WHERE TECHNOLOGY MEANS BUSINESS
STRATEGIC ICT PARTNER
ISSUE 247 AUGUST 2012 www.cnmeonline.com
GLOBAL CONNECTIONS Anakbut takes shape to connect regional universities with the world.
PUBLICATION LICENSED BY IMPZ
INSIDE
S A N S G O I N G S T R O N G | C E R T I F I C AT I O N S | M I C R O S O F T O F F I C E | N E X T G E N S E C U R I T Y
THE NEW LAWS OF BUSINESS SUCCESS LAW# 1:
T&C apply
Followers plan in quarters, leaders in twelfths.
My BusinessPlan allows you to switch between postpaid mobile packages Business evolves and so does My BusinessPlan. It’s the only flexible postpaid plan that gives you the freedom to switch between 4 attractive packages every month depending on your business requirement. With up to 2500 national minutes, 2GB data, 600 SMS, 700 minutes business group talk time and more, it’s simply the only postpaid plan that really knows your business. 4 packages | monthly bonus | monthly package switching | handset discounts Contact your Account Manager or call 800 5800 and we will gladly assist you etisalat.ae/mybusinessplan
EDITORIAL
Mercury rising
Sathya Mithra Ashok Senior Editor Talk to us: E-mail: sathya@cpidubai.com
As I sit down to write this editorial, it is reaching 50 degrees Celsius in Dubai (and I hear say it is already touching 70 degrees in KSA). ϐ Ǥ Ǧ ϐ ǡ ǡ Ǥ Ǥ Ǥ ǡ Ǥ ϐ Ǥ ǡ ǡ Ǥ Ǧ ǡ Ǥ the event at www.cloudcongressme.com. ǡ ǡ Ǥ Ǧ Ǧ Ǥ Ǥ ǡ www.ictachievementawards.comǤ ͵Ͳ ʹͲͳʹǤ ǡ ǡ Ǥ ǡ ǡ ǡ ǡ Ǥ ǡ ǡ Ǥ Ǥ
Publisher Dominic De Sousa Group COO Nadeem Hood Managing Director Richard Judd richard@cpidubai.com +971 4 4409126
EDITORIAL Senior Editor Sathya Mithra Ashok sathya@cpidubai.com +971 4 4409111 Senior Editor Jeevan Thankappan jeevan@cpidubai.com +971 4 4409109 Assistant Editor Ben Rossi benr@cpidubai.com +971 4 4409114
ADVERTISING Commercial Director Rajashree R Kumar raj@cpidubai.com +971 4 4409131
CIRCULATION Circulation Manager Rajeesh M rajeesh@cpidubai.com +971 4 4409147
PRODUCTION AND DESIGN Production Manager James P Tharian james@cpidubai.com +971 4 4409146 Design Director Ruth Sheehy ruth@cpidubai.com +971 4 440 9132 Designer Analou Balbero analou@cpidubai.com +971 4 4409104
DIGITAL SERVICES Digital Services Manager Tristan Troy P Maagma Web Developers Erik Briones Jefferson de Joya Photographer and Social Media Co-ordinator Jay Colina online@cpidubai.com +971 4 440 9100 Published by
1013 Centre Road, New Castle County, Wilmington, Delaware, USA
www.cloudcongressme.com
Branch Office PO Box 13700 Dubai, UAE Tel: +971 4 440 9100 Fax: +971 4 447 2409 Printed by Atlas Printing Press Regional partner of
www.ictachievementawards.com © Copyright 2012 CPI All rights reserved While the publishers have made every effort to ensure the accuracy of all information in this magazine, they will not be held responsible for any errors therein.
EDITORIAL Our events
Tryst with a new destiny
Jeevan Thankappan Senior Editor Talk to us: E-mail: jeevan@cpidubai.com
Unless you have been living under a rock for the last couple of months, Ǧ ϐ Ǥ Ǥ ǡ ǡ Ǥ ǯ ǡ ǡ ϐ Ǥ Ǥ ǫ ǡ ǡ Ǥ ǡ ǡ Ǥ ϐ ϐ ǡ Ǥ ϐ Ǥ ǡ ϐ ǡ Ǥ ǡ ǡ ǡ Ǥ ǡ ͳͲͲΨ ͵ͲǦͶͲΨǤ ǫ Ǥ
Our online platforms
WHERE TECHNOLOGY MEANS BUSINESS
STRATEGIC ICT PARTNER
ISSUE 248 AUGUST 2012 www.cnmeonline.com
Our social media
facebook.com/computernewsme
If you’d like to receive your own copy of CNME every month, log on and request a subscription: www.computernewsme.com
GLOBAL CONNECTIONS Internet2 takes shape to connect regional universities
PUBLICATION LICENSED BY IMPZ
INSIDE
twitter.com/computernewsme
S A N S G O I N G S T R O N G | T E S T I N G YO U R PA R T N E R | M I C R O S O F T O F F I C E | N E X T G E N S E C U R I T Y
linkedin.com/in/computernewsme
Contents ISSUE 247 | AUGUST 2012
ANALYSIS Sales first 8
Ǧϐ Ǥ ϐ ǡ ǡ ǯ Ǥ ϐ ǯ ǫ
10
The jewel in the crown
ͺ Ǧ ǡ ʹͲͳʹ Ǥ ǡ ϐ ͳ͵ Ȃ ϐ Ǥ
12
A different beat
Ǥ
14
Round-up
Ǧ Ǥ
22
SOLUTIONS WORLD 30 Playing catch-up
Ǧ Ǧ Ǧ Ǧ Ǧ Ǧ Ǥ Ǥ ǡ Ǥ ǡ Ǥ
ǯ ʹǡ Ǥ ǡ
ʹǡ ǡ Ǥ Ǥ
NETWORK WORLD 36 Right time for face time
Ǧ ǡ Ǥ
STORAGE ADVISOR 44 Still going strong
ǡ ȋ Ȍ Ǥ ǯ ǡ ϐ Ǥ
SECURITY ADVISOR 50 Next gen security
TELECOMS WORLD 54 TV goes IP
Ȃ ǡ Ǥ
6
Computer News Middle East
AUGUST 2012
Ǧ ǡ Ǥ
INTEGRATION ADVISOR 60 Under the microscope
Connecting the world
Ǥ ǡ ϐ ǫ ǯ ϐ Ǥ
www.cnmeonline.com
Strategic ICT Partner
Strategic IT Transformation and Big Data Partner
Strategic IT Networking Partner
Strategic IT Storage Partner
Our Strategic Partners
CAREERS ADVISOR 66 Out with old school
ǡ ϐ ϐ Ǧ Ǧ Ǥ ǡ ǡ ǡ Ǥ
INTERVIEW 70 A troubled giant
ȋ Ȍ ǡ ǯ ǡ Ǥ
INSIGHT 72 Tricks in your pocket
PRODUCTS 76 ǡ Ǥ
Ǥ ǯ Ǥ ǡ ͳͲ ǦǦ ǦǦ ϐ ǯ Ǥ
LAST WORD 78 ǡ ǯ ǡ
www.cnmeonline.com
Ǥ
AUGUST 2012
Computer News Middle East
7
ANALYSIS Oracle
Sales first An aggressive sales-first mantra has made billions for Oracle. This approach may be backfiring, though, as competitors and former partners line up to take Oracle down and customers start to call the company’s tactics hostile. Will this hurt the firm’s future?
Larry Ellison, Oracle CEO
M
ost IT companies are led by engineers. Oracle stands out as Ǧ ϐ by a sales executive, and it has historically been very successful. The upside to this approach really comes down to being very aggressive and willing to engage in battle, ϐ Ǥ ǡ ǡ Ǧ Ȅ ǡ Ȅ Ǥ ǡ Ǥ ϐ Ȅ ǯ ϐ Ȅ ǡ Ǥ
ǡ ǡ
8
Computer News Middle East
AUGUST 2012
ϐ ǡ Ǥ ǯ ǯ Ǥ Advertising may get Oracle in trouble Ǥ ǡ ǡ Ǥ ϐ ǯ ǡ ʹͲ Ǥ
ǯ ǡ ǡ Ǥ Ǥ Ǥ ǡ Ǥ Ǥ ǡ ǯ
www.cnmeonline.com
ǯ ǡ ǡ Ǥ Ǥ ǯ ǡ ϐ ǡ ǡ ǯ Ǥ
ǡ Ǥ ǯ ǯ ǡ Ȅ Ȅ Ǥ Competitive partnerships ǯ Ǥ ǡ ǡ ϐ Ǥ ǡ ϐ ǯ Ǥ Ǧ ǡ ȋ Ȍ ǯ Ǥ
ǡ ǯ Ǥ Today’s Oracle looks like yesterday’s IBM ǡ Ǥ Ȅ ǡ ǡ Ǥ ǯ Ǥ ǡ Ǥ This showcases the downside of a Ǥ ǯ ǡ balance it can create tactical situations that can ϐ ǯ Ǥ
ANALYSIS Microsoft Office
Steve Ballmer, CEO at Microsoft
The jewel in the crown With Windows 8 on the horizon and the PC-veteran announcing its intention to enter the lucrative tablet market with the Surface, 2012 was already a big year for Microsoft. To top that off, Microsoft CEO Steve Ballmer gathered the international media in San Francisco last month to unveil Office 13 - completing the set that Microsoft hopes will allow it to lead the impending redefinition of personal computing.
W
hilst most of t he buzz surrounding Microsoft t his year has been Windows 8 and Microsoft Surface, it seems some people forgot t hat an update of Microsoft’s ϐ ǡ ϐ ǡ cards. ǡ ϐ ǯ Ǥ
10
Computer News Middle East
AUGUST 2012
ǡ ǯ Ǥ ͳǡ ǡ ǡ ǡ ͺǡ Ǥ
www.cnmeonline.com
ϐ dz ϐ ǯ dz Dz ϐ Ǥdz Dz ϐ dz Dz ϐ Ǧ Ǧ Ǧ dzǡ Ǥ Dz ϐ ϐ ϐ Ǥ ǯ ϐ ǡ ǯ ϐ ϐ ǯ Ǧ
ϐ Ǥ ϐ ϐ ǡdz Ǥ Dz ϐ Ǥ ϐ ǡ ǡ ǡ ǯ Ǥ ǡ ǡdz Ǥ ǯ ǯ Ǥ Dz ǯ ϐ ϐ Ǥ Ǥ ͳͻͺͲ ϐ Ǥ ǯ ǯ ǡdz Ǥ Dz ϐ ϐ Ǧ ǡ Ǥ ǡdz Ǥ The big question ǡ ǯ ϐ ǡ Ǥ ϐ ǡ ϐ ϐ Ǥ
This is a new generation of Office where Office is a service first. We’ll continue to make Office available as an application in traditional ways, but it’s the first round of Office that’s been designed from the get-go for Office to be a service. Your modern Office thinks cloud first.” ǡ Ǥ ǡ ǡ ǯ ϐ ǡ Ǥ Dz ϐ ǡdz Ǥ Dz ǯ Ǥ ϐ Ǥdz Dz dz Ǥ ǡ
PJ Hough, corporate VP of Microsoft’s Office division
www.cnmeonline.com
Ǥ Dz Ǥ ǯ ǡ ǯ ǡ ǯ ǡ ǯ ϐ ǯ ǡdz Ǥ Dz ǡ Ǥ ϐ ǯ ǯ ϐ ǡdz Ǥ ǡ ϐ ǡ ͺ Ǥ ʹͲͳʹ ǯ Ǥ Dz Ǥ ͺ Ǥ
ǡ ͳͻͻͷǤ ϐ ͺ ǡ ǯ Ǥ ǡdz Ǥ Dz ǡ ϐ ǡ ͺ ǡ ǡdz Ǥ
AUGUST 2012
Computer News Middle East
11
ANALYSIS GBM
A different beat Regional system integrator Gulf Business Machines is transforming its networking business with a focus on four emerging technologies.
