Coral Springs / Parkland Annual Report

ANNUAL REPORT FISCAL YEAR 2015-2016

CITY OF CORAL SPRINGS OFFICIALS Walter G. “Skip” Campbell Mayor Dan Daley Vice Mayor Larry Vignola Commissioner Lou Cimaglia Commissioner Joy Carter Commissioner Erdal Dönmez City Manager John Hearn City Attorney

CITY OF PARKLAND OFFICIALS Michael Udine Mayor Mark Weissman Vice Mayor David Rosenof Deputy Vice Mayor Stacy Kagan Commissioner Christine Hunschovsky Commissioner Caryn Gardner-Young City Manager

CORAL SPRINGS - PARKLAND FIRE DEPARTMENT ANNUAL REPORT

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Contents Message from the Fire Chief .................................................................................................................... 3 Executive Summary .................................................................................................................................. 5 Strategic Plan .......................................................................................................................................... 6 Our Community....................................................................................................................................... 7 Budget/Financial Data............................................................................................................................. 8 Organizational Chart ............................................................................................................................... 9 Performance Measures ......................................................................................................................... 10 Fire ........................................................................................................................................................... 17 EMS ............................................................................................................................................................ 1 Fire Stations............................................................................................................................................. 28 Training .................................................................................................................................................... 43 Coral Springs Regional Institute of Public Safety ................................................................................ 46 Community Risk Reduction..................................................................................................................... 50 Safety and Health .................................................................................................................................... 55 Communications .................................................................................................................................... 57 Public Information Officer ...................................................................................................................... 58 Community Involvement ........................................................................................................................ 59 South Florida Urban Search and Rescue ................................................................................................ 61 Disaster Medical Assistance Team……………………………………………………………………………………………………..62 Special Ops - Special Response Team/Tactical S.R.T. Paramedics……………………………………………………..64 Honor Guard………………………………………………………………………………………………………………………………………66 Pipes and Drums………………………………………………………………………………………………………………………………..67 Fire Explorer Program………………………………………………………………………………………………………………………..68 Awards and Achievements…………………………………………………………………………………………………………………69 Community Emergency Response Team (CERT)…………………………………………………………………………………71 Community Paramedic……………………………………………………………………………………………………………………….73 Mobile Integrated Healthcare……………………………………………………………………………………………………………78

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Message from the Fire Chief I am proud to present the Coral Springs - Parkland Fire Department’s FY2016 Annual Report. In the following pages, I hope you get a sense of all the components that make up our department, our personnel and programs, and the data for the 2016 fiscal year that show how we’ve prepared for all manner of emergencies, and responded to our communities in their time of need.

This year has been a milestone year in many ways. Our four divisions - Fire, EMS, Training, and Community Risk Reduction – have all made strides to move the department forward in our mission. We’ve introduced a Community Paramedic Program, and put all the pieces in place for our Mobile Integrated Healthcare – due to begin in November 2016. Through our scheduled fleet replacement program, which is designed to keep our front line fleet in top condition, while maintaining reserve units ready to respond, we’ve added Fire Chief Frank Babinec state-of-the-art apparatus that includes a new 100’ Platform Truck, a new Pumper for Parkland, and four Rescues. New trucks come with new technology in the form of a Compressed Air Foam system that will improve the speed at which we can extinguish a fire, and enhanced safety features such as the “clean cab concept” to protect our personnel from toxic chemicals. We’ve also added new Rescue apparatus that have improved features for patient care and comfort, and our members have undergone significant training to keep abreast of new treatment methods, and to keep their skills sharp.

Through the G.O. Bond that passed in 2014, we’ve been able to begin construction on two fire stations, and a permanent Safety Town building, where we can continue to provide important education on fire and life safety to our youngest residents.

One of our biggest accomplishments occurred in April when we learned that we achieved a Class I rating from the Insurance Services Organization (ISO). Class I is the highest rating attainable, and has been achieved by only 178 fire departments out of 48,632 rated agencies throughout the nation. Out of the 600 rated organizations in Florida, only 24 are ISO Class I. The best explanation of what this rating means comes directly from the Insurance Services Organization: The Public Protection Classification (PPC™) program recognizes the efforts of communities to provide fire protection services for citizens and property owners. A community’s investment in fire mitigation is a proven and reliable predicator of future fire losses. Insurance companies use PPC information to help establish fair premiums for fire insurance — generally offering lower premiums in communities with better protection. By offering economic benefits for communities that invest in their firefighting services, the program provides an additional incentive for improving and maintaining public fire protection.

The program also provides help for fire departments and other public officials as they plan, budget for, and justify improvements.

The most significant benefit of the PPC program is its effect on losses. Statistical data on insurance losses bears out the relationship between excellent fire protection — as measured by the PPC program — and low fire losses. PPC helps communities prepare to fight fires effectively.

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I am extremely proud of this accomplishment and the reasons for the Class I rating show in the following pages.

Please feel free to reach out to me or my staff if you ever have any questions or concerns.

Frank Babinec Fire Chief

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EXECUTIVE SUMMARY The Coral Springs - Parkland Fire Department provides vital service to the community. From the collective efforts of our firefighters and administrative staff working with city management, other city departments, neighboring fire departments, and the citizens of the communities we serve, we will continue to ensure that our department meets the challenges that are a part of sustaining a first-rate municipal fire department.

Throughout the year, we responded to nearly 15,000 incidents. We conducted over 6,000 fire inspections, and participated in over 100 public education events, either in the community or at one of our fire stations.

We’ve trained our own personnel, as well as that of other agencies via contract with our Coral Springs Regional Institute of Public Safety. We’ve developed personnel to take on higher ranked positions, and trained high school students through our Explorer post, and a special program with Coral Springs High School. We’ve volunteered at City events, and raised funds for local and national organizations through our Benevolent organization’s Pasta Dinner, Chili’s takeover for St. Judes Children’s Research Hospital, and the MDA Fill the Boot campaign.

The data on the following pages will show you in great detail all the incidents to which we’ve responded, for Fire, EMS, and others, as well as give you a breakdown by response zone and when incidents occurred, and indicate what we feel is the most important statistic: response times. How quickly we get to you when you call us, will always be our most crucial goal.

In 2015, we produced a Strategic Plan for the department, shown on the next page, and we will continue to strive to meet the goals and objectives we created.

The Chief Officers of the Coral Springs - Parkland Fire Department Scott Nebrasky, John Whalen, Steve Frey, Stephanie Palmer, Jason Gonzalez, Juan Cardona, Frank Babinec, Michael McNally, Rob McGilloway, Bruce Bowers, Michael Caldaro, Michael Moser, Eduardo Lopez, and Michael Ferrara

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The Coral Springs - Parkland Fire Department, together with both external and internal stakeholders, developed a Strategic Plan for the years 2015 thorugh 2020. While the diagram below will give you a brief overview, the entire Strategic Plan can be viewed on our website at CoralSprings.org/fire.

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OUR COMMUNITY The City of Coral Springs was incorporated in July 1963 and encompasses a total land area of 23.94 square miles. We are the 15th largest city in the state of Florida by population, and the 5th largest in Broward County. As of April 2016, 126,264 residents called the city home.

Just to the north of Coral Springs, the City of Parkland had a population of 29,586, within 12.82 square miles.

Of the 24 mile long Sawgrass Expressway, 11.2 miles run through the cities of Coral Springs and Parkland.

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BUDGET/FINANCIAL DATA The entire budget for the new fiscal year can be found on the City of Coral Springs website at: CoralSprings.org/annualbudget.

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PERFORMANCE MEASURES From October 2015 to September 2016 the Coral Springs – Parkland Fire Department responded to 14,762 incidents with an average response time of 8 minutes or less 95% of the time. That is an average of 40 calls per day.

EMS   FIRE  

There were 10,262 EMS related incidents. These accounted for 70% of all calls.

The average response time for EMS calls were 4:59 minutes.

CSFD responded to 185 fires with an average response time of 5:24 minutes.

Of the total fires CSFD responded to, 72 were Structure fires. The response time was 10 minutes or less 97% of the time.

OTHER  

There were 4,315 other calls.

This category encompasses calls which do not fall under either Fire or EMS. For example, calls related to: o Public Service assistance, and calls related to assisting an invalid ( 16%) o Dispatched and canceled en route (13%) o Good Intent calls (8%)

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Coral Springs – Parkland Fire Department responded to 14,762 calls with an average response time of 5 minutes 2 seconds, and it responded within 7 minutes 28 seconds 90% of the time. The 90th fractile response times are defined as the department’s ability to respond within a specified time with 90% assurance.

