Asia Traveller's Guide 2010-11

GO Your travel guide to Contiki & Asia Incl. Laos, Vietnam, Cambodia & Thailand Inside you’ll find information about your tour & the places you’ll visit.

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Personal details About me: Name: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Home address: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ................................................ ................................................ email: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Mobile phone: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Home phone: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Blood group: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Allergies: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Driver’s licence (Home): . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Driver’s licence (International): . . . . . . . . . . . . . . . . . . . . . . . .

PIN: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Emergency contact: Name: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Relationship: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Phone: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Passport details: Number: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Expiry date: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Date passport issued: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Where passport issued: . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Travel insurance: Company name: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Policy number: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Welcome to Contiki Thank you for choosing to travel with us!

We’re looking forward to helping you see & discover Asia, from the amazing beaches of Nha Trang to the temples in Bangkok.

Before you start your tour, take some time to read through this Travellers Guide – there’s lots of helpful information about Asia & your holiday. It’s full of ideas like what to pack, how much money you’ll need, what to do in the city where your tour starts & much more.

We’ve been travelling the world for almost 50 years - we know it inside & out. From included sightseeing to places to eat & things to do in your free time, we know what you’re after & we’re looking forward to taking you there.

On behalf of all the team at Contiki Asia – have a great holiday!

Nicole Moy Contiki Asia

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Contents Before you go

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• What to pack • Baggage allowance • Checklist • Map of Asia • Check in online • Clothing • Toiletries & medication • Electricity & voltage • Flying hints • Travel documents • Insurance • Passports & Visas • Vaccinations • Money matters • Access to money • Budgeting • International country codes • Photography

General information • • • • •

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Your Contiki crew • Accommodation • Meals Making a difference & responsible travel • Transport Internal flights • Smoking • Health & hygiene Local customs • Local payments • Tipping • Shopping Laundry facilities • Asian Embassies & Consulates

Where your tour starts Tour briefings Vietnam information Thailand information Cambodia information Laos information

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My notes

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Worldwide offices

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Before you go What to pack Below is a guide about how much luggage to bring on tour & some ideas for what to pack for the time of year you’re travelling.

The golden rule of travellers is: “Decide how many clothes you want to take – halve the amount & that’s how much you’ll need!”

Baggage allowance Baggage is restricted to one reasonable sized suitcase.

Please ensure your suitcase is no larger than 73cm x 50cm x 25cm (29” x 20” x 10”) non-expanding & maximum weight of 20kgs (44lbs). You can should also bring one small bag, but no metal frame backpacks or vanity cases please as they are difficult to pack.

On some tours it will be necessary to use an overnight bag where it’s not possible to unload your suitcase, such as overnight rail journeys, overnight junk boat or overnight stays at guesthouses. We recommend that your hand luggage or daypack is suitable as an overnight bag as well.

Due to the large number of included flights on Contiki’s Asia tours, luggage also needs to meet the weight & security restrictions imposed by airlines. Contiki is not responsible for any costs incurred by overweight luggage.

Checklist The checklist below gives you an idea of some other things you may need to organise & pack before you depart: ❏ ❏ ❏ ❏ ❏ ❏ ❏

Travel Insurance Visas (if applicable) Contiki tour vouchers Camera Insect repellent Two spare passport-sized photos Passport

❏ ❏ ❏ ❏ ❏

Travellers Cheques/money Contiki hotel vouchers Vaccinations Suntan lotion Adaptor (for electrical appliances)

NB: Don’t pack your passport or money in your suitcase!

Remember to bring photocopies of your passport & visa/s (if applicable), plus some extra passport-sized photos if you’re applying for on-arrival visas.

While we will do all we can to assist you, it is not Contiki’s responsibility to retrieve items that you leave behind in hotels etc. while on tour.

Map of Asia

Burma

Lua Prab

Pakbeng

LAOS Chiang Rai

Vang Vie

Vientiane Chiang Mai

THAILAND

Bangkok

Gulf of Thailand

Malaysia

MALAYS

Sapa

VIETNAM Hanoi Halong Bay

ng bang Gulf of Tonkin

eng

e

SIA

Hue

Hoi An

Siem Reap

Nha Trang

CAMBODIA Phnom Penh

Mekong Delta

Ho Chi Minh City

South China Sea

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Before you go Check-in online Give us your details & tell us what you’re interested in before you start your tour. It’ll save you time, so you can get on with having fun as soon as you arrive. Visit contiki.com/checkin for details.

Clothing The checklist below gives you an idea of the clothing that you will require on your Asia tour.

Slip-on shoes or sandals are useful for visits to pagodas or guest houses, as you’ll save time taking your shoes on & off.

When visiting pagodas or temples, shorts & tank-tops are unacceptable. Your knees & shoulders must also be covered.

If your trip includes stops at beaches & mountainous areas, you will need clothes for all temperatures. Ideas of what to pack include a swimsuit, sunglasses, a hat, t-shirts, shorts that are not too revealing, long trousers, some light-weight, long-sleeved tops & a light jacket that is wind & rain-resistant.

If you plan to visit the mountainous areas of Laos or Vietnam in the winter, you’ll need a warm coat. Destinations at higher altitudes can get chilly; so you’re advised to choose clothes that you can layer. If you’ve chosen the Sapa Trekking tour, you will need sturdy footwear plus lots of socks.

The larger cities like Phnom Penh, Ho Chi Minh City & Bangkok offer some upscale bars & restaurants, so be sure to pack some clothes & shoes for an evening out. However, it is recommended that you leave any expensive personal items at home to avoid attracting too much attention.

Toiletries & medication Although imported beauty products are readily available in larger cities, it’s advisable to pack staples like sunscreen, contact lens solution & mosquito repellent, as well as prescription medication. Many medicines are available in Indochina without prescriptions, but they may be out-of-date or of poor quality. Larger cities have department stores which are good places to stock up on Western toiletries & medicines.

