Issuu

Summer 2026

Komatsu East Insider Digital solutions, heavy iron and the people behind all the action

In this issue :

• Vollers Excavating and Construction Inc., Underground Utilities Corp., and SMI Companies success stories • CONEXPO-CON/AGG 2026 recap with Paul Moore

• Komatsu’s new HM460-6 articulated truck • Much more!

Company-owned Dealer East

Komatsu Company-owned Dealer East Explore available inventory

Connect with us to discover our selection of new and used equipment and attachments to fit your jobs. We have you covered with short-term solutions or a long-term investment, we offer flexible rental, purchase, and rent-to-own options to help you get the job done. Contact us for your equipment needs

Komatsu East Insider In this issue Next-generation solutions available pg. 5

Read a letter from Keith Seymour, President, Komatsu Company-owned Dealer East.

Strengthening a legacy pg. 6

Discover how Vollers Excavating and Construction Inc. is continuing its 77-year tradition of delivering turnkey civil construction solutions across the Northeast and beyond.

Smart alignment features take center stage pg. 11

Learn about Komatsu's PC220LC-12 and PC220LCi-12 excavators.

Built on hard work pg. 12

Find out how Underground Utilities Corp. provides reliable site development and heavy utility solutions across New Jersey.

A clear picture of your projects pg. 16

Look at Komatsu's Smart Construction Dashboard, a cloud-based solution that helps contractors turn jobsite data into daily action.

Built from the ground up pg. 18

See how veteran-owned SMI Companies has grown from erosion control into a diversified construction firm serving the East Coast.

Driving the next wave of innovation pg. 22

Get a recap of CONEXPO-CON/AGG 2026, North America's largest construction trade show, through a Q&A with Paul Moore, Vice President of Products, Marketing and Service, Komatsu North America.

Visit a branch near you!

Meet Nathan Specht, who represented Komatsu East at Komatsu's Advanced Technician Competition.

Baltimore, MD • (410) 247-2100

Putting experience to the test pg. 24

Delivering more tons per cycle pg. 26

Check out Komatsu's new HM460-6 articulated haul truck.

New highway-class paver and screed pg. 29

Laurel, DE • (302) 715-5382

South Plainfield, NJ • (908) 561-9000 Winslow, NJ • (856) 767-5900

View BOMAG's new CR 820 T-2 paver and Versa 16 screed.

Holbrook, NY • (631) 563-7600

Celebrate AJ Binder, who is retiring from Komatsu East after more than two decades in the equipment industry.

Frackville, PA • (570) 874-6140

Leaving a lasting legacy pg. 31

Yonkers, NY • (914) 738-5100

Harrisburg, PA • (717) 652-3190 Hatfield, PA • (215) 822-0145

Wilkes-Barre, PA • (570) 824-9891

PC365LC-11

The answer to cost per load

Company-owned Dealer East The PC365LC-11 is the only excavator in its class with a fully electric swing system, increasing swing speeds and delivering up to a 70 horsepower boost to the work equipment for greater multifunction performance.

It’s extra speed and power that can help reduce your cost per load and your total cost of ownership.

This innovative approach is designed to deliver up to a 15% increase in productivity and up to a 20% reduction in fuel consumption compared to the conventional PC360LC-11 — a rare dual gain in power output and fuel efficiency.

komatsu.com/PC365LC-11

komatsustores.com | 877-Komatsu (877-566-2878)

Discover more

A message from Komatsu East

Next-generation solutions available Dear valued customer,

As we celebrated the 250th anniversary of the signing of the Declaration of Independence, this historic milestone gave us an opportunity to reflect on our nation’s past while looking ahead to the future. Komatsu East is proud to support the construction and mining markets across the eastern region of North America. I look forward to further strengthening our partnerships and finding ways to grow together.

This past spring, at CONEXPO-CON/AGG in Las Vegas — the largest construction trade show in North America — Komatsu unveiled a wide range of machines, engines and digital solutions focused on boosting productivity, automation and jobsite connectivity. In this issue, you will find a Q&A featuring Paul Moore, Vice President of Products, Marketing and Service at Komatsu North America, where he speaks about the products and solutions showcased, including the new HM460-6 articulated truck and the PC220LC-12/PC220LCi-12.

We also highlight Komatsu’s Smart Construction Dashboard, a cloud-based solution that offers near-real-time visibility into jobsite conditions. It helps users confirm quantities, monitor progress, and reduce the guesswork that can surround earthwork and site development.

There are many more valuable articles for you to enjoy, including success stories featuring our valued customers: Vollers Excavating and Construction Inc., Underground Utilities Corp., and SMI Companies. We also celebrate longtime employee Alan “AJ” Binder, a key leader in our product and support department, overseeing multiple branches. He recently retired after more than 20 years in the industry. We wish our good friend the best in this new chapter.

Thank you for the opportunity to be your trusted partner. Whether it’s equipment, parts, service, rentals or technology, our goal is always to help you work safely, productively and confidently throughout every season. Please do not hesitate to reach out to your local branch to assist with your equipment needs. Sincerely,

Keith Seymour President

A salute to a Komatsu East customer

Strengthening a legacy Vollers Excavating and Construction Inc. continues its 77-year tradition of delivering turnkey civil construction solutions across the Northeast and beyond Customer snapshot Company: Vollers Excavating and Construction Inc. (subsidiary of Vollers Inc.) Location: North Branch, New Jersey Established: 1949 Employees: Approximately 250 Area of expertise: Turnkey heavy civil and demolition contracting Komatsu equipment: PC138USLC-11, PC238USLC-11 and PC490LC-11 excavators; PC490LCi-11 IMC excavator; D51PXi-24, D61PXi-24 and D71PXi-24 IMC dozers Komatsu technology: Intelligent machine control (IMC); Komtrax telematics

ince its founding in 1949, Vollers Excavating and Construction Inc. has evolved from a small family operation into a steadfast contractor serving New Jersey’s heavy civil construction industry. The company’s roots trace back to a family farm that transformed into a thriving construction business when founder Herb Vollers saw a different kind of opportunity in the soil beneath him. “My grandfather started the business right here on this property,” recalled Chris Vollers, President of Vollers Inc., the parent company of Vollers Excavating and Construction. “He realized farming wasn’t the future for New Jersey and transitioned into construction at a young age. The company really took off from there.” Today, Vollers Excavating and Construction operates as a turnkey, full-service heavy civil and demolition contractor serving clients across

the Northeast and Midwest. The company’s reach extends from Virginia to Connecticut and west to Ohio, with projects under review as far as Indiana. “We handle about 80% private and 20% public work,” Chris reported. “A lot of our projects come from repeat clients, and we take pride in being a one-stop solution for everything from demolition to paving.” The company’s ability to perform nearly every aspect of a project has become one of its defining strengths. Vollers Excavating and Construction maintains a fleet of 150 to 200 machines and employs approximately 250 people committed to the company’s longstanding reputation for quality and safety.

