2015 December Consulting Matters

SUMMER 2015-16

2015

Firms of the Year

Category Winners

Highly Commended Awards Photos from the 2015 Awards for Excellence

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Consulting Matters

CONTENTS

Page 10 Industry updates Industry updates

2

What’s happening in Consult Australia

President's Award

13

Collaboration 16

From the President

4

From the CEO

6

State Division updates

8

Cover image photo courtesy of Aurecon (with Cox Rayner) the Flood Resilient and Accessible Ferry Terminals for Brisbane.

2015 Awards for Excellence

Engagement 19 Sustainability in Design

21

Technological Innovation

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Design Innovation

26

Client Service Excellence

30

Champions of Change – Female Leadership

32

Future Leader

35

Highly Commended Awards

36

Our Industry 2016 ASPAC Conference

Not a member of

Consult Australia To find out more about how your firm can benefit from membership contact Consult Australia’s Business Development Manager, Jennifer Kelly on (02) 8252 6712 or email membership@consultaustralia.com.au www.consultaustralia.com.au

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Consulting Matters

Industry updates

Industry updates NEW APPOINTMENTS Lambert & Rehbein and Rehbein Airport Consulting are proud to announce the recent appointment of Ben Hargreaves, National Manager–Aviation and David Lenarduzzi, Civil Design Manager, as senior associates and shareholders of the Lambert & Rehbein group of companies.

Jim Miller (left) has been appointed as the inaugural Chair of Infrastructure Victoria. Mr Miller was an Executive Director at Macquarie Capital from 1994-2015 and has extensive experience in the infrastructure sector, having worked in the areas of regulated assets, transport, energy, utilities and resources and social infrastructure.

Infrastructure Victoria’s introductory paper From The Ground Up is available on its website, along with a consultation register that people can join to stay up-to-date on activities throughout 2016.

Michel Masson has been appointed the inaugural Chief Executive Officer of Infrastructure Victoria. Michel brings

more than 20 years’ experience in senior transport and infrastructure roles in Europe and Australia (including as CEO of Keolis Downer and Yarra Trams) and currently leads Calibre Group’s transport infrastructure and services division. He is a graduate of the Harvard Business School (AMP), the EDHEC Business School in France and the Australian Institute of Company Directors. Michel will start in his new role on 1 February 2016.

The Queensland Government has announced the appointment of Frankie Carroll to the role of Director-General, Department of Infrastructure, Local Government and Planning. Mr Carroll is presently CEO of the Queensland Reconstruction Authority, responsible for delivering a reconstruction program worth more than $13 billion.

The Queensland Government has announced the make-up of the eight-member board of Building Queensland, chaired by former head of Allen’s national infrastructure practice, Alan Millhouse. Deputy Premier, Jacqui Trad, says Building Queensland has already commenced its role leading the development of business cases for a number of key projects.

Glenfield Junction Alliance photo courtesy of WSP | Parsons Brinckerhoff.

Arcadis Australia Pacific CEO, Greg Steele, has recently been announced as the incoming Chair of Engineering Aid Australia (EAA), which encourages and supports indigenous students into a career in engineering.

The EAA Board has also welcomed Ben Lange (left), an alumni of the program who graduated from the University of NSW 11 years ago as Australia's first indigenous electrical engineer. You can find out more about EAA at www.engineeringaid.org.

The NSW Government has created a specialist unit within Infrastructure NSW to manage the procurement and delivery of nominated priority infrastructure projects.

Minister for Transport and Infrastructure, Andrew Constance, says Projects NSW will have the commercial expertise to engage with the private sector and negotiate value for money outcomes for the community.

Separate to this, the Government is also strengthening the assurance function within Infrastructure NSW. In future, the agency will independently review major projects throughout their planning and delivery and alert the Government to emerging risks so they can be swiftly addressed.

Industry updates

Consulting Matters

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Editor Kisanne Dulin

President Andrew Mather

Chief Executive Officer Megan Motto

Director – Policy & Government Relations Jonathan Cartledge

Director – Marketing & Membership Kisanne Dulin

Senior Advisor, Policy & Government Relations Robin Schuck

Business Development Manager Jennifer Kelly

Manager – Events & Education Dio Connelly

Corporate Designer

Consult Australia’s CEO, Megan Motto, has been appointed to the board of Standards Australia. “Megan’s achievements and profile within the sector and within the wider business community will further add to our capability in serving the needs of the Australian community today and well into the future,” Standards Australia chair Richard Brooks said.

AWARDS The Glenfield Junction Alliance (comprising Transport for NSW, WSP | Parsons Brinckerhoff, Bouygues Travaux Publics and John Holland) has won the 2015 Outstanding Project of the Year Award by the International Federation of Consulting Engineers (FIDIC) (top) for its work on the Glenfield Junction project, which formed a critical part of the South West Rail Link Glenfield Transport Interchange project.

Dr Catherine Ball of AECOM (left)was named National Winner—Australian Corporate and Private Award at the 2015 Telstra Business Women’s Awards.

Catherine is Regional Lead for Unmanned

Aerial Systems (UAS) at AECOM and has delivered a number of world firsts in environmental and infrastructure surveying.

She is also an active contributor to Emberin’s My Mentor Ignite: Courageous Women program and a mentor for the Smith Family.

SLR Consulting has recently been awarded a National Export Award, Building and Construction Contractors or Services at the Master Builders Australia (MBA) National Excellence Awards. The Export Award recognises the outstanding export performance of MBA members and others in the Australian building and construction industry in the export market.

OTHER Australia has ranked 16th—up two places— in the latest Arcadis Global Built Asset Wealth Index, with an estimated $3.3 trillion in built assets. The Index calculates the value of all the buildings and infrastructure that contribute to economic productivity in 32 countries, which collectively make up 87 per cent of global GDP. According to the latest Index, total built asset wealth now stands at an estimated US$218 trillion. China leads the Index with a built asset wealth of US$47.6

Voltaire Corpuz

Editorial submissions kisanne@consultaustralia.com.au

Advertising enquiries info@consultaustralia.com.au Consulting Matters is produced by Consult Australia. Phone: (02) 9922 4711.

Website: www.consultaustralia.com.au

trillion, overtaking the USA with a wealth of US$36.8 trillion.

Consult Australia is proud to report that member firms Arup, AECOM, GHD and Jacobs have all been announced as recipients of the Employer of Choice for Gender Equality (EOCGE) citation from the Workplace Gender Equality Agency (WGEA) in Australia. The EOCGE citation is designed to encourage, recognise and promote active commitment to achieving gender equality in Australian workplaces. It is a voluntary leading practice recognition program that is separate to compliance with the Act.

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Consulting Matters

What’s happening at Consult Australia

From the President 1. I am a dual Australian and South African Citizen and so happily supported the Green and Gold in the recent World Cup, to cover my shared allegiance. It is much to my regret that they only managed second and third place.

2. Sydney is now the place I call home, and has been for the past six years.

3. I have been a board member of Consult Australia locally for the past two years and prior to that was on the board in South Africa for eight years.

4. A s an engineer by profession I’m passionate about cities, buildings and infrastructure.

I am honoured to be appointed as President of Consult Australia and to have the opportunity to work alongside CEO Megan Motto and the rest of the team to influence policy and provide support to all members across the professional services sector.

I would firstly like to pay tribute to the outgoing President Matt Harris, who during his time in office, brought greater diversity of thinking to the Board table, and gave generously of his time to further association affairs. Matt, in tandem with the Consult Australia executive team also significantly improved both the reputation and the financial standing of the organisation.

I am also delighted to acknowledge my Vice-President Kiri Parr, the first female Vice President of the Association. I look forward to working with you Kiri.

As your new President, those of you who don’t know me might like to know a few things about me:

My theme for this year will be promoting diversity, as this is an issue that remains close to my heart. It is clear that we all need to work together to continue to address gender and ethnic diversity across our industry. I think we all recognise that it is through initiatives such as ‘Champions of Change’ we can collaborate more effectively to address inclusiveness and to grow a pipeline of diverse talent in what remains a largely male-dominated industry. It is time for us all to take action to change the status quo.

Our Industry and our Association will become stronger if relevant Industry bodies cooperate to advance the needs of our sector and of society in general. I will therefore be working closely with other industry bodies to advance this cause.

December is Awards month, and it is time for us to celebrate the achievements of our firms and their people. This year we had a record number of 88 entries in the Awards, with many of these being projects that have already won International acclaim. It is a time when not only the winning firms should be proud of their winning submissions, but we should all be proud of the work that we do in designing and building cities, infrastructure

and industrial space that allows our society to better function as a society. In the latest “The World’s most liveable Cities” survey, Australia had more cities in the top 10 than any other country around the globe. This is a tribute, in part, to the wonderful work done by our member firms.

While we have cause to be collectively proud of the projects that have made it to the award-winners podium this month, we also share as project designers, a responsibility to develop future-ready infrastructure for our clients, ourselves and for our wider communities.

We are living through a period where fundamental shifts in the environmental, economic and social landscape are causing significant and rapid change. Many of our award-wining projects have been future– proofed to anticipate these megatrends as we create places and services to support increasing urbanisation, changing demographics, enhanced connectivity, digital disruption, climate change and the strain on many of our natural resources and ecosystems. This is a time of great challenge and even greater opportunity where multidisciplinary skills will prove critical as we are prompted to rethink and refine our placemaking models to accommodate how people will live.

