Communicare - Spring 2018

Communicare Northeast Georgia Health System

SPRING 2018

Improving the health of our community in all we do

In This Issue:

Replacing the Pain: Unique Experience in Total Joint Replacement Surgery Life-saving Cardiac Care in Braselton Epic: A New Electronic Health Record System Training the Physician Leaders of Tomorrow A Year of Improvements in Barrow

contents From Our President

Unique Experience in Total Joint Replacement Surgery

Life-saving Cardiac Care in Braselton

Living with Heart Failure

An Epic Change to Health Care

743 Spring Street NE Gainesville, GA 30501 770-219-9000 nghs.com

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OUR MISSION

9-10

“Improving the health of our community in all we do”

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Graduate Medical Education: Empowering Physician Leaders of Tomorrow

OUR THANKS TO BOARD CHAIRS Rich White

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NGMC Barrow Focuses on Second Year

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An Inside Look: the Opioid Crisis

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Foundation Happenings

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26th Annual Medical Center Open a Success

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Auxiliary Events

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Donor Listing

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Hospital Authority of Hall County & City of Gainesville

RK Whitehead

Northeast Georgia Health System

John Nix

Northeast Georgia Medical Center

LeTrell Simpson

The Medical Center Foundation

Meg Nivens

The Medical Center Auxiliary

ON THE COVER:

Bill Sanders

Northeast Georgia Health System Advisory Board

Thanks to our new electronic health record system, Katie’s son, Hawk, was able to receive immediate treatment at NGMC to help stop his seizure.

If you would like a free subscription, please call 770-219-3840 or visit nghs.com/communicare

This organization does not discriminate against any patient because of race, creed, color, national origin, age, sex, disability or because a patient is covered by a program such as Medicare or Medicaid.

Communicare is a health education magazine published by the Public Relations department for the community to support the organization’s mission of: “Improving the health of our community in all we do.”

EDITORIAL STAFF: Sean Couch, director Beth Downs, manager Kristin Grace, specialist & editor nghs.com 01

Gregg Carson, designer Michelle Oleson, specialist

Amy Munn, specialist Anna Dover, specialist

from our president Spring is here! As the flowers begin to bloom, I’m reminded of the beauty that comes from new beginnings. Whether it’s a budding friendship, a new path in life or welcoming the newest family member, we’ve all experienced something new.

At Northeast Georgia Medical Center (NGMC), we’re fortunate to have our own new beginnings.

I hope you’ll take a few minutes to read through this issue of Communicare, where you’ll learn about several new services that help us improve the health of our community.

Last October, we launched our new integrated health record system, Epic. Not only has Epic helped us better connect with our patients, it has also improved communication with other participating hospitals to provide fast and efficient care. Katie Harrison learned this first-hand when her son, Hawk, suffered a seizure that landed him in our Emergency Department. Thanks to Epic, our team was able to connect with his children’s hospital – and administer crucial medication to stop his seizure in a matter of minutes! Read their story on page 11.

Additionally, we’ve added new cardiac services in Braselton (pages 7-8), allowing our patients to receive life-saving heart services closer to home.

On page 9, you’ll get to know Thomas Gilley, a patient living with heart failure who has benefitted from having these services close by.

This January, we celebrated the one-year anniversary of our newest hospital: NGMC Barrow. As with many new beginnings, we continue to celebrate our accomplishments while working to become better tomorrow than we are today. Read about some of the new services already available at NGMC Barrow – as well as what’s to come moving forward – on page 15.

Speaking of moving forward, I truly enjoyed reading about Peggie and Winfred, two joint replacement patients who are moving around easier these days after having surgery at our new Joint Care Center.

Read their inspiring stories and learn more about this new program, offered in Braselton and Gainesville, on pages 3-6.

These are just a few new things we’ve been working on here at NGMC to better serve those around us.

I hope this season brings new beginnings and blessings to you as well – and that we’re able to share and support you along the way.

Until next time,

Carol H. Burrell President & CEO Northeast Georgia Health System

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REPLACING THE PAIN Hebron Baptist Church and Streetwise volunteer Peggie Lumpkin is feeling good these days. Not one to quit, the spunky 75-year-old grandmother has powered through nagging knee pain for too many years in efforts to keep doing what she loves – helping others.

So when the time came to help herself, Peggie did just that. She visited the Bethlehem office of Northeast Georgia Physicians Group (NGPG) Orthopedic Surgery and Sports Medicine with one thing on her mind: getting better.

“I’d had cortisone shots for a couple years, and they seemed to work alright for a while,” says Peggie. “As the cortisone shots became less effective, we moved on to other injections. But, eventually, the pain was too much for me.

I couldn’t do what I loved anymore – and that bothered me.”

Peggie met with Gregory Woods, MD, an orthopedic surgeon with NGPG Orthopedic Surgery and Sports Medicine.

“It was clear the injections were no longer effective for Peggie,” says Dr. Woods. “We discussed her options and decided surgery was necessary to rebuild her knees and eliminate the pain.”

“Try as I might, I couldn’t convince Dr. Woods to do both my knees at the same time,” Peggie laughs. “So we decided we’d start with my right knee, since it was worse, and see how things went from there.”

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JOINT CARE CENTER OFFERS UNIQUE EXPERIENCE FOR PATIENTS UNDERGOING TOTAL JOINT REPLACEMENT SURGERY

On August 21, Peggie walked into the Joint Care Center at Northeast Georgia Medical Center (NGMC) Braselton, where Dr. Woods performed the first total knee replacement. Peggie knew she had her work cut out for her, both in the hospital and once she got home. She’d been to NGMC’s joint surgery education class, where she learned what to expect before and after surgery and how best to recover. They also told her she’d need a “coach” during her recovery. She didn’t have to look far to find one.

“My husband, Lennon, piped right up when they mentioned the coach part,” Peggie says. “He took his job very seriously, from asking questions during the class to encouraging me to exercise after surgery.”

Peggie spent two days in the hospital and was back home the following day. Thinking back on her stay, Peggie says she was thrilled with her experience both in the hospital and the rehabilitation afterward, which she describes as crucial to a successful recovery.

“I’ll tell you this; I’ve never had a doctor send me flowers before,” she says. “It was an incredibly nice gesture that truly made me feel welcome. Usually you’re in and out with very little interaction from the doctor or nurses, but the staff at the Joint Care Center and The Rehabilitation Institute at NGMC made it a wonderful experience.”

