Training Directory 2020

SPECIAL EDITION

2020

$ 1 5 .9 9

Powered by

SHIFT YOUR FUTURE INTO OVERDRIVE!

The ultimate career guide for Canada’s auto repair sector includes:

INSIDE:

- A complete look at Canada’s college-level collision courses - A peek inside industry training centres across Canada - Top-notch career advice from industry insiders

TOUCHLESS REPAIRING UNDERSTOOD - MASTERING MIXED MATERIALS - AUTO GLASS UNDER THE MICROSCOPE CHECK THE LATEST INDUSTRY TRAINING NEWS OUT AT TRAININGMATTERS.CA Canada Post Canadian Publications Mail Sales Product Agreement No. 40841632 l 86 John Street, Thornhill, ON L3T 1Y2

INDULGE. Our customers experience the highest quality coatings and services, the foundation for best-inclass collision centers. At BASF, customers are at the heart of everything we do.

That’s why we developed tailored offerings — to provide our customers with Vision+ customized solutions paired with world-renowned products, industry-leading training and global OEM support.

™

basfrefinish.com

BASF AUTOMOTIVE REFINISH COATINGS

CONTENTS

TRAINING

DIRECTORY PUBLISHER Darryl Simmons publisher@collisionrepairmag.com ASSOCIATE PUBLISHER Orest Tkaczuk | orest@mediamatters.ca EDITOR Allison Rogers | allison@mediamatters.ca SPECIAL PROJECT EDITOR Gideon Scanlon STAFF WRITERS Maddy Kylie | maddy@mediamatters.ca Julia Lloyd | julia@mediamatters.ca Sophie Price | sophie@mediamatters.ca Max Reid | max@mediamatters.ca

11

ART DIRECTOR Yvonne Corvers | yvonne@mediamatters.ca VP OF INDUSTRY RELATIONS & ADVERTISING Gloria Mann 647.998.5677 gd.mann@rogers.com DIRECTOR OF BUSINESS SOLUTIONS Ellen Smith 416.312.7446 ellen@mediamatters.ca

14

18

INDUSTRY RELATIONS ASSISTANT Wanja Mann (647) 998-5677 wanjamann1@gmail.com DIGITAL OPERATIONS MANAGER Cassie Doyle | cassie@mediamatters.ca CONTRIBUTORS Howard Berg, Ben Hart, Stefano Liessi, Chuck Olson, Jay Perry, Kelly Roberts

Training Directory™ is published by Media Matters Inc., publishers of:

46

FE AT U R E D A RT ICLE S 11 MIXED UP

The Training Directory™ is dedicated to serving the business interests of the automotive industry. It is published by Media Matters Incorporated. Material in the Training Directory™ may not be reproduced in any form without written consent from the publisher. The publisher reserves the right to refuse any advertising and disclaims all responsibility for claims or statements made by advertisers or independent columnists. All facts, opinions and statements appearing within this publication are those of the writers and editors, and are in no way to be construed as statements, positions or endorsements by the publisher. Media Matters Incorporated would like to thank the Ontario Media Development Corporation and the Province of Ontario for their generous support in helping to launch the Training Directory™.

Repairing mixed material crossovers

By Sophie Price

14 18 46

PA N E I N T H E A D A S

“We acknowledge the financial support of the Government of Canada”

W i n d s h i e l d r e p l a c e m e n t i n t h e A DA S e r a

By Howard Berg

TA K I N G O N T O U C H L E S S How touchless estimation could open doors for your business

By Sophie Price

IBISCONNECT AFRICA

PRINTED IN CANADA ISSN 1707-6072 CANADA POST CANADIAN PUBLICATIONS MAIL SALES PRODUCT AGREEMENT No. 40841632. RETURN POSTAGE GUARANTEED. Send change of address notices and undeliverable copies to: 86 John Street Thornhill, ON L3T 1Y2.

S t r e n g t h t h r o u g h c o l l a b o r a t i o n o n I B I S ’s a l l - n e w d i g i t a l p l a t f o r m

By Allison Rogers

T R A I N I N G M AT T E R S . C A

3

34

36

20

20 34 36 40

42

41

TOUCHING ON TOUCHLESS Insurers talk photo estimation B y M a d d y Ky l i e

42

TRAINING—WHERE DOES IT END? I t d o e s n ’ t i n t h i s i n d u s t r y, t r a i n i n g i s c a r e e r- l o n g

By Stefano Liessi

44

ALL CLEAR? THINK AGAIN Developing an effective scanning process

By Chuck Olson

U N D E R S TA N D I N G T H E I N D U S T R Y I s i t b e t t e r t o w o r k f o r a c h a i n o r a n i n d e p e n d e n t fa c i l i t y ?

By Gideon Scanlon

124

T O D AY ’ S T R A I N I N G W h a t w i l l I - CA R t r a i n i n g l o o k l i k e i n o u r n e w n o r m a l ?

B y M a d d y Ky l i e

THE VOLUME VICE Improved KPIs means investing in front-end processes

By Kelly Roberts

THE POST COVID-19 CLASSROOM W h a t t o ex p e c t f r o m p o s t - s e c o n d a r y e d u c a t i o n

By Ben Hart

M E E T I N G Y O U R M AT C H T h e l a t e s t i n c o l o u r- m a t c h i n g t o o l s a n d t e c h n i q u e s

By Sophie Price

C OU RS E LI S T I NG S 52 54 64 77 81 82

Aluminum Apprenticeship C o r e Tr a i n i n g C u s t o m Tr a i n i n g Health and Safety Management/Estimating

93 94 98 102 108 114

R e cy cl i n g Tr a i n i n g Non-Structural Repair Structural Repair We l d i n g Pa i n t & R e f i n i s h i n g OEM Specific

124 4

T R A I N I N G D I R E C T O RY | 2 0 2 0

P P G

T R A I N I N G

C O U R S E S

PPG Certification Training increases painter productivity.

YOU CAN TAKE THAT TO THE BANK.

PPG Certification Training brings out the best in painters by providing in-depth knowledge on products, equipment, technologies and production methods. Taught by the industry’s most experienced instructors, PPG certification courses blend classroom education with hands-on training. This not only helps painters stay current with the latest coating advances, it helps maximize their paint booth productivity—which can be great news for your bottom line.

Visit us.ppgrefinish.com/training to learn more. Contact your PPG Distributor to sign up.

©2020 PPG Industries, Inc. All rights reserved. www.ppgrefinish.com The PPG Logo is a registered trademark of PPG Industries Ohio, Inc.

PUBLISHER’S PAGE

PUT YOUR FUTURE INTO OVERDRIVE Do you have what it takes to take on the vehicles of the future?

By Darryl Simmons

I

f there’s one thing that adults don’t tell their children about growing up, it is that adulthood begins with a series of big decisions. No decision will have a longer-lasting impact on the rest of your life than what career you will decide to pursue.

And you can only choose one.

If you are an ambitious problem-solver with a love of cars, computers and heavy machinery, you should seriously consider choosing a career in the collision repair sector. As technology changes everything we thought we knew about vehicles, incredible new opportunities are opening-up for the

Our team has done a fantastic job of researching and compiling information from every one of Canada’s provinces.

In the painstakingly researched listings section, you can see the breadth of collision-related courses and programs being offered at some of Canada’s finest post-secondary institutions.

Our team has also prepared an in-depth look at what the auto manufacturers designing the next generation of automobiles are saying about what will be required of top-notch repair technicians in the longer-term. You will find whole sections devoted to the latest trends in repair technology—including

W I T H T H E I N F O R M AT I O N I N C L U D E D I N T H I S B O O K , Y O U W I L L H A V E E V E R Y T H I N G Y O U N E E D T O D E C I D E W H E T H E R Y O U H A V E W H AT I T TA K E S T O EMBARK ON THE ADVENTURE-OF-A-LIFETIME—A CAREER IN THE EVERC H A N G I N G W O R L D O F C O L L I S I O N R E PA I R I N G. I F YO U D O, D O N ’ T L E T L I F E PA S S YO U B Y ! E N R O L L I N O N E O F T H E M A N Y W O R L D - C L A S S C O U R S E S PROFILED IN THIS BOOK—AND SHIFT YOUR FUTURE INTO OVERDRIVE!A

technicians who are capable of returning today’s computerized, semi-autonomous and electrified vehicles to their pre-accident condition.

If you have the brains and drive to build-up the talent arsenal required in this vital field, you can expect much more than a great starting salary. You will also be able to leverage your talents toward building the life you desire—be it one of travel and adventure, or security and stability.

If one of the career paths you are considering is in some way related to the rewarding auto repair sector—and it really should be—you have picked up the right magazine. As you read through this annual special on training for careers as a repair technician, you will find out about the incredible opportunities afforded to the industry’s professionals in Canada. You will also get the insider details you will need to join the ranks of its technicians, and to get your future off to a flying start.

a fantastic look at the future of glass repair and an expert’s thoughts on working with the high-tech mixed-materials that are becoming ever more important in vehicle construction.

With the information included in this book, you will have everything you need to decide whether you have what it takes to embark on the adventure-of-a-lifetime—a career in the ever-changing world of collision repairing. If you do, don’t let life pass you by! Enroll in one of the many world-class courses profiled in this book—and shift your future into overdrive! TD

T R A I N I N G M AT T E R S . C A

7

ATTRACTING TOP TALENT And keeping them around

A

s the industry sits sandwiched between a technician shortage and an unprecedented pandemic, understanding how to attract top talent to your facility is crucial.

The number-one rule for attracting top technicians and bodyshop talent is to highlight what makes your working environment unique.

What makes your facility stand out among the rest? How can working for you further their career in collision repair? What will the technician learn under your tutelage? What types of training will be provided to them?

There are many aspects to consider when recruiting new talent. Check out the tips below for some sure-fire ways to ensure your shop stands out in the Canadian sector.

M A K E I T PA I D

If an apprentice must choose between a program that will further their education, versus a program that will further their education and pay them, they will always choose the paid apprenticeship.

One of the best ways to pay an apprentice and keep them working hard is to stagger pay to increase as the program progresses, though ensure the rate you are paying the apprentice is considered fair.

SELL A FUTURE, NOT A JOB

One of the most attracting aspects of careers in the skilled trades is their longevity—there will always be work for the autobody repairer.

Allow the opportunity for your apprentices to become full-time employees after they complete their apprenticeships, and ensure they are aware of this potential opportunity. If you have qualms about guaranteeing post-apprenticeship employment, simply say it’s a “very realistic possibility.”

MAKE IT R E P U TA B L E

Offering both a youth and master apprenticeship program is a great way to do this—but you must prove the program can be successful. Getting the parents on your side can be a key deciding factor!

8

T R A I N I N G D I R E C T O RY | 2 0 2 0

PROVIDE I N F O R M AT I O N

The more information apprentices can find on your program, the better. Provide easy-to-access information like minimum hour requirements, classroom education, required shop knowledge, etc. An engaging website can be a super effective!

C R E AT E A R O A D M A P

When deciding who to hire, it’s extremely important to make sure both sides agree with the role. Does this apprentice fit your shop’s working environment? More importantly, does your working environment fit the apprentice?

Discover the answers to these questions by asking potential apprentices where they see themselves in one, two or three years. What are their goals in this industry? Do they want to own and operate their own facility someday, or continue to perfect their skills? Finding ways to align apprentices with their future goals will help earn you their loyalty.

APPEAL TO THEIR INTERESTS

Employees tend to like flexible requirements, and apprentices are no different.

Make sure to account for different skills based on the student. Some students will have different interests, and one may be more interested in one area than the other, allowing them to work on what they are interested in will spark their interest and passion.

USE EMPLOYEE TESTIMONIALS

Let apprentices talk to employees and ask questions about the shop.

Let them get an honest viewpoint. This includes letting them talk to past apprentices from the program!

B U I L D Y O U R R E P U TAT I O N

Meet regularly with your apprentice and talk through everything happening. Good communication is key.

WHEN DECIDING WHO TO HIRE, I T ’ S E X T R E M E LY I M P O R TA N T T O M A K E SURE BOTH SIDES AGREE WITH THE ROLE. DOES THIS APPRENTICE FIT YOUR SHOP’S WORKING ENVIRONMENT? M O R E I M P O R TA N T LY, DOES YOUR WORKING ENVIRONMENT FIT THE APPRENTICE?

C O M M U N I C AT E

Communication is key in any workplace. Ensure you keep an open dialogue with your apprentices, so they feel comfortable approaching you with questions or concerns. Trust is crucial!

C E L E B R AT E MILESTONES

Allow for celebration as the apprentice moves through the program! This will allow for a sense of achievement and ensures your apprentice feels valued in the bodyshop.

MODERNIZE YOUR PROGRAM AND TOOLS

The times change fast!

Make sure your program moves with it. Apprentices are more likely to choose an up-to-date program at a modern shop with modern tools. TD

FAVORISER LA FORMATION CONTINUE ET L’OBTENTION DE CERTIFICATIONS!

L’industrie des services automobiles secondaires connaît une avancée sans précédent sur le plan technologique et la demande de techniciens qualifiés est élevée. Nous sommes fiers d’appuyer le perfectionnement continu de techniciens talentueux en aidant nos ateliers à obtenir des certifications et à avoir accès à de la formation afin que leurs équipes disposent de l’expertise et des compétences nécessaires pour réparer les véhicules modernes d’aujourd’hui.

fixauto.com

speedy.com

novusglass.com

SUPPORTING ONGOING TRAINING AND CERTIFICATIONS!

The automotive aftermarket services industry is more technologically advanced than ever before and the demand for skilled technicians is high. We are proud to support the ongoing development of talented technicians by helping our shops pursue certifications and training to ensure their teams have the expertise and skill to repair today’s modern vehicles.

COLLISION. CUSTOM. RESTORATION. Complete refinish systems and a legendary kustom paint brand.

valsparauto.com

MIXED UP

Repairing mixed material crossovers

By Sophie Price

A

s automakers work to achieve lighter cars with increased acceleration, better braking and handling, more and more metals are being thrown into the autobody mix.

This means auto collision repair shops must be equipped with the right tools and knowledge to work with these mixed-material crossovers, resulting in new procedures and guidelines for many repair shops.

Many veteran repairers are working with unfamiliar materials like aluminum and ultra-highstrength steel alloys, as different combinations of these materials are starting to be incorporated in vehicle designs in new and unusual ways.

In what many automakers call the ‘ideal’ lightweight model, many modern vehicle frames consist of aluminum, ultra-high-strength steels, magnesium, carbon fibre and other materials.

On June 15, Nissan announced that its new 2021 Nissan Rogue will contain 35 percent ultra-high-strength steel, with the exterior also containing large amounts of aluminum. This raised the amount of high-strength steel from their last vehicle by 16 percent, according to the company.

The hood, fenders and doors will all be made out of aluminum and employ resin for the tailgate and fuel lid.

BMW also announced on June 17, that it has a new vehicle coming out containing steel and aluminum in the body.

The 2021 BMW 4 series will mix both steel and aluminum in its body, similar to the

Nissan Rogue. The idea is to reduce the overall weight of the vehicle to improve features such as handling, braking and acceleration. The vehicle’s doors, fenders and hood will all be made out of aluminum, again similar to the Nissan Rogue.

Finally, Ford has also announced that their new generation Ford Bronco will also have high combinations of aluminum and steel.

The doors, hood and fender will be aluminum as well as the control arms on the suspension. The body itself will still be steel as well as the frame.

For these vehicles and many hybrids like them, knowledge of OEM procedures such as restrictions on joining, repairing and sectioning higher-strength steels, will be a guiding light for anyone planning to tackle these mixed-material crossovers, and others like them.

On June 15, Nissan announced that its new 2021 Nissan Rogue will contain 35 percent ultra-high-strength steel, with the exterior containing much aluminum.

The 2021 BMW 4 series will mix both steel and aluminum in its body, similar to the Nissan Rogue.

T R A I N I N G M AT T E R S . C A

11

I N W H AT M A N Y A U T O M A K E R S C A L L T H E ‘ I D E A L’ L I G H T W E I G H T M O D E L , MANY MODERN VEHICLE FRAMES CONSIST OF ALUMINUM, U LT R A - H I G H - S T R E N G T H S T E E L S , MAGNESIUM, CARBON FIBRE A N D O T H E R M AT E R I A L S .

Magnesium is a lightweight material that is generally used for the gearbox, front end and IP beams, steering column, driver’s air bag housings, steering wheels, seat frames and fuel tank covers.

Aluminum is a lightweight material that allows automakers to increase dent resistance by making body panels thicker but still keeping the overall weight of the vehicle low.

High-strength steel is used in an automobile body to improve the component’s impact energy by absorbing capacity and resistance to plastic deformation.

Carbon fibre is combined with a polymer to mold into the shape of the care part that is stronger and lighter than other parts. However, carbon fibre is expensive and has a longer production time.

ALUMINUM

12

T R A I N I N G D I R E C T O RY | 2 0 2 0

MAGNESIUM

CARBON FIBRE

COLLISION REPAIR EXCELLENCE CARSTAR, is a family of family businesses, which is why we are leaders in collision repair excellence.

To bring your independent collision repair business into the CARSTAR family, visit our website to sign up to learn more.

W O R K I N G W I T H M AT E R I A L S L I K E ALUMINIUM, HIGH STRENGTH STEEL AND STEEL MIXES CAN BE CHALLENGING AS THEY ARE JUST BEGINNING TO GAIN T R A C T I O N I N T H E A F T E R M A R K E T.

CARSTARfranchise.ca

TIPS AND TACTICS Ensure you have the equipment When working with mixed-material vehicle bodies, using the correct tools is crucial. Always consult OEM guidelines to ensure you have the tools required to complete repairs on these parts.

Stay informed The 2014 introduction of the aluminum-bodied Ford F-150 New mixed material models are announced regularly.

Training To-Dos In this rapidly evolving industry, you must put training at the top of your to-do list. Ensure your technicians are up-to-date with the latest techniques if your facility sees mixed-material vehicles. TD

T R A I N I N G M AT T E R S . C A August Print Ad Vertical.indd 1

13

2020-07-28 4:39 PM

PANE IN THE ADAS Windshield replacement in the ADAS era

1. Adaptive: Systems that change/adapt

By Howard Berg

A

DAS stands for advanced driver assistance systems. It refers to any electronic system that assists the driver while driving and is intended to improve vehicle safety.

It is estimated that nearly 40 percent of the new vehicles sold in Canada today have some sort of ADAS technology built into them. It is projected that figure could jump to more than 50 percent by 2023.

This technology is designed to work together with other systems to automate the vehicle while enhancing its safety.This is done by warning the driver of potential issues and ultimately avoid collisions.

Adaptive systems are ones that adapt vehicle settings based on input from the surrounding environment.

Automated systems take over certain functions that the driver cannot do safely.

14

T R A I N I N G D I R E C T O RY | 2 0 2 0

ADAS TECHNOLOGY FALLS INTO FOUR CATEGORIES:

based on input from the surrounding environment Monitoring systems use sensors, cameras, or other means to observe the surrounding area or driving of the vehicle and assess whether a correction needs to be made.

Warning systems alert the driver to potential issues in their own driving or the driving of others that could increase the risk of injury to those in the vehicle.

ADAS technology allows the systems in the vehicle to function properly and is built into a vehicle’s windshield. This technology will require more rigorous standards and qualifications for auto glass technicians.

Replacing a broken windshield is not as simple as replacing the glass—some ADAS windshields have modules or cameras built into them that need to be calibrated in order to function properly.

Many features of ADAS are designed to capture external information through the windshields,

2. Automated: Systems that take over and perform certain functions that the driver cannot do safely 3. Monitoring: Systems that use sensors, cameras, or other means to observe the surrounding area or driving of the vehicle and assesses whether a correction needs to be made 4. W arning: Systems that alert the driver to potential issues in their own driving or the driving of others that could increase the risk of injury to those in the vehicle

U LT I M AT E LY, A C C E S S T O T H E A D A S R E Q U I R E M E N T S A N D G L A S S S P E C I F I C AT I O N S I S K E Y T O M A K I N G C O N S I S T E N T A DA S G L A S S. D I F F E R E N T C A R M A N U FA C T U R E R S H AV E D I F F E R E N T APPROACHES TO SPECIFIC ADAS DESIGNS F O R T H E I R S P E C I F I C M O D E L S.

SOME EXAMPLES OF SPECIFIC ADAS SYSTEMS: • Adaptive cruise control (ACC) • Adaptive high beam • Glare-free high beam • Adaptive light control; swivelling curve lights • Automatic parking • Automotive navigation system providing up-to-date traffic information.

allowing the vehicle’s computer to quickly analyze and efficiently provide the necessary action.

The technology requires the automotive glass to meet or exceed the requirements in order to not reduce, distort or impede the signal, which ultimately may cause the vehicle to react incorrectly.

As a result, automotive glass manufacturers must meet the requirements for the ADAS systems.

These requirements include choosing the right raw materials, investing in product engineering, and setting up the proper quality inspection standards for production.

Every car manufacturer has its own specifications for ADAS calibration. These differences range from manufacturer to manufacturer, and in many instances, the same manufacturer will have differences from model to model. Only trust manufacturers who have the proven experience to produce the original specifications of auto glazing, which enable the ADAS system to be recalibrated. Precise calibration ensures correct pitch, yaw and roll of the camera.

Ultimately, access to the ADAS requirements and glass specifications is key to making consistent ADAS glass. Different car manufacturers have different approaches to specific ADAS designs for their specific models.

ADAS sensors or cameras are most commonly mounted on the glass. Once a windshield has been replaced, the position of the sensor or camera has ultimately changed—even the slightest shift will cause the need for calibration.

Recalibrating the camera or sensor after the replacement of the windshield is therefore necessary—whether or not OEM glass has been installed.

In order to re-calibrate the ADAS windshields, special training, equipment and expertise are required. There are three types of calibrations: static, dynamic and a combination of the two.

STATIC CALIBRATION This type of calibration is performed in a shop with specialized calibration tools like electronic devices and laser targets specific to each model.

Each vehicle manufacturer requires different target boards and specific predetermined standards set by the vehicle manufacturer.

Examples of some requirements for static calibration are: • Clean and level floor with minimum 10 metre depth from rear bumper to the target board • Walls and floors cannot be black or white and cannot be a checkerboard pattern • Walls must be free of posters • Technician’s clothing cannot be black or white, as it may interfere with the calibration process • Proper lighting DYNAMIC CALIBRATION Dynamic calibration is done with a handheld device connected directly to the vehicle’s computer through the vehicle’s OBD ll port. Once this is done, the vehicle will need to be driven at a designated constant speed over a prescribed distance in proper weather conditions.

Additionally, all lines on the road must be clearly visible. This allows the vehicle to be put into ‘learning mode,’ where it may use reliable benchmarks to use as driving aids, allowing the advanced driver assistance systems to become familiar and accustomed to certain road features.

COMBINATION CALIBRATION Some vehicle manufacturers require both static and dynamic calibrations.

These calibration tools help to duplicate the manufacturer’s settings, ensuring your vehicle maintains the safety features it originally came with.

So, when should calibrations be performed?

• When a windshield has been replaced • W hen the ADAS camera has been disconnected

• Automotive night vision • Blindspot monitor • Collision avoidance system • Crosswind stabilization • Driver drowsiness detection • Driver Monitoring System • Electric vehicle warning sounds used in hybrids and plug-in electric vehicles • Emergency driver assistant • Forward Collision Warning • Intersection assistant • Hill descent control • Intelligent speed adaptation or intelligent speed advice (ISA) • Lane departure warning system • Lane change assistance • Pedestrian protection system • Traffic sign recognition • Turning assistant • Vehicular communication systems • Wrong way driving warning

• When the camera is removed partially or develops a fault • After a wheel alignment or changes with the suspension All of the above factors may seriously affect how well your ADAS works if it is not calibrated properly.

What are some things that can negatively affect the calibration process, causing it to fail?

• Not having a full tank of fuel.

• Having cargo in the trunk or the back seat.

• Not having a proper wheel alignment.

• Not having the windshield installed properly.

Items that may potentially affect the dynamic calibration process:

T R A I N I N G M AT T E R S . C A

15

Most drivers are unaware of the need to recalibrate ADAS to avoid potential safety risks.

• Not having proper weather conditions • Not having proper signage and painted lines on the road.

• Not maintaining the speed required to perform the dynamic calibration.

NOTE Most North American drivers are not aware of the need to recalibrate the ADAS systems to avoid potential safety risks.

Nevertheless, when an ADAS windshield is replaced, the cameras must be recalibrated. Recalibration is an absolutely critical process that ensures the driver and passengers’ safety.

Every car manufacturer has its own specifications for ADAS calibration. These differences range from manufacturer to manufacturer, and in many instances, the same manufacturer will have differences from model to model.

Therefore, only trusted manufacturers, who have the proven experience, can produce the original specifications of auto glazing which enables the ADAS system to be recalibrated.Precise calibration ensures correct pitch, yaw and roll of camera angle. TD

Howard Berg has been involved in the auto parts industry since 1992, specializing in auto glass since 2012. He is now serving as the regional sales manager—Canada at Fuyao North America Inc. He can be reached at hberg@fuyaogroup.com.

16

T R A I N I N G D I R E C T O RY | 2 0 2 0

TAKING ON TOUCHLESS How touchless estimation could open doors for your business

“WHEN THIS IS ALL OVER, WE’RE THINKING ABOUT IMPLEMENTING 24-HOUR DROP-OFF SERVICE. THE CUSTOMER COULD DROP OFF THEIR CAR, SNAP SOME PHOTOS WITH THE PROGI S Y S T E M A N D L E A V E W I T H O U T A N Y E M P L O Y E E S E V E N P R E S E N T AT T H E S H O P. T H AT ’ S A H O P E A N D A D R E A M A W AY, B U T I T M AY B E S O M E T H I N G W E C O N T I N U E T O U S E I N T H E F U T U R E . ” – F R A N K S O T T I L E , O W N E R A N D O P E R AT O R , C A R S TA R B R A M P T O N

By Sophie Price

W

hile many of the restrictions placed on Canadian businesses may have made life harder for collision businesses to operate effectively, one adaptation has simplified things for repairers. In order to reduce the amount of contact between insurance personell, most auto insurers began to accept that photo-based estimations could replace traditional appraisals.

While initially related to preventing the spread of disease, it seems that insurers may wish to make this change a permanent one.

The advantages are clear to many in the collision business.

Frank Sottile, owner and operator of CARSTAR Brampton says the ProgiPhoto estimation system—released in March to help facilities comply to COVID-19 protocols—could help to introduce a 24-hour vehicle drop-off option for his customers.

“The customer could drop off their car, snap some photos with the Progi system and leave without any employees even present at the shop,”

18

T R A I N I N G D I R E C T O RY | 2 0 2 0

The ProgiPhoto system’s launch was accelerated when the pandemic hit, and the software has allowed facilities to safety perform estimates to serve customers.

said Sottile. “That’s a hope and a dream away, keep both their customers and employees safe. but it may be something we continue to use in “The goal is just getting [the driving public] over the future.” that fear,”Sottile told the Training Directory {italics}.

Future goals aside, the pros to photo estimation “I think fear is the best word to describe what in the immediate months following the pandemic people are feeling. We need to build that trust are clear. Overall, shops should do everything they with the driving public and touchless procedures can to communicate with their customers and certainly help to do that.” TD

TAKING STEPS TOWARD TOUCHLESS Many facilities across the country have implemented touchless procedures amid the pandemic. Frank Sottile, owner and operator of CARSTAR Brampton, says the push toward touchless could even help his facility introduce 24-hour vehicle drop-off.

CARSTAR BRAMPTON’S DROP-OFF PROCESS IS AS FOLLOWS: 1. Customer drives into employee-free garage, where estimation is completed via ProgiPhoto system 2. Customer signs paperwork in disinfected area using pen in sealed bag 3. Customer retrieves any materials (rental keys, etc.)

CARSTAR Brampton’s contactless estimation via the ProgiPhoto could help to introduce new services after the pandemic, according to Frank Sottile, owner and operator of the facility.

4. Customer leaves through remote-activated garage door

TRAINING MATTERS Pro Spot Can Train Your Team To Be The Best!

Contact Us At Info@prospot.com For Additional Details.

T R A I N I N G M AT T E R S . C A

19

TOUCHING ON TOUCHLESS Insurers talk photo estimation

By Maddy Kylie

Ciaran Downes, senior director of national appraisal services for SGI says it will be interesting to see if the uptake of photo-based estimation will continue over the next year.

F

or years, the industry has been reluctant to implement widespread photoestimating procedures. However, in the social distancing era, this once overlooked service has proved useful and is now both accepted and encouraged in the sector.

Photo-estimating is something that is clearly now a reality, says Michel Martineau, vice president of claims at Desjardins. While the process was merely “a vision of the future” a few short years ago, Martineau says Desjardins now uses photo estimation with its network of bodyshops as well as internally. He also said Desjardins would be more likely to collaborate with facilities using touchless processes.

“In 2020, I would absolutely say we’d be more inclined to work with a facility with photoestimation procedures in place.”

Ciaran Downes, senior director, National Appraisal Services at SGI agreed, saying there are a lot of advantages associated with photoestimating and accelerating claims processing.

“From an insurer perspective, we see photobased estimating as a potential opportunity to assist us in identifying potential total-loss vehicles 20

T R A I N I N G D I R E C T O RY | 2 0 2 0

Desjardins vice-president of claims, Michel Martineau believes it’s clear that photo estimation is becoming the norm.

very early in the claims intake process, allowing us to triage the claim to appropriate channel.”

While the process certainly proves useful— especially in modern times—the insurers also recognize the inevitable drawbacks of such new technology.

Martineau says photo quality can introduce hiccups in the estimation process.

“Sometimes we need to have additional pictures to ensure we’re making the right assessment of the amount of damages,” said Martineau.

Meanwhile, Downes says manual intervention is still required for writing estimates, and ‘desk appraisers’ may be unable to identify hidden damages by simply looking at submitted images, resulting in potentially inaccurate initial estimates.

Despite the drawbacks, the pandemic has made it clear that photo estimation is here to stay.

Both Martineau and Downes believe facilities will continue to offer the service post-pandemic.

“We believe that many repairers who started to offer low-touch options during pandemic will likely choose to continue to offer to customers photo-based estimating options post COVID-19, but it will be interesting to see if the uptake of

“IN 2020, I WOULD A B S O L U T E LY S AY W E ’ D BE MORE INCLINED TO W O R K W I T H A FA C I L I T Y W I T H P H O T O - E S T I M AT I O N P R O C E D U R E S I N P L A C E .”

– M I C H E L M A RT I N E AU, V P O F C L A I M S, D E S J A R D I N S INSURANCE

photo-based estimating will continue over the next year. The scale and extent of the current pandemic will likely drive a lot of those decisions,” said Downes.

Martineau agreed, and said photo-based estimating will likely be the new norm postpandemic, but Desjardins will still be flexible and tailor estimation around the client’s preference.

“We want to be considerate of the client’s needs and the way they want to be taken care of. So, of course it’s going to become the norm—for me that’s clear—but at the same time we want to adjust and when there’s the need and client’s situation requires it, we need to also need to be there to do it more the traditional way.”

At Desjardins, their main priority after the restrictions lift is protecting all employees, networks, and foremost our clients; while following the guidelines provided by the government, said Martineau.

“So, this may mean we have to change the way things are done but we want to make sure that the work is done properly with the right prioritization, while also taking care of everyone’s health.” TD

Where Opportunity Meets Talent!

FREE job postings Focused on the TRADES Access TRAINING Get BETTER RESULTS by getting BETTER CANDIDATES

skillstrader.com

PANDEMIC PIVOT SATA’s Training Centre turned ‘webinar central’

The pandemic may have put a cap on in-person training sessions, but SATA Canada has made the best of this unprecedented situation by taking its product training sessions online.

While the pandemic certainly accelerated the company’s adoption of online webinars, SATA Canada was prepared to continue spreading product knowledge, while complying with social distancing measures. Armed with its Vaughan, Ontario headquarters and training centre, SATA Canada transformed its Toronto training centre into “webinar central”—to cater to its customers amid the pandemic, April Chadwick, marketing specialist for SATA Canada told Training Directory.

“We’re lucky to have a very large classroom that can fit about 50 people, where we’ve set up our ‘webinar central,’with all of our products on display.

We’re also connected to a fully functional repair centre with dual spray booths, where we typically host sessions,” said Chadwick.

Since launching its webinars alongside pandemic shutdowns, SATA Canada has hosted several sessions in its various realms of product knowledge, including breathing protection, filtration, proper spray gun use, features, cleaning and maintenance.

Unlike other webinars, SATA webinars have no set airing schedule. Instead, the company listens to its customer feedback and creates customized sessions when they are needed most.

“SATA webinars don’t follow your typical, ‘tune in at this time, ‘at this date’, schedule,” Chadwick told Training Directory. “We listen to our customer input and cater each presentation to the handling requests we receive—it really is a custom webinar each time.”

Moreover, the sessions have been wellattended, with companies like FinishMaster, Color Compass, NAPA, Belair, BASF, Axalta and PPG tuning in.

“It’s important to note the sessions are also available in French,” said Chadwick.

While the webinars have proved useful in these unprecedented times, SATA Canada continues to insists that in-person, hands-on training is still crucial when it comes to trying new painting tools.

“The webinars are a great way to generate interest, but there’s a hands-on segment to

22

T R A I N I N G D I R E C T O RY | 2 0 2 0

SATA Canada has transformed its Vaughan, Ontario, training centre into a webinar production studio equipped with a full SATA product display.

JP Kleniewski, SATA Canada business development specialist stands in “webinar central.”

product learning,” said JP Kleniewski, SATA Canada business development specialist. “We’ve been able to reach a wider audience, which allows us to see which customers and shops would like to learn more and actually demo the product.”

“It’s been a bit of a slower process with the pandemic, but we’re thrilled to have the TDA certification,” said Chadwick.

Companies interested in setting up a training session with SATA can reach out to contact@SATA.ca. TD

The No. 1 in Refinish

Whether it be exotic cars, exclusive musical instruments or designer furniture: Whenever high gloss surfaces are desired, SATA is the first choice. SATA spray guns, respirators, air filter regulators and a comprehensive range of accessories are exclusively developed and manufactured in Germany. As a result, demanding users worldwide can be sure to work with perfect equipment, ensuring optimum conditions for excellent finishes.

For further information: www.sata.ca SATA Canada Inc. 125 Buttermill Avenue, Vaughan, ON, L4K 3X5 Office: +1-905-660-1101 Toll-free: +1-844-554-SATA (7282) Fax: +1-905-760-1250 E-mail: contact@sata.ca www.sata.ca

INVEST IN TRAINING

Ensuring future success of your business and people

By Sylvain Landry

Sylvain Landry, technical manager, demonstrating the 3D Virtual Tram Gauge and the 10-AV700 Accuvision-3D system.

With the complexity of today's vehicles, it takes a highly skilled technician with advanced tools to perform repairs. Today’s vehicles have technology that help drivers avoid drifting into adjacent lanes or making unsafe lane changes, warn drivers of vehicles behind them when they are backing up, or that brake automatically if a vehicle ahead stops or slows suddenly, or adaptative cruise control that adapts speed to traffic flow, among other things.

These technologies use a combination of hardware (sensors, cameras and radar) and software to help identify safety risks and warn the driver to avoid a crash. it is thus really important that we make sure every component is assembled per original factory location during repairs.

I strongly recommend measuring both ends of the vehicle, even if they don’t physically appear to be damaged. This will confirm that the ends are, in fact, undamaged or that transfer of damage has occurred.

All vehicles in your estimating bay should be 100% measured in 3D to make sure that structural control points are within the OEM-specified tolerances. Modern vehicles have really complex structures and assembled with different types of materials, material strengths and tighter control point tolerances. Each component has to be within a few millimetres of OEM specification upon repair.

A slight misalignment of control points can affect readings of sensors, cameras and radar that can lead to accidents. A 3D pre-scan (blueprinting) will not only ensure the proper repair planning, but will also eliminate any guesswork. Furthermore, it is a must for liability issues that you document the 24

T R A I N I N G D I R E C T O RY | 2 0 2 0

Arman Gurarslan, president of Arslan Automotive, working with the 60-36EZ Tecna Smart Plus Spot Welder.

work to be done. After any repair, remeasure and document the post-repair state of the vehicle for the protection of the shop and you, the technician.

Needless to say, you must follow the OEM repair procedures to the letter for each repair.

Every vehicle should be also scanned with an OBD2 scanner and if required recalibrated to ensure proper function of driving aids. With that proper produced documentation, your technician will have a better picture of the damage analysis of the vehicle.

The technician will repair the car more effectively following the OEM repair manual. After the repair, the 3D post-repair scan will prove that the vehicle has been repaired within OEM tolerances.

THE IMPORTANCE OF TRAINING. When a shop has a well-trained team that ultimately leads to a more profitable and efficient work environment.

Training offers companies an effective way to invest in their employees. When employees feel their employers are interested in their success, they feel more engaged in their jobs. In this way, training leads to a more positive work environment and happier employees. When technicians are not well trained, they tend to make more mistakes that cost the shop money. Well-trained technicians make fewer mistakes and deliver a better final product to your customers.

Arslan Automotive Canada offers free on-site training with the purchase of AccuVision-3D measuring system, TECNA Spot Welders, FIMER Pulse MIG welders, and dent repair systems. arslanauto.com.

QUICKEST, SIMPLEST AND MOST ACCURATE 3D MEASURING SYSTEM IN THE WORLD -

NO Moving Parts NO Lasers, NO Targets, NO Adaptors NO Magnets, NO Arms, NO Extensions NO Wires, NO Wi-Fi, NO Bluetooth NO Calibration Needed MITCHELL chassis data

NEW NOW INCLUDES WHEEL ALIGNMENT DIAGNOSTICS SOFTWARE

ACCUVISION-3D®

IS RECOGNIZED BY ACCUVISION-3D CERTIFICATION PROGRAMS IS RECOGNIZED - CCIAPBY CERTIFICATION - Certified PROGRAMS Collision Care - -CCIAP Honda ®

- Honda

Made in Canada

accuvision-3D.com Toll Free: 800-465-8575

CSN 427 AUTO | AVENUE COLLISION Take the leap and thrive

By Maddy Kylie With more than 50 years of experience, CSN 427 Auto Collision has deep roots in the collision repair industry. Since day one, this family-run business has unequivocally demonstrated the value in taking risks and striving for constant betterment— qualities that are especially important in this new pandemic day and age.

The company has always taken risks—and thrived because of it. Right from the get-go, the D’Alessandro family-run business has never stayed stagnant. Beginning with Ralph D’Alessandro when he launched his very first body shop.

Ralph didn’t take time to get comfortable owning one shop before he decided to expand the business by investing in a much larger property—which was previously a light manufacturing building.

This decision was especially risky, as the family had to transform the space to operate as an automotive facility, requiring them to invest heavily and install all new equipment.

The company’s next big move occurred in 1999 when CSN Collision Centres were formed.

This partnership allowed 427 Auto Collision to keep its identity, while remaining under the same umbrella as the “best of the best shops,”explained Lorenzo D’Alessandro, President, CSN 427 Auto and CSN Avenue Collision.

To further the company’s reach and continue its legacy of growth, the D’Alessandro family began looking into OEM certifications, which were just beginning to gain popularity as vehicles started to become more sophisticated.

The first-ever vehicle CSN 427 Auto received an OEM certification for was the Acura NSX in 1999.

In the following years the company continued to grow and expand its network to become one the first shops in North America to be OE certified in both aluminum and steel.

Investing heavily in 2004 to become certified for Audi aluminum repair was a “big risk,” said Lorenzo.

“In the beginning it was very difficult, very few manufacturers were using aluminum and at the time no other repairers we’re really considering it.”

Over that past 16 years, CSN 427 Auto has continued to concur challenges in leaps and bounds. Currently, the shop is one of the mostOE-certified facilities in the country—with its most recent OEM certification coming from Tesla at both CSN 427 Auto and CSN Avenue Collision, “Our Shops are proud to have earned over 26

T R A I N I N G D I R E C T O RY | 2 0 2 0

Check out the aluminum room at CSN 427 Auto

Part of the production facility at CSN 427 Auto

20 certifications. This has been a long journey and continues to be a lot of work, but we believe that this is the future of repair. We are always continually growing here investing in certifications, tools and training is a must,” said Lorenzo.

CSN 427 Auto was also the first Canadian shop to join the Akzo Nobel Platinum North American Performance Group, a group of high performing collision centres that meet to discuss continual improvement initiatives and work through shop issues.

“As a Canadian shop, it was a big deal to be a part of this group and it helped us focus on creating the team environment we have today” explained Lorenzo. Soon after, the company received its first major award - North American Body Shop of the Year.

CSN 427 Auto’s current goals are continuing to obtain certifications and getting ahead on training.

“The pandemic has been a good opportunity to take a closer look at the training programs we are involved in—from OE certifications to I-CAR and Akzo Nobel, there are so many different courses available” said Jessica D’Alessandro, PR and Marketing coordinator at CSN 427 Auto. “It’s easy for shops to get lost and we want to offer the best courses to our team.”

With so many new technological

advancements coming into play, Lorenzo urges shops to keep up to date on training and continue to pursue OEM certifications.

“If a shop is not doing training and updating equipment it’s going to catch up to them,” he warns.

Although OEM certifications are quite costly and time consuming, CSN 427 Auto and CSN Avenue Collision are unwilling to neglect them.

“The top priority is our customers and their safety,” said Lorenzo. “Without the right repair procedures, equipment and training we can’t see how you would ensure a repair has been completed properly—this is not a risk our shops are willing to take.”

Continual training and the inability to settle for nothing short of spectacular has played a role in CSN 427 Auto’s success.

“At our shops continual improvement is a major part of the culture and training is a huge component of this—we take pride in what we do and the high-quality repairs we are known for.

Staying up-to-date with the newest training and technology is a necessity.”

Throughout these unprecedented times, CSN 427 Auto’s willingness to grow, take risks and learn can be seen as a source of inspiration for shops all over the nation.

“We’re continually changing, and not fearing that change,” said Lorenzo. TD

For over 50 years CSN 427 Auto and CSN Avenue Collision have partnered directly with OEs, dealerships and insurance companies to produce safe, high quality repairs. When you take your vehicle to one of our facilities you can rest assured it will be serviced by highly skilled technicians, equipped with the latest repair technology and procedures.

427autocollision.com | Avenuecollision.com 427 Avenue full page ad.indd 1

2020-08-24 2:15 PM

Training the next generation of automotive technicians The automotive aftermarket industry is undergoing rapid changes as customer expectations evolve and vehicles become more technologically advanced.

This acceleration of digital innovation is reshaping the career journey of automotive technicians.

Traditionally, individuals who work in the automotive aftermarket industry have an affinity for cars and how things work. That basic skillset is still an important starting point for a career in this industry. But the training and expertise required today to earn certification has evolved to a new level. Auto technicians need to understand complex on-board technologies, drive trains, computer and electrical systems. They must also have a solid working knowledge of tools and techniques like smart welding, spray guns, vehicle diagnostic systems and more.

Recognizing the need in the industry for continuous learning and development,

Fix Network, the leading automotive aftermarket network in Canada, launched its first Training Centre in Milton, Ontario last year. This year, a new training facility opened at the company’s headquarters in Blainville, Quebec with 6,000 square feet of shop space and a separate 18 seat classroom. A third training centre is in progress in Calgary, Alberta.

“The training center has been a project in the making for the last five years,” said Yves Roy, Fix Network’s Regional Vice President for Quebec. “The unique concept of replicating a complete shop environment will support our network for many years to come.”

The purpose of this training centre is to give new as well as seasoned technicians the opportunity to update their skills and knowledge. Depending on their experience and skill level, technicians could spend anywhere from a few weeks to a year at the facility.

“The training center isn’t just a facility. It’s a complete program that will help improve the skillset of apprentice in any phase of the repair process,” said Roy. “The program gives them hands-on experience using the latest tools and technologies in the shop space as well as the educational courses on all aspects of the business, from estimating to customer experience.”

Technologically advanced training The training centre consists of three dedicated spaces for collision, glass and mechanical training. The entire facility is outfitted with the latest tools and technology to repair and service any vehicle that rolls through the shop door. While each trade is different, the one thing they have in common is today’s modern, complex vehicles.

The network’s franchise owner operators can send their technicians to the training centre to get hands-on experience in the latest equipment. It is also great for apprentices that need to hone their skills in a fully functioning collision, mechanical and auto glass shop environment.

28 2

T R A I N I N G D I R E C T O RY | 2 0 2 0 FIX NETWORK Canada

The equipment includes a fully equipped downdraft Global Finishing Solutions spray booth, complete with a REVO Infrared Accelerated Curing System. A prep area functions as a complete downdraft paint booth with its own REVO drying system. Compressed Air Centres by Kaeser take care of the compressed air needs. All of the spray guns used in the booth are top-of-the-line entries provided by SATA Canada. The aluminum repair room is equipped with Car-O-Liner frame equipment, Car-O-Liner welding system and Car-O-Liner measuring system.

