Issuu

CreatiNg faNatiCs Marketers drive passion page 18

the politiCs gaMe: iNflueNCe is big busiNess page 24

healthy profits

employee wellness trends page 32

November 2014

going like

Michael coleMan on â€œThe MosT iMporTanT posiTion in aMericaâ€? page 10

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Contents special sections 32 Healthcare: Trends in employee Wellness employers step up employee health incentives to improve productivity and save on health insurance

39 Intellectual Property

ohio’s political competitiveness and government’s broad impact keep lobbyists and strategists employed year-round in Columbus.

Intellectual property is a growing area of legal practice—especially as the explosion of digital information makes it easier to obtain and share trade secrets and other proprietary business information.

SPeCIAL AdverTISINg SeCTIoN

45 best of business The 2014 winners and runners-up in Columbus CEO’s annual best of business readers’ poll.

November 2014 Cover photo by

Tim JOhnsOn November 2014 l ColumbusCEO

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34 S. Third St., Columbus, Ohio 43215 Phone: 614-540-8900 • Fax: 614-461-8746

ColumbusCEO.COM VOLUME 23 / NUMBER 11

VICE PRESIDENT & PUBLISHER Katie Wolfe Lloyd

DIRECTOR OF DISPATCH MAGAZINES Brian Lindamood

EDITORIAL EDITOR ASSISTANT EDITOR EDITORIAL ASSISTANT

Mary Yost Kitty McConnell Tristan Eden

DESIGN & PRODUCTION ART DIRECTOR PRODUCTION MANAGER DIGITAL EDITOR WEB PRODUCER

Yogesh Chaudhary Craig Rusnak Erin Edwards Taylor Starek

PHOTOGRAPHY DIRECTOR OF PhOTOGRAPhy PhOTO EDITOR

Will Shilling Tim Johnson

ADVERTISING DIRECTOR OF SALES ADVERTISING DIRECTOR ADVERTISING MANAGER ACCOUNT EXECUTIVE CLASSIFIED SALES SALES ASSISTANT

Amy Bishop Rheta Gallagher Susan Kendall Sue Ann Shetler Anthony Kramer, Terri Palcsak Kristen Wood

MARkETING DIRECTOR OF MARKETING & STRATEGy MARKETING MANAGER

Jean Nemeti Lauren Reinhard

InsIder 09 Breakdown Charitable revenue in central Ohio.

10 Q&A

MAYOR MICHAEL COLEMAN, the city’s longest-serving executive-in-chief, reflects on his public service on the verge of his 60th birthday.

14 Gadgets An assessment of the strengths and weaknesses of iPhone 6.

15 Briefing 16 Spotlight: Small Business Sound Communications has experienced exponential growth keeping up with advancements in the recording and workplace optimization industry.

18 Spotlight: Innovation Cult Marketing helps companies develop solutions based on years of experience uncovering ‘truths’ and key insights that lead to results-driven strategies.

20 Reading List Biz-book review: The Glass Closet: Why Coming Out is Good Business by John Browne.

AgendA 21 Connections The Columbus Chamber of Commerce attracts a crowd to its annual late-summer Clambake; the Columbus Foundation hosts its annual awards luncheon, the Celebration of Philanthropy.

23 Events

depArtments 05 Editor’s Notes 06 CEO Whiteboard Letters to the editor, social media buzz & notable developments since the October issue of Columbus CEO, including top blogs and stories.

79 Leaderboards Key information about central Ohio Accounting Firms, Colleges and Universities, and Property and Casualty Insurance Companies.

88 Office Space Arena District design and tech-solutions provider Dynamit runs operations from an office styled after a classic board game.

CIRCULATION CIRCULATION MARKETING SPECIALIST CIRCULATION ASSISTANT

Jillian Ralls Christine Dougal

OFFICE MANAGER Silvana Hildebrandt shildebrandt@columbusceo.com 614-469-6214 LETTERS letters@columbusceo.com PRESS RELEASES pressreleases@columbusceo.com ADVERTISING advertising@columbusceo.com Columbus CEO (ISSN 1085-911X) is published monthly by the Dispatch Printing Company. All contents of this magazine are copyrighted © 2014, all rights reserved. Reproduction or use, without written permission, of editorial or graphic content in any manner is prohibited. Publisher assumes no responsibility for return of unsolicited materials. Known address of publication is 34 S. Third St., Columbus, OH 43215. Periodicals postage paid at Columbus, Ohio, and additional mailing offices. POSTMASTER: Send address changes to Columbus CEO, 34 S. Audit Pending Third St., Columbus, OH 43215.

SUBSCRIPTIONS

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the man’s way to save face Active,outdoor living. Good for you. Good for your body. Bad for skin. Fortunately,there are simple,effective treatments to erase sun damage— including dark spots. See what we can do.

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Arriving Soon in New Albany

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Which four central Ohio business leaders stood above the rest? Find out in the December issue when Columbus CEO and the Capital University School of Management and Leadership unveil the 2014 CEOs of the Year in the categories of large for-profit, small for-profit, large nonprofit, and small nonprofit. Plus, weâ€™ll present the results of Capital Universityâ€™s survey of local organizational leaders concerning the economic outlook, leadership trends, and their opinions on doing business in Columbus. The CEO of the Year awards will be presented at a special, invitation-only reception at the Ohio Statehouse. For sponsorship opportunities, contact Susan Kendall at skendall@columbusceo.com or call 614-410-0692.

Presenting Sponsor:

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Platinum Sponsor:

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use.

Editor’s notes * myost@ColumbusCEO.com

POLITICS, PERSUADERS AND POLLS

t’s high season for politics in Ohio, even if you wouldn’t know it by the race at the top of the ticket. The governor’s race aside, be assured that those who toil in the political landscape have plenty to keep them busy. And when the votes are counted, they will still be hard at work—analyzing election outcomes, assessing relationships with officeholders and policymakers, laying plans to address public policy issues or legislative initiatives. In short, politics is big business in Columbus, and it is a year-round endeavor for more people than you might imagine. Contributing writer TC Brown, whose credentials include covering politics for the Cleveland Plain Dealer, provides a look inside the business of politics in Columbus this month. You will be surprised at the breadth of interests employed by those who work to influence elections and public policy— right down to dictating the clothes on the back of political candidates. The current political season is not the only reason we wanted to sit down this month with Mayor Mike Coleman for an in-depth Q&A. He is celebrating his 60th birthday—a good time to look back on his long-running tenure as the city’s chief executive, and to look ahead on a political career that is far from over. Just for the record, the mayor’s big day is Nov. 18. Happy birthday, Mayor Mike! Of course, politicians and lobbyists aren’t the only ones whose work is all about the art of persuasion. That’s what marketers do as well, and the company we are spotlighting this month has taken it to a new level. They call themselves Cult Marketing because they work to create followers for their clients that are nothing short of fanatics. It all starts with the research they conduct to get into the minds and hearts of their clients’ customers.

Every month, we work to bring you, our readers, our best in-depth coverage and insights of business trends and developments in Columbus. And this month, we are grateful for the feedback you have shared as to what deserves recognition as the Best of Business in and around our city. We invited readers earlier this year to participate in an open-ended poll asking about your favorites in a full range of business and professionalservice categories. From the recommended accountants who crunch your numbers to the favorite architects who design your buildings, from the best place for a power breakfast to the top locale for after-work drinks—it’s all here in more than 90 listings. To make our Best of Business listings easier to navigate, we’ve organized the winners and runners-up in 10 new categories. Use them to find professionals, suppliers and vendors to help your business to be its best or to obtain the rewards you’ve earned—like a round of golf at the best private or public course, maybe? And speaking of best, Columbus CEO Assistant Editor Kitty McConnell has some bragging rights to share. She won Best Business Reporting honors for a body of work submitted for Ohio’s Best Journalism 2014 awards presented by the Central Ohio, Cincinnati and Cleveland chapters of the Society of Professional Journalists. We’re so proud!

Mary Yost, Editor November 2014 l ColumbusCEO

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The Whiteboard

* Reader notes, digital buzz & Columbus CEO coverage updates

TOp STORIES: Jeni’s Splendid Ice Creams grows from Columbus small biz to mid-size manufacturer part-time workers becoming more essential to central Ohio firms Office Space: Fahlgren Mortine’s Easton headquarters boasts views, leisure area

TOp blOgS: guest blog: Designing for a growing Columbus Chase CEO Jamie Dimon announced as keynote for 2015 Columbus Chamber annual meeting

HOW DO YOU gET YOUR JENI’S FIx? 10%

bob Evans colocates its operations to Cologix Columbus using AEp Ohio incentive

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ConneCt With us ColumbusCEO.com @ColumbusCEOmag @CEO_editor facebook.com/ColumbusCEOmag * letters@columbusceo.com

Add to the WhiteboArd Readers are welcome to contribute to Columbus CEO’s Whiteboard. Talk with us on Twitter at @ColumbusCEO and @ceo_editor or on Facebook at facebook. com/ColumbusCEOmag. Send letters, comments and coverage updates in an email to letters@ColumbusCEO.com.

OnlinE imagE gallEry

Central Ohio Accounting Directory

TWITTER RESpONSES TO OUR

pAST ISSUE

@Huntington_bank: “Our CEO, Stephen Steinour, recently sat down with @columbusceomag for a Q&A on his last 5 years at Huntington.” @OSUengineering: “great @ ColumbusCEOmag piece on alum Tarik Yousef, who is engineering a very successful wood furniture biz.” @CharlyatJenis: “great stuff about @i_m_creative in @columbusceomag.” @ShortNorth: “Congratulations to @ jenisicecreams for this great write-up in @columbusceomag.”

6 ColumbusCEO l November 2014

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SUPPORTING SPONSOR

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Where Innovation and Opportunity Meet. The Columbus Region is home to 2,000 science and technology establishments, including several of the worldâ€™s foremost research institutions. With the lowest effective tax rate for new R&D facilities and a ranking as the No. 3 city for tech jobs, the Columbus Region has earned its reputation as an emerging technology hot spot.

A TOP7 INTELLIGENT COMMUNITY

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TOP 10 STRONGEST ECONOMY

NETWORK PARTNER

columbusregion.com

10/1/14 11:57 AM

BreakdowN Compiled by Kitty McCOnnEll + Photo by yOgEsh Chaudhary

HEALTHY REVENUE FOR OHIO’S NONPROFITS with reported revenues of $76.86 billion, ohio’s large nonprofits accounted for nearly 14% of the state’s GdP in 2013*. Here are the Top 10 nonprofit fields: #2

education $8.27 b

Science & Technology $5.3 b

Human Services $5.09 b

Philanthropy, Voluntarism & Grantmaking Foundations $1.89 b

Mental Health $1.2 b

arts, Culture & Humanities $1.11 b

Housing & Shelter $925.1 m

Community Improvement & Capacity Building $607.9 m

#10 employment $480.9 m

b = billion, m = million *Form 990 reported revenue (Source: OANO’s 2014 Ohio Nonprofit Sector Report; Ohio Research Office’s Gross Domestic Product from Ohio, Sept. 2014 )

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November 2014 l ColumbusCEO

10/1/14 1:37 PM

Q&A By Kitty McCOnnEll + Photos by tiM JOhnsOn

MiCHAeL B. COLeMAN Mayor

City of Columbus

AT THe PiNNACLe

ollowing his election in 1999, a two-hour meeting with thenSenator George Voinovich made a lasting impression on Michael B. Coleman. The four-term Democratic mayor of Columbus says that conversation has stayed with him through nearly 15 years leading the nation’s 15th largest city. “What I walked away with was: First of all there’s nothing like being a mayor, because you get things done. It’s the most important position in America, being a mayor,” says Coleman. Coleman also took seriously the former Ohio governor and Cleveland mayor’s advice to secure allies in the business community in order to achieve his goals for Columbus. “When I became mayor, I reached out to the business community deliberately and intentionally,” says Coleman. He sought fresh ideas and laid the foundation for future partnerships within the city’s boardrooms and barbershops. “I’d already had the

in thE OffiCE sinCE: 2000 EduCatiOn: Honorary doctor of public

service, Ohio State University; juris doctor, University of Dayton Law School; bachelor’s degree in political science, University of Cincinnati

CarEEr highlights: President of

Columbus City Council, 1997-1999, Columbus City Council member, 1992-1999

relationship with the barbershops; I wanted to make sure I had it in the boardrooms, too. Bringing those both together has been important to the vitality of our city.” Coleman’s partnerships—with businesses, civic leaders and across party lines—have been the pillars upon which he’s lifted Columbus’ historic inner-city neighborhoods from poverty to prosperity. He has led a Downtown renaissance. He has tackled an education system in crisis, a public-safety division in crisis, an economy in crisis—all while keeping the potholes filled and the freeways plowed. And with characteristic swagger. Under his leadership, the city’s profile has exploded. Columbus is frequently cited by city-watchers as one of the forerunners in what the Brookings Institution has termed the Metropolitan Revolution—the post-recession economic rise of cityregions in response to faltering state and federal governance. Coleman was a founding member of Columbus 2020, the Columbus Region economic development effort that has been recognized nationally as a public-private model for cities’ economic success. Any day now, the Democratic National Committee will announce whether Columbus has been selected to host the party’s 2016 national convention. Win or lose, it’s an opportunity that Coleman’s mayoral predecessors wouldn’t have entertained for the Midwestern state capital once known only as a cowtown. In preparation for his 60th birthday, the city’s longest-serving chief executive invited Columbus CEO to his office to measure the city’s progress, revisit moments of crisis and consider Columbus’ future. In keeping with Coleman’s frank public persona, everything was on the table—except lofty reflections on his legacy. “I can’t think about legacies. Whatever my legacy ends up to be is not done. I’m always thinking about the future,” says Coleman. “At some point, I’ll pass the torch to somebody. I just don’t know when that is. It’s not now.”

Read more at ColumbusCeO.com

You’ve built many partnerships with the Columbus business community: How have those business relationships helped the city? I believe in partnerships, that everyone needs to be vested in the vision of the city. It’s not just the city by itself. It needs great partners to create the business environment and the environment that promotes prosperity and progress for its citizens. I believe in partnerships. For example, the South Side has one of the highest poverty rates in the city, highest unemployment rates, vacant and abandoned housing rates, healthcare issues. We have a partnership with several business leaders in this city that have resulted in a transformation of the South Side. Same way with the Near East Side, same way with Downtown, same way with Weinland

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There’s nothing like being a mayor, because you get things done. It’s the most important position in America. Park. It is those partnerships at work in Franklinton. No one can do anything alone...Our city works best when we work together. How have your revitalization efforts helped the corporations and small businesses in those neighborhoods? They gain a better community, a more prosperous community, a more prosperous citizenry, a more prosperous neighborhood. I believe in sharing the prosperity. We’re a city that has been blessed with great business expansion, a lot of wonderful assets,

great vitality. I just believe it needs to be shared with everyone. How closely do you work with Columbus’ executive community to meet your mutual economic goals? Very closely. I can give you example after example where I’ve reached into the top levels of the business community, and they have readily agreed to be helpful and to be part of the vision. That’s the way I’ve operated for a long time on many areas of the city. Many business leaders and executives have been extraordinarily helpful.

There’s talent in the business community I want to tap, and resources that we have been successful at gaining. In your experience, do business leaders in other cities share that spirit? As I travel the country and talk to mayors from around the country, it seems that this is unique to the city of Columbus. It’s a good thing...when you can bring in the talent and resources of the business community to bear on issues of the future of our city. How do you assess the current climate for the city’s small businesses? It’s the best it’s ever been since I’ve been in public office. That’s 22 years (since 1992). I think it’s the best it’s ever been. It’s been cyclical. In 2009, it was really tough. Small businesses were struggling. I’d meet November 2014 l ColumbusCEO

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with them and there was not much I could do because of the economy at the national level. Right now we are beginning a renaissance in the city of Columbus with respect to small-business development and prosperity in our city. Still, there’s much more to do for small businesses, but the small business community is in the best position, I think, that it’s ever been in the city. We have venture capital: For the first time, we have access to capital that hasn’t been around for 20 years. The young-entrepreneur spirit is real and alive in our city. Our deliberate and intentional effort of retaining young talent is beginning to work. We’re now a brain-gain city, no longer a braindrain city. Those young talents that are staying in Columbus, they’re opening their own businesses, largely in the technology, innovation and creative environment. It’s an amazing thing to see happen before our very eyes. I’m looking in the area of Franklinton, I see all these young folks who have an idea. They’re promoting it and they’re making money. What are you hearing from the minority and immigrant small business communities—what matters to them? Opportunity to be successful. That’s all they ask for, and that’s what we should provide them. What are you hearing from your peers in other cities, states and nations about Columbus? There’s this interesting coin here, one side with those who are engaged in government and policy and politics, urban planning and cities. (They) know that the city of Columbus is one of the top cities in the country and becoming an economic powerhouse. Then, on the other side are those folks who don’t pay much attention to that: the average person in America. They don’t know much about Columbus. We’ve done a good job with the opinion-makers and those who watch cities and watch economies and understand growth and prosperity. But we have to do a better job with those who are in the media, and the common man and common woman, about what great cities are all about. Columbus is one of those. That goes

There’s talent in the business community I want to tap and resources that we have been successful at gaining. to why we’re emphasiz(ing) our convention business. That’s why we’re really working hard on this DNC convention effort. It breaks a glass ceiling for us, beyond the experts to everybody else—the ordinary average person. We want to break that ceiling.

(In November) the DNC will be announcing their decision. Either way, how do you feel about the bid Columbus made? Win or lose, we win. Here’s why: If we win the DNC, it’s because we should—because we’re the next Great American City that should have

12 ColumbusCEO l November 2014

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received it. If we lose we win, because we were in contention when nobody had even thought about this as an idea for our community. The Democratic National Convention: 10 years ago, 15 years ago, 20 years ago this wasn’t even on the horizon. It wasn’t even considered a possibility. It wasn’t even anybody’s dream. Here we are in serious contention. (Even) if we lose we’re a player, and we win as a result. So win or lose, we win at this point. Do you remember a turning point when Columbus crossed over to a metro reaching its full potential? There are a number of turning points. Our biggest turning point was facing a crisis. That was our biggest turning point in the city, and it really distinguished us from the rest of the nation. In 2008, there was a national financial crisis...by January of 2009, the bottom fell out of the financial markets. If you recall, we were headed towards disaster. So was the city of Columbus. One-hundred million dollars we were projected not to receive. I had to cut that money—cut it, cut it, cut it. I cut everything that moved during those years. Then I made a decision. I was standing at the crossroads. Going down one road, I could continue to cut. As a result, I would cut hundreds of police and fire, make the city less safe. It might take a generation, maybe longer, to come back. We’d come back eventually as a city, maybe not in my lifetime. Neighborhoods would decline, our downtown would decline, our community would decline, our quality of life would be nonexistent. Our jobs would leave, businesses would leave. I had that choice or go for a tax increase. I went for a tax increase at great risk. The business community supported it. To a business...every single one supported me and they helped finance a campaign and the citizenry voted itself a tax increase. It put us in a different position than a lot of American cities at the time. As a result we’ve been really focused on job creation. Now we have the lowest unemployment in the state. We’ve increased our number of jobs (by) some 80,000 now in the region. We have increased our per capita income.