Electricity & voltage Vietnam: Most of the electrical current in Vietnam is 220V, 50Hz. Round two-plug pins are more common although some places use flat pins or 3-pronged pins. Cheap adaptors are sold in local markets.

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Before you go Electricity & voltage cont’d: Thailand: Thailand has 220V, 50Hz electricity. Wall outlets are usually the round, 2-pin type, although some fit 2 flat blades.

Cambodia: Electricity in Phnom Penh & most of Cambodia is 220V, 50Hz. Electric power sockets generally fit 2 round pins.

3-pin plug adaptors are sold in markets in Phnom Penh.

Laos: Laos has 220V, 50Hz electricity. As both 2-prong & flat pins are in use you would be wise to bring adaptors.

Note: Protect sensitive electronic equipment like laptops from power fluctuations by using a surge-protector.

Flying hints • Ensure you carry all your travel documentation, your camera & any items to keep you occupied on your flight in your hand luggage.

• Most airports have restrictions on the amount of liquids that can be in your hand luggage. Check this before you pack.

• Take advantage of Duty-Free shopping but check the current Duty-Free limits that apply in the country of your destination.

• Don’t carry articles packed by others & never accept articles to carry from people not known to you.

• Adjust immediately into local time on arrival by staying awake until evening before sleeping. This will help you recover from jet-lag.

In each of these countries, penalties for drug offences are severe & include the death penalty. The possession of even small quantities of “soft drugs” for recreational purposes can result in lengthy jail sentences & deportation.

Travel documents You should bring a money-belt to safely carry your travel documents & cash & ensure that your luggage has a lock.

Bring photocopies of your passport & visa, plus some extra passport-sized photos if you’re applying for on-arrival visas.

When flying into or within Vietnam, Thailand, Cambodia & Laos you will probably be given baggage claim tags (they will be stuck to the back of your ticket). Keep these, as you may need to show them when leaving the airport.

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Before you go Insurance You must take out comprehensive insurance cover for cancellation, medical expenses, personal accident, personal baggage, money & public liability before you travel. You may not be accepted on a Contiki holiday unless you have arranged satisfactory insurance. You also agree to indemnify us against all third-party claims, actions, damages & remedies against us arising from your participation in the holiday.

For insurance details, please speak to your Travel Agent or Contiki reservations agent at the time of making your booking.

Passports & Visas (please read carefully) All passengers travelling to these countries require a valid passport, valid for 6 months beyond the conclusion of their trip & with appropriate visas. Depending on your nationality, you may require visas to enter certain countries included in your tour. You are responsible for obtaining all necessary visas, as well as to comply with entry, health or other requirements of the countries visited.

Check with your travel agent or online to determine whether you require visas & ensure you obtain them prior to departure if necessary.

The Operators &/or their employees & agents are not responsible for passport, visa, entry, health or other requirements of the countries visited or any loss sustained by you for failing to comply with laws, regulations, orders &/or requirements of the countries visited.

Important: 1. Visas can take up to six weeks to obtain & a fee is normally charged.

2. Failure to obtain all necessary visas could cause you to miss part of your tour & may result in you incurring considerable expense & inconvenience.

3. It is better to apply for all visas through your travel agent or through the consulate before you leave home. It is very important that the entry & exit dates on the visa are correct.

Your travel agent will contact Contiki for full details.

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Before you go Vaccinations At the time of print, (April 2010), the following immunizations were recommended for travellers in Southeast Asia: • Diphtheria & tetanus • Hepatitis A • Typhoid • Meningococcal Meningitis • Rabies • Japanese B Encephalitis Don’t forget to bring with you any medication that you may require en route such as antihistamines, antibiotics, etc.

Please note that while malaria is still rare, dengue fever is another disease carried by mosquitoes which is on the increase & commonly contracted by travellers. Although cases usually do not require hospitalization, catching dengue would still ruin your trip. There is no immunization available for the virus – just make sure you always sleep beneath a mosquito net in open-style rooms & always apply mosquito repellent, especially near water, as dengue mosquitoes bite during the day.

Money matters Currency The two main currencies you’ll encounter in Asia are the United States Dollars (USD) plus a local currency such as Riel (Cambodia), Kip (Laos), Baht (Thailand) or Dong (Vietnam).

We recommend you carry cash as well as Travellers Cheques in small denominations in United States Dollars (USD) plus some local currency. Please note, Travellers Cheques are accepted in big cities but it is wise to bring adequate funds in cash if travelling in remote areas. You will need to allow enough money to cover optional lunches & dinners, souvenirs & shopping, drinks, explore more optional activities, entrance fees to some attractions & evening entertainment.

Access to money We highly recommend that you carry your currency in a number of different ways (cash, credit cards, travellers cheques) so that you have access to money at all times while you’re on tour. Please do not rely solely on a credit/debit card for cash as they are not accepted in all areas.

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Before you go Budgeting There are loads of great things to spend your money on while you’re in Asia – from a trip to an offshore island, to a special dinner or outfit that you just can’t resist… So how much money should you bring?

Remember your tour already includes plenty of things such as breakfast every day, many evening meals, lots of sightseeing, guided tours & activities & much more. So what else will you spend your money on? As a guide, the table below shows you the main items you’ll probably spend your money on while you’re on tour.

Item

Approximate cost

Frequency

Lunch

US$5 - US$10

Dinner Public transport / taxis (during free time)

US$15 - US$30

Every day (Note: Cruising tours include some lunches, so check your tour documents for details) On nights when there is no included or optional dinner

US$5

On free days in cities

Sightseeing / museum entrances

US$5

Optional activities Entertainment / drinks

US$7

Internet access

US$1 - US$5

Souvenirs

US$1- US$10

US$5 - US$15

On free days in cities Average amount per day if you do all activities As often as you want On free days in cities On free days in cities

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Before you go International country codes When calling home you will need to ensure you use the correct country code – below are a few for your reference.

Australia Great Britain New Zealand Japan Singapore Israel Mexico

61 44 64 81 65 972 52

Canada USA South Africa Indonesia Malaysia Brazil

1 1 27 6 60 55

Your Tour Manager can recommend the most convenient places to call home.