The Joint Care Center offers patients undergoing total joint replacement surgery at NGMC a uniquely tailored experience. Patients stay on a floor dedicated to total joint replacements and are cared for by a team specifically trained to handle their needs. An orthopedic nurse navigator helps educate and inform patients of every step in the process – from the pre-surgical education all the way through the hospital stay and rehabilitation.

“The goal of the Joint Care Center is to help patients return to their normal, everyday activities – both quickly and comfortably – by arming them with the tools they need to be successful and confident in their recovery,” says Julie Abernathy, NGMC’s orthopedic program nurse manager.

Peggie’s first knee replacement went so well, in fact, that she came back to Dr. Woods and the Joint Care Center for her second knee replacement just three months later.

She and “Coach Lennon” were professionals at this point –

they’d set up a walking path around the house, and she was doing her exercises from memory. Now, only months after two major surgeries, Peggie is “feeling good,” and happy to be back helping others.

“At Streetwise, we help more than 600 families get back on their feet by providing necessary food, clothing and even emotional support,” Peggie says. “As an ambassador, I spend a lot of time out and about helping these families.

Before my knee replacements, I’d have to stop and take breaks often. Now I just pace myself. I am 75, you know, and can go all day.”

“It’s ironic,” Peggie laughs.

“The more I help people, the better I feel.”

Peggie Lumpkin, Streetwise volunteer

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“At the Joint Care Center, we believe our patients play a key role in a successful recovery. Our goal is to involve you in your treatment throughout each step of the program. We will tailor your care and experience to meet your individual needs.”

Julie Abernathy, orthopedic program nurse manager at NGMC

Retired poultry farmer Winfred Waldrip has made a living working on his land. But years of tending to his farm left the 76-year-old Ellijay resident with unwanted, and often debilitating, hip pain.

“My doctor and I tried other treatments and medications to help with the pain,” says Winfred, “but it just kept getting worse. Once I noticed I was having trouble doing regular everyday activities, I knew I had to do something about it.”

Winfred’s primary care physician referred him to C. Cullen Scott, MD, an orthopedic surgeon with Specialty Clinics of Georgia.

“X-rays revealed substantial damage to Winfred’s hip – and the need for more intensive treatment,” says Dr. Scott.

“Together, we decided a total hip replacement was his best option.”

“He sat down beside me with his computer, showed me the X-rays and talked through the steps he’d take to replace my hip,” Winfred explains. “That extra time he took to explain the procedure made me very confident.”

Dr. Scott performed Winfred’s total hip replacement at the Joint Care Center at NGMC Braselton, where Winfred said he couldn’t have been more pleased with his stay.

WHY CHOOSE THE JOINT CARE CENTER?

The Joint Care Center at Northeast Georgia Medical Center offers personalized care with proven treatment plans for patients undergoing a total hip or knee replacement.

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“I’ve had several procedures done at NGMC in the past, and I’ve always been happy,” he says. “But I was extremely impressed with Dr. Scott and the staff at the Joint Care Center. I think it’s great that they have a dedicated unit just for patients like us. They really know how to take great care of us.”

Now, several months after surgery, Winfred is stepping back into his everyday activities pain-free. He’s already enjoying long walks with his dogs and is excited to start gardening again soon.

“I’m feeling just fine now,” Winfred adds. “I tell everybody I know about Dr. Scott and the Joint Care Center. In fact, I told Dr. Scott that, if I was rich, I’d give him a huge bonus.

It’s truly priceless to be able to walk again without the pain.”

Patients having total joint replacement surgery at the Joint Care Center can choose between two convenient locations: NGMC Braselton or NGMC Gainesville.

For more information about the Joint Care Center and physicians, visit nghs.com/joint-care-center, or call 770-219-8244.

Each step of our program is designed to encourage the best results so you can leave the hospital within one to three days of surgery. Our program features: • Two

convenient locations: Braselton and Gainesville orthopedic surgeons • Specialized procedures, such as anterior and posterior hip replacements • A dedicated unit with joint care nurses and therapists • Spacious, private rooms • Personalized treatment plans • Casual clothes (no drafty gowns) • Family and friends participate as “coaches” • Step-by-step guidebook • Experienced

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Winfred Waldrip, retired poultry farmer

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LIFE-SAVING CARDIAC CARE IS ONLY A HEARTBEAT AWAY IN BRASELTON

Thanks to new heart services launched at Northeast Georgia Medical Center (NGMC) Braselton, life-saving heart procedures – such as one that opens a blocked artery without open-heart surgery – are now closer than ever.

“When someone suffers a heart attack, their heart muscle becomes starved of oxygen,” says Ivan Moore, director of cardiovascular services at NGMC Braselton.“For every minute that goes by without the heart muscle receiving crucial oxygen, the damage gets worse. The blockage must be cleared quickly to prevent damage and save lives.

“Our interventional cardiologists can insert a stent or balloon into a patient’s blocked artery right here at NGMC Braselton – instead of having to transport the patient to NGMC Gainesville, as was the case in the past,” Ivan says.

“The sooner we can restore the blood flow and deliver oxygen to the heart muscle, the better the patient’s chances of survival.”

This procedure, called percutaneous coronary intervention (PCI), is available for patients who need a blocked artery opened before a heart attack happens, or in an emergency situation when they are already suffering a heart attack.

But advanced heart care includes more than just heart attack treatment. NGMC Braselton has worked diligently to bring the surrounding community more of the trusted heart services traditionally only available at NGMC Gainesville, including electrophysiology (EP) and advanced heart failure services.

NGMC Braselton offers procedures that treat conditions related to irregular heartbeats and other cardiac rhythm problems. These conditions can lead to blood clots, stroke, heart failure and other heart-related complications if left untreated.

“Having EP services here at NGMC Braselton means that patients in this community who need pacemakers or other treatments, such as ablations, can now get them without having to travel far,” says Stephen Prater, MD, a cardiologist specializing in electrophysiology with The Heart Center of NGMC. To meet the needs of some patients who have the hardest time traveling, NGMC has expanded advanced heart failure services through The Heart Center of NGMC in Braselton.

Heart failure patients like Thomas Gilley can speak to the importance of having treatment close to home. Read his story on page 9.

Launching and expanding these life-saving heart services has been a team effort, says Anthony Williamson, president of NGMC Braselton.

“Many people across the organization have worked together since NGMC Braselton opened in 2015 to bring this level of advanced heart care to NGMC Braselton,” says Anthony. “Expanding these services over time has been our vision from the beginning, and there has been strong community interest in having these services available.”