In conclusion, I would like to offer a vote of thanks to our CEO Megan and the team, for the great work they have done in organising the Awards and the awards’ function, and indeed for the great work they have done in advancing the objectives of the association over the last year.

I look forward to my term of office and to upholding the values (of Integrity, Leadership, Collaboration and Support) and the cultural ethos of Consult Australia which mirrors that of my company, and indeed my own personal values.

Finally may I take this opportunity to wish you and your families a safe and happy holiday season.

Our Industry and our Association will become stronger, if relevant Industry bodies co-operate to advance the needs of our sector and of society in general.

Andrew Mather President

What’s happening at Consult Australia

Consulting Matters

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From the CEO It is a wonderful thing to celebrate excellence in consulting through our national Awards night, especially off the back of a difficult few years which saw our industry struggle through a re-adjustment to a post mining investment boom era.

It is a wonderful thing to celebrate excellence in consulting through our national Awards night, especially off the back of a difficult few years which saw our industry struggle through a re-adjustment to a post mining investment boom era. But the quality of the projects and individuals celebrated this year are a testament to the resilience and continued excellence of our industry and the people in it.

The Awards and end of year celebration period also gives us at Consult Australia pause to consider our own year, and reflect on our own successes. We have had another great year in respect to policy and our catalogue of thought leadership documents and discussion papers continues to grow and add value to important policy debates.

Further works on Value Capture, Breaking up Major Projects, Valuing Engagement services and Procurement have seen Consult Australia as a key player in trusted policy circles. There is no doubt that we have positioned our members firmly at the table.

Last week we launched a second piece of work in the procurement space, a qualitative analysis of the challenges we face in all the critical areas of procurement, and recommendations for improvement. It is an excellent examination of the complexity of the procurement process, and highlights acutely that excellence must not only be pursued technically by individual components in the transaction, but collectively through the relationships forged by the process itself, in order to achieve optimum results. Our own Robin Schuck authored the work and I congratulate him on a fine outcome which will both complement our work on the More for Less report and resonate deeply with industry.

From a governance perspective, this year we conducted the third election of Directors

under our new Constitution, and the quality of all of the candidates who nominated was evidence of the success of the new model. A highly qualified, diverse range of candidates presented a difficult choice for member voting, and we congratulate Andrew Mather (our new President), James Wright, Max Bomben and Gerry Doyle on their election.

We will profile your new President and Directors in the March edition of Consulting Matters.

Importantly, this year we have been doing a lot of work on membership engagement and our value proposition. It is always difficult discussing and defining our member value proposition, because, quite frankly it is completely dependent on the engagement of the member themselves, and highly subjective to the broad range of firms and individuals involved. In speaking to members, the key value in Consult Australia ranges from the policy work we do, to access to leaders in the industry, to one or more of our key services and everything in between. This of course means that Consult Australia needs to be excellent in a range of key member benefit areas, whilst maintaining focus and not trying to become “all things to all men”, which would dilute our effectiveness.

Getting the balance right between responding to member needs and employing our limited resources effectively is essential to our success.

Proudly, this year, Consult Australia has been spending some time and resources investing in technology to upgrade our member experience and efficiency of service delivery.

The back end of this upgrade is largely complete, and we will begin work on the front end user interface in 2016.

We have also been investing in some significant new member services.

ConsultHR, launched last month, is an

online portal which allows subscribers to download, customise and produce a range of employment and contractor agreements, procedures and policy documents to ensure their compliance with HR/IR law and exercise best practice in their employment and staff management. We have already had a number of members sign up to and use the service, and feedback to date has been overwhelmingly positive. I encourage all members to either check out ConsultHR on our website, or give our office a call to talk through whether this new service is right for you.

We will also be introducing another exciting service in early 2016…but more on that next issue.

For now, please enjoy this special Awards edition of Consulting Matters, and take the time to reflect of your own achievements in 2015.

I wish you all a very happy Christmas.

Megan Motto Consult Australia

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Consulting Matters

What’s happening at Consult Australia

STATE DIVISION UPDATES

WA UPDATE Western Australia Division Committee member and BG&E Director Judith Uren has been unanimously voted in as a Consult Australia Life Member in recognition of her outstanding service to BG&E, Consult Australia and the industry as a whole.

Notably Judith is the very first female Life Member of Consult Australia, with the formal presentation of this honor bestowed at the December Awards for Excellence in Brisbane.

On the policy and advocacy front, WA State Manager Steve Coghlan, together with support from members of the Division Committee, has been undertaking a series of meetings at both Parliamentary and Departmental level seeking change to the current costly and onerous practice of contracting out of proportionate liability.

In a recently released Consult Australia factsheet on the issue, the effect that such a provision is likely having on industry and government is conservatively estimated to be $644m nationally over the four year forward estimates period. The actual cost impost is believed to be much greater. With

NSW UPDATE The pipeline of projects announced in New South Wales continues to grow, including significant new projects like the renewal of the Circular Quay ferry terminus and confirmation of city station locations for the Sydney Metro City & Southwest line. Along with the announcement of the Metro stations we have also been told that explorations have started on extending the line beyond the planned Bankstown terminus to Liverpool and (we hope) on to the future Badgery’s Creek Airport.

This level of activity has allowed us to run a series of events and activities, including a number of our Seat at the Table Boardroom Lunches. Recent guests to these include NSW Opposition Leader, the Hon Luke Foley MP, the NSW Small Business Commissioner and the Chief Executive of UrbanGrowth NSW. This period also saw the conclusion of our highly-regarded FutureNet Business

the ability to contract out of proportionate liability only remaining possible under WA, NSW and Tasmanian law, it is assumed that WA will likely bare a fair portion of the estimated costs due to the state’s ongoing infrastructure investment needs. The push for change on this issue in WA continues.

On the events series side, WA has recently hosted a number of very successful functions. The event on the 16 October was with guest speaker Dr Ryan Falconer from Arup, who spoke on ‘The Future of Our Cities’; The event on the 13 of November was a combined Consult Australia, Society of Construction Law Australia (SoCLA) and Australian Institute of Consulting Architects (WA) (ACA) event at which guest speaker, Professor Mosey from King’s College in London, spoke on BIM, Procurement and Contracts. Then to wrap it all up for the end of year, Dr Ric Charlesworth AM spoke to approximately 140 of our young FutureNet members on the 27 November.

Dr Charlesworth provided attendees with some very inspirational insights and words of wisdom garnered over a very long and successful career at the elite level in sport and his other pursuits such as politics and medicine. Next year is already shaping up to be a good one with a presentation on Value

Leaders Course for 2015, with a fantastic awards dinner in Parramatta where the Minister for Transport and Infrastructure, the Hon. Andrew Constance MP was our special guest. Each of the five teams was able to present their work, with the Minister announcing the overall winner and Mayor of Liverpool, Ned Mannoun announcing the winner of the public vote where almost 2,500 people cast a ballot. Registrations are now open for the 2016 course, and as expected places are filling fast.

In November, the New South Wales Division also launched an international public design competition to explore what was the next big idea for Sydney. Held in conjunction with the Future Cities Collaborative an initiative of the United States Studies Centre at the University of Sydney, the competition is open to anyone to enter, with submissions due by the end of February 2016. More information can be found at www.thenextbigidea.info Matthew Trigg

Capture by Mr Joe Langley of AECOM to be held on 5 February 2016.

Steve Coghlan

National Strategic Partner

Platinum Sponsors:

Gold Sponsors:

National Strategic Partner

Gold Sponsors:

What’s happening at Consult Australia

Consulting Matters

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STATE DIVISION UPDATES

VIC UPDATE Following the launch of the Victorian Government’s Future Industries Fund, designed to support growth in six sectors, one of them being Professional Services.

The Consult Australia Victorian Division was asked to provide industry input through the following roundtables; Mixed Industry, Urban Design and Environmental Services.

Another great opportunity for our members to participate in this process supporting the delivery of a new Professional Services Strategy for Victoria in line with our vision delivering excellence in the built environment.

The Victorian Government’s Infrastructure Victoria legislation has been passed, meaning that an independent body overseeing Government Infrastructure planning will now be established. This is a great result for the division as our persistent advocacy has achieved a great outcome that should help support greater transparency and confidence in the infrastructure pipeline!

Victorian Government was officially launched

by Treasurer, Tim Pallas. This announcement is consistent with our advocacy on this issue and followed our productive meeting with the Treasurer last month.

National Strategic Partner

We will continue to discuss Procurement, Contracts and Risk concerns with VicRoads, and give them the opportunity to hold workshops with member firm representatives to ensure best policy practice is put into place.

Platinum Sponsors:

A fantastic way to end the year, with Former Premier, The Hon Ted Baillieu joining Consult Australia’s Victorian Division and FutureNet at the Melbourne Town Hall on 2 December.

Many members joined in for a drink or two to hear the great stories shared by one of Victoria’s most prominent and well respected figures. Thank you to event sponsor, WSP| Parsons Brinckerhoff.

Gold Sponsor:

A big thank you to our division sponsors Colin, Biggers & Paisley, BRS, Hays Recruitment, Autodesk and BST. Zeina Iesa

Revised Market Led Proposal guidelines providing greater transparency and incentive for industry to bring innovative ideas to the

NT UPDATE The Division’s key focus on procurement reform continues to inform our advocacy priorities. Recent work includes the second Consult Australia and Northern Territory Department of Business forum where the Department provided an update on procurement reforms. The Department conducted an industry wide survey in September and is currently undertaking an internal capability strategy report in response to survey findings. A summary of the findings will be released late 2015 and it is expected the summary will cover issues such as the importance of accurate project scopes, whole of life cycle procurement, and early engagement with industry to ensure correct tender documentation.