Photography Taking photos is a great way of remembering your trip to Asia.

Your Tour Manager will endeavour to allow as much time as possible for you to take photographs. However there may be occasions when it is not possible or practical to stop the coach.

If travelling with a digital camera you should try to carry memory cards with enough storage for at least five days at a time. You may have access to internet cafes in some larger places visited but doing it every couple of days will reduce the free time you have in cities.

If you are travelling with a film camera you should bring a supply of film with you as it is generally only sold at the larger tourist centres/cities & even then it may be out-of-date or sun-damaged. For peace of mind, skip the cut-price, backalley photo shops & get your precious pictures developed somewhere you trust.

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General information Your Contiki Crew Tour Manager: Contiki Tour Managers have been chosen for the qualities that enable them to make your trip to Asia a richer experience. Many of our Tour Managers have worked with us in other places around the globe. They’re all Englishspeaking expats who call Asia home. You’ll appreciate their knowledge of all the local hotspots like where you’re going, the best things to see & ideas for your free time. They also complete all the ‘behind the scenes’ work of pre-booking, border & customs procedures to make your tour hassle-free.

In some circumstances, it may be necessary for your Tour Manager to make decisions on behalf of the group as a whole. In such cases, we ask for your cooperation. His or her decisions & discretion should be observed because they are in your interest & that of the Crew & Contiki.

Local Guides: Contiki works closely with our ‘on-the-ground’ partner, award-winning Trails of Indochina, to buddy up with local English-speaking guides. These professional, Local Guides help you learn & discover even more with their in-depth knowledge of the places you’re visiting.

Drivers: With their experience, you are in good hands. The Driver is responsible for the coach & we ask you to remember that they have to keep it clean for everyone.

Please adhere to the suggestions made to you at the beginning of your tour regarding waster paper, eating & drinking while on board the coach.

The Driver, Tour Manager & Local Guide work as a team, so you may often see them together planning your days, to give you lots of variety & choice.

Accommodation We have chosen a wide range of accommodation in order for you to get a taste of what Asia has to offer. Our accommodation has been chosen for their particular character, charm, location & style.

Contiki Asia is almost entirely all hotel accommodation.

You’ll stay in centrally located 3 star hotels & resorts on a twin-share basis. They’re all very comfortable & have some great amenities, like WiFi if you’re carrying a laptop or iPhone, ensuite bathrooms & a TV. We have also included some real Asian experiences too. Like a Home Stay in the Mekong, a local guesthouse on an overnight Sapa trek, a traditional junk boat in Halong Bay & an authentic local guesthouse in Laos.

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General information Please note: All contracts for your accommodation are negotiated by Contiki many months in advance. There may be times when hotels will provide alternative accommodation to that advertised in the brochure. Such situations are beyond Contiki’s control & we will do our utmost to minimise any inconvenience.

Meals All breakfasts are included, plus some lunches & dinners too.

We don’t include every meal for a reason, to enable you to explore & try new foods from the places you visit in your freetime. The Tour Manager & Local Guides can also recommend some great places to eat & we offer some excellent authentic optional dinners too.

Making a difference & responsible travel Contiki Asia allows you to can give something back to the places you visit. Wherever possible Contiki is involved with organisations that support the community – so when you travel Contiki, you also begin helping some of the less fortunate in the countries we visit.

In Asia for example, we eat at some restaurants where youth have been taken off the streets & into a job, training them not only in hospitality but equipping them with life skills. You can eat their cuisine, made using only local ingredients & not only do you support these trainee chefs, you get a delicious local meal at a great price.

Transport In Asia, half the fun is not where you go, but how you get there. So we have mixed up the planes, overnight trains & our air conditioned coaches & mini vans with some funky & fun ways to get around.

Your coach We always use private, air-con coaches instead of local buses, meaning we can get you to more remote places, quickly & easily.

Your comfort is our top concern whilst you travel. We do make frequent stops every few hours where you will have the opportunity to buy a drink or snack, smoke (if you do) & use the toilets.

Internal flights To reduce travelling time between destinations we use internal flights with reliable Vietnam Airlines, giving you more time in the places that count.

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General information Transport cont’d: On land, you’ll take rides in tuk-tuks & on bicycles; plus when you hit the water there are long tail boats, dragon boats, bamboo rafts & traditional Junk boats. Travelling with Contiki in Asia is varied & we make the most of what’s on offer so you get a true taste of how the locals live.

Smoking Smoking is not permitted on the coach, but frequent stops are made when travelling.

Health & hygiene It’s important to look after your health whenever you are travelling, as you may have more late nights & early mornings than you do at home. Your Tour Manager will give you some hints on how to stay healthy while on tour & will also be able to provide you with obtaining medical assistance if you need it. Please remember the quality of medical services varies considerably from country to country in Asia & that medications available over the counter at home may only be obtainable on prescription in Asia.

Water in some areas is undrinkable, so please take care – your Tour Manager will advise you. Bottled water is cheap & easily found throughout the countries visited.

If you are on a regular course for medicine/contraception you must bring a supply sufficient for the whole time you are away from home. We also suggest you bring a small supply of antiseptic cream, Band Aids, aspirin, insect repellent, cough mixture & perhaps a supply of antibiotics. These items are your responsibility.

Local customs In some countries visited, revealing clothing is unacceptable off the beach. Shorts are generally fine as long as they aren’t too short.

In terms of behaviour, public displays of affection between men & women are considered shocking in some places. On the other hand, it’s perfectly normal for a pair of men or a pair of women to link arms or hold hands. Upon meeting someone new, people may simply nod to each other or may shake hands. Using both hands to shake someone’s hand is considered a gesture of respect.

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General information Local customs cont’d: The majority of men in Cambodia, Laos, Thailand & Vietnam smoke. While flights are non-smoking, few restaurants or bars offer non-smoking seating.

Meeting the people of the countries you visit will enhance your enjoyment & give you some great memories to take home. Generally, if the local people see you respecting their customs they are complimented & you are likely to be well received by them. Remember, as an adult you will be held liable for your actions according to the individual laws of each country.

