Customer Care DDWilson: We're There When You Need Us

At DDWilson, our award-winning service doesn't end after we've installed your boiler or successfully serviced your heating system. No, not at all. What sets us apart in the industry is our dedication to you after the job is done and our commitment to ensuring your warmth and safety all year round.

Our customers are the heart of our business - the very thing that makes us tick. Because we understand that a warm home with hot water isn't a luxury; it's a necessity. That's why when you choose DDWilson, you're choosing to be part of a local community that values and supports each other.

Friendly Faces, Reliable Service

Our Gas and Heating Engineers team is more than just a group of experienced professionals. They're familiar faces, hometown lads and lasses, ready to lend a helping hand when you need it. From quick queries to more complex concerns, our customer care team is on standby to assist you with friendly, reliable service.

It's Personal To Us

Our customer-driven ethos means we approach every job personally, offering bespoke solutions to meet your unique heating needs. Our engineers go the distance to understand what's important to you and work towards it. No unnecessary jargon or complicated processes – just straightforward and reliable service you can trust.

An Award-Winning Approach

Our reputation has evolved; we've grown and learned, continually improving our services. Our secret? Putting you first. Our award-winning approach ensures we meet and exceed your expectations every single time. Because for us, it's not just about fixing boilers and heating systems – it's about creating lasting relationships with a community we care deeply about.

Come Rain or Shine, DDWilson's Got You Covered

Whatever the issue, come rain or shine, the Customer Care at DDWilson is there to support. Going above and beyond to keep your home warm and your water hot, we are just a call away to ensure you get the assistance you need when needed.

At DDWilson, we're not just another gas and heating companywe're a family that takes care of its own. And from the moment you pick up the phone to call us, you're a part of that family, too.