G
BM’s networking business, which was known as Integrated Networking and Site Services, will now be rebranded as INS (Intelligent Ȍǡ ϐ in the company’s strategy to transform its networking business. “The idea is not to drop an S and we believe there is an ϐ integration business. We have been very successful in delivering traditional networking solutions but now we are moving into advanced and innovative areas of technology, and the idea is to be ϐ ǡdz Hani Nofal, Director of INS. ǡ ϐ Ǥ Dz ǡ Ǥ ǡ ǡdz Ǥ
ǯ ϐ Ǥ Dz Ǥ ǡ ǡ ʹͲͳǡ ͳͲ Ǥ ǡ ǯ Ǧ ǡ ǡdz Ǥ ǯ
12
Computer News Middle East
AUGUST 2012
Hani Nofal, INS Director, GBM
Ǥ Dz ͻͲͲ Ǥ ʹͲͳͲ ʹͲͳʹǡ Ǥ Ǥ ϐ Ǥdz ǡ Ǥ Dz Ǥ ϐ Ǥdz
www.cnmeonline.com
ϐ ǡ Ǥ Dz conservative are now forced to offer online Ǥ ǡ ǡdz Ǥ
ǯ ǡ ǡ ǯ Ǥ Dz ǡ ǡdz Ǥ ǡ Ǥ Dz ǡ ǡ ǡ Ǥ Ǥ ǡ ǡdz Ǥ ǫ ǡ ʹʹ ǡ Ǥ
ROUND-UP Month in view
Nominations open for CNME’s ICT Achievement Awards 2012 CNME, the premier technology title of the Middle East, has announced that nominations are now open for the annual ICT Achievement Awards.
ʹͲͳʹ Ǥ Dz ǡ ǯ ǡdz ǡ Ǥ Dz ʹͲͳʹ Ǥ Ǧ ǡ Ǥ ǡ ǡ ǯ ǡdz Ǥ ǯ ǡ
Ǧ ǡ ϐ ȋ Ǧ Ȍ Ȃ ǡ Ǥ Dz ǯ ʹͲͳʹǤ ǡ ǡ Ǥ ͵Ͳ ʹͲͳʹǡdz
ǡ Ǥ
ʹͲͳʹ Ǥ ͳͶ ʹͲͳʹ ȋ ϐ
ȌǤ
www.ictachievementawards.com
EMC confirms CEO change at VMWare Paul Maritz will step down from his role as CEO of VMware, to be replaced by EMC Chief Operating Officer Pat Gelsinger, EMC confirmed. ǡ Ǥ ǯ Ǥ
ǡ ǡ Ǥ
14
Computer News Middle East
AUGUST 2012
Dz
Ȅ ǡ Ǧ Ǧ Ǧ ǡdz Ǥ ǡ Ǥ ǯ Ǥ ͳǡ Ǥ Dz of discussions at the board of directors ǡdz
www.cnmeonline.com
Ǥ Dz Ǥ Ǥdz Dz dz ǡ Ǥ Dz Ǥdz ʹͲͳ͵ǡ ǡ Ǥ
Click. Click. Let the video collaboration begin.
Connecting your business with video comes easy with Avaya. With Avaya, your next video call is always just a click, swipe or touch away. And unlike other vendors, we connect to your existing infrastructure to create a video system that’s simpler and more affordable. To learn more about video and support services where everything just clicks, visit avaya.com/click.
Š 2012 Avaya Inc. All rights reserved.
ROUND-UP Month in view
Oman Arab Bank chooses IBM Oman Arab Bank (OAB) has chosen IBM technology to improve its e-‐business agility and increase competitiveness. ǯ ȋ Ȍǡ Ǥ ǡ ǡ ǡ ǡ ǡ Ǥ Dz ǡ ǡ ǡ ǡdz ǡ Ǥ Dz ǡ ǡdz Ǥ
ȋ Ȍ ʹ ʹ ǡ ϐ Ǥ Dz ǡ ǡ Ȁ dzǡ ǡ Ǥ Dz ǡ ǡ ǡdz Ǥ Ǥ
ǡ
Ǥ Dz ǡ Ǧ Ǧ Ǥ ǡ Ǧ ǯ ϐ ǡdz ǡ Ǥ Ǥ ͳ ʹͲͳʹǤ
Yahoo picks Google’s Marissa Mayer as CEO Yahoo has picked Google’s Marissa Mayer as its new CEO, replacing Scott Thompson, the former PayPal president who left the Yahoo post less than six months into his tenure following a controversy about his college education. ǯ ʹͲ ǯ Ǧ Ǥ ǡ ǯ ǡ Ǥ ǡ ǡ ǯ ǡ Ǥ Ǥ ǯ ϐ ǡ
14
Computer News Middle East
AUGUST 2012
ʹͲͲͻ Ǥ ǡ ǡ ϐ Ǥ ǡ ǯ ǡ Ǥ Ǧ ͳͻͻͲ ϐ ʹͲͲͲ Ǥ
ʹͲͲͲ ǡ ǡ Ǧ Ǥ ǡ
www.cnmeonline.com
ǡ ǡ ǡ Ǥ ǡ Ǥ Dz ȏ ǯ Ȑ ǡ ǡ ǡdz Ǥ ǡ ǯ ǡ
Ǥ ͳͻͻͻǤ ǯ ǡ Ǥ
ROUND-UP Month in view
Port of Fujairah rolls out Oracle E-Business Suite
The Port of Fujairah, the multipurpose port located on the Eastern seaboard of the UAE, has rolled out Oracle E-‐Business Suite R12 and Oracle Business Intelligence Standard Edition to optimally integrate its ϐ functionality, and support growth. ȋ Ȍǡ ȋ Ȍǡ ȋ ǡ Ǥ Ȍǡ ǡ ȋ Ȍ Ǥ
Ǥ ǡ ǡ ǡ Ǥ ϐ Ǥ Ǧ ǡ Ǥ Dz Ǧ ͳʹ ǡ ǡ ǡ ǡ ǡdz ǡ Ǥ Dz ǡ ͳʹǤͳ Ǧ ǡdz Ǥ Ǧ ͳʹǡ
ǡ ǡ Ǥ
ǡ Ǧ Ǥ ǡ ǡ Ǥ The selected Oracle solutions were ȋ ȌǤ ǡ ǡ Ǥ Dz Ǧ Ǧ ǡ ϐ ǡ Ǧ ǡ ǡdz ǡ Ǥ Dz Ǧ ϐ ǡdz Ǥ
BYOD means soaring IT support costs Annual IT costs for m anaging smartphones will soar by 4 8% n ext year compared to 2011, a new s urvey by O sterman Research s hows. ǡ Ǥ ǯ ͳͳ Ǧ ǡ Ǥ
14
Computer News Middle East
AUGUST 2012
ǣ ʹǤͻ Ǧ ͳǡͲͲͲ ʹͲͳͳǤ ͵Ǥ Ǧ ͳǡͲͲͲ ǡ ǯ Ͷ Ǧ ͳǡͲͲͲ ʹͲͳ͵ǡ Ǥ ̈́ʹʹͻ ʹͲͳͳǡ ̈́ʹͻͶ ʹͲͳʹ ̈́͵͵ͻ ʹͲͳ͵Ǥ ǡ ǡ ǡ
www.cnmeonline.com
ȋ Ȍ Ǧ ǡ Ǥ ͵ʹΨ ʹͲͳ͵ǡ ʹͶΨ ʹͲͳͶǤ Ǧ Ǥ Ǧ Ǥ
Find us online
www.cnmeonline.com
Analysis: Windows 8 for the enterprise
Read more online
http://bit.ly/PimUxf
Insight: 3 steps to dodge the DDoS bullet
Read more online
www.cnmeonline.com
http://bit.ly/M8dupP
Photo Gallery:
Blogs: Microsoft steps closer to redefining PC Ben Rossi, sub-editor at CNME
Read more online
http://bit.ly/OYsdSn
Chrome for iOS: not so fast Daniel Ionescu, blogger and journalist
Read more online
http://bit.ly/QTepIV
20
Computer News Middle East
AUGUST 2012
www.cnmeonline.com
Reviews: LaCie 2Big NAS server
Read more online
http://bit.ly/NJdY2I
Video: Ariane rocket launches with two satellites
Read more online
http://bit.ly/MlJfHo
CASE STUDY Ankabut
Connecting the world Everybody’s heard of Internet2, the network consortium that connects universities and research communities across the USA. Less have heard of Ankabut, the UAE equivalent of Internet2, which is not only connecting university campuses nationally and internationally, but believes the collaboration will lead to a stark increase in research excellence from the Middle East. Ben Rossi writes.
