Canadian Auto Recyclers 8#1

Page 1

ANNUAL PUBLICATION/ ÉDITION ANNUELLE SPÉCIAL

YOUR KEY TO THE RECYCLING MARKET VOTRE CLÉ D’ACCÈS AU MARCHÉ DU RECYCLAGE

19

JANUARY/ JANVIER 2014

Parts Paladins

Progressive auto recyclers who top the list in environmental stewardship and customer service.

l! Bilingua ! Bilingue

Les hérauts des pièces Les meilleurs recycleurs en matière de gérance environnementale et de service à la clientèle.

Mechanic’s Money Saver

Auto service sees the benefit of recycled parts.

Des économies pour les mécaniciens Les mécaniciens voient les avantages d’utiliser des pièces recyclées.

Insurer Perspective

Going green is a win for all parties.

Perspectives d’assureurs

Early Innovators Dominic Vetere of Dom’s Auto Parts got his passion for progress from his father and grandfather.

Premiers novateurs

Être vert, c’est bon pour tout le monde.

Dominic Vetere de Dom’s Auto Parts a hérité de la passion du progrès de son père et de son grand-père.

canadianrecycler.ca

Volume 8 Issue 1/Volume 8 numéro 1 Canada Post Canadian Publications Mail Sales Agreement No.40841632. 86 John St. Thornhill, ON L3T 1Y2


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UPDATES  l  MISE À JOUR

Industry Torchbearers

On the cover/ en couverture GLENN HICKEY & ADAM BUDDEN

Recyclers safeguard tradition while evolving the industry’s standard of excellence.

Hérauts de l’industrie

By/par Adam Budden

Year: 2013

Notre industrie adore le changement, ça nous stimule. Et avec tout ce qui se passe, d’année en année, l’industrie du recyclage automobile est toujours en évolution et ce magazine aide à faire circuler le message. Il met l’accent sur l’endroit où nous nous dirigeons tous. Nous sommes fiers d’avoir paru sur la couverture de 2013.

Les recycleurs conservent la tradition tout en faisant évoluer les normes d’excellence de l’industrie.

C’était un honneur de figurer sur la page couverture du dernier numéro. Nous nous sommes joints aux grands de l’industrie qui y ont déjà figuré au fil des ans. Nous savons qu’il y a de nombreux autres recycleurs automobiles qui partagent notre passion pour le service à la clientèle et la protection de l’environnement. Le magazine nous a aidés à créer des liens avec nos pairs partout au Canada.

On the cover/ en couverture ROGER & PHILIPPE FUGÈRE

By/par Philippe Fugère

Year: 2009

For too long the recycling industry operated in individual silos across the country. After Lecavalier Auto Parts appeared in 2009’s Canadian Auto Recyclers it was apparent from the number of congratulatory calls we received that our industry’s national identity is advancing. We are now being given the respect long overdue for the advancements our industry is making.

Depuis beaucoup trop longtemps, l’industrie du recyclage automobile a fonctionné sans réelle cohésion à travers le pays. Après avoir fait la première page de l’édition 2009 du Canadian Auto Recyclers, les multiples messages de Pièces automobiles Lecavalier démontrent que notre industrie s’implante en tant qu’identité nationale. Nous bénéficions maintenant du respect longtemps attendu des autres acteurs économiques du secteur de l’automobile et du public en général grâce aux avancements réalisés.

04

Year: 2011

Ce magazine reflète le professionnalisme développé par l’industrie du recyclage automobile. Le gouvernement, les assureurs, les fabricants et les groupes environnementaux reconnaissent notre engagement en ce qui concerne l’intendance et la qualité. Le magazine a eu du succès pendant le IRT à Québec, l’ARA en Caroline du Nord et le National Forum on Auto Recycling à Toronto. Ce fut un honneur pour moi de paraître sur la couverture.

On the cover/ en couverture WILLIS THYS Year: 2008

It was quite an honour to be featured on the second cover of Canadian Auto Recyclers. I didn’t look at it as a personal triumph in any way, but as a triumph for our industry overall. By celebrating the successes of our community we can educate and inform our partners and attract new ones. It’s good to see our industry recognized for accomplishments we have made and for those we will create in the future.

C’était tout un honneur d’être présenté sur la page couverture de la Canadian Auto Recyclers. Je ne le considère pas comme un triomphe personnel, mais un triomphe pour notre industrie dans son ensemble. En célébrant le succès de notre collectivité, nous pouvons éduquer et informer tous les partenaires avec lesquels nous travaillons et en attirer de nouveaux. Nous sommes satisfaits de la reconnaissance manifestée envers notre industrie pour les travaux que nous avons accomplis ensemble et, nous l’espérons, pour ceux que nous réaliserons dans les années à venir.

Canadian Auto Recyclers 2014

On the cover/ en couverture DON CHARLTON Year: 2010 By/par Don Charlton

ED MACDONALD

This magazine reflects the professionalism auto recycling has developed. Government, insurers, manufacturers and environmental groups recognize our commitment to stewardship and quality. CAR has been well received at national and international events, as it helps reflect and showcase the professionalism of our industry. I’m honoured to have been featured.

Auto recyclers in Canada do so much for their communities and the environment. Every year Canadian Auto Recyclers tells that to the world by highlighting all the good work the industry has done. In 2010 I was honoured to share my story alongside many great examples of innovation, creativity and respect for the environment. I look forward to seeing the good work Canadian recyclers continue to do.

Collectivement les recycleurs automobiles du Canada font beaucoup de bien pour l’environnement. C’est un fait que Canadian Auto Recyclers clame haut et fort chaque année en parlant de l’excellent travail fait dans l’industrie. L’année dernière, j’ai eu l’honneur de partager mon histoire aux côtés de plusieurs grands exemples d’innovation, de créativité et de respect de l’envrironnement. J’ai bien hâte de voir le bon travail que les recycleurs Canadiens continuent de faire.

On the cover/ en couverture MICHAEL & TONY CARCONE Year: 2007 By/par Michael Carcone

By/par Steven Cox

Year: 2012

On the cover/ en couverture

By/par Ed MacDonald

ED & JUNE WIERSMA & STEVEN COX

It was an honour to appear on the 2012 cover of CAR, joining other industry greats who have been profiled in the past. We don’t think of ourselves as especially humble, but we know of many others who share our passion for customer service and environmental protection. CAR has been invaluable in helping us connect with our peers across Canada.

By/par Willis Thys

On the cover/ en couverture

Our business embraces change, we’re excited by it. With so much happening within the industry with each passing year, the auto recycling business is always evolving and this magazine helps communicate the industry’s mission. It highlights where we are all headed, and we were pleased to be featured on the cover in 2013.

When Carcone’s was selected to be featured on the inaugural cover of CAR, I wasn’t entirely sure what to expect. After it was printed and distributed the calls kept coming in: from fellow recyclers, insurers and even from local schools. Nothing had ever been done of this magnitude. I truly believe all our partners have a better understanding of who we are as a group, and the benefits we bring to the table.

