Construction Global - July2014

www.constructionglobal.com

July 2014

TOP 10 Equipment manufacturers Green Building Low carbon building regulation Infrastructure Twenty years of the Channel Tunnel

Off-site construction can transform the industry

The future of technology in the industry with

IN THIS ISSUE

8

EDITOR’S COMMENT

Technology rising M U LT I N A T I O N A L SaaS company Aconex has

44

64

242

worked on projects worldwide valued at $920bn.

Company CEO Leigh Jasper spoke exclusively to Construction Global about the latest trends in construction technology and its potential to transform the industry.

The Channel Tunnel between England and France recently reached its 20th anniversary, and to mark the occasion, we asked Eurotunnel’s John Keefe what made the project such an impressive achievement, as well as its future as part of the UK’s rail infrastructure upgrade.

Sustainable construction has been a hot topic in the UK after new government legislation was introduced last month. Sustainable building expert Stuart Dalgarno analyses the key issues, carbon neutral building and the latest construction methods supporting the nation’s green building drive.

And with the rise of offsite construction gaining momentum, we look at the many benefits of the practice as well as the possible challenges.

Enjoy the Issue!

Joel Levy

254

Editor joel.levy@wdmgroup.com 3

E20001-F150-M117-V1-7600

Productive plants don’t have to run around the clock, they just have to run efficiently.

Realize the potential of energy-efficient solutions more quickly siemens.com/energy-efficient-production

More than ever before, the key to efficient production lies in implementing energy-saving measures. These range from the use of energy-efficient drives to the shutdown of complex production processes. In the past, this shutdown had to be done manually, making it very time-consuming. Today, a standardized data interface ensures that power consumers can be

switched off centrally in a coordinated and risk-free manner, thus enabling plant operators to achieve energy savings of up to 80 percent during production pauses. We would be delighted to provide you with information about our portfolio of energy-efficient products, solutions and service, which will enable you to quickly achieve lasting gains in efficiency.

Answers for industry.

CONTENTS

FEATURES

34

Construction Equipment

8

Aconex CEO talks the future of construction technology

Infrastructure

TOP 10

Eurotunnel’s UK Director of Public Affairs, John Keefe, discusses its past, present and future

Construction CEOs

18 26 General Contracting Off-site construction can transform the industry

Green Building Why low carbon building regulation isn’t the answer

44 5

CONTENTS

194 Daewoo

64 Fosroc

COMPANY PROFILES EUROPE

USA

200 RMD Industries

54 FP McCann

138 Walsh Group/ Super Excavators Black River Tunnel Project

208 Goldwind Australia: Gullen Range Wind Farm

64 Fosroc

LATIN AMERICA 78 CAMICON (Association) 86 RIPCONCIV 98 Tecnoedil 110 CMIC (Association)

AUSTRALIA 146 Schindler Lifts (Singapore) Pte. Ltd. 158 Gateway WA Alliance: Perth Airport and Freight Access Project

116 NCC Development Limited

186 Hansen Yuncken: Wagga Wagga Base Hospital Redevelopment Project

130 Bluescape Construction

194 Daewoo: Ilham Baru Tower

CANADA

6

July 2014

216 John Holland Rail AUSTRALIAN ASSOCIATIONS 226 VicRoads 236 MRT Corp

MIDDLE EAST 242 Emrill Services LLC 254 Imdaad

186 Hansen Yuncken

116

NCC Development Limited

216 John Holland Rail

242 Emrill

7

INFRASTRUCTURE

Twenty years of the Channel Tunne

As the record breaking infrastructure project rea another milestone, Eurotunnel’s UK Director of P Affairs, John Keefe, discusses its past, present a

E D I T E D B Y: J O E L L E V Y 8

July 2014

e el

aches Public and future 9

INFRASTRUCTURE

Caption to Channel Tunnel the image car shuttle interior ON DECEMBER 1 1990, British and French tunnellers met in the centre of the under-construction Channel Tunnel, creating the first land junction between the two nations since the ice age.

The historic moment also marked the half-way point of a six-year construction some 200 years in the making. This record-breaking achievement of infrastructure has a long history.

10

July 2014

Tunnel plans date back to Napoleonic times, with various ideas suggested since. Although popular with industry, invasion threats delayed matters until more peaceable times.

Even so, two previous digging attempts were made, in the late 1870s and more recently in 1974. Both were halted for economic reasons, but both were ultimately used in the modern tunnel’s construction for surveying work and transportation of materials.

F E AT U R E A R T I C L E S H O R T E N E D H E A D L I N E

In the 1980s, Prime Minister Margaret Thatcher and President Francois Mitterand agreed that with a peaceful Europe established, linking England and France would boost business both ways.

A competition was launched to find an efficient, cost-effective and safe model. Eurotunnel’s winning project features two railway tunnels and one central service tunnel giving access along the full length of the 50km of

running tunnels and allowing efficient maintenance access and emergency evacuation.

Since economic difficulties ended the 1974 attempt, private finance was deemed a safer option. Money was raised from shareholders and banks with an original budget of ÂŁ2.5bn.

It took three more years from first contact to complete and link the two railway tunnels, install the equipment, terminals, track, maintenance 11

INFRASTRUCTURE

Photograph taken during the initial construction phase of the Channel Tunnel at Shakespeare Cliff, Dover in 1988 buildings and more, taking the opening date to May 6 1994.

Record-breaking Not just the time-scale impressed.

The tunnel has been recognised as the greatest engineering achievement of the 20th century, and one of the seven wonders of the modern world.

Keefe said: “For a combination of the scale of the engineering that went into it, the time it took to build and the economic impact it has had on its region, it is one of the most significant pieces of infrastructure built in the 20th century.

12

July 2014

“Thirteen-thousand people worked on the construction. The tunnelling in total distance is 150km, done in six years. The UK terminals are 150 hectares and in France 650 hectares plus 100 hectares of development land used for commercial zones.

“It uses continental high-speed rail technology, an overhead catenary power supply of 25,000 volts and an automatic train protection system, so instead of using signals it is all automated and controlled from duplicated control centres in the UK and France.”

Reliability is another standout

TWENTY YEARS OF THE CHANNEL TUNNEL

feature. With every system in the tunnel duplicated in the two nations: drainage, ventilation, power supply, railway control; in the event of one system failing, the duplicate steps up and runs the whole tunnel independently.

Three challenges Despite its reputation as a groundbreaking engineering project, construction was not without setbacks. Sir Alastair Morton headed up an iron-willed leadership driving development to completion, overcoming several issues, identified

by Keefe, which ultimately saw costs rise above £4.6bn.

“Firstly, the design wasn’t totally finished when construction began, and the regulatory body put in place was a combination of French and

“For a combination of the scale of the engineering... it is one of the most significant pieces of infrastructure built in the 20th century”

TUNNEL FACTS

Geological profile along the tunnel as constructed. For most of its length the tunnel bores through a chalk marl stratum (layer)

Typical tunnel cross section, with the service tunnel between twin rail tunnels. Shown linking the rail tunnels is a piston relief duct, necessary to manage pressure changes due to the movement of trains

British regulation.

“The AGC kept applying new regulations for safety and pushing the standards further, so in the end things like the rolling stock, which had been specified at the beginning, had to be modified during manufacture, and additional safety fail-safe systems put in. The additional cost added was quite significant through that part of the process.

“Combined with that, the British railways board and SNCF made traffic 13

INFRASTRUCTURE

“The railway business, including high-speed passenger trains between London and Paris and freight trains from Scotland to southern Spain, is experiencing strong gains�

Channel Tunnel with Eurostar train 14

July 2014

TWENTY YEARS OF THE CHANNEL TUNNEL

forecasts that were used to justify the project, which unfortunately have never proven to be accurate.”

Forecasts placed railway passenger numbers at 20 million a year and railway freight at 10 million tonnes a year. In reality Eurotunnel counted just 10 million annual railway passengers and 1.5 million tonnes of freight.

Revenue shortfalls meant higher interest rates and a huge gap in Eurotunnel’s finances, leading to 2007’s brink-of-the-abyss negotiations. Here, the company renegotiated its contract with creditors, wiping away half its debts and hugely strengthening its position.

finalisation of the HS1 line from Folkestone to St Pancras in 2007, highspeed passenger levels have leapt from 6.5 million to 9.5 million.

In freight, Eurotunnel’s incentive scheme kick-started the market and helps companies gain traction in the rail freight market, which has grown 10 percent.

Eurotunnel will also expand the reach from the initial coverage of

Brighter future And things continue to improve. The shuttle service between Folkestone to Coquelles is carrying 1.4-1.5 million trucks per year and 2.5 million cars, with both markets growing, and Keefe expects truck numbers to rise further up to two million by 2020 as the UK economy picks up.

The railway business, including high-speed passenger trains between London and Paris and freight trains from Scotland to southern Spain, is experiencing strong gains. Since

Passengers travelling from Folkstone to London since 2007

9.5 million

6.5 million 15

INFRASTRUCTURE multi-modal containerised freight to cover a far wider range of manufactured goods, logistics chains and heavy product.

Further boosting rail is the recovering economy, leaving consumers with more disposable income, driving tourism and trade up, and raising freight figures.

London’s St Pancras station

16

July 2014

HS2 Looking forward, plans to link the Tunnel to the UK’s much-debated HS2 rail service via the existing HS1 line at London have stuttered, with the HS2 Chairman recommending that dropping the proposal would save £700m.

Keefe however, believes this a mistake, noting the huge economic benefits high speed services can bring.

“It would be folly not to link the two together and there are a variety of different routes you could use,” he said. “Cutting the line half way up makes London a barrier to trade with the rest of the UK. It satisfies a group of people in central London, but in reality you’re cutting off the rest of the UK from continental access. Another route must be found and HS2 needs to be linked to HS1.

“When the tunnel itself opened, there was no high-speed track in the UK, then half of HS1 was built so you had speed but it slowed into Waterloo and then eventually the second half was built to St Pancras in 2007.

“From 1994 to 2007 you finally got the complete run up to St Pancras, so it was a very long time after the tunnel

TWENTY YEARS OF THE CHANNEL TUNNEL

was completed before proper highspeed services between London and Paris operated and traffic numbers jumped immediately.”

High-speed rail has cut journey times from Folkestone, Kent, to London to 37 minutes, transforming opportunities for locals. Ashford, another Kent town served by a highspeed line has seen huge expansion in industry and the housing market on the back of its excellent connection to the rest of the UK and the continent.

Keefe concluded: “If you look at what has happened since the Channel Tunnel was built, just in Kent, and mirrored in the north of France, you have a high speed line with all the benefits that brings to the area, a motorway and the M2 upgrade, and international stations at Ashford and Ebbsfleet, which because of its excellent connections has been nominated as the next new town in the UK. “A lot of industry has moved into the area, including from overseas. It’s made Kent an international business centre. Economically that’s a very powerful argument not only for the Channel Tunnel, but the infrastructure that goes alongside it.”

UK HIGH SPEED RAIL LINKS TO THE CHUNNEL

When the tunnel itself opened, there was no high-speed track in the UK.

High Speed 1 (HS1) is a 108-kilometre (67 mile) high-speed railway between London and the Channel Tunnel. Plans to link the Tunnel to the UK’s much-debated HS2 rail service via the existing HS1 line at London have stuttered.

17

GENERAL CONTRACTING

Off-site construction can transform the industry

While companies have been slow to embrace the possibilities of off-site construction, we investigate what they, and the sector as a whole, stand to gain from this new trend as well as the potential challenges

by Joel Levy

18

July 2014

19

GENERAL CONTRACTING

OFF-SITE CONSTRUCTION IS a small but growing market in the UK construction sector. Companies are beginning to understand the many benefits to moving the building process away from the physical construction site.

With this in mind, we investigate what companies and their clients stand to gain from embracing a move from the site to the factory, and indeed the opposing challenges.

20

July 2014

Predictability Off-site construction in a facility creates a controlled environment where workers and materials are not at the constant mercy of the elements; one where the working conditions are the same every day, every time. This drives efficiency, certainly in terms of time.

Speaking to Construction Digital in May, John Vanker, CEO of American company Prescient, which is gaining traction in the market by embracing offsite construction with a 600,000 sq

OFF-SITE CONSTRUCTION CAN TRANSFORM THE INDUSTRY

CASE STUDY H T T P : // W W W .

B U I LD O F F S ITE .C O M/ PD F/CAS E%20 STU D I E S/ C ACSAESSETSUTDUY_ D Y_ N GT 5 B CA N I LOEDY.EPSD. F PDF

NG BAILEY T5C NODES, HEATHROW, LONDON, ENGLAND

ft manufacturing plant in Denver, noted that the firm’s adoption of a more standardised approach was key to predictability and reduced risk.

This predictability is the cornerstone of offsite construction. In a purposebuilt manufacturing facility, work will be scheduled for specific times on the production line and therefore completed on time. There is no disruption to the effort caused by unforeseen circumstances like extreme weather and quality is guaranteed.

NG Bailey’s development team were approached about building 12 nodes (structures that connect departure lounges to aircraft, such as the new Airbus A380) to see if they could be produced cheaper and quicker, with the added advantage of being manufactured in a safer working environment – compared to a traditional on-site build.

After careful planning and design, the team set about getting to grips with the detail, creating a prototype to identify, log and resolve issues.

Transportation was challenging, over three months of intensive logistical planning, including a trial run to ensure the convoys could clear all the motorway bridges. The nodes were delivered to Heathrow and each erected within a week, compared to a traditional on-site build that would have taken up to six months to complete.

21

GENERAL CONTRACTING

Installing off-site constructed pipework Safety Safety is another key benefit of this solution. The majority of the most common hazards in construction are specific to or at least exacerbated by an on-site setting. In a specific manufacturing facility, workers are not required to work at height in poor visibility or treacherous downpours that create slip hazards. Nor is poorlyassembled scaffolding an issue, or indeed the other side of the weather coin: excessive heat that can lead to sunstroke and dehydration.

22

July 2014

Machinery and robots can take responsibility for some of the most precise cutting work, and other items that require intense concentration where a mistake can be costly in more ways than one.

Community People living locally to the site of a new development will also appreciate that it is not taking place in their back yard.

Off-site construction removes all the unpleasant disruptions that come with a construction project, from noise and

OFF-SITE CONSTRUCTION CAN TRANSFORM THE INDUSTRY

CASE STUDY H T T P : // W W W .

B U I LD O F F S ITE .C O M/ PD F/CAS E%20 STU D I E S/ C A S E S T U D Y_ N G B A I L E Y. P D F

NG BAILEY UTILISES OFFSITE CONSTRUCTION METHODS TO DELIVER FOR ARLA FOODS

air pollution to the traffic disruptions caused by vehicles travelling to and from the site.

Constrained sites, often in urban areas, where vehicle access is difficult or the working and storage area is restricted are well served by moving construction away from the physical location of the development.

Sustainability It is also a more cost-effective and sustainable method for the reason that the enhanced thermal efficiency in

Arla Foods’ new £150m flagship dairy plant in Aylesbury, Buckinghamshire, is one of the biggest in Europe and with plans for it to be the first ever zero-carbon milk processing facility, it will be one of the most environmentally advanced in the world.

Off-site construction proved instrumental in the construction, with NG Bailey playing a crucial role in its development, delivering the dairy’s main services distribution corridor project in just five weeks - compared to the usual 12 weeks it would have taken using more traditional construction methods.

To meet the brief, NG Bailey incorporated a variety of innovative methods into the design, which included special pipework made from modern and progressive materials such as thin-walled stainless steel.

23

GENERAL CONTRACTING

Grindon Hall Christian School buildings, as well as minimising energy costs, reduces the lifecycle costs of equipment and components, as they require less movement compared to on site, meaning less maintenance and less frequent replacement.

Additionally, waste is minimised by the ability to calculate material needs exactly, which allows the company to obtain cost savings from buying in bulk.

Challenges or opportunities?

Less labour is required in the factory setting. A study conducted by the Steel Construction Institute (SCI) estimated that this could be reduced 24

July 2014

by up to 75 percent on a four-storey residential development, and these reductions are translatable to other sectors.

This reduced personnel leads to savings for the company, but its potentially negative effect on employment levels is mitigated by the job creation in factories: jobs that are permanent and guaranteed.

And with a skills shortage in the industry looming as older workers reach retirement age, a move to offsite construction has the potential to lessen the impact.

Investment in manufacturing

OFF-SITE CONSTRUCTION CAN TRANSFORM THE INDUSTRY

CASE STUDY H T T P : // W W W . B U I L D O F F S I T E .

C O M/PD F/CAS E%20 S T U D I E S / C A S E S T U D Y_ M C A V O Y. P D F

MCAVOY GRINDON HALL CHRISTIAN SCHOOL, SUNDERLAND, ENGLAND facilities is a large initial outlay, and the company concerned must have the confidence in modular construction to make it a success.

In the UK, organisations such as Buildoffsite are working to promote this confidence, advertising the benefits of the technique through events and publications as it moves to its ultimate goal of a tenfold increase in the uptake of off-site.

With the work of such organisations and ever more statistics to support the benefit of off-site construction, we may be looking at an industry ready for transformation in the coming years.

Primary School with both modular and rapid build elements.

BUDGET ÂŁ3,422,000 TARGET CO2 EMISSION RATE (TER) Kg CO2 /m2 PER ANNUM 15.1 BUILD DURATION 24 weeks GROUND FLOOR CONSTRUCTION Classrooms are standard McAvoy modular construction with 3kN/m2 EXTERNAL WALL CONSTRUCTION Internal leaf standard timber frame 140 stud with frametherm 32 between studs.

Dladding a combination of coloured render, brick slips and Western red cedar.

ROOF CONSTRUCTION Flat roof throughout, single ply membrane min pitch 1:80.

25

GREEN BUILDING

Why low carbon building regulation isn’t the answer With the government commitment to tough new regulations for sustainable construction, there is a risk that the broader conversation around green building is missed, says Stewart Dalgarno W R I T T E N B Y: S T E W A R T D A LG A R N O , D I R E C T O R O F P R O D U C T D E V E LO P M E N T, STE WA RT M I LN E G R O U P 26

July 2014

27

GREEN BUILDING

THE LATEST STEP in the UK Government’s drive to cut red tape from the construction sector was to update Part L of the Building Regulations, whilst winding down the Code for Sustainable Homes, as part of the Housing Standards Review.

The move should make it simpler for construction companies to achieve energy and carbon performance standards by having a single point of reference – which will hopefully encourage more building.

28

July 2014

At the same time, the Government has committed to reducing its greenhouse gases emissions by 80 percent before 2050, and is leading the way in Europe with a target of zero carbon for all new buildings by 2016.

This is more ambitious than the recent EU directive that all new buildings be ‘nearly carbon zero’ by 2020.

To achieve this, the Government has set out a number of ‘milestone’ targets along the way. Currently, the targets are to improve energy efficiency by six

L O W C A R B O N B U I L D I N G R E G U L AT I O N

percent for homes and nine percent for non-domestic buildings.

These targets will likely be reviewed and adjusted after the next general election. In Scotland the targets are 21 percent for homes and 43 percent for non domestic buildings.

There is a risk, however, that in focusing exclusively on zero carbon emissions in use and on their reduction through legislation, the broader conversation about deliverability of zero carbon and sustainable building is missed.

Shifting the language from ‘zero’ to ‘low’ and emphasising sustainability should help deliver the current challenge, progressively reduce emissions in a realistic timeframe, and start to think of the next much bigger challenge of whole-life carbon reduction.

Having sat on the Sullivan Panel in Scotland, as part of the Scottish Government’s Low Carbon Building Regulations Strategy, it’s clear that reducing carbon emissions needs to be deliverable in a realistic timeframe and considerate of the wider climate impact equation.

As such, Scotland has chosen to approach carbon emissions reduction

2050 Reduce greenhouse emissions by

80%

‘..the Government has committed to reducing its greenhouse gases emissions by 80 percent before 2050, and is leading the way in Europe with a target of zero carbon for all new buildings by 2016’

29

GREEN BUILDING

Meeting the 2016 target slightly differently to England. Zero carbon, for instance, is not the goal, ‘net carbon’ is. This is the level at which carbon emissions of a building become effectively neutral in terms of environmental impact, rather than at exactly zero percent, which is very difficult and costly to achieve.

At the end-user stage, incentivising low carbon, energy efficient building could help create demand. For instance, a scheme which reduces the stamp duty obligation, or introduces 30

July 2014

a reduction in council tax, for new homes which are built to high energyefficiency standards would likely be highly attractive to prospective home owners, and even rental tenants.

This would reflect the lower environmental impact and lifecycle costs, and could prove to be an attractive selling point for housebuilders. Similarly, commercial buildings with high energy performance standards can offer reduced rates for the more energy efficient designs and are often easier to sell to long term building owners.

Although by no means the whole solution, additional incentives like these would create market pull and encourage both housebuilders and commercial developers to deliver buildings that are attractive to prospective owners or tenants.

It would drive innovation in energy efficient technologies and building fabrics, and help to create a sustainable stock of houses and buildings for the future.

Ultimately, the most effective agent of change will be the industry itself, which means the business case for sustainable construction has to be compelling. Building that

L O W C A R B O N B U I L D I N G R E G U L AT I O N

“additional incentives like these would create market pull and encourage both housebuilders and commercial developers to deliver buildings that are attractive to prospective owners or tenants�

31

GREEN BUILDING

32

July 2014

L O W C A R B O N B U I L D I N G R E G U L AT I O N

“Energy-efficient construction can and does drive value through the whole supply chain. The opportunity, then, is for the construction industry to lead the way...” case is already under way through various initiatives and public-private partnerships including the 2016 Zero Carbon Taskforce, Zero Carbon Hub and NHBC Foundation. The more which can be done to support this, the better.

Fabric first is widely regarded as the most cost-effective design approach in achieving high quality energy-efficient buildings. By designing a house to be inherently energy efficient, homes and other buildings can be ‘future-proofed’ by removing dependence on end users or additional fittings to achieve environmental performance.

This makes sense from both an economic and environmental point of

view, which will be a critical element of convincing businesses to adopt fabric first as standard.

Combined with this can be construction methods such as offsite manufacturing, which reduces time and labour costs, environmental impact, safety hazards and disruptions on site. In addition, precast foundations are tailor-made, which reduce time costs and material wastage.

These construction methods are also less carbon intensive and are ideal for use with a fabric first approach, bringing the whole project in line with best practice in performance standards. They significantly increase speed of build, which helps everyone from contractors through to developers to improve cash flow as buildings can be handed over more quickly.

Energy efficient construction can and does drive value through the whole supply chain. The opportunity, then, is for the construction industry to lead the way in tackling environmental challenges from this more holistic standpoint to ensure the future of both the industry and the environment.

