Executive Education Catalog

EXECUTIVE

S p r i n g

2 0 1 8

C o u r s e s

E D U C AT I O N

A D V A N C E T O S E N I O R L E A D E R S H I P Concordia’s Executive Education program combines prominent industry and academic talent to provide mid-career managers with practical, real-world skills required for advancement to senior leadership.

Based on regional chief executive interviews and critical workforce development needs, these one- to three-day courses are focused on skill-building techniques that can be readily implemented. Built-in action plans and personalized coaching ensure transformational outcomes for participants and organizations.

CONTENTS Executive Leadership Preparing for Leadership ������������������������������������������������������������� 6 Strategic Agility: Balancing Stability, Opportunity, and Chaos Containment ����������������������������������� 7 Strategy to Execution: Closing the Gap ��������������������������������� 8 The Art of Negotiation: Getting More ����������������������������������� 9 High Performance Team Building �������������������������������������������10 Communication Building Executive Presence: On and Offline ����������������������� 2 Crucial Conversations ������������������������������������������������������������������� 5 Persuasive Writing: Building a Business Case ���������������������11 Persuasive Speaking ���������������������������������������������������������������������12 Finance and Data Data Analytics ��������������������������������������������������������������������������������� 3 Financial Insights for Non-Financial Managers ������������������� 4 Custom Programs ���������������������������������������������������������������15 Manufacturing Project Profitability ���������������������������������������13 Spring 2018 Program Calendar �������������������������������14 Registration Information �����������������������������������������15

Contact us at execed@cord.edu or 218.299.3305

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COURSE FACULTY

Viveka von Rosen, co-founder and chief visibility officer for Vengreso Inc., is a highly acclaimed LinkedIn expert, author of “101 Ways to Rock Your Personal Brand,” an international keynote speaker, and is listed several times on Forbes Top 20 Most Influential Digital Sales and Personal Branding Experts list.

Dr. Stephanie Ahlfeldt is associate dean of Concordia College and professor of communication studies who comes well-equipped to advise and coach Executive Presence with a doctorate in communication and 16 years of teaching and research in a wide variety of communication areas.

O utcom e s

BUILDING EXECUTIVE PRESENCE: ON AND OFFLINE

1. Build, transform and communicate your personal brand identity and professional business network to positively coincide with organizational mission.

2. Enhance your executive presence in visible and measurable ways for greater leadership impact.

3. Proactively build and navigate an effective, collaborative, business network to pursue professional outcomes.

4. Receive one-on-one coaching to practice and communicate your ideal professional persona.

Susan Geib is director of Executive Education, Offutt School of Business at Concordia College with high-level advertising and consumer brand management experience for such companies as Kraft Inc., Proctor & Gamble and Nestle.

Learn to build, transform, and communicate your desired personal persona and present yourself as a purposeful leader both inside your organization and among a collaborative, influential network.

$2,000

• Feb. 22-23, 2018

D es cr i p t i on of C ou r s e

Building Executive Presence will enable you to transform and communicate your desired personal brand. Instructors will demonstrate how to build a powerful and measurable executive presence and coach you through the process of creating strong personal brand visibility with a more collaborative, engaged network.

Wh o s h ou l d at t end ?

Mid-level managers to executives seeking to enhance their public persona and build a broader, collaborative professional network, both on and offline

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Learn more and register at ConcordiaCollege.edu/ExecEd

COURSE FACULTY

Dr. Todd Trautman is director of Analytics for Kaiser Permanente’s Data Analytics and Reporting Excellence program. He leads an advanced insights team that uses the data available in one of the largest integrated health care systems in the United States to improve clinical and financial outcomes.

Dr. John Reber is associate professor of mathematics at Concordia College. As a data analyst, Reber has advised and consulted on more than 100 research and business projects and coached Concordia’s Data Analytics team to three consecutive first-place victories in the Midwest Undergraduate Data Analytics Competition.

Ben Dold is senior director of Marketing Insights and Consumer Sales at Midco Inc., and is responsible for customer acquisition and retention efforts through research, data modeling and forecasting for Midco services, providing a strong connection between marketing and sales efforts.

Ou t com es

DATA ANALYTICS

1. Utilize live case studies to learn to build an effective, integrated, cross-functional data analytics process.

Use data to make more accurate, informed decisions, by building analytics processes and compelling visual dashboards, that illustrate key performance indicators, consumer insights, and financials.

