Security Focus - Vol 33 No 11 - November 2015

CONTENTS PAGE SERVING THE SOUTH AFRICAN SECURITY

COVER STORY

INDUSTRY FOR 33 YEARS

FEATURES 8

Special Feature: Training Industry compliance as a security training provider can be the difference between being considered an industry-leading provider or a small fish.

14 Spotlight on IP Solutions Meeting the needs of installers and end-users.

15 Research Note Smart-home security hype waning.

16 Retail Cash Management Retailers cannot escape the challenges of handling cash. It puts the business and its people at risk. Mel Brooks, Africa regional president of G4S Africa, talks about the efficiency of the 360-degree system.

20 Technology Update According to the United Nations, the world population will reach almost 8,5 billion by 2030. To accommodate the growing numbers, the answer to these challenges for city planners is the “smart city”. The foundation are uniform standards for intelligent, secure and resilient infrastructure solutions.

6 BIDVEST PROTEA COIN EXCEEDS COMPLIANCE It is generally accepted that security service providers are compelled to adhere to a number of legally binding prescripts in the industry. Make sure your security service provider is compliant.

8

5

Security Focus

Advertising enquiries:

is published by the proprietor Contact Publications (Pty) Ltd (Reg No. 1981/011920/07)

Tel: (031) 764-6977 Fax: (031) 764-6974 e-mail: contact@secpub.co.za Publisher: Godfrey King Editor: Andrea Müller Production Leader: Colleen McCann Official Journal of the Security Association of South Africa

Layout & Design: Beth Marchand Subscriptions: Jackie Goosen

Bernadette Fenton

Cell: 082 443 8931. Fax: (031) 764-6974 e-mail: bernadette@secpub.co.za

VOL 33 NO 11 2015

ISSN 1022 6427

12

15

REGULARS 4

Comment

25 Opinion Piece

Organised chaos.

5

Protect your corporate network from unauthorised access.

News

26 International News

FLIR acquires DVTEL.

Retail therapy for ACT Smart appliances lead the way. LR325k camera released

17 Company News SBV adapting to change. Building a secure future with Securex 2016. Officers honoured for bravery.

28 Law & Security 2015 in retrospect.

22 On The Market The box that is changing surveillance. Active Track: so much more than just another guard monitoring solution.

30 31 32

Index of Advertisers Calendar Directory

24 Case Study Quick turn-around results in improved efficiencies.

18 Head Office physical address: Suite 1, Fields Shopping Centre, Old Main Road, Kloof 3610 Postal address: P.O. Box 414, Kloof 3640, South Africa Publication details: Security Focus is published monthly Printed by: Paarl Media KZN, 52 Mahogany Road, Westmead. www.paarlmedia.co.za

www.twitter.com/SecurityFocusza

Subscription rates: Annual subscription for magazine posted in Republic of South Africa is R525 including VAT and postage. Subscription rates for addresses outside South Africa can be obtained on application to the Subscription Department, Box 414, Kloof 3640. Editorial contributions: Editorial contributions are welcome. For details please contact the Editor, Security Focus, on Tel: (031) 764-6977, or Fax: (031) 764-6974, or write to the editorial office address detailed elsewhere in this column.

26

Security Focus is a member of

EDITORS COMMENT

Organised chaos

E

xtreme dictatorship and tyranny, poverty and starvation, lack of government regard for the needs of the poor, the collapse of the education, healthcare and justice systems, the majority of the population living below the poverty line, significant lack of infrastructure, corruption and poor governance, illegal seizing of land and property. Does this sound like any place you might know? The above are apparently the typical characteristics of a war-torn country. However, one can’t help feeling that some of these features hit dangerously close to home.

For months and possibly years to come it will be impossible not to think back on 2015 as the year of three Finance Ministers in four days, coupled with the most spectacular plummeting of our local currency in living memory. Time after time, we’ve watched one Zuma scandal after another play itself out. Too often we’ve had to shelve our resentments, simply plod on and get on with our lives as one of the most self-serving men in the world plays fast and loose with our hard earned money. Life is made harder still by the fact that we have to find new ways to survive in an economy he’s helped bring to its knees. Some would have called this latest blunder the unthinkable. However, the unthinkable did happen, and with that, anger suddenly turned to fear. Heated dinner table debates around the country have some throwing their hands up in despair and reaching for their passports. Others cling to the thin veil of hope that a power shift in our next round of elections could shed some light on the bleak horizon. Finally, those with limited options cling desperately to the idea that we’re not the only country in the world with problems. If we are now at that point where we must have gratitude for not living in wartorn Africa or the gangster-ruled streets of South America, then we’ve reached a point far beyond rock bottom. In my humble opinion, in a country where the leadership is starting to resemble that of a dictatorship, rape, theft and pillage are the order of the day, and where people constantly have to be vigilant of their surroundings to avoid attack – I’m afraid we are edging dangerously close to the war-torn profile. One topic that’s always been a source of great fascination for me is that of organised crime. During 2014, the Institute for Security Studies embarked on a research project to find out why South Africa has become such an attractive destination for

the likes of Radovan Krejcir and hundreds of other unpalatable characters. As you may have guessed, the study revealed that these syndicates are as aware as any of us at just how slowly the wheels of justice in South Africa turn. That’s if they’re turning at all. With a relatively well-developed transport infrastructure, weak border control, numerous secondary airports and irresistible illegal resources like abalone and rhino horn, South Africa is firmly placed on the illicit trafficking map. Our significant political changes over the past 20 years have created unintended consequences and provided fresh new gaps for criminals. In addition, some of our most skilled criminal investigators and policemen are now either retired or quietly redeployed. A struggling new police force soon became all too vulnerable to the temptations of bribery and corruption. However, the research found that by far the biggest problem of all, was the clear absence of ethical boundaries. In a place where the law only applies to a minority, and where leadership does as it pleases, the results speak for themselves. Today, many analysts are saying this is the end of the road for the Zuma reign and while thousands live in hope, one can’t help feeling apprehensive or apathetic about being optimistic. This is an individual that has proven time and again that he has more than nine lives. We know for sure that he will not humbly and rationally tender a resignation. This is not a rational individual. Does the South African vote still count for anything? People still think that the “poor and uneducated” have been brainwashed into keeping him in power, but I’m not so sure anymore. Surely these are the very people that are feeling the full brunt of the broken regime? The re-appointment of Finance Minister, Pravin Gordhan has demonstrated a small victory for democracy and resuscitated the rand. It’s still a long way to go, but for now it’s one small step in the right direction. Andrea Müller Editor andrea@writescene.co.za

EDITORIAL POLICY Statements made or opinions expressed in articles in Security Focus do not necessarily reflect the official views of the Security Association of South Africa (SASA) nor those of any of the other security associations listed in Security Focus. Similarly, advertising in this publication does not imply in any way endorsement or approval by these security associations of any products or services. It is the policy of the Security Association of South Africa that any office-bearer who has an executive position in a company, or companies, which supply security products or services should on no account allow his position to be used to promote his company or its objectives in the editorial content of Security Focus, the official journal of the Association. If, at any time, an office-bearer’s position has been quoted in relation to his company or product, this does not imply the Association’s approval or involvement.

4

SECURITY FOCUS | VOL 33 NO 11 2015

NEWS

FLIR acquires DVTEL FLIR Systems, Inc. has announced that it has acquired DVTEL, Inc. (“DVTEL”), a leader in software and hardware technologies for advanced video surveillance, for approximately $92-million in cash.

D

VTEL, based in Ridgefield Park, New Jersey, in the US, is a global leader in enterprise-class security and surveillance solutions. The company develops and distributes integrated video management system (VMS) software, advanced video analytics software, visible and thermal security cameras, and related servers and encoders. The combination enables FLIR, with its existing FLIR-branded thermal and visible cameras as well as its Lorex-branded security systems, to be a full-spectrum end-to-end security system provider, serving the consumer, small and medium business, enterprise, and infrastructurelevel markets. “FLIR’s strong position in thermal imaging, together with DVTEL’s extensive video analytics and VMS capability, will position us well to offer differentiated and highly accurate perimeter security solutions for the upper corner of our security segment’s product value ladder,” said

Andy Teich, president and chief executive officer of FLIR. “DVTEL adds a suite of professional-grade security software and hardware that is very complementary to our current solutions and fits very well with our strategy to offer end-to-end solutions in the enterprise and infrastructure segments of the security market.” FLIR anticipates this transaction will be neutral to 2015 net earnings and accretive thereafter. Says Jon Cropley, principal analyst for video surveillance equipment for IHS Inc: “This move follows FLIR’s acquisition of another video surveillance equipment vendor, Lorex, back in 2012. “This allowed FLIR to enter the market for consumer and DIY video surveillance equipment and, at the same time, expand its presence in the market for professional video surveillance equipment. “The acquisition of DVTel means that FLIR is expanding its presence in the professional market yet further, a market which IHS forecasts will be worth $15,7 billion in 2015. “Despite a number of mergers and acquistions in this market in recent years, the supply base remains fragmented. “IHS estimates that the largest 15 vendors accounted for just 52 per cent of market revenues in 2014. Combined together, IHS estimates that FLIR/DVTel would have still been outside the largest 15.

On Line/Live Units Radio or GPRS up to 4 Patrols per unit

Historical Systems For Single / Multiple Site Application No wiring required on site For more information Please visit www.guardtrack.co.za or contact Dane/Brad Tel: 011-784 3803/4 Fax: 011-784 3805 email: info@guardtrack.co.za

SECURITY FOCUS | VOL 33 NO 11 2015

5

COVER STORY

BIDVEST PROTEA COIN SECURITY TRAINING

EXCEEDS COMPLIANCE MAKING SURE YOUR SECURITY SERVICE PROVIDER IS COMPLIANT

T

he negative impact of non-compliance and any shortcoming in training on the security provider, its employees and customers unfortunately only becomes a reality once expectations of service delivery become a reality in the face of risk or danger to life and property. It is generally accepted that security service providers are compelled to adhere to a number of legally binding prescripts in the industry. These, among other things, include the employment and minimum remuneration of security officers in accordance with the Gazetted Sectoral Determination 6 for the Private Security Sector; compulsory employer contributions and membership of all officers to the Private Security Sector Provident Fund (PSSPF); the adherence to minimum standards of occupational conduct as determined by the Private Security Industry Regulation Act, 2001 (PSIRA), as well as the statutory Code of Conduct for Security Service Providers, 2003, and the Improper Conduct Enquiries Regulations, 2003; and the compulsory registration as a security service provider; and the registration of all its members individually with PSIRA. In addition to the above, security-related training service providers are required by law to be registered and allocated/issued a training centre number with PSIRA before training services can be offered. This allows the minimum statutory training standards for the industry to be enforced. Furthermore, the registration of security training centres and instructors to present PSIRA statutory courses is compulsory. This includes providing Security Officer Grade training (E-A); assets-intransit; reaction services; event security and dog handlers training in terms of the Training of Security Officers Regulations, 1992. Alternatively, the legislative framework of the South African Qualifications Authority (SAQA) provides for completion of unit standards or qualifications which are recognised in terms of the National Qualifications Framework (NQF) of the Safety and Security Sector Education and Training Authority (SASSETA), as accredited by SAQA. To provide this alternative training, service providers must be accredited with SASSETA. Exceeding Compliance Clearly, the importance of legally compliant security training and development in South Africa is non-negotiable as it places a responsibility on security service providers to adhere to the minimum standards that are aimed at promoting responsible conduct, trustworthiness, quality of service and adherence to relevant laws. Bidvest Protea Coin takes great pride in offering a training solution to customers which presents a unique opportunity to security officers to accomplish the most essential skills necessary to not only execute their functions, but also with the full confidence that they are able to protect themselves from harm. The successes of Bidvest Protea Coin showcase the ability officers have to execute their function with self-assurance. This includes the

