Construction Global – August 2019

Unlocking the power of customer-driven digital transformation

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AUGUST 20 19

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FOREWORD

W

elcome to the August issue of Construction Global Magazine!

Construction Global also hears from Alex Jones, Head of BIM & Digital

This month’s cover story investigates

Construction at Murphy Group, about

customer-centric investment in data

how the multidisciplinary infrastructure

centre infrastructure. We spoke to

specialist is meeting the challenges

Flexential CEO Chris Downie about the

of their digital transformation by part-

key differentiators putting the company

nering with Oracle and Aconex to find

(a 2017 merger of Peak10 and ViaWest

the smartest way to work, operate

rebranded as Flexential) ahead of the

and share information.

competition. We learned what makes it a flexible and essential data partner

Elsewhere, we caught up with Con-

with a company-wide focus on cus-

grid CEO Timo Makkonen. Expanding

tomer success.

from the Nordics into the UK, he explains how the Congrid Live platform can

What is the recipe for construction

enhance productivity with mobile tools

success? Hansen Yuncken believes

tailored to support construction super-

the essential ingredients are innova-

vision of documentation and inspections

tion, sustainability and a people first

focused on quality assurance and safety.

approach. Project Manager Vanja Krumpacnik and Senior Contract Administrator Michael Gibson reveal how, as one of Australia’s leading privately owned construction firms, Hansen Yuncken is setting the pace of industry change.

Do you have a story to tell? Email daniel.brightmore@bizclikmedia.com to join the conversation with Construction Global.

Enjoy the issue!

Daniel Brightmore, Editor w w w.c o nst ruc t i o ngl o b a l. com

03

BUILDING BETTER

MODULAR ELECTRICAL SOLUTIONS FOR DATA CENTERS

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CONTENTS

08 Customer-centric investment in data center infrastructure

28 Murphy Group: Building with data to transform construction

42

52 Top 10

Construction technology trends CONGRID: SAFE T Y AND QUALITY ASSURED

68Events

90 Lee Industrial Contracting

72 Intel Corporation

104 Hansen Yuncken

122

JLL Latam

08

Flexential: Customer-centric investment in data center infrastructure WRITTEN BY

MARCUS LAWRENCE PRODUCED BY

TOM VENTURO

AUGUST 2019

09

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FLEXENTIAL

CEO Chris Downie discusses the key differentiators putting Flexential ahead of the competition as a flexible and essential data center partner with a company-wide focus on customer success

H

aving combined in August 2017, Peak10 and ViaWest rebranded as Flexential in January 2018 to highlight the organization’s

commitment to being both flexible and essential 10

to its IT customers. Since then, the data center and hybrid IT operator has continued its forbears’ strong expansion methodology and commitment to the customer experience. “We spend a ton of time making sure that we’ve got a customer success culture – an organization-wide strategy that puts customers at the top,” says CEO Chris Downie.

A seasoned data center industry veteran, Downie is also a passionate rugby fan with both college and postgraduate playing experience. He carries the cooperative, strategic and spiritual ethos of the sport through his role as chief executive – with great success thus far. “Rugby is a sport where strategy and teamwork are key to how you execute plays – you have to pass backwards to advance your team and there are no breaks between plays.

At Flexential we also focus on strategy and teamwork.

AUGUST 2019

Flexential expanded its data center to 142,000 sq. ft. in Atlanta’s technology corridor

11

40

Data centers

1,000

Approximate number of employees

21

Domestic and international markets w w w.c o nst ruc t i o ngl o b a l. com

FLEXENTIAL

“ We spend a ton of time making sure that we’ve got a customer success culture – an organizationwide strategy that puts customers at the top.”

12

— Chris Downie, CEO, Flexential

Our brand is anchored in the concept, ‘The Power of People in a Technical World®, which for us is all about making our customers successful. Their success is infused in everything we do.”

Having been at the heart of the data center industry for more than ten years, Downie has seen firsthand how it has become a vital component of modern business. In light of today’s demands for capacity, security, redundancy, reliability and recovery, flexibility and network expansiveness, Flexential has invested heavily in establishing itself as the best option for companies undergoing digital transformation and expansion across the US. The sheer volume of data being created and being digitized is set to necessitate continuous upgrades to capacity as more data-heavy technologies take root.

“There are massive amounts of data being generated for technology, such as artificial intelligence (AI) and a whole host of other applications requiring a data center to function effectively,” says Downie. “Having the capacity for this accelerating growth, and the exponential amount of information that needs to be stored, contained and kept safe for the rest of time, is massive for our

AUGUST 2019

CLICK TO WATCH : ‘FLEXENTIAL FLEXANYWHERE TM SOFTWARE-DEFINED NETWORK’ 13 strategy going forward.” With 40 data

Flexential’s ability to go beyond the

centers across 21 US markets, Flexential

traditional expectations of a data

has not only the capacity but also the

center operator. Enterprises increasingly

geographical reach to set it apart from

operate in a hybrid world where their

a significant chunk of the competition.

infrastructure is located in many

“Having the ability to offer our products

physical locations and in a variety

across a broad geographical reach

of forms, making Flexential an ideal

allows us to get in front of demand

choice as the home base for a customer’s

across the country,” adds Downie.

hybrid IT operations. “We can provide

The company recently announced

our customers a variety of colocation

expansions to its facilities in Portland,

and cloud infrastructure choices,

Nashville, Charlotte and Atlanta.

helping them manage and protect the

Highlighting customer demand for

data that fuels their business, and most

solution providers with broad capabili-

importantly interconnect that infra-

ties, Downie is enthusiastic about

structure in a highly scalable, secure, w w w.c o nst ruc t i o ngl o b a l. com

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FLEXENTIAL

16

and reliable fashion,” he says. “Our ability

being consumed and where, Flexential

to also offer professional services that can

is working to help them “future proof”

solve the challenges that our customers

their infrastructures. “One of our critical

face serves to make their engagement

differentiators is the network; the

with Flexential even more meaningful.”

investments we’ve made in resources

Flexential’s broad utility set is further

across our portfolio enables our

enhanced by its stellar network

customers to federate their data and

capabilities, and its aggressive invest-

resources anywhere and everywhere

ment strategy in this area is reaping

they need to.”

dividends. As more and more enterprises

A significant facet of Flexential’s

are considering architecture for edge

network platform is its access to the

and distributed computing, as well as

Asia Pacific market via subsea cables.

machine learning and artificial intelli-

Hosting direct access to three

gence toolkits to analyze how data is

trans-Pacific subsea cables, supplying

AUGUST 2019

connectivity between Asia and the

those cables we have an entry point

West coast of the US offers a huge

to massive data sets, and this puts us

opportunity to Flexential’s customers

in a position to assist consortium

and makes Flexential more competi-

members, and other customers that

tive abroad. “The New Cross Pacific

want to be near those cables, to

(NCP) cable has some of the largest

complete the solutions they’re looking

cloud and communications providers

to build in the US.”

in Asia as consortium members, and it

Flexential has also been actively

extends to China, Taiwan, Korea and

investing in capitalizing on the

a whole host of other countries,” says

opportunities afforded by its size and

Downie. “We also host the Hawaiki

geographic reach, namely the ability

subsea cable which extends to

to communicate with larger customers

Australia and New Zealand. In hosting

that make decisions across multiple 17

E XE CU T I VE PRO FI LE

Chris Downie, CEO Chris leads Flexential as a proven Chief Executive Officer with deep expertise in the economics, delivery and operations of the data center and hybrid cloud businesses.

He is responsible for setting and managing the strategic priorities that drive profitable growth. Chris joined the company in 2016. Prior to Flexential, Chris was the Chief Executive Officer of Telx Holdings, a leading interconnection and data center solutions provider based in New York City, New York. He has more than 25 years of combined executive leadership experience in finance and operations, working for Daniels & Associates, BroadStreet Communications and Motient Corporation.

Chris holds a B.A. degree in History from Dartmouth College as well as a M.B.A. degree in International Business from New York University.

w w w.c o nst ruc t i o ngl o b a l. com

CLICK TO WATCH : ‘THE NEXT BIG THING IS HERE: ATLANTA – ALPHARETTA EXPANSION’ 19 geographies and themselves have

financial institution at one of our

demanding requirements. “You can call

southeastern facilities, and that’s

it wholesale, you can call it multi-mega-

going to become one of the largest

watt transactions, but it’s really serving

processing centers for financial

large enterprises and large technology

trading transactions in the world.”

companies with greater deployments

The attractiveness of Flexential’s

than your average company.” Flexential

offering is further compounded by its

has been investing in its internal capabili-

leading security and recovery capabili-

ties to facilitate such deals with growing

ties, aiming to maximize peace of mind

success. “We recently completed a

for customers. “Security starts with

3MW deal in one of our western markets,

the physical security of the data center

with a large SaaS provider that’s

itself,” says Downie. “We’ve been very

focused on data storage; a hyper-scaler

focused on meeting and maintaining

in terms of their global growth. We have

compliance standards across a

also secured a 1.5MW contract with a

number of verticals in our domain. w w w.c o nst ruc t i o ngl o b a l. com

FLEXENTIAL

20

111,000+ square-foot data center with unprecedented PUE of 1.3 at full capacity

AUGUST 2019

“ Our ability to offer professional services that can solve the challenges our customers face, serves to make their engagement with Flexential even more meaningful” — Chris Downie, CEO, Flexential

21

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We also have a host of security functions

DRaaS. At the time of writing, seven of

built into our network to ensure data

Flexential’s facilities are equipped with

running through it is safeguarded,

its disaster recovery capabilities, with

encrypted and so forth. The network

more on the horizon.

is also a foundational element of our

Looking forward, Flexential continues

Disaster Recovery as a Service

to seek innovation and opportunities

(DRaaS) and recovery cloud functions.”

to enhance its customer offering.

In April 2019, Flexential was recog-

Downie offers Edge computing as

nized by Forrester Research as one of

an example of a customer trend that

eight leading contenders in the DRaaS

Flexential is keen to accommodate.

space, receiving the highest possible

“Data is being generated everywhere,”

rating for Forrester’s core DRaaS

he says, citing autonomous vehicles

offerings criteria. In June, Flexential

and connected vending machines as

was honored by Gartner and included

examples of data generators at the

in the 2019 Gartner Magic Quadrant for

edge of the network. “Those data sets

w w w.c o nst ruc t i o ngl o b a l. com

23

FLEXENTIAL

YOUR BEST ELECTRICAL CONNECTION SINCE 1912.