“Whether it’s a general contractor, owner or public entity, we want to be as turnkey as possible,” stated Chris. “It’s less finger-pointing and makes our clients’ lives easier, dealing with one partner from start to finish.” Investing in its people has always been the foundation of Vollers Excavating and Construction’s success. After decades of family leadership, the company took another major step forward in 2025 when it became an employee-owned business through an ESOP (employee stock ownership plan) structure. “Being employee-owned changes the way decisions are made,” Chris said. “Our people now have a real stake in the business, and it’s a way for us to give back to the team that built this company. We’re very proud of the group we have.” That team includes second- and even third-generation employees who have spent their careers with the company. “We have a fantasic team with a ton of experience.” - Chris Vollers, President, Vollers Inc.

Komatsu East Territory Manager Scott Maxwell (left) discusses equipment with Vollers Inc. President Chris Vollers.

“It really does feel like a family here,” reflected Chris. “We had a job last year where a grandfather, father and son were all working together. That’s special, and it says a lot about our culture. We have a fantastic team with a ton of experience.”

 VIDEO Watch the video

An operator cuts a parking lot surface to grade with a Komatsu D61PXi-24 intelligent machine control (IMC) dozer.

Technology aids diverse projects

In addition to Vollers Excavating and Construction, Vollers Inc. is the parent company of several other subsidiaries, including HVI Services and Layout Inc., and has a partial ownership in Assuncao Brothers Inc. Each subsidiary strengthens the company’s ability to offer comprehensive, in-house solutions.

“HVI Services is our recycling division that processes millings, topsoil, mulch and RCA at two Class B and Class C recycling locations,” Chris explained. “Layout Inc. handles surveying not only for us but for other contractors across the tri-state area. Assuncao Brothers Inc. specializes in concrete and heavy highway work, and their expertise strengthens our ability to deliver comprehensive site packages. These businesses help us keep projects on schedule and under control.” Vollers Excavating and Construction’s project portfolio includes some of the region’s most high-profile developments. The firm has worked on Merck World Headquarters, MetLife Stadium, Princeton University and the Valley Hospital in Paramus, and it is currently handling demolition at the new Netflix site in New Jersey. “We’ve always done very well in the life science, healthcare, higher education and industrial markets,” Chris commented. Behind every successful project is a fleet of reliable equipment. For Vollers Excavating and Construction, that often means Komatsu,

When cutting a trench for utilities, an operator uses a Komatsu PC210LC-11 excavator to remove material efficiently.

including PC138USLC-11, PC238USLC-11 and PC490LC-11 excavators, along with a PC490LCi-11 intelligent machine control (IMC) model. “We’ve always leaned on Komatsu to fill our needs.” - Chris Vollers, President, Vollers Inc.

“We’ve always leaned on Komatsu to fill our needs,” said Chris. “We love our PC490 excavators. They’re powerful, responsive and incredibly versatile. We use them for everything, from deep utilities to demolition. They’re a workhorse across the board.”

The company also runs several Komatsu D51PXi-24, D61PXi-24 and D71PXi-24 IMC dozers, which have transformed the way it approaches precision and productivity on the jobsite.

“We were one of the first companies in New Jersey to take on GPS technology,” Chris remarked. “We’ve always wanted to be ahead of the curve. From accuracy to production tracking, the benefits are undeniable.”

Heavy Equipment Manager Joe Whitney noted that Komatsu’s integrated GPS systems, Smart Construction Remote and Komtrax telematics help the company manage job files and machine utilization more efficiently. “Komatsu’s intelligent machine control has been a big advantage for us because the GPS is factory integrated, so we don’t have the external components, cables and damage points we dealt with in the past,” said Joe. “With Smart Construction Remote, we can send 3D design files and updates from the office to one machine or the whole fleet without having someone travel to the jobsite. Komtrax is another tool I use daily to track utilization, idle time and performance, and that information helps us make better decisions across the fleet.”

Key support from Komatsu East

To keep its large fleet performing across multiple states, Vollers Excavating and Construction relies

on responsive service and technical expertise from Komatsu Company-owned Dealer East (Komatsu East). Whether it’s coordinating parts delivery, troubleshooting issues or providing on-site support, the Komatsu East team helps ensure minimal downtime. Komatsu East Territory Manager Scott Maxwell has supported the company for the past eight years, building a relationship grounded in reliability and communication.

“Komatsu East has been a fantastic partner for us,” declared Chris. “If something goes down, they’re on it immediately. We don’t hear, ‘No,’ from Komatsu. It’s always, ‘Yes, we’ll figure it out.’ That means a lot to us.” With Komatsu Care maintenance plans and a strong in-house service team, Vollers Excavating and Construction maintains a proactive approach to equipment health. The partnership allows Vollers Excavating and Construction’s technicians to work seamlessly with Komatsu East’s service personnel to plan maintenance and quickly resolve issues before they impact production. “Having Komatsu East behind us is huge, especially as we expand geographically,” noted Chris. “They’re always there, whether we’re in New Jersey or out of state. It’s one phone call, and I know we’ll be taken care of. That kind of support gives us confidence to take on more complex and demanding work.”

Onward and upward

Looking ahead, Vollers Excavating and Construction remains optimistic. Despite challenges such as fluctuating interest rates and shifting market conditions, the company’s backlog and pipeline remain strong.

“I think next year is going to be fantastic,” said Chris. “We have several large projects on the books, and we’re confident about where we’re headed. We have the right people and the right experience to tackle just about anything.”

Tight tail swing excavators like the Komatsu PC138USLC-11 are ideal for work on busy roads where space is limited.

By the numbers • 150+ machines • About 80% private work and 20% public work • 8-year relationship with Komatsu East Territory Manager Scott Maxwell *The opinions expressed here are based on the customer’s specific experience. Results may vary.

After more than 75 years of steady growth, Vollers Excavating and Construction continues to rely on the same formula that has defined it from the beginning — strong people, dependable equipment and trusted partnerships that keep the company moving forward. ■

Designed to perform, with dedicated support you can rely on

With a strong dealer and service network across the Eastern region, our Komatsuowned locations are here to support you. Our trained technicians provide expert service for all equipment brands we carry, and our dealerships are stocked with genuine parts to help minimize downtime and keep your machines performing.

Company-owned Dealer East

Next-level excavators designed to empower operators

PC220LCi-12

When your operators are happy and have what they need to perform at their best, your jobsite hums and your entire operation reaps the rewards. That’s the thinking behind the all-new Komatsu PC220LC-12 and PC220LCi-12 with the latest intelligent machine control — IMC 3.0.