It was also advised the current challenges arising from the Local Development Value Add (LDVA) program were being assessed by the LDVA Steering Committee. The Committee had takem=n a structured approach with recommendations expected

before Cabinet in early November with policies to come into action early 2016.

It is pleasing to note many reforms reflect Consult Australia’s policy recommendations, and we continue our leading role in pushing for these changes. Stay tuned for more updates and positive changes through 2016.

The Division Member Only Boardroom Breakfast with Territory Generation, formerly an operational business unit of the Power and Water Corporation (PWC), was insightful. As part of reforms announced by the Northern Territory Government in December 2013, Territory Generation underwent structural separation from Power and Water Corporation (PWC), forming a separate Government Owned Corporation on 1 July 2014. Consult Australia members gained an overview of the future for Territory Generation and the rollout transition from PWC together with an update on current and future tender and procurement processes.

With the opening of the new Northern Australia Development office in Darwin (previously located in Canberra), the NT

Division will host our annual Industry Function focussed on developing the north in the first quarter of 2016.

We also look forward to continuing our very successful member only Boardroom Breakfast series in the new year.

Jan Irvine National Strategic Partner

Gold Sponsor:

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Consulting Matters

What’s happening at Consult Australia

STATE DIVISION UPDATES

QLD UPDATE

Annual Conference and Exposition: Uniting the World of Water, in Chicago in June next year.

The Division has continued building our relationships across government and industry. We were pleased to have participated in meetings and workshops with Building Queensland discussing their forward agenda and methodology. We also provided input into the State Infrastructure Plan via workshop participation and a written submission and co-ordinated a workshop with Transport and Main roads to provide industry input into their BIM Strategy.

The 2015 FutureNet Business Leader’s course culminated with three teams pitching their solution to judges on how to 'Solve the Public Housing issue in South East Queensland'. While all teams provided fantastic submissions and convincing presentations, the award was issued to team 'Micasa Essucasa' - congratulations to Pat Campbell (WSP Parsons Brinckerhoff), Toby Gilmour (Lambert & Rehbein), Deniz Sezgin (Advision), Michael Kelleher (Arup) and to all other participants in the program. Applications will open soon for 2016. Email qld@consultaustralia.com.au to express interest or find out more.

At last month’s Consult Australia & FutureNet end of year Celebration we had great pleasure in announcing the winners of the Write Yourself Away competition and the final project winners from the FutureNet Business Leaders Course.

This year’s competition topic was “How can built and natural environment young professionals lead change in the industry to respond to the challenges and opportunities offered by digital disruption?” The judges commend all applicants on their submissions.

Congratulations go to finalist, Sophie Cowie (Cardno); highly commended, Jessica Holz (Aurecon) and the competition winner, Peter Enright (WSP Parsons Brinckerhoff). Peter will be funded to attend the AWWA 2016

ACT UPDATE It’s been a productive month in the ACT at FutureNet, Regional and Federal level.

FutureNet delivered a further two events: ‘Pitch – The Ability to Influence’ at the Federal Golf Club and ‘Connections – Reach for the Sky’ at Canberra Airport. The CEO of the National Capital Authority, Malcolm Snow, and Director of Government Relations and Planning for Canberra Airport, headlined respectively, and were joined by the Founder of Content Group, David Pembroke, and Video Entrepreneur, James Tew. The ACT Chief Minister, Andrew Barr, set out in writing his thoughts on Consult Australia’s ‘More For Less’ procurement report stating that both Procurement and Capital Works and Treasury had reviewed the report, that ‘most of the recommendations in the report are being implemented’ and that when the

For our final event of 2015 we are pleased to be hosting Greg Chemello of Economic Development Queensland on Wednesday 9 December to provide an update to members on their recent activities and opportunities and challenges going forward.

National Strategic Partner

Platinum Sponsor:

Gold Sponsor:

Communications Partner

I would like to take this opportunity to thank all Queensland committee members, sponsors and all members for their contribution and assistance over the last 12 months. Happy festive season to all and I look forward to seeing you in 2016.

Stacey Rawlings

Local Industry Advocate is appointed, that he/she will also give ‘due consideration to Consult Australia as part of a wider review of actions to maximise the economic benefits of ACT Government procurement to the local community.’ The Minister also says he is ‘pleased to receive’ feedback and appreciates our ‘interest in working collaboratively with the ACT Government to enhance public sector procurement outcomes in the region.”

The ACT State Manager delivered a media interview on ‘city resilience’, has been selected by the ACT Chief Minister for the CBR Brand Board, and was a guest speaker at the Innovative Cities Innovative Minds conference organised by the ACT Government and attended by 300 people keen to hear about infrastructure and economic development. Meetings have also taken place with the Chair and CEO of the Canberra Business Chamber and Elanor Huntington, Dean of the ANU Research School of Engineering.

At a Federal level, a sold-out boardroom lunch took place with the Deputy Secretary of the Estate and Infrastructure Group in the Department of Defence, Mr. Steve Grzeskowiak.

Kevin Keith

National Strategic Partner

Gold Sponsor:

What’s happening at Consult Australia

Consulting Matters

STATE DIVISION UPDATES

SA UPDATE The Division has enjoyed positive outcomes in the latter part of 2015 following advocacy work undertaken earlier. The ‘More for Less’ campaign proved a successful platform for ongoing meetings, discussions and workshops based on better procurement in our state.

After a number of years of working with the Department of Planning, Transport and Infrastructure, Consult Australia hosted an inaugural collaborative workshop with the Department to consider how to drive better value for money outcomes across their work with consultants. The Workshop was a success with all participants committing to rolling workshops on key issues. The Department committed to regular briefings on the pipeline of works, Consult Australia will share information on best practice briefs, and both will work together to drive better relationships across whole-of-government procurement. Subsequent workshops will consider project-specific procurement, and how to deliver better lessons learned.

State Manager Jan Irvine and Director of Policy and Government Relations Jonathan Cartledge met with the office of Premier Jay Weatherill to discuss Consult Australia’s policy priorities. Our work on breaking up

major projects, value capture, infrastructure funding and pipeline certainty, alongside general business confidence were all discussed as of interest. Future opportunities to build the relationship between the Premier and industry were discussed and will be progressed in the months ahead.

The Division hosted The Hon Stephen Mullighan, Minister for Transport and Infrastructure at a Boardroom Lunch which included discussion around the Government's program of works, as well as policy settings around infrastructure funding and finance.

The inaugural SA Engineers and Architects Roundtable Lunch, held mid November, proved a successful meeting of leading South Australian architects and consulting engineers. Discussions covered issues of common interest with the leading topic being that of government departmental procurement. The aim of the conversation was to increase the understanding and cooperation between the two professions, and this objective was met – with another lunch now in the planning stages.

The October Industry Breakfast - Value Capture Roadmap, saw the report author, Joe Langley of AECOM present followed by a facilitated panel discussion on this alternative infrastructure funding and decision making tool. This breakfast drew interest from both the public and private sectors.

ConsultHR Consult Australia introduces ConsultHR ConsultHR is an online web-based subscription tool that enables businesses to comply with current Australian industrial relations laws and demonstrate best practice in their human resources, industrial relations and work health and safety management.

You can view ConsultHR here or get more information by clicking here.

The Division Executive Committee will continue our focus on working with stakeholders for practical outcomes for our members moving through 2016.

Jan Irvine

National Strategic Partner

Gold Sponsors:

Silver Sponsors:

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National Strategic Partner

2015 Awards for Excellence Award Categories: Collaboration Engagement Sustainability in Design Technological Innovation Design Innovation Client Service Excellence Champions of Change – Female Leadership Future Leader

10 Consulting Matters

Gold Sponsors

The Consult Australia Awards for Excellence is an annual event that provides a unique opportunity to profile and promote the outstanding achievements of Consult Australia’s member firms to the industry and community.

The Awards focus on celebrating and rewarding business excellence, with a number of new categories introduced for 2015 in response to industry feedback.

The Awards have always demonstrated the business acumen and technical excellence of our member firms’ professional staff in project and service delivery and this mandate remains at the heart of the Awards program.

All Consult Australia member firms are eligible to enter any of the Awards categories. Firm of the Year Awards are selected according to staff size i.e. firms with less than 20 staff were eligible for Small Firm of the Year, firms with 20-299 staff are eligible for Medium Firm of the Year and firms with more than 300 staff are eligible for Large Firm of the Year. Consult Australia encourages each of its member firms to submit at least one entry to ensure they have the opportunity to be recognised for their outstanding work.

Winners of the 2015 Consult Australia Awards for Excellence were announced at a gala black-tie dinner at the Brisbane Convention & Exhibition Centre on Friday, 4 December 2015.

AWARD CATEGORIES Collaboration Recognises exemplary collaboration initiatives between a member firm and its client.

Engagement Recognises exemplary collaboration between a member firm and the broader project or engagement team (e.g. joint venture or alliance partners, subcontractors etc).

Diversity Recognises member firms that have implemented and delivered outstanding initiatives and/or practices to ensure a more diverse workforce.

Sustainability in Design Recognises the achievement of sustainable outcomes on an internal or external

TYPES OF AWARDS Gold Award of Merit: Awarded to projects or initiatives considered by the judges to be of excellence based on the criteria nominated.

