UPPER ARLINGTON AREA CHAMBER OF COMMERCE
BUSINESS MONTHLY
February 2012
The Power to Make a Difference
Issue 44
UA Area Chamber celebrates its 450member businesses Hop on the “business train” for the annual Upper Arlington Chamber of Business Awards Celebration March 2 at the University Plaza Hotel. Uniquely planned, the event will welcome attendees with a train station experience as they arrive. Attendees will hear the prominent sound of train whistles and feel the wind in their faces as they cut through the steam to get on board. After “boarding,” attendees will travel through the Upper Arlington area making various stops to visit with members and pick up the a ward winners along the way. “We are thrilled to bring back our annual event with a fresh theme,” said Becky Hajost, president of the Upper Arlington Chamber of Commerce. “This year, we want to emphasize the business expo and social. We would love to see members from the UA community celebrating the success of their neighbors. The event will be one to remember.” Not only is there the anxiously awaited annual awards presentation and dinner, but there is also the business expo and social that the public is encouraged to attend to network, visit with friends and neighbors and support the local commerce of Upper Arlington. Attendees can peruse the silent auction and w alk away with impressive prizes. Take Five Jazz Quintet will provide musical entertainment throughout the business expo and social. The business expo and social is free for the public to attend. All attendees are encouraged to purchase a ticket to the awards presentation and dinner to celebrate the success of small business owners in Upper Arlington. Tickets for the annual chamber celebration dinner are available for $50 per person. The winners of the 2011 chamber awards will be announced as the train picks
them up along the way to the presentation and dinner. Attendees will have the chance to meet and congratulate the finalists for the following categories: • Small Business Award • Medium Business Award • Large Business Award • W. Arthur Cullman Business Person of the Year Award • Jeanne E. Schaal Contributing Member of the Year Award • 2011 Best Place to Work in Upper Arlington Area • Young Professional Business Leader of the Year Award “The nominations have been spectacular this year,” Hajost said. “It’s wonderful how much the UA community members value the local UA businesses.” After the awards presentation and dinner, dessert, an open bar and entertainment will close out the night of celebration in the University Plaza Hotel atrium until 10 p.m. To reserve a display for the business expo, purchase a Chamber Celebration ticket, donate an item to the silent auction or for other sponsorship inquiries, call the chamber office at 614-481-5710 or visit the Web site at www.uachamber.org. SCHEDULE OF EVENTS Friday, March 2 4 p.m. — Business Expo, silent auction and open bar. Attendance is free. 6:30 p.m. — Awards presentation with dinner. Attendance is $50 per person. 8:30 p.m. – Dessert and entertainment. Attendance is free with awards presentation ticket. Location: University Plaza Hotel – 3110 Olentangy River Road, Columbus 43202
www.uachamber.org
February 2012 | Upper Arlington Area Chamber of Commerce Business Monthly
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A sampling of silent auction items Graeters Barbara & Ted Lach Coldwell Banker $50 gift certificate to Bravo/Brio Restau- $10 gift card rant Group Great Harvest Bread Company Gift basket Blackwell Hotel Overnight stay for two, bistro, breakfast The Guernsey Bank buffet and valet Golf-themed gift basket with two rounds
Marie Anthony - Realtor - Trembly Realty Free market analysis and $100 towards a home warranty upon purchase or sale.