2. Uncover insights in unstructured data.

$3,000 • Feb. 27-March 1, 2018

3. Leverage data to make more informed strategic decisions and forecast the future.

Descri pti o n o f C o u rs e

Learn to use powerful tools and techniques to analyze what was once overwhelming data. Create meaningful and compelling visual dashboards that enable informed decision-making by uncovering consumer and financial insights and highlighting key performance indicators within the analytics decision process.

4. Learn to tell your story through data with compelling visual dashboards tied to key performance indicators.

W ho sh o uld at t e n d?

The average to advanced Excel user who wants to improve their results using different tools and concepts; business or market research analysts, IT professionals, and project or division managers in finance, health care, manufacturing, or small business – it applies to all

Contact us at execed@cord.edu or 218.299.3305

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COURSE FACULTY

Dr. Michael J. Page is professor of finance and management at Bentley University and was awarded the Extraordinary Professorship at Stellenbosch University Business School, South Africa. He comes with a wealth of global teaching experience in finance and management consulting, and high-level finance board of director positions.

C o urs e O u t c o m e s

1. Gain a greater appreciation of key financial statements.

2. Apply ratio analysis techniques needed to assess financial performance and identify key business drivers.

3. Learn how to forecast cash flows and discount rates for investment decision-making.

4. Employ best practices for budget planning and monitoring and determining project worthiness.

5. Articulate and apply the principles of “value-based management.”

FINANCIAL INSIGHTS FOR NON-FINANCIAL MANAGERS Gain confidence in communicating your financial position and decisions using concepts, tools and techniques to make each decision pay off – on the job and on the bottom line.

$2,000 • March 1-2, 2018 D es cr i p t i on of C ou r s e

Value creation is a must in today’s hyper-competitive environment.

Competition for customers and capital makes understanding the drivers of business performance imperative. The insights gained during the program will better prepare you to work with colleagues and your firms’ external stakeholders such as banks, consultants, clients and investors.

Wh o S h ou l d At t end

Mid-career managers with revenue and budget responsibility for division, operational or business units

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Learn more and register at ConcordiaCollege.edu/ExecEd

COURSE FACULTY

Dan Klug, leader of Culture and Change Management for Blue Cross Blue Shield of North Dakota, has over 23 years of experience teaching and training leaders throughout North America. He continues to launch corporate initiatives to strengthen culture and equip leaders to effectively manage conflict and change in challenging work environments.

Dr. Cindy Larson-Casselton is a speech and debate coach, and chair and professor of communication studies at Concordia. She has 25 years of experience coaching advanced public speaking, forensic speaking, and health communication and was instrumental in building Concordia’s national award-winning debate team.

“One of the largest challenges in any organization is effective communication. The most difficult and most important communication usually revolves around the need for change at either a personal or business level. As an organization going through significant transformation and change, Crucial Conversations has provided us with a great ROI.” Tim Huckle President and CEO, Blue Cross Blue Shield of North Dakota

C ou r s e Ou t com es

CRUCIAL CONVERSATIONS™

1. Equip and empower managers to effectively approach disagreement to gain closure, by practicing an effective model that establishes “common language” around crucial conversations.

Learn to approach (vs. ignore) crucial conversations where stakes are high, opinions vary, and emotions run strong, with an open dialogue that will gain alignment, agreement, and action.

$2,000 • March 13-14, 2018 Descri pti o n o f C o u rs e

Crucial Conversations™ teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics – at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), you will uncover the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.

W ho Sh o uld At t e n d

Managers and executives who must ensure crucial conversations are “on the table” with constructive dialogue over disagreements among staff, peers, bosses, vendors, or other stakeholders

2. Role play crucial conversations utilizing typical scenarios and pre-assigned submission of crucial conversations that will be used in aggregate as examples.

3. Understand, interpret, and address nonverbal communication.

4. Speak persuasively, not abrasively, to build acceptance vs. resistance. Learn the art of “carefully chosen words.”

Contact us at execed@cord.edu or 218.299.3305

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COURSE FACULTY

Vern Dosch is CEO of National Information Solutions Cooperative (NISC), an 1100-employee technology company, and author of “Wired Differently,” which illustrates how to spark better business results, innovation, and teamwork, through a cooperative business model, servant leadership, and shared values.

Dr. Kathi Tunheim, CEO of Tunheim Leadership Group Inc., brings a fresh, exuberant approach to leadership and life. Clients such as Medtronic, Cargill, American Express, and Children’s Hospitals, have tapped into her speaking and facilitating gifts in leadership, strategic planning and team building.

