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Component Manufacturing dverti$ dverti $ er
Don’t Forget! You Saw it in the
Adverti$$er
February 2023 #15283 Page #35
Has Your Guideline Shifted? By Glenn Traylor
R
ecently after receiving a phone call from a client, I reflected on our conversation. I was a little caught off guard with the direction the conversation took and felt like I needed to make a few issues clear. And, it has led me to reflect on boundaries and guidelines – why they exist and how they can shift over time. The call started out as a basic call: “I need some assistance on a project.” My response was OK, what is it that we need to address? The caller explained that, during in-house inspections, it was determined that some lumber was substituted incorrectly, resulting in non-conforming lumber grades in some trusses. I asked: “How many trusses are we talking about?” The response: “Why does that matter?” I responded: “Well, depending on the quality of trusses, it would impact the potential solution.” My client responded: “Well, I have no idea how many trusses… I’m not sure how many jobs are involved. All I know is that my guys have been substituting #2 Southern Yellow Pine for drawings that called for #1.” My first priority was to get a handle on the scope of the problem. Is it a problem with trusses in the yard? Trusses just built? Were the trusses delivered? Installed? Each of these scenarios could require a different solution. The photograph of the errant white line on the pavement is a good metaphor for this situation. The manufacturing plant has correct protocols in place, but over time they were not followed successfully. Initially this road accurately followed the gradual curve of the highway. Eventually though, because of a soft area under the roadbed, the road pushed out toward the shoulder, creating a bulge in the white line. Although the line has remained intact, it is no longer a good indicator to a driver as to where to aim his vehicle. Within the context of the road, the line provides a guide to the driver to keep his vehicle out of the ditch, but anyone looking at the line will know it no longer defines that driving lane.
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