33

CONSTRUCTION EQUIPMENT

Aconex CEO talks the future of construction technology Leigh Jasper discusses his company’s rapid rise and how companies that embrace the latest tech trends are reaping the twin benefits of better collaboration and increased efficiency E D I T E D B Y: J O E L L E V Y

34

July 2014

35

CONSTRUCTION EQUIPMENT FOUNDED AT THE turn of the millennium, Melbourne-based construction software provider Aconex is a company that has flourished alongside the development of the internet itself.

In just 14 years, it has built a list of high-profile clients including nine of the world’s largest EPC companies and 23 of the 25 top design firms.

With more than 16,000 projects in 70-plus countries to date, in excess of 500,000 users worldwide and projects valued at US$920 billion, Aconex’s success reflects an industry that has historically been a slow adopter becoming ready to embrace the efficiencies and collaborative opportunities afforded by modern technology.

Working on education and healthcare through to heavy engineering projects in the rail and oil and gas sectors, Aconex’s current flagships include the Battersea Power Station redevelopment in London, Qatar Rail in Doha and the huge Roy Hill mining project in Australia.

Internet rising In 2000, CEO Leigh Jasper and Co-founder Robert Phillpot 36

July 2014

Aconex saw an opportunity to streamline processes

recognised an opportunity to help companies build process efficiencies using ever-advancing technology and its increasing integration into the business world.

Jasper said: “Back then the industry was way more manual than it is today.

We saw an opportunity to take that flow of information and to streamline it and make it a lot easier for people to manage their processes and better share information.

THE FUTURE OF CONSTRUCTION TECHNOLOGY

“At the time the internet was just starting to come into being and I was advising various business on how it might help them.�

The net has advanced hugely since the dial-up years when companies began to connect construction sites and integrate IT into their projects.

Even Jasper was surprised by its rapid growth in terms of speed and usability as well

Aconex is a company that has flourished alongside the development of the internet

37

CONSTRUCTION EQUIPMENT as data usage, which opened up new possibilities for Aconex and indeed construction.

“Over the years, the speed increase has enabled us to do more and more, provide more information, with bigger files and more recently, start to manage massive BIM models in huge files over the system,” he said.

BIM, Collaboration and the Cloud For Jasper, BIM is a technology with massive potential to change the way the industry delivers projects, but he stressed the need for investment in the correct tools to reap the full benefit, as BIM use dramatically increases the need for collaboration. This is where the Cloud comes in.

He said: “BIM is an industrywide trend, but it couples with the move to cloud-based services that is happening and also the move to deeper collaboration, so people think about how they manage their models and collaborate around them. An environment where everybody can access it really points to a cloudbased solution.

“We see the model being the centre of the project. Rather than 38

July 2014

BIM is a technology with massive potential collaborating around a set of documents, you do so around a model. You then enrich that model with all the other information: documents, correspondence, workflows, decisions.

“That marrying of very deep collaboration which we have been doing for years with BIM is a massive advantage to the project team, and the big benefit to the owner is that they have not just a history of the project, but a comprehensive handover of all the information for that asset.

“This enables them to operate more efficiently in future, so the

THE FUTURE OF CONSTRUCTION TECHNOLOGY

handover piece becomes much more comprehensive and useful to clients.�

The move to the cloud enables many small efficiencies that can total big savings over the lifetime of a project.

A photograph of an on-site issue for example is no longer something to wait hours for, but is instantly available to anybody with access, keeping all personnel completely up-to-date and reducing cycle times.

And the chances of a subcontractor leaving site before an issue is spotted and having to return days later is minimised, saving the head contractor valuable time.

Caption to the image 39

CONSTRUCTION EQUIPMENT

H T T P : // I N F O .

ACONEX.COM/ RS/ACON EX/ IMAGES/BIMINFOGRAPHIC.JPG

40

Analytics Analytics is a newer tech trend, but clients are becoming savvy to its benefits, requesting access to Aconex’s comprehensive database to explore data and for example benchmark how they are performing against other similar projects, and acting on this new wealth of information to drive

July 2014

efficiency on their own. Jasper said: “Predictive analytics are starting to say “where are the problems in my project and how can I get visibility of those ahead of time?” If people aren’t collaborating well: maybe a technical engineer and their supply chain or the subcontractors, you get that information early and resolve the issues early. The longer you wait the more it costs.”

Mobility Finally, a trend familiar to all is the

THE FUTURE OF CONSTRUCTION TECHNOLOGY

move towards mobility and use of mobile devices, which have quickly become omnipresent in all walks of life. The construction site is no exception, and Aconex has taken advantage of this proliferation and created solutions based around tablets and smartphones.

Jasper said: “When we saw people starting to adopt the iPhone, we invested in our applications for that device, and later the iPad and Android devices, so every piece of information can be accessed wherever you are on site, in the trailer, in the site shed or back at head office.”

A good example is an Aconex client, a Project Manager, who reported that he was able to save half his time every day by being able to access important information regardless of location.

If a piece of equipment arrived on site or he needed to approve something, he needn’t walk to the site shed, which potentially cost him 20 minutes on a large site each time after he had logged on and approved it.

Jasper continued: “If you see a problem on site you can immediately log that as an issue. If you have to close a level because there’s a safety issue, that stops work, but if you’re

H T T P : // W W W . A C O N E X . C O M / P R O J E C T S / D U B A I I NTE R N ATI O N A L- A I R PO RT- C O N C O U R S E - 3

DUBAI INTERNATIONAL AIRPORT CONCOURSE 3 The new Concourse 3 will be over 640 meters long and include 20 aircraft gates, 18 of which will be able to accommodate the Airbus A380. With a built up area of 528,000 square meters, it comprises Duty Free Shopping, lounges and hotels. When complete, it will increase the passenger handling capacity of the airport to 68 million passengers annually.

“We required a best-in-class system that could support our project.”

Sean Hart, ALEC Contracts Manager

HOW ACONEX HELPED Sean Hart, ALEC Contracts Manager, said: “Managing the large volume of information on projects of this scale can be extremely challenging. Using Aconex will ensure that all project information is held in one place and we can instantly retrieve what we’re looking for. The new concourse is a significant addition to Dubai Airport and we knew we required a best-in-class system that could support our project through every stage of development.”

41

CONSTRUCTION EQUIPMENT able to lock down immediately and have someone come and fix it quickly, it makes the project run much more smoothly.

“The mobility trend is huge and we see that continuing and eventually surpassing desktop usage fairly quickly.”

Slow adopter Jasper described construction as a conservative industry, an argument evidenced by its IT spend of 1.11.6 percent, a figure well below the cross-industry average of three to five percent.

However he believes companies will change their methods and invest for the clear benefits construction management software offers, the chance to streamline fragmented supply chains being just one example.

“Having tools that allow people to work more collaboratively across the project

42

July 2014

provides benefits for everyone. I think ultimately it comes down to the classic three things in construction: time, cost and quality,” he said.

“If you’re working better together and everybody is working off the same information in the right document or file at the right time, you are able to deliver projects more quickly and manage a lot of the cost impacts.

“Our research and client testimonials show most of the problems on construction sites happen because people get the wrong information, and that leads to cost impact. People build off the wrong plans, then have to go back and rework.

“Collaborating and getting access to information and having a clear view of who has what when enables you to deliver a project more cost-effectively.

Lastly, the quality issues on projects happen because people are not managing their processes effectively or they end up making mistakes.”

These days, finance also needn’t be a hurdle. SaaS can be aligned with the business’ budget, allowing smaller SMEs to get on board. Therefore, providers like Aconex can aid all, from the world’s largest contractors to a

THE FUTURE OF CONSTRUCTION TECHNOLOGY

H T T P : // W W W . A C O N E X . C O M / P R O J E C T S / R O Y- H I L L- M I N E

ROY HILL MINE AUSTRALIA

MANAGING RISK WITH MULTICOMPANY PROJECT TEAM Roy Hill is one of Australia’s largest integrated iron ore mining, rail and port projects. Located approximately 115 kilometers north of Newman in the Pilbara region of Western Australia.

CHALLENGES

Roy Hill Mine two-man bricklaying team.

The ultimate message is simple but important: technology in construction is a trend that is not only here to stay, but develop and become increasingly beneficial with the aid of companies like Aconex who have made it their mission to improve collaboration and efficiencies on site by embracing the rapidly-evolving nature of technology.

For Jasper, those who embrace the change and the possibilities it affords will reap the rewards: “The better you work together, the better you integrate your processes across all the participants, the more successful the project will be,” he concluded.

• Complex mine construction and operation project • Wide range of stakeholders and multiple assets to be built • Requirements to reduce risk and achieve regulatory compliance • Timely project delivery to start production on schedule

SOLUTIONS • Aconex single source of project information management for contractors • Neutral cloud-based platform to improve efficiency and accuracy • Users at 23 different organizations, which will grow with additional operational contracts • Implementation of best practices in construction project collaboration

RESULTS • Project teams manage and respond to contractual communications • Team members share and update documents and drawings • Teams execute project-defined workflows for process control and document review and approval • Full audit trail and fast, easy searches

43

TOP 10

TOP10 Construction CEOs

by Joel Levy

We take a look at the men in the hot seat at the world’s biggest construction companies

45

TOP 10

09

Nico de Vries Royal Bam Group, (62/63)

Dutchman De Vries is the holder of a degree in Civil Engineering from Delft University of Technology, gained in 1977, the same year he joined BAM as a planning engineer. He has since held positions as Project Manager, Works Manager and Branch Director. In 1995 he was appointed as Sector Director of Civil Engineering for Royal BAM Group.

10

Ray O’Rourke, Laing O’Rourke, (67)

This relatively young company has been run by its founder since 1977, who chairs the Group Executive Committee and is responsible for leading the strategic direction and operational management of the Group’s business activities.

R O’Rourke & Son acquired the construction arm of John Laing PLC in 2001. Ray was awarded an honorary knighthood in 2011 for services to UK construction.

46

July 2014

CONSTRUCTION CEOS

07 08

Bruce Grewcock Kiewit, (59)

In 2004, Grewcock joined an elite club of just five to assume leadership of the company in the modern era. His father Bill worked for Kiewit for many years beginning 1950. On the younger Grewcock’s watch, the company has performed strongly, with revenues more than doubling from $4.1 billion.

Yves Gabriel Bouygues Construction, (63/64)

A graduate of the Ponts et Chaussées engineering school, Gabriel has been with Bouygues since 1976 and has held positions of responsibility in three of the group’s main business areas: building, roads and public utilities management. He was appointed Chairman and Chief Executive Officer in 2002.

47

TOP 10

05

Johan Karlström Skanska, (56/57)

Holder of an M.Sc. in Engineering from the Royal Institute of Technology, Stockholm, Karlström has held his current position since 2008. He held a variety of senior management positions at the company prior to this appointment. In his previous role, he was responsible for Skanska’s construction operations in the United States.

06

Steve Marshall Balfour Beatty, (57)

After just a year in the job, former CEO Andrew McNaughton fell on his sword in May following profit warnings for 2014 stemming from a £30m shortfall in its British construction business.

The company has suffered in recent years after losing out to competitors on large contracts.

Current Executive Chairman Steve Marshall has been tipped by some as a potential successor to McNaughton.

48

July 2014

CONSTRUCTION CEOS

03

Bill Dudley Bechtel, (61)

After the resignation earlier this year of Riley P. Bechtel after 15 years at the helm due to ongoing health concerns, company President and COO Dudley was promoted to President and CEO. Dudley is the first non-Bechtelfamily member to serve as president and CEO since the company’s founding in 1898.

04

Marcelino Fernández Verdes Hochtief, (58/59)

Former ACS boss Fernández Verdes studied Construction Engineering at the University of Barcelona and has held a variety of positions in the construction industry since 1984. He recently took up the position of CEO at Hochtief’s Australian subsidiary Leighton in addition to the same role at the German company.

49

CONSTRUCTION CEOS

02

Florentino Pérez Rodríguez Grupo ACS, (67)

Familiar to many as the Chairman of 2014 Champions League winners Real Madrid, Civil Engineer Pérez has served as Chairman and CEO of ACS Group

since 1997, when OCP merged with Gines y Navarro to create the new company. He is also a former Spanish Presidential candidate, having run for the Democratic Reform Party in 1986.

51

TOP 10

01

Xavier Huillard Vinci, (60)

A graduate of the École Polytechnique and the École Nationale des Ponts et Chaussées, Huillard’s education is backed up by practical experience, having spent most of his working life in the construction industry in France and abroad.

Born to a family of builders, he seems to have been destined for a career in construction, and began his career at Eiffage in the US, gaining valuable knowledge of the North American market.

He joined Sogea in December 1996 as Deputy CEO in charge of international activities and specific projects, and then became its Chairman and CEO in 1998.

52

July 2014

Vinci named him Deputy General Manager in 1998 and he served as Chairman of Construction from 2000 to 2002.

He became Director and CEO of Vinci in 2006 and was appointed Chairman of the Board of Directors and CEO in 2010.

Huillard is regarded as a strong, outspoken but approachable leader, readily available for appointments with the workforce, but also not shy to express his opinions. He famously criticised his predecessor Antoine Zacharias, ultimately leading to the latter’s resignation.

53

FP McCann

achieves industry excellenc through innovation and exp

The family business has expanded rapidly in recent years with precast concrete now a major focus in the UK Written by: FP McCann Produced by: Richard Durrant

ce pertise

s

55

FP McCANN

T

FP McCann Precast Concrete Easi Base 1200

810 Number of people employed at the company 56

July 2014

he beginnings of FP McCann Ltd were formed in Northern Ireland in the 1950s on the back of a small quarry and asphalt surfacing operation.

This family run business, established by Francis Patrick McCann and now managed by son Eoin McCann (MD) and his five brothers and one sister, has grown over the years into a leading Northern Ireland civil engineering and asphalt surfacing company.

From roads and bridges, rail, sports complexes, public realm, landfill sites, and renewable energy projects, FP McCann has a wealth of experience in constructing and managing projects.

In precast concrete, from a standing start in 2000 at Knockloughrim in Northern Ireland, the acquisition of Hepworth Concrete Products in 2005 saw FP McCann spread across the water to see rapid growth on the UK mainland.

Helped further by the acquisition of Ennstone Concrete Products in 2009, and more latterly the former Tarmac Topfloor business, Charcon’s specialist precast facility in Cambridgeshire and in early 2014, the precast interests of the Eleco group, Bell & Webster and Milbury Systems.

A market leader With significant added investment in plant and machinery at a number of its production facilities, precast concrete now forms the core of FP McCann’s business.

This rapid growth, enhanced by many years

EUROPE

of knowledge, skills and experience brought onboard via the acquisitions has seen FP McCann become one of the UK’s market leaders in the manufacture, supply and delivery of precast concrete products.

Products are manufactured and delivered through FP McCann’s series of modern manufacturing plants located nationwide.

This geographical spread gives the company an unrivalled ability to serve the europe industry throughout the UK and Ireland.

The operating divisions of the precast arm of FP McCann include: Drainage & Water Management; Railway; Power & Infrastructure; Shafts and Tunnels; Walling; Rooms Fencing; Flooring; Specialist Bespoke and Agriculture.

“In terms of shaft build, we are the UK’s market leading provider with a full range of segmental shafts from 3.6 metres up to 25 metres in diameter” – Stuart Carson, Tunnelling Manager

Precast concrete shafts sections

w w w. f p m c c a n n . c o . u k

57

FP McCANN

Knockloughrim Quarry, Magherafelt

‘Our focus is on product modularisation across all our precast divisions.

Standardisation of design has greatly assisted our contractors, aiding the speed of on-site installations in a safe and cost efficient manner” – Andy Cooper, General Manager 58

July 2014

Innovative team In shafts and tunnels, within the last five years FP McCann has significantly developed its range and manufacturing capabilities and is now one of the sector’s main suppliers.

The company’s design and engineering team have developed its own concrete moulds which meet the latest British Tunnelling Society’s specification.

As a result, FP McCann is supplying shaft and tunnel segmental linings to J Murphy and Sons at New Cross, London, manufactured at its Cadeby production facility in Warwickshire.

FP McCann’s Tunnelling Manager Stuart Carson said: “In terms of shaft build, we are the UK’s market leading provider with a full range of segmental shafts from 3.6 metres up to 25 metres

EUROPE

in diameter.

“All shaft segments are pre-fitted with ethylene propylene diene monomer rubber (EPDM) gaskets, which is the preferred choice of the miners in the UK.” “Tunnel segments to New Cross are manufactured to the latest BTS specification, with no relaxation on the design. Independent testing is being carried out on tolerances and dimensions.

“We’re quite unique because our competitors tend to have to go out to steel mould suppliers which obviously increases costs and lead times.”

Staff Expertise FP McCann has industry-recognised experts in all its precast divisions, and despite only being involved the tunnelling industry for the past five years, the company boasts a wealth of knowledge and skills.

Some of the people working for the company have more than 30 years’ experience in the industry including, Tunnelling Engineer Lesley Parker, Tunnelling Contracts Manager Howard Lloyd, Tunnelling Estimator Colin Timmins and Precast Group Quality & Materials Manager Colin Richards.

Continuing with staff development, the company has embarked on apprenticeship programmes and the offer of student gap year placements to further their training and knowledge within the industry.

Key Personnel

Andy Cooper General Manager

Stuart Carson Tunneling Manager

Lesley Parker Tunnel Engineer

w w w. f p m c c a n n . c o . u k

59

Tunnel Segment Gaskets VIP Polymers have been developing and manufacturing elastomeric sealing gaskets for a number of civil engineering and infrastructure applications.

Established since 1923

Specialists in

Rubber Seals to meet and exceed Clean & Drainage Water specifications

Pipe Seals VIP Polymers is a UK based manufacturer and global supplier of high performance rubber pipe seals for the pressure and non-pressurised water industries. We are the preferred seal provider worldwide to pipe manufacturers operating in the ductile iron, clay, plastic as well as concrete pipeline market.

+44 (0)1480 411333 sales@vip-polymers.com www.vip-polymers.com

EN681-1

EN295-4

WIS 4-41-01

VIPSeal is our range of versatile flexible couplings and adaptors manufactured in house to meet the specifications and requirements of the UK and other international standards. VIPSeal is used for joining and repairing pipes of both the same and different materials along with the fluctuation which occurs in the outside diameters.

FP McCANN

EUROPE

FP McCann has adopted a philosophy of encouraging people to develop their skills and in turn, nurture them through to senior positions, which is perfectly illustrated today by many of its current management staff.

Competitive Edge What underpins FP McCann as a market leader is its extensive stock holding of core products across all its precast divisions. The ability to service its customers’ demands while ensuring consistency and speed of delivery.

The pioneering precast concrete solutions provider is continually developing new and innovative off-site products that are safer, quicker to install and offer a higher quality finish to traditional europe methods.

SUPPLIER PROFILE

FP McCann is the UK’s market leader in the manufacture, supply and delivery of precast concrete drainage products

Howard Lloyd

VIP POLYMERS Xxxxxxxxxxxxx

Established since 1923, we are a UK based, world-class manufacturer of high-performance pipe seals for the pressurised and nonpressurised water industries. Today, we are proud to be the preferred seal supplier to a number of leading global pipe manufacturers operating in the ductile iron, clay, plastic and concrete pipeline market sectors. The company manufactures over 3,000 products, and has introduced many new proprietary products for pipeline applications, notably Viptyte, Viploc and Vipsleeve.

Website: www.vip-polymers.com

w w w. f p m c c a n n . c o . u k

61

FP McCANN

“We’re quite unique because our competitors tend to have to go out to steel mould suppliers which obviously increases costs and lead times” -Stuart Carson Aerial of facility

62

July 2014

A good example of this can be seen in its proprietary Easi-Base precast concrete manhole system. All water authorities have now adopted this with its inclusion within ‘Sewers for Adoption seventh edition’.

Speaking of the future, and the challenges that lie ahead, FP McCann’s General Manager Andy Cooper said: “We will always come up against companies with a variety of materials competing against concrete.

“Our main challenge is to try and keep concrete

EUROPE

Company Information INDUSTRY

Europe, civil engineering, precast concrete products Precast concrete tunnels

HEADQUARTERS

very much at the forefront in terms of durability, proven performance, cheaper installation costs and extensive design life.

“Precast concrete works because it is modular in nature and by design. You simply take it to the site and plug it in, you don’t have to do a lot of formation work on site with associated wet trades.

“Our focus is on product modularisation across all our precast divisions. Standardisation of design has greatly assisted our contractors, aiding the speed of on-site installations in a safe and cost-efficient manner.”

Precast concrete can offer significant carbon reductions compared with traditional build methods: It is very durable with a proven in service life in excess of 100 years; uses recycled aggregate and is highly recyclable; can be quickly installed in a safe and efficient manner and is cost-effective compared with other materials and traditional methods of europe.

Knockloughrim, Northern Ireland FOUNDED

1950s EMPLOYEES

810 REVENUE

£100m PRODUCTS/ SERVICES

Precast concrete solutions, shaft & tunnel segments; drainage; water management

w w w. f p m c c a n n . c o . u k

63

FOSROC enjoys global recognition through local focus

The British Heritage construction materials organisation has always had a keen eye for capitalising on emerging markets and has subsequently become a leading solutions provider of choice on an international scale Written by: Matthew Staff and Produced by: James Pepper 65

FOSROC

F

osroc has made a name for itself over the past 60 years in bringing the most innovative and tailored constructive solutions to the architect, design and construction sectors, and continues to find differentiators through its dynamism and flexibility.

The ability to act locally despite being an international player in the market is a facet that the company has worked hard on since being established in the UK initially, and since being bought by holding company, JMH Group in 2003 and the organisation’s relocation of its head office to Dubai, Fosroc’s global influence and entrepreneurial flair has taken on new dimensions once again.

Chief Executive Officer, André Ladurelli explained: “In contrast to our competition, we don’t tie ourselves down to bulk chemicals

Warehouse racking

66

July 2014

MIDDLE-EAST

upstream and trying to find a home for one specific material. We’re free to recommend the best technology rather than being driven by one particular response.”

Fosroc is now in a position to liaise and evaluate with its customers the most appropriate solution for what they’re trying to achieve, agnostic to the base chemicals behind it.

“We just want to deliver what is best to the customer and that’s what sets us apart from some of our peers,” Ladurelli continued. “We provide expertise in the little corners of what our customers are trying to do, providing peer-topeer basis solutions for engineering problems to ultimately find a number of ways to create value for different partners throughout the chain.”

Locals run the show A key aspect of Fosroc’s customer-focused strategy has revolved around international saturation and subsequent proximity to its clients, both current and prospective.