Discover more

komatsu.com/PC220LCi-12

From the advanced cab with exceptional comfort and ergonomics to industry-leading smart technology, both models feature the most advanced working environment we’ve ever created for an excavator. komatsustores.com | 877-Komatsu (877-566-2878)

Excavator updates

Smart alignment features take center stage Both next-generation PC220LC-12 and PC220LCi-12 excavators deliver comfort, control and automation, while the latter features even more advanced technology

omatsu’s new PC220LCi-12 excavator, with the latest intelligent machine control update (IMC 3.0), introduces two significant technological features designed to help operators work more efficiently: swing-to-line and travel-along-line. These features build on Komatsu’s growing lineup of intelligent automation, offering refined machine movement that supports accuracy, consistency and reduced operator effort on trenching-focused jobs. Swing-to-line is selectable by tapping a polyline and marking it as a checkable option. Once activated, the machine automatically restricts unnecessary overswing when returning to the trench after dumping, ensuring the upper structure stays aligned with the intended cut. Operators benefit from smoother, more predictable cycle movements and better trench-to-dump workflow rhythm. Travel-along-line, also enabled by selecting a polyline as a checkable option, helps the excavator maintain a square position to the center of the trench line as it advances. By minimizing the need for constant micro-repositioning, this background function helps operators stay on the line, improve trench continuity and reduce time lost to realignment.

These new capabilities build on an already-advanced technology base of the companion model without IMC 3.0, the PC220LC-12. Even without the addition of intelligent machine control, the PC220LC-12 includes some powerful integrated baseline smart tools: 2D machine control, 2D boundary control and payload monitoring.

But for operations looking to level up on cutting-edge technology that helps good operators do a great job, the PC220LCi-12 adds the IMC 3.0 platform for advanced automation. Features such as auto grade assist, bucket angle hold, compaction control, minimum distance control, auto swing, advanced payload monitoring and industry-first integrated 3D boundary control help operators work more precisely and productively across the full jobsite. Auto swing and travel stop functionality is another notable factory-installed feature — another industry first for excavators.

28% more space, 30% more legroom, significantly improved visibility, reduced noise and vibration, and a high-quality heated air-suspension seat. An 8-inch HD monitor gives operators easy access to machine data and customization settings. A new electronically controlled hydraulic system paired with a high-output engine delivers tangible performance gains. Compared to the previous Komatsu PC210LC-11, operations can benefit from up to: • 8% greater digging force • 7% more lift capacity • 20% lower fuel costs • 18% higher workload productivity with a new P plus mode

Komatsu also prioritized safety and operator assurance. Features such as rollover avoidance, KomVision 360-degree camera coverage, object detection, automatic deceleration controls and seat belt reminders promote zero harm. Maintenance is streamlined with ground-level service points and longer replacement intervals, helping reduce costs by up to 20%.

For contractors seeking machines that enhance operator capability, reduce fatigue and deliver smarter, more consistent trenching performance, both next-generation excavators represent a major step forward. And, with the introduction of swing-to-line and travel-along-line on the PC220LCi-12 with IMC 3.0, this more advanced excavator levels up intelligent automation in practical, productivity-driven ways that support operators shift after shift. ■ *All percentage claims are based on a comparison to the previous PC210LC-11 model. Reductions in maintenance costs are due to longer replacement intervals for hydraulic oil and oil filters and longer cleaning intervals for the particulate filter.

Added comfort and exceptional performance

Comfort and performance remain core strengths of both models. The redesigned cab provides

Komatsu’s PC220LCi-12 intelligent machine control (IMC) 3.0 excavator now features swing-to-line and travel-along-line functions that help operators work more efficiently.

A salute to a Komatsu East customer

Built on hard work Underground Utilities Corp. continues to grow by providing reliable site development and heavy utility solutions across New Jersey Customer snapshot Company: Underground Utilities Corp. Location: Linden, New Jersey Established: 1994 Employees: 150+ Areas of expertise: Site development and heavy utility construction Komatsu equipment: PC360LC-11, PC490LC-11 and PC650LC-11 excavators; WA380-8 wheel loaders; D65PXi-18 and D71PXi-24 IMC dozers Komatsu technology: Intelligent machine control (IMC)

nderground Utilities Corp. has spent more than three decades building its reputation in New Jersey as a site development and heavy utility contractor that values hard work, relationships and dependable production. Based in Linden, the company has grown from a small family operation into a business with more than 150 employees and a strong presence in some of the state’s busiest markets.

“My father started the company back in 1994, and I’ve been here since day one,” shared Richard Gomes, Vice President of Underground Utilities Corp. “We started out of a basement in Newark, and from there, we kept pushing. We moved into a bigger office and yard in Linden in 1995, and it’s been a steady climb built on hard work.”

That family foundation still shapes the company today. Gomes took over daily operations in 2007, but he is quick to note that his father remains involved and influential in the business.

“It’s been great getting to work with him all these years,” Gomes reflected. “He’s still a mentor to me, and he’s still a hero of mine. I look up to him every day, and that’s a big part of what drives me to keep building on what he started.” The company’s focus is site development, but utility work is also a major part of its operation, especially in dense urban areas where experience and coordination matter.

“We work in places like Hoboken, Jersey City and Newark, and that side of the business has really thrived for us,” noted Gomes. “We’ve also had some private clients we’ve worked with for more than 30 years, and those long-term relationships mean a lot.” “What allowed us to get to where we are is the team we’ve put together.” - Richard Gomes, Vice President, Underground Utilities Corp.

Relationships are a key part of how Gomes runs Underground Utilities Corp. He sees them as essential not only with customers and developers, but also within his own team.

“What allowed us to get to where we are is the team we’ve put together,” Gomes emphasized. “I’m a big believer that you’re only as good as the people you surround yourself with. Our people are the driving force of Underground Utilities, and you see just how important the right people are on a project like the Burlington County landfill, which consists of moving almost 400,000 yards of material to create a cell. We’ve already accomplished about 90% of that portion of the work, and we’re ahead of schedule.”

Efficient equipment

Underground Utilities Corp. Vice President Richard Gomes (left) works closely with Komatsu East Territory Manager Zach Talley to purchase and support his 12 fleet of Komatsu equipment.

Exceeding deadlines on a project of that size requires the right iron and support, and Underground Utilities has leaned heavily on Komatsu equipment to keep production high across its jobsites. The company uses multiple PC360LC-11 and PC490LC-11 excavators in the field, a PC650LC-11 excavator, WA380-8

 VIDEO Watch the video

Using a Komatsu D65PXi-18 intelligent machine control (IMC) dozer, an operator pushes material to grade along the slope of a new cell at the Burlington County landfill in New Jersey.

wheel loaders, and a broad lineup of Komatsu dozers, including D65PXi-18 and D71PXi-24 intelligent machine control (IMC) models.