Highly Commended: Awarded to projects acknowledged by the judges to be finalists for consideration for a Gold Award of Special Merit.

project through innovative design and/or the innovative application of sustainable materials and principles.

Technological Innovation Recognises member firms who have demonstrated outstanding leadership in the innovative application of new or existing technology.

Design Innovation Recognises member firms who have demonstrated outstanding innovation in any aspect of the design process.

Champions of Change – Female Leadership Recognises a mid or senior level female professional who has demonstrated leadership capabilities and/or is championing change within her firm or in the industry more broadly.

Future Leader Acknowledges professional staff of member firms aged 35 years and under who have made a significant contribution to their firm and added value in a demonstrable way.

Client Service Excellence Recognises member firms who have delivered exemplary customer service throughout the course of a client engagement or project. Entry in this category requires member firms to be either nominated or endorsed by the client.

SPECIAL AWARDS President’s Award

Medium Firm of the Year

Made by Consult Australia’s President in recognition of the individual or firm who has contributed most to Consult Australia and/or the industry over the course of the preceding year.

Firms with 20 – 299 employees with a nomination in any of the award categories are eligible.

Small Firm of the Year

Firms with 300+ employees with a nomination in any of the award categories are eligible.

Firms with less than 20 employees, including sole practitioners, with a nomination in any of the award categories are eligible.

Large Firm of the Year

Consulting Matters 11

JUDGING Consult Australia would like to take this opportunity to sincerely thank each of the judges on the 2015 panel for generously donating their time and expertise to support the Awards for Excellence program.

This year the large number of entries received in some categories necessitated the introduction of a two-tier judging process with Collaboration, Sustainability in Design, Technological Innovation, Design Innovation, Champions of Change – Female Leadership and Future Leader all requiring this approach.

Two panels of independent judges were engaged to ensure the highest possible standards of fairness and impartiality were applied to the judging process. All judges are required to ensure the confidential nature of all submissions is maintained.

1st ROUND JUDGES • Professor Andrew Harris, Director at Laing O’Rourke Engineering Excellence Group • Martin Harris, Principal, Prodest • Tina Perinotto, Managing editor and publisher at The Fifth Estate • Alison Mclaren, Senior Manager - Government and Industry Relations at Urban Growth NSW • Antony Sprigg, CEO, Infrastructure Sustainability Council of Australia The first round judging process was as follows: 1. T he 1st Round judges received all submissions in a range of categories and were given one month to score each entry against the relevant criteria.

2. These scores were then combined to identify the finalists in each category (ie the highest scoring five to seven) 3. These submissions were then sent to the 2nd Round judges.

2nd ROUND JUDGES • Helen Gillies, Consultant • David Murray, National Leader – Partner Services, at Deloitte • Professor Danny Samson, Management Expert from the University of Melbourne - Faculty of Business and Economics • David Singleton, Chairman, Infrastructure Sustainability Council of Australia.

The judging criteria applied to select the Award winners principally revolves around consulting excellence. This is reflected through the originality, innovation, quality, results and impact of each submission. Community, environmental and social aspects are also considered.

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ACO, an Australian manufacturer with global roots ACO in Australia offers an extensive portfolio of stormwater, building drainage systems, cable pit and ducting systems, access covers and niche products.

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PRESIDENT'S AWARD IAN HOPKINS of strong leadership in this space continues to today with Ian supporting Consult Australia’s leadership role in sustainability policy for the built environment.

In addition to Ian’s contribution as a Director of Consult Australia (March 2012 – October 2015), he has been a Congress Member on many occasions and a host, presenter and panellist at numerous Consult Australia events.

More recently, Ian has taken a more active hand in the leadership of Consult Australia through his role as a Director, and also through stronger leadership in the Large Firms and Champions of Change forums. His intelligent, considered comments are always well received in these influential circles, and give our industry and policy contributions tremendous credibility and authority.

The 2015 President's Award recipient is Ian Hopkins, immediate past CEO of Norman Disney & Young (NDY), Director of NDY, and retiring Director of Consult Australia. Ian's contribution to Consult Australia spans more than 30 years, and his support has seen the organisation flourish from its early days as the Association of Consulting Engineers Australia (ACEA) through to the powerful, modern lobbying association it is today. Ian is highly respected by his colleagues through his contribution to the Board, Congress, Large Firms Forum and Champions of Change.

Ian Hopkins is a highly regarded engineer and celebrated business leader. Since joining NDY in the mid 70's, Ian worked his way from project engineer to eventually leading the Melbourne office, prior to taking over the reigns as CEO in 1991. He has been a driving force for NDY’s success both locally and abroad, and has overseen the growth of the firm from its humble beginnings as a firm of ten people in Sydney. NDY now employs over 550 people in 11 offices - seven in Australia, three in New Zealand and one in

London. The firm also has an affiliate office in Kuala Lumpur.

Throughout his career, Ian has led NDY teams on a range of multi-disciplinary projects in commercial, residential, telecommunications, health and sports and entertainment markets.

Ian’s personal commitment to sustainability has led to NDY being seen as a leader in the sector with regards to providing solutions at the cutting edge of energy efficiency.

A key initiative in this context has been the design, development and operation of NDY’s Melbourne office at 115 Batman Street, West Melbourne.

This building was one of the first in Australia to achieve 5 Star Green Star rating for Office Design As Built and Fitout. It is a benchmark for energy efficiency and has provided valuable experience in specialist systems that have subsequently been applied to major projects designed by NDY. This also led to NDY taking a leading role in the work of Consult Australia through our sustainability and climate change policy work, via the Sustainability Roundtable. The legacy

Ian was a founding member of Consult Australia’s Champions of Change in 2012, an initiative designed to turn the dial with regards to female participation and promotion in our industry. His recognition of gender balance and inclusiveness as a key business driver, and his transparency and humility in sharing data, case studies and personal insights have helped immensely with the early success of the program, and with building a culture of trust and openness with the group.

Ian’s long term and active support for Consult Australia, fostered by a deep belief in giving back, progressing the industry cohesively and developing the next generation of leaders, makes him an outstanding figure in our organisation. He displays all the characteristics we encourage in our young professionals – generosity, integrity, personability and strength of spirit. He is an enduring role model for individual and business success in our industry, and a worthy recipient of the 2015 President’s Award.

Ian has a Bachelor of Engineering, Mechanical (Hons.) and is a Fellow of the Institution of Engineers Australia. In addition he is a member of the American Society of Heating, Refrigeration and Air Conditioning Engineers, and also the Australian Institute of Refrigeration Air Conditioning and Heating.

Consulting Matters 13

2015 FIRMS OF THE YEAR

Large Firm of the Year GHD GHD is one of the world's leading professional services companies operating in the global markets of water, energy and resources, environment, property and buildings, and transportation. The company employs more than 8,500 people who provide engineering, architectural, environmental and construction services to private and public sector clients. GHD has an established network of 200 offices operating across five continents - Asia, Australia, Europe, North and South America – and the Pacific region.

JUDGES COMMENTS GHD has been consistently strong across the Awards for Excellence categories.

Having won three Gold and four highly commended Awards this year across a range of categories the judges felt strongly that GHD had clearly demonstrated ‘excellence’ across the board that made them the 2015 Large Firm of the Year.

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Medium Firm of the Year Rudds Consulting Engineers Rudds Consulting Engineers is a successful Canberra-based engineering consultancy firm which has been providing multi-disciplinary building services engineering for more than 40 years. Employing close to 40 people in the ACT and Victoria, Rudds specialise in providing clients with innovative, environmentally friendly and cost effective engineered solutions which meet both budgetary and user requirements.

JUDGES COMMENTS A highly commended winner in Sustainability in Design this year, the judges felt that Rudds Consulting was the stand out medium firm due to the quality and complexity of their project work. The judges were unanimously impressed and felt they were a worthy recipient of this Award.

Small Firm of the Year Cantilever Consulting Engineers Founded in 2010, Cantilever is an award winning boutique civil and structural engineering consultancy specialising in work in the Sydney and Newcastle region.

With a reputation for producing tailored, innovative, and intelligent engineering that is supported by high quality and consistent documentation, Cantilever stays true to its core commitment, by producing sustainable and economic engineering solutions that are sensitive to the architectural vision and fit seamlessly into the architecture of the building.

JUDGES COMMENTS The judges were pleased to acknowledge the consistently excellent work being done

by Cantilever across a number of projects. Their work, as demonstrated in two awards submissions this year, impressed the judges as being above expectations for a firm of this size.

Consulting Matters 15

CONGRATULATIONS TO EACH OF OUR 2015 GOLD AWARD WINNERS COLLABORATION GHD For NDRRA Somerset Regional Council Flood Recovery Assistance Program PROJECT OVERVIEW In 2011 and 2013, Somerset Regional Council (SRC) suffered the effects of the most devastating floods that South East Queensland have experienced in living memory. The damage to vital public infrastructure throughout the region was extensive and overwhelming. Several vital road links including bridges were lost and required urgent restoration to reconnect the isolated communities.

The two flood events resulted in over $150 million worth of damage to essential public assets at more than 2,000 individual sites.

GHD was engaged to assist with the reconstruction program immediately following the 2011 flood event and remained as the Principal consultant through to February 2015 when the project concluded. During these four years, despite geographical and organisational differences, GHD and SRC formed a close-knit relationship, relying on a collaborative approach to deliver new infrastructure— from funding applications through to construction delivery. This collaboration has afforded great value for money outcomes to the Somerset community.

