HILLIARD AREA CHAMBER OF COMMERCE
BUSINESS MONTHLY
Issue 17
October 2011
Learn more about Issue 2 on Oct. 20 At the Oct. 20 Hilliard Area Chamber of Commerce luncheon, to be held from 11:30 a.m. - 1 p.m. at Heritage Golf Club, the program will focus on Issue 2. Whether you plan to vote
yes or no on Senate Bill 5 — also known as Issue 2 — on this upcoming November ballot, this presentation will include an overview of the legislation and specifics of the act.
The presentation outlines how the act will affect public and private job sectors as well as the potential impact on local government and taxpayers. We will have an attorney to present the facts on what the passage or defeat of Issue 2 will mean in an understand-
able format. The Chamber wants to make sure that you have information to make an informed decision. Reservations are required for this event and need to be made by Monday, Oct.17.
NEW-MEMBER BREAKFAST
Almost 20 new members of the Hilliard Area Chamber of Commerce attended a new-member orientation breakfast at the Hampton Inn & Suites on Lyman Drive. New members learned of the different opportunities to connect with the community and with other businesspeople, as well as the cost-savings benefits provided by the Chamber to its members. Pictured are: (left) Rene Rimelspach of Eastman & Smith, LTD; Kate Leyba of DISH Network; Jason Yun of Yun Strength and Fitness Systems; and Stephanie Scalf-Leber of Altercare of Hilliard Post-Acute Center, Inc.
www.hilliardchamber.org
October 2011 | Hilliard Area Chamber of Commerce Business Monthly
You may make your reservation for the luncheon by contacting the Hilliard Area Chamber of Commerce office at (614) 876-7666 or email info@hilliardchamber.org. Heritage Golf Club is at 3525 Heritage Golf Club Drive.
Candidates night slated for Norwich trustees The Hilliard Area Chamber of Commerce has held forums for the public to come and ask questions of those wanting to lead our community. We will be sponsoring an event at 7 p.m. on Wednesday, Oct. 19, at the Norwich Mike Cope Township Joint Safety Services Building, 5181 Northwest Parkway. There are three positions on the Norwich Township Board of Trustees, but only one of them is up this year. The two candidates seeking office are Mike Cope, a cur- Tim Roberts rent Norwich Township trustee, and challenger Tim Roberts, a current Hilliard City council member. Everyone is encouraged to attend this event and find out what the candidates’ plans are for the future of Norwich Township. Everyone who lives in the city of Hilliard is also in Norwich. For information, contact the chamber at (614) 876-7666 or email info@hilliardchamber.org.
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Hilliard Women in Business
Wrap up your business for 2011 The next Hilliard Women in Business Luncheon is scheduled for Wednesday, Nov. 9, and will feature a panel of experts to make sure that you are positioned personally and professionally for being in the best position to close 2011. The luncheon will be held from 11:30 a.m. - 1 p.m. at Heritage Golf Club, 3525 Heritage Club Drive.
The luncheon will feature three speakers: Susan Thomas, Jon Meister and Christine Liberto. Thomas is an experienced CPA who will discuss charitable donations, tax issues with IRAs, and tax savings on equipment purchases. Meister who is a business banker at KeyBank, will be advocating financial strategies
in banking going forward into 2012. He will discuss how to handle interest rates in today’s economy, and also looking at financial documents from a personal and professional level. Liberto is a commercial law attorney who will discuss whether it is necessary to fold your business into an LLC and if your real estate is a good candidate for tax reduction.