6

SECURITY FOCUS | VOL 33 NO 11 2015

arrest of many a suspect in a variety of industries including mining, financial, retail, gaming, educational and residential estates. To optimally benefit from the advantages that training can provide, Bidvest Protea Coin conforms to the industry’s prescripts of compliant training. In addition, Bidvest Protea Coin focuses on further improving the theoretical as well as practical training of its officers. In support training, programmes are extended beyond the industry norm. Dedicated recruitment officers subject new recruits to practical evaluation and training, irrespective of their related qualification having being acquired elsewhere. Refresher courses in the related field of security expertise (including among other security officer grades E-A; reaction services; dog handler; national key points and firearms training) are also conducted at its state-of-the-art training centre, Gijima. The main centre is supported by a further six academies in Gauteng, KwaZulu-Natal, Eastern Cape, Western Cape and Mpumalanga. At the centres carefully selected, accredited and practically experienced instructors/facilitators, assessors and moderators are employed. Besides the standard refresher training required for ensuring optimal service delivery, it is critical to Bidvest Protea Coin operations that officers receive retraining in certain aspects that are due to expire, as this is bound to pose a risk to employees and customers. These courses include firearms competency which expires every five years, and training in the safe and efficient handling of a firearm as contemplated in regulation Regulation 21 of the Firearms Control Act, 2000 which must be carried out annually; and the recognised Department of Labour Level 1-3 course in first aid and emergency care services which expires every three years. Notably, the Department of Labour certifies that a service provider may provide first aid and emergency care training levels. SASSETA also accredits basic fire-fighting training and first aid training interventions. Bidvest Protea Coin Training includes, among other training, providing officers with the ability to control crowds, manage and provide protection at major events, protect national key points across South Africa, use a firearm skilfully and within the confinements of the law, and handle canine and equestrian services effectively. The 360-degree training cycle of Bidvest Protea Coin also includes soft skills training in health and personal fitness, communication, client relationship management, dress and discipline. Surveillance and Counter Surveillance Our expertise inherently lies in Bidvest Protea Coin’s daily functioning in the most challenging environments where our investigators and security officers are frequent targets. Likewise, our customers’ managers, personnel, clients, visitors, service providers and all related assets require protection from life-

COVER STORY

Headline Headline

threatening danger. Unquestionably, we understand the importance of having the most essential skills in pro-active and covert surveillance. Hence, Bidvest Protea Coin courses are not structured on a theoretical basis alone, but include practical exercises which allow the learner to correct fatal errors during training rather than in the field at work. Static, foot and mobile surveillance techniques are taught to the learner by our trainers who have extensive practical experience. Their first-hand knowledge of this field over many years allows the learner to receive expert training which has proven to work in practice. The course serves to empower operatives in the field with critical knowledge. Training exercises are therefore realistic and structured to achieve the best results with the learner. Firearm Training Our SASSETA, NKP and SAPFTC accredited firearm instructors are able to provide a standard of training which provides confidence to the learner in his/her ability to defend themselves in an emergency. The training does provide for a level of confidence, but also requires more intensive development especially where learners have never been comfortable with a firearm. Full proficiency and legal competency certification by SAPFTC is provided through the essential five-day firearm training at Bidvest Protea Coin. The use of in-house advanced shooting simulation software applications serve to further enhance practical competency shooting. Unarmed Combat Hand-to-hand combat training is an essential skill for operators who may possibly find themselves in situations where they either have to fend off an onslaught by one or more attackers, or effect a dangerous arrest. For this purpose, Bidvest Protea Coin provides training which allows the learner to understand the anatomy of the human body, which allows the learner to fend for himself and detain or immobilise an attacker. Leaners receive practical exercises in blocks and strikes, as well as the use of blunt weapons. This allows the learner to act with confidence in a threatening situation. K9-Training Customers need to be aware of the legal obligations pertaining to the use of a dog for security purposes as they too may be at risk in the event of the misapplication of such dog or handler on their site. Importantly, training providers for dogs and dog handlers are required to be licensed in terms of the Performing Animals Protection Act, 1935 (PAPA) to exhibit, train or use an animal for safeguarding (these certificates must be on site). In terms of the PSIRA guidelines, a handler may only use his/her

dog up to the level for which they in person are trained. To ensure that customers are not put at legal risk, Bidvest Protea Coin conforms strictly to the providing of dogs, as well as handlers, who are both registered with PSIRA and suitably qualified. Indeed, dogs and dog handlers are exposed to compulsory dog handler (DH) training levels 1 to 5. Alternatively, they are exposed to SASSETA-approved unit standards. With approved facilitators, assessors and moderators, both dog and handler are subjected to the VARCS methodology, implying that valid, authentic, reliable, current and sufficient training is provided. Specialised Training Interventions The value of a better trained workforce lies in the ability to deliver services in spite of emergencies or increased pressure emanating from a range of new security challenges that may arise. Besides equipping among other aviation, residential estate, financial and retail security officers, investigators, crime data capturers and information analysts with better training and resources, Bidvest Protea Coin continue to empower officers who serve specific sectors of an industry. In one such case, dedicated training facilitators promote the skills improvement plan that Bidvest Protea Coin are adopting throughout its mining and metals operations. These trainers ensure that the minimum training requirements of the relevant personnel are implemented and that these security officers receive regular refresher training. In addition, security officers receive specialised in-house training specific to securing mines and minerals and as first line security supervisor, control room operator, response team operator, crowd management operator or contract manager. In Conclusion It is important that security service providers and their customers ensure that continuous, compliant and thorough training of private security officers are provided – training that most certainly should present a deliberate countermeasure for the collective fight against crime. Training should be geared to allow security officers to diligently carry out their duties with confidence and with due ability to protect not only the lives and assets of their customers, but also their own lives.

Contact Details: Chris Laubscher | Divisional Executive: Bidvest Protea Coin Human Resource Management (t) +27 12 665 8000 | (e) laubscherc@proteacoin.co.za

SECURITY FOCUS | VOL 33 NO 11 2015

7

SPECIALFEATURE:TRAINING

SASSETA’s guide to staying compliant as a security training provider Industry compliance as a security training provider can be the difference between being considered an industry-leading provider or a small fish. There are numerous steps that need to be followed that can ensure your business is fully accredited and offers globally recognised qualifications to its students.

U

nderstanding the process will ensure you are fully equipped to offer the highest quality training and equip local industry professionals with the tools to succeed. From the regulatory bodies that control the accreditation process to the benefits that accreditation provides, knowing where you stand is the first step

8

SECURITY FOCUS | VOL 33 NO 11 2015

to maintaining compliance in the industry. WHAT IS A SETA? The main purpose of a SETA, or Sector Education and Training Authority, is to contribute to the improvement of skills in South Africa. At present there are 23 SETAs that service the various sectors and industries in South Africa. Each SETA is required to be registered by the SAQA (South African Qualifications Authority) as the ETQA (Education and Training Quality Assurance) for their sector(s). An ETQA is a SAQA-accredited Education & Training Quality Assurance body, meaning they are responsible for monitoring and auditing the standards of providers and the qualifications offered within their areas of scope. WHAT ARE THE ACCREDITATION CRITERIA OF A SKILLS DEVELOPMENT PROVIDER? According to the Act and the regulations that fall under it, a training

SPECIALFEATURE:TRAINING

provider may be accredited as a skills development provider by an Education and Training Quality Assurance body whose primary focus aligns with that of the provider, but only if the training provider seeking accreditation is registered as a provider in terms of the applicable legislation at the time of application for accreditation. Additionally, skills development providers must have a quality management system that includes policies and procedures that define the training the provider wishes to offer, as well as allowing the provider to practise its defined quality management policies. Review mechanisms should be in place that ensure the quality management policies and procedures defined are applied and remain effective. Providers should be able to develop, deliver, and evaluate learning programmes that result in specified registered standards or qualifications. On top of this, they should have the necessary financial, administrative and physical resources to continue as a going concern. Policies and practices should be in place for a number of areas including staff selection, appraisal and development; learner entry, guidance and support systems; management of off-site practical or work-site components; and management of assessments which include appeals systems. Providers should maintain the necessary reporting procedures and demonstrate the ability to achieve the desired outcomes, using available resources and procedures considered by the Education and Training Quality Assurance body as necessary to develop, deliver, and evaluate learning programmes that result in registered standards or qualifications. WHAT ARE THE BENEFITS OF BEING AN ACCREDITED SKILLS DEVELOPMENT PROVIDER? The accreditation of an education and training provider benefits the various stakeholders in a number of ways. By receiving accreditation, a provider gains credibility in the eyes of the public, especially in terms of their learning programmes having the ability to offer NQF credits. This means that qualifications earned by learners at an accredited provider will have both national and international recognition. Accreditation serves as a surety that a provider has the necessary capacity and resources required for the delivery of quality education and training. Additionally, accreditation compels providers to constantly remain on the cutting-edge of quality education provision. When a provider is accredited by SASSETA they are given access to many forms of support and capacity building offered by the body. Furthermore, consumers know the provider meets all SAQA and SASSETA ETQA requirements for the quality delivery of education, training, assessment, design, and management. Accreditation also ensures that the credits and qualifications offered by that provider are nationally registered and recognised nationally and internationally. WHAT ARE THE VARIOUS TYPES OF ACCREDITING PROVIDERS THAT CAN BE AWARDED? Full Accreditation A training provider is awarded full accreditation when they, at the sole discretion of SASSETA, have complied with all the accreditation requirements. Full accreditation means the provider is able to offer NQF registered qualifications and unit standards. Continued on page 10

SPECIALFEATURE:TRAINING

Continued from page 9 Programmes are evaluated in accordance to a set programme evaluation criteria. During this time a relationship will be established with SASSETA in terms of which a programme of continuous audit and quality improvements will be established. Provisional Accreditation Provisional accreditation is a temporary status given to providers that have not met all the criteria for full accreditation. All providers are ultimately required to meet the criteria for full accreditation and may not remain provisionally accredited indefinitely. SASSETA usually grants a training provider provisional accreditation status for a maximum period of one year. Approval of Learning Programmes SASSETA also has a responsibility for programme approval. The programme approval process may take place for two reasons: • Firstly, there may be providers that have applied to another ETQA for accreditation, and may have a limited number of programmes that fall within the primary focus of SASSETA ETQA. In these cases, the accrediting ETQA will request that SASSETA ETQA undertakes a programme approval process for this provider. • Secondly, there are instances where learning programmes are not unit standard or qualification based and, at the sole discretion of the SASSETA, providers may be given approval for these learning programmes for an agreed period of time, generally until there are unit standards and qualifications in place that are relevant for these programmes. The provider, however, has to still comply with all the accreditation criteria as per SASSETA accreditation criteria outlined previously. What is a skills programme? A skills programme is a short learning programme that is occupationallybased and, when completed, provides a learner with credits towards

an NQF qualification. It is made up of one or more unit standards that are found within a qualification. How do I obtain SASSETA developed and approved learning material? After being accredited by SASSETA and receiving a formal letter of confirmation and a list of unit standards that you have been accredited to offer, you need to contact SASSETA learning programmes (leanerships) department to arrange for the collection or postage of the applicable material. My accreditation is about to/has expired after one year. What should I do? It is the responsibility of the accredited skills development provider to manage and monitor this expiry as stipulated in the accreditation report. Inform SASSETA ETQA in writing on a company letterhead of your situation so that a monitoring site visit can be arranged. It is after this visit that your provisional accreditation status, will be extended depending on the findings. You are urged to implement training so your status can be upgraded to full. Even if you have been training within your one year provisional accreditation status you still have to inform the ETQA for a monitoring/ verification visit to be scheduled. After a positive monitoring and evaluation visit, your status will be tabled at the next ETQA Committee. I have trained learners on a SASSETA learning programme. How do I report to SASSETA to get certificates? Inform SASSETA ETQA to make arrangements for a Quality Assurance of Learner Achievements (QALA) visit. SASSETA will send an appointed verifier to come and validate those learner achievements and make a decision as to whether the results are valid.

Dallmeier offers online webinars SHORT, succinct and informative – with the Dallmeier webinars, participants can carry on learning comfortably at their workstation or while travelling. In about 30 minutes, Dallmeier says it provides essential information on various aspects of video security equipment and passes on handy hints for real situations. After the webinars, the Dallmeier instructors and moderators will be glad to “stay behind” and answer any other questions. Dallmeier is offering the following webinars: CAMERA GENERATION 5000 The 5000 camera series has been developed to respond to the demanding standards and variable lighting conditions that prevail in 24/7 video security. The combination of ultra-modern sensor and encoder technology with a highly sophisticated

10

image processing system delivers images with outstanding contrast and brilliant clarity, as well as the highest possible detail resolution and colour fidelity. In this webinar, listeners will learn about the innovations offered by the 5000 series, what models there are and which camera series is most suitable for which operational task. IR CAMERA WITH UNIQUE LIGHTING CONCEPT Good images at night as well? The Dallmeier IR network camera makes it possible. Unlike most conventional IR box cameras, which are fitted with many small, ring-like LEDs arranged around the lens, the Dallmeier IR camera uses three large, high power LEDs. In this webinar, listeners will learn what advantages this offers for a video security

SECURITY FOCUS | VOL 33 NO 11 2015

project. Dallmeier will also demonstrate how easily and conveniently the focal distance, the focus and the image section can be adjusted using a web browser. PREMOTE-HD: TRANSMITTING HDTV AND MEGAPIXEL STREAMS Remote transmission of images is becoming increasingly important. Many companies have changed their practices and now dial into the branch offices or subsidiaries in question from a remote location (a control centre or head office) in order to connect to the video system and cameras. But, while this may sound simple in theory, the reality is often quite different. How is it possible to transmit HD streams, in other words good images, even when only using small bandwidths?