“When we talk about electrophysiology, or EP, we’re referring to the electrical rhythm of the heart and how the chambers of the heart work together to create the most efficient heartbeat,” Ivan says.

Request an appointment with a cardiologist at The Heart Center of NGMC by calling 770-534-2020 or visiting heartngmc.org. nghs.com 07 Four Greater Braselton Locations to Serve You:

Braselton 1404 River Place Suite 101

Buford Hamilton Mill 445 S. Lee St. 3575 Braselton Hwy. Suite 300

Winder 314 N. Broad St. Suite 330

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L I V I N G W I T H H E A R T

F A I L U R E

“One of the biggest problems these days is doctors don’t pay enough attention to patients,” Thomas Gilley says. “But these doctors at The Heart Center of Northeast Georgia Medical Center really do – they listen to me and work hard at providing good medicine, and I’m glad they do. After all, I just want to keep on kicking.”

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Thomas Gilley, a 69-year-old Braselton resident, says he was born with “bad genes.”

Both his parents, as well as three of Thomas’ siblings, have all had serious heart problems which led to major cardiac procedures. They’ve had everything from triple bypass heart surgeries, to stents that opened blocked arteries, to devices that use electrical pulses to keep the heart beating regularly – all in hopes of improving their health.

“My uncle was one of the first patients to receive a pacemaker at Grady Memorial Hospital in the 1960s, when the device was still being tested,” Thomas says.

“So it wasn’t a surprise that by 54 years old, I’d already undergone four bypass surgeries and had a stent placed in my heart.”

Even though Thomas has a history of heart disease, it didn’t stop him from living in many different states and traveling around the world when he was younger. He has visited Thailand, Japan and Hungary, and wants to go to Ireland next to visit family.

Once Thomas was diagnosed with heart failure, though, he knew traveling would be difficult. He also understood the importance of finding a good heart failure specialist to monitor his condition.

“When I moved back to Atlanta, the first thing I did was find a primary care doctor and a cardiologist,” Thomas says. “I live close to Northeast Georgia Medical Center (NGMC) Braselton, and I knew the doctors at The Heart Center of NGMC had great reputations – so it was an easy decision to go there.”

Thomas found Dr. Mark Matthews, a general cardiologist; Dr. Salem Sayar, an electrophysiologist who focuses on the heart’s electrical system; and Dr. Ugochukwu Egolum, an advanced heart failure specialist – all with The Heart Center of NGMC in Braselton. Together, the doctors care for Thomas and keep his heart functioning so he can continue enjoying life.

But recently, Thomas’ health took a turn for the worse.

“A healthy heart releases 55 to 65 percent of blood with each squeeze,” says Dr. Egolum, “and Thomas’ heart was releasing much less – only 20 to 30 percent. He was short of breath, had fluid building up in his heart, and was in and out of the hospital often with other health problems.”

After measuring the amount of pressure on Thomas’ heart, as well as its blood output, Dr. Egolum knew Thomas needed extra help to survive. He recommended a procedure in which a mechanical pump, called a left ventricular assist device (LVAD), is implanted into the chest to help the weakened heart pump blood more effectively.

“LVADs can save the life of a person with heart failure,” says Dr. Egolum. “With the help of the latest cardiac technology and procedures, we were able to pinpoint just how sick Thomas was and how to best get him the help he needed.”

Thomas received the LVAD in January and now, just months later, is already starting to dream about his next travel plans. He says he wouldn’t have made it through his health challenges without his wife, Lynn, and is extremely grateful for what his doctors have done for him during the past several years.

When should you see an advanced heart failure specialist?

Dr. Egolum recommends patients schedule an appointment with an advanced heart failure specialist if: • they are diagnosed with heart failure • they have an echocardiogram test that shows their heart releases less than 40 percent of blood with each squeeze • they are admitted to the hospital for heart failure • they need to be evaluated for an LVAD or heart transplant • they experience certain types of chemotherapy that can damage the heart Call 770-534-2020 or visit heartngmc.org to request an appointment with an advanced heart failure specialist at The Heart Center of NGMC.

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AN EPIC CHANGE TO

Katie Harrison with son, Hawk In a world where you can order food and have it delivered directly to your door, or schedule a car ride from one place to another – all through a couple clicks on an app – it’s no surprise that consumers want the same ease and convenience when it comes to health care.

For Northeast Georgia Health System (NGHS), providing a more convenient patient experience meant upgrading technological platforms that would help put patients in the driver’s seat regarding their health care decisions.

After gathering input from hundreds of physicians and staff and undergoing thousands of training hours, NGHS launched its new electronic health record system, called Epic, last fall. With the use of a single, integrated platform, Epic connects patients and healthcare providers to medical records in a way that allows for easy access and collaboration with less barriers, redundancies and inefficiencies.

In a matter of a few clicks, crucial information such as a patient’s medical history, allergies and medications are securely stored in Epic’s system, yet easily accessible from a patient’s home or phone, a physician’s office or even other participating hospitals.

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Katie Harrison experienced first-hand the importance of such integration between hospitals when she and her boyfriend rushed her now five-year-old son, Hawk, to Northeast Georgia Medical Center (NGMC). Emergency care is something the family had become accustomed to since Hawk suffered a spontaneous brain hemorrhage at just three weeks old.

Hawk is usually treated at Egleston Hospital, part of Children’s Healthcare of Atlanta (CHOA), which is more than an hour away from his home in Hall County. But when Hawk had a seizure and wasn’t responding to his seizure medication, Katie knew he needed care quickly – so the family raced to NGMC Gainesville for immediate treatment.

“I was very anxious when we got to NGMC,” Katie recalls. “I told the staff at the front desk, ‘You don’t need to diagnose him. He just needs intramuscular Ativan’ (a drug commonly used to treat seizures in patients like Hawk).”

With just a few clicks, NGMC’s emergency care team was able to access Hawk’s latest discharge summary and neurology notes from CHOA – which also uses Epic – and get Hawk the appropriate medications quickly to stop his seizure.

HEALTH CARE “Within 10 seconds, they had confirmed his medication instructions and were able to give him what he needed,” Katie says. “Everything flowed so easily. There was an immediate trust with having his medical information right at everyone’s fingertips.”

Once Hawk was stable, NGMC transferred him to CHOA to continue his care with his usual physicians.

