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National Continence Helpline
WHAT TO EXPECT WHEN YOU CALL THE HELPLINE
Your call will be answered by one of our Nurse Continence Specialists who will listen to your story without judgement and offer confidential advice.
WHAT CAN I ASK?
No question is too big or too small. The Nurse Continence Specialist is able to give you advice on how to improve and manage the continence problem, give details of local clinics, funding and product advice, including where to get product samples. The nurse can explain what to talk to your GP about and tests that may be needed. They can help you describe the problems you are having using medical terminology, which can be useful when explaining your symptoms to other health professionals.
Topics people call the helpline about include, but are not limited to:
Prevention and management of incontinence (bladder and bowel dysfunction)
Women's health bladder or bowel issues from pregnancy, childbirth, pelvic floor, prolapse and menopause
Men's health – prostate, after dribble
Children's health –toilet training, bedwetting, day wetting, soiling
Bladder or bowel issues from medical conditions such as diabetes, dementia and Parkinson's Disease
Funding schemes including CAPS and NDIS5. Bladder or bowel issues from medical conditions such as diabetes, dementia and Parkinson's Disease
Continence product advice
Who can call?
Anyone! You can call the helpline if you are experiencing incontinence, are caring for someone living with incontinence, or you are a health professional calling for advice about a patient. Health professionals can also call and arrange for the helpline staff to contact one of their patients.
FAQs
How can I toilet train my 3yo?
Which product would you recommend for leakage?
How can I manage my continence?
Where can I refer my patient for bowel health?
For free advice call the National Continence Helpline on 1800 33 00 66 (8am-8pm AEST) to speak to a nurse continence specialist.
If you have a story to share about your experience calling the helpline for advice on your bladder or bowel health, get in touch. Readers value reading other people's lived experience. As a thank you, the Continence Foundation offers a $150 giftcard for sharing your bladder and bowel health journey. Please email media@continence.org.au if you would like to get involved.
