Consillion Cash Recycling - Kedron Wavell Case Study

CASE STUDY: KEDRON-WAVELL LTD.

ABOUT KEDRON-WAVELL LTD

Kedron-Wavell Ltd. operates three venues in Queensland: Kedron-Wavell, The Sands Social, and The Sands Bowlo. Each venue varies in size and complexity, both Kedron-Wavell and The Sands Social have implemented Consillion Cash Recyclers into their clubs to automate their cash handling processes.

The main venue, Kedron-Wavell, spans over 10,000 square meters and offers everything a club can provide in Queensland. This includes bars, cafes, restaurants, gaming, function spaces, TAB, Keno, EGMs, ATMs, and CRTs. With over 180 staff members and a minimum use of 30 floats per day, efficient cash handling is crucial. The Sands Social is a smaller venue with 40 staff members. Although it offers fewer options, it still has a significant number of EGMs and F&B options. This justifies the need for a cash recycler, as the venue’s cash handling requirements are similar to those of KedronWavell. As their Finance Manager, Brayden Young is based at Kedron Wavell, they also implemented this device to ensure increased accuracy and accountability at the site.

“The most impactful change has been removing the accounting and administrative tasks from the Duty Manager role. Now, our Duty Managers can concentrate on the key responsibilities rather than investing their time balancing or reconciling daily transactions. This shift ensures that our members and staff receive the dedicated support they need and deserve from our Duty Managers.”

Brayden Young - Finance Manager

Kedron-Wavell LTD, QLD

“The cash recyclers are considered vital members of our finance team, enhancing the efficiency and accuracy of our cash handling process. With two venues using the same integrated system, our finance operations have become even more streamlined and refined.”

OUR SOLUTION AT KEDRON-WAVELL VENUES

The RCS800+700 Cash Recycling Solution has been installed in the safe room at both Kedron-Wavell and The Sands Social, ensuring the devices are in a secure location. This setup allows all cash handling operations to be performed conveniently in one central, secure spot.

ACHIEVED OUTCOMES

Full visibility of cash across different venues

Fast and simple reconciliation. Duty Managers are free from accounting and administrative tasks

Increased security reducing insurance cost

One device to manage all floats within each venue, and one integrated system to manage both venues

Increased operational efficiency, reducing and reallocating time spent on cash

Reduced CIT costs and number of visits

“Consillion has been fantastic! They listen attentively and make me and Kedron-Wavell feel like a valued part of their business. Their sales process is always honest and transparent, and they genuinely respect and consider my feedback.”

WHY CONSILLION?

OTHER TESTIMONIALS

“We installed Consillion’s Cash Recycler in late October 2020, and ever since, cash reconciliation has been a breeze for our Customer Service Managers. They have found that it increased their productivity and efficiency in the safe room. When called to resolve any issues, I can be confident that the errors are in the paperwork and not cash counting, thus eliminating the cash handling errors that were continuously occurring. The Consillion Reporting and Analytics Software is also fantastic. It has great benefits, such as being able to see trends in note and coin usage that we never had the ability to get prior to installing the recycler.”

Leanne Hemingway

Finance Manager | Club Taree, NSW

“The Consillion Cash Recycler has improved efficiencies in our cash handling operations, allowing staff to be more productive, minimising errors and increasing accountability. The new feature of integration with Jensen POS notifies the cashier with any cash discrepancy that may arise at the end of their shift. Consillion provides great support for any issues that may arise. Thank you, Consillion team.”

Tom Wyskiel

Operations Manager | Ingleburn RSL Club, NSW

“We have multiple systems of Gaming, ATMs, CRTs, TITO, Mycash, Bars, Catering, BINGO, bottle shop, wholesale, expenses like cash promotions, accounts, debtor payments, membership, wastage, EFTPOS, KENO, TAB, and many more. To manage all these systems, we have installed a cash recycler, and, with its software, built an auto-populated banking sheet which reconciles supplier data to the actual cash in the recycler every day. Gone are the days where we use to touch this data across multiple points of the day, with multiple staff. We have substantially reduced the risk of human error. We are very happy with the accuracy and time efficiencies this has brought to the business and are in the process of rolling this out to our other venues.”

Jason Wale

Finance Manager | Cazalys Group of Clubs, QLD

“The Consillion Cash Recycler has been a great addition to our organisation. The installation and training were seamless and very successful. The ease of use, and the speed and accuracy of the deposit and dispensing, are amazing. Support has always been within very good time frames and the attitude of the Consillion personnel has been outstanding.”

Jenny O’Bree

Chief Financial Officer | Maroochy

RSL, QLD

“The installation of our Consillion Cash Recycler has improved the efficiency at our venue dramatically. We have saved time at the start and end-of-shift and have increased security and oversight over our cash handling. The support, training and install process was seamless, and with fast service turnaround times, I couldn’t recommend anyone other than Consillion if they are looking at purchasing a Cash Recycler.”

Samantha Burton

Operations Manager | Craigieburn Sporting Club, VIC

“Time is no longer wasted on non-value-adding tasks, like staff counting idle money within the venue. Issuing and depositing tills takes mere seconds, and pre-set floats make the need for changing money during shifts a thing of the past. Our cash recycler is my favourite piece of equipment in the hotel.”

Mark Finning

General Manager | The Settlement Hotel, VIC

“We are always looking for solutions to improve our workflows, eliminate errors and reduce our costs. Ever since we installed the Consillion Cash Recycler, we have seen a positive outcome. Consillion’s integration to Wirely, along with Bepoz and Tanda, has allowed us to completely remove our cash room, freeing up our managers and staff to spend more time interacting with our customers and less time on administration tasks. The ongoing service and support from all parties is excellent, which is why I would recommend Consillion to anyone looking to purchase a Cash Recycler.”

Richard Hamood

Owner | Rezz Hotel, SA

VIC/SA/TAS

ADAM NOYCE

NSW/VIC/TAS/SA

E: adam.noyce@consillion.com

M: +61 401 181 704

ZACCHARIE THOMPSON

QLD/NT/WA

E: zaccharie.thompson@consillion.com

M: +61 482 185 528

TRACY HART

NSW/ACT

E: tracy.hart@consillion.com

M: +61 478 066 988