Processing Time The interval between receipt of the emergency alarm at the public safety answering point, and the moment when the dispatcher knows sufficient information and applicable units are notified of the emergency, defined in NFPA 1221. NFPA 1221 specifies that 95% of alarms shall be answered within 30 seconds, and in no case shall the initial call taker’s response to an alarm exceed 60 seconds.

Turnout Time The turnout time begins when units acknowledge notification of the emergency to the beginning point of response time. The objective of one minute (60 seconds) for turnout time is established.

Travel time: The time interval that begins when a unit is en route to the emergency incident and ends when the unit arrives at the scene.

Response Time The time that begins when responding units are en route to the emergency incident, and ends when responding units arrive on scene. The objective of eight minutes (480 seconds) or less, within the 90th fractile of the time is the established response time.

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The Coral Springs – Parkland Fire Department responds to all types of incidents every day, 24 hours a day.

The demand for services is relatively lower and constant in the early morning hours during 1:00 a.m. and 5:00 a.m. However, peak demand starts when morning rush hour begins, and it increases throughout the mid and late afternoon until late evening around 10:00 p.m. Fire calls increase slowly but steadily during the day starting at lunchtime and increase during dinner time. After those times, very few incidents pertaining to fire occur and the need for fire related incident decreases.

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On a monthly basis, the average occurrence of incidents remains relatively constant throughout the year. There is an increase in calls for mainly EMS related incidents during October, December and January. The month of October is the beginning of the “season”, when the snowbirds return home to sunny South Florida. There is also an increase in call volume during the holiday season when more people are out and about.

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FIRE Our Core Values Life – We value and respect all life; that of the citizens we serve, as well as our members.

Integrity – We are committed to the highest level of moral, ethical conduct and personal accountability.

Professionalism – Through leadership, all members are committed to delivering quality service in a safe and timely manner.

Compassion – We value an empathetic workforce that seeks to support, understand, and meet the needs of our community.

Innovation – We are committed to developing and utilizing leading-edge techniques, procedures, and equipment through continuing education and training.

Assistant Chief Steve Frey, Battalion Chief Eduardo Lopez A Shift

Assistant Chief John Whalen, Battalion Chief Scott Nebrasky B Shift

Assistant Chief Jason Gonzalez, Battalion Chief Michael Ferrara C Shift

The department operates four primary divisions to further our mission: Fire, EMS, Training and Community Risk Reduction (CRR). Our Fire and EMS divisions work a 24 hour shift every third day. Each shift operates under the command of an Assistant Fire Chief and a Battalion Chief, who are responsible for all aspects of running a shift of approximately 48 members which include Captains, Lieutenants, Driver Engineers, and Firefighter Paramedics.

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EMS

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The Coral Springs – Parkland Fire Department EMS Division strives to preserve the health, safety and welfare, as well as enhance the quality of life of the residents and visitors of Coral Springs and Parkland, by providing the highest level of pre-hospital emergency medical care possible, thereby improving the outcomes of catastrophic illness and significant injury, while staying on the forefront of medical advancements through innovation, training, and technology in a workplace built on trust, opportunity and teamwork. We accomplish these objectives in a caring environment with an emphasis on the safety and professional development of all employees.

As the healthcare landscape evolves in the United States, the Coral Springs – Parkland Fire Department EMS Division seeks to stay at the forefront of the latest developments, and through a visionary mindset, seeks to provide innovative services that go far beyond the basic act of providing transport to patients to healthcare facilities for emergency treatment. The department’s Community Paramedic and the Mobile Integrated Healthcare Programs, provide the types of services that permit our citizens and visitors preserve their health in ways that add value to their lives.

The Coral Springs – Parkland Fire Department has become a model agency for many throughout the state and the country. We are constantly fulfilling requests for assistance and collaboration with others who seek to achieve the same level of excellence.

Overview of the EMS Division The Coral Springs Fire Department EMS Division ran 10,262 calls for service this past year – 7,582 of these calls resulted in transport to a healthcare facility.

The following are some of the types of calls that the EMS Division handles each year:        

Car, motorcycle, bicycle accidents: 1089 Cardiac arrest: 78 Drownings: 9 (1 fatal, 8 non-fatal) Strokes: 63 Falls: 796 Overdoses: 107 Diabetic emergencies: 129 Shortness of breath: 156

Role of the CSFD EMS Division Chief Division Chief of EMS, Juan Cardona, serves as the administrative director of the EMS division, managing those functions that support the ability of our department to deliver the highest quality of medical/trauma patient care possible. His primary responsibility is to assure that every fire department member has the tools necessary, in terms of resources, equipment, apparatus, training, support, etc. required to assure the wellbeing of our community. He assures department compliance with county, state and federal EMS requirements and regulations. Chief Cardona is responsible for incident emergency response including supervision of on-scene personnel, as well as command, control, and operational decision making when required. He assists in strategic planning, organizing, coordinating and administering fire suppression, emergency medical treatment, hazardous materials, community

EMS Division Chief Juan Cardona

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paramedic and mobile integrated healthcare programs and other activities of the fire department, such as standby EMS Details at high school football games, and local events.

Ongoing training is paramount for our department. New trends in EMS and opportunities to hone skills result in better trained personnel capable of providing the best care possible to our communities. The Coral Springs – Parkland Fire Department with support from the Broward County Office of the Medical Examiner and Trauma Services (OMETS) coordinated a Critical Skills Lab in April 2016 that allowed us to provide specialized learning situations to over 500 students from the region.

MEDICAL DIRECTOR The Coral Springs – Parkland Fire Department is extremely fortunate to have the highly acclaimed and skilled physician Dr. Peter Antevy as its Medical Director. The Medical Director is responsible for establishing protocols, reviewing the latest research and evidencebased medicine findings to put in place new programs to improve medical care for the community. He is the liaison between the fire department and all health agencies. He advocates for EMS and the importance of proper pre-hospital care.

Dr. Antevy is a nationally recognized lecturer and expert in the field of pre-hospital pediatrics and is extremely passionate about improving both adult and pediatric pre-hospital care and evaluating Dr. Peter Antevy and improving upon currently accepted medical practice. Dr. Antevy received his medical degree from the University of Miami School of Medicine in 1999 then continued on to complete his pediatric training at the Children’s Hospital of Los Angeles. He then achieved a subspecialty degree in Pediatric Emergency Medicine at the Children’s Hospital of Pittsburgh before returning back to Florida where he has been a Pediatric Emergency Medicine Physician at Joe DiMaggio Children’s Hospital since 2005. Dr. Antevy currently serves as the President of the Greater Broward EMS Medical Directors’ Association, an organization whose providers serve the 1.5 million residents of Broward County, Florida. For his efforts, Dr. Antevy was awarded the prestigious Raymond H. Alexander EMS Medical Director of the Year Award in 2014. He also was honored as one of the 2015 Top Ten Innovators in EMS by JEMS. Dr. Antevy is the creator of the Handtevy system, a revolutionary pediatric resuscitation system that combines customization, consultation, education and organization to empower healthcare providers to rapidly and accurately respond to any pediatric call with ease. The Handtevy is the first-of-its-kind customized and age-based system that results in fewer medical errors, increased patient safety and renewed provider confidence.

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Total Transports 7,973

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Nature of Call at Scene = Total Calls (Percentage) Fall Victims 804 (8.5%)

Traumatic Injury 693 (7.3%)

Respiratory Problems 440(4.6%)

Altered Consciousness 346 (3.7%)

Cardiac 178 (1.9%)

Shortness of Breath 157 (1.7%)

Diabetic Problems 132 (1.4%)

Overdose 110 (1.2%)

Unconscious/Fainting 67 (0.7%)

Cardiac Arrest 61 (0.6%)

Stroke/CVA 63 (0.7%)

Traffic Accidents 42(9.9%)

Drowning 8 (non-fatal) 1 (fatal) (0.1%)

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Drowning According to the CDC, every day about 10 people die from unintentional drowning. Of these, two are children aged 14 or younger. Drowning ranks fifth among the leading causes of unintentional injury death in the United States.1 For every child who dies from drowning, another five receive emergency department care for nonfatal submersion injuries.1

From October 2015 until September 2016, Coral Springs Fire Department responded to 9 drowning related incidents. Of those, 8 were children aged 9 or younger.