The facility also includes the Quick Check Drive, Quick Tread Edge and Revolution systems from Hunter Engineering. These systems offer unprecedented speed and accuracy. For example, the Quick Check Drive alignment inspection system can scan a vehicle every three to five seconds. Quick Tread Edge seems to have been designed with a similar philosophy in mind. The drive-over system from Hunter automatically measures the tread depth of each tire from edge to edge in seconds. Hunter Engineering touts the Revolution as a truly one-of-a-kind tire changing machine, winning numerous awards since it was first introduced.

Investing in future generations Fix Network wants to play a role in solving the lack of people coming to the industry. It is building associations and partnerships with suppliers and franchisees as well as working closely with trade colleges to identify and create opportunities for the next generation to learn about the industry, improve their skills and find a meaningful long-term career.

The training centers are designed to meet the ongoing development needs for individuals working in the Network’s four brands: Fix Auto, ProColor Collision, NOVUS Glass and Speedy Auto Service.

However, they are only one piece of the

bigger investment that Fix Network is making in developing the next generation of automotive technicians.

In this past year, the company has consolidated its National Training team and developed a comprehensive curriculum based on role as well as personalized learning path by brand. Topics covered include quality control, parts management, shop systems and software, and customer service. One of the courses, Estimation 1.0, introduces the basics to less experienced estimators; this is something not currently offered anywhere except in private schools. Another course is Orientation, which provides a consistent and standardized way of operating for network franchise partners and their employees.

These courses are offered in a modern classroom setting. Instructors can easily call up the latest in audio-visual material on the built-in large screen at the front of the class. The desks are arranged in a U-formation, allowing for demonstrations to be conducted in front of all students.

Each desk is equipped with power to plug in laptops or other devices.

When the pandemic started, the Network adapted its live training courses to a successful virtual format. In the fall, the company will launch Ignite, a new online learning management system for its franchise partners. It is also exploring new methods of training, such as video-based and virtual reality formats, among others.

Fix Network is also supporting its shops attain I-Car certification by providing live classes, including welding courses for Gold Class certification as well as training plans and support throughout the process. The training centres are I-Car certified Gold Class Aluminum.

Looking ahead, Fix Network is working on a new program aimed at foreign workers to introduce them to the Network and the industry overall. As Canada continues to be a preferred destination for skilled immigrants, the program seeks to help talented individuals update their technical skills and meet the high safety standards required in the Canadian automotive aftermarket industry.

T R A I N I N G M AT T E R S . C A FIX NETWORK Canada

29 3

ASK AWAY BETAG Innovation’s trainers are always available The pandemic may have put a temporary damper on in-person training in the industry, but BETAG Innovation says its online training platform is capable of delivering the same value as its traditional instructor-led training.

With most of its in-person sessions cancelled, BETAG developed the ‘Ask our BETAG trainers’ service, which allowed estimators and technicians some one-on-one time with a BETAG trainer via video conference tools.

Dave Flockhart, BETAG’s chief operating officer says the tool is designed to ensure employees meet BETAG expectations for training.

“It was especially challenging to replicate the same level of engagement and substance seen in the typical in-person session in an online format,”Flockhart told Training Directory.

Ask Our BETAG Trainers is not limited to those who have purchased BETAG training in the past—the program is open to all estimators and technicians. Flockhart says the program offers an innovative way to brush up on skills in this particularly challenging time.

While the platform does offer a questionand-answer portal where bodyshop employees can ask specific questions to BETAG trainers, it also offers much more. To make the service effective in its goal, BETAG has striven to make its training as interactive as possible.

“It’s a training journey,”said Flockhart.“There are lots of virtual stimuli along the way to keep the attention of participants and make the training as effective as possible.”

Given the success of the platform, Flockhart believes BETAG will continue offering the service even after in-person training resumes.

“Instructor-led training will, of course, always be our focus,” said Flockhart.

“However, this platform has allowed BETAG to innovate in the new normal.

Online may not always be preferable, but it does offer some advantages for shops; the cost of havinganinstructor come foranin-person session is a high one, and some shops can’t always afford it. Online options allow that price to be lowered to shops, and technicians and estimators don’t need to travel to complete their training.”

30

T R A I N I N G D I R E C T O RY | 2 0 2 0

BETAG Innovation’s skilled trainers are available to answer your questions via the BETAG Ask Our Trainers platform.

Flockhart also said the platform has the ability to offer accelerated training: some online sessions can be completed in two days, where in-person equivalents may take place over a five-day span.

“This allows participants to complete the work on their own time,” said Flockhart.

“It also allows work to continue in the shop while simultaneously completing training initiatives.”

Although COVID has introduced unprecedented changes across the board, Flockhart feels the pandemic has acted as an escalator for BETAG, pushing the company toward further innovation and offering the same high-quality training in different ways.

“This cloud does have a silver lining,”he said.

B E TA G D E V E L O P E D T H E ‘ A S K O U R B E TA G TRAINERS’ SERVICE, WHICH ALLOWED E S T I M AT O R S A N D TECHNICIANS SOME ONE-ON-ONE TIME W I T H A B E TA G TRAINER VIA VIDEO C O N F E R E N C E T O O L S.

How important is strengthening relationships with staff and insurance partners?

You’ve been in the business a long time.

You’ve overcome the complexity of repairing the constantly changing technology of vehicles. Among the many important industry relationships, you recognize success is predicated on building a highly committed internal team and instilling genuine trust within your insurance community. To stay on track you’re ready to focus on the single greatest advantage any owner can build in themselves and their business...

Leadership.

The Ally Leadership Development Course is no gimmick. This is a proven model that successful business owners like you have embraced and driven even greater results.

It is a highly personalized, 6-month program designed to unlock the full potential of both current and future leaders offering: • Customized individual sessions • Strengths & motivations assessment • Flexible, bite-sized learning modules • Increased performance efficiency • Alignment of company vision to action What sets the Leadership Development Course apart is that we ensure the course experience fits the individual’s real-world situation in a pattern of continuous learning and personal growth.

Building great leaders inside great companies is what we are all about. I invite you to learn more.

I’m Jay, let’s talk today.

416.587.1748 / allybusinesscoaching.com

Ally Business Coaching

COLOR COMPASS UNIVERSITY

How Color Compass brings industry training to the forefront Today’s business and technical training requirements can be a complex maze to navigate.

Color Compass University facilitates and provides a variety of training options to the collision repair industry that can be customized to individual shop requirements.

The company’s first training centres were in Edmonton and Winnipeg and provided primarily refinishing training, but soon evolved with the newer locations in Calgary and Coquitlam, B.C., to host full technical and business sessions.

COURSES INCLUDE: • Scheduled and on-demand technical training and business-management workshops • Product, equipment and refinishing demonstrations • Automotive Management Institute courses that offer industry-recognized certificates and professional designations for the collision repair industry training can be accessed via the Color Compass website • OEM forums, seminars and specialized certification training •Comprehensive welding training

32

T R A I N I N G D I R E C T O RY | 2 0 2 0

• The latest in equipment manufacturers’ advanced technical training, including frame repair, 3D measuring and diagnostics (scan and calibration tools) • Industry-leading production, business management and financial performance courses Training coordinators can do a training needs analysis and provide the latest info on how to obtain a wide variety of accreditation and certifications, including I-Car and OEM programs.

The evolution of more complex equipment, certification requirements and business solutions quickly saw the training centre calendars fill up in recent years to satisfy an increasing need.

OEMs have also turned to CCU facilities to train in approved equipment and certification courses and to host meetings.

CCU has also become a popular place to host information sessions and industry forums as the need to communicate the latest trends and requirements increases.

Internal staff training has also become of the utmost importance to Color Compass.

Training workshops are held for regularly for employees to keep them informed and educated.

Further, Color Compass has used the current social distancing situation to offer insightful webinars to its clients.

“One of the toughest things happening in the industry right now is the ability to stay current as the complexity of collision repairs continue to increase,” says Color Compass. “Our mission is to help satisfy the demand for knowledge and skills required for effective job performance.”

Color Compass University’s leading-edge training centre during a classroom session.

sSCANS yPREtems on the vehicle. Any ac&tion that rPOST-SCANS esults designed as an al in one solution for col is on FAiRzablMINeGiwizDabltAhLetEhwi,eNtshop’hYt1h7es3shop’5logosandlogoaddrandess,addrsoess,theso the ed ditrectdldiy troectthlye tionsurthe- insurSYS MS906TS is afforisdablaffoyrdably reportsrecanportbes cansubmibe tsubmi Now wiNowth morwitehtmorhane60thanmil60ionmivehil iocnlevehis incles in Autel’sAutMaxiel’sSYSMaxiMS906TS . The MS906TS is is desiair sghnedodesips.fgoInedrt’cols afnliosraiolcoln-sshops listieomn shops fcoocused feoacused ondertheseon t•heseance tin lohse UniofthbteadtUnieStryat-etseduspStwilaitehedssomevwioltthagtsome yepeanofdtyAdvanced peiscoofn-Advanced UdesiS gUnedcarPancedesirOitegoRrnedcarTencourf@rormAiteoUrtTencourhfarEegeoLmt.aCtbletOhchniaeMget.taThetcbleiachnienstMS906TS r e p y d e r tcoiaexecut ns to execut e e The taTheblet tenabl ableteenabl s technies tceiachnins tcoians to Driver DrAssiiverstaAssincesSysttanceemSyst(ADAS) em (A, DAS) and 92., and7 92.7scans.scans. in diaicgnosts, repaiics,rsr,epairs, and ofandfers ofinfsurers- insur- industirnydustbestryprbestacticpresactinicdiesagnost percentperofcentnewofvehinewclevehis beiclnegs solbeidngwisolthdsuchwith suchquicklyquipercklfoyrmperthfoermscansthe scans necsysttionems,osystf elcolecms,tlirsicioacolnl cshopsliisrciounitsshopsperrefqourimperresthftoehrmaessentt thhee essential thaiance-atlof errance-esadyad,vracustenadyceod,micustizaablgonmioesprtziablcesandewiprthepostmandodscanupostle scan• cal85ib-2ra8caltio-i3ns,b5r8a7tandions,documentand documentation.ation. mentement d withedimwiagesth images Pre andPrePostandScans.

Post Scans.

GM allGMudedalltuodedthoseto sys-those sys-reportsretporhattscanthatbecansupplbeesuppl vehteicmsle iisnteimsutsbsposiienqiutseionposintlystttaeitosentmentestdatotewrementnistiunrgewrtphirtatoinpgevenerthatcoevendtainkeng anwitadkenthadtahwipettahaibltohnetftucameranblcteitonacamer,altihtyenaan,saveddthaenn saved• WWW.AUTEL.COM

N ESSENTIAL REPAIR TO COLLISION REPAIR Advertorial

Advertorial

embedded antenna for TPMS embeddedsensor antenna for TPMS activation sensor activation and programming. and programming.

From first touch, the MS906TS From first touch, with the MS906TS wireless with wireless Bluetooth VCI dongle enables Bluetoothcollision VCI dongle enables techs collision techs to get right to work. The tool’s to get rightAutoVIN to work. The tool’s and AutoVIN and AutoSCAN functions identify AutoSCAN the functions vehicle identify the down vehicle down to trim or engine option and to trimscan or engine all optionavailable and scan all available system modules for faults. system This modules data for faults. populates This data populates the post-collision PreSCAN the post-collision report for PreSCAN insurreport for insurance carrier submittal and ance acts carrier to submittal establish and acts to establish a a baseline of the vehicle’s pre-repair baseline of the vehicle’s condition pre-repair condition that will dictate the shop’s thatrepair will dictate plan. the shop’s repair ADAS plan. ADAS devices—radar and camera-based devices—radar and units camera-based often units often impacted in crashes are identified impacted in crashes in arethe identified Autoin the AutoSCAN and saved in reports SCAN with and saved an in reports ADAS with an icon, ADAS icon, which is highlighted as a supplemental which is highlighted as a supplemental calibracalibration. Notification and service tion. Notification of these and service systems of these systems is a necessity for modern is repair a necessityshops for modern repair and shops this and this ADAS module identification ADAScomes module identification standard comes standard on on all Autel MaxiSYS tablets all in Autel the MaxiSYS AutoSCAN tablets in the AutoSCAN fea-feaand Post epair Scans experts understand the value of using diagnostic Pre and Post Scans ture because Autel understands ture because Autel how understands important how important rom experience during all their posthow collision repair procedures. They know from experience how this repair step is becoming this repair to step allisshops. becoming to all shops.

R

ance compani es. es. “minor“mibodynordamage body damage or glassorrgleplassacement replacement may mayand emaiandleemaid to ltehde tionsurtheanceinsurcompani 175 CENTRAL AVENUE,AVENUE, SUITESUI200TE 200 ess touchscr een AndreenoiAndrd tabloiedt tiasblet is 175 CENTRAL result rinesuldamage t in damage to onetoro onemorore safmoretey-safreleatye-drelateThed wiTherelesswirteoluchscr NGDALE,NGDALE, NY 1 7NY35 1 735 on FARMI systemssystonemstheonvehithcelevehi. Anycleact. Anyionactthationretsulhattsresuldesits gneddesiasgnedan alasl anin oneall insoloneutiosoln fuotriocoln fliosriocoln lisiFARMI • USSUPPORT@AUTEL. COM COM epair shops.

It’s anIalt’sl-ansystalelm-systcodeemrecodeaderreader • USSUPPORT@AUTEL. in lossinoflobatsstoferybat-suppltery-iesuppld voliteadgevolandtagediandscon-discon-repair rshops. fers advanced diagnostdiaicgnosts witihcsmodul with modul e •e 855-•288-855-3587288-3587 nectionnectof ielonectofrielcalectciricuialtcis rceuiquitsreresquithatresthtehat thtehat oftfheatrs ofadvanced AUTEL.ACUTEL. OM COM tion fautnctioniofunalnctitiyoandnalitany and an• WWW.• WWW. vehiclevehiis subsequent cle is subsequent ly testelydteostensur ed toeensurpropere procodiper ngcodiandngadaptandaadapt

systems complicated are. They and interconnected these modern automotive systems are. They

g systems have seen how not evenbeing a minor impact might result in malfunctioning systems not being

Collision shops choosing Collision to keep shops choosing diagnostics to keep diagnostics and repair services inhouse, and repair will services find inhouse, the will find the their provides daily an easy routine. solution to both, it quickly becomes adopted into their daily routine.

MS906TS has all the affordable MS906TS has all diagnostics the affordable diagnostics and service capability they and service need capability with theyabout need with about 20 20 direct access service direct accessincluding service functions including suchsuch ManyWhen safety and securielectrical function.

Many safety and securi-functions vehicle manufacturers issued position collision post-repair resets collision as post-repair steering resets angle as steering angle nts, sensors and Electronic ty-related components, sensors and Electronic statements urging the collision repair industry and passenger seat occupancy, seat occupancy, bag resets air bag resets ) require calibration Control Units (ECUs) require calibration and/or and passengerair conduct Pre and Post Scans on and/or any vehicle and door and window calibrations. and door and window Plus, calibrations. with Plus, with d.” learns when replaced.” involved in an accident, insurance companies purchase of one of Autel’s purchase ADAS of one calibration of Autel’s ADAS calibration started reimbursing collision shops for such frame systems and an ADAS frame systems software and an ADAS upgrade, software upgrade, scans. General Motors, for example took the the technician can use the the technician MS906TS can use theto MS906TS to position that “all vehicles being assessed for perform ADAS camera, night perform ADAS vision camera, and night vision radar and radar collision damage repair must be tested for system calibrations. system calibrations.

Diagnostic Trouble Codes during the repair estimation to identify the required repair.” The Once the vehicle is repaired, Once thetechnicians vehicle is repaired, technicians can can 2016 statement went on to endorse the use of recall the vehicle by repair recallorder the vehiclenumber by repair order or number or a PostScan to ensure that not only the repairs perform make anda VINpost to perform scan a post scan were successful but that no new faults were in- vehicle make and VIN to vehicle of the vehicle to ensure all of the previous vehicle to ensurecodes all previous codes troduced during the repair. Similar statements have been resolved and no haveadditional been resolved and nohave additional have have been issued by almost all vehicle manubeen generated as a result beenof generated the asrepairs. a result of the To repairs. To facturers including Honda, Ford, Volvo, Lexus/ ustomizable with your Reports are customizable with your make the MS906TS highly makeefficient the MS906TS highly forefficient shop for shop Toyota, Mercedes, Subaru, BMW/Mini, Mazda, n. Submit reports to shop’s information. Submit reports to use, the pre and post-scan use, reports the pre and post-scan are reports customare customVolkswagen, Hyundai/Kia and Nissan/Infiniti. directly f rom tablet. insurance carrier directly from tablet. izable with the shop’s logo izable and with the address, shop’s logo and so address, the so the reports can beissubmitted reports directly can be submitted to the directly insurto the insurS906TS is more affordably Autel’s MaxiSYS MS906TS affordably Now with than 60 million vehicles in carrier from tablet. ance carrier The fromMS906TS the tablet. The MS906TS is is n shops focused ontype these designed for collision shops focusedthe on these the United States with some of Advanced ance designed to encourage technicians designed to encourage to technicians execute to execute nables technicians to and 92.7 scans. The tablet enables technicians to Driver Assistance System (ADAS), industry best practices diagnostics, best practices in diagnostics, repairs, repairs, scans and offers insurquickly perform the scans and offers insur- inindustry percent of new vehicles being sold with such calibrations, documentation. calibrations, and documentation. zablesystems, pre collision and shops post scan ance-ready, customizable and pre and post scan perform the essential supplemented images reports that can be supplemented with images Pre and Post Scans.with GM alluded to those syst camera, saved tems in itsthen position statement writing that even taken with the tablet camera, then saved nsurance companies. “minor body damage or glass replacement may and emailed to the insurance companies.

CENTRAL AVENUE, SUITE 175 CENTRAL 200 AVENUE, SUITE 200 creenresult Android The wireless touchscreen Android tablet is in damage totablet one or moreis safety-related 175 11735 FARMINGDALE, NY 11735 n onesystems solution forAny collision designed as an all in one solutionNY for collision on the vehicle. action that results FARMINGDALE, • USSUPPORT@AUTEL.COM all-system code reader shops. It’s an all-system code reader in loss of battery-supplied voltage and discon- •repairUSSUPPORT@AUTEL.COM • 855-288-3587 • 855-288-3587 d diagnostics with module that offers advanced diagnostics with module nection of electrical circuits requires that the WWW.AUTEL.COM • WWW.AUTEL.COM on functionality and adaptation functionality and an vehicle is subsequentlyand tested toan ensure proper •coding

so when directly damaged. a new Their option main concerns are efficiency and liability, so when a new option

>

TEL: 85 .28 .3587 • EMAIL: US UP ORT@AUTEL.COM AUTEL.COM • MAXITPMS.COM • MAXISYSADAS.COM

TEL: 855©2TEL:.20288.0 855A3UT587E.L2U88..•S. EMAI EMAI I3N587C., ALL•:RUSSUPPORT@AUTEL. IGHTS LRE:SUSSUPPORT@AUTEL. ERVED COM COM AUTEL.CAUTEL. OM • MAXI COMT•PMS.MAXICTOMPMS.• MAXI COMS•YSADAS. MAXISYSADAS. COM COM ©2020 AUTEL©2020U.S.AUTEL INC., ALLU.S.RIINGC.HTS, ALLRESERVED RIGHTS RESERVED

TEL: 855.288.3587 • EMAIL: USSUPPORT@AUTEL.COM AUTEL.COM • MAXITPMS.COM • MAXISYSADAS.COM ©2020 AUTEL U.S. INC., ALL RIGHTS RESERVED

TRAINING—WHERE DOES IT END? It doesn’t in this industry, training is career-long

By Stefano Liessi

T

raining should never end; not for anyone, in any profession.

The term training is a household word; however, maybe we should paraphrase the term using synonyms such as ‘learning,’ ‘educating,’ or ‘upgrading’ to encompass a wider variety of options.

Regardless of how you wish to use the term, the action of training itself should never end.

People discuss it continuously in business and life in general, but how do we know where, when, what, and how?

In the collision industry there are multiple roles that are available to those interested in the trade.

A technician can begin as early as high school in some places, moving into an apprenticeship achieving a certification or Red Seal designation.

The latter part being as short as four years, and for some, an endless journey.

I continuously see technicians during my certification sessions that were licensed 10 to 30 years ago and have not really bothered with the slightest amount to upgrade.

I recently had an attendee in one of my welding sessions that was in possession of a certificate for an I-CAR welding certification from 1983. When you have an individual that has been at something for 30+ years, you would like to assume that they are fluent in their trade. Sadly, it is usually quite opposite. Many become complacent with how they do things, be it correct or incorrect—it is what they are familiar with. The hard part is to get them to realize the value in changing what they have been doing for so long.

Does the adage, “you can’t teach an old dog new tricks” sound familiar? Well, you can if the right approach is used and you get buy in from your student. I often wonder why a person would choose not to advance their knowledge. The fact is many would like to, given the right conditions— however, there are still those that show up because they are told to, not because they want to.

34

T R A I N I N G D I R E C T O RY | 2 0 2 0

Technology has placed opportunity on all parties to advance themselves in their roles. This applies to all the staff members that make up a repair facility, estimators, CSR staff, technicians,

I R E C E N T LY H A D A N AT T E N D E E I N O N E O F M Y W E L D I N G S E S S I O N S T H AT WAS IN POSSESSION OF A C E R T I F I C AT E F O R A N I - C A R W E L D I N G C E R T I F I C AT I O N FROM 1983. WHEN YOU H A V E A N I N D I V I D U A L T H AT H A S B E E N AT S O M E T H I N G F O R 3 0 + Y E A R S, YO U WOULD LIKE TO ASSUME T H AT T H E Y A R E F L U E N T I N T H E I R T R A D E . S A D LY, I T I S U S U A L LY Q U I T E O P P O S I T E .

painters, and the list grows. All these roles have evolved, a CSR needs training on how to deal with customers and vendors, not to mention a solid understanding for many in the world of communications and correspondence.

Estimators now need to now more about the vehicle than just algorithms of what to click and add to a sheet, they need to understand the mechanics of a collision and the effects of the impact. If you have been through post secondary education, you are aware of the importance of a good, solid foundation and verifiable research.

Many of us turn to the quick fixes of Google and YouTube—which serves it purpose in enhancing your findings—but we must remember that there is far more bad than good on those platforms. You must know what you’re looking at.

Technicians and parts people are tasked with navigating the highway of multiple parts and superseded part numbers along with the “onetime-use” issue. Electronics make up a massive portion of the automobile today and knowing what to do with these features and how to work with them is paramount to a successful repair.

To stay on top of your game you need constant access to knowledge.

Webinars and online options are an okay way to enhance your learning but should not be the sole source in upgrading your training. In many areas, training require hands on assistance paired with experience and explanations, enhanced with answers to the popular question “why.”

To be fair, it is not possible to bring someone that is lacking years of upgraded knowledge up to date in a course or two and a couple of online sessions. This is unrealistic for all parties involved.

The answer? A steady stream of knowledge made available so staff can do a little at a time, eventually supporting the idea.

Do not think that because you are in a different segment of the industry, there is still a requirement for keeping up with the Joneses.

T O B E FA I R , I T I S N O T P O S S I B L E T O B R I N G S O M E O N E T H AT I S L A C K I N G Y E A R S O F U P G R A D E D K N O W L E D G E U P T O D AT E I N A C O U R S E O R T W O A N D A C O U P L E O F O N L I N E S E S S I O N S. T H I S I S U N R E A L I S T I C F O R A L L P A R T I E S I N V O LV E D .

THE ANSWER? A STEADY STREAM OF KNOWLEDGE MADE A V A I L A B L E S O S TA F F C A N D O A L I T T L E AT A T I M E , M A N Y T I M E S , E V E N T U A L LY G E T T I N G O N B O A R D .

A Red Seal technician and the founder of Canadian Collision Specialist, Stefano Liessi enhances his experience with 12 years of I-CAR instructing coupled with high school teaching to bring you training that encompasses all learning types. Having experienced the corporate side of the industry, along with management and ownership, Stefanos focus is getting it right the first time with proper repairs, equitably, for all the people involved in the collision industry.

Cood/Wiie Gllss Reeooaa Tool

Insurance partners are not excluded from this— the fact that you are outside of the shop tells me you need it more than ever. Complacency is a vicious detriment to any role. A direct connection with the floor is all but lost in these corporate roles, which in turn leaves you behind instantly regarding procedures, technical advancements, and relations. It is not only about the techs.

Regardless of the role you hold, there is always a need for training, no one knows everything, this is a fact. So, whether you are a technician needing to update welding skills, or a CSR needing some people skills, an estimator needing some research and comprehension upgrades, or a manager needing process, communication and management enhancements, there is always a need for training. There is an abundance of educational resources available to everyone in many forms from; institutions, independent consultants, to—dare I say it—the Internet.

If you have read this far in this publication of Collision Repair’s Training Directory, congratulations! You realize the importance of this investment and you are on the right path. TD

REDUCE CYCLE TIME

Raptor is powerful, small, light, and easy to maneuver on all types of auto glass. This tools makes for quick and efficient training providing a quality tool for quality work for all technicians.

REDUCE SUBLETS KEEP LABOR IN SHOP INCREASE LABOR HOURS

PREFERRED METHOD FOR R&I’S OF AUTOMOTIVE GLASS

• • • • •

Auto Glass Tools

512.388.7715 • sales@equalizer.com • www.equalizer.com T R A I N I N G M AT T E R S . C A

35

ALL CLEAR? THINK AGAIN Developing an effective scanning process

By Chuck Olson

T

hose collision businesses that develop an effective diagnostic scan process will see the benefits almost immediately.

A diagnostic process—like strategy-based diagnostics—performed by a qualified diagnostic specialist can save a collision repair facility money, cut back touch-times, improve capacity, reduce the risk of legal liability, and, most importantly, improve the safety of motorists on the road.

It can even improve client and insurer relations.

When maintenance items—such as failing batteries—and worn components, switches and electrical motors are identified during diagnostic inspections, an effective diagnostic scan process will allow a repair business to determine who is responsible for the cost of the repair—be it the vehicle owner, auto insurer or manufacturer— rather than just being added to a loss claim.

Presenting all parties with the necessary, accurate test and inspection results is sure to win trust. While customers might not be happy to have to pay for a battery, addressing maintenance opportunities becomes easier when the problem is readily identified and documented.

36

T R A I N I N G D I R E C T O RY | 2 0 2 0

Properly trained and experienced diagnostic technicians are able to zone-in on the true needs of a repair, reducing unnecessary procedures and identify those commonly missed safety items early in the repair process.

They are also able to better determine what procedures an insurer is or is not responsible for related to a loss claim—and to document the evidence.

At the very least, presenting all parties with the necessary, accurate test and inspection results is sure to win trust.

On the other hand, those collision businesses that do not have an effective diagnostic scan process may expose themselves to legal dangers—and their customers to physical ones.

Collision facilities may not even realize what is wrong with their diagnostic approach.

Unfortunately, there are some serious misconceptions within the industry about how to use scan tools and what exactly there capabilities are.

The most significant of these misconceptions is that by pulling diagnostic trouble codes (DTCs),

a scan will tell you exactly what needs to be done to fix a vehicle. Unfortunately, a basic code-pull barely scratches the surface of what is involved in the scanning and diagnostic process.

It is pretty simple to clear DTC codes and to get a report saying they are all clear. Many drivers and collision business owners believe that‘all clear’ really means ‘all clear.’ This isn’t—at all—the case.

If that sounds like the approach your business is taking, you are not in the clear—, especially from a liability standpoint.

In reality, by executing clear code functions, the automotive computer system receives a reset command from the scan tool.

The module’s immediate memory of sensor and fault information is wiped—which usually causes the system to forget the out-of-range sensor data that set them off in the first place!

Any experienced automotive technician will agree retrieving and/or clearing trouble codes is only the starting point.

Effective diagnostics involves using all the functions and data available with modern scan tools.

At Airpro Diagnostics we use several test and data fields we call “component level scanning”. To make effective use of the information, a trained technician has to go into the individual modules and check through the code’s status and data within each.

But even this does not always give you the remedy. By pulling information from the relevant module, the technician will see between 30 and 100 lines of data. This will give them enough information to significantly reduce the shortlist of possible causes.

Further investigation will allow them to narrow things down even more. Here’s the caveat, though.

The numbers reflect data—data which may or may not reflect reality—and when it comes to verifying the situation in the vehicle, a remote diagnostic technician needs a capable auto repairer at the vehicle to investigate. In order to meet the criteria to say the system is good, it has to pass a physical-check, which may or may not reveal that the problem is still there.

Take, for example, the diagnostic specialist discovers that a DTC or data is reporting a lean condition. On the basis of the DTC, the cause could be related to the voltage feed, the command fuel delivery system, or any number of other causes— including a problem with the sensor itself that requires further inspection. And don’t forget about the required calibrations, programming and initialization needed after repairs.

Another common misconception relates to how scans should be performed—and who should be performing them. It is widely—and incorrectly—believed that a single automotive

technician can be responsible for the entirety of the scanning and diagnostic process, on every vehicle while using a single scan tool.

As someone who has worked in vehicle diagnostics for over 30 years, the idea that any single technician would have the knowledge required to be effective on every vehicle seems ridiculous. Leaving the speed at which the technology is changing aside, knowing how to accurately interpret the diagnostic information for one brand of vehicle won’t prepare you for another one.

In fact, at AirPro, my colleagues—who have often spent years working in diagnostics at the dealership level prior to joining the team— spent two full months mastering a single OEM diagnostic language. While they will then go on to become familiar with the diagnostic language of two other brands, most will only ever be a top tier specialist with one or two brands.

Of course, the notion of mastering every OEM diagnostic language isn’t half as terrifying to us remote diagnostic technicians as the notion of being responsible for performing the physical inspection of the vehicles that we scan.

Developing a diagnostic scan process isn’t easy.

If it was, our company, AirPro Diagnostics, which provides repair facilities with access to diagnostic experts, wouldn’t exist.

If you wish to develop one, though, it might be best to keep this analogy—between vehicle diagnostics and the medical field in mind: While an MRI or X-Ray technician operates the machine, it is the radiologist who interprets the results and provides a surgeon with the information needed to conduct the surgery.

In the case of a vehicular scan, A technician with basic skills can connect the tool.

It is the diagnostic technician who should be interpreting the results and the repair technician who is performing the surgery.

Yes—you read that right—just retrieving and clearing trouble codes is a bit like handing a scalpel to an X-ray technician! TD

A DIAGNOSTIC PROCESS—LIKE S T R AT E G Y- B A S E D DIAGNOSTICS— PERFORMED BY A QUALIFIED DIAGNOSTIC S P E C I A L I S T C A N S AV E A C O L L I S I O N R E PA I R F A C I L I T Y M O N E Y, C U T B A C K T O U C H - T I M E S, I M P R O V E C A P A C I T Y, REDUCE THE RISK OF L E G A L L I A B I L I T Y, A N D , M O S T I M P O R TA N T LY, IMPROVE THE SAFETY OF MOTORISTS ON T H E R O A D.

The co-inventor of the first remote vehicle programming system and method, diagnostics expert Chuck Olsen is one of the founders of AirPro Diagnostics, where he now serves as its senior vice president of automotive technology solutions.

T R A I N I N G M AT T E R S . C A

37

TEN STEPS TO TOP PERFORMANCE AkzoNobel’s approach to Process Centred Environments

“ I F W E L O O K AT A T W O - H O U R B O O T H C Y C L E A S T H E D R U M B E AT O F T H E S H O P, W E S H O U L D A I M T O S E E V E H I C L E S M O V I N G F R O M S TA G E T O S TA G E A C C O R D I N G T O T H E D R U M B E AT. I T ’ S A B O U T P U L L I N G T H E V E H I C L E S T H R O U G H T H E P R O C E S S AT A S T E A D Y P A C E R AT H E R T H A N F O R C I N G T H E M T H R O U G H . ” – P AT R YA N , A K Z O N O B E L

Pat Ryan, an experienced service consultant with AkzoNobel, led the webinar session.

T

he collision repair industry—like the rest of the world—has had a rocky 2020.

Unforeseen curveballs have been tossed on the playing field day after day, spurring countless new ideas to toss these challenges out of the park.

The collision industry has weathered this storm with grace, but it is far from over. We will be caught the aftermath for years to come—and ensuring the smoothest operations possible will be key in surviving the post-pandemic era.

During the pandemic, AkzoNobel joined the webinar wave to reveal its foundational steps for implementing a Process Centred Environment (PCE) within your facility.

During AkzoNobel’s May 27 webinar, Services Consultant Pat Ryan revealed the company’s 10 foundational blocks which, when combined in their forces, can work together to achieve optimized shop operations and a sense of ‘musketeerism’ in your shop’s culture.

REMEMBER 5 S The first block outlines AkzoNobel’s ‘5 S’ strategize; sort, set in order, sweep and shine, standardize and sustain.

The company suggests shops get a grip on an organizational gameplan by labelling unique bays (frame repair bay versus prepping bay) and

38

T R A I N I N G D I R E C T O RY | 2 0 2 0

tool boards and embedding such organization strategies in shop culture.

“With tool boards in place, you can easily glance and see exactly which tool is missing rather than searching,” says Ryan. “That can certainly help to chop out some delays in the process.”

INFORMATIONAL ILLUSTRATIONS In the next module, AkzoNobel says facilities should pursue visual management strategies by aiming to create a shop environment that communicates with technicians.

It’s about more than simple informational signs, says Ryan; visual displays like repair status boards can help improve overall workflow by allowing employees to see exactly what stage a vehicle is at in the repair process.

DO IT ONCE, ACCURATELY When it comes to ensuring in-process quality, adhere to the motto, ‘Do it once, accurately.’

Ryan says this foundational step is about quality control through self-inspection; train your employees to look at the job from a nextstep perspective.

AkzoNobel suggests enforcing in-process quality by posting visual repair checkpoint standards in each bay, which can be customized to each facility.

WATCHING YOUR WASTE-LINE

Take a look at time-wasting around your shop and target reducing AkzoNobel’s ‘Eight Wastes.’

Another foundational step targets tackling waste in the shop.

Ryan says you should look to target The Eight Wastes:

• Transportation (movement of goods)

• Inventory (too much or too little, overabundance of cars on-site)

• Motion (frequency techs are delayed from job to find tool, etc.)

• Waiting (parts deliveries, repair queue)

• Overproduction (producing more than needed)

• Overprocessing (creating unnecessary work, doing too much)

• Defects (correcting errors)

• Underutilized human potential

“ O N C E Y O U I M P L E M E N T T H E F O U N D AT I O N B L O C K S, YO U ’ L L W O N D E R W H Y YO U H A V E N ’ T B E E N O P E R AT I N G T H I S W AY F O R T H E L A S T T E N Y E A R S. J U S T THINK OF EACH BUILDING BLOCK AS A BRUSHSTROKE IN A BIGGER PICTURE AND B U I L D Y O U R P C E AT Y O U R O W N P A C E . ” – B R A D Y C H AT T I N G T O N , C S N I M A G E

CLEAR EXPECTATIONS Next in the PCE journey comes setting a clear standard. Ryan says the standardization process largely involves the documentation and building of standard operating procedure (SOP) manuals.

“We have customers that are building binders of everything they do, from cradle to grave,” says Ryan. “When they bring on a new employee— whether it’s an admin person or a technician— they’re encumbered to read all of that to learn how this shop runs a bit differently. It’s all about embedding the new way of doing things with your existing team and anyone who comes on board.”

ALWAYS IMPROVING AkzoNobel also encourages embracing the Japanese principle of Kaizen: adopting a culture of continuous improvement.

He says a good way for shops to pursue this strategy is sitting down with their employees to brainstorm simplified processes.

“We encourage a sticky-note strategy: everyone writes down the different steps in the repair process. Next, break down the process, analyze and begin removing steps. All of a sudden, we see a 32-step process slimmed down to 14 steps or fewer,” says Ryan.

FOLLOW THE DRUMBEAT Another philosophy to consider is Kanban— responding to upstream actions. Ryan says shops should look to establish a rhythm to take in as much volume as possible.

“If we look at a two-hour booth cycle as the drumbeat of the shop, we should aim to see vehicles moving from stage to stage according to the drumbeat. It’s about pulling the vehicles through the process at a steady pace rather than forcing them through.”

Tracking things in real-time can be a lifesaver when you need to refer back on things in a pinch.

Improved maintenance schedules are another PCE key; enlisting employees to stay on top of inventory replenishment or equipment maintenance through checklists are simple tasks that can help ensure a steady flow.

“There’s nothing like heading into the booth to do a paint job and finding that you’re out of toner,” joked Ryan.

LET IT FLOW Continuous flow—an extension of Kanban—is another foundation. Ryan says the key to tackling this step is reducing backtracking in repairs and backlog of vehicles on-site in combination with the rhythm technique.

REAL-TIME RECORDING Finally, real-time administration is crucial in the road to a PCE, says Ryan. Tracking what

happens, when it happens can be an absolute timesaver in a crunch.

“If something noteworthy happens in the repair process, make a note. You can always refer back to these lists in a pinch,” says Ryan. “Parts delays will often drive questions from adjusters, and this way you can always look back to answer these questions as efficiently as possible.”

To close out the webinar, Brady Chattington, operations manager at CSN Image Auto Body, hopped on the line to discuss his experiences in transitioning toward a PCE using AkzoNobel’s foundation.

“Once you implement the foundation blocks, you’ll wonder why you haven’t been operating this way for the last ten years,” said Chattington.

“Just think of each building block as a brushstroke in a bigger picture and build your PCE at your own pace.” TD

T R A I N I N G M AT T E R S . C A

39

UNDERSTANDING THE INDUSTRY Is it better to work for a chain or an independent facility?

By Gideon Scanlon

I

f you are looking to start a career in the opened a second training facility in Quebec. A interested in remaining on top of their training. third later opened in Western Canada.

Similar advantages may also be seen at other collision repair sector, you might want to think about whether you want to work for By that point, CARSTAR’s own cross-network chain businesses. a business that has only one location, or for one training procedures were already a year old. In This is not to say that working for chain that is part of a chain.

November 2018, the banner announced the businesses is, necessarily, better than working Before making a decision, it is important to creation of the then-revolutionary CARSTAR for independent ones. As one owner of a topunderstand the basics about the way the industry tier independent put it in 2018, “I have joined a University Learning Platform. Its mandate was has changed—and the direction it is currently to enable North American franchise partners couple of different groups over the years, but the moving in. to stay up-to-date on the latest vehicle repair supposed advantages didn’t pan out.”

Over the past fifteen years, consolidation technologies and procedures.

High-performing independent facilities that has played a role in professionalizing the sector.

Now, the program provides 700 role-based had heavily invested in training and technology Across Canada, many little repair businesses have learning modules. Currently, the program boasts were, if not unaffected by, less prone to losing been replaced by fewer, better-equipped ones. 2,000 staff members who have enrolled in the out on market share to banner facilities. In the While once it was fairly hard to imagine chains courses—more than half of its total staff. suburbs and smaller cities within commuting of businesses gaining dominance in the sector, At the same time, CARSTAR also added a distance from major metropolitan areas, these now franchise (known as banners) or corporate- training and education team at the corporate businesses have thrived—with or without banner owned facilities account for a third of Canada’s membership. level, with the express purpose of identifying repair businesses—and Many of the advantages of three-quarters of its profits. working for a smaller scale business “A C C O R D I N G T O T H E R O M A N S G R O U P ’ S P R O F I L E According to the Romans over larger competitors relate to O F T H E E V O LV I N G U . S . A N D C A N A D I A N C O L L I S I O N Group’s Profile of the flexibility. When it comes to training Evolving U.S. and Canadian investments, small scale businesses R E P A I R M A R K E T P L A C E I N 2 0 1 9 , B I G G E R P L AY E R S Collision Repair Marketplace are more likely to be able to manage A R E C E R TA I N LY D O I N G S O M E T H I N G R I G H T. T H E in 2019, bigger players are sudden, unexpected shifts in what is R E P O R T F O U N D T H AT M L O I N D E P E N D E N T S , D E A L E R certainly doing something expected of the marketplace.

O W N E D S H O P S, A N D F R A N C H I S E N E T W O R K S E G M E N T right. The report found Currently, most major networks that MLO independents, have training programs reliant NOW CONSTITUTE 30 PERCENT OF THE NUMBER OF dealer-owned shops, and on I-CAR’s curriculum. While the L O C AT I O N S , A N D A B S O R B S 7 7 . 7 P E R C E N T O F T H E franchise network segment industry’s general faith in I-CAR is I N D U S T RY ’ S R E V E N U E .” now constitute 30 percent solid, should it ever be found to be of the number of locations, lacking in some area or other, both and absorbs 77.7 percent of the industry’s revenue. which areas of training would prepare network banners could have to overhaul their training In Canada, Driven Brands and the Fix Auto members to thrive in the collision repair sector. In systems entirely. fact, the platform focuses on providing training A more likely scenario that might spell more Network, the market leaders, have pursued trouble for large scale competitors rather than strategies that have made it easier for their to help partners reach the requirements set by network employees to secure access to cutting- specific OEMs and DRPs. small-scale ones would be a sudden drop in the edge training, decrease parts costs and to become When CARSTAR University launched, its chief overall number of vehicles in need of repair. As more appealing to both OEMs and auto insurers. operations officer Dean Fisher said, “We are accident avoidance technologies become more Both networks have invested in providing certifying our CARSTAR operations and insurance and more ubiquitous, conceiving of a future access to training opportunities to network sales teams to deliver I-CAR training to our stores where there are year-over-year drops of ten members. and also have made it mandatory for them to percent in the total number of vehicle accidents Just after acquiring the Carrossier ProColor maintain a platinum-level certification.” is not inconceivable.

In both cases, the breadth of training these In such a situation, major players would be network, Fix Auto Network officially opened two enormous networks can provide to partners vulnerable to becoming over-producers. Scaling a training centre in Milton, Ontario–one put them in an enviable position. One that may back operations in larger businesses is much more that will serve the FixAuto, NOVUS Glass and make them attractive to potential employees difficult than scaling them up. TD SpeedyAutoService brands. Later in 2019, it

Gideon Scanlon serves as a special projects editor on the Training Directory.

40

T R A I N I N G D I R E C T O RY | 2 0 2 0

TODAY’S TRAINING What will I-CAR training look like in our new normal?

By Maddy Kylie

“ T H E S H O P S T H AT A R E GOING TO COME OUT O F T H I S, A R E G O I N G T O H A V E T O P A R T I C I P AT E I N A B I G G E R W O R L D, W I T H EFFICIENCY DEMANDS F R O M I N S U R E R S, W I T H T E C H N O L O G Y D E M A N D S, E T C . S O, T R A I N I N G TO ME, REMAINS A C O R E - M A N D AT E F O R A S U C C E S S F U L S H O P. ” – A N D R E W S H E P H E R D, EXECUTIVE DIRECTOR, I-CAR CANADA

I

-CAR has had to take on an all-new approach to delivering its training courses amid the pandemic.

On March 15, “pretty well all colleges across the country closed down their campuses,” Andrew Shepard, senior director of Industry Programs and executive director of I-CAR Canada told Collision Repair.

However, I-CAR Canada quickly reacted to the closures by implementing online course formats developed by I-CAR U.S. Shepherd said the online courses were wellreceived, especially among insurance agencies.

“The insurance side of the equation has really jumped on our free courses.”

Shepherd did note, however, that since collision repair is such a hands-on industry, in-person training is a more practical style of learning and will likely return when COVID-19 restrictions allow for it.

“I think the sense is, when things are safe to do so, we will go back to the live delivery of [courses]. It is just so much more effective for the class to be participating in the activity rather than watching it.”

Shepard also urged collision repair facilities to continue to stay up to date on their training throughout the pandemic.

“There’s going to be a slice of shops—it would be foolhardy of me to guess how big that will be—who are not going to make it. The shops that are going to come out of this, are going to have to participate in a bigger world, with efficiency demands from insurers, with technology demands, etc. So, training to me, remains a core-mandate for a successful shop.”

Shepherd has I-CAR has restarted its in-shop certifications, though only in cases where the manager, technicians and the trainer are all comfortable with it. TD

Andrew Shepherd, executive director of I-CAR Canada, said online courses have been well-received, especially among insurers.

T R A I N I N G M AT T E R S . C A

41

THE VOLUME VICE Improved KPIs means investing in front-end processes

By Kelly Roberts

H

andling high volumes of business can be a bit like lifting heavy weights. A significant amount of volume is good— if you have the bulk to handle it. In fact, it is a clear sign that your business is doing something right.

It feels amazing!

And just like weightlifters, businesses that receive too much volume without a solid supportsystem, will be crushed. That doesn’t feel so amazing.

Over the past 10-to-20 years, as efforts to buildup the volume-of-business have allowed some shops and networks to grow enormously and rapidly, the ability for the supply chain workers (shops) to handle these increases hasn’t always been fortified enough to keep up.

42

T R A I N I N G D I R E C T O RY | 2 0 2 0

For one thing, some businesses that have been able to grow their volume have done so by appealing almost exclusively to the auto insurance sector and certain Key Performance Indicators (KPIs). As a result, our industry has started treating appeasing insurers KPIs as the primary goal of any successful business. In fact, the fear of being throttled by insurers for bad KPIs is so great that collision facilities will tie themselves in knots in order to preserve their reputation with insurers. Some don’t even blink at absorbing the cost of repair supplementals!