Local payments As is the standard for touring in Asia, Contiki has local payments on each of their tours. Local payments are made on day 1 of the tour, directly to your Contiki Tour Manager in United States Dollars cash. These local payments cover local services such as guides, tipping, attractions & some transport.

Tipping Tipping is an accepted practice in all areas of the service industry & particularly in restaurants, bars, hotels & taxis.

While on tour your Tour Manager will explain how tipping works in each country that you visit.

Your Contiki Crew also work in the service industry & will be doing everything they can to ensure you have the holiday of a lifetime. At the end of the tour you will be provided with a discrete opportunity to tip your crew. If you feel that they have done an excellent job for the duration of the tour we would recommend a tip of US$3 per person per day.

However, this is not compulsory, it’s completely up to you.

Shopping All the countries visited are still developing & so their people can be very persistent when trying to make money, especially around tourists. People will try to overcharge you, but rather then becoming irritated, join the game & bargain! They are not all ruthless hagglers, so smiles & jokes are the best way to agree on a good price. It is also recommended to check prices of the same items in the neighbourhood before purchasing.

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General information Shopping cont’d: If you are being followed by street vendors & do not wish to make a purchase, often the best course of action is to say “no” firmly & politely & continue on your way. Do not hesitate or linger, as this will encourage the seller to try & engage you further.

Some shops may provide a mail service, but please be aware that it can take up to six months & sometimes longer for the goods to arrive home and on arrival, perhaps be liable to customs & excise duty. If you choose to ship items home, we highly recommend that you buy shipping insurance & check the policy details. As shops are not responsible for damages incurred en-route, it’s better to be safe than sorry.

Contiki Holidays cannot accept responsibility for any mis-represented or faulty goods. We cannot take responsibility for following up on merchandise that you choose to ship home.

Laundry facilities It’s a good idea to start the tour with a week’s worth of clean clothes so if it does take you a while to get the opportunity to do washing, you won’t get caught out. Laundry facilities are available at a cost in the larger centres & your Tour Manager will advise on the best places to go.

Asian Embassies & Consulates Cambodia Embassy: No. 16B, National Assembly Street Sangkat Tonle Bassac Khan Chamkamon Phnom Penh, Cambodia Tel: +855 23 213470 Fax: +855 23 213 413 Laos Embassy: KM4, Thadeua Road, Watnak Village, Sisattanak District, Vientiane, Lao PDR Tel: +856 21 353800 Fax: +856 21 353801 Thailand Embassy: 37 South Sathorn Road, Bangkok Tel: +66 2 3446300 Fax: +66 2 3446593 Vietnam Embassy: 8 Dao Tan Street, Ba Dinh District, Hanoi Tel: +84 8 3831 7755 – Fax: +84 8 3831 7711 Vietnam Consulate-General: 5th Floor, The Landmark Building, 5B Ton Duc Thang, District 1, Ho Chi Minh City Tel: +84 8 3829 6035 Fax: +84 8 3829 6031

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General information Asian Embassies & Consulates cont’d: Cambodia Embassy: 27-29 Street 75 Sangkat Srah Chak, Khan Daun Penh, Phnom Penh.

Tel: +855 23 427124 / 428153 Fax: +855 23 427125 Laos See UK Embassy in Thailand, Bangkok Thailand Embassy: 14 Wireless Road Lumpini, Pathumwan, Bangkok 10330 Tel: +66 2 305 8333 Fax:+66 2 255 9278 Thailand Honorary Consul: 198 Bumrungraj Road Muang Chiang, Mai 50000 Tel: +66 53 263 015 Fax: +66 53 263 016 Vietnam Embassy: Central Building 4th floor 31 Hai Ba Trung Hanoi Tel: +84 4 3936 0500 Fax: +84 4 3936 0561 Vietnam Consulate-General: 25 Le Duan Street District 1, Ho Chi Minh City, Tel: +84 (8) 38298433 or +84 (8) 38298433 Fax: +84 8 3822 1971 - Commercial/Information Fax: +84 8 3829 5257 - Visa/Consular Cambodia Embassy: #1, Street 96, Sangkat Wat Phnom, Khan Daun Penh, Phnom Penh Tel: +855 23 728 000 Fax: +855 23 728 600 Laos Embassy: Tel: +856 21 267 000 Fax: +856 21 267 190 Thailand Embassy: 95 Wireless Road, Bangkok.

Tel: +66-2-205-4000 or +66 2 205 4049 Thailand Consular-General: 387 Witchayanond Road, Chiang Mai 50300 Ph: +66 53 107 777 Fax: +66 53 252 633 Vietnam Embassy: Lang Ha Street, Ba Dinh District, Tel: Hanoi +84 4 3850 5000 Fax: +84 4 3850 5010 Vietnam Consulate General: 4 Le Duan Blvd., District 1, Ho Chi Minh City, Tel: +84 8 3821 6400 Fax +84 8 3821 6405

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General information Cambodia Accredited through New Zealand Embassies in Thailand Laos Accredited through New Zealand Embassies in Thailand Thailand Embassy: M Thai Tower, 14th Floor, All Seasons Place 87 Wireless Road, Lumpini, Bangkok 10330 Tel: +66 2 254 2530 Fax: +66 2 253 9045 or +66 2 253 0249 Vietnam Embassy: Level 5 63 Ly Thai To Street, Ha Noi Tel: 0084 4 3824 1481 Fax:+84 4 3824 1480 Consulate-General: Suite 909, Level 9, The Metropolitan Building, 235 Dong Khoi Street District 1, Ho Chi Minh City Tel: +84 8 3822 6907, Fax: +84 8 3822 6905 Cambodia /Laos See Australian Embassy Thailand Embassy: 15th Floor, Abdulrahim Place 990 Rama IV Road Bangrak, Bangkok 10500 Tel: +66 2 636 0540 Fax: +66 2 636 0566 Thailand Consulate: 151 Super Highway, Tambon Tahsala Amphur Muang, Chiang Mai 50000 Tel: +66 53 85 0147 or +66 53 24 2292, Fax: +66 53 85 0332 Vietnam Embassy: 31 Hung Vuong Hanoi Tel: +84 4 3734 5000, Fax: +84 4 3734 5049 Vietnam Consulate-General: 10th Floor, The Metropolitan 235 Dong Khoi, District 1, Ho Chi Minh City Tel: +84 8 3827 9899 Fax: +84 8 3827 9935 Cambodia/Laos Representative in Thailand Thailand Embassy: Floor 12 A, M-Thai Tower, All Seasons Place, No.87 Wireless Road, Prathumwan, Lumpini 10330 Bangkok Tel: +66 2 250 9012, +66 2 250 9013 or +66 2 250 9014 Fax: +66 2 685 3500