Sturgeon Electric’s commercial and industrial electrical construction division specializes in large-scale commercial electrical projects, telecommunications, high voltage distribution service, and maintenance to clients. When it comes to data centers, Sturgeon Electric is the premier contractor of choice. We have provided solutions for mission-critical facilities since the dawn of the digital age. Over the years, we have attained an unparalleled level of knowledge, skills, and experience. More importantly, we’ve gained the trust of our clients in some of the world’s most sensitive data environments.

our customers are consuming power, the scale at which they’re consuming network resources, and whether there is customer interest in different network technologies.”

Downie adds that Flexential is equipped with the expertise to make the right call when it comes to such investments and in the personalization of its service offering. “We’re firm believers that the cloud is not the right home for all workloads, and helping our customers appreciate where workloads should reside is really important. As IT environments become more complex, our customers need help making the are coming from very far afield, so

right choices. The challenge for

having the ability to capture, process

operators is being prepared to have

and store them close to the given use

that conversation with customers.”

case is becoming increasingly impor-

Flexential is certainly prepared,

tant. When it comes to the information

empowered by Downie’s team-oriented

generated by a self-driving car, the data

and strategic leadership, and it is clear

needs to be processed by the car itself

that such preparation in each facet of

but it’s also sending huge amounts to

its operations will continue to grow.

local processing centers that need to be proximate to wherever the car is.”

Flexential consistently evaluates areas for improvement in its environments, particularly as the needs and expectations of the customer continuously evolve. “We actively monitor how w w w.c o nst ruc t i o ngl o b a l. com

25

LEADERSHIP

MURPHY GROUP: BUILDING WITH DATA TO TRANSFORM CONSTRUCTION 28

Construction Global hears from Alex Jones, Head of BIM & Digital Construction at Murphy Group, about how the infrastructure specialists is meeting the challenge of its digital transformation strategy by partnering with Oracle and Aconex WRITTEN BY

AUGUST 2019

DAN BRIGHT MORE

29

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LEADERSHIP

“ BIM is a key vehicle for delivering the best value to our customers and underpins our broader digital construction strategy” — Alex Jones, Head of BIM & Digital Construction, Murphy Group 30

M

urphy Group is a multidisci-

a substantial holding of plant, equip-

plinary UK-based company,

ment and facilities.

delivering primarily to the

Embracing BIM has been integral to

infrastructure sector in rail and utilities.

Murphy’s 10-year plan to transform

A family-owned business founded in

the business by 2020. “BIM is a key

1951, with its roots in Ireland, Murphy

vehicle for delivering the best value

employs more than 3,500 engineers,

to our customers and underpins our

professional managers and skilled op-

broader digital construction strategy,”

eratives around the world. It specialises

says Alex Jones, Head of BIM & Digital

in delivering pipelines; design; marine;

Construction at Murphy Group. “Cer-

structural steel; tunnelling; fabrication;

tification means that our policy, tools,

bridges and piling; it invests heavily in

training and procedures comply with

AUGUST 2019

31

recognised BIM standards, and that

time?’ to find the smartest way for an in-

we can deliver comfortably in a BIM

frastructure specialist to work, operate

Level 2 environment. This strengthens

and share information.” He notes that

our bids and reassures our customers

software is becoming better integrated

of both our ability and intent to deliver

allowing for a smaller, better targeted,

digital excellence.”

suite of solutions: “We went big before

Murphy Group’s decision to part-

we went small. It makes sense to start

ner with Oracle and Aconex (acquired

designing overarching enterprise ar-

by Oracle in 2018) was driven by a

chitecture with a picture of that jigsaw

pressing question. “We looked at our

puzzle in mind. The picture is changing

interface architecture and asked: ‘What

all the time so it would be crazy to nail it

does Murphy look like in five years’

down and say ‘that’s what we’re going w w w.c o nst ruc t i o ngl o b a l. com

LEADERSHIP

“ Looking at the data is more than just BIM and 3D models, it’s excellent information management” 32

— Alex Jones, Head of BIM & Digital Construction, Murphy Group

AUGUST 2019

to do’ because it would be obsolete by the time you’d built it.”

Jones knew what Murphy needed from a common data environment so following a vendor assessment involving eight major players, Oracle and Aconex were chosen, not just as powerful systems, but as user-friendly solutions that could be rolled out to teams across Murphy Group. “The training materials are really smooth,” says Jones. “These are world-leading tools for a reason. It was a good fit for us as an electronic document management system, but also something we

CLICK TO WATCH : ‘THERE’S MORE TO MURPHY’ 33

can scale for the future, where we want

ments. “We can’t risk losing rail infra-

to develop it into a contract manage-

structure projects because we haven’t

ment solution, for managing areas like

up-skilled and aren’t BIM-ready,” he

our early warning agencies. We want to

says. The company identified docu-

incorporate this with our estimates and

ment control had become siloed but

bring in the Oracle Primavera P6 (En-

with Aconex solutions to control it, ef-

terprise Project Portfolio Management)

ficiencies are being found. “We know of

scheduling tool to develop a project

projects that have liquidated damages

controls environment.”

of £45k per week. Depending on their

Murphy Group was awarded a multi-

size, that might be big or small, but it’s

billion-pound contract with Network

unsustainable and outrageous,” says

Rail’s HS2 programme. Jones notes

Jones, outlining a scenario he’s en-

it’s now rare to receive a tender like

countered with a project running three

this that doesn’t include digital require-

weeks late: “The actual facility is built w w w.c o nst ruc t i o ngl o b a l. com

LEADERSHIP

THE BENEFITS OF BIM

The transition to BIM offers the ability to streamline workf lows across all disciplines of a project.

Infrastructure takes a phased approach, involving multiple stakeholders; requiring design, engineering and construction teams to coordinate. The complex nature of roads, highways and rail infrastructure design can benefit from BIM, which can meet the need for information sharing to avoid the bottlenecks of a paper-based or 2D digital approach. Jones maintains that, as an infrastructure contractor, the cost of not digitally upskilling with BIM would be catastrophic for business: “It’s rare to receive a tender today that doesn’t ask for digital requirements in some form.”

AUGUST 2019

and open, ready to go, we’ve cut the tape, everyone’s high-fived each other, but we can’t hand over the documentation, which means we can’t get paid to liquidate our damages, but also, we’ve got millions of pounds of retention behind that we’re unable to get hold of because we can’t hand over. Looking at the data is more than just BIM and 3D models, it’s excellent information management. Murphy will be so much stronger, just from phase one of rolling out consistent information management across the group.”

As part of this digital transformation strategy, Murphy Group has decided to be system agnostic in its approach, choosing not to be limited by one vendor. “I’m delighted to have had Aconex and Bentley both in agreement at the same time, to flesh out the right solutions. At the heart of all of this is collaboration, not collusion,” he says. “If I drew out my plan for five years’ time, it’s wrong, the minute I’ve printed it. That’s w w w.c o nst ruc t i o ngl o b a l. com

35

LEADERSHIP

36

“Using Arup with Aconex, we’ve been able to, not just share documents and drawings, but also our approvals, workflows, TQs and NCRs” — Alex Jones, Head of BIM & Digital Construction, Murphy Group

the pace of technology and why we have to make sure we’re open-ended with our application protocol interface (APIs). Open APIs offer an open coding background. People come and see the coding, and they can ask who wants to be able to take information from here.

We’ll need to put information back into there. This is the coding structure enabling others to build solutions to work in that environment. We have to be scalable, so we have to remain flexible.”

Jones is excited to be able to draw on

AUGUST 2019

1951

Year founded

3,500

Approximate number of employees

8

Related businesses based in London 37

a range of tools to give Murphy’s clients

struction sector, knowing exactly what

the options they need. “We’ve tried to

our customers want and helping to

map out what our digital upgrading

advise them. I like to see us contracted

model looks like. I wonder whether our

to be a learned advisor, like a consultant

customers, our clients, have actually

used to be.”

spent time working out what their asset

The Defence Infrastructure Organisa-

information strategy is? We’ve seen dif-

tion (DIO) has trusted Murphy to run a

ferent divisions of the same company

level two BIM project with 3D modelling

having completely different ideas about

and 4D construction simulation. Jones

their future ambitions,” reveals Jones,

maintains the challenge now is to make

offering another good reason for the

sure the company is delivering: “Using

company to remain agnostic. “We have

Arup and Aconex, we’ve been able to,

a duty to be best in class in the con-

not just share documents and drawings, w w w.c o nst ruc t i o ngl o b a l. com

LEADERSHIP

but also our approvals, workflows, TQs and NCRs. We’re now engaging with Jacobs, a notoriously big consulting body, and I’m really pleased we have clients and end-users collaborating.”

Jones has operations managers, design managers, document controllers on board who are all excited about going digital. “Rather than just having the BIM enthusiasts tell them it’s a great new world, it’s much better to have peer-to-peer communication and training,” he adds, highlighting that the ben38

efits of going digital with Aconex will be huge. “Just getting drawings from our local agents, from a hundred tablets in the field, will make a massive difference to our business. We’ve got parts of the company, in the utilities business, where our teams might have various jobs to complete and on contract three, they find out they haven’t got the right bit of paper. So, they all come back to the office, for it and it costs the business a fortune - it’s ridiculous in a world that should be paperless. So now they’ve all got Aconex with job packs downloadable to their smartphones.”

Murphy Group’s business transformation journey has seen the company AUGUST 2019

analyse its processes and the technology and tools needed, ensuring they are wrapped around its new values of collaboration combined with an understanding of data security.

A ten-year plan is driving the company to become a tier-one contractor with a £2bn revenue target, 10% operating margin, and a 10% profit margin. “Underlying this, we’ve become smarter,” pledges Jones. “We work on projects where we’ve got a real USP using our direct delivery model, on tricky schemes other firms won’t touch.