Did you have some sleepless nights? Every night was a sleepless night. Imagine standing on the crossroads and knowing (in) this direction is a disaster—it was probably the easiest way to go, to not ask for a tax increase. Just continue to cut. In cutting, I was hurting the city. Then down that (other) path was the road less traveled: a tax increase. I thought there was a strong possibility it wouldn’t (pass)...if it didn’t pass we’d be going down the other road. I don’t want to live through that again ever. It was a major crisis. Was there a moment when you knew you had to take that risk? There wasn’t an exact moment that I can recall. It was the sleepless nights, the praying. Whenever I listen to my sixth sense, I’m usually right. And I listened to my sixth sense and said, ‘This is the right way to go.’ What other proud or challenging moments have you had in office? There were many challenging moments. The job of a mayor is one-third dealing with crises, one-third picking up the trash and making sure that the potholes are filled, and then one-third thinking about (and) executing for the future. That’s what my everyday is like. When I first came into office, I came in under crisis. When I came into office in the year 2000, 15 years ago, the city police had been taken over by the Department of Justice. The Department of Justice had intervened in the city for a lot of reasons; I had to work that out. Every day (since), one-third of my day is putting out a fire. The other third is making sure the potholes are filled, the other third is planning for the future. I’ve gone though two major recessions. Another crisis was 9/11. Crisis is a way of life in this office... It’s all how you handle it and all about the quality of people that you have around you. That’s a major part of it. If you don’t have good people, you don’t make good decisions. How do you go about selecting the best people? I rely a lot on my directors, my chief of staff and my deputy chiefs of staff in the mayor’s office. If something comes up that is out of the realm of their

experience or knowledge or skill, I will reach out beyond them to the business community or the civic community. I try to hire the best and the brightest. They go through what I call the skills-and-feels test. They have to have the skill to do the job and then they have to have the connection with me and the trust with me... They can have the skills, but if they don’t have the feels they’re not hired. What advice would you pass on to other leaders dealing with crises? Crisis management is stay(ing) calm, cool, calculated. That means don’t get flustered. Look at the facts, look at the situation. Calculating means try your best to analyze and evaluate the circumstances you are in and the consequences of the decisions you make. Seek advice. There’s always somebody smarter than you on a particular topic. Figure out who that is and get them in the room. If not for your career as mayor, what do you think you’d be doing now? I don’t know, some lesser office? Maybe governor or president (laughs). As the mayor, I really have enjoyed participating in the designing of things we’ve built. I get great joy out of it, whether it be a building or a park or a riverfront. I spend a lot of time helping the professionals design what’s ultimately going to be there. That’s the one thing I get great joy out of. I think if I weren’t mayor, after being mayor, what I would do is be an architect or land planner or urban designer. As your 60th approaches, are you looking back on your legacy? I think 60 is my 40. I’m feeling good, I’m feeling like I’ve got a long road ahead of me and a lot of challenges to conquer and a lot of things I have yet to do for this city. There’s a lot to do. I wake up every day and say, ‘Man, we need to do this, we need to do that.’ And I’m excited about it! I’m as enthusiastic about this city as I was in the year 2000. What list do you want to see Columbus top next? I want us to be the number-one city to live, work, play and raise a family. Number one. Kitty McConnell is assistant editor. November 2014 l ColumbusCEO

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GadGets By Phil Pikelny + Photo by Tim Johnson

Powered uP, on the side

hange is a funny thing. As someone who has owned every model of the iPhone since it came out seven years ago, the recent introductions of the iPhone 6 and iPhone 6 Plus are pure joy. Is it the best smartphone on the market? A record 10-million sold says “yes.” However, why in the

apple.com

world did a designer decide to move the power button from the top of the phone to the right side? That’s just wrong, not to mention still confusing a few weeks later. Despite the manufactured controversy over “BendGate” (c’mon … any gadget will bend if you put your mind to it) and the truly serious misstep with iOS 8.0.1 (fixed in a

$199-$399 with 2 years service agreement

14 ColumbusCeo l november 2014

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Photo courtesy aPPle.Com

day with iOS 8.0.2), either model of the iPhone 6 is a must-have. A larger, high-resolution screen (4.7 inches in the iPhone 6 or 5.5 inches in the iPhone 6 Plus) and a thinner profile (6.9mm in the iPhone 6 or 7.1mm in the iPhone 6 Plus) make this product better-looking and more useable than ever. iOS 8 enhances the new physical features of the smartphone—the relocated power button excluded, of course. Since many folks use the iPhone more as a camera than as a phone, it’s noteworthy that the iSight camera added a new sensor with “Focus Pixels” to produce sharper pictures, faster than ever. A new exposure feature lets you swipe the screen to adjust the picture quality before you snap it. Slow-motion video and a time-lapse mode complete the camera package. Powered by a second generation A8 chip, the smartphone now has increased power to do more while using less energy in the process. Finally, Apple Pay, a new mobile payment system, lets users pay for a product or service simply by placing their finger on the Touch ID button of the phone (even while it’s in sleep mode). This feature works online or in brickand-mortar stores. For my tastes, Apple retained the familiarity of past iPhones, but has managed to redesign their phone almost from scratch in terms of its functionality and features. But moving a power button. Seriously, what’s up with that?

Photo courtesy haPi.Com

haPifork

hapi.com, $99 whatever smartphone you own, check out the haPifork to aid in your weight loss goals. in the category of “shaming you might help you eat smarter,” this vibrating fork guides you to eat slower (just like your mother warned). the gadget also tallies your “fork servings” per minute and intervals between “fork servings.” an app on your smartphone receives all the tattle-tales from the fork. Phil Pikelny is vice president of Dispatch Digital and chief marketing officer of The Dispatch Printing Company.

10/1/14 1:37 PM

briefiNg by Kitty McCOnnEll * kmcconnell@ColumbusCeO.com

riCkeNbaCker raNks high as fOreigN trade zONe

he U.S. ForeignTrade Zone Board has ranked Rickenbacker International Airport and surrounding industrial facilities 7th out of 177 active U.S. Foreign Trade Zones for the volume of merchandise imported during 2013. The board’s 75th Annual Report to Congress reported that $6.3 billion in various

merchandise was warehoused and distributed through Rickenbacker’s FTZ #138 last year. Goods can be moved through FTZs duty-free without customs procedures. FTZ #138 at Rickenbacker serves 25 counties in central Ohio including Franklin and all contiguous counties. The report ranks Ohio

8th in the nation by total value of merchandise received and 21st in the nation for FTZ exporting. According to JobsOhio, Ohio has 10 active Foreign Trade Zones. In addition to Rickenbacker, they are the ToledoLucas County Port Authority; the Cleveland-Cuyahoga County Port Authority;

Greater Cincinnati; Greater Dayton Foreign Trade Zone; the Airborne FTZ in Wilmington/Clinton County; Greater Findley; the Northeast Ohio Trade and Economic Consortium; the Southeastern Ohio Port Authority; and the Lawrence County Port Authority. No other FTZs in Ohio ranked among the top 25 importers cited in the board’s congressional report. The ClevelandCuyahoga County Port Authority was ranked 17th in exporting in the nation, the only Ohio Foreign Trade Zone to make that list.

wexNers view COlleCtiON iN gallery debut les and abigail wexner during a preview tour of Transfigurations: Modern Masters from the Wexner Family Collection. the collection is on display through dec 31 at the wexner Center for the arts to commemorate the center’s 25th anniversary.

Photo by eriC albreCht

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spOtliGht By Kitty mcCOnnEll + photo by tim JOhnsOn

small Business

Optimized sOuNd

A small digital-recording company provides services to public safety organizations, Fortune 500 companies, utilities and hospitals.

ound Communications has experienced double-digit annual growth for nearly nine years running. President Darin Cooper attributes that success to the reliable way in which the company provides what is, today, a necessity for public-safety agencies and consumer-facing businesses: digital audio and video recording, analysis and maintenance. “Years ago, call recording was as basic as he said/she said,” says Cooper. “We’ve expanded on that so that companies can use it for evaluation.” Cooper joined the growing company in 1998 as a solutions engineer. In that role, he provided technological support and customer service to clients that relied on Sound Communications’ recording software and hardware. Cooper says it was a compelling

sound Communications 3474 park st. Grove City, 43123 soundcommunications.com BusinEss: Workforce optimization services

and technologies with a basis in call recording. sound Communications provides everything from basic call recording, coaching, speech and data analytics, to security, access control and monitoring. OwnEr: Garry stephenson, founder and CeO FOundEd: 1983 EmplOyEEs: 40 and hiring

darin Cooper, president time to join the Grove City firm. “It was a growing company in a pretty interesting field,” he says. “Everything was moving from analog to a digital landscape.” The company was founded by Garry Stephenson, a former Navy flight engineer, in 1983. Stephenson, Cooper and a handful of employees ran a lean operation for many years. “When I got here there were three or four of us, and we did it all. Garry and I would go out and sell, support and install. It gave me an insight to every aspect of the company,” says Cooper. Cooper became Sound Communications’ chief technical officer, a position he held for five years before being named president in 2014. Under his guidance, the company has diversified its software and hardware vendor options and technical applications through partners including Verint and Uptivity.

The company has roughly 600 active clients, nearly half of which are public safety organizations. “We consider it mission-critical recording, 24/7/365. Our staff is equipped to handle any emergency,” guaranteeing clients “100-percent uptime,” says Cooper. Sound Communications’ employees are put through a “strenuous training program” for six months to a year upon hire. They don’t take any chances with the customers’ data. Public agencies are increasingly moving towards digital recordings rather than the written word to document matters for the public record. “The actual spoken word in the court is more and more frequently becoming the record,” says Cooper. The company will soon be providing wearable video technology for police officers. “We do in-car video now. More and more, there’s addi-

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tional cameras that may be associated or attached directly to the officer. That really protects the public as well as the officers.” The company’s security division was a natural extension of its recording services. The division, which provides surveillance and monitoring, was founded 10 years ago following repeated requests from clients, says Cooper. “In the security-video side we’ve seen a large increase in everything from car dealerships to scrap-metal places because they’re high security concerns for theft.” American Electric Power has contracted with Sound Communications for call-center support for more than 12 years. AEP relies on Sound and its vendors to manage the PC and telephone software and hardware used by some 230 representatives in the electric company’s call centers in Groveport, Ohio; Shreveport, La.; Tulsa, Okla.; Corpus Christi, Texas; Hurricane, W. Va., and Fort Wayne, Ind. “They’re really knowledgeable about their equipment and their software,” says Ronnie Dawson, assistant administrator for AEP. Sound Communications recording software (provided by vendor-partners) allows AEP to record and improve customer relations and response time through call screening and voice analysis. Workforce management software suites provided by Sound’s primary vendors Verint and Uptivity “allow these companies to improve employee performance and employee loyalty,” says Cooper. The majority of the Sound Communications staff is based in Ohio and serves the firm’s core market in Indiana, Tennessee, Kentucky, Illinois and Pennsylvania. The company’s reach is global; Sound services companies in Bermuda, Alaska, Hawaii and the UK. Sound Communications works with a range of businesses, says Cooper, from “small ambulance companies in the middle of nowhere” to Fortune 500 financial companies. Clients on Sound’s roster include the Chicago Board of Trade (which uses Sound to record broker transactions), the City of Columbus Police, Fire and 9-1-1 Call Center, OhioHealth, Mount Carmel and the Cleveland Clinic. “(Our) short-term goal is to continue the success that we’re already experiencing as a company,” says Cooper. November 2014 l ColumbusCEO

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SpotlIght By mElissa KOsslEr DuttOn + photo by tim JOhnsOn

Innovation

Cult oF DISruptIoN Branding firm relies on research to deliver results beyond the status quo.

hen Quantum Health approached Cult Marketing seeking help connecting with clients in the healthcare-navigation industry, Quantum’s leadership team wondered if the concept of guardian angels might be appropriate for a sales and marketing campaign. Researchers at Cult went to work finding out how clients and consumers perceived Quantum, a company that provides healthcare coordination services to self-funded public and private-sector employers throughout the country. What they uncovered surprised everyone. Healthcare consumers who used the company’s services saw the Quantum employees as protectors fighting on their behalf. Those insights shaped a marketing plan that has led to double-digit growth and created a brand story that penetrates the entire business. The success of the plan correlates to the quality of the information Cult Marketing gleaned during its research phase, says Quantum Health CEO

Kara Trott. Starting with the right information is the key to helping companies identify their brand and shape their message, says Cult CEO Doug McIntyre. That’s why his company focuses on a method called enhanced ethnography—research that aims to interpret culture and behaviors—to gather information about consumers. The research produces scientifically based insights into consumers’ subconscious minds, their decision-making processes and their emotional connections to a brand. Armed with that information, Cult creates marketing and sales plans that

will strike a chord with consumers. The process involves getting the right information, using that knowledge to tap into consumer motivators and delivering campaigns that resonate with them, says McIntyre, who founded the company in 2004. “We like to mitigate the risk for our customers by going through a strategic development process,” he says. Cult Marketing’s research involves talking to people in their own environments. They visit with people in homes, offices, stores or wherever they interact with the product their client wants to know more about. While

Cult Marketing 375 North Front Street, Suite 222 Columbus, 43215 cultmarketing.com BusinEss: Multi-platform marketing and

brand development OwnEr: Doug McIntyre (at right) EmplOyEEs: 14 lOCatiOns: Columbus, Chicago and Detroit

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doing research for American Standard, company representatives talked to people in their bathrooms, he says. “It’s amazing what people will tell you,” says McIntyre. Sometimes the research yields simple things that companies overlook. Among the reasons one company wasn’t selling a lot of mattresses was an in-store sign telling shoppers to stay off the furniture. Other times the consumers’ mindset takes more work to figure out, adds Janie Linnick Weisman, vice president of strategy in Cult’s Detroit office. Researchers who perform the work are trained to read body language and understand the importance of what the subjects are saying and what they are leaving unsaid. “We get to the real root of what somebody’s trying to say,” she says. When Cult representatives discovered that clients thought of Quantum Health employees as people who would fight for them, the marketing firm came up with the idea of the “Warrior Creed.” The creed helps employees understand their role in helping customers, making them feel empowered and valued. The principle has become a key element in employee training, Trott says. It also shapes the message employees share with customers. This message resonates with customers and it’s exactly what Trott was looking for when she sought marketing help. She wanted an emotional connection. “My experience is that—in spite of what people say—they make decisions with their hearts. And then, they rationalize them with their heads.” She believes the firm helped her get to the heart of what her message needed to be and that it will continue to work for Quantum Health. Cult has varying levels of relationships with clients. Sometimes clients rely on the Columbus-based company to implement the marketing plan. Cult’s larger, national and international clients tend to have someone else put their suggested plans into action. McIntyre and Linnick Weisman acknowledge that the company’s strategy may not be for everyone. “If you want the status quo, you probably don’t want us to do this,” he says. Melissa Kossler Dutton is a freelance writer

Imagine the possibilities.

CENTRAL

OHIO TECHNICAL COLLEGE

We bring affordable higher education to citizens of central Ohio and beyond. Offering quality academics, student athletics, social and cultural arts programs, residence halls and 134 acres of green space, the campus provides opportunities for a diverse student population.

newark.osu.edu cotc.edu

JOIN US TO

Lunch & Learn! Dublin Chamber of Commerce Lunch & Learn Series You are invited to join area business professionals for lunch at the Dublin Chamber of Commerce from 11:30 a.m. to 1:30 p.m. the third Thursday of every month while area experts share the latest marketing, communications, customer service and sales strategies to grow your business.

Find out more and register online at www.DublinChamber.org or call 614-889-2001. November 2014 l ColumbusCEO

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readiNg list

STATEMENT OF OWNERSHIP MANAGEMENT AND CIRCULATION (Required by 39 USC 3685)

1. 2. 3. 4. 5. 6. 7.

8. 9.

10.

11. 12. 13. 14.

15.

Publication Title: Columbus C.E.O. Publication Number: 1085-911 Filing Date: October 1, 2014 Issue Frequency: Monthly Number of Issues Published Annually: 12 Annual Subscription Price: None Complete Mailing Address of Known Office of Publication: 34 South Third Street, Columbus, Franklin County, Ohio 43215. Contact Person: Poe A. Timmons. Telephone: (614) 461-5000. Complete Mailing Address of Headquarters or General Business Office of Publisher: Same as Above. Full Names and Complete Mailing Addresses of Publisher, Editor and Managing Editor: Publisher - Katie Wolfe Lloyd, 34 South Third Street, Columbus, Ohio 43215; Editor – Mary Yost, 34 South Third Street, Columbus, Ohio 43215; Owner: The Dispatch Printing Company, 34 South Third St reet, Columbus, Ohio 43215. The names and addresses of stock holders owning or holding 1 percent or more of total amount of stock: The Dispatch Printing Company Voting Trust Agreement dated December 8, 1922, as amended and extended through July 31, 2024, 34 South Third Street, Columbus, Ohio 43215. Known Bondholders, Mortgagees, and Other Security Holders Owning or holding 1 percent or More of Total Amount of Bonds, Mortgages, or Other Securities: None. Tax Status (For completion by nonprofit organizations authorized to mail at non-profit rates). Does not apply. Publication Title; Columbus C.E.O. Issue Date for Circulation Data below: October 2014

Extent and Nature of Circulation

reviewed by TErri SChliChEnmEyEr, bookwormsez@yahoo.com.

Average No. No. Copies of Copies Each Single Issue During Issue Preceding Published 12 Months Nearest To Filing Date

a. Total Number of Copies (Net Press Run) 23,143 b. Legitimate Paid and/or Requested Distribution (By Mail and Outside the Mail) (1) Outside County Paid/Requested Mail Subscriptions Stated on PS Form 3541 3,735 (2) In-County Paid/Requested Mail Subscriptions Stated on PS Form 3541 18,356 (3) Sales Through Dealers and Carriers; Street Vendors, Counter Sales, and Other Paid or Requested Distribution Outside the U.S.P.S. ® 112 (4) Requested Copies Distributed by Other Mail Classes Through the USPS 0 c. Total Paid and/or Requested Circulation (Sum of 15b (1), (2), (3) & (4)) 22,203 d. Nonrequested Distribution (By Mail and Outside the Mail) (1) Outside County Nonrequested Copies stated on PS Form 3541 0 (2) In-County Nonrequested Copies Stated on PS Form 3541 0 (3) Nonrequested Copies Distributed Through the USPS by other Classes of Mail 0 (4) Nonrequested Copies Distributed Outside the Mail 245 e. Total Nonrequested Distribution (Sum of 15d (1), (2), (3) and (4)) 245 f. Total Distribution (Sum of 15c and e) 22,448 g. Copies not Distributed 695 23,143 h. Total (Sum of 15f and g) i. Percent Paid and/or Requested Circulation (15c divided by f times 100) 98.9% Circulation on PS Form 3526-X Worksheet. N/A

23,061

3,766 18,501

112 0 22,379

0 0 0 100 100 22,479 582 23,061 99.6%

17. Publication of Statement of Ownership for a Requestor Publication is required and will be printed in the November 2014 issue of this publication. 18. Signature And Title Of Editor, Publisher, Business Manager, or Owner. Poe A. Timmons

Executive Vice President, Chief Financial Officer and Treasurer

I certify that all information furnished on this form is true and complete. I understand that anyone who furnishes false or misleading information on this form or who omits material or information requested on the form may be subject to criminal sanctions (including fines and imprisonment) and/or civil sanctions (including civil penalties).

THE GLASS CLOSET: Why Coming Out Is Good Business John Browne 2014, Harper Business $27.99, 240 pages

he view from your office is quite magnificent. When you moved into that space, you also got the perfect desk, a credenza to match, and a plushy, throne-like chair. It’s a workspace anyone would envy. Yes, your office is well-appointed. But your closet? Not so much. Therefore, according to John Browne in his new book The Glass Closet, maybe it’s time to come out of it. As a young man in 1969, John Browne rose through the ranks at oil-giant BP until he resigned as chief executive in 2007. He might’ve still been there, if not for an unfortunately splashy scandal that seems tame today: Browne is gay. When “a tangled skein of allegations”

pulled him out of the closet, he resigned from his job, fearing that his life was over. Obviously it was not, but he discovered that his experiences weren’t unusual. Corporate America has made some progress towards protecting LGBT employees, and though nearly all Fortune 500 companies have policies in place to prevent discrimination based on sexual preference and identity, more than 40 percent of American LGBT workers remain closeted on the job and 90 percent of transgender employees report problems at work according to The Glass Closet. “Years of progress have reduced the risk of harassment,” says Browne, “but they have not completely eradicated it.” Coming out is still risky, as evidenced by the interviews he completed with people, who mostly asked that their last names not be used. Businesses, Browne says, should understand that inclusion levels the playing field and widens the choices available in the war for talent— something Fortune 500 companies already know. Extending benefits to same-sex partners serves to retain workers, and policies supporting LGBT employees also send a positive message to other minority groups. Marketing and

ad departments must remember that the traditionally underserved LGBT community represents an often sizeable opportunity, he writes. As for LGBT workers, Browne recalls how much effort it took to keep his secret, and how much it weighed him down. “[No] matter how skilled you think you are at hiding your true self, those closest to you… will see you through the closet door.” Coming out is risky, but “the risk will be worth the reward.” The Glass Closet is not exactly businessrelated for the first third of it. Browne begins with his life story, and an LGBT history that includes little-to-nothing about the world of work. That doesn’t leave much room for biz-related information in this too-short book – but getting past those first pages is where the irritation subsides. Browne offers eye-opening statistics, interviews to illustrate that others shared experiences similar to his, points to ponder and helpful info for employers and employees both LGBT and straight. If you’re interested in a biography, that’s here. The real appeal of this book is for the starter help it offers and the modicum of support. For those small, brief, shaky reasons, it’s worth a look.