Business expo participants
UAACC Weekend in Las Vegas for two with air Anthem Agent - Sherri Sands Anthem – Marty Vaughan UAACC Bob Feller Cleveland Indians framed pho- The Arlington Bank tograph with game-used baseball piece Arlington Court Skilled Nursing/Avia Independent Living Arlingworth Home Care and descriptive plate Nurtur the Salon AT&T $25 service gift certificate and products UAACC of golf and other related items Brueggers Blackwell Inn Archie Griffin-signed Ohio State BuckBryan B. Johnson, Attorney at Law 2012 bottomless mug card Ohio Health Urgent Care/Nextcare HHH CPA Group, LLC eyes Brown logo football Heisman 74 First Community Village Family car-game booklet Wine basket Caffe’ DaVinci Forum at Knightsbridge 75 and display case $25 gift card Dr. Mark Pierce Hyatt Place Columbus/OSU Guernsey Bank Cookie basket with free orthodontist con- UAACC HHH CPA Group, LLC Carsonie’s Stromboli & Pizza Kitchen Enjoy a free night Ted Ginn-signed OSU Buckeyes 8x10 Home Care Concierge sultation $25 gift card Indus/Embassy Suites framed photo Huntington National Bank SGO Designer Glass Overnight stay with breakfast Cheryl’s Cookies Indus Hotels UAACC Framed glass art Gourmet gift basket Indus/Hampton Inn and Suites Jim Brown framed 8x10 photo with game- Key Bank Tri-Village Magazine Ladies Explorer Club Overnight stay with breakfast Dave’s Dogs & More used football piece and descriptive plate Ohio Health Urgent Care / Nextcare Gift basket $150 gift card Indus/Hilton Garden Inn UAACC Pacific Eatery The Tutoring Center Overnight stay with breakfast Donatos Pizza PNC Bank OSU Buckeyes framed collage One-month gift scholarship 7 free pizza certificates Premier at Sawmill Indus/University Plaza Hotel UAACC Raymond James & Associates Wendy’s Gymnastics Overnight stay with breakfast First Impressions Jack Nicklaus “The Golden Bear” hand- RE/MAX Premier Choice Realtors 1 free quarter of gymnastics classes and Dri-Fit Golf Nike polo Ladies Explorer Club LLC signed framed photo SGO Designer Glass Annual membership — discounts to ad- T-shirt Foot Solutions Sport Clips UAACC ventures, restaurants, clothing stores, Wexner Heritage Village $25 gift card Jack Nicklaus & Arnold Palmer “The Tri-Village Magazine Four hours of free private-duty service events & more The Forum at Knightsbridge Best” framed photo and detailed name Tom & Jerry’s Auto Service Upper Arlington City Schools Marie Anthony — Exquisite Jewels, Inc. UAACC Gift basket plate Upper Arlington Public Library $100 gift certificate Seven-night vacation for two Gentle Touch Massage Therapy by Deb, UAACC Upper Arlington Community Improvement Corp. LLC Champion of Augusta: Jack, Arnie & Tiger Wexner Heritage Village UAACC Essential oils kit framed photo and Masters patch Chicago Cubs VIP experience for two Whetstone Gardens & Care Center
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Bring in your NEW book donations to Kumon of Upper Arlington North and help support the work of RIF! Kumon Math & Reading Center of Upper Arlington - North 1214 Kenny Center Rd., Upper Arlington, OH 43220 614.538.0483 www.kumon.com/upper-arlington-north
February 2012 | Upper Arlington Area Chamber of Commerce Business Monthly
© 2012 Kumon North America. All rights reserved.
Read Aloud Sessions • Refreshments • Games • Giveaways • And More!
* At participating Kumon Centers only for new enrollments. Four (4) books is equivalent to $10. Donation period is March 1-31, 2012.
Join Us March 3, 2012
www.uachamber.org
K Studio K Studio, a studio offering professional dance education, recently held a ribbon-cutting cermony at 1152 Kenny Centre Mall. Attending the event were: Edie Bough, Becky Hajost, Wes Newhouse, Joe Cape, Doug Ryan, Susan Toothman, Charlie Groezinger, owner of KStudio Kelly Icenhour, Matt Van Buren, Chrissy Stridsberg, James Sargent, Jocelyn Stridsberg, Jan Buescher, Maddie Tiberi and Charlie Groezinger.
JANE WAHL Assistant Vice President Mortgage Sales (614) 378-1801 jwahl@usavingsbank.com
$250.00 (ReďŹ nance)* $500.00(Purchase)* *Credit score and LTV may cause additional fees. Other restrictions may apply. For your next purchase or reďŹ nance, work with a professional!
Sports Clips Sports Clip recently held its ribbon-cutting ceremony at 1291 W. Lane Ave. Attending the event were: Debbie Segor, Edie Blough, store manager Cindy Hiles, owners Teressa and Randy Snedegar with son Nathan, Becky Hajost, Joe Cape, Susan Toothman, Doug Ryan and Charlie Groezinger.
