Ingenico Desk 5000/Move 5000 - Quick Reference Guide

Move 5000

Quick Reference Guide – Payments

Desk 5000

Ingenico Terminal Models: Desk 5000 - Dial/IP Desk 5000 - Dial/IP/BT/Wi-Fi Move 5000 - BT/WiFi Move 5000 - BT/WiFi/4G Sale

*Press and hold Green button to turn Terminal on. To turn the terminal off, press and hold the Yellow and ".,#*" button at the same time.

Credit Refund

Debit Refund

Credit MOTO Sale • • • •

• Press OK to view main menu

• Select Sale

• Select Refund

• Enter Clerk/Server/Driver# and password (If Applicable)

• Enter Password (If applicable)

• Enter Clerk/Server/Driver# and password (If Applicable)

• Enter Invoice number (If Applicable) • Enter Amount

• Enter Invoice number

• Press OK and Pass terminal to cardholder • Confirm Purchase Amount (If Applicable)

• Enter Refund Amount

• Insert, Tap or Swipe or key in the card

• Insert, Tap or Swipe the card

• Enter Tip Amount (If Applicable)

• Confirm Amount

• Select Account Account

• Confirm Total Amount (If Applicable)

• Confirm if this is a DCC transaction YES or No • If YES, Enter Exchange Rate and Currency Code from original Sale and press OK • Approved, remove card

• Enter PIN#

• Press OK and Pass to Merchant (If Applicable) • Merchant copy prints out

• Confirm Customer Copy (If Applicable)

• Insert, Tap or Swipe the card • If DCC eligible, terminal will retrieve exchange rate and offer the cardholder a choice to pay in Local currency or the Home currency • Select Cashback (If Applicable) • Confirm Total Purchase Amount (If Applicable) • Select Account/Enter PIN (If Applicable) • Approved, remove card • Press OK and Pass to Merchant (If Applicable) • Merchant copy prints out • Confirm Customer Copy (If Applicable)

• Confirm Customer Copy (If Applicable)

• Approved, remove card • Press OK and Pass to Merchant (If Applicable) • Merchant copy prints out

Press OK to view main menu Select MOTO Enter Password (If applicable) Enter Clerk/Server/Driver# and password (If Applicable)

• Enter Invoice number • Enter Amount • Key in card number, expiry date and security code (CVV)

• Approved • Merchant copy prints out • Confirm Customer Copy (If Applicable)

Move 5000

Quick Reference Guide – Payments

Desk 5000

Ingenico Terminal Models: Desk 5000 - Dial/IP Desk 5000 - Dial/IP/BT/Wi-Fi Move 5000 - BT/WiFi Move 5000 - BT/WiFi/4G

*Press and hold Green button to turn Terminal on. To turn the terminal off, press and hold the Yellow and ".,#*" button at the same time.

Credit Void

Préautoriser

Credit Pre-Auth

Credit Pre-Auth Complete Favoris

Batch Settlement

• Press OK to view main menu

• Select MORE

• Select SETTLE

• Select VOID

• Select PRE-AUTH

• Select Complete

• Enter Password (If Applicable)

• Enter Password (If applicable)

• Enter Clerk/Server/Driver# and password (If Applicable)

• Enter Clerk/Server/Driver # and password (If Applicable)

• Select VOID LAST RECORD or enter Record # (Found on receipt) • Confirm transaction details

• Enter Invoice number (If Applicable) • Enter Amount

• Press OK and Pass terminal to cardholder • Enter Completion Amount

• Complete Pre-Auths Now (If Applicable) • If Yes, see Pre-Auth Complete steps. If No, move on to Press OK to confirm totals • Select Yes to confirm totals match and settle batch • Select YES to Print Summary Report • Approved

• Approved, remove card

• Select YES to Print Details Report

• Approved • Press OK and Pass to Merchant (If Applicable) • Confirm Customer Copy (If Applicable)

• • • •

Press OK and Pass terminal to cardholder Confirm Purchase Amount (If Applicable) Insert, Tap or Swipe or key in the card Approved, remove card

• Press OK and Pass to Merchant (If Applicable) • Merchant copy prints out • Confirm Customer Copy (If Applicable)

• Enter Record # • Confirm transaction details

• Press OK and Pass to Merchant (If Applicable) • Merchant copy prints out • Confirm Customer Copy (If Applicable) • Select YES to perform another completion or NO to return to the main menu

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