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AgeNdA

Connections

september 4, 2014 + photos by tim jOhnsOn

Water’s Edge at the Columbus Zoo & Aquarium

Columbus ChAmber ANNuAl ClAmbAke

1 2

Chamber guests network at the 91st annual “seafood extravaganza.”

4 5

1 2 3 4 5 6 7 8 9 10 11 12

10 9

Farah rahman and kim Way ryan and lisa lidke barry Adams and Jacque logan tim preece and dan rohletter steve and danielle english Jeff pister and Jill Johnson derek and Ashley schwyn and theresa ravencraft michael dalby, susan merriman, Chip and Julie holcombe kelsey hoffman, linda schwindt, Vui Chung and kristen braden larry and mary titus mary Nessler, emily Armitage and debbie dalton elyse Adams, Javier Alvarez and mary smolinskiz

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AgeNdA

Connections

September 17, 2014 + photos by CharlOttE parsOns

Columbus Foundation Davis hall

philANthropiC CelebrAtioN Foundation donors and guests celebrate the 2014 philanthropic award winners and 70 years of giving.

1 2 1 terri Whitman, herbert Chen and brenda dean

2 teckie Shackleford, Nannette maciejunes and tom White

3 Jim Crane and don Shackelford 4 dawn gleason, david blom and

5 6 7 8 9 10 11 12

Karen morrison Joe and Carol Alutto Janet Jackson and bob Kidder linda and Joe Chlapaty Cheryl Achterberg and eric Karolak ralph Smith and lisa Courtice Sam hooper and michelle holdgreve Sereana dresbach and gayle Spangler Fain robbins and bill hardy

7 8

11 12

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AGENDA

Events: November

Motive. A Monthly Creative Networking Event Time: 6-11 p.m. Location: Brother’s Drake Meadery, 26 E. 5th Ave., Columbus, 43201 Cost: Free Contact: 614-439-0551 or brothersdrake.com An innovative event which combines elements of networking events and live artist workshops and demonstrations all in the relaxed atmosphere of the popular Short North nightlife spot. motive. is held the first Monday of every month.

NAWBO Columbus Presents: November Lunch Program: Kelly Mooney

Photo courtesy of RESOuRCE

Time: 11:15 a.m.-1:15 p.m. Location: The Boat House at Confluence Park, 679 W. Spring St., Columbus, 43215 Cost: $25 members, $30 guests Contact: 740-502-8855 or nawbocolumbusohio.com CEO Kelly Mooney has helped grow Resource into the country’s largest independent digital marketing agency by challenging the conventions of how consumers connect with brands. Recognizing early on that the web-empowered

world had forever flipped the marketing equation from top/down to bottom/up, she literally wrote the book on today’s OPEN Brand Era (The Open Brand), providing a much-needed new playbook for brands.

16th Annual Family Business Awards Program Time: 11:30 a.m.-1:30 p.m. Location: Aladdin Shrine Center, 3850 Stelzer Rd., Columbus, 43219 Cost: $40, $275 table for Conway Center members, $70, $475 table for non-members Contact: (614) 253-4820 or familybusinesscenter.com The annual Conway Center for Family Business Awards Program and Expo recognizes outstanding family businesses that have successfully transferred leadership of their companies from one generation to the next, found a unique solution to a complex business problem, celebrated a milestone, or made a contribution to the central Ohio community. The 2014 Lifetime Achievement honoree is Farah Majidzadeh, of Resource International, Inc., and the 2014 Family Business of the Year is Velvet Ice Cream Company, Inc. More than 400 business and community leaders will attend the luncheon.

12 Transitioning To ICD-10 for Musculoskeletal Services Time: 8 a.m.-5 p.m. Location: Ohio State Medical Association, 3401 Mill Run Dr., Hilliard, 43026 Cost: $279 members, $349 guests

Compiled by tristan EdEn Contact: 800-766-OSMA or osma. org/events This class provides the foundation for coders, physicians and others who code for orthopedic/musculoskeletal services and need to know how to transition from using ICD-9-CM to ICD-10-CM. Guidelines will be reviewed and practiced using case studies. About one-hour CPT update is included. Participants should be familiar with medical terminology and assigning diagnostic codes.

HR Lunch & Learn Presented by Worley Law: Americans with Disabilities Act (ADA) Top Considerations & Best Practices Time: noon-1 p.m. Location: Think Space Columbus, 24 Westerview Dr., Westerville, 43081 Cost: Free Contact: 614-824-6200 or worleylawllc.com Employment Law Lunch & Learns are complimentary monthly events hosted by attorney Julie Young. Each event focuses on a different topic to help employers successfully manage a staff. Questions are always encouraged, as these are interactive and informal events.

13 & 20

“Jelly” Co-Working at the DEC Time: 9 a.m.-2 p.m. Location: Dublin Entrepreneurial Center, 565 Metro Place S., Dublin, 43017 Cost: Free Contact: 614-653-8533 or meetup. com/techlifecolumbus

To submit a business or professional event, go to the online calendar at ColumbusCEO.com and add your listing. All qualifying events will be listed on the website; select events also will appear each month in the magazine. The center hosts co-working for its sixth consecutive year. Professionals are invited to work in the innovative space at no cost on the second and third Thursdays of the month. Bring a computer. The center offers Wi-Fi, parking and lunch. Visitors may network with small-business tenants and others who come to work at the center.

25 2014 National Philanthropy Day: Celebrate Giving Time: 11:45 a.m.-1:30 p.m. Location: Renaissance Columbus Downtown Hotel, 50 N 3rd St., Columbus, 43215 Cost: $50 members, $75 guests Contact: 614-221-7293 or centralohioafp.org National Philanthropy Day, held the week of Thanksgiving, offers public recognition of highly regarded, duly nominated and chosen philanthropic individuals, organizations, and corporate leaders in central Ohio for their profound investments in our community. The generosity shown by these philanthropic visionaries over the years has catapulted our community into being the vibrant, healthy and growing environment where we all enjoy living, raising families, playing, starting a business, and working. November 2014 l ColumbusCEO

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Campaign treasury As campaign CFO, the treasurer handles contributions, expenditures and all statements required of a committee or candidate.

management As campaign CEO, the manager coordinates all operations, from fundraising and budgeting to staff and message management.

CommuniCations As campaign spokesperson, the communications director handles media interactions and develops campaign literature.

LegaL As campaign counsel, the legal advisor keeps in compliance with the regulations and requirements of finance and election law.

Fund Fundrai funding and eve meet ca

OHIOâ€™S POLITICAL COMPETITIVENESS AN

KEEP LOBBYISTS AND STRATEGISTS EMPL 24 ColumbusCEO l November 2014

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legal ce with ements w.

Story by TC BrOwn + Photos by Tim JOhnsOn

Fundraising Fundraising team generates funding through direct appeals and events; manages funds to meet campaign goals.

PubLic reLations Consultants advise on PR and strategic communications, digital and social media, advertising and creative outreach.

govt. reLations Especially when public policy is the target, lobbyists know who can help the cause and how to win their backing.

PoLLing Researchers identify messages that resonate as well as determine how a campaign is faring before votes are tallied.

SS AND GOVERNMENTâ€™S BROAD IMPACT

S EMPLOYED YEAR-ROUND IN COLUMBUS November 2014 l ColumbusCEO

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n the final, frenzied November campaign days of the 2012 presidential election, GOP candidate Mitt Romney’s plane touched down at Cleveland Hopkins International Airport. The next day, and much sooner on social media, newspapers across the country splashed photos of his aircraft parked a few hundred yards from Air Force 2, which earlier had brought in Vice President Joe Biden. Those pictures represented the perfect metaphor for the Obama and Romney campaigns’ end game and the preeminence of the state of Ohio as a deciding factor in the race to determine who would be the nation’s next commander in chief. Biden, in a campaign stop in Cleveland, reemphasized that point with the press. “We win Ohio, we win this election,” Biden said. We know how that worked out. To borrow a former state travel and tourism slogan, Ohio is indeed the heart of it all when it comes to political affairs. Though politics may not often be contemplated in this manner, the grand designs of politics as a business are massive in this state. Dollars flow every which way and a vast amount of time and effort is geared toward cranking out strategy mapped out to produce political campaigns that win and public policy that succeeds. Political operatives maneuver and calculate all of these actions to produce particular outcomes. And if you are searching for the nucleus of much, if not most, of this activity, look no further than the capital city. Because Columbus is the seat of state government, political machinations and manipulation surge through Capital Square like Usain Bolt finishing a 100-meter dash. More than 1,600 registered lobbyists prowl the halls of the Statehouse and executive branches of government, angling to catch the ears of the people positioned to help their clients. Countless numbers of related organizations provide campaign advice, raise money, develop communication strategies, purchase media buys, create advertisements, conduct opposition research, issue direct mail and conduct polls. With ever-escalating costs, the business of politics draws scores of

“There Is a coTTage IndusTry here. ohIo Is one of The sTaTes ThaT has ITs own homegrown campaIgn IndusTry because we are a polITIcally compeTITIve sTaTe.” RObERt KlaffKy,

president and director of government affairs for Van Meter, Ashbrook & Associates.

interested and talented players. Statewide campaigns usually don’t top $5 million, but gubernatorial candidates could spend between $15 million to $20 million each. And while lobbyist’s fees typically range from $3,000 to $5,000 per month, larger corporate clients wrapped in a controversial issue may pay between $10,000 to $20,000 per month for a specialist for a limited period of time. In short, politics is a monumental sphere of commerce say many, including Robert Klaffky, president and director of government affairs for Van Meter, Ashbrook & Associates, a Columbusbased public affairs consulting firm. “There is a cottage industry here. Ohio is one of the states that has its own homegrown campaign industry because we are a politically competitive state,” Klaffky says. “There’s everything from polling, media production and buying and opposition research. There are grassroots organizations and a whole bunch of spinoff businesses.” The transactions of politics are robust; and the power and impact of decisions that emerge from public policy determinations should be on the radar of every business enterprise in the state, says Neil Clark, who has spent three decades in the political arena and who founded the Grant Street Consultants government affairs firm in Columbus. “Many in the business community take the position that politics is not a business they want to be involved in and that it is above them,” Clark says.

“But the actions of government can adversely impact a business at any time. It can be simple things like business taxes or elimination of the corporate franchise tax.” Some businesses waffle about securing representation from lobbyists, says Lora Miller, director of government affairs for the Ohio Council of Retail Merchants and former president of the Ohio Lobbying Association. “It’s an investment. A lot of times small and even large companies don’t get how much government impacts their business. It effects everything they do,” Miller says. “Businesses can’t monitor things 24/7 like we do. They need to be proactive on the campaign and policy side; that keeps businesses moving.“ Clark suggests a simple formula:

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“Those who have done well in the political process have ensured that some of their best friends are politicians.” Although contribution restrictions exist, corporate campaign giving helps cement those long-term political friendships. “There are a lot opportunities for corporations to give in Ohio, and we are starting to see a lot of people actively going out and doing advocacy and education using paid media when they see fit to establish a position in the General Assembly,” Clark says. Those nonprofit organizations are 501(c)(4)s—an Internal Revenue Service designation—and are designed to advocate for and educate the public about social welfare causes. They are permitted to participate in politics and influence elections, but limited to

spending less than 50 percent of their money. Because no limits exist for corporate, individual or union contributions to these groups, and because they are not required to disclose donors, some campaign observers and watchdogs harbor growing concerns over the “dark money” being doled out to political campaigns. Nationally, these conservative and liberal nonprofits spent $263 million and $35 million respectively in the 2012 campaign, according to the Center for Responsive Politics. It’s a system that trumps transparency, says Michael Curtin, a Democrat in the House of Representatives representing a district in Franklin County. The race for U.S. senate in Ohio in 2012 attracted the second highest amount of dark money spent in the

country—nearly $10 million. Outside groups that favored state GOP Treasurer Josh Mandel spent $9.7 million opposing Democratic incumbent Sherrod Brown, who attracted just $100,000 in support from groups on the other side. “The biggest change in the business of politics over the past decade has been the explosion of unaccounted-for money with the rise of the 501(c)(4)s,” says Curtin, who covered politics for 25 of the 38 years he spent at The Columbus Dispatch. “If people can give large sums of money, and we can’t track where it comes from, how do we know the reasons behind some of these major public policy decisions?” Depending on viewpoint, these nonprofits are founded based on particular philosophies, and those comprehensive systems of ideas tend to favor November 2014 l ColumbusCEO

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one party or candidate over another, usually conservative versus liberal. In practice, these individual philosophies also drive how business is conducted in politics, the Retail Merchant’s Miller says. “The business of politics overall would be the philosophy of governing and how one party varies from another. Internally within parties there is a more distinct philosophy of how they should govern,” Miller says. “The public oftentimes has a perception of politics as only about campaigning, but it is about the business of leading the state in a manner which an individual sees for the state and people of Ohio.” While the ranks of independent lobbyists have swelled over the years, many organizations like the Ohio State Medical Association, which represents 20,000 medical professionals and also patients, maintain their own in-house teams, says Tim Maglione, the association’s senior director of government relations. “Independent lobbyists may have 20 clients but only one or two really

big issues going on out of 60 bills,” Maglione says. “I have to take a position on more than 100 bills that can affect our members, even though some of them simply just get introduced in the legislature.” Independent or not, lobbyists keep the business wheels of politics churning in large part by being trusted, go-to resources and by “being at the table” to ensure their point of view is heard, Maglione says. Streams of facts and statistics inundate policymakers every day, he says. “The most valuable thing we can provide to lawmakers and decisionmakers is useful information they can process and use to ultimately make informed decisions on a specific policy matter,” Maglione says. “A lot of what we do is based on a trust factor. If you give bad information or misleading information, your credibility as an advocate really goes out the window.” As the role of public policy and government continues to expand and affect all segments of business and personal lives, demand for those who

mail still matters In the digital age, snail mail is an anachronism for a large percent of the population. But when it comes to the business of politics, postal in the form of direct mail is dug in on the front lines. A major advantage of direct mail over other forms of political hype (such as television advertisements) is the nearguarantee that people will see it, says Jonathan Varner, founder and president of JVA campaigns, a Democraticleaning firm. “It ends up in people’s mailboxes,” Varner says. “Direct mail is still relevant. It is the only means of contacting a voter that is not an interruption. You can deliver it to a specifically targeted voter, and for most campaigns it is pretty affordable and has value no matter what office you are running for.” The standard price is 40 to 50 cents per piece of mail, which includes printing, ad-

dressing, graphic design and postage. For larger campaigns, the economy of scale will drive the price down, Varner says. “It’s tough to do anything with one delivery of a message, so it is rare that anyone is going to send one piece of mail,” he says. “If it is a more complex issue or an unknown candidate, you often have to hit them more then one time.” The operation isn’t all old fashioned. JVA, which does work in 17 states, creates digital messages, too. The firm uses sophisticated algorithms to find target audiences. “They have analytic models that assign numerical probabilities to each voter in your district,” Varner says. “They look at pools of voters with particular characteristics and come up with variables that say ‘these voters here are more likely to matter.’” It is sophis-

ticated and sounds like a thriving enterprise, but for Varner and many others in the political business field, there is a drawback. “It’s easy to look at the money in politics and believe it is very lucrative, but it is totally a cyclical business,” he says. “Like retailers, we have Black Fridays, too. They’re usually in September and October, and for a lot of firms that only comes every two years.”

advocate for clients before the legislative and executive branches of government will increase, especially on the local level, says Curt Steiner, CEO of Steiner Public Relations. “There is no such thing as a national PR firm that can come in and Walmart everybody,” Steiner says. “Local businesses are always going to be needed to create messages, lobby, run campaigns and deal with ballot issues. This is not a business that will come and go.” In part the “locals” have a leg up on outside competition because they have spent time creating and nurturing long-running associations with government officials, lawmakers and agency employees. It’s a critical component of conducting business in the political realm, says Leah Pappas Porner, who leads the government relations practice group for Calfee, Halter & Griswold LLP. “One core reality of this business is relationships,” Porner says. “It is the essence of politics and campaigns and working on legislative projects or procurements. You’ve got to develop a relationship with the person you are talking to. The more you understand the fullness of relationships, the more successful you will be in your role.” But legislative term limits create one of the major hurdles impeding better government and the jobs of political operatives, say many in the field. Members of the House can serve four consecutive two-year terms and members of the Senate can serve two consecutive four-year terms. Debate about this issue has been an ongoing, top-of-list argument for many years, but Porner sums it up: “It’s not a good thing. It takes subject matter experts out of government too quickly.” Miller, of the Retail Merchant’s Council, agrees, calling it the most glaring difference from the way the politics business used to be. “It’s changed the whole dynamic in the state of Ohio,” she says. “People think eight years is a long time, but the wheels of government turn very slowly, which is a good thing. It takes time for people to get comfortable with what they are doing and gain knowledge. We are punishing people.” The musical-chairs dynamic of term limits forces lobbyists and others in the political business to stay dialed in, says Juan Cespedes, co-founder of

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state ethics watchdog tracks 1,600 lobbyists’ activity and spending

we have a multitude of policy decisions that impact every facet of life in this state that is relative to many interested parties. TOny BlEdsOE, executive director of the office of the state’s Legislative Inspector General

Picture the business of lobbying in Ohio as a big pond with a small school of sizeable swimmers intermingling with a mixture of small to medium-size fish. “It’s a mixed bag,” says Tony Bledsoe, the executive director of the office of the state’s Legislative Inspector General. “Some organizations and groups employ heavy hitters, but some of the nonprofits have only one person.” With 1,600 lobbyists representing 1,750 interests, Bledsoe, the legislative inspector general since 2004, has plenty to track. Basically, his duties include overseeing all state lobbying endeavors and providing ethics advice for the General Assembly. Bledsoe ensures that lobbyists follow the laws that delineate how they try to influence legislation, government agency decisions and state retirement board investment judgments. He also provides legal advice and guidance to lawmakers and legislative employees to avoid ethical snafus. All lobbyists and their clients are required to register and submit tri-annual activity and spending reports to Bledsoe’s office, which is the administrative arm of the bi-partisan Joint Legislative Ethics Committee. “It’s important that they register so the public knows who is speaking to a public official and what money they are spending,” Bledsoe says. In the wake of pay-to-play scandals in years past, spending restrictions got tougher. Lobbyists can spend up to $50 on a legislator without filing a report and are permitted to spend $75 on food and beverage in a calendar year. Lawmakers must reimburse anything over that amount. “We have a multitude of policy decisions that impact every facet of life in this state that is relative to many interested parties,” Bledsoe says. In addition, the U.S. Department of Justice at times will monitor or even lead investigations. “We keep a close watch to make sure they are complying with the lobbying laws,” he says. November 2014 l ColumbusCEO

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Juan Cespedes, principal, The Oxley Group.

the Oxley Group along with Robert Schuerger. Cespedes was just 26 years old when he started the government advocacy, international business and communications firm in 2006. “I’ve really seen what term limits can do for the youth movement on Capital Square; it’s given younger people an opportunity to be in leadership positions,” Cespedes says. “It’s really very challenging. Candidates change so quickly you have to be on your toes to develop new relationships.” Like many other consultants, Cespedes helps clients level a playing field against competitors and cement connections with decision-makers. While it’s true lobbyists command fees of several thousand dollars per month, it’s the big-picture results that make it worthwhile to businesses. “On the surface, $10,000 to $15,000 per month seems like a high retainer, but at the same time you have to think what is at stake for those companies,” he says. “A lot of times these companies are dealing with contracts at the state level worth tens of millions of dollars, so spending money on a lobbyist is no different than having an executive in the firm for as long as that retainer lasts.” The numbers of independent contract lobbyists working on specific issues has grown tremendously in the last decade or two, says Herb Asher, counselor to the president and senior vice president for government affairs at the Ohio State University. It’s a substantial business wheel with a lot of

Leah Pappas Porner with Calfee Halter & Griswold LLP.

spokes. “That’s a reflection of the diversified economy, agriculture, high tech and low tech; it’s everything and all of those interests are represented by lobbyist advocacy,” says Asher, a professor emeritus of political science. “It’s a legitimate and necessary business. Representing groups before decisionmakers is a very appropriate activity in government.” The other side of the political business coin involves campaigns and elections advocacy. One of the most important jobs on any campaign, big or small, involves raising enough money to pay for necessary services, he says. Most often, those who raise funds are locals. “There are many businesses that offer services to parties and candidates,” Asher says. “Sometimes they are comprehensive companies—onestop shops—and sometimes the shops are very specific or well-defined. They may be specialists working on candidates’ presentations or their physical approach or even their hair.” The Strategy Group for Media, founded by CEO Rex Elsass, is one such all-purpose shop that morphed from a political consulting firm to a full-service, post-production, mediabuying company. The company has a strong national profile with clients across the country. Elsass’ operation, “an ad agency with a political niche,” includes the 1812 Society, a tailoredsuit company that “dresses people” and does media training and coaching,

he says. “It’s not the same industry it was four years ago. We’ve invested hundreds of thousands of dollars to develop analytical data. I never thought I’d be in the data business, but you can’t be in this business without it,” he says. “The business of communication is radically different. If a media buyer is talking about broadcast only, that is a dinosaur of the past. It’s just a component of what we do.” Broadcast may be a fossil in the age of digital media, but it’s still a lucrative one. Airtime is the most expensive component of campaign spending, with 80 percent of a candidate’s campaign budget earmarked for television advertising. “The happiest people in Ohio are local television affiliates who fill every slot they have during presidential campaigns,” Ohio State’s Asher says. In Columbus, typical broadcast rates are $150 a point. Buying 1,000 points means that about 90 percent of a target audience will see an add 10 times. From Labor Day to Election Day, it’s not unheard of for statewide candidates to spend more than $1 million each week on TV airtime, says Grant Street’s Clark. “The campaigns can be very highprofile and can be very lucrative for certain vendors,” says Steiner, of Steiner Public Relations. “The higher the level, the rarer the specialists are who can service those campaigns. There are other niches, however, and lobbying can be very good in the long run.”