What is ‘Yelp’ and why should businesses care? Yelp.com is a website that connects people to great local businesses based on user reviews. As the Columbus community manager for Yelp, Christina Christian helps build the bridge between the Columbus community and great local businesses. On Tuesday, Oct. 18, Christian will be talking about how business owners can unlock their business page to access Yelp’s free business tools and how Yelp helps businesses reap the benefits of positive word of mouth. In addition, she'll be answering commonly asked business owner questions like: How did my business information end up on Yelp? Will Yelp remove or reorder bad reviews if a business pays for sponsorship? Where does Yelp
get information about how expensive a business is, whether it's good for kids, etc.? ... and more. Reservations need to be made by Friday, Oct. 14. The cost is
Y MONDAY-FRIDA 8AM-6PM AY SATURD 8AM-12PM
$10 for members and $12 for prospective members and guests. The seminar will be held from 8 - 9 a.m. Oct. 18, at Hampton Inn & Suites, 3950 Lyman Drive.
Hilliard Area Chamber of Commerce Hilliard Area Chamber of Commerce 4081 Main Street, Hilliard, OH 43206-1435 Phone: 614-876-7666, Fax: 614-876-3113 E-mail: info@hilliardchamber.org www.hilliardchamber.org Officers Heather Keck of Bowen & Chair Keck Attorneys at Law Jeremy Felix of PNC Bank Vice Chair Rich Capuano of Credit Union of Ohio Treasurer Carrie Stanley-Davis, Nationwide Insurance Past chair
Insurance Agency Steve Bunyard of OhioHealth Dennis Gongwer of ProForma Graphic Impressions 2 Shawn McCabe of McCabe PrintWorks Bonnie Nyikes of Prudential Calhoon Company Realtors Cindy Seitz of Rosati Windows Jean Sickles of Premier Chiropractic Center of Mill Run Brian Wilson of Hilliard City Schools Libby Gierach Jessica Woolley
Board of Directors Tom Baker of Baker & Associates
Anthony Molden Bryanna Rinaldi
Staff President/CEO Administrative Assistant Intern Intern
See what your Chamber can do for you! Visit the Hilliard Area Chamber of Commerce at www.hilliardchamber.org.
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October 2011 | Hilliard Area Chamber of Commerce Business Monthly
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Chair’s perspective
Reflecting on Sept.11 and how it still affects us Last month, we all went through the my husband had just process of remembering where we were flown home on Sept. 10 from a visit back on Sept. 11, 2001, while watching the unveiling of the new park built where to Ohio and my the towers stood. It was hard for me to mom was packing to believe that 10 years had passed, while fly out to visit on at the same time feeling as though it Sept. 12. I remember spending the day had also been a lifetime ago. in front of the teleThings have certainly changed in our HEATHER daily lives in the last ten years as a re- KECK vision, crying. sult of that day — some good, some Hilliard has embad — but all changes serve as a re- braced the spirit of remembering the minder of that day. attacks by creating our very own “First I was living in Portland, Ore., and Responders Park.”
In a ceremony on the morning of Sept. 11, Hilliard dedicated a flagpole at the Joint Safety Services Building that was only one of five left standing at the World Trade Center. These are important reminders of the sacrifices made that day, not only by our First Responders, but also by the thousands of American (and world) citizens who were killed. Our park stands as a place to take our children and talk to them about the realities of our world. To talk to them about what freedom actually means. It
may be a difficult and delicate discussion, but we need to be at least as brave as the men and women who died on Sept. 11, in order to honor their sacrifice. “We must never forget” is not just a slogan — it’s an important truth. I want to protect my children as much as any parent, but we all protect them best when we help protect freedom. Ronald Reagan said, and I agree, “Freedom is never more than one generation away from extinction. We didn’t pass it to our children in the bloodstream. It must be fought for, pro-
tected, and handed on for them to do the same, or one day we will spend our sunset years telling our children and our children’s children what it was once like in the United States where men were free.” Thank you to the patriots, first responders and citizens, who instilled in us all that we are Americans. We are free. And what we have is worth fighting for. Heather Keck is the chair of Hilliard Area Chamber of Commerce.
Save on your Ohio Workers’ Compensation premium Join other Hilliard Area Chamber members who are already participating to control and reduce their workers’ compensation premium while supporting the Chamber.