“We have a full range of equipment out here because the job demands it,” Gomes said. “We have the larger excavators handling big production work, loaders supporting the site, and dozers keeping material moving and grades where they need to be.” “The larger excavators like our PC490LC-11 really help our production because they’re doing more than one thing for us.” - Richard Gomes, Vice President, Underground Utilities Corp.

The D71PXi-24 IMC dozer is especially valuable on the project mix of power and precision.

“The D71PXi-24 IMC dozer is grading the slopes for the basins and helping us stockpile the dirt we’re digging,” Gomes explained. “On this project, it’s also grading the bottom of the basin, and because of the GPS, it’s turned out to be a great machine for fine grading. Our operators love it.” Komatsu excavators are just as important to the company’s production strategy because of their versatility: “The larger excavators like

While cutting through the muck in the bottom of a landfill cell with a Komatsu D71PXi-24 IMC dozer, the operator can maintain grade without leaving the dozer.

our PC490LC-11 really help our production because they’re doing more than one thing for us,” Gomes commented. “We’re using them to dig the basin, install pipe and keep different parts of the project moving at the same time.”

Reliable support

For Underground Utilities Corp., equipment decisions are closely tied to post-sale support. Gomes relies on Komatsu Company-owned Dealer East (Komatsu East) to keep his fleet running.

“It comes down to the relationship and the service,” Gomes commented. “Anybody can sell you a machine, but what matters is how they back it up. When you call, you feel important, and that means a lot when you’re trying to keep a job moving.” Gomes especially appreciates the dependability of Komatsu East Territory Manager Zach Talley: “He is always available when we need something,” Gomes declared. “That support is

a big part of why we’ve stayed with them and why we want to keep growing with Komatsu. Our partnership has been very, very good to us.” “When you call, you feel important, and that means a lot when you’re trying to keep a job moving.” - Richard Gomes, Vice President, Underground Utilities Corp.

Continued growth

Looking ahead, Gomes wants Underground Utilities Corp. to keep expanding, but he also sees growth as something bigger than the next job or the next machine purchase. As the second generation leading his family’s company, he is already thinking about what the business could become for his children.

“We’re going to keep growing,” Gomes stated. “My kids are still in school now, but I’m thinking about them when I make decisions. I want to set this company up for them and give them a strong foundation if they want to be part of it someday.”

Komatsu East technicians provide support for Underground Utilities Corp.’s fleet, including larger excavators like the Komatsu PC650LC-11.

With a great team, dependable equipment and reliable support from Komatsu East, Underground Utilities Corp. is positioned to keep moving dirt, installing utilities and building on its legacy of perseverance and quality work. ■

Underground Utilities Corp. relies on larger excavators like the Komatsu PC490LC-11 to excavate bulk quantities of material and load trucks.

By the numbers • 95% of the company’s 40+ excavators are Komatsu • Over 30-year relationships with select repeat clients • 400,000 yards of material are being moved on the Burlington County landfill project *The opinions expressed here are based on the customer’s specific experience. Results may vary.

Solution spotlight

A clear picture of your projects Komatsu’s cloud-based 3D Smart Construction Dashboard helps contractors turn jobsite data into daily action

omatsu’s Smart Construction Dashboard is giving contractors a clear picture of their projects by merging 3D design files, aerial mapping and intelligent machine control data into a single, easy-to-use solution. Designed for daily use by operations teams, Smart Construction Dashboard offers near-real-time visibility into jobsite conditions, supporting efficient decision-making and accurate project control. At its core, Smart Construction Dashboard helps contractors understand where they are today, so they can make informed decisions about where they want to be tomorrow. By combining multiple 3D data streams, users can confirm quantities, monitor progress, and reduce the guesswork that can surround earthwork and site development. Features and benefits include:

• Real-time, integrated 3D jobsite view The dashboard combines 3D design data, drone mapping and machine as-built

information, allowing users to spin, rotate and manipulate a model of the entire site. No specialized hardware or software is required, and collaborators can log in from anywhere.

• Fast and accurate quantity calculations Whether verifying a pre-bid topo map or evaluating daily production, the system is designed to make volumetric measurements simple. Users can outline a stockpile with a few clicks to quickly calculate volume, density/mass or assigned value. Cut/fill calculations are equally fast, with options to compare the initial survey versus the design, today versus the design or any day in between.

• Color-coded cut/fill visualizations Smart Construction Dashboard automatically generates industry-standard color maps to highlight material movement. These grids can be downloaded, emailed or printed, helping teams communicate progress and provide documentation for reporting or change orders. • Timeline-based project progress tracking A playback feature lets teams review jobsite development through time, using whole-site views, cross-sections and measurement snapshots. With drone data layered in, progress becomes visually obvious and simple to confirm. • Enhanced documentation and accountability High-resolution aerial data captured throughout the project helps contractors document site conditions, support change order requests and maintain complete records for clients and stakeholders.

• Advanced site management The 3D viewer, fed by drone and machine data, gives project managers a complete view of the jobsite. This helps teams identify issues early, coordinate effectively and maintain tight control over daily operations.

Komatsu’s Smart Construction Dashboard helps users confirm quantities, monitor progress, and reduce the guesswork that can surround earthwork and site development.

The platform is backed by Komatsu-trained Smart Construction and Technology Solution Experts who offer coaching before, during and after deployment. Support includes operator training and guidance to help project managers navigate digital transformation. ■

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A salute to a Komatsu East customer

Built from the ground up Veteran-owned SMI Companies has grown from erosion control into a diversified construction firm serving the East Coast Customer snapshot Company: SMI Companies Location: Bowie, Maryland Established: 1997 Employees: 200+ Areas of expertise: Erosion and sediment control, site containment, stormwater management, residential and light commercial sitework, utilities, grading, and heavy civil construction Komatsu equipment: PC290LC-11 excavator; D51PX-24 dozer; WA320-8 wheel loader

MI Companies was founded in 1997 with three people, a truck, a trailer and one machine. Nearly three decades later, the Bowie, Maryland-based company takes on jobs across multiple fields within the construction industry, with more than 200 employees and offices in Maryland, Delaware and New Jersey.

“SMI started with me, my brother Andrew and another partner,” recalled Stephen Principe, President and CEO of SMI Companies. “We began with erosion and sediment control, site containment and stormwater work, and from there, we kept growing.” Principe’s path into construction began long before SMI opened its doors. The oldest son of 10 siblings, Principe grew up around home

building, real estate development and family members in the trades, then spent 13 years in and out of military service before returning full time to construction.