A
ugust  7th  2006  was  quite  a  momentous  occasion  for  education  in  t he  UAE.  It  marked  t he  day  when  a  memorandum  of  understanding  (MoU)  was  signed  by  t he  Institute  of  Applied  Technology,  K halifa  University,  United  Arab  Emirates  University,  Zayed  University  and  t he  Higher  Colleges  of  Technology  to  establish  a  consortium  for  a  UAE  research  and  education  network.  That  network  would  be  called  Ankabut. Š‡ ‹†‡ƒ ™ƒ• –‘ ’”‘˜‹†‡ ƒ ‰Ž‘„ƒŽ ’”‹˜ƒ–‡ Â?‡–™‘”Â? –‘ …‘Â?Â?‡…– ƒŽŽ –Š‘•‡ —Â?‹˜‡”•‹–‹‡• –Šƒ– Œ‘‹Â?Ǥ Š‡ ™‘”Â? ™ƒ•Â?ǯ– †‘Â?‡ǥ Š‘™‡˜‡”Ǥ ˆ‡™ Â?‘Â?–Š• Žƒ–‡” ƒÂ?‘–Š‡” ‘ ™ƒ•
22
Computer  News  Middle  East
AUGUST 2012
•‹‰Â?‡† „‡–™‡‡Â? Â?Â?ƒ„—– ƒÂ?† Â?–‡”Â?‡–ʹǥ –Š‡ ǯ• Č‹Â?ƒ–‹‘Â?ƒŽ ”‡•‡ƒ”…Š ƒÂ?† ‡†—…ƒ–‹‘Â? Â?‡–™‘”Â?ČŒÇĄ –‘ ’”‘˜‹†‡ Â?Â?ÂƒÂ„Â—Â–ÇŻÂ• …‘Â?Â?‡…–‹‘Â? ‹Â?–‡”Â?ƒ–‹‘Â?ƒŽŽ›Ǥ Šƒ– …‘Â?Â?‡…–‹‘Â? ™ƒ• ‡˜‡Â?–—ƒŽŽ› ‡•–ƒ„Ž‹•Š‡† ‹Â? …–‘„‡” ʹͲͲͺǤ ‡”Šƒ’• –Š‡ Â?‘•– ‹Â?’‘”–ƒÂ?– †ƒ–‡• ‘ˆ ƒŽŽ –Š‘—‰Š …ƒÂ?‡ ‹Â? ʹͲͲ͝Ǥ ‹”•– ‹Â? ’”‹Žǥ ™Š‡Â? ƒÂ? ƒ‰”‡‡Â?‡Â?– ™ƒ• •‹‰Â?‡† „‡–™‡‡Â? –Š‡ —Â?† ƒÂ?† ŠƒŽ‹ˆƒ Â?‹˜‡”•‹–› –‘ ˆ—Â?† –Š‡ Â?Â?ƒ„—– ’”‘Œ‡…–Ǥ Â?† –Š‡Â? ‹Â? —Ž›ǥ ™Š‡Â? ƒÂ?‘–Š‡” ƒ‰”‡‡Â?‡Â?– ™ƒ• •‹‰Â?‡† „‡–™‡‡Â? ŠƒŽ‹ˆƒ Â?‹˜‡”•‹–› ƒÂ?† –‹•ƒŽƒ– –‘ „—‹Ž† ƒ Â?‡™ ‹Â? –Š‡ Ǥ ‹Â?ÂƒÂŽÂŽÂ›ÇĄ ‘Â? —Â?‡ ͳ͚–Š ʹͲͳͲǥ –Š‡ ‹‰Š‡” ‘ŽŽ‡‰‡• ‘ˆ ‡…ŠÂ?‘Ž‘‰› ƒÂ?† ƒ›‡†
www.cnmeonline.com
Â?‹˜‡”•‹–› „‡…ƒÂ?‡ –Š‡ Ď?‹”•– —Â?‹˜‡”•‹–‹‡• –‘ …‘Â?Â?‡…– –‘ –Š‡ Â?‡–™‘”Â?Ǥ Â?Â?ƒ„—– ™ƒ• „‘”Â?Ǥ ™‘ ›‡ƒ”• ‘Â? ƒÂ?† –Š‡”‡ ƒ”‡ Â?‘™ ʹͲ —Â?‹˜‡”•‹–‹‡• …‘Â?Â?‡…–‡† –‘ –Š‡ Â?Â?ƒ„—– Â?‡–™‘”Â? ˆ‘” ͡͸ …ƒÂ?’—•‡•Ǥ Â‘Â™Â‡Â˜Â‡Â”ÇĄ ‹– ™ƒ•Â?ǯ– ƒŽŽ •Â?‘‘–Š •ƒ‹Ž‹Â?‰ǥ •ƒ›• ”Ǥ –‡˜‡Â? ‹Â?•–ƒÂ?Ž‡›ǥ ƒ– Â?Â?ƒ„—–Ǥ Dz ‡‘’Ž‡ Š‡”‡ ‹Â? –Š‡ †‹†Â?ǯ– ”‡ƒŽŽ› —Â?†‡”•–ƒÂ?† ™Šƒ– • ™‡”‡ ÂƒÂ„Â‘Â—Â–ÇĄ •‘ –Š‡ —’–ƒÂ?‡ ™ƒ•Â?ǯ– Â?ƒ••‹˜‡ ‹Â? –Š‡ „‡‰‹Â?Â?‹Â?‰ ‘ˆ –Š‡ Â’Â”Â‘ÂŒÂ‡Â…Â–ÇĄÇł Š‡ •ƒ›•Ǥ Dz ‡ǯ”‡ –”›‹Â?‰ –‘ ’—•Š –Š‡ „‘—Â?†ƒ”‹‡• ‘ˆ Â?‡–™‘”Â?‹Â?‰ Š‡”‡ ‹Â? –Š‡ Ǥ ‡ǯ”‡ –Š‡ ǯ• Ď?‹”•– †—ƒŽ •–ƒ…Â? Â?‡–™‘”Â?ÇĄ •‘ ™‡ ‘ˆˆ‡” ˜͸ ˆ”‘Â? –Š‡ Â?‡–™‘”Â? ƒŽŽ –Š‡ ™ƒ› ƒ”‘—Â?† ƒŽŽ –Š‡ ‘–Š‡” • ƒ”‘—Â?† –Š‡ ™‘”Ž†ǥdz Š‡ ƒ††•Ǥ
ǯ ǫ Dz ϐ ǡ ǯ bandwidth services to universities to be ǡdz Ǥ Ǥ ǯ ͳ ǡ Ǥ Dz ǡ ϐ
ϐ Ǥ ϐ ǡ ͲΨ Ǧ ǡ Ȃ Ǧ Ǧ ǡdz Ǥ Dz ǯ ͵ͲΨ ǯ Ȃ ǡ ǡ Ǥ ͵ͲΨ ͲΨ ϐ ǡdz Ǥ Ǥ Ǧ Ǥ Dz ϐ Ǥ ϐ ǡ ǡdz Ǥ Dz ǡ ǯ ǡ ǯ ϐ Ǥ ǡ ϐ ǡdz Ǥ
Eureka moment ϐ ǡ Dz Ǥdz
AMERICAN UNIVERSITY IN DUBAI
Dr. Steven Winstanley, COO at Ankabut
Dz Ǥ ǡ ǡ ǡdz Ǥ Ǥ Dz ϐ Ǥ Ǥ ǡdz Ǥ ǯ ǡ ǯ Ǥ Dz ϐ ͳͷ Ǥ ͵ͷͲ ǡdz Ǥ Ǥ ǡ ǡ Ǥ Dz ǯ ǡ ǡ Ǥ
www.cnmeonline.com
The American University in Dubai’s (AUD) main objective in its Ankabut implementation was to connect its telepresence facility on a dedicated network with the telepresence facility at the University of Southern California (USC), says Frank Seifaee, IT services manager at AUD. “To accomplish this we needed a direct network connection to the National Lambda Research (NLR)/Internet 2, which Ankabut could provide,” he says. Overall the entire Ankabut implementation project was fairly quick and smooth. “We worked very closely with the Ankabut organisation to complete the preliminary assessments to be able to define the project requirements and scope. During this phase we had to get our product vendor Cisco involved to make sure its requirements was met by the network operator. The success of the project was mainly due to having a clear understanding of the project requirements, collaboration between the key decision makers and the professional assistance of the Ankabut and Cisco teams,” he adds. The network allows AUD to establish a global classroom environment that can connect to any telepresence-enabled institution that is on the global exchange network. This gives students and faculty members the opportunity to participate in online collaborations and research projects regardless of their physical locations. “The network obviously offers more than just connecting two sites. Ankabut allows us to access other resources available on Internet 2, such as advanced grid computing, digital libraries, cloud backup, cloud storage, DNS hosting and so on,” says Seifaee.
ǡdz Ǥ Ǥ Dz ǯ with a national research a nd education
AUGUST 2012
Computer News Middle East
23
CASE STUDY Ankabut
Â?‡–™‘”Â? ƒÂ?† •—††‡Â?Ž› ‘–Š‡” ’‡‘’Ž‡ ƒ”‡ „‡‹Â?‰ Ž‡ˆ– „‡Š‹Â?† „‡…ƒ—•‡ –Š‡›ǯ”‡ Â?‘– ƒ„Ž‡ –‘ …‘ŽŽƒ„‘”ƒ–‡ ‘Â? –Š‡ •ƒÂ?‡ ˆ‘‘–‹Â?‰ ĥ –Š‡ Ǥ
Â? –Š‡ •ƒÂ?‡ ”‡•’‡…–ǥ —Â?‹˜‡”•‹–‹‡• ‹Â? –Š‡ –Šƒ– †‘Â?ǯ– Œ‘‹Â? –Š‡ Â?‡–™‘”Â? ƒ”‡ Â?‹••‹Â?‰ ƒ Â?ƒŒ‘” ‘’’‘”–—Â?‹–›ǥdz Š‡ ƒ††•Ǥ ‡•’‹–‡ –Š‡ •‡‡Â?‹Â?‰Ž› Žƒ”‰‡ –ƒ•Â? ƒ– ŠƒÂ?†ǥ Â?Â?ƒ„—– ‰‡–• „› ™‹–Š ƒÂ? ‹Â?–‡”Â?ƒŽ –‡ƒÂ? ‘ˆ ‘Â?Ž› ‡‹‰Š– ÂˆÂ—ÂŽÂŽÇŚÂ–Â‹Â?‡ •–ƒˆˆ ƒÂ?† –Š”‡‡ ‹Â?–‡”Â?•Ǥ Dz Â‡ÇŻÂ˜Â‡ Â?ƒ‹Â?–ƒ‹Â?‡† ‘—”•‡Ž˜‡• ĥ ƒ ˜‡”› •Â?ƒŽŽ –‡ƒÂ? †‘‹Â?‰ ƒ ˜‡”› „‹‰ Œ‘„Ǥ ‡ †‘Â?ǯ– †‹‰ Ď?‹„”‡ Â‘Â—Â”Â•Â‡ÂŽÂ˜Â‡Â•ÇĄ ™‡ Ž‡ƒ•‡ Ď?‹„”‡Ǥ Â‡ÇŻÂ˜Â‡ ‰‘– a  contract  w ith  Etisalat  which  is  renewable  ‡˜‡”› Ď?‹˜‡ ›‡ƒ”• ™Š‡”‡ ™‡ ‡Â?’Ž‘› –Š‡Â? –‘ Ž‘‘Â? ƒˆ–‡” –Š‡ Â?‡–™‘”Â?Ǥ ‡ ‰‡– –Š‡Â? –‘ •‡Â?† ƒ …‘Â?Â?‡…–‹‘Â? ƒÂ?† ‡“—‹’Â?‡Â?– –‘ ƒ ’ƒ”–‹…—Žƒ” —Â?‹˜‡”•‹–›Ǥ Šƒ– –ƒÂ?‡• ƒ Ž‘– ‘ˆ •–ƒˆˆ ”‡“—‹”‡Â?‡Â?–• ‘ˆˆ ‘—” „‘‘Â?•ǥdz ”Ǥ ‹Â?•–ƒÂ?Ž‡› •ƒ›•Ǥ Dz Â? –Š‡ –‡…ŠÂ?‹…ƒŽ •‹†‡ ™‡ Šƒ˜‡ –Š”‡‡ •–ƒˆˆ Č‚ ƒ Â?ƒÂ?ƒ‰‡” ƒÂ?† –™‘ –‡…ŠÂ?‹…ƒŽ ‰—›•Ǥ Š‡ Â?ƒÂ?ƒ‰‡” „ƒ•‹…ƒŽŽ› ”—Â?• ƒŽŽ –Š‡