If your business is not already participating in our group rating program, let CompManagement Inc., our third party administrator, review your organization for your best risk management so-
lution for 2012. There is a free no obligation review that CompManagement can do to quote you a price on your workers’ compensation. Please submit your application
Private Golf and Dining in the Best Tradition
form which is on the right side of our website. This is another member benefit which can save you money as well as help the Hilliard Chamber!
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at 2011 Taste of Hilliard! Great food, fun people and fantastic views await you at Heritage! It’s private golf and dining in the best tradition. Enjoy regular monthly social events, including: Finally Fridays with Live Music & Happy Hour, Kids Eat Free Night, Wine Tastings, Prime Rib Nights and much more! Social Memberships start at a great value of $25 per month! Contact Nicole Starrett for details at 614.684.7118 or nstarrett@heritagegc.com. Ask about our Fall Programs!
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Clintonville 4545 N. High St. • Downtown 365 S. Fourth St. Hilliard 4099 Trueman Blvd. • Pickerington 1017 Refugee Rd. Westerville 428 S. State St.
October 2011 | Hilliard Area Chamber of Commerce Business Monthly
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Chamber encourages ‘yes’ vote on school levy At the August meeting of the board of directors for the Hilliard Area Chamber of Commerce, the members voted to endorse Issue 17 which will provide money to fund the Hilliard City School District for the next few years. The Hilliard Area Chamber of Commerce board cited that one of the strengths of a strong business community is based on the strength of the schools. The Hilliard City Schools has achieved Excellent With Distinction for the fourth year in a row. The Chamber’s board of directors encourages everyone to become informed on this issue. Please visit www.forhilliardschools.org or you may access the link on our website, www. hilliardchamber.org.
Pizza • Sides • Wings • Salads • Subs Order online at www.jetspizza.com and have it delivered!
Voted Best Pizza People’s Choice Award Taste of Hilliard, 2011 3858 Main St., Hillard 614-771-0500
Large Jet's Pizza Only $13.99 limit one. & Small Jet's Bread Please present or mention ad when ordering.
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Hilliard Area Chamber of Commerce Business Monthly is a special advertising supplement to ThisWeek Community Newspapers. Hilliard Area Chamber of Commerce Business Monthly is not responsible for opinions and views expressed in the paid advertisement in the business profiles. All real estate advertising herein is subject to the federal Fair Housing Act, which makes it illegal to advertise “any preference, limitation or discrimination because of race, color, religion, sex, handicap, familiar status, or national origin, or intention to make any such preference, limitation or discrimination.” We will not knowingly accept any advertising for real estate which is in violation of the law. All persons are hereby informed that all dwellings advertised are available on an equal opportunity basis.
October 2011 | Hilliard Area Chamber of Commerce Business Monthly
www.hilliardchamber.org
New Chamber members Primrose School of Hilliard at Mill Run Sherri Schmidt 4230 Trueman Blvd. Hilliard, OH 43026 (614) 777-5535 Primrose School of Hilliard is a leader in educational child care. We create a safe and nurturing environment for children and prepare them for a bright tomorrow. We do this through our Balanced Learning® curriculum, brought to life by passionate teachers who nurture each child’s mind, body, and heart. ServiceMaster Buckeye Commercial Cleaning Dale Taylor 2553 Windflower Road Hilliard, OH 43026 (614) 319-3708 www.servicemasterbuckeye.com ServiceMaster Buckeye Commercial Cleaning is a full service janitorial and commercial cleaning company. We are able to service all types of buildings from small to large offices, retail stores, schools, daycare centers and churches. We offer the following services. • Green Cleaning • Janitorial Cleaning • Education Cleaning • Carpet & Floor Care • Post Construction Clean Up
AAA opens in new location Brian Rex (center), manager of the AAA, Libby Gierach, president/CEO of the Chamber, and Stinger from the Columbus Blue Jackets join other AAA associates in the ribbon-cutting ceremony. AAA has moved from its location in the Mill Run area to 1513 Hilliard-Rome Road, in front of Meijer. The store is a new design concept and is customer focused. Check out this new location and welcome AAA to its new home.