Lorsque Carcone a été choisi pour figurer sur la couverture inaugurale du Canadian Auto Recyclers je n’étais pas tout à fait sûr à quoi m’attendre. Après l’impression et la distribution de l’article, nous avons reçu plusieurs demandes variées de recycleurs, de collègues, d’assureurs et même d’écoles locales. Rien n’avait été jamais fait d’une telle ampleur pour promouvoir l’image de notre industrie. Je crois que tous nos partenaires ont une meilleure compréhension qui nous sommes en tant que groupe et des solutions constructives que nous proposons.




CONTENTS  l  SOMMAIRE

magazine Dominic Vetere inherited his ideals from his father and his grandfather. Dominic Vetere a hérité des idéaux de son père et de son grand-père.

33 On the Cover / En couverture

33

Born Recycling Né pour recycler

Dominic Vetere is the third generation of progressive minded recyclers at Dom’s Auto Parts. Dominic Vetere est la troisième génération de recycleurs progressifs chez Dom’s Auto Parts. ANNUAL PUBLICATION/ ÉDITION ANNUELLE SPÉCIAL

YOUR KEY TO THE RECYCLING MARKET VOTRE CLÉ D’ACCÈS AU MARCHÉ DU RECYCLAGE

19

JANUARY/ JANVIER 2014

Parts Paladins

Progressive auto recyclers who top the list in environmental stewardship and customer service.

Bilingual! Bilingue!

Les hérauts des pièces Les meilleurs recycleurs en matière de gérance environnementale et de service à la clientèle.

Mechanic’s Money Saver

Auto service sees the benefit of recycled parts.

Des économies pour les mécaniciens Les mécaniciens voient les avantages d’utiliser des pièces recyclées.

Insurer Perspective

Going green is a win for all parties.

Perspectives d’assureurs

Early Innovators Dominic Vetere of Dom’s Auto Parts got his passion for progress from his father and grandfather.

Premiers novateurs

Être vert, c’est bon pour tout le monde.

Dominic Vetere de Dom’s Auto Parts a hérité de la passion du progrès de son père et de son grand-père.

canadianrecycler.ca

Volume 8 Issue 1/Volume 8 numéro 1 Canada Post Canadian Publications Mail Sales Agreement No.40841632. 86 John St. Thornhill, ON L3T 1Y2

Departments / Départements

10

Editor’s Notes Mot de l’editeur

Clients for life. Des clients pour la vie.

14

News Nouvelles

Easier communication and parts sourcing, international parts trading and much more. De meilleures communications. Trouver des pièces plus facilement. Congrès internationaux et plus encore.

20

Association Updates Nouvelles des associations

News from Canada’s auto recycling organizations. Des nouvelles des organismes canadiens de recyclage automobile. canadianrecycler.ca

77

Automotive Recycler Listings Liste de recycleurs automobile

Let these progressive recyclers help you find the perfect part. Laissez ces recycleurs vous aider à trouver la pièce idéale.

86

Calendar of Events Calendrier

87

The Last Word Le mot de la fin

Save the date! À inscrire au calendrier.

The next step. La prochaine étape.

07


CONTENTS  l  SOMMAIRE

Features / Articles de fond

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Recyclers of the Yukon Les recycleurs du Yukon

30

Rubber Meets the Road Le caoutchouc à la rue

36

Recycling Roots Des racines vertes

39

Bringing the benefits of auto recycling to Canada’s northern territories. Les avantages du recyclage automobile au Grand Nord canadien.

72

The latest updates from Tire Take Back Days. Les dernières nouvelles de Tire Take Back Days.

Tabitha Livingstone of Island Auto Supply has been recycling since before it was cool. Tabitha Livingston de Island Auto Supply recyclait bien avant que ce ne soit à la mode.

39

Profiles in Excellence Profils d’excellence

Auto recyclers from across Canada who go the extra mile. Les recycleurs automobile canadiens qui vont encore plus loin.

58

Global View Vision mondiale

The scoop from the latest International Roundtable on Auto Recycling. Les nouvelles de la dernière table ronde internationale sur le recyclage automobile.

62

Follow the Code Suivez le code

Progressive recyclers are meeting (and beating) their targets. Les recycleurs progressifs satisfont (et dépassent) leurs cibles.

08

58 64

Above and Beyond Au-delà des attentes

Recognizing auto recyclers for more than simply environmental contributions. Les recycleurs d’automobiles qui contribuent bien plus qu’en matière d’environnement.

66

Best Interest Intérêt supérieur

74

VIN Access Accès VIN

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Warranty, Guaranteed Qualité garantie

Insurer recommendations are about more than cost containment. Les recommandations des assureurs visent plus que les coûts.

Having the right kind of access improves customer service. Le bon accès améliore le service à la clientèle.

Recyclers are confident offering warrantees on their parts. Here’s why. Les recycleurs offrent des garanties sur leurs pièces. Voici pourquoi. Canadian Auto Recyclers 2014

SPECIAL! SPÉCIAL!

Auto Service / Mécanique automobile

68

Win-Win Solution Solution gagnante

70

The Bottom Line Le bénéfice net

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The Green Auto Award Le prix Vert

Recycled parts are good for the earth ... and your customer’s wallet. Les pièces recyclées sont bonnes pour la planète... et le porte-feuille de votre client.

Recycled parts help you to build customer relationships. Les pièces recyclées vous aident à créer des liens avec vos clients.

Alan Gelman of GlennAlan Motors believes in the ethos of Green Recycled Parts. Alan Gelman de GlennAlan Motors croit en l’éthique des pièces recyclées.


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magazine

BY/PAR  MIKE DAVEY

Annual Publication/ Édition annuelle spécial

EDITOR’S NOTES MOT DE L’ÉDITEUR

Clients Des clients for Life à vie Green Recycled Parts can help you to help them.

Des pièces vertes peuvent vous aider à les aider.

W C e’re excited to announce that we’ve added a new section to the latest issue of Canadian Auto Recyclers magazine. The new section is devoted to those on the automotive service side of the aisle. You can check out the new section for yourself, starting on page 68. Automotive service is a big business, but we suspect it could be even bigger than it is now. If you’re an automotive service provider, let me ask you a question. How often has a brand-new potential long-term client walked into your shop for an estimate, only to walk out again when they hear the price? You know it’s not because your rates are too high. Chances are, they mumbled something about “seeing a few places,” but I’d bet cash that it’s not because they don’t trust you. Sure, they may get another estimate, but they’ll almost certainly get a similar price from your competitors. So what’s going on? Simply put, those folks can’t afford new OE parts. They’re not choosing your competitor. They’re choosing to drive a potentially unsafe vehicle, as they find themselves with few other options. Green Recycled Parts can help you provide them with that option. Not only will you be helping an individual or family to stay safe, but you’re helping the planet by reusing high quality parts. More to the point, you’re showing your client that you’re looking out for them. That’s key to building clients for life.