Imagine building a hotel over the top of a railway, next to a gas station. Murphy Group tackles that, where others might shy away. There’s an opportunity out there for Murphy to grow but to realise this is not just about transforming the operating model, but completing a complimentary digital upgrade that supports it.”

w w w.c o nst ruc t i o ngl o b a l. com

39

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CONSTRUCTION 4.0

CONGRID: SAF E T Y AND QUALIT Y ASSURED

42

Construction Global hears from Congrid CEO Timo Makkonen on how the Congrid Live platform can enhance productivit y with mobile tools tailored to support construction supervision of documentation and inspections WRITTEN BY

AUGUST 2019

DAN BRIGHTMORE

43

Timo Makkonen, Founder & CEO, Congrid w w w. c o n s t r u c t i o n g l o b a l . c o m

CONSTRUCTION 4.0

C

ongrid began life in 2012 with

safety management combines the

two site managers who could

expertise of construction profession-

see the importance of embrac-

als and software developers.”

ing digital tools for construction.

44

Congrid is the market leader in

Working in the field of quality assur-

Finland, boasting more than 100

ance in Finland they realised the sec-

customers and new orders across

tor wasn’t taking advantage of the

the Nordics. “We have site-proven

latest technology via smartphones

solutions,” confirms Makkonen. “The

and tablets. Founder & CEO Timo

key to our system is that we have

Makkonen explains to Construc-

a platform in place which enables

tion Global how the systems avail-

collaborations and transparency

able weren’t suitably transparent

when it comes to monitoring quality

for safety and quality inspections of

and safety. When the sites collect

site work whilst, “our comprehensive

data, you can share photographs of

solution for construction quality and

defects or quality inspections; it’s all

AUGUST 2019

structured and organised. This way

omies which can be built around indi-

the data can be utilised later for ana-

vidual solutions. “We are investing in

lytics or data visualisations. Congrid

our APIs to be available on whatever

also enables subcontractors, main

platforms the industry is using,” he

contractors and developers to col-

confirms. Allied to this, Congrid is fo-

lect the data, and be an integral part

cusing on the implementation of data

of a cooperative effort to improve

via the Internet of Things (IoT) to sup-

construction quality.”

port its quality monitoring offering.

Makkonen and his team believe in the power of platforms and the econ-

“We predict that in the future IoT data will be supplemented by some kind

“ O U R C O M P R E H E N S I V E S O L U T I O N F O R C O N S T R U C T I O N QUALIT Y AND SAFE T Y MANAGEMENT COMBINES THE E XPERTISE OF CONSTRUCTION PROFESSIONALS AND S O F T WA R E D E V E L O P E R S ” — Timo Makkonen, CEO, Congrid

Photo: Performing and photographing in the metro © www.lansimetro.fi/en/home

w w w. c o n s t r u c t i o n g l o b a l . c o m

45

CONSTRUCTION 4.0

46

“ O UR S OLU TION IS A DA P TA BL E; IT L INKS TO COMPA N Y-W IDE SE T TING S A ND FOL LOW S THEIR P R OCES SES, REGA RDL ES S OF THE SIZE OF THE COMPA N Y OR P R O JECT ” — Timo Makkonen, CEO, Congrid

of machine learning to help project managers understand the insights and utilise them. For example, we can look at how concrete or painted walls dry before the next phase of work begins.”

Makkonen highlights the flexibility of this approach as it does not have to always rely on physical inspections throughout building phases. During winter in Finland the temperature can drop below -10 degrees; here IoT sensors could detect something as simple as an open door making it too cold for paint to dry.

Collaboration is key for Congrid moving forward. “We are utilising industry R&D as opposed to a customer-specific approach,” explains Makkonen. “On the business side, we select vendors who will provide supplementary additions to our system and more value for our customers. For example, with the Internet of Things (IoT), open platform thinking is helping us connect the dots to move forward.” Congrid is working with eGate Smart Building Innovation here for data visualisation. eGate enables real-time, wirelessbased surveillance of the condition of structures and air on the construc-

AUGUST 2019

CLICK TO WATCH : ‘CONGRID – MOBILE APPLICATION FOR CONSTRUCTION SITE MANAGEMENT’ 47

tion site and buildings in use. The

Management Package. Our job is to

builder can monitor works such as the

provide the builder with a good, stress-

temperature and drying of concrete

free night’s sleep.”

with remote devices. “Our collabora-

Makkonen believes that due to

tion enables Congrid’s customers to

its more stringent health and safety

read the condition information of a

laws, Finland is marginally ahead of

construction site or building straight in

the UK in its approach to quality and

Congrid, i.e. the same location as other

safety management. Congrid’s UK

project documents and information,”

launch will push the boundaries and

says Jarkko Haukijärvi, CEO of eGate.

responds to the need for a customis-

“Cooperation with eGate is a natural

able platform that doesn’t require hard

continuum,” adds Makkonen. “Sensor

coding to make changes. “Making site

information complements the Con-

work transparent is our message, and

creting Protocol and Congrid’s Quality

it’s a big differentiator as we contribw w w. c o n s t r u c t i o n g l o b a l . c o m

CONSTRUCTION 4.0

C O L L A B O R AT I N G W I T H W S P F I N L A N D

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WSP Finland (part of the global WSP group offering strategic advice to clients in the construction and infrastructure sector) is a multidisciplinary expert company. WSP Finland chose Congrid as their tool for construction documentation and inspections to facilitate the management of information and tasks in construction projects.

The cloud-based soft ware allows all important data to be stored in the same place and easily shared. According to Samuli Salonen, a MSc Engineer at WSP, one of Congrid’s greatest benefits is to bring unity and transparency to reporting.

The results of Salonen’s master’s thesis on the development of the WSP Building Services Terve Talo (Healthy House) process will be utilised in development work together with Congrid. “From the perspective of construction and inspections, we see a huge potential in Congrid’s software for comprehensive management of risks and quality in construction projects. We have wanted to develop the software in this direction in cooperation with Congrid,” says Salonen. Congrid’s CEO Timo Makkonen is excited about the collaboration: “Our partnership with WSP shows we have succeeded in developing our products also for the benef it of developers and inspectors. With continuous development together with our customers, we ensure that our products will continue to be the best tool for overall qualit y management of construction projects.”

AUGUST 2019

49

Photo: Lighting and Daylight © www.wsp.com/en-GL/hubs/workplace

ute towards the changing culture of construction,” says Makkonen. “Our solution is adaptable; it links to company-wide settings and follows their processes, regardless of the size of the company or project.”

While recognising the challenge of Congrid’s expansion from the Nordics, Makkonen believes keeping focused on quality and safety management is the key to keeping its product in place.

“There are technical temptations,” he w w w. c o n s t r u c t i o n g l o b a l . c o m

CONGRID

concedes. “And of course, scaling is something that needs vision and the right people on board to drive it. We will concentrate on the actions which add value for the customer, and retain that customer focus.”

Data-driven decision making is a key trend in construction and one Makkonen is keen for Congrid to exploit.

“People are looking to understand the value of data and find ways to visualise it,” he says. Our customers are keen to find ways of using machine learning 50

“ O UR CU S TOMER S A RE K EEN TO F IND WAYS OF U SING M ACHINE L E A RNING TO P RED ICT ERR OR S IN T HE F U T URE . T HE Y ’ RE A SK ING U S TO HEL P T HEM V IE W F INDING S IN A C ONCRE T E WAY OR , IF T HE Y ’ RE D OING T HIS T HEMSELV ES, L E V ER AGE T H AT D ATA VIA API” — Timo Makkonen, CEO, Congrid

to predict errors in the future. They’re asking us to help them view findings in a concrete way or, if they’re doing this themselves, leverage that data via API. We have that API in place so custom-

with 14km of rail lines and an under-

ers can build their own screens. We’re

ground metro depot. “Building one sta-

also building the visualisation platform

tion equates to the size of a shopping

to help our customers who don’t have

mall, but underground,” reveals West

the IT department so they can have a

Metro’s Construction Director Tero

cost-effective solution in place with

Palmu. “We need solutions to manage

our system.”

and monitor the whole entity. For sites,

Congrid’s short-term goal is building a stable platform for its UK expansion

Congrid works well.”

Congrid is bringing a wealth of ex-

to bring new customers on board, while

perience from the Nordics to its UK

continuing to develop across the Nor-

launch. “I’m proud to say that almost all

dics. The second phase of the West

new hospitals in Finland are built with

Metro will see five stations built, along

Congrid. It’s also become a major part

AUGUST 2019

S TAT I S T I C S

• C ongrid expands into the UK and appoints Daniel Hunt as UK territory manager • T he Congrid mobile app introduces new levels of transparency and communication for safety and quality on construction projects and helps deliver zero-defect buildings to clients

of projects building two new districts

he adds. “Then, we’ll see a move

including skyscrapers and train sta-

towards combining data which will offer

tions,” reveals Makkonen. “Different

greater efficiency compared to using

companies are involved, but all are us-

several systems. I can assure you that

ing Congrid. Property developers are

this is only the beginning. Our goal is

also starting to demand our solution

that our customers will be able to use

must be used for quality and safety as-

the various technologies available on

surance.” Makkonen predicts solutions

building sites as an integrated part of

like Congrid will become the industry

the Congrid system.”

standard tools of the future. “It’s evident these new systems must be able to talk to each other and that customers will need the big picture in place,” w w w. c o n s t r u c t i o n g l o b a l . c o m

51

T O P 10

52

AUGUST 2019

TOP 10

Construction

technology trends

We look at 10 important tools aimed at increasing efficiencies, reducing costs and improving time-management in the construction sector WRITTEN BY

DAN BRIGHTMORE

w w w. c o n s t r u c t io n gl o b a l . c o m

53

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10

Artificial Intelligence

Born in Gutu, Zimbabwe, Dr. Divine Ndhlukula is the CEO and founder of DDNS Security Operations, also known as SECURICO. The Zimbabwebased outfit offers canine guard services, electronic security, and armored vehicles, among others. SECURICO reportedly employs over 4,000 people. Female roles range from 35% in the electronics divisions to 30% of middle managers to 52% of line supervisors, among others.

The organisation reportedly generates revenue upwards of US$13mn annually, and Ndhlukula ranks among the 50 wealthiest women in Zimbabwe. Ndhlukula has earned numerous awards including the Zimbabwe National Leadership Excellence Award for the private sector in 2016, and African Woman of the Year in 2013. w w w. c o n s t r u c t io n gl o b a l . c o m

T O P 10

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09

Virtual Reality

It’s impossible for you or your clients to truly imagine a site from a set of drawings. With Virtual Reality (VR) the design, plan and implementation of the built environment could never be simpler and creates a truly immersive experience. More importantly, for those constructing, it can allow an assessment of the design to identify potential challenges and areas of concern which can aid in planning the project’s schedule.

