Corefm july

Leaders in FM, Property & Estates Recruitment

about us COREcruitment FM, Property & Estates is a division of COREcruitment which is made up of vastly experienced and dynamic consultants who know the industry inside out.

Through our extensive Facilities Management knowledge and wellstructured processes we are able to help match great candidates to our client’s latest vacancies.

Our COREcruitment FM, Property & Estates division consists of five consultants who each have their

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own unique skills that contribute towards the successful team that they are today. We offer a wide range of operational, technical, business development and leadership roles, with main hubs of candidates in Europe and the Middle East. Special projects in the past have included: targeting international specialists to help run theme parks; specific roles within healthcare organisations; environmental services managers and much more.

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Kate Jordan Kate joined COREcruitment in 2013. Having graduated from University of Derby in Business Management. Kate went on to manage bars for the next 10years and after a 7 month break in South America it was time for a change. She now runs the Contract Catering desk for CORE covering all sectors Nationwide covering all levels of recruitment from Chefs straight through to Operations Directors.

Kate loves building relationships with both her clients and candidates and has a successful track record of finding the right candidates for the job.

Katherine Kerrigan Katherine is approaching her third year with COREcruitment. She started her Recruitment career 6 years ago and prior to joining CORE, this she was working within a smaller Recruitment Company in Central London specialising in Retail. Here at COREcruitment, her main focus is soft services, Property Management and Sales across the UK.

Sharlene Cross Sharlene has been with COREcruitment for almost four years. Originally from New Zealand, Sharlene graduated from the University of Otago with BCom Management and Marketing. From there Sharlene went on to work for a starter recruitment company recruiting in Sales & Marketing and Accounting & Finance.

Sharlene specialises in International FM with a large focus on remote site/military camps recruiting everything from camp managers through to maintenance staff and HSE/QA staff.

Gemma Eames Gemma joined COREcruitment over 3 years ago and is now managing a large portfolio of clients including CBRE, JLL, ISS, and Churchill Contract Services.

She has extensive experience in providing a range of facility management services to help our clients find the support they need. Getting to know her client’s business intimately is Gemma’s speciality and this allows her to work on range of roles including senior directors, contract management, operations, sales and support functions. Over the past 3 years at CORE she had developed a strong pipeline of candidates and clients in the UK and internationally.

Krishnan Doyle Krishnan has over 10 year’s market experience, focussing extensively in Europe, the Middle East and South America. Coupled with his operational background, Krishnan has also studied in Hospitality, Tourism and Facility Management in Spain and Holland, achieving a joint honours degree from one of Europe’s top Business Schools. Most recently Krishnan has also achieved qualifications from the Chartered Institute of Personal Development (CIPD), the Recruitment and Employment Confederation (REC) and an Advanced Diploma in Professional Development & Organisational Culture from a prominent London University.

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Testimonials

“Having been in the hospitality industry for my whole career I felt pretty well connected but when, for the first time ever, I found myself on the job market due to redundancy as a consequence of reorganisation the stark reality was that I had never had to build a network with the head hunter community.

I contacted Core as specialists in this arena and within 6 hours received a response from Krishnan Doyle who had taken the time to review my resume, understand my key skills and was able to discuss a list of possible options for me in a candid and open way. He was very clear re what was a real time opportunity and what was speculative, he probed my views on culture fit and in a phone conversation we were able to establish best fit for him to pursue on my behalf. Follow up was swift and within 5 days I was interviewing for the role of my dreams. The process was complex due to the reorganisation going on in the company but I was kept informed and was ultimately successful in securing the role I am currently in. Follow up post appointment was regular and my experience as a candidate led me to turn to Core when seeking to recruit my own global team. The experience as a client has fully represented my experience as a candidate thus far.”

Jacqueline Cupper, Head of Workplace & Amenity Services, GSK Worldwide

“I have used Suj as a supplier of FM specialist recruitment. Taking a diligent approach to his work, Suj takes time to understand the technical and cultural requirements of the role and submits candidates in line with the briefs and ensures that he always matches candidates and roles based not only on qualifications and experience but also a good cultural fit. His consultative approach to recruitment is refreshing and I would have no hesitation in recommending him to peers looking for roles within the FM industry.”

“Selecta UK & Ireland have worked with Core FM for several years and we have always had great success in sourcing excellent candidates for a wide variety of roles and I can definitely recommend them as a business partner.”

Brian Yewdell Head of HR, Selecta

“Core Recruitment is an organisation I have been working with for four years now. They have consistently delivered an excellent customer experience to me and been adept in finding good people in a cross section of disciplines for my business. Candidates are all relevant and viable, of high calibre and the right fit, reflecting Core’s ability to understand the culture and operational requirements of their customers.”