89% of those drownings were non-fatal. All patients were transported to local hospitals without incident.

1

Centers for Disease Control and Prevention, National Center for Injury Prevention and Control. Web-based Injury Statistics Query and Reporting System (WISQARS) [online]. [cited 2012 May 3]. Available from: URL: http://www.cdc.gov/injury/wisqars.

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STATIONS The Coral Springs - Parkland Fire Department responds to calls for service from 5 fire stations in Coral Springs, and 3 in Parkland. Each station is responsible for a designated response zone, although all stations are equipped and prepared to respond to any emergency where they are needed.

43 •64 • 71 • 80 • 95 • 42 • 97 • 109

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CORAL SPRINGS FIRE STATIONS STATION 43 - 4550 Rock Island Road Originally named Station 1 in a former location, Station 43 opened in its current location in 1988 and is named for former member William Buchanan. The station was torn down in June of 2016 and is in the process of being rebuilt as a station that will house firefighters, apparatus, and equipment well into the future.

Temporarily, the crews of Station 43 are housed in a trailer at Rock Island Road and Sample Road, until the new station is completed.

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STATION 64 – 500 Ramblewood Drive In 1977, Fire Station 2 opened to protect the southeast edge of Coral Springs. Volunteers provided service under Chief Russ Donovan. Fire Station 2 adopted its Broward County number of 64 and underwent various changes through the years, leading to a complete renovation in 2008. Station 64 has been located at 500 Ramblewood Drive for more than 30 years .

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STATION 71 – 11800 NW 41st Street As Coral Springs began to grow and develop in the marshy swamplands in the northwest area of the City, a third fire station was needed. Station 3, constructed at 11800 N.W. 41st Street, provided service to the expanding area. Station 3 became Station 71, its official Broward County designation, and served as a central training point for the then-volunteer Coral Springs Fire Department. In 1991, the City built a fourstory training tower behind Station 71 to improve on-site fire service training. Former member Cagle earned the honor of having the station named after him when he retired. Station 71 was torn down and a new station built at the same location in 2012.

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Station 80 – 2825 Coral Springs Drive Coral Springs Fire Department needed to house volunteers in a central location. The building, located at 2801 Coral Springs Drive, became the home of Station 4. The building was home to the Police Department and other essential public safety services. Station 4 gave way to its Broward County designation of number 80 and became the City’s main fire station because of its location in the heart of Coral Springs. Heavy call volume and the transition from a volunteer to paid professional department placed a heavy toll on the small firehouse. The City recognized the need for an expansion. In 2010, a new era in the City began with a complete Station 80 transformation meant for career firefighters. The new Station 80 is adjacent to the renovated Public Safety Building and is the first LEED certified fire station, with solar panels on the roof.

As the central station in the City, Station 80 houses a brand new 100’ platform apparatus, an additional aerial unit, and a primary rescue, as well as the dive boat, a special events detail unit, and the shift’s Battalion Chief.

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Station 95 – 300 Coral Ridge Drive Coral Springs Fire Department opened its fifth and final fire station in 1994. Station 5 received its Broward County designation as number 95. Located in the southwest corner of the City at 300 Coral Ridge Drive, Station 95 serves as the primary unit for the Sawgrass Expressway. In June of 2016, the station was torn down and a new fire station is being built in the same location, due for completion in early 2017.

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PARKLAND FIRE STATIONS Station 42 – 6500 Parkside Drive • STATION 97 – 6650 N. University Drive

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STATION 109 – 11601 Hillsboro Blvd Fire Station 109 was built to serve the growing western part of Parkland. Its grand opening was in April 2015.

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TRAINING The Division of Professional Standards and Training, under the direction of Deputy Chief Michael McNally, is responsible for the inservice training of all our members, and the Regional Institute of Public Safety, which operates under the direction of Division Chief Robert McGilloway, together coordinate all training within the Coral Springs – Parkland Fire Department. Chief McNally and Chief McGilloway are recognized leaders in this area and presented a program at Fire Rescue East 2016 Conference on creating and implementing an Officer Development Battalion Chief Stephanie Palmer, Deputy Chief Michael McNally, Division Chief Robert McGilloway and Battalion Chief Michael Caldaro Program, a core curriculum in our department.

Training our members to achieve the next step in their career keeps members’ skills sharp and improves morale. Officer Development training includes Battalion Chief, Captain, Lieutenant, and Driver Engineer. The division also conducted two “New Hire” training programs, which is a four week course for all new personnel to acclimate them to the department and our procedures. The arrival of apparatus with new technology required additional training for our members on a Compressed Air Foam (CAF) system. In addition, command level active killer training classes were provided to all chief officers. Our distinguished ISO Class 1 rating was due in part to the successful completion of all required ISO training earning us maxium points in this area. Battalion Chief Stephanie Palmer, promoted in January 2016, was a key factor in coordinating all department training.

Chief Palmer is also the commander of our Underwater Search and Rescue Dive Team, a public safety diving organization. The team increased by five new members this year. Currently, the dive team is comprised of twenty-eight active divers and operational personnel as tenders. To be a member of the dive team on dive status, candidates must demonstrate their abilities in a pool environment and be certified as a Public Safety Diver and Dive Rescue Specialist through an internationally recognized diving organization. Candidates must also demonstrate they are comfortable in zero visibility and black water environments. Once selected, divers are certified in search and rescue diving, equipment maintenance, dry suit diving, and underwater communications. The dive team trains on a monthly basis, mostly involving skills review and proficiency, as well as orientation dives at various locations throughout Coral Springs, Parkland, and its surrounding jurisdictions.

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Dive team operations include initiating search and rescue operations in underwater environments. The team also provides assistance to local law enforcement when requested. The dive team conducts both land and boat based operations in a variety of challenging bodies of water. The dive team’s primary focus on any operation is safety.

Public safety diving is an exciting, challenging, and rewarding field. It is also considered to be one of the most hazardous that requires a strong commitment.

Members of the dive team are highly motivated and professional, and are committed to safety. The dive team is considered an elite group with the Fire Department and membership is highly competitive.

During fiscal year 2016, specialized training was conducted with the Dive Team that included: 

Quarterly training conducted on black water operations for all members



Annual Watermanship & Skills Assessment test completed to prove proficiency



Ocean dive with improved visibility to ensure skill sets

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Mutual Aid Drill with Margate-Coconut Creek Fire Rescue to improve shore-based Operations & Command



Preplan of waterways to increase deployment of vessels

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Side Sonar training with select members on waterways

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Emergency procedures/Action plan for diver in distress drill

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Boat Operators Course completed by Driver Engineers to increase the amount of personnel available to deploy the boats

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Underwater obstacle course – black out operations

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Search & Rescue – Parkland

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Line signals, compass headings, diver down drill

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Search & Rescue – Lake Coral Springs

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Combative patient extraction

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Boat based operations for retrieving patients

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Established 2 training coaches for divers to use for annual swim test and work-out plans

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Hired 1 additional Dive Rescue International Instructor for in-house training and certification – total of 3 instructors available to the City.

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Additionally, department personnel attended the First There, First Care EMS Conference in May 2016, which takes place each year in Broward County. Personnel also attended several other local seminars and classes throughout the year.

Our department is proud to consider training one of our most important functions. Keeping skill sets sharp, learning new technology, and continuously improving and learning whenever we can, is key to maintaining our readiness to protect lives and property in the cities we serve.

Types Of Training - FY2016

Driver/Operator Training 9,440hrs, 31.4%

EMS 1,731-hrs, 5.8% Officer Training 1,593-hrs, 5.3%

Company Training 15,331hrs, 51.0%

Facilty Based Training 1,131hrs, 3.8%

Hazardous Materials 856hrs, 2.8%

Types of Training Company Training Driver/Operator Training EMS Officer Training Facilty Based Training Hazardous Materials Grand Total

Duration (hours) % Of Time 15,331-hrs 51.0% 9,440-hrs 31.4% 1,731-hrs 5.8% 1,593-hrs 5.3% 1,131-hrs 3.8% 856-hrs 2.8% 30,082-hrs 100.0% 47

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CORAL SPRINGS REGIONAL INSTITUTE OF PUBLIC SAFETY The Coral Springs Fire Academy was certified by the State Bureau of Fire Standards and Training on October 13, 1999 and operated on the grounds of Coral Springs Fire Station 71. The first class graduated in May 2000 and consisted entirely of volunteer members of the department who were upgrading their skills and certifications.