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08

Augmented Reality

Augmented Reality (AR) delivers the experience of being inside the building. This form of remote site access offers the benefits of improved safety by allowing workers to visualise the site and gives customers the chance to collaborate on the creation of a space before fully committing to a design and build. Companies like Scope AR are collaborating with Caterpillar to provide an AR-based live support video calling platform built specifically for the unique remote assistance needs of industries using heavy machinery.

w w w. c o n s t r u c t io n gl o b a l . c o m

Still relying solely Switch to automated on IR scanning? real-time temperature data.

Introducing the

Starline Temperature Monitor

Automated temperature monitoring is the way of the future. The Starline Critical Power Monitor (CPM) now incorporates new temperature sensor functionality. This means that you’re able to monitor the temperature of your end feed lugs in real time– increasing safety and avoiding the expense and hassle of ongoing IR scanning.

To learn more about the latest Starline CPM capability, visit StarlinePower.com.

59

07

Blockchain Blockchain

More than just a platform for cryptocurrencies, Blockchain offers the ability to speed up interactions and reduce operational costs while providing a secure and trusted transaction history. Solutions like Brickschain can create a new data fluent reality. “Project owners and teams have been reliant on excel spreadsheets and old school media to handover a project,” says CEO Bassem Hamdy. “Integrations through the blockchain enable connectivity between multiple key stakeholders in the construction supply chain. Without this technology, the built worlds will continue to lose 95% of its data on handover. By capturing these lost data resources, we gain efficiencies in asset performance and ROI for our clients, not available before.” w w w. c o n s t r u c t io n gl o b a l . c o m

T O P 10

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06

Building Information Modeling (BIM)

Building Information Modeling (BIM) is at the heart of a smart revolution transforming construction. BIM is becoming standard on high-end projects such as infrastructure. The benefits of connecting workflows across a project, such as the M4 Smart Motorway Programme undertaken by Balfour Beatty, allows multiple stakeholders from design, construction and engineering teams to coordinate and realise new efficiencies. With more of these projects requiring BIM Level 2 capability, it’s vital that construction companies of all sizes embrace an approach that consolidates data across a project into a single dashboard providing actionable insights.

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05

Drones Drones

Drones are used to monitor more efficiently the progress against the project programme and provide greater project certainty. Able to map sites 400 times faster than manual methods, drones collect data in large volumes and are often integrated with BIM systems to create highly accurate visual representations of project sites. According to a report by PwC, they could save the UK construction industry alone $4.65bn by 2030, with the drone economy employing more than 600,000. In the future, they will be able to harness machine learning to provide a microscopic level of detailed monitoring.

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T O P 10

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04

Internet of Things

The connection of devices via the internet is gathering pace. A recent report by Gartner estimates there will be more than 26 billion connected devices by 2020. For construction it all starts with sites achieving connectivity, linking back to the main office. Arguing the business case for the Internet of Things, PwC highlights the benefits: “By enabling construction machinery, equipment and structures to communicate with a central data platform, critical performance parameters will be highlighted, allowing accurate and proactive adjustments to be made in real-time. Up-front management like this will significantly reduce programme risk and project inefficiencies, improving forecasting for future projects.�

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03

Robotics Robotics

The use of construction robots is set to rise. Autonomous vehicles are increasing safety and efficiency with round the clock working. Robotic arms have been used in manufacturing assembly lines for years and now that technology is being adapted to be more portable or used for a range of labour-intensive tasks on construction sites – such as moving materials, building masonry walls and 3D printing structures.

SAM, short for Semi-Automated Mason, is among the first commercially available bricklaying robots designed and engineered by Construction Robotics. The SAM100 can work collaboratively with on-site masonry construction and lower the health and safety impact on the workforce. w w w. c o n s t r u c t io n gl o b a l . c o m

T O P 10

02

3D printing

3D printing can cut project costs, environmental impact and provide a solution to the shortage of skilled workers. On larger projects, MEP (Mechanical, Engineering & Plumbing) specialists like Newtecnic are using the technology to

64

create complex façades by combining up to 50 machines and processes into a single output to provide a superior technical solution which can deliver both ease of fabrication and construction, allied to long-term durability. The ability to iterate the design and improve it from a manufacturing standpoint, negates the need for a big scale workshop using instead a machine linked to the design itself. Machines like the Concreative Concrete 3D features the world’s largest 6-Axis arm 3D Printer, capable of creating elements up to 4.5m in height and up to 6m in length in one shot.

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T O P 10

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AUGUST 2019

01

Wearable tech

Smart glasses, clothing, sensors and other wearable tech can both improve safety and boost efficiency.

With Microsoft HoloLens, the wearer can pin their digital content – such as apps, information, and multidimensional videos – in the physical space around them, enabling interaction via holograms blended into the real world. A head-worn augmented reality computer offers an alternative to working from paper blueprints or digital screen-based models. Other innovations include intelligent caps that detect worker fatigue and miniature gyroscopes which sense trips, falls and accidents.

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EVENTS & A S S O C I AT I O N S

The biggest events and conferences around the EDITED BY DAN BRIGHTMORE world for fintech leaders

24–25 SEPT 2019

Construction Technology Forum [ DUBAI, UAE ] Building on the success of last year’s inaugural event, CTF 2019 will bring together leaders from around the globe to discuss real technology use

68

9–11 OCT 2019

CONSTRUCT [ MARYLAND, US ]

cases that can help you build greener,

CONSTRUCT provides a platform for

cheaper, faster and safer. The two-day

exploring and refining innovative solu-

event is dedicated to showcasing how

tions to solve complex problems facing

technology adoption will transform

the AEC industry today. During the

the Middle East region’s construction

three-day educational programme

sector. The focus is on accelerating

and two-day expo, industry leaders

widescale technology use across the

converge with a common goal of edu-

last major industry to be disrupted.

cating and inspiring for the betterment

CTF helps unleash its full potential

of the industry. From emerging profes-

by moving beyond the hype and

sionals to influential industry veterans,

demonstrating what it can really do

AEC professionals can refine their

for today’s construction site and mega

skills and increase their knowledge

projects. Speakers include: Djamil

that will in turn give them a competitive

Yahia-Ouahmed, Head of Data & AI,

edge in their field. At CONSTRUCT,

Vinci; Peter Jones, Technical Director,

you can earn continuing education

Skanska UK and Zhu Jianchao, VP

credits, network with peers, and see the

& chief Engineer, China State Con-

latest in products and services from

struction Engineering Corporation.

a diverse range of top manufacturers.

AUGUST 2019

16–17 OCT 2019

Digital Construction Week [ LONDON, UK ]

6–8 NOV 2019

tal construction, engineering, design,

Design-Build Institute of America DBIA Conference & Expo

manufacturing and operation. DCW

[ LAS VEGAS, US ]

2019 will feature a two-day exhibition

Collaborate. Educate. Celebrate.

of the latest construction technologies

The annual DBIA Conference focuses

from some of the biggest tech and con-

on the fastest growing and most popular

struction companies changing the face

method used to deliver construction

of the sector. Experience interactive

projects in America. It attracts

hands on demonstrations, free to

thousands of attendees and hundreds

attend seminars, workshops, classes

of exhibitors each year offering unique

and networking events as well as a tick-

opportunities to network with peers –

eted, exclusive leadership conference.

both owners and practitioners – to make

The aim is to help the industry explore

fruitful connections that will create long-

its potential and understand how best

lasting impact. Design-build is the future

to adopt and implement these new

and the DBIA Expo is the perfect place

technologies, tools and processes

for newbies and pros alike to get the

to improve profitability and efficiency,

latest on important design-build trends

creating a smarter and more diverse

and topics with insight from a host

industry.

of seasoned speakers.

Digital Construction Week is the only event series in the UK dedicated to digi-

w w w. c o n s t r u c t io n gl o b a l . c o m

69

EVENTS & A S S O C I AT I O N S

The biggest events and conferences around the EDITED BY DAN BRIGHTMORE world for fintech leaders

20–21 NOV 2019

Offsite Construction Show [ LONDON, UK ] The Offsite show is a magnet for senior specifying and purchasing personnel who appreciate the chance to both and network at one location featuring

Greenbuild International Conference & Expo

over 100 exhibiting companies with

[ ATLANTA, US ]

the latest and best offsite construction

Greenbuild is one community

products, services, innovations and

of professionals, advocates and

technology across 100 categories.

practitioners, students and teachers,

It features everything from building

designers and builders, and everything

materials and composite panel

in between. Always in pursuit of what’s

manufacturers to design & consultancy,

next - new technology, new ideas and

engineering & construction consultants,

new ways forward - it’s dedicated to

modular construction, LSF Structures,

transforming the market and changing

hybrid products, precast concrete and

the way people all over the world

timber frame manufacturers. No other

experience buildings. Greenbuild is the

show comes close to offering the ROI

world’s largest conference and expo

for specialist industry suppliers because

dedicated to green building; bringing

everyone in attendance has one thing

together industry leaders and experts

in common, construction.

dedicated to sustainable building.

maintain and expand their supply chains 70

19–22 NOV 2019

AUGUST 2019

27–28 NOV 2019

London Build

4–6 DEC 2019

The Buildings Show [ TORONTO, CANADA ]

[ LONDON, UK ]

The Buildings Show provides an

London Build has established its

unforgettable experience as North

reputation among the UK’s leading

America’s largest event for products,

construction shows. Free to attend,

services, educational programming

and featuring 500+ speakers, 350+

and professional networking. This

exhibitors and 25,000+ pre-registered

spectacular event for the design,

attendees, it offers a platform for

architecture, construction and real

extensive networking with thousands

estate communities has been a fixture

of buyers, senior decision makers and

for the past 30 years. New for 2019,

influential industry experts. Learn about

the Buildings Show introduces its

the major construction projects across

PropTech expo, Buildings Connect,

the capital and how to get involved.

in the North Building along with

Generate thousands of new contacts

HomeBuilder & Renovator Expo

who have purchasing power and

and the World of Concrete Pavilion.

business to place. Explore the latest

Buildings Connect will be a gathering

innovation, investment opportunities

of great minds for a dynamic showcase

and developments. The event includes

of innovative technology directly

summits on infrastructure, BIM (Building

impacting people, places, properties,

Information Modeling), sustainability

portfolios, energy use and operational

and fire safety.

efficiencies within the built environment.

w w w. c o n s t r u c t io n gl o b a l . c o m

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Helping enterprises realise the power of digital transformation WRITTEN BY

HARRY MENEAR PRODUCED BY

TOM VENTURO

AUGUST 2019

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I N T E L C O R P O R AT I O N

Lisa Davis,Vice President of Digital Transformation and Scale Solutions, Enterprise and Government, in the Data Center Group at Intel, discusses the company’s digital transformation from PC to data-centric, and the need for digital transformations to be both holistic and customer driven.