“Knowing that NGMC and CHOA are both a part of Epic’s electronic health records network is life-changing for Hawk, and an emotional relief for me,” she adds. “Everyone worked hand-in-hand to ensure he was well taken care of.”

“Hawk and his family are clear examples of why this new, integrated healthcare technology is necessary,” says Mohak Davé, MD, chief of Emergency Medicine for NGMC. “We can already see how Epic is positively impacting the way we deliver care to our community.”

Thanks to Epic, more than 1.3 million patients are already connected to NGHS and the 1,200-plus physicians and advanced practitioners who are on medical staff at NGMC’s three hospitals.

New electronic health record system puts patients in driver’s seat

The connectivity doesn’t end there, however. There are other ways, including HealtheConnection – a secure online system – that allows NGMC and other providers across the region to share pertinent information. In fact, more than 400 other healthcare organizations – including physician offices, imaging centers, labs, nursing homes, medical equipment providers and more – use HealtheConnection to access or share real-time clinical data and patient records.”

In addition to connecting patients and healthcare providers across NGMC’s service area, Epic’s online patient portal, called MyChart, also allows patients to access their medical records, history and prescription information from anywhere, should they find medical treatment necessary when traveling or away from their regular medical facilities.

“When we made the decision to implement Epic, we set a goal to improve the way people receive care within our community,” says Carol Burrell, president and CEO of NGHS. “Epic has given us a digital foundation which will allow us to continue to advance care coordination for decades and generations to come.”

nghs.com/MyChart

MyChart – Epic’s Online Patient Portal

MANAGE YOUR APPOINTMENTS

GET YOUR TEST AND LAB RESULTS

STAY IN TOUCH WITH YOUR PROVIDER

ACCESS YOUR FAMILY’S RECORDS

MANAGE YOUR MEDICATIONS AND REQUEST REFILLS

PAY YOUR BILLS

How Do I Sign Up for MyChart?

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Visit www.nghs.com/MyChart Click “I Don’t Have a Code” • If you have been a patient at one of our clinics or hospitals, click “Match Yourself with Our Records” • Enter your name, address and date of birth to match your information to our current medical records • If the information you enter matches our records, you will be able to create your MyChart account instantly • If some of the information you enter does not match our records, we will contact you to confirm your identity before emailing you a link to activate your MyChart account •

Still have questions about MyChart?

Call 770-219-1963 or email our support team at MyChart.Support@nghs.com.

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GRADUATE MEDICA EMPOWERING PHYSICIAN LEADERS OF TOMORROW

In a time when many counties and even states are struggling to stay economically sound, Hall County is positioning itself to become a destination location not just to visit – but to live, work and play.

Imagine those flooding our area are young, bright and eager to impact their community. Even better, they are doctors seeking a place to plant their roots.

This will soon become a reality, as Northeast Georgia Medical Center (NGMC) welcomes its first class of resident physicians into the state’s newest Graduate Medical Education (GME) program in 2019. These residents, who are already doctors, will make their home here as they seek the next level of training in their chosen specialty.

This additional training gives the resident physicians a chance to practice everything they’ve already learned – now in a community hospital setting – while fine-tuning their medical expertise within a designated specialty such as surgery, internal or family medicine, or even emergency medicine.

“We want to develop and train the next generation of physician leaders who see challenges as opportunities, quality medical care as an expectation and believe in the idea of, ‘first, do no harm,’” says John Delzell, MD, vice president of Medical Education at NGMC. “We plan to do that through a unique and culture-driven curriculum.”

GME programs can be found throughout the nation and are often a sign of a thriving medical community. To have one in Hall County means residents across northeast Georgia will continue to have access to a steady stream of fresh, innovative medical minds.

“Building this program here is truly a win-win situation for our community,” says Dr. Delzell.

For patients, it can mean an additional set of eyes looking at their care, with both a resident physician and a faculty physician working together on their treatment.

“Studies prove that the level of care often rises when a resident physician is involved in a patient’s case, likely due to increased attention,” Dr. Delzell adds.

General Surgery and Internal Medicine programs receive accreditation.

NGMC leadership announces plan to launch a Graduate Medical Education (GME) program.

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Nov 2016

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Feb 2017

Dec 2017

GME leadership team is hired.

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Jan 2018

CAL EDUCATION “Resident physicians benefit by adding to their medical expertise through hands-on training while also learning from, and training under, some of the best doctors in the state. For our current physicians, the program will help them further hone their skills to continue providing the highest quality of care for our patients.”

Northeast Georgia Health System (NGHS). “Helping train the next generation of doctors is just another way we can improve not only the health of our community, but also the health of our local economy. We want them to make their homes here, to start their families here, and to become our friends and advocates within the community.”

Beginning in 2019, NGMC’s GME program will offer residencies in internal medicine and general surgery.

By 2021, NGMC hopes to expand to four more specialties: family medicine, emergency medicine, psychiatry and obstetrics and gynecology (OB/GYN).

Last December, during an open house celebration for the new GME facilities at NGMC Gainesville, Gov. Nathan Deal expressed his excitement and support for the program.

“Northeast Georgia Medical Center is a very vital part of the economic hub that makes this area a great place to live, a great place to work, and is something that attracts many people to come and live in this vicinity,” Gov. Deal told the excited crowd of community and physician leaders. “What we’re doing with graduate medical education will only expand the positive influence of this hospital and its adjacent and affiliated services.

“With an aggressive plan and clear direction, NGMC is set to become one of the largest programs in the state by 2024 – with more than 170 resident physicians across six specialties,” Dr. Delzell says. “Additionally, resident physicians who complete medical school and their residency in the state of Georgia have an 80 percent chance of staying to practice medicine within the state,” he says, referring to a study by the Georgia Board of Physician Workforce.

“I can’t think of a better organization to empower the physician leaders of tomorrow than Northeast Georgia Medical Center. I also can’t think of a more supportive community than the place I call ‘home’ – Hall County.”

“Our goal is to keep the best-of-the-best right here in our community,” says Carol Burrell, president and CEO of

First class of Family Medicine and Emergency Medicine residents begin training. General Surgery and Internal Medicine programs add second class.

Residents are identified through the national matching program.

Aug 2018

Potential residents apply to the General Surgery and Internal Medicine programs.

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Mar 2019

Jul 2019

First class of General Surgery and Internal Medicine residents begin training at NGMC.

Jul 2020

Jul 2021

NGMC now has residents training in First class all six specialties, with of OB/GYN the number of and Psychiatry residents at this residents begin time totaling 127. training, along with additional classes of the other four specialties.

