Community Connections October 2025
CEO Message
Elfa Moraitakis, CEO
At SydWest, Celebration is more than a theme.
It is one of our core values. It is how we honor the people, our cultures, achievements, and moments that give our work meaning.
In this edition, we celebrate the extraordinary breadth of our community and our organisation.
Firstly, from being recognised nationally for our expertise in aged care, to empowering seniors through digital mentoring, to spotlighting creative programs that keep communities connected and thriving. We celebrate Beheshta’s inspiring journey from refugee to sales star, the dedication of our disability team, the
Refugee to Sales Star:
Beheshta Aaram, a 24-year-old newcomer from Afghanistan, arrived in Australia just over a year ago facing the daunting challenge of finding work without local experience or recognised qualifications.
Referred to the SydWest School to Work Program in late 2024, Beheshta worked closely with her Employment Mentor to apply for jobs. Armed with interview tips, a polished resume and confidence, Beheshta applied for a role at Novo in Mount Druitt Westfield and landed the job!
African continent’s many cultures, and the many new faces who have joined the SydWest family.
These stories remind us of the power of community; of what happens when people come together with purpose, compassion, and a shared belief in a better future. And this is especially important now. As we watch events unfold around the world that test our humanity and unity, it is crucial to hold space for hope and celebrate the incredible diversity that defines us as a nation.
Celebration does not ignore hardship; it emphasises resilience. It brings people closer, bridges differences, and reminds us of the beauty in each one of our stories.
As we are getting closer to celebrating 40 years of care and support, I would like to thank you all for being part of the SydWest journey, for standing with us, for celebrating with us, and for contributing to build communities where everyone belongs.
career journey
Beheshta is thriving in her role, gaining valuable experience and building a brighter future. Her story is a powerful reminder of how tailored support and determination opens doors to opportunity.
An evening call that changed everything
It was late Thursday evening when SydWest received a call. A family carer had received some tough personal news, the kind that shakes you. They weren’t going to be able to care for their loved ones over the weekend, and they needed support.
There wasn’t much time, however our disability support team didn’t hesitate. Within hours, phones were ringing, rosters were shifting, and people leaned in with heart and urgency to make sure the family had the support they needed.
That weekend, our participants were welcomed into a space filled with warmth, safety, and care.
The carer was able to have peace of mind and time to focus on what they needed to, knowing their loved ones were being supported by an engaging team.
It’s moments like these that remind us why we do what we do — to be there when it matters most, with humanity and unwavering support.
Helping Seniors go digital!
SydWest’s Digital Mentoring program is giving seniors the confidence to navigate the online world, from staying in touch with family to accessing vital services.
Thanks to training from YourLink tutors Richard and Marcus, our staff, volunteers and carers are better equipped to support seniors with everyday tech tasks. With ongoing mentoring and resources from Be Connected, we’re building a stronger, more connected community — one click at a time. Read full story here
SydWest is recognised by Ageing Australia
In August, our Aged Care team was recognised at Ageing Australia’s ACE Awards for their group-based services. This recognition reflects SydWest’s delivery of
person-centred care that connects Seniors with their community. It reaffirms our ability to facilitate highquality and joyful experiences for our Senior clients.
Caption for photo: Our Aged Care team celebrates their ACED Award win for 2025