SAQCC / PSIRA / SASSETA SAQCC-FIRE (South African Qualification and Certification Committee)

OHS COURSES ACCREDITED BY DOL, HW, SASSETA • • • • •

First aid level 1, 2 and 3 Basic firefighting SHE Rep OHS Principles National Certificate

SECURITY TRAINING ACCREDITED BY SASSETA, DOL PSIRA • National Key Point • Hotel Security • Cash In Transit • General Security Practices • Specialist Security Practices • Self Study • PSIRA Grades • Specialised Firearm Training (non-aligned) • Hand to Hand Combat (non-aligned) • Arresting Techniques (non-aligned)

12

SECURITY FOCUS | VOL 33 NO 11 2015

SAQCC-Fire assists with the regulation and training of technicians servicing fire equipment in accordance with SANS 1475. With qualified personnel, information and technology, we are uplifting the level of the fire industry’s service technicians in South Africa to world-class standards. SAQCC-Fire works closely with the SABS and DOL, ensuring standards are met and technicians and servicing companies adhere to the law.

SAQCC-FIRE DETECTION AND GAS SUPPRESSION A committee set up under a directive given to SAQCC-Fire by the DOL establishes and implements procedures for qualification and certification, creating an environment that ensures safety, quality of work and excellent standards in the fire detection and gas suppression industry.

PSIRA (Private Security Industry Regulatory Authority) PSIRA regulates the private security industry and exercises control over the occupation of security services providers, ensuring a high quality of training and enforcing minimum requirements for registration as a security service provider. PSIRA, in conjunction with stakeholders in the industry, developed new training standards for all the categories or classes of security service providers.

SASSETA (South African Security Sector Education Training Authority) SASSETA is accredited by SAQA as an education and training quality assurance body in terms of the SAQA act, and the quality council for Trades and Occupations for security qualifications registered on the NQF.

THE SkIllS PROGRAmmES Include electronic security consisting of: CCTV, alarm systems, access control, fire detection, X-Ray inspection, metal detection, bomb detection, monitoring/ interception devices and satellite tracking.

ADVERTORIAL

ENPOWER TRAINING SERVICES, TAkING TRAINING TO THE NEXT lEVEl CCTV (SASSETA ACCREDITED) COuRSES AvAIlABlE: • Operate effectively within a specified control room environment. • Demonstrate and understanding of CCTv • Surveillance skills

ElECTRonIC SySTEmS CABlER • • • • •

FUlly ACCREDITED InDooR SHooTInG RAnGE • • • •

uS 244328 applied Cabling Methods uS115234 demonstrate knowledge of electrical safe working practices uS 12219 select use and care for engineering power tools uS 246694 explain the requirements for becoming a service provider uS 113924 apply basic business ethics in a work environment

ElECTRonIC SySTEmS InSTAllER

Renew your firearm licence • Firearm competence in handgun, shotgun and carbine. Section 21 refresher shoots • Competence in use of firearms for business purposes. • • • •

uS 244321 use elementary electronics as applied to electronic systems uS244232 determine installation requirements uS244333 install electronic equipment uS244326 explain the use of installed systems uS7789 provide customer service uS 119472 accommodate audience and context

BBBEE/ CONSUlTING/ lEARNERSHIPS/ SkIllS PROGRAmmES

IS IT ESSENTIAl? According to Mr Duncan McNicol the MD of Enpower Training Services, the revised DTI Codes have made it almost mandatory to provide skills training not only to existing staff but to provide employment opportunities to the unemployed and disabled. Enpower provides a consulting service to you our valued client where we can assist in providing resources and skills programmes aligned to your score card requirements so as to maintain or improve

your BBBEE rating. We also offer a range of learnership packages and skills programmes, where your company can receive tax relief from the various grants and discretionary grants available through multiple SETA’s. We are specialists in administering learnership programmes and will take on the responsibility and submit all claims for you allowing you to focus on what’s important, your core business.

Enpower Training Services (Pty) ltd Enforce Park, 43 Sea Cow Lake Road, Springfield Park, Durban 4001 Tel:+27 (0)31 573 5498/5479 | Fax:+27 (0)86 606 6137 | Cell: +27 (0)82 082 5277 Email: brucel@enpower.co.za | Web:www.enpower.co.za

SECURITY FOCUS | VOL 33 NO 11 2015

13

SPOTLIGHTONIPSOLUTIONS

PCX46 ... meeting the needs of installers and end-users

Rather than just securing a home or business, end-users can now check on a pet while they are at work, check on an elderly relative who perhaps lives on their own, check on their property when the alarm is activated, or check their children have arrived home safely from school. This is through the addition of 720p HD live streamed images sent straight to their smart devices, with the internal pan and tilt and external static cameras.

D

esigned, created and developed to meet the needs of installers and end-users alike, the PCX46 APP is a professional high-security solution that incorporates IP video cameras and automation control outputs. Accessible on the go from anywhere in the world via iOS or Android smart devices, using secure IP communications encrypted to the highest level, through the PyronixCloud and HomeControl+ App infrastructure. Security, monitoring, maintenance and notifications have never been more accessible or convenient.

End-users are able to manage their system from anywhere, whether at home, work or on holiday, by checking the status of every

14

individual sensor, arming and disarming areas, checking their entire event history and much more.

The PCX 46 App also offers installers unique customised branding opportunities by adding your logo to the PyronixCloud and HomeControl+ App infrastructure. The system also provides the benefits of Pyronix two-way wireless peripherals that deliver unrivalled security, along with installation features such as one-push-to-learn, signal strength indicators, battery saving and more. A security solution is no longer a grudge purchase, but a lifestyle purchase.

SECURITY FOCUS | VOL 33 NO 11 2015

The PyronixCloud infrastructure even allows installers remote programming and diagnosis of systems using Insite UDL software. Therefore, you can establish recurring revenue streams by offering PyronixCloud management services; managing this yourself or passing access to endusers.

No need for on-site set-up static IP addresses or configuration network connections either thanks to Dynamic IP. Instead, just set up an account on PyronixCloud.com, which gives you secure remote access, real-time control and much more from your smart devices in no time. There are also great advantages with the upgrade and upsell options available with the full Pyronix award-winning two-way wireless range. Wireless peripherals are also ideal for retrofit installations and listed buildings where wired systems can be too intrusive.

RESEARCHNOTE

Smart-home security hype waning By Blake Kozak, Principal Analyst for Security and Building Technologies at IHS

W

hat used to be a fairly straightforward (but regulated) industry is now increasingly convoluted. Since multisystem operators (MSOs) began offering security solutions in 2010, the residential security industry has been flooded with new products, solutions, protocols, marketing messages and new partnerships. Although these are all ingredients for a potential paradigm shift, the dust hasn’t yet settled. The initial hype is beginning to wane and, as a result, equipment suppliers and service providers will soon face many difficult questions in the areas of merger-and-acquisition (M&A) activity, new product development, the route to market and end-user awareness. For M&A activity, there are currently dozens of crowd-funded brands. Some have great ideas with incredible potential, while others are a flash in the pan. For those with potential, the primary challenge is their route to market. Established brands have established partnerships, distributors and installers – all of which take many years to forge. Many of the crowd-funded products do not have the time needed to make these connections. As a result, some of these crowd-funded brands will be acquired. For new product development, many existing brands of security equipment are not technology innovation companies. Most of these companies are instead focused on creating products that are reliable and meet or beat standards. Products that have strict standards requirements and are “life-safety” oriented (as opposed to “life-style” oriented) are not often fun or exciting for end-users. These brands must now innovate to maintain market share. While this form of innovation may conflict with original roadmaps and strategy, suppliers operating in the residential security market that do not offer point devices, at a minimum, may find themselves in a difficult position within the next several years. Furthermore the radio frequency (RF) type chosen by the supplier could be as equally important -- or even outweigh the product design itself. The radio-frequency type that will become the standard remains unclear. Nearly all components are agnostic (eg, they can be configured with any RF type and most hubs today are similar). For example, Lowes Iris can work with Z-Wave, ZigBee or Wi-Fi; iSmart Alarm can work with Z-Wave, IFTTT, Thread and HomeKit; D-Link routers work with Wi-Fi or Z-Wave; Comcast and Time Warner are ZigBee, while ADT and AT&T use Z-Wave. The type of RF that will win out in the end is unknown. It could be that the smart home market will be divided between Apple and Android users. However, the winner could be the brand that can accumulate the largest number of devices. Nevertheless, the winning device RF type that will win will be tied to a router, rather than a hub. Devices will work independently and as part of an eco-system untethered from a single hub and cloud brand. Equipment suppliers will need to find the most efficient route to market – though it might not be a traditional route. Suppliers that traditionally use installers have found sluggish uptake for

Internet of Things (IoT) devices, while the retail side has, in some cases, seen stronger gains. One reason for this situation is that traditional installers are sometimes reluctant to upsell technology and are not as comfortable with newer technologies. Some retail outlets are only interested in putting products on shelves, while others have a more vested interest in making sure the customer is educated about the product and understands how to pair various products to create an eco-system. As a result, end-user awareness is not only based on educating the enduser about the technology, but also on suppliers and service providers becoming more aware of how to solve end-user problems and provide ecosystems that have real-world value. With the initial hype of smart homes waning, the industry can now focus on sustainable expansion that may be achieved by the following means: • Understanding end-user needs. • Introduction of ecosystems by Apple and Google. • Prioritising one to three RF types.

SECURITY FOCUS | VOL 33 NO 11 2015

15

RETAILCASHMANAGEMENT

Cash management in retail – 360-degree system adds efficiency operational efficiencies and, importantly, profitability. However, there isn’t a single product or solution that can solve this challenge. A combination of products, processes and solutions is needed. For that, retailers must find a security solution provider with broad capabilities, the right technology, strong sector relationships, and the ability (and best practices) to develop processes to support the cash management function.

ADDING EXPERIENCE AND BEST PRACTICES

G4S has added innovation to best practices to develop a 360-degree or end-to-end retail cash solution that addresses the challenges faced by retailers. Used by more than 3 500 retailers worldwide, it incorporates an on-site physical automatic banking machine (ABM), the G4S Deposita, that counts and instantly registers each cash note deposited, reconciling all transactions to an identifiable source. Agreements with leading banking institutions enable G4S to offer same-day, electronic settlement of the deposited funds into the retailer’s bank account. A terminal management system produces accurate, real-time management information and reports that can be accessed online, at any time and can be imported to the customer’s own financial system. Full risk cover is provided from the moment the cash is deposited into the ABM.

THE BENEFITS:

By Mel Brooks, Africa Regional President: G4S Africa

R

etailers cannot escape the challenges of handling cash. It puts the business and its people at risk. To improve security and efficiency, lower incidences of fraud and reduce shrinkage, retailers are searching for a 360-degree solution that collects, safeguards and processes cash. It’s a big ask as the solution provider must have multiple physical, technological and security competencies, as well as strong multi-sector alliances.

CASH IN RETAIL – INNOVATION REQUIRED

The security needed in a retail store to manage cash includes CCTV, access control, physical in-store security, policies and procedures for cashing up, cash-in-transit security, and insurance. And there are a number of in-store challenges. Cash needs to be managed well:. It needs to be collected, counted, policed, transported off-site and insured. Working with cash is time-consuming and risky. Besides the losses that come with shrinkage, 95 per cent of armed attacks target cash. Retailers would rather focus on their core business. They want cash secured and removed, and deposited into the bank as fast as possible. For every day that cash is not deposited, interest is lost. What is needed is a retail cash security solution that improves

16

• Secure storage: The safest manner in which to secure cash on your premises. • One-stop-shop: The entire cash handling process is taken care of by one supplier, ensuring accountability. • Optimal performance: The ABM saves time and money as it eliminates the need for lengthy manual cash-up processes, improves operational efficiency and reduces operational costs. • Reduction of counterfeiting: The ABM counts and validates the notes automatically at the point of tender, thus reducing the risk of accepting counterfeit currency. • Accurate financial reporting: All our ABMs are connected to a network that stores transactional information enabling a full audit trail. Retailers can view the details of all deposits made at any of their outlets nationwide, per cashier and per shift so that any deviances can be identified instantly. • Decrease of theft: The implementation of a G4S Deposita ABM results in a remarkable reduction in employee theft, pilfering and skimming, because the cash deposits are immediately and automatically registered, per cashier and per shift. • Lowering of risk: The effective processing and quick turnaround of cash that is circulated rapidly, reduces the risks associated with large sums of cash on-site. G4S’ ABM is backed by a full service security solution to support retail cash management that ranges from on-site staff training to physical security services for physically managing the cash, i.e. cashin-transit and other services. For retailers, the right cash management solution can deliver significant business value. Find a proven solution that is backed by a security company with capabilities that reach across the realms of physical and cyber security, that understands the challenges faced by the retail sector, and has a solid reputation.