Union Savings Bank 3550 W.Dublin Granville Rd., Columbus, Ohio 43235 (614) 378-1801
To advertise in the Upper Arlington Area Chamber of Commerce Business Monthly, contact ThisWeek Community Newspapers sales representative Leanne Marks at (740) 881-4900.
www.uachamber.org
February 2012 | Upper Arlington Area Chamber of Commerce Business Monthly
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From a member’s perspective — National Church Residences is a ‘premier’ Chamber member
Member’s focus — Pilat-Ease of Arlington
National Church Residences is one of the largest employers in Upper Arlington, employing more than 650 people in the area. Since 1961, National Church Residences has provided affordable housing, health care, assisted living and supportive services to modest-income seniors and families in 28 states in the United States and Puerto Rico. In Upper Arlington, National Church Residences is well known for its UA area service lines such as First CommunityVillage, Heritage Day Health Centers, Traditions at Mill Run, InCare and its StayUA program. National Church Residences also is going through a rebranding that will be made public in the coming weeks. National Church Residences is passionate about serving those for whom they care. In that vein, they are upgrading and improving the facilities in which their residents live. For example, First Community Village is undergoing an almost $10-million development project to include the construction of manor homes and upgrades and improvements to socialization and rehabilitation spaces. Plans include cosmetic upgrades to common areas and corridors to promote socialization and to make life as
Pilat-Ease of Arlington, 4644 Kenny Road, Suite 200, has been open for eighteen months. Owned and operated by Greg Osborne and Jennifer Norris, Pilat-Ease offers Pilates instruction, an exercise system using a mat or a variety of equipment to build strength without excess bulk, creating a sleek, toned body with slender thighs and a flat abdomen, as well as Barre-NoneTM, a fitness program that is inspired by core conditioning,Pilates, yoga, and orthopedic stretching, and Zumba, which combines Latin and International music with a fun and effective dance workout system. Owner Greg Osborne has owned small businesses before, so he knew to join the Upper Arlington Area Chamber of Commerce when he and his partner opened Pilat-Ease. “We want to take advantage of the chamber’s networking opportunities and resources and participate in the chamber’ s events,” he said. “As a small business owner, we need to network with other small businesses to discuss issues and topics relevant to the small business owner, and the chamber provides us with these opportunities.” Osborne was introduced to Pilates after suffering with lower back pain and stiffness in his joints. He had tried every other medical approach to alleviate the back pain until someone happened to mention the Pilates method to him. Although he was skeptical, he started working out on the Pilates Reformer and could feel his back pain easing with each exercise session. After just two months of taking Pilates, he felt pain-free and stronger than ever. Pilates also helped Osborne to lose about 32 pounds and drop 4 inches in his waist. He and Norris decided to open Pilat-Ease to spread the word about the benefits of Pilates. Although he doesn’t promise the same results, he does offer prospective clients a free consultation and introductory workout. Because the exercise is non-stressful and low impact, Pilates can be for everyone no matter what level of fitness they are. Osborne, Norris and two other instructors will work with clients to tailor a workout to their client’s fitness level. To learn more, please visit www.pilat-ez.com.
fulfilling as possible for residents. Since 2008, National Church Residences has been a Premier member of the Upper Arlington Area Chamber of Commerce. “From a networking standpoint, it’s very important,” said Jeffrey Wolf, senior vice president of philanthropy and communications. “National Church Residences joined the chamber to network with fellow chamber members and to be seen as a resource in the community. We believe in Upper Arlington and have been here for 50 years.
It’s important for us to be a member of the chamber so that people in UA can see that we are investing in UA. We believe in UA as a place to live and as a place to do business.” The chamber honored National Church Residences at the 2011 annual meeting celebration with its 2010 Business of theYear award. Wolf says that “there was a lot of pride when we won the award. We announced it to our board of directors. The award sits outside the president/CEO office. It was a real point of pride for that to be given to us as we were also celebrating our 50th anniversary and then being recognized by that award was very meaningful to us.” “NCR is the nation’s largest not-for-profit developer and manager of affordable senior housing and services. NCR works in conjunction with the city of UpperArlington via the STAY UA program, which provides UA residents needed social services and health care in order to allow seniors to age in place in their own homes. It was an honor to award NCR for its work and reinvestment in the community,” said Becky Hajost, president UAACC. National Church Residences is located at 2335 North Bank Drive, Columbus 43220. For more information, visit www.ncr.org.