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Politics can be a blue-chip business, and it doesn’t hurt that Ohio holds the key to presidential elections—think of it as the most swinging of the swing states. Helping to power that status are Ohio’s top six media markets, including Columbus, Cleveland-Akron-Canton, Cincinnati, Dayton, Toledo and Youngstown, which cover 93 percent of the state’s population and some areas outside of Ohio. “So much money is pumped in here that we have developed a cadre of skilled Republican and Democratic operatives,” says Klaffky, of Van Meter, Ashbrook & Associates. All of that political expertise proves invaluable to those working within the political business system to win the day both here and in larger political arenas. “Ohio has a great deal of influence in Washington, not just from elected leadership but from political operatives who have gone on to Washington,” Klaffky says. Those political transfers are often referred to as the “Ohio Mafia,” says Neil Newhouse, founding partner of Public Opinion Strategies, a polling firm that has conducted more than 1,500 polls in Ohio in more than 20 years. Polling is one more important element of the business side of politics and can be critical for candidates to massage, shape and deliver their messages to the electorate. “Everyone thinks candidates make decisions based on polls, but I’ve never had a candidate say that,” Newhouse says. “They already have positions on

there is no such thing as a national Pr firm that can come in and walmart everybody. Curt StEinEr (above), CEO of Steiner Public Relations. issues, and our polls show them how best to communicate on those issues.” Newhouse’s firm typically charges around $8,000 for state legislative surveys and up to $50,000 to conduct statewide or national polls. In October before the 2012 election, his firm conducted more than 1,000 polls nationally, some of which were overly optimistic about Romney’s outcome. A lot of late-deciding voters impacted the final tally, the firm says. Like many other elements in the political field, polling has changed, too. “Young people no longer have telephone landlines, and it’s much more difficult to reach them on cell phones and get them to cooperate,” Newhouse says. “It’s a huge challenge, and it’s tougher to make sure you are getting a representative sample.” Polling now is much more about messaging than the horse race. “We do a lot more message-testing in the beginning rather than looking

at who is ahead or who is behind,” Newhouse says. “Now we look at how to move the message.” One entry in the business of politics gaining momentum is the Tele-Town Hall, which targets audiences with personalized, pre-recorded messages, inviting them to stay on the line to be transferred to a live event. Callers then have an opportunity to ask the candidate live questions and respond to a survey. Tele-Town Halls can cost campaigns from a few thousand dollars for a regional or district call to $5,000 to $10,000 for statewide calls, Klaffky says. “Campaigns started using these a couple of cycles ago, and I’m told you can actually get a bump in polling,” he says. “It’s not cheap, but it’s really effective.” No doubt as technology develops it will change the business of politics in unpredictable ways. But the basics are likely to remain static. This is a lively, opportunistic business that will never disappear, especially as long as Ohio remains a politically meaningful and competitive state. “Obviously there is a lot of money involved in the political system,” says Oxley Group’s Cespedes. “There are big, medium and small companies. It’s a large pool of consultants from all walks of life. There’s a lot of money represented there, but it’s spread amongst a lot of people.” TC Brown is a freelance writer. November 2014 l ColumbusCEO

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HealtHCare: trends in employee Wellness

WellNess WOrKs employers step up employee health incentives to improve productivity and save on health insurance. By MElissa KOsslEr DuttOn + Photos by tEssa bErg Coverage from the 9th annual Ohio employee Health & Wellness Conference of the Ohio Chamber of Commerce and the Manufacturers’ education Council

any companies looking to trim their healthcare budget have begun to ask employees to embrace healthier lifestyles. And some are rewarding those who comply with cheaper health insurance premiums. Companies also are relying on scientific data to track employees’ efforts—enlisting professionals to help them meet their health goals and looking for innovative ways to ensure staffers stay healthy. As companies get more serious about shedding health expenses, they are implementing policies that tie employees’ insurance costs to their willingness to improve their health. Passing the expense onto the employees who are unwilling to participate in a wellness plan helps companies control their budgets, says Rich Siegenthaler II, president and CEO of Integrated Wellness Solutions in Wooster. He compares the workers to drivers

who speed or cause accidents. “It’s like car insurance,” he says. “For years and years and years, bad drivers have paid higher premiums than good drivers. We’ve accepted that.”

FisCal FitNess Pressing employees to get healthy makes financial sense, he says. It can temper health insurance premium increases, reduce health care costs and increase productivity, Siegenthaler says. When companies can demonstrate that their wellness plan has encouraged a significant percent of employees to receive annual physicals, address potential health concerns and embrace healthier lifestyles, they often will experience lower increases in their health insurance costs, he says. Companies will have more leverage negotiating their health insurance

a lunch-and learn group uses YourQuest Corporate Wellness solutions educational videos at Ohio Dominican university.

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Doctors and nurses will play an increased role in workplace wellness. “We think that’s the next phase– working with primary care providers.” RiCh MEnkE, chairman and founder, YourQuest Corporate wellness solutions. costs when they have about 70 percent participation, he says. The effort also will reduce the nation’s healthcare costs, he adds. Seventy-five percent of healthcare spending is behaviorally related and 60 percent can be controlled, he notes. If Americans weighed less and addressed high blood pressure and diabetes risks, they would cost less to insure and spend less on care. Healthy workers also take fewer sick days and work more efficiently.

Provisions in the Affordable Care Act permit employers to offer employees incentives of up to 30 percent of the total cost of coverage. Employees who choose not to participate in a wellness program could pay an additional $50 to $200 a month for insurance depending on the company’s health plan, he says. It’s a concept that employees can embrace, Siegenthaler says. He notes that 75 percent of American adults agree that people with healthy lifestyle behaviors should pay less for health

m Individuals who become selfadvocating in modifying their healthrelated behaviors can reduce the risk of developing expensive and debilitating chronic conditions. m every dollar invested in workplace wellness yields a $3 to $6 RoI. m 78% of employees say they’re interested in a company-sponsored wellness program. m 60% of workers consider health and wellness programs an incentive to stay on the job. Courtesy of YourQuest Corporate wellness solutions sources: American Journal of Preventive Medicine, Preventdisease.com, Journal of the American Medical Association, Centers for disease Control and Prevention, Journal of occupational and environmental Medicine, American Association of occupational health Nurses.

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insurance, according to a 2010 Hewitt Associates National Business Group survey. “We’re moving from an era of entitlement to an era of accountability,” he says. Companies do have to be careful that they offer comparable wellness benefits to all employees—even those who work from home or satellite offices. The Affordable Care Act also requires employers to provide an appeal process for employees who feel like wellness policies are unfair. As companies look more closely at how wellness can impact their budget, several trends are emerging, say Siegenthaler and Rich Menke, DDS, chairman and founder of YourQuest Corporate Wellness Solutions in Worthington. The use of biometrics to measure a person’s health and professionals who are able to help employees achieve their wellness goals are critical, they say. Biometric screenings examine a person’s blood pressure, cholesterol, body mass index and other factors to determine current and potential medical issues. The data helps companies

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and individuals decide what they want to accomplish through a wellness program. Having baseline data creates a way to engage employees and help them track their progress, Siegenthaler says. “People have got to understand what these numbers mean,” he advises. “It needs to be a teachable moment.” Having the numbers and someone to help you interpret them makes a difference, agrees Menke, whose company assists employers with the promotion of a healthy worksite culture by rewarding healthy lifestyle choices. Initially, companies thought they could encourage employees to become healthier by simply offering them information about healthy lifestyles, he says. “The theory was they would change their behavior,” Menke says. “That has not been the case.” He recommends providing employees with access to mental health counselors who can get to the root of an employee’s health issue and help him or her address it. Mental health counselors have the skills to help motivate people to change, agrees Paul Granello, an associate professor in counselor education at Ohio State University who studies wellness and works with YourQuest. “Change is not easy,” he says. “It takes vigilance. It takes awareness.” Siegenthaler also advocates for a “personal” program that allows employees to engage with a coach whenever they want. “Employees need direction and hand-holding,” he says.

New PartNers Menke foresees wellness programs helping patients becoming better advocates for their own health. YourQuest offers several informational videos designed to help clients lead healthier lives. Several offer tips on communicating with a primary care provider. Taking ownership of your health is an important component of wellness, he says. He also expects to see primary care physicians or nurse practitioners playing an increased role in employee wellness. “We think that’s the next phase— working with primary care providers,” he says.

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“We’re moving from an era of entitlement to era of accountability.” RiCh SiEgEnthalER ii, president and CEO, Integrated Wellness Solutions The effort will require primary care providers, who have long been trained to treat illness, to increase their focus on disease prevention, he says. He anticipates that primary care providers will get more involved in looking at how patients can improve their health and tracking their efforts to do so. As primary care providers become more focused on wellness efforts, Menke anticipates that some doctors’ offices will become more open to telemedicine—where doctors will treat illnesses like earaches and sore throats over the phone. It’s possible that companies could also employ doctors to treat patients at the worksite or over the phone so they can get well faster and with less impact on productivity. The change will be in keeping with the federal government’s focus on holding hospitals and physicians accountable for patients’ health outcomes, adds Joe Jacko, a Columbus doctor of internal medicine who has worked with YourQuest. “The people paying the bills are asserting more control,” Jacko says. “They’re insisting on more prevention.” Melissa Kossler Dutton is a freelance writer.

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GuardING CreatIoNs of the mINd ohio IP attorneys are kept busy by social media and digital growth. By StEph GrEEGOr

1900s Ohio circus poster was the trend setter for the intellectual property laws that govern today’s fast-paced, global digital landscape. Steve Grant, an IP attorney at Standley Law Group and chairman of the IP section with the Ohio State Bar Association, explains how the circusflyer dispute addressed in Bleistein v. Donaldson Lithographing Co. set a precedent in modern copyright law. “The circus in Cincinnati ran out of posters and had a local company make copies. The company who made the original was upset by that and they sued for copyright infringement.” They won. “Oliver Wendall Holmes, Jr. said, ‘Of course (it’s copyright infringement); it’s art,’” says Grant of the landmark decision. “You now have people on the InterNovember 2014 l ColumbusCEO

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net that are dealing with people around the world instead of just their neighbors across the street,” says Patricia Walker, Walker & Jocke Co. of northern Ohio. Walker, who’s been practicing IP law since 1993, says about 30 percent of the firm’s IP business is global, thanks to digital growth and social media. “When our client has a problem in another country, we talk to one of our law firms that we have around the world and they take care of it,” says Walker. “We have had to deal with approximately 100 countries around the world.” The World Intellectual Property Organization of the United Nations acts as the global forum for international IP disputes. It has 128 world members,

including the United States. WIPO defines intellectual property as creations of the mind, inventions, artistic works, symbols, and names and images used in commerce. “All of intellectual property is intangible, but some of it is sold in a tangible format,” says Grant. In the digital age, those intangible ideas spread quickly through social media, spurring the need for IP protection for many central Ohio businesses. “Social media is a huge part of (the growth of IP law),” says Grant, citing a recent “monkey selfie” case as interesting IP fodder. The legal battle was between British wildlife photographer David J. Slater and Wikimedia. A monkey took Slater’s camera during one of his trips to

“The genesis of trademark law was to prevent consumer confusion when looking and comparing goods. That’s something to keep in mind. JEff nEin, Kegler, Brown, Hill & Ritter.

Indonesia in 2011 and snapped a few photos of herself. After one was posted in Wikimedia Commons, Slater asked for it to be removed, claiming he owned the rights. Wikimedia said no, claiming Slater didn’t own the rights. Wikimedia won. “Interestingly, no one owns the copyright on that picture, because the copyright requires the person to be a human owner. The monkey doesn’t qualify,” says Grant. Even if that photo were copyrighted, it wouldn’t last forever. A copyright is only good for the life of the author of the work plus 70 years, says Grant. After that, the work goes into the public domain for free use. “For example, the book Huckleberry Finn: If you wanted to start printing and selling it, you could do that because it’s in the public domain,” says Grant. If an infringed or pirated work isn’t in the public domain, hiring an attorney to defend IP rights can be costly. While big companies may have deeper pockets to stave off infringers, small businesses with lean budgets are susceptible to an onslaught of IP thievery.

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WHEN IT COUNTS: SURVIVING YOUR FIRST (OR LATEST) UNPLANNED LEGAL ISSUE By Amy Ita & Bill Nolan

ooner or later, it will happen. For smaller businesses, through a combination of skill and luck, it may be years before it does. But even if you work hard to comply with your legal obligations, you get sued, face a government investigation, or need to initiate action to protect your company. The possibilities are endless but one thing is certain: you will not like it. Keep these things in mind to get through it: • The legal system is not always efficient. We have a great justice system. But by business operational standards, many (most?) aspects of our system do not efficiently solve problems. It is easy for dispute costs to dwarf what is actually at stake. • Get past the emotion. Your first reaction will be to be mad. Very mad. It’s not fair for you to have to deal with this. Get it out of your system. The sooner you do, the sooner you can make good decisions. • It involves people you do not control. Judges, juries, and government agencies decide lawsuits. Lawyers are pretty good at managing and influencing those people, but you can

still lose anything that involves human decisionmakers. • Think realistically about the end at the beginning. Think from the beginning about the various potential outcomes of the case, how you get there, and the approximate cost and likelihood of each. • It will cost more than you think it should. Certain aspects of the process will take a lot of time and be expensive. You probably need to closely involve your lawyer to help navigate the complicated system. • And the money is not the worst part. The worst part often is lost time, and the distraction itself. People can’t work while sitting in depositions or ﬁnding documents for lawyers. Even when not directly involved, employees may be distracted from the company’s mission. In short, view an unplanned legal problem as another business challenge. Just as you dealt with creating a design, a sudden supply cost increase, or a problem customer, you can best position your company for continued success by approaching a legal problem like the business puzzle that it is.

Talk v. Walk To protect your business interests, you and your law firm must walk the talk. Whether it’s responding to a government investigation, defending your company in court, or initiating legal action, you need straight talk – about your rights, options, costs, and outcomes. At Barnes & Thornburg, no matter what kind of dispute you encounter, we are passionate about helping you make good and cost-effective decisions. In other words, we can help you walk the talk.

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“It’s definitely a challenge,” says Jeff Nein, an IP attorney with Kegler, Brown, Hill & Ritter. The firm handles a variety of legal matters—including intellectual property infringement defense--making it valuable to start-ups and small businesses. “(We) fight on behalf of small businesses or empower them to fight on their own.” Nein says the rules for trademark laws require businesses small and large to take action against infringements as they occur. Businesses that don’t pursue legal action within a reasonable timeframe run the risk of later being

“All of intellectual property is intangible, but some of it is sold in a tangible format. ... Social media is a huge part of (the growth of intellectual property law).” StEvE GrAnt, Standley Law Group

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denied any action by the court. “When you’re starting a business, money is king and you want to put that money in developing and building out your business and your core principles. You don’t want to spend your money on paying attorneys to shut down Joe Schmoe in Arkansas,” says Nein. “A lot of these people have quit their jobs to start their own thing. Their livelihood is dependent on their success.” Because IP law hasn’t evolved at the same breakneck pace of technology, the onus of protecting an idea falls squarely on the business owner. “Businesses always need to be thinking about how they need to evolve,” says Nein. That’s led to organizations shifting their business models in reaction to IP law violations, rather than the law shifting quickly to protect them. Grant cites the issue of music downloading that arose a decade ago as a perfect example. “Record companies didn’t have a business model that allowed them to put their product out there (on the Internet); they were relying on traditional CDs,” says Grant. “Then iTunes

comes along and adopts (the Internet) business model (before the law made any changes).” The slow pace of policy change has also created a self-policing environment for social-distribution channels. “Either the service provider (like Facebook or Pinterest) will take down (a reported IP violation) and notify the user, or they will work with the user to take it down,” says Nein. “That’s not your classic solution or fix, but it’s helpful.” Regardless of the IP issue at hand, IP attorneys sometimes get a bad rap as bullies trying to take down an average Joe with a good idea. But Nein says it’s the opposite—IP attorneys are ultimately there to protect the consumer from fraud. “The genesis of trademark law was to prevent consumer confusion when looking and comparing goods,” says Nein, who cites 3-D printing as the next hurdle for IP attorneys to jump. “That’s something to keep in mind (in terms of) what the purpose of the actual trademark law is.” Steph Greegor is a freelance writer.

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Your Best Path For Business...

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A SpeciAl AdvertiSing Section

o you tell the world about your go-to contractor or the financial adviser who always comes through for you, or do you keep your favorites to yourself? luckily for us, Columbus CEO readers are an unselfish bunch, willing to share their tried-and-true choices with those who are in the market for new service or product providers, with those looking for just the right place and vendors to help stage an event, and with others who just want to know where to take a client for lunch. in fact, 3,434 readers took the time to cast open-ended votes in the 2014 Columbus CEO Best of Business poll. now in the seventh year, the Best of Business survey grew this year to 90 categories—all of which may be important to your business at one time or another. You may not need an executive search firm today, but you might be looking for one tomorrow. How about an ad agency, A/v production company or a good employee benefit firm? they’re all here, waiting to be discovered. to help you find the best in any given category, this year’s survey results are organized into 10 sections: Food and Beverage, Healthcare, Meetings and events, education, leisure, trappings and travel, physical Spaces, people connections, Business professions and Business partners. And when it’s time to celebrate your success, our Best of Business winners can point you to the best caterer, public or private golf course and even the best jeweler! the online poll was conducted between May and July, and one question not on the list was who has the best business publication readers. We already know the answer to that one—we do! thanks to all who made this year’s Best of Business list the best yet! –Mary Yost

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A speCiAl AdvertisiNg seCtioN

Food ANd BeverAge voters selected these winners as the city’s best destinations for businessminded dining and libations. Coffee Shop (Chain) Starbucks is readers’ favorite brand of caffiene, and tim Hortons comes in second.