The SRC Flood Recovery Program was funded through the Federal National Disaster Relief and Recovery Arrangements (NDRRA), administrated through the Queensland Government’s Reconstruction Authority (QRA).

SIGNIFICANT ASPECTS Following the 2011 catastrophe, SRC made the decision to manage the entire flood recovery program and

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restoration works themselves with the assistance of GHD as Principal consultant.

The objective was to ensure a robust Value for Money process and outcome; to stimulate economic recovery in the region and expedite the procurement and delivery process by working with local contractors.

SRC was the first council in Queensland to use the new Local Buy procurement process, and first secured consultant engineers to assist with project management, then local contractors for restoration works. GHD staff worked as Superintendent’s representatives and project inspectors directly with local contractors that— thanks to the Local Buy system—all had past experience and relationships with SRC and GHD.

SRC immediately invited several consultancies to assist with initial recovery efforts and work focused on assessments of roads and infrastructure with priority on Local Regional Roads of Significance —Councils highest order road network—and designated school bus routes. GHD took a lead role in these assessments, covering 75% of the Council road network. Relationships were further cemented through these initial stages and the close working relationship formed enabled SRC and GHD to operate in a collaborative, open ‘one team’ philosophy.

SRC’s choice to adapt its existing systems to facilitate the restoration of essential public assets and develop a new module as an add-on rather than

Consulting Matters 17

COLLABORATION

purchase a new system to deal with flood recovery further augmented the close collaboration, involved SRC officers in the change process and also lead to cost and time savings.

The project resulted in the replacement of 25 damaged timber bridges and other vital public infrastructure which in some cases resulted in the removal of previously imposed load limits.

This in turn stopped transporters needing to take long detours and provided consequential economic benefits to the community. Further benefits included improved safety conditions, higher flood immunity (in some cases) and most importantly, resilient modern structures to cater for future growth in remote communities.

The economic recovery in the region was also boosted by the use of local contractors.

By using adversity to drive management innovation, SRC now has a sustainable system in place that will benefit future generations and is a stronger, more skilled organisation.

The use of local contractors has also built capability and skills in the broader community.

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The project resulted in the replacement of 25 damaged timber bridges and other vital public infrastructure which in some cases resulted in the removal of previously imposed load limits. This in turn stopped transporters needing to take long detours and provided consequential economic benefits to the community.

The success of the NDRRA SRC Flood Recovery Program demonstrates how a diverse project team can mobilise and adapt processes, systems and geographical differences to deliver vital infrastructure for the benefit of a community that has suffered such devastation. Since the completion of the program, SRC and GHD have continued to work together to secure funding through a number of federal grant initiatives and the Council is now able to take advantage of the relationship forged during the flood disasters.

JUDGES COMMENTS The judges acknowledged the extreme complexity of this project and awarded the successful long term collaboration between GHD and SRC across many projects. They were very impressed by the way GHD brought the local contractors and the Somerset community together and helped the community regain the vigour that it needed. Good procedures were applied in particularly difficult circumstances. This project is the perfect example of how consultants in the built and natural environment can shape communities in a positive way.

ENGAGEMENT Arup and Opus International (with Leighton Contractors) For Team512 – Transport Network Reconstruction Program PROJECT OVERVIEW Queensland’s severe weather events of 2010/2011 left over 28% of the State controlled road network damaged.

With $4.6bn in estimated restoration costs and the State facing one of Queensland’s largest reconstruction programmes, the Department of Transport and Main Roads (TMR) established the Transport Network Reconstruction Program (TNRP).

The TNRP was undertaken across 12 districts of TMR in Queensland with dedicated Regional Program Offices (RPO) established in most districts. The RPO consisted of TMR and consultancy staff working collaboratively to manage and deliver the extensive repair works.

Team512, a consortium of Arup, Leighton Contractors and Opus International Consultants (Opus), was awarded the program delivery for two districts – Mackay/Whitsunday and Wide Bay/Burnett. It was through actively engaging with TMR and working within this collaborative environment that Team512 delivered far reaching benefits to State and Federal government in both time and cost savings.

Objectives were set at a team level with all consortium members bound to the same team charter, project expectations and goals. At project commencement, workshops were held to develop an agreed set of Key Result Areas (KRAs) and help break down barriers. Every member of the workshop, including both senior and junior staff, was asked to sign the collaboratively developed team charter thus adopting it as their own. and value for money across the two districts by providing them with program management and control services. The wider consortium had staff located in more than 30 locations across Australia, New Zealand and the UK.

Managing a program operating over many locations required efficiencies between the two districts and creation of a ‘one-team’ ethos to ensure project aspirations could be realised.

Team512 thus voluntarily adopted a collaborative approach, recognising the key strengths and weaknesses of each organisation independently,

identifying individual roles, monitoring the relationships and consolidating operating protocols at early stages of the project.

Designed to leverage off the strengths of each company, the amalgamation consisted of each party’s key skills, specifically identified as core requirements for successful delivery: Arup provided a leading design house, global resource availability and strong existing relationships with TMR; Leighton Contractors brought established and reputable site experience and robust site safety procedures; and Opust an established

Originally intended for a completion date of June 2014, further dramatic weather events through 2012 and 2013 brought the damage costs to an estimated $6.9bn across the state— further compounding the already extensive damage the network had sustained.

With a scope to deliver over 650km of road rehabilitation across approximately 1,000 different sites, Team512 were able to offer TMR a wellconstructed and well-rounded team.

SIGNIFICANTS ASPECTS Team512 comprised two RPOs, one in each district. In addition to the RPOs, Team512 established a dedicated Program Management Office (PMO) in Brisbane to ensure consistency Consulting Matters 19

ENGAGEMENT

regional presence and extensive Brownfield experience in road maintenance and rehabilitation.

Objectives were set at a team level with all consortium members bound to the same team charter, project expectations and goals. At project commencement, workshops were held to develop an agreed set of Key Result Areas (KRAs) and help break down barriers. Every member of the workshop, including both senior and junior staff, was asked to sign the collaboratively developed team charter thus adopting it as their own.

While objectives were collective, individual responsibilities were clearly defined.

Committed to developing a highly successful and motivated team, Team512 created specific performance measures, metrics and targets to monitor the health of the ‘Team

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Relationship’. Following the first workshop where KRAs were identified and the team charter established, subsequent workshops were held a minimum of twice a year to revisit the core behaviours, re-define their value to the team and strengthen the relationship. Another successful initiative was the ‘Team512 Health Check’, a quarterly relationship survey distributed to the entire team, the client and contractors which encouraged individuals to raise issues or concerns.

The success of the team’s delivery is a direct result of providing skilled personnel able to respond to the changing needs of an extremely complex and challenging program. The team drew on resources from around the globe facilitating 24-hour working to ensure the timely design delivery and prompt mobilisation of restoration works on the ground.

Through active implementation of lessons learned, utilisation of existing experience and identification of ‘bestfit’ team, Team512 achieved an average completion rate of 4-6km per week at the peak of the construction program.

Working together for nearly four years, the relationship established and managed by Team512 was exemplary and fundamentally important in the delivery of this project to the state of Queensland.

JUDGES COMMENTS The judges congratulate Arup and Team512 for the delivery of a very rigorous outcome in a highly politicised environment. They were very impressed with the way the team’s relationship was managed. This project is the perfect example of how people engagement is encouraged and used to deliver fantastic results.

SUSTAINABILITY IN DESIGN Arup For the University of Queensland Global Change Institute – The Living Building PROJECT OVERVIEW The University of Queensland (UQ) has a sustainability vision to provide leadership in learning, discovery and engagement in the area of global change and the development of new technologies for clean energy and sustainable living. Situated at their St Lucia campus, UQ aimed to showcase a structure that leads by example and enables the university to ‘practice what they preach’. It is this ethos that helped create an educational building where the facility itself is able to be used as an educational tool.

The Global Change Institute (GCI) was designed to meet the world’s most advanced levels of sustainability and sets a benchmark as Australia’s greenest educational building. Led

by Hassell Architects, this impressive building was the brainchild of a host of well-respected and renowned design and engineering firms. Arup, working in design collaboration, helped to define, develop and design the remarkable initiatives this project embodies. The firm was appointed as the ESD consultant, and to undertake Fire and Acoustic engineering.

• Provide a focus for UQ’s learning, discovery and commitment to new technologies for sustainability

Tireless dedication from the Arup team, over a monumental period of 10 years, saw objectives organically developed, ideas tested and concepts challenged to formulate a cohesive living structure, carbon neutral with the aim to move into a generative mode.

Recently achieving a 6 star Green Star design rating, the Arup team has made great strides in advancing the interests of ecologically sustainable design throughout the industry and community alike.

• Demonstrate cutting-edge architecture and engineering for sustainable design and construction

SIGNIFICANT ASPECTS

• Support engagement with community, government and industry through development and utilisation of sustainable technologies

UQ were determined to develop a state-of-the-art building able to exemplify best practice in sustainable design, construction and operation.

The objective of the project was to create a building that will: • House the headquarters for the new GCI

• Support UQ’s drive to reduce its carbon footprint and embrace principles of sustainability • Utilise 'smart building' energy demand management systems • Incorporate teaching and demonstration facilities for sustainability, low emission energy technologies and water management

• Be accessible by the public (especially school groups).