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General information Thailand Honorary Consulate: 32 Hueaykeaw Road, Tambon Changpuek 50300, Amphur Muang, Chiang Mai Tel: +66 53 711 800 Fax: +66 53 712 972 Vietnam Embassy: 3rd Floor, Central Building, 31 Hai Ba Trung Street Hanoi, Tel: +84 4 936 2000 or +84 4 936 2003 Fax: +84 4 936 1991 Cambodia Embassy: 76-78 Yougoslavia Str. Phnom Penh Tel: +844 216 193 or +844 216 381 Fax: +844 427 746 Laos Embassy: Rue Sokpalouang 26 (Sisattanek), Vientiane Tel: +856 21 312 110 or +856 21 312 111 Fax: +856 21 351 152 Thailand Embassy: 9 South Sathorn Road, Bangkok 10120 Tel: +66 2287 9000 Fax: +66 2287 1776 or +66 2285 6232 Thailand Consulate: 199/163 Moo 3, Baan Nai Fun 2, Kan Klong Chonpratan Road, Tambon Mae Hia, Amphoe Muan, Chiang Mai 50100 Tel: +66 53 838 735 Fax: +66 53 838 735 Vietnam Embassy: 29 Tran Phu Str. Ha Noi, Tel: +84 4 845 3836 or +84 4 845 3837 Fax: +84 4 845 3838 or +84 4 843 9969 Vietnam Consulate: 126 Nguyen Dinh Chieu Str. Ho Chi Minh, Tel: +84 8 829 1967 Fax: +84 8 823 1919

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Where your tour starts The Big Indochina Adventure (BICA) ex Bangkok Tour starts at the Viengtai Hotel, Bangkok at 6:00pm Tour ends at the Golden Lake Hotel, Hanoi at approx 9:00am Asian Adventure (ASADV) ex Bangkok Tour starts at the Viengtai Hotel, Bangkok at 6:00pm Tour ends at the Casa Angkor Hotel, Siem Reap at approx 9.00am Vietnam Experience (VIEP) ex Ho Chi Minh City Tour starts at the Vien Dong Hotel, Ho Chi Minh City at 6:00pm Tour ends at the Golden Lake Hotel, Hanoi at approx 9:00am Vietnam Highlights (VIHI) ex Ho Chi Minh City Tour starts at the Vien Dong Hotel, Ho Chi Minh City at 6:00pm Tour ends at the Golden Lake Hotel, Hanoi at approx 9:00am Sapa Trekking (SEXT) ex Hanoi Tour starts at the Golden Lake Hotel, Hanoi at 12:00noon Tour ends at the Golden Lake Hotel, Hanoi at approx 5:00am

Tour briefings Tour briefings provide a chance to meet your fellow passengers & Tour Manager & receive any new information about your tour. Tour briefings are held at 6:00pm on day 1 for tours commencing in Bangkok & Ho Chi Minh City.

At this time your Tour Manager will also collect the applicable tour local payment in United States Dollars cash.

Check for information regarding timings & location on the noticeboard in the departure hotel reception area.

If you miss the coach Please contact the reception staff or representative at the start hotel (listed below) as soon as possible. They will give you specific details on how to join your tour.

Vietnam information Currency: Dong (VND) Language: Vietnamese Country Code: +84 Climate: From April to October, most of the country is affected by south-western monsoons. The rains, which tend to be concentrated in the late afternoons, provide welcome relief to the heat. Travel to very remote areas may be affected by the rains, but overall they should not interfere with your trip. The summer months are the perfect time to visit Ha Long Bay, as the water is warm enough for swimming.

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Vietnam information Vietnam information cont’d: Northern Vietnam is at its loveliest from September to December, when there’s a good chance of clear skies & low humidity. The hottest months in Ho Chi Minh City are April & May. For beach destinations, such as Nha Trang, Phan Thiet & Phu Quoc Island, the weather is warm & sunny almost all year-round.

The best time to visit is from mid-December until September, when there may be little or no rain.

Ho Chi Minh City departure point Vien Dong Hotel 275A Pham Ngu Lao Street District 1, Ho Chi Minh City, Vietnam Tel: +84 (8) 3836 8941 Fax: +84 (8) 3836 9010 Website: www.viendonghotel.benthanhtourist.com How to get there Drive time from Tan Son Nhat International Airport to the Vien Dong Hotel, Ho Chi Minh City is approximately 30 minutes.

Metered taxis cost 120,000 to 150,000 dong (usually under $US10). Clients should ensure the taxi meter is turned on & working. Sasco Taxis are recommended.

Hanoi end point Golden Lake Hotel 15 Hang Hahn Street Hanoi, Vietnam Tel: + 84 (4) 3828 9737 Fax: + 84 (4) 3938 1130 Website: http://goldenlakehotel.com.vn/index.php OR Platinum 2 Hotel 57 Nguyen Truong To str, Ba Dinh, Hanoi, Vietnam Tel: + 84 (4) 3927 4434 Fax: + 84 (4) 3927 4435 Website: www.platinumhotel-hanoi.com Noi Bai International Airport is approximately 35 km or 45 minutes drive north of the city. Metered taxis cost 160,000 to 190,000 dong ($US10 - $US12).