…‘Â?’—–‹Â?‰ ƒÂ?† ĥ ‹Â? ‡Â?ƒ‹Ž ƒÂ?† ™‡„ǥdz ”Ǥ ‹Â?•–ƒÂ?Ž‡› •ƒ›•Ǥ
Â? –‡”Â?• ‘ˆ ‹Â?’Ž‡Â?‡Â?–ƒ–‹‘Â?ÇĄ Â?Â?ƒ„—– ™‘”Â?• ™‹–Š –‹•ƒŽƒ– –‘ †‡–‡”Â?‹Â?‡ …‘Â?Â?Â‡Â…Â–Â‹Â˜Â‹Â–Â›ÇĄ „‡ˆ‘”‡ ™‘”Â?‹Â?‰ ™‹–Š –Š‡ †‡’ƒ”–Â?‡Â?–• ‹Â? …‘Â?Ď?‹‰—”ƒ–‹‘Â? ‹••—‡•Ǥ Šƒ– ™Š‘Ž‡ ’”‘…‡•• –ƒÂ?‡• „‡–™‡‡Â? –Š”‡‡ ƒÂ?† •‹š Â?‘Â?–Š•ǥ ”Ǥ ‹Â?•–ƒÂ?Ž‡› •ƒ›•Ǥ ‘‘Â?‹Â?‰ ÂˆÂ‘Â”Â™ÂƒÂ”Â†ÇĄ ”Ǥ ‹Â?•–ƒÂ?Ž‡› „‡Ž‹‡˜‡• Â?Â?ƒ„—– Â?‘™ Â?‡‡†• –‘ ‡Â?‰ƒ‰‡ ™‹–Š –Š‡ …‘Â?Â?—Â?‹–› Â?‘”‡Ǥ Dz Â‡ÇŻÂ˜Â‡ ‰‘– –Š‡ Â?‡–™‘”Â? ƒÂ?† Â™Â‡ÇŻÂ˜Â‡ ‰‘– –Š‡ •‡”˜‹…‡ ’Žƒ–ˆ‘”Â?• Č‚ Â?‘™ ™‡ Â?‡‡† –‘ „”‹Â?‰ –Š‘•‡ ˜‡Â?†‘”• ™Š‘ …ƒÂ? •‡‡ –Š‡ ˆƒ…– –Šƒ– Â™Â‡ÇŻÂ˜Â‡ ‰‘– ͸ͲǥͲͲͲ •–—†‡Â?–• ƒÂ?† ͳͲǥͲͲͲ •–ƒˆˆ ‘Â? –Š‡ Â?‡–™‘”Â?Ǥ Š‡ ˜‡Â?†‘”• …ƒÂ? •‡‡ –Šƒ– –Š‹• ‹• ƒ ‰”‡ƒ– Â?‡–™‘”Â? –‘ „‡ ƒ ’ƒ”– Â‘ÂˆÇĄ •‘ ™‡ǯ”‡ ‰‡––‹Â?‰ ƒ Ž‘– ‘ˆ ‹Â?–‡”‡•– ˆ”‘Â? ˜‡Â?†‘”• ™ƒÂ?–‹Â?‰ –‘ ‰‡– ‘Â? –Šƒ– Â?‡–™‘”Â?ÇĄÇł Š‡ •ƒ›•Ǥ ‹–Š –Š‡ ‡Â?’Šƒ•‹• •‘ ˆƒ” „‡‡Â? ‘Â? Ž‘‘Â?‹Â?‰ ƒ– •‘Â?‡ ‘ˆ –Š‡ —Â?Â‹Â˜Â‡Â”Â•Â‹Â–Â›ÇŚÂ–Â›Â’Â‡ ‘ˆ
We’re trying to push the boundaries of networking here in the UAE. We’re the GCC’s first dual stack network, so we offer IPv6 from the network all the way around all the other NRENs around the world.â€? –‡…ŠÂ?‘Ž‘‰› •’ƒ…‡ ƒÂ?† –Š‡ ‘–Š‡” –™‘ ‰—›• „”‹Â?‰ —’ –Š‡ •‡”˜‹…‡• ‘Â? –Š‡ Â?‡–™‘”Â? ™‹–Š‹Â? ‘—” †ƒ–ƒ …‡Â?–”‡Ǥ Š‡ Â?ƒÂ?ƒ‰‡” ƒŽ•‘ Â?ƒÂ?ƒ‰‡• –Š‡ –‹•ƒŽƒ– ’ƒ”–Â?‡”•Š‹’Ǥ ‡ ƒŽ•‘ ‘—–•‘—”…‡ “—‹–‡ ƒ „‹– ‘ˆ Â•Â–Â—ÂˆÂˆÇĄ ˆ‘” ‡šƒÂ?’Ž‡ ™‡ ‘—–•‘—”…‡ –‘ —ƒ™‡‹ ˆ‘” ˜‹”–—ƒŽ †‡•Â?–‘’ ‡Â?˜‹”‘Â?Â?‡Â?–•ǥdz Š‡ ƒ††•Ǥ
Membership Š‹Ž•– –Š‡ —Â?† ˆ—Â?†• Â?Â?ÂƒÂ„Â—Â–ÇĄ ŠƒŽ‹ˆƒ Â?‹˜‡”•‹–› Š‘—•‡• ‹–• –‡ƒÂ? ƒÂ?† †ƒ–ƒ …‡Â?–”‡ǥ ƒÂ?† ’”‘˜‹†‡• –Š‡ ĠÂ?‹Â?‹•–”ƒ–‹˜‡ „ƒ…Â?„‘Â?‡Ǥ ‘ ˆ—”–Š‡” ˆ—Â?† –Š‡ Â’Â”Â‘ÂŒÂ‡Â…Â–ÇĄ Â?Â?ƒ„—– …Šƒ”‰‡• ƒ Â?‡Â?„‡”•Š‹’ ˆ‡‡ ‘ˆ ͳͲͲǥͲͲͲ ƒ ›‡ƒ” ’‡” …ƒÂ?’—• …‘Â?Â?‡…–‹‘Â?Ǥ Dz ‡•‹†‡• ’”‘˜‹†‹Â?‰ –Š‡ …‘Â?Â?‡…–‹˜‹–› Â‹Â–Â•Â‡ÂŽÂˆÇĄ Â™Â‡ÇŻÂ˜Â‡ ‰‘– †‹•ƒ•–‡” Â”Â‡Â…Â‘Â˜Â‡Â”Â›ÇĄ —Â?‹Ď?‹‡† …‘Â?Â?—Â?‹…ƒ–‹‘Â?ÇĄ Š‹‰Š ’‡”ˆ‘”Â?ƒÂ?…‡ …‘Â?Â?—Â?‹…ƒ–‹‘Â?ÇĄ Š‹‰Š ’‡”ˆ‘”Â?ƒÂ?…‡ …‘Â?’—–‹Â?‰ ‘Â? –Š‡ Â?‡–™‘”Â?ÇĄ †‹•–”‹„—–‡† ‰”‹†
24
Computer  News  Middle  East
AUGUST 2012
‡Â?˜‹”‘Â?Â?‡Â?–•ǥ Â?Â?ƒ„—– ‹• Â?‘™ Ž‘‘Â?‹Â?‰ ƒ– ‡š’ƒÂ?†‹Â?‰ ‹Â?–‘ ‘–Š‡” ƒ”‡ƒ•Ǥ Dz ‘‹Â?‰ ˆ‘”™ƒ”† ™‡ ™ƒÂ?– –‘ ‰‡– Â?‘”‡ ‹Â?–‘ –Š‡ Š‡ƒŽ–Š…ƒ”‡ •‡…–‘”Ǥ Š‹• ‹• Ž‘‘Â?‹Â?‰ ’ƒ”–‹…—Žƒ”Ž› ƒ– ”‡•‡ƒ”…Š ‹Â? Š‘•’‹–ƒŽ• ˆ‘” ‡šƒÂ?’Ž‡Ǥ Ž•‘ ™Šƒ– ™‡ Â?‡‡† –‘ •–ƒ”– –‘ …‘Â?•‹†‡” ‹• •…Š‘‘Ž•Ǥ ‡ǯ”‡ ‘ˆˆ‡”‹Â?‰ Íł …‘Â?Â?‡…–‹‘Â?• –‘ —Â?Â‹Â˜Â‡Â”Â•Â‹Â–Â‹Â‡Â•ÇĄ „—– •…Š‘‘Ž• ƒ”‡ ƒ †‹ˆˆ‡”‡Â?– ‡Â?˜‹”‘Â?Â?‡Â?– „‡…ƒ—•‡ ›‘—ǯ”‡ „ƒ•‹…ƒŽŽ› †‡ƒŽ‹Â?‰ ™‹–Š •‡– …—””‹…—Žƒ –›’‹…ƒŽŽ› –ƒ—‰Š– ˆ”‘Â? „‘‘Â?• ‘” …‘Â?•–”ƒ‹Â?‡† Â?Â‡Â†Â‹ÂƒÇĄÇł ”Ǥ ‹Â?•–ƒÂ?Ž‡› •ƒ›•Ǥ Dz –—†‡Â?–• †‘Â?ǯ– Â?‡‡† –‘ Šƒ˜‡ –Š‡ ˜ƒ•– ƒÂ?‘—Â?– ‘ˆ ”‡•‘—”…‡• Ž‹Â?‡ –Š‡ ‹Â?–‡”Â?‡– „‡…ƒ—•‡ ‹–ǯ• Â?‘”‡ Â•Â–Â”Â—Â…Â–Â—Â”Â‡Â†ÇŚÂŽÂ‡ÂƒÂ”Â?‹Â?‰Ǥ —– –Š‡› †‘ •–‹ŽŽ Â?‡‡† –‘ Šƒ˜‡ …‘Â?Â?—Â?‹…ƒ–‹‘Â? ˆƒ…‹Ž‹–‹‡•Ǥ ‘Â?‡ –‡ƒ…Š‡”• Šƒ˜‡ †‹ˆĎ?‹…—Ž–› –›’‹Â?‰ ‘—– ‹Â? –Š‡ Â?‘”‡ ”‡Â?‘–‡ ƒ”‡ƒ•Ǥ Â?‡ Šƒ• –‘ Ž‘‘Â? ƒ– –Š‡ ™Š‘Ž‡ •’‡…–”—Â? ‘ˆ Â•Â‡Â”Â˜Â‹Â…Â‡Â•ÇĄ ˆ”‘Â? –Š‡ Š‹‰Š ’‡”ˆ‘”Â?ƒÂ?…‡ ‘ˆ
www.cnmeonline.com
KHALIFA UNIVERSITY Khalifa University was part of the origional memorandum of understanding signed during the formation of Ankabut and was one of the first universities to connect to the network, says Jacob Kuriyan, director of IT at Khalifa University. “Joining the network was hassle-free with the team supporting us in configuration, set up and testing,� he says. The benefits of connecting to the network are compelling. Apart from the high speed connectivity and inter-campus VPN, the current 10G backbone connects us to all major universities in the country, he adds. The opportunity to connect to peer institutions all over the world using Ankabut’s link to the Internet2 attracted Khalifa University. The University faculty comes from all over the world and have research interests which will need collaboration with other researchers on the other side of the globe. This is easily facilitated using the Ankabut network. Ankabut has made it possible to seamlessly connect the campuses in Abu Dhabi and Sharjah at high speeds. The intercampus VPN comes bundled with the membership services at no extra cost. “We conduct HD video conferencing regularly between the campuses, which has not only increased the speed of our decision making and collaboration between the academic and administrative workforce, but also resulted in considerable reduction in travel. Collaboration with many of our international partners has also improved tremendously,� says Kuriyan. Its virtual classrooms, which are connected over Ankabut’s high speed VPN, have also helped the university to conduct remote lectures thus reducing travel of the faculty between campuses.
…‘Â?’—–‹Â?‰ ‡Ž‡Â?‡Â?– ƒŽŽ –Š‡ ™ƒ› †‘™Â? –‘ ™‘”† ’”‘…‡••‹Â?‰ǥ ‰‡––‹Â?‰ ’‡‘’Ž‡ –‘ Ž‡ƒ”Â? –‘ –›’‡ ƒÂ?† ‰‡––‹Â?‰ ’‡‘’Ž‡ ‡Â?ƒ‹Ž ÂƒÂ†Â†Â”Â‡Â•Â•Â‡Â•ÇĄÇł Š‡ ƒ††•Ǥ
SOLUTIONS WORLD
INSIDE
Playing catch-up
SOLUTIONS WORLD IaaS and PaaS
Playing catch-up As infrastructure-as-a-service and platform-as-a-service models gain popularity in the U.S. and Western Europe, adoption amongst Middle East enterprises remains low. Ben Rossi asks why, and analyses the challenges that organisations face with IaaS and PaaS in order to predict the movement of the market.