U

biquitous digital transformation and mass migration towards the cloud has become the new reality for the world’s corporations,

governments, and educational institutions. As data 74

increasingly becomes the fuel powering the global economy, new methodologies, technologies and philosophies need to be developed in order to remain marketable – even the industry’s largest players are changing their playbooks. Intel, with over half a century at the forefront of semiconductor innovation, has been a catalyst for some of the most significant technology transformations in modern history, helping reinvent the way we work and play and thrive in the digital era.

Today, Intel is both helping its diverse ecosystem of customers and partners harness the power of the digital transformation, while simultaneously undergoing its own transformative shift in its business focus. “It’s a data-centric world, and Intel as an organisation is transitioning to harness the value that this data provides,” explains Lisa Davis, AUGUST 2019

“Intel is moving from a PC-centric strategy to a data-centric one” — Lisa Davis, President of Digital Transformation & Scale Solutions, Enterprise & Government, Data Center Group, Intel

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I N T E L C O R P O R AT I O N

Vice President and General Manager of Digital Transformation & Scale Solutions at Intel. “We fully recognise the importance of being data-centric, to both our business and our customers. Leveraging the latest technologies that help to move, store and process data allows us to serve

“ Your company’s 76 ability to keep pace with the competition by leveraging technology to provide the services, capabilities and experiences your customers expect today is paramount” — Lisa Davis, President of Digital Transformation & Scale Solutions, Enterprise & Government, Data Center Group, Intel

AUGUST 2019

our customers’ needs better.”

Unlocking the power of Big Data is, Davis recognises, the primary driver of Intel and its customers’ digital transformation. In the modern world, a successful digital transformation is the difference between commercial viability and being consigned to the Wikipedia footnotes of history. “It is extremely difficult to compete in today’s market using the technologies of yesterday,” says Davis. “Your company’s ability to keep pace with the competition by leveraging technology to provide the services, capabilities and experiences your customers expect today is paramount. The companies that don’t do that aren’t likely to survive.” We sat down with Davis to discuss her insights,

CLICK TO WATCH : ‘BEHIND THE SCENES WITH LISA DAVIS: A NEW ERA OF IT’ 77 gained from a career in technology

“I spent 26 years, after graduating from

spanning more than three decades in

Syracuse, working for the US Depart-

the public and private sectors, into the

ment of Defense. I think I may be one

need for ongoing digital transformations

of the few people who started as a high

that are holistic, guided by corporate

school senior, as a GS2 – the very

strategy and ultimately driven by

bottom of the pay scale – and retired

customer demand.

as a Senior Executive Service Member,

Davis’ journey in the public sector

which is equivalent to a US Admiral or

began as a senior in high school,

General.” Throughout her career with

spending her summers throughout

the DoD, Davis held almost every job

college working in a Junior Fellowship

in the IT organisation, rising from

Program at the Lakehurst Naval Air

a computer programmer, to managing

Engineering Center. “They were trying

help desks services, to managing

to recruit engineers to come to work

infrastructure systems, to running

for the US Government,” she recalls.

mission control systems, to being w w w.c o nst ruc t i o ngl o b a l. com

I N T E L C O R P O R AT I O N

78

“ Digital transformation is ultimately about the experiences we create for our customers” — Lisa Davis, President of Digital Transformation & Scale Solutions, Enterprise & Government, Data Center Group, Intel

AUGUST 2019

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I N T E L C O R P O R AT I O N

80

a Deputy CIO and eventually CIO for

during her time in government, and

the Counterintelligence Field Activity

soon brought the concept of seamless

in DOD, and then for the US Marshals

internet connectivity to the Georgetown

Service at the Department of Justice.

campus. She served at the college

In 2012, Davis made the decision

for a further three years before making

to leave the public sector and move to

the move to Intel, taking on her current

academia, where she became CIO of

role two years later running the Digital

Georgetown University. “I was intrigued

Transformation and Scale Solutions

by the mission, which was to take an

business, for Enterprise and Government

institution created in 1789 and continue

customers in the Data Center Group

to make it digitally relevant for the

at Intel. “What I love about this role

students of today,” Davis recalls.

is that it allows me, having been a

Guiding digital transformations was

customer for the majority of my career

something Davis has specialised in

as a CIO, to now be in a position to

AUGUST 2019

E XE CU T I VE PRO FI LE

Lisa Davis, Vice President, Data Center GroupGeneral Manager, Digital Transformation and Scale Solutions, Enterprise and Government Lisa Davis is responsible for growing the data center business and working alongside enterprise and government CIOs to create IT transformation strategies for their organisations.

Davis joined the Data Center Group from the Intel IT Group where she led and developed the IT architecture and integrated technology solutions supporting Intel’s world-class global supply chain, HR, Finance, and M&A IT. Davis is a three-time Chief Information Officer and has led four technology transformations over the course of her 30-year career in technology. Prior to Intel, Davis served as Chief Information Officer (CIO) at Georgetown University, and held a variety of technology leadership roles in her 26-year career in the Federal Government. As a member of the Senior Executive Service she was the CIO of the U.S. Marshals Service in the Department of Justice, as well as CIO of the Counterintelligence Field Activity in the Department of Defense. Throughout her 30-year career in technology, Davis has been a champion for women in technology and leadership – channeling that passion into leading professional development initiatives for women.

She has served on the board of Mirantis, as well as the National Center for Missing and Exploited Children and a number of non-profit boards.

Lisa holds a bachelor’s degree in computer engineering from Syracuse University, and a master’s degree in human resources management from Golden Gate University, and is also a Certified Information Systems Security Professional (CISSP).

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I N T E L C O R P O R AT I O N

influence the product roadmap and build solutions with Intel’s diverse ecosystem of partners that help our enterprise customers on their digital transformation journey,” enthuses Davis.

Having run the gamut of public and private sector digital transformation roles, Davis recognises that, while there are differences between the “different flavors of government”, academia and the private sector – like speed of adoption, budget constraints and organisational structure – every transformation can be distilled to a few 82

core truths. Firstly: “Digital transformation is ultimately about the experiences we create for our customers, whether those customers are the men and women of the US Marshals Service, or the students, faculty and administration of Georgetown University.”

Unlocking the power of digital transformation is, in Davis’ mind, essential to providing Intel and its partners’ customers with the experiences they need. “I manage the global business for hybrid multi-cloud, artificial intelligence, enterprise analytics and cyber security solutions.

We’re largely driven by figuring out how we help our customers move from AUGUST 2019

legacy technology environments to leveraging cloud technologies. It’s about right workload in the right place for the right business requirements,” says Davis. “Today, our customers are managing IT environments that are more complex than ever as they manage distributed environments that consist of workloads or applications sitting on-prem and in private clouds, sitting out at public clouds, and now on the intelligent edge and with many different public cloud providers.”

The complexity and increasingly interconnected nature of enterprise software and the businesses that software supports is at the heart of Davis’ second core truth: “Digital transformation strategy needs to be holistic, because it’s not just about the technology,” she insists. “One of the first things I ask our customers is what their corporate strategy is. Technology should be leveraged to help drive the overall corporate or government strategy of the company. Corporate strategy and technology need to be connected. Today, every company is a technology company.”

In a landscape where technological innovations move from the theoretical w w w.c o nst ruc t i o ngl o b a l. com

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I N T E L C O R P O R AT I O N

$70.8bn Approximate revenue

1968

Year founded

107,100

84

Approximate number of employees

AUGUST 2019

85

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I N T E L C O R P O R AT I O N

to the commonplace at head-spinning speeds, it is a common mistake for companies to latch onto every new development, implement it quickly, and then try to figure out the business case later. “Don’t digitally transform for the sake of technology,” warns Davis.

“I digitally transform businesses to help them compete and remain marketable.

When we talk about transformation, it’s about a connection to your corporate strategy. It’s also about a data strategy because ultimately I want to modernise and help transform so I can 86

leverage the data within my company to drive insights for the business.”

One new Intel technology that’s playing a key role in harnessing increased amounts of data for more rapid insights is Intel Optane DC Persistent Memory. In development for the past 10 years, Intel Optane DC Persistent Memory represents a re-architecting of the memory storage hierarchy. “We’ve created a new memory pool that is non-volatile, unlike RAM, and delivers more capacity and better TCO,” explains Davis. “A great use case for Optane is in in-memory databases like SAP Hana. SAP has been a key innovative partner in AUGUST 2019

87

“Digital transformation strategy needs to be holistic, because it’s not just about the technology” — Lisa Davis, President of Digital Transformation & Scale Solutions, Enterprise & Government, Data Center Group, Intel

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I N T E L C O R P O R AT I O N

leveraging this new technology, which

committees where people would ask

allows us to put large amounts of data

me when the ‘digital transformation

in memory, next to the CPU, to solve

thing’ was going to be over,” Davis

the toughest business problems for the

laughs. “Digital transformation,

company. That’s the power of this new

certainly in today’s market, doesn’t

technology.” Ultimately, the product will

have a start and an end. If you continue

help Intel and its customers navigate

to evolve and try to keep pace with the

the exponentially growing ocean of data

technology, transformation will always

covering the world, and draw insights

happen.” Much as it took on a pivotal

that will drive customer satisfaction and

role in the democratisation and mass

help determine where the next stage

distribution of the microchip over the

of digital transformation leads.

last 50 years, Intel is positioning itself

“I remember sitting in budget

to be at the heart of a new reality,

88

“ Digital transformation, certainly in today’s market, doesn’t have a start and an end” — Lisa Davis, President of Digital Transformation & Scale Solutions, Enterprise & Government, Data Center Group, Intel

AUGUST 2019

constantly shaped and reshaped

being at the forefront of providing the

by digital transformation. Davis is

end-to-end solutions that we can build

confident that, going forward, she will

with our ecosystem of partners to help

be able to help Intel, its partners and,

all of our customers on their digital

most importantly, the end customer,

transformation journeys.”

be prepared to meet the future.

“Intel is continuing to make investments and will continue to lead innovation to support our customers and partners.