This is summed up the company’s ethos, ‘the locals run the show’, ensuring that varying climatic conditions and regional trends are prepared and accounted for.

“A lot of the success in the industry is about proximity to the customer and we’re very entrepreneurial in that respect,” Ladurelli said. “Different conditions call for different cements, aggregates and climatic considerations because it varies the way that

Key Personnel

André Ladurelli CEO

“We just want to deliver what is best to the customer and that’s what sets us apart from some of our peers” – André Ladurelli

w w w. f o s r o c . c o m

67

FOSROC

“A lot of the success in the industry is about proximity to the customer and we’re very entrepreneurial in that respect” – André Ladurelli

different materials are going to perform.

“Our expertise is in delivering consistency of performance in these different circumstances.”

Manufacturing locally is core to the success of this ethos and has seen Fosroc expand over the years through the Middle East, into Asia and further into emerging markets, culminating in its headquarters in Dubai.

Overall, Fosroc now has a presence across 20 countries with the Middle East and India proving especially fruitful at present where the quality and technologies behind the company’s products have been very well received.

Featured project: Wynn Palace Fosroc’s US$2.5 billion Wynn Palace Project on the Cotai Strip in Macau will comprise a luxury 2,000-room hotel and a mixed-use area used for gaming, dining, retail, convention facilities, a nightclub, and specialist attractions across 210,000 square metres of construction.

The key to the complex’s success will be the use of Fosroc’s complete basement solution, Proofex Engage, which will include the joints, pile cap and pile head waterproofing. The client will subsequently benefit not only from the quality of installation synonymous with Fosroc, but by the versatility of the product which will lend itself to fast and easy application throughout the construction process.

68

July 2014

High profile projects

The company already has a keen eye on potential areas of further expansion though as Ladurelli explained: “We’ve got an active pipeline of new territories so we opened new operating companies last year in Vietnam and in Iraq. I was also in Myanmar recently where we’re looking to become the first British firm and the first construction chemicals company to manufacture there.

“Beyond that we’re looking very seriously around Central Asia, the Caspian region and Sub-Saharan Africa as the next ports of call.

“We act both locally and globally, in a joined up way, because contractors are operating the same way and that’s what our customers expect from us.”

Waterproofing

w w w. f o s r o c . c o m

69

CAMERON GIVES A COMPETITIVE EDGE. FOR RELIABILITY & EFFICIENCY

FLOW EQUIPMENT LEADERSHIP AD01155DRL

RAISING PERFORMANCE. TOGETHER™

When the World Demands More, We Deliver More.

Cameron understands the value proposition for our customers – maximizing uptime means lowering your total cost of ownership. With growing demand for rig efficiency, Cameron is committed to providing superior value through our Total Rig Package Solutions.

MORE SOLUTIONS Cameron’s Total Rig Package Solutions combines best-in-class products with comprehensive services to offer a complete suite of rotating and pressure control equipment for the drilling industry. Through our worldwide network of resources, we present complete life cycle support, from conceptual design to a full range of aftermarket services that is supported by Cameron’s global aftermarket network.

For reliable rig equipment and far-reaching service, the clear choice is Cameron.

MORE OPTIONS Cameron offers a broad range of rig equipment, as well as jackup rig kit packages based on one of five LETOURNEAU™ designs, such as the Super 116E for water depths to 350 ft or the WORKHORSE® for water depths to 400 ft. Built for shallow draft to ultra-harsh environments, these rigs are engineered for reliability and utilize all of Cameron’s high-performance drilling equipment. Additionally, Cameron’s worldwide fabrication license provides more shipyard options for our customers.

MORE SUPPORT Cameron and Lamprell have built a robust relationship that strategically supports the customer needs of both parties. Since 2009, Cameron has provided Lamprell with numerous Super 116E kits, many of which are furnished with Cameron’s drilling and pressure control products. And the future is bright. Cameron, through its extensive product and service portfolio, will continue to support Lamprell on future projects to provide best-in-class service, locally and globally.

More Solutions. More Options. More Support. We Deliver More, So You Can Do More.

For more information, visit www.cameronrigsolutions.com.

“Over the next five years, we have the opportunity to build on these partnerships to increase our strength across Asia and our entire existing footprint, while there’s also a big opportunity to test ourselves as sectorial specialists” – André Ladurelli

Applying a water proofing membrane

FOSROC

MIDDLE-EAST

High profile projects Excelling in its work around the lifecycle of concrete, environmental considerations, the characteristics of its products and the technological complexities of fusing engineering and chemistry has subsequently led to Fosroc receiving numerous large scale projects in recent years.

This has included beating numerous international competitors to the high profile job of delivering strong concrete to the Worli high rise tower project, being built by Samsung in Mumbai.

Comprising both residential and commercial entities, a specific set of performance characteristics were required, and as Fosroc has proved time and time again, it is these niche specifications which the company thrives on.

“If you take the Burj El Arab Hotel in Dubai for example, it is built in the sea and has three layers of basement under water level,” Ladurelli said. “We gave them a waterproofing solution for that underground structure which after 10 years is still in perfect condition.

“We also provide specialty coatings for structures like car park decking systems as well as providing a range of sealants which you’re likely to see in numerous airports at present.”

The scale of the projects being entrusted with Fosroc are epitomised by a $1.2 billion hotel resort and enormous casino being built in Macau, which has similarly required an extensive waterproofing job covering the size of several football pitches.

Fusing engineering and chemistry

w w w. f o s r o c . c o m

73

速

The Experts in Quality Manufacturer of modified bituminous roofing and waterproofing membranes Protection boards Acoustical panels and waterproofing liquids

OYD'S REGI LL

O9001

SURANCE AS

IS

DWI, DERMABIT WATERPROOFING INDUSTRIES COMPANY LIMITED

Y

U ER Q ALIT ST

UKAS

QUALITY MANAGEMENT

001

速 WATERPROOFING IND.

E-Mail: dermabit@dermabit.com.sa Website: www.dermabit.net

GREEN ADVANCED TECHNOLOGY The most Environment-oriented Chemicals l Construction Chemicals for Admixtures l UV Monomers/Oligomers l Metal Coating Chemicals for Automobile l Chemical Additives for Industries l Performance Chemicals www.gat.or.kr

*

FOSROC

MIDDLE-EAST

Another feather in the company’s cap has been providing concrete and waterproofing solutions for an underground tunnel, providing the largest pre-cast element in Asia which has recently been sunk into the bottom of the Hong Kong bay.

Consistent quality While the industry success of Fosroc is all too clear to see, it is the work going on behind the scenes which Ladurelli makes special commendation to, primarily regarding business relationships; both with partners and especially employees.

“We are very flexible in terms of the way we design our solutions; typically our specification engineers will be sitting with designers working over the plans and how to adapt and solve problems simultaneously,” the CEO said.

“When things do become challenging or go wrong for our customers, we also then have the

On site

Work behind the scenes

w w w. f o s r o c . c o m

75

National Distribution centre

“There are a number of sectors where we’ll become increasingly active and it’s our focus to behave in these sectors in a consistent manner so that you get one Fosroc, everywhere” – André Ladurelli

76

July 2014

Constructive solutions

FOSROC depth of competence knowhow to solve the problem with our extensive repair range as we go along and then address new or emerging requirements on the construction site.

Employees are hired with an expertise and expectancy to be able to engage with clients on a peer-to-peer basis and are given specific training and international experience to ensure that they reach their potential with a sense of pride and determination that is exemplified by the company’s aptly named Warrior Programme reserved for sales personnel.

All of this internal ability is complemented by the pivotal external customers partnerships though, as Ladurelli said: “In any given structure there’s a huge amount of detail required and it’s impossible for one individual to know it all. What you need is trusted partners who are experts in their given field and who understand what you’re trying to achieve in order to quickly and easily give you workable, sensible, quality solution to what you’re doing.

“Over the next five years, we have the opportunity to build on these customer partnerships to increase our strength across Asia and our entire existing footprint, while there’s also a big opportunity to test ourselves as sectorial specialists.

“There are a number of sectors where we’ll become increasingly active and it’s our focus to behave in these sectors in a consistent manner so that you get one Fosroc, everywhere.”

MIDDLE-EAST

Company Information INDUSTRY

Construction chemicals HEADQUARTERS

Dubai FOUNDED

1969 EMPLOYEES

1,700 REVENUE

N/A PRODUCTS/ SERVICES

Constructive solutions, construction chemicals, cement and concrete technology, waterproofing, fireproofing, sealants

w w w. f o s r o c . c o m

77

Chamber of Construction Industry Writen by CAMICON

79

C O M PA N Y N A M E

CAMICON

CAMICON

Chamber of Construction Industry Who are we? e are an association that brings together businesses, professionals and other stakeholders in the construction sector.

W

Improvement of Quito trolleybus 80

July 2014

Our institution is the most active and leading construction group; permanently involved with

SECTOR

Government entities and sectional in finding solutions to the problems affecting the sector.

Mission: Contribute to national development and human welfare through the promotion of the productive sector of the construction proposals and coordinated with public and private entities related actions, combining the contribution to the

“A Bidding Law recruitment to avoid subjective criteria didn’t exist”

w w w. l a t i n a m e r i c a . e c

81

C H A M B E R O F C O N S T R U C T I O N I N D U S T RY

CAMICON

partners, with the common good.

Sixth International Congress of the building: “Pattern generation urban development and housing projects of

Vision: As the construction industry the foundation of National Development, the Chamber of Construction Industry must undertake institutional strengthening processes to enable it to achieve significant and specific objectives in its relationship with the country, yet the sector and its affiliates, Ecuador and deliver the quality infrastructure that contributes to human development.

social interest�

History:

51 YEARS OF CONTRIBUTION TO THE DEVELOPMENT OF THE COUNTRY. 82

July 2014

L AT I N A M E R I C A

The political situation and economic crisis affecting the activity of the construction and management of engineers and architects clutching a code impractical and functional building, which governed from 1949 by the earthquake in Ambato, provoked the interest of creating a guild to strengthen the industry of human welfare.

The circumstances outlined above were essential for builders, consultants, industrialists and businessmen resolved to create an entity with legal status regulates its activity and defend their rights grounds.

Departments and various services for members: • Department of Fair: Works directly in the organization of Construction Fair 2014, coordinates with individuals, companies and organizations wishing to participate with a booth as exhibitors at the Fair, to be held from 10 to 14 September.

Quito Construction Fair 2014 The biggest event of the year in the construction sector, the Quito International Construction Fair 2014 is the place to advertise and market related products industrua of construction space.

• National Center for Mediation and Arbitration (CENAMACO) performed mediation, arbitration and expert professionals with extensive experience, knowledge and honesty. w w w. l a t i n a m e r i c a . e c

83

C H A M B E R O F C O N S T R U C T I O N I N D U S T RY

Interview with CAMICON

• Research and Development Center Construction (CEDECON): Organizes and implements continuous and permanent training courses, seminars, conferences and events related to training related to construction and related areas.

• Technical Department: Perform price analysis, polynomial formulas, price adjustments, critical paths, timelines valued, technical consultations, and other activities at the end. These services are provided with preferential costs to members who are current in their obligations to the camera.

New regulations for real estate companies 84

July 2014

• Department of Communication: Responsible for managing the internal and external communication, coordinates a bimonthly

L AT I N A M E R I C A

construction magazine. Organizes and disseminates events and activities of other departments of the House and the President’s activities, Hermel Flores Maldonado.

Company Information INDUSTRY

• Finance Department: Management accounting area of the business and the services offered.

Construction COUNTRY

Ecuador ADDRESS

Pasaje Juan Pablo Sanz e Iñaquito NUMBER OF MEMBERS

About 1,800 CEO

Hermel Flores Maldonado WEBSIT

www.camicon.ec

www.facebook.com/camicon.ec https://twitter.com/camicon_ec

w w w. l a t i n a m e r i c a . e c

85

RIPCONCIV Construcciones Civiles Cia. Ltda: Creating Representative Buildings for Ecuador Upgrading the quality of life in Ecuador by building significant contributions in the country.

Writen by: Rebecca Castrejon Produced by: Jassen Pintado Interviewee: Francisco Pena, Executive President of RIPCONCIV

87

R I P C O N C I V C O N S T R U C C I O N E S C I V I L E S C I A . LT D A .

Fishing port in Jaramijo

R

IPCONCIV was founded on July 26, 1996 in Quito, Ecuador. With less than two decades of service in the construction industry in the country, they are already one of the largest construction companies in the nation and part of important projects in the public and private sector.

Francisco Pena, founder and CEO of RIPCONCIV recalls: “Having this conviction of creating big projects since our inception places us as more than a construction company but as an entrepreneurial and innovative business.�

In the infrastructure field, they have created ports, airports, hydraulics, oil tankers, road and urban regeneration works. In real estate, their focus is on building businesses, hotels and homes. Additionally, they have integrated

88

July 2014

L AT I N A M E R I C A

Human Talent at Ripconciv

transportation equipment and the latest concrete and excavating machinery, which constitute an important guarantee of their quality.

Direction with Value Pena has held the management post since the creation of the construction company, forming a career of leadership in the industry with progressive commitments to the business.

After 16 years of experience in the construction sector, Pena continues to lead the company as Executive Chairman. He is currently fostering a strategic management campaign for Ecuador’s development. “Our mission is to build quality works, under safety and responsible management, bringing welfare to our people and reaching those

Construction at a housing complex

w w w. r i p c o n c i v. c o m . e c

89

R I P C O N C I V C O N S T R U C C I O N E S C I V I L E S C I A . LT D A . company values that we have strengthen over the years, which means that the essence of RIPCONCIV is what has kept us in this success,” he adds.

Pile Construction in Mazar’s bridge

Exemplary Constructions “Each construction has given us knowledge and growth. It is very motivating to know that when things are done based on values they do not break,” says Pena.

Some examples of their construction sites under national recognition are: - The construction of Manta’s airport. Where RIPCONCIV collaborated in this international building.

- The expansion of Manta’s port. The company worked simultaneously on the project without disrupting operations.

- The construction of the U.S. Consulate in Guayaquil. This project contributed to improving their security and occupational health.

- The reconstruction of 17,500 square meters of Centro Integrado de Seguridad: completed in a record time of seven months.

Competitive Builders RIPCONCIV has focused on increasing their competitiveness in Ecuador. They have updated their operations using the S10 program aimed at controlling projects and data and increasing productivity.

By developing the human resource and

90

July 2014

L AT I N A M E R I C A

Foundation in Rio Pindo

Deck construction in shopping center

incorporating new tools to facilitate their operations, they now have the management system certificate ISO 9001:2008, representing their standardized quality.

“This allows us to improve our processes from a production point of view and from the employee’s point of view,” says Pena.

Current Projects Within the public and private sectors, RIPCONCIV has developed important construction projects w w w. r i p c o n c i v. c o m . e c

91

http://www.comreivic.com www.franzviegener.com

www.franzviegener.com

www.plasticosrival.com

www.idealalambrec.bekaert.com www.idealalambrec.bekaert.com

L AT I N A M E R I C A

that have enhanced the quality of life and social status of several communities and businesses in Ecuador, such as: • The Mazar-Dudas y Quijo hydroelectric plant.

• The construction of a mall of 36 thousand square meters.

• The traffic building at Armenia, with the inclusion of seven bridges and a site next to the river.

• Seven real estate projects (houses, one hotel, office buildings and infrastructure developments) in Quito, Guayaquil and Cuenca.

• A fishing port in Jaramijo.

• Concrete, asphalt and road paving projects in Guayaquil: with 130 kilometers of piping and providing drinking water to a large segment of the population of Bastion Popular. Additionally, they have incorporated storage tanks and sanitary sewer. “This work will radically change the quality of life of the people,” says Pena.

Pipeline construction

Human Talent Within RIPCONCIV’s training center, their staff members are in permanent training regarding productive, safety, technical and human values.

In addition, they constantly update the skills of technical and administrative employees.

In collaboration with several universities the company plans to incorporate a technical course to train builders for the modern industry.

“Every year we increase our investment in the training of our human talent. My greatest pride in w w w. r i p c o n c i v. c o m . e c

93

R I P C O N C I V C O N S T R U C C I O N E S C I V I L E S C I A . LT D A . all these years is to have formed a human capital that is currently recognized and admired in the industry,” says Peña.

Land Construction

Investments in Technology and Progress In recent years, RIPCONCIV invested in the latest technology, control systems and telecommunications projects for real-time operations.

Through innovative software they have implemented virtual buildings, which have strengthened the planning process resulting in early detection of conflicts in engineering, thus leading to continued productivity and the original management of costs for the customer.

“These advances have helped us with timely information, to make decisions and solve problems in advance,” says Pena.

Strategic Collaborators Their strategic partners and suppliers have maintained a close relationship with the construction company, which in return has strengthened its long-term operations for both entities through mutual cooperation in the supply of materials and the introduction of new techniques and creative solutions.

Building the Future RIPCONCIV has maintained leadership in the sector by providing satisfactory solutions and materials to its clients and renewing its

94

July 2014

L AT I N A M E R I C A

“Having this conviction of creating big projects since our inception places us as more than a construction company but as an entrepreneurial and innovative business” – Francisco Peña (Executive President)

Building the fire tank at Monteverde

Pipeline construction on site w w w. r i p c o n c i v. c o m . e c

95

R I P C O N C I V C O N S T R U C C I O N E S C I V I L E S C I A . LT D A .

Metal pipe in Mazar Hydroelectric

La Cascada Construction

96

July 2014

commitment to provide lasting results.

After the Ecuadorian Government change the energy source, their industrial operations will also change, acquiring more construction projects in the petrochemical, pharmaceutical and steel sectors.

“We try to sustain our growth according to the country’s economy. Lately there has been a boom in the construction sector, but we are growing at the same rate as the economy and not the industry, since this has doubled in recent years, but it won’t stay like that forever,” says Pena.

L AT I N A M E R I C A

“Every year we increase our investment in the training of our human talent. My greatest pride in all these years is to have formed a human capital that is currently recognized and admired in the industry”

Company Information INDUSTRY

Construction HEADQUARTERS

Quito, Ecuador FOUNDED

July 26, 1996 EMPLOYEES

2,500 KEY PEOPLE

Francisco Peña (Executive President), Paul Acosta (General Manager) SERVICES

Civil works and solutions for the public and private sector REVENUE

USD $92 millions in 2013 W E B PA G E

www.ripconciv.com.ec

– Francisco Peña (Executive President)

www.facebook.com/pages/Ripconciv-Constructora/1434347253470338

twitter.com/hashtag/Ripconciv

w w w. r i p c o n c i v. c o m . e c

97

Tecnoedil: Laying the foundation of Para More than five decades of firm constructions Written by: Rebecca Castrejon Produced by: Jassen Pintado Interviewee: Roque Ardissone, General Director

aguay 99

TECNOEDIL

Entrepreneurial Administration

T

ecnoedil was created due to the efforts of

Roque Ardissone, CEO

100

July 2014

engineer Denes Tomboly Jaeger, who followed his entrepreneurial vision for the formation of the company.

Tomboly, co-founder and president of the construction company, is a nationalized Paraguayan but of Hungarian descent. He has exercised his career as a civil engineer, topographer, and specialized technician within their branch. Today, he continues to provide advice and share his expertise among young professionals. “He planted a very important seed in the company, partnered with me and others to develop the construction company at the level it has today,� says Roque Ardissone, engineer and CEO of Tecnoedil.

Ardissone graduated in 1974 with a major in civil engineering from the National University of Asuncion and by 1975 he began working in Tecnoedil. His first post was as a public works engineer and almost immediately he was awarded a participation in one of the largest building projects in Paraguay, Itaipu Dam. This work lasted eight years and eventually sustained 10,000 workers.

Years later, Ardissone was linked to the company as a shareholder and served on the board of directors, while always maintaining his position as public works engineer. Afterwards he assumed the post of general manager of public works and approximately 10 years ago he took over as CEO of Tecnoedil.

L AT I N A M E R I C A

“We are prepared to carry out the fate of Paraguay, presented by a very ambitious growth plan in infrastructure,” says Ardissone.

Majestic Constructions In Paraguay the private sector has been strengthened in recent years, giving major construction projects to the company. Meanwhile, Tecnoedil has concentrated their efforts in the public sector for business development given the emphasis on projects.

Some of the most memorable buildings that have been produced by Tecnoedil are: • Parana River Port. A transshipment port and an emblematic work because of its grandeur and challenges faced

“Paraguay is experiencing a time of growth and will require more infrastructure.

We believe that this government has major development plans and we are giving our best to what’s next” - Roque Ardissone, general director

CAIASA w w w. t e c n o e d i l . c o m . p y

101

TECNOEDIL

Institute of Social Security in Paraguay

due to natural conditions.

• Roadworks. Highlights include Route 10, the most important foundation of the 180 kilometers new road made in ​​ partnership with a Brazilian company.

• Civil works. High Rise Buildings, Shopping Centers, University venues • Tunnels. Such as the North tunnel access to the city of Asuncion, Tunnel Semidei.

• Industrial Structures. An example is the construction in 2012 of an oil industry, whose production surpasses two million tons per year with a capacity of up to 30,000 cubic meters.

• Institute of Social Security, Ciudad del Este. In 2013 they began a 102

July 2014

L AT I N A M E R I C A

Bridge construction

three-year project, the construction of the social security hospital in Paraguay that covers 50,000 square meters. • Construction of the fertilizer industry FERTIMAX. Includes a port on the Parana River. • Construction of fuels Puma port.

They have also expanded Port of Asuncion, built port of Villeta, and many others ports for industries, urban works, buildings and universities that operate on the Paraguay River.

w w w. t e c n o e d i l . c o m . p y

103

www.atp.com.py

TECNOEDIL

L AT I N A M E R I C A

Competitive Advantages “The NO dependency is our main differentiator,� says Ardissone. Tecnoedil has a wider management control, for example, 95 percent of their equipment is property of the company.

They have three production facilities of crushed stone in the country, asphalt concrete plants, and a division that works in social activities.

They have built a new type of industry in society with PRETEC (industrialized concrete structures), to increase the engineering level of prefabricated cables and structures for bridges, viaducts and buildings, giving Tecnoedil greater independence in the decision making process.

Project CAIASA

Machinery w w w. t e c n o e d i l . c o m . p y

105

TECNOEDIL Developing Techniques

Denes Tomboly Jaeger, president

All procedures, both administrative and technical, are certified with ISO. Therefore they continuously train their employees on updated regulations and manufacturing procedures. In their efforts to improve employees’ education, they also provide scholarships and vocational training for specialties.

In turn, they have formed an experienced technical force for he smooth development of projects.

Today, Tecnoedil has a team of approximately 50 engineers, whom continue to study for their technical development.