’est avec une très grande joie que nous annonçons une nouvelle rubrique au magazine Canadian Auto Recyclers. La nouvelle rubrique est consacrée à ceux

qui travaillent du côté de la mécanique automobile. Jetez-y un coup d’œil à la page 68. La mécanique automobile est une grande industrie, mais nous pensons qu’elle pourrait être encore plus grande. Si vous avez un atelier de mécanique, dites-moi : combien de fois estce qu’un tout nouveau client (potentiellement à long terme) entre dans votre atelier pour une estimation et en ressort lorsqu’il entend le prix? Vous savez que vos tarifs ne sont pourtant pas trop élevés. Ils ont probablement dit qu’ils « allaient magasiner un peu », mais je suis certain que ce n’est pas une question de confiance. Bien sûr, ils vont avoir d’autres estimations, mais vos concurrents vont certainement leur donner des prix similaires. Alors, que se passe-t-il? En bref, ces personnes ne peuvent pas se

Volume 8 Issue 1, January 2014 Volume 8 numéro 1, janvier 2014 PUBLISHER/DIRECTEUR DE LA PUBLICATION Darryl Simmons > publisher@collisionrepairmag.com PRODUCTION MANAGER/DIRECTEUR DE LA PRODUCTION Ryan Potts > ryan@mediamatters.ca EDITOR/RÉDACTEUR EN CHEF Mike Davey > editor@collisionrepairmag.com ASSISTANT EDITOR/RÉDACTEUR ADJOINT Andrew Ardizzi > andrew@mediamatters.ca FRENCH LANGUAGE EDITOR/ ÉDITEUR DE LANGUE FRANÇAISE Melanie Grondin > melanie@documensolutions.com ART DIRECTOR/DIRECTRICE ARTISTIQUE Daniela Luberto > daniela@collisionrepairmag.com VP INDUSTRY RELATIONS/VP DES RELATIONS Gloria Mann > gd.mann@rogers.com MARKETING ASSISTANT/ADJOINT AU MARKETING Will Jacques > will@ mediamatters.ca CONTRIBUTORS/CONTRIBUTEURS Janet Taylor, Steve Fletcher SPECIAL THANKS TO/NOS REMERCIEMENTS Steve Fletcher of Automotive Recyclers of Canada (ARC) For advertising inquiries please call Gloria Mann at 647-998-5677/ Pour les demandes de message publicitaire téléphonez Gloria Mann à 647-998-5677. Canadian Auto Recyclers magazine is dedicated to serving the business interests of the automotive recycling industry. It is published by Media Matters Incorporated. Material in Canadian Auto Recyclers magazine may not be reproduced in any form without written consent from the publisher. The publisher reserves the right to refuse any advertising and disclaims all responsibilities for claims or statements made by its advertisers or independent columnists. All facts, opinions and statements appearing within this publication are those of the writers and editors themselves, and are in no way to be construed as statements, positions or endorsements by the publisher. Media Matters Incorporated would like to thank the Ontario Media Development Corporation and the Province of Ontario for the generous support in helping launch Canadian Auto Recyclers magazine. PRINTED IN CANADA ISSN 1707-6072 CANADA POST CANADIAN PUBLICATIONS MAIL SALES PRODUCT AGREEMENT No. 40841632 RETURN POSTAGE GUARANTEED. Send change of address notices and undeliverable copies to: 86 John Street, Thornhill, ON L3T 1Y2. Canadian Auto Recyclers magazine is published by Media Matters Inc. publishers of; Collision Repair magazine, Bodyworx Professional magazine and the 2006 Collision Repair Training Directory.

payer des pièces originales. Ils ne choisissent pas vos concurrents, ils choisissent de conduire un véhicule potentiellement non sécuritaire, car ils ont très peu de choix. Des pièces recyclées vertes peuvent vous

We acknowledge the financial support of the Government of Canada through the Canada Periodical Fund of the Department of Canadian Heritage.

aider à leur offrir cet autre choix. Non seulement vous aiderez une personne ou une famille à demeurer en sécurité, mais vous aidez aussi la planète en réutilisant des pièces de qualité.

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BODYWORX

De plus, vous montrez à votre client que vous

SERVING CANADA’S AUTO RESTYLING INDUSTRY

magazine

avez son bien-être à cœur. C’est la clef pour avoir des clients à vie.

PROFESSIONAL

Trainingmatters.ca T H E T RA I N I N G P O RTA L F O R C O L L I S I O N R E PA I R

w w w. c a n a d i a n r e c y c l e r. c a 10

Canadian Auto Recyclers 2014



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Locations Servicing Canada AFTERMARKET Burnaby, BC ............................(800) 663-4704 Calgary, AB .............................(888) 588-1841 Edmonton, AB .........................(888) 417-2242 Regina, SK ..............................(800) 665-7568 Saskatoon, SK .........................(800) 665-7568 Winnipeg, MB .........................(800) 465-6347 Brampton, ON.........................(800) 747-0601 Etobicoke, ON .........................(416) 237-1744 North York, ON .......................(416) 490-8883 Ottawa, ON .............................(800) 267-8212 Trenton, ON ............................(800) 267-6306 Windsor, ON ............................(800) 265-7372 Beloeil, QC .............................(866) 674-2999 Montreal, QC...........................(800) 665-7562 Quebec, QC ............................(800) 463-5158 Sherbrooke, QC.......................(800) 636-8186 Halifax, NB .............................(877) 301-2639 Moncton, NB ...........................(877) 445-5537

We remain committed to providing cost effective, environmentally-sensitive solutions for the repair of collision damage and the replacement of car and truck mechanical parts.

RECYCLED OEM Ponoka, AB .............................(855) 830-6235 Burnaby, BC ............................(800) 663-4704 Winnipeg, MB .........................(800) 665-6651 London, ON.............................(888) 826-8666 Long Sault, ON ........................(800) 567-1814 Ottawa, ON .............................(888) 834-3666 Stoney Creek, ON....................(800) 668-9593 Laval, QC ................................(800) 694-1880 Pintendre, QC..........................(800) 463-5158 Sainte Sophie, QC ....................(800) 363-2567 Sainte-Madeleine, QC ..............(450) 774-8551 St. Jean-Sur-Richelieu, QC........(800) 363-2567


NEWS  l  NOUVELLES

14

Canadian Embassy hosts auto recyclers

L’ambassade canadienne accueille les recycleurs

The Canadian Embassy in Washington, D.C. has seen more than its fair share of dignitaries and VIPs over the years, but last year it played host to a new group: representatives of Canada’s auto recycling industry. Every year, the Automotive Recycler’s Association (ARA) holds its Mid-Year Board Meeting, Hill Days and Legislative Summit. The Automotive Recyclers of Canada (ARC) is an affiliate chapter of ARA, but more and more each association sees the other as a peer. This year, ARC coordinated one of its bi-annual Board Meetings in Washington, and for the first time ever, the two association Boards met as one. That evening saw 80 recyclers attend a special reception at the Canadian Embassy. Steve Fletcher of ARC welcomed attendees, highlighting the international cooperation between the two organizations. “This is the first time ever there’s been this level of joint effort,” says Fletcher. “Both organizations got a lot of value out of it. We found out how they’re using some of our programs and what’s coming up for them in the near future.”