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October 2011 | Hilliard Area Chamber of Commerce Business Monthly
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Celebrating Columbus’ 200th birthday
Chamber anniversaries
Arts council, Chase challenge neighborhoods to get creative The JPMorgan Chase Foundation has invested $200,000 to help launch the Greater Columbus Arts Council’s (GCAC) effort to get neighborhoods across seven counties involved in celebrating the 200th birthday of Columbus. The neighborhoods can get up to $10,000 each to show off their pride and heritage through the Chase 200Columbus
Neighborhood Grant Program, administered by GCAC. All central Ohio neighborhoods in Franklin County and six contiguous counties — Delaware, Fairfield, Licking, Madison, Pickaway and Union — are eligible to seek grants. Applicants must be nonprofit organizations, including neighborhood associa-
tions, schools, churches, arts, cultural, or civic groups. For additional information about the Chase 200Columbus Neighborhood Grant Program, including requirements and application process, go to http:// 200columbus.com/initiatives/neighborhoods-andquality-of-life/chase-200columbus-neighborhood-grant-program.
Assist your Chamber; meet other members by volunteering The Hollyfest Scholarship Auction which will be held on Friday, Nov. 4, needs volunteers to assist in procuring auction items, calling on businesses, etc.
We will have our Arts and Crafts Show on Saturday, Dec. 3, which entails working setup on Friday morning, Dec. 2, Friday evening Dec. 2, and various
duties during the day on Saturday, Dec. 3. Call the Chamber office at (614) 876-7666 or email the chamber at info@hilliardcham-
ber.org to let us know you would like to give a few hours to help! It’s a great way to get to know other chamber members and people in the community!
The Chamber would like to recognize our members who have continually supported the purpose of the chamber and its activities. The following members have invested in the chamber for ten or more years as of October 2011: 22 years Dairy Queen – Reynold, Steve & Lorie Rausch East Hilliard Veterinary Services – Tom Klein, DVM Tidd Funeral Home – Arlene & Rick Tidd White Acres Implement, Inc. – Tim White 18 years American Health Network – Jeffrey Fisher 17 years Dennis Williamson, CPA – Dennis Williamson 15 years Paul Bodycombe, Attorney at Law – Paul Bodycombe 14 years Susan E. Thomas, CPA – Susan Thomas 13 years American Air Heating Cooling Electric – Michael Sliemers 12 years Capitol City Glass & Screen Company – Michael Hardesty
Have you renewed your Hollyfest Scholarship auction donation sought Chamber membership? Can you help by donating an item to the auction? Anyone in the Hilliard area is asked to help the chamber by donating a tangible gift item or a monetary donation so that the chamber may purchase something in your name. The Hollyfest Scholarship Auction will be held on Friday, Nov. 4, at the Makoy Center. The Hol-
lyfest Scholarship Foundation provides the largest local scholarships to graduates from Hilliard City Schools totaling $31,000. Thank you to the businesses that have already donated checks, gift certificates, tickets to events, golfing, get-a-ways and other items.
We are still accepting artwork for the art auction. If you or someone you know is an artist, please consider donating a piece of artwork. We love to show off the talent in our schools and community! The information is on our website, www.hilliardchamber.org, to access the forms.
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mendations on QuickBooks add• Northwest Counseling Serons that can benefit their busi- vices will host its 19th annual nesses. Behavioral Health & Well-ness Workshop from 8:30 a.m. – • Champaign Bank has noon on Friday, Oct. 21, at named Tammy Jo Hale as branch Northwest United Methodist leader for its Dublin and Hilliard Church, located at 5200 Riveroffices. side Drive. Hale is primarily responsible Workshop topics are related for business development in those to adult and children’s mental communities. health, emotional and behavioral She is active in the Hilliard issues. and Dublin Chambers of ComThe event is free of charge and merce and the Hilliard Rotary. includes a continental breakfast
Thank you to the following members who have reinvested as of press time: Canine Companions for Independence; Giant Eagle — Hilliard-Rome Road.