It was determined that the building would target a 6 star Green Star rating and be designed utilising the

principals set out within the ‘Living Building Challenge’, not often achieved in Australia. Using the Green Star Education V1 tool the aim was to encourage and guide broader campuswide sustainability initiatives and go beyond carbon-neutral by acting as an energy exporter when excess energy was available with the building designed to produce more energy than it consumes.

One of the key design features that increased the design challenge was the integration of locally supplied sustainable materials. This meant including Australian sourced steel, locally sourced recycled Blackbutt timber, geopolymer concrete (used for the first time as a structural element) and recycled carpet tiles.

To achieve a 6 star design rating, every aspects of the building’s environmental footprint was scrutinised resulting in the building featuring an operable sunshading and louvered facade to control light and air flow, a cooling green wall which also acts as an air filter, a bush tucker garden and bio-retention basin,

Consulting Matters 21

SUSTAINABILITY IN DESIGN onsite greywater system, 60,000L rainwater storage serving the hydronic cooling system, power exclusively generated by solar energy, and a thermal chimney that draws warm air out of the building.

It also features a translucent ETFE roof, a central atrium that acts as the building’s lungs, individual comfort control at desks and precast hydronic floor panels that are flushed with chilled water to cool the building.

Optimal natural lighting is supported by environmentally friendly LED lighting.

Arup’s acoustic design resolved conflicting requirements for free cross flow of air through the building and significant exposed thermal mass required for sustainable design.

Years of perseverance led to a project that pushed the boundaries of sustainable design. The Arup team, in conjunction with the wider design team and UQ, used the green star rating tool as a vessel to explore possibilities and innovations not widely used within the industry.

The preeminent design solution was developed with care and attention to detail, with no single element assessed in isolation. GCI leaves a legacy for all future custodians and users of the campus.

JUDGES COMMENTS The judges consider the project to be a fantastic innovation. The GCI is a living example of sustainability and a statement of possibility. The judges were impressed with the smart and ambitious objectives set from the beginning. They congratulate Arup for their dedication and brilliant sustainable design as they took up the challenge to develop a building that is positive to the environment.

Arup’s acoustic design resolved conflicting requirements for free cross flow of air through the building and significant exposed thermal mass required for sustainable design.

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TECHNOLOGICAL INNOVATION WorleyParsons For the Land Reclamation Case – Malaysia and Singapore PROJECT OVERVIEW Singapore has one of the busiest sea ports in the world. Located at the crossroads of many major shipping routes, Singapore is a focal point of some 400 shipping lines with links to more than 700 ports around the world.

Given much of its territorial waters are dedicated to marine use, there are limits to how much land Singapore can reclaim.

Two new reclamation projects were recently launched at Pulau Tekong and Tuas View Extension. As these largescale projects were being carried out, Malaysia alleged that the works were having an adverse impact on their territorial waters. Singapore’s ongoing reclamation works were subject to consideration by the International Tribunal for the Law of the Sea on the grounds that they were causing transboundary environmental harm. In the resolution paper it was determined that the works were not having the adverse impacts as claimed, but that strict monitoring needed to be undertaken to ensure this remained the case.

The use of 3D hydrodynamic and sediment plume modelling is considered international best practice and was used as the benchmark for all WorleyParsons modelling. Threedimensional hydrodynamic numerical modelling of sediment plumes underpins the scientific assessment of potential impact from dredging and sediment disposal activities.

WorleyParsons developed a front and backend system, called Neptune, to pro-actively manage any marine construction activities using sophisticated hydrodynamic models. This groundbreaking initiative to monitor all of Singapore’s territorial waters in 3D every hour in near-real-time is a global first and utilises a cutting-edge algorithm.

Harnessing the power of satellite technology and cloud computing, WorleyParsons can identify where construction-related plumes or altered currents are affecting environmental receptors including in this case, at the Singapore/Malaysian boundary.

The Neptune facility means that data that would previously have taken years to process can now be viewed and analysed in a matter of seconds and government officials can now see where plumes are crossing the border (in 3D in near-real-time), or can even receive automatic alerts when this occurs to enable impacting activities to be stopped before more damage is done.

SIGNIFICANT ASPECTS While Singapore has utilised 2D modelling and huge field-based monitoring programs for the past 10 years, WorleyParsons recognised there was an opportunity for improvement and that they needed to be technically innovative in order to break into the market and deliver.

Consulting Matters 23

TECHNOLOGICAL INNOVATION

From its Centre of Excellence for Marine Sciences based in Perth, the firm created a solution that required development of complex hydrodynamic models, procedures for updating the spill budget and a quality control algorithm that rejected data sent by third parties if it did not meet certain requirements. The system also had to self-calibrate and validate based on live telemetry information in-field.

The boundary issues also mean that there was extreme sensitivity around the project works. As Singapore’s ongoing reclamation works were summoned to the International Tribunal for the Law of the Sea, WorleyParsons developed modelling solutions to proactively enable construction to continue, ensuring realtime results and efficient monitoring.

The solutions included: • Daily model hindcast • Daily forecast analysis • Daily satellite imagery analysis • Acoustic ADCPs • Reports on the tonnage spilt daily, setting the next 48 hours’ spill budget.

All this was undertaken automatically through WorleyParsons’ Neptune platform—coupling together a complicated modelling, cloud computing and validation program—and using the technology in innovative ways.

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WorleyParsons was able to deliver daily reports within 24 hours to proactively manage the results from the dredge-related impacts while helping the Singapore Government to save approximately 50 per cent in costs compared to other tender prices.

respond quickly to incidents, marine contractors to have more control over their construction process, and academics, NGOs, the media and the public to gain a wealth of information.

This ambitious and innovative monitoring program helps overcome the ocean information challenge and gives users the power to protect environmental quality objectives before adverse impacts can occur.

Neptune allows governments to

JUDGES COMMENTS The judges applaud this very smart, gutsy, nation-shaping project as WorleyParsons developed an incredible innovative technology in a very charged atmosphere.

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Consulting Matters 25

DESIGN INNOVATION Aurecon (with Cox Rayner) Flood Resilient and Accessible Ferry Terminals for Brisbane

PROJECT OVERVIEW The January 2011 Brisbane flood was a defining moment in the city’s history. In addition to the flooding of thousands of properties, many of the city’s passenger ferry terminals were destroyed or severely damaged, significantly compromising the city’s public transport network.

Determined to avoid the paralysing effects of such a flood in the future, Brisbane City Council (BCC) and the Queensland State Government held an open design competition to design new ferry terminals that would be resilient to future flood event. The competition attracted 65 submissions from around the world and was won by Aurecon and Cox Rayner Architects, with a concept that, as described by BCC, “integrates technical innovation, flood resilience and elegant form to deliver terminals that will become iconic features of our river city”.

Aurecon and Cox Rayner delivered design of a new generation of

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terminals that focused on application of key learnings from the failures in the 2011 flood. Particular vulnerabilities exposed in that event included: • Inadequate ability of pontoon restraint systems to provide support at the height of the flood, as seen by pontoons floating off the top of guide piles; • Poor performance in flood water hydrodynamics, for example causing submergence of pontoons’ leading edges leading to their capsizing;

• Debris build up and impact on pontoons and gangways leading to damage and loss.

Numerous innovations were conceived and developed to respond to these vulnerabilities with the depth of collaboration between the maritime, industrial mechanical and architectural disciplines (with Cox Rayner Architects) at their core. The result is an impressive marriage of form and function showcasing a bold departure from the conventional approach to such infrastructure, and delivering an 

The result is an impressive marriage of form and function showcasing a bold departure from the conventional approach to such infrastructure, and delivering an elegant combination of bespoke dynamic and static elements that provide highly functional resilient public infrastructure, allowing everyone to access and enjoy the river.

To u g h d r a i n a g e t h a t p e r f o r m s

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ACO has an established Technical Services department with many years’ experience advising on surface drainage.

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Australia t: 1300 765 226 | e: sales@acoaus.com.au | www.acoaus.com.au/infrastructure New Zealand t: 0800 448 080 | e: sales@aconz.co.nz | www.aconz.co.nz/infrastructure Export t:+ 61 2 4747 4000 | e: sales@acoaus.com.au | www.acoaus.com.au/infrastructure Consulting Matters 27

DESIGN INNOVATION

elegant combination of bespoke dynamic and static elements that provide highly functional resilient public infrastructure, allowing everyone to access and enjoy the river.

SIGNIFICANT ASPECTS The new generation ferry terminal design had three main objectives which were: improving flood resilience, improving wheelchair and mobility aid accessibility and delivering a modern, ambitious and elegant architectural design in the maritime environment that eliminates the traditional array of pontoon guide piles.

These objectives did not always drive the design in the same direction and various challenges needed to be addressed in completing the design.

The innovative aspects of the terminals’ design include: • Minimising the lateral support structure of the pontoon to avoid the number of piles required by conventional designs. A single upstream pier structure provides lateral support to the pontoon and the gangway acts as a radial arm to provide the second point of lateral support. The upstream pier also

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serves to absorb the energy of and deflect heavy objects away during a flood event to prevent damage to the terminal.

• A boat-hull shape inspired pontoon reduces negative lift on leading edge and drag force during floods, and minimises risk of debris impact.

The pontoon is both functional and aesthetically appealing, providing largely unobstructed views of the river.

• The terminal’s gangway utilises buoyancy to automatically detach from the shore during flood events, swinging behind the broad downstream end of the pontoon out of the flow stream and out of the path of any moving debris.

