2017 Convoy of Hope Annual Report

ANNUAL

2017

REPORT

C

onvoy of Hope is a faith-based nonprofit organization bringing nutritious food, clean drinking water, knowledge, tools and supplies to those who are hungry, impoverished and suffering throughout the world.

Last year, hurricanes, wildfires and earthquakes wreaked havoc in the United States, the Caribbean and Mexico. We were able to help disaster survivors make it through some of the worst days of their lives because of your partnership.

We don’t take lightly you or your faith in us to get the job done. The reason? We count it an honor and privilege to represent you.

Without you, we cannot do what we do.

You’re the reason we had another recordbreaking year in 2017, and you’re the reason 2018 is already shaping up to be another monumental year of serving people in need.

Thank you for being hope to those who need it most.

SPECIAL EDITION

ANNUAL REPORT 4

YOU ARE Thanks to our faithful supporters, millions of people throughout the world were served in 2017.

8 THE FRONT LINES OF POVERTY 10 14 16 18 20 22 24 26 28 30

PARTNERS VOLUNTEERS CHILDREN’S FEEDING WOMEN’S EMPOWERMENT AGRICULTURE DISASTER SERVICES — INTERNATIONAL DISASTER SERVICES — DOMESTIC RURAL COMMUNITY EVENTS FINANCIALS

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2017 HIGHLIGHTS

YOU ARE

4

2017 HIGHLIGHTS

1.1M

DISASTER SURVIVORS SERVED

51.1M

POUNDS OF SUPPLIES DISTRIBUTED

121.2M

$

WORTH OF PRODUCT DISTRIBUTED

12.8M

PEOPLE SERVED

5

2017 HIGHLIGHTS

YOU ARE

6

2017 HIGHLIGHTS

879

FIELD TEAM MEMBERS

42.3M

MEALS SERVED

414K

MILES DRIVEN BY CONVOY OF HOPE TRUCKS

7

FROM THE PRESIDENT

THE FRONT LINES OF POVERTY Hal Donaldson

President & Chief Executive Officer @haldonaldson on Twitter

A message from Hal Donaldson

Twenty-four years ago, Convoy of Hope was founded on a vision to bring tangible hope to people in need across the United States and around the world. Since then, generous churches, corporations and civic organizations have linked arms with us to administer aid on the front lines of poverty and suffering. Each year, more hope is delivered to more places and more people.

In 1969, my parents were hit head-on by a drunk driver, killing my father and leaving my mother severely injured. The tragedy pushed our family into poverty. Fortunately, friends like you showed us kindness and helped us escape poverty and hopelessness. Today, Convoy of Hope and our partners are doing that for many others.

But, it all began with kindness.

In 2017, we responded to an unprecedented number of major disasters — from Hurricanes Harvey, Irma and Maria to the hunger crisis in Africa and a major earthquake in Mexico. We also responded to the wildfires in California and numerous communities devastated by tornadoes, severe storms, floods and water crises.

Convoy of Hope reached a major milestone last year that began in 1994. Together, we have now delivered help and hope to more than 100 million people around the world.

With your help, we also continued to fight global hunger and malnutrition through our Children’s Feeding, Women’s Empowerment and Agriculture Initiatives. Through dozens of U.S. outreaches and training sessions in urban and rural communities, families are finding hope and escaping poverty.

Thank you for being a part of this army of compassion.

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LEADERSHIP

Executive Leadership Team Hal Donaldson

Kirk Noonan

President & Chief Executive Officer

Chief Innovation Officer

Keith Boucher

Kary Kingsland

Senior Vice President & Chief Operations Officer

Kregg Hood

Senior Vice President & Chief Business Officer

Senior Vice President — U.S. Program and Disaster Services

Dan Clark Vice President — Partner Development

Kimarie Page Vice President — Development Resources

Tammy Raby Vice President — Human Resources

Michael Redmon Vice President — Community Events

Randy Rich

Heath Adamson

Terry Hoggard

Chief of Staff

Vice President — International Program

Vice President — Administration

Roger Flessing

Erick Meier

Rick Waggoner

Vice President — Supply Chain

Vice President — Development

Dr. Tom Carter

Klayton Ko

Barry Corey, Ph.D.