SECURITY FOCUS | VOL 33 NO 11 2015

COMPANYNEWS

SBV adapting to changes

C

ash services and solutions company SBV Services has increased its investment in technology as it adapts to changing market needs in the South African cash sector. As South Africa continues to see high volumes of cash used, the nature and trends of the local cash environment are continually evolving. Behind the scenes, the logistics involved in the processing and movement of cash, the associated risks and costs of managing cash, as well as the technology required to execute cash services continue to present opportunities for industry role players to innovate. SBV Services says it has identified a number of areas where technology can mitigate risk and improve service delivery to retailers, banks and other businesses that operate in the cash environment. In addition to its recent organisational restructuring and executive committee strengthening, SBV has adapted its technological capabilities to aid the effective circulation of cash in South Africa. SBV has a thorough understanding of the cash sector and is partnering strategically with its customers. We have taken significant strides through a renewed focus on our people, investment in our IT capabilities, and the re-engineering of our business processes. Businesses and banks are consistently looking to us to save them costs without compromising on the mitigation of their risks. Most importantly, these investments will ensure that cash keeps circulating in the right quantities, at the right time and that throughout the process people and communities are safe,” says SBV managing director for South Africa, Mark Barrett.

TECHNOLOGICAL INVESTMENTS

SBV’s recent investments and commitments include establishing automated processes in its cash centres that reduce time and cost of processing cash in and out of the cash centres. This means customers get their money in their accounts quicker than before. The deposit process also sorts money and processes cash according to the South African Reserve Bank’s standards. SBV has also increased its IT capability with investment in data production, business intelligence and the development of a cashforecasting solution to allow for greater efficiencies and integration with the bank’s systems. SBV has also invested in research and testing of new technology that will virtually eliminate ATM crime in South Africa. South African banks spend millions on ATM crime investigations and this technology is available to assist banks in diverting crime away from ATMs. This technology has already prevented a number of crimes at ATMs and in their surrounding business areas. SBV has also upgraded its National Command Centre. The Centre has been accredited by the South African Information and Technology Association and complies with global information and technology standards. Vehicles are equipped with vault management technologies that help employees carry out their work safely. Together with a dedicated team of processers at SBV’s command centre, this system creates an impermeable barrier for criminals looking to break vault codes and passwords.

PRIORITISING SAFETY

Prevention of fatalities of both cash-in-transit employees and civilians remains a top priority for SBV. Training is critical and SBV employees have been retrained to refresh their skills on the use of company equipment to defend themselves and to protect assets. Continued on page 18

COMPANYNEWS

Building a secure future with Securex 2016 THE recession has clearly taken its toll, not only directly by impacting finances, but indirectly by influencing unemployment and current salaries. Many people are living below the breadline and this is one of the main contributors to the rising crime levels in South Africa. Both businesses and private individuals are affected by the ongoing rise in crime, with recently published statistics indicating a 7,4 per cent increase in the number of residential house robberies and a 13,7 per cent increase in business robberies (source: Institute for Security Studies). The problem is not an absence of methods and modes to detect, decrease and deter crime, but rather what is the best combination for a chosen application. Consumers are often in the dark and many have had their fingers burned by unscrupulous suppliers or installers. The answer is quite simple – a visit to Securex

2016, Africa’s leading security and fire exhibition. Held between 24-26 May 2016 at Gallagher Convention Centre in Midrand, Johannesburg, Securex 2016 will provide visitors with the unrivalled opportunity to interact with leading local and international manufacturers and suppliers of the best brands in security and fire technology and services. “We had an amazing turn-out at the 2015 exhibition and with the inclusion of a CyberAfrica conference and workshop, we are confident we will see an even bigger increase in visitor numbers in 2016,” says Joshua Low, Securex event director at Specialised Exhibitions. Mr Low explains that Specialised Exhibitions has aligned itself with CSCSS (Centre for Strategic Cyberspace + Security Science) to offer South African businesses the opportunity to hear international cyber security specialists share their knowledge and research in a targeted oneday conference.

Proposed topics include insider threats and “hackenomics”. Other visitor attractions include the everpopular educational sessions in the free-toattend Securex Seminar Theatre where renowned speakers share pertinent information on industry best practice, trends and legislation; the Business Matchmaking Service sponsored by Ideco which allows visitors to be pre-matched with relevant exhibitors; and a new products display. “The stand space booking process is brisk and we are looking forward to a superb lineup of equipment across the entire security and fire spectrum. Visitors can pre-register online at www.securex.co.za to avoid the queues at the exhibition,” Mr Low concludes. To book a stand or discuss a sponsorship package, prospective exhibitors are encouraged to contact Sven Riddle or Zelda Jordaan on svenr@specialised.com or zeldaj@specialised. com or visit www.securex.co.za.

SBV adapting to changes Continued on page 18 SBV continues to improve its service offering with its Shopping Mall Cash Recycling (SMCR) system and aims to help make all malls in South Africa gun-free zones that are a safe environment for shoppers and retailers. SMCR is designed to eliminate the unprotected movement of cash within a shopping mall and to provide tenants with a banking system that operates according to shopping mall timelines. SBV is also in the process of replacing all 600 of its cash-carrying armoured fleet of vehicles and has introduced 160 new generation cash carrier vehicles into its fleet, with a further 300 vehicles scheduled to be introduced over the next three years.

18

SBV continues to work with law enforcement to reduce both blue and white collar crime in South Africa. Its investigations unit is made up of a formidable and highly experienced team that has built extensive intelligence networks. The economic demand for cash, the continual need to be alert to criminal trends and the growth in technology solutions have contributed to a dynamic cash management sector in South Africa. As one of the leading companies in this sector, SBV’s recent investments and strategic organisational updates have affirmed its commitment to making the management of cash as safe as possible and to contributing positively to the role of cash in the local economy.

SECURITY FOCUS | VOL 33 NO 11 2015

COMPANYNEWS

ADVERTORIAL

Officers honoured for bravery ON Thursday, 26 November 2015, Bidvest Protea Coin acknowledged the valuable contributions made by 19 security officers who went beyond the call of duty in ensuring the safety of assets and lives of their customers. They were awarded the Crime Prevention or Crime Combatting Medal for Bravery. Five security officers who had passed away in the line of duty were also honoured by the awarding of a Posthumous Medal for Bravery to their family on parade. Awards were also presented to more than 100 customers who have been in a long-standing relationship for more than a decade with Bidvest Protea Coin.

A group of 27 unemployed students, who are currently participating in the Bidvest Protea Coin “Security Learning Programme for the Unemployed” as well as a special guest from the “Reach for a Dream Foundation” were in attendance. Themba Mngese is 15 years of age and has been diagnosed with acute lymphoblastic leukaemia. He is currently receiving treatment at an oncology ward in Pretoria. His dream to fly and become a pilot inspires hope in him to continue fighting his illness so that he can someday make it a reality. Today, Bidvest Protea Coin were humbled by being given the opportunity to have Themba realise his dream and had him fly in a Bidvest Protea Coin chopper. The chopper landed on the parade ground after which Themba embarked and presented the South African flag on parade for hoisting. “Indeed a moving and memorable event,” remarked Bidvest Protea Coin chief executive officer, Petrus van Niekerk. Mr van Niekerk highlighted events of bravery which included among other events arresting armed suspects on various mining sites despite coming under fire and being wounded; recovering many tons of various minerals; arresting suspects cornered on security residential estates; the conducting of undercover operations, of which some extended beyond a period of two years and subsequently leading to the arrest of numerous suspects. In one instance, 54 suspects involved in crimes related to gold-bearing metals were arrested and convicted; and securing prison sentences of up to 27-years – including by among other methods, using highly specialised technical security

solutions to secure such convictions. Another highlight of the event was the awarding of a medal for bravery to a K9 named Ferro. K9 Ferro instinctively tackled two suspects who were firing at random at his handlers. Despite guns being ablaze he dragged both to the ground. The suspects managed to get loose and fled. Indeed, K9 Ferro displayed a high level of skill and willingness to risk his own life in order to protect his fellow officers. Having experienced the forever present security threat that prevails at customer sites, irrespective of the industry they belong to, Mr van Niekerk reminded his officers in the field that it remains critical that with the festive season ahead they must at all times remain vigilant. He stressed that the festive season will bring about many challenges that will test our ability to make a difference in our presence and actions.

SECURITY FOCUS | VOL 33 NO 11 2015

19

TECHNOLOGYUPDATE

Smart cities:

revolution in every area of life According to the United Nations, the world population will reach almost 8,5 billion by 2030. As populations grow, so do cities. Even now, more than half the world’s inhabitants live in urban areas, and more than one million move from the country to the city every week. This trend places enormous demands on people and infrastructures. Because only when communication, energy, safety, security and mobility of goods and people function seamlessly, can cities offer their citizens quality of life and a flourishing economy. For city planners, the answer to these challenges is the “smart city.” The foundation are uniform standards for intelligent, secure and resilient infrastructure solutions. By Enzo Peduzzi, Director of Industry Affairs, Siemens Building Technologies, and President of Euralarm

T

he current process of urbanisation is reflected not only in housing shortages and sky-rocketing rents. European cities, in particular, were built based on 19th century principles, and the individual supply systems are often viewed in isolation. The exploding population is rapidly driving cities to their limits with respect to energy supply, security, digital communication, transportation and traffic. The concept of the smart city provides one answer. Its primary mission is to distribute existing resources efficiently. Networking individual supply systems through technical solutions should enable cities to respond dynamically to temporary demands, thus preserving their functionality.

20

MEGACITIES AS SECURITY BOTTLENECKS Urban space is especially vulnerable. Accidents, natural disasters or terrorist attacks and the resulting supply bottlenecks are even more severe in the face of dense populations, large numbers of people and an often overburdened transportation infrastructure. In addition, there is a clear correlation between the size of a city and its crime rate. Eighty per cent of recorded crimes occur in cities that account for a total of 50 per cent of the world’s population. While that may be normal for tightly-packed urban areas, countermeasures are still needed to protect life and property as elementary freedoms and values. The World Bank has estimated that, depending on the country, the total cost of crime can be as much as 25 per cent of the gross domestic product (GDP). According to the European Commission, even the comparatively safe European Union spends

SECURITY FOCUS | VOL 33 NO 11 2015

at least five per cent of its gross domestic product on costs resulting from crime and natural disasters. Such events have considerable consequences, not only for the persons directly affected but also for the community as a whole. Global value-creation chains and the war for talent pit not only economy against economy, but city against city. If city planners fail to guarantee safety, security, and supply, investors look elsewhere and highly qualified workers move to where they can expect the highest quality of life. To keep pace with global competition, cities have a vital interest in meeting these challenges. SMART CITY, THE UNKNOWN ENTITY The concept of the smart city promises to improve the quality of public and private services through digital technologies. At the same time, the city’s costs and

TECHNOLOGYUPDATE

consumption of resources drop, which in turn raises the well-being of all. Seen in that light, every city, no matter how small or large, wants to be “smart.” But what does that really mean? What criteria needs to be met? Among the most pressing issues large cities face are the constant rise in traffic, energy use and emissions, the security and safety of the population, a reliable high-speed network, and finally, how to finance it all. In spite of everything, however, there is no consistent definition of what a smart city really is. Different companies and business media have named initial indices. But those indices are as different as night and day, and hence inadequate in order to compare individual locations and their “smart city” qualities with any transparency. That would require uniform key performance indicators (KPIs). What the various indices do share, however, is the lack of a KPI for the degree of protection, security and resilience of a city. But a city that is not safe and secure cannot be smart. So the smart city approach must be seen more holistically. Comparable and transparent benchmarks must be created while at the same time taking into account elementary safety and security standards. UNIFORM STANDARDS ARE NEEDED Investors and experts need transparent key performance indicators to be able to assess smart cities, although the cities themselves and other stakeholders, eg, city administration, police, fire department and civil defence, also rely on standards. Only then will it be possible to make systematic progress. Initial results are already in evidence. The Focus Group on Smart Sustainable Cities of the International Telecommunication Union (ITU), a special UN organisation, offers technical reports and specifications, such as in the areas of cyber security and data protection. In addition, a number of different KPIs have been defined to help rank smart cities in areas such as telecommunications. The ITU defines smart cities as follows: “A smart sustainable city is an innovative city that uses information and communication technologies (ICTs) and other means to improve quality of life, efficiency of urban operation and services, and competitiveness, while ensuring that it meets the needs of present and future generations with respect to economic, social and environmental aspects.” Likewise at the international level, the International Standards Organisation (ISO) has defined in ISO standard 37120 a total of

