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Lance Arnett - New Vice President of Product Support
Lance Arnett
New Vice President of Product Support position allows RMS to deliver focused leadership to growing business and customer base
Road Machinery & Supplies Co. has hired Lance Arnett to the newly created role of Vice President of Product Support. Arnett comes to RMS from Power Solutions International where he was CEO. In this role, he will focus on customer support services for RMS, including parts, service, technical support, and training functions.
“RMS is an organization that carries with it a strong, ethical reputation and phenomenal brand representation in the products they sell, service and lease,” said Arnett. “RMS has been a long-standing, growth-oriented organization, and I’m looking forward to contributing to that continued success.”
Arnett’s experience includes over 10 years in the Cummins Distribution System in various roles, including as a Six Sigma Black Belt, Executive Director of Operational Effectiveness, Vice President – OEM Engine Business, and President of the Central Region. Before Cummins, he served as Director of Franchise Sales and Business Development for Mighty Auto Parts, a nationwide wholesale automotive parts distribution business.
“Lance’s strong process improvement skills coupled with his exceptionally strong ability to build meaningful customer and employee relationships will prove invaluable as he assumes leadership of our customer support functions,” said President Russell Sheaffer.
Joe Schmidtlein, who previously held the role of Vice President of Sales and Product Support, will now have the title of Vice President of Sales. He will continue to manage Construction Equipment Sales and Rentals with a focus on market share and machine population growth
“For the past three years, Joe has proven himself as an exceptional manager of our Product Support and Sales groups,” said Sheaffer. “Over this same period, our business has become more complex, our volumes and employee headcount have grown, and customer support requirements have increased at an exponential rate. To effectively meet these challenges and achieve our business objectives, it has become necessary to divide these responsibilities.”
These changes took effect on August 1, 2023.