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NGMC Barrow celebrates first year, focuses on second What’s the best way to celebrate a significant change in an organization’s history? By saluting the accomplishments that made it possible!

That’s exactly what happened in January when Carol Burrell, president and CEO of Northeast Georgia Health System (NGHS), joined hospital staff and members of the Barrow community for Northeast Georgia Medical Center (NGMC) Barrow’s first anniversary celebration. Through smiles, laughter and lots of cake, they gathered together to celebrate the hospital’s first year as part of the NGHS family.

“Becoming a part of the NGHS team has proven to be the perfect way to bring a wide range of quality healthcare services to people in Barrow and nearby counties,” says Chad Hatfield, president of NGMC Barrow. “With some of Georgia’s top programs – such as heart and cancer care – now available closer to home, we look forward to caring for patients in a way that exceeds their expectations.”

Patients might notice new faces when they walk through NGMC Barrow, but many are not new to NGMC – they are faces of the people responsible for the quality care patients at NGMC Gainesville and NGMC Braselton have come to know and trust.

who provide care in the EDs at NGMC’s Gainesville and Braselton campuses,” says Dr. Jon Horn, chief of medical staff at NGMC Barrow. “Those who need to stay at NGMC Barrow are cared for by Northeast Georgia Physicians Group’s (NGPG) Inpatient Medicine team, and people who need specialized heart care – now have access to those services through The Heart Center of NGMC.” NGMC Barrow also hosts educational classes that speak to a variety of health topics, as well as cooking demonstrations that offer tips on how to cook healthy meals. In addition, cancer patients at NGMC Barrow now have access to a nurse navigator dedicated to helping guide them through the cancer treatment process. And, for any patient concerns, questions or interpretation services, there’s now a Customer Service Representative on-site at NGMC Barrow. ”All of these improvements were made with our Barrow patients in mind, and there are more in the works already,” Chad says. “Starting year two as part of the NGHS family means listening to feedback from the community and planning for additional improvement and growth. Without question, our greatest accomplishments have yet to come.”

“In NGMC Barrow’s Emergency Department (ED), our patients are now treated by the same group of physicians

SINCE JAN. 1, 2017, NGHS HAS SPENT ALMOST $6.7 MILLION ON NEW EQUIPMENT AT NGMC BARROW

WHAT’S NEW? Advanced surgical imaging equipment • Vital sign monitoring equipment • Chemistry analyzers • Two hyperbaric oxygen treatment chambers • Electrocardiogram (EKG) machines • An ultrasound machine • A nuclear medicine camera • A 64-slice CT scanner •

WHAT’S NEXT? Evaluating renovation of the hospital’s public spaces • Additional equipment and technology purchases • Improvements in nursing services •

Learn more at nghs.com/Barrow

Coming Soon:

AN INSIDE

LOOK AT THE

OPIOID CRISIS and how our community is fighting back

Approximately 115 people in the U.S. die every day from opioid overdoses, according to the Centers for Disease Control and Prevention (CDC). Many of us know someone personally whose life has been devastated by opioid addiction. It’s affecting people every day – our neighbors, friends and, sometimes, even family members.

The good news, though, is that our community is taking steps to fight the crisis. People who have experienced addiction themselves or in their families are using their personal experiences to help others. Northeast Georgia Health System (NGHS) has also taken steps to help fight the crisis, including: Launching new prescription guidelines for pain medications in NGMC EDs.

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This epidemic hits home in Hall County, as many have heard the story of local teen Dallas Gay, Jr., and others who lost the fight.

At Northeast Georgia Medical Center (NGMC), we’ve seen the number of opiate overdose patients arriving in the Emergency Departments (EDs) increase from 281 patients in 2015 to an alarming 696 patients in 2016.

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Funding training for 95 first responder agencies across 52 counties in the use of Naloxone, a drug that can quickly reverse the effects of overdoses from opioids or heroin.

• Supplying almost 5,000 Naloxone kits to law enforcement and EMTs. • Leading and supporting the legislative effort to pass Senate Bill 121, allowing pharmacists to dispense Naloxone/ Narcan over-the-counter.

• Launching the ED-CARES Peer Support Program in its EDs, connecting people surviving overdoses to Certified Addiction Recovery Empowerment Specialists (CARES) who provide support and resources for recovery.

Becoming a founding member of the Partnership for a Drug Free Hall, which is dedicated to addressing the drug problems of Hall County.

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To learn more about the opioid crisis and how you can help, visit drugfreehall.org.

Look for our special issue this fall, as we continue to spotlight the opioid crisis and ways to fight it within our own community.

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FOUNDATION HAPPENINGS

NEW HEALING ENVIRONMENT DEDICATED The dedication of Northeast Georgia Medical Center (NGMC) Braselton’s newest healing space, the Jack and Janice Frost Water Garden, provided the perfect amount of excitement to transform a cold day last October. The Frost’s signature gift, which completely funded the garden, provides a beautiful marble fountain commissioned from China. It also includes a maintenance endowment to ensure patients, visitors and staff have a convenient place to retreat for peace, respite and tranquility for generations to come. The Medical Center Foundation thanks Jack and Janice for their generosity, vision and continued friendship.

AN EVENING OF THANKS Last fall, Steve and Carol Burrell opened their home to help celebrate the generosity, commitment and philanthropic leadership of The Medical Center Foundation’s Signature Gift donors and members of the Laurel Society and Legacy Circle. This group of philanthropists has contributed more than $10,000 each, either as a planned gift or by a pledge, in support of the Health System’s mission of improving the health of our community in all we do.

More than 200 individuals and couples in attendance celebrated many accomplishments, including the recognition of 73 new donors who have joined this prestigious group of community leaders since November 2014.

IMPACT AND OUTREACH The Medical Center Foundation’s Annual Donor Report is now available online at www.TheMedicalCenterFoundation.org Please visit to learn more about the impact philanthropy had in 2017, our current funding initiatives and how you can help make a difference in the health of our communities.

Last year, YOUR DONATIONS to

The Medical Center Foundation nghs.com 17

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Date

Chicopee Woods Golf Course

THURSDAY

OCTOBER 4

Be the first to learn when player registration opens by joining our mailing list at > > > > > >

www.TheMedicalCenterFoundation.org

PROCEEDS OF THE 2018 TOURNAMENT WILL BENEFIT THE PURCHASE OF A MOBILE SIMULATION LAB.