In the Fall of 2001, the Coral Springs Fire Academy graduated its first Minimum Standards Class with a 100% pass rate on the State exams. Two more classes graduated with 100% pass rate on the State exams, bringing the total to three. This was a state record for consecutive 100% pass rates on the State administered written and practical exam.

That record stood until 2006, when the Academy began a consecutive run of nine 100% pass rate classes.

That record still stands today. This could not have been accomplished without the dedication and commitment of our instructors, staff, and the City of Coral Springs’ management philosophy of “Always Striving for Excellence.” We continue to strive for 100% pass rate from all of our Minimum Standards classes.

With the success of our Minimum Standards program and at the request of our students, the focus to add EMT-B to our core was underway. In April of 2003, the Academy became licensed by the Florida Department of Education Commission for Independent Education and approved by the Florida Department of Health Bureau of Emergency Medical Services.

Our first EMT-B class began shortly thereafter at an offsite classroom. The response was overwhelming, and grew from one evening part-time class to a daytime part-time class running concurrently.

The demand for both programs with limited space made it apparent that a change was needed to facilitate additional students. A building and training site was constructed and opened its doors in January of 2007. The building was later dedicated to former Fire Chief Donald A. Haupt, Jr. Under the new four acre site, the Academy was able to excel and expand the training by adding additional fire classes and facilitating training to other agencies. Our reputation for excellence continued over the next six years. In 2013, we began the process to become an accredited institution. Staff embarked on a long process with the Council of 48

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Occupational Accreditation (COE) verifying and validating the methods we have been teaching for many years.

Notification of our approval and becoming an accredited institution in 2014 paved the way for further expansion of our core certifications to include EMT-Paramedic. This expansion makes us the only certified training center to offer these programs under one roof.

Furthermore, our influence and dedication to professional training both locally and abroad became the deciding factor that we were no longer a fire academy, but a true educational institution and the reason for a rebranding the facility, logo, and name.

In 2015, the City supported the change and unanimously voted to change from the Coral Springs Fire Academy to the Coral Springs Regional Institute of Public Safety.

This change signifies our continued “Commitment to Excellence” and will allow students and agencies to receive a greater benefit to their training and education. During the fiscal year, we made several updated and improvements to our facility that include:  Implemented automated student registration and record keeping  Repainted classrooms  Created Student Services room  Demolished and rebuilt live fire Can City  Released 2016 – 2017 All Course Calendar  Rebuilt Force Entry prop  Added Garage Door prop  Rebuilt picnic tables in Rehab area  Acquired Aerial truck  Installed new security gate In order to reach as many potential students as possible, we also participated in college fairs at four area high schools, and conducted an Open House at the beginning of each term.

In 2016, we graduated 479 students in seven Firefighter I and II classes, 71 students in three paramedic classes, and 222 students in five EMT classes. We also conducted American Heart Association classes that included CPR, ACLS and PALS, to 832 students. Through classes and affiliates, we issued 6,924 CPR cards.

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964 students attended our specialty classes which included:             

2 Aerial Operations 2 Confined Space Operations 1 Confined Space Technician 2 Countywide PAT 1 Course Design 4 Seminars 1 Dive Rescue 4 Hydraulics 4 Apparatus Operations 4 EVOC 2 FAST 2 Minimum Standards Retention 1 G300

           

1 G400 5 LFAT 2 LFTI 1 LFTI Refresher 2 Rope Rescue Operations 2 Rope Rescue Technician 1 Trench Operations 1 Trench Technician 1 VMR Operations 3 VMR Technician 1 Structural Collapse Operations 1 Structural Collapse Technician

The Coral Springs Regional Institute of Public Safety is very proud of the program we have created with Coral Springs High School, where students have the option to graduate high school with either EMT certification or Firefighter I, giving them an excellent start in their training to become firefighters. In 2015-2016, we trained 39 students in EMT and 25 students in Fire.

Through contracts with other cities, we provided training to fire personnel outside our municipality, and conducted Fire Officer training to 355 students from the City of Miami, and 162 students from Miami Dade Fire Rescue. We also provided position training for the following cities:         

Davie Fire Rescue Department – Captain Lauderhill Fire-Rescue Department – Lieutenant Sunrise Fire-Rescue Department – Driver Engineer, Captain Margate Fire Rescue Department – Battalion Chief Delray Beach Fire-Rescue Department – Captain Hallandale Beach Fire Department – Captain Okeechobee City Fire Department – Lieutenant, Driver Engineer Oakland Park Fire-Rescue Department – Driver Engineer Boca Raton Fire Rescue Department – New Hire

Nearly 3,500 students trained at our facility this fiscal year, and we provided new hire candidate testing for 125 individuals for Coral Springs – Parkland, and 175 individuals for Boca Raton.

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We were also proud to host a seminar facilitated by Dr. David Griffin based on his book, “In Honor of the Charleston 9 – A Study of Change following Tragedy”. Over 200 firefighters from our area attended this informative lecture.

For more information visit www.csrips.org

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COMMUNITY RISK REDUCTION

The mission of the Community Risk Reduction Division (CRRD) is to prevent a fire incident or personal injury before it occurs. Additionally, we try to minimize the impact to the citizens and visitors to the City in the event an incident does occur. The CRRD staff is multi-certified to provide a wide range of specialized interventions, technical consultation, and code enforcement to ensure the community’s safety.

The CRRD provides fire inspection, plan review, public life-safety education and fire related investigation services for the citizens of Coral Springs and Parkland.

Throughout each year, we perform fire and life safety inspections on over 6,500 properties. These include both commercial businesses, residential properties containing more than two living units, assisted living facilities, group homes, foster homes, and home based day care occupancies. These inspections ensure hazards that may contribute to a fire developing, a personal injury occurring, or any hindrance to a rapid evacuation are mitigated. In the event there are violations noted during the site visit, a re-inspection is performed. During FY 2016 division members conducted 2,917 inspections.

While the ultimate goal is simply to gain compliance with fire codes, in the event that an owner fails to make required lifesafety repairs, the case is processed and set for a hearing in front of a special magistrate. At this hearing, the presiding magistrate will determine, based on the severity of the violation, an amount to be paid per day until the necessary repairs have been made. A total of 84 cases were taken to Special Magistrate that resulted in $43,215 in fines.

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Next, CRRD staff perform architectural plan review prior to any new building being built and any new construction to an existing occupancy. Following approval of the blueprints and issuance of a building permit, inspections are made throughout the project to ensure the approved plan is adhered to. These inspections are performed on the structural elements, as well as a wide variety of specialized systems which include:

              

Fire sprinkler systems Fire alarm systems Restaurant hood suppression systems Dry agent systems for computer rooms or other high dollar loss or sensitive areas.

Propane tank installations including the gas lines.

Fuel tank and piping installations for vehicle fueling stations Communication systems Emergency Backup power systems Aboveground fuel storage tanks Paint spray booth suppression systems used in auto body shops Fire hydrant placement and supply piping Fire flow tests Hazardous materials storage Pyrotechnic sales and displays Mobile Food Vendors

In Fiscal Year 2016, division staff conducted 1,049 such inspections.

Inspectors are present at special events which, due to the nature of the event or the number of persons in attendance, pose a higher than normal risk to the persons attending. The purpose is to ensure fire and life safety systems are maintained, exits remain readily accessible, and in the event something does occur, can render aid as well as immediately notify dispatch if additional resources are needed. They also provide stand by fire watches at facilities where a required life-safety system such as a fire alarm system is out of service. Again the purpose is early notification to dispatch for needed resources as well as to alert residents or workers that an evacuation is required. Division members participated in 80 such events.

In the aftermath of a fire, code requires that it be investigated for the origin and cause of the fire.

Inspectors are cross trained as fire investigators and spend one week out of every eight on call to perform fire investigations. If the cause is suspected to be arson, the case is turned over to State Fire Marshal Investigators and local detectives to follow through if an arrest is necessary – 57 fires required investigations.

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Another major focus for the CRR Division is public education. During FY 2016, the division staff provided 291 car seat education and installation sessions, coordinated 110 fire apparatus appearances at community events and schools, provided 26 station tours for student, scouting, and community groups, provided 57 Fire Safety Trailer presentations as part of the Safety Town program, and provided a variety of life-safety education presentations at 66 community special events.