L AT I N A M E R I C A

Civil Technology Tecnoedil has incorporated UNISOFT, a specialize software in the construction sector, which integrates all areas including technical, administrative and accounting departments, providing a quick, precise, and digital answer.

The implementation of the latest AutoCAD system is under development. For this purpose the company sent a technical team to the United States in order for them to learn the proper use of the program.

Pier

Machinery w w w. t e c n o e d i l . c o m . p y

107

TECNOEDIL

“We are prepared to carry out the fate of Paraguay, presented by a very ambitious growth plan in infrastructure” – Roque Ardissone, general director

Highway

www.facebook.com/pa 108

July 2014

L AT I N A M E R I C A

Company Information

Green Initiatives

INDUSTRY

The company follows all environmental regulations and reforests the surrounding areas where they work as part of their responsible activities.

Construction HEADQUARTERS

Asuncion, Paraguay FOUNDED

Expansion and Growth

1954 EMPLOYEES

Tecnoedil is ready for new projects, likely in the public sector due to the deficit in road construction.

“Paraguay is experiencing a time of growth and will require more infrastructure. We believe that this government has major development plans and we are giving our best to what’s next,” says Ardissone.

Future Tecnoedil is working on commercial agreements with companies in various high-development sectors and contacting major industries in Europe and Asia to tackle the strong growth that the country expects.

“We are ready to tackle the projects that are coming, we are confident in taking that big step we’ve been waiting for,” he says.

1.500 KEY PEOPLE

Roque Ardissone (general director), Denes Tomboly Jaeger (president), Cinthia Cabrera (treasury department), Armando Amarilla (finance director), Angela Jara (management assistant) PRODUCTS AND SERVICES

Construction of roads, ports and industries REVENUE

USD $160 millons WEBSITE

www.tecnoedil.com.py www.linkedin.com/company/tecnoedil-s.-a.-constructora

ages/Tecnoedil-SA-Constructora/100558403364829 w w w. t e c n o e d i l . c o m . p y

109

Mexican Chamber of the Construction Industry: latin america

111

M E X I C A N C H A M B E R O F T H E C O N S T R U C T I O N I N D U S T RY

T

he architect William Zárraga worked hard for builders to be grouped because “together they would have a personality in the world economy that would allow them to solve their problems”; thus, the National Association of Contractors and the Building Fund Drive were integrated. Thus in 1951 the efforts that made the National Chamber of the Construction Industry has actually started.

Two key factors for the consolidation of the House were the support of President Miguel Aleman and of Mr. Bernardo Quintana (Associates Civil Engineers whose company was part of the National Contractors Association), so that in March 1953 was constituted Governing Board of the IASB and the Executive Committee; as President he appointed Mr. Bernardo Quintana Arrioja own.

Today, the CMIC Esuno the broader business industry bodies in Mexico with great challenges to consolidate its role as a catalyst for change and reforms necessary to potentiate the development of Mexico.

Companies in the construction industry are key players in the development of the country, not only for that support construction works to combat all kinds of problems; but because they generate wealth, employment and economic benefit. This sector forms one of the most important drivers of 112

July 2014

L AT I N A M E R I C A

Mexico’s economy, given its strategic position as an employer and contractor, and the high national component inputs of your activity.

However, the reality of Mexican construction companies is much less favorable than would appear at first instance. Over 95% of companies are micro and small. They have minimal access to funding sources and to consolidate reasonable rates. Thus, we find it difficult to invest and survive long-term macroeconomic phenomena. While hiring these small firms means the creation of local jobs, the requirements of the procurement, such as financial ratios, expertise and funding capacity, hinders their participation. Moreover, large companies like girls have had to compete against a foreign market with better access to financial leverage and technical capabilities, with

“Companies in the construction industry are key players in the development of the country�

Executive Committee

w w w. c m i c . o r g

113

– Luis Zarate Rocha (president)

M E X I C A N C H A M B E R O F T H E C O N S T R U C T I O N I N D U S T RY

no policies to promote the domestic market to ensure technology transfer and equity conditions.

L AT I N A M E R I C A

Company Information

Take action to end the long lags in the development of priority infrastructure for the country and strengthen a solid industry but with serious structural constraints for building consolidation and growth are priorities that identifies the Mexican Chamber of Industry in its role as a representative body and management.

INDUSTRY

“Together they would have a personality in the world economy that would allow them to solve their problems”

10,000

– Luis Zarate Rocha (president)

Construction HEADQUARTERS

Mexico FOUNDED

Since 1953 EMPLOYEES KEY PEOPLE

Luis Zarate Rocha (president) SERVICES

Representation, management, training, legal advice and tax partnerships ADDRESS

Periferico Sur #4839 Col. Parques del Pedregal, Delegacion Tlalpan, C.P. 01410 EMAIL

infocmic@cmic.org W E B PA G E

www.cmic.org

w w w. c m i c . o r g

115

NCC Development Limite

NCC Development provides structures to Inuit communiti

Vice president of NCC Development, Clarence Synard, dis how the company continues to acquire positive client relat Written by: Lindsey Ryan

Produced by: Richard Gentile

ed

s significant ies

scusses their newest projects and tionships.

117

C O M PA N Y N A M E

Formed in 1997 as a nonprofit organization, NCC Development has made a name for itself as a respectable general contracting company in Nunavut, Canada.

Clarence Synard, vicepresident, started working for the company in 2005 118

July 2014

SECTOR

when he came to the north for an anticipated 8 week project but ended up staying and continuing to work with the company. He has now been working at NCC Development for 9 years. Synard believes, “We’re more than a company; we’ve built a brand here in the north for the quality of work we do, the efficiency of doing that work and the strength of our team.”

“I believe in everything this company does. I love how all this comes together and gives back to the community. It makes a person feel good too knowing you have made a positive impact” – Clarence Synard, Vice president w w w. n i g . c a

119

NCC DEVELOPMENT LIMITED Building strong client relationships One of the things that NCC Development prides itself on is that they aim for more than just the bottom line in their services. Synard explains that, “We try to provide our clients with the best possible buildings and structures they can get. We want to do projects that have impacts on different communities throughout the north, buildings that are going to be of importance to the community.” NCC Development uses a design process that includes the client from the start to figure out what they can afford

SUPPLIER PROFILE

CANADA

and what their needs are so that NCC Development can determine how they can make it happen.

Synard states, “I’d rather take 3% less on a project to see it go ahead then to dig my feet into the sand and wait for them to find some money.”

This dedication to meeting the client’s needs and working as a team with them for the greater good of the project is why people enjoy working with the company; it’s apparent that NCC Development is not just about the bottom line. One of the reasons we are able to achieve this is we minimize our overhead. We have only two employees on salary.

K.R.T. ELECTRICAL LTD

KRT Electrical is an electrical contractor and supplier, located at Building 1505 Federal Road Iqaluit, Nunavut. We carry the largest supply of electrical material in Nunavut. KRT was incorporated in 1992.

We provide electrical construction and maintenance, Fire Alarm installs and maintenance, Cameras, Security and Card Access Systems, Installation and testing of Data/Voice cabling plus many more services.

Some of our most recent projects are Renovations on the Baffin Regional Hospital, New Correctional Centre, Inuit Broadcasting Offices, 33 Unit Housing Complex, New Iqaluit Airport Relocation.

Our key personnel are Rick Smith President, Helen Leahy Office Manager, Calvin Hickey project Manager, Steven Whitmore Maintaince Manager.

Our team has many years of Northern Experience and are only too happy to plan your next project in Iqaluit or remote communities.

w w w. n i g . c a

121

Natik Projects would like to thank NCC Developments for including Natik in their success and we look forward to continuing our business relationship for several years to come. Natik Projects (2007) Inc is a complete mechanical systems contractor providing mechanical installations for institutional, commercial, residential projects in the Kitikmeot and Kivalliq regions of Nunavut since 1999.

Administration office: 877-453-3257 Kivalliq region: 867-645-6445 Fax: 780-447-2612 Email: tino@natikprojects.com

NCC DEVELOPMENT LIMITED This helps reduce our operating expenses but also allows a better and more personable relationship with our clients.

Additionally, in efforts to keep the entire process simple and positive for the client, Synard goes above and beyond in delivering what he promises. Often times with contractors, the price they originally quote has to be altered and increased by the end of the project. However, when working with NCC Development, because so much time and dedication goes into the initial planning of the project, the company can confidently place

CANADA

order s and stand by their pricing through the completion of the project.

“We put so much work into the projects on the forefront that we don’t even go through a change order process because we have all of our ducks in a row at the beginning that there’s no surprises at the end for anyone,” Synard continues, “Even if it does come out more expensive than what we estimated, we absorb it in house because if we tell the client were going to build a project for 3 million, they’re going to spend only 3 million.”

SUPPLIER PROFILE

NATIK

Employees: 18-25 Established: 1997 Industry: Mechanical Contractors Services: Providing Complete Mechanical Systems for Institutional, Commercial, Residential Projects in the Kitikmeot and Kivalliq regions of Nunavut Management: Tino Bruno, Anna-Lisa Bruno , John Thomsen, Brent Allen

w w w. n i g . c a

123

Wilf Wilcox

E: wwilcox@xplornet.com

Kamele Isnor

E: kisnor@xplornet.com

ED’S ELECTRICAL SERVICES LTD. RESIDENTAL COMMERCIAL

Have been working in the NWT and Nunavut for over 30 years doing commercial, residential and industrial projects. Currently providing

Tel: 867-983-2268

Box 2076, Cambridge Bay Nu. X0B 0C0

electrical services and consultations in the Kivalliq Region of Nunavut.

Business is based in Rankin Inlet, Nunavut.

TEL: (867) 645-2381

FAX: (867) 645-2382

Celebrating 30 years Service In The North

Baker Lake Contracting & Supplies Ltd. Box 240 Baker Lake, NU X0C 0A0 Telephone: 867-793-2831 Fax: 867-793-2577

Umingmak Supply Box 176 Rankin Inlet, NU X0C 0G0 Telephone: 867-645-2972 Fax: 867-645-2310

Umingmak Supply 1429 Mountain Avenue Winnipeg, MB R2X 2Y9 Telephone: 204-661-4222 Fax:204-663-9786

Toll Free: 1-800-665-0159

Your contacts in Nunavut for Building Supplies Building Construction Renovations Road Construction

We are a professional team working together, to provide quality services that satisfies our clients needs and contributes to our mutual success.

Snow Removal Accommodation & Meals Property Management Property Rental Vehicle & Heavy Equipment Rental Sea Lifts Freight Forwarding

Livingstone Architect is a professional architectural consulting practice established in Iqaluit in 1994. The firm is a sole proprietorship directed by Ambrose C. Livingstone and provides consulting services in Architecture, Building Science, Building Conservation, and Project Management.

Tel: 867 979 4180 Fax: 867 979 3991 E-mail: lstone@qiniq.com

blcslimited.com

NCC DEVELOPMENT LIMITED Not only will NCC Development cover any additional costs of the project goes over budget, but they also do not charge interest on their invoices. The focus is more on the north and the development of the infrastructure there rather than chasing the client for the money.

Synard states that “We protect ourselves financially too but the fact that we don’t apply any interest just goes to show what kind of a company we really are. All we’re trying to do is build up the north and the infrastructure. I find that every significant project we do helps the north as a whole and helps it grow into something bigger and better.”

Synard is proud to state that at the end of a project, often times their relationship with a client is stronger than it was at the beginning because they made it such a simple and smooth experience throughout the process and this is what makes NCC Development stand apart from the competition.

Significant Projects for the Community NCC Development strives to maximize Inuit participation and

CANADA

ensure that the projects they are building incorporate some history and meaning to the community. The company is very dedicated to giving back to the community and keeping projects relevant to the northern culture, especially since parts of the Nunavut community have suffered because it was not Decentralized.

Many of the communities have been pushing for tourism in the area to bring in revenue.

One of the recently completed projects, the Qikiqtarjuag Gathering Center, was a 1.5 million dollar project created because the community wanted a place to be used as a visitor center. The structure itself resembles an igloo and was built on the foundation of a previously constructed building.

The completion of the project left a strong impact on the community, as they are very proud now to have this structure that they can teach their children about their culture and also offer an interesting location for tourists. Synard’s most defining moment of this project was speaking with the mayor of the community, who had been waiting her whole life for a building like this is the w w w. n i g . c a

125

NCC DEVELOPMENT LIMITED community and when he brought her into the building for the first time, it brought tears of joy to her eyes. She, along with the entire community, was proud to have such a prominent gathering center for the community at last.

Another significant building is the Kugluktuk Visitor Center, a 3 million dollar project built in the shape of an ulu, which is a traditional Inuit tool use and continue to in the kitchen today. This project is a perfect example of how NCC Development goes above and beyond to deliver significant projects to the community. This project originally came in over budget but Synard found a way to integrate services in the community to lower the costs for the project so that it could be within budget. The grand opening of this visitor center is anticipated to take place in August of this year.

The Atuqtuarvik Corporation was 5.1 million dollar project, completed in March, consisting of the offices on the main floor and three apartments on the second floor for the managers of the corporation.

Planning played a large role in this project and almost all the materials needed, from doorknobs to flooring, had to be ordered almost 7 months STEEL PILE FOUNDATIONS prior to starting construction. NCC DRILLING SERVICES Development is proud to announce WELDING & STEEL FABRICATION that there were zero change orders needed for this, and in fact almost

Tel: 867-979-6031

CANADA

all, of their projects.

The NCC Warehouses, another project, currently in phase 3 of construction, that consists of several high quality warehouses. These are the some of the most expensive warehouses to rent due to their strength and weather tolerance.

In fact, NCC Development uses two for storing temperature sensitive goods as well as our carpentry shop where they do custom millwork for various clients. Phase 3 is expected to be completed this year.

In efforts to help the Inuit community preserve their archives of Inuit footage, a new IBC (Inuit Broadcasting Corporation) studio is being constructed. The IBC decided they need a new location to store the footage about 4 years ago but the original drawing was too expensive.

That’s when NCC Development stepped in and worked out a new solution that still met the needed requirement of the IBC but was within a suitable budget. This project is a great benefit to the entire north because the footage is so rare.

Synard explains that only two generations ago people lived on the land so footage of the Inuit ancestors is very limited. NCC Development will be breaking ground on the project this month and is expected to be completed by December.

Though the projects that NCC Development builds may not be the most expensive projects seen today, they hold a significance within the community that leaves employees proud to be a part of it and happy to go to work. Synard states,

“I’d rather take 3% less on a project to see it go ahead then to dig my feet into the sand and wait for them to find some money” – Clarence Synard, Vice president

w w w. n i g . c a

127

NCC DEVELOPMENT LIMITED

“We’re more than a company in the north for the quality of of doing that work and the st – Clarence Synard, Vice president

“I believe in everything this company does. I love how all this comes together and gives back to

128

July 2014

CANADA

Company Information INDUSTRY

Carpentry HEADQUARTERS

Iqaluit FOUNDED

1997 EMPLOYEES

2 full time in management, 120 seasonal employees REVENUE

y; we’ve built a brand here work we do, the efficiency trength of our team”

$25 million per annum PRODUCTS/ SERVICES

Services Complete construction services

the community. It makes a person feel good too knowing you have made a positive impact.”

w w w. n i g . c a

129

Bl Blu great

Bl c cons

luescape Construction uescape Construction builds t buildings with a great team

luescape Construction continuously transforms Canada’s construction market with its sterling reputation and quality struction projects in low and high-rise residential buildings Written by: Alyssa Clark

Produced by: Rich Gentile 131

BLUESCAPE CANADA

River City

S

ince its establishment in 2008, Torontobased Bluescape Construction has shaped the city’s skyline, from the ground up. A project management powerhouse for a range of Toronto’s most lauded high-rise construction projects, the company specializes in regulating costs, scheduling logistics and safeguarding quality during both pre-construction and construction. Bluescape pools its extensive industry experience to provide the best construction experience to its customers, while added a new crop of urban design to the city.

The company’s founders, Lou Hack and Pat Sena, foster this sense of company-wide

132

July 2014

SECTOR

accountability and professionalism by maintaining constant communication with their field team, to ensure projects are completed on time and on budget. With a combined 45 years of industry experience, this two-man leadership team motivates and supports its dedicated staff, in order to inspire the best possible service and quality assurance for its customers and employees alike.

“I’m a strong believer that client service trumps all: a steadfast strategy, coupled with building and maintaining a rapport with clients is what has served Bluescape well over the years. Much of our business is clients that have come back to us

“The key is to sit in the middle and learn how to do both of those things well and you’ll be successfull”

w w w. b l u e s c a p e . c a

133

BLUESCAPE CANADA over and over again, which is the strongest testament we could ask for,” says co-founder Lou Hack, “If we weren’t doing things right and keeping clients happy, and servicing the building and finishing on time, under budget and to the standards that they expect, they wouldn’t be coming back and asking us to do another build—particularly in such a competitive market as Toronto’s.”

A great team and great buildings

We provide value to our customers through professional and reliable service, and through fair practices.

Zerem have been providing electrical installations and services to the construction industry Since 1995. Our areas of expertise are the high rise, commercial and design build projects.

Please contact us at 416 749-5666 or visit our website at www.zerem.com

From expanding its diverse portfolio, Bluescape Construction has brought numerous residential buildings to Toronto. This organization prides itself on each and every construction project it completes, with three of the company’s most notable recent projects throughout Canada being: Block 32, TCHC, Market Wharf, and River City.

Block 32: One of Bluescape’s larger projects, Block 32 was commissioned by Toronto

CANADA

Community Housing project, an organization committed to affordable housing in the city.

The building contains 420 suites and more than 600,000 square feet of residential floor space in an area of the city that is poised for development.

Market Wharf: A two-phase project due to economic conditions in Toronto, Market Wharf was key to the development of an underutilized but stunning area facing the city’s waterfront.

Constructing this building is like building three separate buildings (including a 35-story tower), a six-floor podium, and four levels of masonry construction with two levels of two floor glass townhouse type suites perched on top. All of the building’s parking is above ground, which is unique for a downtown Toronto high-rise, though blends beautifully into the area’s historic St. Lawrence Market neighborhood.

River City: A four-phase project in conjunction with developer Urban Capital, the land for River City was acquired from the government entity Waterfront Toronto. Bluescape was charged with building the first residential building in this area as part of a 15-20 year plan, which will see the redevelopment of nearly all of Toronto’s eastern lakefront area. Totaling about 1200 suites, the first phase is now complete with 350 suites, and phase two is underway for completion summer 2015.

Hack commented on the mission and process at Bluescape as, “On a global scale, Toronto is in w w w. b l u e s c a p e . c a

135

BLUESCAPE CANADA

the midst of a construction boom and we really feel proud to be at the forefront of shaping the city. We provide construction management, so developers that have already acquired Toronto’s coveted land come to us when they are ready to bring their vision to life. We undertake every aspect of building process, which involves sourcing every single trade required for the job—in addition to the project and budget management, often in 136

July 2014

ambitious timelines.”

The future at Bluescape With the goal to provide the highest quality pre-construction and construction services to clients, Bluescape has built various steadfast industry relationships, a sterling reputation and reliable service for clients across Canada.

This organization is proudly involved with Toronto’s affordable housing programs and also aspires to continue on building high-rise condo

CANADA

Company Information INDUSTRY

Construction HEADQUARTERS

Toronto, Ontario FOUNDED

2008 EMPLOYEES

50 PRODUCTS/ SERVICES

developments for its surrounding communities.

Co-founder Pat Sena commented, “Our first and foremost responsibility is to service the client and ensure they are happy. On the other hand as construction managers, we understand our responsibility to be a fair employer to all the trades and everyone who is working for us. The key is to sit in the middle and learn how to do both of those things well and you’ll be successful.”

Bluescape currently has six projects under construction, with a seventh project beginning in August of 2015.

Construction management services

w w w. b l u e s c a p e . c a

137

Walsh/Super Excavators River Tunnel Project

Cleaning Up Lake Erie with th Tunnel Project

Walsh Construction Group Project Manager Mark Hedrick the future of Lake Erie through Lorain, OH’s Black River Tun Written by: Sasha Orman Produced by: Tom Venturo

s JV – Black

he Black River

discusses workplace safety and nnel Project

139

WA L S H / S U P E R E X C A VAT O R S J V

Lake Erie is a precious resource for the cities that surround it – but with rising pollution and contamination from outdated sewer systems, the lake and its communities were in trouble. The Ohio-based city of Lorain is one of the lake-lining cities that the US Environmental Protection Agency (EPA) has tasked with cleaning up its sewer systems to help clean up the lake, and it employed Walsh Construction and Super Excavators to help make it happen. The joint venture’s Black River Tunnel project is currently underway, and its completion signals a brighter future 140

July 2014

for Lorain and for Lake Erie.

An Ambitious Project “The problem right now is that currently, when there are rain events, the city of Lorain has a lot of stormwater intrusion into its sanitary system, which in turn causes the sewers to flood along with basements and streets,” explains Walsh Construction project manager Mark Hedrick.

“That becomes a big cleanup, and a health hazard as well.”

The Black River Tunnel project is an estimated $65 million endeavor aiming to correct this problem by

USA

diverting overflow through additional tunnels, so that stormwater stays separate and contained instead of running off into the lake. This is being achieved through the construction of a series of shafts, a tunnel, and a pump station. As a leader in municipal pump station design builds and construction management, Walsh Construction has been able to bring extensive capability and experience to the job, which is currently slated for completion in 2016.

Making Safety a Priority From its co-sponsor participation in the industry wide Safety Week 2014, to its own Matthew Myles Walsh, II Founders National Safety Award recognizing the accomplishments of other industry leaders, safety is a massive priority for Walsh Construction Group. “Safety is a top priority over everything – whether it be cost, scheduling, or anything else, the safety and security of our employees is definitely the top priority,” says Hedrick.

As it is with all Walsh Construction projects, this priority is also central

to the Black River Tunnel project. At times, this can present a challenge.

“We have a project labor agreement which requires 75 percent of local residents, and this is the only tunnel in Lorain so you have a limited workforce with knowledge of tunneling,” says Hedrick. But the safety of its crew is nonnegotiable, and the construction group understands that a lack of specific and standardized workplace knowledge can put everyone on the worksite in danger.

Therefore, in order to support this priority and overcome its challenges, the most important tool in Walsh Construction’s toolbox is workplace training and education. “We had additional training both for the work and for safety measures to keep everybody safe while meeting the local requirements,” says Hedrick.

A Range of Training The training regimen on the Black River Tunnel project goes beyond the basics, ensuring that workers are prepared for a variety of critical situations.

“We had to train tunnel rescue

w w w. s u p e r e x c a v a t o r s . c o m

141

Ric-Man Construction, Inc. was founded in 1965. Ric-Man excels in heavy underground construction and delivers a safe environment with high quality standards established by its founder Richard Mancini.