MAKE YOUR GREAT OUTDOORS
Member bits • Dennis P. Williamson, CPA in Hilliard has completed Intuit’s coursework and examination and is now accredited as an official QuickBooks Certified ProAdvisor® for QuickBooks 2011. Williamson is now available to help local small businesses better manage their finances and prepare for tax reporting with specialized training, software installation and customization, as well as recom-
We appreciate your continued support of the Chamber’s work on behalf of the business community. We appreciate you being a chamber member and look forward to another great year!
GREATER!
and door prizes. To reserve a space, please R.S.V.P. by to Mary Ann Lewandowski at mal@northwestcounselingservices.org. • Panera Bread will present Step Up for Stefanie, a 5K and two-mile fun walk/run at 10 a.m. on Sunday, Oct. 23. The event will benefit the Stefanie Spielman Fund for Breast See MEMBER BITS, page 8
www.Buckandsons.com 614-876-BUCK(2825)
October 2011 | Hilliard Area Chamber of Commerce Business Monthly
www.hilliardchamber.org
Calendar of events
By being a sponsor for a Chamber lunch• ability to put handouts at each place seteon you have the ability to promote your busi- ting ness at one time to many business people. • eight-foot table for your display The sponsorship includes: • sit at the main table with the speaker, • two complimentary lunches Chamber president and Chamber chair • three minutes to talk about your business • business promoted in newsletter and in
Friday, Oct. 14 Morning Business Network Exchange Chick-fil-A, 1988 Hilliard Rome Road 8 – 9 a.m. Tuesday, Oct. 18 Breakfast Meeting — YELP! Hampton Inn & Suites, 3950 Lyman Drive 8 - 9 a.m. Wednesday, Oct. 19 Candidates’ Night — Norwich Township trustees Norwich Township Joint Safety Services Building 5181 Northwest Parkway Beginning at 7 p.m. Thursday, Oct. 20 Chamber Luncheon Heritage Golf Club 3525 Heritage Club Drive 11:30 a.m. – 1 p.m. Friday, Nov. 4 Hollyfest Scholarship Auction Makoy Center 5462 Center Street Beginning at 6 p.m.
Get out in front of Chamber members emails • your logo on our webpage linked to yours The cost of $200 allows you this opportunity and is limited to two businesses per month. Let us know which month you would like to be spotlighted!
Are your brand and message putting people to sleep? Just for fun, I decided to take a few minutes to surf through the Internet for interesting small-business promises (known as the smallbusiness tagline). In just under 15 minutes, I was able to find the following five brand promises: 1. We’re #1 in customer service. 2. We’ll help you succeed. 3. We’re the best of the best. 4. We’re not happy unless you’re happy. 5. We deliver top-quality at bottom-dollar prices. Obviously, these are variations on the same types of brand promises that small-business owners are flaunting every day.