100 indicators for measuring city services and quality of life. 11 of them revolve around safety and security. This includes indicators that target security, fire, safety and crisis management, as well as water, energy and transportation. That makes ISO 37120 the only standard with KPIs appropriate for measuring the degree of security and safety in cities on a comparative basis. Approximately 250 cities in 80 countries are participating in the introduction of this standard, including London, Shanghai, Toronto and Rotterdam. To this end, they report metrics like the number of deaths due to fire per 100 000 inhabitants and the response time of the police and fire departments after the initial call. This makes it possible to indicate transparently and verifiably just how safe a city really is. The fact that ISO 37120 includes diverse safety and security indicators is no accident. Siemens security systems specialists actively contributed to the development of the standard in the relevant work groups. This led to the development of measurable and meaningful security standards. SAFETY AND SECURITY AS THE FOUNDATION OF THE SMART CITY The city of the future needs smart, secure and resilient infrastructure solutions. Smart city efforts that concentrate solely on smart energy use don’t go far enough. Until now, safety, security and resilience have often been viewed as convenient side effects that need no separate planning. But quite the opposite is true. An urban community can only function properly if normal life can resume as quickly as possible after an incident, such as a major fire or terrorist attack. Ideally, however, such incidents should be prevented in the first place. This requires intelligent linking of individual sub-systems and taking advantage of the resulting benefits. Inter-operable systems offer safety, security and stability for critical infrastructures such as airports and data centres. One essential component is the physical security of infrastructures and IT networks. Even the most sophisticated firewalls are of little use if the door to the server room lacks a reliable access control system. PROTECTING A CITY’S “VIRTUAL BACKBONE” Cities house not only important economic and intellectual resources such as universities, public buildings, offices and production facilities, but also transportation networks and critical infrastructures. In light of the ever-increasing role of IT in

providing urban services, the protection of this “virtual backbone” is becoming more and more critical. In most cases, safeguarding critical infrastructures does not require re-inventing the wheel. From security solutions in data centres and video surveillance to intelligent crowd evacuation, the security industry already has countless solutions in place. The task is to logically embed these solutions in a “smart city” context. This requires integrating a variety of systems – communication, automatic alarm, information and video surveillance systems – into a central command and control platform to ensure comprehensive and consistent incident response. Therein lies the heart of a smart, safe city. Implementing these security standards requires engaging all the stakeholders – from community administrations to NGOs and standards committees – in order to create policies that not only motivate their implementation, but also set transparent international standards. ISO 37120 and the technical reports and specifications of the ITU are a good place to start. Weak points and possible counter-measures need to be defined and costs calculated. At the same time, we should not lose sight of the fact that the resilience of cities tends to be greatly over-estimated and that in the end, technology is not the solution for everything. Committed citizens and efficient intervention forces are and will remain crucial for the security and safety of a city. SAFETY AND SECURITY MATTER IN GLOBAL COMPETITION Cities have a fundamental self-interest in transparent and comparable smart city structures because safe and secure urban environments are especially attractive in the global competition for real and human capital. Often, even cities that see themselves as smart don’t adequately address the issue of safety and security. Therefore, one of the main responsibilities of politics is to identify the appropriate stakeholders and share in the development of solutions. This process requires defining clear safety and security standards for smart cities, as well as providing or creating the means and incentives for their implementation. The smart city concept will revolutionise urban life much like the industrial revolution did. To shape this revolution successfully and for the good of all, it is absolutely essential to create the proper foundation from the start. Safety and security must not be left until the end of the process.

SECURITY FOCUS | VOL 33 NO 11 2015

21

ONTHEMARKET

The box that is changing surveillance

M

any of us would like a surveillance system through which to keep an eye on our homes and businesses. The problem is they are either prohibitively expensive or come with hidden costs. As Axis Communications’ sales manager, Jason McGregor explains, the purchase and installation price tag is not the whole picture: “Technician call-out is the real hidden cost. Many people buy a surveillance system, but often end up with something that doesn’t work too well or at all, despite endless troubleshooting that can go nowhere.” Even if you get an expensive system, does it do all you need? Will it have enough space to store the video and can you access it on your phone or PC? These are features usually reserved for highend surveillance systems that only those with really deep pockets can afford and maintain. But, the march of technology has opened the way for a surveillance revolution, namely Axis Communications’ F34 system, aka Surveillance In A Box. Modern technology has made it feasible to design a surveillance system that is intelligent, connected and easy to install, all at a great price. By harnessing online services, machine intelligence and flash memory, Surveillance In A Box is an intuitive, transparent, affordable and

non-technical surveillance offering that has been stress-tested with non-technical professionals. The name says it all: Surveillance In A Box contains a selection of discreet camera mounts that can be placed on the ceiling or even inside certain light mountings. These are home to four removable camera heads that record in full colour HD, allowing for different configurations as they are called for. The cameras in turn connect to a central box. This box is linked to the home or business Internet connection. That allows the system to do several things such as project the various cameras to the Axis Camera Companion, an app for your phone or tablet. A web portal also lets you keep an eye through any PC. Archive footage is kept on high quality flash memory SD cards housed in the box. The same cards as you would use in a digital camera, these are easy to maintain and swop. By using Axis’ Zipstream technology, the video feeds consume minimal amounts of data without sacrificing clarity or performance. Surveillance In A Box works out of the box. The central control hub will sniff out your Internet connection, even if you change your login details or replace your Internet router completely. It works comfortably with a range of Internet connection technologies, including ADSL and 3G. Such versatility and ease broadens its scope

beyond keeping an eye out for intruders. Roy Alves admits he uses one of the cameras to check what his young kids may be watching on TV. Surveillance can also add to business intelligence: if you ever wondered what your employees get up to when you are not around, Surveillance In A Box gives easy access as long as you have a data connection, while its modular design lets you add cameras if you need more coverage. It also meets insurance requirements. “Surveillance In A Box was designed to have a small footprint, consume little power and yet still make sense to whoever installs it. This would not have been possible five years ago, but with the combination of the Internet, intelligent devices, good design thinking and Axis’ online services, we believe we have created a surveillance revolution.” Not only a revolution, but a very affordable one for a system that lets its owner take full charge. No more callout fees. No more painful troubleshooting. No more big bills and broken promises. Just a camera system that tells you what you need to know, no matter where you are. It’s a promise that Axis Communications underpins with free support and a three-year warranty. It’s such a good deal you may want to put one in your lounge and sneak a peek at the game while you are at work …

Axis - F34 Surveillance System – surveillance in one box.

22

SECURITY FOCUS | VOL 33 NO 11 2015

ONTHEMARKET

Active Track:

so much more than just another guard monitoring solution ACTIVE Track provides a complete monitoring solution that allows employers to seamlessly track and monitor the movements of their employees, including sales representatives, drivers and even a fleet of vehicles. With an endless range of applications for the widest scope of industries, Active Track goes far beyond the security sector with a monitoring solution that offers complete accountability and peace-of-mind. A COST-EFFECTIVE LOGISTICS SOLUTION When it comes to supply chain management and logistics transportation, there are a number of challenges facing companies who need to be accountable to clients for the timeous delivery of goods. These include road infrastructure limitations, increased traffic congestion, volatile fuel and toll pricing, offloading turnaround times, delays at border points, as well as the availability of qualified drivers. However, the Active Track device does provide a solution to companies that need to efficiently track the movement of their employees and vehicles at all times. Using the GPS (Global Positioning System), which is a space-based satellite navigation system, Active Track provides an efficient monitoring tool by generating a GPS position to identify the location of drivers and vehicles via Google Maps. The system has the capability to record the

duration of time a driver spends on the road, as well as how long the vehicle has stopped at various points. Using the device’s RFID (Radio Frequency Identification) technology tags, Active Track can generate new alarms for various functionalities. The device includes a “Please Call Me” button for easy communication access to the driver, as well as a Panic button if driver is in duress. It’s clear that Active Track is the ideal solution for companies that require a monitoring solution for their long-haul and cross-border fleet of vehicles. Active Track provides the ability to stay in contact with drivers, even in the most remote locations. It also provides a significant cost saving in terms of cellphone communication costs, as the driver does not require a mobile phone to remain in contact with head office. In addition to a 24-hour battery life, Active Track now comes with a harness and docking station to prolong the battery life of the device, where it can be charged from the vehicle itself. MANAGING YOUR SALES TEAM EFFECTIVELY Meeting current and potential clients face-toface remains one of the most effective ways to ensure your business keeps growing. But many companies who use travelling sales representatives and personnel still struggle to maintain control over a mobile workforce

where productivity is key to survival. Active Track provides the most efficient and cost-effective solution on the market, to keep you connected to your sales team in real time. Active Track provides a simple, yet highly effective and reliable personnel tracking system through its GPS technology. Using Google maps, Active Track generates the GPS position to identify the client’s position and track the door-to-door movement of sales personnel to these clients. The system has the capability to record the duration of time a sales person spends at a particular client. In addition, the device can generate a series of new alarms via the RFID tags, including “New Client”, “Training”, “Routine Visit” etc, via RFID tags. Active Track again cuts down on the cost of cellular phone communication via the ‘Please Call Me’ button for easy communication between the sales person and head office. The panic button also ensures your sales personnel are safe, particularly when travelling to remote locations. A SEAMLESS REAL-TIME PERSONNEL MONITORING SOLUTION Active Track is comprised of multiple technologies including RFID, GPS GPRS and GSM, all driven by the web interface software solution, Active View. It’s the seamless integration of these technologies that has Continued on page 30

SECURITY FOCUS | VOL 33 NO 11 2015

23

CASESTUDY

Quick turn-around

results in improved efficiencies ABOUT THE CLIENT Route Management Services (RMS) was established in 2009 by a group of specialists with extensive knowledge and experience in the trucking and logistics industry. The business is focused on incident risk management and has developed several innovative technology solutions around this. RMS skilfully manages and monitors all trucking incidents to benefit not only the transporter, but also the insurer. With highly trained staff, one of the most effective digital management systems, and a countrywide network of selected service providers, RMS is a leader in the field. THE CHALLENGE One of the key solutions in the RMS stable is the ICAB 2000 two-way camera system that is attached to the windscreen of a vehicle. It automates warnings and emergency indicators to initiate the appropriate response. The device captures imagery in both the cab and on the road at the time of the event which is then sent via a SIM card for processing in a national operations centre. The ICAB 2000 features Please Call Me and Panic buttons to provide drivers with additional ways of getting in touch in the event of an emergency. Given the extensive footprint of the ICAB 2000 devices in South Africa, RMS needed a more effective solution to distribute and manage the SIM cards in operation. “Our biggest challenge was to get the large amount of SIM cards for the fleet from local service providers. Additionally, if any of the devices got stolen, it was a cumbersome and expensive process to perform a SIM swop,” says Cliff Harwin, financial director at RMS.

24

RMS was also concerned that if the SIMs were not managed properly, it would have a significant impact on how it tracked vehicles and billed clients. After investigating several service providers, RMS decided on Flickswitch because of its real-time platform that can efficiently respond to all data SIM management needs. THE SOLUTION Since its launch in 2007, Flickswitch has built a reputation as an organisation that simplifies GSM SIM management. It focuses on machine-to-machine, telemetry, and bulk direct airtime payments across various mobile networks. “Flickswitch provided us with a smooth first SIM roll-out to the more than 1 000 devices and all the subsequent activation of all devices currently in operation. Now, all our SIMs are on prepaid with the company further simplifying the management process. This means that if we stop using a specific SIM, we do not have to pay for it,” says Mr Harwin. According to Kees Snijders, managing director of Flickswitch, RMS required a tailored approach that would have minimal impact on business operations. “As these SIMs are fundamental to the business, our team needed to provide RMS with a seamless implementation while still keeping their clients happy,” he says. BENEFITS “Going with Flickswitch means we now have access to one of the most advanced SIM management solutions in the country. The SIMs are automatically topped up with specified amounts so we never lose contact with any of our devices in the field,” adds Mr Harwin. He says it is also now possible to easily verify whether an ICAB 2000 is working properly and identify any errors. “In the past, if a SIM was not reporting back data, it was a massive issue to get the information back. With Flickswitch, this challenge has now been overcome. This also means we now have access to information on a more real-time basis,” says Mr Harwin. Mr Harwin cites the responsiveness of the Flickswitch team to any queries or technical issues as exceptional. “Even if we ran into a problem on a Sunday, the Flickswitch team got back to us very quickly. They also supplied us with the required SIMs in a timeous fashion. The relationship is really working very well for us,” he says. Mr Snijders agrees. “The road ahead with this partnership is quite exciting as there are many opportunities for growth. This could include expansion into the rest of Africa and leveraging our advanced reports for additional insight,” he says.