Email: info@ric-man.com I www.ric-man.com

WA L S H / S U P E R E X C A VAT O R S J V crews – the local rescue forces of fire and police do not do that, so we went and trained our own employees,” says Hedrick noting that this includes not just training, but Walsh Construction purchasing a full array of tunnel rescue equipment to provide workers with all the tools they would need in the event of a potential accident.

But workplace safety is not just about workers knowing what to do in the case of a problem. It’s also about workers using the right protocols and procedures in order to ideally prevent accidents from happening in the first place. To this end, Walsh Construction employs a policy of worker training that is comprehensive and ongoing.

“We do weekly and daily safety

USA

meetings, which is also another form of training,” says Hedrick. “If anything new comes up we pull the guys off the job site and do training as needed. If people have questions, we’re always willing to do retraining, or if they come up with something that we haven’t hit on yet, we always encourage our employees to bring items forward so that we can get them addressed and keep them safe.”

Envisioning the Benefits Upon completion, the benefits of the Black River Tunnel project will be crystal clear. “One would be that they would not be subject to fines from the EPA, which is always beneficial – just getting that out of the way will be huge,” says Hedrick.

w w w. s u p e r e x c a v a t o r s . c o m

143

WA L S H / S U P E R E X C A VAT O R S J V

Proud to have been the lagging provider on the Black River Tunnel Project.

Lumber Resource Solutions specializes in industrial-packaging products, lagging, dunnage and timber mats.

We are currently producing hardwood pallets, crates, blocking and cut-to-size lumber. We also can produce pipeline skidding and timber/excavator mats.

Phone: 330-550-7763

Email: kieran@lumberrs.com

www.LumberRS.com

But the project also paves the way for the city’s future development and revitalization.

“This community thrives off the lake – you could say it would be an economic stimulator for the area to have a cleaner lake,” says Hedrick.

“People like to fish, they like boating, and another result of this project is to help open up development along the Black River and along Lake Erie here in Lorain. One of the city’s future plans is to develop the area, and this is a big part of it.”

USA

Company Information INDUSTRY

General Contracting HEADQUARTERS

929 West Adams StreetChicago, IL 60607 FOUNDED

1898 EMPLOYEES

Developing a Trend The Black River Tunnel project is one of several similar projects happening within Ohio, with several cleanup efforts underway from Akron to Cleveland. According to Hedrick, these current projects could very well be precursors of many more projects to come along Lake Erie and throughout the region.

“This seems to be a growing trend with taking care of the Great Lakes,” he says, adding that Walsh Construction hopes to be part of this important effort beyond Black River Tunnel.

“Fresh water is important for life – they’re a major asset to the area so we have to keep our lakes clean.”

6,000+ REVENUE

$4.03 Billion

w w w. s u p e r e x c a v a t o r s . c o m

145

Schindler Lifts

Quality Employees Create Quality Customer Experienc

As one of the world’s leaders in moving people, Schindler L technology supported by quality employees.

Written by: Laura Close

Produced by: Andrew Zhao

ce

Lifts is looking towards new

147

SCHINDLER LIFTS

Schindler Lifts manufactures, installs, services and modernizes elevators, escalators and moving walks for almost every type of urban infrastructure, from low-rise residential buildings to commercial and high-rise towers.

For three consecutive years (from 2011 to 2013), Schindler made Forbes Magazine’s list as one of the 100 Most Innovative Companies.

And as structures continue to challenge the skyline, the company becomes more and more essential.

Schindler is a global company with more than 47,000 staff members. Its operations began in Singapore in the 148

July 2014

1960s. Singapore operations include 370 technical and office employees who give the very best to meet their customer’s needs.

Schindler’s present-day success is driven by its commitment to traditional core values such as customer service, quality and safety, combined with its key strengths of creativity and innovation to produce intelligent solutions in response to its customers’ needs.

People management “At Schindler, we prefer to identify and attract talent at a very early stage in their professional lives,” said

AUSTRALIA

Hugo Martinho, managing director.

The company is very clear about their goals when it comes to the people they hire. They are considered a preferred employer despite the challenges the entire elevator and escalator industry face with recruiting young talents, and work hard to maintain the image.

The company participates in campus recruitment opportunities and job fairs, which allows them to take the time to narrow the profile of people for whom they are looking.

Great candidates are internationally minded (willing to live abroad and have mastery of more than one

language), achievement oriented and have strong leadership skills.

Schindler operates their business with best practice and people in mind. Each certification level the company has in their certification program comes with a different pay grade, allowing employees to be paid for that they are worth. The company also supports motivational events and weekly activities to promote a healthy work/life balance within the organisation.

Martinho believes that both challenging and supporting each employee is important to their growth within the company. w w w. s c h i n d l e r. s g

149

LIFT & ELEVATOR INSTALLATION, REPAIR, REFURBISHMENT & SUPPLIES Essentials Engineering Pte Ltd is a lift and escalator repair and modernization company that has built a strong reputation for delivering quality services, on time, and at reasonable prices.

We pride ourselves on being skilled and experienced in all makes and models of lifts and escalators and this combined with our extensive knowledge of the Singapore market, has enabled us to build a solid reputation in the industry.

For all enquiries, contact us at:

50 Serangoon North Avenue 4 #03-13, First Centre, Singapore 555856 Tel: 6570 9680 | Fax: 6570 9670 | Email: info@esseng.com.sg

SCHINDLER LIFTS

AUSTRALIA

“The ‘ups and downs’ of this developmental road usually lead to very committed and engaged employees, who in the process learn about our business – they learn by doing,” said Martinho.

Martinho’s own experiences at the company reflect the Schindler’s culture well. He started working there in 1997, and took on exciting and different responsibilities every two to three years. With the chance to work in both country and regional positions, he was able to take on operational and functional duties spread out over six countries.

“This is the true essence of Schindler, and in fact supports its stated values: commitment to people development,” Martinho said.

SUPPLIER PROFILE Essentials Engineering Pte Ltd is a lift and escalator repair and modernization company that has built a strong reputation for delivering quality services, on time, and at reasonable prices. We pride ourselves on being skilled and experienced in all makes and models of lifts and escalators amd this combined with our extensive knowledge of the Singapore market, has enabled us to build a solid reputation in the industry.

Our commitment to innovation and excellence consistently results in successfully completed projects for both contractor and client. We value and promote the idea of working as a partnership with our clients to ensure their goals are met.

At Essentials Engineering Pte Ltd, we embrace a high-performance culture and are passionate and driven to maintain the high levels of customer satisfaction we have achieved over the past 4 years. We undertake a variety of projects for our cliental – be it residential, office, retail or industrial projects. Our flexible project management systems ensure that a positive outcome is achieved regardless of size, nature and urgency of the project.

w w w. s c h i n d l e r. s g

151

ALWAYS AS PARTNER DNKH-Logistics specializes in project management, warehousing and offers full scale import and export service in air and sea freight. “DNKH is striving towards providing the best professional and quality transportation services with minimal stress and hassle for our clients.�

Contact Mr. Kenny Heng Email: sales@dnkh-logistics.com

+65 9618 3089

www.dnkh-logistics.com

Your partner in electrical infrastructure products Enjoy all the benefits of Datwyler technology: top quality, finely coordinated tried and tested components, and innovations which save you time and money.

Swiss quality since 1915

data networks ready for 10/40/100GBase-t

safety cable systems

datwyler (thelma), cables+systems pte ltd 29 Tech Park Crescent, 638103 Singapore T + 65 68631166, F +65 68978885 info.cabling.sg@datwyler.com, www.cabling.datwyler.com

smart office cabling solutions

elevator Wire ropes and cable systems

SCHINDLER LIFTS

AUSTRALIA

Technological advances The innovation, manufacture and maintenance in the field of moving people is evolving and growing faster than ever. Urban mobility is becoming increasingly important as cities grow larger and buildings rapidly reach new heights. More and more people are using lifts, escalators, moving walkways, and the like to get from point A to point B. Today with greater demand for efficiency and better technology available, Schindler is staying on the cutting edge.

Examples of Schindler innovations include the first patent for elevators without a machine room; the Miconic 10 destination control system; its successor, Schindler ID, incorporating personalized access control; and the third-generation system Personal Occupant

w w w. s c h i n d l e r. s g

153

RCB Reg. No.: 197900001R GST Reg. No.: 1979-00001-R

Lifts & Escalators • Engineering Works Metal Fabrication Services Metal Working Machines & Services

27A, Jurong Port Road #01-17/01-25 Jurong Industrial Estate, Singapore 619101 Phone: 65 6261 9671 / 65 6261 9672 Fax: 65 6261 2268 Email: hianglim@singnet.com.sg

Lift and Escalator Installation

239 Kaki Bukit Avenue 1 Shun Li Industrial Park, Singapore 416054 Tel : (65) 6747 7239 | Fax : (65) 6747 1239 Email : sales@hpelevator.com.sg

www.hpelevator.com.sg

51 Lorong 17 Geylang #4-01/02 Superior Industrial Building Singapore 388571 Tel: (65) 6547 1208 Fax: (65) 6844 2802 Email: sysadmin@sg-easttechnologies.com

SCHINDLER LIFTS

AUSTRALIA

Requirement Terminal (PORT) Technology, which is revolutionizing the traffic and security access philosophy in buildings and opens up previously inconceivable possibilities for developers and architects.

PORT Technology The PORT Technology is the latest generation of transit management system. It integrates efficient traffic management and a host of powerful access, user-friendly operation, excellent personalised service, communication, security and energy saving features.

The basis of the system is that it groups passengers going to the same or nearby floors in the same elevator. This cuts down on the time needed to reach a destination because there are less stops along the way. The system is able to increase traffic efficiency in a building by as much as 30 percent as compared to conventional elevator systems.

PORT Technology provides buildings with the ability to cleverly increase traffic-handling efficiency, as evident in international landmark buildings such as the International Commerce Centre in Hong Kong, HSBC in Singapore, Heron Tower in London, Deutsche Bank in Frankfurt, The Crescent in Dallas, Hyatt Regency in New Orleans or Barangaroo South in Sydney.

PORT ensures each journey is customised to meet individual requirements, whether it is more walking time, longer door opening time or

Stella Yeung Finance Director

Timothy Lok Technical Director

w w w. s c h i n d l e r. s g

155

SCHINDLER LIFTS

more space for passengers with special needs. Users can simply tap their pre-programmed access cards on the PORT system on a turnstile gate or stand-alone PORT terminal. Within less than a second, the system is able to calculate the swiftest route and assign the appropriate elevator to the user. It also displays a list of destinations to which the user has access to on a vivid color display touch screen.

During non-peak hours, the 156

July 2014

Energy Control Option (ECO) mode sets several elevators into standby or sleep mode. This prevents elevators from making an unnecessarily large number of trips to transport only a few passengers.

An eye towards the future Schindler won the contract for the Marine One project in Singapore, which includes two 34-storey luxury residence towers, for which elevators will need to be supplied.

AUSTRALIA

Company Information INDUSTRY

Construction HEADQUARTERS

Singapore FOUNDED

1975 PRODUCTS/ SERVICES

elevators, escalators, passenger conveyors

Construction is expected to be completed in 2017.

The company is also involved in the Changi Airport Terminal 4 project, supply 58 elevators, escalators and moving walks.

They plan to continue to offer top-quality products that feature the latest technology, to ensure customers enjoy the most efficient building transportation solutions. Schindler’s proven Schindler 7000 high-rise elevator, the PORT Technology and the most recently launched Schindler 5500 elevator will also continue to strengthen their presence in Singapore.

w w w. s c h i n d l e r. s g

157

The Gateway WA Projec Building an Iconic Gateway to the City of Perth

Interview with Alliance Director, Nicholas Combe ab innovative Gateway WA Project in Perth Written by: Abigail Phillips

Produced by: Bryan Giles

ct

bout the

159

C O M PA N Y N A M E

Earthworks to create the foundation for a future interchange

T

he Gateway WA Perth Airport and Freight Access Project is the largest infrastructure project ever undertaken by Main Roads Western Australia. The project, which is currently under construction in WA, is designed to improve the safety and efficiency of one of the state’s most important 160

July 2014

transport hubs. It will deliver a suite of road network upgrades to improve freight and passenger transportation around the Perth Airport Terminal and nearby Kewdale and Forrestfield industrial estates. In a statement released by The Gateway WA Alliance in 2013, the project was described as “an iconic ‘Gateway’ to the City of Perth”

CONSTRUCTION

which will connect residents, visitors and businesses through a safe and efficient road network.

The Gateway WA Alliance is delivering the $1 billion Gateway WA Perth Airport and Freight Access Project on behalf of the Federal and Western Australia Governments.

The Alliance is governed by a Board and an Alliance Management Team,

comprising representatives from five industry leaders - Leighton Contractors, Georgiou, GHD, AECOM and BG&E - working in partnership with Main Roads WA. While some preliminary works packages began in early 2013, work on the project’s major construction packages commenced in third quarter of 2013. The full scope of w w w. g a t e w a y w a . c o m . a u

161

Artist impression - Gateway WA Leach Abernethy

T H E G AT E WAY WA P R O J E C T

AUSTRALIA

Project Alliance Director Nick Combe taking Transport Minister Hon. Dean Nalder on a site tour

works is expected to be complete

by January 2017, ahead of the planned consolidation of the Perth Airport Domestic and International Terminals.

connections for pedestrians and cyclists, noise walls, landscaping and the use of Intelligent Transport System (ITS) Technology.

The project in its entirety includes five new grade separated Gateway WA is a Bigger interchanges, 11 new bridges and Picture project, one of ten major 165 lane kilometres of new road. The infrastructure projects transforming Tonkin Highway will be widened to Perth and building the city’s capacity three lanes in each direction and the for the future.

Leach Highway will be upgraded to an expressway. In the region of 21 Project Scope kilometres of principle shared path Using innovative urban design, the for pedestrians and cyclists will be Gateway WA project incorporates laid, as well as seven kilometres road and bridge improvements, local of screen wall, which will help road modifications, facilities and dramatically reduce traffic noise and w w w. g a t e w a y w a . c o m . a u

165

T H E G AT E WAY WA P R O J E C T provide privacy.

Gateway WA has been funded by both the Federal ($686 m) and State ($318 m) Governments and will transform the road network around the Perth Airport. Among its many benefits includes enhanced safety and travel times for road users and improvements to key intersections such as Kewdale Road and Abernethy Road, Kewdale Road and Miles Road, and Abernethy Road

AUSTRALIA

and Noble Street.

While increased efficiency and safety is top of the agenda, aesthetical enhancements have also been a key priority. Throughout the planning stages of the project, an innovative urban design has been created with the aim of generating a lasting impression for road users, residents and visitors to Western Australia. “The project provides an opportunity to form a ‘Gateway’

Aerial view - Leach Hwy_Tonkin Hwy - Grand Gateway creating an iconic Gateway to WA

w w w. g a t e w a y w a . c o m . a u

167

Experts in monitoring, reducing and removing pollutants in air, water and land Emission Assessments Pty Ltd (EAPL) is a recent winner of the Telstra MYOB Small Business Awards (WA), and has established itself as a leading, independent and trusted environmental consultancy.

EAPL provides technical consulting, testing services (including asbestos), auditing and technology solutions to monitor, reduce and remove pollutants fr from air, water, land and hazardous materials.

Our services include stack emission testing, air monitoring, contaminated site investigations, asbestos testing and identification, research and development and the project management of remediation programs.

Our laboratory is accredited with the National Association of Testing Authorities (NATA) and with fully certified management systems and processes. Emission Assessments operate throughout Australia and internationally. Our management team has over 120 years of environmental consulting experience and act as advisors on Technical Advisory Committees and Australian Standards Committees across air, water, land and hazardous materials.

AIR EMISSIONS

ASBESTOS

LAND AND WATER

AUDITING

• Stack emission testing • Ambient air monitoring • Occupational Health and Safety (OHS) monitoring • Odour measurement

• Testing and identification • Asbestos Surveys and Management Plans • Project management and remediation

• Contaminated site investigations • Acid sulfate soil assessments • Environmental Planning and Approvals • Water analysis

• Data evaluation • Management Systems Development • Auditing and data management

E science@emissionassessments.com.au A Unit 6, 35 Sustainable Avenue, Bibra Lake 6163 PO Box 1272, Bibra Lake DC 6965 www.emissionassessments.com.au

T +61 8 9494 2958 M +61 (0)448 820 759 F +61 8 9494 2959

T H E G AT E WAY WA P R O J E C T

AUSTRALIA

Supplier Profile

to the city that expresses the dynamic, creative and rapidly Emission Assessments Pty Ltd evolving character of Western Based in Perth, Western Australia, Emission Assessments Australia,” states the Gateway is a recognised leader throughout Australia in emission monitoring applications. The company combines WA Alliance in a media release. substantial industry experience with talented and highly skilled scientists, ensuring credible, robust outcomes.

With this in mind, over one As part of its mission to remain a trusted advisor and million plants will be established provide superior consultation within the air, water and land emission disciplines, Emission Assessments’ mission across the project as part of its is to: add value to clients’ environmental data, remove ambiguity within air, water and land testing services, comprehensive landscaping and create opportunities for improvement, assist in meeting corporations’ environmental responsibilities and provide re-vegetation program. state-of-the-art training and testing facilities.

– Managing Director Giacomo Collica “Our approach to all work is underpinned by a thorough understanding of our clients’ issues, our ability to effectively and efficiently consult with our clients before providing professional and comprehensive solutions. We work closely with our clients to provide workable strategies and efficient solutions that potentially reduce costs associated with compliance and investigative sampling”.

The outstanding quality and responsibility Emission Assessments is capable of are highlighted throughout their excellent work on ongoing projects, such as: Gateway WA (remediation of asbestos impacted soil); Resolute Mining Ltd, West Africa (stack emission testing); Synergy (air monitoring) and Caltex (contaminated site investigations).

Emission Assessments scientists perform investigations within asbestos inspection and analysis, contaminated land, ground and surface water, occupational health, ambient and stack air monitoring, research and development and odour assessment programs.

Emission Assessments employs only highly qualified and experienced practitioners as part of its team, guaranteeing expertise and efficiency with every consultation.

Managing Director: Giacomo Collica, Chem, MRACI, MAIE, MAICD Executive Management: Mario Pisano, General ManagerBSc, BCom, MBA Emission Assessments Pty Ltd Employess: 15 Employess: 2009

Project Management The design and delivery for Gateway WA is ambitious and technically challenging, requiring a large multidisciplinary team for delivery. Now at its peak, the project employs more than 1,000 people and injects millions of dollars into the local economy through the use of local suppliers and sub-contractors.

From day one, organizational structure has been heavily considered. First, the Alliance was adamant that it wanted to attract the very best people from its partners and MRWA to form a fully integrated team; and second, it wanted to ensure that the project could be finished

Website: www.emissionassessments.com.au Email: science@emissionassessments.com.au w w w. g a t e w a y w a . c o m . a u

169

Civil and Mining Equipment Solutions

EQUIPMENT HIRE

With over 40 years of combined experience in Road Construction & Heavy Haulage EXP have the equipment, knowledge and operators to get the job done right, safe and on time!

Contact Us

Phone: 08 9399 9397

HEAVY HAULAGE

Mobile: 0417 239 206 Email: admin@expresources.com.au

www.expresources.com.au

T H E G AT E WAY WA P R O J E C T safely and efficiently. From a logistical and management point of view, the project has been divided into three major construction zones for delivery - northern, southern and western. “In order to deliver the project as efficiently as possible, we broke it down into separate geographical elements so each section could be complete at the same time,� says Nicholas Combe, Alliance Director. Recognising

AUSTRALIA

that traffic management was such a fundamental aspect of the project delivery, a fourth project covering the projects logistics and traffic operations was developed specifically focusing on maintaining a safe and efficient road network during the construction phase of the project.

Owing to the complexity of the project and the number of contractors involved, a number

Artist impression -Tonkin Horrie Miller Kewdale w w w. g a t e w a y w a . c o m . a u

171

Sensemaking

Strategic planning Stakeholder engagement Stakeholder and team alignment Community engagement Organisational development programs Organisational and team psychometrics Culture alignment services

SharePoint

shared understanding… shared commitment

SharePoint governance Deployment Advisory Solutions

Training

SharePoint Dialogue Mapping Building collaborative leaders

Call Seven Sigma now on

+61 (0)8 9355 1500 Unit 46, 328 Albany Highway, Victoria Park WA 6100 Australia

sevensigma.com.au

Telephone: (08) 9734 1533 | Facsimile: (08) 9734 1766 Mobile: 0429 109 093 | Email: Terry@coalcliff.com

17 Throssell Street Collie, WA 6225

www.coalcliff.com

Coalcliff prides itself on quality fleet, service and back up.

Safety is our first priority and performance is our commitment to you.

“If you need it - we’ll have it!”

T H E G AT E WAY WA P R O J E C T of Key Results Areas (KRAs) have been highlighted to ensure everyone involved is moving in the same direction. These KRAs are also there to help measure the progress and success of the project. The KRAs include safety and health, quality, timeliness, cost, network user satisfaction, reputation and sustainability. Gateway WA endeavours to deliver outstanding outcomes across all seven KRAs. The Alliance has appointed a management team to oversee these KRAs and between them their expertise spans a number of major disciplines including construction,

AUSTRALIA

design, stakeholder and community relations, traffic management, network operations and safety, quality, environmental management, plus overall operational planning. “We went on a massive campaign to map existing services before we started work on the project. We also worked very closely with existing service providers to minimise disruption and clashes with the design,� says Combe.

Community Relations The local community has been a focal point since day one; in fact, comments and ideas raised by stakeholders and members of the

Gateway WA safety first innovation - stair access w w w. g a t e w a y w a . c o m . a u

173

Specialising in all aspects of kerbing including car parks, sub divisions, main roads and shires

Extruded Concrete Kerbing 44 Inspiration Drive, Wangara WA 6065

Phone:

GRADERS • LOADERS • EXCAVATORS • DOZERS • COMPACTORS ARTIC DUMP TRUCKS • WATER CARTS • LABOUR HIRE ALL AREAS IN WA Kalgoorlie, Karratha, Newman, Port Hedland (Mobile Services All Areas, Any Time) 0409 114 566, 0418 904 807 0407 198 514 or 0407 192 565 HEAD OFFICE 13 Carney Rd Welshpool, Tel : 08 9458 7311 PORT HEDLAND OFFICE 1 Peawah St Wedgefield, Tel : 08 9172 1769 Mobile : 0409 114 566 E-mail : phs@phs.net.au Web : www.phs.net.au

0438 847 997

T H E G AT E WAY WA P R O J E C T community were instrumental when it came to identifying local needs and preferences for the Project Master Plan. Stakeholder and community opinion influenced a number of key project decisions relating to road design, access arrangements, environmental management, amenity for pedestrians and cyclists, and urban design aesthetics for the ‘gateway’ to Western Australia.