I recently consulted with an auto repair network that was “being hammered by an insurer” for its network’s average vehicle rental overages (based on the estimated length-of-rental) to the point of

losing that key account to a competing network.

One look at some estimation sheets and I knew why. The estimates were terrible.

Lots of required operations were missing and, ultimately, the shop would have to perform these operations and conduct additional labour.

In layman’s terms: when the shop would have to perform, say, eight days of repairs, their schedule sheet only accounted for half of the time the job would take in reality.

It was easy to see that this was not a sustainable practice. Left off of the sheet, this extra work was not going to have a positive effect on LOR—it did the opposite!

It wasn’t that the estimators themselves were bad, it is too often that they are under enormous

influences and pressure to work quickly, rather than to develop the safe and proper repair plans in a complete manner.

Supplemental work—another negative KPI— was frequently required. Repair scheduling was thrown completely out-of-whack (yet another).

In short, intense pressure without proper support was producing consistently inefficient, over-cost repairs of poor quality.

The business is not the only one to find itself being hamstrung for the same reason—having more volume than can safely manage. It is an issue that occurs at many top-heavy organizations, and it only serves to prime them for catastrophic, instant collapse.

It is easy to understand the basic thinking behind the model.

Insurers and clients, after all, do not cover that period—so why invest more into it? Why allow customers to wait around any longer than is strictly necessary? Who really wants to wait for anything anymore—or to pay?

In our eagerness to build volume, we take steps to appeal to customers and insurers, but at what cost?

On the front-end, this means we rush through the estimation and repair planning phases.

On the back end, however, this means we aren’t just approaching repairs in the wrong way, we are actively missing out on accounting for the actual work required—and most often exclusively paying for the privilege.

In some situations, the industry doesn’t struggle with those sorts of equations. No one would think that a brand of sandpaper that costs half as much as a competing brand—and requires twice as much to be used—is saving them money.

Sure, when it comes to overall operations, the math is more difficult. It can’t be fully quantified due to various collateral effects that are not easily accountable. But a rough estimate shouldn’t be impossible!

If you take a step back, it is obvious that there is a problem with the whole model here. The truth is, though, that whether or not front-end work is paid for directly is an irrelevance to a business. Whether it is being done efficiently is what matters—and efficiency doesn’t mean done in haste!

As it is often said, often said, “Do you want it done right, or done right now.” Choose carefully,

one is done and the other is never really done.

I say: everything that has to happen will happen. Our opportunity, here, is to control when it happens in order to produce 100 percent correct, first-time results. Why? Because a job done one percent wrong can, and will, completely destroy the other 99 percent of work done right.

I call it the one percent rule.

Do I have proof this is the right approach? Yes. I bet you do too!

Remember that job you did, and the client found one little thing? Then, that one thing snowballed and snowballed until the work needed to fix it went out of control?

THE FEAR OF BEING THROTTLED BY INSURERS FOR BAD KPIS CAN BE SO G R E AT T H AT C O L L I S I O N FA C I L I T I E S W I L L T I E T H E M S E LV E S I N K N O T S IN ORDER TO PRESERVE T H E I R R E P U TAT I O N W I T H I N S U R E R S. S O M E D O N ’ T E V E N B L I N K AT A B S O R B I N G T H E C O S T O F R E PA I R S U P P L E M E N TA L S !

Currently, we race through estimations in order to keep the customer happy. The price? Bad KPIs. When we find we’ve missed something, we pay for it ourselves in order to keep them and the insurers happy. We absorb the cost; we accept even worse KPIs. In this business, we are so paranoid and pressurized about not meeting certain KPIs that auto repair facilities don’t even blink at absorbing the cost of a repair supplemental to those originally submitted to insurers to avoid the fallout of losing volume.

Don’t get me wrong, customers and insurers really should be covering the cost of performing safety-driven repair planning and proper estimation work.

It is high time to support the business areas and front-end processes that will produce the results we all want and need.

The outcome of finally properly supporting this area-of-business (it’s too often neglected foundation) will prove dramatic KPI Improvement—and that is with all recent industry changes considered.

If the time is properly accounted for on LOR agreements, it wouldn’t just benefit collision facilities. It would be good for insurers, and it would be good for their customers.

Until we all get our act together, there’s absolutely too much being left on the table. For the repair facilities daring enough to get things right from the start, it is up for grabs! TD

Deja-vu, anyone?

Would spending more time investigating damage and drafting up damage blueprints, researching repair plans built off of dedicated repair procedures cut down on the total amount of time spent on repairs? Almost certainly.

I know of several businesses that have an almost even ratio of trained front-end workers to back-end workers.

One shop owner remarked that the business could possibly break even if they could find an average of between $100 to $150 on each job.

The pressure needs to be taken off the front end, it needs to be relaxed in order for the back end to perform its work safely and effectively.

Kelly Roberts has been involved in the collision sector since 1989 and currently serves as the vice president of sales at AirPro Diagnostics. During the course of his career, Roberts has been an advocate for the improvement of the collision repair industry as a whole, and previously served on the Axalta National Business Council.

T R A I N I N G M AT T E R S . C A

43

THE POST COVID-19 CLASSROOM What to expect from post-secondary education

T H E D AY S O F C O M I N G TO SCHOOL OR WORK WHEN YOU’RE A LITTLE BIT SICK—BUT TOO S T U B B O R N T O S TAY HOME—ARE GONE. GESTURES A N D B E H AV I O R S T H AT W E R E O N C E S O C I A L LY A C C E P TA B L E , S U C H A S A H A N D S H A K E M AY B E C O M E TA B O O .

A

s I sit here and write this, I long for the days of normality; in fact, I haven’t even seen a classroom in months. This COVID-19 world we are experiencing has created more questions than answers and the same can be said for the future of post-secondary training.

At this point, most institutions have moved current classes to a distance education format and temporarily suspended upcoming in person classes.

Training should resume in the fall, but how will that look? Every school has been exploring potential options. Some have already made the cautionary decision to only offer online education in the fall, although others are taking a pause to figure out their approach before deciding.

While some courses may be easily transitioned to online education, others are much more difficult. The theory portion of the auto body and Refinishing trades can be adapted to online training while successfully fulfilling their outcomes. However, the difficulty lies in practical

Image: Freepik.com

By Ben Hart

training. How can practical training be molded to a world where human contact must be limited?

One option is that personal contact is eliminated, at least temporarily. This requires critical thinking of the individual schools and educators to determine the best alternatives to practical education, such as video recordings of learners demonstrating the practical skills.

Another option is to teach as much subject matter as possible online, then have the learners resume practical training when it is considered safe to do so. Alternatively, social distancing measures where class sizes are smaller, and individual classes may run at different hours of the day and evening could be utilized, particularly when PPE is mandated.

All of these scenarios are easily met with criticism. There are many possible solutions, but it will all come down to a balance of safety, learning value and expense.

In any case, all of the above are short term measures. The next question is, what will the

long-term repercussions of COVID-19 be? Will we ever return to “normal”? No one has a definitive answer to those questions, but I do believe we will resume to some level of normality. I can see a greater inclusion of distance education software in the conventional classroom. I also see a greater need for cleaning and respecting health concerns.

The days of coming to school or work when you’re a little bit sick—but too stubborn to stay home— are gone. Gestures and behaviors that were once socially acceptable, such as a handshake may become taboo.

2020 is a year of learning and adapting to these new normalities, fraught with unprecedented change. Post-secondary education is in the process of adapting and evolving. Any school worth its weight will equally place safety and education at the forefront of their priorities when evaluating operational measures; however, I am optimistic that dedicated institutions and educators will be the catalysts for positive resolutions. TD

Ben Hart is a Red Seal certified autobody technician and refinisher with more than two decades of experience in the industry. He Instructs apprenticeship programs at the Southern Alberta Institute of Technology and can be reached at ben.hart@sait.ca.

44

T R A I N I N G D I R E C T O RY | 2 0 2 0

The Only Collision Repair Solution with OEM Scanning at your Fingertips! ; Licensed OEM Pre/Post-Scans ; Live Repair Guidance from OEM-Trained Technicians ; Full Scan Tool Capabilities ; Programming & Coding ; ADAS Detection & Calibration

Call to schedule your demo today!

OpusIVS.com sales@OpusIVS.com (844) 235-4253 (opt. 3) Š2020 Opus IVS. Patent(s) pending. 071020-1

ALIVE WITH IDEAS New approaches to industry challenges at IBIS Connect Africa

By Allison Rogers

An expo hall of IBIS Africa supporters hosted events during intermissions, and an easy-to-access chat room made scheduling meetings seamless.

F

or decades, key members of the collision industry have developed solutions to shared industry challenges at industry conferences. Perhaps the highest profile of these conferences have been at the International Bodyshop Industry Symposium events, which attract industry legends from across different continents.

In 2020, however, the coronavirus pandemic put a wrench in the machines. With it impossible for industry leaders from around the world to travel to meet one another, the organizers were forced to bring the summits online.

In July, IBIS launched its all-new digital conference platform, IBISConnect. IBISConnect Africa was the first-ever conference to be hosted on the platform and had a schedule chock-full of presentations and intriguing new networking opportunities through customized chat rooms, video coffee breaks, a digital exposition hall and much more.

“We wanted to create a truly interactive and immersive experience,” said Jason Moseley, IBIS CEO. “We’ve included a networking chat room, where you can speak with our sponsors

46

T R A I N I N G D I R E C T O RY | 2 0 2 0

and schedule meetings, or chat amongst other attendees in public or private settings.”

The broadcast also boasted features like live polling and an open question-and-answer chat, where attendees could anonymously review speaker presentations.

This year’s theme was ‘Strength through Collaboration’ and covered the many ways the industry can find inspiration through industry relationships.

Tom Avon, a procurement officer responsible for Admiral Insurance’s repair performance and strategy embodied this theme in his presentation on insurer-repairer relationships through intelligent repair routing strategies. Avon said, at its core, intelligent repair routing is about moving away from the traditional “one-size-fitsall” approach currently present throughout much of the industry.

“Fundamentally, it’s about listening to customers and understanding their needs. Customers always expect a unique experience, and a collision claim is a very stressful time that they will rarely face.

Giving them that experience, one that makes them feel heard and makes them believe they

made the right choice with their insurer, leaves them walking away from the bodyshop knowing they had their vehicle repaired by experts.”

Avon said the U.K.-based insurer has witnessed several benefits to smart routed repair strategies, namely lower cycle-times and better reviews among customers.

“If we are able to segment the way we do repairs and send customers to the most appropriate place to receive their repairs, we often see reduced cycletimes for our customers. They’ll get their cars back quicker, which gives them a higher confidence in the repair and improved the customer service.”

Understandably, some repairers in the IBIS audience were concerned about the strategy eliminating customer choice in their repair facility—but Avon said that is not the goal.

“The customer should always have the ability to choose and be informed about the repairer they are going to,” said Avon. “Some are very informed, but others need a lot of hand-holding—they don’t really understand the repairs their vehicle needs—and need to a little more leading. I believe customer choice is always paramount, and I think insurers will continue to work with bodyshops to

“ W E W A N T E D T O C R E AT E A T R U LY I N T E R A C T I V E A N D I M M E R S I V E E X P E R I E N C E .”

– J A S O N M O S E L E Y, I B I S C E O

ensure customers are sent to the right facility.”

IBIS CEO Jason Moseley followed up on these concerns, asking Avon if Admiral Insurance uses tiering in its intelligent repair routing practices.

“There are different ways of doing it, and insurers would approach it differently than a network company or manager,” he said. “There’s always the goal of supporting repairers and helping them support their volumes, so when I look at tiering, I’m always considering that.”

Insurer-repairer relations were a big topic throughout the IBISConnect Africa broadcast, with Moseley proposing the ultimate question to Graeme Reid, programme executive for Lightstone Systems, “That’s the million-dollar question,” said Reid.

“I think every MRP and insurer in the industry would like to see that.”

For more information on upcoming IBISConnect events, visit ibisworldwide.com. TD

The all-new IBISConnect platform aims to replicate the in-person conference experience by including different ‘rooms’ for different events.

Attendees were event ‘seated’ in a virtual theatre before the broadcast began.

Visit ibisworldwide.com to find out more and book your place today

19 November 2020

Tomorrow’s world, today A live stream Internet TV programme for the influencers and decision makers of the global collision repair industry Palme D’or

Palme D’Argent

Global Innovation Partner

Global Conference Partner

Palme de Cuivre

Global Market Information Partner

Global Skills Partner

To explore sponsorship opportunities, email suzie@ibisworldwide.com IBIS SUMMIT ADVERT - 7-125X4-75 inch.indd 1

T R A I N I N G M AT T E R S . C A

47

15/09/2020 14:26:59

THE GREAT DEBATE Has the pandemic proven photo-estimation’s worth?

P

hoto-based estimating involves taking pictures of a damaged vehicle and submitting them for a virtual repair quote. The consensus on the issue seems to be that body shops are against photo estimating, while insurance agencies are for it. Here’s why:

PROS POST-PANDEMIC PEACE OF MIND Help ease the customer’s mind by continuing to comply with social distancing guidelines.

ACCELERATED ESTIMATIONS With clear, comprehensive guidelines in place for the customer, photo estimations can be completed using less manpower and, in some cases, at a faster rate.

NEW OPPORTUNITIES Your business can use photo estimation to open new doors and leverage new services, such as 24-hour vehicle drop-off for maximum customer convenience.

CONS TRICK PHOTOGRAPHY Traditional photo-based estimation sees customers take their own photos as opposed a trained claims adjuster. If images are taken at the incorrect angle, or are blurry, your estimates may not be accurate. Consider implementing clear photo-taking guidelines for customers or introducing a photo estimation software tool to take the estimate images.

FLAWED IMAGES can also introduce hiccups when it comes to paperwork, causing estimates to change higher quality photos when higher quality photos with proper angles are submitted. Implementing proper tools

REVAMPED RELATIONS With in-person meetings few and far between for the foreseeable future, insurers and collision centres must work harder than ever to maintain communication and avoid hiccups in the estimation process.

According to both sides, each sector is putting their best foot forward to negotiate in these unprecedented times. Even though appraisers are only visiting facilities for vehicle inspection in the most dire of circumstances, communication has increased between the two parties as they work to develop strategies to best meet customer needs in in this ever-changing environment.

48

T R A I N I N G D I R E C T O RY | 2 0 2 0

SYNCHRONIZED WITH THE SEAL I-CAR Canada and Saskatchewan Polytechnic team up on recognition of new apprenticeship curriculum

Scott Kucharyshen and Dale Hawkins, autobody program heads at Saskatchewan Polytechnic, handled the tremendous task of reviewing the material.

O

ne of Canada’s biggest assets in repair technician training is the Auto Body and Collision Technician apprenticeship program with its Red Seal panCanadian harmonization. In 2011, I-CAR Canada recognized that a good part of the I-CAR program was being covered under the apprenticeship curriculum and exempted license holders from almost 150 hours of I-CAR courses.

Of course, nothing stands still in the collision repair world. Last year, I-CAR undertook a comprehensive revision of its course catalogue, making courses shorter and more specific. In the same period, the Canadian Council of Directors of Apprenticeship (CCDA) neared the end of a major revision of the Auto Body and Collision Technician Red Seal curriculum. A major effort was clearly needed to synchronize the two major skills development programs.

Luckily for all, staff from Saskatchewan Polytechnic volunteered to review every I-CAR Canada course including all requirements for individual Platinum and shop Gold Class recognition. The result is an increase from 69 courses to 80 I-CAR courses exempted for apprentices graduating this fall and forward.

Saskatchewan Polytechnic provides the

in-school portion of Auto Body and Collision Technician apprenticeship training. Apprentices are registered with the Saskatchewan Apprenticeship and Trade Certification Commission (SATCC), which oversees the province’s apprenticeship training and certification system. Saskatchewan Polytechnic is the SATCC’s primary training provider.

Scott Kucharyshen and Dale Hawkins, auto body program heads at Saskatchewan Polytech, confirmed the size and importance of the review task.

“This took our staff months of work, examining in detail every learning objective, every quiz and test,” said Kucharyshen.

“But in the end, it was very important to mesh the two systems without causing undue cost and time for the collision shops,” added Dale Hawkins.

Andrew Shepherd, I-CAR Canada’s executive director, lauded the review effort.

“These are seasoned collision repair technicians as well as instructors—we were lucky that Saskatchewan Polytechnic stepped up to put in that kind of time. We’re confident that I-CAR Canada and the new Red Seal curriculum are synchronized and working smoothly for the benefit of the industry.” TD

Andrew Shepherd, I-CAR Canada’s executive director, lauded the review.

“THESE ARE SEASONED C O L L I S I O N R E PA I R TECHNICIANS AS WELL AS INSTRUCTORS— WE WERE LUCKY T H AT S A S K AT C H E W A N P O LY T E C H N I C S T E P P E D U P T O P U T I N T H AT KIND OF TIME. WE’RE C O N F I D E N T T H AT I-CAR CANADA AND THE NEW RED SEAL CURRICULUM ARE SYNCHRONIZED AND W O R K I N G S M O O T H LY FOR THE BENEFIT OF T H E I N D U S T R Y. ”

T R A I N I N G M AT T E R S . C A

49

YUKON The first step to a motor vehicle body repairer apprenticeship in the Yukon is finding a shop that is willing to take you on as an apprentice. Some shops may require you to first complete a pre-apprenticeship program. You will be required to take a four- six to seven-week technical training session as well as you must complete 7,200 hours in the shop.

There are currently no colleges in Yukon that offer the technical training component of the apprenticeship program. To attend trade school, you will be sent out of province.

NORTHWEST TERRITORIES The first step to a motor vehicle body repairer apprenticeship in N.W.T is finding a shop that is willing to take you on as an apprentice. Some shops may require you to first complete a pre-apprenticeship program. You may be required to take technical training session as well as completing 9,000 hours in the shop.

There are currently no colleges in N.W.T that offer the technical training component of the apprenticeship program. To attend trade school, you will be sent out of province.

YUKON

NUNAVUT The first step to motor vehicle body repairer apprenticeship in Nunavut is finding a shop that is willing to take you on as an apprentice. Some shops may require you to first complete a pre-apprenticeship program. You will be required to take a four-to six to sevenweek technical training session as well as you must complete 7,200 hours in the shop.

There are currently no colleges in Nunavut that offer the technical component of the apprenticeship program. To attend trade school, you will be sent out of province.

BRITISH COLUMBIA ALBERTA MANITOBA

SASKATCHEWAN ONTARIO

BRITISH COLUMBIA The first step to a motor vehicle body repairer apprenticeship in British Columbia is finding a shop that is willing to take you on as an apprentice. Some shops may require you to first complete a pre-apprenticeship program.

You will be required to take a three-to five to six-week technical training session as well as you must complete 6,750 hours in the shop. Training is available at 100 institutions across B.C.

50

ALBERTA The first step to a motor vehicle body repairer apprenticeship in Alberta is finding a shop that is willing to take you on as an apprentice. Some shops may require you to first complete a pre-apprenticeship program. You will be required to take a four- to six to seven-week technical training session as well as you must complete 7,200 hours in the shop. Technical sessions are available at Alberta Institute of Technology, Red Deer College and Southern Alberta Institute of Technology.

T R A I N I N G D I R E C T O RY | 2 0 2 0

SASKATCHEWAN The first step to a motor vehicle body repairer apprenticeship in Saskatchewan is finding a shop that is willing to take you on as an apprentice. Some shops may require you to first complete a preapprenticeship program. You will be required to take a four- to six to seven-week technical training session as well as you must complete 7,200 hours in the shop.

The classroom sessions are available at Saskatchewan Polytechnic at its Kelsey and Wascana campuses.

MANITOBA The first step to a motor vehicle body repairer apprenticeship in Manitoba is finding a shop that is willing to take you on as an apprentice. Some shops may require you to first complete a pre-apprenticeship program. You will be required to take a four-to six to seven-week technical training session as well as you must complete 7,200 hours in the shop. The training sessions and a pre-apprenticeship program are available at Red River College.

RED-SEAL READY

APPRENTICESHIPS FROM COAST TO COAST

E

stablished in 1966, the Red Seal program was formed to make it easier for skilled tradespeople to find jobs in Canada. Once apprentices have completed their training, they, along with certified journeypersons, can take an interprovincial standards examination to obtain a Red Seal endorsement on their certificates of qualifications.

Having the Red Seal qualification allows qualified tradespeople to practice in any province or territory in Canada without having to take any further examinations. Red Seal trades are auto body and collision technicians, automotive refinishing technicians and automotive service technicians. Any motor vehicle body repairer (metal and paint) and any automotive painter can challenge the Red Seal exam in order to qualify to work in all provinces as they are all among the 45 designated Red Seal Trades. The Canadian Council of Directors of Apprenticeship (CCDA) is responsible for the Red Seal program.

All provinces and territories and the federal government participate as members of the CCDA. Provinces and territories are responsible for the apprenticeship training and trade certification in their respective jurisdictions, including the administration of the Red Seal program in their jurisdictions. Generally, most provinces and territories use the Red Seal examination as the final certification exam in designated Red Seal trades. For more information of the Red Seal program please visit red-seal.ca.

NEWFOUNDLAND AND LABRADOR

NEWFOUNDLAND AND LABRADOR Once you find a shop able to take you on as an apprentice (you may need to complete a pre-apprenticeship program before hand) you will qualify for a motor vehicle body repair apprenticeship. In order to complete your apprenticeship, you must work four years (7,200 hours) in the shop and complete four technical training sessions. The College of the North Atlantic holds the technical exam for apprenticeship and Academy Canada offers a pre-apprenticeship program.

QUEBEC PEI

NEW BRUNSWICK

NO

VA

I OT C S

A

PRINCE EDWARD ISLAND To start a motor vehicle body repairer (metal and paint) apprenticeship a shop must be willing and capable of taking you on as an apprentice.

Some shops may require you to first take a pre-apprenticeship program.

To complete your apprenticeship, you must spend 4 years (7,200 hours) working in the shop. As there are not currently any technical training sessions offered in P.E.I you will be sent to a school in New Brunswick.

NOVA SCOTIA The first step to apprenticeship in Nova Scotia is finding a shop that is willing to take you on as an apprentice. Some shops may require you to first complete a pre-apprenticeship program.

You will be required to take a four to six-week technical training session as well as you must complete 7,200 hours in the shop. The Nova Scotia Apprenticeship Agency offers technical training both in-class as well as online.

QUEBEC Auto body repairer and painter certification is compulsory in Quebec. Three to four years of motor vehicle body repair apprenticeship program or a combination of more than three years of work experience and a completion of a high school or college automotive body repair program is usually required.

ONTARIO To enter the apprenticeship program for auto body and collision damage repair you must have at least a grade 12 high school education or its equivalent: 8,000 hours of apprenticeship training (7, 280 hours of on-the-job work experience and 720 hours of in-school training).

NEW BRUNSWICK To start a motor vehicle body repairer (metal and paint) apprenticeship a shop must be willing and capable of taking you on as an apprentice. Some shops may first require you to take a pre-apprenticeship program. Four years (7,200 hours) must be spent working in the shop to complete your apprenticeship.

The English version of the classroom sessions is offered at New Brunswick Community College’s Saint John campus and the French at Collège Communautaire du Nouveau-Brunswick’s Bathurst campus.

T R A I N I N G M AT T E R S . C A

51

52

T R A I N I N G D I R E C T O RY | 2 0 2 0 n/a

This course will explain how hardening changes the characteristics of aluminum. it will also cover how to use dye penetrant for locating damage; how to reduce cross-contamination between metals; explain the importance of using dedicated tools for working on aluminum; explain the requirements of working with adhesives; describe how to hem a panel; some considerations for welding aluminum; list the different processes used for removing damage in cosmetic panels; describe the different aluminum panel attachment methods; and how to prepare an aluminum surface for body filler and refinishing.

APR01 Aluminum Exterior Panel Repair and Replacement (IL English and French)

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

n/a

This course focuses on understanding aluminum in structural applications; identifying uses of castings and repair or replace considerations; preventing galvanic corrosion; straightening considerations, including work hardening and workability; and working with rivets. Students will simulate aluminum repair decisions through small group activities and props.

ALI01 Aluminum Intensive Vehicle Repairs (IL English and French)

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

n/a

I-CAR ALLIANCE

n/a

ADA Course (Aluminum Damage Analysis and Repair Technology)

CHIEF UNIVERSITY/CHIEF AUTOMOTIVE TECHNOLOGIES 996 Industrial Dr, Madison, IN, 47250 chiefautomotive.com/Training and Support/ 800-445-9262

Relevant to technicians of all experience levels, BETAG’s Aluminum Panel Repair program focuses on the core principles of straightening aluminum auto body panels, to a level of finish that requires minimal filler to complete a high-quality repair. These skills can be applied across a wide range of simple and more complex aluminum panel repairs, including damage through a body line.

COURSE DESCRIPTION

This one-day interactive class is designed for entry-level or experienced appraisers and structural repair technicians. Students will learn the principles of aluminum forming methods, alloys, temper designations, damage analysis, repair processes, welding basics and OEM recommendations. Course I-CAR number is CHEM00013.

Panel Repair Aluminum - Level 1

COURSE NAME

BETAG 3754 University Ave, Ste. 610, Riverside, CA 92501 www.betagnorthamerica.com 312-881-0081 info@betagnorthamerica.com

TRAINING PROVIDER

Yes

Yes

Yes

n/a

COST

4 hours

4 hours

8 hours

2 days

LENGTH

WELL THE PRESENCE OF ALUMINIUM IN VEHICLES CONTINUES TO EXIST it is still critically important for repair facilities to know the procedures that go along with it.

Aluminium requires unique attention and adds complexity to the workflow of a repair facility. Everything from panel repair to damage assessment courses are covered in this section.

ALUMINUM TRAINING

Classroom

Classroom

Classroom

Classroom

DELIVERY METHOD

T R A I N I N G M AT T E R S . C A

53

n/a

n/a

No

This series includes instruction, hands-on practice and testing for welds used in repairing aluminum vehicle structures. Participants are instructed how to set up and tune a welding machine, address safety issues, prepare metal surfaces and perform proper welding techniques. Hands-on practice welds include GMA (MIG) plug, fillet and butt joint with backing welds. The program concludes with the Aluminum GMA (MIG) Welding Qualification test.

This series includes instruction, hands-on practice and testing for welds used in repairing aluminum vehicle structures. Participants are instructed how to set up and tune a welding machine, address safety issues, prepare metal surfaces and perform proper welding techniques. Hands-on practice welds include GMA (MIG) plug, fillet and butt joint with backing welds. The program concludes with the Aluminum GMA (MIG) Welding Qualification test.

This a Hands on Program to learn the techniques to Weld and Repair Today’s Aluminums. This is a In-Shop, two-day repair program including four Hours of repair and aluminum theory and 12 hours of hands on repair. Presented by John Poole, Former Instructor at Centennial College, in Toronto. General Motors Cadillac Alante’ Aluminum Program, Acura NSX Aluminum Repair Program. Etc.

FOR06 2015 Ford F-150 Structural Repair Training Course (IL English and French)

WCA03 Aluminum GMA (MIG) Welding Qualification Series

WCA05 Ford Aluminum GMA (MIG) Welding

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

ALUMINUM TRAINING

Aluminum MIG Welding and Repair Program of Non-Structural panels

n/a

Participants will understand safe practices when working with aluminum; identify the Ford heating limits for straightening; understand Ford’s position on repairing cracks in aluminum parts and in the frame assembly; determine the approved adhesive and rivets for use on Ford vehicles; describe why aluminum flanges may be different than what are used on steel and what is different about welding on aluminum vs. steel; understand what steel strengths are used in the F-150 frame and what frame repairs are supported by Ford; explain vehicle-specific repairs, such as what can be done to the magnesium radiator core support; how close to a hinge or striker a cut line can be for repairs; and repairing the extruded rocker panel.

TINBASHER INC. 2810 Purvis St. www.tinbasher.ca 7057157628 Tinbasher@rogers.com

I-CAR ALLIANCE

COURSE DESCRIPTION

COURSE NAME

TRAINING PROVIDER

$500.00 per Student.

Yes

Yes

Yes

COST

2 Days

8 hours

8 hours

8 hours

LENGTH

Training Centre or shop

Classroom

Classroom

Classroom

DELIVERY METHOD

54

T R A I N I N G D I R E C T O RY | 2 0 2 0 Automotive Service Technician (Pre-employment)

Auto Body and Collision Technician (Pre-Employment)

Auto Body Repairer (Apprenticeship)

Automotive Service Technician (Apprenticeship)

Automotive Service Technician (GM-ASEP) (Apprenticeship)

ACADEMY CANADA 167-169 Kenmount Rd, St. John‚ Äôs, NL, A1B 3P10 academycanada.com 709-739-6767, 800-561-8001 info@academycanada.com

ALGONQUIN COLLEGE 1386 Woodroffe Ave, Ottawa, ON, K2G 1V8 algonquincollege.com 613-727-4724 askus@algonquincollege.com

ALGONQUIN COLLEGE 1387 Woodroffe Ave, Ottawa, ON, K2G 1V8 algonquincollege.com 613-727-4725 askus@algonquincollege.com

ALGONQUIN COLLEGE 1388 Woodroffe Ave, Ottawa, ON, K2G 1V8 algonquincollege.com 613-727-4726 askus@algonquincollege.com

COURSE NAME

ACADEMY CANADA 167-169 Kenmount Rd, St. John‚ Äôs, NL, A1B 3P9 academycanada.com 709-739-6767, 800-561-8000 info@academycanada.com

TRAINING PROVIDER

n/a

n/a

n/a

Divided into three levels (Beginner, Intermediate, Advanced), this training will require you to alternate between classwork for 8 weeks and perfecting skills by working in the field for 8-12 months. During each level, apprentices study topics such as work practices; engine systems; electrical, electronics, emissions and fuels; drivetrain systems and suspensions; and steering and brake systems.

Designed by General Motors (GM) to prepare for a career with GM dealerships. This training alternates between formal in-class training and hands-on work experience in a dealership. Apprentices learn about electrical systems, air conditioning systems, fuel systems, drivelines, engine mechanicals, power trains, steering and suspensions, brakes, options and accessories, computer-operated and assisted systems, truck components and systems, and body and trim.

n/a

Apprenticeship training for Auto Body and Collision Technicians who repair and restore damaged motor vehicle body parts and interior finishing; repaint body surfaces; and repair and/or replace automotive glass. This group also includes metal repairers who repair defective automobile body parts and damage to the bodies of newly assembled cars.

Sixty percent of class time is spent in theory and 40 percent in learning practical, hands-on skills. In the basic, intermediate, and advanced levels, apprentices learn the different types of body construction, repair techniques and refinishing procedures.

n/a

I-CAR ALLIANCE

Provides students with skills that are needed to work as a first-year apprentice, including safety skills, engine systems, drivelines, electrical, HVAC, steering, braking systems, suspension, body components, trim, restraint systems and hybrid/ alternative fuel systems. Students spend time divided equally between the classroom and automotive shop.

COURSE DESCRIPTION

$400 per level

$400 per level

$400 per level

n/a

n/a

COST

32 weeks

25 weeks

24 weeks

9 Months

9 Months

LENGTH

Hybrid

Hybrid

Classroom

Hybrid

Hybrid

DELIVERY METHOD

TO BE AN APPRENTICE a candidate must find an employer who is able to take them on as an apprentice and then make sure to register with their local apprenticeship or trades authority. Apprenticeship combines paid, work-based training (roughly 80 percent) with technical training in a classroom or shop (roughly 20 percent). The trades known nationally as autobody and collision technician, automotive refinishing technician and automotive service technician are all Red Seal trades. The Red Seal program allows qualified trades persons to practice in any province or territory in Canada where the trade is designated. Funding, programs and federal tax incentives are all available for employers so they can hire and train apprentices. Information about occupational standards and financial support for apprentices and businesses is available at red-seal.ca and canada.ca/en/employment-social-development/services/apprentices.html. This section lists organizations across Canada that offer apprenticeship training for auto body technician, automotive refinishing and automotive service trades.

APPRENTICESHIP TRAINING

T R A I N I N G M AT T E R S . C A

55

Motor Vehicle Body Repair Technician

Apprenticeship 101

BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY, BURNABY CAMPUS 3703 Willingdon Ave, Burnaby, BC, V5G 3H2 bcit.ca 604-456-1047 Randy_Sandhu@bcit.ca

CANADIAN APPRENTICESHIP FORUM 364-440 Laurier Avenue West Ottawa, ON K1R 7X6 https://caf-fca.org 613-235-4004 info@caf-fca.org

Gain the skills and training required to challenge the Certification of Qualification exam. This program is run in a day release format to allow the apprentice to continue to work in the trade while learning one day per week. This training is a stepping stone to several other trades.

n/a

n/a

n/a

The Motor Vehicle Body Repair Technician apprenticeship program generally takes four years to complete, including 6,750 workplace hours and 480 in-school hours. Level Two apprenticeship training (five weeks): welding, sheet metal repair, plastics and composites, mechanical components.

Level Three apprenticeship training (six weeks): structural repair, suspension and steering, insurance estimating and refinishing.

Whether you’re working in the trades or a budding apprentice looking for information, Apprenticeship 101 can provide you with the essential basics you need to know.

n/a

n/a

I-CAR ALLIANCE

The classroom program will include courses in electrical systems, air conditioning systems, fuel systems, driveline, engine mechanical, powertrain, steering and suspension, brakes, options and accessories, computer operated/ assisted systems, truck components and system, and body and trim.

Learn to service, repair and replace damaged or worn components for electrical and electronic controls, fuel systems, emission systems, steering and suspension systems, cooling and heating systems, transmissions, differentials, drivelines, axles and shift braking systems.

COURSE DESCRIPTION

n/a

n/a

n/a

n/a

n/a

COST

APPRENTICESHIP TRAINING

Automotive Service Technician Apprenticeship

Automotive Service Technician Apprenticeship

BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY, APPRENTICE SERVICES Building SW1, 1st Floor, 3700 Willingdon Ave, Burnaby, BC, V5G 3H2 bcit.ca 604-456-8100, 1-800-667-0676 apprentice@bcit.ca

CANADORE COLLEGE 100 College Dr, PO Box 5001, North Bay,ON, P1B 8K9 canadorecollege.ca 705-474-7600, 855-495-7918 admissions@canadorecollege.ca

Automotive Service Technician Apprenticeship

COURSE NAME

ASSINIBOINE COMMUNITY COLLEGE 1037 1st St, N Brandon, MB, R7A 2Y1 assiniboine.net 204-725-8700, 1-800-862-6309 trades@assiniboine.net, recruit@assiniboine.net

TRAINING PROVIDER

3 levels / 240 hrs each

n/a

480 Inschool hours

7 weeks per level

4 Levels / Variable

LENGTH

Hybrid

Hybrid

Hybrid

Hybrid

Classroom

DELIVERY METHOD

56

T R A I N I N G D I R E C T O RY | 2 0 2 0 COURSE NAME

Auto Body Collision and Damage Repairer

Automotive Service Technician Apprenticeship Training

Automotive Service Technician Co-op partnered with TADA and FCA

Automotive Service Technician Ford Asset (MAP 32)

Automotive Service Technician General Motors of Canada ASEP (MAP 32)

Automotive Service Technician Honda AHAP (MAP 32)

TRAINING PROVIDER

CENTENNIAL COLLEGE 79 Ashtonbee Rd, Scarborough, ON, M1L 4C9 centennialcollege.ca 416-289-5004 psantos@centennialcollege.ca

CENTENNIAL COLLEGE 80 Ashtonbee Rd, Scarborough, ON, M1L 4C9 centennialcollege.ca 416-289-5005 psantos@centennialcollege.ca

CENTENNIAL COLLEGE 81 Ashtonbee Rd, Scarborough, ON, M1L 4C9 centennialcollege.ca 416-289-5006 psantos@centennialcollege.ca

CENTENNIAL COLLEGE 82 Ashtonbee Rd, Scarborough, ON, M1L 4C9 centennialcollege.ca 416-289-5007 psantos@centennialcollege.ca

CENTENNIAL COLLEGE 83 Ashtonbee Rd, Scarborough, ON, M1L 4C9 centennialcollege.ca 416-289-5008 psantos@centennialcollege.ca

CENTENNIAL COLLEGE 84 Ashtonbee Rd, Scarborough, ON, M1L 4C9 centennialcollege.ca 416-289-5009 psantos@centennialcollege.ca

n/a

n/a

Divided between in-class lessons and on-the-job experience, this transportation program will offer the best of both worlds as you’ll alternate between the College and your employer for a total of 64 weeks (32 weeks with each). A large portion of your in-class training will involve vehicle electrical and electronic systems diagnosis and repair.

The offering is for new or existing Acura or Honda dealer apprentices, and is specifically designed to give your career the turbocharge it needs. Not only will this program provide the educational component required for your apprenticeship, but it will also give you specific training on Acura and Honda diagnosis and repair that will set you apart as a specialist.

n/a

n/a

While the primary focus of the program is Automotive Diagnosis and Repair, other aspects of automotive dealership operations are included. As a student in this program, you will spend your first eight months in class learning your craft at our impressive training facilities at Ashtonbee Campus. Over the next eight months, you will apply what you have learned through a paid work placement as a registered apprentice at a TADA or FCA partnered dealership.

You will spend your final eight months back at school preparing for a successful career in the automotive industry.

The focus of the Automotive Service Technician Ford Asset (MAP 32) program is on teaching you Ford’s latest technology, with specific emphasis on electronics and the diagnosing of vehicle-management systems. You will alternate between the College and your employer every four weeks for a total of 64 weeks (32 weeks with each).

n/a

n/a

I-CAR ALLIANCE

The automotive service technician apprenticeship offers the general working knowledge of all of a vehicle’s systems. Among the systems covered in this program will be engines, electrical/electronics, fuels, transmissions, drivelines, steering, suspension and brakes.

This program focuses on techniques and materials for all aspects of auto body repair. It covers components, frames, panels, grills, holes, dents and other surface repairs.

COURSE DESCRIPTION

n/a

n/a

n/a

$4,789.00

n/a

n/a

COST

APPRENTICESHIP TRAINING

32 weeks

64 weeks

64 weeks

2 Years

Various options

8 Weeks

LENGTH

Hybrid

Hybrid

Hybrid

Hybrid

Classroom

Classroom

DELIVERY METHOD

T R A I N I N G M AT T E R S . C A

57

Automotive Service Technician Apprenticeship

Apprentice Automotive Service Technician

Apprentice Motor Vehicle Body Repairer

COLLEGE OF NEW CALEDONIA 3330 - 22nd Ave, Prince George, BC, V2N 1P8 cnc.bc.ca 778-349-0650, 800-371-8111 trades@cnc.bc.ca

COLLEGE OF NEW CALEDONIA 3330-22nd Avenue Prince George, BC, V2N 1P8 https://cnc.bc.ca 250-562-2131 askcnc@cnc.bc.ca

COLLEGE OF NEW CALEDONIA 3330-22nd Avenue Prince George, BC, V2N 1P8 https://cnc.bc.ca 250-562-2134 askcnc@cnc.bc.ca

Automotive Service Technician students inspect, diagnose, repair, and service systems in cars, buses, motorcycles, and light and commercial transport trucks and need to keep pace with the fast changing world of automotive technology.

Apprentices must have their employer register them with Industry Training Authority (ITA) and fill out the apprenticeship application online. All apprenticeship training requires in-person shop sessions. All shop sessions will be provided with physical distancing and all necessary safety measures.

The Automotive Service Technician apprenticeship program will train you to become a skilled automotive mechanic, leading towards Red Seal certification (after successful program and work based training hours completion). CNC offers all four levels of technical training.

From fender-benders to major bodywork, you will learn to fix brakes, repair electrical systems, understand steering systems, perform preventative maintenance and fulfil other industry needs.

n/a

n/a

n/a

n/a

n/a

n/a

The Automotive Service Technician Toyota (MAP 32) program has been designed for existing or new Toyota/Lexus dealer apprentices. During your time in the program, you’ll alternate between in-school lessons and apprenticeship work terms at your Toyota/Lexus dealer every four weeks — for a total of 32 weeks of schooling and 32 weeks of work placement.

Automotive Service Technicians repair, adjust and replace mechanical and electrical parts in automobiles and light trucks. They repair damaged components and perform preventative maintenance, inspect completed work and test that the vehicle’s performance meets required standards.

I-CAR ALLIANCE

COURSE DESCRIPTION

n/a

n/a

$883.391,000.29 per level

$883.39 1,000.29 per level

$710.00 per level

n/a

COST

APPRENTICESHIP TRAINING

Automotive Service Technician Apprenticeship

Automotive Service Technician Apprenticeship

COAST MOUNTAIN COLLEGE 5332 McConnell Ave, Terrace, BC, V8G 4X2 coastmountaincollege.ca 1-877-277-2289 dreinhardt@coastmountaincollege.ca

COLLEGE OF THE ROCKIES 2700 College Way, Cranbrook, BC, V1C 5L7 https://cotr.bc.ca 250-489-2751, 1-877-489-2687 roberts@cotr.bc.ca

Automotive Service Technician Toyota (MAP 32)

COURSE NAME

CENTENNIAL COLLEGE 85 Ashtonbee Rd, Scarborough, ON, M1L 4C9 centennialcollege.ca 416-289-5010 psantos@centennialcollege.ca

TRAINING PROVIDER

7 Weeks

Varies

7 weeks per level

4 levels

7 weeks

64 weeks

LENGTH

Classroom

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

DELIVERY METHOD

58

T R A I N I N G D I R E C T O RY | 2 0 2 0 Automotive Service Technician Apprenticeship

Automotive Service Technician Apprenticeship

Auto Body and Collision Damage Repairer (Branch I - Block Release) [Apprenticeship]

Automotive Service Technician (Day Release) [Apprenticeship]

Automotive Service Technician (GM-ASEP) [Apprenticeship]

Automotive Service Technician

Welder Apprenticeship

CONFEDERATION COLLEGE 1450 Nakina Dr, PO Box 398, Thunder Bay, ON, P7C 4W1 confederationcollege.ca 807-472-6284, 1-800-263-9415 pbailey@confederationcollege.ca

FANSHAWE COLLEGE 1001 Fanshawe College Blvd, London, ON, N5Y 5R6 fanshawec.ca 519-452-4430, 1-800-717-4412 CMendonca@fanshawec.ca

FANSHAWE COLLEGE 1001 Fanshawe College Blvd, London, ON, N5Y 5R6 fanshawec.ca 519-452-4430, 1-800-717-4413 CMendonca@fanshawec.ca

FANSHAWE COLLEGE 1001 Fanshawe College Blvd, London,ON, N5Y 5R6 fanshawec.ca 519-452-4430, 1-800-717-4414 CMendonca@fanshawec.ca

GRANDE PRAIRIE REGIONAL COLLEGE 10726 106 Ave, Grande Prairie, AB, T8V 4C4 gprc.ab.ca 780-835-6605, 1-888-539-4772

KEYANO COLLEGE 8115 Franklin Ave, Fort McMurray, AB, T9H 2H7 keyano.ca 780-791-4800, 1-800-251-1408 registrar@keyano.ca

COURSE NAME

CONESTOGA COLLEGE 301 Doon Valley Dr, Kitchener, ON, N2G 4M4 www.conestogac.on.ca 519-748-5220, 1-866-463-4486 trades@conestogac.on.ca

TRAINING PROVIDER

n/a

n/a

Graduates from the program will be skilled in the fusing of metals using prescribed welding applications; have a working knowledge of welding equipment; comprehend drawings and develop layout patterns for projects and calculate quantities of materials; have a thorough knowledge of metals, arc electrodes, welding gases and gas welding filler roads; and recognize defective welds, know the cause and proper procedure for the repair of the defective area.

n/a

n/a

n/a

n/a

n/a

I-CAR ALLIANCE

Automotive service technicians perform preventative maintenance, diagnose faulty operations and repair automotive vehicles and light trucks. The term of apprenticeship is four years; including a minimum of 1,560 hours of on-the-job training, and eight weeks of technical training each year.

Learn cutting-edge General Motors (GM) vehicle repair techniques, how to diagnose, repair and maintain GM cars and trucks from bumper to bumper.

Learn how to diagnose, repair and maintain engines and many electrical and electronic systems in cars, trucks and buses. Students will also have the opportunity to specialize in engine and fuel systems, electrical and electronic systems, suspension or brakes.

Students will restore, repair and replace autobody parts and interior finishing. They will also assess damage and estimate the cost of repairs, plus operate welding equipment, while learning the skills necessary to prepare and refinish today’s high-end top-coats.

Training includes work practices, engine systems, electrical, electronic, emissions and fuels, drivetrain systems and suspensions, steering and brake systems, air conditioning systems.

This 720-hour program, consisting of three components, is designed to provide theoretical knowledge of all aspects of automotive repair, as well as practical training.