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Vietnam information How to get there cont’d: Clients should ensure the taxi meter is turned on & working.

Airport, Hanoi & Mai Linh Taxis are recommended.

Useful Information Mobile phones Vietnam uses a GSM mobile phone network & also has a new CDMA network with limited coverage over 12 cities. You can buy a SIM card &/or hand set at any mobile phone shop. ‘Top up’ credit vouchers are available at most phone shops, particularly ones displaying the network logo, or local post offices (buu dien). To rent a mobile phone in Ho Chi Minh City call (08) 3824 2382 or (04) 3821 8465 in Hanoi. You can place international phone calls & send faxes at post offices or at most hotels, although hotels often charge extra fees.

Public phones These require phone cards, which are sold at post offices.

For the best long distance rate, dial 171 before the country code & number. This line has a flat fee of US$1.30 per minute to 50 countries.

Getting around The great thing about travelling in Asia, is that there are a variety of ways to get around in your free time. From tuk tuks & rickshaws, to taxis & busses there’s heaps of variety. When on free days in cities, ask your Tour Manager for the best ways to get to the places you want to visit.

Ideas of sites to visit in your free time Hanoi In 1010 Emperor Ly Thai To founded his capital, which he christened ‘Rising Dragon’, on the banks of the Red River.

Almost a millennium later, Hanoi remains Vietnam’s political centre, its crowded streets lined with reminders of its long & tumultuous history. You’ll find the Temple of Literature, an Old Quarter of winding alleys, crowded markets & traditional shophouses; tree-lined avenues flanked by imposing French colonial villas; & the Soviet-style mausoleum built in honour of the man who led the country to independence, Ho Chi Minh.

Other ideas of sites to visit in Hanoi include Ho Chi Minh Mausoleum Ho Chi Minh Mausoleum is the historic place where respected Uncle Ho read the Vietnam Manifesto on 2 September, 1945. There are always two guardsmen dressed in white uniforms standing at the main entrance.

Thang Long water puppet theatre Traditional legends & historical tales are among the enchanting puppet plays performed at this popular theatre.

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Vietnam information Ideas of sites to visit in your free time cont’d: Temple of Literature The Temple of Literature (Van Mieu - Quoc Tu Giam) is a must-see stop on any sightseeing tour of Hanoi. It's usually packed with visitors, but never so much that there isn't room to stroll around.

West Lake West Lake is a freshwater lake in the centre of Hanoi. With a shore length of 17 km (about 10.6 miles), this is the largest lake in the capital & a popular place for recreation with many surrounding gardens, hotels & villas. The lake was created from a curved part of the Red River & appeared in several Vietnamese legends. One legend suggests that West Lake was shaped after the battle between Lac Long Quan & a night-tail fox spirit, which is why the lake was once called "Fox Corpse Swamp". A small part of West Lake is divided

by Thanh Nien Road to form Truc Bach Lake.

Halong Bay More then 3,000 limestone islands rise from the turquoise waters of Ha Long Bay, 160km from Hanoi. Declared a World Heritage Site by UNESCO in 1994, Halong Bay is a naturalist’s dream. Sculpted into strange shapes by the wind & weather, the islands hide deserted beaches, many magnificent caves & hidden lagoons that may only be reached by chinks in the cliffs that are revealed at low tide.

Sapa Set high in Vietnam’s northeast mountains, Sapa offers spectacular views of jagged mountain ridges, terraced rice paddies & green valleys inhabited by people of various hill tribes, all of whom congregate in Sapa’s colourful market.

Each group has its own distinctive style of dress. Sapa is becoming a bit of a Mecca for tourists.

Hoi An Set near the coast in central Vietnam, from the 16th to 19th centuries the riverside town of Hoi An once drew merchants from as far afield as Japan, India, Indonesia & Europe who bought the area’s silk, spices & porcelain. A Japanese district & a Chinese quarter were built, to be later joined by a French district. What makes Hoi An remarkable today is that its town centre has been beautifully preserved, the streets still lined with old tile-roofed shop-houses, shady pagodas & colourful communal halls. Declared a World Heritage Site by UNESCO, this little town is a living museum.

Hue While imperial rule ended almost 6 decades ago, the central city of Hue still bears the marks of its royal past. From 1802 to 1945 Hue was home to 13 Nguyen emperors, whose palaces & tombs provide fascinating glimpses into the luxurious & secretive world of the court.

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Vietnam information Hue cont’d: Visitors can explore the red-lacquered pavilions of the Citadel, take an evening boat cruise on the Perfume River, or feast on delicacies once served in the royal palaces.

Nha Trang Located in central Vietnam, the sun-washed town of Nha Trang hugs a 7km long stretch of golden sand, making this the perfect place to get a dose of sun, surf & fresh seafood.

Clear blue seas dotted with offshore islands offer the chance to dive, fish & snorkel, while the town itself is home to some interesting sites, including a massive white Buddha statue & a cluster of Cham towers built between the 7th & 12th centuries. You can even try the amazing mineral mud baths warmed by natural hot springs.

Ho Chi Minh City (Saigon) Renamed Ho Chi Minh City in 1975, this is Vietnam’s business hub, a busy city that never stops. You’ll find great nightlife & some of the best shopping in Southeast Asia in this vibrant, fast-changing city.

Other ideas of sites to visit in Ho Chi Minh City include Vietnam History Museum This collection of historical treasures & artifacts is one of the few Vietnamese museums with helpful English explanations to make sure you get your way around the museum easily.

Ho Chi Minh City Museum Once known as the Revolutionary Museum, it was renamed Ho Chi Minh City Museum that displays the history of Ho Chi Minh City.. An attractive building where many couples choose to take their wedding photos.

Cu Chi Tunnels Situated about 75 km from Ho Chi Minh City, Cu Chi Tunnels is best known for its place during the Vietnam War. Cu Chi Tunnels is a network of underground tunnels which reach a total length of 250 km & enabled resistance fighters to move around unobserved. Visitors can go down into a section of the tunnels which have been maintained.