Real estate trends
Local home sales, remodeling create economic ripple A strong local real estate market can spur a strong local economy. Historically, Upper Arlington has always had consistent demand for its housing stock. The valuations have remained steady which in turn has supported the remodeling market as well. In 2010, the residential construction in UA was just shy of $23 million in total volume. The total value of home sales in 2011 approached $136 million. The National Association of Realtors (NAR) and the National Association of Home Builders (NAHB) have analyzed the economic impact of existing home sales and remodeling for several years. Both organizations agree that the impact is significant at the national and local level. It is also believed that the ripple effects at the local level are felt
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more directly. The ripple concept accounts for the fact that income earned in other sectors of the DOUG economy, as a result of a RYAN home sale for example, is then re-circulated into the economy. Those areas that have a strong sense of community with a shop local commitment may benefit the most. The real estate perspective: The NAR has established that up to 9 percent of the median home price is spent on each transaction for real estate related expenses (commissions, fees, moving expenses, or income to real estate industries). In addition,
the Harvard Joint Center for Housing Studies states there is an additional $5,235 spent on updates and furniture. The NAR’s model suggests that at least 5 percent is recirculated over the first two years after the sale. Job creation from existing home sales is estimated at one job for every two home sales. The remodeling perspective: Outside of the real estate transactional environment there are two categories; additions/alterations and maintenance/repairs. The NAHB states that for a typical metropolitan area, $100,000 spent on additions and remodeling generates 1.01 jobs, $40,090 in wages and local business owner income of $14,060. The same dollar amount for maintenance and repairs generates 0.73 jobs, $29,231 in wages
and local business owner income of $11,127. These estimates already include the recirculation calculations but for the local economy only. Upper Arlington’s median home price in 2011 w as $255,000 and we had 458 completed transactions. Ripple in still water? Doug Ryan is the broker/owner of Douglas Real Estate Inc. He has been working in the real estate industry for more than 20 years, of which 18 years has been as a licensed real estate professional. Doug is also the c hairman of the board of the Upper Arlington Area Chamber of Commerce. Statistics provided by The Columbus Board of Realtors MLS
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February 2012 | Upper Arlington Area Chamber of Commerce Business Monthly
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February 2012 | Upper Arlington Area Chamber of Commerce Business Monthly
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The Markets
Fine financial minds disagree Who should you believe, Warren Buffett or Bill Gross? Buffett and Gross are generally recognized as two of the world’s greatest investors. Buffett made his name in equities while Gross made his name in bonds as the head of Pimco, a trillion-dollar money management company. Both have outstanding multi-decade track records and both are billionaires. Yet, today, they disagree on the merits of investing in “currencybased investments” such as money-market funds, bonds, mortgages, bank deposits, and other instruments. Buffett says these investments “are among the most dangerous of assets. Their beta may be zero, but their risk is huge.” Further, he says, “Right now bonds should come with a warning label,” according to a Feb. 9 Fortune magazine article. His beef with currency-based investments is they do not protect you from the risk of inflation. You may get your principal back plus interest, but, in times of high inflation, your “real” return may not keep up with inflation and you could lose purchasing power. Gross, on the other hand, has piled into bonds in a big way. After dumping all of his U.S. government debt securities in early 2010, Gross has steadily built it back up according to Bloomberg. Gross favors government securities in the 5- to 7-year maturity range because of the Federal Reserve’s pledge to keep shortterm rates low. Okay, how do you reconcile