A
few years ago the debate was similar, only with software-‐as-‐a-‐ ȋ Ȍ Ǧ ϐ apparent, but the adoption was low. Now, with SaaS far more common place across organisations, it is infrastructure-‐as-‐a-‐ service (IaaS) and platform-‐as-‐a-‐service (PaaS) that are getting the same treatment. But will they follow the same course? Ȃ Ǧ Ǧ Ǥ ǡ Ǥ Dz Ȃ ǡdz ǡ ǡ Ǥ Ǥ ǡ ǡ ǡ ǡ
30
Computer News Middle East
AUGUST 2012
cost of bandwidth has still not reached a Ȃ ǡ Ǥdz ǡ ǡ Ǥ Dz ǡ ǡdz Ǥ
Ian Harris, leader, system integrators at Ciena EMEA
Ǥ Dz ϐ ǡdz Ǥ ǡ ϐ ǡ ǣ Dz
www.cnmeonline.com
Ready ǡ ǡ ǯ Ǥ ǡ Ǥ Ǥ Dz Ǥ
Pappu R. Rao, director of technology services at GBM
ǯ ǡdz Ǥ ǡ ǡ Ǥ Dz ϐ ǡ ǡ ǯ ǡdz Ǥ ǡ ǡ ǡ Ǥ Dz dz Ǥ
Farid Faraidooni, chief commercial officer at du
Dz Ǥ ǡ ϐ ϐ Ǥ Ǥ ǡdz Ǥ Dz dz ǡ Ǥ Ǥ Dz ϐ ǡ ǡ ϐ Ǥ ϐ Ǥdz Ǥ Dz ǡ Ǧ ȋ ʹ ͵ Ȍ Ǧ ǡdz Ǥ ϐ
ϐ ǡ Ȃ ǡ ϐ Ǥ ǡ Ǥ Dz ǡ Ǧ Ǥ access to world-‐class infrastructure without ǡdz Ǥ ǡ
ǡ Ǥ ϐ ǡ Ǥ Dz ǡ
www.cnmeonline.com
Gregor Petri, research director at Gartner
Ǥ ǡdz Ǥ ǡ ǡ Ǥ Dz Ǥ ǡ ǡdz Ǥ ǡ ǣ Dz ǡ Ǥ ǡ Ǧ ϐ Ǥdz ǡ ǡ Ǥ Dz ǡ ǡ ϐ ǡ ǡdz Ǥ ǡ ϐ ǡ Ǥ
AUGUST 2012
Computer News Middle East
31
SOLUTIONS WORLD IaaS and PaaS
Dz ǡ ϐ Ǥ Ǧ Ǧ ǤǤdz Babysitting Dz dz ǡ ǡ Ǥ Dz Ǯ Ǧ Ǧ ǡ ǡdz Ǥ ǡ ǡ Ǥ Dz ǡ
Sachin Bhardwaj, head of business development at eHosting DataFort
George DeBono, GM MEA at Red Hat
Sam Tayan, regional director MENA at VMware
ǡ ϐ ǡ ǡdz Ǥ Ǥ Ǥ Dz Ǥ ǡdz Ǥ ǡ ʹͲͳ͵ ǡ Ǥ
Dz Ǥ ǡ Ǥ ǡdz Ǥ Ǥ Dz Ǥ ϐ ǡdz Ǥ Dz Ǧ Ǧ ǡdz Ǥ
Source: Gartner (2012)
BY THE NUMBERS
$12.3bn $14.5bn Worldwide Softwareas-a-Service (SaaS) revenue in 2011.
32
Computer News Middle East
Forecasted worldwide Software-as-a-Service (SaaS) revenue for 2012.
AUGUST 2012
17.9%
Forecasted increase from 2011 worldwide Software-asa-Service revenue to 2012.
www.cnmeonline.com
$22.1bn Forecasted worldwide Software-as-a-Service (SaaS) revenue for 2015.
D-Link Connects Students, Teachers and Administrators to More
"U % -JOL XF CVJME OFUXPSLT UIBU IFMQ TDIPPM MFBEFST BEPQU BOE VTF OFX UFDIOPMPHZ CZ CVJMEJOH FBTZ UP JOUFHSBUF OFUXPSLJOH DPNQPOFOUT XJUI CVJME BT ZPV HSPX nFYJCJMJUZ BU BO FYDFMMFOU WBMVF D-Link Builds Networks for Schools that: t
*NQSPWF QFSGPSNBODF BOE SFMJBCJMJUZ JO TVQQPSU PG 7P*1 TUSFBNJOH DMBTTSPPN NFEJB BOE IJHI TQFFE XJSFMFTT
t
1SPUFDU QSJWBUF TUVEFOU JOGPSNBUJPO BOE CMPDL SPHVF BOE NBMJDJPVT *OUFSOFU DPOUFOU
t
$SFBUF TBGF MFBSOJOH FOWJSPONFOUT QSFQBSFE GPS FNFSHFODJFT BOE QSPUFDUFE GSPN DSJNJOBM BDUJWJUZ
t
&BTF UIF CVSEFO PG OFUXPSL BENJOJTUSBUJPO UISPVHI DFOUSBMJ[FE NBOBHFNFOU PG XJSFE XJSFMFTT BOE DMPVE UFDIOPMPHZ
t
.BYJNJ[F UFDIOPMPHZ CVEHFUT CZ PõFSJOH FYDFQUJPOBM WBMVF BOE MPXFS DPTUT PWFS UJNF
t
"SF HPPE GPS UIF FOWJSPONFOU XJUI MPOHFS QSPEVDU MJGFDZDMFT &OFSHZ 4UBS SBUJOHT BOE FOFSHZ TBWJOH GFBUVSFT
IP Surveillance
Switching
Storage
$POOFDU UP .PSF www.dlinkmea.com www.facebook.com/dlinkmea
info.me@dlinkmea.com
+971 4 880 9022
Security
Services
STRATEGIC IT NETWORKING PARTNER
NETWORK WORLD
INSIDE
Right time for face time
NETWORK WORLD Video conferencing
Right time for face time High-quality business video conferencing is moving beyond corporate rooms to mobile devices and the cloud, forcing many enterprises to rethink their visual collaboration strategies.
W
Daniel Weisbeck, Vice President, Marketing EMEA, Polycom
36
Computer News Middle East
AUGUST 2012
ith telecommuters and outside suppliers now serving vital roles in most companies, it has become increasingly important to be able to meet f ace-‐to-‐face w ith people across t he building, across town, or across t he ocean w ithout physically transporting ourselves around. ǡ ǡ ǡ ǡ ϐ Ǥ The new breed of business v ideo
www.cnmeonline.com
ǡ Ǥ ϐ ǡ Ǥ Dz Ǥ ǡdz ǡ Ƭ ǡ
Ǥ Ǧ
ǡ ǡ Ǥ Dz ǡ ϐ ǡ ǡdz ǡ ǡ Ǥ ǡ ǡ Ǥ Dz ̈́͵ͲͲͲǤ Ǥ ͳͷ Ǥ ǡdz ǡ Ǥ ǡ ǡ ǡ ǡ Ǥ Dz ǡ ǡ ϐ ȋ ȌǤ Dz dz Ȃ Ǧ
Farid Faraidooni, CCO, du
Ǥdz ϐ ǡ Ǥ Dz ǡ Ǥ Ǥ ǡ ǡ Ǧ ϐ ǡ ǡdz ǡ ϐ ǡ Ǥ ǯ Ǥ Dz Ǧ Ǧ Ǧ ǡ ǡ ǡdz Ǥ Ǥ Dz ǡ ǡ ǡ ǡ ϐ ǡ ǡ ǡdz Ǥ Ǥ Dz ϐ Ǥ ϐ Ǥdz
www.cnmeonline.com
Pradeep Angeveetil, regional manager, LifeSize Communications
Ǥ Dz Ǥ Ǥdz Ǥ Dz ǡ ǡ ϐ Ǧ Ǧ Ȃ ǡ ǡ ǡ Ǧ ϐ Ǥ ǡ ǡdz Ǥ ǡ Ǥ Dz ϐ Ǥ Ǥdz Ǥ Dz
AUGUST 2012
Computer News Middle East
37
NETWORK WORLD Video conferencing
Ǥ ǡ Ǥ ǡ ϐ ǡ ǡ Ǥ ǡ Ǥdz ǡ Ǥ Ǥ Dz ͵ʹ͵ǡ ʹͶ Ǥ ǡ Ǥdz ȋ Ȍ Ǥ ǡ Ǥ
Zia Mazafary, UCC Solutions Manager, Huawei Enterprise ME
38
Computer News Middle East
AUGUST 2012
VIDEO CONFERENCING TO ENABLE HEALTHCARE COLLABORATION: OVUM The most lucrative and effective way for healthcare providers to provide improved services is by enhancing the level of collaboration between different stakeholders using the video conferencing platform, according to Ovum. In its latest report, Video conferencing and healthcare; A new chapter in collaboration, the independent technology analyst firm found video conferencing will have a substantial impact on care outcomes and patient and practitioner satisfaction when properly integrated into healthcare systems and working practices. The technology is expected to deliver results in a number of key areas including the development of specialised treatment networks, more equitable healthcare and effective communication. E-health will be one key area. “Video conferencing solutions must be tailored to various usage scenarios, ranging from diseasespecific diagnosis and treatment between a care provider and patient to consultation between
Ǥ Dz ϐ Ǥ ǡDz Ǥ ǡ Ǥ ǡ ǡ ǡ
www.cnmeonline.com
professionals,” Ovum telco strategy principal analyst and co-author of the report, Charlie Davies, said. He claimed the equipment and networks required will also vary significantly, ranging from high-end tele-presence reliant on a high-speed broadband connection to desktop and laptop services. The study also showed promising long-term prospects for video conferencing, with the rise in fixed and mobile broadband connectivity, improvements in equipment interoperability and innovation in application and machine to machine advancement underpinning its development. “The increasingly central role of ICT will improve outcomes, allow remote consultations and save costs,” Ovum senior analyst and coauthor of the report, Cornelia Wels-Maug, said. “Interaction between healthcare professionals, care providers and patients, as well as training and education, can be facilitated easily with video conferencing.”
Ǥ ǯ ϐ ȋ Ȍ ǡ ǡ Ǥ Dz ǡ ϐ Ǥ ǡdz Ǥ Ǧ ϐ Ǥ ǡ ǡ Ǥ Ǥ
Virtualization is as easy as 1. Avaya Virtual Enterprise Network Architecture (VENA) provides everything you need to create an enterprise wide private cloud infrastructure, built on open standards. With the touch of a button, you can provision next-Âgeneration applications, easily giving your users access to the tools they need, anywhere and everywhere. Your network will be more powerful and scalable, with dramatically improved performance and reliability. To learn how Avaya can help bring your business into the collaborative age, visit avaya.com/vena.
Š 2011 Avaya Inc. All rights reserved.
Coming to a city near you! Visit www.emc.com/forum2012 to find out more and register today
12 September, 2012 The Ritz Carlton Hotel, Doha
2 October, 2012 The Four Seasons Hotel, Riyadh
EMC Forum 2012 – Transform: Business+IT+Yourself Together, cloud computing and Big Data are transforming our industry; EMC helps you master these new IT realities. Don’t miss this free one-day event that gives you all the tools you need to take IT to the next level. Find out more: www.emc.com/forum2012
STRATEGIC IT STORAGE PARTNER
STORAGE ADVISOR
INSIDE
Still going strong
STORAGE ADVISOR SAN
Still going strong As storage technologies go through massive changes, some analysts have begun to doubt the role and relevance of storage area networks (SANs) in Middle East organisations. CNME’s Ben Rossi draws on the opinions of the vendors in the storage market, and finds this viewpoint to be far from the case.