• The downstream lateral restraint changes function during a flood to provide lateral restraint to the pontoon when the gangway has disengaged from its landside support.

• In compliance with the Disability Discrimination Act, the unique gangway floor mechanics maintain level intermediate landings throughout the tidal range, providing a world-first solution for achieving compliance with disability access.

Aurecon’s elegant flood resilient design allows for a low maintenance terminal and provides longevity even in the face of natural disasters. It can be implemented to any ferry terminal network, and in particular to those subject to flooding.

The last of Brisbane’s new generation terminals was opened on 23 June 2015 and they are all successfully in operation. The terminals demonstrate the realisation of a bold design concept and a significant shift away from previous design convention in their aesthetics, flood resilience and accessibility.

JUDGES COMMENTS The judges were very impressed with the projects submitted in this category and in particular with Aurecon’s Flood Resilient and Accessible Ferry Terminals innovative design. They acknowledged the very smart and elegant architecture and awarded the project as they considered that it is what the industry stands for.

Consulting Matters 29

CLIENT SERVICE EXCELLENCE GHD For Water Corporation Engineering Design Services PROJECT OVERVIEW GHD’s water business in Western Australia was fundamentally founded in 1995 when senior staff from the then West Australia Water Authority transferred to GHD under an outsourcing arrangement.

Remarkably, of the original 40+ staff that transferred, ten still remain at GHD today, with several more having only recently retired.

Like Water Corporation, GHD is now an integral part of the Australian water engineering community and has worked side-by-side with Water Corporation for 20 years as a preferred engineering design services provider, helping to develop Western Australia’s world-class water infrastructure.

GHD has been engaged on seven Preferred Service Provider Panels, with the most significant one being the Engineering Design Services Panel that commenced in February 2013. At the beginning of this panel, a common purpose and values were developed between Water Corporation, GHD and the other panel consultant. The Panel Charter defined the common purpose as “to be Water Corporation’s trusted engineering partner delivering unprecedented value for the community”.

To that end Water Corporation recognised that professional teams with relevant experience across a range of disciplines are the key to achieving value for money and the Engineering Design Services Panel was designed to recruit, develop and maintain these professional resources to service the Water Corporation’s Asset Acquisition Process and drive continual improvement and increased productivity.

Under the Panel, GHD provides services for a wide range of projects throughout Western Australia, including water treatment plants, wastewater treatment plants, dams, pump stations, pipelines, tanks, reservoirs, borefields, other hydraulic systems and all other infrastructure typically associated with a water utility.

In 2015, GHD’s relationship with Water Corporation remains extremely strong

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and in 2014-15, through collaboration with GHD, Water Corporation has been able to achieve a 15% reduction in their ’white collar’ design costs, compared to historical levels.

SIGNIFICANT ASPECTS Through close collaboration, the Engineering Design Services Panel has established an effective multitier communications hierarchy. The Steering Committee provides strategic stewardship and governance for the

Panel. It operates on a fundamental basis of consensual decision-making, hence a very strong sense of alignment is achieved between the Water Corporation and the consultant; the Management Committee, comprised of the functional line managers from both Water Corporation and GHD, meets on a quarterly basis and manages the operation of the Panel and implementation of the PMP. The collaborative approach adopted in these meeting is a highly effective risk management technique since it encourages any concerns or issues to

CLIENT SERVICE EXCELLENCE

GHD’s 20 year working relationship with Water Corporation is built on a platform of mutual trust, shared values and a commitment to work together in an open, honest and collaborative environment whilst the firm adheres to hard measures of time and cost for project delivery. be resolves quickly and at the lowest level possible.

Communication and collaboration are also ensured through Discipline Forums created to support the objective of continual improvement.

These forums tend to be informal gatherings with a focal technical discussion topic. Finally, at the projectlevel, the PMP provides clear guidance on the expectations for effective project-level communication. Frequent Progress Meetings follow an agreed agenda which ensures that each project is addressing the key Panel performance measures.

The Water Corporation’s objective in forming the Engineering Design Services Panel was to achieve an effective and efficient design capability that supports their Asset Acquisition Process and produces designs that represent value-formoney (VfM). By Water Corporation’s definition, VfM is achieved when designs are completed on time and within budget; the best option is chosen, considering whole-of-life costs and affordability; specifications, drawings and reports are of high quality to ensure the minimum change during construction; designs facilitate construction, operation and maintenance; and designs minimise occupational health and safety risks.

the behaviours needed to achieve the Panel’s objective and purpose.

Importantly, all assessments are conducted face-to-face and provide the opportunity for both consultant and client to provide feedback on their combined performance.

GHD’s 20 year working relationship with Water Corporation is built on a platform of mutual trust, shared values and a commitment to work together in an open, honest and collaborative environment whilst the firm adheres to hard measures of time and cost for project delivery. From GHD’s viewpoint, their relationship with Water Corporation is more than just that of a ’key client’. Their relationship with Water Corporation is foundational and part of the fabric of GHD’s story in Western Australia. Most importantly, the firm is proud of the lasting community benefits it creates with Water Corporation.

JUDGES COMMENTS The judges considered the relationship that GHD nurtures with Water Corporation an exemplar for the industry. The structure and processes put in place to manage the relationship are outstanding and very well managed.

To measure performance against these objectives, the Panel Steering Committee has adopted GHD’s twotiered approach to performance monitoring for the Panel, which includes quarterly assessment of VfM and Relationship Scorecards.

These scorecards and the associated performance measures have driven

Consulting Matters 31

CHAMPIONS OF CHANGE – FEMALE LEADERSHIP Geeta Thakorlal From WorleyPasons

32 Consulting Matters

Since joining WorleyParsons in 2011, Geeta has proven to be both an outstanding leader as well as a champion for change both within and outside of the business. As a dynamic, professional leader with a strong engineering background, Geeta has worked predominantly in the Upstream Oil and Gas industry.

Her in-depth knowledge of a consulting business encompasses a variety of roles and situations; spanning technical, commercial and operational experience. She has proven management skills leading teams comprising multiple cultures in many locations across the world, with an exemplary record of delivering programs on schedule and to high quality standards.

in Malaysia, servicing customers in the SE Asia region, and also facilitated the establishment of Select capability for WorleyParsons in New Zealand.

When Geeta joined WorleyParsons she assumed the role of Regional Director for the Hydrocarbon Select business line in the Asia Pacific region, based in Perth. This role required leading the Perth Select team and establishing the platform and networks in Brisbane, Melbourne, Malaysia, Singapore and Thailand. In just two and half years, Geeta successfully led the team to win major front-end engineering contracts with key customers and led the development of the front-end group

Geeta was recently promoted to the role of Senior Vice President for Global Offshore Consulting and INTECSEA (ANZ) as part of Advisian, the new Advisory and Technical Consulting business line of WorleyParsons. In these two roles she has been trusted with establishing a global footprint for Offshore Consulting. She has already established regional teams based in Australia, the UK and Houston, as well as emerging teams in Malaysia and the Middle East.

In 2014 Geeta was rewarded for these achievements and promoted to lead the WorleyParsons Consulting business for the Asia Pacific region.

This role extended beyond front-end engineering in the hydrocarbons sector with a range of consulting capabilities, including earth and environment, specialist analysis and asset management for the hydrocarbon, minerals and metals and infrastructure sectors. She directly led a team of 200 engineers and technical specialists and managed a business with a turnover of AUD 40 million.

In just two and half years, Geeta successfully led the team to win major front-end engineering contracts with key customers and led the development of the front-end group in Malaysia, servicing customers in the SE Asia region, and also facilitated the establishment of Select capability for WorleyParsons in New Zealand.

CHAMPIONS OF CHANGE – FEMALE LEADERSHIP Jill Hannaford From GHD Jill set out on a career-long path to affect change and to develop the community engagement business at GHD. Jill was motivated by the opportunity for communities to understand the infrastructure that was affecting them, for excellent technical solutions with great community outcomes to be realised and the business opportunity that this represented. In 1996, Jill established GHD’s Community Consultation Service Offering, making GHD one of the first multidisciplinary consulting firms to offer this capability to clients.

Today the stakeholder engagement is a key part of GHD’s business, with a highly experienced team of more than 50 consultants across Australia.

Jill has also been championing career development opportunities for Indigenous Australians. She played an integral role in setting up a partnership between GHD and Career Trackers, a program that connects Indigenous university students and private organisations to create career pathways though structured internships. As a result, 35 Indigenous people have undertaken internships at GHD and the company has recently committed to provide at least 10 internships a year over the next decade.

As a role model for women in the consulting sector, Jill has championed mentoring opportunities within GHD and advocated about issues such as pay equity, career development, parental leave and flexibility. She has also helped GHD establish a structured approach to Diversity & Inclusion in Australia. Today, GHD is recognised a leader in the industry as it has received Employer of Choice for Gender Equality citation two years in a row from the Workplace Gender Equality Agency.

More broadly, Jill led GHD’s involvement with the International Association for Public Participation (IAP2) and was the founder of IAP2 Australasia.

Jill has shown exemplary initiative and leadership throughout her career which she has focused on improving community understanding of infrastructure. The leadership in public participation that Jill started almost two decades ago is now benefiting communities, via more effective delivery of major infrastructure projects.

As a role model for women in the consulting sector, Jill has championed mentoring opportunities within GHD and advocated about issues such as pay equity, career development, parental leave and flexibility.