COURSE DESCRIPTION

n/a

n/a

n/a

n/a

n/a

n/a

n/a

COST

APPRENTICESHIP TRAINING

8 weeks per level

8 weeks per level

Varies by level

Varies by level

Varies by level

Varies by level

8 weeks per level

LENGTH

Hybrid

Hybrid

Classroom

Classroom

Classroom

Classroom

Classroom

DELIVERY METHOD

T R A I N I N G M AT T E R S . C A

59

Automotive Service Technician

Automotive Service Technician Apprenticeship

LETHBRIDGE COLLEGE 3001 College Dr, S Lethbridge, AB, T1K 1L6 lethbridgecollege.ca 403-320-3411, 403-394-7348, 1-800-572-0104 tradeslc@lethbridgecollege.ca

LOYALIST COLLEGE 376 Wallbridge-Loyalist, Belleville, ON, K8N 5B9 loyalistcollege.com 613-969-1913 mpfp@loyalistc.on.ca

MINISTRY OF TRAINING, COLLEGES & UNIVERSITIES www.ontario.ca/page/ministry-colleges-universities 416-325-2929, 1-800-387-5516

MINISTRY OF TRAINING, COLLEGES & UNIVERSITIES www.ontario.ca/page/ministry-colleges-universities 416-325-2929, 1-800-387-5515

You can take college courses and start training as an apprentice in a skilled trade through this program. Depending on the trade, you can complete the program in two years, and have both a college diploma and completed apprenticeship requirements toward your apprenticeship certification in a skilled trade.

If you’re in either Grade 11 or 12, you can earn co-op education credits through work placements in a skilled trade, such as Automotive Service Technician. Co-op education credits are actual secondary school credits. It’s just that you earn them through a work placement.

Automotive service technicians perform preventative maintenance, diagnose faulty operations and repair automotive vehicles and light trucks. The term of apprenticeship is four years, including a minimum of 1500 hours of on-the-job training, and eight weeks of technical training each year.

You can attend three full-time blocks of training, each eight weeks long, or study at Loyalist one day per week to complete your three levels. Learning combines classroom instruction and practical theory labs. Put your knowledge to the test in state-of-the-art service bays.

Courses include emission control systems; fuel systems; hybrid electrical vehicles; vehicle system management, integration and vehicle networks; manual transmissions, transaxles and clutches; and suspension and steering.

You’ll spend 80 percent of your time with a qualified service technician in the shop.

You will do preventative maintenance, diagnose faults and repair automotive vehicles and light trucks. Learn on the job, as well as during the required training periods.

KPU delivers in-school technical training for Automotive Service Technician apprenticeship levels 1, 2, 3 and 4. The in-school technical training varies for each level and is 6 to 7 weeks in duration.

COURSE DESCRIPTION

n/a

n/a

n/a

n/a

n/a

n/a

n/a

I-CAR ALLIANCE

n/a

n/a

n/a

n/a

$784.00 tuition per year

n/a

n/a

COST

APPRENTICESHIP TRAINING

Co-op Diploma Apprenticeship Program

Ontario Youth Apprenticeship Program

Automotive Service Technician

Automotive Service Technician

LAKELAND COLLEGE 5708 College Dr, Vermilion, AB, T9X 1K5 lakelandcollege.ca 780-853-8500, 1-800-661-6491 dana.gard@lakelandcollege.ca

MEDICINE HAT COLLEGE 299 College Dr, Medicine Hat, AB, T1A 3Y6 mhc.ab.ca 403-529-3845, 1-866-282-8394

Automotive Service Technician Apprenticeship

COURSE NAME

KWANTLEN POLYTECHNIC UNIVERSITY 12667 72 Ave, Surrey, BC, V3W 2M8 kpu.ca 604-599-2001 study@kpu.ca

TRAINING PROVIDER

n/a

n/a

4 Years

8 weeks per level (3 levels)

4 Years

8 weeks per level (4 levels)

6-7 weeks per level

LENGTH

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

DELIVERY METHOD

60

T R A I N I N G D I R E C T O RY | 2 0 2 0 Welder Apprenticeship

Auto Body Technician

Automotive Service Technican

Automotive Service Technician Apprenticeship Program

Automotive Painter

NORTHERN ALBERTA INSTITUTE OF TECHNOLOGY 11762 - 106 St, Edmonton, AB, T5G 2R1 nait.ca 780-378-7271, 780-378-7205, 1-877-333-6248 brycen@nait.ca

NORTHERN ALBERTA INSTITUTE OF TECHNOLOGY 11762 - 106 St, Edmonton, AB, T5G 2R1 nait.ca 780-378-7271, 780-378-7205, 1-877-333-6249 brycen@nait.ca

NORTHERN COLLEGE 140 Government Rd, E Kirkland Lake, ON, P2N 3L8 www.northernc.on.ca 705-567-9291, 705-568-8186 fullerj@northern.on.ca

OKANAGAN COLLEGE, KELOWNA CAMPUS 1000 KLO Rd, Kelowna, BC, V1Y 4X1 okanagan.bc.ca 250-862-5457, 1-877-755-2266 trades@okanagan.bc.ca

Automotive Service Technician Apprenticeship

COURSE NAME

NIAGARA COLLEGE CANADA 100 Niagara College Bvld, Welland, ON, L3C 7L3 niagaracollege.ca 905-735-2215 myfuturenc@niagaracollege.ca

NIAGARA COLLEGE CANADA 100 Niagara College Bvld, Welland, ON, L3C 7L3 niagaracollege.ca 905-735-2211 myfuturenc@niagaracollege.ca

TRAINING PROVIDER

An automotive painter paints and refinishes automobiles, trucks and buses. An automotive refinishing technician is designated as an automotive painter under the interprovincial Red Seal program.

Training is delivered in day release format, one day per week for 40 weeks. Three levels of theoretical in-school training includes instruction in work practices, engine systems, electrical/electronic and emission systems, drivetrain systems, suspension/steering and brake systems, and air conditioning systems.

Automotive service technicians perform preventative maintenance, diagnose faulty operations and repair automotive vehicles and light trucks. The term of apprenticeship is four years including, a minimum of 1,560 hours of on-the-job training, and eight weeks of technical training each year.

Repair and replace damaged motor vehicle structures and body components, prepare for refinishing, and apply interior and exterior finishes. Specialize in prepping, refinishing, sheet metal and plastics repair, or frame straightening.

As a Welder you will have the skill set required to fabricate, join, and sculpt metal components using various methods and techniques. Welders create the framework for structures used in the construction industry. Complete 720 hours of college instruction and approximately four years of on-the-job training as a paid trainee.

As an automotive service technician, you are trained in mechanical diagnostics, cost estimations and customer relations related to a wide range of vehicles and have the skill set required to navigate computerized diagnostic equipment.

COURSE DESCRIPTION

n/a

n/a

n/a

n/a

n/a

n/a

I-CAR ALLIANCE

$457.48

n/a

$840.00 tuition per period

$630.00$735.00 tuition per period

n/a

n/a

COST

APPRENTICESHIP TRAINING

4 weeks per level

40 weeks

4 periods of 8 weeks

4 periods of 6-7 weeks

3 terms

3 Years

LENGTH

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

DELIVERY METHOD

T R A I N I N G M AT T E R S . C A

61

Motor Vehicle Body Repairer

Automotive Glass Technician Apprentice

OKANAGAN COLLEGE, KELOWNA CAMPUS 1002 KLO Rd, Kelowna, BC, V1Y 4X1 okanagan.bc.ca 250-862-5457, 1-877-755-2268 trades@okanagan.bc.ca

OKANAGAN COLLEGE, KELOWNA CAMPUS 1004 KLO Rd, Kelowna, BC, V1Y 4X1 okanagan.bc.ca 250-862-5457, 1-877-755-2270 trades@okanagan.bc.ca

ONTARIO COLLEGE OF TRADES 657 Bay St., Suite 600 Toronto, ON M5G 2K4 www.collegeoftrades.ca (647)847-3000, 1(855) 299-0030

ONTARIO COLLEGE OF TRADES 656 Bay St., Suite 600 Toronto, ON M5G 2K4 www.collegeoftrades.ca (647)847-3000, 1(855) 299-0029

n/a

Learn to repair the body of motor vehicles, motor coaches, trucks or truck-trailers, including preparing vehicle for refinishing and repairing vehicle bodies and components.

Qualified individuals may obtain a Certificate of Qualification, which confirms its holder has the skills, knowledge and experience that meet industry standards of practice for the trade.

n/a

n/a

Learn to repair and replace frame and structural components, mechanical components, interior, electrical components, plastic and composite panels and sheet metal panels. Auto Body and Collision Damage Repairer is classified as a compulsory trade, which means that individuals working in the trade are required by law to be members of the College.

Learn to work on the surface of motor vehicles and restore vehicle finishes, including removing exterior trim and hardware, matching colours and mixing paints, and preparing surfaces for painting.

n/a

n/a

n/a

I-CAR ALLIANCE

An automotive glass technician removes, installs, repairs and generally services all types of stationary and moveable glass in motor vehicles. Apprentices are required to attend a total of two weeks of technical training courses over this two year apprenticeship.

A motor vehicle body repairer (automotive collision repair technician) repairs, adjusts and replaces sheet metal and allied parts of automobiles, trucks and buses.

An automotive refinishing prep technician removes parts, masks, performs chemical cleaning, applies putty, sands, primes and prepares an automobile, truck or bus for the automotive refinishing technician. Apprentices are required to attend four weeks of technical training in this one-year apprenticeship.

COURSE DESCRIPTION

n/a

n/a

n/a

$228.74

Varies by level

$457.48

COST

APPRENTICESHIP TRAINING

Automotive Painter

Auto Body Repairer

Auto Body and Collision Damage Repairer

Automotive Refinishing Prep Technician Apprenticeship

OKANAGAN COLLEGE, KELOWNA CAMPUS 1001 KLO Rd, Kelowna, BC, V1Y 4X1 okanagan.bc.ca 250-862-5457, 1-877-755-2267 trades@okanagan.bc.ca

ONTARIO COLLEGE OF TRADES 655 Bay St., Suite 600 Toronto, ON M5G 2K4 www.collegeoftrades.ca (647)847-3000, 1(855) 299-0028

COURSE NAME

TRAINING PROVIDER

240 hours of in class training

480 hours of in class training

720 hours of in class training

2 Weeks

Varies by level

4 weeks per level

LENGTH

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

DELIVERY METHOD

62

T R A I N I N G D I R E C T O RY | 2 0 2 0 COURSE NAME

Automotive Service Technician

Automotive Service Technician

Automotive Service Technician

Auto Body Technician Apprentice

Automotive Service Technician Apprentice

Automotive Service Technician

Automotive Service Technician Apprenticeship

TRAINING PROVIDER

ONTARIO COLLEGE OF TRADES 658 Bay St., Suite 600 Toronto, ON M5G 2K4 https://www.collegeoftrades.ca/ (647)847-3000, 1(855) 299-0031

RED DEER COLLEGE 100 College Blvd, Red Deer, AB, T4N 5H5 rdc.ab.ca 403-342-3100, 1-888-475-1101 apprenticeship.registration@rdc.ab.ca

SAULT COLLEGE 443 Northern Ave, Sault Ste. Marie, ON, P6B 4J3 saultcollege.ca 705-759-2554, 1-800-461-2260 studentrecruitment@saultcollege.ca

SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY 1301 - 16 Ave, NW Calgary, AB, T2M 0L4 sait.ca 403-284-8471, 1-877-284-7249 transportation.info@sait.ca

SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY 1301 - 16 Ave, NW Calgary, AB, T2M 0L4 sait.ca 403-284-8471, 1-877-284-7251 transportation.info@sait.ca

ST. LAWRENCE COLLEGE 2 St. Lawrence Dr, Cornwall, ON, K6H 4Z1 stlawrencecollege.ca 613-933-6080, 1-800-463-0752 dreamit@sl.on.ca

THOMPSON RIVERS UNIVERSITY 805 Tru Way, Kamloops, BC, V2C 0C8 tru.ca 250-828-5000 admissions_trades@tru.ca

The classroom program includes courses in electrical systems air conditioning systems, fuel systems, driveline, engine mechanical, powertrain, steering and suspension, brakes, options and accessories, computer operated/ assisted systems, truck components and systems, and body and trim.

The School of Skilled Trades at the Cornwall campus offers the in-school study portion of the apprenticeship. Areas of study include engines, fuel and electrical systems, powertrains, steering, suspension and brakes, and applied shop practice, including safety, welding, air conditioning and more.

As a trained automotive service technician, students will adjust, test and repair engines, steering systems, braking systems, drive trains, vehicle suspensions, electrical systems and air-conditioning systems as well as complete wheel alignments.

This program will train you to repair and/or replace damaged motor vehicle structures and body components, prepare for refinishing and apply interior and exterior finishes.

You may specialize in prepping, refinishing, sheet metal and plastics repair, or frame straightening.

This course teaches fundamental and specific skills of the trade through the training of practical applications.

Strengthening the apprentices‚ high standards of craftsmanship, problem-solving skills and personal pride in their respective trades.

n/a

n/a

n/a

n/a

n/a

n/a

n/a

Learn to perform preventative maintenance, diagnose problems and repair vehicle systems in cars and light trucks. Qualified individuals may obtain a Certificate of Qualification, which confirms its holder has the skills, knowledge and experience that meet industry standards of practice for the trade.

Automotive service technicians perform preventative maintenance, diagnose faulty operations and repair automotive vehicles and light trucks. The term of apprenticeship is four years, including a minimum of 1,560 hours of on-the-job training, and eight weeks of technical training each year.

I-CAR ALLIANCE

COURSE DESCRIPTION

n/a

n/a

$972.92 per level

$758.94$865.93 per level

n/a

n/a

n/a

COST

APPRENTICESHIP TRAINING

4 levels

8 weeks per level

4 Years

Varies by level

8 weeks per level

4 Years

720 hours of in class training

LENGTH

Hybrid

Hybrid

Classroom

Classroom

Hybrid

Hybrid

Hybrid

DELIVERY METHOD

T R A I N I N G M AT T E R S . C A

63

Automotive Glass Technician Apprentice

Automotive Paint and Refinishing Technician Apprentice

Automotive Refinishing Prep Technician Apprentice

VANCOUVER COMMUNITY COLLEGE 1155 East Broadway, Vancouver, BC, V5T 4V5 vcc.ca 604-871-7000, 1-866-565-7821 apprentice@vcc.ca

VANCOUVER COMMUNITY COLLEGE 1155 East Broadway, Vancouver, BC, V5T 4V5 vcc.ca 604-871-7000, 1-866-565-7822 apprentice@vcc.ca

VANCOUVER COMMUNITY COLLEGE 1155 East Broadway, Vancouver, BC, V5T 4V5 vcc.ca 604-871-7000, 1-866-565-7823 apprentice@vcc.ca

Training for this program is divided into four levels, where students will learn the latest in automotive diagnostics and repair including engines, fuel systems, tires, brakes, electronics, and transmissions.

There is one level of technical training for an auto refinishing preparation apprentice. Students train in classrooms and autobody labs in Vancouver Community College facility at the college’s Broadway campus. Students will learn the latest skills in automotive refinishing prep processes including chemical treatments, masking, sanding, and spray gun operation.

Add the finishing touch to your apprenticeship through this Vancouver Community College program. Learn the latest techniques in automotive paint and refinishing. This technical training program is designed for the apprentice currently working in the automotive collision and repair and automotive refinishing industry.

This program is catered to an automotive glass installation apprentice currently working in the automotive collision repair industry or someone looking to return to the trade with an increased, comprehensive skill set.

Level 1 of this program covers shop safety, tools and the fundamentals of autobody construction and repairs. Level 2 advances apprentice skills in repairing a wide variety of autobody surfaces, while Level 3 completes the training with structural repairs and wheel alignment.

Classes include both theory and practice, and this program follows the approved British Columbia Automotive Service Technician Program Outline, which meets the requirements for Canadian Red Seal accreditation.

COURSE DESCRIPTION

n/a

n/a

n/a

n/a

n/a

n/a

I-CAR ALLIANCE

$940 per level

$531

$524

$442

$670-$816 per level

$979.51 tuition per level

COST

APPRENTICESHIP TRAINING

Automotive Service Technician Apprentice

Automotive Collision Repair Technician Apprentice

VANCOUVER COMMUNITY COLLEGE 1155 East Broadway, Vancouver, BC, V5T 4V5 vcc.ca 604-871-7000, 1-866-565-7820 apprentice@vcc.ca

VANCOUVER COMMUNITY COLLEGE 1155 East Broadway, Vancouver, BC, V5T 4V5 vcc.ca 604-871-7000, 1-866-565-7824 apprentice@vcc.ca

Automotive Service Technician Apprenticeship

COURSE NAME

UNIVERSITY OF THE FRASER VALLEY 33844 King Rd, Abbotsford, BC, V2S 7M8 ufv.ca 604-847-5448, 604-504-7443 apprenticeship@ufv.ca

TRAINING PROVIDER

7 weeks per level

4 weeks

4 weeks

3 weeks

5 weeks per level

4 levels 7 weeks each

LENGTH

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

Classroom

DELIVERY METHOD

64

T R A I N I N G D I R E C T O RY | 2 0 2 0 Amped Up Class

Electric Drive Class

AUTOMOTIVE CAREER DEVELOPMENT CENTER 24 Wells Street Worcester, MA 01604 www.fixhybrid.com 508-852-5857, 1-800-939-7910

Automotive Technician

ALLDATA Training

Motive Power Technician

Automobile Mechanics

COURSE NAME

AUTOMOTIVE CAREER DEVELOPMENT CENTER 24 Wells Street Worcester, MA 01604 www.fixhybrid.com 508-852-5857, 1-800-939-7909

ASSINIBOINE COMMUNITY COLLEGE 1038 1st St, N Brandon, MB, R7A 2Y1 assiniboine.net 204-725-8700, 1-800-862-6310 trades@assiniboine.net, recruit@assiniboine.net

ALLDATA https://www.alldata.com/

ALGONQUIN COLLEGE 1385 Woodroffe Ave, Ottawa, ON, K2G 1V8 algonquincollege.com 613-727-4723 askus@algonquincollege.com

ACCESS CAREER CENTRE 638 Boul, Guimond, Longueuil, QC, J4G 1P8 access.rsb.qc.ca 450-672-9011

TRAINING PROVIDER

This class is based on today’s technology and the many parts to work with, scan tools, and scopes. The 5 day course focuses on HEV, PHEV, and EV components, systems, operation, safety, service, equipment, maintenance, and more.

This class is based on today’s technology and the many parts to work with, scan tools, and scopes. The 3 day course focuses on HEV, PHEV, and EV components, systems, operation, safety, service, equipment, maintenance, and more.

n/a

n/a

n/a

n/a

ALLDATA offers free webinars led by experts on new technologies, current industry trends and best practices for repair and collision professionals. ALLDATA also offers training videos, product experts available by phone and instructor-led webinars that allow participants to learn the basics and ask questions. Plus, support. alldata. com is a self-help resource for how-to info, troubleshooting tips, training options and FAQs. Gain essential skills for the automotive service industry while learning in a hands- on environment. The nine-month Automotive Technician certificate program focuses on the basics of shop skills, electrical, engines and powertrains, preparing students to repair and service cars and light-duty trucks.

n/a

n/a

Learn to perform preventive and corrective mechanic work; inspect vehicles with the goal of finding the cause of operating problems; perform repairs, replace parts and make adjustments in different vehicle systems; procedure for installing accessories and optional equipment; adhere to health, safety and environmental laws and regulations.

Through a series of classroom-based courses and extensive practical labs, you will acquire skills specific to becoming an Automotive Service Technician. Learn to maintain and repair electrical and mechanical systems within a vehicle, including chassis and drivelines, fuel systems, electrical systems, and internal combustion engines.

I-CAR ALLIANCE

COURSE DESCRIPTION

$4,000

$3,000

n/a

No Cost

n/a

n/a

COST

5 Days

3 Days

9 Months

n/a

42 weeks

4 Months

LENGTH

Classroom

Classroom

Classroom

Online

Hybrid

Hybrid

DELIVERY METHOD

IN CANADA, AUTO BODY TECHNICIAN, AUTOMOTIVE REFINISH TECHNICIAN AND AUTOMOTIVE SERVICE TECHNICIAN ARE DESIGNATED SKILLED TRADES and are regulated by provincial apprenticeship legislation. Apprenticeship training is a combination of paid, work-based training as well as short periods of technical training in a classroom or shop. To apprentice a candidate must find an employer who is willing to take them on as an apprentice and then register with their local apprenticeship or trades authority. Particularly, in the automotive trades, pre-apprenticeship training is offered by many colleges. These programs (often called core or foundation programs) make it easier for a candidate to find an employer willing to take them on as well as sometimes can count as a portion of the required apprenticeship training. Automotive service technicians provide repair and service to vehicle systems, including the engine, electrical/electronics, transmission, driveline, steering, suspension and brakes. Collision repair technicians restore damage to the exterior and the interior of motor vehicles. Automotive refinishing technicians paint and refinish automobiles either for collision restoration or custom paint jobs. This section lists organizations across Canada that offer core or foundation programs (pre-apprenticeship training) in the autobody, auto refinish and automotive service sectors.

CORE TRAINING

T R A I N I N G M AT T E R S . C A

65

Automotive Collision Estimator

Automotive Detailing

Automotive Service Advisor

Automotive Service Technician

Automotive Technology

Refinishing Prep and Auto Body Technician

AUTOMOTIVE TRAINING CENTRE 12160 88 Ave, Surrey, BC, V3W 3J2 autotrainingcentre.com 888-546-2886

AUTOMOTIVE TRAINING CENTRE 12161 88 Ave, Surrey, BC, V3W 3J2 autotrainingcentre.com 888-546-2887

AUTOMOTIVE TRAINING CENTRE 12162 88 Ave, Surrey, BC, V3W 3J2 autotrainingcentre.com 888-546-2888

AUTOMOTIVE TRAINING CENTRE 12163 88 Ave, Surrey, BC, V3W 3J2 autotrainingcentre.com 888-546-2889

AUTOMOTIVE TRAINING CENTRE 12164 88 Ave, Surrey, BC, V3W 3J2 autotrainingcentre.com 888-546-2890

AUTOMOTIVE TRAINING CENTRE 12165 88 Ave, Surrey, BC, V3W 3J2 autotrainingcentre.com 888-546-2891

n/a

n/a

n/a

n/a

n/a

n/a

n/a

This program covers how to inspect vehicles to determine the amount of structural, body, mechanical or interior damage is needed, by using mechanical testing devices, questioning customers and by visual inspection. Students will learn how to calculate cost of labour and parts to fix or replace each affected item and estimate the salvage value of the total vehicle loss; analyzes repair cost estimates; consults with the collision repair manager or foreman; determine fees associated with repainting; fill out insurance claim forms to indicate repair or replacement cost estimates and recommendations; and prepares work orders. This program may also be offered in Toronto, Cambridge, Ont., and Montreal.

This course covers the essentials of preparing a car for the showroom floor and offers hands-on skills in exterior and interior maintenance for used automobiles. Students will receive instruction on a wide variety of surfaces and materials. This course may also be offered in Toronto, Cambridge, Ont., and Montreal.

The Automotive Service Advisor program combines the Automotive Service Consultant, Auto Body Collision Estimator and Parts & Warehousing programs to provide a complete automotive service education. It provides a wide-angle view of dealer/store operations and management procedures within a dealership, a repair facility, a bodyshop or a retail parts store. This program may also be offered in Toronto, Cambridge, Ont., and Montreal.

A combination of both classroom theory (40 percent) and handson training (60 percent), this program offers the auto mechanic student the experiences required for entry-level auto mechanic jobs. This auto mechanic pre-apprenticeship program prepares students to engage in the servicing and maintenance of all types and makes of cars. This program may also be offered in Toronto, Cambridge, Ont., and Montreal.

In the ATC’s Automotive Technology Training program (approved as a vocational program under the Private Career Colleges Act, 2005), instructors provide students with the classroom and handson shop training needed to acquire an entry-level position and perform diagnose and repair of many different makes of automobiles. This program may also be offered in Toronto, Cambridge, Ont., and Montreal.

This program provides students with hands-on training and up-todate information for the occupations of an Auto Body Technician and Automotive Refinishing Prep Technician. The focus is on a strong foundation of the skills required to ensure the student’s successful entry into the auto industry. This program may also be offered in Toronto, Cambridge, Ont., and Montreal.

I-CAR ALLIANCE

This training will require you to spend a week studying, driving, testing, scanning, scoping, servicing, and taking various hybrid /EVs apart. ACDC has lots of parts to work with, scan tools, and scopes and so the class will be based mainly on today’s technology.

COURSE DESCRIPTION

CORE TRAINING

Up Your Voltage Class

COURSE NAME

AUTOMOTIVE CAREER DEVELOPMENT CENTER 24 Wells Street Worcester, MA 01604 www.fixhybrid.com 508-852-5857, 1-800-939-7911

TRAINING PROVIDER

n/a

n/a

n/a

n/a

n/a

n/a

$5,500

COST

43 weeks

26 weeks

43 weeks

26 weeks

2 Weeks

13 weeks

7 Days

LENGTH

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

DELIVERY METHOD

66

T R A I N I N G D I R E C T O RY | 2 0 2 0

CENTENNIAL COLLEGE 75 Ashtonbee Rd, Scarborough, ON, M1L 4C9 centennialcollege.ca 416-289-5000 psantos@centennialcollege.ca

Auto Body Repair Techniques

Motive Power Technician

Motive Power Technician - Service And Management (VMTN)

CAMBRIAN COLLEGE 1401 Barrydowne Rd, Sudbury, ON, P3A 3V8 cambriancollege.ca 705-566-8101, 1-800-461-7146 info@cambriancollege.ca

CANADORE COLLEGE 100 College Dr, PO Box 5001, North Bay, ON, P1B 8K9 canadorecollege.ca 705-474-7600, 855-495-7915 admissions@canadorecollege.ca

Motor Vehicle Body Repair Technician Foundation

BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY, BURNABY CAMPUS 3702 Willingdon Ave, Burnaby, BC, V5G 3H2 bcit.ca 604-456-1046 Randy_Sandhu@bcit.ca

Automotive Service Technician Foundation

Automotive Collision Estimator

BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY, BURNABY CAMPUS 3701 Willingdon Ave, Burnaby, BC, V5G 3H2 bcit.ca 604-456-1045 Randy_Sandhu@bcit.ca

CAMOSUN COLLEGE 4461 Interurban Rd, Victoria, BC, V9E 2C1 camosun.ca 250-370-8322, 1-877-554-7555 tradesinfo@camosun.ca

Automotive Refinishing Technician Foundation

COURSE NAME

BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY, BURNABY CAMPUS 3700 Willingdon Ave, Burnaby, BC, V5G 3H2 bcit.ca 604-456-1044 Randy_Sandhu@bcit.ca

TRAINING PROVIDER

This offering is based on the Level 1 apprenticeship curriculum, with some valuable additions. In the autobody repair techniques courses, you acquire the theoretical knowledge and practical skills to ensure you have a competitive edge in the autobody repair field.

Learn to operate, diagnose and service all types of vehicles, from standard automobiles to industrial heavy-duty equipment. Perform actual service procedures on a wide variety of components found in the powertrain of heavy vehicles, install and set up clutches, and tear down and assess the condition of manual transmissions.

Includes a two-week work placement.

n/a

n/a

n/a

n/a

Get hands-on training servicing gas-powered and hybrid vehicles and learn the ropes of shop management. You will learn to diagnose and repair complex wiring systems, understand serial data communications and perform quality repairs. Emissions systems, automatic transmissions, ABS brakes, air conditioning, computer applications, scan tools, lab scopes and gas analyzers will be explored in depth. Optional paid co-op avialable.

This course focuses on general automotive practices, fuel and electrical/electronic systems, engine performance and repair.

Graduates should be employable within many areas of the automotive industry, including lube technician, tire repair technician, brake and muffler installer, parts person and a broad range of other positions.

n/a

n/a

n/a

I-CAR ALLIANCE

The program consists of 32 weeks of full-time studies that includes theory and related information, along with hands-on shop assignments and practice. This program provides Foundation, or Level 1, apprentice training. The Motor Vehicle Body Repair Technician Foundation also includes a two-week work practicum at an autobody repair shop halfway through the program.

This course will prepare you to enter the field of collision estimation, focusing on customer service and communication skills.

Autobody methodology, insurance regulations and estimation techniques will be covered, as well as an introduction to Mitchell and Audatex collision estimation software. This is the first of a two-part program leading to a BCIT Statement of Completion in Automotive Collision Estimation.

This 26-week training will provide the theoretical understanding and practical skills needed to use a spray gun to apply both the primer and final coats of paint and maintain records of materials used in accordance with regulations. Upon successful completion of this program, students will receive full credit for technical training requirements in the provincial Automotive Refinishing Prep Technician and Automotive Painter (Automotive Refinishing Technician) program.

COURSE DESCRIPTION

CORE TRAINING

$3,879.00

$6674.59

$3,022.00

n/a

n/a

$833.81

n/a

COST

1 Year

40 weeks

30 weeks

2 Years

32 weeks

10 Weeks

26 weeks

LENGTH

Classroom

Classroom

Classroom

Hybrid

Primarily Online

Primarily Online

Primarily Online

DELIVERY METHOD

T R A I N I N G M AT T E R S . C A

67

Automotive Service Technician Pre-Apprenticeship

Automotive - Motive Power Technician (Optional Co-op)

Automotive Service Technician Foundation

CENTENNIAL COLLEGE 78 Ashtonbee Rd, Scarborough, ON, M1L 4C9 centennialcollege.ca 416-289-5003 psantos@centennialcollege.ca

CENTENNIAL COLLEGE 86 Ashtonbee Rd, Scarborough, ON, M1L 4C9 centennialcollege.ca 416-289-5011 psantos@centennialcollege.ca

COAST MOUNTAIN COLLEGE 5331 McConnell Ave, Terrace, BC, V8G 4X2 coastmountaincollege.ca 1-877-277-2288 dreinhardt@coastmountaincollege.ca

COLLEGE OF NEW CALEDONIA 3330 - 22nd Ave, Prince George, BC, V2N 1P8 cnc.bc.ca 778-349-0650, 800-371-8112 trades@cnc.bc.ca

n/a

Learn the latest painting techniques and technology that will take your skills to a higher level. You will learn how to repair basic sheet metal damage and use the latest tools, plastics, and composites in a safe and efficient way.

Automotive Refinishing Prep Technician

CORE TRAINING

n/a

Vehicle repair technicians review damage reports and hammer out dents, buckles and defects; remove damaged fenders, panels and grilles; straighten bent frames; and repair and replace exterior and interior components.

Autobody (Motor Vehicle Body Repair)

n/a

n/a

n/a

n/a

n/a

I-CAR ALLIANCE

n/a

This training gives students the technical skills and knowledge to repair, adjust and replace mechanical parts in automobiles and light trucks. Program covers all the theory and practical components necessary for the first-year Automotive Service Technician Certificate, and provides a complement of valuable industry skills.

With an emphasis on motor vehicle technology, this program prepares you for work within the transportation industry. Through various theoretical and practical courses, you acquire trade-relevant skills and knowledge that help you undertake positions in a variety of employment opportunities.

The Automotive Service Technician Pre-Apprenticeship is a tuition-free transportation program that’s funded by the Government of Ontario and designed as a transition step to finding an apprenticeship. Earn Level 1 automotive service technician training, receive assistance in finding a short work placement and get on-the-job experience.

Facilitated by the School of Transportation, the Canadian Tire Automotive Service Technician program combines in-depth classroom and hands-on lab training with a four-week, on-the-job work placement experience.

The automotive service technician program offers students the general working knowledge of all a vehicle’s various systems.

COURSE DESCRIPTION

Gain the necessary skills based on industry practices to perform truck and coach repair work for various companies while respecting Ontario codes and regulations. The program integrates repair techniques and skills based on concepts learned in the classroom.

Motive Power Technician - Truck & Coach

Automotive Service Technician Canadian Tire (MAP 32)

CENTENNIAL COLLEGE 77 Ashtonbee Rd, Scarborough, ON, M1L 4C9 centennialcollege.ca 416-289-5002 psantos@centennialcollege.ca

COLLEGE BOREAL 395, boulevard Thériault Timmins ON P4N 0A7 www.collegeboreal.ca/en/ 705-267-5850 infotimmins@collegeboreal.ca

Automotive Service Technician

COURSE NAME

CENTENNIAL COLLEGE 76 Ashtonbee Rd, Scarborough, ON, M1L 4C9 centennialcollege.ca 416-289-5001 psantos@centennialcollege.ca

TRAINING PROVIDER

n/a

$3,875

$3,823.90

$2,226.90

$3,889.00

n/a

n/a

n/a

COST

24 weeks

1 Year

2 Years

30 weeks

2 Years

36 weeks

64 weeks

2 Years

LENGTH

Hybrid

Hybrid

Classroom

Hybrid

Hybrid

Hybrid

Hybrid

Classroom

DELIVERY METHOD

68

T R A I N I N G D I R E C T O RY | 2 0 2 0 Auto Body and Collision Technician

Automotive Service Technician Foundation

COLLEGE OF THE ROCKIES 2701 College Way, Cranbrook, BC, V1C 5L7 https://cotr.bc.ca 250-489-2751, 1-877-489-2688 roberts@cotr.bc.ca

Automotive Refinishing Prep Technician

COLLEGE OF NEW CALEDONIA 3330-22nd Avenue Prince George, BC, V2N 1P8 https://cnc.bc.ca 250-562-2136 askcnc@cnc.bc.ca

COLLEGE OF THE NORTH ATLANTIC 432 Massachusetts Dr, Stephenville, NL A2N 3C1 cna.nl.ca 7092832105 marty.madore@cna.nl.ca or roger.hulan@cna.nl.ca

Motor Vehicle Body Repairer

COLLEGE OF NEW CALEDONIA 3330-22nd Avenue Prince George, BC, V2N 1P8 https://cnc.bc.ca 250-562-2135 askcnc@cnc.bc.ca

Automotive Service Technician

Automotive Service Technician Diploma

COLLEGE OF NEW CALEDONIA 3330-22nd Avenue Prince George, BC, V2N 1P8 https://cnc.bc.ca 250-562-2133 askcnc@cnc.bc.ca

COLLEGE OF THE NORTH ATLANTIC 432 Massachusetts Dr, Stephenville, NL A2N 3C1 cna.nl.ca 709-758-7284, 1-888-982-2269

Automotive Service Technician Foundation

COURSE NAME

COLLEGE OF NEW CALEDONIA 3330-22nd Avenue Prince George, BC, V2N 1P8 https://cnc.bc.ca 250-562-2132 askcnc@cnc.bc.ca

TRAINING PROVIDER

n/a

Yes

This Red Seal program is designed to assist you in developing sufficient basic skills and knowledge to enter the labor force as an apprentice mechanic in auto body and collision. Some of the duties include, repair and replace vehicle structures and body parts; remove and install interior and exterior finishes; hammer out dents, buckles and other defects; operate soldering equipment and plastic filler; remove damaged fenders, panels and grills; weld replacement parts; straighten frames and underbodies; file, grind, mask and tape body surfaces in preparation for painting.

This training teaches Automotive Service Technicians inspect, diagnose, repair, and service systems in cars, buses, motorcycles, and light and commercial transport trucks and need to keep pace with the fast changing world of automotive technology.

n/a

n/a

You will get training in adjusting, testing and repairing engines, steering systems, braking systems, drive trains, vehicle suspensions, electrical systems and air conditioning systems, and do wheel alignments.

You will have practical, hands-on learning on real vehicles using traditional and state-of-the-art technology. You will also spend time in the classroom learning the theories and details that will set you apart from others and give you a strong foundation in the field.

n/a

n/a

Automotive service technicians perform preventative maintenance, diagnose problems and repair vehicle systems including engines, vehicle management, hybrids, steering, braking, tires, wheels, drivetrains, suspensions, electrical, electronics, heating, ventilation, air conditioning, restrains, trim, and accessories for automotive vehicles and light trucks with a gross vehicle weight less than 5,500 KG. This foundation program will provide entry level practical skills and academic knowledge to prepare you to begin your apprenticeship pathway as a Motor Vehicle Body Repairer. If you are mechanically inclined, a critical thinker, good at task planning and organization, you may want to consider a career in motor vehicle body repair.

n/a

I-CAR ALLIANCE

Automotive Service Technicians are essential to maintaining the health of your vehicle. They investigate, diagnose, and repair issues related to the mechanical systems in vehicles, often undertaking complex computer diagnostics to resolve issues.

COURSE DESCRIPTION

CORE TRAINING

n/a

Please inquire

n/a

n/a

$3,875

$37,500

$3,872

COST

30 weeks

1 Year

35 weeks

24 weeks

1 Year

2 Years

1 Year

LENGTH

Classroom

Classroom

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

DELIVERY METHOD

T R A I N I N G M AT T E R S . C A

69

Motive Power Technician Automotive Service

Mechanical Techniques

Motive Power Techniques Automotive

Automotive Technician – Service and Management (Motive Power Technician)

Auto Body Repair Techniques

CONESTOGA COLLEGE 300 Doon Valley Dr, Kitchener, ON, N2G 4M4 www.conestogac.on.ca 519-748-5220, 1-866-463-4485 trades@conestogac.on.ca

CONFEDERATION COLLEGE 1450 Nakina Dr, PO Box 398, Thunder Bay, ON, P7C 4W1 confederationcollege.ca 807-472-6284, 1-800-263-9416 pbailey@confederationcollege.ca

CONFEDERATION COLLEGE 1450 Nakina Dr, PO Box 398, Thunder Bay, ON, P7C 4W1 confederationcollege.ca 807-472-6284, 1-800-263-9417 pbailey@confederationcollege.ca

DURHAM COLLEGE, WHITBY CAMPUS 1611 Champlain Ave, Whitby, ON L1N 6A7 durhamcollege.ca 905-721-2001 dccares@durhamcollege.ca

FANSHAWE COLLEGE 1001 Fanshawe College Blvd, London, ON, N5Y 5R6 fanshawec.ca 519-452-4430, 1-800-717-4415 CMendonca@fanshawec.ca

This program will help students develop a solid grounding in the computers, networks, electronics and other non-mechanical systems that make up today’s automobiles. Students will learn theory in the classroom or online and hands-on practice in the shop. An industry work placement hones abilities and introduces the student to potential employers.

In this program students will develop a strong understanding of the technologies and techniques used, perfect craftsmanship through actual repairs in our state-of-the-art repair shop.

This training teaches how to create work orders; diagnose engines, electrical/fuel systems, motive power driveline, directional control systems (steering, suspension and brakes) and air conditioning; understand management principles, such as business structure, accounting, human resources management and parts/supply management.

This training covers all the basics of maintaining and repairing vehicle systems, such as electrical/electronics, fuels, brakes, gear trains, steering and suspension on motor vehicles and light trucks.

This training combines in-class learning with practical demonstrations and hands-on instruction. Topics include mechanical practices, machine shop, welding practices, trades science, engineering graphics and industrial design.

n/a

n/a

n/a

n/a

n/a

n/a

n/a

At the pre-apprenticeship level, students will receive the theoretical and hands-on shop experience that registered apprentices would normally acquire in the workplace in addition to trade-related skills. You will develop safe working practices in the use of tools, machinery, and equipment and will apply fundamental communication, documentation, information technology, and computer skills to support a motive power-related work environment.

This training provides a strong technical base and also focuses on motive power business, shop management and parts management. The program is structured to provide the theoretical and work-related experience that registered apprentices normally acquire in the first two years in the workplace.

I-CAR ALLIANCE

COURSE DESCRIPTION

CORE TRAINING

Automotive Technology

Motive Power Fundamentals Automotive Repair

CONESTOGA COLLEGE 299 Doon Valley Dr, Kitchener, ON, N2G 4M4 https://www.conestogac.on.ca/ 519-748-5220, 1-866-463-4484 trades@conestogac.on.ca

HOLLAND COLLEGE 98 Water St, Summerside, PE, C1N 4N6 hollandcollege.com 902-888-6448, 902-629-4217 info@hollandcollege.com

COURSE NAME

TRAINING PROVIDER

$5,575

$1,360.26

$2,722

$2,688

$2,688

$4054.84 Year 1

$4054.84

COST

2 Years

30 weeks

Four semesters

34 weeks

34 weeks

2 Years

1 Year

LENGTH

Hybrid

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

DELIVERY METHOD

70

T R A I N I N G D I R E C T O RY | 2 0 2 0 n/a

Automotive Service Technician

MOHAWK COLLEGE 483 Barton St, Stoney Creek, ON, L8E 2L7 mohawkcollege.ca 905-575-1214 apprenticeships@mohawkcollege.ca

NAPA napacanada.com

Auto Body & Collision Damage Repairer

Pre-Apprenticeship Training

MINISTRY OF TRAINING, COLLEGES & UNIVERSITIES www.ontario.ca/page/ministry-colleges-universities 416-325-2929, 1-800-387-5514

MOHAWK COLLEGE 482 Barton St, Stoney Creek, ON, L8E 2L7 mohawkcollege.ca 905-575-1213 apprenticeships@mohawkcollege.ca

Auto Mechanics

Automotive Systems

LETHBRIDGE COLLEGE 3000 College Dr, S Lethbridge, AB, T1K 1L6 lethbridgecollege.ca 403-320-3411, 403-394-7348, 1-800-572-0103 tradeslc@lethbridgecollege.ca

MANITOBA INSTITUTE OF TRADES & TECHNOLOGY 130 Henlow Bay, Winnipeg, MB, R3Y 1G4 mitt.ca 204-989-6500 info@mitt.ca

Automotive Service Technician Certificate (Foundation)

COURSE NAME

KWANTLEN POLYTECHNIC UNIVERSITY 12666 72 Ave, Surrey, BC, V3W 2M8 kpu.ca 604-599-2000 study@kpu.ca

TRAINING PROVIDER

n/a

n/a

NAPA Autotech offers a wide variety of convenient, cost-effective ways to train automotive professionals. In addition to self-paced and eLearning, NAPA Autotech offers classes in: diagnostics, hybrid electric vehicles, heating and cooling, steering, suspension and driveline, brake systems, drivability (ignition and fuel systems), electrical/electronics, emissions, light truck diesel, and service sales. Each class provides technicians with hands-on learning activities and each participant receives a course manual to bring back to the shop. All classes are 100% technical and are delivered by experienced ASE certified training specialists. NAPA is in partnership with RLO Training. Lincoln Tech and NAPA have developed a strategic relationship to ensure that LTI’s automotive training programs remain up-to-date and of high quality.

n/a

n/a

n/a

n/a

n/a

I-CAR ALLIANCE

Acquire sound theoretical knowledge and practical applications to meet the challenges of increasingly complex vehicles and testing techniques. Develop diagnostic capabilities, skills to perform maintenance and mechanical repairs, and learn about major automotive assemblies, engines, running gear, chassis, electrical, and fuel systems.

Acquire job-specific skills to repair dents in body panels, fenders and skirting; file; sand; grind; and spray paint. Explore shrinking or stretching metal panels with heat treatment and welding breaks in body panels or structures. Understand how to test for and correct faulty frame alignment, and install trim and body parts.

If you’re interested in working in a trade but don’t have the skills or experience to get a job as an apprentice, you can apply for this training. You can get this training through different organizations, such as colleges or community agencies, across Ontario.

Students will learn theory and its practical application while working on automobiles in a shop setting, by performing repairs and by applying basic diagnostic and troubleshooting techniques.

Working in small labs with lots of hands-on practice, students will develop their understanding of automotive technology. From simple components to advanced computerized vehicle systems, students gain practical insight into cars and trucks and what makes them tick.

Repairing customer vehicles in a fully operational auto repair shop. Shop safety, inspection, diagnostics, repair and servicing of mechanical, electrical and electronic systems for automobiles and light trucks.

COURSE DESCRIPTION

CORE TRAINING

n/a

n/a

n/a

n/a

$5,000.00

$5,003.00

n/a

COST

n/a

4 semesters

3 semesters

Up to 52 weeks

9 Months

1 Year

30 weeks

LENGTH

Classroom / Online

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

DELIVERY METHOD

T R A I N I N G M AT T E R S . C A

71

Motive Power Technician Automotive (Co-op)

NIAGARA COLLEGE CANADA 100 Niagara College Bvld, Welland, ON, L3C 7L3 niagaracollege.ca 905-735-2213 myfuturenc@niagaracollege.ca

NORTHERN ALBERTA INSTITUTE OF TECHNOLOGY 11762 - 106 St, Edmonton, AB, T5G 2R1 nait.ca 780-378-7271, 780-378-7205, 1-877-333-6250 brycen@nait.ca

Industry regulations, component removal and installation, substrate preparation, welding, and basic sheet metal repair.

Graduates of the program can challenge the first-period apprenticeship-related theory examination for the autobody technician program.

You will train in a shop similar to that found in a normal work environment. Special emphasis is placed on brake system servicing; steering, suspension service and wheel alignment; scheduled vehicle service; vehicle electrical and electronic systems; safety; and troubleshooting techniques. Also offered at the Port Alberni campus.

You will be analyzing and solving complex motive system problems and diagnosing and repairing mechanical, electronic and electrical motive power components and systems. Gain practical experience using troubleshooting techniques and test equipment to support automotive transportation in a co-op work term.

This Pre-Apprenticeship program is designed for the student to obtain career experience through theoretical and practical lab experiences at the college, learn about maintenance and repair services for motive power vehicles, diagnosing problems, followed by an eight week work placement with an employer.