Coffee Shop (Local) Stauf’s, including its Cup o’Joe shops, is the clear winner here, followed by Café Brioso.

Dining (After-work drinks) Marcella’s emerges as the new winner, followed by lindey’s

Dining (Outdoor/patio) Barcelona reigns again in this category, with another german village mainstay, lindey’s, as readers’ next favorite.

Dining (Place to bring a prospective client) Lindey’s repeats for wooing clients, joined again this year by Hyde park as a close second.

Dining (Power breakfast) First Watch again places first, with Northstar Café emerging as the new runner-up.

Dining (Power lunch) Northstar Café comes out on top, as previous winner lindey’s follows close behind.

Dining (Restaurant overall) Lindey’s and Hyde park are one and two here, mirroring results of the restaurant to take clients.

File/ColumBus Alive

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ÂŠ2014 OhioHealth

Our goal? Giving cancer ribbons a new purpose.

OhioHealth has teamed up with MD Anderson Cancer NetworkÂŽ to raise the standard of cancer care in our community + Combining the best of what WE do locally with the expertise of a nationally-recognized leader in cancer care + Designing personalized treatment plans using the latest guidelines developed by The University of Texas MD Anderson Cancer Center, world-renowned for its cancer care + Giving you new hope, new options and cancer ribbons a new purpose

Connect with OhioHealth CancerCall at (800) 752.9119 or visit OhioHealth.com/UnitedWeFightCancer

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A speCiAl AdvertisiNg seCtioN

HeAltHCAre

Courtesy of oHioHeAltH

voters selected the following for distinction among the many exemplary healthcare providers in central ohio. Hospital/Medical Center OhioHealth Riverside Methodist is again the top hospital choice of readers, followed by osU Wexner Medical Center.

Medical Managed Care Plan Medical Mutual and UnitedHealthcare tie for this top spot, with Anthem Blue Cross and Blue shield finishing a close second.

Medical Practice (Cardiac) The Ohio State University Wexner Medical Center’s Heart & Vascular Center ranks first, followed closely by ohioHealth Heart & vascular physicians.

The dedication and passion of our NorthPointe Hospitality Family to serve our guests to the best of their ability is what makes NorthPointe a “Columbus CEO Best of Business” Winner. “Congratulations and my utmost appreciation to the NorthPointe team for this honor. Your single minded focus on every detail ensures that when our guests choose NorthPointe, they become welcomed guests, treasured visitors, and confident hosts. Because all you do is everything!” – Kathyrn Burton, CHA, General Manager

From providing focus to facilitating fun… ALL WE DO IS EVERYTHING

NorthPointeCenter.com Best of Business 2014 Winner “Best Meeting Space/Conference Center” 100 Green Meadows Drive South | Lewis Center, Ohio 43035 | (614) 880-4300

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A SPECiAl AdvErTiSiNg SECTiON

Photo by TOdd YArriNgTON

Medical Practice (General) Central Ohio Primary Care is readersâ€™ top choice, with physicians affiliated with OSU Wexner Medical Center locations as runner-up.

Medical Practice (Oncology) OSU Wexner Medical Center-affiliated oncologists win this category, followed by The Zangmeister Center.

Medical Practice (Orthopedic) OrthoNeuro repeats as the top choice, with physicians of Orthopedic ONE ranking second.

Medical Practice (Pediatric) Olentangy Pediatrics comes out on top in this new category, with a tie for second between physicians of Nationwide Childrenâ€™s Hospital and Pediatric & Adolescent Medicine.

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A speCiAl AdvertisiNg seCtioN

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MeetiNgs ANd eveNts these winners were voted the best in producing off- and on-site meetings and business events. Audiovisual Production Company Bartha takes the stage as the new winner, displacing previous favorite Mills James, this yearâ€™s runner-up.

Caterer Two Caterers cook up a number one finish, followed by Made From scratch.

Meeting Space (Conference Center) NorthPointe Hotel & Conference Center is the favorite, with the greater Columbus Convention Center a close second.

Thank you to the readers of Columbus CEO for selecting Executive Jet Management as a Best of Business winner:

BEST CHARTER AIRLINE

www.ejmjets.com

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Thank you,

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We’re proud to be voted the Best Mobile Phone Service Provider for 2014 by the readers of the Columbus CEO Magazine.

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A speCiAl AdvertisiNg seCtioN

File/Columbus Ceo

Meeting Space (Hotel) Hilton Columbus at Easton reigns supreme, winning this category every year readers have voted, with Hilton Columbus downtown again right behind.

Meeting Space (Special Events) sparkspace is the top choice for special events, with dawson a new runner-up.

THANK YOU COLUMBUS!

OUR BUSINESS IS KNOWING YOUR BUSINESS.

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Sometimes it is good to hear the wisdom of great investors such as Warren Buffet and Peter Lynch.

Be Patient Though periods of short-term volatility for stocks are to be expected, it is crucial to bear in mind that historically stocks have rewarded patient, long-term investors.

Avoid Self-Destructive Investor Behavior Chasing the hot-performing investment category or making major tweaks to your long-term investment plan can sabotage your ability to build wealth. Instead, work closely with your financial advisor to outline your long-term goals, develop a plan to achieve them and set the expectation that you will stick with that plan when faced with difficult periods for the market.

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A speCiAl AdvertisiNg seCtioN

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edUCAtioN voters selected these institutions as being at the top of their class in education and academic services. Higher Education (College/University) The Ohio State University is the runaway winner, followed by ohio University as the new number two.

Higher Education (Computer Training) DeVry University is the top choice in this field, with osU coming in second.

Higher Education (Continuing Education Offerings) Columbus State Community College is readersâ€™ favorite, and osU is runner-up.

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10/1/14 5:51 PM

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DARYL DARY DARY DA YL SYBERT SYB SY BERTT DR. DR. M MICHAEL DR. MICHAEL SKEELS DR. SKEELS DR. DESMOND STUTZMAN TIN IN N TAY AY YLO OR DR. DR LARRY LA ARRY RRY TODD TO ODD D JJR. R. D R. R R. OBER ERTT W ER HITTEHEA EHEA EH AD DR DR.. EM EMIL ILY YU IL U DR. DR R. C ARL RLL B ER SI DR ERAS DR.. MI M ICH CH HAEL AEEL CA CAN DR. ROBERT WHITEHEAD EMILY CARL BERASI MICHAEL CANNON MARTIN TAYLOR DR. YING CHEN DR. NICHOLAS CHENEY DR. TIMOTHY DUFFEY DR. MARK GITTINS DR. JEFFREY GITTINS DR. CHARLES LANE NE D R. JEREMY JER E EMY MATHIS M KERR DR. DAVID KIM DR. KEITH LADU DR. SANDY LA DR. DR. GREGORY MAVIAN DR. ROBERT MAZO DR. STEVEN NASH DR. ROBERT NOWINSKI NSKI DR. DR. FRANCIS O’DONNELL O’D DON O NE DR. SCOTT OTIS DR. DONALD ROHL DR. OMA AS SKEELS DR. DESM MO STUTZMAN DR. DARYL SYBERT DR. MARTIN MOND MO MICHAEL SIMEK DR. MICHAEL SKEELS DR. THOMAS DESMOND TAYLOR DR. LARRY TODD JR. DR. ROBERT WHI WHITEHEAD ITEHEAD DR. EMILY YU U D DR. CARL BERASI DR. MICHAEL CANNON DR. HY DUFFEY DR. MARK GI ITT TTI YING CHEN DR. NICHOLAS CHENEY DR. TIMOTHY GITTINS DR. JEFFREY GITTINS DR. CHARLES KERR AN NE DR. JEREMY MATHIS D DR. DAVID KIM DR. KEITH LADU DR. SANDY LANE DR. GREGORY MAVIAN DR. ROBERT MAZO DR. NCI CIS S O’ O’DO DONN DO NNEL ELLL DR DR. SC SCO OT OTIS DR. DONALD ROHL DR. MICHAEL SIMEK OTT STEVEN NASH DR. ROBERT NOWINSKI DR. FRANCIS O’DONNELL SCOTT 2014 OND DS TUTZMAN D TU DR. MICHAEL SKEELS DR. THOMAS SKEELS DR. DESMO DESMOND STUTZMAN DR. DARYL SYBERT DR. MARTIN TAYLOR DR. LARRY TODD JR. DR. ROBERT WHITEHEAD DR. EMILY YU DR. CARL BERASI DR. MICHAEL CANNON DR. YING CHEN DR. Y DR DR.. TI IMO M THY DUFFEY Y DDR. R. MARK GITTIN NS DR R. JJEFFREY EFFREY GITTINS NICHOLAS CHENEY TIMOTHY GITTINS DR. GITTINS DR. DR. CHARLES CHARLES KERR KERR DR. DAVID KIM DR. R. SANDY DY LANE LAN ANEE DR. D . JEREMY DR JERE REMY M MATHIS MATTHI H S DR. DR. GREGORY GREG GR EG GOR RY MAVIAN MAVI MA V AN AN DR. DR. R. ROBERT ROB OBER ERTT MAZO ER MAZO DR. MA D STEVEN STE TEVEN NASH N DR. KEITH LADU DR. NSK SKI DR. DR R. FRANCIS FRAN ANCIS AN S O’DONNELL O’DO ONNEL ELL DR. EL DR. SCOTT SCOT OTT OTIS OTIS DR. OT DR R. DONALD DON ONALD ONA ALD ROHL ROH HL DR. HL DR. MICHAEL MIC C AEL SIMEK IM ME DR. D MICHAEL MIC I H DR. ROBERT NOWINSKI MA AS SKEELS SKEE SK EELLS DR. EE DR. DESMOND DESMO ESMO MOND ND D STUTZMAN STU UTZ T MA M N DR. DR R. DARYL DA YL SYBERT DARY DA SYB SY BERTT DR. BERT DR. R. MARTIN MAR ARTTIN TAYLOR TAYL YLOR LOR R DR. LARRY Y TODD TO SKEELS DR. THOMAS AD DR. R. EEMILY MILY MI L Y U D R C R. CAR ARLL BERA R SI S D R. MIC CHA AEL CAN C ANNO NON ON DR R. YING NG C H DR. NI HO JR. DR. ROBERT WHITEHEAD YU DR. CARL BERASI DR. MICHAEL CANNON DR. CHEN NICHOLAS 2AVID 0 1D1KI FEY DR. M ARK G ITTINS IT S DR. JEF FFREY R Y GITTINS S DR. CHA ARLLES K D VI IM DR. CHENEY DR. TIMOTHY DUFFEY MARK GITTINS JEFFREY CHARLES KERR DR DR. DA DAVID KIM STEEVE VEN N NASH NAS DR. KEITH LADU DR. SANDY LANE DR. JEREMY MATHIS DR. GREGORY MAVIAN DR. ROBERT MAZO DR. STEVEN D SCOT OTTT OT OTIS IS D R. D ONAL ON A ROHL DR. MICHAEL SIMEK MEEK EK DR. M ICH IC ROBERT NOWINSKI DR. FRANCIS O’DONNELL DR DR.. SC SCOTT DR. DONALD MICHAEL MAIN LOCATIONS ESMOND D STUTZMAN STU TUTZ TZM MAN M AN DR AN DR D DR. DARY DA DARYL ARY RYLL SY RYL SYB SYBERT B DR DR. MARTIN TAYLOR R DR. LARRY Y TTODD O SKEELS DR. THOMAS SKEELS DR. DESMOND YWESTERVILLE YU Y DR. CA DR. D DR MICH MICHAEL CAN NN N DR. YING CHEN R JR. DR. ROBERT WHITEHEAD DR. EMILY MILY U D DR R. C CARL ARL BERASIDOWNTOWN A R. M ICHA IC HCOLUMBUS HAEL AEL EL C CANNON ANNO ANN AN HEEN 2DR DR. . NICH NI NICHOLAS CHO CH O 012 70 S. CLEVELAND AVE. 1313 OLENTANGY RIVER RD. CHENEY DR. TIMOTHY DUFFEY DR. MA MARK AWESTERVILLE RK G GITTINS ITTI IT TINS NS 43081 D DR. R. JEFFREY EY G GITTINS ITTI IT TINS NS D DR. R. CCHARLES HARL HA RLES E KERR DR. DAVID AVID KI KIM M DR. D DR R K KE KEITH COLUMBUS 43212 Y MATHIS MAT M GREGORY D DR R A D A R LADU DR. SANDY LANE DR.NEW JEREMY DR. STEVEN NASH ROBERT JERE JE REMY MY ATHIS A AT HIS S DR DR. GREG GR EGORY EGOR ORY Y MAVIAN MAVI MA VIAN AN DR. R ROBERT OBER OB ERT MAZO MA ZO R. STEVE N NA S SH H DR. R OB ALBANY EAST COLUMBUS DUBLIN 5040 FOREST AVERY DR. NOWINSKI . FRANCIS O’DONNELL DON ONNE NELL LL DR. DRDR. . SCOTT SCOTT OTIS 4420 DR. DR. REFUGEE DONALD DONA DO NALD LD RD. ROHL ROHL DR.6770 . MICHAEL MICH MI CHAE AELLMUIRFIELD SIMEK SIME SI MEK K DR. DR . MICHAEL M CH HAEL SKEELS LS S DR. NEW ALBANY 43054 COLUMBUS 43232 DUBLIN 43017 THOMAS SKEELS DR. DESMOND SM MON OND D ST STUT STUTZMAN UTZM ZMAN AN DR. DARYL YL S SYBERT YBER YB ERTT DR DR. MARTIN TAYLO TAYLOR LOR R DR DR. LLARRY ARRY TO TODD DD JJR. R. D DR. R. R ROBERT OB 0 1 ENEY 3 • orthoneuro.com BBERASI OLAS2 CH WHITEHEAD DR. EMILY YU DR. CARLL(614) ERAS ER ASI890-6555 I DR DR.. MI MICH MICHAEL CHAE AEL CANN CA CANNON NNON ON D DR. R YYING R. ING IN G CHEN DR. NICHOLAS CHEN CHENEY DR. TIMOTHY DUFFEY DR. MARK GITTINS DR DR. JEFFREY GITTINS DR DR. CHARLES KERR D DR. DAVID KIM DR. KEITH LADU DR. SANDY LANE DR. JEREMY MATHIS DR. GREGORY MAVIAN DR. ROBERT MAZO DR. STEVEN NASH DR. ROBERT NOWINSKI

VOTED BEST

ORTHOPEDIC PRACTICE

FOR THE 4TH YEAR IN A ROW!

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A SPeCiAl ADvertiSiNG SeCtioN

Photo by tim JohNSoN

Higher Education (MBA Programs) OSU’s Fisher College of Business is the strong favorite, with second-place honors going to Franklin University.

Higher Education (Online Degree Programs) Franklin University repeats as top choice, followed by Columbus State Community College.

Schools (K-12 private) Columbus Academy takes first place, and the Columbus School for Girls is second.

Schools (K-12 public) Olentangy Local Schools are graded tops, with Dublin City Schools earning second place.

Childcare Provider The Goddard School holds onto the top spot, with Primrose Schools again placing second.

L K

“

WE DELIVER FOR YOU TO SUCCEED

C s w d t

At QSI we value the meaning of relationships: with our employees, our clients and our community. We provide opportunities for our consultants to deliver strategic business solutions to our clients. Want to learn more? Start a conversation with us today! “Voted Best IT Consulting Firm 2014”

C D c

contactus@quicksolutions.com 614.825.8000 QuickSolutions.com

58 ColumbusCEO l November 2014

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Make DUBLIN your home

Left to right: Bence Toth, Jennah Kannard, Brandon Trebbien, George Barrett, Kiran Karnati, Andrew Endicott, Angie Smith

“Dublin has been the long-time home of Cardinal Health. It’s been an extremely supportive community to our company and to our people, many of whom live in the area. Having Fuse in the heart of Dublin’s Bridge Street District will help us to attract a high-tech, talented workforce.” – George Barrett, Chairman and CEO of Cardinal Health CARDINAL HEALTH, ranked #22 on the Fortune 500, is a healthcare services company headquartered in Dublin with 34,000 employees worldwide. Fuse, the company’s new innovative technology lab, will design, develop, and deliver commercial software focused on improving the safety and efficiency of patient care. Cardinal Health and 3000+ brands call Dublin, Ohio home. Find out how Dublin can be a great home for your brand.

614.410.4618 • business@dublin.oh.us • www.DublinOhioUSA.gov Best in Business 2011, 2012, 2013, 2014

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leisUre From philanthropic endeavors to recreation, these winners were voted the best providers of goods and services beyond the workplace. Charitable Organization Ronald McDonald House Charities of Central Ohio stays in first place, with secondplace shared by Midohio Food Bank and United Way of Central ohio.

Charity Event Pelotonia rides into first place, pushing Komen race for the Cure into second place.

Golf Course (Private) Muirfield Village Golf Club is readers’ favorite private course, with scioto Country Club next in line.

Golf Course (Public) BlackHawk Golf Club and Golf Club of Dublin are in a shootout for first place honors, with safari golf Club close on their heels.

Retirement Community Wesley Glen Retirement Community repeats as number one, just edging out First Community village.

Country Club Scioto Country Club holds onto the position it has claimed every year of this readers’ poll, with Muirfield village golf Club this year’s new second choice.

File/ColUMBUs dispAtCh

COLUMBUS’ BEST RESTAURANT AND

BEST PLACE TO TAKE A PROSPECTIVE CLIENT FOR FIVE YEARS RUNNING: 2010, 2011, 2012, 2013 & 2014

169 E. BECK STREET COLUMBUS, OH 43206

614.228.4343 LINDEYS.COM

60 ColumbusCEO l November 2014

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A speCiAl AdvertisiNg seCtioN

trAppiNgs ANd trAvel these businesses were voted the best in providing personal accommodations and amenities. Auto Dealer Germain is the first stop for car buyers, with Byers Auto group next in line.

Hire us to hire

THE BEST

Airline (Charter) NetJets/Executive Jet Management is flying high as the repeat top choice, with no peer in this category.

Airline (Commercial) Southwest Airlines soars to retain first place, with delta again landing second.

Temporary | Temp-to-Hire | Contract Seasonal | Direct Hire

Jeweler Diamond Cellar glitters as readers’ top choice, with Worthington Jewelers gleaming as runner-up.

Clothier (Men) Men’s Wearhouse is a thread ahead, claiming first place from Jos. A. Bank Clothiers, which follows closely as second choice.

Best Temporary Staffing Agency 2013, 2014 Best Executive Search Firm 2013, 2014

Clothier (Women) Macy’s retains the top spot, with Nordstrom repeating as number two. File/ColumBus Ceo

(614) 255-1400 DawsonCareers.com

November 2014 l ColumbusCEO

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A speCiAl AdvertisiNg seCtioN

Courtesy of romANelli & HugHes

pHYsiCAl spACes these firms were voted the best providers of building services including real estate brokerage, maintenance, contracting and construction. General Contractor Corna Kokosing Construction Co. builds a strong following to repeat as the top choice, followed by ruscilli Construction Co.

Home Builder M/I makes it perfect, placing first each year of this poll, as dominion repeats in second place.

Home Builder (Custom) Romanelli & Hughes moves up from second last year to first, with a new showing by 3 pillar Homes in second.