C o urs e O u t c o m e s

PREPARING FOR LEADERSHIP

1. Understand your leadership style.

2. Create your leadership development plan.

3. Build a more collaborative culture leading to higher stakeholder engagement and ROI. 4. Begin to drive change in your organization.

“My team was “ubermotivated” by the Leadership course. They were bouncing off the walls with excitement and discussing what we’re doing right and things we should do differently. I’d like to send more team members to the next course!”

Joel Jorgenson President, Ironmaster Inc.

Exhibiting effective executive leadership means becoming a visionary, a trailblazer, a strategist, a servant, a multiplier, as well as an effective communicator, coach, diplomat, and politician.

$2,000 • March 21-22, 2018 D es cr i p t i on of C ou r s e

This intensive course combines leadership techniques in an interactive multimedia environment to help master the competencies of effective executive leadership. Learn to inspire followers and build a positive organization culture by understanding leadership styles and by deploying shared values, servant leadership, and collaborative stakeholder management to improve employee engagement and ROI. Wh o S h ou l d At t end

Mid-level managers or executives who lead others to inspire unparalleled performance throughout their department, division, or organization

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Learn more and register at ConcordiaCollege.edu/ExecEd

COURSE FACULTY

Kathryn Tunheim, CEO of Tunheim Inc., was recently named the most admired CEO in Minnesota by the Minneapolis-St. Paul Business Journal. She is well-equipped to advise and navigate the waters of strategic agility, drawing upon her 27 years of experience delivering impactful strategic counsel to hundreds of companies.

STRATEGIC AGILITY: BALANCING STABILITY, OPPORTUNITY, AND CHAOS CONTAINMENT

C ou r s e Ou t com es

1. Understand how to become an agile leader.

2. Develop capacity to combine current insight with future expectations.

Understand how to achieve stability for your organization by deploying both the “microscope” and the “telescope” to encourage innovation and take advantage of dynamic opportunity.

3. Gain confidence to deploy resources effectively to maintain stability, manage chaos, and drive opportunity.

$2,000 • April 4-5, 2018 Descri pti o n o f C o u rs e

Prepare emerging leaders to assess their readiness – and the readiness of their organizations – to recognize and adapt to market dynamics that challenge continuing success. Areas of focus include Strategic Sensitivity, Resource Fluidity and Leadership Unity.

W ho Sh o uld At t e n d

Strategic managers responsible for developing company, division, or business unit strategy and planning for their organizations

Contact us at execed@cord.edu or 218.299.3305

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COURSE FACULTY

Michael Jablon, MBA, is a director at Aldevron LLC and adjunct professor of management information systems at Concordia. He has supported several of the region’s most innovative entrepreneurs as well as large corporations and held positions in strategy, business development, IT, special projects and contract management.

C o urs e O u t c o m e s

1. Practice techniques to manage your project up, down, and across.

2. Understand how to retain flexibility while seizing unexpected opportunities.

3. Maximize opportunities for project success.

4. Learn new tools and approaches for effective project management.

5. Create an action plan.

STRATEGY TO EXECUTION: CLOSING THE GAP Learn and apply principles and techniques to successfully lead and execute company-specific strategic initiatives.

$2,000 • April 18-19, 2018 D es cr i p t i on of C ou r s e

Understand techniques to clarify scope, negotiate resources, and establish measurable objectives to ensure success. Use techniques and tools to streamline communications and effectively manage strategic initiatives.

Wh o S h ou l d At t end

General managers and division leaders who must successfully lead and execute larger scope, mission-critical strategic initiatives Basic exposure to project management is recommended.

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Learn more and register at ConcordiaCollege.edu/ExecEd

COURSE FACULTY

Stuart Diamond is an emeritus practice professor at The Wharton School of Business, author and founder of “Getting More: Negotiating in the Real World.” He has advised and trained managers from 220 of the Fortune 500 companies, more than 125 of the Global 1000 companies and has consulted with over 32,000 executives from all walks of life.

C ou r s e Ou t com es

THE ART OF NEGOTIATION: GETTING MORE

1. Gain a better ability to overcome negotiation challenges.

2. Resolve conflict by embracing differences and disagreements to create value.

Articulate goals, understand the opposition, embrace differences, and deal with human defense mechanisms as you learn to negotiate, improve interactions, and resolve conflict, in work and life.

$2,550

3. Uncover perceptions of others to develop negotiation strategy and goals.

• May 15-16, 2018

4. Turn negative transactions into positive relationships.

Descri pti o n o f C o u rs e

Apply the highly acclaimed “Getting More” negotiation model to your specific negotiation challenge.

