BUSINESS New Westboro Auto Body is known for quality work and quick turnaround times

By Kathryn Acciari

Contributing Writer

WESTBOROUGH - Luis Da

Silva purchased New Westboro Auto Body in 2022 following almost 20 years of experience working at other body shops.

“I saw a need for integrity in the industry and finally felt it was time to take the step to open my own shop,” said Da Silva.

Located just off the rotary in Westborough, the body shop is in a convenient location to serve community members. Its customers aren’t just local, though. Through word-of-mouth, Da Silva has seen customers come from as far as Leominster, Attleboro and even out of state.

“One of our most loyal customers sends all of her family and friends to us,” said Da Silva. “When her family members come in from out of town and need help with their cars, she calls us. It feels good to know that we are making our customers so happy.”

Family values and integrity are at the heart of Da Silva’s business. Every customer is given the opportunity to have their questions answered, and Da Silva provides personal attention to each customer. He takes the time to explain the whole repair process to his customers. Local business people know Da Silva and constantly refer business to him and his team.

In the wake of the pandemic, the auto body shop faces the same challenges as other businesses. Da Silva would like to expand his team of five but has difficulty finding employees, and supply chain limitations have made parts delivery unpredictable.

“Five years ago, I could give an accurate estimate as to when a job would be done. Today, we have delays in parts being delivered and also insurance appraisal delays,” said Da Silva.

Despite these obstacles, Da Silva has become known for quick turnaround times on repairs. He and his team work six days a week to complete jobs as fast as possible.

Da Silva focuses on creating an efficient process, while his son performs quality control.

Da Silva’s team performs repairs on vehicles ranging from passenger cars to SUVs and pickup trucks to vintage cars to commercial trucks and vans. His extensive repair shop is heated. The shop is also equipped with tire alignment and balancing equipment so that each vehicle will drive smoothly once the body repairs are complete.

New Westboro Auto Body

New Westboro Auto Body | 17

New acupuncturist joins Open Circle Acupuncture & Healing

NORTHBOROUGH - Open Circle Acupuncture & Healing has welcomed a new acupuncturist.

Quinci Sprague has been a licensed acupuncturist since 1996. Sprague is licensed by the Commonwealth of Massachusetts Board of Registration in Medicine and certified by the National Certification Commission for Acupuncture and Oriental Medicine.

She will bring her many years of clinical experience and strong compassionate spirit to Open Circle.

Sprague is devoted to helping people overcome conditions that can be the result of excessive stress, such as chronic headaches, neck and shoulder pain, anxiety and gastrointestinal disorders. She works with them to create sustainable and intentional habits that support

Quinci Sprague improved health and wellness. Sprague also treats other conditions, including back, hip and knee pain; plantar fasciitis; gynecological issues; chronic fatigue; peripheral neuropathy; nausea; asthma and more. For more information or to book an appointment, call Open Circle at 508-393-1212 or visit www.opencirclehealing. com.