“I was immersed in home building from the time I was about 12 years old,” shared Principe. “The military shaped me too, especially from a logistics and discipline standpoint, which helped me understand how to run a business.” SMI’s early work coincided with a growing emphasis on environmental protection at construction sites, particularly around the Washington, D.C., metro area and the Chesapeake Bay watershed.

“We were one of the first companies in the D.C. metro area really focused on erosion and sediment control when those regulations started ramping up,” noted Principe. “It was a lot of trial by fire, but we built strong relationships with builders and kept expanding from residential work into highways, commercial projects and other related scopes.”

Today, SMI’s work includes residential and light commercial sitework, stormwater management, utilities, grading, and heavy civil construction. Its footprint includes Maryland, Delaware, New Jersey, Pennsylvania, Virginia and the broader D.C. metro area. “We have always followed the work and grown into related fields as opportunities came along,” stated Principe. “Residential and light commercial work can fluctuate with the market, so the heavier civil side helps fill gaps and gives us a larger segment to grow into. It also creates opportunities for our employees to advance into heavier equipment operation, production management, pipe crews and utility work.” SMI’s heavy civil growth has pushed the company into larger, more technical work with more emphasis on estimating, production and crew coordination.

“When we moved into the heavier civil side, that was a different ball of wax,” said Principe. “We had some growing pains, but you learn from mistakes, fix what needs to be fixed and keep moving forward.”

Maryland Governor Wes Moore (center left) meets with SMI Companies President and CEO Stephen Principe (center right) for the groundbreaking ceremony at the new Supreme Court of Maryland building in Annapolis.

The division now has a backlog of about $17 million and takes on more complex projects, including state and public-sector work.

 VIDEO Watch the video

The custom-wrapped Komatsu PC290LC-11 excavator features American-themed decals and highlights veteran-owned small businesses that support American construction.

Reliable equipment to handle state project

One of SMI’s current projects is the new Supreme Court of Maryland building in Annapolis, located near the Maryland State House and the U.S. Naval Academy. SMI will handle the full site package, including earthwork, excavation, water, sewer, storm drain and the infrastructure around the site. Toward the end, SMI will build large bioponds that filter stormwater before it reaches tributaries and Chesapeake Bay. SMI’s role as a veteran-owned small business (VOSB) adds another layer of meaning to its public work. Principe helped support the creation of Maryland’s Veterans Small Business Enterprise (VSBE) program and remains passionate about creating opportunities for veteran businesses.

“The VSBE program is important because veterans represent every creed, color and gender,” emphasized Principe. “I always believed veteran businesses deserved that opportunity at the state level, just like they have through federal programs. Being part of that and then working on state projects as a veteran-owned company means a lot.” To complete its heavy civil work, SMI relies on several Komatsu machines, including a PC290LC-11 excavator, a D51PX-24 dozer and a WA320-8 wheel loader. The company

An SMI employee checks out the decals honoring veterans on the company’s Komatsu PC290LC-11 excavator.

has also operated Komatsu dozers on previous stormwater projects and continues to evaluate Komatsu equipment to meet its growing workload.

“The Komatsu machines have been phenomenal pieces of equipment for us,” declared Principe. “The operators love them, and they don’t miss a hitch. When you can

start something up, run it hard all day and still have it perform, there is a lot to like.”

SMI’s Komatsu machines also stand out visually. The PC290LC-11 excavator is wrapped with patriotic graphics recognizing branches of the military, which SMI complemented with its own decals, including a new company logo featuring a bald eagle wrapped around the SMI globe. For SMI, the graphics reflect the company’s identity as much as they enhance the equipment’s appearance. “When I first saw the machines, I started taking videos and sending them to everybody,” remembered Principe. “They had the military branch logos, American flags and our veteran-owned business decals, and they looked outstanding. I was very proud to have that equipment on our jobs, especially as a veteran-owned company.”

Beyond appearance, SMI values the comfort, reliability and productivity of Komatsu equipment. Principe, who ran equipment earlier in his career, said today’s machines offer an improved operator experience compared to older models. “The interiors are nothing like they were 20 years ago,” reflected Principe. “It’s really nice and just blows my mind.”

Dealership support

Support from Komatsu Company-owned Dealer East (Komatsu East), especially Territory Manager Shane Pinzka, has been a key part of SMI’s decision to continue investing in the brand. SMI also relies on Komatsu Care to help keep equipment serviced and available. With only a couple of mechanics on staff and many demands across the company’s fleet, having Komatsu East monitor hours and handle routine maintenance at manufacturer-recommended intervals reduces pressure on SMI’s internal team. “Having Komatsu East take care of that scheduled service makes it a lot easier for us to keep our eye on the ball and keep moving,” noted Principe. “It gives us peace of mind knowing those maintenance intervals are being tracked and handled.”

Communication and the ability to resolve issues quickly matter as much as the purchase price to SMI Companies. For Principe, equipment partnerships work best when both sides focus on long-term success rather than a single transaction. “As long as the equipment is competitive, the service is strong and the communication is good, that is the whole ball of wax for me,” commented Principe. “Our relationship with Komatsu East has been moving in a great, positive forward motion. Once we find the right fit, we stay with it.”

Continued growth

Looking ahead, Principe plans to continue growing SMI’s core business while gradually transitioning the company toward employee ownership. With many long-term employees, including some who have been with him since the beginning, he sees employee ownership as the best path to protect the culture and reward the people who helped build the business.

(L-R) SMI Companies President and CEO Stephen Principe works closely with Komatsu East Territory Manager Shane Pinzka.

“Respect is everything, and I want the company to keep prospering for them and their families,” concluded Principe. “My hope is that the same philosophy carries forward long after I am gone.” ■

By the numbers • 5 states are served by SMI Companies • $17 million in heavy civil backlog • $15 million in annual work outside of heavy civil gives SMI a steady foundation across its residential, light commercial and regional operations • 2 mechanics on staff can focus on broader fleet needs while Komatsu East tracks machine hours and helps manage routine maintenance through Komatsu Care

*The opinions expressed here are based on the customer’s specific experience. Results may vary.

Company-owned Dealer East

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Komatsu & you

Driving the next wave of innovation VP Paul Moore on Komatsu’s CONEXPO-CON/AGG 2026 presence: next-generation technology, connected performance and integrated attachment solutions

This is one of a series of articles based on interviews with key leaders at Komatsu discussing the company’s commitment to its customers in the construction and mining industries – and their visions for the future.