Au fil des ans, l’ambassade canadienne située à Washington, dans le district fédéral de Columbia, a vu son lot de dignitaires et de VIP, mais l’année dernière elle a accueilli un nouveau groupe : les représentants de l’industrie canadienne du recyclage automobile. Chaque année, l’Automotive Recycler’s Association (ARA) tient sa réunion de mi-année du Conseil d’administration, ses journées Hill Days et son sommet législatif. L’Automotive Recyclers of Canada (ARC) est une Ed MacDonald at the Canadian section affiliée à l’ARA, mais, de plus Embassy. MacDonald is the past chair of ARC, and became en plus, chaque association perçoit President of the Automol’autre comme une association sœur. tive Recyclers Association (ARA) in November 2013. Cette année, l’ARC a organisé l’une de ses réunions à Washington, et pour Ed MacDonald à l’ambassade canadienne. la toute première fois, les deux ConMacDonald est l’ancien préseils d’administration se sont regrousident de l’ARC et le nouveau président de l’Automotive pés pour ne former qu’un seul groupe. Recyclers Association (ARA) Une réception spéciale en soirée a depuis novembre 2013. accueilli 80 recycleurs à l’ambassade canadienne. Steve Fletcher de l’ARC a souhaité la bienvenue aux participants et a souligné la coopération internationale entre les deux organismes. « C’est la toute première fois qu’il y a autant d’effort combiné, dit Fletcher. Les deux organismes ont retiré d’énormes bénéfices de cette réunion. Nous avons appris qu’ils utilisaient certains de nos programmes et avons découvert leurs plans futurs. »

Canadian Auto Recyclers 2014


NEWS  l  NOUVELLES

Web upgrades offer VIN locator, multiple part lookups

Des mises à jour offrent des nouveaux outils de recherche

Recent upgrades to a number of association websites should make it easier than ever to source Green Recycled Parts. An extremely sophisticated parts locator network already connects the inventory of hundreds of progressive automotive recyclers across the country. The new upgrades should make it easier than ever for collision repair and automotive service shops find the parts they need. The latest upgrades allow customers to locate parts based on Vehicle Identification Number (VIN), as well as allowing for multiple part lookups. The site still allows users to look up parts based on year and the make/model of the vehicle, but VIN lookups provide greater accuracy. Users simply plug in the VIN along with the parts they’re seeking, and the site instantly lets them know who has the right parts. The websites for ARC, the Ontario Automotive Recyclers Association (OARA), the Alberta Automotive Recyclers and Dismantlers Association (AARD) and the Automotive Recyclers Association of Atlantic Canada (ARAAC) have all received the new upgrades. Users can experience the upgrades by visiting autorecyclers.ca and clicking “Find Green Recycled Parts.”

De nombreuses associations ont mis leur site Web à jour, ce qui devrait faciliter la recherche de pièces vertes recyclées. Il existe déjà un réseau sophistiqué qui crée un lien entre l’inventaire de centaines de recycleurs progressifs canadiens et qui permet de localiser des pièces. Les nouvelles mises à jour devraient faire en sorte que les ateliers de carrosserie et de mécanique pourront trouver les pièces nécessaires encore plus facilement. Les dernières mises à jour permettent aux clients de localiser des pièces selon son numéro d’identification du véhicule (VIN) et permettent la recherche de plusieurs pièces à la fois. Le site permet encore aux utilisateurs d’effectuer des recherches par année, marque ou modèle du véhicule, mais la recherche par VIN permet de faire une recherche plus exacte. Les utilisateurs peuvent simplement saisir le VIN avec les pièces recherchées et le site indique automatiquement qui a les bonnes pièces. Les sites Web de l’ARC, de l’Ontario Automotive Recyclers Association (OARA), de l’Alberta Automotive Recyclers and Dismantlers Association (AARD) et de l’Automotive Recyclers Association of Atlantic Canada (ARAAC) ont tous été mise à jour. Les utilisateurs peuvent profiter de ses mises à jour en visitant autorecyclers.ca et en cliquant sur « Find Green Recycled Parts ».

canadianrecycler.ca

15


NEWS  l  NOUVELLES

Recyclers return to roots at Hollander Innovation Summit The Hollander International Innovation Summit 2013 was held at the Marriott City Center Hotel in Minneapolis, the home of Roy and Hildur Hollander when they first began work on what would become the world’s largest interchangeable parts system, the Hollander Interchange. The Hollander summit was the first in five years, and delivered two-and-a half days of innovative thinking and business growth strategies. A strong focus was placed on seminars and workshops, with over two dozen sessions in five different tracks.

The opening address was delivered by Rich Lauria, the Managing Director of Hollander, followed by featured speaker Tom Koulopoulos, President and founder of The Delphi Group. One highlight was a panel discussion on alternative utilization of parts. Panelists drawn from insurance, collision repair and auto recycling discussed the benefits and challenges surrounding the use of alternative parts in collision repair and outlined a course of action for the future.

Put the End of the Road…

Back On The Open Road

There’s plenty of life left in Green Recycled Parts. And putting them back on the road is a great thing for the environment, your customers and your business. So offer your customers an environmentally friendly alternative that will save them about half the price of new OEM parts without sacrificing performance or quality. Not only will they appreciate it, you’ll be rewarded with enhanced customer loyalty, trust... and more repeat business.

All our members are certified by a third-party independent audit to meet the standards of the Canadian Auto Recyclers' Environmental Code.

Locate Green Recycled Parts for any vehicle or discover the new Gold Seal Recycler Program at

16

www.autorecyclers.ca

Canadian Auto Recyclers 2014

Delegates discussed alternative parts and the future of the industry. Les participants ont parlé de pièces alternatives et de l’avenir de l’industrie.

Retour au sources lors du sommet Hollander Innovation Le sommet international Hollander Innovation 2013 a eu lieu au Marriott City Center Hotel de Minneapolis, la ville d’origine de Roy et Hildur Hollander, là où ils ont commencé ce qui deviendrait le plus grand système de pièces interchangeables du monde : Hollander Interchange. Le sommet Hollander, le premier en cinq ans, a offert deux jours et demi de réflexions novatrices et de stratégies de développement des affaires. Un accent particulier a été mis sur les ateliers de formation et les séminaires; il y en avait plus de deux douzaines couvrant cinq différents sujets. Le discours d’ouverture a été fait par Rich Lauria, le directeur général de Hollander, lequel a été suivi du conférencier invité Tom Koulopoulos, président et fondateur de Delphi Group. Une séance importante du sommet fut le débat d’experts sur l’utilisation alternative de pièces. Les panellistes venant des domaines de l’assurance, de la carrosserie et du recyclage automobile ont discuté des avantages et de défis liés à l’utilisation de pièces alternatives lors de réparations et ont conçu un plan d’action pour l’avenir.