The project team has also worked collaboratively with Main Roads WA and the City of Belmont to review stakeholder comments regarding the freight movement efficiencies through the Kewdale industrial area. This assessment helped to identify local issues and confirm the scope of works required as part of the improvements to the local road network.

The project is continuing to seek guidance from the local community as the works shift into delivery, through engagement with a Community Liaison Group, ensuring the views and knowledge of local stakeholders continue to be taken into account throughout the project.

One of the main considerations was noise pollution and privacy for local residents. To overcome this,

AUSTRALIA

some seven kilometres of noise barriers will be installed as part of the main build.

Traffic Management As with any major road works project, traffic management is a top priority at Gateway WA, and an integrated approach has been implemented across the build.

A web based live journey time indicator can be viewed online allowing commuters to pre-plan their journeys. What’s more, road users can pick up live feeds from VMS Boards stationed along the arterial, providing them with ondemand updates through their drive on the network.

Handling Aviation Constraints Part of the new road network will create a new entry into the Perth Domestic and International Airport terminal, known as Airport Drive.

The new road is located closer to the end of the runway than existing infrastructure, which has bought with it a unique set of challenges and limitations. “The proximity of the road in relation to the flight path has resulted in having to construct w w w. g a t e w a y w a . c o m . a u

175

C O M PA N Y N A M E

Artist impression - Gateway WA Tonkin Leach

“In order to deliver the project as efficiently as possible, we broke it down into separate geographical elements so each section could be complete at the same time – Nicholas Combe, Alliance Director 176

July 2014

the road below the existing ground level to accommodate the aviation constraints,” explains Combe.

As a consequence, challenges such as ground water have had to be overcome. Furthermore, contractors had to employ specialist machinery and excavation equipment to enable construction activities to be undertaken within the aviation corridor. “The cranes in particular are fitted with a GPS locking device that won’t allow the booms to extend higher than a set range. That way we control the risk of breaching the aviation restrictions,” explains Combe.

SECTOR

Environmental Planning Another key concern high on the Gateway WA Alliance’s agenda is sustainability. Gateway WA is passionate about undertaking the Perth Airport and Freight Access Project with environmental care, aiming to minimise any adverse impacts associated with the works.

Where possible, the project is taking steps to conserve vegetation and established trees, protect the habitats of native flora and fauna,

and salvage plant material for re-use after the project.

The Federal Department of Sustainability, Environment, Water, Population and Communities has approved the project, and as a requirement of this approval, the project must operate under a series of Construction and Operation Environmental Management Plans. These plans outline the management of key environment risks associated with the project and w w w. g a t e w a y w a . c o m . a u

177

Build something great™

Boral Construction Materials & Cement

Boral is at the forefront of Australia’s building and construction industry. Through ongoing product development and tailored solutions delivery we are playing a key part in creating a sustainable future for our industry. That’s what we mean by building something great.

Boral is honoured to be associated with Western Australia’s largest road infrastructure project.

Gateway WA Perth Airport and Freight Access Project

www.boral.com.au/constructionmaterials

For more product information, please call: Asphalt 08 9458 0400

Concrete 13 26 75

Quarry 13 26 75

Boral is a registered trademark of Boral Limited or one of its subsidiaries.

COMPLETE CABLING

& Construction

52A Buckingham Drive, Wangara

Established in early 2009, Complete Cabling & Construction performs extensive works throughout Western Australia in the installation of underground utilities in both established areas and new subdivisions.

We have the capabilities to do directional drilling, trenching, cable laying and Western Power asset installation. Complete Cabling & Construction endeavour to provide the total package to our clients where they are involved in the design of projects, project management and finalization.

www.completecabling.com.au

Phone: 08 9309 9970 Fax: 08 9309 9982 Email: admin@completecabling.com.au

T H E G AT E WAY WA P R O J E C T are extremely meticulous.

Additionally, the Department of Environmental Regulation (DER) approved a Clearing Permit for the Gateway WA project (with the exception of Roe Highway) in July 2013. The permit allows clearing of native vegetation within the project boundaries on State land.

In association with the clearing permit, the project complies with conditions relating to fauna and flora protection, dieback, weed control and offset vegetation.

The approval to undertake works for the Gateway WA project, which falls within registered aboriginal heritage sites, was granted on 13 February, 2013 under Section 18 of the Aboriginal Heritage Act 1972. Further consultation with the appropriate aboriginal communities will continue throughout the project.

As a part of Gateway WA’s commitment to caring for the environment, the project will provide a supportive environmental culture by embracing behaviours that contribute to a sustainable future.

It will minimise its environmental impacts and prevent pollution by applying a hierarchy of controls

AUSTRALIA

to eliminate, substitute or mitigate such impacts and will promote the efficient use of energy, reduction of waste and recycling of materials in all activities.

Sustainability Gateway WA also pledges to improve the overall sustainability performance of the project by measuring, managing and taking appropriate steps to increase the projects’ Infrastructure Sustainability (IS) rating, while complying with environmental legal requirements and approval conditions applicable to the project. Furthermore, it will engage with the relevant stakeholders and community representatives on a regular basis with the aim to build strong relationships.

“Gateway WA’s mission is to safely deliver sustainable, landmark road infrastructure around the Perth Airport and the Kewdale freight precinct. In doing so, Gateway WA is committed to achieving sustainable economic, environmental and social outcomes for the project, from inception through to completion and beyond,” reads a statement w w w. g a t e w a y w a . c o m . a u

179

Use professionals if you want professionals Nationwide specialists in permanent and temporary placements for Civil, Construction and Mining Projects, hiring only the best and most experienced Operators, Labourers and Tradespeople.

PERTH - BRISBANE - SYDNEY

Recruitment Centre (WA) Phone: 08 6260 2362 Email: info@finaltrimoperators.com.au

www.finaltrimoperators.com.au

Leader in Traffic Management Services Highways Traffic Management is WA’s leading provider of Traffic Management Services with teams ready to be deployed in Perth and throughout WA to the Kimberley, Goldfields, Pilbara, Eucla, Mid West, Gascoyne, South West & Great Southern regions.

Complete Traffic Management Solutions | Oversize Transport Escort | Special Event Traffic Control

Ph: 08 9330 4937 E: enquiries@highwaystraffic.com.au

|

W: www.highwaystraffic.com.au

T H E G AT E WAY WA P R O J E C T from the Alliance.

As part of its stringent environmental rules, the project is also striving for a certification of ‘Excellence’ from the AGIC (Australian Green Infrastructure Council). In order to achieve this, project management will be required to meet a number of requirements pertaining to recycling initiatives, the enhancement of network efficiency and methodology around noise reduction.

In line with these requirements, the Gateway Alliance has been incredibly proactive when it comes to recycling old materials. “We’ve collected all material from the

AUSTRALIA

existing roads and have reused what we can in the new build. We’ve used recycled asphalt throughout, and have even sought recycled material from cement manufacturers for pavement construction. In total, we estimate we have imported more than 100,000 tons of recycled material to date,” says Combe.

Health & Safety Safety of the local community as well as that of its people is one of the prominent KRAs outlined by the Alliance: “The health and safety of our people and the community is the ultimate priority for Gateway WA. Safety and environmental

Multiple traffic switches are required as part of the project to manage working alongside live traffic

w w w. g a t e w a y w a . c o m . a u

181

Tunnel Vision - Drain Cleaning and CCTV Pipeline Inspections/Repairs Specialising in: • • • •

High Pressure Drain Cleaning Pipe Relining Camera Inspections and Locations Pipe and Drainage Rehabilitation

TRENCHLESS TECHNOLOGY • NO DIG • NO MESS • TUNNEL VISION

Freecall 24/7: 1800 631 799 Telephone: (08) 9417 1563 Fax: 08 9414 1411

Unit1, 15 Baling St, Cockburn Central, WA 6164 PO Box 3928, Success, WA 6964

PL: 5611 ABN: 19 131 116 900

www.tunnelvision.com.au

www.surveydynamics.com.au

Survey Dynamics is a client focused surveying company, determined and committed to delivering high quality outcomes for the building, mining and civil construction sectors.

The company has a proven track record in the set out and control of embankments, pavements, drainage, sea wall construction, as well as precision survey on major concrete and steel structures, along with the management and support of GPS machine control.

HEAD OFFICE

355 Great Eastern Highway, Redcliffe, WA 6104 Email | admin@surveydynamics.com.au Phone | 1300 77 33 73 Fax | 08 6500 1610

T H E G AT E WAY WA P R O J E C T

AUSTRALIA

Leach Highway Abernethy Road future interchange

considerations underpin everything we do, from planning through to construction and delivery.”

Gateway WA is committed to implementing and maintaining a robust safety culture and delivering safety and health initiatives that benefit its staff, subcontractors and the community. “We believe that everyone should return home from work in the condition in which they arrived,” states the Alliance.

Creating a Lasting Landmark

The Gateway WA project is undoubtedly going to have a huge impact on the local community when it opens in 2017. What is remarkable, though, is not only the massive scale of the build, but also the collaborative nature of the project. Pre-works planning from a logistics and financial point of view has been critical to the success of the project, but so too has ongoing governance. From community liaison officers to project managers and representatives w w w. g a t e w a y w a . c o m . a u

183

T H E G AT E WAY WA P R O J E C T

First major concreate pour for bath structures on the Gateway WA project

from Main Roads WA and the other five Alliance partners, from stakeholders, such as the Perth Airport and local government authorities to businesses and the community, everyone involved is 184

July 2014

focused on the success of the build and remains driven to achieve it goals and objectives.

Ultimately, the safety and effectiveness of the project is paramount, but the focus on leaving

AUSTRALIA

Company Information INDUSTRY

Construction HEADQUARTERS

Western Australia FOUNDED

2013 EMPLOYEES

1,000 PRODUCTS/ SERVICES

The Gateway WA Project

a lasting landmark has also set the Gateway WA project apart from the competition. No stone has been left unturned when it comes to quality, and that dedication and unwavering commitment by all involved is certainly paying off.

w w w. g a t e w a y w a . c o m . a u

185

Hansen Yuncken: Wagga Hospital Redevelopment The Wagga Wagga Base Hospital Redevelopment Project Yuncken in the region’s health sector.

Written by: Laura Close

Produced by: Bryan Giles

a Wagga Base t Project shines the spotlight on Hansen

187

H A N S E N Y U N C K E N : WA G G A WA G G A B A S E H O S P I TA L

Entrance

The Wagga Wagga Base Hospital Redevelopment Project is the single largest state investment in regional hospital upgrades in New South Wales. This project gives Hansen Yuncken the chance to be able to further expand their position in the region’s health sector.

The building includes an 8-bed high dependency unit, a 22-bed acute unit, 20-bed sub-acute unit, management offices, courtyards, landscaping and car parking.

Phase two consists of building a new acute hospital building, and is valued at around $180 million for the project. It’s located on the site of Phases of work the old mental health building, and The hospital is under construction is due for completion at the end of to cater to the future needs of the 2015. Construction has just begun area, with the redevelopment project on this phase. The facility will include broken up into three phases. The a new emergency department, first phase was a new mental health imaging and diagnostic services, building, and it was completed in procedure centre, critical care 14 months by October of 2013. service, women’s and children’s 188

July 2014

REDEVELOPMENT PROJECT

health, pharmacy services, increased support services, multiple levels of inpatient units, a rooftop helipad and associated back of house and engineering services.

So far, the biggest challenge for the project has been working around an existing hospital. Hansen Yuncken has had to do some transfers, such as building and relocating the mortuary and building a new loading dock to make working around the fully operational hospital possible. The company also spends a lot of time designing the layout and footing design of the construction zones, because the ground conditions are less-thanideal, as the site is located on a floodplain and is mostly clay soil.

As safety is a high priority for Hansen Yuncken with all of their projects, the company

AUSTRALIA

“The BIM 360 allows us to review how we’re going with things and make improvements where required” – said Michael Martin, project manager

w w w. h a n s e n y u n c k e n . c o m . a u

189

H A N S E N Y U N C K E N : WA G G A WA G G A B A S E H O S P I TA L has developed their own risk assessment course that is rolled out to all employees and all subcontractors. Employees involved in the Wagga Wagga project take a two-day course; subcontractors take a one-day course.

Phase three is expected to begin at the start of 2016 and is scheduled to be completed April 2017. Work will included the front entry canopy, new on-grade car parking and a landscaped forecourt. This phase will also include the demolition of the

existing buildings.

The redevelopment project is being undertaken as a jointly funded health service infrastructure investment initiative, under the Health and Hospitals Fund Program with the Australian Government contributing $55.1 million and the State providing $215 million.

Use of BIM 360 The BIM 360 is a building information modelling program.

Hansen Yuncken is applying this

Sydney (HQ) Ph: 02 9708 7555 ACT Ph: 02 6241 6144 Hunter Ph: 02 4973 5500

www.lamson.com.au

YOUR COMPLETE ELECTRICAL & TECHNOLOGY SPECIALIST With an impeccable reputation in delivering world-class projects, The Star Group is a leader in the Australian electrical and data communications industry.

Pneumatic Air Tube Systems

Star Group offers the following services:

Pathology Transfer Blood Samples Blood Bank

Pharmacy Robotics Inpatient Outpatient Pharmacy Systems

DOCKSIDE to BEDSIDE TOTAL HOSPITAL LOGISTICS

Robocourier Autonomous Mobile Robot Laboratory - Pharmacy Medical Records up to 60kg payload

• • • • • • •

Electrical / High Voltage Electrical – ASP Level 1 Data Communications Building Services Integration FM Services Audio Visual Rail Signalling Design Services

2013 National Winner NECA Excellence Award Large Projects for Royal North Shore Hospital Redevelopment

AGV Automated Guided Vehicles Meals - Linen - Waste with Elevator Interface

Ph: 1300 130 933

ACT

SYDNEY

info@star-group.com.au

|

HUNTER REGIONS

www.star-group.com.au

REDEVELOPMENT PROJECT

program on their iPads in the field for quality and safety management measures. “This allows us to review how we’re going with things and make improvements where required,” said Michael Martin, project manager. By having mobile technology at hand, these improvements can be made on the spot.

With the BIM 360 software, users can take photos or make drawings, and upload them to one centralised location. With all of the information located in one convenient electronic spot, gone are the days Hansen Yuncken has to use paper for safety and quality assurance tracking.

AUSTRALIA

Another helpful feature is the option to contact people outside the immediate business like subcontractors. This way, they can upload information straight into Hansen Yuncken’s system, so there is no need to double handle data, forms or information.

The BIM 360 program can also handle 3D modelling. Instead of clients getting a mock up of their design on paper, they now have access to an interactive 3D model, which provides more detail and a better look into the plans.

Hansen Yuncken prides themselves on providing their clients

w w w. h a n s e n y u n c k e n . c o m . a u

191

H A N S E N Y U N C K E N : WA G G A WA G G A B A S E H O S P I TA L

with a high level of service. Much of their work comes from repeat business. To be able to turn firsttime clients into repeat clients, the company provides them with the best service throughout the whole 192

July 2014

process. By controlling the design, Hansen Yuncken stays in budget and is able to assist the client with whatever problems may come up during the project.

The Wagga Wagga Base Hospital

REDEVELOPMENT PROJECT

AUSTRALIA

Company Information INDUSTRY

Construction EMPLOYEES

100 REVENUE

$100m PRODUCTS/ SERVICES

design, construction

Redevelopment Project is currently on time and on budget. With the BIM 360 and their comprehensive understanding of the site and the clients’ expectations, Hansen Yuncken will be about to deliver another high-quality project.

w w w. h a n s e n y u n c k e n . c o m . a u

193

Daewoo – Ilham Baru Tow

Raising the skyline in Kuala L Daewoo’s Ilham Baru Tower

Daewoo E&C, a world leader in engineering and constructi montumental Ilham Baru Tower in Malaysia.

Written by: Laura Close

Produced by: Andrew Zhao

wer

Lumpur:

ion, is near completion on the

195

DAEWOO – ILHAM BARU TOWER

Daewoo E&C is committed to being one of the world’s most reliable leading engineering and construction companies. By realizing the high value of worldleading technologies and highly-skilled human resources, Daewoo is able to deliver any project, in any place, beyond the clients’ expectation, in a safe and timely manner.

The company was founded in the 1970s to do road construction in Ecuador. Since then, Daewoo has completed an impressive 300 projects in over 40 countries in Asia, the Middle East, Africa and Europe.

196

July 2014

Currently they operate branches and subsidiaries in Asia, Africa, the Middle East, Europe, the US and other parts of the word.

Currently, work on the Ilham Baru Tower is one of the company’s leading projects. Their commitment to the region, their clients and employees led to the work on the tower, which will be completed in the second half of this year.

Ilham Baru Tower The Ilham Baru Tower (referred to as the IB Tower) is located in Kuala Lumpur, the federal capital and most populous city in Malaysia. Foster

AUSTRALIA

+ Partners is the acting architect, responsible for the concept and design of the project. Construction began at the end of February 2012, and is expected to go through the end of October 2014. The 32-month construction period is funded by contracts worth around $580m.

The IB Tower has several purposes: level 7 through 35 will be gallery and office space, level 37 through 40 will house community facilities, levels 41 through 53 will be apartments, and level 54 through 58 will be dedicated to penthouse living spaces. There will be parking for around 900 vehicles at the site.

The hanging steel structure is made of reinforced concrete, and will be 274 metres tall when completed. The basement of the building is four floors, and the remaining 58 floors are above ground.

Mr. Kim Hyong Man, construction manager, oversees about 1,300 workers on the site currently. During the peak of building there were approximately 1,500 workers on site.

Mr. Lee Ki Soon, project manager, keeps tabs on the project from the company’s headquarters.

Positive impacts Each of Daewoo’s projects w w w. d a e w o o e n c . c o m

197

DAEWOO – ILHAM BARU TOWER

endeavours to impact the surrounding community and environment in a positive way. To do so, the company is working towards developing eco-friendly products, recycling and entering into the new and renewable energy business.

They have build an inventory stem that enables the company to measure, manage and reduce greenhouse gas emission levels both at home and abroad. They also carry out energy saving campaigns

Dedicated To People Flow™

KONE Energy-saving solutions for elevators KONE ELEVATOR (M) SDN BHD (87397-H) Suite 3.02, 3rd Floor, Wisma Ali Bawal 2, No. 11, Jalan Tandang, 46050 Petaling Jaya, Selangor Darul Ehsan, Malaysia Tel: (603) 7494 7500 Fax (603) 7784 1263

to reduce energy use.

Their eco-friendly technologies include construction materials like low-carbon concrete and marine concrete; their Eliminate CO2 mortar does not use cement at all.

Currently, Daewoo is developing a number of promising water and sewage treatment technologies. The company is also a leader in waste disposal technologies, including their High-Concentration Organic Waste Recycling Technology, which produces biogas using organic wastes. Building Integrated Wind Power (BiWP), another innovative technology, produces its own energy in buildings, as well as photovoltaic power generation modules for apartments.

Worker management By fostering the development of high-calibre industry experts and specialists, Daewoo has created a talented employee base. The company hires people who can think both critically and creatively, and who showcases their core values of challenge, passion, responsibility and

AUSTRALIA

Company Information INDUSTRY

Construction HEADQUARTERS

Korea FOUNDED

1970s

accountability. Employees at Daewoo are firm believers in the value of change and innovation.

Many of the company’s employees come from open recruitment sources, internship programs, experience-based hiring and global networking.

The company offers several educational and training programs to assist employees in the advancement of their career development. These programs include new employee training, overseas study courses and domestic and overseas degree programs. Daewoo also provides opportunities for self-development.

Because they are a company headquartered in Korea, Daewoo has made a concerted effort to support the development of their nonKorean workers. They offer counselling, Korean language training and Korean cultural events to assimilate non-Korean employees in the company and country.

EMPLOYEES

1,300 PRODUCTS/ SERVICES

Buildings

w w w. d a e w o o e n c . c o m

199

RMD Industries Pty Ltd

Productivity Solutions with Great Results

Focused on solutions to help solve productivity and efficiency issues in manufacturing Written by: Andrew Rossillo

Produced by: Bryan Giles

201

C O M PA N Y N A M E

Long Neck Quad Spigot

RMD Industries embodies four manufacturing and distribution businesses – Brio, Downee, Pratco and Ductware – built on a strong and proud history that dates back to 1953.

Ductware is a new division of RMD Industries and has already established itself as a leader with longevity.

Brio is based in Sydney with sales offices in Melbourne, Brisbane, 202

July 2014

Adelaide and Perth. This division designs and manufactures architectural sliding and folding door hardware for Australian and overseas markets including America, Europe and Asia. Brio previously traded as Henderson RMD. Downee, which previously traded as RMD Metal Products has a high speed metal pressing manufacturing

SECTOR

facility at Sunshine and sales and warehouse operations in Sydney, Melbourne, Brisbane, Adelaide, Perth and Auckland.The Downee product range includes gate automation systems, fence fittings and sliding door and track systems for the commercial, domestic and rural markets. New product ranges include stainless steel

fittings for glass fencing and balustrading and modular glass fencing and balustrade systems.

Pratco manufactures sugar cane harvester blades, lawn cutting blades and trencher teeth for mining equipment. Pratco has manufacturing facilities in Brisbane, Queensland and is a significant exporter and OEM supplier of cane w w w. r m d i n d u s t r i e s . c o m . a u

203

R M D I N D U S T R I E S P T Y LT D harvester blades worldwide.

Ductware Ductware supplies the heating, ventilation and air conditioning industry in all Australian States with hardware for the manufacture and installation of ducting systems.

Ductware manufactures some product locally and is the exclusive distributor for industry leaders, Ductmate, Gripnail, Shurtape and Rossi.

Ductware’s focus is on providing

We Sell Performance

Wholesale Chemical Company supplies a range of Zinc Rich coatings, in bulk 20lt drums, and aerosol cans. Colours are Silver, Black, Yellow, White & Blue. We also stock Cold Galv, and a top coat of Silver Galv.

2/ 25 Dividend Street Mansfield, Qld 4122 Email: wccaust@bigpond.net.au

Phone: 07 3343 4700 Fax: 07 3349 4199 Mob: 0438 418 987

www.wccaustralia.com.au

productivity solutions that have green results for the HVAC duct manufacturing and installation industries. “Our aim is to provide the HVAC market with a range of hardware and accessory products that are focused very clearly on solutions to help solve the productivity issues in manufacturing – getting more manufactured duct out the door and then getting the ducting installed,” says Ductware’s General Manager Michael Hadley.