The Life-Safety education areas include:          

Basic fire safety education for preschoolers Home Fire Escape drills for elementary school children CPR introduction experiences for the entire community Sleep Safe and Car Seat education for young families Hurricane season preparation and planning Drowning prevention education and access to swim programs for adults and children Fire safety response training for staff at special risk community locations Safety planning Evacuation and fire drill coordination at community educational and childcare locations Specialized programs in cooperation with our Fire Academy and Police Department.

The CRRD recorded 16,570 public education contacts in FY 2016. This is an increase of 68% over the 9,866 contacts recorded in FY2015. The CRRD programs have been recognized as “Best Practice” models in drowning prevention and the creative and wide ranging public education aspects were recognized by a State Fire and Life Safety Education award presented at the City Commission meeting of May 4, 2016 to Public Education Officer Robert Bertone.

The CRRD has become an aggressive and creative marketer of both the Coral Springs – Parkland Fire Department’s missions and the City of Coral Springs core values.

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For more information on the Coral Springs – Parkland Fire Department’s Community Risk Reduction Division, as well as links to Fire Prevention safety information, please visit us on the web at: http://www.coralsprings.org/government/other-departments-and-services/fire/community-riskreduction-division

The City’s Fire Marshal, Bruce Bowers, oversees all efforts of the CRRD. He is actively involved in a variety of organizations that draft additions to or amendments to the fire code at the local, state and federal level. Additionally, he sits on the City’s Development Review Committee. This committee reviews all new buildings (or those that are altered) prior to building permit application submittal. This is to ensure that fire apparatus have access and can maneuver within the site, that there are ample fire hydrants and that they are properly located. 31 of these reviews were conducted during fiscal year 2016. He is also on the City’s Traffic Management Team, which reviews all matters that have the potential to cause changes in vehicular movement which could impact response times for first responders.

Fire Marshal Bruce Bowers

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Alysa Abzug, Bruno Matos, Lici Merritt, Ralph Troino, Bruce Bowers, Jon Berger, Charlie Bass, Robert Bertone, Harold Alcalde, Rosy Rodriguez, and Daniel Chavez. Not pictured: Christine Nyland

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SAFETY AND HEALTH

Christopher Bator, John Whalen

The Coral Springs - Parkland Fire Department made tremendous strides in the area of Safety and Health in this last fiscal year. Our Safety and Health Committee (SHC) was formed under the direction of the Fire Chief to encompass all aspects of Safety and Health of the men and women of the organization. The committee is led by Assistant Fire Chief John Whalen and Captain Christopher Bator.

The primary purpose of the SHC is to provide oversight, direction, and Standard Operating Procedures (SOPs) that address the issues of safety and health in the fire service both locally and regionally.

Primarily, the SHC meets at least quarterly and discusses topics related to fire service health and safety related issues such as:







Cancer Prevention- Cancer and the causes of cancers directly related to firefighters is of great importance to the SHC and the committee is continuously seeking information and ways to limit the exposure to carcinogens faced by our members. This project includes identifying the proper cleaning and maintenance of all firefighter personal protective equipment (PPE), the use of Self Contained Breathing Apparatus (SCBA), and cancer screening and testing on a regular basis. This project has led to many positive changes including moving equipment that is subject to carcinogens to compartments outside of the apparatus, new innovative equipment that prevents carcinogens from entering the firefighters’ bodies, and the purchase and installation of industrial cleaning machines for PPE. South Florida Safety and Health Collaborative (South Florida Region) - Using a model developed by the Central Florida Safety and Health Collaborative, the City of Coral Springs developed a collaborative in 2016 with multiple organizations from around South Florida to form a group of dedicated public safety professionals that share information related to Safety and Health on a regional level. This collaborative addresses issues in the fire service that affect every type of organization regardless of size. Important issues such as behavioral health, suicide prevention, PTSD, equipment and tools, active killer, vehicle safety, and cancer prevention are just a few of the topics that are openly discussed and determinations are made to assist each organization in any way possible including the sharing of best practices and equipment recommendations. The collaborative includes members from multiple disciplines of public safety including behavioral health, cancer research and university level medical researchers. Our collaborative has been recognized as a leader in firefighter safety and health on a State and National level.

Health and Wellness- The Coral Springs Fire Department takes the health of our members very seriously and we have been a leader in initiatives to promote health and wellness. Each year the City of Coral Springs provides a comprehensive health screening to every firefighter in the organization. This program has been a major success and has led to multiple employee’s early detection of potentially serious medical concerns. The LifeScan initiative provides medical screening for numerous issues including heart health, hearing, vision, skin cancer screening, complete blood work, major organ screening, and cancer testing to name a few. All testing and results are completely confidential with the employee only being notified of the results. The information gained by the employee is then followed up with their primary care physician.

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

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Peer Fitness- The Fire Department has developed a program to keep our members at the highest physical fitness level possible. In order to achieve our goals of physical fitness the SHC has developed a peer fitness program where certified physical trainers that are part of our organization make themselves available to our members and conduct personalized physical training and diet programs for any member wishing to participate. In addition, each fire station has been outfitted with a complete set of physical fitness equipment that is available to all members.

Peer Support- Mental wellness is a top priority for not only our organization but is becoming a major topic of discussion on a national level. Suicide rates for first responders have been on a steady incline for several years and is now reaching epidemic proportions. The Coral Springs Fire Department believes in taking a proactive approach to mental health and the protection of our members. Peer support is a program dedicated to first responders helping first responders when they need it most. Training our members to recognize the symptoms of depression and other mental issues and providing them with the tools necessary to get our firefighters the assistance they may need.

FY2016 Accomplishments:       

Developed a relationship with University of Miami to coordinate Cancer research and future technology studies.

Organized and planned the Safety Stand Down Week 2016, International Safety and Health week. Free Safety training for one week to focus on Firefighter Safety. www.safetyandhealthweek.org Moved towards a “Clean Cab Concept” with moving airpacks and firefighting equipment to exterior of front line apparatus. We will be featured in Florida Fire Service magazine in November for apparatus design, and for the Florida Firefighters Safety Collaborative.

Developed the Florida Firefighters Safety and Health collaborative (South Florida Region).

Provided Behavioral Health-Peer Support training through collaborative relationships and Nova Southeastern University partnership.

Featured on www.safetystanddown.org, Fire Engineering Radio, and www.firefighterclosecalls.com due to the success of the program, and the free safety training we have offered.

Developed a website for the Collaborative at www.floridafirefightersafety.org 56

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COMMUNICATIONS The Communications Unit serves the City of Coral Springs by processing both emergency and nonemergency service calls for police, fire and rescue. The Communications Unit also dispatches Fire Rescue units to the City of Parkland. We are one of only two independent 911 call centers in the county that are not part of a regional communications center.

The center employs 37 highly trained communications professionals who use the latest technology to dispatch and track responding units. Service is provided 24 hours a day, 365 days a year.

The Communications Unit has been CALEA accredited since November 2007.

Some of the latest technology includes:      

Motorola P25 800MHz Trunked Radio System Intrado Enhanced 911 System OSSI One Solution Computer Aided Dispatch System Automatic Vehicle Location on large screen monitors OSSI Mobile Field Reporting Application Viking Acoustical Ergonomic Furniture

We answered 63,341 911 calls in fiscal year 2016.

911 Call answer time: 10 seconds or less 93.3% of the time We are currently building a new OSSI One Solution CAD system with GPS capability to track the location of fire units for closest unit response to emergencies Telecommunicator Lisa Bilbao was recognized by the Coral Springs Police & Fire Departments, along with the Broward County Commission for her Caller Aid CPR that assisted a 911 caller in performing CPR on a citizen. It was through her actions that the patient survived.

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PUBLIC INFORMATION OFFICER The Public Information Officer (PIO) is responsible for disseminating information to the public in regards to all aspects of the Fire Department including but not limited to emergency calls, evacuations, natural disasters, and special events. The main medium for getting information out to the public are the broadcast and print media. The PIO is generally seen on TV or in the newspaper giving information about an emergency or public service that has or will be occurring in the City. All Fire Department news and information will be released to the media through the PIO. Coral Springs Fire Department’s Public Information Officer is Division Chief Mike Moser. Division Chief Moser has been with the Coral Springs Fire Department since 2001 and is also a member of Florida Urban Search & Rescue (USAR FL-TF2). Division Chief Moser is the Team Leader for the Honor Guard as well as the Lead Adviser for the Coral Springs Fire Explorer Program.