Paul Moore, Vice President of Products, Marketing and Service, Komatsu North America

Paul Moore, Vice President of Products, Marketing and Service at Komatsu North America, brings nearly two decades of leadership experience across the company. Since joining in 2006, he has advanced through senior roles in product management, marketing, parts and aftermarket operations, driving global growth and customer success. Previously, Moore spent more than two decades working across equipment service and support in several industries, beginning his career as an apprentice with the Royal Electrical & Mechanical Engineers in the UK. Moore holds an MBA from the University of Hull in England.

o you have any questions about Komatsu’s showcase at CONEXPO-CON/AGG? Paul Moore, Vice President of Products, Marketing and Service for Komatsu North America, is here to answer them. Question: What made Komatsu’s presence at CONEXPO-CON/AGG 2026 stand out?

Answer: This year’s show was all about customer engagement and a first look at where Komatsu is headed. The response was tremendous. We brought seven machines to the North American market that had not been seen before, generating a lot of excitement.

Two big highlights in our dozer lineup were the next-generation D61 dozers, targeted release for 2027, and a new platform in our large dozer class, the D175, targeted release at the end of the year. These two products show the momentum we are building — creating equipment that helps customers enhance performance, productivity and their ownership experience.

Question: Which new machine introductions drew the most attention from customers? Answer: There was strong interest across multiple product categories, but especially in our excavators. An important machine for the North American market is the new PC158, which is in the 13- to 15-ton size class — a key fit for municipal, utility and landscape customers. For the first time, they saw how our intelligent machine control in that size class could benefit them, which is a significant step forward. IMC is not only about gradeability. It’s about promoting safety and productivity, along with features usually seen on larger machines, now available on a more compact platform. Question: How did Komatsu expand its solutions beyond the machine itself?

Answer: We demonstrated how we are bringing together Komatsu-owned attachment companies to create a more complete solution. For the first time, we integrated the full range of Komatsu-owned attachments from the Montabert, Lehnhoff and Hensley factories around the world.

Komatsu showcases its new HM460-6 articulated truck featuring a DBA127 engine at CONEXPO-CON/AGG 2026.

A great example was our demolition PC490 straight boom with the Lehnhoff Fully Hydraulic Quick Coupler (FHQC) matched with our silent demolition tools. That kind of turnkey solution received a strong response, particularly from those with demolition application needs wanting equipment and attachments that work together seamlessly.

At CONEXPO-CON/AGG 2026, Komatsu previews its next-generation D61 dozers, which are tentatively scheduled to be released in 2027.

Question: What engine and powertrain developments did Komatsu showcase at CONEXPO-CON/AGG 2026?

Answer: We introduced our next-generation engine technology and demonstrated how it could impact their day-to-day operations. A year ago, the WA475-11 and WA485-11 wheel loaders featuring the DBA127 engine were launched, opening the door to meaningful advancements in maintenance and efficiency. That platform helps simplify ownership by extending service intervals and helping extend the life of genuine parts. It’s also EGR-less engine technology, which helps address the familiar complexity of emissions systems. The real story here is the ability to further simplify maintenance schedules, drive down total cost of ownership, enhanced productivity and another milestone in driving reduced fuel consumption. Question: How did that engine platform support multiple Komatsu machines?

Answer: One of the strengths of DBA127 engine technology is that it is carried across several product lines — WA475 and WA485 wheel loaders, a twin-turbo configuration in the HM460 articulated truck (which launched at CONEXPO) and the new D175 dozer coming to market this year.

This commonality matters and represents a broader transformation in our equipment platform strategy

— advancements in engine technology applied across multiple machine families to support efficiency, serviceability and performance.

Question: Were there any specialized machine packages that resonated with visitors?

Answer: Yes! On the wheel loader side, we were pleased to showcase two unique packages: waste and yard-loader configurations — tailored solutions for segments that need extra application-specific attention. Those specialized packages are an important part of our overall approach — to better support unique needs, so customers get more value from their equipment. Question: What message did Komatsu want customers to take away from the show?

Answer: Above all, we wanted customers to know how much we appreciated the time they spent with us and how excited we are about what lies ahead. It was a unique opportunity to connect while walking them through our latest equipment and technology and what’s in store for the future. CONEXPO 2026 reinforced that Komatsu is continuing to evolve in meaningful ways — new machines, simplified maintenance, advanced engine technology, intelligent machine control and integrated attachment solutions. We are grateful for the strong engagement at the show, and we look forward to continuing to create value for our customers in the future. ■

ATC 2026

Putting experience to the test Komatsu East field technician Nathan Specht represents the Hatfield branch at Komatsu’s Advanced Technician Competition

n an industry where equipment downtime can halt productivity and drive up costs, technicians play a critical role in keeping operations moving. That reality was on full display at Komatsu’s national Advanced Technician Competition (ATC), where top distributor technicians from across North America competed in a rigorous, real-world test of skill.

“At the time I was looking to move forward with my career, Komatsu gave me a chance and hired me as a helper." - Nathan Specht, Field Technician, Komatsu East

Nathan Specht of Komatsu Company-Owned Dealer East (Komatsu East) participated in the competition and finished third. He has built a 13-year career with Komatsu East as a technician out of the Hatfield, Pa., branch. Currently, Specht works as a field technician, diagnosing equipment and providing solutions throughout the territory. Before joining the team, Specht worked in truck shops and car shops, but working on bigger equipment lingered at the back of his mind. “I always had an interest in construction equipment,” Specht recalled. “At the time I was looking to move forward with my career, Komatsu gave me a chance and hired me as a helper. I loved working on the construction equipment, and it’s turned into a great career.”

Specht’s interest in solving equipment issues helped draw him to Komatsu’s Advanced Technician Competition (ATC) in Cartersville, Ga. The event challenged 10 participating technicians from across the Komatsu distributor network through real-world service scenarios.

 VIDEO 24

Watch the video

“I’ve always liked the challenge of diagnostics and figuring out what’s going on with a machine,” Specht said. “When I was approached about competing in ATC, I was intrigued because I had always heard about it and was curious. I did a competition back when I was in tech school and loved doing that, so I was willing to give this one a shot and see how it went.”

Built on real-world challenges

ATC was designed to mirror the realities technicians face in the field. It involved three stations, each featuring different machines and problem scenarios, all requiring a methodical approach to troubleshooting and repair. Communication also played a central role in the evaluation process, reflecting its importance in the field.

Specht was given an hour per station to diagnose and resolve issues, with a brief period to familiarize himself with the equipment before being timed. Komatsu personnel “bugged” a PC220LCi-12 intelligent machine control (IMC) excavator and a D71PXi-24 IMC dozer for the diagnosis stations. An older WA320PZ wheel loader was used for the machine inspection.