the divergent views of two outstanding investors? Quite likely it’s a matter of timing. Buffett is probably looking at a 7- to Jim Hyre 10-year time horizon and, in that scenario, bonds might lose purchasing power and could experience capital losses if interest rates rise and bond prices decline. Gross, though, is probably thinking shorter term. With the Fed’s pledge to keep interest rates low for the next couple years and the economy still stuck in slow motion, the risk of bond prices declining and inflation rising rapidly in the short term may be manageable. WHAT IF the keepers of the Dow Jones Industrial Average added Apple to the index in 2009 instead of Cisco Systems? This is not just a hypothetical exercise; rather, it makes an important point about using indexed investment to measure overall market performance. In June 2009, General Motors and Citigroup were removed from the Dow 30 average and replaced by Cisco and Travelers Cos, according to Bloomberg. At the time, Cisco was trading at about $19.50 per share. Last week, Cisco traded at about $20 per share – essentially no change in nearly three years. By contrast, Apple was trading at about $143 per share in June 2009 and closed last week near $500 per share. Unlike most other market indexes, the Dow Jones Industrial
The Chamber has relaunched its website! Please visit and give us your feedback at www.ua chamber.org
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Average is a “price weighted” index, which means stocks with a higher price (e.g., Apple) have greater impact than lower-priced stocks (e.g., Cisco). So, taking a look at the woulda, shoulda, coulda, Bespoke Investment Group recalculated where the Dow would be if Apple was added to the index in 2009 instead of Cisco. They discovered that instead of the Dow being in the 12,800 range last week, it hypothetically would have been near 14,600 — an all-time record high. Notice how one stock could have made nearly a 2,000-point difference in the Dow index in less than three years. Of course, the reverse is also true. A stock could have been added to the Dow in 2009 and gone down the last couple years and taken the Dow down with it. Here’s the point. We tend to think of indexes are representing “the market,” but, in reality, they represent the keepers of the indexes representation of the market. There’s human intervention in some of these indexes and that could greatly influence their performance. In the end, the only index that matters is your index — the one that measures your progress toward reaching your goals. That’s the index we try to beat. Weekly focus: “One must maintain a little bit of summer, even in the middle of winter.” — Henry David Thoreau, author, poet, philosopher Jim Hyre, CFP® is the Registered Principal at Raymond James Financial Services, Inc.
As a chamber member with 2-50 employees, you can get a discount on any health plan from Anthem Blue Cross and Blue Shield — including industry-leading HSAs, HRAs and HIAs.*
Southland Hearing Aids and Audiology Southland Hearing Aids and Audiology recently held a ribbon-cutting cermony at 1960 Bethel Road, Suite 250. Attending the event were: Becky Hajost, Doug Ryan, Miles, Sydney, Lou McKinney, Mike McKinney, Dr. Dawn McKinney, Kip Greenhill, Susan Toothman, Dan Casey, Deb Doblow, Debbie Segor and Charlie Groezinger.
Looking for a quick way to bring new customers through your doors? Reserve space in this publication. Upper Arlington Business Monthly is an affordable way to showcase your business to the community closest to your heart. Affordable rates make it easy to reach out to reward loyal customers and introduce yourself to new residents.
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Call (888) 506-1574, or get a free quote online at www.chambersaver.com/cocc. *Discount only applies to Chamber members who do not already have Anthem insurance. Anthem Blue Cross and Blue Shield is the trade name of Community Insurance Company. An independent licensee of the Blue Cross and Blue Shield Association. ® Anthem is a registered trademark. The Blue Cross and Blue Shield names and symbols are the registered marks of the Blue Cross and Blue Shield Association.
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February 2012 | Upper Arlington Area Chamber of Commerce Business Monthly
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Upcoming Chamber events Annual Chamber Community Celebration: Get on board
work in the morning with members of the Upper Arlington Area Chamber of Commerce! Meet new people. Maintain relationships. Generate new business. Where: Panera Bread, 3278 Tremont Road, Upper Arlington When: 7:45 – 8:45 a.m. Friday, March 16 Contact: RSVP appreciated, but not required. For more info, go to www.uachamber.org or contact the chamber at (614) 481-5710 or admin@ uachamber.org. Purchase of food and drink is optional.