Mark Longley Central Services Director Bilfinger Europa Facility

Ami Hayer, Cushman & Wakefield, European HR Advisor

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What we cover AREAS WE COVER Soft FM • Cleaning • Concierge • Security • Catering • Porters • IT • Helpdesk • Man guarding • Procurement • Reception • Vending Hard FM • Construction • Engineering • Electrical Services • Fabric maintenance • Human Resources • Logistics • Marketing • Mechanical & electrical maintenance • Reactive maintenance • Sales • Transport

Positions WE COVER • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • •

Housekeeping Logistics Manager Maintenance Managers Marketing & Sales Director Mechanical Engineer M&E engineer Mobilisation Manager Multi skilled engineer Operations Manager Property Manager Procurement Technical Service Manager Technician Senior Operations Manager Sales Manager Site Manager Vending Engineer Warehouse Manager

other CORE Specialities • • • • • •

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Account Manager Area Manager Business Development Director Business Development Manager Building Services Manager Buyer Camp Managers Catering Engineer Chief Engineer Cleaners Cleaning Manager Commercial Director Design Engineer Electrical Engineer Engineering Manager Gas Engineer Head of Engineering Head of Operations HSE Directors

Bars, Restaurants and Club Recruitment Catering and Events Recruitment Chef Recruitment Executive Recruitment Events and Hospitality Recruitment Head Office Recruitment

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• • • • • • •

Hotel Recruitment Human Resources Retail Recruitment Sport and Leisure Recruitment Start up Recruitment Student Accommodation Recruitment Technology, Marketing, Ecommerce and Creative

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Global Coverage In addition to the London Head Office, COREcruitment has rapidly expanded their presence throughout the UK and now has developed international coverage with a branch in South Africa acting as the hub for all international recruitment. COREcruitment are currently working with over 200 businesses within the UK, Africa, Europe, the Middle East and more recently developed business within Australia and South East Asia.

Building Futures Group COREcruitment recently signed up to the Building Futures Group and through this membership we are extremely activate with sponsorship opportunities. In July 2014 COREcruitment will be one of the main sponsors for the Building Futures Group Summer Boat Party.

The Building Futures Group is committed to helping individuals

develop their skills and expertise.

We’re also dedicated to safeguarding the buildings we live and work in by serving the interests of those who maintain them and always advocating for best practices to be implemented.

We are the only organisation collectively representing the

housing, property, cleaning, parking and facilities management sectors in the UK. As such, we understand the position of responsibility we’re in and will always work in your best interests as we strive to represent you and influence policies that will shape the future of our industry.

Sponsorship

NETWORKING & Memberships

COREcruitment is also very active in sponsoring upcoming events within the industry. This includes industry networking drinks, award dinners and fun social events.

COREcruitment is also one of the main sponsors of the Building Futures Group Boat Party.

BiFM Monthly Network Events

Annual Network Events

As an agency we believe it is extremely important to regularly engage with our clients and candidates to provide a more effective and professional service.

These events are beneficial for both clients and candidates. These events are generally hosted the last Thursday of each month. Contact our team for more information.

If you would like to attend, please contact Katherine (Katherine@ corecruitment.com) for more information.

Our team feels it is extremely important to attend as many industry specific events as possible.

This is so we can ensure we are up to date with all industry news and developments. Therefore, any FM event hosted- you will see someone from our team there!

COREcruitment is a key partner with BiFM and through this partnership we are involved in a variety of their events. The British Institute of Facilities Management (BIFM) is the professional body for facilities management (FM).

Founded in 1993, we promote excellence in facilities management for the benefit of practitioners, the economy and society. Supporting and representing over 14,000 members around the world, both individual FM professionals and organisations, and thousands more through qualifications and training.

Charity Give Backs COREcruitment has strong values towards helping charities where we can. As a team we have a couple of charities that are close to us and therefore we have decided to support as much as possible.

However, we also donate to other charities when and where we can.

Our main charities we support are Springbaord, Foodchain, MacMillan and Beyond Autism.

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Some previous fundraising events include: • Ten members of our team abseiled off one of London’s tallest buildings for Springboard • Three members of the team did a skydive from 10,000ft for Foodchain • One member did a Nepal trek for Springboard • Our MD did a ten day trek along

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the Great Wall of China for MacMillan Upcoming Events • In September this year, two members of our team will be doing a ten day trek along the Great Wall of China for Beyond Autism

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Recruitment PROCESS It is important to emphasise that the first part of our process is to ensure we have authorisation to recruit for the position.

The team at COREcruitment prides itself on keeping in regular contact with all candidates.

This means when a job comes in, no matter how precise the specifications, our consultants already know what candidates would be suitable. These candidates also tend to know good candidates; in fact 40% of our placed candidates come from referrals. Our first port of call is our database which has over 220,000 candidates. We will also advertise the role on over 25 different sites as well as post it all over our social media sites.

The next stage of our process is by initially screening a candidate by conducting a non-vacancy specific telephone conversation. This is because the candidates we register are matched on what they want to do – rather than what they apply for – this way we can find a much better longterm fit.

Upon identifying the candidate’s suitability we then conduct a second telephone interview which is more specific to the job at hand. During this interview not only do we present our client in the best possible light but we feel it is important to properly brief the candidates on the vacancy and company.

It is important that we match this with the reality of the job role and the problems that candidate might face.