Unlike traditional skills competitions, ATC evaluated more than just whether a technician could diagnose and fix a problem. Judges assessed each competitor on a range of criteria designed to reflect a full customer experience. Judges played the role of the customer who had

Komatsu’s Advanced Technician Competition (ATC) includes three stations, each with a one-hour time limit, where competitors must identify equipment issues and find solutions to fix them.

Nathan Specht, a field technician at Komatsu East, works through a diagnostic challenge on a Komatsu dozer during Komatsu’s ATC in Cartersville, Ga.

called to have a technician assess the machines’ issues and perform the inspection.

“We had very detailed bugs in these machines that the technicians had to strategically, methodically troubleshoot, based on information from the customer, as well as their skills,” explained Andrew Earing, Director of Operator and Technical Training, Komatsu.

Ready to compete

To prepare, Specht leaned on formal training as well as his day-to-day experience in the field. The preparation paid off, helping him place third overall in the competition.

“The stations are somewhat relative to what we do out in the field, where you’re resolving codes and diagnosing issues,” Specht noted. “You can’t just go in blind, because then you’re going to be chasing your tail. You have to gather as much information as possible, use the shop manuals and let that lead you in the right direction.” “I appreciated the challenge and knowing that my bosses and people above me had the confidence in me to compete. I was willing to do it for them.” - Nathan Specht, Field Technician, Komatsu East

Specht added, “I appreciated the challenge and knowing that my bosses and people above me had the confidence in me to compete. I was willing to do it for them.”

Nathan Specht represents Komatsu East at Komatsu’s ATC in Cartersville, Ga.

Mentoring new technicians

Throughout Specht’s career, Komatsu East has supported his growth by providing training opportunities and giving him room to work through problems. He has also taken that same approach with other technicians, offering help when they want to learn and improve.

“If you’re willing to go to training and show them that you want training, they listen,” Specht stated. “If you want to grow, they will help you. I try to build other technicians up too, as long as they’re willing to show me that they want to do it. If they want help, I will give it.” ■

New truck

Delivering more tons per cycle Komatsu HM460-6 elevates articulated truck performance with engineering designed for increased traction, power and payload

or contractors working in quarries, construction sites and large-scale earthmoving operations, the ability to move material efficiently across soft, uneven or unpredictable terrain can have a major impact on productivity. Komatsu’s new HM460-6 articulated haul truck is a next-generation articulated dump truck engineered to help contractors move more material with greater consistency, even in challenging ground conditions.

Designed around a new high-output powertrain, an advanced traction control system and a redesigned operator environment, the HM460-6 reflects direct customer input on performance, efficiency and control in demanding applications. With a higher-rated payload and improved fuel efficiency compared to the Komatsu HM400-5 (which this new model replaces), the truck is designed to deliver a lower cost per ton while maintaining stable, predictable operation throughout the haul cycle. The truck’s increased rated payload capacity of up to 46.3 tons (compared to the 44.2-ton capacity of the HM400-5) also allows more material to be hauled in each cycle — further boosting productivity and increasing the total volume of material that can be hauled over a period of time. This has positive impacts across

the truck’s total cost of ownership and the hourly cost of moving material.

“We didn’t just increase the payload and call it done,” said Bruce Boebel, Director, Products and Service, Komatsu. “The entire machine was engineered as a system — reducing the truck’s weight; adding a high-torque engine, a nine-speed transmission and locking axles; and pairing it with system hydro-pneumatic suspension. When all those elements work together, you get a more nimble truck, faster cycle times and higher overall productivity.”

At the core of the HM460-6 is the new proprietary Komatsu DBA127 engine equipped with a two-stage turbocharger system. The engine delivers 518 gross horsepower at 1,700 rpm, providing increased torque at lower engine speeds to support strong acceleration, improved hill-climb capability and efficient power delivery under load. It also eliminates the complexity of an exhaust gas recirculation (EGR) system through a simplified design, uses less fuel and helps extend service intervals, lowering the total cost of ownership. Paired with a new nine-speed Komatsu transmission and intelligent gear control, the powertrain is designed to balance performance and fuel efficiency across a wide range of conditions.

An increased rated payload capacity of up to 46.3 tons (compared to the 44.2-ton capacity of the Komatsu HM400-5) allows for the Komatsu HM460-6 articulated truck to haul more material each cycle.

Komatsu’s new HM460-6 articulated truck features an innovative traction system and a new Komatsu DBA127 engine designed to deliver exceptional power, torque and fuel efficiency.

The DBA127 engine’s two-stage turbocharger system is designed to deliver efficient boost across a wide operating range, supporting strong low-speed torque while maintaining consistent performance at higher speeds. An electronically controlled bypass valve helps manage boost pressure, contributing to durability and smooth engine response. The engine meets U.S. EPA Tier 4 Final emissions standards and is designed with extended maintenance intervals to help reduce downtime.

“The goal with the new powertrain was to improve performance while also lowering operating costs,” Boebel stated. “By pairing the new DBA127 engine with a nine-speed transmission and reducing the truck’s overall weight by about 6,600 pounds, we were able to increase production while lowering fuel consumption by up to 12% — which is a meaningful improvement for customers focused on lowering their total cost of ownership.”

Designed to maintain traction

Traction performance is a central focus of the HM460-6’s design. The Komatsu Traction Control System continuously monitors wheel speed and slip, automatically applying brake force to individual wheels when traction loss is detected. This system works in conjunction with an inter-axle differential lock and a manually activated cross-axle differential lock, providing operators with multiple layers of traction assistance based on ground conditions. Together, these systems are designed to help reduce tire spin to extend tire life, limit material spillage and support steady travel on grades or soft surfaces. Combined with a hydro-pneumatic suspension system engineered to balance ride comfort and stability, the HM460-6 is designed for reliable hauling across the toughest terrain.

Quick specs Model HM460-6

Gross horsepower 518 HP at 1,700 rpm

Operating weight 165,126 lbs.

Capacity 46.3 tons

Improved awareness

A redesigned cab focuses on visibility, ergonomics and operator comfort. A four-pillar cab design increases glass area by 16% and reduces blind spots by 43% compared to the HM400-5, helping to improve awareness during loading, hauling and dumping. Control layouts were revised to group high-use functions within easy reach, and a high-resolution 8-inch machine monitor paired with a 10-inch sub-monitor provides access to payload data, machine information and rearview camera feeds.