Repair and restore damaged motor vehicle body parts and interior finishing components, repaint body surfaces, and repair and replace automotive glass. Learn how to prime, paint, weld, apply body filler, conduct fibreglass repair, as well as how to operate manual, electric and pneumatic tools.

Through a blend of classroom and practical work, students will learn how to diagnose, service and repair complex components using mechanical skills and electronic diagnostic equipment. This apprenticeable trade will prepare students well for contemporary computerized shops.

Automotive service technicians diagnose, service and repair a wide range of vehicle issues, including: steering, electrical, suspension, brakes, engines, fuel, exhaust, electronics and accessories for these systems. Students will learn techniques such as brazing, cutting, and welding. This course is also offered at the Saint John campus.

COURSE DESCRIPTION

CORE TRAINING

Pre-Employment Auto Body Repair

Automotive Service Technician Foundation Harmonized Certificate

Automotive Service Technician Pre-Apprenticeship for Women

NIAGARA COLLEGE CANADA 100 Niagara College Bvld, Welland, ON, L3C 7L3 niagaracollege.ca 905-735-2212 myfuturenc@niagaracollege.ca

NORTH ISLAND COLLEGE 1685 South Dogwood St, Campbell River, BC, V9W 8C1 nic.bc.ca 1-800-715-0914 questions@nic.bc.ca

Auto Body and Collision Technician

Automotive Technology

NEW BRUNSWICK COMMUNITY COLLEGE 1234 Mountain Rd, Moncton, NB, E1C 8H9 nbcc.ca 888-796-6223 collegeworks@nbcc.ca

NEW BRUNSWICK COMMUNITY COLLEGE - SAINT JOHN CAMPUS 950 Grandview Ave, Saint John, NB, E2J 4C5 nbcc.ca 506-658-6600 collegeworks@nbcc.ca

Automotive Service Technician

COURSE NAME

NEW BRUNSWICK COMMUNITY COLLEGE 1234 Mountain Rd, Moncton, NB, E1C 8H9 nbcc.ca 888-796-6222 collegeworks@nbcc.ca

TRAINING PROVIDER

n/a

n/a

n/a

n/a

n/a

n/a

n/a

I-CAR ALLIANCE

$193 per credit

$2,399

n/a

n/a

$3,380.00

$3,380.00

$3,380.00

COST

15 weeks

30 weeks

2 Years

24 weeks

1 Year

2 Years

1 Year

LENGTH

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

DELIVERY METHOD

72

T R A I N I N G D I R E C T O RY | 2 0 2 0 Automotive Service Technician

Automotive Service and Repair

Motor Vehicle Body Repair

NORTHLANDS COLLEGE Parcel M - Hwy 2 N Box 1000, Air Ronge, SK, S0J 3G0 trainnorth.ca 306-425-4480, 1-888-311-1185 applications@northlandscollege.sk.ca

NOVA SCOTIA COMMUNITY COLLEGE 21 Woodlawn Road Dartmouth, Nova Scotia B2W 2R7 www.nscc.ca 902-491-4900 akerley.info@nscc.ca

NOVA SCOTIA COMMUNITY COLLEGE 21 Woodlawn Road Dartmouth, Nova Scotia B2W 2R7 www.nscc.ca 902-491-4901 akerley.info@nscc.ca

Collision Repair/ Refinishing Prep Technician

Automotive Service Technician Foundation

NORTHERN LIGHTS COLLEGE 11401- 8th St, Dawson Creek, BC, V1G 4G2 nlc.bc.ca 1-866-463-6652, 250-782-5251 rmcaleney@nlc.bc.ca

OKANAGAN COLLEGE, KELOWNA CAMPUS 1003 KLO Rd, Kelowna, BC, V1Y 4X1 okanagan.bc.ca 250-862-5457, 1-877-755-2269 trades@okanagan.bc.ca

Pre-Employment Automotive Service Technician

COURSE NAME

NORTHERN ALBERTA INSTITUTE OF TECHNOLOGY 11762 - 106 St, Edmonton, AB, T5G 2R1 nait.ca 780-378-7271, 780-378-7205, 1-877-333-6251 brycen@nait.ca

TRAINING PROVIDER

Students will gain confidence and quality experience in the removal of parts, masking, chemical cleans, applying putty, sanding, priming and preparation of cars and trucks along with classroom and hands-on training in our well-equipped industry-style shops.

Learn to repair and refinish collision-damaged vehicles. In this program, you learn procedures for welding, repairing and aligning body panels. You learn how to prepare and paint surfaces and how to use electronic databases to estimate costs related to vehicle damage.

Learn many aspects of mechanical motor vehicle repair – from the fundamentals of automotive shops skills to an overview of basic systems used in an automobile. Learn to service and repair mechanical and electrical systems of automobiles and light trucks and how to use electrical meters, hand tools, power tools and shop equipment.

Learn how to diagnose, repair, service and maintain advanced mechanical and electrical systems in vehicles, and get plenty of practical, hands-on training.

Examine, test and repair parts, components and systems on cars and light trucks, often using computerized diagnostic equipment. Reassemble and test repaired items against manufacturer standards, perform preventative maintenance, such as wheel alignments, oil changes, and tune-ups.

The Pre-employment Automotive Service Technician program is a short-term program that combines applied academic skills, employability skills and introductory trade/occupation competencies, preparing grads for entry-level positions in the automotive industry.

COURSE DESCRIPTION

CORE TRAINING

n/a

n/a

n/a

n/a

n/a

n/a

I-CAR ALLIANCE

$5,618.44

$3,515

$3,515

n/a

$3,207.60

n/a

COST

38 weeks

1 Year

1 Year

36 weeks

33 weeks

16 weeks

LENGTH

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

DELIVERY METHOD

T R A I N I N G M AT T E R S . C A

73

The program includes classroom and hands on training, life skills training, career planning, and safety tickets. Students can also complete a work practicum and can earn 360 hours of trade time credit toward apprenticeship.

Gain experience and knowledge about how to repair and replace front-end components, body components, doors and frames, and underbody components.

This program develops the skills for working with minor sheet metal damage, including aluminum substrates. It also covers minor panel replacement; interior and exterior trim; moulding removal and installation; proper methods of substrate preparation and refinishing; and repair estimating.

Training alternates between three sessions of classroom instruction and three sessions of four-week work experience placements.

Classroom instruction will broaden your knowledge in the automotive electronics area and will also cover engine management, fuel injection and ABS brakes.

Students will develop the knowledge and skills required to disassemble, inspect, machine, calibrate and reassemble motor vehicle units and components. They will study internal combustion engines, automatic and standard transmissions, brakes, steering, electrical circuits, wiring and fuel systems.

COURSE DESCRIPTION

CORE TRAINING

Automotive Service Technician Preparation

SASKATCHEWAN INDIAN INSTITUTE OF TECHNOLOGIES Ste. 118 - 335 Packham Ave, Asimakaniseekan Askiy Reserve, Saskatoon, SK, S7N 4S1 siit.ca 306-244-4444, 1-877-282-5623 info@siit.ca

Collision Repair and Refinishing

RED RIVER COLLEGE 2055 Notre Dame Ave, Winnipeg, MB, R3H 0J9 rrc.mb.ca 204-632-2327, 1-800-903-7709 register@rrc.ca

Auto Body Repair

Automotive Technician - Diploma

RED RIVER COLLEGE 2055 Notre Dame Ave, Winnipeg, MB, R3H 0J9 rrc.mb.ca 204-632-2327, 1-800-903-7708 register@rrc.ca

SASKATCHEWAN INDIAN INSTITUTE OF TECHNOLOGIES Ste. 118 - 335 Packham Ave, Asimakaniseekan Askiy Reserve, Saskatoon, SK, S7N 4S1 siit.ca 306-244-4444, 1-877-282-5622 info@siit.ca

Automotive Technician - Certificate

COURSE NAME

RED RIVER COLLEGE 2055 Notre Dame Ave, Winnipeg, MB, R3H 0J9 rrc.mb.ca 204-632-2327, 1-800-903-7707 register@rrc.ca

TRAINING PROVIDER

n/a

n/a

n/a

n/a

n/a

I-CAR ALLIANCE

n/a

n/a

$5,442.00

$4,955.00

$5,009.00

COST

12 weeks

10 weeks

1 Year

1 Year

1 Year

LENGTH

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

DELIVERY METHOD

74

T R A I N I N G D I R E C T O RY | 2 0 2 0 Auto Body Technician

Automotive Painter

Automotive Service Technician

Motive Power Fundamentals Automotive Repair

Motive Power Technician - Advanced Repair

Welding and Fabrication Technician - Diploma

Welding Techniques

SASKATCHEWAN POLYTECHNIC 1131 Idylwyld Dr, N Saskatoon, SK, S7K 3R5 saskpolytech.ca 306-659-4067, 1-866-467-4278 reginbox.saskatoon@saskpolytech.ca

SASKATCHEWAN POLYTECHNIC 1132 Idylwyld Dr, N Saskatoon, SK, S7K 3R5 saskpolytech.ca 306-659-4067, 1-866-467-4278 reginbox.saskatoon@saskpolytech.ca

SAULT COLLEGE 443 Northern Ave, Sault Ste. Marie, ON, P6B 4J3 saultcollege.ca 705-759-2554, 1-800-461-2261 studentrecruitment@saultcollege.ca

SAULT COLLEGE 443 Northern Ave, Sault Ste. Marie, ON, P6B 4J3 saultcollege.ca 705-759-2554, 1-800-461-2262 studentrecruitment@saultcollege.ca

SHERIDAN COLLEGE - DAVIS CAMPUS 7899 McLaughlin Rd, Brampton, ON, L6Y 5H9 sheridancollege.ca 905-459-7533

SHERIDAN COLLEGE - DAVIS CAMPUS 7899 McLaughlin Rd, Brampton, ON, L6Y 5H9 sheridancollege.ca 905-459-7534

COURSE NAME

SASKATCHEWAN POLYTECHNIC 1130 Idylwyld Dr, N Saskatoon, SK, S7K 3R5 saskpolytech.ca 306-659-4067, 1-866-467-4278 reginbox.saskatoon@saskpolytech.ca

TRAINING PROVIDER

Students will get in-depth hands-on education in current welding techniques — working with the most current technology — and study the theory at the same time. Learn shielded metal arc welding (SMAW), gas metal arc welding (GMAW), gas tungsten arc welding (GTAW) and flux-cored arc welding (FCAW).

In the first year of your welding diploma, you’ll get hands-on training in shielded metal arc welding (SMAW), gas metal arc welding (GMAW), gas tungsten arc welding (GTAW) and flux-cored arc welding (FCAW). In second year, you’ll learn advanced techniques including flat, horizontal, vertical and overhead welding.

Designed to prepare students to repair a wide variety of cars, trucks and heavy equipment, as well as work with parts and service, this program will teach you how to analyze, diagnose and solve various motive power system problems by using problem-solving and critical thinking skills and strategies.

Learn how to identify basic automotive system problems. Also learn how to identify, inspect and test automotive engine components and systems. You will learn how to disassemble and assemble components to the required specifications.

The Automotive Service Technician course is a one-year certificate program offered in Moose Jaw and Saskatoon. You’ll learn how to diagnose, repair, service and maintain advanced mechanical and electrical systems in today’s vehicles.

This applied certificate provides a solid foundation in the knowledge and skills needed to work in automotive painting. Students will dismantle and assemble vehicles, hammer out small dings, prepare, prime and refinish vehicle panels, and repair paint defects. They will also spend a week in an autobody shop.

You’ll get practical training in: basic and advanced metal work; basic and advanced painting; benchwork and safe working procedures; door servicing, glass installation and electrical systems; front sheet metal and plastic material repair; industry communications and math; and welding.

COURSE DESCRIPTION

CORE TRAINING

n/a

n/a

n/a

n/a

n/a

n/a

n/a

I-CAR ALLIANCE

$5,078

$5,078

$2,716.50

$2,716.50

$8,500

$11,680

$7,200

COST

1 Year

2 Years

4 semesters

2 semesters

36 weeks

16 weeks

30 weeks

LENGTH

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

DELIVERY METHOD

T R A I N I N G M AT T E R S . C A

75

n/a

n/a

This program is a tuition free program funded by the Government of Ontario designed as a stepping stone to finding an apprenticeship. Program Length: 30 weeks (April–November). Students receive 7-weeks of Academic Upgrading in Math and English by the Toronto District School Board Skills Essential Upgrading and Pre-employment training at Tropicana Community Services. Centennial College’s School of Transportation will provide 12 weeks of in-school training based on the Level 1 apprenticeship curriculum for Auto body & Collision Damage Repairer Branch 1, Trade Code 310B. Classes are scheduled over 30 hours per week, in the classroom and labs at the Ashtonbee campus.

n/a

n/a

n/a

n/a

I-CAR ALLIANCE

Students receive first-year credit for apprenticeship technical training after completing the program. Course covers automotive fundamentals, engines, basic test equipment, electrical systems, running gear, clutches, transmissions, rear axles, steering systems and braking systems, applied mathematics, and safety education.

Acquire the skills to perform preventative maintenance, basic diagnosis and repairs on cars and light-duty trucks. Students will learn about the systems in today‚ vehicles utilizing state-of-the-art tools and equipment. Hands-on practice includes: safety and tools; alignments; suspension and steering; brake service; electrical; and basic maintenance.

Program provides preparation for an apprenticeship as an automotive service technician. This is a two-year diploma. Automotive courses are provided in a combination of classroom, lab and shop environments. Students will utilize up- to-date equipment, carrying out diagnosis and repairs.

This program provides an alternative entry into the autobody industry. Acquire the skills to prepare a vehicle for autobody repair by removing paint finish, taping, sanding and masking. Hands-on practice includes: substrate preparation; application of fillers and undercoats; sanding, taping and masking; component removal, installation and detailing; safety and tools.

The Skills Canada Collision Repair Program promotes careers in the Collision Repair Industry. The program provides students who compete in the competitions from across Canada with hands-on training opportunities and the chance to enhance their skills and knowledge during their experience as a competitor.

COURSE DESCRIPTION

CORE TRAINING

Auto body & Collision damage Repairer Branch 1, Trade Code 310B Pre-apprenticeship (Level 1)

Pre-Employment Automotive Service Technician

SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY 1301 - 16 Ave, NW Calgary, AB, T2M 0L4 sait.ca 403-284-8471, 1-877-284-7252 transportation.info@sait.ca

TROPICANA EMPLOYMENT CENTRE 505 Consumers Rd Suite 102, North York, ON M2J 4A2 www.tropicanaemployment.ca 416.491.7000 # 209 sdualeh@tropicanaemployment.ca

Automotive Service Technology

SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY 1301 - 16 Ave, NW Calgary, AB, T2M 0L4 sait.ca 403-284-8471, 1-877-284-7250 transportation.info@sait.ca

Automotive Service Technician Foundation

Auto Body Preparation - Certificate

SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY 1301 - 16 Ave, NW Calgary, AB, T2M 0L4 sait.ca 403-284-8471, 1-877-284-7248 transportation.info@sait.ca

THOMPSON RIVERS UNIVERSITY 805 Tru Way, Kamloops, BC, V2C 0C8 tru.ca 250-828-5001 admissions_trades@tru.ca

Skills Canada Collision Repair Program

COURSE NAME

SKILLS CANADA 294 Albert Street, Suite 201 Ottawa, Ontario K1P 6E6 https://www.skillscompetencescanada. com/en/ 1(877)754-5226

TRAINING PROVIDER

$0.00

$4,665

$5,460

$6,248

n/a

n/a

COST

Other see description

29 weeks

12 Weeks

2 Years

n/a

n/a

LENGTH

Classroom

Hybrid

Classroom

Classroom

Classroom

Other

DELIVERY METHOD

76

T R A I N I N G D I R E C T O RY | 2 0 2 0 Automotive Service Technician

Automotive Collision Repair and Refinish

Automotive Collision Repair Technician

Automotive Refinishing Prep Technician

Automotive Service Technician Harmonized Foundation Certificate

Automotive Service Technician Foundation

UNIVERSITY OF THE FRASER VALLEY 33844 King Rd, Abbotsford, BC, V2S 7M8 ufv.ca 604-847-5448, 604-504-7442 apprenticeship@ufv.ca

VANCOUVER COMMUNITY COLLEGE 1155 East Broadway, Vancouver, BC, V5T 4V5 vcc.ca 604-871-7000, 1-866-565-7825 apprentice@vcc.ca

VANCOUVER COMMUNITY COLLEGE 1155 East Broadway, Vancouver, BC, V5T 4V5 vcc.ca 604-871-7000, 1-866-565-7826 apprentice@vcc.ca

VANCOUVER COMMUNITY COLLEGE 1155 East Broadway, Vancouver, BC, V5T 4V5 vcc.ca 604-871-7000, 1-866-565-7827 apprentice@vcc.ca

VANCOUVER ISLAND UNIVERSITY 900 Fifth St, Nanaimo, BC, V9R 5S5 programs.viu.ca 250-740-6400, 1-888-920-2221 info@viu.ca

Automotive Technician

COURSE NAME

UNIVERSITY OF THE FRASER VALLEY 33844 King Rd, Abbotsford, BC, V2S 7M8 ufv.ca 604-847-5448, 604-504-7441 apprenticeship@ufv.ca

UNIVERSITY COLLEGE OF THE NORTH, THE PAS CAMPUS Box 3000, 436 - 7th St, E The Pas, MB, R9A 1M7 ucn.ca 204-627-8500, 1-866-627-8500 admissions@ucn.ca

TRAINING PROVIDER

For its Automotive Service Technician Foundation program, Vancouver Island University offers daily lectures, seminars and demonstrations of current servicing techniques, as well as extensive practical training in a functioning automotive bodyshop setting.

Graduates from this Vancouver Community College program will have acquired the basic knowledge, skills and attitude necessary to carry out the duties of an automotive service technician. Upon successful completion of the course, students will receive an Automotive Service Technician Harmonized Foundation Certificate and 450 hours toward the first level of apprenticeship training.

An automotive refinishing prep technician typically removes parts, masks, performs chemical cleaning, applies putty, sands, primes and prepares an automobile, truck or bus. Graduates will receive credit toward completion of the Automotive Refinishing Prep Technician apprenticeship: technical training Level 1: work-based training of 450 hours.

This Vancouver Community College program offers training in a wide range of skills appropriate to today’s advanced elements of the automobile collision repair industry. Training within the program is done with modern equipment and the latest techniques and the program is accredited for apprenticeship.

n/a

n/a

n/a

n/a

n/a

n/a

Students will get a systematic introduction to the trade and thorough hands-on opportunities to develop the skills expected by today’s employers and prepare you for an apprenticeship program.

Sample topics include: Using specialized equipment; Servicing brake, steering, and suspension systems; Performing engine service and repair; Service engine support systems; Servicing electrical systems.

The program provides opportunity to work on project vehicles. Students will spend time building skills with leading-edge technology.

Acquire the technical skills necessary to perform in any shop while also developing design flair for working on custom vehicles, hot rods and race cars.

n/a

I-CAR ALLIANCE

Develop an understanding of the basic purpose, construction, operation and service of component parts and assemblies of an automobile. Students will develop the knowledge and skills required to disassemble, inspect, machine, calibrate, and reassemble motor vehicle units and components.

COURSE DESCRIPTION

CORE TRAINING

4,611.80

$3,719

$1,860

$3,115

$5897.65

$6,397.95

4,016.82

COST

10 Months

8 Months

5 Months

8 Months

34 weeks

34 weeks

3 semesters

LENGTH

Hybrid

Hybrid

Hybrid

Hybrid

Classroom

Classroom

Hybrid

DELIVERY METHOD

T R A I N I N G M AT T E R S . C A

77

This program is designed for shop owners and technicians to learn training techniques specific to electric and hybrid vehicles, get access to the right equipment, service information, and tools, as well as marketing and management advice.

The Ally leadership development course is a personalized, six-month program designed to unlock the full potential of both current and future leaders. Candidates work weekly, one-on-one and live online with their coach. The course offers: customized individual sessions, strengths and motivations assessment and flexible, bite-sized learning modules.

Perfect for anyone looking to up their game or learn proper techniques from scratch. If you want to start a detailing business the 4 day program can get you on the right path, or if you have the basics down and want to become a more advanced polisher, training can help you get that perfect paint finish you are looking for.

The course is designed for the student that is well-versed in writing estimates and wants an edge and insight into the quickly emerging Hybrid and Electric vehicle market that is approaching worldwide. Learn to generate damage estimates on Hybrid and Electric vehicles and understand the safety and knowledge needed to write and repair these vehicles.

Attain the skills and knowledge to prepare a complete and accurate electronic estimate using automated system data as well as practical repair formulas and structural analysis methods.

n/a

No

n/a

n/a

n/a

n/a

n/a

This program emphasizes the development of analytical, computational and hands-on skills in design, dynamics, thermodynamics, heat transfer, fluid mechanics, solid mechanics, materials, control systems and robotics. Elective courses in energy conversion and power generation, manufacturing and production processes, aerodynamics and flight mechanics, vehicle engineering, biomedical engineering, and computational methods are available.

Students in this program perform practice estimates on each section of the vehicle (front, side, and rear impacts on outer body components). Learn to perform damage estimates on outer body panels of cars, light trucks, vans and SUVs, and recognize signs of structural misalignment and damage to the most commonly damaged mechanical systems.

I-CAR ALLIANCE

COURSE DESCRIPTION

CUSTOM TRAINING

Qualified Shop Program

Leadership Development Cours

ALLY BUSINESS SOLUTIONS PH404- 88 Palace Pier Court Toronto, M8V4C2 www.allybusinesscoaching.com 416-587-1748 jayperryally@gmail.com

AUTOMOTIVE CAREER DEVELOPMENT CENTER 24 Wells Street Worcester, MA 01604 www.fixhybrid.com 508-852-5857, 1-800-939-7914

Professional Car Detail Training

3D CANADA 1070 HERITAGE ROAD BURLINGTON, ON L7L 4X9 https://3dproductscanada.com/professional-car-detail-training/ (877) 335-5922 info@3dproductscanada.com

Electric & Hybrid Vehicles Estimatics

Auto Estimatics®

VALE TRAINING SOLUTIONS 2425 E Randol Mill Rd, Arlington, TX 76011 www.valetrainingsolutions.com 817-633-4801

VALE TRAINING SOLUTIONS 2426 E Randol Mill Rd, Arlington, TX 76011 www.valetrainingsolutions.com 817-633-4802

Auto Examiner

Mechanical Engineering

COURSE NAME

VALE TRAINING SOLUTIONS 2424 E Randol Mill Rd, Arlington, TX 76011 www.valetrainingsolutions.com 817-633-4800

CARLETON UNIVERSITY 1125 Colonel By Dr, Ottawa, ON K1S 5B6 carleton.ca (613)520-2600

TRAINING PROVIDER

$365 per year

3900

n/a

$795.00

$2,995.00

$1,995.00

n/a

COST

n/a

6 Months

4 Days

2 Days

2 Weeks

1 Week

4 Years

LENGTH

Hybrid

Online

Hybrid

Online

Online

Online

Hybrid

DELIVERY METHOD

Management

Management

Interior Clean up

Estimating

Estimating

Estimating

Engineering

CATEGORY

DIRECT REPAIR PROGRAMS ARE OFFERED BY MANY COMPANIES AND ORGANIZATIONS and allow training directly at shop level online or at a designated training centre. This type of training is often also with a certification or I-Car accreditation and involves training about a company’s specific tools, equipment and service. These programs are run by knowledgeable instructors who often have many years of experience in the industry. This allows for training in a real world environment taking a more hands-on approach for a full understanding of a company’s equipment. This experience allows one to build confidence and experience that is often needed to stay ahead of the game diagnosing and repairing makes of automobiles. The following companies offer a wide variety of convenient, cost effective ways of training automotive professionals. Training programs are offered for almost every make and model of vehicle. All classes are 100% technical and delivered by experienced certified training specialists.

78

T R A I N I N G D I R E C T O RY | 2 0 2 0

SPANESI AMERICAS INC. 123 Ambassador Dr. STE 107 www.spanesi-americas.com 224-SPANESI (224) 772-6374 training@spanesi-americas.com Spanesi Touch Training - 2 Day Course August 2020

Motorcycle Maintenance

Automotive Webinars

EDUCATIONAL SEMINARS INSTITUTE 4616 E. Industrial Suite 1E Simi Valley, CA, 93063 www.esiseminars.com (866)526-3040

RIDER TRAINING INSTITUTE 30 Duncan St #203, Toronto, ON M5V 2C3 ridertraining.ca 416-516-6151, 1-866-876-1551 info@ridertraining.ca

Automotive Training

n/a

CHC PAINT AND BODY SUPPLIES chcpaint.com/trainingservices.php

EDUCATIONAL SEMINARS INSTITUTE 4615 E. Industrial Suite 1E Simi Valley, CA, 93063 www.esiseminars.com (866)526-3039

n/a

Auto Repair Master Class for Shop Success

COURSE NAME

CARSTAR www.CARSTARFranchise.ca

AUTOMOTIVE TRAINING INSTITUTE 705 Digital Drive Suite V Linthicum, MD 21090 www.autotraining.net 1-888-471-5800 contact@autotraining.net

TRAINING PROVIDER

n/a

n/a

n/a

I-CAR Approved MVP Business Development Series courses are grouped into the five functional areas of collision center business operations: Administration Courses, production courses, leadership courses, sales & marketing, and financial management. Courses are scheduled throughout the year at the Toronto PPG Business Development Centre at 2301 Royal Windsor Dr, UNIT 6, Mississauga, Ont. When you are ready to gain control of your business, ESi, Educational Seminars Institute, is your premier source for automotive training through auto repair management consulting, service advisor training, and automotive coaching.

Through our custom-tailored automotive training for your business, we can guide you to increased profits.

With decades of automotive coaching and experience within the automotive industry, each member of Team ESi prides ourselves in our honesty, depth of knowledge, integrity, and expertise through our free webinar series. When you are ready to gain control of your business, ESi, Educational Seminars Institute, is your premier source for service advisor training, automotive coaching, and auto repair management consulting.

Learn to measure vehicles using the Touch electronic measuring system. This course provides instruction on all of the functions provided by the most flexible 3D vehicle measuring system in the world. This 2-day class provides the opportunity to learn from the best, with the individuals that install Touch Electronic Measuring Systems across North America.

Class dates: August 10, 2020 through August 11, 2020

No

n/a

n/a

Offering training and other support through the CARSTAR U learning institute, CARSTAR has many systems in place to help get your location open and turning a profit. With teams to support marketing, operations, insurance and fleet, CARSTAR provides a community of support for independent shop owners.

The course is eight hours in length covering basic motorcycle engine, clutch and transmission theory, multi-point technical inspections on final drives, forks and tires, basic maintenance procedures such as oil changes, brake pad replacements, and chain adjustments.

n/a

I-CAR ALLIANCE

This class includes a live 3-hour instruction, one-on-one consultation before and after the event, and supporting documents. This virtual event is jam-packed with actionable tips on how to thrive during this COVID outbreak, maintaining car count and cash flow, marketing in the digital age and more.

COURSE DESCRIPTION

CUSTOM TRAINING

$795 (no charge for current customers)

$175

No Cost

n/a

n/a

n/a

$247

COST

2 Days

8 Hours

Varies

n/a

n/a

n/a

3 Hours

LENGTH

Training Centre or shop

Classroom

Online

Hybrid

Classroom / Online

Online

Online

DELIVERY METHOD

Measuring; Pulling; and Painting

Maintenance

Management

Management

Management

Management

Management

CATEGORY

T R A I N I N G M AT T E R S . C A

79

ELITE BODY SHOP SOLUTIONS PO Box 246 elitebodyshopsolutions.com/academy 615-802-3283 info@elitebodyshopsolutions.com

Get high-impact operations and management training with tools and support for real world application. OML includes: a 1-hr LIVE monthly training, a library to organize all past and future training, downloadable tools and support documents for application, an exclusive online community of members to learn with and from, and access to Dave Luehr and the Elite mentors to get questions answered. Past topics have included blueprinting, theory of constraints, building a winning culture, SOP’s and much more.

Wedge Clamp, under the direction of Vice-President Mark Greenberg, is committed to ensuring training on Wedge Clamp equipment, such as its chainless anchoring systems and Eclipse electronic measuring system, is provided to distributors and customer technicians in a face-to-face, handson approach. The mandate is to make certain that the Wedge Clamp brand has proper support through training, thus ensuring that use of its equipment is done with 100 percent knowledge and application resulting in safe, quality repairs.

Learn to measure vehicles using the Touch electronic measuring system. This course provides instruction on all of the functions provided by the most flexible 3D vehicle measuring system in the world. This 2-day class provides the opportunity to learn from the best, with the individuals that install Touch Electronic Measuring Systems across North America.Class dates: December 7, 2020 through December 8, 2020

Learn to measure vehicles using the Touch electronic measuring system. This course provides instruction on all of the functions provided by the most flexible 3D vehicle measuring system in the world. This 2-day class provides the opportunity to learn from the best, with the individuals that install Touch Electronic Measuring Systems across North America.

Class dates: November 16, 2020 through November 17, 2020

Learn to measure vehicles using the Touch electronic measuring system. This course provides instruction on all of the functions provided by the most flexible 3D vehicle measuring system in the world. This 2-day class provides the opportunity to learn from the best, with the individuals that install Touch Electronic Measuring Systems across North America.

Class dates: October 12, 2020 through October 13, 2020

Learn to measure vehicles using the Touch electronic measuring system. This course provides instruction on all of the functions provided by the most flexible 3D vehicle measuring system in the world. This 2-day class provides the opportunity to learn from the best, with the individuals that install Touch Electronic Measuring Systems across North America.

Class dates: September 14, 2020 through September 15, 2020

COURSE DESCRIPTION

No

n/a

No

No

No

No

I-CAR ALLIANCE

CUSTOM TRAINING

Operations Monthly LIVE

n/a

Spanesi Touch Training - 2 Day Course December 2020

SPANESI AMERICAS INC. 123 Ambassador Dr. STE 107 Naperville IL 60540 www.spanesi-americas.com 224-SPANESI (224) 772-6374 training@spanesi-americas.com

WEDGE CLAMP SYSTEMS INC. wedgeclamp.com

Spanesi Touch Training - 2 Day Course November 2020

Spanesi Touch Training - 2 Day Course October 2020

Spanesi Touch Training - 2 Day Course September 2020

COURSE NAME

SPANESI AMERICAS INC. 123 Ambassador Dr. STE 107 Naperville IL 60540 www.spanesi-americas.com 224-SPANESI (224) 772-6374 training@spanesi-americas.com

SPANESI AMERICAS INC. 123 Ambassador Dr. STE 107 Naperville IL 60540 www.spanesi-americas.com 224-SPANESI (224) 772-6374 training@spanesi-americas.com

SPANESI AMERICAS INC. 123 Ambassador Dr. STE 107 Naperville IL 60540 www.spanesi-americas.com 224-SPANESI (224) 772-6374 training@spanesi-americas.com

TRAINING PROVIDER

$49 a month

n/a

$795 (no charge for current customers)

$795 (no charge for current customers)

$795 (no charge for current customers)

$795 (no charge for current customers)

COST

1 Hour

n/a

2 Days

2 Days

2 Days

2 Days

LENGTH

Online

Online

Training Centre or shop

Training Centre or shop

Training Centre or shop

Training Centre or shop

DELIVERY METHOD

Other

Measuring; pulling; and painting

Measuring; Pulling; and Painting

Measuring; Pulling; and Painting

Measuring; Pulling; and Painting

Measuring; Pulling; and Painting

CATEGORY

80

T R A I N I N G D I R E C T O RY | 2 0 2 0 n/a

Recorded Webinars

AUTOMOTIVE CAREER DEVELOPMENT CENTER 24 Wells Street Worcester, MA 01604 www.fixhybrid.com 508-852-5857, 1-800-939-7913

PROGI progi.com/en/

Live Webinars

Automotive Mechanics

COLLEGE COMMUNAUTAIRE DU NB CAMPUS DE BATHURST 726 College St, Bathurst, NB E2A 3Z2 https://ccnb.ca/le-ccnb/nos-campus/ campus-de-bathurst.aspx 506-547-2145, 1-800-552-5484 bathurst@ccnb.ca

AUTOMOTIVE CAREER DEVELOPMENT CENTER 24 Wells Street Worcester, MA 01604 www.fixhybrid.com 508-852-5857, 1-800-939-7912

Dent Repair and Body Painting

Welding Techniques

Progi offers various types of training, according to material complexity and users needs. The company can accommodate both individual sessions and small groups for training at its Trois-Rivières, Que., headquarters. Remote training is available for individuals or groups connected by phone to the instructor. He/she is also connected to the client’s computer and can demonstrate the techniques explained directly on-screen. If needed, Progi will offer on-site training.

A wide variety of online classes are available on a range of topics. Discounts are available when registering for multiple webinars.

Live Webinars are held twice a day at 8:00am and 2:00pm EST. The webinars cover a wide range of topics and applications. Discounts are available for multiple bookings.

This program prepares the student for employment in the field of maintenance and repair of automobiles and vans.

There, the student will be able to diagnose problems, check the equipment, understand the cause of a failure, carry out repairs to components, fit new parts and make the necessary adjustments.

This program prepares the student for a position in the repair, dent removal and painting of automobile and light truck bodies. There they will use hand and power tools to straighten, sand, polish, remove and replace body panels and frame parts. They will be able to use welding equipment, apply body sealant and repair fiberglass.

n/a

n/a

n/a

n/a

n/a

n/a

yes

Learn how to use Car-O-Liner aluminum welding equipment through this two-day course.

Aluminum Welding In this dynamic program, you will learn the practical, handson skills needed to weld various types of metals, combined with the knowledge and theory of how to best do this. You will also learn how to properly use a wide-range of top-ofthe-line equipment found in most industry workplaces safely and effectively.

yes

No

Yes

I-CAR ALLIANCE

Learn how to use Car-O-Liner Computer measuring through this two-day course.

Advanced Computerized Measuring system Training. Caro-liner training. Running Oct 8 and Dec 17. Dates subject to change, see online for details.

Basic Computerized Measuring system Training. Car-o-liner training. Running Sept 15/29, Oct 7/21, Nov 10/18, and Dec 15. Dates subject to change, see online for details.

COURSE DESCRIPTION

Computer measuring

n/a

CLEM7

COURSE NAME

COLLEGE COMMUNAUTAIRE DU NB CAMPUS DE BATHURST 725 College St, Bathurst, NB E2A 3Z2 https://ccnb.ca/le-ccnb/nos-campus/ campus-de-bathurst.aspx 506-547-2145, 1-800-552-5483 bathurst@ccnb.ca

SAULT COLLEGE 443 Northern Ave, Sault Ste. Marie, ON, P6B 4J3 saultcollege.ca 705-759-2554, 1-800-461-2263 studentrecruitment@saultcollege.ca

ALTRA PRODUCTS 4799 Division Wayland www.altraproducts.com 6168770099 richard.post@altraproducts.com

PACIFIC COLLISION EQUIPMENT CO. 1416 E. Burnett St. Unit D Signal Hill www.crashtools.com 562-490-2120 angie@crashtools.com

TRAINING PROVIDER

CUSTOM TRAINING

n/a

Varies by course

Varies by course

n/a

n/a

$2,716.50

400

500

$300.00

$350.00

COST

n/a

Varies

Varies

40 weeks

40 weeks

2 semesters

1 day

2 Days

3 Hours

7 Hours

LENGTH

On-site and Online

Online

Online

Classroom

Classroom

Hybrid

n/a

n/a

Classroom

Classroom

DELIVERY METHOD

Various

Various

Various

Repair & Maintenance

Repair and Paint/ Refinishing

n/a

n/a

n/a

Other

Other

CATEGORY

T R A I N I N G M AT T E R S . C A

81

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

TRAINING PROVIDER

An introduction to safety systems.

An introduction to personal safety.

This training will teach you to explain and evaluate EPA regulations, identify hazardous air pollutants (HAP), use the appropriate personal protection equipment, identifying how to reduce consumption of methylene chloride (MeCl) paint stripper, identify spray application techniques and gun adjustments that reduce HAP, identify spray gun cleaning requirements and identify spray booth requirements and filter maintenance schedules.

Objectives: explain how to take safe measures when working on hybrid electric and alternative-fuel vehicles; understand high-voltage issues with electric A/C5 systems; identify new applications for hybrid technology and unique hybrid system features; know how to properly care for a high voltage battery; and identify the different types of alternative fuel vehicles.

Participants will be able to protect themselves and others when disconnecting high voltage on BAS, two-mode and other hybrid electric vehicle applications; avoid costly mistakes associated with incorrect repairs; be able to perform thorough damage analysis on hybrid electric vehicles; be able to identify and work safely around CNG and propane-fuelled vehicles; and get an overview of the newest technology surrounding plug-in electric and fuel-cell powered vehicles.

COURSE DESCRIPTION

n/a

n/a

n/a

n/a

n/a

I-CAR ALLIANCE

Yes

Yes

Yes

Yes

Yes

COST

HEALTH & SAFETY TRAINING

ISS00 Intro to Safety Systems

IPS00 Intro to Personal Safety

HAP01 Online Hazardous Airborne Pollutant Reduction

ALT03 Alternative Fuel Vehicle Damage Analysis and Safety

ALT02 Hybrid Electric And Alternative Fuel Vehicles (IL English and French)

COURSE NAME

n/a

n/a

n/a

4 hours

4 hours

LENGTH

Online

Online

Online

Classroom or Online

Classroom or Online

DELIVERY METHOD

TO WORK IN CANADA YOU ARE REQUIRED TO HAVE BOTH HAZARDOUS MATERIALS (WHMIS) EDUCATION AND WORKSITE-SPECIFIC TRAINING. WHMIS is taught by a wide range of providers and includes information about things such as the meaning of information on labels and safety data sheets (SDSes, formerly MSDSes). Once this is complete, workers can get workplace specific training which allows them to learn how to work safely with hazardous products at a worksite. This training teaches employees to answer questions such as “how do you work safely with this hazardous product?” or “How do you deal with an unexpected exposure or spill?”. For information regarding WHMIS visit WHMIS.org. You can also see the Canadian Centre for Occupational Health and Safety at ccohs.ca for more general information. Automotive-specific safety training is often found through local associations. It is important to remain up-to-date on safety measures as new technologies often bring new hazards to a workplace. This section lists some industry-specific, safety-related courses available from I-CAR

82

T R A I N I N G D I R E C T O RY | 2 0 2 0

SHERWIN-WILLIAMS AUTOMOTIVE FINISHES 180 Brunel Road, Mississauga, ON, L4Z1T5 sherwin-automotive.com 905-890-4226 james.b.owens@sherwin.com

This course guides attendees through compensation planning strategies.

No

Yes

This course provides participants with the skills, information and tools necessary to provide a memorable customer interaction process.

Achieving Service ExcEllence

Compensation Solutions for Profit

No

Yes

n/a

n/a

This course can improve the effectiveness of your sales technique during the estimate process. It utilizes proven sales techniques especially tailored to the collision repair industry.

The course is designed for the student that is well-versed in writing estimates and wants an edge and insight into the quickly emerging Hybrid and Electric vehicle market that is approaching worldwide. Learn to generate damage estimates on Hybrid and Electric vehicles and understand the safety and knowledge needed to write and repair these vehicles.

Attain the skills and knowledge to prepare a complete and accurate electronic estimate using automated system data as well as practical repair formulas and structural analysis methods.

n/a

The Road to Sales Success

Electric & Hybrid Vehicles Estimatics

VALE TRAINING SOLUTIONS 2426 E Randol Mill Rd, Arlington, TX 76011 www.valetrainingsolutions.com 817-633-4802

SHERWIN-WILLIAMS AUTOMOTIVE FINISHES 180 Brunel Road, Mississauga, ON, L4Z1T5 sherwin-automotive.com 905-890-4226 james.b.owens@sherwin.com

Auto EstimaticsÂŽ

VALE TRAINING SOLUTIONS 2425 E Randol Mill Rd, Arlington, TX 76011 www.valetrainingsolutions.com 817-633-4801

Students in this program perform practice estimates on each section of the vehicle (front, side, and rear impacts on outer body components). Learn to perform damage estimates on outer body panels of cars, light trucks, vans and SUVs, and recognize signs of structural misalignment and damage to the most commonly damaged mechanical systems.

I-CAR ALLIANCE

The ultimate goal of the course will be to maximize your profitability by writing a more complete estimate and effectively negotiating an agreed price for the repair.

Auto Examiner

VALE TRAINING SOLUTIONS 2424 E Randol Mill Rd, Arlington, TX 76011 www.valetrainingsolutions.com 817-633-4800

COURSE DESCRIPTION

Estimating Solutions for Profit

COURSE NAME

TRAINING PROVIDER

n/a

n/a

n/a

n/a

$795.00

$2,995.00

$1,995.00

COST

2 hours

1 day

1 day

1 day

2 Days

2 Weeks

1 Week

LENGTH

Classroom

Classroom

Classroom

Classroom

Online

Online

Online

DELIVERY METHOD

Managed Collision Repair

Managed Collision Repair

Managed Collision Repair

Managed Collision Repair

Estimating

Estimating

Estimating

CATEGORY

COURSES IN THIS SECTION WILL ASSIST THOSE INVOLVED IN COLLISION CENTRE MANAGEMENT TO OPTIMIZE PROCESSES AND WORKFLOW, DEVELOP TEAMS AND PROVIDE A MEMORABLE CUSTOMER EXPERIENCE. To be able to perform complete, safe and quality repairs, as well as accurate repair estimates it is important to train for both management and estimating.

This will ensure they have the role- relevant information, knowledge and skills necessary to perform the job professionally. These courses are sourced from a variety of training providers and encompasses repair planning, customer service, estimating, shop management and insurer relations. Use the resources below to expand your knowledge of KPI’s and how to use them to improve collision centre performance. Also, an extensive list of damage analysis and estimating courses is provided.

MANAGEMENT & ESTIMATING TRAINING

T R A I N I N G M AT T E R S . C A

83

No

No

No

Yes

No No

This workshop will delve deeply into a comprehensive cycle time reduction strategy, with specific steps outlined to ensure that participants learn how to reduce repair cycle times by implementing 10 absolutes in their business.

Take a deep dive into the mechanics of a comprehensive damage analysis, with specific steps outlined to ensure that participants learn how to conduct a thorough analysis of vehicles and transfer that data into a Blueprint/RO - prior to launching them into production.

Participants in the workshop will take a hard look into express repair strategy, and learn how to reduce repair cycle times by implementing a specific express repair process in their business.

This course focuses on the theory and mechanics of lean production, helping participants to understand and implement process improvement.

Are you achieving consistent and predictable repair results every day? There is a way. Find out how in this course.

This workshop will delve deeply into the specific steps of a parts correctness strategy.

Damage Analysis and Blueprinting

Express Repair

Improving Workshop Efficiency

In-Process Quality Assurance

Parts Correctness

Throughput Production Management

Repair Planning for Rapid Throughput

No

No

This course connects the dots between high-minded lean concepts and real-world results.

Tactically Lean

The production management workshop methods learned will identify and define all related procedures to process a repair in the most cost-effective manner for the collision facility, vehicle owner and insurance provider.

No

This course will cover the importance of eliminating clutter inside a collision facility.

5S Method to Lean

No

No

This program will include specific steps for participants to better manage employee performance on the production floor.

Leading for Results

This course will cover the importance of a full and accurate repair plan and its role in a lean collision facility.

No

This course helps collision repair shops discover ways to measure their performance with Key Performance Indicators (KPIs), and use those measurements to focus their efforts to improve their business.

Improving Performance with KPIs

Cycle Time Reduction

I-CAR ALLIANCE

COURSE DESCRIPTION

COURSE NAME

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

COST

4 hours

4 hours

4 hours

4 hours

1 day

4 hours

4 hours

4 hours

4 hours

4 hours

4 hours

4 hours

LENGTH

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

DELIVERY METHOD

MANAGEMENT & ESTIMATING TRAINING

SHERWIN-WILLIAMS AUTOMOTIVE FINISHES 180 Brunel Road, Mississauga, ON, L4Z1T5 sherwin-automotive.com 905-890-4226 james.b.owens@sherwin.com

TRAINING PROVIDER

Managed Collision Repair

Managed Collision Repair

Managed Collision Repair

Managed Collision Repair

Managed Collision Repair

Managed Collision Repair

Managed Collision Repair

Managed Collision Repair

Managed Collision Repair

Managed Collision Repair

Managed Collision Repair

Managed Collision Repair

CATEGORY

84

T R A I N I N G D I R E C T O RY | 2 0 2 0 Yes

Yes

n/a

This advanced course features 16 hours of instruction on the analysis of vehicles with steering and suspension problems. The course covers: steering geometry angles and their relationship to vehicle handling; front suspension designs and checking for misalignment; reading and understanding both electronic measuring and wheel alignment reports to identify unrepaired collision damage. Course I-CAR number is CHEM-00007.