Kay Logsdon

David Cribbs

Hugh “Ossie” Mills

Brad Trask

Dominick Garcia

Dishan Wickramaratne

Scott Howard

Nick Garza

Chief Communications Officer

Board of Directors EXECUTIVE BOARD MEMBERS

Brad Rosenberg Chairman

Court Durkalski Vice Chairman

Secretary

Treasurer

Aaron Cole At Large

Randy Hurst Cheryl Jamison

Kirk Yamaguchi — Kevin Jonas

Honorary Chairman

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PARTNERS

YOU ARE FOR THE WORLD

10

Each year, we are astounded and humbled by the generosity of our partners. Thank you for supplying hope to the world.

116.8M

$

GIFTS-IN-KIND PROCURED

PARTNERS

11

PARTNERS

YOU ARE [Filipino for Hope]

FOR THOSE IN NEED

In 2017, we celebrated our partnership with TOMS and sat down with Founder, Blake Mycoskie, to celebrate more than 2.2 million pairs of shoes given to kids throughout the world.

"The role Convoy plays is one of the most critical to the TOMS formula," says Mycoskie. "Without amazing giving partners who have that local credibility and the relationships with the children, our model doesn't really work."

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YouTube Stars and Convoy of Hope friends, Benji and Judy Travis, rallied thousands of fans to raise more than $500,000 for children throughout the world. This was the third year the couple hosted their 24-hour live broadcast where they dance for donations. Since 2015, Benji and Judy have raised more than $1.3 million for children in Convoy of Hope’s programs.

PARTNERS

ONLINE GIVING — $1,405,415 PLEDGE DRIVE PARTNERSHIP — $418,508 K-LOVE and AIR1 took the message of Convoy of Hope’s work to help families reeling from the 2017 hurricane season on-air. The results were stunning and positioned Convoy of Hope to reach even more survivors in need.

NIGHT OF HOPE CONCERT IN TEXAS — $575,025 NATALIE GRANT FB LIVE CONCERT — $230,000 TOTAL — $2,628,948

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VOLUNTEERS

YOU ARE [Nepali for Hope]

FOR THE WORLD

55,447

VOLUNTEERS EMPOWERED

14

1.4M

VOLUNTEER HOURS

VOLUNTEERS

JUDY DENNEY Office Volunteer

J

udy Denney has volunteered at Convoy for two and a half years — wherever she is needed most. From folding T-shirts to sorting mail and entering data … Judy does it all with a sweet spirit and servant’s heart.

What do you enjoy about volunteering with us?

I draw strength from the people here. I look forward to being here because Convoy is my family.

Everywhere I go, I talk about Convoy!

It’s said that the person working the front desk often gives people the first impression of Convoy.

What first impression do you hope to give others?

That there’s hope here, and it’s a friendly place.

Anything else you’d like to add?

Convoy is dear to my heart. I look forward to coming and being with all these good people. I’m thankful for Convoy and everyone here. They love you … and I’m “grandma” to a bunch of you “kids!”

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CHILDREN’S FEEDING

YOU ARE FOR CHILDREN

M

ehar — a 14-year-old Syrian refugee now living in Lebanon — used to have to beg for food from neighbors … but that’s not so anymore.

Today, she smiles brightly and enjoys lunch with friends at school. Though she fled Syria, her war-torn country, and knows what it’s like to go without food, Mehar now dreams of becoming a teacher.

The transformation can be traced directly back to the day she was enrolled in our Children’s Feeding Initiative.

"From the darkest moments of my life,” she recounts, “I am able to live again.”

177,677

CHILDREN ENROLLED 94.6% receiving at least five meals per week during the school year

16

991

CHILDREN’S FEEDING PROGRAM CENTERS

CHILDREN’S FEEDING

CHILDREN’S FEEDING PROGRAM COUNTRIES: • El Salvador • Nicaragua • Honduras • Haiti • Tanzania

24,090

CHILDREN RECEIVING DEWORMING MEDICINE 171% increase over 2016

• Kenya • Ethiopia • South Africa • Lebanon • Nepal • the Philippines 17

WOMEN’S EMPOWERMENT

YOU ARE FOR WOMEN

T

ravel to Tanzania and you might meet Matilda, who dutifully opens her shop every morning expecting another successful day of business. Such optimism hasn’t always been so.