Michael Moser

Division Chief Moser is a member of the State of Florida PIO Deployment Team and attends specially designed courses regularly, thus allowing him the skills and qualifications to provide his services to the community. Division Chief Moser has been deployed out of state as a PIO for incidents including Hurricanes Ike, Charlie, and Katrina. The Florida Fire Chief’s Association named him the 2008 PIO of the Year.

The Coral Springs – Parkland Fire Department media relations is engaging in more innovative means for getting our message out, such as Twitter, Facebook, and Instagram. We have presented several Facebook Live events on topics such as Zika Prevention and Hurricane Matthew Preparedness.

Division Chief Moser is on-call 24 hours a day to answer calls from the media.

For all media and public inquiries, Division Chief Moser can be reached via e-mail at mmoser@coralsprings.org Follow us on social media: https://www.facebook.com/CoralSpringsFireDepartment https://twitter.com/coralspringsfd https://www.instagram.com/coralspringsfd/

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COMMUNITY INVOLVEMENT The men and women of the Coral Springs - Parkland Fire Department participate in several events each year and are honored to be a part of the volunteer efforts to help our local community.

In April, several members proudly walked in the American Cancer Society’s Relay for Life, raising over $6,500 dollars making us one of the three top fundraising teams!

Our fire personnel also were the top contributors to the City of Coral Springs Thanksgiving Basket Drive last year, and several of our members also help put the boxes together. This city initiative distributes baskets of food to needy families in Coral Springs.

Together with the Coral Springs Professional Firefighters Benevolent Association, our staff raised $9,500 for the Muscular Dystrophy Association during the annual “Fill the Boot” campaign over Labor Day weekend. The MDA is a cause that is near and dear to our hearts, and in June a group of sworn and civilian fire personnel brought “Taco Night” to the staff and campers at the local MDA camp, serving over 100 individuals tacos and ice cream sundaes and earning the coveted “Golden Spatula Award.”

Through the efforts of the Benevolent, our members also hosted several other community events. Last October, the 5th Annual Cancer Awareness Pasta Dinner at Fire Station 80 raised over $6,200. They were able to donate $3,000 to the American Cancer Society as a result. This yearly event features pasta with homemade sauce, sausage or homemade meatballs, a roll, and a drink, all for $5. This event is a community favorite and in 2015, we served over 800 people! Mark your calendars for next year so you can join us.

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Another very special event is the Annual Joseph Schiro Memorial Run which last took place in February 2016 at the Everglades multi-use trail in southwest Coral Springs. Special Forces Chief Warrant Officer and Coral Springs resident Joseph Lee Schiro, an American hero, a devoted father, son, brother and husband, was killed in action on October 6th, 2012. Joseph was killed by enemy forces during direct ground combat while serving as part of Operation Enduring Freedom in Afghanistan.

The Run features a 5k, a 10k, and a Half Marathon, and the proceeds are donated to the trust fund for Joseph’s young children. Last year, over $4,000 was raised for the Schiro family. The 2017 Run will take place on February 4, 2017 and you can register at www.josephschiromemorialrun.com

In September, firefighters did a “takeover” at Chili’s and raised $720 for St. Jude Children’s Research Hospital, and during the year 6 of our members accompanied 6 WWII veterans to Washignton, D.C. through the “Honor Flight” program.

Several of our members also participated the the JP Taravella High School 9/11 Memorial Stair Climb for the second year in a row.

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SOUTH FLORIDA URBAN SEARCH AND RESCUE Since 1991, the South Florida Urban Search and Rescue Team (FL-TF2) has been serving the national community in times of need. If a disaster event warrants national US&R support, FEMA will deploy the three closest task forces within six hours of notification, and additional teams as necessary. The role of these task forces is to support state and local emergency responders' efforts to locate victims and manage recovery operations.

Each task force consists of two 31-person teams, four canines, and a comprehensive equipment cache. US&R task force members work in four areas of specialization: search, to find victims trapped after a disaster; rescue, which includes safely digging victims out of tons of collapsed concrete and metal; technical, made up of structural specialists who make rescues safe for the rescuers; and medical, which cares for the victims before and after a rescue.

In addition to searchand-rescue support, FEMA provides hands-on training in search-and-rescue techniques and equipment, technical assistance to local communities, and in some cases federal grants to help communities better prepare for urban search-and-rescue operations.

Back Row: Joseph Russoniello, Yair Soto, Anthony Gonzalez, Michael McNally, Sophia Moser, James Miller, Steve Fernandez, Eduardo Lopez. Front Row: Jeffrey Hamberger, Oscar Gomez, Michael Moser, Andrew Robins, Stephanie Palmer. Not pictured: Mark Myers, Rich Piloto, Kevin Yannayon, Michael Caldaro and Richard Zino

These first responders consistently go to the front lines when America needs them most, but they are not just a national resource that can be deployed to a major disaster or structural collapse anywhere in the country. They are also the local firefighters and paramedics who answer when you call 911 at home in your local community. We are extremely proud that 18 members of the Coral Springs – Parkland Fire Department have chosen to make the commitment to being part of Florida Task Force II, Urban Search and Rescue Team.

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DISASTER MEDICAL ASSISTANCE TEAM (DMAT) The Coral Springs - Parkland Fire Department currently has two members who are part the Florida 5 Disaster Medical Assistance Team (FL-5 DMAT). The team members meet monthly for training and are on call for disaster deployment four times a year, but may be called up at any time the team is needed, as was the case when they deployed for Super Storm Sandy in 2012. Bob Bertone (Safety Officer) and Ivo Ceciliano (Triage Officer)

Ivo Ceciliano, Robert Bertone

currently serve on the team. The team also serves as a state of Florida emergency medical asset (State Medical Response Team #7) that can be requested to assist in state emergencies or during planned events to ease the impact on local emergency facilities and departments.

During the last year, the team has been requested to assist at the West Palm Beach SunFest, where they set up a portable emergency facility on-site to assess and treat patients brought in by local EMS units, and intended to minimize overloading of local hospital emergency services during the event. The team’s participation in the event allowed members to remain current with the equipment and unit capabilities, as well as practice the set-up and break-down of the equipment, tents, and trailers used. The Team also deployed in February to Miami to participate in a large scale, multi-agency terrorism drill called Operation Heat Shield. During the past year the team also sent staff to complete training at the National Center for Domestic Preparedness in Anniston, Alabama, where they participate in week long scenarios with police, hospital, and military units as they respond to simulated natural and man-made disasters.

A Disaster Medical Assistance Team (DMAT) is a group of professional and para-professional medical personnel, supported by a cadre of logistical and administrative staff, designed to provide medical care during a disaster or other event. As part of the National Disaster Medical System (NDMS), it recruits personnel for specific vacancies, plans for training opportunities, and coordinates the deployment of the teams who respond to state, national, and international emergencies.

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DMATs are designed to be a rapidresponse element to supplement local medical care until other Federal or contract resources can be mobilized, or the situation is resolved. DMATs deploy to disaster sites with sufficient supplies and equipment to sustain themselves for a period of 72 hours while providing medical care at a fixed or temporary medical care site. The personnel are typically activated for a period of two weeks.

In mass casualty incidents, their responsibilities may include triaging patients, providing high-quality medical care despite the adverse and austere environment often found at a disaster site, patient reception at staging facilities and preparing patients for evacuation. NDMS/DMAT personnel are required to maintain appropriate certifications and licensure within their discipline. When personnel are activated as Federal employees, licensure and certification is recognized by all States. They function under the authority of the United States Department of Health and Human Services.

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SPECIAL OPS - SPECIAL RESPONSE TEAM/ TACTICAL S.R.T. PARAMEDICS The Coral Springs Tac-Medic Team was the first in Broward County to provide medical assistance in conjunction with SRT as a fully operational team during a high-risk operation.

The Special Response Team and Tac-Medics will respond to any incident deemed as a potential hazard for responding medical personnel, as well as police personnel.

These incidents include, but are not limited to responding to violent citizens, barricaded subjects, hostage situations, search warrant service, dignitary protection service, and drug-related incidents.

The SRT medics have participated in numerous competitions including the International Tactical Emergency Medical Support (ITEMS), which brings TEMS providers from around the world to compete in a simulated “real time” style competition involving tactical emergencies and working with other SRT teams. The Coral Springs SRT Medics have placed numerous times including 2nd and 3rd with members on two different teams in 2002 (Toronto, Ca), 2nd in 2003 (Dallas, TX) and eventually taking 1st place in 2004 in Virginia Beach, VA. Members of the team are often used to provide tactical medical training to the Police Department, and surrounding Departments, as many of the team members are instructors for Tactical Combat Casual Care (TCCC).