This comprehensive course features instruction on collision theory, structural damage analysis skills and correction procedures. It is designed for the body shop estimator or insurance appraiser. This interactive course covers: collision theory of unitized and body-on-frame vehicles; hands-on gauging, measuring, and analyzing collision damage; hands-on structural repair of a damaged unitized body vehicle and writing detailed structural damage reports. Course I-CAR number is CHEM-00003.

In this course, you will learn: how to perform a thorough visual inspection of structural damage; where and how damages exist based on collision dynamics and structural design; the measuring principles and techniques used with self-centering and electronic measuring systems; how to perform a complete damage analysis using Chief’s Damage Simulator; the repair principles and techniques required to effectively remove damages and wheel alignment basics with Wheel Alignment by RAV America.

AFA Course (Advanced Frame Analysis) Focused on Pickup and Sport Utility

ASA Course Advanced Steering & Suspension Analysis

Structural Damage Analysis

Heavy Duty Truck Collision Repair

COLLISION ADVICE 6715 Oak Dr, Alexandria, VA, 22306 Virginia collisionadvice.com 703-898-0715

Estimating Best Practices

Yes

This advanced course covers collision theory of body-on-frame vehicles, with a specific emphasis on pickup trucks and sport utility vehicles; visual inspection of the vehicle‚ lower and upper structures to determine types of misalignment; hands-on measuring and analyzing collision damage; computerized measuring and structural damage reports; plan and set up a structural repair and analyzing damaged and misaligned steering and suspension components. Course I-CAR number is CHEM-00002.

Estimator - Level 1

CHIEF UNIVERSITY/CHIEF AUTOMOTIVE TECHNOLOGIES 996 Industrial Dr, Madison, IN, 47250 Indiana chiefautomotive.com/Training and Support/ 800-445-9262

n/a

This estimator training program is relevant for estimators with some work experience. It is a technically focused program centered on four core modules: Customer First; Vehicle Structure; Damage Analysis; and Repair Methods. The knowledge and skills learned in this program can be applied to all estimates regardless of size and complexity and will enhance all customer and insurance company interactions.

This training teaches a systematic approach to discovering and ensuring that all the “Not Included” items required to restore a vheicle to pre-accident condition are inlcuded in the repair plan.

n/a

n/a

BETAG 3755 University Ave, Ste. 610, Riverside, CA 92501 California www.betagnorthamerica.com 312-881-0082 info@betagnorthamerica.com

This class includes a live 3-hour instruction, one-on-one consultation before and after the event, and supporting documents. This virtual event is jam-packed with actionable tips on how to thrive during this COVID outbreak, negotiate with insurance companies, master estimatics for profit, market in the digital age and more.

Collision Repair Master Class for Shop Success

AUTOMOTIVE TRAINING INSTITUTE 705 Digital Drive Suite V Linthicum, MD 21090 Maryland https://www.autotraining.net/ 1-888-471-5801 contact@autotraining.net

I-CAR ALLIANCE

COURSE NAME

TRAINING PROVIDER

COURSE DESCRIPTION

n/a

n/a

n/a

n/a

n/a

n/a

$247

COST

2 days

1 day

3 days

2 days

2 days

2 days

3 Hours

LENGTH

MANAGEMENT & ESTIMATING TRAINING

Online

Classroom

Classroom

Classroom

Classroom

Classroom

Online

DELIVERY METHOD

T R A I N I N G M AT T E R S . C A

85

Job Costing for Collision Repair

Management’s Guide to Scanning and New Technology

Parts Management for Collision Repair

Scheduling Best Practices

You Don’t Know What You Don’t Know

Profitability for Collision Repair

COLLISION ADVICE 6715 Oak Dr, Alexandria, VA, 22306 Virginia collisionadvice.com 703-898-0716

COLLISION ADVICE 6715 Oak Dr, Alexandria, VA, 22306 Virginia collisionadvice.com 703-898-0717

COLLISION ADVICE 6715 Oak Dr, Alexandria, VA, 22306 Virginia collisionadvice.com 703-898-0718

COLLISION ADVICE 6715 Oak Dr, Alexandria, VA, 22306 Virginia collisionadvice.com 703-898-0719

COLLISION ADVICE 6715 Oak Dr, Alexandria, VA, 22306 Virginia collisionadvice.com 703-898-0720

COLLISION ADVICE 6715 Oak Dr, Alexandria, VA, 22306 Virginia collisionadvice.com 703-898-0721

This training focuses on the essentials of collision repair profitability. This includes topics such as calculating gross and net profit, calculating break-even, ways to increase revenue, optimizing your sales mix, and improving labor, parts, painting materials, and sublet versus profit.

This training outlines why it is important to research OEM repair procedures and why we need to scan vehicles before and after repairs.

This training discusses benefits gained through proper scheduling, such as even flow, balance, best use of resources, pay consistency, reduced cycle time, improved touch time and, most important, improved profitability.

n/a

n/a

n/a

n/a

n/a

This Red Seal program contains components of the Welder, Metal Fabricator and Non-Destructive Testing Technician programs. At the end of the two years you will have two entry level certificates. Some of the duties include, developing patterns or following directions in given layouts; blueprints and work orders; cleaning and checking for defects and shape component parts; examining blueprints and work orders; performing welds on various metals using different processes in accordance to codes and standards; layout; cutting and fabricating structural steel; studying engineering drawings and blueprints; planning the sequence of tasks required to efficiently cut metal; Rigging, hoisting and moving materials; Tack welding; bolt and rivet components; installing fabricated components in the final product; assembling and fitting metal sections and plates to form complete units or sub units; employing accurate testing inspection methods on materials and equipment; conducting tests using magnetic particle inspection; and liquid penetrant inspections.

This training highlights methods to improve the parts-management process, including a parts-management overview, parts manager responsibilities and best practices for each step in the parts-management process.

n/a

I-CAR ALLIANCE

This training provides a basic understanding of job costing. This course covers in job costing overview and provides insights on what impacts body, paint and related materials, parts and sublet profitability.

COURSE DESCRIPTION

n/a

n/a

n/a

n/a

n/a

n/a

COST

30 minutes

30 minutes

45 minutes

45 minutes

108 minutes

30 minutes

LENGTH

MANAGEMENT & ESTIMATING TRAINING

COURSE NAME

TRAINING PROVIDER

Online

Online

Online

Online

Online

Online

DELIVERY METHOD

86

T R A I N I N G D I R E C T O RY | 2 0 2 0 Yes

Yes

Yes

Learning objectives: understand general concepts for steering and suspension systems. Identify damaged steering and suspension parts; determine damaged parts that cause steering and wheel-tracking problems; analyze caster, camber, toe, and other alignment angles; and understand ride heights difference, additional inspection methods, and how to use alignment angle readings.

Identify advanced materials and describe their characteristics and applications.

Explain how advanced vehicle construction materials affect collision energy -management and damage analysis considerations. Make repair vs. replace decisions for specific advanced materials. Describe the effects of heat and straightening on different advanced materials. Explain advanced materials recycled-parts considerations, joining methods, corrosion protection and refinishing considerations.

After completing this course, you will be able to: identify parts of the front bumper assembly and recognize damage to side body panels; recognize front exterior body panels and front lighting systems; be able to identify door damage and make repair vs. replace decisions; identify types of movable glass damage; recognize rear closure panels and understand parts of rear bumper assemblies; identify parts of rear lighting systems and parts of pickup truck box assemblies; and identify aftermarket parts.

After completing this course, you will be able to: identify the various types of passive restraint systems and their parts; understand required replacement or inspections for passive restraint-system parts; identify seatbelt system parts and proper operation, and determine replacement considerations and recognize seat damage and determine repair vs. replacement decisions.

Automotive Business

DAM06 Steering And Suspension Damage Analysis (IL English and French)

DAM08 Advanced Material Damage Analysis (IL English and French)

DAM10 Exterior Panels Damage Analysis (IL French and English)

DAM11 Restraint Systems Damage Analysis (IL English Only)

I-CAR 1400-180 Elgin Street, Ottawa, ON, K2P 2K3 i-car.ca 800-808-2920

Yes

In this program students will gain opportunities to explore possibilities of entrepreneurship within the automotive industry. Introductory business courses and specific automotive courses, as well as co-operative work experience and networking opportunities will be included in the ciriculum.

Yes

Yes

GEORGIAN COLLEGE One Georgian Drive, Barrie, ON, L4M 3X10 georgiancollege.ca 705-728-1969 inquire@georgiancollege.ca

A degree-level education in business management with a focus on the automotive industry. This program covers current issues, trends and technologies, plus adopting proactive approaches in identifying and responding to changes in the automotive industry. Instruction, lecture and discussion delivery promotes critical thinking and problem-solving. Includes 12 months of paid co-op work with over 90 percent job placement.

Bachelor of Business Administration (Automotive Management)

n/a

Each month, participants can join Dave’s one-hour webinar to improve your skills, get your questions answered directly by Dave and interact with other successful body shop operators. These livecasts blend world-class operational techniques and strategies with much-needed leadership and influence training so that participants can successfully implement and sustain the operational techniques learned.

GEORGIAN COLLEGE One Georgian Drive, Barrie, ON, L4M 3X9 georgiancollege.ca 705-728-1968 inquire@georgiancollege.ca

n/a

This training outlines the basics of Key Performance Indicators (KPIs). The course covers the five categories of collision repair center KPI’s, which include; financial, estimating, cycle time, parts and CSI.

I-CAR ALLIANCE

n/a

KPI Basics

COLLISION ADVICE 6715 Oak Dr, Alexandria, VA, 22306Virginia collisionadvice.com 703-898-0722

COURSE DESCRIPTION

DAVE LUEHR’S ELITE BODY SHOP ACADEMY https://daveluehr.mykajabi.com/

COURSE NAME

TRAINING PROVIDER

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

COST

4 hours

4 hours

4 hours

4 hours

2 Years

4 Years

n/a

30 minutes

LENGTH

MANAGEMENT & ESTIMATING TRAINING

Classroom

Classroom

Classroom

Classroom

Hybrid

Hybrid

Online

Online

DELIVERY METHOD

T R A I N I N G M AT T E R S . C A

87

Yes

Yes

Yes

Yes

Yes

Yes

After completing this course, you will be able to: identify the different types of vehicle designs; explain how unitized structures are designed to collapse; understand how different impact angles transfer collision energy and create different types of damage; comprehend how to make point-to-point measurements and computerized, three-dimensional measuring results and identify structural damage. Identify general repair considerations for vehicle structures, including front, side and rear and identify structural parts and common techniques for analyzing damage.

Manufacturing trends, new equipment, materials and procedures for American and foreign vehicle brands. Also covers an introduction to diagnostics and scan tools, inlcuding OE posiitons, shop standard operating procedures, and OEM and aftermarket scan tools.

See description in Health & Safety section.

See description in Health & Safety section.

Interpreting damage reports. Understanding industry definitions. Identifying types of finishes. Obtaining vehicle information. Writing a damage report.

Inspecting HVAC systems. Inspecting electrical systems. Inspecting gasoline-electric hybrid vehicles. Inspecting electro mechanical vehicle options.

Inspecting drivetrain. Inspecting brake systems.

Identify whether a vehicle is equipped with various advanced vehicle systems.

Understand how specific features are designed to operate and how they are integrated with other vehicle systems. Determine if a system is operating properly during the damage analysis process.

Identify the basic requirements for a circuit and understand how circuit values are measured. Understand other parts of a circuit. Recognize collision damage to wiring and the possibilities for repair. Identify the tools and steps required when troubleshooting an electrical circuit problem.

Understand electronically controlled steering and suspension systems and damage analysis considerations, plus identify parts and understand their operation.

Identify tire pressure monitoring systems and parts.

DAM12 Steel Structures Damage Analysis (IL English and French)

GE001L01 Understanding Cycle Time Process

ALT02 Hybrid Electric And Alternative Fuel Vehicles (IL English and French)

ALT03 Alternative Fuel Vehicle Damage Analysis and Safety

DAM01 Vehicle Identification, Estimating Systems, and Terminology

DAM03 Mechanical Systems Analysis

DAM07 Damage Analysis of Advanced Automotive Systems (IL English and French)

DAM13e Basic Electronics Damage Analysis

DAM15 Advanced Steering and Suspension Systems Damage Analysis (IL English and French)

Yes

Yes

Yes

I-CAR ALLIANCE

COURSE DESCRIPTION

COURSE NAME

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

COST

4 hours

2 hours

4 hours

4 hours

4 hours

3 hours

4 hours

3 hours

4 hours

LENGTH

MANAGEMENT & ESTIMATING TRAINING

I-CAR 1400-180 Elgin Street, Ottawa, ON, K2P 2K3 i-car.ca 800-808-2920

TRAINING PROVIDER

Online

Online

Online

Online

Online

Online

Online

Classroom

Classroom

DELIVERY METHOD

88

T R A I N I N G D I R E C T O RY | 2 0 2 0

I-CAR 1400-180 Elgin Street, Ottawa, ON, K2P 2K3 i-car.ca 800-808-2920

TRAINING PROVIDER

Yes

Yes

Yes

Yes

Verify technicians and complete quality-control checklists using shop SOPs. Match parts invoices to the repair order invoice. Verify that customer requests are completed. Compare all repair orders, sublet work and supplemental.

Discuss the importance of quality checks after the repair. Examine overall repair quality using shop SOPs. Explain the 5S lean process and how it relates to optimized workflow. Inspect the building to determine maintenance issues. Understand parking lot, building and vehicle security measures. Know the importance of equipment maintenance and maintenance schedules. Understand regulatory compliance issues and listing steps required to ensure the shop stays in compliance. Know the importance of determining proper inventory levels and storage areas.

Perform employee mentoring/coaching using various leadership models. Perform team member reviews using a management system. Co-ordinate team member training and safety-related needs. Communicate shop metrics to leadership team using a management system. Monitor shop KPIs using a management system.

PM130E01 Quality is Your Business

PM135E01 Optimizing Processes, Equipment and Compliance

PM140V01 Developing the Team and the Business

PM115E01 Workflow Essentials

PM125V01 Problem Solving for Workflow Changes

Yes

Understand how supplements affect production, costs and staff by identifying missing items, time involved and repair or replace decisions for each job. Survey the shop floor using the quality control, roadblock, and parts status techniques taught in this course. Determine the facility capacity by using the big-picture approach. Identify the right technicians for the jobs to increase efficiency. Understand how to analyze paint-shop and estimating capacity for the facility. Match equipment needs to the jobs in progess. Apply the proper staff at the right time while encouraging a learning culture.

Assess workflow problems and evaluate work-in-progess for potential solutions.

Determine technician workload. Determine staffing needs based on workflow problems and how to reassign technician work based on skill, OEM training and/ or availability. Manage workflow adjustments with outside vendors to ensure a smooth repair process. Demonstrate how to adjust delivery dates and adjust technician workload based on supplement changes to the repair. Demonstrate how to revise a repair schedule based on a parts order delay.

Yes

Identify staff capabilities and workload using a computer management system.

Explain how to assign a job to an available technician or team. Perform estimate and vehicle reviews with assigned technician using shop SOPs. Communicate current job status using a computer management system. Identify available workflow availability by the technician/team using a computer management system.

PM110V01 Matching the Repair to the Team

Yes

Yes

Demonstrate job file review processes. Explain insurance needs (including DRP and non-DRP). Identify express jobs using a checklist of express-related items.

Demonstrate mappingof a customer vehicle.

PM105E01 Before the Repair Starts

Recognize the tools needed to conduct review-and-release meetings with technicians. Understand the value of using and updating a computer management system. Identify the communication methods needed to properly share information with the team. Know the principles of conducting cycle time, quality and work-in-progess reviews. Implement awareness skills and identify roadblocks in production.

Yes

Understand the importance of the I-CAR study observations. Describe an Industrial Age mind set and how to identify it. Apply the principles of knowledge management. Understand the definition, key principles and benefits of a learning culture.

PM101E01 Learning Culture Overview

PM120L01 Synchronizing Workflow through Team Communication

I-CAR ALLIANCE

COURSE DESCRIPTION

COURSE NAME

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

COST

1 hour

1 hour

1 hour

2 hours

2 hours

1 hour

2 hours

1 hour

1 hour

LENGTH

MANAGEMENT & ESTIMATING TRAINING

Online

Online

Online

Online

Online

Online

Online

Online

Online

DELIVERY METHOD

T R A I N I N G M AT T E R S . C A

89

RONDEX rondex.ca

Yes

Yes

Explain the importance of conducting post-repair inspections. Identify repairs that should be inspected before coatings are applied. Explain how to use various inspection tools to access hard-to-see repair areas. Identify refinish defects and signs of improper masking. Explain how to verify corrosion protection has been properly applied. Describe considerations for pre-delivery and post-delivery inspections.

Understand how to effectively communicate information regarding repair to the customer.

Understand the automotive recycling industry and organizations. Describe the considerations for using and ordering recycled parts. Identify parts that are commonly recycled and those that are not. Determine if a part has been previously repaired. Understand the steps for preparing and installing recycled parts.

Explain aluminum properties and identify differences. Analyze damage to aluminum exterior panels and identify repair procedures. Analyze damage to aluminum structural parts and understand repair considerations. Identify different areas of a repair facility and understand the functions of specific equipment.

QUA01 - Inspecting Repairs For Quality Control

RCY01 Recycled Parts for Collision Repair

DAM05 Aluminum Panels and Structures Damage Analysis (IL French and English)

n/a

CLEM-00002

EPR-01 Estimating Plastic Repair

CLEM-00002

Yes

Perform human capital functions using human resources guidelines and business rules. Identify production staffing needs using a staffing model. Schedule team members’ vacations using a management system and calendar. Verify that team members’ training is current per shop needs using a training schedule.

Monitor worker safety using safety guidelines.

PM145L01 Refining the Team and the Business

Yes

N/A

Rondex facilitates technical and management training provided by Axalta Coating Systems. A variety of courses are offered, including those designed for refinishers, technicians, collision repair shop staff, supervisors, managers and shop owners.

Rondex can assist with accessing Axalta’s online learning campus and organizes classroom training in Winnipeg several times per year. Rondex also provides onsite training for clients.

Yes

Estimating plastic repair is an online, self-paced course designed to educate collision damage estimators and technicians in determining the repairability of damaged plastic parts. The course is designed to educate someone with no prior knowledge of plastics or the repair of plastics to the point at which they can confidently discuss the differences in plastic types and repair methods with technicians, and to be able to quickly determine whether a damaged plastic part is a candidate for repair or if it should be replaced. The course is divided into four modules.

Computerized Measuring Training. Car-o-liner training. Running Oct. 7 and 8.

Dates subject to change, see online for details.

Yes

Computerized Measuring Training. Car-O-Liner training. Running Nov. 16 and 17. Dates subject to change.

Yes

I-CAR ALLIANCE

COURSE DESCRIPTION

COURSE NAME

N/A

na

n/a

na

n/a

n/a

n/a

n/a

COST

N/A

2 Days

2 hours

2 Days

4 hours

3 hours

4 hours

2 hours

LENGTH

MANAGEMENT & ESTIMATING TRAINING

PRECISION FOR COLLISION 8845 Washington Blvd. Suite 170 Roseville www.PFCequipment.com (916) 677-2885 maggi@pfcequipment.com

POLYVANCE 1128 Kirk Rd, Rainsville, AL, 35986 polyvance.com 800-633-3047 info@polyvance.com

METROPOLITAN CAR-O-LINER, IN. 300 Route 17 South Suite F Mahwah metrocol.com/training 800-526-0318 info@metrocol.com

I-CAR 1400-180 Elgin Street, Ottawa, ON, K2P 2K3 i-car.ca 800-808-2920

TRAINING PROVIDER

Classroom / Online

Classroom

Online

Classroom

Online, Classroom

Online

Online

Online

DELIVERY METHOD

90

T R A I N I N G D I R E C T O RY | 2 0 2 0

SOLERA CANADA (AUDATEX ONLINE TRAINING CENTRE) 1210 Sheppard Ave, E Toronto, ON, M2K 1E3 mysupportgarage.com 866-420-2048

TRAINING PROVIDER

Audatex Estimating QUICK START Training with Learning Checkpoint. Offered complimentary to Audatex customers.

Audatex Estimating QUICK START Training with Learning Checkpoint

Watch this video for a quick introduction to the Autosource Settlement Entry feature in Audatex Estimating. Offered complimentary to Audatex customers.

Learn how to enter a basic damage entry in Audatex Estimating. Offered complimentary to Audatex customers.

Learn how to set up and save damage remarks. Offered complimentary to Audatex customers.

Learn how to complete a prior damage estimate in Audatex Estimating. Offered complimentary to Audatex customers.

Watch this video for a quick introduction to Frame Dimensions. Offered complimentary to Audatex customers.

Learn how to back up and restore profile settings in Audatex Estimating. Offered complimentary to Audatex customers.

Autosource Settlement Entry Video

Basic Damage Entries Video

Damage Remarks Video

Enhanced Prior Damage Workflow Video

Frame Dimensions Video

How to Back Up and Restore Profile Settings Video

Watch this video for a quick introduction to Autosource Reinspection in Audatex Estimating. Offered complimentary to Audatex customers.

Audatex Estimating Optional Features. Offered complimentary to Audatex customers.

Audatex Estimating Optional Features

Autosource Reinspection Video

Creating Estimates in Audatex Estimating Essentials. Offered complimentary to Audatex customers.

Audatex Estimating Essentials Creating Estimates

Audatex Estimating Tips for Flawless Operation. Offered complimentary to Audatex customers.

When you have completed this curriculum, you will be able to write an estimate using Audatex Estimating software. Offered complimentary to Audatex customers.

Audatex Estimating eLearning Series for Shop Users

Audatex Estimating Tips for Flawless Operation

When you have completed this curriculum, you will be able to write an estimate using Audatex Estimating Software. Offered complimentary to Audatex customers.

Audatex Estimating eLearning Series for Insurance Users

A short webinar about reading and understanding the estimate report produced

by Audatex Estimating. Offered complimentary to Audatex customers.

Learn how to search for alternative parts in Audatex Estimating. Offered complimentary to Audatex customers.

APU Parts Search Video

Audatex Estimating Reading the Estimate Report

Learn how to make advanced damage entries in Audatex Estimating. Offered complimentary to Audatex customers.

COURSE DESCRIPTION

Advanced Damage Entries Video

COURSE NAME

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

I-CAR ALLIANCE

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

COST

Online

Online

Less than 1 week Less than 1 week

Online

Online

Online

Online

Online

Online

Online

Less than 1 week

Less than 1 week

Less than 1 week

Less than 1 week

Less than 1 week

Less than 1 week

Less than 1 week

Online

Online

Less than 1 week Less than 1 week

Online

Online Less than 1 week

Less than 1 week

Online

Online

Less than 1 week Less than 1 week

Online

DELIVERY METHOD

Less than 1 week

LENGTH

MANAGEMENT & ESTIMATING TRAINING

T R A I N I N G M AT T E R S . C A

91

Learn how to print reports in Audatex Estimating. Offered complimentary to Audatex customers.

Learn how to re-assign a claim in Audatex Estimating. Offered complimentary to Audatex customers.

Watch this video to see how to refresh All Profiles in Audatex Estimating. Offered complimentary to Audatex customers.

Learn how to search for estimates in Audatex Estimating. Offered complimentary to Audatex customers.

Learn how to use 3D graphics in Audatex Estimating. Offered complimentary to Audatex customers.

Watch this video to learn how to use PDR in an Estimate. Offered complimentary to Audatex customers.

Learn how to use Paintless Dent Repair in Audatex Estimating. Offered complimentary to Audatex customers.

Watch this video to see how to reset your Audatex Estimating password. Offered complimentary to Audatex customers.

Watch this video to see a quick overview of the Damage page. Offered complimentary to Audatex customers.

Learn how to edit your repair facility information in Audatex Estimating. Offered complimentary to Audatex customers.

Learn how to setup tax and thresholds in Audatex Estimating. Offered complimentary to Audatex customers.

Learn how to use the Tire Database in Audatex Estimating. Offered complimentary to Audatex customers.

Learn about the top troubleshooting tips for the Work List. Offered complimentary to Audatex customers.

Understanding Labor Operations and the Labor Database. Offered complimentary to Audatex customers.

How to Print Reports Video

How to Re-Assign a Claim Video

How to Refresh All Profiles Video

How to Search for Estimates Video

How to Use 3D Graphics Video

How to Use Paintless Dent Repair (PDR) in an Estimate

Paintless Dent Repair Video

Password Reset Training

Quick Damage Page Overview Video

Repair Facility Rates Video

Tax and Threshold Setup Video

Tire Database Video

Top Troubleshooting Tips for your Work List

Understanding Labor Operations and the Labor Database

Watch this if you are receiving a prompt that a new version of Audatex Estimating has been downloaded and is ready to install. Offered complimentary to Audatex customers.

n/a

Learn how to merge an assignment with an existing claim in Audatex Estimating.

Offered complimentary to Audatex customers.

How to Merge an Assignment with an Existing Claim Video

Upgrade Through AudaUpdate Standalone and Multi-Users

n/a

Learn how to export and import claim data in Audatex Estimating. Offered complimentary to Audatex customers.

How to Export and Import Claim Data Video

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

Learn how to create a new estimate in Audatex Estimating. Offered complimentary to Audatex customers.

How to Create a New Estimate Video

n/a

I-CAR ALLIANCE

Learn how to close a claim in Audatex Estimating. Offered complimentary to Audatex customers.

COURSE DESCRIPTION

How to Close the Claim Video

COURSE NAME

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

COST

Online

Less than 1 week

Less than 1 week

Less than 1 week

Online

Online

Online

Online

Less than 1 week

Less than 1 week

Online

Online

Less than 1 week Less than 1 week

Online

Online

Less than 1 week Less than 1 week

Online

Online

Online

Online

Online

Online

Online

Online

Less than 1 week

Less than 1 week

Less than 1 week

Less than 1 week

Less than 1 week

Less than 1 week

Less than 1 week

Less than 1 week

Online

Online

Less than 1 week Less than 1 week

DELIVERY METHOD

LENGTH

MANAGEMENT & ESTIMATING TRAINING

SOLERA CANADA (AUDATEX ONLINE TRAINING CENTRE) 1210 Sheppard Ave, E Toronto, ON, M2K 1E3 mysupportgarage.com 866-420-2048

TRAINING PROVIDER

92

T R A I N I N G D I R E C T O RY | 2 0 2 0

SOLERA CANADA (AUDATEX ONLINE TRAINING CENTRE) 1210 Sheppard Ave, E Toronto, ON, M2K 1E3 mysupportgarage.com 866-420-2048

TRAINING PROVIDER

Learn how to setup Rates and Taxes in the Setup page and Select and Update records within the Estimate in Qapter Estimating. Offered complimentary to Audatex customers.

Learn how to setup and use APU Solutions in Qapter Estimating. Offered complimentary to Audatex customers.

Learn how to work with the comments feature in Qapter Estimating. Offered complimentary to Audatex customers.

This series of training videos are recommended for Audatex Estimating users migrating to Qapter Estimating, who would like to learn how to write a basic estimate. Offered complimentary to Audatex customers.

Setup and Use APU Solutions in Qapter Estimating

Working with Comments in Qapter Estimating

Write a Basic Estimate in Qapter Estimating

Learn how to setup Estimating and Autosource settings, estimator, repairer or appraiser settings, setup prestored report and damage remarks, manual entries , paintless dent repair, thresholds, alternate parts, disclaimers, customer database, mandatory fields and RO Assignment setup. Offered complimentary to Audatex customers.

Preferences Setup in Qapter Estimating

Rates and Taxes in Qapter Estimating Video

Learn how to use the Paintless Dent Repair feature in Qapter Estimating. Offered complimentary to Audatex customers.

Paintless Dent Repair

When you have completed this curriculum, you will be able to write an estimate using Qapter Estimating software. Offered complimentary to Audatex customers.

Learn how to Merge Assignments in Qapter Estimating.

Offered complimentary to Audatex customers.

How to Merge Assignments in Qapter Estimating

Qapter Estimating eLearning Series

n/a

Learn how to Hide and Find Work Items in Qapter Estimating. Offered complimentary to Audatex customers.

Hide and Find Work Items in Qapter Estimating

Learn how to print or email in Qapter Estimating. Offered complimentary to Audatex customers.

n/a

Learn how to use Estimate Check in Qapter Estimating.

Offered complimentary to Audatex customers.

Estimate Check in Qapter Estimating Video

Print and Email in Qapter Estimating

n/a

Learn how to create a supplement on a completed estimate in Qapter Estimating.

Offered complimentary to Audatex customers.

Create a Supplement in Qapter Estimating Video

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

Learn how to update an Autosource Valuation in Qapter Estimating. Offered complimentary to Audatex customers.

Learn how to create data rich reports and present results graphically using the powerful Insight Analytics tool. Offered complimentary to Audatex customers.

Audatex Insight Analytics

n/a

Autosource Updates Video

Learn how to work with the Comments feature in Audatex Estimating. Offered complimentary to Audatex customers.

Working with Comments Video

n/a

Learn how to add tires to an estimate in Qapter Estimating. Offered complimentary to Audatex customers.

Watch a quick video for an overview of the Audatex Estimating Work List. Offered complimentary to Audatex customers.

Work List Overview Video

n/a

I-CAR ALLIANCE

Add Tires in Qapter Estimating Video

Learn about the workflow process using Claims Search Viewer. Offered complimentary to Audatex customers.

COURSE DESCRIPTION

Using Claims Search Viewer

COURSE NAME

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

COST

Online Online Online

Less than 1 week Less than 1 week Less than 1 week

Online

Less than 1 week

Less than 1 week

Less than 1 week

Less than 1 week

Online

Online

Online

Online

Online

Less than 1 week

Less than 1 week

Online

Online

Less than 1 week Less than 1 week

Online

Online Less than 1 week

Less than 1 week

Online

Online

Less than 1 week

Less than 1 week

Online

Less than 1 week

Online

Online

Less than 1 week

Less than 1 week

DELIVERY METHOD

LENGTH

MANAGEMENT & ESTIMATING TRAINING

T R A I N I N G M AT T E R S . C A

93

ELV Select Training

ELV SELECT 8263 Wellington Road 18 Fergus Ontario N1M 2W5 elvselect.com Office: 1-226-383-7332 Toll Free: 1-866-SEDA-ELV (733-2358) sales@elvselect.com

n/a

URG is dedicated to helping Members keep up with the latest trends, training and tools. URG provides easy access to recyclers through online resources including tutorials, webinars, and videos that will keep you up to date. In addition, URG offers its annual training conference and URG accreditation program

n/a

n/a

n/a

n/a

COST

n/a

n/a

Other see description

n/a

LENGTH

For info about the Canadian Auto Recycling Industry visit canadianrecycler.ca

n/a

n/a

n/a

I-CAR ALLIANCE

ELV Select offers complete vehicle decommissioning and depollution training to comply with ministry of environment standards and procedures. Additionally, end users will be able to employ best practises to remain as efficient as possible. This training is recommended to be done in person, but is also offered online.

Car-Part.com offers live training via phone and live chat, webinars, and tutorials to auto recyclers, repairers and insurers. Additionally, auto recyclers are offered round tables. In-person training remains on hold due to COVID-19.

ARA University is an online training resource for the automotive recycling industry.

ARAU courses are the choice of hundreds of U.S. and International automotive recycling businesses. The eLearning Center provides a web-based training portal with interactive coursework ranging from management and sales to specialized training for automotive recycling.

COURSE DESCRIPTION

RECYCLING TRAINING

Car-part.com

CAR-PART.COM 1980 Highland Pike Ft. Wright, KY 41017 products.Car-Part.com 859-344-1925 beckys@car-part.com

n/a

ARA University

ARA UNIVERSITY 9113 Church St. Manassas, VA 20110 USA arauniversity.org (571) 208-0428 staff@a-r-a.org

URG u-r-g.com

COURSE NAME

TRAINING PROVIDER

TECHNOLOGY DEVELOPS RAPIDLY WHICH MEANS THE AUTOMOTIVE RECYCLING INDUSTRY has to keep up meaning becoming more and more complex as vehicles become more advanced. The success of the professional recycler comes down to training to increase safety, efficiency and profitability as the industry expands. The training that is currently being offered covers a wide variety of programs and procedures, to governmental requirements, safety, sales, management, plant management and more. The benefits of the training include staying ahead of the game with environmental and regulatory compliance, industry skill, management, careers, and employee development. Many of the courses are offered online, thus allowing participants to train at their own pace.

Online

Please inquire

Online

Online

DELIVERY METHOD

94

T R A I N I N G D I R E C T O RY | 2 0 2 0 Panel Repair Steel - Level 1

Glass Repair & Replacement

BETAG 3753 University Ave, Ste. 610, Riverside, CA 92501 www.betagnorthamerica.com 312-881-0080 info@betagnorthamerica.com

BETAG 3756 University Ave, Ste. 610, Riverside, CA 92501 www.betagnorthamerica.com 312-881-0083 info@betagnorthamerica.com

STE02 Suspension Systems (IL English and French)

Plastic Repair - Level 1

BETAG 3752 University Ave, Ste. 610, Riverside, CA 92501 www.betagnorthamerica.com 312-881-0079 info@betagnorthamerica.com

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

Small Damage - Level 2

BETAG 3751 University Ave, Ste. 610, Riverside, CA 92501 www.betagnorthamerica.com 312-881-0078 info@betagnorthamerica.com

EXT03e Bolted-On Exterior Panels, Part 1 (IL English and French)

Small Damage - Level 1

BETAG 3750 University Ave, Ste. 610, Riverside, CA 92501 www.betagnorthamerica.com 312-881-0077 info@betagnorthamerica.com

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

COURSE NAME

TRAINING PROVIDER

In this course students will develop an understanding of front and rear suspension designs, repair issues and ride dampeners.

This course will help students identify and understand considerations surrounding working with bolted-on exterior panel replacement parts. As well as understanding the removal and installation procedures for doors. Students will analyze and diagnose the source of leaks and understand how to install weatherstripping.

This Glass Repair and Replacement course focuses on developing the knowledge and skills necessary to remove and replace glass properly and safely. It also includes modules to develop technicians’ awareness of the various ADAS systems that can be affected and the steps that need to be taken to research and implement associated OEM repair procedures.

This Medium Panel Repair program focuses on the core principles of straightening steel auto body panels, to a level of finish that requires minimal filler to complete a high-quality repair.

These skills can be applied across a wide range of simple and more complex panel repairs, including damage to the edge of a panel or through a body line.

This Plastic Repair program focuses on developing the knowledge and skills necessary to repair plastic panels and parts properly and safely. It also includes modules to develop technicians’ awareness of the various ADAS systems that can be affected and steps that need to be taken to research and implement associated OEM repair procedures.

This Small Damage Level 2 course is designed to elevate the skill level of technicians to enable them to successfully complete paintless dent repairs of elastic and plastically deformed small damages. These skills can be applied across a wide range of panel damage – from small parking lot dings and dents to repairing panels damaged by hail.

Relevant to technicians of all experience levels, BETAG’s Small Damage Repair program starts by focusing on the fundamentals of metal repair. These include identifying the complete damage area; understanding the characteristics of plastic and elastic deformations; and using a combination of basic body repair techniques to repair small damage without need for filler.

COURSE DESCRIPTION

Yes

Yes

n/a

n/a

n/a

n/a

n/a

I-CAR ALLIANCE

n/a

n/a

n/a

n/a

n/a

n/a

n/a

COST

3 hours

2 hours

2 days

2 days

1 day

1 day

2 days

LENGTH

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

DELIVERY METHOD

NON-STRUCTURAL REPAIR COVERS A VAST VARIETY OF TOPICS and encompasses many of the leading-edge technologies employed in modern vehicles. Driver-assist systems and telematics are areas that are constantly changing and that require technicians to continually update their knowledge. The assumption is that advancements in automotive technology will collect around the connected, autonomous, shaped, electric platform (CASE). The ‘Labour Market Watch’ report, published by the Automotive Industries Association, confirms that the automotive repair workforce is aging and much of the experience is pointed toward seasoned professionals. Listed in this section are a variety of courses that can help seasoned professionals and younger employees cope with new vehicle technologies.

NON-STRUCTURAL REPAIR TRAINING

T R A I N I N G M AT T E R S . C A

95

In this course students will learn about diagnosing steering wheel and column damage. How to identifying parallelogram, and rack and pinion steering systems. And, develop an understanding of power steering systems.

STE03 Rack and Pinion and Parallelogram Steering Systems (IL English and French) STE04 Wheel Alignment and Diagnostic Angles (IL English and French) STS01 Cosmetic Straightening Steel (IL English and French) TRM02e Removing and Installing Hardware Interior Trim (IL English and French) WNW01 Wind Noise and Water Leaks (IL English and French) ADH01 Adhesive Bonding (IL English and French)

AIR02e Air Conditioning, Part 1 (IL English and French)

AIR03e Air Conditioning, Part 2 (IL English and French)

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

I-CAR ALLIANCE

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

COST

2 hours

2 hours

4 hours

3 hours

3 hours

4 hours

8 hours

4 hours

LENGTH

NON-STRUCTURAL REPAIR TRAINING

This training teaches you to identify, diagnose and troubleshoot air conditioning system operations. Identify HVAC systems.

This trainings teaches you to understand air conditioning system operation and identify refrigerant and oils and to understand air conditioning service tools and equipment used for specific repair processes.

This training teaches you to identify adhesive bonding materials and describe differences. Explain considerations surrounding working with adhesives. Know how to prepare adhesives for application and use them for panel attachment. Identify and work with one- and two-part adhesives.

In this course student wil identify causes of and understanding the effects of wind noise and water leaks; diagnostic procedures for locating wind noise and water leaks; identify repair materials and repairing wind noise and water leaks.

In this course student will identify hardware and understand its correct uses and how to work with trim and mouldings.

In this program student will identify characteristics and considerations for steel repairs; examine different types of damage and understand repair procedures; develop an understanding of procedures and considerations for application of paintless dent repair.

In this course students will perform wheel alignments, develop an understanding of diagnostic measurements, measure and adjust caster, camber and toe.

COURSE DESCRIPTION

COURSE NAME

TRAINING PROVIDER

Online

Online

Online

Classroom

Classroom

Classroom

Classroom

Classroom

DELIVERY METHOD

96

T R A I N I N G D I R E C T O RY | 2 0 2 0 CPS01 Corrosion Protection (IL English and French)

EXT04e Bolted-On Exterior Panels, Part 2 (IL English and French) FOM01 Automotive Foams (IL English and French)

GLA01 Movable Glass (IL English and French)

HEA02e Cooling System Operation and Parts (IL English and French) HEA03e Working with Coolant and HVAC Controls (IL English and French) LSC04e Automotive Lighting (IL English and French)

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

COURSE NAME

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

TRAINING PROVIDER

Yes

This training teaches you to identify the roles of movable glass in vehicles and types of drive mechanisms. Understand considerations for replacing rear body and side door glass. Describe parts of window regulators and window channels. Understand removal and replacement considerations for sunroofs and removable glass panels. Know how to complete post-collision inspection processes and analyze damage and troubleshoot for glass and electrical problems.

Identify interior and exterior lamps, as well as different types of headlamps. Describe repair considerations surrounding operation and repair of headlamps. Understand collision-related problems in exterior and interior lighting.

Identify types of engine coolant. Understand HVAC parts and controls.

Yes

Yes

Yes

Yes

This training teaches you to understand uses and application procedures for automotive foam. Understand structural foam considerations and curing methods. Identify procedures related to installation of expandable foam. Understand how to choose correct replacement materials. Know how to work safely around automotive foams.

This training teaches you to understand cooling system operation and how to properly inspect parts. Understand the function of radiators and water pumps, plus considerations for repairing different types of water pumps. Identify auxiliary coolers and temperature controls.

Yes

Yes

This training teaches you to recognize causes of corrosion and understand the corrosion protection processes of manufacturers.

Identify the steps required in determining where to apply anti-corrosion compounds and undercoatings. Understand the considerations for properly preparing parts for corrosion protection coatings. Explain how to apply corrosion protection materials.

Identify the function and location of chip- resistant coating and how to replace it during the repair process. Identify seam sealer characteristics and applications.

This training teaches you how to identify and understand considerations related to bolted-on exterior panel replacement parts; replacing bumpers, hoods and fenders; and removing and installing rear closure panels.

I-CAR ALLIANCE

COURSE DESCRIPTION

n/a

n/a

n/a

n/a

n/a

n/a

n/a

COST

1 hour

1 hour

2 hours

4 hours

4 hours

2 hours

4 hours

LENGTH

NON-STRUCTURAL REPAIR TRAINING

Online

Online

Online

Online

Online

Online

Online

DELIVERY METHOD

T R A I N I N G M AT T E R S . C A

97

Yes

Yes

Yes

Describe methods for application and removal of pinstripes and decals. Explain processes for installing door trim panels, handles, and lock cylinders. Identify interior and exterior parts and understand how to remove and replace them.

At the end of this course, students will be able to: identify different types of plastic; explain the basic nitrogen welding process; properly operate a plastic welder; weld a tear to the edge of a bumper; repair a torn slot tab, a torn bumper mounting flange or a torn flexible hinge tab; and repair a thermoset polyurethane bumper.

This course focuses on the hands-on skills needed to repair a bumper from start to finish. This course will cover the following topics: identify different types of plastic; explain the basic nitrogen welding process; properly operate a plastic welder; work dents out of bumpers; weld a tear to the edge of a bumper; repair a torn slot tab, a torn bumper mounting flange or a torn flexible hinge tab; repair a thermoset polyurethane bumper; properly finish the repair with filler and primer; and refinish textured plastic bumpers.

PLA03 Plastic and Composite Repair (IL English and French)

TRM03e Removing and Installing Exterior Trim, Pinstripes and Decals (IL English and French)

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

PR-03, Headlight Repair Course

POLYVANCE 1128 Kirk Rd, Rainsville, AL, 35986 polyvance.com 800-633-3047 info@polyvance.com

This course is designed to prepare a student with basic body shop knowledge and skills to understand the complete process of repairing and refinishing a plastic bumper cover. The focus will be on PP-blend bumper covers, but the course will also touch on thermoset polyurethane bumpers and other plastic parts, such as headlights and washer bottles.

Yes

$900 per session for upto four technicians, plus travel expenses.

800-6333047 to register.

n/a

7 hours

1 hour

2 days

3 hours

$500 per session for upto three technicians.

Advanced registration is required.

Travel expenses may apply.

n/a

3 hours

4 hours

LENGTH

n/a

n/a

COST

NON-STRUCTURAL REPAIR TRAINING

PR-04, One Day Plastic Repair & Refinishing

PR-02, Plastic Repair & Refinishing

POLYVANCE 1128 Kirk Rd, Rainsville, AL, 35986 polyvance.com 800-633-3047 info@polyvance.com

POLYVANCE 1128 Kirk Rd, Rainsville, AL, 35986 polyvance.com 800-633-3047 info@polyvance.com

PR-01, Introduction to Nitrogen Plastic Welding

POLYVANCE 1128 Kirk Rd, Rainsville, AL, 35986 polyvance.com 800-633-3047 info@polyvance.com

Yes

Yes

Identify different types of plastics by their characteristics.

Understand correct preparation procedures for plastics. Identify different types of plastics used on today’s vehicles and the correct methods to repair each. Recognize proper adhesives for different repairs and when to use adhesion promoter. Perform one- and two-sided plastic adhesive repairs and mounting tab repairs. Understand the considerations surrounding refinishing plastic parts. Identify the types of plastic welds in automotive applications. Identify welding equipment and its uses. Explain how hot-air welds and airless welds are made. Identify differences between a fusion weld and an adhesion weld.

This one-hour, video-based, e-learning course will demonstrate how to repair broken headlight tabs with the nitrogen plastic welding system.

I-CAR ALLIANCE

COURSE NAME

COURSE DESCRIPTION

TRAINING PROVIDER

Classroom

Online

Classroom

Classroom

Online

Online

DELIVERY METHOD

98

T R A I N I N G D I R E C T O RY | 2 0 2 0 Computerized Measuring Systems Training

Design-Based Repair

Full Frame Analysis & Repair Planning

Unitized Body Analysis & Repair Planning

FOR06 2015 Ford F-150 Structural Repair Training Course (IL English and French)

CHIEF UNIVERSITY/CHIEF AUTOMOTIVE TECHNOLOGIES 996 Industrial Dr, Madison, IN, 47250 chiefautomotive.com/Training and Support/ 800-445-9262

CHIEF UNIVERSITY/CHIEF AUTOMOTIVE TECHNOLOGIES 996 Industrial Dr, Madison, IN, 47250 chiefautomotive.com/Training and Support/ 800-445-9262

CHIEF UNIVERSITY/CHIEF AUTOMOTIVE TECHNOLOGIES 996 Industrial Dr, Madison, IN, 47250 chiefautomotive.com/Training and Support/ 800-445-9262

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

COURSE NAME

CHIEF UNIVERSITY/CHIEF AUTOMOTIVE TECHNOLOGIES 996 Industrial Dr, Madison, IN, 47250 chiefautomotive.com/Training and Support/ 800-445-9262

TRAINING PROVIDER

See description in OEM-Specific Training section.

Yes

Yes

Yes

This class is designed for entry-level and experienced structural repair technicians. Technicians will learn the fundamental principles of collision theory, measuring, analyzing, repair planning and setup for full-frame vehicles to maximize both repair quality and profitability. ÄúReal world‚ Äù case studies of collision-damaged pickups and SUVs are included. Course I-CAR number is CHEM00004. The course is a prerequisite to Chief,Äôs advanced full frame repair technicians class.