CONGRATULATIONS TO ALL THE HONOREES We are pleased to be recognized among Columbus CEOâ€™s 2014 Best of Business as: BEST ENERGY COMPANY BEST EMPLOYER (500+ EMPLOYEES)

BEST FAMILY OWNED BUSINESS

LEARN MORE AT IGSENERGY.COM OR CALL 877-923-4447.

62 ColumbusCEO l November 2014

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Voted BEST EMPLOYEE BENEFITS FIRM & Voted BEST INSURANCE BROKERAGE by readers of Columbus CEO magazine!

THE MARKETPLACE EXPERTS EMPLOYER PAID PROGRAMS EMPLOYEE PAID PROGRAMS

RETIREMENT PLANS

ADMIN. SERVICES

ADVANCED WELLNESS

Ask us about Private Exchange Options! HR BENEFIT CONSULTING

www.accben.com (800) 600-4910 x 340

HEALTH INSURANCE

Celebrating 30 years of serving Central Ohio. Excellent service is still our #1 priority

2011

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2012 SPONSOR

2013

2014

Thomas P. Wagoner, CEO

10/1/14 5:53 PM

A SpECIAL AdvERTISING SECTIoN

Office Equipment Dealer HVAC Company Atlas Butler Heating & Cooling remains at your service, holding first place for six of the seven years of this annual poll, with Columbus Worthington Air the runner-up.

Interior Design Firm KP Design & Associates comes on strong to claim top honors, with Manifesto Inc. placing second.

Janitorial Service Aetna Building Maintenance cleans up to retain first place, followed by Capital Services in second.

Continental Office Environments bests last yearâ€™s runner-up status to claim first place, nudging last yearâ€™s winner, Staples, into second place.

Office Furniture

Real Estate Developer (Commercial) Nationwide Realty Investors and Schottenstein Real Estate Group tie for first-place honors, with Continental following close behind.

Continental Office Environments makes itself comfortable as it places first again, and is again joined by King Business Interiors as a close second choice.

Recycling Firm

Real Estate Agency (Commercial)

Remodeler

HER closes the deal to repeat in the top spot, with second place handily commanded by Continental.

Landscaper

Real Estate Agency (Residential)

Oakland Nursery plants itself in the top spot, climbing up from a second-place tie last year, joined by Greenscapes as a new runner-up.

HER sells itself to readers to grab the lisitng as number one again, with Keller Williams placing second.

Rumpke collects top honors again, leaving second place to Eartha Ltd., Which specializes in the food service industry. Dave Fox again claims bragging rights as this yearâ€™s winner, with a tie for second shared by Renovations Unlimited and Gorman & Sons.

Sign Company Associated Graphics takes the first-place banner again, while FASTSIGNS sends a message to repeat alone in second place after tying for that honor last year.

Proud to be recognized by Columbus CEO as the 2014 Best General Medical Practice.

Is your Doctor a part of Central Ohio Primary Care? Â˜ÂžČąÂ–Â’Â?Â‘Â?ČąÂ‹ÂŽČąÂœÂžÂ›Â™Â›Â’ÂœÂŽÂ?ČąÂ?Â˜ČąÄ™Â—Â?ČąÂ˜ÂžÂ?Çˇ

www.copcp.com We are 50 practices and over 260 physicians caring for more than 300,000 patients Â’Â—Čą ÂŽÂ—Â?Â›ÂŠÂ•Čą Â‘Â’Â˜ÇŻČą Â’Â&#x;ÂŽČąÂžÂœČąÂŠČąÂŒÂŠÂ•Â•ČąÂ?Â˜ČąÄ™Â—Â?Čą the best doctor for you!

(614) 326-4646 64 ColumbusCEO l November 2014

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PERFECT MOMENTS ARE MADE

Here.

THANK YOU FOR VOTING US

BEST JEWELER

Sawmill Road, Dublin

Easton Town Center

www.diamondcellar.com

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STEVE AGGANIS

BOSTER. ERIN B DREW COLLINS.

BLAIR DUNLEVY

A speCiAl AdvertisiNg seCtioN

HACKBARTH. JES

WENDY JENKINS

LUCAS. JULIE LU

people CoNNeCtioNs

photo by dAN trittsChuh

PEAKE. CODY PH

TERRI SAFFELL.

these winners were voted the best people-to-people organizations, networkers and leaders.

JEN SPAETH. KAT

Community Leader

BENSCHOTER. B

Mayor Michael Coleman, the city’s chief executive, is voted in again as readers’ favorite, with Jeffrey damron, Ceo of A Kid Again, placing second.

BROWN. KAITLIN

THOMPSON. CAR

RYAN WYSS. MIC

DESTEFANIS. ST

FANTINE. JASON KRISTA HAZEN.

Employee Benefit Firm

KLUMB. ANDY K

Accelerated Benefits repeats as this year’s winner, joined in second place by the seBo group.

KYLE MEADOWS BRYAN PRINCE.

SEFCIK. ELIZAB

Employer (More than 500 employees)

CHELSEA SUTCL

IGS Energy powers into first place, pushing last year’s winner, Nationwide, into second place.

WILSON. RACHE

NICOLE BAEDER

BRADLEY. KAYLY DAVIS. MELODY

EISENBERG. KEL

HALSTEAD. HEAT

PROMOTE

SUCCESS

SARAH KALB. SA

CAITLIN MANOR

PHILLIPS. LYND

SALAHSHOUR. R

SPEELMAN. BRI

An organization’s growth stems from the professional contributions of its employees. Franklin University has been providing respected degree programs to meet the needs of central Ohio businesses for over 110 years and is the preferred choice for ambitious adults driven to succeed. Voted Best Online Degree Program by Columbus CEO readers for four consecutive years, Franklin offers students the same high quality, relevant education online or onsite at multiple locations.

WEISSINGER. NE

MICHELLE ZIMM

ELLIOT BOHLING

CHOI. PAM COFF

DOOLEY. SHELLY

CHOOSE FRANKLIN at franklin.edu/solution

LAINA GROTE. C

MBERLY HUGHES

ANDY KNIGHT. J

LOGUE. ABIGAIL

PARKS. BILLY PE

where success matters

MICHAEL SAAD.

Delaware • Downtown • Dublin • Westerville • Online

14_0664

HEIDI SNYDER.

TRICKETT. CRAI

YOURKIEWICZ. B

VASILIOS BIRLID

66 ColumbusCEO l November 2014

CACKLER. JOSH

DISSER. STEFAN 044-074_BestofBusiness.indd 66

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STEVE AGGANIS. STAN ANDERSON. NICOLE BAEDER. BEN BANNISTER. MEGAN BARTELHEIM. THOMAS BENSCHOTER. BRETT BERLINER. VASILIOS BIRLIDIS. PHILIP BIRNIE. ELLIOT BOHLING. CHRISTINE BOSTER. ERIN BRATCHER. MARTAI BRADLEY. KAYLYN BREDON. MATT BRENEMAN. IAN BROWN. SHAWN BROWN. KAITLIN BURT. JESSICA CACKLER. JOSH CHANEY. YOUNGJOO CHOI. PAM COFFMAN. DREW COLLINS. LUCIA CONDO. KATIE DAVIS. MELODY DAVY. ADAM DEARDURFF. DAVID DENNIS. PHIL DESTEFANIS. STEPHEN DIERNA. DENNIS DISSER. STEFAN DOKE. LANCE DOOLEY. SHELLY DOOLEY. BLAIR DUNLEVY. KURT EBY. JENNA EISENBERG. KELSEY ELIASON. SAMANTHA EUBANK. PETE FANTINE. JASON FELDHEIM. TODD FISHER. LAURA GABBERT. CHRISTY GALL. LAINA GROTE. CHRISTINE HACKBARTH. JESSIE HAINES. ANGIE HALSTEAD. HEATHER HANNAN. KERRY HARMAN. AL HARRIS. KRISTA HAZEN. HEATHER HOTALING. JENNY HRONEK. ALICIA HUBER. KIMBERLY HUGHES. MATT IVONS. WENDY JENKINS. JESSIE JUERGENS. SARAH KALB. SARAH KALISH. KAREN KLEIN. ALLISON KLUMB. ANDY KNIGHT. JESSICA LANE. DIANA LANG. KATIE LEBSOCK. JIM LIVECCHI. JOHN LOGUE. ABIGAIL LUCAS. JULIE LUST. DAVE MANNING. CAITLIN MANOR. SCOTT MAYNARD. JESSE MCGINNIS. KYLE MEADOWS. LEE ANNE MOORE. CASEY NULL. SARAH O’DRISCOLL. ALEX OWENS. MARIA PARKS. BILLY PEAKE. CODY PHILLIPS. JACKIE PHILLIPS. LYNDSEY PHILLIPS. CINDY PHIPPS. BRYAN PRINCE. JASON RECTOR. JOE ROBBINS. MICHAEL ROBINSON. JESSICA ROWLAND. SARAH ROYAL. MICHAEL SAAD. TERRI SAFFELL. JOSEPH SALAHSHOUR. ROBIN SANDERSON. JOE SANO. SEAN SEFCIK. ELIZABETH SEITZ. NATE SELBY. BART SKINNER. DAVID SMITH. JERROLD SMITH. KRISTY SMITH. HEIDI SNYDER. JEN SPAETH. KATIE SPEELMAN. HOW MANY SBCers DOES IT TAKE TO WIN BEST AD AGENCY? BRIDGET STAPLETON. BILL STROSNIDER. CHELSEA SUTCLIFFE. KATIE TABLER. BRITTANY THOMAS. SCOTT THOMPSON. CARLY TREISTER. ALISON TRICKETT. CRAIG TURNER. BECKI WEISSINGER. NEIL WIDERSCHEIN. TODD WILBER. MATT WILSON. RACHEL WINNER. STEPHANIE WISSMAN. VALERIE WUNDER. RYAN WYSS. MICHAIL YASONIK. LEON YOURKIEWICZ. BECKY ZIEGLER. MICHELLE ZIMMERMAN. STEVE AGGANIS. STAN ANDERSON. NICOLE BAEDER. BEN BANNISTER. MEGAN BARTELHEIM. THOMAS BENSCHOTER. BRETT BERLINER. VASILIOS BIRLIDIS. PHILIP BIRNIE. ELLIOT BOHLING. CHRISTINE BOSTER. ERIN BRATCHER. MARTAI BRADLEY. KAYLYN BREDON. MATT BRENEMAN. IAN BROWN. SHAWN BROWN. KAITLIN BURT. JESSICA CACKLER. JOSH CHANEY. YOUNGJOO CHOI. PAM COFFMAN. DREW COLLINS. LUCIA CONDO. KATIE DAVIS. MELODY DAVY. ADAM DEARDURFF. DAVID DENNIS. PHIL DESTEFANIS. STEPHEN DIERNA. DENNIS DISSER. STEFAN DOKE. LANCE DOOLEY. SHELLY DOOLEY. BLAIR DUNLEVY. KURT EBY. JENNA EISENBERG. KELSEY ELIASON. SAMANTHA EUBANK. PETE FANTINE. JASON FELDHEIM. TODD FISHER. LAURA GABBERT. CHRISTY GALL. LAINA GROTE. CHRISTINE HACKBARTH. JESSIE HAINES. ANGIE HALSTEAD. HEATHER HANNAN. KERRY HARMAN. AL HARRIS. KRISTA HAZEN. HEATHER HOTALING. JENNY HRONEK. ALICIA HUBER. KIMBERLY HUGHES. MATT IVONS. WENDY JENKINS. JESSIE JUERGENS. SARAH KALB. SARAH KALISH. KAREN KLEIN. ALLISON KLUMB. ANDY KNIGHT. JESSICA LANE. DIANA LANG. KATIE LEBSOCK. JIM LIVECCHI. JOHN LOGUE. ABIGAIL LUCAS. JULIE LUST. DAVE MANNING. CAITLIN MANOR. SCOTT MAYNARD. JESSE MCGINNIS. KYLE MEADOWS. LEE ANNE MOORE. CASEY NULL. SARAH O’DRISCOLL. ALEX OWENS. MARIA PARKS. BILLY PEAKE. CODY PHILLIPS. ALL OF THEM. JACKIE PHILLIPS. LYNDSEY PHILLIPS. CINDY PHIPPS. BRYAN PRINCE. JASON RECTOR. JOE ROBBINS. MICHAEL ROBINSON. JESSICA ROWLAND. SARAH ROYAL. MICHAEL SAAD. TERRI SAFFELL. JOSEPH SALAHSHOUR. ROBIN SANDERSON. JOE SANO. SEAN SEFCIK. ELIZABETH SEITZ. NATE SELBY. BART SKINNER. DAVID SMITH. JERROLD SMITH. KRISTY SMITH. HEIDI SNYDER. JEN SPAETH. KATIE SPEELMAN. BRIDGET STAPLETON. BILL STROSNIDER. CHELSEA SUTCLIFFE. KATIE TABLER. BRITTANY THOMAS. SCOTT THOMPSON. CARLY TREISTER. ALISON TRICKETT. CRAIG TURNER. BECKI WEISSINGER. NEIL WIDERSCHEIN. TODD WILBER. MATT WILSON. RACHEL WINNER. STEPHANIE WISSMAN. VALERIE WUNDER. RYAN WYSS. MICHAIL YASONIK. LEON YOURKIEWICZ. BECKY ZIEGLER. MICHELLE ZIMMERMAN. STEVE AGGANIS. STAN ANDERSON. NICOLE BAEDER. BEN BANNISTER. MEGAN BARTELHEIM. THOMAS BENSCHOTER. BRETT BERLINER. VASILIOS BIRLIDIS. PHILIP BIRNIE. ELLIOT BOHLING. CHRISTINE BOSTER. ERIN BRATCHER. MARTAI BRADLEY. KAYLYN BREDON. MATT BRENEMAN. IAN BROWN. SHAWN BROWN. KAITLIN BURT. JESSICA CACKLER. JOSH CHANEY. YOUNGJOO CHOI. PAM COFFMAN. DREW COLLINS. LUCIA CONDO. KATIE DAVIS. MELODY DAVY. ADAM DEARDURFF. DAVID DENNIS. PHIL DESTEFANIS. STEPHEN DIERNA. DENNIS DISSER. STEFAN DOKE. LANCE DOOLEY. SHELLY DOOLEY. BLAIR DUNLEVY. KURT EBY. JENNA EISENBERG. KELSEY ELIASON. SAMANTHA EUBANK. PETE FANTINE. JASON FELDHEIM. TODD FISHER. LAURA GABBERT. CHRISTY GALL. LAINA GROTE. CHRISTINE HACKBARTH. JESSIE HAINES. ANGIE HALSTEAD. HEATHER HANNAN. KERRY HARMAN. AL HARRIS. KRISTA HAZEN. HEATHER HOTALING. JENNY HRONEK. ALICIA HUBER. KIMBERLY HUGHES. MATT IVONS. WENDY JENKINS. JESSIE JUERGENS. SARAH KALB. SARAH KALISH. KAREN KLEIN. ALLISON KLUMB. ANDY KNIGHT. JESSICA LANE. DIANA LANG. KATIE LEBSOCK. JIM LIVECCHI. JOHN LOGUE. ABIGAIL LUCAS. JULIE LUST. DAVE MANNING. CAITLIN MANOR. SCOTT MAYNARD. JESSE MCGINNIS. KYLE MEADOWS. LEE ANNE MOORE. CASEY NULL. SARAH O’DRISCOLL. ALEX OWENS. MARIA PARKS. BILLY PEAKE. CODY PHILLIPS. JACKIE PHILLIPS. LYNDSEY PHILLIPS. CINDY PHIPPS. BRYAN PRINCE. JASON RECTOR. JOE ROBBINS. MICHAEL ROBINSON. JESSICA ROWLAND. SARAH ROYAL. MICHAEL SAAD. TERRI SAFFELL. JOSEPH SALAHSHOUR. ROBIN SANDERSON. JOE SANO. SEAN SEFCIK. ELIZABETH SEITZ. NATE SELBY. BART SKINNER. DAVID SMITH. JERROLD SMITH. KRISTY SMITH. HEIDI SNYDER. JEN SPAETH. KATIE SPEELMAN. BRIDGET STAPLETON. BILL STROSNIDER. CHELSEA SUTCLIFFE. KATIE TABLER. BRITTANY THOMAS. SCOTT THOMPSON. CARLY TREISTER. ALISON TRICKETT. CRAIG TURNER. BECKI WEISSINGER. NEIL WIDERSCHEIN. TODD WILBER. MATT WILSON. RACHEL WINNER. STEPHANIE WISSMAN. VALERIE WUNDER. RYAN WYSS. MICHAIL YASONIK. LEON YOURKIEWICZ. BECKY ZIEGLER. MICHELLE ZIMMERMAN. STEVE AGGANIS. STAN ANDERSON. NICOLE BAEDER. BEN BANNISTER. MEGAN BARTELHEIM. THOMAS BENSCHOTER. BRETT BERLINER. VASILIOS BIRLIDIS. PHILIP BIRNIE. ELLIOT BOHLING. CHRISTINE BOSTER. ERIN BRATCHER. MARTAI BRADLEY. KAYLYN BREDON. MATT BRENEMAN. IAN BROWN. SHAWN BROWN. KAITLIN BURT. JESSICA CACKLER. JOSH CHANEY. YOUNGJOO CHOI. PAM COFFMAN. DREW COLLINS. LUCIA CONDO. KATIE DAVIS. MELODY DAVY. ADAM DEARDURFF. DAVID DENNIS. PHIL DESTEFANIS. STEPHEN DIERNA. DENNIS DISSER. STEFAN DOKE. LANCE DOOLEY. SHELLY DOOLEY. BLAIR DUNLEVY. KURT EBY. JENNA EISENBERG. KELSEY ELIASON. SAMANTHA EUBANK. PETE FANTINE. JASON FELDHEIM. TODD FISHER. LAURA GABBERT. CHRISTY GALL. LAINA GROTE. CHRISTINE HACKBARTH. JESSIE HAINES. ANGIE HALSTEAD. HEATHER HANNAN. KERRY HARMAN. AL HARRIS. KRISTA HAZEN. HEATHER HOTALING. JENNY HRONEK. ALICIA HUBER. MBERLY HUGHES. MATT IVONS. HERE’S TO THE SMART, TALENTED AND HIGHLY CAFFEINATED PEOPLE AT WENDY JENKINS. JESSIE JUERGENS. SARAH KALB. SARAH KALISH. KAREN KLEIN. ALLISON . ANDY KNIGHT. JESSICA LANE. SBC ADVERTISING WHOSE TIRELESS DEDICATION TO OUR CLIENTS’ SUCCESS MADE THIS MOMENT POSSIBLE. DIANA LANG. KATIE LEBSOCK. JIM LIVECCHI. JOHN LOGUE. ABIGAIL LUCAS. JULIE LUST. DAVE MANNING. CAITLIN MANOR. SCOTT MAYNARD. JESSE MCGINNIS. KYLE MEADOWS. LEE ANNE MOORE. CASEY NULL. SARAH O’DRISCOLL. ALEX OWENS. MARIA PARKS. BILLY PEAKE. CODY PHILLIPS. JACKIE PHILLIPS. LYNDSEY PHILLIPS. CINDY PHIPPS. BRYAN PRINCE. JASON RECTOR. JOE ROBBINS. MICHAEL ROBINSON. JESSICA ROWLAND. SARAH ROYAL. MICHAEL SAAD. TERRI SAFFELL. JOSEPH SALAHSHOUR. ROBIN SANDERSON. JOE SANO. SEAN SEFCIK. ELIZABETH SEITZ. NATE SELBY. BART SKINNER. DAVID SMITH. JERROLD SMITH. KRISTY SMITH. HEIDI SNYDER. JEN SPAETH. KATIE SPEELMAN. BRIDGET STAPLETON. BILL STROSNIDER. CHELSEA SUTCLIFFE. KATIE TABLER. BRITTANY THOMAS. SCOTT THOMPSON. CARLY TREISTER. ALISON TRICKETT. CRAIG TURNER. BECKI WEISSINGER. NEIL WIDERSCHEIN. TODD WILBER. MATT WILSON. RACHEL WINNER. STEPHANIE WISSMAN. VALERIE WUNDER. RYAN WYSS. MICHAIL YASONIK. LEON YOURKIEWICZ. BECKY ZIEGLER. MICHELLE ZIMMERMAN. STEVE AGGANIS. STAN ANDERSON. NICOLE BAEDER. BEN BANNISTER. MEGAN BARTELHEIM. THOMAS BENSCHOTER. BRETT BERLINER. VASILIOS BIRLIDIS. PHILIP BIRNIE. ELLIOT BOHLING. CHRISTINE BOSTER. ERIN BRATCHER. MARTAI BRADLEY. KAYLYN BREDON. MATT BRENEMAN. IAN BROWN. SHAWN BROWN. KAITLIN BURT. JESSICA CACKLER. JOSH CHANEY. YOUNGJOO CHOI. PAM COFFMAN. DREW COLLINS. LUCIA CONDO. KATIE DAVIS. MELODY DAVY. ADAM DEARDURFF. DAVID DENNIS. PHIL DESTEFANIS. STEPHEN DIERNA. DENNIS DISSER. STEFAN DOKE. LANCE DOOLEY. SHELLY DOOLEY. BLAIR DUNLEVY. KURT EBY. JENNA EISENBERG. KELSEY ELIASON. SAMANTHA EUBANK. PETE FANTINE. JASON FELDHEIM. TODD FISHER. LAURA 044-074_BestofBusiness.indd 67

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A SPeCiAl ADvertiSiNg SeCtioN

File/ColumBuS Ceo

Employer (Fewer than 500 employees) Fahlgren Mortine promotes itself to top honors, pushing three-year winner SBC Advertising into second place.