SECURITY FOCUS | VOL 33 NO 11 2015

OPINIONPIECE

Protect your corporate network from unauthorised access

By Fred Mitchell, Security Software Division Manager, Drive Control Corporation

T

he threat landscape is constantly evolving, requiring advanced security protocols and technologies. Trends such as mobility and “Bring Your Own Device” (BYOD) have added complexity, posing a number of security risks for organisations, including the need to secure access from a wide variety of mobile devices. In addition, the growing popularity of “Software as a Service” (SaaS) for critical business applications, as well as public cloudbased applications for data storage and sharing, present an increased security risk. Previously utilised security methods, including passwords and traditional two-factor authentication (2FA) solutions, are simply no longer sufficient to meet the evolving security threats faced by business today. In addition, advanced security methods have become increasingly cumbersome, reducing the likelihood that users will actually stick to security protocol and requirements. Smart authentication that delivers strong security, as well as greater ease of use, has become essential, and contextual 2FA offered as a managed service has emerged as the ideal

solution to this challenge. An increasingly mobile workforce can offer numerous benefits to organisations, including increased efficiency and productivity. However, mobility also increases the complexity around ensuring only authorised users gain access to sensitive corporate data. The challenges around security are the same as they always have been, specifically protecting against breaches when data and applications are accessed and complying with various regulations around data protection. The consequences of inadequate security include data theft, penalties for non-compliance with regulations, loss of intellectual property, and damage to brand reputation, among others. Given these changing requirements and the evolving threat landscape, smarter user authentication is essential. While passwords have been the go-to solution for user authentication, the reality is that they are simply not effective anymore. High profile breaches have proven just how easy they are to steal or work around. In addition, as the need for more complex passwords has arisen, the human element has become more of a challenge. People simply cannot remember their various passwords, and thus resort to unsafe techniques such as disabling them or writing them down, both of which are not secure practices. Two-factor authentication solutions emerged to counter this, including a password and PIN or a password and a personal question, as well as a password and a security token device. However, these are not infallible and are also frequently an inconvenience for users. In addition, they are often highly costly on premise-based solutions that require significant management and maintenance, which many enterprises do not have the skills to achieve. Organisations need a solution that will provide employees, both mobile and officebound, with simple, secure access to the data and applications they need to do their jobs effectively. The ideal solution to this challenge is 2FA that is offered as a managed service and combines a variety of contextual

authentication options to meet a variety of different needs. SaaS, or managed solutions, offer the benefits of reduced capital outlay and maintenance costs, as well as scalability and predictable costs. These solutions are agile and can combine the right authentication tools for any particular scenario, from the more traditional dynamic security codes, to more advanced solutions such as biometrics. In addition, they can be offered as contextual, tokenless authentication solutions that can adapt to the changing needs of the mobile workforce. By harnessing the power of managed services, these 2FA solutions enable organisations to leverage the proven benefits of token-based authentication without the hassle of the physical security token. Dynamic security code authentication can also be combined with other security methods including device fingerprinting, hardwarebased identifiers, and user-behaviour risk analysis, to enhance security. This makes authentication simple for the user, as all the verification takes place behind the scenes, and they are simply required to provide a user name and their security code to gain access. Contextual 2FA combines tokenless dynamic security codes with complex device analysis, or a combination of device and behavioural analysis, depending on the scenario, delivering proven logon security. As the mobile workforce continues to grow, organisations will have more and more employees accessing corporate data and applications from outside the network via a variety of different devices. User names and passwords are no longer enough to provide adequate security against unauthorised access. However, traditional 2FA systems have often proven cumbersome and have limited user adoption, in addition to often being costly to implement. In order to ensure maximum security, as well as maximum adoption of security solutions, organisations need easy to use, seamless 2FA that is cost-effective and efficient. Smart, contextual 2FA solutions delivered as a managed service are ideal for effective protection of the corporate network.

SECURITY FOCUS | VOL 33 NO 11 2015

25

INTERNATIONALNEWS

Retail therapy for ACT

D

ante Group has installed ACTviquest, an integrated access control and video management solution, at the £100m Manchester Arndale shopping mall. Unique in the security industry, ACTviquest from ACT enables users to operate cameras and access control from a single platform as part of a unified suite. The Arndale is the third largest city centre shopping venue in Europe. It has complex needs and required a scalable solution that would combine VMS with access control as a genuine integration rather than a “bolt-on” compromise. ACTviquest offers flexible video recording, retrieval and archiving options with broad access control information such as break-glass, door forced or door ajar scenarios. Users at the Arndale are benefitting from a GUI that shows the site with a 3D feel which represents all devices and their current status as icons. Fire alarm systems and break-glass incidents are included in these views. If a member of the public or an intruder

attempts to use a restricted door anywhere on the 140 000 square-metre Arndale site, ACTviquest highlights this to operators and presents them with camera feeds in the relevant zone. The Arndale has a nine-floor central tower with offices that are used by its own staff and third parties. Employees use MIFARE cards with access privileges appropriate to their job. They present their card to readers, and door control is then managed via ACTpro 4000 controllers. These units are designed for high-traffic volumes where changes to the cardholder database are a regular occurrence. They can manage up to 60 000 users. ACTviquest has a mobile app that not only allows Arndale managers to view the site remotely, but means they can leave the control room during an incident to gain information on the ground as a situation unfolds while still viewing camera streams and access control status from a smartphone or tablet. This level of information can contribute to optimum decision-making. The app, which is available for both iOS and Android, gives comprehensive PTZ control of cameras. As an alternative, users outside the operational hub can both view and control up to six cameras as well as monitoring access control events simply by logging in to any major web browser. Thousands of business visitors come to the site in Manchester’s city centre for appointments every week. ACT worked with Dante Group and Thames

Valley Controls (a high-technology lift control specialist) to ensure that ACTviquest is aware of which lifts and doors are appropriate for each visitor’s destination. If a visitor tries to enter areas that are not applicable to them they will be denied access. As the project develops, ACT will be integrating with more than 150 cameras (both IP and encoded feeds from analogue) at the Arndale. The software supports all major camera brands including Hikvision, Ganz, Vivotek, Bosch, Samsung and Sony. Michael Byrden, sales director of ACT, said: “The installation shows ACT supplying unified access control and situational awareness to one of the most important shopping malls in the UK. “Unlike most retail sites, the focus here is public safety and general logistics rather than shrinkage. ACTviquest is empowering management at Manchester Arndale to process an ever-increasing range of data types and combat broad security threats.” ACT solutions are being used extensively in the retail sector. Other major applications include the French chain Hyper U, Asda in the UK (a subsidiary of Walmart), Sainsbury’s, Aldi and Ocado (an online supermarket). Dante Group provides project management services as well as commercial fire and security systems throughout the UK. The company has mechanical and construction divisions. It has achieved the quality standard ISO9001 and environmental standard ISO 14001. Specialisms include CCTV, door entry, intruder alarms and PA/VA.

Smart appliances lead the way By Roz Euan-Smith, Senior Analyst, IHS Inc. ACCORDING to a recently published IHS report (Smart Home Energy Management Devices Report – 2015) analysing the market for demand-response enabled smart home energy management devices, in-home displays and smart thermostats will lead the way in terms of installed base numbers but will generate less revenue than smart appliances – a combined US$57-m compared to nearly US$3-b – due to government and utility company subsidies. The report analyses the market potential for smart home energy management devices which connect to a smart meter in more than 20 individual countries and regions, providing forecasts by country, device type and connectivity protocol. The forces driving consumer adoption of

26

these devices differ from region to region, with several key factors determining whether or not the market will flourish, such as the country’s energy profile, condition of electricity infrastructure, government policies on energy efficiency and technology investment, and citizen engagement with both energy efficiency and smart home technology. Of device types, in-home displays (IHDs) are projected to have the highest installed base and unit shipments from 2011 to 2025, followed by smart thermostats which are predicted to have an installed base of 21,4 million by the end of 2025. However, revenues for both IHDs and demand response-enabled smart thermostats are relatively low, as these devices are often subsidised by the government or utility companies. Smart appliances – such as washing machines and refrigerators – are projected to

SECURITY FOCUS | VOL 33 NO 11 2015

have the highest revenues by the end of the forecast period, growing from US$600 000 in 2014 to approximately US$3-b in 2025, due to their higher unit price. IHS Technology has covered the smart home market since 2010, and regularly analyses all aspects of the market. The Smart Home Energy Management Devices Report for 2015 provides in-depth analysis across three world regions – the Americas, EMEA, and Asia. Unit installed base, shipment and revenue figures are estimated for 2011 to 2014 and forecast through 2018, as well as long-term regional forecasts for 2020 and 2025. The market is segmented by region, country, product type, and connectivity. Additionally, IHS analyses the market for all Smart Home Automation Devices in its Smart Home Intelligence Service.

INTERNATIONALNEWS

LR325k camera released EVVE Surveillance has released the LR325k, an ultra long-range full HD 1080P surveillance camera for use in environments requiring exceptional image clarity over long distances such as ports, borders, critical national infrastructure (CNI), safe city projects and military bases. The LR325k can detect the presence of objects at 35km, recognise them in terms of category at 15km and identify them at 5km using Johnson Criteria. The Johnson Criteria was developed by the US Military for evidential surveillance and now used as a performance benchmark for civilian and military optical surveillance capability. Created in-house by the company’s own R&D team, the LR325k delivers outstanding HD-SDI colour image clarity based on a 120x optical zoom lens. In-camera processing exploits corrective modes to optimise performance in adverse conditions such as fog and mist. A premium IR cut filter developed especially for the product optimises night and low-light performance. The camera’s optional laser IR illuminator extends capability even further allowing full 24hour operation in all lighting conditions. Use of the camera can therefore be offered in covert or semi-covert formats for military applications in battlefield terrain containing potentially hostile parties. If deployment must be completely covert for fear of reprisal, Evve Surveillance offers EMCCD and SWIR versions. Evve Surveillance has augmented the optical capabilities of the camera by developing a dedicated pan/tilt head with anti-backlash gearing, variable speed and high resolution preset recall for absolute positioning to +/0.015 degrees, an exceptional level of accuracy not found in commercial off-the-shelf pan and tilt units. This assists operators at, say, border perimeters where the camera must regularly observe checkpoints or known points of vulnerability that might be 40kms away. An error of one or two degrees can mean missing such a target completely so accurate preset recall is a vital feature. The LR325k incorporates an overview camera which is essential for the operator since it allows colleagues to help by giving general spatial awareness and co-ordinates such as the location of the small distant target in relation to a large landmark. Any operator with experience of using highlyfocused optical equipment across long distances on land or at sea and in harbour environments, will immediately appreciate the potential assistance offered by this mode of working. Every aspect of the LR325k has been developed to maximise user benefits. The design is modular

in three main elements meaning the weight of individual modules (under 20 kgs) is manageable for rapid deployment in the field and for air transport in a variety of civilian and military craft. The interconnected design also makes in-field support far easier than that possible with other systems. Intuitive joystick control allows the operator to track a target using a combination of the main camera and the overview camera. Evve Surveillance has invested heavily in the user interface to ensure the operator can concentrate on the images being seen rather than control of the system.

ACCESS CONTROL PORTAL LITE

Designed to operate in extreme environments and climates, the LR325K has multiple cooling systems to stabilise temperatures within the enclosures at day or night. The LR325k is produced in HD-SDI, analogue and IP versions. It is available to order now and can be custom-painted to suit any environment or application. The range will be extended shortly to offer short wavelength IR (SWIR) and electronmultiplying (EMCCD) sensor versions. An OEM package is also available for system integrators, as well as a bespoke modification service for special applications and projects.

ATOM CHARGED MOBILE

Device/Solution: ATOM Charged Mobile Manufacturer/ brand name: ATOM by Powell Tronics Distributor: Powell Tronics Supplier: National Dealer Network Device/Solution: Portal Manufacturer/ brand name: Impro Technologies Distributor: Powell Tronics Product description: Portal Lite : a small but powerful, fully embedded web access control solution - no software required; up to 8 anti-passback doors and 1000 tag holders. Portal Pro: a web based access control solution that bridges the gap between entry level and enterprise solutions. Up to 100 doors per site, 100 sites per system and 5000 tags. Application: Access control / Web based solution Integration support: Impro Technologies hardware.