This interactive class is designed for entry-level and experienced structural repair technicians. Technicians will learn the fundamental principles of collision theory, measuring, analyzing, repair planning and setup for unibody vehicles to maximize both repair quality and profitability. Course I-CAR number is CHEM-00008.

This course is a prerequisite to Chief’s Advanced Unitized Body Repair class.

No

Yes

This class trains technicians in the most efficient use of computerized measuring. Technicians learn to operate Chief,Äôs computerized measuring systems to identify structural misalignment and maximize both repair quality and profitability. Hands-on activities include identify and analyze the internal and external forces that occur during a collision; understanding terminology and theory of computerized measuring systems; troubleshooting, care and maintenance to improve productivity. Course I-CAR number is CHEM-00005.

This advanced course features instruction on the advanced steels that are being introduced in vehicles by manufacturers. The information in this course includes problems related to proper metal identification and identification of proper repair methods and procedures.

I-CAR ALLIANCE

COURSE DESCRIPTION

n/a

n/a

n/a

n/a

n/a

COST

8 hours

16 hours

16 hours

16 hours

16 hours

LENGTH

Classroom

Classroom

Classroom

Classroom

Classroom

DELIVERY METHOD

THE MAIN AREAS FOR STRUCTURAL REPAIR are computerized measuring systems, frame analysis and frame repair. Given the preponderance of high-strength steels and ultra-high-strength steels, identification of these advanced materials and knowledge of proper repair procedures is one concern. The efficient use of computerized measuring can maximize repair quality and profitability.

In structural courses, you are provided with the opportunity to acquire the theoretical and practical knowledge and skills to ensure you have a competitive and leading edge in the field. Both online and hands-on courses related to structural repair are available.

STRUCTURAL REPAIR TRAINING

T R A I N I N G M AT T E R S . C A

99

SPS11 Sectioning of Steel Unitized Structures (IL English and French)

ADH01 Adhesive Bonding (IL English and French)

SSS01 Structural Straightening Steel (IL English and French)

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

Yes

This course’s objectives include, removing and replacing spot welds and OEM laser welds; when to replace at factory seams and when to fully replace a steel unitized part. As well as, considerations for working with other materials, such as aluminum, magnesium and plastics, on primarily steel vehicles and for disassembling an assembly in the absence of vehicle maker specifications.

Yes

Yes

Objectives: Understand when to use heat for straightening and the proper use and control of heat to retain structural integrity.

Gauge when straightening is needed for a repair and when it is needed to prepare for a replacement procedure. Determine various anchoring locations and the correct placement of clamps.

Protect yourself and others around you during the straightening and pulling processes. Understand the various types of pulling methods and how to monitor pulling force. Identify proper stress-relieving techniques throughout the straightening process.

Understand considerations for straightening full-frame vehicles, including removing diamond, sway and mash.

Students are expected to: Correctly set up the measuring equipment; identify vehicle specifications; make 3D measurements; and interpret and discuss measurement results.

Yes

Objectives: Identify adhesive bonding materials and describe differences. Explain considerations surrounding the working with adhesives. Know how to prepare adhesives for application and use them for panel attachment. Identify and work with one- and two-part adhesives.

Yes

Yes

In order to take SPS05, you must have a current WCS03 –Steel GMA (MIG) Welding Qualification. Successful completion of SPS05 brings an automatic renewal of WCS03. The principles and techniques of structural steel sectioning are covered. Welding principles, equipment setup and preparation are briefly reviewed.

Measuring, cutting and part alignment are covered before handson practice and testing. The steel sectioning qualification test is performed to demonstrate the technician’s ability to perform proper steel part sectioning.

Objectives: Understand why I-CAR has adapted its position on sectioning and why general sectioning guidelines no longer apply.

Understand the various types of sectioning joints used by vehicle makers. Considerations for sectioning vs. part replacement.

I-CAR ALLIANCE

COURSE DESCRIPTION

n/a

n/a

n/a

n/a

n/a

n/a

COST

STRUCTURAL REPAIR TRAINING

ST085L01 Measuring, Anchoring and Pulling Strategies, Hands-on Skill Development

SPS10 Replacement of Steel Unitized Structures (IL English and French)

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

SPS05 Structural Parts Steel Qualification Series (no IL Version)

COURSE NAME

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

TRAINING PROVIDER

n/a

4 hours

4 hours

4 hours

4 hours

8 hours

LENGTH

Classroom

Classroom

Online

Classroom

Classroom

Classroom

DELIVERY METHOD

100

T R A I N I N G D I R E C T O RY | 2 0 2 0 CAL01 Dodge Caliber Front Rail Replacement

DTS01e Cadillac DTS Front Lower Rail Replacement

FFR01 Full Frame Partial Replacement (IL English and French)

GLA02 Stationary Glass IL English and French)

HON11e Honda & Acura High-Strength Steel Repair (IL English and French) MEA01 Measuring (IL English and French)

SPS03 Steel Full-Frame Sectioning (IL English and French)

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

COURSE NAME

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

TRAINING PROVIDER

Yes

Objectives: Understand the role of stationary glass. Identify glass construction and stationary glass adhesive. Explain methods for removing and installing a windshield. Describe proper pinchweld preparation. Recognize steps for preparing the glass and applying the adhesive. Define the different methods for troubleshooting and ensuring proper installation.

Objectives: Identify body-over-frame designs. Analyze full-frame damage. Repair cracks in full frames. Examples of OEM fullframe sectioning procedures. Analyzing and repairing full-frame attachments. Repair vehicle body assembly.

Objectives: Identify point-to-point measuring equipment and operation. Identify three- dimensional measuring equipment and operation. Understand vehicle dimension specifications. Make vehicle measurements.

Yes

Yes

Yes

Yes

Objectives: Understand OEM repair procedures for many current full-frame vehicles. Identify various full-frame designs, construction methods and repair considerations. Understand partial replacement at factory seams and sectioning options for full-frame vehicles. Differentiate welding requirements for full-frames vs. unibody parts. Describe repair and replacement considerations for full-frame attachments.

See description in OEM-Specific Training section.

Yes

Yes

I-CAR ALLIANCE

See description in OEM-Specific Training section.

Dodge Caliber front rail replacement.

COURSE DESCRIPTION

n/a

n/a

n/a

n/a

n/a

n/a

n/a

COST

STRUCTURAL REPAIR TRAINING

n/a

4 hours

1 hour

4 hours

4 hours

1 hour

1 hour

LENGTH

Online

Online

Online

Online

Online

Online

Online

DELIVERY METHOD

T R A I N I N G M AT T E R S . C A

101

Spanesi Universal Jig Training - 2 Day Course November 2020

Titanium Tools and Equipment

SPANESI AMERICAS INC. 123 Ambassador Dr. STE 107 Naperville IL 60540 www.spanesi-americas.com 224-SPANESI (224) 772-6374 training@spanesi-americas.com

TITANIUM TOOLS AND EQUIPMENT 10557 Keele Street - Unit 10 Maple, ONTARIO, L6A 0J5 titanium22.ca (647) 494-9696 sales@titanium22.ca

Titanium Tools and Equipment provides industry professional virtual and in person product training to distributors and technicians at its warehouse, showroom and training centre located in Maple, Ontario. Training is offered on Celette equipment such as the Naja measuring system and Cameleon Universal jig system and dedicated jig system. Miracle System steel and aluminum dent pulling systems, spot welder and MIG welder training.

Class dates: November 18, 2020 through November 19, 2020

Learn how to use one of the most flexible Universal Jig systems in the world. This two-day class provides the opportunity to learn from the best with the individuals that install Spanesi Frame Straightening Benches and Universal Jig Systems across North America. This hands-on course provides students the knowledge to mount, measure and straighten vehicles using Spanesi’s Universal Jig System and Spanesi Frame Straightening Benches.

Class dates: August 12, 2020 through August 13, 2020

Learn how to use the most flexible Universal Jig system in the world. This 2-day class provides the opportunity to learn from the best with the individuals that install Spanesi Frame Straightening Benches and Universal Jig Systems across North America. This hands-on course provides students the knowledge to mount, measure and straighten vehicles using Spanesi’s Universal Jig System and Spanesi Frame Straightening Benches.

No

No

No

n/a

$795 (no charge for current customers)

$795 (no charge for current customers)

n/a

n/a

n/a

COST

STRUCTURAL REPAIR TRAINING

Spanesi Universal Jig Training - 2 Day Course August 2020

SPANESI AMERICAS INC. 123 Ambassador Dr. STE 107 Naperville IL 60540 www.spanesi-americas.com 224-SPANESI (224) 772-6374 training@spanesi-americas.com

Yes

SPS09 Best Practices For High-Strength Steel Repairs (IL English and French)

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

Objectives: Identify how to test for HSS and UHSS, and common locations UHSS can be found. Understand the considerations and implications of heating HSS and UHSS. Understand best practices for removing and attaching parts on HSS and UHSS vehicles.

Understand the considerations surrounding different attachment methods when working on HSS and UHSS parts.

SPS08 Steel Full-Frame Technologies and Repair (IL English and French)

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920 Yes

Yes

Objectives: Describe basic metallurgy and its impact on the collision repair industry. Explain how the use of new materials used in vehicles relates to collision repair dynamics. Understand why vehicle makers are moving toward advanced high- strength steels.

Identify the repair considerations for advanced high-strength steels and new vehicle construction processes.

SPS07 Steel Unitized Structures Technologies and Repair (IL English and French)

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

Objectives: Identify trends in full-frame vehicle design and construction. Identify issues related to full-frame repair. Repair full-frame and unitized body damage following vehicle maker and procedures.

I-CAR ALLIANCE

COURSE DESCRIPTION

COURSE NAME

TRAINING PROVIDER

Other - see description

2 Days

2 Days

4 hours

n/a

4 hours

LENGTH

Classroom / Online

Training Centre or shop

Training Centre or shop

Online

Online

Online

DELIVERY METHOD

102

T R A I N I N G D I R E C T O RY | 2 0 2 0 Welding Pre-apprenticeship, tuition-free

ASSINIBOINE COMMUNITY COLLEGE 1036 1st St, N Brandon, MB, R7A 2Y1 assiniboine.net 204-725-8700, 1-800-862-6308 trades@assiniboine.net, recruit@assiniboine.net

Welder Foundation

Mechanical Technician - Welder-Fitter

Metal Fabricator Apprenticeship

CAMOSUN COLLEGE 4461 Interurban Rd, Victoria, BC, V9E 2C1 camosun.ca 250-370-8322, 1-877-554-7556 tradesinfo@camosun.ca

CANADORE COLLEGE 100 College Dr, PO Box 5001, North Bay, ON, P1B 8K9 canadorecollege.ca 705-474-7600, 855-495-7916 admissions@canadorecollege.ca

CANADORE COLLEGE 100 College Dr, PO Box 5001, North Bay,ON, P1B 8K9 canadorecollege.ca 705-474-7600, 855-495-7917 admissions@canadorecollege.ca

Welding And Fabrication Technician (WFTN)

Welder Apprenticeship

ASSINIBOINE COMMUNITY COLLEGE 1035 1st St, N Brandon, MB, R7A 2Y1 assiniboine.net 204-725-8700, 1-800-862-6307 trades@assiniboine.net, recruit@assiniboine.net

CAMBRIAN COLLEGE 1400 Barrydowne Rd, Sudbury, ON, P3A 3V8 cambriancollege.ca 705-566-8101, 1-800-461-7145 info@cambriancollege.ca

Welding And Fabrication Techniques

COURSE NAME

ALGONQUIN COLLEGE 1389 Woodroffe Ave, Ottawa, ON, K2G 1V8 algonquincollege.com 613-727-4727 askus@algonquincollege.com

TRAINING PROVIDER

Welding, layout and fitting techniques used in the industry. This is a day release program. Students can work and earn an income while in class. Level 1 is common core class with the welder apprenticeship.

Learn the specialized skills of the trade on industry-standard machines in our 425 sq. m lab. You will learn multiple welding processes, including shield metal arc welding (SMAW), flux cored arc welding (FCAW), gas metal arc and gas tungsten arc welding, fusion welding, brazing and cutting techniques.

This full-time program conforms to industry standards, practices and procedures to prepare you for entry-level employment and to begin a welding apprenticeship. You’ll develop skills including Oxy-Fuel gas cutting, welding, brazing, material handling, and welding metallurgy.

Working in the college’s welding lab, you will take metal fabrication projects from the engineering drawing stage through cutting and forming processes to the welding and inspection phases. You will have unique opportunities to put your welding skills into practice by working on real community and applied research projects. Optional piad co-op available.

This tuition-free, pre-apprenticeship Welding program aims to encourage key groups including, but not limited to, women, Indigenous peoples, newcomers to Canada, persons with disabilities, and those currently underemployed, to explore a career in the skilled trades.

A welder certified with this training has the knowledge, ability and skills required to lay out, cut, prepare, repair, install and join metals of various compositions using a variety of welding equipment.

Students learn key welding concepts, including reading and interpreting engineering drawings, metallurgy, joint and metal preparation. Students develop skills in oxy acetylene welding, shielded metal arc welding, gas metal arc welding, flux-core arc welding, gas tungsten arc welding, and plasma arc cutting.

COURSE DESCRIPTION

n/a

n/a

n/a

n/a

n/a

n/a

n/a

I-CAR ALLIANCE

n/a

$5563.59

$2,821

n/a

No Cost

n/a

n/a

COST

3 levels / variable

42 weeks

28 weeks

2 Years

33 weeks

3 Levels / Variable

42 weeks

LENGTH

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Hybrid

DELIVERY METHOD

AS NEW MATERIALS MAKE THEIR WAY INTO VEHICLES, it becomes imperative for technicians to update their knowledge of proper repair procedures. Spot welding, for example, is emerging as an essential technique for some vehicles. In addition to knowing how to use newer welding equipment, technicians may want to expand their knowledge of weld theory, metallurgy and testing. This section lists college-level welding programs, apprenticeship training and shorter, industry-led training opportunities related to welding. See also: the Aluminum section for courses specific to aluminum repair, including welding of aluminum, and the Structural section.

WELDING TRAINING

T R A I N I N G M AT T E R S . C A

103

Mig Mag Welding

CLEM-00013

CLEM-00009 Speed Frame Bench

CLEM-00008 Basic Frame Bench

CLEM-00012 Basic Resistance Welder Installation

CLEM-00007 Basic Electronic Measuring

CLEM-00002 Bench, Measuring Systems & Pulling System Training

Welding Foundation

CAR-O-LINER 29900 Anthony Dr #3609, Wixom, MI 48393, United Stat https://car-o-liner.com/na/ 248-624-5900 angie@crashtools.com

CAR-O-LINER 29900 Anthony Dr #3609, Wixom, MI 48393, United Stat https://car-o-liner.com/na/ 248-624-5900 angie@crashtools.com

CAR-O-LINER 29900 Anthony Dr #3609, Wixom, MI 48393, United Stat https://car-o-liner.com/na/ 248-624-5900 angie@crashtools.com

CAR-O-LINER 29900 Anthony Dr #3609, Wixom, MI 48393, United Stat https://car-o-liner.com/na/ 248-624-5900 angie@crashtools.com

CAR-O-LINER 29900 Anthony Dr #3609, Wixom, MI 48393, United Stat https://car-o-liner.com/na/ 248-624-5900 angie@crashtools.com

CAR-O-LINER 29900 Anthony Dr #3609, Wixom, MI 48393, United Stat https://car-o-liner.com/na/ 248-624-5900 angie@crashtools.com

CAR-O-LINER 29900 Anthony Dr #3609, Wixom, MI 48393, United Stat https://car-o-liner.com/na/ 248-624-5900 angie@crashtools.com

COAST MOUNTAIN COLLEGE 5333 McConnell Ave, Terrace, BC, V8G 4X2 coastmountaincollege.ca 1-877-277-2290 dreinhardt@coastmountaincollege.ca

A welder is a person who has training in and is capable of welding ferrous and non-ferrous metals in all positions, on both plates and/or pipe, using various welding processes. Certified welders qualify for test with CSA, BCSA, and for ASME procedures in British Columbia.

Designed for advanced technicians who have been working with Car-OLiner equipment. This course meets the US I-CAR Structural ProLevel 2 course requirement equivalent for Introduction to Three-Dimensional Measuring – ST055E01.

Entry level technicians that are just starting to work with Car-O-Liner equipment. Typically, this training occurs within 90 days of installation; or for new employees needing training on the Car-O-Liner equipment. This course meets the US I-CAR Structural ProLevel 2 course requirement equivalent for Introduction to Three-Dimensional Measuring – ST055E01.

This course is designed for the entry to advanced technician using Car-O-liner resistance spot welder. This course meets the US I-CAR Structural ProLevel 2 course requirement equivalent for Introduction to Squeeze-Type Resistance Spot Welding – ST010E01 or Squeeze-Type Resistance Spot Welding Hands-On Skills Development – ST015L01.

Designed for entry level technicians that are just starting to work with Car-O-Liner equipment. Typically, this training occurs within 90 days of installation; or for new employees needing training on the Car-O-Liner equipment. This course qualifies as an Annual Training Alliance Course for I-CAR US.

Designed for entry level technicians that are just starting to work with Car-O-Liner equipment. Typically, this training occurs within 90 days of installation; or for new employees needing training on the Car-O-Liner equipment. This course qualifies as an Annual Training Alliance Course for I-CAR US.

This course is designed for the entry to advanced technician using the Car-O-liner CR200 Aluminum and Steel Dent Repair Station.

This course qualifies as an Annual Training Alliance Course for I-CAR US.

This one-day training course is designed for the entry to advanced technician using Car-O-liner MIG/MAG welder. The safety overview will include information on personal protective equipment (PPE) and an in-depth overview of the welder specifications and how to operate the welder and components safely.

COURSE DESCRIPTION

WELDING TRAINING

COURSE NAME

TRAINING PROVIDER

n/a

Yes

n/a

n/a

n/a

n/a

Yes

n/a

I-CAR ALLIANCE

$3,434.04

n/a

n/a

n/a

n/a

n/a

n/a

n/a

COST

28 weeks

2 Days

8 Hours

8 Hours

8 Hours

8 Hours

8 Hours

8 Hours

LENGTH

Hybrid

Classroom

Training Centre or shop

Training Centre or shop

Training Centre or shop

Training Centre or shop

Training Centre or shop

Training Centre or shop

DELIVERY METHOD

104

T R A I N I N G D I R E C T O RY | 2 0 2 0 Welder

Apprentice Welding

COLLEGE OF NEW CALEDONIA 3330-22nd Avenue Prince George, BC, V2N 1P8 https://cnc.bc.ca/ 250-562-2138 askcnc@cnc.bc.ca

COLLEGE OF THE NORTH ATLANTIC 432 Massachusetts Dr, Stephenville, NL A2N 3C1 cna.nl.ca 709-758-7284 marty.madore@cna.nl.ca or roger. hulan@cna.nl.ca

Welding Foundation Program

Welder Metal Fabricator

COLLEGE OF THE NORTH ATLANTIC 432 Massachusetts Dr, Stephenville, NL A2N 3C1 cna.nl.ca 709-758-7284 marty.madore@cna.nl.ca or roger. hulan@cna.nl.ca

COLLEGE OF NEW CALEDONIA 3330-22nd Avenue Prince George, BC, V2N 1P8 https://cnc.bc.ca/ 250-562-2137 askcnc@cnc.bc.ca

Welding

Welding Techniques

COURSE NAME

COLLEGE COMMUNAUTAIRE DU NB CAMPUS DE BATHURST 727 College St, Bathurst, NB E2A 3Z2 https://ccnb.ca/le-ccnb/nos-campus/ campus-de-bathurst.aspx 506-547-2145, 1-800-552-5485 bathurst@ccnb.ca

COLLEGE BOREAL 395, boulevard Thériault Timmins ON P4N 0A7 www.collegeboreal.ca/en 705-267-5851 infotimmins@collegeboreal.ca

TRAINING PROVIDER

This Red Seal program offers training in joining and severing metals in beams, girders, vessels, piping and other metal components.

Some of the duties include, developing patterns in given layouts; blueprints and work orders; cleaning and checking for defects and shape component parts; examining blueprints and work orders and performing welds on various metals.

The Welding apprenticeship program will train you to become a skilled welder, leading towards Red Seal certification (after successful program and work based training hours completion). CNC offers all three levels of technical training.

n/a

n/a

n/a

n/a

This red seal program contains components of the Welder, Metal Fabricator and Non-Destructive Testing Technician programs. At the end of the two years you will have two entry level certificates.

Some of the duties include: Develop patterns or follow directions in given layouts, blueprints and work orders, Clean and check for defects and shape component parts, Examine blueprints and work orders, Perform weld of various metals using different processes in accordance to codes and standards, Layout, cut and fabricate structural steel, Study engineering drawings and blueprints, Plan the sequence of tasks required to efficiently cut metal, Rig, hoist and move materials, Tack weld, bolt and rivet components, Install fabricated components in the final product, Assemble and fit metal sections and plates to form complete units or sub units, Employ accurate testing inspection methods on materials and equipment, Test using magnetic particle inspection, liquid penetrant inspection OUTCOMES: Demonstrate safe work practices and personal protection. Interpret shop drawings, sketches and fabrication drawings.

Follow required codes, specifications and standards. Prepare work area and equipment schedule. Prepare final products for finish.

Demonstrate welds using SMAW, GMAW, FCAW and GTAW. Perform liquid penetrant and magnetic particle non-destructive testing inspections. Perform welds of various metals.

As a graduate of the Welding Foundation program, you’ll be qualified for a variety of jobs in the construction and metal working industries. You’ll also be prepared to successfully complete employers’ skill assessments.

n/a

n/a

I-CAR ALLIANCE

This program prepares the student for a job in the field of welding.

The student will be able to apply the various welding techniques used in industry: to oxy-fuel, to arc with coated electrode and to arc in inert atmosphere with fusible electrode. The student will use the techniques of preparation and finishing of materials.

This program prepares the student to work in the steel manufacturing and welding industry, as well as in construction, mining, forestry, and specialized trades. Upon completion of the program, the student can obtain certificates from the Canadian Welding Bureau.

COURSE DESCRIPTION

WELDING TRAINING

Please inquire

$1,057.13$1,084.42 per level

$4,084

Please inquire

n/a

$3,823.90

COST

1 year

8-10 weeks per level

1 Year

2 Years

40 weeks

1 Year

LENGTH

Classroom

Hybrid

Hybrid

Classroom

Classroom

Classroom

DELIVERY METHOD

T R A I N I N G M AT T E R S . C A

105

-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

Yes

Yes

The Steel GMA (MIG) Welding Qualification Series begins with a brief presentation of machine setup and maintenance of steel GMA (MIG) welding, as well as provides information on weld defect identification and correction, and how welds will be visually and destructively testing for qualification. Next, students will apply their knowledge through practice with combinations of GMA (MIG) plug, fillet, open butt and butt joint with backing welds. The course concludes with the Steel GMA (MIG) Welding Qualification test.

Yes

n/a

See description in Aluminum section.

WELDING TRAINING

WCS03 Steel GMA (MIG) Welding Qualification Series (no IL version)

WCA05 Ford Aluminum GMA (MIG) Welding (no IL version)

See description in Aluminum section.

WCA03 Aluminum GMA (MIG) Welding Qualification Series (no IL version)

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

Students are provided with the theoretical and practical training to perform most basic welding techniques. At the completion of the program, students are eligible to test for welding tickets based on their level of expertise.

Welding Techniques

n/a

The curriculum in this program has been aligned to the basic requirements for Level 1 apprenticeship training for welding fabrication.

The program will introduce you to numerous welding processes and you will gain extensive hands-on experience on the most common processes used within the industry. These include: SMAW (shielded metal arc welding), GMAW (gas metal arc welding), FCAW (flux core arc welding) and GTAW (gas tungsten arc welding).

GEORGIAN COLLEGE 649 Prospect Blvd, Midland, ON, L4R 0G3 georgiancollege.ca 705-526-3666 midland@georgiancollege.ca

n/a

Car-O-Liner 3D measuring training can be done on-site in your shop or at our training facility in Richmond Hill, Ont. If you have a system, but have a new technician who needs to be trained, we can help.

We cover the many functions and capabilities of the Car-O-Liner Vision measuring system: lower and upper body measurements; point-to-point measurements; and absolute and comparative measuring. We also discuss the use of EVO (our Universal Jig System) which is built in to our Vision 2X3 software, and give the technician step-by-step instructions on how to build the jigs and where to place them on the vehicle. Car-o-liner welding courses are also offered.

Betag training courses are provided by Betag Innovation and hosted on site at the Flatline Richmond Hill Training Center.

Welding Techniques

n/a

n/a

I-CAR ALLIANCE

This program will teach students to create and read blueprints; give them the skills of fitting metals and understanding their characteristics; equip them to work safely in the industry; and give them practical experience in welding shop and inspection methods.

Color Compass University offers both scheduled and on-demand technical training and business-management workshops, from comprehensive welding training utilizing the latest in equipment to industry-leading production, business management and financial performance courses.

COURSE DESCRIPTION

FLEMING COLLEGE 599 Brealey Dr, Peterborough, ON, K9J 7B1 flemingcollege.ca 705-749-5530, 1-866-353-6464 info@flemingcollege.ca

n/a

Welding Engineering Technician

DURHAM COLLEGE, WHITBY CAMPUS 1610 Champlain Ave, Whitby, ON L1N 6A7 durhamcollege.ca 905-721-2000 dccares@durhamcollege.ca

FLAT LINE 45 Mural Street, Unit 6 Richmond Hill, ON, L4B 1J4 flatlinessi.com 905-475-5600 info@flatlinessi.com

n/a

COURSE NAME

COLOR COMPASS UNIVERSITY colorcompass.com/university

TRAINING PROVIDER

n/a

n/a

n/a

n/a

$2,467.92

n/a

$2,722

n/a

COST

8 hours

8 hours

8 hours

2 semesters

2 semesters

n/a

4 semesters

n/a

LENGTH

Classroom

Classroom

Classroom

Hybrid

Classroom

Shop or Training Centreclassroom

Classroom

Online

DELIVERY METHOD

106

T R A I N I N G D I R E C T O RY | 2 0 2 0

COURSE NAME Welder - Vermilion Campus

Welder - Apprenticeship

Welding

Welding And Metal Fabrication

Welding Techniques

Welder Apprenticeship Training

Welding Engineering Technology

Welder Apprenticeship

Welder Apprenticeship

TRAINING PROVIDER

LAKELAND COLLEGE 5707 College Dr, Vermilion, AB, T9X 1K5 lakelandcollege.ca 780-853-8500, 1-800-661-6490 dana.gard@lakelandcollege.ca

MOHAWK COLLEGE 481 Barton St, Stoney Creek, ON, L8E 2L7 mohawkcollege.ca 905-575-1212 apprenticeships@mohawkcollege.ca

NEW BRUNSWICK COMMUNITY COLLEGE 1234 Mountain Rd, Moncton, NB, E1C 8H9 nbcc.ca 888-796-6224 collegeworks@nbcc.ca

NEW BRUNSWICK COMMUNITY COLLEGE 1234 Mountain Rd, Moncton, NB, E1C 8H9 nbcc.ca 888-796-6225 collegeworks@nbcc.ca

NIAGARA COLLEGE CANADA 100 Niagara College Bvld, Welland, ON, L3C 7L3 niagaracollege.ca 905-735-2214 myfuturenc@niagaracollege.ca

NORTH ISLAND COLLEGE 1685 South Dogwood St, Campbell River, BC, V9W 8C1 nic.bc.ca 1-800-715-0915 questions@nic.bc.ca

NORTHERN COLLEGE 140 Government Rd, E Kirkland Lake, ON, P2N 3L8 http://www.northernc.on.ca/ 705-567-9291, 705-568-8187 fullerj@northern.on.ca

NORTHERN LIGHTS COLLEGE 11401- 8th St, Dawson Creek, BC, V1G 4G2 nlc.bc.ca 1-866-463-6652, 250-782-5252 rmcaleney@nlc.bc.ca

OLDS COLLEGE 4500 - 50th St, Olds, AB, T4H 1R6 oldscollege.ca 403-556-8281, 1-800-661-6537 apprentice@oldscollege.ca

Join or sever metals in beams, girders, vessels, piping and other metal components used in construction and manufacturing. Utilize electric arc, MIG, TIG and gas welding (oxy acetylene).

Welding ferrous and non-ferrous metals in all positions on both plate and/ or pipe using SMAW, GTAW and FCAW processes. Welders use manual or semi-automatic welding equipment for flame-cutting, brazing and air arcing.

Students learn to develop, qualify, and implement welding procedures; to use their knowledge of welding, metallurgy, mechanics and electrical engineering in the design and manufacturing of safe structures; and to inspect and maintain the integrity of such structures while they are in service.

All NIC training programs follow the criteria set by the Industry Training Authority (ITA) to ensure your trade qualifications meet current industry standards. NIC offers the following apprenticeship technical training levels: WLA-100, level 1; WLA-200, level 2; WLA-300, level 3; WSM-400, and specialty metals endorsement.

As a welder you will be well equipped to fuse metal together with careful precision using a variety of advanced welding techniques.

Gain practical experience taking metal fabrication projects from engineering drawings through cutting and forming stages to welding processes.

Learn how to read blueprints and plan and implement welding and fabrication processes, including layout through to fitting and fabrication, as well as common welding processes, such as shielded metal arc, flux cored arc, and gas metal arc.

Welders use electric arc and oxy-fuel to heat and meld metal. You will learn a technical understanding of arc welding, welding safety, power sources and electrode classifications and selection.

Acquire thorough knowledge of arc, gas and resistance welding theory, and reading and interpreting blueprints. Carry out plasma cutting and TIG welding. Learn how to fit sub assemblies and assemblies together and to prepare assemblies for welding.

Students will learn to use different processes depending upon the type of metal being fused. Often, they will work from a blueprint or work order to complete a project. Apprenticeship is three years with an eight-week technical training period per year.

COURSE DESCRIPTION

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

I-CAR ALLIANCE

WELDING TRAINING

n/a

n/a

n/a

$781$976 tuition per level

n/a

$3,380.00

$3,380.00

n/a

n/a

COST

8 weeks per level

26 weeks

6 semesters

8-16 weeks

1 Year

1 Year

1 Year

3 semesters

3 Years

LENGTH

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

DELIVERY METHOD

T R A I N I N G M AT T E R S . C A

107

Various

PRO SPOT INTERNATIONAL INC. TRAINING DIVISION 5932 Sea Otter Place, Carlsbad, CA, 92010 prospot.com 760-407-1414 info@prospot.com

Spanesi Welding and Joining Training - 2 Day Course December 2020

Welding Techniques

Welding & Fabrication Technician

SPANESI AMERICAS INC. 123 Ambassador Dr. STE 107 Naperville IL 60540 www.spanesi-americas.com 224-SPANESI (224) 772-6374 training@spanesi-americas.com

ST. CLAIR COLLEGE 2000 Talbot Rd, W Windsor, ON, N9A 6S4 stclaircollege.ca 519-966-1656 info@stclaircollege.ca

ST. LAWRENCE COLLEGE 2 St. Lawrence Dr, Cornwall, ON, K6H 4Z1 stlawrencecollege.ca 613-933-6080, 1-800-463-0753 dreamit@sl.on.ca

The program delivers welding technology at the technician level and prepares students for the demands of the welding industry.

Graduates of this two-year program are eligible to receive an Ontario college diploma. Students also receive the equivalent of all the in-school training necessary to meet the requirements of the provincially administered welder apprenticeship program.

The goal of the St. Clair College welding program is to provide graduates with comprehensive theoretical knowledge and extensive practical hands-on skills to find employment in small and large organizations.

Class dates: December 9, 2020 through December 10, 2020

Learn how to properly setup and use Spanesi’s MIG/MAG welding machines and Spanesi Squeeze-Type Resistance Spot Welding machines. Get tips, tricks and instruction on the proper joining methods used on multiple substrates. This 2-day class provides the opportunity to learn from the industry leading professionals that train on Spanesi welding machine customers across North America.

Class dates: September 16, 2020 through September 17, 2020

Learn how to properly setup and use Spanesi’s MIG/MAG welding machines and Spanesi Squeeze-Type Resistance Spot Welding machines. Get tips, tricks and instruction on the proper joining methods used on multiple substrates. This 2-day class provides the opportunity to learn from the industry leading professionals that train on Spanesi welding machine customers across North America.

This program develops skills and knowledge in oxyacetylene, arc, tungsten inert gas (TIG) and metal inert gas (MIG) welding processes. You will spend the majority of class time on practical shop work, plus mathematics, science, industrial communications and blueprint reading.

Join or sever metals in beams, girders, vessels, piping and other metal components used in construction and manufacturing. Utilize electric arc, MIG, TIG and gas welding (oxy acetylene).

n/a

n/a

No

No

n/a

n/a

Yes

n/a

Learn on state-of-the-art equipment at the Trades and Technology Centre. You will receive training in multiple welding processes, operating fabrication equipment, using blueprints, general shop practice and shop safety. Your Saskatchewan Polytechnic Welding certificate may give you credit for Level 1 and Level 2 apprenticeship training, as well as 1,200 hours of trade time credit provided that you meet the academic and timeline requirements.

Pro Spot offers a variety of courses and seminars through webinars and in-person site visits.These courses cover a variety of fields, information on steel mig welding, mig brazing and aluminum pulse mig welding; spot welding; glue tab dent repair techniques; plastic repair procedures and windshield chip repair. For complete details, email info@prospot.com

I-CAR ALLIANCE

COURSE DESCRIPTION

WELDING TRAINING

Spanesi Welding and Joining Training - 2 Day Course September 2020

Welding

SPANESI AMERICAS INC. 123 Ambassador Dr. STE 107 Naperville IL 60540 www.spanesi-americas.com 224-SPANESI (224) 772-6374 training@spanesi-americas.com

RED RIVER COLLEGE 2055 Notre Dame Ave, Winnipeg, MB, R3H 0J9 rrc.mb.ca 204-632-2327, 1-800-903-7710 register@rrc.ca

Welder Apprenticeship

Welding Certificate

PARKLAND COLLEGE 273 Dracup Avenue North Yorkton, SK S3N 4H8 parklandcollege.sk.ca 866-783-6766 learn.trades@parklandcollege.sk.ca

RED DEER COLLEGE 100 College Blvd, Red Deer, AB, T4N 5H5 rdc.ab.ca 403-342-3100, 1-888-475-1102 apprenticeship.registration@rdc.ab.ca

COURSE NAME

TRAINING PROVIDER

n/a

n/a

$795 (no charge for current customers)

$795 (no charge for current customers)

$5,220.00

n/a

n/a

Tuition $6,000, Books & Materials $2,000

COST

2 Years

1 Year

2 Days

2 Days

7 Months

3 Years

Other - see description

35 weeks

LENGTH

Hybrid

Classroom

Training Centre or shop

Training Centre or shop

Hybrid

Hybrid

Hybrid

Classroom / Online

DELIVERY METHOD

108

T R A I N I N G D I R E C T O RY | 2 0 2 0

301 – Spies Hecker® Permahyd® Hi-TEC Advanced 3-Stage & Specialty Colors

302 – Spies Hecker® Advanced Matte Clearcoat

303 – Spies Hecker® Hi-TEC Micro-Repair Course

304 – Spies Hecker® Hi-TEC Advanced 3-Stage Course

311 – Spies Hecker® Color 2—Color Matching Techniques

101 – Standox® Standoblue® Field Certification

AXALTA COATING SYSTEMS CANADA COMPANY 408 Fairall St, Ajax, ON, L1S 1R6 axaltalearningcampus.com 800-668-6945

AXALTA COATING SYSTEMS CANADA COMPANY 408 Fairall St, Ajax, ON, L1S 1R6 axaltalearningcampus.com 800-668-6945

AXALTA COATING SYSTEMS CANADA COMPANY 408 Fairall St, Ajax, ON, L1S 1R6 axaltalearningcampus.com 800-668-6945

AXALTA COATING SYSTEMS CANADA COMPANY 408 Fairall St, Ajax, ON, L1S 1R6 axaltalearningcampus.com 800-668-6945

AXALTA COATING SYSTEMS CANADA COMPANY 408 Fairall St, Ajax, ON, L1S 1R6 axaltalearningcampus.com 800-668-6945

n/a

ANEST IWATA https://anestiwata.com/

AXALTA COATING SYSTEMS CANADA COMPANY 408 Fairall St, Ajax, ON, L1S 1R6 axaltalearningcampus.com 800-668-6945

COURSE NAME

TRAINING PROVIDER

This Standox® course is designed to help participants understand the products used in their shop, as well as the processes necessary to successfully and efficiently refinish any color.

This instructor-led Spies Hecker® course is designed to help participants understand how to correctly mix and analyze color. This includes color theory, the correct angles and lighting conditions, and how to correctly shade a color that needs adjustment.

This instructor-led Spies Hecker® course is designed to help the participant understand the 3-stage process as well as how to use it to make repairs.

This instructor-led hands-on course covers the basic techniques in repairing stone chip damage, very small blends and wheel repair. This non-warranted repair process enables collision repair facilities to offer customer pay options. Skills acquired in this course can be applied to many different situations.

This instructor-led Spies Hecker® course is a 1-day course designed to develop the knowledge and skills of paint technicians when applying matte clears.

Yes

Yes

Yes

Yes

Yes

Yes

n/a

Anest Iwata provides an online resources library for painters. It includes troubleshooting tips, technical guides and guided learning for Anest Iwata automotive refinishing products.

This instructor-led Spies Hecker® course is designed to help painters understand the three-stage process, tinted mid-coats, specialty colors, as well as how to repair them.

I-CAR ALLIANCE

COURSE DESCRIPTION

n/a

n/a

n/a

n/a

n/a

n/a

No Cost

COST

1 Day

1 Day

1 Day

1 Day

1 Day

2 Days

n/a

LENGTH

Training Centre or shop

Classroom

Classroom

Classroom

Classroom

Classroom

Online

DELIVERY METHOD

AS THE AUTOBODY AND COLLISION REPAIR INDUSTRY BECOMES MORE COMPLEX with new materials, technologies, techniques and environmentally friendly products and equipment it is important to stay up-to-date. Safe operating conditions and quality of appearance are both important things that body and paint technicians have to pay close attention to. Courses in the paint and refinish sector range from product training to improving paint centre productivity to colour theory. Refresher training as well as training to learn new techniques is available to collision centre operations and can improve efficiency as well as increase experience levels. Courses available to Canadians, from the industry’s major suppliers, are listed below.

PAINTING & REFINISHING TRAINING

T R A I N I N G M AT T E R S . C A

109

211 – Standox® Coloristic 1—Electronic Color Tools

301 – Standox® Standoblue® Advanced Tri-Coat & Specialty Colors

302 – Standox® Advanced Matte Finishes

303 – Standoblue® Micro-Repair Course

AXALTA COATING SYSTEMS CANADA COMPANY 408 Fairall St, Ajax, ON, L1S 1R6 axaltalearningcampus.com 800-668-6945

AXALTA COATING SYSTEMS CANADA COMPANY 408 Fairall St, Ajax, ON, L1S 1R6 axaltalearningcampus.com 800-668-6945

AXALTA COATING SYSTEMS CANADA COMPANY 408 Fairall St, Ajax, ON, L1S 1R6 axaltalearningcampus.com 800-668-6945

AXALTA COATING SYSTEMS CANADA COMPANY 408 Fairall St, Ajax, ON, L1S 1R6 axaltalearningcampus.com 800-668-6945

This instructor-led Standox® course is designed to help the participant understand the 3-stage process as well as how to use it to make repairs.

This instructor-led hands-on course covers the basic techniques in repairing stone chip damage, very small blends and wheel repair. This non-warranted repair process enables collision repair facilities to offer customer pay options. Skills acquired in this course can be applied to many different situations.

This instructor-led Standox® course is a one-day course designed to develop the knowledge and skills of paint technicians when applying matte clears.

This instructor-led Standox® course is designed to help painters understand the 3-stage process, tinted mid-coats, specialty colors, as well as how to repair them.

This instructor-led Standox® course is designed to help painters understand electronic color tools such as the ColorNet® computer software and Acquire RX™ and Acquire Plus EFX™ spectrophotometer.

This instructor-led course covers the secrets to productivity and profitability, as it relates to the pre-paint process. This course is intended for anyone who is part of the pre-paint process.

This instructor-led Standox® course is designed to help painters understand the products used in their shop, as well as the processes necessary to successfully and efficiently refinish any color.

COURSE DESCRIPTION

Yes

Yes

Yes

Yes

Yes

Yes

Yes

I-CAR ALLIANCE

n/a

n/a

n/a

n/a

n/a

n/a

n/a

COST

1 Day

1 Day

1 Day

2 Days

1 Day

1 Day

2 Days

LENGTH

PAINTING & REFINISHING TRAINING

304 – Standox® Standoblue® Advanced 3-Stage Course

202 – Understanding Pre-Paint Productivity and Profit

AXALTA COATING SYSTEMS CANADA COMPANY 408 Fairall St, Ajax, ON, L1S 1R6 axaltalearningcampus.com 800-668-6945

AXALTA COATING SYSTEMS CANADA COMPANY 408 Fairall St, Ajax, ON, L1S 1R6 axaltalearningcampus.com 800-668-6945

201 – Standox® Standoblue® Painter Certification

COURSE NAME

AXALTA COATING SYSTEMS CANADA COMPANY 408 Fairall St, Ajax, ON, L1S 1R6 axaltalearningcampus.com 800-668-6945

TRAINING PROVIDER

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

DELIVERY METHOD

110

T R A I N I N G D I R E C T O RY | 2 0 2 0

311 – Standox® Coloristic 2—Color Matching Techniques

Preparation Process and Analysis RFN207

Glasurit Recertification RFN400

R-M Recertification Class RFN300

Paint and Material Profitability VPU004

Paint Department Productivity VPU005

Organizational Structure VPU015

BASF 10 Constellation Court Toronto, ON, M9W 1K1 refinish.basf.us/training 1-800-201-1605 support@basfrefinish.com

BASF 11 Constellation Court Toronto, ON, M9W 1K1 refinish.basf.us/training 1-800-201-1606 support@basfrefinish.com

BASF 12 Constellation Court Toronto, ON, M9W 1K1 refinish.basf.us/training 1-800-201-1607 support@basfrefinish.com

BASF 13 Constellation Court Toronto, ON, M9W 1K1 refinish.basf.us/training 1-800-201-1608 support@basfrefinish.com

BASF 14 Constellation Court Toronto, ON, M9W 1K1 refinish.basf.us/training 1-800-201-1609 support@basfrefinish.com

BASF 15 Constellation Court Toronto, ON, M9W 1K1 refinish.basf.us/training 1-800-201-1610 support@basfrefinish.com

COURSE NAME

AXALTA COATING SYSTEMS CANADA COMPANY 408 Fairall St, Ajax, ON, L1S 1R6 axaltalearningcampus.com 800-668-6945

TRAINING PROVIDER

This training teaches you to understand the relationship between the repair process and structure. Implement changes to improve effectiveness and understand the advantages and disadvantages of each type of organizational structure.

With this training you can Increase collision centre output and capacity.

Effectively use people, space, equipment and time. Maximize paint hours and number of vehicles through the paint department. Recognize the need to effectively sell paint labour in order to enhance productivity.

This training teaches you to understand what affects paint and material profitability. How to accurately determine a collision centre’s actual profitability on paint and material and helps you to understand and track the paint department’s key performance indicators.

A one-day overview of all recently released products that meet R-M and OEM warranty specifications. This training is mandatory every two years to renew warranty specifications.

A one-day overview of all recently released products that meet Glasurit and OEM warranty specifications. This training is mandatory every two years to renew warranty specifications.

Preparation is the most important part of a quality repair. It provides longevity of the professional look of the vehicle. Learn substrate preparation procedures and the application of the undercoat system. Acquired knowledge will increase your shop production and build the foundation for quality repairs.

This instructor-led Standox® course is designed to help participants understand how to correctly mix and analyze color. This includes color theory, the correct angles and lighting conditions and how to correctly shade a color that needs adjustment.

COURSE DESCRIPTION

Yes

Yes

Yes

Yes

Yes

N/A

Yes

I-CAR ALLIANCE

$315

$315

$315

$100

$100

$100

n/a

COST

1 Day

1 Day

1 Day

1 Day

1 Day

1 Day

1 Day

LENGTH

PAINTING & REFINISHING TRAINING

Classroom

Classroom

Classroom

Classroom / Online

Classroom / Online

Classroom

Classroom

DELIVERY METHOD

T R A I N I N G M AT T E R S . C A

111

Glasurit Color Adjustment Techniques RFN202

Glasurit 22/55/90 Certification Program

Measuring and Improving Performance VPU003

BASF 18 Constellation Court Toronto, ON, M9W 1K1 refinish.basf.us/training 1-800-201-1613 support@basfrefinish.com

BASF 19 Constellation Court Toronto, ON, M9W 1K1 refinish.basf.us/training 1-800-201-1614 support@basfrefinish.com

BASF 20 Constellation Court Toronto, ON, M9W 1K1 refinish.basf.us/training 1-800-201-1615 support@basfrefinish.com

Estimating for Profit VPU002

BASF 23 Constellation Court Toronto, ON, M9W 1K1 refinish.basf.us/training 1-800-201-1618 support@basfrefinish.com

This training teaches you to understand the critical importance of the estimator. Learn to sell first, estimate second. Generate a complete damage report. Effectively negotiate with insurers. Understand how to measure selling performance.