Executive Search Firm Dawson finds itself again in first place, with Portfolio Creative repeating as runner-up.

Family-Owned Business IGS relates well as the new winner, nudging Dawson, last year’s number one, down to two.

Networking Organization GetDot connects to move into first place, sidling previous winner Columbus Young Professionals Club into second.

Temporary Employment Agency Dawson again places itself on top with readers, as Portfolio Creative holds on to second place by itself after tying last year.

Cologix is honored to have been voted, “Best Data Center” by Columbus CEO readers as well as an honoree for Columbus Business First’s Fast 50 awards

Cologix Columbus: Ohio’s Premier Carrier-Neutral Data Center Most Reliable Infrastructure Most Network Choice Best Local Service We are proud to support the Central Ohio business community Contact us for a tour today: COL.Sales@Cologix.com or 614.515.5880 US: Columbus, Dallas, Jacksonville, Lakeland, Minneapolis CAN: Montreal, Toronto, Vancouver

68 ColumbusCEO l November 2014

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Not your typical CPA firm.

Susan E Thomas certified public accountant

• Personal & Business Taxes • Bookkeeping & Accounting • Tax Planning & National Social Security Advisor

BUSINESS PROFESSIONS These accounting, engineering, legal and financial advisors were voted the best professional-services providers. Accounting Firm (more than 20 CPAs) GBQ Partners adds up again to win its fifth consecutive first place, with Plante Moran tallying enough votes to come in second.

VOTED BEST ACCOUNTING FIRM (LESS THAN 20 CPAS) 3960 Brown Park Drive Suite C | Hilliard, 43026 614-771-7700 www.setcpa.com 2 0 1 3

WHO’S MOVING AND SHAKING THIS WEEK?

Accounting Firm (fewer than 20 CPAs) Susan E Thomas CPA trades places this year with last year’s winner, moving up to number one while nudging Warner & Harper CPAs into second.

Architectural Firm Moody Nolan draws a win for itself, drafting M+A Architects into second, after the two perennial favorites again trade places from the previous year.

Engineering Firm Korda/Nemeth Engineering designs a first-place win, with SBMH Inc. claiming the runner-up spot.

Financial Advisory Firm Libertas Wealth Management Group, Inc. earns the win for a fifth consecutive year over runner-up Ameriprise.

Law Firm (More than 50 attorneys)

Find out when you become a Columbus CEO Insider

Sign-up today at ColumbusCEO.com

Stay up-to-date with Editor Mary Yost’s new weekly newsletter. Each edition, delivered straight to your inbox, has the latest Central Ohio executive news and happenings, as well as local events and more.

Vorys, Sater, Seymour and Pease again makes its case for first place, holding off Ice Miller as repeat runner-up.

Law Firm (Fewer than 50 attorneys) AlerStallings wins readers’ verdict for top honors, spoiling hopes of a three-peat for Carlile Patchen & Murphy, which comes in second.

Law Firm (Business) Carlile Patchen & Murphy prevails as top business firm, holding off a strong challenge by runner-up Vorys, Sater, Seymour and Pease.

70 ColumbusCEO l November 2014

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A SPECIAl AdVERTISINg SECTIoN

Courtesy of KoRdA/NEMETH

Law Firm (Family Law) AlerStallings relates with readers, taking the top spot away from last yearâ€™s winner and moving Carlile Patchen & Murphy into second place.

Law Firm (Litigation) Vorys, Sater, Seymour and Pease appeals strongly to readers as it nudges out last yearâ€™s winner, Carlile Patchen & Murphy, which comes in second.

BUSINESS PARTNERS Voters selected financial institutions, advertising and marketing firms, utilities and government/civic organizations among the best partners for businesses. Ad Agency SBC Advertising persuaded readers to return it to the top, with Fahlgren Mortine following as a close second.

Bank Huntington remains the hunted, holding onto first place for the fifth consecutive year, chased again by second-place Chase. November 2014 l ColumbusCEO

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A SpECIAl AdvErTISING SECTION

File/COlUmBUS dISpATCh

Chamber of Commerce Columbus Chamber remains the favorite, with the dublin Chamber of Commerce following as runner-up.

Credit Union Pathways Financial Credit Union holds steady as number one for a second year, with Kemba Financial Credit Union a new secondplace finisher.

Data Center Cologix is the new winner, following its acquisition of last year’s first place dataCenter.BZ, with OClC connecting as this year’s new runner-up.

Energy Company IGS Energy powers past American Electric power to climb from second to first place, short-circuiting AEp’s bid for a fourth consecutive win and leaving it as this year’s runner-up.

Information Technology Company

QSI (Quick Solutions Inc.) repeats as winner, keeping ICC (Information Control Co.) again in second place.

Insurance Brokerage

Accelerated Benefits ensures itself the top spot after moving up from second last year, with the SEBO Group as the this year’s number two.

Insurance Company Nationwide repeats its claim for first place, as State Farm again secures second-place honors.

Internet Service Provider for Business

Time Warner Business Class connects with a win for the sixth straight year, as AT+T again lays claim to second place readers to secure.

VOTED BEST INTERIOR DESIGN FIRM

FROM CONCEPT TO COMPLETION

• Space plan

• Faux painting, murals

2014

• Color analysis

• Identify challenges and best features

• A lasting design equals years of enjoyment

• Real estate staging

(614) 561-0642 Lewis Center, 43035

72 ColumbusCEO l November 2014

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advertising material

The Team: Kim Pheiffer (Owner & Interior Designer), Jenny Powell, Linda Simmons, Sondra Yothers, Deneen Schamer, Geoffrey Laing, Jeni Monnin, Celeste Bardash, Beth Hummell, Emily O’Malley

PAID ADVERTISEMENT

The World of

ELDER LAW PLANNING FOR THE OTHER 99%

At some point over the last decade, “trusts” and “estate planning” became synonymous with excessive wealth. This notion likely resulted from the federal estate tax exemption climbing north of $5,000,000 and was further strengthened by Ohio’s repeal of its aggressive estate tax. Since many people think “estate planning” equals “tax planning” and neither Ohio nor Federal estate taxes are in play, many Ohioans began thinking, “Why bother planning?” the RISK Rising long-term care costs

home equity, family farm or other

the FUTURE The planning world

should be the big risk on your radar.

assets against future long-term care

continues to evolve. Plenty of plan-

With an estimated nursing home cost

costs. Even if someone has already

ning options exist and people shouldn’t

of $6,500 a month over three years, a

entered a nursing home facility, emer-

be overlooked simply because they

person will spend around $234,000 (or

gency planning can save a portion of

don’t own a yacht or summer in the

$468,000 per couple). For most, this

their assets. It’s never too late.

Hamptons. The risk for most Ohioans

means no more home equity, family

the MISTAKE Think twice before

farm or life savings. While the costs

giving assets, like your home, away

vary based on location, they are all

during your lifetime. This gaffe is com-

heading in one direction. — Up.

mon with do-it-yourselfers and even

the STRATEGY Like most things

recommended by some professionals.

in life, the sooner you plan, the more

The results can include nasty tax con-

you can protect. Being proactive

sequences and future public benefit inel-

allows you to protect the highest

igibility. Here’s a good rule of thumb:

portion of your estate, including your

“If it sounds too easy, it probably is.”

advertising material 044-074_BestofBusiness.indd 73

goes beyond tax planning and can be far more catastrophic. Tools exist to protect assets from long-term care costs – you just have to know where to look.

To learn more on how to advise your clients regarding long-term care issues, sign up for one of our upcoming continuing education scotch or wine tastings this winter.

6025 Frantz Rd. Dublin, Ohio 43017 614.798.9800 or AlerStallings.com

10/1/14 5:58 PM

A SpeCIAL ADverTISINg SeCTION

File/COLuMBuS CeO

Logistics Provider Exel moves readers to put it in sole possession of first place after sharing top honors last year with ODW Logistics Inc., this yearâ€™s runner up.

Manufacturing Company

Worthington Industries puts together another win, keeping Honda of America Manufacturing Inc. again in second place.

Mobile Phone Service Provider Verizon again gets the call for top honors, with AT&T holding its own in second place.

Printing Company Hopkins Printing makes an impression in first place, with Monkâ€™s Copy Shop coming in second.

Promotional Products Company

Artina Promotional Products is again readersâ€™ favorite, as Leaderpromos again follows as runner-up.

Public Relations Firm Fahlgren Mortine regains top billing after being bested last year by SBC Advertising, this yearâ€™s number two.

Suburb to Do Business Dublin repeats to claim top honors, with Westerville again earning runner-up status.

74 ColumbusCEO l November 2014

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A SPECIAL ADVERTISING SECTION

Holiday Planning 2014 TURN YO UR HO L I D AY PA RT Y F RO M ‘ O RDI N A RY ’ T O

wonderland At Cameron Mitchell Premier Events,

Host your

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iin n a Wi Winter Winter Wonderland Wonderland

we believe all holiday events are special. Let us bring something special to yours.

Celebrate your team this holiday season with a company party that’s as unique as they are. 614.848.4700 | CameronMitchellPremierEvents.com

614.228.2674, EXT. 2900 | COSI.ORG

THE PERFECT VENUE FOR YOUR HOLIDAY EVENT

Accommodations for parties of 5 to 450, convenient underground parking, beautiful location, amazing food, and great service. Don’t wait, book today! 101 Mill St, Suite 300 • 614.416.8188 • CreeksideCEC.com

EMBASSY SUITES AIRPORT For business meetings, awards banquets, sales seminars with break-out rooms, the Embassy Suites Hotel & Conference Center is the place for your next meeting! Located near the airport, the hotel meeting and banquet facilities are 8,500 square feet including a ballroom, banquet rooms and areas for small meetings and seminars. Free parking available onsite. Featured amenities include a 24-hour business center, computer stations and business services. On-site catering and event planner.

2886 Airport Drive / Columbus 43219 (614) 536-0500 columbusairport.embassysuites.com

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A SPECIAL ADVERTISING SECTION

Holiday Planning 2014 CEO Magazine’s

happier holidays at Hyatt Regency Columbus

“BEST RESTAURANT” 2013

You celebrate, we plan. Make Hyatt Regency Columbus the home for your holiday party. For information on our special offers, contact your Hyatt Event Sales Manager at 614 280 3296.

614 463 1234

COLUMBUSREGENCY.HYATT.COM

Corporate Events Holiday Parties Wedding Receptions distinctive reception rooms serving up to 400 guests - outstanding service & cuisine

lascaladublin.com Dublin 614.889.9431

075-077_HolidayAds.indd 76

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A SPECIAL ADVERTISING SECTION

Holiday Planning 2014 At Lindey’s, we’ve hosted events of all kinds, including high-powered lunches, corporate meetings, after-work celebrations, pharmaceutical presentations, baby showers, engagement parties and wedding receptions. You may choose from one of Lindey’s signature to three- or four-course dining menus or work with Chef Fife to create your own personalized selection. We make it easy by dedicating one of our event coordinators to work with you to make your event a success.

169 E. Beck St. Columbus 43206 (614) 228-4343 lindeys.com

The Perfect Place for the Perfect Event “#1 Happy Hour in America” - USA Today

3965 New Bond St. Columbus, OH 43219 614.476.3663

Book your holiday party

TODAY! With private dining options for up to 180 people, Mezzo, nestled in the heart of Historic Dublin, is the perfect

P 614.224.0272 | info@CateringByMilos.com Ca teringByMilos.com

place to deck the halls!

for information and booking contact

NICHOLE BROWN 12 W BRIDGE ST 614.889.6100 MEZZOITALIAN.COM

nichole@tastehgevents.com 614.477.9398 Catering Excellence Since 1998

075-077_HolidayAds.indd 77

10/1/14 12:17 PM

{Elevate your view.}

5 Sometimes the best solutions are revealed

when you change your perspective. Last year, 99 percent of Plante Moran clients said their CPAs and advisors understood their specific

needs. Reaching higher limits with advisors who are knowledgeable about your business is

a higher return on experience.

Robert Shenton Columbus Office Managing Partner 614.222.9064 robert.shenton@plantemoran.com plantemoran.com

078-080_Leaderboard_Accounting.indd 78

10/1/14 12:09 PM

Central OhiO aCCOunting Firms

ranked by total number of central Ohio CPas and accountants, respectively

Firm 1 EY

41 S. High St., Suite 1100 Columbus 43215 • (614) 224-5678 www.ey.com

2 Deloitte

180 E. Broad St., Columbus 43215 (614) 221-1000 www.deloitte.com

3 GBQ Partners

230 West St., Suite 700 Columbus 43215 • (614) 221-1120 www.gbq.com

4 Plante Moran

650 E. State St., Suite 600 Columbus 43215 • (614) 849-3000 www.plantemoran.com

5 KPMG

191 W. Nationwide Blvd., Suite 500 Columbus 43215 • (614) 249-2300 www.kpmg.com

6 Crowe Horwath

10 W. Broad St., Columbus 43215 (614) 469-0001 www.crowehorwath.com

7 Schneider Downs & Co. 41 S. High St., Suite 2100 Columbus 43215 • (614) 621-4060 www.schneiderdowns.com

8 Blue & Co.

8800 Lyra Drive, Suite 450 Columbus 43240 • (614) 885-2583 www.blueandco.com

9 SS&G, Inc.

300 Spruce St., Suite 250 Columbus 43215 • (614) 488-3126 www.ssandg.com

10 Wilson, Shannon & Snow, Inc.

10 W. Locust St., Newark 43055 (740) 345-6611 • wwsinc.net

tOtal emPlOYees

CPas

241

105

advisory, assurance, tax, transaction

Craig Marshall,

283

103

audit, consulting, enterprise risk, financial advisory, tax

John McEwan,

assurance, business valuation, financial advisory, management consulting, tax

123

maJOr serViCes OFFereD

aCCOuntants COnsultants

lOCal tOP OFFiCer

managing partner

Darci Congrove, managing partner

122

assurance/audit, business advisory, international business, tax, wealth management

173

advisory, audit, tax

Matt Kramer, office managing partner

142

audit, advisory, risk and performance, tax

Mark Baer, local office managing partner

audit/tax, business advisory, corporate finance, technology consulting, wealth management

audit, business, health care consulting, pension plan administration, tax

assurance, health care consulting, retirement and medical plans, tax, transaction advisory

42 25

20 16

10 5

office managing partner

Michael Renzelman, shareholder

Bradley Shaw,

director

Michael Voinovich,

managing director;

Annette Hoelzer,

managing director

audits of business and governmental agencies, Noble Snow, business and personal President income tax, personal and business financial planning

The CEO Leaderboard features selected topics each month. The February Leaderboards will feature Cardiology Group Practices, General Contractors and Commercial Property Management Companies. The deadline for inclusion in those surveys is Dec.1. If you want your central Ohio company to be considered for an upcoming CEO Leaderboard, contact Columbus CEO at (614) 461-7603. Information included in this survey was provided by companies listed and was not independently verified.

Robert Shenton,

Source: Survey of Accounting Firms Information compiled by TrISTAN EDEN

November 2014 l ColumbusCeO

078-080_Leaderboard_Accounting.indd 79

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Central OhiO aCCOunting Firms

ranked by total number of central Ohio CPas and accountants, respectively

Firm 11 Clarus Partners

350 E. First Ave., Columbus 43201 (614) 545-9100 claruspartners.com

12 Holbrook & Manter

775 Yard St., Columbus 43212 (614) 340-3400 holbrookmanter.com

13 Whalen & Co.

250 W. Old Wilson Bridge Rd., Suite 300 • Worthington 43085 (614) 396-4200 • whalencpa.com

14 Norman, Jones, Enlow & Co. 226 N. Fifth St., Suite 500 Columbus 43215 • (614) 228-4000 nje.com

15 Maloney & Novotny

38 S. Franklin St., Delaware 43015 (740) 362-9031 maloneynovotny.com

16 Meaden & Moore

130 E. Wilson Bridge Rd., Suite 305 Worthington 43085 (614) 848-8494 • meadenmore.com

17 J C & Co.

125 W. Mulberry St. Lancaster 43130 • (714) 653-9581 jcccpa.com

18 Parms & Co.

585 S. Front St., Suite 220 Columbus 43215 • (614) 224-3078 parms.com

19 Laubie, Karling & Associates

1041 Dublin Road, Columbus 43215 (614) 481-0700 • lkacpas.com

10 Pritchett, Dlusky, Saxe & Keller

1621 W. First Ave., Columbus 43212 (614) 481-8051 • pdskcpa.com

tOtal emPlOYees

CPas

maJOr serViCes OFFereD

aCCOuntants COnsultants

lOCal tOP OFFiCer

accounting/auditing, business advisory, business valuation, corporate tax, litigation support

audits, closely held businesses, health care/ manufacturing, tax

Stephen Smith,

A/P bill pay, audit/ compilation/review, closely held businesses, business/individual tax

Richard Crabtree & Lisa Shuneson,

accounting/auditing, business valuation, management consulting, strategic planning, tax planning and preparation

tax planning/compliance, auditing, accounting, mergers & acquisitions, payroll recordkeeping

forensic accounting, litigation support services, benefit plan advising, audit, tax

healthcare, construction, distribution, nonprofit, manufacturing, real estate

accounting, audit, consulting, forensic accounting, tax, small business service

accounting systems consulting, financial statements, payroll processing, tax preparation/planning

24 23 22 15 27 15 18 8

14 12 11 8 6 6 5 5

4 7 7 4 14 6 10 2

audits, compilations tax preparation, reviews, tax planning

Michael Stevenson,

managing partner

principal

shareholders

Nancy Watts,

president

G. Michael Dickey, shareholder

Christian Fox, vice president

Brian Long, CEO

John Parms, managing partner Fred Laubie,

partner;

Kevin Karling, partner

Bill Keller,

partner

Source: Survey of Accounting Firms Information compiled by TRISTan EDEn

80 ColumbusCeO l November 2014

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CENTRAL OhIO COLLEGES & uNIvERSITIES Ranked by Total Enrollment