The Coral Springs Fire Department established the SRT medic program in conjunction with the Police Department’s Special Response Team (SRT) in 1999. The team was formed to provide close medical support to SRT Officers during training, search and/or arrest warrants, and any operation outside the scope of normal police operations. The members of the team are chosen based on a selection process involving a physical ability tryout, oral interview, and experience. The 64

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team members are required to attend Tactical Emergency Medical Support (TEMS) while maintaining a demanding training schedule in order to be active on the team.

In the 2015-2016 fiscal year, Coral Springs responded to approximately 20 callout/warrant incidences.

Jan Tripician, Christopher Hunter, Zach Bogenschutz, John Whalen, Justin Parrinello, and Jason Gonzalez

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HONOR GUARD

The Coral Springs Fire Department Honor Guard was started in September 2003. The honor guard consists of 15 members of the Coral Springs Fire Department who volunteer their time to represent the department in the utmost professionalism.

Examples of the events we participate in are: •

Fire station openings

•

Annual holiday parade

•

Opening of miscellaneous city functions

•

Firefighter/Police Officer funerals

•

9-11 memorial ceremonies throughout the South Florida area

•

Dignitary welcoming ceremonies

Honor guards have been around for hundreds of years, honoring those lost, and flying their flags with the highest respect. The proud men and woman of the Coral Springs Fire Department Honor Guard will continue the rich history and represent this agency with honor, dignity, and respect.

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PIPES AND DRUMS

Since the inception of the Coral Springs Professional Firefighters Pipes and Drums in 2008, the band has played at many functions throughout the tri-county area. Members of the band are active members of the fire department and they represent the spirit of the history of the pipes and drums across the country. The Pipes and Drums continue to provide their service for the following types of events and fundraisers:

•

Fire Department Retirements & Funeral Services

•

Memorial Parades & events

•

Fire Academy Graduations & Parties

•

Community & Promotional Events

•

Military Events

Travis Kane, Kevin Olejniczak, Dave Schneider, Kasey Easley, Mia Mellies, Joe Russoniello Not pictured: Adam Schott and German Aristegui

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FIRE EXPLORER PROGRAM

The Coral Springs Fire Explorer Program is a career development program designed for high school students interested in the Fire Rescue profession.

Explorers train alongside firefighters and paramedics where they learn real-life rescue skills. After successful completion of their probation period, they are permitted to ride along on the fire apparatus and respond to actual emergency calls.

Our program has recently expanded with the introduction of the firefighter and EMT training programs at Coral Springs High School. The high school offers a State of Florida Firefighter I Program and a State of Florida Emergency Medical Technician training program. Our students participate in the same curriculum that one would get after graduating high school. Upon completion of these programs, the student can take the state test and become certified firefighter and/or EMTs. The “hands-on” part of these classes come through our explorer program. The firefighter course students are enrolled in the explorer program so they can get hands-on training and experience with our units and through the fire explorer meetings and drill days.

The Coral Springs Fire Explorer Program has graduated hundreds of young men and women over the years, many of them becoming full-time firefighters, EMT’s, and Paramedics. Some of our past explorers have become high ranking officials in fire departments all across the country.

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AWARDS and ACHIEVEMENTS We are proud of the many accolades that our department and our members achieved this past fiscal year, for the outstanding work that they do. In March 2016, we bestowed the following awards for 2015:       

2 Administrative Commendations 1 Community Service Commendation 2 Team Citations, presented to 16 individuals 1 Letter of Commendation 16 Lifesaving Commendations 2 Civilian Lifesaving Commendations 74 Letters of Appreciation from patients or other individuals we assisted

We also honored the following personnel: Firefighter of the Year: Firefighter Paramedic Michael Naese Supervisor of the Year: Battalion Chief Stephanie Palmer Civlian Employee of the Year: Principal Office Assistant Alysa Abzug Instructor of the Year: Driver Engineer Zachary Roseboom Fire Explorer of the Year: Dakota Koch

Michael Naese

Stephanie Palmer

Alysa Abzug

Zachary Roseboom

Dakota Koch

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During this year, several members of our department were also recognized in the community and we are proud of the hard work and commitment to their profession.

Captain Dave Schneider; Lieutenant Yair Soto; Driver Engineer Jeff White; Driver Engineer Kevin McCann and Firefighter Paramedics Nick Miller and Megan Jayne were recognized by Broward Health for their outstanding performance on a call involving an elderly patient who had a wake-up stroke with large vessel occlusion. The crew performed flawlessly and treated and transported the patient to the closest appropriate facility where she was promptly intervened.

Lieutenant Jason Valentine was named Broward Health North Paramedic of the Year for his recent accomplishments involving treatment of several cardiac arrest patients who went on to achieve ROSC (return of spontaneous circulation) and subsequently a full recovery.

Division Chief Juan Cardona, Lt. Yair Soto, Captain Dave Schneider, Firefighter Paramedic Megan Jayne, Lt. Jason Valentine. Missing: Jeff White, Nick Miller and Kevin McCann

Lieutenant Martin Harvey was named the Broward Health Paramedic of the Year for his accomplishments throughout his career, his strong EMS leadership abilities, and for his commitment to providing high quality pre-hospital care to citizens and visitors.

Captain Justin Parrinello was the recipient of the first Dr. Nabil El Sanadi Award to a Paramedic/Firefighter from Broward County who exemplifies commitment to community Lt. Martin Harvey and a passion for service and feats of heroism. Captain Parrinello developed and taught an extensive Active Killer training program. He taught all city employees how to handle themselves during an attempted mass killing event.

Community Paramedic Susan Toolan was awarded the 2016 Mike Murphy Innovator of the Year. This award is given Captain Justin Parrinello to someone who has demonstrated outstanding leadership in the EMS field or has accomplished projects that improve or expanded the quality of EMS practice or influence in the community. At our Awards Ceremony in March, Susan also received a Community Service Award for all her efforts in getting this program up and running.

Susan Toolan and Chief Officers

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COMMUNITY EMERGENCY RESPONSE TEAM (CERT)

The City of Coral Springs’ all volunteer Community Emergency Response Team (CERT) program educates residents about disaster preparedness and how to respond to emergency situations in their community.

When emergencies happen, CERT members give critical support to first responders and provide immediate assistance to victims at a disaster site. CERT members can also help with non-emergency projects that help improve the safety of the community. Using classroom and hands-on training, CERT members develop skills to assist others when professional responders are not immediately available.

CERT members are trained in Small Fire Suppression, First Aid, Triage, Team Organization, Light Search and Rescue, Disaster Psychology, and Terrorism Awareness. CERT volunteers also receive CPR training.

Coral Springs - Parkland CERT is one of the most active teams in South Florida. In the last 12 months, Coral Springs - Parkland CERT has been activated more than 20 times to support the police and fire departments for events such as fires, gas leaks, hazmat situations, missing person searches, Mass Casualty Incidents (MCI's), bomb threat evacuations at a school, and a plane crash. The team has responded to multiple canteen/rehab calls in neighboring cities to assist other CERTs while they assist their fire departments. Since its inception, CS CERT has responded to hundreds of calls. In addition to the calls listed above, CERT has responded to SWAT activations, large brush fires, a recycling plant fire that burned for over 24 hours, and the Goodyear Blimp crash.

Coral Springs - Parkland CERT is regularly called upon to help search for missing persons that may be in danger. This includes children, teens or adults with disabilities, or seniors with cognitive impairments.

CERT has been credited with dozens of successful searches over the years.

In FY 2015-2016, the team was activated and responded 22 times.

In 2016, Coral Springs - Parkland CERT, as a team, received an Honorable Mention for the Lynne Johnson Award for outstanding dedication to enhancing City services, the highest volunteer recognition award in the City of Coral Springs.

In 2016, the team implemented a state of the art web site used to educate the public, promote the team, promote upcoming events and training, and is a portal for team members to access team related news and activities.

In August 2016, our team was honored twice at the Annual Florida CERT Association Conference. Coral Springs Parkland CERT was chosen as the Team of the Year, and Steve Mitchell was chosen CERT Member of the Year. Coral Springs Parkland CERT has been one of the preeminent teams in South Florida for over 13 years. Its success can be attributed to its strong leadership team, dedicated membership, and the unwavering support of the Coral Springs/Parkland Fire Department. The team was built by, and is run completely by the volunteers. Steve has made a number of contributions to the team over the years, and this award is a reflection of all of his efforts.

