Move 5000
Quick Reference Guide – Payments
Desk 5000
Ingenico Terminal Models: Desk 5000 - Dial/IP Desk 5000 - Dial/IP/BT/Wi-Fi Move 5000 - BT/WiFi Move 5000 - BT/WiFi/4G Sale
*Press and hold Green button to turn Terminal on. To turn the terminal off, press and hold the Yellow and ".,#*" button at the same time.
Credit Refund
Debit Refund
Credit MOTO Sale • • • •
• Press OK to view main menu
• Press OK to view main menu
• Press OK to view main menu
• Select Sale
• Select Refund
• Select Refund
• Enter Clerk/Server/Driver# and password (If Applicable)
• Enter Password (If applicable)
• Enter Password (If applicable)
• Enter Clerk/Server/Driver# and password (If Applicable)
• Enter Clerk/Server/Driver# and password (If Applicable)
• Enter Invoice number (If Applicable) • Enter Amount
• Enter Invoice number
• Enter Invoice number
• Press OK and Pass terminal to cardholder • Confirm Purchase Amount (If Applicable)
• Enter Refund Amount
• Enter Refund Amount
• Insert, Tap or Swipe or key in the card
• Insert, Tap or Swipe the card
• Enter Tip Amount (If Applicable)
• Confirm Amount
• Select Account Account
• Confirm Total Amount (If Applicable)
• Confirm if this is a DCC transaction YES or No • If YES, Enter Exchange Rate and Currency Code from original Sale and press OK • Approved, remove card
• Enter PIN#
• Press OK and Pass to Merchant (If Applicable) • Merchant copy prints out
• Confirm Customer Copy (If Applicable)
• Insert, Tap or Swipe the card • If DCC eligible, terminal will retrieve exchange rate and offer the cardholder a choice to pay in Local currency or the Home currency • Select Cashback (If Applicable) • Confirm Total Purchase Amount (If Applicable) • Select Account/Enter PIN (If Applicable) • Approved, remove card • Press OK and Pass to Merchant (If Applicable) • Merchant copy prints out • Confirm Customer Copy (If Applicable)
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• Confirm Customer Copy (If Applicable)
• Approved, remove card • Press OK and Pass to Merchant (If Applicable) • Merchant copy prints out
Press OK to view main menu Select MOTO Enter Password (If applicable) Enter Clerk/Server/Driver# and password (If Applicable)
• Enter Invoice number • Enter Amount • Key in card number, expiry date and security code (CVV)
• Approved • Merchant copy prints out • Confirm Customer Copy (If Applicable)
Move 5000
Quick Reference Guide – Payments
Desk 5000
Ingenico Terminal Models: Desk 5000 - Dial/IP Desk 5000 - Dial/IP/BT/Wi-Fi Move 5000 - BT/WiFi Move 5000 - BT/WiFi/4G
*Press and hold Green button to turn Terminal on. To turn the terminal off, press and hold the Yellow and ".,#*" button at the same time.
Credit Void
Préautoriser
Credit Pre-Auth
Credit Pre-Auth Complete Favoris
Batch Settlement
• Press OK to view main menu
• Press OK to view main menu
• Press OK to view main menu
• Press OK to view main menu
• Select MORE
• Select MORE
• Select MORE
• Select SETTLE
• Select VOID
• Select PRE-AUTH
• Select Complete
• Enter Password (If Applicable)
• Enter Password (If applicable)
• Enter Password (If applicable)
• Enter Clerk/Server/Driver# and password (If Applicable)
• Enter Clerk/Server/Driver# and password (If Applicable)
• Enter Clerk/Server/Driver # and password (If Applicable)
• Select VOID LAST RECORD or enter Record # (Found on receipt) • Confirm transaction details
• Enter Invoice number (If Applicable) • Enter Amount
• Press OK and Pass terminal to cardholder • Enter Completion Amount
• Complete Pre-Auths Now (If Applicable) • If Yes, see Pre-Auth Complete steps. If No, move on to Press OK to confirm totals • Select Yes to confirm totals match and settle batch • Select YES to Print Summary Report • Approved
• Approved, remove card
• Select YES to Print Details Report
• Approved • Press OK and Pass to Merchant (If Applicable) • Confirm Customer Copy (If Applicable)
• • • •
Press OK and Pass terminal to cardholder Confirm Purchase Amount (If Applicable) Insert, Tap or Swipe or key in the card Approved, remove card
• Press OK and Pass to Merchant (If Applicable) • Merchant copy prints out • Confirm Customer Copy (If Applicable)
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• Enter Record # • Confirm transaction details
• Press OK and Pass to Merchant (If Applicable) • Merchant copy prints out • Confirm Customer Copy (If Applicable) • Select YES to perform another completion or NO to return to the main menu