“We also want to address some of

AUSTRALIA

the contemporary environmental issues and contribute a greater degree of energy efficiency, particularly preventing leakage in ducts, thereby providing green results when possible.”

finding out what customers actually want and developing products that suit those needs.”

Intense Focus on Client-based Needs RMD and Ductware use various Competitive Advantage forms of market research, ‘trade Ductware has established a different focus,’ where the Company focuses approach to duct manufacturing, on the specific needs of the trade providing innovative solutions customers. “We ask them what they that improve productivity through want in terms of price and product labour savings, whilst also offering and processes and what they pragmatic, cost-neutral green want to buy and then figure out building options. A new supplier ways to get it to them, a win-win,” to the HVAC market, Ductware explains Hadley. sells an innovative range of ducting This trade focus helped make it hardware and accessory products possible for Ductware to develop designed to optimise productivity in Australia’s first 50mm-deep the manufacturing of the duct. access panel. This panel provides “The products we represent are access to a duct for inspection of from manufacturers who really lead certain aspects. A 50mm-deep the world in innovation, developed access panel, which the Company though research and development developed the tooling for, enables activity”, says Hadley. “The evolution up to a 50mm external or internal has been the growth of our product insulation to be neatly fitted up range. Most of it has been on the against the panel without any basis of innovation and responding interference or disturbance of to market or customer needs and the air stream, thereby reducing also geographic footprint. We’re turbulence in the air flow. It also trying to be innovative, to be very enables a higher “R-value” for focused on development and to the access panel itself, which is w w w. r m d i n d u s t r i e s . c o m . a u

205

R M D I N D U S T R I E S P T Y LT D

a thermal insulation issue. “Our panels can achieve a higher R-value than any other access panel on the market, addressing a key issues that customers are now concerned about - which is why we developed it,” says Hadley. “The design of the tooling is something we were closely involved with, a product that we’ve only just recently released as a result of research and development and a very detailed trade-focus campaign.”

Powerful New Opportunities Through continued trade focus, 206

July 2014

research and development, Ductware has some exciting new opportunities, including a newly innovated range of “LongNeck” Bellmouth Spigots which the Company has developed, again through extensive trade focused market research.

“Another new innovation is that we now supply Erico/Caddy duct installation hardware,” says Hadley.

“It’s widening the offer in the product sense but also in market sense because the customers for these types of products are primarily on-site mechanical

AUSTRALIA

contractors. There is some serious potential here to assist on-sire contractors to get duct installed much quicker. In addition, we have introduced the Shurtape Green-Star rated duct-tape.”

“Probably the major product range that contractors will be interested in is effectively a revolutionary new way to duct. The GreenSeam Snap Lock ducting system is an incredibly simple, self-sealing round duct system that has transformed many projects in the USA over the recent year since its introduction. We were lucky enough to have early access to this system and launched it on the Australian market just last year,” says Hadley.

Furthermore, Ductware is also building towards increased success through its capacitor discharge (CD) weld pins for fixing insulation to ducts. The Company has a wide-range of resistance, dielectric coated and capacitor-discharge (CD) Weld Pins for affixing duct insulation.

Hadley addressed a vital point that highlights why RMD and its companies continue to move forward in this industry: “We don’t get distracted by competition – we really just hope to focus more on our customers’ needs, which enables us to keep ahead of competition by simply listening to our customers, hopefully better than others.

And we try to continually keep our customers’ costs down through tangible productivity improvements, while maintaining high quality.”

Company Information INDUSTRY

Construction, Manufacturing HEADQUARTERS

Victoria, Australia FOUNDED

1953 EMPLOYEES

200 REVENUE

$50 million plus PRODUCTS/ SERVICES

diversified manufacturer & distributor of metal products to building industries worldwide, HVAC, sugar cane machines, gate & fence fittings, furniture

w w w. r m d i n d u s t r i e s . c o m . a u

207

Goldwind Australia: Gull Range Wind Farm

Gullen Range Wind Farm Re Trophy Project

Innovative technology, cost-efficient manufacturing takes t energy player to the next level Written by: Andrew Rossillo Produced by: Wayne Masciotro

len

epresents

this integrated

209

G O L D W I N D A U S T R A L I A : G U L L E N R A N G E W I N D FA R M

Goldwind Australia is a subsidiary of Xinjiang Goldwind Science & Technology Co., Ltd.; the largest manufacturer of wind turbines in China, and the second largest globally. The Company brings to the market innovative technology in their permanent magnet direct drive for wind turbines. Goldwind Australia combines that with a cost-effective manufacturing base in China to produce a highly sophisticated, lowcost wind turbine that is suitable for the international market.

Goldwind Australia’s Commercial Manager William Ives details the culmination of their technology and 210

July 2014

competitive advantage which has brought them to the international market. “Our technical advantage being magnet, we have very few moving parts in our wind turbine in that we have our direct drive as well.

Our turbines feature a converter which enables us to be highly green code compliant, so we achieve a high level of sophistication with that green code advantage compliance,” says Ives.

“We are a technology company with a diverse manufacturing base in China. Furthermore, we are an integrated wind energy player in that we develop and construct and

AUSTRALIA

Tower Delivery

operate wind farms that use our own technology. So not only do we supply the market with wind turbines but we also own and operate our own wind farms.”

Project Management Project management is a necessity to facilitate Goldwind’s activities.

It is a tool that the Company has and uses in order to deliver their business. Goldwind has varying levels of engagement with their clients, offering full investment where they build, operate and transfer the project to a customer.

The Company is equally capable of

operating the next level down, which is to completely engineer, procure and construct, where Goldwind takes a controlling position of project management and delivers a project for their customer. Or, they can step down and do the wind turbine supply component where Goldwind will provide turbines and commission them for the customer who would build the rest of the infrastructure. This is necessary to connect the wind turbines to the grid. “We execute varying levels of involvement -- Goldwind’s capabilities cover all those areas,” says Ives. w w w. g o l d w i n d g l o b a l . c o m

211

Leaders in Wind Turbine Erection www.windhoist.com.au

Windhoist Australia are leading wind turbine installation contractors offering heavy cranage and mechanical / electrical services to the principal wind turbine suppliers in the market including Goldwind Australia, Vestas Celtic, Repower, Siemens, Nordex, Acciona, Enercon and Gamesa.

By utilising our in-house multi-disciplinary erection teams, we can ensure our customers achieve their targets and gain maximum return on their investment.

Windhoist Australia Pty. Ltd. 222 Browning Street Portland, Vic 3305, Australia

Tel: +61 355 217 648 Fax: +61 355 233 579 Email: peter.christie@windhoist.com.au

Innovative products for a dynamic industry World leading fasteners and technology for the wind energy industry from PEINER Umformtechnik

Avanti Wind Systems your full line supplier for Tower Internals.

Please contact Avanti Wind Systems for more information: Avanti Wind Systems PTY LTD • Unit 15 / 160 Lytton Road Morningside 4170 • Queensland • Australia P: (+61) (0) 7 39021445 • F: (+61) (0) 7 3902 1252

www.avanti-online.com FEATURES

• CE Certified according to EN 14399 and DASt Guideline 021 • Optional features such as Intellifast® Sensors and Barcoding for fast, accurate inspection and documentation

www.relayinternational.com.au • 1800 300 141

GOLDWIND AUSTRALIA

“We do supply infrastructure which goes along with the wind turbines. We project manage subcontractors that will carry out the work, so we have a civil engineering company that will come out and build the roads and the foundations for the wind turbines. We also have an electrical engineering company that we contract,” says Ives. “We then subcontract to them and take the management responsibility on the side as a principle contractor.

Goldwind doesn’t own these

AUSTRALIA

companies but retains the essentially on-demand capabilities of top subcontractors that allow the Company to efficiently and proficiently execute virtually any wind energy project from start to finish. Meanwhile, Goldwind exercises comprehensive communication on every level and with every subcontractor, which allows the Company to subcontract any element of a project and still maintain powerful project management capabilities. w w w. g o l d w i n d g l o b a l . c o m

213

G O L D W I N D A U S T R A L I A : G U L L E N R A N G E W I N D FA R M

Successful Challenges While based on the solid principle of providing clean and renewable energy, companies in the wind energy market face steep challenges and intense scrutiny.

Among the areas that require an extra degree of focus on behalf of the Company is developing wind farms compliant with local planning requirements. “I’d say a point of significant focus required by our Company was green code compliance regarding the commercialization of our 2.5 megawatt platform. Bringing 214

July 2014

our turbines over to Australia and making sure they operated successfully in accordance to green compliance was a significant milestone for us,” says Ives.

One of the brilliant ways in which Goldwind ensured compliance was tapping into the expertise and experience of local manufacturers, which proved to make the difference in meeting the necessary standards of their Australia projects.

Continuous Improvement “There’s always room for

AUSTRALIA

Company Information INDUSTRY

Energy FOUNDED

Beijing, China EMPLOYEES

40 fulltime REVENUE

$310 million

improvement, but I think we’ve managed to deliver a very nice solution at the Gullen Range project. It’s definitely a stamp to say Goldwind is here and we’re capable of delivering a large infrastructure project in Australia. It also speaks of our capability to manage the many stakeholders that are involved, including the department of planning, the local councils, and the local community. Our Company endeavors to not only have the go-ahead to carry out the construction but also that we have a social license to operate in the area, ensuring that we’re a positively contributing part of the community,” says Ives.

PRODUCTS/ SERVICES

wind turbines, wind farms, energy consulting and services

w w w. g o l d w i n d g l o b a l . c o m

215

John Holland Rail

Building Infrastructure and C

GM of Operations Richard Stewart discusses John Holland the corporate culture that helps the business and its comm Written by: Sasha Orman Produced by: Nick Ledue

Community

d Rail’s most recent projects and munities thrive

217

JOHN HOLLAND RAIL

John Holland Rail track services

When you think of railways in Australia, you may think of John Holland Rail. As the owner and operator of 30 percent of Australia’s government- and corporate-owned railway networks, as well as the owner and operator of the largest and most technically advanced fleet of railway maintenance and construction equipment, John Holland Rail is the largest private operator of the infrastructure in Australia. With specialization in everything from planning and construction to maintenance, John Holland Rail offers a complete approach to railway infrastructure 218

July 2014

that sets it apart from the competition.

“I do believe it is a very unique value proposition in the market – there are railway operators, railway maintainers and railway constructors, but there is no other company that offers that full life cycle,” says Richard Stewart, General Manager of Operations at John Holland Rail. “We selfperform, and we have a very large in house engineering and project management capability. We have 2,500 John Holland people working on railway projects at the moment and another 4,000

AUSTRALIA

subcontractors. So we are a large employer, and people are really at the center of our values.”

Moving Projects Ahead with Efficiency As a major force in Australia’s railway industry, John Holland Rail’s portfolio is full of complex and vital projects significant to the country’s development – projects like Perth City Link.

“If you’re familiar with Perth, its central business district is basically split right down the middle by its railway lines – Perth Central Station sits between an area called Northbridge and the actual business district of the CBD, and over the years it’s created a bit of a divide in the city,” says Stewart. With the Perth City Link project, John Holland Rail succeeded in the daunting task of bridging that gap while keeping Perth’s commuters moving in the meantime.

“The Perth City Link project was about sinking a section of the Fremantle rail line underground, so that the land above could be developed, effectively bringing the two parts of the CBD together,” says

Richard Stewart

Stewart. “It was a very complicated project because we had to keep Perth Station and the train network operating all the way through the project. That meant several rail slews to divert the existing railway into temporary lines to open up areas we needed to work in to build w w w. j o h n h o l l a n d . c o m . a u

219

JOHN HOLLAND RAIL a new cut and cover tunnel and railway infrastructure underground.

That’s an exciting project, and I think it’s really changing the face of Perth CBD forever for the better.”

Other notable recent projects from John Holland Rail’s portfolio include the Southwest Rail Link to connect new homes in Sydney and prepare suburbs for further development; the $4.5 billion Victoria infrastructure project – Regional Rail Link - that has John Holland completing two of six segments, the Southern Cross

Station and the City to Maribyrnong River sections; and the recently completed Sydney Inner West Light Rail extension, which doubled the size of Sydney’s light rail system by extending it to Dulwich Hill, through the main shopping precinct and Sydney CBD, and eastward toward Moore Park, Sydney’s cricket grounds and football stadium, and the University of New South Wales.

“A key thing to note is that they have been completed significantly ahead of schedule,” says Stewart,

WORLD LEADER IN PNEUMATIC & FLUID CONTROL TECHNOLOGIES Focusing expertise and engineering resources on delivering high performance products for the Global Rail Sector.

Norgren Railine® products focus on fundamental environmental specifications, including: • • • • • •

Phone – 1800 667 473

Temperature ranging from -40ºC to +80ºC Voltage tolerance of +/- 30% EN61373 category 1 class A and B Vibration resistance EMC compliance Fire & smoke compliance

enquiry@norgren.com.au | www.norgren.com

AUSTRALIA

explaining that the company utilizes an array of efficiency techniques, including modulization and prefabrication offsite, to meet these goals. For its Springvale Road Rail Alliance project, for instance, John Holland Rail engineers were able to condense a projected nine months of weekend work down to a finished project in 20 days backto-back while still maintaining the needed quality of work. As with any industry that can potentially cause disruptions and disturbances in the lives and schedules of everyday citizens, John Holland Rail recognizes the importance of meeting and exceeding schedule projections. “When you’re causing these disruptions to local communities, the quicker you can get out of there and let them get back on with it, the better it is. I think we’re well recognized for achieving that that among all the communities in which we’ve worked.”

Focusing on People Railway construction may be John Holland Rail’s business, but the factor that drives that business is the people behind it. “Our tagline is

‘Powered by People’ – I think that is really the sentiment of our values,” says Stewart. “Innovation and care are two of our core values, and we are really connected to enhancing the wellbeing of all our people.”

The best way to protect your employees is by offering them a safe work site, and John Holland Rail is committed to safety. “We have an unwavering commitment to safety – safety is at the heart of what we do,” says Stewart, noting that the business has developed powerful strategies to meet mandated global safety requirements. “All of our projects must ensure that they are meeting those requirements as absolute minimum standards. Our people are very clear about our expectations in relation to safety, and that is strongly supported by leading indicators.” It is through these strategies that John Holland Rail has reached such achievements as a lost time incidence frequency rate of 0.08 per million man-hours.

Building Communities But this focus on people does not solely apply to its employees, either – John Holland Rail is also w w w. j o h n h o l l a n d . c o m . a u

221

Work on the Regional Rail Link in Melbourne is progressing well

JOHN HOLLAND RAIL committed to positively impacting and improving the communities in which it builds. “Community relations are something we’re very strong on,” says Stewart. “All of our projects have community initiatives embedded in their delivery – things like assisting skills within the local communities near projects we’re working on, working with local community groups on initiatives that they’re looking to implement, and aiding healthcare organizations and local care centers.

We spend millions of dollars per annum initiating these projects and monitoring them as part of our monthly board review.”

John Holland Rail boasts several examples of this community outreach activity, including the work that its staff did at a neighboring elder care facility while conducting work on its Cronulla rail line upgrade

AUSTRALIA

and duplication project. “We were duplicating a line from Sutherland to Cronulla, and we had a project office at Sutherland and those project offices were next to an aging care center,” says Stewart. “Our people on that project dedicated their own time to do some landscaping of the aging care home grounds, updating the kitchen and retiling, as a ‘thank you’ for putting up with us being next door to them for an extended period of time.”

John Holland Rail workers have achieved a number of successful community initiatives, from raising $150,000 in donations for New South Wales-based children’s hospice care facility Bear Cottage to partnering with Camp Australia for a two-day program over school holidays for children of workers on John Holland’s South Morang Rail Extension project. “It was a very

“We self-perform, and we have a very large in house engineering and project management capability. We have 2,500 John Holland people working on railway projects at the moment and another 4,000 subcontractors. So we are a large employer, and people are really at the center of our values – Richard Stewart, General Manager of Operations at John Holland Rail w w w. j o h n h o l l a n d . c o m . a u

223

JOHN HOLLAND RAIL

simple initiative, but one that was very powerful,” says Stewart. “We brought the kids in to a designated safe area within the construction site, introduced them to engineering and construction as a career and gave them backpacks filled with goodies including a children’s hard hat, vests, disposable cameras so that they could take pictures. We got some different games going on, and were just trying to give a little back to the community – looking after kids for a couple of days during the school holidays, so that parents didn’t have to worry about child care for those days.”

224

July 2014

John Holland Rail also works extensively to promote diversity, from its commitment to increase female participation to 20 percent by 2015 to its extensive work with Australia’s indigenous communities through such projects as its Career Tracks Strategy. This program in particular works to provide education and training opportunities for indigenous peoples, especially those in rural areas. Stewart cites the company’s Roy Hill Rail program in Pilbara, Western Australia – a 390km railway running from the Roy Hill mine to Port Hedland – as a

AUSTRALIA

prime example of John Holland outreach. “There we have three groups we’re working closely with to see how we can leave a legacy there for those communities,” he says. “We also look to partner with local indigenous companies and work with them to help train them and get them up to the level we need to be able to work for us – and hopefully lead a legacy for them to continue working with others when we move out of the area when our projects are complete.”

Company Information INDUSTRY

Supply Chain, Rail HEADQUARTERS

Melbourne, Victoria FOUNDED

A Legacy to Uphold “John Holland is steeped in culture,” says Stewart, noting that the company has recently turned 65 years old. “Our founder John Holland was an incredible person – an engineer who served in the Special Forces during WWII, he really brought the values to the organization. That legacy still lives on in every one of our projects That pride in a job well done and a community linked closer together shines through in John Holland’s people to this day. “That’s one thing I’m most proud of, that I get to be involved in some of these really life changing projects. To get involved at the start, when we come up with these concepts, and see them implemented and then to see the community taking them up – there is a lot of pride in me and the team to e able to see what we’ve done.”

1949 EMPLOYEES

1,600 REVENUE

$1.4 Billion PRODUCTS/ SERVICES

Rail Construction Projects / Infrastructure

w w w. j o h n h o l l a n d . c o m . a u

225

Melb

M80:

Improving safety in bourne’s north-west An aerial view of the M80 and Tullamarine Freeway interchange, delivered by the Tulla Sydney Alliance. Photo by John Gollings Photography

227

C iOcM V Ro PA a dNsY N A M E

The upgraded Calder Freeway to Sydney Road section gives drivers easier access to such as Bendigo, Ballarat and Geelong. Photo by John Gollings Photography

A

$2.25 billion freeway upgrade in Melbourne’s north-west is already delivering major safety and travel benefits to thousands of drivers, the community and wider industry.

Jointly funded by the Federal and State governments and delivered by VicRoads, the M80 Ring Road Upgrade aims to improve safety and reduce congestion along the entire 38 kilometre corridor between Altona and Greensborough.

Three sections have been completed in the last 228

July 2014

A U SSTERCATLOI R A

o destinations

year, bringing the total amount of upgraded freeway to 23 kilometres.

Calder Freeway to Sydney Road was the first section to be completed in May 2013 by the Tulla Sydney Alliance: a partnership between VicRoads, Thiess, Parsons Brinckerhoff and Hyder. The section Western Highway to Sunshine Avenue fully opened later in the year, delivered by BMD Constructions and Leighton Contractors.

More recently, VicRoads, Fulton Hogan and Visionstream celebrated the completion of the Edgars to Plenty Road section in April 2014. Visionstream was the lead ITS contractor across all three completed sections.

According to VicRoads Project Director Trevor Boyd, the M80 Ring Road w w w. v i c r o a d s . v i c . g o v. a u

229

Photo by Christian Pearson / Misheye

VicRoads

The upgraded M80 Ring Road over Dalton Road, Thomastown

Upgrade is the biggest road project VicRoads has ever undertaken.

“Improvements include providing a third lane in each direction with up to six between some interchanges and improving safety by reducing merging and weaving,” Mr. Boyd said.

“We’re also installing new electronic freeway management systems in each section, which links with those already in operation on the West Gate Freeway, CityLink and Monash Freeway.”

“This includes overhead electronic lane signs that advise motorists of the speed limit, if a lane is open or closed, or whether motorists are required to merge left or right. The variable speed limit signs allow speed limits to be adjusted to suit traffic conditions, including the management of incidents, while CCTV cameras will provide live footage to the VicRoads Traffic Management Centre.”

“All on-ramps are managed with traffic signals that operate when volumes on the M80 Ring Road are high. They filter traffic entering the M80 Ring Road to reduce turbulence and maintain traffic flow.”

“These improvements will all work together to improve overall travel 230

July 2014

AUSTRALIA

times and boost reliability, making it easier for commuters to get from A to B every time.”

A SAFER FREEWAY FOR NORTH-WEST MELBOURNE Mr. Boyd notes that improving safety for motorists will always be a top priority during the project.

“There were 13 fatal accidents and 715 serious casualty crashes along the M80 Ring Road in the five years before commencing the upgrade,” Mr. Boyd said.

“The addition of extra lanes and a new electronic freeway system in each completed section have helped ease congestion and provide motorists with a safer journey. It also ensures that the M80 Ring Road returns to normal operating conditions very quickly after a crash or breakdown.”

According to Mr. Boyd, traffic flow has improved and is now more consistent since the upgrades, with an average travel time reduction of 20

A new urban design for the M80 Ring Road, including concrete feature walls (top) and acrylic noise walls (bottom). Photos by John Gollings Photography w w w. v i c r o a d s . v i c . g o v. a u

231

VicRoads

The Yellow Line Marking Trial, which improved visibility for drivers entering a work zone. Photo by Christian Pearson / Misheye

“One of our biggest challenges was building the flyover at the M80 Ring Road and Tullamarine Freeway interchange” – Trevor Boyd, VicRoads Project Director

232

July 2014

per cent.

“Before the upgrades the freeway exceeded its capacity during peak periods, causing traffic disruption and delays along the entire route,” Mr. Boyd said.

“Travel times have now improved, with the most significant reduction in the Calder Freeway to Sydney Road section, Greensborough bound, where travel times have been cut by 50 per cent in the afternoon peak.”

“The economic yearly benefits for travel time and speed for the Calder Freeway to Sydney Road section are considerable, with $66 million for the Greensborough bound direction and $27 million for the Altona bound section.”

“A major bottleneck at Edgars Road, Greensborough bound, has also been removed with traffic now flowing freely along three lanes.”

ACHIEVEMENTS According to Mr. Boyd, a key highlight is working through engineering challenges with the dedicated M80 Ring Road Upgrade team.