Get your ticket and climb aboard! You are invited to celebrate one of the biggest community events of the year. Enjoy a cocktail while visiting the business expo and bid on exciting silent auction items and participate in the awards celebration. Where: University Plaza Hotel & Conference Center, 3110 Olentangy River Road, Columbus 43202 When: Friday, March 2 4 p.m. — Business expo, music, cocktails and Afternoon Business Network silent auction free and open to the public. Exchange 6:30 p.m. – Dinner, awards ceremony and Make connections. Get involved. Afternoon presentation. RSVP required for the dinner porlunch networking with 30+ local business protion. $50 per dinner attendee. Contact: For more info, go to www.uacham- fessionals. Fun, food and connections! Where: To be determined. ber.org or contact the chamber at 614-481-5710 When: noon - 1:30 p.m. Wednesday, March or admin@uachamber.org. 28 Pre-registration required. RegisRibbon-cutting ceremony for terContact: online at www.uachamber.org, or contact Raymond James & Associates the chamber at (614) 481-5710 or admin@ Raymond James & Associates has expanded uachamber.org. Registration fee: $12 for memand opened a new office in Kingsdale Cen- bers; $15 for non-members. ter. Raymond James (NYSE:RJF) provides securities transactions, investment advisory and Community Market Place financial-planning services through over 5,000 “Community Market Place…Connecting financial advisors. Business and Community” When: 5:30 p.m. Tuesday, March 6 Community Market Place is a fun and innoWhere: Raymond James & Associates, 3178 vative event connecting the residents of Upper Kingsdale Center, Upper Arlington Arlington with local businesses. The event enContact: RSVP not required. courages the promotion and support of the Upper Arlington business community, entrepreneurThirsty Thursdays with the ial spirit and community awareness. All resiUA Area Young Professionals dents are invited to hold a garage or yard sale on May 12. Register with the Upper Arlington Join the Upper Arlington Young ProfessionArea Chamber of Commerce for marketing and als for networking, food, and drink. promotional support. Participating local area Where: To be determined. businesses will have sidewalk sales, special proWhen: 5:30-7:30 p.m. Thursday, March 15 motions and event information Contact: Pre-registration appreciated but not Where: Upper Arlington required. Register online at www.uachamber.org When: Beginning at 9 a.m. Saturday, May or contact the chamber at (614) 481-5710 or 12 admin@uachamber.org. Contact: To participate, or for more info, go to www.uachamber.org or contact the chamEarly morning networking ber at (614) 481-5710 or admin@uachamMake connections. Get involved. Come net- ber.org.
Upper Arlington Area Chamber of Commerce Business Monthly is a special advertising supplement to ThisWeek Community Newspapers. Upper Arlington Area Chamber of Commerce Business Monthly is not responsible for opinions and views expressed in the paid advertisement in the business profiles. All real estate advertising herein is subject to the federal Fair Housing Act, which makes it illegal to advertise “any preference, limitation or discrimination because of race, color, religion, sex, handicap, familiar status, or national origin, or intention to make any such preference, limitation or discrimination.” We will not knowingly accept any advertising for real estate which is in violation of the law. All persons are hereby informed that all dwellings advertised are available on an equal opportunity basis.
www.uachamber.org
Upper Arlington Area Chamber of Commerce Kathy Gill of The Publishing Group Chris Graff of Upper Arlington Area Chamber of Commerce Ray Insurance Agency, Inc. 2152 Tremont Center, Upper Arlington, OH 43221 1st Vice Chair, Retail Phone: 614-481-5710, Fax: 614-481-5711 Charles Groezinger of Peter Hahn of www.uachamber.org SGO Designer Glass Dinsmore & Shohl BOARD OF TRUSTEES Jim Hyre of Chris Miller of The Officers Arlington Bank Doug Ryan Chair, Douglas Real Estate, Inc. Hyre & Associates Asst. Vice Chair, Secretary Edie Blough Vice Chair, Title First Chris Scott of Capital Membership Agency Andy Mills of Contential Realty, 1st Vice Chair, Mediation Rich Dumas Vice Chair, HHH CPA Group Business Retention Finance Susan Toothman of Tony Macaluso Vice Chair, Macaluso Landscaping Roy Smoot of Re/Max, Premier Choice Realtors Business Advocacy Co. Ltd. PNC Bank Chair Ambassador Wes Newhouse Vice Chair, Newhouse, Prophater, Donna Vorce of Economic Letcher & Moots Jonathan Varner of Jonathan Varner & Associates First Impressions Development Don Leach
Outgoing Chair Dinsmore & Shohl LLP
Trustees Janet Boissy of Indus Hotels Daniel Casey of Focus Becky Converse of The Forum at Knightsbridge
Becky A. Hajost Elizabeth Krause Debbie Segor Reg Warner
UAACC staff President Administrative Event Coordinator Membership Director Chief Financial Officer
Jeff Danizer of Edward Jones Investments
To advertise in the Upper Arlington Area Chamber of Commerce Business Monthly, contact ThisWeek sales representative Leanne Marks at (740) 881-4900.
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February 2012 | Upper Arlington Area Chamber of Commerce Business Monthly
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February 2012 | Upper Arlington Area Chamber of Commerce Business Monthly
www.uachamber.org