Learn this technique to act faster in real-time to quickly solve problems, using differences and disagreements to add value to the negotiation. The course includes individual post-course consultation with best-selling author, and world-renowned negotiation expert Stuart Diamond.

5. Build more effective teams and consensus through the “Getting More” model.

6. Practice the model post-course and meet one-on-one with Stuart Diamond to master the art of negotiation.

W ho Sh o uld At t e n d

Senior managers, VPs, directors, or executives who have a negotiation challenge or want to learn the art of negotiation, whether your negotiation be with staff, colleagues, vendors, customers, stakeholders, or personal life

Contact us at execed@cord.edu

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COURSE FACULTY

Dr. Kathi Tunheim, CEO of Tunheim Leadership Group Inc., brings a fresh, exuberant approach to leadership and life. Clients such as Medtronic, Cargill, American Express, and Children’s Hospitals, have tapped into her speaking and facilitating gifts in leadership, strategic planning and team building.

Grayce Belvedere-Young is CEO of Lilypad Consulting. She consults with a wide variety of organizations, from start-ups to large multinationals such as 3M and Andersen Windows, to advance their strategy, grow their talent, and achieve business results. Previously, she held leadership roles at UnitedHealth Group and Thomson-Reuters.

C o urs e O u t c o m e s

HIGH PERFORMANCE TEAM BUILDING

1. Understand your personal management style and your impact on others.

Anne Jaeger is CEO at Outdoor Leadership, a National Outdoor Leadership instructor and a Certified Challenge Course instructor. She assists groups in creating positive change with more than 12 years rooted in experiential learning guiding corporate and nonprofit teams into positive action through wilderness instruction.

2. Adapt management styles to motivational styles.

Motivate, activate, and inspire high performance teams that work across organizations to achieve goals.

3. Learn why teams fail and how to prevent it.

$2,000 • May 23-24, 2018

4. Gain strategies for managing difficult people.

D es cr i p t i on of C ou r s e

5. Energize your team to inspire high performance.

Provides a highly interactive team-building experience to prepare leaders to understand their DISC Profile and use this information to work effectively with different personalities on a team. Understand the stages of team development and create shared purpose and values within team environment.

Wh o S h ou l d At t end

CEOs, division managers, VPs, team leaders who need to energize their team to higher performance in the face of challenge, disruption, chaos, and competitive environment

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Learn more and register at ConcordiaCollege.edu/ExecEd

COURSE FACULTY

Jean T. Brown, co-founder and partner of MacKenzie Brown LLC, is a graduate of Dartmouth College with an MBA from Wharton. She has assisted high-level executives from finance to health care to utilities to “tell their story” concisely and persuasively. She also held VP roles and built a successful internet-based retail organization.

Steve Rohr has taught communication and PR for a number of colleges and universities in Southern California. Author of “Scared Speechless” and show publicist for the Academy Awards®, he is a sought-after speaker, trainer and communication expert.

“The Executive Ed courses at Concordia provide a fantastic opportunity to network and hone your skills. The business writing class was interactive, engaging and entertaining.

The skills acquired today will help me to improve my communication for many years to come at my organization.”

Eric Wilkie Chief Advancement Officer, Oak Grove Lutheran School

C ou r s e Ou t com es

PERSUASIVE WRITING: BUILDING A BUSINESS CASE

1. Craft concise and persuasive, summarized, documents and emails that gain decisive action.

Write concise, logical, persuasive, business documents and emails with clear, organized messages to engage the reader, gain decisions, and articulate persuasive action.

2. Replace verbose writing with crisp, precise language.

$1,000 • June 4, 2018

4. Improve writing style and eliminate common mistakes.

3. Eliminate the passive voice with active language.

Description o f C o u rs e

Practice and apply techniques to strengthen language and craft a clear, concise, persuasive message using active language. Use formats to quickly organize information and learn to adjust the style and tone based on the reader and objective to gain decisive action.

5. Edit documents for maximum impact.

6. Write in logical sequence to support requests.

Wh o Sh o uld At t e n d

Mid-career managers who must compile an abundance of information into a concise (often one-page) summary for decisive action

Contact us at execed@cord.edu or 218.299.3305

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COURSE FACULTY

Jean T. Brown, co-founder and partner of MacKenzie Brown LLC, is a graduate of Dartmouth College with an MBA from Wharton. She has assisted high-level executives from finance to health care to utilities to “tell their story” concisely and persuasively. She also held VP roles and built a successful internet-based retail organization.

