Move 5000
Quick Reference Guide – Payments
Desk 5000
Ingenico Terminal Models: Desk 5000 - Dial/IP Desk 5000 - Dial/IP/BT/Wi-Fi Move 5000 - BT/WiFi Move 5000 - BT/WiFi/4G Sale
*Press and hold Green button to turn Terminal on. To turn the terminal off, press and hold the Yellow and ".,#*" button at the same time.
Credit Refund
Debit Refund
Credit MOTO Sale • • • •
• Press OK to view main menu
• Press OK to view main menu
• Press OK to view main menu
• Select Sale
• Select Refund
• Select Refund
• Enter Clerk/Server/Driver# and password (If Applicable)
• Enter Password (If applicable)
• Enter Password (If applicable)
• Enter Clerk/Server/Driver# and password (If Applicable)
• Enter Clerk/Server/Driver# and password (If Applicable)
• Enter Invoice number (If Applicable) • Enter Amount
• Enter Invoice number
• Enter Invoice number
• Press OK and Pass terminal to cardholder • Confirm Purchase Amount (If Applicable)
• Enter Refund Amount
• Enter Refund Amount
• Insert, Tap or Swipe or key in the card
• Insert, Tap or Swipe the card
• Enter Tip Amount (If Applicable)
• Confirm Amount
• Select Account Account
• Confirm Total Amount (If Applicable)
• Confirm if this is a DCC transaction YES or No • If YES, Enter Exchange Rate and Currency Code from original Sale and press OK • Approved, remove card
• Enter PIN#
• Press OK and Pass to Merchant (If Applicable) • Merchant copy prints out
• Confirm Customer Copy (If Applicable)
• Insert, Tap or Swipe the card • If DCC eligible, terminal will retrieve exchange rate and offer the cardholder a choice to pay in Local currency or the Home currency • Select Cashback (If Applicable) • Confirm Total Purchase Amount (If Applicable) • Select Account/Enter PIN (If Applicable) • Approved, remove card • Press OK and Pass to Merchant (If Applicable) • Merchant copy prints out • Confirm Customer Copy (If Applicable)
• Confirm Customer Copy (If Applicable)
• Approved, remove card • Press OK and Pass to Merchant (If Applicable) • Merchant copy prints out
Press OK to view main menu Select MOTO Enter Password (If applicable) Enter Clerk/Server/Driver# and password (If Applicable)
• Enter Invoice number • Enter Amount • Key in card number, expiry date and security code (CVV)
• Approved • Merchant copy prints out • Confirm Customer Copy (If Applicable)