NEWS  l  NOUVELLES

Education rules the day at Car-Part Industry Conference Hundreds of recyclers and industry stakeholders came from across North America to attend the Car-Part Industry Conference in Erlanger, Kentucky. There were ample opportunities for attendees to seek education, whether they were more interested in hearing about new innovations coming for Car-Part’s products, or wanted to receive individualized training on the company’s current offerings. Other highlights included a panel discussion composed of insurers and shop personnel and an examination of industry trends. Attendees also

got an in-depth look at new developments in both Car-Part and Checkmate that the company says will help users improve their bottom lines. Networking is a key part of any successful conference, and CarPart went above and beyond in making sure there were no shortages of opportunities to connect with fellow professionals. The conference kicked off with a reception and networking event, but all the stops were pulled out for the gala social event that concluded the conference.

The Car-Part Industry conference draws professional recyclers from across North America. Le congrès Car-Part a attiré les recycleurs professionnels de partout en Amérique du Nord.

L’éducation, reine du congrès Car-Part Des centaines de recycleurs et d’intervenant dans l’industrie sont venus de partout en Amérique du Nord pour participer au congrès Car-Part destiné à l’industrie qui a eu lieu à Erlanger, au Kentucky. Il y a de nombreuses occasions de formation pour les participants, qu’ils voulaient entendre parler des innovations des produits Car-Part ou recevoir de la formation individualisée sur les produits les plus récents de l’entreprise. Les points forts de l’événement ont compris un débat d’experts entre assureurs et employés d’ateliers et un examen des tendances de l’industrie. Les participants ont aussi eu une présentation des nouveautés en matière de produits Car-Part et Checkmate qui, selon l’entreprise, aideront les utilisateurs à améliorer leur bénéfice net. Le réseautage est une partie importante de tout congrès réussi et Car-Part s’est surpassé en s’assurant qu’il ne manquerait pas d’occasions pour créer des liens avec les autres professionnels. La conférence a commencé avec une réception d’ouverture et une occasion de réseautage et s’est terminée avec un gala, un événement social incroyable.

canadianrecycler.ca

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UPDATES  l  MISE À JOUR

Automotive Recyclers of Canada

L’Automotive Recyclers of Canada

National association goes for Gold and helps others to go Green.

L’association nationale vise l’or et aide les autres à devenir verts.

The Automotive Recyclers of Canada (ARC) bookended 2013 with two major accomplishments, the launches of the Gold Seal Program and the Grants in Gear initiative. The Gold Seal Program, launched in February 2013, is a voluntary quality assurance accreditation program for ARC Members that utilizes a series of standards and audits to help ensure high-quality recycled parts are reliably provided for repair and service. All ARC members are already audited to the Canadian Auto Recyclers Environmental Code (CAREC). Gold Seal certification takes those qualified members to the next level. “This was the natural evolution of our industry,” says Steve Fletcher, ARC Managing Director. “Recyclers have seen the benefits of their CAREC certification and Gold Seal addresses the needs of our key customers to ensure a smoother interface and experience with our industry.” The Grants in Gear granting program launched in 2013 to award $100,000 to environmental groups, with the purpose of developing environmentally conscious initiatives.

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L’Automotive Recyclers of Canada (ARC) a mené à bien deux grandes réalisations en 2013 : le lancement du programme Gold Seal et de l’initiative Grants in Gear. Le programme Gold Seal, lancé en février 2013, est un programme de certification volontaire en assurance qualité offert aux membres de l’ARC. Il utilise une série de normes et d’audits pour assurer que des pièces recyclées de haute qualité soient utilisées lors des réparations. Tous les membres de l’ARC sont déjà audités en vertu du Code environnemental des recycleurs automobiles du Canada (CERAC). La certification Gold Seal amène ses membres au prochain niveau. « C’était l’évolution naturelle de notre industrie », dit Steve Fletcher, directeur général de l’ARC. « Les recycleurs ont vu les avantages de la certification CERAC et Gold Seal satisfait les besoins de nos meilleurs clients, assurant ainsi une meilleure expérience et un meilleur arrimage au sein de notre industrie. » Le programme de subvention Grants in Gear, aussi lancé en 2013, offre 100 000 $ aux groupes environnementaux dans le but de développer des initiatives axées vers l’environnement.

Canadian Auto Recyclers 2014


UPDATES  l  MISE À JOUR

“The aim of ‘Grants in Gear’ is to « Le but de “Grants in Gear” est d’étendre extend the environmental benefits les avantages environnementaux, atteints achieved through the dedication of ARC grâce au dévouement de l’ARC et aux meiland its members’ environmental best leures pratiques environnementales de ses practices,” says Fletcher. “Just as gears membres, dit Fletcher. Tout comme les engrein a vehicle work together to achieve a nages d’un véhicule travaillent ensemble pour greater goal, this program will connect atteindre un but, ce programme offre les fonds ARC funding with Canadian non-profde l’ARC à des organismes canadiens sans but its that share our vision for the environlucratif qui partagent notre vision en matière ment and our communities.” d’environnement et de communautés. » ARC Board Members. Back row, from left: Steve Lemm, Wally Dingman, Steve Fletcher, Derek Four grants will be available to organiQuatre subventions seront disponibles aux Covey and Ken Hendricks. Front row, from left: zations whose environmentally conscious organismes dont les idées environnementalCheryl Hoimyr, Mary Poirier, Ed MacDonald, Ian Hope and Jim Lebrun. ideas will make a positive impact in the es auront un impact positif en matière de réConseil d’administration de l’ARC. À l’arrière, de areas of waste diversion, energy savings, acheminement des déchets, d’économie gauche à droite : Steve Lemm, Wally Dingman, emission reductions, pollution prevention d’énergie, de réduction des émissions, de Steve Fletcher, Derek Covey et Ken Hendricks. En avant, de gauche à droite : Cheryl Hoimyr, Mary and automotive recycling excellence. Subprévention de la pollution et d’excellence en Poirier, Ed MacDonald, Ian Hope et Jim Lebrun. missions receive up to $25,000, while ARC recyclage automobile. Les organismes sélecwill additionally award a Green Recycled tionnés peuvent recevoir jusqu’à 25 000 $, et Parts Impact Award worth $5,000 to the applicant best able to show l’ARC donnera un prix supplémentaire de 5 000 $ (le Prix Impact pour how additional funds will be used to help them realize their long term les pièces recyclées vertes) au demandeur pouvant le mieux démontrer goals, or increase their idea’s sustainability. comment des fonds supplémentaires seraient utilisés pour les aider à atARC is working with Summerhill Impact to execute the program. teindre leurs objectifs à long terme ou accroître la durabilité de leur idée. ARC and Summerhill have previously worked together on initiaL’ARC travaille avec Summerhill Impact pour gérer le programme. tives such as the Canadian Auto Recyclers Environmental Code L’ARC et Summerhill ont déjà collaboré sur des initiatives comme le CE(CAREC), the national Switch Out program and Retire Your Ride. RAC, le programme national Élimmercure et Adieu bazou. For more information on ARC, please visit autorecyclers.ca. Pour plus de renseignements sur l’ARC, veuillez visiter autorecyclers.ca.