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In 2016, the team implemented a state-of-the-art web site used to educate the public, promote the team, promote upcoming events and training, and is a portal for team members to access team related news and activities. For more information, and instructions on how to join CERT, visit www.coralspringscert.org For information on the CERT Safety Fest, visit www.floridasafetyfest.org

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COMMUNITY PARAMEDIC The Coral Springs - Parkland Fire Department Community Paramedic Program (CP) is one of the most innovative and forward thinking ideas in healthcare, it meets the vision of The Affordable Care Act’s Triple Aim Initiative, which calls for all healthcare providers to put in place models designed to improve the health of the population, at lower costs and with patient satisfaction as a strong performance measure.

The Coral Springs - Parkland Fire Department has placed one experienced paramedic in an 8 hour a day, five days per week schedule. The CSFD Community Paramedic has been tasked with conducting house visits to patients who traditionally have used the 911 system as their primary source of healthcare or for issues that are not necessarily medical emergencies. “The goal is to help our citizens make better use of available emergency services and find ways to add value to their lives by helping them stay healthy.” Many patients simply are not aware that there are resources available to them other than an already taxed 911 system.

Our Community Paramedic, Susan Toolan, an 18 year veteran with the department, has been working with a select number of patients from four main groups: Patients who are frequent users of EMS: These are users of the 911 system who call a high number of times each year. Some of them up to 34 times in one year. In some cases, these patients may need to be transported to the nearest emergency room, while in others their immediate needs are completely not medically related. Often times, we find members of our community who need their prescription medication refilled, or who may not have a way to get to their primary care physician's follow up appointment, or who simply don't have a way to get to the supermarket to buy food. These patients traditionally are transported to the hospital, only to be sent back to their homes to call 911 again after a short period of time.

Special medical needs patients: Some members of our community have unique medical needs that require creative handling. Some patients may need transport to a specialized hospital several miles away where they can be given specialized care not available at the local emergency room. In some of these cases, arrangements may need to be done in our computer aid dispatch system to help crews access pre-arranged medical direction. Other patients included in this list are LVAD, ventilator dependent, morphine pump users, etc.

Frequent fall patients: Our fire department responds to more than 800 calls each year involving falls.

Often these patients are transported to an emergency room, where they receive treatment for their injuries, but don’t receive any education in fall prevention. By adopting programs such as The National Council On Aging, Matter of Balance, and by incorporating our Community Risk Reduction program and Public Education Officer, which focuses on community education, and fall prevention, members of our community who are at risk of falling can learn ways to reduce unnecessary trips to the emergency room for falls that can be prevented.

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The last group is the post-hospital discharge patients. The department conducts follow up visits to patients who have been discharged from the hospital after having been admitted for conditions such as congestive heart failure, pneumonia, heart attacks and asthma. The community paramedic schedules visits to these patients’ homes to verify that they understand their post-discharge instructions, have obtained their prescription medications, have a way to get to their follow up appointments, and are able to remain at home while improving their overall health. Patients who sign up are enrolled in the program and their care is coordinated by the Community Paramedic, the patient’s primary care physician and the fire department’s medical director.

Since its inception in May of 2015, the Community Paramedic Program has provided all types of assistance to hundreds of patients in our community. Services range from providing hospital beds, wheelchairs, hygiene supplies, medication reconciliation, home safety assessments, transportation and meal assistance to connecting patients with their needed resources.

A home safety assessment is a review of the patient’s physical living conditions: utilities, food, home integrity, trip hazards, etc. to make sure that they are not at risk of potential injury or illness due to any of these factors.

A medication reconciliation is a thorough review of the patient’s medications to confirm that they are part of their current plan of care, and that know how to take them. During this process, expired and redundant medications are discarded, unfilled prescriptions are filled, and medications that may interact with others are flagged to have them reviewed by the patient’s physician.

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The three following graphs show some data sets related to The CSFD Community Paramedic Program.

The first graph shows the types of interventions that the community paramedic program provides to patients, and the number of times that they have been provided during the year. Home safety assessments and medication reconciliation are the most common.

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The second graph shows the different sources from which patients are referred to the community paramedic program. Our own crews are the number one source since they see patients on 911 calls and identify those who may need assistance from our program.

The third graph shows the type of agencies that provide services to our patients throughout the year, under community paramedic. Hospice is the number one type of service. This does not necessarily mean

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end of life care in all cases. Most patients who receive hospice services do so in the form of support, rehabilitation and other type of palliative services.

In May 2016, Susan was awarded the 2016 Mike Murphy Innovator of the Year by the Fire Chiefs Association of Broward County. This award is given to someone who has demonstrated outstanding leadership in the EMS field or has accomplished projects that improve or expanded the quality of EMS practice or influence in the community. We are very proud of this program, and of Susan. If you, or someone you know, would benefit from our Community Paramedic services, you can reach Susan at 954-346-HELP (4357).

Follow our Facebook page at www.facebook.com/csfdcp

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MOBILE INTEGRATED HEALTHCARE The Coral Springs - Parkland Fire Department Mobile Integrated Healthcare (MIH) is an emerging delivery model that provides patients access to mid-level medical services using fire based emergency medical service (EMS) providers and mid-level local hospital providers (Advanced Registered Nurse Practitioner ARNP.) The concept of a “fast-track” emergency room, or walk-in clinic on wheels helps providers care for patients at home or in other non-urgent settings outside of a hospital, under the supervision of a medical director. The program expands the reach of primary care and public health services by using EMS and hospital personnel working together to perform patient assessments and mid-level procedures that are already in their skill set. This partnership allows for more accessible, efficient and affordable care for patients at the pre-hospital level with acute medical needs, decreases the overall cost of healthcare, reduces the patient burden on local emergency departments, and increases patient satisfaction. These objectives are all in-line with the Institute for Healthcare Improvement’s Triple Aim Initiative, consistent with the Patient Accountability and Affordable Care Act. Every firefighter/paramedic with the Coral Springs fire Department has been trained on the operational aspect of the MIH program, and a number of personnel has signed up to participate in this unit alongside the nurse practitioner. The MIH program is currently undergoing the last series of training and implementation steps and is set to start providing services on November 7th, 2016 in a “soft” mode of operation. This trial period will help us make any needed adjustments to the day by day operation of the program. The actual date when the program will be in full operation is January 2nd, 2017.

The MIH truck has been set up with equipment, supplies, and everything needed to provide mid-level medical services to callers. Cleveland Clinic has created a platform on their patient information system which will allow for efficient patient data collection. This will facilitate the registration, patient tracking and billing process.

Citizens and visitors of Coral Springs and Parkland will be able to access the Mobile Integrated Healthcare Unit by calling the number 954-346-HELP. The call will be screened and then routed to a call taker who will gather demographic, insurance and patient information, start the registration process, and assign an appointment time for services. At the time of the appointment, the MIH unit will visit the patient at their home, place of business or any place in Coral Springs or Parkland. The patient will be seen by a team of one nurse practitioner and one paramedic who will assess the patient’s medical condition, initiate treatment, remediate any immediate mid-level medical matter, prescribe medication

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as needed, and refer the patient to the next appropriate level of care by a specialist or the patient primary care physician or clinic for a follow up visit if needed.

Services provided by the MIH program will be covered by insurance and the patient may be responsible for a copay equal to that of a primary care physician visit. The MIH unit will be available to provide services Monday through Friday, from 8 A.M. to 5 P.M. This schedule will be adjusted as needed according to demand for services.

The MIH unit will be able to see patients of all ages.

Services that will be provided Include:                

Physicals and wellness exams Urgent care services such as: Respiratory infections Ear Infections Throat Infections Urinary Tract Infections Asthma Treatments Migraines Minor lacerations and Burns Minor Soft Tissue Trauma (Sprains/Strains) Minor Skin Conditions Minor Eye Conditions Minor Pelvic Complaints Animal Bites Vaccinations Community Public Education

For information on the Coral Springs – Parkland Fire Department’s Mobile Integrated Healthcare Unit, please call 954-346-HELP (4357)

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2801 CORAL SPRINGS DRIVE CORAL SPRINGS, FLORIDA 33065 CORALSPRINGS.ORG/FIRE 954-344-5934

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