S
torage is a hot topic on t he mind of CIOs and IT managers right now, but w ith much of t he column inches reserved for t alk of big data, some are left wondering whether storage area networks (SANs) still have a place in a modern organisation. ǡ ǡ Ǥ ǡ Ǥ Dz Ǧ ǡ Ǧ
44
Computer News Middle East
AUGUST 2012
Ǧ ǡdz ǡ Ǧ ǡ Ǥ ϐ ǡ ǡ Ǥ ǯ ǡ ϐ Ǥ Dz Ǥ ȋ Ȍ ȋ Ȍ ϐ ǡdz Ǥ ǡ Ǥ
www.cnmeonline.com
Zahed Haydar, regional pre-sales manager at EMC Turkey, Emerging Africa and Middle East
ϐ ϐ ǡdz Ǥ Dz dz ͳͷ Ǥ Dz Ǥ ͳͻͻͲ ϐ ȋ Ȍ ǡ ǡdz Ǥ Andreas Weiss, director of IBM systems and technology at GBM
ϐ Ǥ Alternatives ǡ Ȃ Ȃ ǡ ǡ Ǧ Ǥ Dz Ǥ ǡ ϐ Ǥ ϐ ǡdz Ǥ
ȋ Ȍǡ ǡ ǡ Ǥ Dz ǯ Ǥ ǡdz Ǥ Dz Ǧ ǡ Ǥ
Predominant ǡ ǯ Ǥ Dz Ǧ ǡ Ǧ Ǧ Ǥ Ǥ ϐ Ǯ ϐ ǯǡdz Ǥ ǡ ǡ Ǥ Dz Ǥ ϐ ǡ Ǥ ǡ ȋ Ȍ ǡ ϐ ǡdz Ǥ Dz ǡ Ǧ ǡ ǡ Ǥ ǡ ϐ
www.cnmeonline.com
Sufian Dweik, regional manager MENA at Brocade
ǡdz Ǥ ǡ ǡ reduce t he cost to r un services inside t heir Ǥ Dz ǡ ϐ ϐ ǡdz Ǥ Ǥ Evolving ǡ Ǥ Dz ǡ ǡ ǡ Ǥ
Ǥ ǡ ǡdz Ǥ Dz ǡ ǡ ͳͲ Ǥ ǡdz Ǥ
AUGUST 2012
Computer News Middle East
45
STORAGE ADVISOR SAN
ǡ ǡ Ȃ Ǧ Ǥ Dz ǡ Ǥ ǡ ǡ ǡ ϐ ǡdz Ǥ Dz ǡ Ǧ ǡ Ǧ Ǥ ǡ Ǥ
Vikas Agarwal, senior pre-sales consultant or enterprise infrastructure at Emitac
ǡdz Ǥ Competition ǡ Ǥ Dz Ǥ ǡ Ǥ ǡdz Ǥ ǡ ǡ Ǥ Dz ǡ ϐ ϐ server v irtualisation which would Ǥ ǡ ǡ ǡ ǡ ǡdz Ǥ Dz ǡ ǫ ǡ ͳͲ ǡdz Ǥ Ǥ
Mahesh Vaidya, CEO at ISIT
Dz Ǥ ǡ Ǥ Ǥ ǡ ȋ Ȍǡ ϐ Ȃ ǡdz Ǥ ǡ Ǥ Dz Ȃ ǡ ǡdz Ǥ
Source: Gartner (2012)
BY THE NUMBERS
$469m
The revenue of the MEA external controller-based (ECB) storage market in 2011 (with SAN being the leading technology among these).
46
Computer News Middle East
$546m
The forecasted revenue of the MEA external controller-based (ECB) storage market in 2012 (with SAN being the leading technology among these), a 16.5% increase.
AUGUST 2012
www.cnmeonline.com
24%
The share of network attached storage (NAS) in the MEA storage hardware market in 2011.
41%
The forecasted share of network attached storage (NAS) in the MEA storage hardware market in 2016.
Data-storage demand is growing year on year. It’s time to take control.
With a leading range of storage products, whatever your business need, find your solution with Dell. Visit YourDellSolution.com/me
Dell™ PowerVault™
Dell™ EqualLogic™
Dell™ Compellent™
© 2012 Dell Products. Dell, the Dell logo, Compellent, EqualLogic and PowerVault are registered or unregistered trade marks of Dell Inc. in the United States and other countries. All rights reserved. Dell disclaims proprietary interest in the marks and names of others. Dell Corporation Ltd, Dell House, The Boulevard, Cain Road, Bracknell, Berkshire, RG12 1LF.
FOUNDATION OF
IT TRUST Learn more at www.EMC.com.
EMC2, EMC, the EMC logo, and where information lives are registered trademarks or trademarks of EMC Corporation in the United States and other countries. Š Copyright 2011 EMC Corporation. All rights reserved.
SECURITY ADVISOR
INSIDE
Next gen security
SECURITY ADVISOR Firewall
Next gen security Firewalls are no longer what they used to be – and despite the fact they are low on the adoption scale at the moment, there is only one way for regional enterprises to react to the new technology.
S
ecurity is an ever-‐important consideration in modern enterprises, and as technologies change companies have to pay attention to investing in them as per their requirements. Dz Ǧ ȋ Ȍ Ǥ ϐ ϐ ϐ ǡ ϐ ǡ ϐ ǡ ǡ Ǥ ʹͲͳʹ ǡ ͺͶΨ ǡdz ǡ
Mir Ali, business development manager at Emitac Enterprise Solutions (EES)
50
Computer News Middle East
AUGUST 2012
ȋ ȌǤ Dz Ǧ ϐ ϐ ȋ ȌǤ ϐ
Ǥ Ǧ ϐ ϐ Ǥ ǡdz ǡ Ȃ ǡ ǡ Ǥ ǡ ϐ Ǥ Dz ϐ ǡ Ǧ Ǥ ǡ Ǧ ϐ Ǥ Ǧ ǡdz ǡ ȋ ȌǤ Dz ϐ ϐ ϐ Ǥ
www.cnmeonline.com
Nicolai Solling, director of technology services at helpAG
Ȃ ϐ ǡ Ǥ ϐ ǡ ǡ ǡdz ǡ Ǥ ϐ ǡ Ǥ Dz ϐ Ǥ ǡdz ǡ Ǥ
ǡ Ǥ ǡ ϐ ǡ Dz ǡ Ǥ ǡ Ǥ ϐ
Ǥ Ǥ ǡ ǡ Ǥdz Dz Ǧ ϐ Ǥ ȋ ǡ ǡ ǡ Ǧ Ȍ Ǥ
Maher Jadallah, regional manager for MEA at Sourcefire
Ǥ ϐ ȋ Ȍǡdz ǡ Ǥ ϐ Ǥ ǡ Dz Ǧ ϐ Ǧ Ǥ Ǧ ϐ ϐ Ǧ Ǧ ϐ Ǥ
Florian Malecki, senior product marketing manager for EMEA at Dell SonicWall.
The primary business case for investing in NGFWs is cost-savings since most next generation firewall vendors are combining the functions of a traditional firewall with that of an Intrusion Prevention System (IPS). End users are no longer required to maintain separate firewall and IPS deployments. A single instance of nextgen firewall is now sufficient to maintain the necessary security posture.” Ǥdz ǡ Dz ǡ ǡ ϐ ϐ Ǥ Ǧ ǡ Ǥdz Dz ϐ Ǥ ϐ Ǥ ǡ Ǥ
STRIP AD HERE www.cnmeonline.com
ǡ ǡ Ǥ ǡ Ǧ ϐ Ǥ ϐ ǡ ǡdz Ǥ ǡ ǡ Ǥ ǡ ͷΨ
Ǥ ʹͲͳͶǡ ͵ͷΨ ǡ ͲΨ Ǥ
AUGUST 2012
Computer News Middle East
51
What if?
Information Security... Information Security Network Infrastructure
IT Service Management
IT Governance
Storage Solutions
SCADA Security
paramount
@ ssuring Va lue
Paramount Computer Systems FZ LLC Duba i T: +9714 391 8600 F: +9714 391 8608
puja@pcsuae.com
Abu Dhabi T: +9712 672 4288 F: +9712 674 5520
Qatar T: +974 455 1641 F: +974 455 1827
Ku wait T: +965 2247 1409 F: +965 545 6303
B ahrain T: +973 17727 177 F: +973 17727 228
www.paramountassure.com
IN ASSOCIATION WITH
TELECOMS WORLD
INSIDE
TV goes IP
TELECOMS WORLD IPTV
TV goes IP Internet-based TV technology is slowly catching up in the region, opening up new revenue streams for telecom service providers.
D
espite all the hype and hoopla, IPTV services are yet to see mass adoption in the Middle East though some of the service providers such as Etisalat, du and STC have been offering the services for a while now. Market researchers SNL Kagan forecast IPTV subscriptions to grow from 40 million in 2010 to more than 70 million by 2014, and the Middle East subscribers are expected to reach 315,547 by 2013. ǡ ǯ Ǧ Ǣ ǡ Ǥ ϐ ǫ ǡ ǯ Ǥ ǡ Ǧ Ǥ
Andrew Brown, Business Development & Commercials, Video Division, Alcatel-Lucent
54
Computer News Middle East
AUGUST 2012
Dz ǡ Ǧ ǡ ǡdz ǡ Ƭ Ȃ ǡ Ǥ ǡ Ƭ ǡ ǡ Ǧ ǡ ǣ Dz ǯ Ǥ Ǥ
www.cnmeonline.com
ǡ Ȃ Ǥdz ǡ Ǧ is able to watch the content of their choice on the device of their choice inside or outside ǡ Ǥ ǡ ǡ Ȃ ǡ Ƭ ǡ Ǥ Dz
ǡ ǡ Ǥ Ǥ ǡ ȋ Ȍ ȋ Ȍ ȋ Ȍǡ Ǥdz ǡ Ƭ ǡ ǣ Dz ϐ ǡ ǡ Ǥ ȋ ͳͲΨ ͳͷΨ Ȍǡ Ǥ ǡ Ǧ Ǧ ȋ Ȍ ǡ Ǥ Ǧ Ǥdz ǡ ǡ ǡ Ǥ Ǧ Ǥ ǡ ǡ ȋ Ȍ Ǥ ǡ ʹͲͲͺǤ ǡ ϐ Ǧ ǡ Ǧ
Guo Yajun, GM Huawei Carrier Software & Core Network, Middle East
Ƭ ǡ Ǥ Dz ǡ Ǥ ȋ ǯ Ȍ ǯ ǡdz ǡ ϐ Ǧ Ǥ
ǡ ǡ Ƭ ǡ ǡ ǡ ǯ Ǥ Dz ǡ Ǥdz Ǧ Ǧ ǡ ǡ Ǧ Ǧ ǡ Ǥ ǯ Ǥ ǡ Ƭ ǡ ǡ
www.cnmeonline.com
Ǥ Dz ǯ Ǥ Ǥ ǡ ȋ Ȍ ȋ ȌǤ ϐ Ǥdz ǡ ǡ Ǥ
ǡ Ǧ ȋ Ȍ ǡ Ǧ
Ǥ ǡ ǡ ǡ ȋ Ǧ Ȍ Ǥ ǡ ǡ Ǥ ǡ ǡ ǡ ǯ ǡ Ǥ
ǫ Ƭ ǯ Ǥ Dz
Ǥ ǡ Ǥ ǡ Ǥdz ǡ Ƭ ǡ case should consider both direct revenue ϐ Ǧ Ǥ
AUGUST 2012
Computer News Middle East
55
TELECOMS WORLD IPTV
Ǧ Ǥ Ǥ ǡ Ǧ Ǧ Ǧ Ǧ Ǥ ǯ Ǥ ǡ interactive services such as video-‐on-‐ ǡ Ǥ Dz Ǥ ǡ ǡ Ǧ Ǧ ǡ ǯ Ǥ Ǥ
ǡdz Ǥ
Ǥ ǡ Ǥ Dz ǡ ǡ Ǥ ǡ Ǧ Ǧ ǡ ǡ
56
Computer News Middle East
AUGUST 2012
ǡ Ǥ ǡ ǡ ǡ ǡdz Ǥ Ǥ Dz ϐ ǯ Ǥ ǡ ǡ ǡdz Ǥ ǡ Ǧ Ǧ ȋ Ȍ Ǥ ǡ Ǥ Dz ǡ Ǧ Ǧ ȋ Ȍ Ǥ Ǧ ȋ Ȍ ǡ
Ǥdz ǡ ǯ Ǥ Dz ǡ Ǥ ǡ ϐ
www.cnmeonline.com
Paul Allen, Head of Intellectual Property & Technology , DLA Piper Middle East
Ǥ ǡ ǡdz Ǥ Ǥ Dz Ǧ Ǥ hinder innovation or introduce distortions Ǥ ǡ ǡ Ǥdz ϐ Ǥ Ǧ ǯ Ǥ ǫ ǡ Ǥ
About Mahindra Satyam Mahindra Satyam is a global business consulting and information technology services company leveraging deep industry and functional expertise, leading technology practices and a global delivery model to help businesses transform their processes and improve performance. The company's professionals excel in enterprise solutions, supply chain management, client relationship management, business intelligence, business processes, engineering and product lifecycle management, infrastructure services, among other services. The company has development and delivery centres in the United States of America, Canada, Brazil, the United Kingdom, Germany, France, Hungary, Egypt, United Arab Emirates, India, China, Malaysia, Singapore, and Australia and serves numerous clients, including many Fortune 500 organizations. Mahindra Satyam is part of the USD 15.4 billion Mahindra Group. The Mahindra Group employs more than 144,000 people in over 100 countries and operates in key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology and vacation ownership. In 2011, Mahindra featured on the Forbes Global 2000 list, a listing of the biggest and most powerful listed companies in the world. Dun & Bradstreet also ranked Mahindra at No. 1 in the automobile sector in its list of India’s Top 500 Companies. In 2010, Mahindra featured in the Credit Suisse Great Brands of Tomorrow. In 2011, Mahindra acquired a majority stake in Korea’s SsangYong Motor Company.