Auto Recycling Program We know your business and how to protect it. With over 20 years’ experience in the auto recycling industry, we give you: • Expert insurance advice • Customized coverage options • Practical risk management suggestions Providing real solutions to every day business risks.

We care about what you care about.

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www.cowangroup.ca

canadianrecycler.ca

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ASSOCIATION UPDATES  l  LES ASSOCIATION PROVINCIALES

AARDA

ARAAC

BCAR

It’s been a very busy year for the Alberta Automotive Recyclers and Dismantlers Association (AARDA), but one event truly stands out. The association celebrated its 25th anniversary at its 2013 Annual General Meeting and Conference. As President Steven Cox told the assembled recyclers, “the past quarter century has been a remarkable period for our industry as it has dealt with many changes that have come along, not the least of which have been increased environmental standards and expectations … at the same time our members have prospered while growing their businesses.” Cox also told delegates that over the next year they will begin to see the launching of many new initiatives that will propel the association into its next 25 years, beginning with a relaunched website and extending beyond to include more industry advertising and greater collaboration with collision repair shops and insurance companies relating to the use of recycled automobile parts.

The Automotive Recyclers Association of Atlantic Canada (ARAAC) is more full of youthful vigor than ever this year, electing Dalbert Livingstone from Island Auto Supply in Charlottetown, P.E.I., as the association’s new President and Andrew MacDonald of Maritime Auto Parts in Truro, Nova Scotia, as Vice President. Both Livingstone and MacDonald are under 30-years-old. Both were elected at the ARAAC Annual Meeting in Oct. 2013. Many of ARAAC’s younger generation have a passion and enthusiasm for the automotive recycling business that will keep this association vibrant and progressing for years to come. “I think there’s a certain degree of youthful energy that these two persons bring to the industry,” says Ed MacDonald, former owner of Maritime Auto Supply and past President of ARAAC. “There’s a lot of outward thinking in the next generation that I know will help the industry grow.”

Neil James has been re-elected as BCAR Chairman for the 2013/14 season. 2013 was a busy year for BCAR and the executive committee. The association successfully lobbied for changes to the provincial rebuild vehicle inspection program as well as lobbying for changes to the salvage buyer policies of the Insurance Corporation of British Columbia (ICBC). Now only rebuilder/dealers that are licensed as motor dealers with the vehicle sales authority can buy repairable salvage through ICBC. Also only licensed auto dismantlers and recyclers licensed and registered with the Ministry of Environment can purchase parts only salvage vehicles. B-CAR is also working with the Recycling Council of B.C. to market and promote the association’s end-of-life vehicle stewardship program to the general public. B-CAR will be holding its mid-year meeting on April 26, 2014 at the Penticton Lakeside Resort.

Ce fut une année mouvementée pour l’Alberta Automotive Recyclers and Dismantlers Association (AARDA); une année dont on se souviendra longtemps. L’association célébra son 25e anniversaire lors de son Assemblée générale annuelle et son congrès de 2013. En tant que président, Steven Cox a dit aux recycleurs rassemblés que « le dernier quart de siècle a été une période remarquable pour notre industrie, car elle a dû faire face à de nombreux changements, dont des normes environnementales accrues … en même temps, nos membres ont prospéré et leurs entreprises ont grandi ». Cox a aussi dit aux délégués qu’au cours de la prochaine année, ils commenceraient à voir des nouvelles initiatives qui propulseront l’association pour un autre 25 ans, en commençant par le lancement d’un tout nouveau site Web et comprenant une plus grande visibilité pour l’industrie ainsi qu’une plus grande collaboration avec les ateliers de carrosserie et les compagnies d’assurance en ce qui concerne l’utilisation de pièces automobiles recyclées.

La Automotive Recyclers Association of Atlantic Canada (ARAAC) déborde de jeunesse cette année, car elle a élu Dalbert Livingstone de Island Auto Supply à Charlottetown, Î.-P-.É., en tant que président de l’association et Andrew MacDonald de Maritime Auto Parts à Truro, en NouvelleÉcosse, en tant que vice-président. Tant Livingstone que MacDonald ont moins de 30 ans. Tous deux furent élus lors de l’Assemblée générale annuelle de l’ARAAC, laquelle a eu lieu en octobre 2013. Un grand nombre de personnes au sein de la jeune génération de l’ARAAC possèdent une passion et un enthousiasme pour l’industrie du recyclage automobile, ce qui gardera l’association dynamique et progressive au cours des années à venir. « Je crois que ces deux personnes apportent un certain degré de jeune énergie à l’industrie », dit Ed MacDonald, ancien propriétaire de Maritime Auto Supply et ancien président de l’ARAAC. « La prochaine génération est très ouverte et je sais qu’elle aidera à faire croître l’industrie. »

Neil James a été réélu comme président de B-CAR pour l’année 2013/14. 2013 fut une année occupée pour B-CAR et le conseil exécutif. L’association a fait du lobbying pour changer le programme provincial d’inspection de véhicules reconstruits ainsi que pour les politiques en matière d’acheteurs de matériel de récupération de la Insurance Corporation of British Columbia (ICBC). Dorénavant, seuls les reconstructeurs/concessionnaires accrédités en tant que concessionnaire de véhicules par l’autorité pertinente peuvent acheter du matériel de récupération réparable par l’entremise de la ICBC. De plus, seuls les démanteleurs et recycleurs accrédités et enregistrés auprès du ministère de l’Environnement peuvent acheter des véhicules récupérés pour leurs pièces. B-CAR travaille aussi avec le Recycling Council of B.C. afin de commercialiser et promouvoir le programme de véhicules en fin de vie de l’association au grand public. BCAR tiendra sa réunion mi-année le 26 avril 2014 au Penticton Lakeside Resort.

Alberta aarda.com

Atlantic Canada araac.ca

canadianrecycler.ca

British Columbia ara.bc.ca

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ASSOCIATION UPDATES  l  LES ASSOCIATION PROVINCIALES

ARM

OARA

SARA

The Automotive Recyclers of Manitoba (ARM) welcomed a new member this year: Piasta Auto in Dauphin, Man. Also, every member of the association has now completed the most recent round of CAREC audits, racking up an average score in excess of 85 percent. ARM has also established a Recycled Parts Liaison Committee to work with Manitoba Public Insurance on ways to increase recycled parts usage. Areas for discussion include access to photo imaging and OE parts numbers, which would help to ensure proper parts procurement. ARM has joined with Sobering Auto Electric, Manitoba Motor Dealers Association, Manitoba Used Cars Dealers Association and the Automotive Trades Association to establish the Motor Vehicle Industry of Manitoba Scholarship Fund, for individuals pursuing a career in the motor vehicle industry in Manitoba. Gifts to this fund are pooled and invested in perpetuity.