JESSICA SWANSON And, every single one of them is putting their customers to sleep. Let’s face it, these brand promises are bland, boring and vague. There’s absolutely nothing about any of these promises that is exceptional or out of the ordinary. Most problematic is that all of these vague promises are simply what customers expect nowadays. Like it or not, today’s customer expects top-quality, stellar service and great value. Why do so many small businesses use lackluster taglines that don’t do a thing for their prospects? 1) They don’t know any better. Many small-business owners don’t
realize the importance of creating an unique brand promise to their customers. Your business is either going to stand apart or blend in with the crowd. You might as well take control of the situation and make your business as unique and distinctive as possible. 2) They imitate their successful competitors. Many small-business owners actually think that copying their more successful competitors is a smart move. Why reinvent the wheel? If there is no comparable difference between you and #1, who do you think your customers are going to do business with? It’s a no-brainer. 3) They don’t put in the effort to create a unique difference. Cre-
ating a unique brand promise takes a good amount of time and effort. It’s not something that you can throw together in a few minutes. But, it is a task that is essential to the overall success of your small business. It gives you clarity on why you’re different and helps you effectively communicate that difference to your prospects. Now it’s time to be honest with yourself. Are you clinging to a boring, bland business promise that is putting your customers to sleep? If you are, it’s time to make a promise that will cause your prospects to sit up and take notice. Jessica Swanson writes for Manta.com.
Serving Hilliard and surrounding communities Voted 2011 “Rising Star” in Business Litigation by SuperLawyers Business Law, Business Litigation, Criminal Law, Divorce Education Law, Election Law, Employment Law, Equine Law, Estate Planning, Personal Injury
www.NathanPainterLaw.com 5491 Scioto Darby Road, Suite 102, Hilliard, OH 43026 614-319-3306 www.hilliardchamber.org
5100 Nike Drive, Hilliard (614) 527-2267 • www.campbowwow.com/hilliard
October 2011 | Hilliard Area Chamber of Commerce Business Monthly
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Spotlight on Business
Ange’s Pizza: Winners of best entree award at Taste of Hilliard Ange’s Pizza in Hilliard opened its doors in August 2009. It’s the first franchise of the original Ange’s pizza that was established in Whitehall in 1953 by the Angeletti Family. The Angeletti family operates four stores in the Columbus area and if your like me and grew up in the Columbus area, you probably already have had Ange’s Pizza. Ange’s Pizza Hilliard is family owned and operated by Lynda, Taylor, and Russ Saltsman. We wanted a pizza shop that would (hopefully) support our family and still be a great mom-and-pop shop and yet have great potential for growth. We have found that in Hilliard. We joined the Hilliard Chamber. We entered the Taste of Hilliard and won the judge’s choice award for best entree with the newly added Chicago Stuffed Pizza. It takes 45 minutes to an hour to bake and can feed up to 4 people and weighs approximately 3-4
pounds. Our dough is made fresh daily at the shop, never brought frozen. We still make our own sauce and add spices to it. We are in the Nike Plaza located at 2149 Hilliard Rome Rd. just 1/2 mile south of Roberts Road and 1 1/4 miles north of I-70. We are open 7 days a week and delivery is available from open to close. We can be reached by calling (614) 777-9680. Please drop by and give it a try: It’s such great The staff from Ange’s Pizza hold the award for the best entree as they stand with the Taste of pizza and it’s been feeding families since 1953! Hilliard judges and Chamber chair Heather Keck.
Member bits Cancer Center – Arthur G. James ish the race at Ohio Stadium on Cancer Hospital and Richard J. the campus of The Ohio State University. Cancer Research at The Ohio Solove Research Institute. Participants will start and finInformation on the race is State University Comprehensive Continued from page A6
available at the twenty Panera • ThisWeekNews.com, the Cafes in central Ohio or via the award-winning website for website www.stepupforstefanie. ThisWeek Community Newsorg. papers, has been named the best
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Congratulations to Hilliard for being named 2012 “Best Hometown” by Ohio Magazine! The Laurels of Hilliard is proud to be a member of one of the state’s best hometowns! The Laurels of Hilliard features a newly renovated Transitional Care Unit with Private Rehab Suites, a spa and Wifi. Call today to set up a tour or visit us at www.laurelsofhilliard.com Creating a Legacy by Exceeding the Needs and Expectations of Those We Serve, while Embracing the Laurel Way. 5471 Scioto Darby Road, Hilliard • 614.876.7356 www.laurelsofhilliard.com 8
October 2011 | Hilliard Area Chamber of Commerce Business Monthly
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