Training healthcare providers in simulated environments minimizes risk to patients as staff learn new techniques. In the Mobile Simulation Lab, learners will be immersed in realistic experiences and mock emergencies – enabling staff to prepare for rare, life-threatening situations, so response times are decreased when facing real events. This mobile training unit will allow better access to training for clinical staff throughout the region, ultimately enhancing patient care for more than one million residents in our region. nghs.com 18

GREAT RESULTS FOR THE MEDICAL CENTER FOUNDATION’S 26TH ANNUAL MEDICAL CENTER OPEN It is always a beautiful day when the community comes together for a great cause, and last year’s golf tournament was no exception. With more than 200 golfers, 200-plus sponsors and nearly 100 volunteers working together to make the day a reality, $262,082 was raised for Gateway Domestic Violence Center.

Congratulations and thank you to tournament co-chairs Ron Bracewell and Jeff Terry, MD; the golf committee; and the community – all of whom worked together to ensure the tournament’s success.

Special thanks to the tournament’s premier sponsor, Bank of America Merrill Lynch, and 19th Hole Reception sponsor, McGarity’s Business Products. It is because of their support that 100 percent of the tournament proceeds were donated to the “Gateway to 2020 Campaign.”

The 2017 Medical Center Open benefitted Gateway Domestic Violence Center’s capital campaign for a new domestic abuse shelter

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The Medical Center Foundation is thrilled to support Gateway’s $2.5 million capital campaign for the construction of a new domestic abuse shelter. These funds will help build a healthier tomorrow for generations to come by constructing and furnishing the shelter’s counseling suite.

The suite will include six support group rooms at the new facility and, possibly, a dining room.

Year after year, The Medical Center Foundation supports community health initiatives that reach beyond the walls of the Health System. In 2016, The Medical Center Open raised funds for Habitat for Humanity, and, as a result, three deserving families are now living in their new homes.

Congratulations to these families and all the volunteers, donors and sponsors who helped make their dreams a reality.

Thanks to the proceeds from the 2016 Medical Center Open, three new homes have been built through Habitat for Humanity

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2017 Tree Lighting Celebrations As loved ones gathered to honor and remember dear friends and family, generous Love Light donations

Because of generous contributions, residents across northeast Georgia have access to quality hospice care when they or their loved ones are faced with a life-limiting illness. Donations can be made to Love Light throughout the year.

raised a record breaking $220,428 for Hospice of Northeast Georgia Medical Center. Barrow volunteers donated $10,000 to benefit Hospice patients in their community.

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The Medical Center Foundation

DONOR LISTING

The Medical Center Foundation is grateful for the many generous donors who invest in our mission to improve the health of the community. Their financial contributions are critical to patients, families and population health, since the non-profit Northeast Georgia Health System relies on philanthropy to help provide exceptional healthcare across the region.

The Medical Center Foundation would like to recognize the following donors, whose contributions of $100 or more were received August 1, 2017 – December 31, 2017. For a donor listing, the Annual Donor Report is online: www.TheMedicalCenterFoundation.org (B ) indicates an NGMC Braselton donor. (B, Charter ) denotes an NGMC Braselton donor who has given $25,000 or greater to the first Braselton Campaign. (G, B ) indicates a donor supporting both NGMC Gainesville & Braselton.

Signature Gifts ($100,000 during a single giving campaign) Signature Gifts($100,000 or greater) The Billy R. Jones Foundation, Inc.B,Charter Don & Dot Pirkle N. Christian & Jane Berrong Smoot B,Charter Janet T. & Andrew K. Walker Laurel Society Gold Leaf ($25,000 - $49,999) Barbara & Robert Baccus B,Charter John & Cinda Hulsey Charlie & Dancy Wynne Laurel Society Silver Leaf ($10,000 - $24,999) Jimmy & Betsy Adams Drs. Salman Ashfaq & Fatimah Manzoor Brenda J. Bahel David & Karen Baston Regina & Austin Edmondson Rob & Leslie Fowler Ben & Sherri HarrisonB Jon Horn & Lamar RobertsB Dr. Eric & Mrs. Margaret JonesB Ben H. Lancaster, Jr. John & Linda Nix Chris & Vickie Paravate Brian & Chauntelle Steines Dr. Jeff & Stacey Terry Daniel & Bethany Tuffy Danny & Melissa Tymchuk Janet T. & Andrew K. Walker Laura & RK Whitehead The James H. Downey Society ($3,000) Salman Ashfaq, MD James A. Butts, MD William C. Hallowes, Jr., MD Doug Harkrider, MD John D. Horn B William T. Jones, MD Barry Munn, MD Shaan Shah, MD B Pradyumna Tummala, MD Geoffrey J. Weidner, MD Kam Wong, MD Arbor Circle Diamond ($50,000 - $99,999) City Plumbing & Electric Supply Turner Construction G,B Arbor Circle Gold ($10,000 - $24,999) Hulsey Environmental Services The Cabinet Place, Inc. Arbor Circle Silver ($4,500 - $9,999) Dawn Communications, Inc.B Epic Systems Corporation Gay Construction Co.B Legacy Circle (Planned Giving) Sonya Wood Hancock Anthony M. Herdener Kevin & April Matson Don Pirkle Janet T. & Andrew K. Walker Trellis Society Platinum ($1,000 – $9,999) Jay & Sandra Barnhill Brenda R. Branch Rusty & Crystal Gravitt Dr. & Mrs. William C. Hallowes, Jr. Dr. Doug & Deb Harkrider Chad Hatfield Representative Lee Hawkins Thomas & Beth Horton Griff & Nikki Law Amy & Barry Munn