INTEGRATION ADVISOR
INSIDE
Under the microscope
INTEGRATION ADVISOR Certifications
Under the microscope You have a relationship with your partner that is working well for you now. However, how do you ensure that your partner keeps abreast of changing technologies and gets the right certifications in place? Ben Rossi looks at some of the region’s partner and certification programmes to get the answer.
M
aintaining positive relationships with partners is a vital part of the channel process, and can ultimately be a key decider in how well a product performs. ǡ ϐ ϐ Ǥ ϐ ǡ ǡ Ǥ ȋ Ȍ ǡ ǡ Ǥ Dz ϐ ϐ ǡ ϐ Ǥ ǡ ϐ ǡdz Ǥ Dz
ϐ Ǥ ϐ ǡ ǡdz Ǥ
ǡ ǡ ǡ ǡ Ǥ Dz ǡdz Ǥ ǯ ǡ ǡ Ǥ ± ǡ ǡ Ǯ ǯ Ǥ Dz of criteria that includes accreditation and ϐ Ǥ ǡ Ǧ
The Middle East is experiencing growing demand for IT security solutions in several sectors such as government, healthcare, education, energy, telecommunications and retail. We work closely with our partners and believe it is imperative for us to have ongoing programmes that help partners address these opportunities and ensure that they stay ahead of the changing nature of today’s security realities.”
60
Computer News Middle East
AUGUST 2012
www.cnmeonline.com
Graham Owen, regional sales director MEA and Turkey at Cambium Networks
ǯ ǡdz ± Ǥ
ǡ ϐ Ǥ Dz Ǥ Ǥ ǡdz ǡ
Ǥ Vendor understanding ǡ ǡ
ǡ Ǥ Dz ǡ ǡ ǡdz Ǥ ϐ ǡ Ǥ Dz ϐ Ǥ ϐ ϐ Ǥ ǡ ϐ ǡdz Ǥ Dz ϐ Ǥ ϐ ǡ ϐ ǡ ǡdz Ǥ ǡ ǯ ǡ ǡ ǡ ϐ Ǥ
Hussam Abusamra, regional director Middle East and Turkey at Blue Coat
Dz ǡ ǡ ǡ ǡ Ǥ ǯ ǡdz Ǥ ǡ ǯ ǡ Ǥ Dz Ǥ ǡ Ǥ ǡ ǡ ǡdz Ǥ ǣ Dz Ǥ ǡ Ǥdz
ǯ ǡ ϐ ǡ Ǥ Dz Ǥ Ǥ ǡ ǡdz Ǥ Counter-‐productive? ǡ ϐ Ǧ ǡ ϐ ǡ Ǥ Dz ǯ
www.cnmeonline.com
Philippe Fossé , VP of EMEA channels at EMC
Ǥ ϐ ϐ ϐ ǡdz Ǥ Dz ϐ ǯ ǯ Ǥ ǯ ϐ ǡdz Ǥ ǯ ϐ ǡ ǡ Ǥ Dz Ǧ ϐ Ǥ ǯ Ǥ ǡ ϐ ǡ ǡdz ± Ǥ ǡ Dz Ǥdz Dz ǡ ǯ
AUGUST 2012
Computer News Middle East
61
INTEGRATION ADVISOR Certifications
ǡdz Ǥ ǡ ǯ ǡ Ǥ ǡ ǣ Dz Ǧ Ǧ ǯ Ǥ
ǡ ǯ Ǥdz ǡ Ǥ Dz ϐ ǡdz Ǥ Pressures ϐ ǡ ǡ Ǥ Dz
Maher Jadallah, regional manager at MEA Sourcefire
62
Computer News Middle East
AUGUST 2012
ǯ Ǧ Ǥ ϐ ǡ ǯ ǡdz Ǥ ǡ ϐ ǡ Ǧ Ǥ Dz ǡ Ǥ ǡ ǡ ϐ ǡ ǡ ǡ ǡdz Ǥ ± ϐ ǡ Ǥ Dz ǯ Ǥ ǡ Ǧ Ǧ Ǥ ǡdz Ǥ ǡ Ǥ Dz ϐ ǡ Ǥ Ǥ ǡ ǡdz Ǥ ϐ Ǥ Dz ǡ
www.cnmeonline.com
Nicolai Solling, director of technology services at help AG
Ǥ ǯ Ǥ ϐ ǡ ǡdz Ǥ Dz ǡ ǡ Ǥ ϐ ǡ ǡ ǡdz Ǥ Ǥ Dz Ǧ ǯ Ǥ Ǥ Ǧ Ǥ Ǧ ǡ ǡdz Ǥ Ǥ Dz ǯ ǡdz Ǥ
CAREERS ADVISOR
INSIDE
STRATEGIC IT NETWORKING STRATEGIC IT PARTNER STORAGE PARTNER Out with old school
CAREERS ADVISOR University profile
Out with old school With the world of technology changing constantly, it is difficult for universities to keep producing IT graduates that are sufficiently up-todate with the latest trends. However, this is where American University in Dubai excels, according to the associate dean of its school of engineering, Khalid Khawaja. 66
Computer News Middle East
AUGUST 2012
www.cnmeonline.com
T
rends and buzzwords come and go in IT at a rapid pace. It is hard enough for organisations to keep up w ith t hem, which makes it even more important to t hem t hat t he g raduates they hire are well-‐tuned in t hese areas. ǡ ǡ Ǥ ǡ Ǥ ǡ ȋ Ȍǡ ǯ Ǥ Dz ǯ Ǥ ǡ ǡ ǡ ǡ ǡdz Ǥ ǡ Ǥ Dz Ǥ ǡ ǯ Ǥ Ǧ ǯ ǡ Ǧ Ǥ ǯ ǡdz Ǥ Relevance Ǥ Dz ϐ ǡ
Ǥ ǯ ǯ because of a new t rend t hat we should be ǡdz Ǥ ǯ ǡ Ǥ The result of t hese efforts is a ǡ Ǥ
Dz ϐ Ǧ Ǧ ϐ
Ǥ ϐ ϐ ǡ ǡ ǡdz Ǥ Dz ǯ ǡ ǡ ǯ
We always look at what’s going on in the IT industry around us and inject that into the curriculum. While we do teach the basics in things like networking, database, security and programming, we are also sensitive to the fact that things like mobile computing are very prominent, so we actually have courses that teach these things and link them into the big picture.” Dz ǯ Ǥ Ǥ Ǥ ǡ ǡdz Ǥ ǯ ȋ Ȍǡ Ǥ Ǥ ǡ Ǥ Dz Ǥ ǡ ǡdz Ǥ
ǯ ǡ Ǥ
www.cnmeonline.com
Ǥ ǡ ǡdz Ǥ Enterprise ͳͻͻͻǡ ʹͲͲͷ ϐ ǡ Ǥ Dz Ǥ Ȃ Ǥ ǡ ǡ ǯ Ǥ ǯ ǯ Ǧ ǡdz Ǥ
AUGUST 2012
Computer News Middle East
67
CAREERS ADVISOR University profile
Ǧ ǡ Ǥ Dz Ǥ ǡ ǡ ǡ ǡ ǡ Ǥ ʹͲͲͷ ǯ ǡdz Ǥ ǡ ǯ Ǥ Dz ϐ Ǥ ϐ Ǥ
ϐ ǡdz Ǥ ǡ Ǥ New programme ǯ Ǥ Ǥ
Khalid Khawaja, associate dean of the school of engineering at AUD
ǡ ͵Ͳ ǡ ϐ Ǥ Dz Ǥ ǯ ǡdz Ǥ Ǥ ǡ ǡ Ǥ Dz Ǥ Ǥ ϐ
I don’t know any other programme that teaches Java at the level that we do. All the other curriculums I have seen are just at the programming level. Our students have a full course on enterprise computing with java. For an IT programme, we dive a lot deeper than other curriculums in the region.”
68
Computer News Middle East
AUGUST 2012
www.cnmeonline.com
Ǥ ϐ ǡdz Ǥ Dz Ǥ ǡ ǡdz Ǥ Ǥ ǡ ǡ ǯ Ǥ Dz ǯ Ǥ ǡdz Ǥ Dz ǡ Ǥ ͳǡͲͲͲ Ǥ ǡdz Ǥ
INTERVIEW Thorsten Heins
RIM CEO Thorsten Heins
A TROUBLED GIANT RIM (Research in Motion) CEO Thorsten Heins talks on the current state of BlackBerry and how it fell from grace, what the company is doing to ensure things in Waterloo don’t get worse, and the product delay problems that have plagued RIM.
T
hese are dark days for the former king of mobile. But Thorsten Heins, RIM’s CEO isn’t throwing in the towel just yet. With a major mobile platform launch expected in early 2013, Heins is optimistic that RIM and BlackBerry will turn things around. But ǯ ϐ challenges his company is facing.
70
Computer News Middle East
AUGUST 2012
ǯ ǡ ͳͲ Ǥ Q: Just a few years ago, RIM was the undisputed king of the mobile market. Today, its CEO is writing editorials to convince stockholders that RIM is “not
www.cnmeonline.com
Ǥdz quickly? From your perspective, what did RIM not do that it should have done during the past few years? A: ǡ ǯ ǡ ǯ Ǥ ǡ ʹͲͲǡ ʹͲͲͺǡ ʹͲͲͻǡ ǡ
Ǥ Ǥ Ǥ ǡ Ǥ Ǥǡ Ͷ ǡ Ǥ ͵ ǡ ΪǤ Ͷ Ǥ ǯ Ǥ Ǥ Ǥ ǡ ǡ ǡ ǡ ǡ Ǥ Ǥ Ǥ Ǥ Ǥ ǡ Ǥ ǯ Ǥ Ǥ ǡ Ǧ ǡ Ǧ ǡ ǡ ǡ Ǥ ǯ ͳͲǤ Q: Something I hear very often is that Dz dz Dz dz ϐ ǯ now in. Is it that simple? Did RIM fail to innovate? A: Ǥ Ǥ ͳͲ Ǥ Ǥ ǡ Ǥ Ǣ ǡ ǡ ǡ Ǥ Ǥ ǡ ǡ Ǥ ǯ Ǥ ǡ ϐ
Ǥ Ǥǡ ǡ Ǥ Ǥ Ǥ ǣ ǡ ϐ product delays been to RIM’s current situation in the market? Why have we seen so many product delays from RIM during the past few years? A: Ǥ ǡ Ǥ ǡ Ǥ ǯ ǡ ʹͷ Ƭ ǡ ǡ Ǥ ǡ ǡ Ǥ
ǡ Ǥ ϐ ǫ ǡ Ǥ ǡ ǣ ǡ ϐ Ǣ Ǥ ͳͲǡ Ǥ Ǥ Q: The general message of your recent editorial, and your message in your BlackBerry World keynote address in May, is that you understand BlackBerry stock holders’, customers’ and users’ frustration, but that they should keep the faith and their patience will be rewarded. But how long do they have to wait for RIM to prove it is still in the game? A: ϐ Ǥ ǯ
The BlackBerry OS that we have today is a good and solid platform that allowed us to create everything that we did. But given our understanding that mobile computing would now be at the same level as laptops, with dual-cores, quad-cores, high resolution graphics, GPUs, we needed a new platform. That’s why we decided to build the mobile computing platform which today we call BlackBerry 10. ǯ ͳͲǤ ǯ ǡ but we have a clear understand of what ͳͲ Ǥ ǡ Ǥ ͳͲ Ǥ Dz ǡdz ǡ ϐ ǡ Ǥ Ǥ ǡ ϐ Ǥ ǡ
www.cnmeonline.com
Ǥ ϐ ǫ ϐ ͳͲǡ Ǥ
ǡ Ǥ ǯ ǯ Ǥ ǡ
ǯ ͳͲǡ ǡ Dz ǡ Ǥ ǡ Ͷ ǡ ǡ ǯ ͳ ȏʹͲͳ͵Ȑ ͳǫdz Ǥ
AUGUST 2012
Computer News Middle East
71
INSIGHT Security
Tricks in your pocket IT security threats are constantly evolving. It’s time for IT security pros to get ingenious. In that vein, we offer 10 security ideas that have been -and in many cases still are -- shunned as too offbeat to work but that function quite effectively in helping secure the company’s IT assets.