INSTITuTION 1

Ohio State University

281 W. Lane Ave., Columbus 43210 (614) 292-6446 • osu.edu

2 Columbus State Community College 3

550 E. Spring St., Columbus 43215 (614) 287-5353 • cscc.edu

Capital University

1 College and Main, Columbus 43209 (614) 236-6101 • capital.edu

4 Central Ohio Technical College 5

1179 University Drive, Newark 43055 (740) 336-9494 • cotc.edu

Franklin University

201 S. Grant Ave., Columbus 43215 (614) 797-4700 • franklin.edu

Otterbein University

1 S. Grove St., Westerville 43081 (614) 890-3000 • otterbein.edu

7 Ohio Dominican University

1216 Sunbury Road, Columbus 43219 (614) 251-4500 • ohiodominican.edu

FALL 2014 ENROLLmENT

FACuLTY mEmbERS

uNDERGRADuATE TuITION

Undergraduate

Full-Time

In-State

PRESIDENT OR DIRECTOR

Graduate

Part-Time

Out-Of-State

michael v. Drake,

44,201

3,584

$9,615

president

13,265

1,524

$26,115

David harrison,

24,991

329

$4,077

1,165

$9,030

Denvy bowman,

2,800

174

$31,990

700

257

$31,190

3,386

$4,296

president

194

$7,056

David Decker,

2,670

$464 pch

591

735

$464 pch

2,343

171

$31,425

449

121

$31,425

1,860

$28,932

842

131

$28,900

2,467

$4,994

159

$9,530

Scarlett howery,

2,013

$17,052

president of Columbus Metro

382

$17,052

william macDonald,

2,263

$7,140

$23,640

president

bonnie Coe,

president

Kathy Krendl,

president

Peter Cimbolic,

president

8 Ohio University Lancaster James and Pickerington Smith, 1570 Granville Pike, Lancaster 43130 (740) 654-6711 • ohio.edu/lancaster

9 DeVry University

1350 Alum Creek Drive Columbus 43209 (614) 253-7291 • devry.edu

10 Ohio State University Newark Campus

1179 University Drive, Newark 43055 (740) 366-3321 • newark.osu.edu m = million, b = billion pch = per credit hour wnd = would not disclose na = not applicable Source: Survey of Colleges & Universities Information compiled by Tristan Eden

dean

dean/director

2013-14 OPERATING buDGET ENDOwmENT

$2.8 b $3.5 b $140.78 m $3.92 m $72.8 m $74.4 m

DEGREES GRANTED associate, bachelor’s, master’s, doctoral, certificates

associate

bachelor’s, master’s, JD law

$25.03 m $2.8 m

associate, one-year certificate

$67.5 m $84.8 m

associate, bachelor’s, master’s

$61.61 m $101 m

bachelor’s, master’s, doctoral

$34 m $27 m

associate, bachelor’s, master’s

$13.98 m $4.8 m

associate, bachelor’s

wnd wnd

associate, bachelor’s, master’s, graduate certificates

$2.8 b $3.5 b

associate, bachelor’s, master’s, doctoral

081-082_Leaderboard_Colleges.indd 81

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CENTRAL OhIO COLLEGES & uNIvERSITIES Ranked by Total Enrollment

INSTITuTION 11

Denison University

100 W. College St., Granville 43023 (800) 336-4766 • denison.edu

12 Park University

3990 E. Broad St., Building 11, Section 9, Columbus 43213 (614) 237-4229 • park.edu

Ohio Wesleyan University 61 S. Sandusky St., Delaware 43015 (740) 368-2000 • owu.edu

14 Columbus College of Art and Design 60 Cleveland Ave., Columbus 43215 (614) 224-9101 • ccad.edu

15 Mount Carmel College of Nursing

127 S. Davis Ave., Columbus 43222 (614) 234-5800 • mccn.edu

16 Hondros College

4140 Executive Pkwy Westerville 43081 855-90-NURSE • hondros.edu

FALL 2014 ENROLLmENT

FACuLTY mEmbERS

uNDERGRADuATE TuITION

Undergraduate

Full-Time

In-State

PRESIDENT OR DIRECTOR

Graduate

Part-Time

Out-Of-State

Adam weinberg,

2,276

240

$44,670

480

$250 pch

1,603

$250 pch

1,734

140

$41,660

1,213

$28,264

135

$28,264

928

$17,413

157

$17,413

710

$19,170

$387 pch

280

$387 pch

124

$275 pch

$485-$827 pch

100

$485-$827 pch

$317 pch

president

June mohr, director

Rock Jones,

president

Thomas white Christine A. wynd Carol Thomas

7 Central Michigan University George 3900 E. Broad St., Columbus 43213 (614) 235-1645 cmich.edu/globalcampus

Ross, president

8 Indiana Wesleyan University David 3455 Mill Run Drive, Suite 200 Hilliard 43026 • (614) 529-7550 www.indwes.edu

wright,

president

9 Kent State University

274 East First Ave., Suite 100 Columbus 43201 • (614) 291-1001 kent.edu/slis

Jeff Fruit

5665 Forest Hills Blvd. Columbus 43231 • (614) 212-2800 national-college.edu

wesley A. Smith

20 National College

m = million, b = billion pch = per credit hour wnd = would not disclose na = not applicable Source: Survey of Colleges & Universities Information compiled by Tristan Eden

2013-14 OPERATING buDGET ENDOwmENT

DEGREES GRANTED

$105.4 m $785 m

bachelor’s

wnd wnd

associate, bachelor’s, master’s

$62.1 m $215.1 m

bachelor’s

$31.2 m $10 m

bachelor’s, master’s

$15 m $1.3 m

bachelor’s, master’s

wnd wnd

associate, bachelor’s, practical nursing

wnd wnd

bachelor’s (online), master’s, doctoral (online), graduate certificate

$179 m $138 m

associate, bachelor’s, master’s, certificat

wnd wnd

master’s, master’s of library science, information science

wnd wnd

associate

82 ColumbusCEO l November 2014

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Central OhiO PrOPerty & Casualty insuranCe COmPanies ranked by 2013 Ohio Premiums earned

2013 Premiums

OhIO

COmPany 1 Nationwide One nationwide Blvd., Columbus 43215 (614) 249-7111 nationwide.com

2 Grange Insurance 671 S. high St., Columbus 43206 (614) 445-2900 grangeinsurance.com

3 The Motorists

TOTAL

$2.26 b $29.2 b $525.78 m $1 b

Insurance Group

$231 m

471 E. Broad St., Columbus 43215 (614) 225-8211• motoristsgroup.com

$662 m

4 Motorists Mutual Insurance Co.

$227.3 m

471 E. Broad St., Columbus 43215 (614) 225-8211 • motoristsgroup.com

$467.1 m

5 State Automobile Mutual Insurance Co.

$142.15 m

518 E. Broad St., Columbus 43215 (614) 464-5000 • stateauto.com

$441.43 m

6 State Auto Insurance Company of Ohio

$70.2 m

518 E. Broad St., Columbus 43215 (614) 464-5000 • stateauto.com

$70.2 m

7 The Doctors Co. 155 E. Broad St., 10th floor Columbus 43215 • (800) 666-6442 thedoctors.com

8 Coverys 115 E. Broad St. Suite 302 Columbus 43215 • (614) 255-4840 coverys.com

9 Motorists Commercial Mutual Insurance Co.

471 E. Broad St., Columbus 43215 (614) 225-8211 • mcminsurance.com

10 Club Insurance Co. 90 E. Wilson Bridge road Worthington 43085 (614) 431-7889

11 MICO Insurance Co. 471 E. Broad St., Columbus 43215 (614) 225-8211 motoristsgroup.com

$65 m $737 m $4.77 m $4.77 m $3.27 m $122.59 m $1.32 m $1.32 m $465,346 $465,346

2013 net inCOme

2013 tOtal assests

2013 tOtal liabilites

$171.2 b

$156.8 b

$797 m $2 m

$1.1 b

$57.72 m $40 m

thomas Welch,

$950.7 m

$50.84 m $64.87 m

David kaufman,

$767 m

$37.9 m $47.1 m

$1.33 b

$3 m $14.94 m

robert restrepo Jr., president,

$16.39 m

$635,049 $643,073

robert restrepo Jr., president,

Darrell ranum,

$4.34 b

$2.56 b

$118.6 m $78.6 m

$43.48 m

$18.96 m

$864,343 $909,183

mary l. ursul,

$336.89 m

$195.9 m

$9 m $12.1 m

David kaufman,

$13.57 m

$1.09 m

$617,546 $498,003

$14.47 m

$1.64 m

$554,449 $653,977

$2.1 b $1.72 b $1.33 b $2.19 b $32.32 m

net investment gain

083_Leaderboard_Insurance.indd 83

Central OhiO tOP-ranking OffiCer

Parent COmPany

stephen s. rasmussen,

CEO

president and CEO

David kaufman,

president and CEO

Grange Mutual Casualty Co.

The Motorists Insurance Group

chairman and CEO

State Automobile Mutual chairman and CEO Insurance Co. regional vice president of patient safety

Executive vice president

The Motorists Insurance president and CEO Group

David mcmullen,

AAA Ohio Automobile Club

David mcmullen,

The Motorists Insurance Group

president

m = million, b = billion na = not applicable Source: Survey of Accounting Firms

Information compiled by TrISTAn EDEn

november 2014 l ColumbusCeO

10/1/14 12:11 PM

c o l u m b u s

c e o

executive living Virgil & Neil Mathias (614) 526-5633 (614) 889-0808 TARTAN FIELDS STUNNER! - Incredible golf course offering! All the goodies! Custom quality finishes, outdoor amenities, deluxe master w/ balcony, pool, fin walkout, rich study, covered porch, unique. $1.6 M. www.9098TartanFieldsDr.com COLDWELL BANKER KING THOMPSON

Virgil & Neil Mathias (614) 526-5633 (614) 889-0808 DUBLIN DEEP WATER RIVER ESTATE! - Completely updated, exquisite finishes, huge fin walkout, 1.1-ac, 4-car gar, pool, dock/lift, opulent master, monstrous cook’s kitchen, entertainers dream home. Private location but convenient. Unique! $1.6M www.5500DublinRd.com. COLDWELL BANKER KING THOMPSON

Virgil & Neil Mathias (614) 526-5633 (614) 889-0808 UNIQUE SECLUDED CITY RETREAT! - No need to go to the country for your privacy! Stunning estate in Dublin , 8000SF of highest quality finishes, opulent 1st floor master, gorgeous finished walkout, serene wooded rear! $1,895,000. 10845WinchcombeDr.com COLDWELL BANKER KING THOMPSON

Virgil & Neil Mathias (614) 526-5633 (614) 889-0808 OVERLOOKING THE SCIOTO RIVER! - Classic architecture & charm w/open modern floor plan. Deluxe kitchen, spacious master suite addition, 5 bed, 5.5 bath, 2.2-acres, scenic views, your personal retreat, total privacy! $1,100,000. www.5548RiversideDr.com COLDWELL BANKER KING THOMPSON

Virgil & Neil Mathias (614) 526-5633 (614) 889-0808 WOODS OF LABRADOR GEM! - Like-new custom Romanellidazzler, almost irresistible, 5 Br 4 1/2-Ba, fin LL, gorgeous decor, dream kit, home management room, study, custom finishes, quality abounds, Sunroom, salt pool, too! $800,000. www.8505AvalonLn.com COLDWELL BANKER KING THOMPSON

Virgil & Neil Mathias (614) 526-5633 (614) 889-0808 MUIRFIELD TOURNAMENT SHOWPLACE! - Impeccable 7500SF estate home w/ one of best locations on tourney course, great views, likenew, stunning décor, cooks kit, 1st flr master, in-law apt , entertainer’s dream, $1.25 Million, www.5387LochLevenCt.com COLDWELL BANKER KING THOMPSON

Virgil & Neil Mathias (614) 526-5633 (614) 889-0808 ELEGANT STONE GEORGIAN REPLICA! - Casual elegance! Tartan upscale gem. rich library, 4 fireplaces, deluxe master, special kids playroom/retreat, walkout w/ theater, billiards, tavern, wine cellar, wraparound porch, patio,! $1.2Million. www.9123TartanFieldsDr.com COLDWELL BANKER KING THOMPSON

Virgil & Neil Mathias (614) 526-5633 (614) 889-0808 TARTAN FIELDS CONTEMPORARY! - It’s a wow! Dramatic 10,000SF Malibu-style, high ceilings, unique 1-ac golf/lake lot, walls of glass, 1st flr owners suite, huge bedrooms, theater, man-cave, 4-car gar, huge bedrms, $1,550,000. www.10440MackenzieWay.com COLDWELL BANKER KING THOMPSON

Wouldn’t you like to be looking at your home? Ask your Realtor to market your home in the Executive Living section of Columbus CEO Magazine! Have them call Anthony Kramer at (614) 583-5796 or e-mail at akramer@dispatch.com

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c o l u m b u s

c e o

executive living Virgil & Neil Mathias (614) 526-5633 (614) 889-0808 SPECIAL MUIRFIELD PATIO HOME! - Ready for a carefree lifestyle? This is the answer. Charming patio home with private treed rear w/ covered patio and gardens, great granite kitchen, finish lower level, 1st floor master, hurry. $379,900. www.8531PitlochryCt.com COLDWELL BANKER KING THOMPSON

Virgil & Neil Mathias (614) 526-5633 (614) 889-0808 BALLANTRAE GEM ON GOLF COURSE! - Exquisite finishes in this like-new special showplace on the course, low traffic location, dream kitchen, study, exceptional laundry, elegant dining, big finished lower level, large custom patio, $579,900. www.6916BallantraePl.com COLDWELL BANKER KING THOMPSON

Virgil & Neil Mathias (614) 526-5633 (614) 889-0808 LIKE-NEW WYANDOTTE WOODS GEM! - Beautiful home in popular neighborhood, gorgeous décor, 1st floor master, huge patio, den, upscale cooks kitchen, big bedrooms, party-type LL. special best value at $534,900. www.7823CalvertCt.com COLDWELL BANKER KING THOMPSON

Donna Vichinsky (614) 204-3559 donnavichinsky@ hotmail.com GATED IN PRESTIGIOUS “RIVERBEND” - Hard to find walkout to private trees & ravine! Amazing 3-sty foyer, huge formal spaces! Chef’s kit w/tons of granite & cabinets! 1365 SF fin walk-out LL, billiard area! Extremely private backyard. $614,900. 551 Riverbend Avenue COLDWELL BANKER KING THOMPSON

Virgil & Neil Mathias (614) 526-5633 (614) 889-0808 LIKE-NEW TARTAN FIELDS! - No need to build new! This charming home has it all, exquisite finishes, Great Room, 2 studies, serious kitchen, finish walkout lower level w/ patio, private rear yard, exceptional condition, gorgeous decor. www.7135SciotoRd.com COLDWELL BANKER KING THOMPSON

Virgil & Neil Mathias (614) 526-5633 (614) 889-0808 WYANDOTTE WOODS LUXURY RANCH! - Wow! Romanelli-built luxury ranch, private cul-de-sac, 2 upscale master suites with huge closets, builtins , incredible kitchen, home office, walkout LL, patio, gorgeous Sunroom, custom finishes! $625,000. www.7843WindyHillCt.com COLDWELL BANKER KING THOMPSON

Donna Vichinsky (614) 204-3559 donnavichinsky@ hotmail.com GATED DREAM ESTATE - 24,000+ SF with all stone buildings! 18+ acres of rolling treed land! Views of property from every window! Full size indoor basketball/racquetball gym! Amazing sports pub/bar resembles “Friday’s”! $1,375,000. 17890 Gambier Rd. COLDWELL BANKER KING THOMPSON

Donna Vichinsky (614) 204-3559 donnavichinsky@ hotmail.com GATED & NESTLED IN TREES! - 1.5 ac. of wooded nature with ravine & stream views! Amazing GR, enormous DR, opulent 1st flr owners suite. Chef’s kit w/huge island! Fin LL is wonderful! Custom features & craftsmanship. Truly a “10”! $649,999. 7596 Clear Creek COLDWELL BANKER KING THOMPSON

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c o l u m b u s

c e o

executive living Al Waddell (614) 832-4079 Al.Waddell@ remax.net TUDOR REVIVAL MANSION c. 1888 - The Hoster House in historic OTE. Used as office for last 50 yrs, could be elegant residence w/ over 9K SF. Stunning detail, tracery ceilings, stained glass, hand carved wdwk & stone FP mantles. $699,000. www.43HamiltonPk.com RE/MAX METRO PLUS GERMAN VILLAGE

Pat Himes (614) 280-4137 (614) 390-9697 phimes@pizzuti.com MUIRFIELD ESTATE - A simply magnificent custom home on the 6th hole of the Tournament golf course in the private gated “Estates” section. Unsurpassed quality throughout w/almost 13,000 SF of living space. Salt water pool w/hot tub, in-law suite. Exquisitely decorated & maintained. $4,975,000. PIZZUTI MANAGEMENT LLC

RIVERFRONT HOME FOR SALE - Property features 9+ ac. of private ground that backs up to the Scioto River. This recently remodeled 9,026 SF home features 5 BRs, 6.5 BAs, & a fully fin LL. The landscaped ac. offers an abundance of manicured trees. Indoor pool. $1,795,000.

Donna Boylan (614) 578-8513 donnaboylan@ kw.com TAKE A LOOK AT THIS! - Just 90 minutes from Columbus, property would make a great corporate retreat or year round home. Home boasts 4 BR, 5 BA, gourmet kitchen, and 68 acres in the scenic Mohican State Park area. High end quality and workmanship! $849,000.

THE ROBERT WEILER COMPANY

KELLER WILLIAMS CONSULTANTS REALTY

Skip Weiler (614) 221-4286 skip@rweiler.com

Donna Vichinsky (614) 204-3559 donnavichinsky@ hotmail.com AMAZING LOCATION! - Truberry custom quality! Treed & private w/ views of ponds in “Stepping Stone”. Tons of windows! Vaulted screened in porch w/serene views of private yard! Finished walk-out LL w/Family rm. This home is a 10. $525,000. 1771 Unbridled Way.

Donna Vichinsky (614) 204-3559 donnavichinsky@ hotmail.com SITUATED ON NEARLY 16 ACRES! - Beautiful newer country home with horse barn & pasture! Gorgeous hrdwd floors! Quality Craftsmanship throughout! Amazing wrap around front porch! Open vaulted floor plan! Huge basement! $549,000. 7399 Lancaster-Circleville Road SW.

COLDWELL BANKER KING THOMPSON

Donna Vichinsky (614) 204-3559 donnavichinsky@ hotmail.com ABSOLUTELY BEAUTIFUL! - Custom Duffy home with open design features! Formal LR & DR, gorgeous hrdwd flrs, gourmet kit! 2-story foyer w/bridal staircase. Large GR w/tons of windows to bring nature in! Finished LL with bar & theatre room! $649,000. 5365 Pamplin

Donna Vichinsky (614) 204-3559 donnavichinsky@ hotmail.com BEAUTIFUL DESIGN! - Situated on 2 acres! Trees & privacy next to a preserve! In-ground pool! Finished LL! Private executive den w/attrium doors to patio! 1st flr master suite w/access to screened porch! Formal DR & LR! Absolutely gorgeous! $754,900. 8225 Kesegs Way.

COLDWELL BANKER KING THOMPSON

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614-583-5760 BOOK PUBLISHING SERVICE

PET SERVICE

LANDSCAPING

Autos Sale or Lease

There’s a career for every passion.

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Office Space By mElissa kOsslEr duttON + Photos by tim JOhNsON

tappiNg thEir rEsOurCEs

A selection of beer taps serve as decoration in the kitchen.

Dynamit 274 Marconi Blvd., Suite 300, Columbus, Ohio 43215 dynamit.com Owners of the data, design & tech firm found inspiration for their office redesign in the classic boardgame Clue.

NOtEwOrthy walls The “Conservatory” meeting room features an arched wall made from warm and welcoming reclaimed wood.

ElEmENtal dECOr

A chalk artist hand-painted Dynamit’s take on the periodic table, including Ux, which stands for “user experience” and Ja, for Java.

CONvErsatiON

Old-school phone booths allow employees to have private conversations or a quiet place to work in the open-plan office.

BOOk NOOk

The library—featuring a secret door and hidden room behind the bookshelves— lets employees enjoy down time or meet in a quiet, comfortable space. Visit columbusceo.com for more Office Space features.

88 ColumbusCEO l November 2014

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