Standard operator-assist features include cruise control and automatic retard speed control to help maintain consistent downhill speeds, as well as hill start assist, which helps prevent rollback on steep grades. A rollover prevention system monitors vehicle speed and rear frame angle, providing alerts and limiting machine functions when thresholds are approached. New brake inspection guidance helps operators assess brake status. Maintenance access is also addressed in the HM460-6 design. A powered tilting engine hood, ground-level service points and extended service intervals are intended to help reduce downtime and simplify routine inspections and scheduled maintenance. The truck is equipped with telematics data-monitoring technology that enables fleet managers to access machine health and operating data, helping improve utilization and planning and supporting proactive maintenance. “In engineering the HM460-6, the focus is on delivering confident performance in real-world conditions where traction, torque and control make the difference — with extra payload,” said Boebel. “The new DBA127 engine and advanced traction systems were designed to help operators stay productive on challenging and versatile terrain, while the redesigned cab and service features reflect how closely we listened to customer feedback.” ■

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Company-owned Dealer East

Product feature

New highway-class paver and screed BOMAG launches 8-foot CR 820 T-2 paver and front-mount Versa 16 screed

aving equipment that provides multiple options is a distinct advantage for paving companies. BOMAG recently launched a new 8-foot CR Series 2 paver that offers the latest advancements for its highway-class pavers and a new front-mount screed designed specifically for delivering paving application flexibility. A new human-machine interface (HMI) for the CR 820 T-2 groups functions like hopper, screed and feed controls for quick identification, improving efficiency. Its large 7-inch multifunction color screen display at each console boasts the latest operating system program. Operators can make fast paver settings changes and view critical functions and gauges using either the touchscreen display or dial control. Fault codes are visible on the monitor to alert the operator for quick troubleshooting.

A split auger/conveyor design includes raisable or fixed augers and BOMAG’s exclusive FRAME RAISE, plus optional four-sensor control gives unlimited material management capabilities. Two independently controlled, variable speed outboard auger drive motors aid in material flow control and eliminate the center gearbox drive to reduce the occurrence of centerline segregation. Powered by the 174-horsepower engine meeting Tier 4 Final emissions, the CR 820 T-2 offers plenty of power for full-width paving, while having enough power in reserve to operate the screed’s generator and lights for night-time paving. A new

sloped engine hood design provides a clear view into the 10-ton hopper from the operator’s seat. Dual swing-out operator stations feature the BOMAG SIDEVIEW innovation that swivel both the seat and console outward at different angles to deliver unobstructed views to the paver’s side and screed spreading augers.

Efficient width changes

The new BOMAG Versa 16 front-mount electric screed provides infinitely variable paving widths from 8 feet to 15.5 feet, and available 12-inch heated extensions increase maximum screed paving widths to 19.5 feet. Featuring fast screed heating, its new 480-volt, three-phase electric system reduces the time to warm up screed plates to paving temperatures by up to 50% compared to 220-volt, three-phase systems. The operator can choose to control material feed to the spreading augers either automatically or manually.

Thanks to its front-mount screed design, the Versa 16 excels in industrial and commercial paving applications that call for frequent width changes. Simplifying service and increasing reliability, the new screed design replaces hydraulic motors with electric motors for match height, vibration and angle of attack. Heated end gates and skis deliver a clean edge for paving subsequent adjacent lanes. Automatic screed elevation controls for the new Versa 16 feature integrated Moba intelligent paving functions. Alternatively, Topcon and TF-Technologies asphalt paving solutions can be used to meet customer preference. ■

Quick specs Model Versa 16

Paving widths 8-15.5 feet*

Key feature Fast-heating screed that reduces warm-up time

* Available 12-inch heated extensions increase maximum screed paving widths to 19.5 feet

Quick specs Model CR 820 T-2

Horsepower 174 HP

Hopper 10 tons

BOMAG’s new 8-foot CR Series 2 paver offers the latest advancements for its highway-class pavers, and the new Versa 16 front-mount screed delivers paving application flexibility.

MANTSINEN 90 MATERIAL HANDLER WEIGHT

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The Mantsinen 90 material handler delivers powerful performance with impressive reach and lifting capacity for demanding material handling applications.

Built for efficiency, it features fast hydraulics and smooth, precise control to keep productivity high. Its robust design and high-quality components help ensure durability and reliability in tough working conditions. With excellent visibility and operator comfort, the Mantsinen 90 is made to work hard.

Contact your local representative today to learn more about this machine.

Company-owned Dealer East

Featured employee

Leaving a lasting legacy AJ Binder reflects on his career, Komatsu East and the people who keep the work moving forward

J Binder has spent more than two decades in the equipment industry, including nearly 10 years with Komatsu Company-owned Dealer East (Komatsu East). As the general manager of product support for the metro region, he oversees parts and service for South Plainfield, N.J., Yonkers, N.Y., and Holbrook, N.Y.

“I got started with the company before it was Komatsu,” Binder recalled. “When Komatsu took us over in 2016, I was fortunate enough to stay on board. Komatsu consolidated some of the dealerships in the area and made us what we are today, which is a great company-owned dealer.”

Growing with the industry

Before moving into leadership, Binder brought experience from the contractor side of the industry. That background gave him an appreciation for what customers face every day and helped shape his approach to product support. He has also watched Komatsu’s reputation expand beyond its long-standing strength in excavators, with customers increasingly recognizing and preferring the company’s full lineup, with additional solutions like intelligent machine control (IMC) technology pushing productivity forward. “What has kept me in the industry is that it is constantly changing, and every day is a new opportunity.”

services to customers: “I was part of the entire building from the ground up with the developer. We brought a new dealership into the South Jersey market.”

Along the way, in his journey, he found purpose in helping employees grow into larger roles.

“I really have enjoyed seeing some of my young technicians come through, develop and become the top technicians we count on every day,” Binder reflected. “People have different talents, and the important part is recognizing those talents and helping enhance them. That is one of the most rewarding parts of the job.”

Guiding the next generation

As he prepares for retirement, Binder said he will miss the people, the daily interaction and the opportunity to solve problems for customers. He sees parts and service as essential pieces of keeping customers productive, whether the machine is a large mining unit or a small trench roller.

“I refer to my service department as the hospital and the doctors, and I refer to the parts department as our pharmacy,” Binder stated. “In both cases, we take care of the customer, make them feel better, and get them back up and running in a short period of time. I feel confident in the team I’m leaving behind to take us to the next level.” ■

- AJ Binder, General Manager of Product Support, Komatsu East

“What has kept me in the industry is that it is constantly changing, and every day is a new opportunity,” Binder shared. “I like the Komatsu product, and I enjoy the customers we have. I was a contractor at one time in my previous life, so I’ve enjoyed coming to the other side and being part of something really great.”

Binder began in the parts department as a parts manager at the South Plainfield facility. From there, he moved into product support, became a service manager and eventually stepped into a regional role overseeing multiple branches. One of the many accomplishments Binder shared was his role in building the Winslow location in 2008, which offers full

 VIDEO Watch the video

AJ Binder is retiring after more than two decades in the equipment industry.

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Komatsu East Insider - Summer 2026