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Dr. Lea & Jo Richmond Shaan & Purvi Shah Brett & Nichole Slattery Pradyumna & Rila Tummala Geoffrey & Michelle Weidner Dr. & Mrs. Kam Wong Trey & Morgan Wood Trellis Society Gold ($500 - $999) A Helping Hand Home Care, LLC Drew & Shanna Addison Stan & Susie Appleton Ruth L. Fletcher Doug & Cheryl Forrester Drs. Abhishek & Swati Gaur Harris Hardin Dr. & Mrs. W. Lanier Nicholson Chris & Sandra Nix Ranjit & Pushpa Patel George & Jean Searing David & Betty Shuster Trellis Society Silver ($250 - $499) J. and Cindi Alexander Larry & Elisabeth Baldwin Virginia M. Benefield Bobby & Patti Chambers Paul & Kimberly Davidson Jimmy & Marie Faulkner Dr. & Mrs. Gerald T. Gowitt Jim & Amy Harrrison Tom & Hope Patton Hal & Caroline Silcox David & Staci Tunkel Margaret S. Walker Meme & Brown Wilder Trellis Society Bronze ($100 - $249) John & Virginia Adams Steve & Brenda Adams Sharon & Michael Beasley Margaret Cruce & Bill Bellisle Diane & Bill Blalock Amy Boquist Margaret Braff Jim & Susie Briski Charles & Georgianna Brock Tom & Maria Calkins Britt & Gerald Cody Bob & Tami Coleman Anne & Dr. Hal Collier Dr. & Mrs. Gene Conyers Randy & Joni Coody Sam Couvillon Chuck & Judy Dobson Shirley & Art Dunbar Virginia & Bill Edmonds Brett & Laura Fowler Ron & Martha Fritchley Kathie & Roger Futrell Dr. & Mrs. Henry G. Goble Susan M. Godbee Bryan & Joy Griffin Steve & Teresa Grizzle Carrie Hatfield J. Stanley & Avra Hawkins William & Barbara Heartz Barbara J. Hermann Mr. & Mrs. Kenneth B. Herock Mr. & Mrs. Tom Higgins Mike & Lynn Hulsey Claud Irvin Larry & Brenda Jamieson Betty S. Jennings Henry & Cecily Kannapell Fred & Lynn Kelly Nietta Kent

Ed & Lin Kern Robert G. Kopp Gaynell Lee Morgan & Kelly Lee Kristina Leggett R. C. Leigh Chuck & Penny Lisowski Lee & Kathy Lovett Dr. Alex Lowrey Ben & Laurie Mason Brett & Amanda Mercer Nancy Moore Brenda Morgan Glenn & Nolie Motes Steven & Tanya Mulka Doyle T. O’Dell Debbie & Neil Pittman Andy & Michele Piucci Richard & Tena Riley Joe & Caryl Roark Peter & Gertrud Rocco Blake & Lauren Samples Claude & Mary Schneider Ed & Myra Schrader Karl & Alice Schultz Deb & Ernie Seymour Richard & Donna Shaw Fred & Olivia E. Skey Bernice Snyder Bryan & Judy St. Pierre Dr. & Mrs. John C. Sundstrom Ted & Michelle Versteeg Cathy & Seth Vining Dr. William B. & Pamela Ware Milene & Paul Watkins Elsie Weisenbacher Michael & Mickie Westbrook Brian E. Whalen Selena Womac Marinel Wood Larry & Gloria Ziegler Memorials & Honorariums The following lists reflect memorial and honorarium gifts of $100 or more received August 1, 2017 – December 31, 2017 In Memory of Phyllis Anderson Jeffrey McIntire In Memory of Robert ‘Bob’ Bates Mary G. Bates Helen Buffington Janna B. Cleveland Robert H. Gilbert In Memory of Sheri Beam Sherri Hughes In Memory of Albert Bianchi Linda S. Bianchi Lauton J. Keisling In Memory of Catherine Black A1 Contracting Leon Farmer & Co. Sarah Martin Mayfield Baptist Church Sunday School In Memory of Carl Bonham Sherri Hughes In Memory of Joe Bradshaw Paul C. Loggins In Memory of Milton Campbell Linda M. Rusch In Memory of Todd Cannon Jeff Agnew

Georgia Manufactured Housing Association Eugene Korzeniewski Don Linke Linda Melvin In Memory of Shaw Carter Andrew Walker In Memory of Patricia Cottrell Claytor Connie Cottrell In Memory of Marcella Cooper Troy Belting and Supply Co. In Memory of Don Cottrell Connie Cottrell In Memory of Elease Crow Peggy C. Smith In Memory of Christopher Ebbs Ebbs Family In Memory of Billy Ellis Karen A. Ellis In Memory of Judith Elton Patricia Anderson In Memory of Jacques Esformes Yvonne Carney In Memory of Lewis Gaines Fred Bryant In Memory of Norma Gant Experian N.A. Robert Milne In Memory of Letha Godfrey Virginia D. Conley In Memory of Marie Green Merita T. Smith In Memory of Ginny Gunn Charles Gunn In Memory of Patti Hendrix Lynda Phillips In Memory of Joseph Holbrook Robert D. Lanham In Memory of Bill Holtzclaw Sherri Hughes In Memory of Ray C. Jones Jackson EMC In Memory of James Kornegay Ruby I. Escott J. Kenley Jones In Memory of Connie McCarron Patricia R. Adams Edward J. Condon Curtis Kesler James Knafel William L. McCarron Scott Spalding Thermal Design In Memory of Sandy Meredith Ted H. Meredith In Memory of Waymon Moore Gregg A. Classen Mark K. Classen Willard D. Classen In Memory of Sharon Mullen Mark Mullen In Memory of Avis Bell Norris Thomas Webb In Memory of Richard Ogle, Sr. Linda N. West-Ogle In Memory of Betsey Poorman-Pirola Joseph F. Pirola In Memory of Paul Reed Lynn Reed In Memory of Bettie Ross T.W. Richardson In Memory of Elizabeth Ross James Ross

In Memory of Steven Stack

Eric Chambers Roseann Chambers David Jaqua Theresa Scoverski In Memory of Myrtle Troy Judy Luke In Memory of Joyce Wallace Metal Roofing Sales, Inc. In Memory of Stephen White Tracy B. White In Memory of Duncan Williams Deborah Williams In Memory of Dorothy Willis William J. Willis In Memory of Mim & Vic Woodford David Woodford In Memory of Charles Woody Rich Fanning Penny Hardin Jeff Rosenberg In Memory of Kathleen Curtis Yott James Helton Ronnie L. Page In Honor of Braselton Tour Phoenix Healthcare Management Services, Inc. In Honor of Carol H. Burrell Benny Bagwell The Medical Center Foundation, Inc. Turner Construction In Honor of Nancy Colston Sandi J. Baker Karen W. Baston Murray David Ellen DeFoor Robert L. Fowler, Sr. Rob L. Fowler Larry Glover Heath Gurr Starlet R. Jones Amanda Mercer Vicki Miller Christy D. Moore James H. Moore Charles S. Nix Lona Pope LeTrell E. Simpson Stanley C. Smith The Medical Center Auxiliary The Medical Center Foundation Staff Anne W. Thomas In Honor of Dr. Krupa Desai Carol H. Burrell In Honor of Rebecca Guthrie Eugenia M. Guthrie In Honor of Tad Gomez Turner Construction In Honor of Tony Herdener Northeast Georgia Medical Center In Honor of Dr. Buddy Langston