Contact: Mike Austen | marketing@powelltronics.com 0861 PT SALES

ATOM Charged Mobile provides the market with a practical means of biometrically enrolling employees as well as accurately capturing their time and attendance clockings without the need to be inside an office or building. ATOM’s clever use of web and network technology allows for employee details to be formally captured by HR, then remotely capture their biometric templates by a site manager out in the field using the sleek and simple user interface of the handheld scanner with built-in Morpho MSO device. 3 Clocking modes allow for speedy capture of clockings as employees arrive or leave site for their shift. Application: Biometric / Mobile Scanner / Time and attendance / Remote Sites Integration support: Morpho Biometrics and various payroll interfaces

Contact: Mike Austen | marketing@powelltronics.com 0861 PT SALES

SECURITY FOCUS | VOL 33 NO 11 2015

27

LAW&SECURITY

2015 in retrospect

I

By Peter Bagshawe

t is the norm to submit a retrospective of the year as it draws to an end and this normally is a review of the year’s articles in an abridged format. I intend to depart from the norm by expanding on a number of the articles by introducing new information that pertains to more recent events that have taken place or form a thread of events with commonality. On 7 January 2015, two gunmen entered the offices of Charlie Hebdo (a weekly satirical French language magazine) and shot 10 members of the magazine staff and a policeman seconded to provide close quarter security to the editor. The shooting was done by two brothers, Said and Cherif Kouachi, who killed a member of the police as they exited the building and escaped. Two days later, the brothers were located in a printing works in an industrial estate some 35 kilometres from Paris and surrounded by police. After a stand-off that may have involved a hostage situation, the Kouachi brothers exited the building firing at the police. Both were killed by police who returned fire. This followed a number of earlier events in France that included attacks in French cities dating back to the 1990s when the Algerian Armed Islamic Group (GIA) carried out attacks, including the bombing of a commuter train in 1995, the firebombing of headquarters of Charlie Hebdo in 2011, and the driving of a vehicle into a crowd of pedestrians in 2014 that injured 13. On 13 November 2015, three suicide bombers struck near the Stade de France which was followed by suicide bombings and mass shootings at cafés, restaurants and a rock concert in Paris. The group of attackers killed 130 people, including 89 at the Bataclan theatre where the rock concert took place and caused injuries to 368 people. ISIS claimed responsibility and reaction from NATO and European Union members was relatively swift after France invoked the EU assistance clause. Germany agreed to send assistance to the countries involved in air strikes in Syria, and the United Kingdom started air strikes in conjunction with other states, including Russia. On 2 December 2015, a married couple Syed Rizwan Farook and Tashfeen Malik shot and killed 14 people and injured 21 in San Bernardino, California. They targeted a San Bernardino County Department of Public Health training event and holiday party and

28

were shot dead by police some hours later after a vehicle chase. Although the Federal Bureau of Investigation and Homeland Security Department have been hesitant to link the event to terrorism, the presence of unexploded pipe bombs at the shooting site, ammunition cache, manufacture of pipe bombs at the couple’s home and an apparent pledge of allegiance to ISIS by one of the couple, tend to indicate a likelihood of an extremist leaning and possibly the first incident on United States soil since the Twin Towers. There is currently an influx of refugees into the European Union from the Middle East who are seeking asylum from violence in their countries of origin, which has led to the escalation of right wing sympathies in countries that have either accepted refugees or are conduit countries for refugees. The combination of the two influences, or ideologies, is likely to increase tensions in the medium to long term, as well as straining infrastructures and economies throughout the region. Xenophobia was again a blight on communities across South Africa, with 153 arrests in January alone, as well as leaving a trail of destruction nationally as elements of criminality and frustration directed at the perceived lack of service delivery and unemployment spilled over onto the streets. Reaction by the authorities was initially heavy-handed and directed at curtailing violence but, after media and civic attention, became more targeted at preserving life. Despite this, and on a widespread basis, there was a high level of loss of property and wanton destruction. Adverse reaction from the heads of State of Nigeria, Zimbabwe, Mozambique and Malawi was swift with calls for the restoration of peace coming from the African National Congress, the State President, Minister, opposition parties and civic organisations. The damage done to South Africa’s international reputation and foreign perceptions was immense and, combined with the downgrading of our sovereign rating and fall in the value of the rand to major currencies, the South African economy remained under stress. Violence continued to be a trend with in excess of 60 members of the South African Police Services killed during 2015 which is unacceptable and forms a concerted attack on the structure of the country and the foundation of the Rule of Law. There have been publicised instances of illegal actions, including the apparent illegal killing of suspects by members of the SAPS.

SECURITY FOCUS | VOL 33 NO 11 2015

However, the targeting of members is equally unacceptable. Mention has been made of the dearth of intelligence and support services available and, given the hiatus in leadership within the South African Police Services, as well as the uncertainty in the National Prosecuting Authority, South African Revenue Services and Independent Police Investigative Directorate with suspensions and inquiries in all these organisations undermining the two major legs of the enforcement process. The position of the South African Police has been worsened by the ongoing investigations and inquiries relating to the National Police Commissioner, Rhiya Phiyega, who is now currently suspended. Violence was also highlighted in the crime statistics released by the Minister of Police for the 2014-2015 period with murderer, business and house robberies and carjacking all escalating off the previous year’s figures. Locally, the murder rate is in excess of five times the global average and is a strong indicator of a lack of internal stability and a major source of concern locally, but could also be a factor that could influence external decision-making in areas such as inward tourism and investment decisions. The inability of the authorities to drive down the murder rate and provide physical safety to citizens is a concern, and remains a source of concern and is easily identified as an area where there has been an ongoing failure to perform by the authorities. 2015 was not an auspicious year for South Africa on a number of levels (and this is without any reference to the performance of our major sporting teams over the period), and without trying to appear despondent, there is immense room for local improvement on a number of levels. It must be said, however, that there is also room for improvement with stresses on the economies and enforcement authorities in a number of the major European and continental American economies and countries. All that remains is to wish readers and the staff of Security Focus all the best for the coming festive season and that those who travel will return safely. May the holidays be peaceful and safe and best wishes to all and their loved ones for a happy, peaceful and prosperous 2016.

PETER BAGSHAWE holds a Bachelor of Law degree from the former University of Rhodesia and a Bachelor of Laws degree from the University of the Witwatersrand.

INDEXOFADVERTISERS

Vol 33 No 11 Advertiser

Page No. E-mail

Website

Active Track

23

info@activetrack.co.za

www.activetrack.co.za

Axis Communications

1

sasha.bonheim@axis.com

www.axis.com/outdoor

Deggy SA

1

deggy@deggy.co.za

www.deggy.co.za

ENPower Training Services

12, 13

brucel@enpower.co.za

www.enpower.co.za

Elvey Security Technologies

9, 17

info@elvey.co.za

www.elvey.co.za

Guard Track

5

info@guardtrack.co.za

www.guardtrack.co.za

Mutual Safe

24

info@mutual.co.za

www.mutual.co.za

Paxton Access Ltd

11

support@paxtonaccess.co.za

www.paxtonaccess.co.za

Plaslope

31

glenda.aereboe@plaslope.com

www.plaslope.com

Powelltronics

27

marketing@powelltronics.com

www.p-tron.com

Protea Coin

OFC

Pyronix Limited

IFC

SASA

IBC

info@sasecurity.co.za

www.sasecurity.co.za

Securex South Africa

29

leighm@specialised.com

www.securex.co.za

Sunell

OBC

mj@sunellsecurity.com

www.sunellsecurity.com

Vikela Aluvin

15

admin@aluvin.co.za

www.aluvin.co.za

www.proteacoin.co.za www.pyronix.com

Active Track: so much more than just another guard monitoring solution Continued from page 23 resulted in one of the most cost-effective staff monitoring solutions available on the market today. The Active Track unit is a robust and easy-touse device that can be operated by employees to provide a direct line of communication as well as an innovative reporting system in real time. Providing all the functionality and advantages of a smart phone, the system is reliant on network coverage. The Active Track system operates on the GSM network to transmit data collected from various sites. The Active Track device is a two-way

communication device. The device can be called and the call is automatically answered, but the call cannot be ended by the end-user. It can also be programmed to make calls to a designated number if required. Active View is the web-based software that allows for ease of access wherever there is Internet connectivity. Active View essentially provides the platform for monitoring and generates all alarm conditions via email and sms. The reporting system provides a complete business intelligence tool that monitors

movements, productivity and provides accountability in terms of reporting back to clients. In short, Active Track provides complete control and peace-of-mind to the user, manager and client. It’s an empowerment tool that enables all parties to react and respond to a security threat or alarm to take immediate action. The Active View reporting system provides accurate information of personnel movements, ensuring they are performing their duties as and when required.

SUBSCRIBE TO To: Security Publications SA (Pty) Ltd, PO Box 414, Kloof, 3640 Tel: (031) 764-6977 Fax: (031) 764-6974 E-mail: jackie@contactpub.co.za Yes, please, I would like to subscribe to Security Focus. (Cost: R525,00 per year). (RSA Only) The subscription includes an annual Buyer’s Guide. Enclosed please find cheque to the amount of R............................... Please start my subscription from the..........................................issue. Do you require a tax invoice Yes No (If yes, one will be sent to you on receipt of your payment.)

Banking Details: First National Bank, Kloof Branch Code: 221526 Account Number: 50730011968 Account Name: Security Publications SA (Pty) Ltd

NB: Please make cheques payable to Security Publications SA (Pty) Ltd Name:...................................................................................... Signature:................................................................................................... Date: ...........................................Company: ................................................................. Position:................................................................. Address ...................................................................................................................................................................Code:. ......................... Tel:.........................................................................................................Fax: ...............................................................................................

30

SECURITY FOCUS | VOL 33 NO 11 2015

CALENDAR

Calendar of conferences, events and exhibitions of interest to the security industry – both local and international LOCAL EVENTS: 2016 February 25-26: 3rd Annual Cable Anti-Theft Technologies Conference. Venue: Emperors Palace, Kempton Park. More information: Simon Mkitlane. Tel: (011) 325 2485. E-mail: simonm@mogorosicomms.co.za May 24-26: SECUREX 2016. Venue: Gallagher Convention Centre, Midrand, Johannesburg. More information: Joshua Louw. Tel: (011) 835-1565. E-mail: joshual@specialised.com May 24-26: A-OSH EXPO SA 2016. Venue: Gallagher Convention Centre, Midrand, Johannesburg. More information: Joshua Louw. Tel: (011) 835-1565. E-mail: joshual@specialised.com September 4-7: CAMPROSA CONFERENCE. Venue: Fairmont Zimbali Hotel, North Coast. More information: John Tunstall. Tel: (028) 313-1711. Cell: 082 566 6898. E-mail: jtunstall@iafrica.com. Website: www.camprosa.co.za

INTERNATIONAL EVENTS: 2015 December 6-9: INDOCRYPT 2015. Venue: Bangalore, India. More information: Indian Institute of Science. E-mail: indocrypt2015@gmail.com. Website: www. indocrypt2015.org

INTERNATIONAL EVENTS: 2016 January 17-19: INTERSEC 2016. Venue: Dubai, UAE. More information: Messe Frankfurt Middle East GmbH. E-mail: intersec@uae.messefrankfurt.com

March 1-4: SIPS South Russia 2016. 7th South Russian International Protection and Security Exhibition. Venue: Krasnodarexpo EC, Krasnodar, Russia. More information: Agnius Kazalauskas. Tel: +44 207 596 5079. E-mail: security@iteevents.com Website: www.ite-exhibitions.com March 2-4: KIPS Kiev. Venue: Kiev, Ukraine. More information: Premier Expo. E-mail: info@pe.com.au March 8-11: Security Show 2016. Venue: Tokyo International Exhibition Centre, Tokyo, Japan. More information: Nikkei Inc. E-mail: tradefairs2016@smj.co.jp. Website: http://messe.nikkei.co.jp/en April 12-14: LAAD Security 2016. Venue: RioCentre, Rio De Janeiro, Brazil. Website: www.laadsecurity.com.br April 13-15: CAIPS 2016. Venue: Venue: Almaty, Kazakhstan. Website: www.iteexhibitions.com/CAIPS April 17-21: SPIE DCS Defence + Security. Venue: Baltimore Convention Centre, Baltimore, United States. Website: www.spie.org May 4-6: Asian Securitex Hong Kong. Venue: Hong Kong Convention & Exhibition Centre, Hong Kong. Website: www.asiansecuritex.com June 21-23: IFSEC 2016. Venue: Excel Centre, London Dockland, UK. Website: www.ifsec.co.uk November 14-16: IFSEC Arabia. Venue: Riyadh, Kingdom of Saudi Arabia. Website: www.ifsec.co.uk November 16-17: Sectech Denmark 2016. Venue: Scandic Copenhagen Hotel, Copenhagen. Tel: +45-33-14 35 35. Website: www.armedia.se/

March 1-3: SECUREX WEST AFRICA 2016. Venue: Landmark Centre, Lagos, Nigeria. More information: Sven Riddle. Tel: +27 100 003 3077. E-mail: svenr@ specialised.com

Tel: Fax: E-mail: Web:

+27 (0) 11 452-1115 +27 (0) 11 452-3609 glenda.aereboe@plaslope.com www.plaslope.com

TAMPER EVIDENT SECURITY BAGS

Reliable, permanent, special security closure to show evidence of tamper The closure system shows evidence of tamper by freezing, heat, aqua and solvent The bags are manufactured from high strength coextruded LDPE clear or opaque film Bags can be customised to your specification with high quality print of up to 5 colours (5 sizes of standard stock printed bags are also available ) Bags have a unique sequential number or barcode For security purposes the bags are printed along the edge of the side seals

SOUTH AFRICA’S LEADING SECURITY PACKAGING COMPANY

Under Licence to

DEBATIN SECURITY FOCUS | VOL 33 NO 11 2015

TM

31

DIRECTORY

SECURITY ASSOCIATION OF SOUTH AFRICA (SASA) SASA OFFICE BEARERS

REGIONAL OFFICE BEARERS

ADMINISTRATION

Suite 147 Postnet X2, Helderkruin 1733

Gauteng: Christiaan Oelofse E-mail: coelofse@adt.co.za Cell: 082 339-3398

National Administrator: Tony Botes Cell: 083 272 1373 E-mail: info@sasecurity.co.za Fax: 0866 709 209