Cao Dai Temple - United Colors of Religion Just outside Tay Nihn & 60 miles northwest of Ho Chi Minh City is the Great Temple or Holy See, the center of the intriguing Cao Dai sect. Cao Dai is a syncretistic Vietnamese religious movement that incorporates aspects of Buddhism, Taoism, Confucianism & even Catholicism.

The Cao Dai Temple (as it is more commonly known) was begun in 1933 in a unique architectural style that reflects its blended traditions. Most people choose to visit on a day trip from Ho Chi Minh City.

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Thailand information Vietnam information cont’d: Mekong Delta Life in Vietnam’s agrarian heartland still unfolds as it has for centuries, as farmers cultivate paddy fields, tend to their orchards of tropical fruit & fish in the rivers & canals that criss-cross this fertile plain. You can explore the region’s myriad waterways by boat, watch rare storks & Sarus cranes & visit traditional floating markets.

Tourist information Although your Tour Manager will be able to fill you in on ideas of ways to spend your free time, if you require any Tourism Information Centres in the cities you’re visiting in Vietnam, your Tour Manager will be able to help if necessary.

Thailand information Currency: Thai Baht (THB) Language: Thai Country Code: +66 Climate: Due to its long north-south span, Thailand’s climate is very diverse. While temperature differences in Bangkok are slight (highs around 38C or 95F in April & lows of 32C or 88F in January), it can drop down to 13C in Chiang Mai in the winter. Northern, north-eastern & central Thailand have 3 seasons: the rainy season lasts from July - November; the cool season runs from November - mid-February; & the hot season from March - June. Southern Thailand has only two seasons: wet in the summer & dry in the winter. As a general rule, the farther south you go, the shorter the dry season.

Bangkok departure point Viengtai Hotel 42 Rambuttri Road Bangrak, Bangkok, 10500, Thailand Tel: +66 (2) 280 5434 Fax: +66 (2) 281 8153 Website: http://www.viengtai.co.th/en

How to get there Bangkok’s Suvarnabhumi International Airport is 30 km from the Viengtai Hotel, or approximately 50 minutes’ drive.

An Airport Express Bus is available from 5:00am to 12:00pm & costs 150 Baht. The Airport Express counter is on level 1 near entrance 8. Taxis are also available from level 1.

Useful information Mobile phones Thailand has two mobile phone networks: GSM & NMT 900MHz.

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Thailand information Useful information cont’d: Public phones International calling cards called Thai Cards, come in denominations of 300 Baht & 500 Baht & are available at airports, post offices & shops in tourist centres.

Getting around The great thing about travelling in Thailand, is that there are a variety of ways to get around. From tuk tuks & rickshaws, to taxis, the trains or even the Skyrail in Bangkok, there’s heaps of variety. When on free days in cities, ask your Tour Manager for the best ways to get to the places you want to visit.

Ideas of sites to visit in your free time Bangkok With towering skyscrapers pressed up against Chinese shophouses & brand-new Mercedes squeezing past vendors with pushcarts, this is a city of sharp contrasts. See the dazzling Royal Palace & the city’s countless pagodas, while shoppers could spend weeks sifting through Bangkok’s many malls & open-air markets.

Dining options are varied; whether you’re eating French cuisine in a plush hotel restaurant or sampling fried crickets on the side of the road, prepare to have all of your senses engaged. This is the place to eat, drink & be merry.

Other ideas of sites to visit in Bangkok include Floating market & rose garden The Damnoen Saduak Floating Market, situated 110 km west of Bangkok, is a very attractive place for tourists to see the old style, local & traditional way of selling & buying fruits, vegetables etc from small boats. You will also see traditional Thai houses plus the way residents in the area live & travel by boats. The tour includes a visit to Nakorn Pathom, site of the highest Chedi in Thailand called “Phra Patom Chedi” which is the largest pagoda in Southeast Asia.

River Kwai Travel to Kanchanaburi, site of the infamous bridge over the River Kwai. Known as the “Death Railway” & built during World War II by prisoners of war, take a visit to the war cemetery before crossing the bridge in the train. After lunch visit the poignant war museum for another look at the local history.

Chiang Mai Surrounded by hills, Chiang Mai offers both pretty surroundings & architecture. Enclosed by a moat & crumbling walls, the old city features great cafes & shops. An important Buddhist centre since the 14th century, Chiang Mai is home to more than 300 temples.

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Thailand information Chiang Rai cont’d: Many visitors come here to attend meditation retreats, massage classes or yoga lessons. It is also a centre of handicraft production, with a long history of silverwork, woodcarving, pottery-making & weaving. Not to be missed is the Night Bazaar, a series of covered markets, shops & stalls that offer the best selection of handicrafts in Thailand.

Visitors can trek on foot or by elephant through the region’s hills, river raft down jungle rivers & meet the residents of isolated ethnic minority villages.

Chiang Rai The provincial capital of Thailand’s northernmost province, Chiang Rai, is a good base from which to explore the Golden Triangle, the remote area where Myanmar, Thailand & Laos meet. Mountains form a natural border between Thailand & Myanmar, while the mighty Mekong River divides Thailand from Laos. Populated by diverse hill tribes, this region has long been associated with the opium trade, although poppy fields have now given way to vegetable plots.

Phuket Located off Thailand’s west coast in the Andaman Sea, Phuket is the largest island in Thailand with an area of 810 square kilometres. The coastal scenery is magnificent, with tropical rainforests, steep limestone cliffs, rocky beaches & picture-postcard beaches of soft golden sand. Inland lay coconut, pineapple, cashew nut & rubber plantations. Clear water & colourful coral reefs make this area the most popular dive spot in Thailand.

Ko Samui Lying off Thailand’s east coast in the Gulf of Thailand, Ko Samui offers everything you could want in a beach retreat: white sand beaches, coconut palms, fresh seafood & clear water. With an area of 247km2, Ko Samui is the largest island in an archipelago of around 80 islands. The nearby Ko Pha-Ngan & Ko Tao also offer many beach resorts & great diving. Like Phuket, Ko Samui attracts many visitors yet has plenty out-ofthe-way spots for those wishing to get away from it all.