This training teaches you to learly identify what differentiates a shop from the competition and how to effectively communicate that to customers to close the sale. Better communicate with prospective and current customers by asking appropriate questions and exhibiting effective listening skills. Revitalize, refresh and revamp individual sales tactics using the tools, tips and techniques learned during the seminar.

This training teaches you to understand the importance of complete customer satisfaction. Implement a systematic approach to identifying and meeting customer needs during the five interactive opportunities that recur in every repair. Document each step of the process with tools, forms, scripts and checklists.

This training teaches you to collect accurate and timely financial and non-financial data. Develop a working knowledge of the critical collision centre KPIs and what affects them and understand how to use KPIs to measure and improve collision centre performance.

This training teaches you to inspect products properly and know where in the process to improve speed, accuracy and quality in shops.

A systematic mechanical approach to understand tinting and blending colours to achieve an undetectable repair.

A systematic mechanical approach to understand tinting and blending colours to achieve an undetectable repair.

This training teaches you to know how to use product properly and where in the process in order to yield quality work that reduces comebacks and do-overs. Properly mix and apply R-M coatings to achieve durable, warrantable, and undetectable finishes.

COURSE DESCRIPTION

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

I-CAR ALLIANCE

$315

$360

$360

$315

$200

$100

$100

$200

COST

1 Day

1 Day

1 Day

1 Day

2 Days

1 Day

1 Day

2 Days

LENGTH

PAINTING & REFINISHING TRAINING

Get The Keys! VPU038

BASF 22 Constellation Court Toronto, ON, M9W 1K1 refinish.basf.us/training 1-800-201-1617 support@basfrefinish.com

Delivering Complete Customer Satisfaction VPU029

R-M Color Adjustment Techniques 1 RFN102

BASF 17 Constellation Court Toronto, ON, M9W 1K1 refinish.basf.us/training 1-800-201-1612 support@basfrefinish.com

BASF 21 Constellation Court Toronto, ON, M9W 1K1 refinish.basf.us/training 1-800-201-1616 support@basfrefinish.com

R-M Diamont/ONYX Certification Program RFN101

COURSE NAME

BASF 16 Constellation Court Toronto, ON, M9W 1K1 refinish.basf.us/training 1-800-201-1611 support@basfrefinish.com

TRAINING PROVIDER

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Hybrid

DELIVERY METHOD

112

T R A I N I N G D I R E C T O RY | 2 0 2 0

TRM02e Removing and Installing Hardware Interior Trim (IL English and French) CPS01 Corrosion Protection (IL English and French)

REF01 Refinishing Equipment and VOC Regulations (IL English and French)

REF02 Surface Preparation and Masking (IL English and French) REF04 Detailing (IL English and French)

REF09 - Color Theory, Mixing Toners, and Tinting (IL English and French)

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

n/a

Advanced Production Management VPU001

COURSE NAME

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

globalfinishing.com/about-us/ our-services/product-training/

GLOBAL FINISHING SOLUTIONS

BASF 24 Constellation Court Toronto, ON, M9W 1K1 refinish.basf.us/training 1-800-201-1619 support@basfrefinish.com

TRAINING PROVIDER

Identify how tri-coat finish affects colour. Understand how metallics and pearls affect colors. Recognize how a refinish formula is chosen. Explain how to mix toners to make the base coat. Describe how to evaluate a spray-out panel to the vehicle. Distinguish items and practices used for tinting. Describe how to tint using plotting.

Perform a thorough vehicle inspection and identify defects in a vehicle finish. Be able to remove finish defects by using the proper removal procedures. Understand interior and exterior detailing.

Finish identification; masking; understanding proper spray gun technique; preparing substrates and applying primers; and making test panels.

Understanding spray guns; using compressed air; creating the proper spray environment; understanding VOC rules and regulations; and mixing refinish materials.

See description in Non-structural section.

Yes

Yes

Yes

Yes

Yes

Yes

n/a

To ensure our customers maximize all of the benefits that our products offer, Global Finishing Solutions provides extensive training to improve quality and efficiency. Our revolutionary Center for Excellence training facility provides prospective and current customers the opportunity to experience the latest paint booth technologies firsthand. Painters and shop managers can try out the equipment before making an investment, and will receive complete product training so they are ready to use the equipment once its installed.

See description in Non-Structural section.

Yes

I-CAR ALLIANCE

This training teaches you to understand the concept, importance and benefits of increasing throughput, cycle time. Practise new techniques of production management, including how to manage the repair and to understand the need to write a complete damage report.

COURSE DESCRIPTION

n/a

n/a

n/a

n/a

n/a

n/a

n/a

$315

COST

4 hours

4 hours

4 hours

4 hours

4 hours

3 hours

n/a

1 Day

LENGTH

PAINTING & REFINISHING TRAINING

Online

Online

Online

Online

Online

Classroom

Classroom

Classroom

DELIVERY METHOD

T R A I N I N G M AT T E R S . C A

113

Small Damage Repair

n/a

SEM School is offered to professionals throughout the year in various locations. This program is designed to provide today’s autobody repair technician a comprehensive understanding of the current practices and procedures associated with the SEM product offering. The training program consists of classes covering metal bonding, plastic and bumper repair, interior repair and refinishing, truckbed liner application, and custom finishes. Each student will receive in-depth classroom and handson training. SEM is a member of the I-CAR USA and I-CAR Canada industry training alliance program. SEM I-CAR classes include: adhesives, rivet and weld bonding; automotive corrosion protection; automotive foams and sound dampening; and plastic bumper repair and refinishing.

n/a

n/a

In January 2020 SATA Canada received official status as a training delivery agent from the Ontario Ministry of Labour, Training and Skills Development. Beginning in 2021 SATA will offer the Automotive Painter apprenticeship program, Trade Code 41ON, through Block Release and Day Release for Levels 1 and 2. SATA Canada’s, professional training centre is part of its Vaughan, Ontario headquarters. The centre contains a commercial dual bay spray booth, prep areas and classroom able to accommodate up to thirty people.

Peter Kwasny GmbH is a leader in the development of high quality, cost-efficient small damage repair systems. SprayMax has pioneered new products and techniques to deliver 1K and 2K: surface prep, primer, paint and clear coat solutions to accelerate shop production flow and reduce paint booth bottlenecks. Our adjustable broad jet nozzle and propellant technology deliver spray-gun like quality with the convenience of aerosols.SprayMax is available through your local PBE Jobber and is supported by a national team of Market Development Managers and industry professionals.

n/a

PPG has a number of online training options. As the online courses may change, check out our Training overview page for current information/ availability: https://us.ppgrefinish.com/Training/Home Visit the Tech Tips page for application tips, including SOP videos and guides: https://us.ppgrefinish.com/Training/Tech-Tips

Yes

Yes

Explain why waterborne products are used and which waterborne products are available. Understand the difference between waterborne and solvent- borne refinishing materials. Identify the environmental impact and reasons for converting to waterborne refinishing materials. Understand preparation, mixing and application considerations. Explain the facility requirements for waterborne refinishing materials. Recognize proper storage and disposal procedures of waterborne materials.

See description in Non-Structural section.

I-CAR ALLIANCE

COURSE DESCRIPTION

n/a

n/a

n/a

n/a

n/a

n/a

COST

Other - see description

n/a

n/a

1 day

3 hours

4 hours

LENGTH

PAINTING & REFINISHING TRAINING

SPRAYMAX spraymax.com/en/service 1.844.426.6330 seminar@kwasny.de

n/a

SATA Canada Training Centre

SATA CANADA INC sata.ca

SEM PRODUCTS semproducts.com/resources/ training

PPG Training

TRM03e Removing and Installing Exterior Trim, Pinstripes, and Decals (IL English and French)

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

PPG Canada 2301 Royal Windsor Dr, Unit #6 Mississauga, ON, L5J1K5 https://us.ppgrefinish.com/Training/Home 800-647-6050 autorefinish@ppg.com

REF07 Waterborne Products, Systems, and Application (IL English and French)

COURSE NAME

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

TRAINING PROVIDER

Classroom / Online

Classroom

Classroom

Classroom

Online

Online

DELIVERY METHOD

114

T R A I N I N G D I R E C T O RY | 2 0 2 0

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

TRAINING PROVIDER

Yes

Yes

Yes

Yes

In this program students will develop an understanding of safe practices when working with aluminum; identify the Ford heating limits for straightening; understand Ford’s position on repairing cracks in aluminum parts and in the frame assembly; determine the approved adhesive and types of rivets; understand the difference between welding on aluminum vs. steel; understand what steel strengths are used in the F-150 frame and what frame repairs are supported by Ford; explain vehicle-specific repairs, such as: what can be done to the magnesium radiator core support; how close to a hinge or striker a cut line can be for repairs; and repairing a extruded rocker panel.

Determining vehicle service information and identification. Working with trim, hardware and glass. Identifying construction materials.

Replacing and aligning exterior panels. Understanding mechanical and restraint systems. Making frame repairs.

See description in Aluminum section.

Identify parts related to the repair procedure, required materials and equipment, removal and installation procedures. Understand considerations surronding straightening steel parts. Understand procedures for full part replacement. Identify mechanical and electrical parts that need to be removed and must be disconnected before repairs begin.

Understand welding preparation procedures.

Identify current Ford and Lincoln vehicle models and their service and repair options. Explain Ford Motor collision repair position statements. Identify materials, joining methods and repair considerations for Ford and Lincoln vehicles. Explain corrosion protection and refinishing considerations. Understand electrical and mechanical system considerations. Identify restraint system considerations. Explain considerations for Ford and Lincoln hybrid and diesel fuel vehicles.

Locating GM service information. Identifying the construction materials. Making non-structural repairs. Using GMA (MIG) pulse welding equipment. Making structural repairs.

FOR06 2015 Ford F-150 Structural Repair Training Course (IL English and French)

FRD01 Collision Repair Overview for the Ford F-150 WCA05 Ford Aluminum GMA (MIG) Welding (no IL version) DTS01e Cadillac DTS Front Lower Rail Replacement

FOR05 Collision Repair for Ford and Lincoln Vehicles

GEN01 Collision Repair Overview for the Chevrolet Corvette Z06

Yes

Yes

I-CAR ALLIANCE

COURSE DESCRIPTION

COURSE NAME

n/a

n/a

n/a

n/a

n/a

n/a

COST

3 hours

n/a

1 hour

8 hours

3 hours

8 hours

LENGTH

Online

Online

Online

Classroom

Classroom

Classroom

DELIVERY METHOD

BY RESTORING A VEHICLE TO ITS PRE-ACCIDENT CONDITION AND HELPING ENSURE ITS SAFETY as designed by the manufacturer you are benefitting both your business and your customers. Nowadays it is not enough to simply know how to physically replace components you need to understand how they all work together. Pursing manufacturer-specific training can help you to meet the complex needs of repairing modern vehicles. Some vehicle manufacturers embed training requirements within the framework of a collision repair certification program, and then provide training only to certified facilities. More broadly-available, brand specific courses are listed below.

OEM SPECIFIC TRAINING

T R A I N I N G M AT T E R S . C A

115

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

TRAINING PROVIDER

Locate the Honda and Acura service information necessary for restraint systems post-collision repairs. Identify repair and inspection procedures required to restore Honda and Acura restraint systems after deployment. Obtain and confirm that the correct Honda and Acura restraint system replacement parts are installed. Describe basic Honda and Acura restraints system troubleshooting procedures.

Yes

Yes

OEM SPECIFIC TRAINING

HON12e Honda & Acura Restraints Collision Repair (IL French and English)

Identify the different grades of high-strength steel parts used in Honda and Acura vehicles. Identify high-strength steel parts and locate repair instructions using Honda and Acura service information.

Clearly define approved repair methods for different grades of highstrength steel.

HON11e Honda & Acura High-Strength Steel Repair (IL French and English)

Yes

Provides up-to-date technical information on current Honda and Acura vehicle models, vehicle features, general repair considerations, and more. Identify current vehicle models and service and repair information. Recognize vehicle materials and features and understand general and vehicle-specific repair considerations. Identify mechanical and electrical and hybrid electric and alternative fuel vehicle repair considerations. Define general corrosion protection and refinishing procedures.

HON01 Collision Repair for Honda and Acura Vehicles (IL French and English)

Yes

Yes

The learning objectives for this program include: explaining the structural role of the windshield in vehicle design; listing the safety standards set forth by the Federal Motor Vehicle Safety Standards; identifying GM adhesive recommendations; identifying pinchweld inspection, preparation and repair; explaining windshield removal procedures; explaining the steps required for installing windshield; and identifying troubleshooting procedures.

GMC02 Online General Motors Stationary Glass Replacement

State why using factory service information is critical and recognize the possible consequences of not using it. Identify Honda and Acura service publications. Navigate ServiceExpress to find basic service information. Locate frequently used Honda and Acura repair information in body repair and service manuals.

Yes

Identify service information sources, restraints, and steering and suspension systems for GM vehicles. Explain construction materials and general repair processes for GM vehicles. Understand repair and replacement considerations and procedures for specific GM models.

Identify GM position statements and technical service bulletins.

GEN03 Collision Repair for General Motors Vehicles

HON10e Using Honda and Acura Service Information (IL French and English)

I-CAR ALLIANCE

COURSE DESCRIPTION

COURSE NAME

n/a

n/a

n/a

n/a

n/a

n/a

COST

1 hour

1 hour

1 hour

4 hours

1 hour

3 hours

LENGTH

Online

Online

Online

Online

Online

Online

DELIVERY METHOD

116

T R A I N I N G D I R E C T O RY | 2 0 2 0

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

TRAINING PROVIDER

Yes

Yes

Yes

Yes

Yes

Yes

Nissan LEAF technologies and repair considerations is a one-hour course focusing on the 2018 Nissan LEAF’s features and technologies, such as ProPILOT Assist, e-Pedal and other intelligent driving features. Calibration procedures for ADAS systems and repair considerations for the body structure, high voltage systems, heating and A/C, electronic cooling systems, and steering and suspension will also be discussed.

Fiat Chrysler collision repair overview.

Participants will be able to describe the new way body repair information is being provided on the GM repair website, list several sources of repair information for GM vehicles and understand GM’s calibration requirements for different advanced driver-assist systems.

Participants will be able to understand the collision repair procedures and requirements for the Volkswagen model line. Describe how to navigate through the Volkswagen repair information website, and explain the mandatory steps for repairing Volkswagen vehicles.

Participants will be able to understand the collision repair procedures and requirements for the Volvo model line and describe how to navigate through the Volvo repair information website.

Course provides an overview of the importance of following OEM-specific repair requirements and the many resources available to find them. Topics that will be covered are OEM-specific websites, I-CAR resources, service bulletins and other resources.

After completing this course, students will be able to identify the body changes to the 2019 Chevrolet Silverado/GMC Sierra; describe the differences in the repair procedures for the truck models; identify the metals used in the body, unitized structure and frame; identify the procedures available for the front structure, body panels and floor pan; identify structural repair procedures; describe the sectioning procedures for the frame; and identify available ADAS.

NI007E01 Nissan LEAF Technologies and Repair Considerations

VT205E01 Fiat Chrysler Automobiles (FCA) Collision Repair Overview VT225E01 General Motors (GM) Company Collision Repair Overview VT230E01 Understanding Volkswagen Collision Repair (English only) VT240E01 Understanding Volvo Collision Repair (English only)

VT245E01 Using Vehicle Maker Repair Procedures

VT275E01 Collision Repair for the 2019 Chevrolet Silverado/ GMC Sierra

Yes

I-CAR ALLIANCE

COURSE DESCRIPTION

COURSE NAME

OEM SPECIFIC TRAINING

n/a

n/a

n/a

n/a

n/a

n/a

n/a

COST

1 hour

1 hour

1 hour

1 hour

1 hour

1 hour

1 hour

LENGTH

Online

Online

Online

Online

Online

Online

Online

DELIVERY METHOD

UNDERSTANDING OEM CERTIFICATIONS

A

n OEM-certified collision repair facility is one which has received special recognition from a vehicle manufacturer—an OEM—for the facility’s ability to perform repairs on the OEMs vehicles in line with the OEMs repair procedures.

There is no legal requirement that collision repair facilities hold an OEM certification in order to perform repairs on some vehicles.

In some cases, OEMs restrict the sale of parts to businesses that are not certified.

NOTE: The information provided in this list comes from information released from various official sources. Where contradictory information exists, Media Matters has made a good faith effort to provide the most up-to-date information, but cannot guarantee accuracy.

Information on certifications may change at the discretion of the certifying OEM. Collision Repair magazine strongly suggests contacting the OEM or the OEM rep to determine the most accurate and updated information.

APPROVAL PERIOD

BUSINESS YEARS IN OPERATION

CERTIFICATION TERM

One year

One year

Five years

I-CAR GOLD REQUIRED? Y/N

BODY REPAIR REQUIREMENTS:

Yes

n/a

EQUIPMENT REQUIREMENTS

OTHER REQUIREMENTS

MARKETING BENEFITS

WEBSITE

• Resistance spot welder capable of exceeding 9000 amps • MIG brazing welder with a pulse technology controller, CuSi3 filler wire and 100% Argon shielding gas • MAG welder, minimum 1000 MPa welding wire and 80% Argon + 20% carbon dioxide shielding gas

• Dealer sponsorship • Minimum of four transactionsper-month

• OEM certified signage, logos, website • Press releases • OEM referrals and shop placement on online shop locator • Photo estimation without additional costs-per-repair

acura.ca/collision-centre

APPROVAL PERIOD One year

CERTIFICATION TERM One year

EQUIPMENT REQUIREMENTS • Resistance spot welder capable of exceeding 9000 amps welding current • MIG brazing welder with pulse technology controller, CuSi3 filler wire and 100% Argon shielding gas • MAG welder, minimum 1000 MPa welding wire and 80% Argon + 20% carbon dioxide shielding gas

BUSINESS YEARS IN OPERATION Five years

I-CAR GOLD REQUIRED? Y/N Yes

OTHER REQUIREMENTS

• Dealer sponsorship •M inimum of four transactionsper-month

BODY REPAIR REQUIREMENTS: •S hop needs to be sponsored by Honda dealer •M aintain a minimum of 4 transactions per month

MARKETING BENEFITS

WEBSITE

•O EM certified signage, logos, website •P ress releases •O EM referrals and shop placement on online shop locator • Photo estimation without additional costs-per-repair

honda.ca/ collision-centre

T R A I N I N G M AT T E R S . C A

117

OEM CERTIFICATIONS APPROVAL PERIOD One year

One year

EQUIPMENT REQUIREMENTS • Approved Benches: Celette & Car-O-Liner • Only VAS factory approved RSW Spot Welder

APPROVAL PERIOD One year

BUSINESS YEARS IN OPERATION

CERTIFICATION TERM

CERTIFICATION TERM One year

Five years

MARKETING BENEFITS

Minimum of 90% OEM parts in Audi repairs

• OEM certified signage, logos, website

BUSINESS YEARS IN OPERATION

I-CAR GOLD REQUIRED? Y/N

Five years

Yes

Up to one year

BUSINESS YEARS IN OPERATION

One year

Five years

EQUIPMENT REQUIREMENTS

T R A I N I N G D I R E C T O RY | 2 0 2 0

WEBSITE

Audi.ca/audi/repair

BODY REPAIR REQUIREMENTS: • Proof of garage keeper liability insurance ($1M) • Provide customers with limited lifetime warranty

MARKETING BENEFITS

WEBSITE

n/a

• OEM certified signage, logos, website • Press releases • OEM referrals and shop placement on online shop locator •P hoto estimation without additional costs-per-repair

mopar.ca

I-CAR GOLD REQUIRED? Y/N

Yes

BODY REPAIR REQUIREMENTS:

• Garagekeepers liability insurance with a minimum of $1M policy limit •M eet local and federal government regulatory requirements •C apacity to maintain 10-day key-to-key repair time

OTHER REQUIREMENTS

•M ust employ licensed collision repair technicians •F ollow OEM repair requirements with documented proof •U tilize a frame rack or dedicated/universal fixture bench, with appropriate vehicle anchoring and pulling capabilities •U tilize an R134a refrigerant (or current recovery/ recycling system • Dealer sponsorship •U tilize an OEM approved refinishing system • Minimum of four •2 20-volt MIG/MAG welder for steel fusion transactions•D ent removal/pulling system for steel panels per-month •H ave the required tools and equipment to repair advanced structural composites and/or carbon fiber component • Utilize a 220v Pulse MIG welder specifically for aluminum vehicles •U tilize an Immersion-Type, Wet Mix dust extraction system • Approved SPR riveting system 118

n/a

OTHER REQUIREMENTS

• Must employ licensed repair technicians • Provide documented proof of OEM repair procedures • Utilize an electronic three- dimensional vehicle measuring system •U tilize an R134a refrigerant (or current) recovery/ recycling system or proof of a qualified sublet provider • Utilize an OEM approved refinishing system • Have a 220-volt MIG/MAG welder for steel fusion • Have a dent removal/pulling system for steel panels • Have a documented Quality Assurance/ Quality Control System

CERTIFICATION TERM

BODY REPAIR REQUIREMENTS:

Yes

OTHER REQUIREMENTS

EQUIPMENT REQUIREMENTS

APPROVAL PERIOD

I-CAR GOLD REQUIRED? Y/N

MARKETING BENEFITS • OEM certified signage, logos, website • Press releases • OEM referrals and shop placement on online shop locator • Photo estimation without additional costsper-repair

WEBSITE

collision.ford.com/ find-acertified-center

OEM CERTIFICATIONS APPROVAL PERIOD

CERTIFICATION TERM

One year

BUSINESS YEARS IN OPERATION

One year

EQUIPMENT REQUIREMENTS

APPROVAL PERIOD

• Dealer sponsorship • Minimum of four transactionsper-month

CERTIFICATION TERM

One year

Five years

OTHER REQUIREMENTS

Dealer Login Required for more info

n/a

OTHER REQUIREMENTS

Info will be released to shops with a LOI

Minimum 95% OEM

Up to one year

BUSINESS YEARS IN OPERATION

13 months

Yes

Dealer Login Required for more info WEBSITE

• OEM certified signage, logos, website • Press releases • OEM referrals and shop placement on online shop locator • Photo estimation without additional costs-per-repair

EQUIPMENT REQUIREMENTS:

CERTIFICATION TERM

BODY REPAIR REQUIREMENTS:

MARKETING BENEFITS

BUSINESS YEARS IN OPERATION

One year

APPROVAL PERIOD

I-CAR GOLD REQUIRED? Y/N

5 years

EQUIPMENT REQUIREMENTS •H ave the capability to perform mechanical operations including R&I/R&R steering, suspension, braking, HVAC, electrical, engine, and drive train assemblies •U tilize an R134a and R1234YF refrigerant recovery/recycling system or show proof of a qualified sublet provider •U tilize an electronic three-dimensional vehicle measuring system and provide pre-& post repair documentation •U tilize an endorsed spray booth and drying equipment as specified by the approved refinishing system being use •H ave a two-post lift with the lifting capacity of at least 7,000 lbs •U tilize a (208V-240V) MIG/MAG welder with 180 Amp output capability •U tilize a dent removal/pulling system with stud welders/pins and pulling attachments • Provide a separate designated aluminum work area as outlined in General Motors Tool & Equipment list

I-CAR GOLD REQUIRED? Y/N

service.infiniti.ca/infinitirepairs

BODY REPAIR REQUIREMENTS:

No

Info will be released to shops with a LOI

MARKETING BENEFITS

WEBSITE

No

bmw.ca/bmw/repair

I-CAR GOLD REQUIRED? Y/N

Yes

BODY REPAIR REQUIREMENTS:

•P roof of garage keeper liability insurance ($1M) •P rovide limited lifetime warranty to customers

OTHER REQUIREMENTS

MARKETING BENEFITS

• Dealer sponsorship • Minimum of four transactionsper-month

• OEM certified signage, logos, website •P ress releases •O EM referrals and shop placement on online shop locator • Photo estimation without additional costs-per-repair

WEBSITE

gmc.com/ certifiedservice/ dealerlocator

T R A I N I N G M AT T E R S . C A

119

OEM CERTIFICATIONS APPROVAL PERIOD One year

CERTIFICATION TERM One year

EQUIPMENT REQUIREMENTS Dealer Login Required for more info

APPROVAL PERIOD Up to one year

APPROVAL PERIOD Up to One year

APPROVAL PERIOD Up to One Year

CERTIFICATION TERM One year

120

Yes

BUSINESS YEARS IN OPERATION

I-CAR GOLD REQUIRED? Y/N

Five years

Yes

One year

BUSINESS YEARS IN OPERATION

I-CAR GOLD REQUIRED? Y/N

Five years

Yes

MARKETING BENEFITS

13 months

BUSINESS YEARS IN OPERATION

I-CAR GOLD REQUIRED? Y/N

Five years

Yes

MARKETING BENEFITS • OEM certified signage, logos, website • Press releases • OEM referrals and shop placement on online shop locator • Photo estimation without additional costs-per-repair

T R A I N I N G D I R E C T O RY | 2 0 2 0

kia.ca/kia-roadside-assistance

BODY REPAIR REQUIREMENTS: Dealer Login Required for more info

lexus.ca/lexus/en/ maintainyourlexus/ collisioncentres

BODY REPAIR REQUIREMENTS: Dealer Login Required for more info WEBSITE

• OEM certified signage, logos, website • Press releases • OEM referrals and shop placement on online shop locator • Photo estimation without additional costs-per-repair

CERTIFICATION TERM

Dealer Login Required for more info

WEBSITE

• OEM certified signage, logos, website • Press releases • OEM referrals and shop placement on online shop locator • Photo estimation without additional costs-per-repair

CERTIFICATION TERM

BODY REPAIR REQUIREMENTS:

WEBSITE

MARKETING BENEFITS

EQUIPMENT REQUIREMENTS Dealer Login Required for more info

Five years

• OEM certified signage, logos, website • Press releases • OEM referrals and shop placement on online shop locator • Photo estimation without additional costs-per-repair

EQUIPMENT REQUIREMENTS Dealer Login Required for more info

I-CAR GOLD REQUIRED? Y/N

MARKETING BENEFITS

EQUIPMENT REQUIREMENTS Dealer Login Required for more info

BUSINESS YEARS IN OPERATION

toyotacertifiedshop.ca/ canadaToyota/en

BODY REPAIR REQUIREMENTS: Dealer Login Required for more info WEBSITE

https://service.nissan.ca/en/ collision-repairs/Search

OEM CERTIFICATIONS APPROVAL PERIOD

CERTIFICATION TERM

n/a

BUSINESS YEARS IN OPERATION

n/a

n/a

Approved Frame Bench and Tesla specific accessories, blind rivet gun capable of 14,000 N (3,000LBF) pulling force, either the Bollhoff and Huck 254, or complete express kit, Tesla Xpress 800 SPR and FlowForm kit Wielander, aluminum dent repair station.

Other equipment required on a per-model basis

CERTIFICATION TERM

One year

One year

EQUIPMENT REQUIREMENTS

APPROVAL PERIOD

BUSINESS YEARS IN OPERATION

CERTIFICATION TERM

One year

Two years

EQUIPMENT REQUIREMENTS • Approved Benches: Celette & Car-O-Liner • Only VAS factory approved RSW Spot Welder

• OEM certified signage, logos, website •P ress releases •O EM referrals and shop placement on online shop locator

I-CAR GOLD REQUIRED? Y/N

Five years

Minimum of 90% OEM parts in Porsche repairs

n/a

MARKETING BENEFITS

• Certification on a per-model basis

WEBSITE

• OEM certified signage, logos, website

I-CAR GOLD REQUIRED? Y/N

Five years

OTHER REQUIREMENTS

Minimum of 90% OEM parts in VW repairs

service.teslamotors.com

n/a

MARKETING BENEFITS

BUSINESS YEARS IN OPERATION

WEBSITE

BODY REPAIR REQUIREMENTS:

Gold

OTHER REQUIREMENTS

• Approved Benches: Celette & Car-O-Liner • Only VAS factory approved RSW Spot Welder

BODY REPAIR REQUIREMENTS:

n/a

OTHER REQUIREMENTS

EQUIPMENT REQUIREMENTS

APPROVAL PERIOD

I-CAR GOLD REQUIRED? Y/N

porschecollisioncentre.ca

BODY REPAIR REQUIREMENTS:

Yes MARKETING BENEFITS • OEM certified signage, logos, website

n/a

WEBSITE

vwserviceandparts.com/ vw-collision-repair

NOTE: The information provided in this list comes from information released from various official sources. Where contradictory information exists, Media Matters has made a good faith effort to provide the most up-to-date information, but cannot guarantee accuracy. Information on certifications may change at the discretion of the certifying OEM. Collision Repair magazine strongly suggests contacting the OEM or the OEM rep to determine the most accurate and updated information.

T R A I N I N G M AT T E R S . C A

121

IN FOCUS: TRAINING PROVIDERS Highlights of some key training institutions, coast to coast

CAR-PART.COM Amid the pandemic, Car-Part has been running free webinars on a variety of topics for recyclers to access. Some recent offerings include the New Employee Training webinar, which dives into features of Checkmate Sales Pro; a Photomate webinar to cover the advanced functions of the platform, such as how to add images to your inventory online, reviewing parts in resolution and assigning interchange, moving parts and auditing parts locations; as well as an eBay basics webinar featuring tips and tricks from Car-Part representative Theresa Colbert as well as a Partmate basics webinar that is catered toward advanced users of the program. All webinars are available via Car-Part.com’s Facebook page at facebook.com/carpartcom.

Car-part.com

CARSTAR The CARSTAR franchise consists of a community of independently owned and operated shops.

Offering training and other support through the CARSTAR U learning institute, CARSTAR has many systems in place to help get your location open as well as to keep it open and profitable. With teams to support marketing, operations, insurance and fleet, CARSTAR provides a community of support for independent shop owners.

carstar.ca

122

T R A I N I N G D I R E C T O RY | 2 0 2 0

IN FOCUS: TRAINING PROVIDERS Highlights of some key training institutions, coast to coast

FIX NETWORK The Fix Network Training Centres are the first of their kind in Canada’s automotive aftermarket services industry offering auto body, mechanical and auto glass professionals state-of-art, fully operational collision, mechanical and auto glass space to upgrade their skills. The training centres boast the most modern equipment available in all three trades as well as separate classrooms to accommodate up to 20 trainees. The newly constructed Training Centres are located in Milton, Ontario and Blainville, Quebec to serve franchisees for all four Fix Network brands: Speedy Auto Service, NOVUS Glass, ProColor Collision and Fix Auto. An additional training centre is set to open in Calgary, Alberta in early 2021.

www.fixnetwork.com

PROSPOT When you purchase a Pro Spot product, you can be rest-assured that the training received will come straight from factory-trained Pro Spot personnel.

Throughout the pandemic, the company has continued to offer its support services to ensure technicians and other bodyshop personnel always have access to Pro Spot training personnel. The company also supports training via I-CAR Canada to keep technicians and the rest of the industry up-to-date with the latest training available.

prospot.com

T R A I N I N G M AT T E R S . C A

123

MEETING YOUR MATCH The latest in colour-matching tools and techniques

By Sophie Price

W

hen it comes to colour matching, there are several methods you can employ to meet your perfect match. Colour matching tools can help technicians identify the best blendable colour match in minutes—and accuracy is important to

the quality of the repair, as well as the productivity and profitability of the body shop. Proper maintenance of mixing machine toners, accurate mixing of formulas, and proper application have a significant impact on colour match accuracy.

If your tools are properly maintained, they can

AkzoNobel’s Automatchic Vision (AMV) Spectrophotometer is a popular choice for paint-matching, says the company.

THE POWER OF LIGHT Spectrophotometers began as stationary single-angle instruments used for colour matching.

AkzoNobel says its most popular—and accurate—paint matching tool is its Automatchic Vision (AMV) spectrophotometer combined with its MIXIT colour retrieval software. The company says the tool “takes the guesswork out of colour matching,” measuring colour at multiple different angles, and, when synced with AkzoNobel’s MIXIT software, can provide “the most accurate level of colour match.”

Axalta’s spectrophotometer is also a popular choice among painters, selling more than 60,000 units globally. Refinishers can take the device’s colour readings from a vehicle’s paintwork using the spectrophotometer, which then wirelessly sends the readings to Axalta’s online global colour database.

The colour matching software searches more than 200,000 constantly-updated formulas, and where necessary, automatically adjusts the closest formula to provide refinishers with the best possible match, which can then be selected on a 124

T R A I N I N G D I R E C T O RY | 2 0 2 0

I F Y O U R T O O L S A R E P R O P E R LY M A I N TA I N E D , T H E Y C A N N O T O N LY P R O V I D E V E R Y P R E C I S E M AT C H E S , B U T D R I V E Y O U R SHOP’S PRODUCTIVITY AND P R O F I TA B I L I T Y.

not only provide very precise matches, but drive your shop’s productivity and profitability.

Training is also critical to a successful colour match. Providing proper training on colour tools to technicians ensures optimized performance of those tools.

Axalta’s spectrophotometer is another popular choice and has sold more than 60,000 units globally.

smartphone or a tablet and sent via WIFI to an IP scale for mixing the colour formula.

Sophisticated spectrometers feature a colour camera that captures multiple colour images of the car’s surface. The images taken will then be used to identify the texture of the colour conjunction using multiple angles to ensure the best match.

PPG says that “the basis for any spectrophotometer’s colour matching capability lies in the ability to tap into an extensive colour formula database using colour angle information and algorithms that efficiently and accurately delivers ‘target to match’ returns” PPG offers the RAPIDMATCH XI spectrophotometer, which the company says measures more angles than any other device on the market.

BASF says that a spectrophotometer is the most efficient colour matching tool as it can discern more colour than the human eye. The company’s KOH spectrometer combines sixangle equipment technology with a large colour library and cutting-edge algorithms. Because the spectrometer can identify a matching colour

fast shops can get more vehicles through in a day resulting in more efficiency as well as greater revenue.

Spectrometers read a colour, calculate the differences from a known colour solution and compute the formula to get the highest quality colour solution for a specific repair.

Sherwin-Williams commented that they agree that next-gen multi-angle spectrophotometers can select the correct colour formula with a high degree of accuracy.

Sherwin also says that formulas are advancing and are accessible almost as soon as a new vehicle rolls off the line. Spectrophotometers then are delivering not only pictures of the colour from multiple angles, but information about the pigment’s effect material.

MEDDLING WITH METALLICS While useful, some spectrophotometers have difficulty matching metallic shades; however, BASF says its KOH device can be used to distinguish white and colored sparkles for improved pigment identification.

PPG’s RapidMatch XI combines 11 color angles and five texture angles for a total of 16 geometries powered with six blueenhanced LEDs (lightemitting diodes) to provide accurate color matches.

BASF’s KOH spectrometer combines six-angle equipment technical with its colour library and algorithms to identify colour matches.

T R A I N I N G M AT T E R S . C A

125

FANNED OUT: COLOUR DECKS AND CHIPS Sherwin-Williams comments that only some paint technicians have the unique gift to be able to discern colour and select a match from a chip deck.

While most technicians need more guidance, fan decks are a great option for experienced painters comfortable with tinting colours.

They allow for a quick assessment of quality to determine if tinting or blending will be necessary.

Fan decks contain spray variations of a given colour and allow technicians to view the quality of the colour matches available. Automated toner dispensing allows for improvement in the accuracy of formula mixing. Spray technology and equipment has improved the quality and accuracy of fan decks.

For those preferring print tools, PPG believes “colour chips are still a great resource for colour matching”. Major paint companies offer colour variant decks with chips that are chromatically arranged for speedy reference, so the painter can choose a colour that comes closest to matching the vehicle.

PPG has recently added a wheel and trim deck to provide information in a print tool, which is printed on durable paper to use in wheel and trim match situations.

COMPUTERIZED COATINGS The industry is beginning to recognize the importance of software programs to help narrow down information needed for a technician to commence a colour search. Many softwares can track easy-to-navigate mix sessions, manage job costing, offer advanced reporting and more to help improve efficiency.

Axalta’s digital visualization tool allows you to do just that. Through Axalta’s ColorNet platform, the Advanced Colour Proofing tool allows technicians to see a representation of the vehicle’s colour and adjust the paint formula on a screen to determine the quality of the match before mixing the paint. Axalta says this helps reduce the need to mix paint and create multiple test panels, saving materials and increasing productivity.

The ColorNet software platform, which allows users to virtually enter a comprehensive library of colour formulas integrated with the company’s entire suite of colour tools. Axalta says “ColourNet makes colour formula retrieval and reporting quicker and easier.”

AkzoNobel’s software MIXIT allows users access to its global colour database of more than two million formulas and is updated in real-

126

T R A I N I N G D I R E C T O RY | 2 0 2 0

Sherwin-Williams and its subsidiary Valspar say, while colour-matching with chip decks can only be achieved by the most talented of painters,

In 2019, PPG debuted its wheel and trim deck, complete with144 wheel colors and 304 accent and trim colors to achieve a successful color match.

WHILE MOST TECHNICIANS NEED MORE GUIDANCE, F A N D E C K S A R E A G R E AT OPTION FOR EXPERIENCED P A I N T E R S C O M F O R TA B L E W I T H T I N T I N G C O L O U R S.

time. The MIXIT web application is accessible from any device at any time from anywhere. It also integrates AkzoNobel’s spectrophotometer Automatchic and smart scale.

PPG’s Paintmanager XI software allows a paint technician to locate an accurate colour for any car manufacturer. The software works by drawing information from PPG’s colour database that has 3.5 million colours and allows for colour formula retrieval and matching and mixing paint in one system.

BASF also talks about the benefits of digitals tools as they say with its digital tool BASF Refinish can train any technician to use the tool and take a reading, leaving flexibility in who determines the final colour choice based on results. This allows for a quality match with no additional resources.

BASF also has matching tools integrated with its colour retrieval platform, SmartTRAK. SmartTRAK software is equipped with integrated formula retrieval, job management, inventory management and reporting. The program also contains SmartSCAN which takes measurements from BASF spectrophotometer and imports them directly into the formula retrieval tool.

AkzoNobel’s MIXIT software allows users to access its global colour database of more than two million formulas.

PPG’s PaintManager XI works by drawing information from its colour database that has 3.5 million colours and allows for colour formula retrieval and matching and mixing paint in one system.

Axalta also says its ColorNet software platform “makes colour formula retrieval and reporting quicker and easier.”

IN ORDER TO PROVIDE PERFECT COLOUR M AT C H E S E V E R Y T I M E , Y O U R F A C I L I T Y N E E D S A VA R I E T Y O F T O O L S A N D M E T H O D S.

The industry seems to agree that, in order to provide perfect colour matches every time, your facility needs a variety of tools and methods.

You’ll need a spectrophotometer and colour retrieval softwares to assess vehicle colours and find the proper formulas. You need accurate scales to measure formulas, while integration between colour retrieval platforms, bodyshop management systems and other digital solutions bring maximum efficiency to your processes, from material usage and inventory replenishment. TD

A paint job will match the standard of the technician that executes it—and, when it comes to automotive painting, all parties agree that training remains integral to success. Ensure you stay up to date on the latest tools, trends and accompanying training to keep your skills secure.

BODYWORX THE VOICE OF COLLISION REPAIR TECHS & PAINTERS

PRIDE | PASSION | SKILL

PROFESSIONAL

IT ALL COMES DOWN TO YOU. BE THE BEST YOU CAN BE.

SCAN ME

SUBSCRIBE TO BODYWORXMAG.COM T R A I N I N G M AT T E R S . C A

127

INFORM, ENGAGE, CONNECT Showcase your products and services to your key targets with this all-in-one collision repair resource.

THE LATEST COLLISION REPAIR TOOLS AND TECHNOLOGY RIGHT AT YOUR FINGERTIPS! Collision Repair’s Buyer’s Guide is a valuable industry resource featuring more than 160 products

and services specifically catered to the automotive repair sector. Available both online and in print, the Buyers’ Guide is an easy-to-access tool that provides crucial information to the collision repair

industry. The Buyers’ Guide puts product information into the hands of your target audience with

specific categories such as welding, glass repair, scanning, diagnostics and much more. When it comes to connecting your target end user with your product solution, there is no better medium than Collision Repair’s Buyer’s Guide.

For more information visit buyersguide.collisionrepairmag.com

SPEC I A L A N N U A L ED I TI O N

YOUR GUIDE TO THE BEST AND BRIGHTEST!

WANT YOUR PRODUCT FEATURED?

Connect with your customer and increase leads and sales with Collision Repair’s annual Buyer’s Guide. To reserve your FREE spotlight product listing, simply follow the steps below and our editors will do the rest!

YOUR GUIDE FROM ABRASIVES TO SOFTWARE!

MORE THAN 160 PRODUCTS!

P LUS

Showcase your product online and in print with Collision Repair’s Buyers’ Guide and Business Directory!

12 5

STANDOUT RECYCLING SERVICES AND TOOLS METHODS TO IMPROVE THE SCANNING PROCESS!

YOUR KEY TO PURCHASING DECISIONS! ONLY $14.95

CANADA POST CANADIAN PUBLICATION MAIL SALES PRODUCT AGREEMENT NO. 40841832. A SPECIAL EDITION OF COLLISION REPAIR MAGAZINE 86 JOHN STREET. THORNHILL, ON, L3T TY2

SELECT YOUR CATEGORY  Abrasives

 Adhesives

 Alignment/Measuring  Glass Repair

 Health and Safety

 Management and Software

 Recycling

 Paint

 Scanning and Diagnostics

 Miscellaneous

 Paint Hardware

 Paintless Dent Repair

 Refinishing

 Tools and Accessories  Welding

COPY

Spotlights are in a standardized format with a 110 maximum word count. Product submissions can be submitted online at buyersguide.collisionrepairmag.com/uploadproducts or by emailing a completed product spreadsheet to your sales representative.

PHOTOS

Please include a high-resolution image (300 dpi) of your product and company logo.

SUBMISSION

Create a Member Account at buyersguide.collisionrepairmag.com/vendor-register to get started!

• Upload products and view in a customized dashboard • See when your products have been approved for publication • Edit your product information • Display your company logo on all published products and link to a chosen company page • Upload multiple products at once using an Excel spreadsheet

Don’t want to register?

No problem—take advantage of our single product upload form! *Some restrictions apply.

For product submissions visit buyersguide.collisionrepairmag.com/uploadproducts

LAST WORD

THE BIG, BAD WORLD OF CAREERS It isn’t as scary as you may think

By Allison Rogers

F

or most, school is a daily ritual in the early years of our lives. Six hours in a classroom, five days a week, absorbing every little bit of information like a sponge—or, at least, that’s the idea.

The average person lives that routine year after year and, for those who pursue further education, the number of years only grows. Learning may be

The reality is that, whatever students may choose to believe, educators really do prepare you for the big, bad world out there. But it’s up to the student to use the information bestowed upon them to get a leg up in their careers—and that’s exactly what Canada’s automotive aftermarket inspires you to do.

It may be a scary world out there but, as long as you

“ W H E N Y O U C R A C K O P E N A M A G A Z I N E T H AT H I G H L I G H T S YO U N G P E O P L E A N D T H E WAV E S T H E Y A R E M A K I N G I N T H E I R RESPECTIVE INDUSTRIES THE WORLD OF CAREERS SEEMS A LITTLE L E S S DAU N T I N G A N D A L O T M O R E E X C I T I N G.”

empowering, but the combination of a young mind and a fixed routine can be a recipe for resentment.

And if you’ve been in school your whole life, well, that can be a difficult routine to shatter upon leaving the education stream.

The world after school may seem scary, with everyone around yelling to get a job and make a name for yourself. But when you crack open a magazine that highlights young people and the waves they are making in their respective industries the world of careers seems a little less daunting and a lot more exciting.

T R A I N I N G D I R E C T O RY | 2 0 2 0

know how to utilize your passion and your training, you’re not unprepared. The early years of your life and education have led up to a career—all you have to do is go out there and take it. TD

Allison Rogers is the editor of the Training Directory.

She can be reached at allison@mediamatters.ca.

IS YOUR SHOP SHORT-STAFFED OR OVER CAPACITY?

The Virtual Automotive Appraisal Company Providing appraisal support to you and your customers. It’s as easy as click and send!

Quality, professional auto appraisals at your fingertips.

Email info@esheets.ca today to find out how to save time and money!

THE CALM AFTER THE STORM. AUTOMOTIVE HAIL DAMAGE REPAIR

SERVICING CANADA FROM COAST TO COAST 1 (866) 679.3368 INFO@HAILREPAIR.CA WWW.HAILREPAIR.CA

REDEFINING WAT E R B O R N E FA N TA S T I C PRODUCTION BRILLIANT COLOR CONSISTENT R E S U LT S

GET IN THE BOOTH WITH

sherwin-automotive.com