National President: Costa Diavastos Cell: 082 498-4749 E-mail: CostaD@servest.co.za National Chairman: Chris Laubscher Cell: 082 441-4092 E-mail: laubscherc@proteacoin.co.za National Deputy Chairman: Marchel Coetzee Cell: 084 440-0087 E-mail: marchel_coetzee@omegasol.com

KwaZulu-Natal: Gary Tintinger E-mail: garyt@enforce.co.za Cell: 084 429 4245 Western Cape: Koos van Rooyen E-mail: kvanrooyen@thorburn.co.za Cell: 082 891-2351

Accounts: Yolandi Evans Cell: 061 470-8736 E-mail: accounts@sasecurity.co.za Fax: 0862 124 142

OTHER SECURITY AND RELATED ASSOCIATIONS AND ORGANISATIONS PSIRA — Private Security Industry Regulatory Authority, Eco Park, Centurion. Tel: (012) 003 0500/1. Independent Hotline: 0800 220 918. E-mail: info@ psira.co.za Director: Manabela Chauke. Council Members: Mr T Bopela (chairperson); Ms Z. Holtzman (vice-chairperson); Advocate A. Wiid (council member); and Commissioner A. Dramat (council member). APPISA – Association for Professional Private Investigators SA, Box 8064, Minnebron 1549. Cell: 073 371-7854 or 072 367-8207. Fax: 086 689-0166. E-mail: info@appelcryn.co.za. Website: www.appelcryn.co.za. President: Ken Appelcryn. Secretary: Dianne. ASIS International — Johannesburg Chapter No. 155. Box 99742, Garsfontein East 0060. Tel: (011) 652-2569. Website: http://www.asis155jhb.webs.com/ President/ Chairperson: Johan Hurter. Secretary: Chris Cray. ASIS International — Chapter 203: Cape Town – South African security professionals. President/Chairman: Yann A Mouret, CPP. Secretary: Eva Nolle. Tel: (021) 785-7093. Fax: (021) 785-5089. E-mail: info@aepn. co.za. Website: www.asis203.org.za BAC — Business Against Crime, Box 784061, Sandton 2146. Chairman: James Fitzgerald. Tel: (011) 8830717. Fax: (011) 883-1679. E-mail: denise@bac.org. za. Eastern Cape: Box 40078, Walmer 6065. Tel: (041) 373-6401. Fax: (041) 373-6402. E-mail: info@bacec. co.za. Western Cape: 12th Floor Picbel Arcade, Strand Street. Tel: (021) 419-2044. Fax: (021) 419-2066. E-mail: jackie@bacwcape.co.za KwaZulu-Natal: 2 Hopedene Grove, Morningside, Durban 4001. Tel: (031) 207-8273. Fax: (031) 207-3900. Provincial manager: Jody Nair, e-mail jody@backzn.co.za Mpumalanga: Box 430, White River 1240. Tel: David Pretorius (general manager) (013) 751-3188. Fax: (013) 744-3555. Cell: 083 2735515. E-mail: david@bac_mp.co.za; or Ed Coombes (chairperson) 082 807-3916, fax (013) 752-6002, e-mail: ed.coombes@worldonline.co.za. North West: Postnet Suite 4415, Private Bag X82323, Rustenburg 0300; Charles Kendall (managing director) tel/fax: (014) 5923591, e-mail: charles.kendall@lonplats.com. Limpopo: Box 784061, Sandton 2146. Tel: (011) 883-0717; fax (011) 883-1679; e-mail: info@bac.org.za. Free State: Box 784061, Sandton 2146. Tel: (011) 883-0717; fax (011) 883-1679; e-mail: info@bac.org.za. CAMPROSA — Campus Protection Society of Southern Africa. President: Roland September. Tel: (021) 6504858. E-mail: roland.september@uct.ac.za. Vice President: Derek Huebsch. Tel: (041) 504 2490. E-mail: derek.huebsch@nmmu.ac.za. Executive Secretary: John Tunstall. Tel: (028) 313 1711. E-mail: jtunstall@ iafrica.com. Web: www.camprosa.co.za. CENSEC — Centre for the Study of Economic Crime. Director: Louis de Koker. Tel: (011) 489-2134. E-mail: ldekoker@uj.ac.za CISA — Cape Insurance Surveyors Association. Shahid Sonday (021) 402-8196. Fax: (021) 419-1844. E-mail: shahid.sonday@saeagle.co.za; or Mike Genard (021) 557-8414. E-mail: mikeg@yebo.co.za DRA — Disaster Recovery Association of Southern Africa, Box 405, Saxonwold 2132. Chairman: Grahame Wright, Tel. (011) 486-0677, Fax (011) 646-5587. Secretary/ Treasurer: Charles Lourens, Tel. (011) 639-2346, Fax (011) 834-6881. EFCMA — Electric Fencing and Components Manufacturers Association, Box 411164, Craighall 2024. Tel: (011) 326- 4157. Fax: (011) 493-6835. Chairperson: Cliff Cawood 083 7442159. Deputy chairperson: John Mostert 082

32

444-9759. Secretary: Andre Botha 083 680-8574. ESDA — Electronic Security Distributors Association, Box 17103, Benoni West 1503. Tel: (011) 845-4870. Fax: (011) 845-4850. Chairperson: Lee-Ann Andreka. Secretary: Shirley James. Website: www.esda.org.za ESIA — Electronic Security Industry Alliance, Box 62436, Marshalltown 2107. Tel: (011) 498-7468. Fax: 086 570 8837. Cell: 082 773-9308. E-mail: sia@iburst. co.za or steveconradie@iburst.co.za. Web: www.esia. co.za FDIA — Fire Detection Installers Association, Postnet Suite 86, Private Bag X10020, Edenvale 1610. Tel: 087 808 7527. Fax: 086 518 4376. E-mail: fdia@fdia.co.za. Website: www.fdia.co.za President/Chairperson: Matt Kielty. Secretary: Jolene van der Westhuizen. FFETA — The Fire Fighting Equipment Traders Association, Postnet Suite 86, Private Bag X10020, Edenvale 1610. Tel: (011) 455-3157. Fax: 086 518 4374/ (011) 455-4126. E-mail: ffeta@tiscali.co.za. Website: www.ffeta.co.za. Chairperson: Astrid Wright. Vicechairperson: Meshack Gabeni. FPASA — Fire Protection Association of Southern Africa, Box 15467, Impala Park 1472.Tel: (011) 397-1618. Fax: (011) 397-1160. E-mail: library@fpasa.co.za. Web: www.fpasa.co.za. General Manager: David Poxon. GFA—Gate&FenceAssociation,Box1338,Johannesburg 2000. Tel: (011) 298-9400. Fax: (011) 838-1522. Administrator: Theresa Botha. HCSA — Hotel & Casino Security Association, Box 91728, Auckland Park 2006. Chairman: Dick Glanville, Tel: (011) 447-2700, Fax: (011) 447-3276. Vice-chairman: Frans Joubert, Tel: (011) 898-7333. Secretary/Treasurer: Graham Bendell, Tel (011) 728-4405; Cell 082 6992392. HSA — Helderberg Security Association, Box 12857, N1 City Parow 7463. Tel: (021) 511-5109. Fax: (021) 511-5277. E-mail: info@command.co.za. Website: www.command.co.za. Chairperson: Stephen van Diggele. IFE — Institution of Fire Engineers (SA). Treasurer: A.E. Greig, Box 1033, Houghton 2041. Tel/Fax: (011) 7884329. E-mail: adminstaff@ife.org.za Website: www.ife. org.za. President: John Khoza Mpiyakhe. Secretary: Lindi Mujugira. ISA — Insurance Surveyors Association, Box 405, Saxonwold 2132. Chairman: Graham Wright (011) 4860677. Vice-chairman: Alan Ventress. Secretary: Alex dos Santos. LASA — Locksmiths Association of South Africa, Box 4007, Randburg 2125. Tel: (011) 782-1404 Fax: (011) 782-3699. E-mail: lasa@global.co.za Website: www. lasa.co.za President/Chairman: Alan Jurrius. Secretary: Dora Ryan. NaFETI — National Firearms Education and Training Institute, Box 181067, Dalbridge 4014. Chairman: M.S. Mitten. Vice: Ken Rightford (033) 345-1669. Cell: 084 659-1142. NaFTA — The National Firearms Training Association of SA, Box 8723, Edenglen 1613. National Chairman: Peter Bagshawe.Tel:(011) 979-1200.Fax:(011) 979-1816. E-mail: nafta@lantic.net POLSA — Policing Association of Southern Africa. Tel: (012) 429-6003. Fax: (012) 429-6609. Chairperson: Anusha Govender, 082 655-8759. PSSPF — Private Security Sector Provident Fund. Contact: Jackson Simon. Cell: 072 356 6358. E-mail: jackson@psspfund.co.za. Website: www.psspfund. co.za

SECURITY FOCUS | VOL 33 NO 11 2015

SAESI — Southern African Emergency Services Institute, Box 613, Krugersdorp 1740. Tel: (011) 6605672. Fax: (011) 660-1887. President: DN Naidoo. Secretary: Mrs S.G. Moolman. E-mail:saesi@mweb. co.za SAIA — South African Insurance Association, Box 30619, Braamfontein 2017. Chief Executive: B. Scott. Tel: (011) 726-5381. Fax: (011) 726-5351. E-mail: faith@saia.co.za SAIDSA — South African Intruder Detection Services Association, Association House, P O Box 17103, Benoni West 1503. Tel: (011) 845-4870. Fax: (011) 845-4850. E-mail: saidsa@mweb.co.za Website: www. saidsa.co.za President/Chairman: Johan Booysen. Secretary: Cheryl Ogle. SAIS — South African Institute of Security, Postnet Suite 86, Private Bag X10020, Edenvale 1610. Tel: (011) 455-3157 or 0861 111 418. Fax: 086 518 4374/ (011) 455-4126. E-mail: SAIS@tiscali.co.za. Website: www.instituteofsecurity.co.za. Chairman: David Dodge. Vice-chairman: Mike Verster. Administrative Manager: Rosemary Cowan. SAN — Security Association of Namibia, Box 1926, Windhoek, Namibia. Administrator: André van Zyl. Tel: +264 61 205 2264. Fax: +264 61 205 2350. E-mail: pagvz@nampower.com.na SANSEA — South African National Security Employers’ Association, Box 62436, Marshalltown 2107. Administrators: SIA. Tel: (011) 498-7468. Fax: 086 570 8837. E-mail: galen@sansea.co.za. SAPFED — Southern African Polygraph Federation. President: Ben Lombaard 083 793-1152. Secretary: Amelia Griesel 082 786-3347. E-mail: info@sapfed.org. Website: www.sapfed.org SAQCC FIRE — South African Qualification Certification Committee, Postnet Suite 86, Private Bag X10020, Edenvale 1610. Tel: (011) 455-3157. Fax: 086 518 4374. E-mail: saqccfire@tiscali.co.za. Website: www.saqccfire.co.za Management Committee: Chairman: Brett Jones. Vice-Chairman: Duncan Boyes. SAQCC Fire – 1475 Committee: Chairman: Tom Dreyer. Vice-Chairperson: JJ Scholtz. SAQCC Fire – Detection & Suppression Committee: Chairman: Matt Kielty. Vice-Chairperson: Laura Swart. SARPA — South African Revenue Protection Association, Box 868, Ferndale 2160. Tel: (011) 7891384. Fax: (011) 789-1385. President: Naas du Preez. Secretariat: Mr J. Venter, Van der Walt & Co. SDOA — Service Dog Operators Association, Box 49554, Hercules 0030. Tel: (012) 376-2152/3. Fax: (012) 3762359. E-mail: company@ppscanine.co.za Chairperson: Mr F. van Kraayenburg. Tel: (012) 376-2266. SIA — Security Industry Alliance, Box 62436, Marshalltown 2107. Tel: (011) 498-7468. Chief Executive Officer: Steve Conradie. Website: www.securityalliance.co.za SKZNSA — Southern KwaZulu-Natal Security Association. Tel: (039) 3157448. Fax: (039) 315-7324. Chairman: Anton Verster – 082 371-0820. VESA — Vehicle Security Association of South Africa, Box 1468, Halfway House 1685. Tel: (011) 3153588/3655. Fax: (011) 315-3617. General Manager: Niresh Reddy. VIPPASA — VIP Protection Association of SA, Box 41669, Craighall 2024. Tel: 082 749-0063. Fax: 086 625-1192. E-mail: info@vippasa.co.za. Website: www.vippasa.co.za. Enquiries: Chris Rootman. Cell: 082 749 0063.E-mail: vippasa@protectour.co.za