Consulting Matters 33

CHAMPIONS OF CHANGE – FEMALE LEADERSHIP Anna Squire From Arup Anna leads Arup’s Transport and Resources group in New South Wales and Australian Capital Territory, which includes the key business areas of Rail, Highways, Aviation, Maritime, Water and Urban Development. She is the first female leader of a Transport and Resources group in Arup in Australasia.

The group is the largest in the region in regards to turnover, a figure which has more than doubled in the three years under Anna’s leadership, and has more than 120 staff.

Having risen to this position as an accomplished civil engineer and project director of 25 years’ international experience, Anna recognises the value that diversity in both participation and leadership can have on the face of the engineering industry. Anna’s commitment to diversity is evident in her heavy involvement as a mentor and leader within the engineering profession.

Within Arup, Anna leads the NSW Diversity Committee, a group focused on improving diversity outcomes across the firm, including a key focus on gender balance. Working with a senior network of Arup staff, including Arup CEO, Peter Bailey, the group runs

education sessions for staff and works within the business to deliver change.

She is also a formal mentor of female staff at all levels.

Externally, she has been active within a number of organisations designed to empower engineers and women in particular, serving on boards, in advocacy roles and as a mentor.

These organisations include the National Association of Women in Construction, Engineers Australia’s Centre for Engineering Leadership and Management, and Consult Australia’s FutureNet Business Leaders program.

Despite her commitments as a senior leader, Anna remains active in project delivery and business development.

She is currently the project director for two of the region’s most significant rail projects, the Sydney CBD and South East Light Rail and Canberra Light Rail.

Anna intends to use the receipt of the Gold Award for Champions of Change – Female Leadership to continue to pursue greater gender balance within the engineering industry, and hopes to remain a strong role model for all female engineers.

Anna recognises the value that diversity in both participation and leadership can have on the face of the engineering industry

JUDGES COMMENTS After much deliberation the judges were not able to decide between these three outstanding professionals and in the end the decision was made to present each of them with a Gold Award. The judges are proud to be able to present three such strong success stories of female leaders in a challenging male-dominated industry. The three winners are all role models for their peers and for the industry.

34 Consulting Matters

FUTURE LEADER Sam McCarthy From Tonkin Consulting The judges were highly impressed with Sam’s dedication to his work and the industry.

Sam was assigned to Roxby Downs in the far north of South Australia where he acted as the design engineer's representative on a $100 million program of expansion works for the remote township. As the only professional accommodated in the remote, temporary construction camps with the contractors, Sam quickly developed productive and positive working relationships with the construction team.

Sam is a Chartered Professional Engineer who graduated from the University of Adelaide with a Bachelor of Civil Engineering in 2004. Recruited directly from university by Tonkin Consulting, Sam has spent his time in the business building on both his technical and business skills.

Sam developed his engineering skills in the design of land subdivisions, utility service provision, road design and stormwater drainage. Identified as having leadership potential early in his career by the Tonkin Consulting executive team, he has successfully completed a number of challenging assignments.

Following this assignment Sam undertook business management roles, including acting as manager for the Mt Gambier office, before establishing a new office in Darwin for Tonkin Consulting. It was during his time in Darwin that he was able to truly combine his technical and project management skills with his client relationship development ability. It also gave him an excellent appreciation of what drives a successful business.

While in Darwin, Sam identified an opportunity to improve essential services infrastructure to remote indigenous communities that has seen Tonkin Consulting become a leader in the delivery of engineering solutions in the Northern Territory.

C B U S I S P R O U D TO S P O N S O R Y O U R 2 0 1 5 C O N S U lT A U S T R A l I A AwA R D S fO R E x C E l l E N C E , R E C O G N I S I N G P R OJ E C T S A N D PROGRESS IN AUSTRAlIA.

Once he returned to Adelaide in 2012, Sam turned his attention to improving Tonkin Consulting's financial sustainability by undertaking strategic geographic diversification of the business.

In addition to his Tonkin Consulting work, Sam is actively engaged in a number of industry groups, including the Urban Development Institute of Australia, where he helped establish Young UDIA, a group for young professionals. Sam has also been involved in Consult Australia for over five years having first joined the Northern Territory committee in 2009.

He has been a member of the South Australian committee since he moved back to Adelaide in 2012 and was elected Chair in May 2014.

JUDGES COMMENTS The judges were highly impressed with Sam’s dedication to his work and the industry. He is not afraid of a challenge and achieves outstanding results. Sam gave them confidence in the future of the industry in Australia.

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Consulting Matters 35

HIGHLY COMMENDED

COLLABORATION Project: GO Alliance (Robinson Road Level Crossing Replacement Project) Firm: SMEC

COLLABORATION Project: Gladstone LNG Jetties Firm: Arup

ENGAGEMENT

DIVERSITY

Project: Engineering and Project Services Engagement Firm: GHD

Project: Diversity & Inclusion Step Up Plan Firm: GHD

SUSTAINABILITY IN DESIGN

TECHNOLOGICAL INNOVATION

Project: Bulla Dairy Foods Cogeneration Firm: Rudds Consulting Engineers

Project: Lake Wyangan Modernisation Project Firm: GHD

36 Consulting Matters

HIGHLY COMMENDED

TECHNOLOGICAL INNOVATION

DESIGN INNOVATION

Project: Queensland Urban Utilities Preliminary Condition Assessment of Water Reservoirs Firm: SMEC

Project: Epping to Thornleigh Third Tracking Project – Bridge over M2 Firm: Beca

DESIGN INNOVATION

FUTURE LEADER

Project: South Road Superway Firm: GHD

Nominee: Jamila Ellison Firm: MWH Global

CLIENT SERVICE EXCELLENCE Project: Greater Curtin Main Street Firm: Arup

Consulting Matters 37

38 Consulting Matters

Consulting Matters 39

40

Consulting Matters Our industry

PROGRAM DAY 1 - 27 April 2016 Capacity Building for CEOs, leaders or future leaders of mid-size and locally based firms DAY 2 – 28 April 2016 The Australian Market and Executive Management

SAVE THE DATE 27-29 April 2016 Intercontinental Hotel, Sydney Consult Australia’s Annual ASPAC CEO Conference provides a unique networking platform for the top echelons of the major consulting and engineering firms in the Asia Pacific region. An exclusive forum for CEOs and senior business leaders, this event provides an opportunity for insightful debate and discussion with peers from over 25 nations in the region.

For CEOs and leaders of local and global firms More details will follow in 2016!

Cocktail Reception

For further information, contact National Events Manager Dio Connelly on (02) 8252 6717 or at dio@consultaustralia.com.au

DAY 3 – 29 April 2016 Global Outlook For CEOs and leaders of local and global firms

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Consulting Matters

41

CONSULT AUSTRALIA IS ON YOUR SIDE

Consult Australia believes that it is important to support members in all aspects of their business.

We also recognise the impact that the insurance market has on Consult Australia member firms in terms of availability, affordability and quality of Professional Indemnity insurance.

Protecting Professionals

BRIC

Bovill Risk & Insurance Consultants

Consult Australia’s PI Insurance Pathway gives Consult Australia members access to the PI market through a Panel of Brokers selected by Consult Australia. Consult Australia is providing a referral service only and is not providing any form of financial advice or offering a financial product. Consult Australia does not guarantee the value, price and terms of cover that may be received from any member of the Panel of Brokers. Any agreement entered into through use of the PI Insurance Pathway will be expressly between the Panel Broker and the Consult Australia member firm.

March 2015

To get a quote please visit: www.consultaustralia.com.au/pipathway.aspx

Open courses and in-house training available!

Thinking about professional development?

Consult Australia offers a number of intensive training programs to provide consultants with invaluable skills, knowledge and advice. This powerful training puts you in control and allows you to better protect your business.

Please see the website for dates and further information.

Learn vital information about: • Designer duties under current legislation • Hazard identification tools • Risk assessment, control, and management

2016 dates: WA: 17-18 Mar SA: 7-8 Apr VIC: 12-13 May QLD: 26-27 May NSW: 23-24 Jun

• Safety in design procedures and documentation

• The dual roles of the Superintendent • Decision making and conveying information

• Liability & Insurance • Onerous contract terms

Member Price: $2,900 Non-Member Price: $3,200

2016 dates: QLD: 17 Feb SA: 16 Mar VIC: 18 May NSW: 1 Jun WA: 22 Jun

• Liability of the Superintendent • Insurance issues Facilitated by Tony Horan - one of the most knowledgeable and experienced barristers working in the construction industry in Australia.

Member Price: $1,300 Non-Member Price: $1,550

• Contractual relationships

2016 dates: QLD: 18-20 Feb SA: 17-19 Mar VIC: 19-21 May NSW: 2-4 Jun WA: 23-25 Jun

• Dispute resolution

Member Price: $1,800 Non-Member Price: $2,680

• Scope of duties

• Contract formulation & terms

Facilitated by Tony Horan - one of the most knowledgeable and experienced barristers working in the construction industry in Australia.

• Includes the Safety in Design Tool Kit

Topics include:

Learn vital information about:

• Professional indemnity insurance

• Best practice examples

The Role of the Superintendent

Contracts for Consultants

ALL courses are now available in-house!

All courses are also available in-house. For more information, visit www.consultaustralia.com.au or contact Consult Australia on 02 9922 4711 or education@consultaustralia.com.au http://bit.ly/caeducation Dec 2015

Safety in Design