Certainly, in the areas of hybrid cloud, artificial intelligence, enterprise analytics, cybersecurity and even quantum computing, Intel is about 89

CLICK TO WATCH : ‘INTEL OPTANE DC PERSISTENT MEMORY FILLS THE GAP BETWEEN DRAM AND SSDS’

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INSIDE LEE INDUSTRIAL CONTRACTING’S PEOPLE-DRIVEN DIGITAL TRANSFORMATION WRITTEN BY

HARRY MENEAR

AUGUST 2019

PRODUCED BY

TOM VENTURO

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LEE INDUSTRIAL CONTRACTING

Lee Industrial Contracting Senior Operations Manager Andrew Keilman and Director of Sales Michael Hahn discuss the company’s people-first digital transformation strategy

A

s the pace of technological advancement increases exponentially with each passing year, companies are given more

access than ever to solutions that increase efficiency, cut costs and drive competitive advan92

tage. However, in the light of new and dazzling technological applications, it is all too easy to lose sight of the core principle of a business relationship: the people. The shiniest, most powerful business tools in the world are worthless without the right people to wield them, and market leading products are irrelevant if they are not suited to the needs of the customer. For over 30 years, Lee Industrial Contracting has been working to bring turn-key solutions to heavy industry in a way that marries sector leading, top quality products with the right people in order to provide the best possible customer experience. “We consider our company to be a strategic partner with all of our customers.

Their goal is our goal,” says Michael Hahn, Director of Sales at Lee.

AUGUST 2019

“ WE CONSIDER OUR COMPANY TO BE A STRATEGIC PARTNER WITH ALL OF OUR CUSTOMERS. THEIR GOAL IS OUR GOAL” — Michael Hahn, Director of Sales, Lee Industrial Contracting

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LEE INDUSTRIAL CONTRACTING

“ LEE HAS THE BEST PEOPLE IN EACH RESPECTIVE TRADE THAT WE DO WORK IN” — Andrew Keilman, Senior Operations Manager, Lee Industrial Contracting

As a people-driven company, Lee is always looking to do things in the most efficient, cost effective, meaningful manner that adds optimum value for the client in the form of end-to-end services. Over the years, the company has grown its capabilities, vehicle fleet and roster of specialized equipment multiple times over, becoming one of the most capable complete solutions contractors in the region. A powerful tool in its arsenal that allows Lee to add value for its customers is its uniquely diverse range of in-house capabilities.

Performing 13 different trade services

94

AUGUST 2019

CLICK TO WATCH : ‘LEE CONTRACTING IN-HOUSE DEPARTMENTS’ 95 in-house sets Lee apart within the

best people in each respective trade

industrial space. Self-performing as

that we work in,” he explains.

many different functions as they do,

We sat down with Hahn and Keilman

allows the company to control every

to discuss Lee’s corporate strategy,

aspect of its projects, from design

competitive advantages, and how the

and cost to scheduling and quality.

next steps in Lee’s digital transformation

For Senior Operations Manager,

journey will allow it to continue putting

Andrew Keilman, who joined the

people, partners and clients at the

company in 2014, the company’s

center of everything it does.

emphasis on an exceedingly high

“We’ve won Supplier of the Year for

standard for in-house capabilities is

General Motors two years in a row,”

what attracted him in the first place.

notes Hahn. One of the key drivers

“When I saw the operations, the people

behind Lee becoming General Motors’

and how everything was organized,

Supplier of the Year is the way the

I wanted to be a part of it. Lee has the

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LEE INDUSTRIAL CONTRACTING

96

delivery and the unique technological

Now, with the rapid advancement of

demands of providing its turn-key

business tools, Lee is preparing to take

solutions. “Our technology played

steps from private towards public

a big part in that award,” explains Hahn.

cloud infrastructure. The company is

Central to Lee’s technology strategy

currently in the process of switching

in the past few years has been the Lee

its operational software over to Oracle’s

Electronic Data Management System

NetSuite, which will enable it to have

(LEDMS), an in-house data center

a much more unified software structure

and management platform. LEDMS,

and accommodate future growth.

Keilman notes, houses the full spectrum

The transition to public cloud software

of Lee’s digital operations, from its

will help provide Lee with real metrics

quoting process to scheduling.

and real analysis on how the company

“It’s one of the big things that General

is performing month over month.

Motors really zeroed in on,” he remarks.

Most importantly, the transition towards

AUGUST 2019

NetSuite will help the company gain

We can’t succeed independently

insight into its CRM process, helping

without all those folks at the table,”

Lee continue to build meaningful,

says Hahn. “The key is understanding

collaborative and long-term relation-

the client’s performance metrics.

ships with Lee’s clients and partners.

It could be dollars, quality or time that’s

The traditional relationship between

most important to them. If we can help

seller, supplier and buyer is evolving.

them save time and increase their

A traditional, purely transactional

ability to react to their customer

approach is no longer viable in the

requirements everybody wins.

modern world of ecosystems and

We also have something else that other

strategic relationships. Lee sees the

companies don’t offer: value engineering.”

shift in the status quo and is working

With its extensive roster of trades

to embrace a collaborative approach.

and in-house capabilities, Lee is able

“We have strategic partners, strategic

to explore a potential customer’s goal

subcontractors, strategic design firms

and create their request for proposal

and strategic materials providers.

(RFP), pitching them additional ways

E XE CU T I VE PRO FI LE

Andrew Keilman, Senior Operations Manager Andrew Keilman is a Senior Operations Manager at Lee Contracting. Kielman has been in the industry for over 22 years.

He started at Lee in 2014 as a Pipefitting Coordinator and was quickly promoted to oversee multiple departments as an Operations Manager. Andrew was most recently promoted to Senior Operations Manager in 2019.

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LEE INDUSTRIAL CONTRACTING

98

AUGUST 2019

1989

Year founded Employee owned since

2015 434

Number of employees

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99

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spectronelectric.com

31400 Kendall Suite A Fraser, MI 48026

to increase value through their project.

areas of the company that meet on

“Value engineering has reduced cost,

a monthly basis and come up with

waste and time spent, all of which are

ideas to give back to our employees,”

invaluable to the customer. Between

says Keilman. From management and

70-80% of the time our customers go

communications techniques to trade

with our value engineering options.”

skill training, Keilman explains that

The emphasis on collaboration at

Lee’s team is dedicated to “building up

Lee isn’t restricted to relationships

all of our people, all the way from the

between the company and its clients;

apprentice level up to the highest tier

internal cooperation and support is

of management”. Not only are Lee’s

a core value that the executive team

employees made to feel as though their

works hard to support. Morale and

company is invested in them, but four

personal development are also

years ago founder Ed Lee made sure

important to Lee’s corporate culture.

that every employee was personally

“We have a morale team, which is

invested in the company. “Ed decided

comprised of people from various

to sell the company to the employees,

E XE CU T I VE PRO FI LE

Michael Hahn, Director of Sales Michael Hahn has been in the industry for 33 years and has been with Lee Contracting for 15 years. Michael started out managing the electrical department and quickly moved into sales to help build the business for Lee. Michael was promoted to Director of Sales at the beginning of 2019.

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LEE INDUSTRIAL CONTRACTING

“ THE KEY IS UNDERSTANDING THE CLIENT’S PERFORMANCE METRICS. IF WE CAN HELP THEM SAVE TIME AND INCREASE THEIR ABILITY TO REACT TO THEIR CUSTOMER REQUIREMENTS EVERYBODY WINS” 102

— Michael Hahn, Director of Sales, Lee Industrial Contracting

AUGUST 2019

so we became 100% employee owned,” says Hahn.

Valuing its employees as much as it does, Lee’s corporate strategy places tremendous emphasis on safety. The company has a strong safety team that is involved in every project, job hazard analysis and tool box talks; the health and wellbeing of Lee’s people is paramount. As it embraces the next stage of its digital transformation journey, the company is keeping people at the heart of everything it does.

Along with the management team, including Keilman and Hahn, are at the helm of a diverse, capable, innovative company that puts people first, using the power of human dedication and ingenuity to drive innovation. Looking to the future, Keilman is confident in the capabilities that Lee brings to the table: “We have the best people, the best tools, the best equipment, the best facilities and the best plan on every project that we do. I think that’s enabled us to be successful year after year.”

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104

Innovation, sustainability and a people first approach: Hansen Yuncken’s recipe for construction success WRITTEN BY

LAURA MULLAN PRODUCED BY

TOM VENTURO

AUGUST 2019

105

The Sydney Coliseum Theatre w w w.c o nst ruc t i o ngl o b a l. com

HANSEN YUNCKEN

As one of Australia’s leading privately owned construction companies, Hansen Yuncken is at the forefront of change and innovation in the building industry

C

onstruction company Hansen Yuncken has continued to define the Australian skyline for decades, creating some of the nation’s

most notable landmarks and buildings including Melbourne’s Port Authority Building and the Museum of Old and New Art (MONA). Yet, although the Australian firm has a rich history spanning over a century, it certainly isn’t stuck in the past. Keeping 106

up with the blistering pace of change in the construction sector, the business is tackling each and every project with aplomb and an innovative stance.

It’s for this reason that Project Manager Vanja Krumpacnik believes that Hansen Yuncken remains a heavyweight in the industry, even after all these years. “As the years have gone by, we’ve grown to take on bigger and more complex projects,” he explains. “We’re trying to be a leader in the construction sector by using new technologies which allows us to provide transparency to our stakeholders, clients and consultants regarding quality and safety processes on site. We also have a rich history; we’ve been around for 100 years and whilst we’re changing with the times in terms of techniques and technologies, our core principles and values have stayed the same.” Michael Gibson, Senior AUGUST 2019

107

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HANSEN YUNCKEN

“ With HYway, we can quickly and clearly identify what’s happening on projects from safety to cost”

108

— Michael Gibson, Senior Contract Administrator, Hansen Yuncken

Contract Administrator, also proposes that the firm’s landmark builds have helped to establish Hansen Yuncken as a reputable brand. “It makes clients want to be associated with us and helps to attract talent. We’ve always been an employer of choice,” he notes.

Whether it’s in the commercial or community fields, health, entertainment or somewhere in between, Hansen Yuncken has created landmarks for sectors across the country. Take the theatre world, for instance: not only is Hansen Yuncken in the midst of redeveloping Her Majesty’s Theatre in Adelaide and ‘The Hedberg’ Creative Industries and Performing Arts Development in Tasmania, it’s also in charge of creating the Sydney Coliseum Theatre, West HQ, set to open in December 2019.