During the Ontario Automotive Recyclers Association (OARA) trade show, held from Mar. 22 to 23 in Toronto, MPP and Parliamentary Assistant to the Minister of the Environment Phil McNeely told attendees that OARA plays a vital role in the province’s green economy. The association had much to discuss and celebrate at the convention, which is Canada’s largest event dedicated to auto recycling. Long-running programs, such Tire Take Back Days and Switch Out—a program targeting potentially toxic mercury switches—continue their successes. The convention also marked OARA’s most successful trade show yet, with booth space selling out completely near the beginning of 2013, and the 2014 trade show already sold out. 2013 also witnessed a major policy announcement by the Ministry of Environment to consult with the public and overall industry on the implementation of a standards-based licence for auto recyclers.

Despite being only two years old, SARA hasn’t wasted time in taking auto recyclers’ message across Saskatchewan. The day before its third meeting this past spring, SARA representatives met with Saskatchewan’s Ministry of the Environment to discuss and clarify the automotive recycling industry and its mission.The very next day their meeting was held, anchored by guest speaker Donald Cooper and Colin McKeane of Colin McKeane & Associates who discussed CAREC with SARA members. Association Treasurer Cheryl Hoimyr feels it was helpful for members and nonmembers to better understand CAREC, and that most who attended felt good about the automotive recycling industry’s status. SARA President Jack Smith of Top Line Salvage says he is excited by their progress and looks forward to expanding SARA, while leading the provincial charge to standardize automotive recycling practices across Saskatchewan.

La Automotive Recyclers of Manitoba (ARM) a accueilli a nouveau membre cette année : Piasta Auto à Dauphin, Man. De plus, tous les membres de l’association ont désormais terminé les plus récents audits du CERAC, cumulant un score moyen de plus de 85 pour cent. ARM a aussi mis en place un comité de liaison pour les pièces recyclées, lequel travaillera avec la Manitoba Public Insurance afin de trouver des moyens d’accroître l’utilisation de pièces recyclées. Ils discuteront, entre autres, de photographies et de numéros pour pièces originales, ce qui assurerait une acquisition appropriée des pièces. L’ARM s’est joint à Sobering Auto Electric, la Manitoba Motor Dealers Association, la Manitoba Used Cars Dealers Association et la Automotive Trades Association pour établir la bourse d’études Motor Vehicle Industry of Manitoba offerte aux personnes voulant faire carrière au sein de l’industrie du recyclage automobile au Manitoba. Les dons à cette bourse sont recueillis et investis à perpétuité.

Lors de la foire annuelle de la Ontario Automotive Recyclers Association (OARA), laquelle a eu lieu les 22 et 23 mars à Toronto, le député provincial et adjoint parlementaire du ministre de l’Environnement Phil McNeely a dit aux participants que l’ OARA joue un rôle vital au sein de l’économie verte de la province. L’association avait de nombreux sujets de discussion lors du congrès, le plus grand événement canadien consacré au recyclage automobile. Des programmes de longue date, notamment Tire Take Back Days et Élimmercure — un programme ciblant les interrupteurs au mercure potentiellement toxiques — sont toujours couronnés de succès. Le congrès a aussi marqué la foire la plus réussie à ce jour : les espaces de kiosques ont tous été vendus dès le début de l’année 2013 et la foire de 2014 est déjà complète. En 2013, le ministère de l’Environnement a aussi annoncé une nouvelle politique voulant que le public et l’industrie seraient consultés concernant l’implentation de licences pour les recycleurs.

Malgré son jeune âge (deux ans déjà!), la SARA n’a pas attendu trop longtemps avant de disséminer le message des recycleurs automobiles partout en Saskatchewan. La journée précédant sa troisième réunion, ce printemps, les représentants de la SARA ont rencontré le ministère de l’Environnement de la Saskatchewan afin de discuter de l’industrie du recyclage automobile et de clarifier sa mission. Le lendemain, leur réunion a eu lieu, animée par le conférencier Donald Cooper et par Colin McKeane de Colin McKeane & Associates qui parla du CERAC aux membres de la SARA. La trésorière de l’association, Cheryl Hoimyr, croit qu’il était bien que les membres et les non-membres comprennent mieux le CERAC, et la plupart des personnes présentes étaient fières du statut de l’industrie du recyclage automobile. Le président de la SARA, Jack Smith, de Top Line Salvage, a dit qu’il était stimulé par leur progrès et avait hâte de développer la SARA tout en dirigeant l’effort provincial pour standardiser les pratiques de recyclage automobile en Saskatchewan.

Manitoba arm.mb.ca

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Ontario oara.ca

Canadian Auto Recyclers 2014

Saskatchewan



ASSOCIATION UPDATES  l  LES ASSOCIATION PROVINCIALES

ARPAC Quebec

37 rue de la Gare, Suite 101, Saint-Jérôme, QC J7Z 2B7 T : (450) 504-8315  F : (450) 504-8313 Toll-free: 1 (855) 504-8315 E: info@arpac.org

arpac.org/autopourlavie.ca ARPAC COOP/ COOP ARPAC The ARPAC COOP plans to establish its metal separation and shredding plant on the site of the former LaPrade plant, in the Gentilly sector of Bécancour. The project is progressing and several important steps have already been completed. When the separation and shredding plant is complete, this project could generate between 50 and 80 jobs in the region. The geographic advantages and the presence of the bridge favour the choice of Bécancour for this project.

Example of a metal shredder. Exemple de déchiqueteur de métaux.

Le projet suit son cours. Plusieurs étapes importantes ont été franchies et la COOP ARPAC envisage installer son usine de séparation et de déchiquetage de métaux sur le terrain de l’ancienne usine LaPrade, dans le secteur Gentilly de la Ville de Bécancour. La réalisation du projet pourrait générer entre 50 et 80 emplois dans la région. Les avantages géographiques et la présence du port favorisent le choix de Bécancour pour l’implantation de ce projet.

Auto pour la vie – autopourlavie.ca To date, 26 charitable organizations have joined the Car for Life program initiated by the ARPAC Foundation in May 2012. For every car recovered, 100 percent of the proceeds are donated to a charity working in the health field. A new partnership recently signed between the Car for Life program and used car dealers in Quebec will enable these organizations to benefit from a new source of funds.

Nathalie Boivin, director of Car for Life. Mme Nathalie Boivin, responsable du programme Auto pour la vie.

Déjà 26 organismes caritatifs du secteur de la santé se sont joints au programme Auto pour la vie initié par la Fondation de l’Arpac en mai 2012. Pour chaque voiture récupérée, 100 % des montants d’argent recueillis sont remis à un organisme de bienfaisance qui oeuvre dans le domaine de la santé. Un nouveau partenariat du programme Auto pour la vie récemment conclu avec les marchands de véhicules d’occasion du Québec devrait permettre aux organismes de bénéficier d’une nouvelle source de revenus.

Airbags Pilot Project/ Projet pilote des coussins gonflablest The pilot project by ARPAC and the Société de l’assurance automobile du Québec for the recycling of undeployed front airbag modules has been extended for two years, that is, until Oct. 28, 2015. The recycling procedure guarantees that every airbag provided by ARPAC is as safe as the one it replaces and has a lifetime warranty in the event of a manufacturer’s recall.