Dr. Cindy Larson-Casselton is a speech and debate coach, and chair and professor of communication studies at Concordia. She has 25 years of experience coaching advanced public speaking, forensic speaking, and health communication and was instrumental in building Concordia’s national award-winning debate team.

C o urs e O u t c o m e s

PERSUASIVE SPEAKING

1. Gain confidence in front of an audience.

2. Increase vocal impact through tone, inflection, pacing and pausing.

3. Structure a persuasive or informative talk for executive audiences.

4. Think on your feet providing concise answers to questions during and after the presentation.

5. Handle challenging questions and interruptions with poise.

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“I learned so much more than I was expecting. It’s not just a persuasive speaking class it’s something you can use while dealing with difficult situations by using the practice activities, translating to more confidence.”

April Dennis Marketing Director, Pedigree Technologies

Speak and present with purpose, poise, precision, and persuasion to confidently articulate your vision.

$2,000 • June 5-6, 2018 D es cr i p t i on of C ou r s e

Learn to structure compelling content to invite audience interaction, presenting clearly, concisely and confidently to any size audience. Individual coaching is provided during and after the course to reinforce skills and further development.

Wh o S h ou l d At t end

Mid-career managers who must present to friendly or hostile stakeholders, in a concise, compelling, persuasive and engaging manner

Learn more and register at ConcordiaCollege.edu/ExecEd

COURSE FACULTY

Curt Petrich, partner at HCI International, spent many years as vice president of Operations and International Business with a leading global food processing and packaging company operating over 30 plants with 1800 employees worldwide. He changed the way project/customer profitability is evaluated.

MANUFACTURING PROJECT PROFITABILITY

C ou r s e Ou t com es

1. Evaluate projects and product lines to improve decisionmaking and profits.

Evaluate projects and product lines by gross margin per hour to improve bid confidence and decisionmaking.

2. Evaluate and establish reasons for downtime with accompanying metrics.

Dates and Registration by request Descri pti o n o f c o u rs e

In three separate half-day conversations at your manufacturing facility, this course will provide simple, readily implementable tools and techniques to enable plant operators, finance, sales, and purchasing teams to evaluate project or SKU profitability by measuring gross margin per hour. The course will apply principles and tools to your specific plant project. The process and practical case study/experience provided by the instructor will enhance throughput and help to eliminate communication silos.

3. Motivate cross-functional personnel for superior throughput and on-time performance.

4. Identify and apply root causes to enhance profit per hour and overall project profitability.

5. Ensure “win-win� customer conversations.

W ho Sh o uld At t e n d

This course is provided by request and scheduled individually with the participant. When registering, you will be asked to provide a tentative date and complete a short survey. Program staff will follow up to finalize your time and ensure you can benefit from the course based on your survey response.

Contact us at execed@cord.edu or 218.299.3305

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SPRING COURSE C A L E N D A R (2018) February 22-23 ��������������Building Executive Presence: On and Offline 27-March 1 �������������������������������������������������������������Data Analytics March 1-2 ����������������Financial Insights for Non-Financial Managers 13-14 �������������������������������������������������������Crucial Conversations™ 21-22 ������������������������������������������������������� Preparing for Leadersip April 4-5 ������������������������������������Strategic Agility: Balancing Stability,

Opportunity, and Chaos Containment 18-19 ������������������������� Strategy to Execution: Closing the Gap May 15-16 ��������������������������� The Art of Negotiation: Getting More 23-24 ������������������������������������High Performance Team Building June 4 ���������������������� Persuasive Writing: Building a Business Case 5-6 �������������������������������������������������������������������� Persuasive Speaking

By Request Manufacturing Project Profitability

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Learn more and register at ConcordiaCollege.edu/ExecEd

REGISTRATION INFORMATION Go to ConcordiaCollege.edu/ExecEd for upcoming course details, admission requirements and registration information.

Save 25 percent when you register three or more people from your organization.

CUSTOM PROGRAMS Whether your organization needs help preparing leaders, understanding data and finance, enhancing problemsolving skills, or developing effective communication, negotiation and conflict resolution skills, Concordia College’s Executive Education program is ready to address your unique business challenges year-round with dates convenient for you at your location.

Consult us to maximize your learning path and inquire about future courses. Email execed@cord.edu or call 218.299.3305.

Contact us at execed@cord.edu or 218.299.3305

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EXECUTIVE EDUCATION RATINGS

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Agree applies to their work

95%

Very likely to recommend

95%

Very satisfied with the course

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