There was a day when her donut business was floundering.

"The profit was very small, so sometimes we had to sleep hungry," she says of herself and her son, Junior. "When Junior saw me worrying, he would say, 'Don't worry, Mama. We'll just drink tea and eat donuts tonight. Tomorrow you'll sell

2,788

more, and then we can eat."

His words were a wish and a prayer, but nothing changed for the better until Matilda enrolled in Convoy's Women's Empowerment program — and, with hard work and determination, Matilda learned how to successfully run a business and take care of her family.

"After being empowered by Convoy of Hope, I had more available money,” she says. “Now, whatever Junior's needs are, I can take care of them.”

WOMEN’S EMPOWERMENT PARTICIPANTS

18

[Swahili for Hope]

655

WOMEN RECEIVED STARTUP CAPITAL

WOMEN’S EMPOWERMENT

WOMEN’S EMPOWERMENT PROGRAM COUNTRIES: • El Salvador

10,171

TOTAL PARTICIPANTS TO-DATE (SINCE 2011)

• Nicaragua • Honduras • Tanzania • Kenya • Ethiopia • the Philippines 19

AGRICULTURE

YOU ARE [Haitian Creole for Hope]

FOR FARMERS

D

elicame’s family has farmed in Haiti for generations.

The farm, seeds, know-how and equipment have been passed down from one generation to the next.

But, with each passing generation, farming has become more difficult.

“I used to only be able to send some of my kids to school,” says Delicame, noting that deforestation and other factors have stifled many farmers.

Certain there was a better way to farm, she joined Convoy’s Agriculture program and has since learned better techniques that help her grow more food and earn additional income so she can feed her children and send them to school.

3,826

AGRICULTURE PROGRAM PARTICIPANTS

20

478

GARDENS PLANTED

AGRICULTURE

AGRICULTURE PROGRAM COUNTRIES: • El Salvador

16,629

TOTAL PARTICIPANTS TO-DATE (SINCE 2011)

• Nicaragua • Honduras • Haiti • Tanzania • Ethiopia • Nepal

21

DISASTER SERVICES — INTERNATIONAL

12

YOU ARE FOR SURVIVORS C

INTERNATIONAL RESPONSES

[Spanish for Hope]

onvoy of Hope's disaster relief work in Puerto Rico was featured on ABC's "Shark Tank" with our long-standing partner, LuminAID. After Hurricane Maria hit, Convoy of Hope teams were fast at work distributing LuminAID's solar lanterns to families without electricity.

101,027

FAMILIES SERVED

454,543

INDIVIDUALS SERVED

9,894,179 MEALS SERVED

23,098 HYGIENE KITS DISTRIBUTED

3,000

WATER FILTRATION SYTSEMS DISTRIBUTED

4,952

LUMINAID SOLAR LANTERNS DISTRIBUTED 22

DISASTER SERVICES — INTERNATIONAL

WHERE WE’VE RESPONDED: • Antigua • British Virgin Islands • Cuba • Dominican Republic • Kenya • Mexico • Nicaragua • Peru • the Philippines • Puerto Rico • Somalia • Sri Lanka • Turks and Caicos • Uganda • Vanuatu 23

DISASTER SERVICES — DOMESTIC

20

YOU ARE

DOMESTIC RESPONSES

FOR SURVIVORS

H

urricane Harvey made landfall on August 25, 2017.

The storm, boasting 130 mph winds and torrential rain, quickly destroyed businesses, homes and other structures. Harvey produced record-breaking flooding in the Houston area, forcing many citizens to flee their homes.

Days later, Hurricane Irma swept across the Caribbean before slamming Florida. The catastrophic winds —

reaching 185 mph in some places — and rain caused widespread damage.

In the following weeks, we also responded to wildfires in Montana and California.

In each instance, Convoy of Hope immediately began providing muchneeded emergency supplies such as food, water, tarps, lanterns and hygiene items to those in need.