N
etwork and endpoint security may ϐ scratch an experimental itch. After all, protecting the company’s systems and data should call into question any action that may introduce risk. But IT security threats constantly evolve, and sometimes you have to think outside the box to keep ahead of the more ingenious evildoers. Ǥ
72
Computer News Middle East
AUGUST 2012
Ǥ ǡ Ǥ ǡ Ǥ
ǡ ͳͲ ǦǦ ǦǦ ϐ ǯ Ǥ
ǡ ǡ ǡ Dz ǡ ǡ ǡ ϐ ϐ ǡ ǡ Ǥ ǡ ǣ ǡ ǡ Ǥdz
www.cnmeonline.com
Innovative security technique No. 1: Renaming admins Dz dz ǡ Dz dz Ǥ ǡ Ǥ ǯ ǡ ǯ ǯ Ǥ ǯ ǡ ǯ Ǧ Ǥ ǫ ǦǦ ǦǦ Ǧ Ǥ ǡ Ǥ ǡ ǯ Ǧ ǯ Ǥ Innovative security technique No. 2: Getting rid of admins ǣ
ǡ ǡ ǡ Ǧ ǡ ǡ Ǥ ǡ ǡ Ǥ ǡ Ȁ ʹͲͲͺ Ǥ ǡ ǡ ǯ Ǥ Innovative security technique No. 3: Honeypots ǯ Dz ǯ ǡdz ǯ Ǥ Ǥ Ǥ ǡ Ǥ ǡ Ǥ Ǥ ϐ Ǥ ǡ ǦǦ ǡ Ǥ ǡ Ǥ ǣ Ǥ Ǥ Innovative security technique No. 4: Using nondefault ports Ǥ ǡ Ǧ Ǧ Ǥ Ǧ ǡ ϐ ǡ ǡ ǡ ǦǦ ǦǦ Ǥ
ǡ ǡ ǡ Ǥ ǯ ǯ Ǥ ǡ Ǥ ǡ ǯ Ǥ ǯ ǡ Ǥ ǯ ϐ ǡ Ǥ ǡ ǡ
ϐ Ǥ Innovative security technique No. 5: Installing to custom directories Ǧ Ǧ Ǥ ǯ ǡ ϐ ǡ Ǥ Ǧ Ǧ ǡ ǦǦ Ǥ ǡ Ǥ
Never in the history of automated malware -- the campaigns usually mounted against workstations and servers -- has an attack attempted to use anything but built-in account names. By renaming your privileged accounts, you defeat hackers and malware in one step. Plus, it’s easier to monitor and alert on log-on attempts to the original privileged account names when they’re no longer in use. ϐ ǡ ǡ Ǥ ǡ ǡ ǡ ǡ ǯ Ǥ ϐ Ǧ Ǥ ǡ ǡ ͵ͺͺͻ ͷͲͶͳ ϐ ϐ Ǥ ǡ Ǣ ǡ ǯ Ǥ ǡ ǡ ǯ ǡ ǡ ǯ Ǥ
www.cnmeonline.com
Ǥ ǡ ǦǦ ǡ ǣȀ ǣȀ Ǥ Dz dz ǡ Ǥ ǡ ǯ ϐ ǣȀ Ȁ ͵ʹ Ǥ ǯ ǡ ǡ Ǥ Innovative security technique No. 6: Tarpits ϐ Ǥ
AUGUST 2012
Computer News Middle East
73
INSIGHT Security
ʹͲͲͳǤ Ǥ Ǥ ǡ ǡ ǣ ǡ ǡ Ǥ ǡ ȋ Ȍ ǡ Ǥ Ǧ ǡ ǦǦ ǯ ǡ Ǥ ǣ Ǥ ϐ Ǧ ϐ Ǥ Innovative security technique No. 7: ϐ ϐ ǡ ϐ ϐ Ǥ ϐ Ǥ ǡ ǡ Ǥ
ǯ Ǥ Innovative security technique No. 8: Screensavers Ǧ Ǥ
ǡ Ǥ ǡ ǯ ǡ Ǥ
ǡ with the cab driver over the bill (he had
74
Computer News Middle East
AUGUST 2012
ǡ ȌǤ Ǥ ǡ Ǥ
ǡ ϐ ǯ Ǥ ǡ ǡ Ǥ ǡ Ǥ ǡ ǯ Ǥ Innovative security technique No. 9: Disabling Internet browsing on servers ǯ Ǥ ǯ ϐ ǯ Ǥ ǯ ǯ Ǥ ǡ
www.cnmeonline.com
ǯ Ǥ ǡ ȋ Ȍ ǯ Ǥ ǡ Ǥ Innovative security technique No. 10: Security-‐minded development ǦǦ Ǥ Ǥ ǡ ȋ Ȍǡ ǡ ǣ Ǣ Ǣ Ǣ Ǣ Ǧ Ǥ
PRODUCTS Mobility
Samsung Galaxy S III
I
f you’ve also been waiting for it, you know exactly what we’re talking about. Millions around the world have been waiting for Samsung’s new version of the legendary Galaxy. The phone has already shattered records in its first quarter of global sales, with a staggering 50 million units sold, leaving the best selling phones – namely the iPhone – way back in the race. Design and specifications ǡ
76
Computer News Middle East
AUGUST 2012
ǡ ͵ ǯ ǡ Ǥ ǡ ǡ Ǥ ǯ Ǣ ǡ Ǥ ͶǤͺ ǡ ʹͲ ͳʹͺͲ Ǥ
www.cnmeonline.com
ǯ Ǥ ǡ ǡ Ǥ ǡ Ǥ ǯ ͵ Ǥ Ǧ ͳǤͶ Ǧ ͻ ǡ ͳ ǡ ͳȀ͵ʹȀͶ ǡ Ͷ Ǥ ǡ ǯ ȋ ǯ ȌǤ ͺ ͳͲͺͲ ͵Ͳ ǡ ͳǤͻ Ǧ ʹͲ ͵Ͳ Ǥ ǡ ǡ ǯ ǯ ǯ ǡ ǡ ǡ Ǥ Ȁ ǡ ǡ Ǥ Software and performance ͵ ͶǤͲǤͶ ȋ Ȍ ǯ Ͷ ǡ ǡ ǯ ǡ Ǥ interface has two touch buttons for the ǡ Ǥ ǯ
Ǯ ǯ Ǥ ǡ Ȃ Ȃ ǯ Ǥ Ǣ ȋ Ȍǡ Ǥ ʹͳͲͲ ǡ ʹǤ ǡ ͵ Ǥ ǯ Dz dz ǡ ǡ Ǧ ǡ ǡ Ǥ Ǥ ͵ ǡ ǡ we saw the
Ǥ ǡ ͷͲ ǡ Ǥ ͵ Ǥ Ǥ ǡ ǡ ǡ ǡ that we wished had Ǥ
The Verdict Aye. Did u really expect anything else? The Galaxy S3 has proven to be a market-‐ changing device that allowed Samsung to dominate 35% of the global market in one quarter! Not only because of the good marketing campaign its launched, but also because the phone is, indeed, a front runner!
This review was done by Fahed Sabbagh – proud geek and passionate blogger. You can catch him wax poetic on all things geeky at www.nerdyface.com.
www.cnmeonline.com
AUGUST 2012
Computer News Middle East
77
Last word
Next issue
September 2012 Ǥ ǡ Ǥ
Security Advisor
Security and the cloud Ǥ ǫ Ǥ
Integration Advisor Pilots – dos and don’ts
Solutions World
ǡ that once enabled business can now ϐ Ǥ the nascent cloud ϐ Ǥ
Telecoms World
Infrastructure sharing ǡ Ǥ ϐ Ǥ
ʹͲͳʹǡ Ǧ Ǥ
Ǧ Ǥ Ǥ ǡ ǯ Ǥ
Storage Advisor
Network World
Ǧ Ǧ ǡ Ǥ
ϐ Ǥ Ǥ
Events
Online
The cloud and working with it
Data management – across national borders
Networking in the cloud
What we’re reading
Careers
Outsourcing IT recruitment
Cloud Congress 2012 The Finch Effect Nacie Carson Book Carson connects Darwin’s theory of survival of the fittest to today’s workers. Don’t wait on the economy, she says; create your own career ladder. But to really thrive, finding balance and nurturing your heath is important too. The Finch Effect: The Five Strategies to Adapt and Thrive in Your Working Life (Wiley)
78
Computer News Middle East
JULY 2012
ʹͶ ʹͲͳʹ ǡ Marina www.cloudcongressme.com
ICT Achievement Awards 2012 ͳͶ ʹͲͳʹ
ǡ www. ictachievementawards.com
www.cnmeonline.com
ǡ ǡ ǡ ǡ on trends and issues in the
ǡ t www.cnmeonline.com
Give your IT the leading edge with Dell™ PowerEdge™ servers
Not all servers are the same Because Dell knows it’s possible to deploy virtualisation on a wide range of servers, it’s made sure that PowerEdge gives you more of what you need, and less of what you don’t. Designed to provide the best-performing virtualisation possible, PowerEdge servers are optimised across the entire portfolio to meet your density, flexibility and performance needs, without locking you in to proprietary infrastructures. The edge for all your business needs The PowerEdge range has a server to suit your specific business needs, from tower servers, ideal if you’re just starting to build your network to a rack server infrastructure that consolidates your hardware in one enclosure.
Do more with less Ŕ Tower servers For businesses looking to start and expand their server network, including connectivity and providing the ability to grow Ŕ Rack servers Ideal for customers with multiple servers or with limited storage space Ŕ Blade servers For customers seeking highestdensity form factors for their server environment Ŕ Rack Infrastructure Holds a wide range of IT equipment
Windows® 7 Professional and the Windows Server® 2008 family All PowerEdge servers run Windows Server to deliver rich, powerful features that help you complete
mind knowing that the data on your personal computers, network, and servers is highly protected. Together, a great way to get more out of your existing IT investments and deliver better service to your customers.
Contact your nearest Dell Authorized Distributors for further details: UAE: Aptec - Manojpk@aptecme.com, +9714 3697111, Mindware - Dell_sales@mindware.ae, +9714 4500600, Unatrac -Shamdy@mantracegypt.com, +97155 7204338 KSA: Aptec - Dell.sales@aptecsa.com, Riyadh (966 1) 4601950 Ext 1404, 06, 07, Jeddah (966 2) 2832365, Mindware - Dell_sales@mindware.ae, (966 1) 215 3126, Unatrac - AShabaan@mantracegypt.com, (966 5) 614 98556 Egypt: Aptec - Dell@aptec.com.eg, (202) 2648 1179, Mantrac - Ashabaan@mantrac.com.eg, (202) 3300 4178, Raya - Hesham_hassan@rayacorp.com, (202) 382 76000
Copyright © 2011 Dell Inc. All rights reserved. Dell Corporation Limited, Reg. No. 02081369, Dell House, The Boulevard, Cain Road, Bracknell, Berkshire RG12 1LF.