Urgent Care Fast Facts
2022 More Patients are Choosing Urgent Care for Their Medical Needs Patient Volume is up 60% from 2019 (Combined Traditional and COVID Visits)
60% *Credit: Experity
Patient Volume Increased Over COVID Urgent Care Visits Per Clinic Per Day, Average Volume 60
50+ 32
40 30 20
2019
Urgent Care Poised to Keep Growing Patient Volume Per Clinic Per Day Increasing 23.4% by 2023
23.4%
46
50
2020
2021
26% of Urgent Cares Have More Than 60 Visits per Day Versus 11% of Clinics Seeing This Volume in 2019
11%
26%
*Estimated, Relative to 2019; Credit: Experity *Credit: Experity
ER Visits Decrease When an Urgent Care Center Opens Nearby
Urgent Care Proximity Almost 90% of the U.S. Population is Within a 20 Minute Drive to an Urgent Care Center
17.2% 20min
89.4%
10min
78.6%
* Credit: https://pubmed.mcbi.nlm.nih.gov/33559261
*Credit: DXM
Urgent Care Fast Facts
2022 Who We See Most Frequently Ages of Those Who Have Visted Urgent Care Centers 3+ Times in the Last 12 months 60 50
Ages 20-24 (Gen Z)
Ages 25-40 (Millenials)
Ages 57-75 (Baby Boomers)
Ages 75+ (Silent Generation)
40 30 20
56%
45%
26%
10
22%
3+ Urgent Care visits in the past 12 months *Credit: JUCM https://www.jucm.com/urgent-care-looks-to-find-its-identity-through-gen-z-and-millennials/
Urgent Care Center Geographic Distribution 2018 vs. 2021
URBAN
Why Patients Choose Urgent Care:
RURAL
SUBURBAN
Convenient location
44%
43%
Insurance coverage
43%
Walk-in Appointment availability
2018
2021 *Credit: UCA Member Survey
*Credit: UCA Member Survey