“One of our biggest challenges was building the flyover at the M80 Ring Road and Tullamarine Freeway interchange,” Mr. Boyd said.

“To construct the flyover ramp we had to ship 19 steel box girders from Tasmania, with a combined total weight of 822 tonnes. These were lifted up and bolted together on location.”

“The placement of the steel girders required closures of the M80 Ring Road. To minimise

Photo by Christian Pearson / Misheye

AUSTRALIA

Overhead electronic signs allow for speed limits to be adjusted to suit traffic conditions

disruption to traffic, assembly of the girders was first tested in Tasmania, to ensure that the 7,808 bolts used lined up and fitted perfectly.”

“The flyover now provides traffic access from the Tullamarine Freeway to the M80 Ring Road Altona bound carriageway for destinations including Bendigo, Ballarat and Geelong, and removes a previous major weave movement.”

Mr. Boyd highlighted that another unique aspect of the project is minimising disruption to drivers through effective communications, given that the work was undertaken during live traffic conditions.

This was especially critical when the freeway was closed at times for special activities including bridge concrete pours.

“The freeway was closed over the weekend during multiple occasions, to reduce the amount of vibration from passing traffic to allow the concrete stitch pours to set,” Mr. Boyd said. w w w. v i c r o a d s . v i c . g o v. a u

233

Photo by Christian Pearson / Misheye

VicRoads

The Edgars to Plenty Road section now has three lanes in each direction, with up to four lanes between interchanges

“Together with the contractors, VicRoads communicated these closures to drivers, the community and other stakeholders, at least six weeks prior to the events, using multiple channels such as online, radio, print advertising and variable message signs on the M80 Ring Road.”

“These communications were a success, with an average 20 per cent in reduction in traffic volumes for each closure.”

INNOVATIONS Ensuring safety for road workers and motorists has also been a key motivational driver for innovation throughout the project.

One example is the Yellow Line Marking trial, which was used in all three sections of the upgrade.

“We painted yellow lines on the road alongside the existing white lines to mark the new lane arrangements during the roadworks and to provide a clear visual aid to drivers when entering a work zone,” Mr. Boyd explains.

234

July 2014

AUSTRALIA

“We found that this improved lane visibility during wet conditions, helped driver decision making and taught drivers to be on the alert, reduce their speed and drive carefully.”

“We’re happy with the results and expect it to be endorsed as a suitable treatment for other major roadwork sites.”

Company Information TYPE OF A S S O C I AT I O N

Victoria State Government Agency

FUTURE FOCUS The project team is planning the remaining four sections; Princes Freeway to Western Highway, Sunshine Avenue to Calder Freeway, Sydney Road to Edgars Road and Plenty Road to Greensborough Highway.

“These important planning activities will help determine the most appropriate way to upgrade future sections of the M80 Ring Road,” Mr. Boyd said.

“The remaining sections will be considered for funding in a future program and prioritised based on traffic volumes and safety.”

“In the meantime, drivers, industry and local residents can enjoy safer travel, improved traffic flow and greater reliability with the completed sections setting the standard for future improvements in Melbourne’s north-west road network.”

For more information on the M80 Ring Road Upgrade visit www.vicroads.vic.gov.au/ M80Upgrade

HEADQUARTERS

60 Denmark Street Kew VIC 3101 FOUNDED

1913 KEY PEOPLE

Trevor Boyd, VicRoads Project Director NO. OF M E M BE RS

VicRoads manages over 22,000 kilometres of roads and 3133 bridges and processes more than 22 million transactions a year for 3.7 million licensed drivers and 4.9 million registered vehicles

w w w. v i c r o a d s . v i c . g o v. a u

235

First

Mass Rapid Transit Corporation Sdn Bhd. (MRT Corp) t MRT line for Kuala Lumpur 237

C O M PA N Y N A M E

K

uala Lumpur is a developing country with a population of 1.6 million people. Like any other developed countries, a good transportation system with great accessibility, is vital for the economy’s growth and to improve the quality of life. Especially in highly dense urban areas, road users will be spending hours in their vehicles just to get around. Mass Rapid Transit Corporation Sdn Bhd (MRT Corp) has been given the responsibility to build the first MRT line for the convenience of the people in Klang Valley.

The MRT Sungai Buloh-Kajang Line was approved by the Government of Malaysia in December 2010. Eight months later, the construction of the line 238

July 2014

SECTOR

was launched by the Prime Minister of Malaysia Dato’ Sri Mohd Najib Tun Abdul Razak on 8 July 2011.

The Klang Valley MRT Project falls under the Economic Transformation Programme (ETP) specifically under the Greater Kuala Lumpur/ Klang Valley Land Transport Master Plan. This ETP programme is supervised by the Suruhanjaya Pengangkutan Darat (SPAD), also known as Land Public Transport Commission.

The MRT line was initially proposed by a private sector consortium in early 2010. An extensive feasibility study was done by the Government resulting in a finding that building of the MRT line is necessary to improve w w w. m y m r t . c o m . m y

239

MRT CORP

the traffic situation faced by thousands of road users daily.

This resulted in the MRT Sungai Buloh-Kajang alignment by SPAD as part of the Greater Kuala Lumpur/Klang Valley Land Public Transport Master plan. A 51km long alignment was finalized. Of which, 9.5km long of the alignment will be underground.

The MRT Sungai Buloh-Kajang Line will be integrated with existing rail lines, namely the KTM Komuter, Monorail, LRT and KLIA express. This will then create a whole network of urban rail capable of transporting commuters in Klang Valley.

The line will start from Sungai Buloh, which is the north west side of Kuala Lumpur and will run through the city centre and ends in Kajang. It is expected to serve a corridor of 1.2 million people with 400, 000 of daily passengers ridership.

In total there will be 31 stations for this MRT line of which seven stations will be underground. Indeed, constructing the alignment in these welldeveloped areas is a great challenge. Therefore, underground stations are the best solutions to avoid causing traffic congestion in the city centre 240

July 2014

AUSTRALIA

areas such as in Bukit Bintang and Pasar Seni.

Underground stations are also chosen for areas with limited space.

As of April 2014 the overall completion of the construction is at 43.49%, with 32.89% completion for elevated section and 59.41% underground works. It is on track to start service in December 2016 from Sungai Buloh to Semantan (Phase 1). Phase 2 (full service to Kajang) will be operational by July 2017.

In future the Government is planning on implementing two more lines for better rail integration and greater accessibility. Currently, feasibility studies are being carried out to determine the best possible alignment for these future lines. This is in line with the target of increasing public transportation modal to 50% when operational.

In terms of rolling stock, the “Guiding Light” is the chosen design for the MRT Project. Designed

by DesignworksUSA, a subsidiary of the BMW Group, the trains are supplied by Siemens AG. The design of the train was derived by the rich cultural influences of Malaysia, particularly its architectural icons.

In total there are 58 driverless train sets that will be operating along for MRT Sungai Buloh-Kajang Line. During peak hours a train will run every 3.5 minutes, which means 17 trains will be running every hour. The average traveling time for the train is 30 minutes from both ends to KL Sentral.

Company Information INDUSTRY Government Owned Company HEADQUARTERS Malaysia FOUNDED September 2011 KEY PEOPLE / TITLE Datuk Wira Azhar Abdul Hamid, CEO Marcus Levon Karakashian, Project Director Hairul Abdul Hamid, Chief Financial Officer Amir Mahmood Razak, Director, Strategic Communications & PR Syed Mahdhar Syed Hussain, Director, Standards & Compliance Haris Fadzilah Hassan, Director, Stakeholders Relations & Land Management Zainuddin Ismail, Director, Strategic Human Resources David Loo Kean Beng, Company Secretary Zaharuddin Sa’at, General Manager, Property Development.

w w w. m y m r t . c o m . m y

241

LOGO FOR LIGHT BACKGROUND

LOGO FOR DARK BACKGROUND

Emrill Services LLC soars to the summit of Middle East facilities management Re-inventing the dynamics of the FM industry through client-focused technical innovation driven by securing key contracts and being named the region’s best for two years running underlines Emrill’s success Written by: Tom Wadlow Produced by: Rosie Rowe

243

EMRILL SERVICES LLC

“It’s great for customers and employees who can see we are being recognised... people want to work with us and for us” – Jason Ruehland, Managing Director

70 percent Amount of growth experienced by the company after winning a brace of awards 244

July 2014

T

he Middle East’s leading facilities management (FM) company for 2013 and 2014 is putting customer experience at the forefront of its technical innovation as it looks to transform the modus operandi of the industry.

Emrill has won a brace of awards during a threeyear period, which has seen it grow 70 percent and deliver services to some of the most prestigious projects in the country with sites across many sectors, both residential and commercial.

It has become a reliable go-to for all things related to building maintenance, with projects spanning from international airline Etihad Airways to the sustainable Masdar City in Abu Dhabi.

As well as customer experience, technological advancement at the company is driven by the desire to impart sustainable practices across the UAE, demonstrated by it’s recent launch of the ground breaking ‘Business Smart’ model which combines the use of mobile maintenance teams, mobility solution and wireless monitoring.

The advantage of deploying user-friendly technology is not only beneficial to clients in terms of response times and cost savings but also to staff, who are trained in new methods to stay upto-date with the latest technology and provided development opportunities thanks to Emrill’s Centre of Excellence.

Best in the business Only last month did Emrill’s Managing Director Jason Ruehland see the company reclaim its

MIDDLE EAST

Tallest Residential Towers Cluster in Dubai Marina

Emrill delivers services to some of the most prestigious projects in the country w w w. e m r i l l . c o m

245

EMRILL SERVICES LLC

Emrill Security Mobile Patrol

“We won the award for constantly improving ourselves and raising the bar in an extremely competitive industry and being recognised as a market leader” – Jason Ruehland

246

July 2014

accolade as the region’s best at the Facilities Management Middle East (FMME) Awards in Dubai for a second year in a row.

“We won the award for constantly improving ourselves and raising the bar in an extremely competitive industry and being recognised as a market leader,” he said. “We don’t operate in the status quo and always work to advance the industry.

“It means a multitude of things. It’s great for customers and employees who can see we are being recognised where people want to work with us and for us.”

The European CEO magazine also awarded Emrill best FM Company in the Middle East, sitting alongside other FMME recognitions from

MIDDLE EAST

Emrill Energy Solar Panels

recent years including Health and Safety Initiative of the Year and Innovative Use of IT in FM. Central to this success are three core pillars comprising people, quality and technology.

“Everything we do relates to these aspects; everybody knows what we stand for and that has been the cornerstone of our success,” Ruehland added.

The full works Having been established in 2002, Emrill’s initial work comprised of looking after the premises of key shareholder Emaar Properties and has since evolved to provide and serve a number of industries such as retail, hospitality, education and leisure.

Emrill offers their clients, hard services, which

Key Personnel

Jason Ruehland Managing Director Central to our success are three core pillars comprising people, quality and technology

w w w. e m r i l l . c o m

247

EMRILL SERVICES LLC

Emrill manage an array of sites in the UAE

include mechanical and electrical maintenance, while providing soft services such as security, cleaning and concierge. Emrill has two divisions, one focused and specialising in energy management and engineering while their other specialist division focuses on providing home maintenance services.

Showcasing the armory of quality services provided is the five-year IFM (Integrated Facilities Management) contract with international airline operator Etihad Airways, a deal secured about a year ago.

“This is an important international client of ours,” Ruehland added. “We manage a

(Deerfields Town Square Mall) YAS Island Operative Villages

Operation & Maintenance Electrical Installations, LV & HV Installations Design, Testing & Commissioning

Electrical Infrastructure Networks

We believe in the power of design to deliver environments that out-perform expectations now and in the future.

Baynunah Academic Complex

PO Box 36054 Abu Dhabi Tel: +971 2 622 64 26 Fax: +971 2 635 0392 Email: mesecoad@eim.ae Web: www.anece.ae

Design • Build • Maintain

Tel.: +971 4 347 6880 info@gardendepot.ae www.gardendepot.ae

MIDDLE EAST

whole array of their sites in the UAE including their headquarters, training premises, staff accommodation, airside facilities for customer services and retail outlets.”

Emrill’s client range spans from airlines, corporates and residential to the very unique Masdar City, believed to be one of the most sustainable communities on the planet just southeast of Abu Dhabi and designed to be a hub for clean-tech energy businesses.

The city, designed by Norman Foster, demonstrates the cutting edge in low carbon buildings and transport systems, with Emrill providing facilities management services on all key sites from offices and apartments to the new university.

This work highlights the company’s commitment to sustainability as a key part of its CSR (Corporate Social Responsibility) strategy.

“We are able to turn sustainability into a business,” Ruehland said. “We retrofit systems to save energy in buildings which makes money for us and saves money for clients so everybody wins. If a client lacks the capital to invest in this we can offer them a finance deal as an incentive for our energy performance contract.”

Emrill has teamed up with Crowley Carbon, Ireland, to deliver solutions that quickly assess what can be done to improve energy efficiency by up to 40 percent which creates considerable savings for clients on their energy bills that can rack up into the millions.

“We retrofit systems to save energy in buildings which makes money for us and saves money for clients so everybody wins.

If a client lacks the capital to invest in this we can offer them a finance deal as an incentive for our energy performance contract” – Jason Ruehland

w w w. e m r i l l . c o m

249

EMRILL SERVICES LLC

Mardar Institute in Masdar City Abu Dhabi-Emrill

“I’ve always had a passion for innovation and technology that enables change to business models and this has accelerated over the past few years” –Jason Ruehland

250

July 2014

Exploring change through technology Departing from traditional modes of operation via innovative technology that enables end users to grasp their operations and utilise the conveniences of ecommerce has played a large part in the company’s recent recognition.

“I’ve always had a passion for innovation and technology that enables change to business models and this has accelerated over the past few years,” Ruehland said.

“I believe you can try a lot of different things out for little money and you know most won’t work, but the one that does can be a real game changer.

It is about asking the right questions and not accepting the way things have been done is not always the right way.

“What I have noticed is that the industry all around the world has been constrained by old school technology, stuff that’s for engineers by

MIDDLE EAST

Emrill staff pay attention to detail

engineers, yet the industry is about servicing customers.”

With this in mind, Emrill partnered with technology company Urbanise to develop service solutions designed for customers, including ecommerce platforms for FM services and remote monitoring of assets that enables business critical maintenance, like vibration, temperature and flood detection, removing the need to have staff measuring on site.

As well as offering ease of use to customers, the new technologies invested in are also easily passed on to the 6000-strong workforce and not reliant on arduous training.

6,000 The size of Emrill’s workforce

Peoples’ business Emrill’s employees, on top of being tuned to the latest techniques, actively input into the culture of innovating at the company, central to which is w w w. e m r i l l . c o m

251

EMRILL SERVICES LLC

Emrill employs workers from 21 nations

“These guys are really important to the quality of service we deliver.

Their engagement and enthusiasm is what drives our business so it is important we look after them” –Jason Ruehland

252

July 2014

the Centre of Excellence, a body, which has seen ramped up investment in the past few years.

At least 1000 employees pass through the centre each year, making the most of the dedicated training rooms for both hard and soft skills.

“It is not just about the technical hard skills,” Ruehland said. “Equally if not more important is the soft skills right through the ranks like leadership and how to deal with difficult conversations. This runs right through the business.”

Staff are also looked after to ensure life and work balance with good residential and recreational facilties. Emrill has accommodations across the UAE and invests huge resources into keeping staff healthy and entertained while they are away from home.

MIDDLE EAST

Company Information INDUSTRY

Facilities Management HEADQUARTERS

Dubai FOUNDED

2002 EMPLOYEES

The Annual Emrill Carnival runs across the residential communities for four months of the year and involves a range of cultural and sporting events, culminating in a large party dedicated to prize giving and celebrating achievements.

Diversity is a key part of the company’s beliefs proven by the fact that it employs workers from 21 nations across the Asian subcontinent, Africa and the Middle East.

Ruehland said: “These guys are really important to the quality of service we deliver. Their engagement and enthusiasm is what drives our business so it is important we look after them.”

By continuing to invest in staff and industrychanging techniques focused on customer experience, Emrill looks well-placed to defend its 2014 title of Overall FM Company of the Year in the Middle East.

6,000+ REVENUE

Not disclosed PRODUCTS/ SERVICES

Full spectrum of FM services, from hard electrical maintenance to soft services like security

w w w. e m r i l l . c o m

253

Imdaad facilitates services of the highest quality to its clients This leading facilities management company is rapidly expanding to meet the demands of its ever-growing customer portfolio Written by: Sheree Hanna Produced by: Rosie Rowe 255

IMDAAD

I

Poster advertising for the company

mdaad, a leading provider of integrated facilities management (FM) solutions in the GCC, is investing a quarter of a billion Dirhams in a new recycling plant and staff accommodation as it gears up to meet the challenges of the 2020 Dubai Expo.

Headquartered in Jebel Ali, Dubai , the expanding company has an ethos of adding value to the services and products it offers its 2,500 clients and does this by putting the interests of its best asset first - its almost 4,000 employees.

The one-billion Dirham business, which enjoys a year-on-year growth rate of 15 per cent, is expecting its employee numbers to double by 2020 and foresighted management have a strategy in place geared to meet the growing demand for its services.

Jamal Abdulla Lootah, Imdaad’s Chief Executive Officer, said: “Some 26 million people are expected to visit the Dubai Expo 2020 and between now and then it is expected the number of new properties requiring services will increase by more than 60 percent.

“There will be many new development projects going on in Dubai as the emirate prepares for the Expo and I believe the growth in our company will be more than 15 percent once those projects are completed.”

Open-door policy Imdaad prides itself on caring for its staff, through providing things like accommodation and catering,

256

July 2014

The company values its staff very highly

and a management open-door policy to all.

Consequently, it is investing 150 million Dirhams in constructing a new four-storey accommodation complex in Jebel Ali capable of housing between 3,000 and 3,500 workers.

The state-of-the-art complex will provide varying accommodation for all grades of staff and includes things like Wi-Fi and internet access as well as club facilities.

“We believe our staff are the most important asset to the company and we are providing a high-quality living environment for them. We have to think about the next five years when we will have accommodation for some 8,000 employees.”

“We believe our staff are the most important asset to the company and we are providing a high-quality living environment for them” – Jamal Abdulla Lootah, Imdaad’s Chief Executive Officer

w w w. i m d a a d . a e

257

C O M PA N Y N A M E

Window cleaning and building maintenance

Multi-award winning Imdaad offers a wide range of FM, quality-driven solutions ranging from security and maintenance to environmental solutions and waste management.

It has a strong commitment to environmental sustainability and is also in the process of investing a further 100 million Dirhams in establishing a new recycling centre.

Recycling centre “As a waste management, collection and transportation company we must invest in recycling. We are investing in the latest 258

July 2014

SECTOR

Security maintenance

technology and are aiming to use the raw materials to manufacture for reuse,� said Lootah.

The project is scheduled to start in July and it is anticipated the new recycling centre will be operational in just over a year.

Imdaad has been operating as an independent business entity for the past six years although the company first began in 1986 as a Civil Engineering Division of Ports Customs and Free Zone Corporation (PCFC) handling civil engineering works, airconditioning and electrical maintenance.

In 1989, more services were added to its scope w w w. i m d a a d . a e

259

IMDAAD of work such as waste management, pest control, sewage services, environment, health and safety.

A joint venture was established in 2002 to provide outsourced FM services and in 2007, Imdaad was inaugurated with a mission to provide integrated facilities management solutions.

Giving clients added value has won Imdaad a solid reputation

Iconic customers Today, it is responsible for looking after some of Dubai’s most iconic landmark buildings including the tallest structure in the world, the Burj Khalifa and the Palm Jumeirah, an artificial archipelago created using land reclamation, which hosts the Atlantis Hotel and a range of luxury

MOHAMMED TAYYEB KHOORY & SONS WASTE MANAGEMENT DIVISION

www.mtkhoor y.com

Strategic partners of Imdaad for sustainable waste management solutions

MIDDLE EAST

“There will be many new development projects going on in Dubai as the emirate prepares for the Expo and I believe the growth in our company will be more than 15 percent once those projects are completed”

accommodations.

Imdaad also has contracts with Emaar Properties, a Dubai-based global construction and development company and takes care of Dubai’s Al Maktoum International Airport.

“We work with both the public and private sectors,” explained Lootah. “We are responsible for maintaining the Jebel Ali Free Zone which is the largest of its kind in the world and one of the biggest projects we have on our books.”

Imdaad works hard to sustain good and strong relationships with its suppliers organising annual events to which they are invited.

Many of its partners have worked with Imdaad since its inception and some of them are globally recognised such as Siemens, Mitsubishi and Hitachi.

– Jamal Abdulla Lootah

Supportive nature Lootah said: “We have a strong supply chain and endeavour to sign long-term contracts with them.

We also work closely with them and when things get rough like they did in the 2009 Dubai crisis (when Dubai’s six-year construction boom went bust) we tried to support them.”

Providing top quality services and giving clients added value has won Imdaad the solid reputation it has today and the focus on hiring and retaining the right staff has clearly played a major role.

A survey of staff carried out every year currently shows an employee satisfaction rate of 95 percent, which Lootah is keen to maintain.

Cleaning and drain maintenance services

w w w. i m d a a d . a e

261

IMDAAD

Teamwork enables Imdaad to offer very high standards of service

“We have more than 25 different nationalities working for us and we spend more than two million Dirhams every year on training. Our policy is that each employee should attend at least five training courses annually.

“We take care of our people and believe teamwork enables us to offer very high standards of service. We have open doors and share the profits by offering a very good bonus.”

Imdaad’s workforce is made up from more than 25 different nationalities

262

July 2014

Socially responsible It is not just the staff Imdaad is keen to help nurture and develop, as it also operates an intensive Corporate Social Responsibility (CSR) programme which currently accounts for three percent of its annual budget, a figure which is steadily climbing every year.

MIDDLE EAST

Company Information INDUSTRY

Facilities management HEADQUARTERS

Jebel Ali, Dubai FOUNDED

1986 Receptionist

EMPLOYEES

4,000

The focus on environmental issues has permeated its CSR policy and one of the many schemes it runs includes a recycling project in schools to teach both pupils and parents about its importance.

Lootah believes Imdaad is firmly ahead of its competitors not only because of its high standards of services but because it has a close eye on the future.

“We invest to grow the business and we invest in our people. We invest in new technologies, which is where our competitors should be looking.

“There are many big opportunities within the facilities management market in the GCC region and we are in a much better position than most because we take advantage of them and aim to serve and deliver on what we say.”

KEY PEOPLE

Jamal Abdulla Lootah, Chief Executive Officer REVENUE

Not disclosed PRODUCTS/ SERVICES

Facilities management services

w w w. i m d a a d . a e

263