North Georgia Community Foundation In Honor of Kevin Matson

Turner Construction

In Honor of Gail McDougal

Suzanne Gailey

In Honor of Robert Nash

Debbie Middlebrook In Honor of Robin Prechter Phil Attridge Ruth L. Fletcher In Honor of Anne Thomas Martha Nesbitt In Honor of Jeff Thompson Overeaters Anonymous

In Honor of Bonnelle Valentine

Carol Langford In Honor of Veterans Vietnam Veterans of America In Honor of Anthony Williamson Turner Construction In Honor of Millie Yarborough Travis & Janice Rogers Ongoing Initiatives Gifts of $100 or more received August 1, 2017 – December 31, 2017 in support of various ongoing projects or programs.

Keith Alexander Anesthesia Associates of Gainesville Barrow Regional Medical Center Auxiliary Robert Berlin John Breakfield David Chester Timothy H. Corrigan Kit Dunlap Tom E. Fish Beverly J. Fultz Gainesville High School Marketing Program Norma Garcia Sherri Hughes Lost & Found Sunday school class Gainesville FUMC Dr. Jyoti Manekar Patricia L. Menard John D. Mixon Donna M. Painter Northeast Georgia Medical Center North Georgia Heart Foundation Roy C. Moore Foundation Sherrie N. Schrage State Farm Companies Foundation Colin R. Tanner The Lowell S. Dunn & Betty L. Dunn Family Foundation, Inc. The Medical Center Auxiliary The V.C. and Mary A. Puckett Foundation Turner Chiropractic Services PC Safe Kids Gainesville/Hall County Willis Investment Counsel Gifts in Kind Academy Sports Achasta Golf Club Alene’s Flower Cottage Atlanta Falcons Bare Bones Steakhouse Chateau Elan Private Sports Membership Chateau Elan Winery & Resort Chick-fil-A Chicopee Woods Golf Course Chimney Oaks Golf Club Courtyard by Marriott Fotografik Grainger Hampton Golf Village JB Jams Legacy at Lanier Main Event Entertainment Milton Martin Enterprises, Inc. Mossy Creek Golf Course Susan C. Lahey Suwanee Movie Tavern TechAir The Medical Center Auxiliary Zach Propes

Help impact community health by

SUPPORTING THE MEDICAL

CENTER FOUNDATION

Learn more about the funding initiatives of Northeast Georgia Health System by watching our Healthy Journey video. Sign up for our e-newsletter or donate online at www.TheMedicalCenterFoundation.org

nghs.com 24

DISCRIMINATION IS IS AGAINST AGAINST THE THE LAW LAW DISCRIMINATION Northeast Georgia Health System, Inc. (NGHS) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

NGHS does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

NGHS: • Provides free aids and services to people with disabilities to communicate effectively with us, such as: • Qualified sign language interpreters • Written information in other formats (large print, audio, accessible electronic formats, other formats) • Provides free language services to people whose primary language is not English, such as: • Qualified interpreters • Information written in other languages If you need these services, contact: NGHS’ Customer Care Resource Center Telephone Number: 770-219-2998.

If you believe that NGHS has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: NGHS Corporate Compliance 743 Spring Street NE Gainesville, GA 30501 Telephone Number: 770-219-5403, (TTY: 1-800-255-0135) (VRS: 1-888-888-1116) Fax: 770-219-2910, or Email: corporate.compliance@nghs.com.

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, NGHS Corporate Compliance is available to help you.

You can also file a civil rights complaint with the U. S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Washington, D.C. 20201 Phone: 1-800-868-1019 TDD: 1-800-537-7697 Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 770-219-1689 (TTY: 1-800-255-0135) (VRS: 1-888-888-1116).

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 770219-1689 (TTY: 1-800-255-0135) (VRS: 1-888-888-1116). 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 770-2191689 (TTY: 1-800-255-0135) (VRS: 1- 888-888-1116) 번으로 전화해 주십시오. 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電770-219-1689 (TTY: 1-800-255-0135) (VRS: 1-888-888-1116).� �

ુ ના: જો તમે ગજ ુ રાતી બોલતા હો, તો નન:શલ્ુ ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે . ફોન સચ કરો 770-219-1689 (TTY: 1-800-255-0135) (VRS: 1-888-888-1116).

ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement.

Appelez le 770-219-1689 (TTY: 1-800-255-0135) (VRS: 1- 888-888-1116). ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 770-219-1689 (መስማት ለተሳናቸው: 1-800-255-0135) (VRS: 888-888-1116). ध्यान दें: यदद आप ह द िं ी बोलते हैं तो आपके ललए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 770-219-1689 (TTY: 1-800-255-0135) (VRS: 1-888-888-1116). पर कॉल करें ।

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 770-2191689 (TTY: 1-800-255-0135) (VRS: 1-888-888-1116). ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 770-219-1689 (телетайп: 1-800-255-0135) (VRS: 1-888-888-1116). ‫ )رقم‬1689-219-770 ‫ اتصل برقم‬.‫ فإن خدمات المساعدة اللغویة تتوافر لك بالمجان‬،‫ إذا كنت تتحدث اذكر اللغة‬:‫ملحوظة‬ .(0135-255-800-1) :‫( والبكم الصم ھ‬VRS: 1116-888-888-1).

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ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para हैं। 770-219-1689 (TTY: 1-800-255-0135) (VRS: 1-888-888-1116). ‫بگیرید تماس‬. ‫ تسھیالت زبانی بصورت رایگان برای شما‬،‫ اگر بھ زبان فارسی گفتگو می کنید‬:‫ توجھ‬। 770-219-1689 (TTY: 1-800-2550135) (VRS: 1-888-888-1116). ‫ باشد می ف‬.‫با‬ ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: । 770-219-1689 (TTY: 1-800-255-0135) (VRS: 1-888-888-1116). 注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。770-219-1689 (TTY:1-800-255-0135) (VRS: 1-888-888-1116）まで、お電話にてご連絡ください。

Northeast Georgia Medical Center 743 Spring Street Gainesville, GA 30501-3899

Non-Profit Orgnization US POSTAGE PAID Gainesville, Ga. Permit 6

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