With a sleek undulating design allowing for up to 2,200 guests, the Sydney Coliseum Theatre is set to be the first of its kind outside of Sydney’s central business district (CBD). West HQ CEO Richard Errington says: “With its spectacular architecture and design, Sydney Coliseum Theatre, West HQ will set a benchmark for the

AUGUST 2019

CLICK TO WATCH : ‘SYDNEY COLISEUM PROJECT’ 109 arts industry globally and is something Greater Western Sydney residents will be immensely proud of.”

Executive Director of Sydney

(NSW) and Eastern Sydney” The right mix of common sense, intelligent thinking and cutting-edge digital technologies helps Hansen

Coliseum Theatre, West HQ, Craig

Yuncken manage and govern its

McMaster added: “The theatre is

projects. It keeps people safe, allows

a stunning multi-mode venue that will

them to focus on what they need to

host world famous musical theatre

do and ensures their clients get what

and live music, family entertainment,

they want when they need it.

comedy, ballet and symphony orches-

Backing this human-touch is their

tras. Servicing the 2.2million people of

award-winning Information Manage-

Greater Western Sydney, the Sydney

ment System, HYway. This superfast

Coliseum Theatre is also expected to

virtual brain brings together shared

draw audiences from the Blue Moun-

knowledge, digital applications,

tains, regional New South Wales

software and processes as well as w w w.c o nst ruc t i o ngl o b a l. com

We Challenge You

TO IMAGINE

“For every great piece of art which comes to life, there is a team of highly skilled artists behind the scenes� www.modernpaintinggroup .com Queen Victoria Building, Sydney, Australia

Frank Forouzandeh Founder & Executive Director at Modern Group

NEVER COMPROMISE...

In a city that’s consistently being ranked at the top of the list of places to live in, and boasting of being one of the best in the world, there is no doubt that the construction industry is booming with upcoming projects that make their mark along Sydney’s iconic skyline.

For every great piece of art which comes to life, there is a team of highly skilled artists behind the scenes, contributing in the making of such astonishing artistic edifices.

Challenging traditional views of the trade industry, our vision is to raise the bar on quality and professionalism within the painting trade to a new level.

Disrupting the market with a team of young forward

thinking individuals, Modern endeavours to introduce technology and innovation to a traditional trade industry.

This separates Modern’s services from other industry competitors. This is where Modern Painting Group shines and delivers their outstanding work showcasing talent in what they do best.

We Live by the fierce motto, “Never Compromise”, Modern Painting Group embodies the ease of project management and frameworks by utilising their cutting edge technology , knowledge, expertise and resources to offer practical solutions.

Modern Painting Group only uses the highest quality workmanship and promises quality, which is

why our eyes are cast on the next big up and coming project with Hansen Yuncken towards refurbishing “Western Sydney Performing Arts Centre”, rejuvenating the life of Sydney West’s iconic landmark.

Both Modern Painting and Hansen Yunken share an unparalleled vision of innovation and forward thinking that makes this project such a seamless integration of in-house management platforms by relying on new technologies, as well as adopting a futuristic way of thinking to ensure they are continually on top of the latest trends, systems, processes and commercial expertise.

HANSEN YUNCKEN

112

The Sydney Coliseum Theatre is designed to accommodate live concerts, banquets, theatre and more with fully retractable stalls seating best-practice procedures honed and

can’t live without it. With HYway, we

shaped across a myriad of projects

can quickly and clearly identify what’s

into a centralised hub that is accessible

happening on projects from safety to

to all 24/7. For over 8 years, HYway has

cost,” observes Gibson. “It’s all about

been the digital backbone to Hansen

collaboration; it makes it easier for

Yuncken’s project delivery. Intelligent

project managers to the CEO to see

and intuitive, it drives processes and

where a project is at through live data.

supports precise reporting and

It is even used to compile corporate

informed decision-making: it lives,

reporting.”

breathes and delivers certainty. “We AUGUST 2019

On top of this, Hansen Yuncken is

also adeptly using Building Information

“Since NRAH, Hansen Yuncken has

Modelling (BIM) and Virtual Design

come a long way in its use of BIM and

Construction (VDC) which perhaps

VDC, We have adopted a range of

can be seen most clearly at the

field technologies on our projects

New Royal Adelaide Hospital (NRAH),

such as drones, point cloud scanning

completed two years ago. The $2bn

and supporting Autodesk products

hospital was the largest hospital

that are all accessible via iPads,”

project ever undertaken in Australia

adds Krumpacnik. “We utilise these

and the single biggest infrastructure

to monitor safety and quality and we

project in South Australia’s history.

believe it’s made our teams more

With such complexity and scale, BIM

efficient in delivering trade because

and supporting construction technolo-

we have the latest information at our

gies proved to be useful tools to collate

fingertips. Additionally, we’ve used

and manage the build in a virtual world.

4D programming whereby we’re

E XE CU T I VE PRO FI LE

Vanja Krumpacnik, Project Manager Working for Hansen Yuncken for over a decade, Vanja is an experienced construction professional, having completed a range of hospitality, hotels and entertainment, Defence, commercial and industrial projects. He has been responsible for the delivery of numerous technically complex Managing Contractor projects including the HMAS Creswell School of Survivability & Ship’s Safety, introducing new capability without precedent in Australia. He was also responsible for delivery of the Sikorsky Maintenance & Operations Facility, constructed to meet Sikorsky and the Department of Defence’s requirements.

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113

Axis Metal Roofing is a family owned business of 40 years.

Axis is one of Australia’s leading Metal Roofing & Specialist Cladding Contractors who operate under a certified safety & quality management system.

Proudly involved in the construction of the WSPAC project.MRCAA (Metal Roofing and Cladding Association of Australia) Multi Award winning company.

www.axismetalroofing.com.au info@axisbg.com

essentially adding a fourth dimension

Just as innovation has shaped

to a previous 3D model: time. This

Hansen Yuncken’s operations, the firm

means you can visualise the building

is also keen to promote a more environ-

being constructed in 3D over a time

mentally sensitive way of working. Today,

sequence which provides clarity on

the firm is part of the Green Building

the process and safety of the build.

Council of Australia and therefore, every

Essentially getting an insight into what

decision the construction firm makes

the site conditions and constraints

– from the choice of materials and

might be at a future point in time.

processes to construction waste

We’re modelling structures right down

management and ongoing maintenance

to every single element of steel or

– takes sustainability into account.

precast, and that’s quite unique in

“Hansen Yuncken are not just early

the industry.”

adopters of sustainable design, we 115 E XE CU T I VE PRO FI LE

Michael Gibson, Senior Contract Administrator Michael joined Hansen Yuncken at the start of 2016, bringing with him over 13 years’ construction experience. He has completed a variety of education projects including government education, private education and universities.

Michael is responsible for all head contract management and administration, to ensure project activities are delivered in accordance with the head contract. He has administered a variety of head contracts including PPP, Joint Ventures, Managing Contract, Design & Construct, Guaranteed Maximum Price and traditional Lump Sum Contracts. He is also responsible for management of all subcontracts and consultants, procurement, Building Code compliance and reporting. w w w.c o nst ruc t i o ngl o b a l. com

HANSEN YUNCKEN

116

AUGUST 2019

t

CO MPAN Y FACT S

• Founded in Victoria in 1918 by Lauritz Hansen and Otto Yuncken, the company has been in continual operation for 100 years • Today, Hansen Yuncken has an annual turnover exceeding $1bn

117

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HANSEN YUNCKEN

WITH OVER 40 YEARS’ EXPERIENCE IN PROJECT MANAGEMENT We are proud to be supporting West HQ as their project manager in delivering their 10-year $150 million majorworks masterplan. This includes their most recent projects; the 2000-seat Sydney Coliseum Theatre and 550 space multideck carpark.

Find out more

Follow us @maddisonproperty www.maddisonproperty.com.au PO BOX H109 AUSTRALIA SQUARE NSW 1215

Delivering high-quality fit-out and general contracting services across all major property sectors to Greater Sydney & Regional NSW. Contact us today : info@atlanticid.com.au

JUNE 2019

$1.bn+ Annual turnover

1918

Year founded

600

Approximate number of employees

Monash University Caulfield Library

actually helped to write the Green

out a rewarding career in the sector,

Star standard, a set of sustainability

Hansen Yuncken is the place to be.

standards for design and construction,”

Krumpacnik speaks highly about the

notes Gibson. “We also created

firm’s lean national structure that

a Council House 2 project in 2006

promotes an inclusive culture, noting

which was awarded the first ever

how everyone feels “important and

6-Star Green Star rating – the highest

highly valued”. “Everyone’s got their

rating you can get. It’s much more than

own responsibilities and no-one is

a tick in a box for us, it is a vital part

seen as above anyone else,” he adds.

of our business.”

“The Executive Management Team are

Today, the Australian construction

really approachable and there’s a mix

market is regaining momentum and it

of experience whereby we have

seems that for anyone looking to carve

long-term employees as well as new w w w.c o nst ruc t i o ngl o b a l. com

119

HANSEN YUNCKEN

120

“ Sustainability is much more than a tick in a box for us, it is a vital part of our business” — Vanja Krumpacnik, Project Manager, Hansen Yuncken

AUGUST 2019

cadets.” There’s also a yearly leadership course for employees looking to get the next steps in their careers.

“Future leaders are identified and nourished through programmes and mentoring,” Krumpacnik explains.

“That might be why we’ve retained so much of our staff: there’s opportunities to learn and be rewarded.”

With a variety of projects in the pipeline, Hansen Yuncken is shaking up the Australian construction industry with a people first, innovative and sustainable way of doing business.

“Looking forward, I hope Hansen Yuncken continues to increase turnover and chase these challenging landmark projects,” reflects Krumpacnik. “We want to grow and be at the forefront of technology drives. It’s what we currently do and I hope that continues.”

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122

JLL BRINGS SUSTAINABILITY TO JLL BRINGS ITS SUPPLY CHAIN SUSTAINABILITY TO ITS SUPPLY CHAIN WRITTEN BY

SOPHIE CHAPMAN

AUGUST 2019

123

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J L L L ATA M

As sustainable issues become more prominent across all industries, JLL focuses on ethical sourcing and risk management across its supply chain

J

LL’s corporate mission is to deliver exceptional services and innovative solutions for real estate owners, occupi-

ers, investors and developers worldwide,” outlines Juan Carlos Bretschneider, Executive Vice Presi124

dent of JLL Latam. “To achieve this mission, we must establish and maintain an enterprise that will sustain itself over the long term for the benefit of all our stakeholders.”