After the candidate has completed all three interviews, we send their CV across to our client along with a detailed profile and breakdown about the candidate. If our client wants to interview the candidate, we will organise everything necessary to make it happen.

We also offer our meeting room at our offices in London for clients who need the space or who are coming in from out of town.

If we find suitable candidates beyond this stage we then ask them to come into the office for a face to face interview. This process may seem exhaustive however; we believe this is necessary to get a complete feel of not only the candidate’s experience but their personality and work attitude.

COREcruitment has a well-structured process for sourcing your ideal candidate. We aim not to find ‘A’ candidate to fill a position but ‘The’ right ‘person’ for your organisations culture and service ethic. COREcruitment promises to uphold the integrity and values of our clients, acting as true representatives of the organisations we represent in the marketplace.

Internet

Open Days

We use a variety of websites for advertising and CV databases - depending on location and specialism: Total jobs, manager. co.uk, Careersbank.com, Caterer, The ladders, CV-Library, Monster, Simply sales jobs, Sales target, Career structure, FM Management, FM World, Gumtree, Jobs on line, My facilities management jobs, Reed, Supply Management. International job boards: Asiacaterer.com, pnet.co.za, corecruitment.co.za, Recruitgulf, lodgestaff.com, craigslist.com, mygulliver.com, hospitalityoffers.com, HCareers, Mayomann, Caterer Global.

Another one of our popular methods of attracting candidates is organising an open day. Essentially open days are an opportunity for potential members of staff to visit your business at one of your locations, interact with your members of staff to further our understanding of your business.

We also have the ability to use our in house system of psychometric testing. We have found this especially useful as part of the recruitment process to double check that a candidate has the appropriate ability levels to be successful in a role.

Candidate Attraction

Our network Each consultant at COREcruitment has a niche area that they work in, and within this niche area they are part of many different network groups. Consultants use these network groups to their advantage.

As we’ve mentioned, referrals are a big part of our candidate attraction and good people know good people.

Consultants make a conscious effort to attend any relevant networking events, so when we say they know the industry inside outthey really do!

Psychometrics

Referrals

Working within these niche areas also means consultants are constantly working on similar roles.

Therefore, consultants know as soon as they receive a vacancy who is available, who would be suitable and who may have a referral.

Some of our top candidates are known as ‘passive candidates’ which means they are not actively looking but we always keep an eye out for them and contact them if any suitable roles come up.

We have a target at COREcruitment that 40% of our placed candidates will come via referrals and recommendations – good people tend to know good people. We actively incentivise candidates to put us in touch with their friends / colleagues and contacts to find a higher number of ‘passive job seekers’.

In 2013 COREcruitment was the fastest growing UK recruitment agency on LinkedIn Social Media More recently our focus has been on using social media to attract candidates. We see this as being a key area of growth for us as a business and 12 months ago we appointed an in-house web development and SEO specialist to manage our social networks and on-line presence.

It is important to embrace social networks as part of any business’s recruitment strategy.

COREcruitment has adopted a 2-tier strategy: with more recruitment

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orientated we are more geared towards actively networking with potential candidates; on networks that are more social by nature we position ourselves more from an employer branding perspective giving updates to candidates on building their ‘social work profile’ or with updates and notifications of industry news through our Twitter and RSS feeds.

It is important to embrace social networks as part of any business’ recruitment strategy.

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COREcruitment has adopted a 2-tier social media strategy. With more recruitment orientated networks we are more geared towards actively networking with potential candidates. For networks that are more social by nature we position ourselves more from an employer branding perspective giving updates to candidates on building their ‘social work profile’ or with updates and notifications of industry news through our Twitter and RSS feeds.

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COREcruitment is a leading international recruitment consultancy with a friendly team of market specialists covering multiple markets across the service industry. Established in 2005 we have rapidly earned an enviable international reputation for our professionalism and high quality service delivery – founded on our three core principles of integrity, efficiency and transparency.

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Making Contact Managing Director

United Kingdom

Krishnan Doyle: Krishnan@corecruitment.com

COREcruitment

Head of FM and Catering Kate Jordan: Kate@corecruitment.com Total FM Gemma Eames: Gemma@corecruitment.com International FM and Remote Site Sharlene Cross: Sharlene@corecruitment.com Soft FM Katherine Kerrigan: Katherine@corecruitment.com

4-10 Artillery Lane 3rd Floor London E1 7LS info@corecruitment.com London +44 207 790 2666 Bristol +44 117 959 5771 Leeds +44 113 819 9994 Manchester +44 161 914 7832 Birmingham +44 121 296 1602 Glasgow +44 141 249 0414

Holland

corecruitment.com Facebook: facebook.com/COREcruitmentDOTcom Twitter: twitter.com/@COREcruitment Linkedin: linkedin.com/company/corecruitment-ltd Google + plus.google.com/115640662032726596055/

holland@corecruitment.com +31 (0)20 262 0088

South Africa COREcruitment Hout Bay 7806 Cape Town +27 28 254 9177

Canada canada@corecruitment.com +01 7786500924