Tourist information Although your Tour Manager will be able to fill you in on ideas of ways to spend your free time, if you require any Tourism Information Centres in the cities you’re visiting in Thailand, your Tour Manager will be able to help if necessary.

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Cambodia information Cambodia information Currency: Riel (KHR) Language: Khmer Country Code: +855 Climate: Two monsoons dictate Cambodia’s climate. From November to April, a north-eastern monsoon brings cool air but little rain, while a south-western monsoon, which occurs from May to October, causes heavy winds & rain. During the summer rainy season rains tend to take place in the late afternoons.

Siem Reap End Point Casa Angkor Hotel Oum Chhay/Oum Khun Street Mondul 1, Svay Dangkum commune, Siem Reap, Cambodia Tel: +855 6396 3658 Fax: +855 6396 3657 Website: www.visit-mekong.com/casa-angkor-hotel

How to get there Siem Reap’s small airport is 6km from town & only a short drive from the Casa Angkor Hotel. Best option is to book a taxi or private car transfer to the airport. Prices start at $US5.

Useful information Mobile phones Cambodia uses a GSM mobile phone network & at present pre-paid SIMs are only available to Cambodian nationals or foreigners with a work permit.

Getting around The great thing about travelling in Asia, is that there are a variety of ways to get around in your free time. From tuk tuks & rickshaws, to taxis & busses there’s heaps of variety.

When on free days in cities, ask your Tour Manager for the best ways to get to the places you want to visit.

Ideas of sites to visit in your free time Phnom Penh Cambodia’s capital for the most of the last 6 centuries, Phnom Penh retains a rather dusty, small town feel, with crumbling French colonial buildings, sprawling Wats (as the pagodas are known here) & the imposing Royal Palace.

Phnom Penh is also where the well-known memorials & museums of the Khmer Rouge atrocities are located, including Tuol Sleng.

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Laos information Cambodia information cont’d: Siem Reap Built between seven & eleven centuries ago, the temples – about 100 of which are still standing – were devoted to Buddha & Hindu deities. Within the fortified city of Angkor Thom lies The Bayon, the third tier of which is lined by more than 200 huge, carved faces that stare down from 54 towers.

Other highlights include the Buddhist temple of Ta Prohm, which looks just as it did when French explorers stumbled upon it in the 1860s & Angkor Wat, a vast temple complex dedicated to Vishnu in the early 12th Century.

Tourist information Although your Tour Manager will be able to fill you in on ideas of ways to spend your free time, if you require any Tourism Information Centres in the cities you’re visiting in Cambodia, your Tour Manager will be able to help if necessary.

Laos information Currency: Kip (LAK) Language: Lao Country Code: +856 Climate: Laos has two seasons. The rainy season runs from May to October & the dry season from November to April.

Most rain falls in the south.

For the most part, Laos is hot, although there is a good deal of fluctuation between summer & winter temperatures at higher elevations. The capital, Vientiane, ranges from the mid-30sC (mid-80s F) in April to the upper- 20sC (mid-70s F) in January. In the mountains temperatures can plummet to near freezing in December and January.

During February & March local people burn the fields & forests to prepare for the annual crops, so during this time Laos is typically hot & smoky.

Useful information Mobile phones Laos uses a GSM mobile phone network. It is easy to purchase a pre-paid SIM card in Laos – just make sure your phone is unlocked to accept SIMs from other networks, or buy another handset. Handsets are cheaper in Thailand & Vietnam.

Getting around The great thing about travelling in Asia, is that there are a variety of ways to get around in your free time. From tuk tuks & rickshaws, to taxis & busses there’s heaps of variety. When on free days in cities, ask your Tour Manager for the best ways to get to the places you want to visit.

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Laos information Ideas of sites to visit in your free time Vientiane Set along a bend in the Mekong River, Laos’ capital is a perfect spot to chill out & relax. You’ll find some beautiful old Wats to explore, a large market that holds the best selection of handwoven textiles in the country, a variety of good restaurants serving an international mix of cuisine & pleasant riverside bars at which to sip a beer & enjoy the sunset. This is a lovely spot to recover from the rigours of travel.

Vang Vieng Formerly a pit stop between Vientiane & Luang Prabang, now Vang Vieng has became a destination for those keen to enjoy eco tours, trekking, caving & rock climbing activities. The main attraction is the countryside & intricate rock formations riddled with caves, although the laid-back town is popular with backpackers for its social cafes & bars.

Luang Prabang The site of Laos’ former royal capital, the little town of Luang Prabang is a gem. Nestled in an elbow of the Mekong River surrounded by tree clad mountains, this remote northern town has long been Laos’ religious centre.

You’ll find dozens of historic temples, lovely French-built villas & streets lined with charming old shop-houses. With its main hall inlaid with a dazzling mosaic of cut glass the Royal Palace is well worth a visit, as are the Pak Ou caves, a Buddhist cave shrine some distance up river.

Xiengkhoang (‘Plain of Jars’) While there are many theories, nobody really knows why hundreds of huge stone jars are scattered across several sites on a barren Laotian plain. Carved from solid rock, most of the containers weigh from 600kg to one tonne apiece; the largest weighs six tonnes. The jars are said to be 2,000 years old but again, nobody knows for sure. Were they sarcophagi, water jars, rice stores? Scientists continue to debate this intriguing find; other visitors just marvel at these mysterious relics.

Pakse Set on the Mekong River, the southern town of Pakse features French colonial architecture & a colourful market stocked with fresh produce grown in the nearby Bolaven Plateau, a highland region inhabited by a number of ethnic minority groups. Pakse is also the jumping off point for a visit to Wat Phu, an exquisite, Angkor-era temple complex built between the 6th & 13th centuries. Even the most templeweary visitor can’t help but be captivated by the mesmerising beauty of these lonely ruins.

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My notes

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