422

TRACTOR-TRAILER LOADS OF RELIEF DISTRIBUTED

658,443

INDIVIDUALS SERVED

13,592,201 POUNDS OF RELIEF DISTRIBUTED

6,946 VOLUNTEERS EMPOWERED

39,195

VOLUNTEER HOURS SERVED

24

DISASTER SERVICES — DOMESTIC

WHERE WE’VE RESPONDED: • Alabama • Arkansas • California • Florida • Georgia • Illinois • Kansas • Lousianna • Michigan • Mississippi • Missouri • Montana • Oklahoma • Texas • Wisconsin

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RURAL

YOU ARE FOR RURAL AMERICA W

hen our Rural Compassion team walked into a preschool in a rural Missouri town with boxes of Plum Organics product, the kids’ faces lit up with excitement. The principal put it this way, “The kids are happy for a sweet treat, but their parents and teachers are happy to see them get a snack that not only tastes good — it is good for them.”

Many families in rural America struggle to meet basic needs due to high poverty rates and lack of resources. Our Rural Compassion team strives for not only happy and healthy kids, but happy and healthy communities.

90,769

PAIRS OF SHOES DISTRIBUTED

26

1,201

CHURCH AND COMMUNITY PARTNERS

RURAL

IN 2017, RURAL COMPASSION SERVED 737 TOWNS IN 38 STATES.

3,894

BACKPACKS DISTRIBUTED

5,620 VOLUNTEERS EMPOWERED

11,020

VOLUNTEERS HOURS SERVED

27

COMMUNITY EVENTS

YOU ARE FOR AMERICA’S WORKING POOR

J

ust days before our Los Angeles Community Event, many residents in Watts speculated on whether or not the event would actually happen. It had been years since Ted Watkins Memorial Park — where our community event took place — had played host to anything that could

build community due to gang activity and safety concerns. So, when our trucks rolled in and residents saw that nothing would stop Convoy of Hope from investing in local families, more than 8,000 Guests of Honor made their way to the park.

"You showed us how to build within our community,” says Coach Ward, a Watts resident who attended the event.

Each Guest of Honor had access to

83,594

GUESTS OF HONOR SERVED

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free groceries, shoes, haircuts, health services, a kids’ carnival and more.

22,653 VOLUNTEERS EMPOWERED

COMMUNITY EVENTS

AREAS OF SERVICE: • Groceries • Hot Lunch • Haircuts • Family Photos • Job & Career Services • Health Services • Children’s Shoes • Kids’ Zone • Organic Food for the Kids • Nutrition Education

33,584

PAIRS OF CHILDREN’S SHOES DISTRIBUTED

110,539 GROCERY BAGS DISTRIBUTED

• Community Services • Veterans Services • Breast Health Services • Gardens in a Bag • Connections 29

FINANCIALS

YOU ARE FOR THE CAUSE

4 STAR RATING FROM CHARITY NAVIGATOR SINCE 2002

Charity Navigator, America’s largest and mostutilized independent evaluator of charities, has awarded Convoy of Hope the prestigious 4 star rating since 2002.

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FINANCIALS

TOTAL REVENUE (in millions) CASH AND GIFTS-IN-KIND

200 180

174.4

160 140

130.9 114.2

120

139.4

113.5

100 Total Revenue Trend

REVENUE SOURCES (in millions) Private Cash Contributions

0 2013

2014

2015

2016

2017*

2013

2014

2015

2016

2017*

24.3

23.2

23.1

30.5

55.5

—

0.2

0.5

0.5

0.5

88.1

89.2

105.5

107.5

116.5

Public Contributions Gifts-in-Kind

1.8

0.9

1.8

0.9

1.9

114.2

113.5

130.9

139.4

174.4

Other Income TOTAL REVENUE

2017 REVENUE (%)

2017 EXPENSES (%) Gifts-In-Kind (67%) Cash Contributions (32%) Other Income (1%)

Program Services (90%) Fundraising (6%) Support Services (4%)

*Unaudited

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MAIL 330 S. Patterson Ave. Springfield, MO 65802-2213 (417) 823-8998 (417) 823-8244 (FAX)

D ON AT I ON S P.O. Box 219368 Kansas City, MO 64121-9368 convoyofhope.org/donate