As a fundamental aspect of JLL’s operations, sustainability permeates all avenues of the real estate services provider and is a vital focus throughout its supply chain. The business aims to ensure that, from end to end, the company’s environmental impact is minimised. Accordingly, the firm has established a global vendor risk management, ethics and compliance (RMEC) program with the purpose of identifying and decreasing potential business and sustainability risks. The RMEC program, which is used both within JLL Latam’s operations as well as by its clients, creates risk profiles based on indicators ranging from service AUGUST 2019

125

w w w. c o n s t r u c t io n gl o b a l . c o m

127 scope, geography and government

providers to collect and validate data

connections, to accessibility of data

on some of our high-risk suppliers’

and secure areas and projected spend.

ethical behaviour, labour practices –

“The program directs an enhanced

including modern slavery – and health,

level of due diligence and rigor towards

safety and environmental practices,

high-risk and high-impact suppliers.

in order to make informed decisions

Our suppliers are also routinely

about them,” Bretschneider adds.

screened against multiple databases

In 2017, the company launched a pilot

for sanctions, money laundering and

program of key suppliers using an inde-

regulatory violations prior to engage-

pendent third-party agency to assess

ment for any provision of goods

corporate social responsibility (CSR)

or services,” assures Bretschneider.

initiatives against a set sustainability

“While we directly engage with sup-

criteria. JLL has also demonstrated

pliers to assess risk, we also partner

its commitment to ensuring the suppliers

with third party risk management

within its supply chain are conforming w w w. c o n s t r u c t io n gl o b a l . c o m

J L L L ATA M

to sustainability standards and uphold-

stakeholders strongly identify with

ing the core values of the company

this culture, with our commitment to

with its Synergy Program. The initiative

a viable future and to ‘Building a Better

aims to develop and foster relationships

Tomorrow’,” continues Bretschneider.

with preferred suppliers in order to offer

The strategy targets four key areas:

its clients a broad range of ‘Best in Class’

Clients, People, Workplaces and Com-

goods and services providers to be

munities. “The foundations of ‘Building

suitable for individual needs, which regu-

a Better Tomorrow’ encompass our

larly include sustainable functions.

commitment to the highest standards

The firm introduced its ‘Building

of governance, producing world-class

a Better Tomorrow’ initiative, which

thought leadership, and delivering

aims to enable people to thrive through

smart, forward thinking and value

innovative spaces, buildings and cities.

enhancing solutions for our clients

128 “Our employees, clients and all our other

AUGUST 2019

and ourselves,” he notes. The company

CLICK TO WATCH : ‘AMBITIONS – JLL’ 129 launched the initiative as part of its practice to becoming a good corporate citizen, which JLL defines through good governance and strong integrity.

These traits are not only advantageous for the firm’s business, but also, he adds, “provide tangible financial benefits to shareholders and confidence to the communities in which we operate”.

As the speed and scale of property development around the world continues to accelerate, JLL sees more global opportunities to improve its sustainability functions. However,

“ We partner with third party risk management providers to collect and validate data on some of our high-risk suppliers’ ethical behavior” — Juan Carlos Bretschneider, Vice President Regional, JLL Latam

w w w. c o n s t r u c t io n gl o b a l . c o m

J L L L ATA M

“ Today’s good corporate citizenship goes beyond simply offering charitable donations or peripheral ke li s n io ct a ty li bi a in a st su r‘ euse, reduce and recycle’ ” — Juan Carlos Bretschneider, Vice President Regional, JLL Latam

130

E X ECU T I VE P RO FI LE

Juan Carlos Bretschneider Juan Carlos leads the Solutions Development team for Latin America. He has more than 20 years’ experience in corporate real estate services focusing in different service lines and geographically disperse portfolios. He is responsible of generating new income, negotiating contracts, designing and implementing services and complex operations for all of JLL clients in Latin America.

Bretschneider is also responsible for developing marketing strategies to deliver business growth, leading relationships with client’s executive teams and linking them with the corresponding counterparts in other regions in order to ensure the consistency of our services and standardization of our solutions.

AUGUST 2019

with the increased space for innovation comes a rise in pressure for change, with a focus on how businesses can improve operations from the start of their supply chains. “Today’s good corporate citizenship goes beyond simply offering charitable donations or peripheral sustainability actions like ‘reduce, reuse, recycle’. There’s far more scrutiny now of how services are provided, where products are made and the treatment of workers in the supply chain,” he notes.

In order to achieve its sustainability goals, JLL focuses on ‘The Future of Work’ – a strategy that incorporates prioritising people through engagement in order to stretch its vision, harness digitisation, foster an innovative environment and align metrics with ambitions, all the while ensuring flawless execution. The firm also offers its Future of Work advice to clients, aiming to influence them to use sustainable practices, with a great focus on renewable energy projects, green buildings and energy management programs. By encouraging customers to add clean energy into their supply chains, JLL is not only w w w. c o n s t r u c t io n gl o b a l . c o m

131

J L L L ATA M

132 enabling responsible sourcing but

America. This proficiency drives our

preparing its clients for a green future.

ability to advise our clients by identifying

The firm successfully accompanied

feasible opportunities to reduce their

and advised a global client in Latin

carbon footprint and obtain savings.”

America to obtain a LEED Certification

For example, JLL helped a client cre-

for a new building. “This is the same

ate a waste management strategy that

client that years later trusted us to con-

allowed it to transform waste disposal

duct extensive research on governing

cost into an income by inserting it into

laws on renewables in some countries

a circular economy ecosystem. Like-

of our region,” Bretschneider says.

wise, the firm advised a client to develop

“This and other similar projects allowed

a zero waste-to-landfill strategy, which

us to gather substantial expertise in

was deployed and successfully imple-

a wide range of renewable energy

mented within a five-year period.

technologies, such as solar photovoltaic, wind and biomass throughout Latin AUGUST 2019

JLL can also offer advice to its clients regarding occupier behaviour,

133 socio-economic impacts and site

tackle risks, reduce costs and above

location, targeting continuous improve-

all else, embrace the opportunities

ment for its clients’ portfolios. The

of this shift to a more sustainable

firm’s portfolio energy management

world,” Bretschneider explains.

and energy reduction programs were

The company’s solutions are pow-

also introduced as a strategic solution

ered by technology, with services such

to meet the rising demand for more

as Integrated Facilities Management

sustainable operations. The benefits

(IFM) – which focuses on the day-to-

of these offerings extend far beyond

day management of clients – lever-

the reaches of sustainability, with JLL

aging advanced products such as

also enabling its customers to improve

cloud-based work order management

their operational efficiency and drive

and advanced business intelligence

down costs. “At JLL we are convinced

(BI) tools. With technology functioning

that by focusing on this we will better

as the backbone of its service product

position our clients – and ourselves – to

delivery, JLL’s IFM manages approxiw w w. c o n s t r u c t io n gl o b a l . c o m

J L L L ATA M

mately 1.4bn sq ft of its clients’ real estate. The tools the company has to offer ultimately aim to empower clients in their space optimisation assessments.

With the world’s buildings estimated to be responsible for 40% of all greenhouse gas emissions, the company has prioritised the environmental impact created from its industry. Over the past few years, JLL has helped eliminate 757mn kWh – approximately 358,000 metric tons of CO2 – from its clients across the US. This equates to around 134

US$82mn, or removing 77,000 passenger vehicles from the road for an entire year. “In Latin America, our main approach so far has been to focus on energy efficiency initiatives, including improvements on heating, ventilation and air conditioning equipment, along with increased use of efficient lighting, and a focus on operational improvements on how this infrastructure is maintained and utilised to maximise its potential and achieve solid savings and waste reductions,” says Bretschneider.

For JLL, ensuring the correct team is working behind its sustainable supply chain is crucial for innovation.

AUGUST 2019

“We are attracting and retaining the best talent in our industry and providing them with the best spaces and experience as catalysts to accelerate sustainable, responsible growth,” Bretschneider remarks. “A place of work is more than just property: it’s an ecosystem that can help individuals and businesses to achieve their life working ambitions.

Our own people have grown increasingly interested in adding to the cause and being part of a corporate culture that cares for the world and our future.”

As one of the largest commercial

“ We are attracting and retaining the best talent in our industry and providing them with the best spaces and experience as catalysts to accelerate sustainable, responsible growth” — Juan Carlos Bretschneider, Vice President Regional, JLL Latam

real estate companies in the word, JLL is aware of the difference its approach to sustainability can make.

Its achievements are not going unnoticed, placing it on the Fortune’s annual list of the World’s Most Admired Companies and the Ethisphere Institute’s World’s Most Ethical Companies list for the 12th consecutive year. With the standards for ethical sourcing and sustainability within supply chain rising, the company is willing to do what it takes to meet demand.

w w w. c o n s t r u c t io n gl o b a l . c o m

135

WE ARE

A SOLID FOUNDATION OF TURNING SMALL ACTIONS INTO BIG GAINS

Founded in 1996, we are a construction services company based in Malaysia with over 20 years of operating history and are principally engaged in provision of a wide range of construction services. The group was founded with a mission to pursue sustainable engineering models in a competitive resource-heavy sector.

BGMC stand today as a builder of good repute positioned to make our mark beyond Malaysian shores. On the back of a solid trajectory of growth, the Group listed on The Stock Exchange of Hong Kong Limited (HKEX) on 9 August, 2017. Our successful listing in Asia’s financial centre places us at an advantage to leverage the Belt and Road Initiative, paving the way into key Southeast Asian markets for accelerated growth.

Concession & Maintenance will be a priority in coming years to sustain long-term cash inflow. Meanwhile, we will be increasing our assets through acquisition of more advanced machinery and technology. We will also be strengthening our portfolio through collaboration, partnership agreements, or merger and acquisition. Ultimately, BGMC stands for a sustainable future where our people, clients, and surrounding communities can thrive for generations to come.

2.0

www.bgmc.asia

THERE ARE THOUSANDS OF WAYS TO BUILD WE ARE JUST GOOD AT FINDING SMARTER AND FASTER WAYS TO DO IT.