Reverse side of an airbag from the pilot project’s computerized data bank. Envers d’un coussin gonflable provenant de la banque de données informatiques du projet pilote.

Le projet pilote de l’Association des recycleurs de pièces d’autos et de camions – ARPAC avec la Société de l’assurance automobile du Québec pour le recyclage des modules de sacs gonflables frontaux non déployés a été prolongé de deux ans, soit jusqu’au 28 octobre 2015. La procédure de recyclage garantit que chaque coussin gonflable offert par l’ARPAC est aussi sécuritaire que celui qu’il remplace, de plus il est garanti à vie en cas de rappel du fabricant.

Auto recycling awareness videos/ Vidéos de sensibilisation au recyclage automobile

Five videos intended to dispel some popular beliefs about auto recycling have been filmed at the businesses of ARPAC members. These video clips will be gradually posted online at youtube.com/user/ARPACpiecesvertes and at facebook.com/ARPACQ. Watch for them!

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Jean-Pierre Gagnon, mechanic. Jean-Pierre Gagnon, garagiste.

Canadian Auto Recyclers 2014

Cinq capsules visant à démystifier les croyances populaires entourant le recyclage automobile ont été tournées chez les membres ARPAC. Ces vidéos seront mises en ligne progressivement sur youtube.com/user/ARPACpiecesvertes et facebook. com/ARPACQ. Surveillez-en la diffusion !


ASSOCIATION UPDATES  l  LES ASSOCIATION PROVINCIALES

An ARPAC member traces a hit-and-run driver/ Un recycleur membre de l’ARPAC retrace un chauffardt Olivier Desjardins, of Pièces d’autos Samson Olivier Desjardins, de Pièces d’autos Samson de de Granby, an ARPAC member, helped the Granby, membre de l’ARPAC, a prêté main forte police find a reckless driver involved in a faaux forces policières pour retrouver un chauffard tal hit-and-run. impliqué dans un délit de fuite ayant causé la mort. A 59-year-old Bromont man has been Un homme de 59 ans, de Bromont, a fait face charged with the serious offence of hit-andà une accusation grave de délit de fuite ayant run causing the death of Andrée Carbonneau causé la mort d’Andrée Carbonneau, le 1er mai on May 1, 2013 on Pierre-Laporte Boulevard in 2013 sur le boulevard Pierre-Laporte, à Granby. Olivier Desjardins, right, is warmly Granby. The driver allegedly struck and killed L’homme aurait happé mortellement la cycliste applauded during ARPAC’s annual the 54-year-old cyclist and failed to stop to prode 54 ans sans s’arrêter pour lui porter secours. convention on September 7 after being awarded an honorary plaque. vide assistance. Une recherche au plumitif criminel a permis de M. Olivier Desjardins, à droite sur la According to the court records, this was not constater que le chauffard n’en était pas à ses photo, a été chaudement applaudi lors du congrès annuel de l’ARPAC le the driver’s first brush with the law; he had an premiers démêlés avec la justice. De nombreux 7 septembre dernier où une plaque extensive history of misconduct on the road. cas d’inconduite sur la route y sont inscrits. honorifique lui a été décernée. Desjardins was visited by the reckless Olivier Desjardins, de Pièces d’Autos Samson, driver at Pièces d’Autos Samson, less than aurait accueilli le chauffard moins de 20 heures 20 hours after the victim was hit. “He came in saying that he après qu’il ait possiblement happé sa victime. «Il s’est présenté à moi me wanted a part for his van,” said Desjardins. “A rubber piece disant qu’il souhaitait avoir une pièce pour sa camionnette », a rapporté M. was missing and fresh impact marks could be seen. The po- Desjardins. « Il manquait une partie en caoutchouc et on voyait une trace lice had described the van as a brown Montana; this could not d’impact fraîche. Les policiers ont décrit la camionnette, une Montana, de have been a coincidence.” couleur marron; ça ne pouvait pas être le fruit du hasard.» While listening to the news, Desjardins understood that he C’est en écoutant les bulletins d’informations que M. Desjardins a compris could help bring the case to a close. Over the next few hours, qu’il pourrait permettre un dénouement. Dans les heures qui ont suivi, les policthe police detained and then arrested the suspect in this drama. iers ont interpellé puis arrêté celui qu’ils soupçonnent être à l’origine du drame.

Women in auto parts recycling/Le recyclage de pièces d’autos : au féminin Women are increasingly more visible in the automotive recycling industry. Some of them own automotive recycling centres that are members of ARPAC, while others are closely involved in the management of member yards. A team of Radio-Canada reporters recently looked at this non-traditional occupation for women by visiting Pièces d’autos Samson, in Granby, where they spoke with the owner, Pierrette Grenier. The video interview can be seen on the association’s Facebook page at facebook.com/ARPACQ.

Pierrette Grenier, owner of Pièces d’auto Samson. Mme. Pierrette Grenier, propriétaire de Pièces d’auto Samson.

Les femmes sont de plus en plus nombreuses dans le milieu du recyclage automobile. Plusieurs d’entre elles sont propriétaires de centres de recyclage membres de l’ARPAC ou sont étroitement impliquées dans leur gestion. Une équipe de Radio-Canada s’est penchée sur ce métier non traditionnel exercé par des femmes et s’est rendue dans les locaux de Pièces d’autos Samson, de Granby, où elle y a rencontré sa propriétaire, Mme Pierrette Grenier. Cette vidéo est disponible sur facebook.com/ARPACQ.

Preventive video on the dangers of drinking and driving/ Vidéo préventive sur les dangers de l’alcool au volant

The Fondation Jean Lapointe agreed to let an artist film a video aimed at raising public awareness of the consequences of drinking and driving. The video was filmed on the premises of Recycleur Ste-Claire, an ARPAC member. You can see it on arpac.org or facebook.com/ARPACQ.

Image from the video shot at Recycleur Ste-Claire. Extrait de la vidéo tournée chez. Recycleur Ste-Claire

canadianrecycler.ca

La Fondation Jean Lapointe a donné carte blanche à un artiste pour le tournage d’une vidéo visant à sensibiliser les gens aux conséquences de l’alcool au volant. Cette vidéo a été tournée dans les installations de Recycleur Ste-Claire, membre de l’ARPAC. Vous pouvez visualiser celle-ci sur arpac.org et facebook.com/ARPACQ.

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NORTHERN EXPANSION  l  EXPANSION NORDIQUE

Northward Ho! ARC members to bring recycling North of 60.

Cap au nord Les membres de l’ARC apportent le recyclage au nord du 60e parallèle.

BY/PAR  JANET TAYLOR

Canada’s North presents stunning vistas, unspoiled wilderness and ecosystems found nowhere else on Earth. Progressive recyclers are bringing their expertise to help make sure it stays that way.

O

ver the course of the coming year, a group of ARC members will boldly go where virtually no recyclers have gone before – north of the famed Canadian 60th parallel. Their mission will be to bring their understanding and know-how to remote communities in Nunavut, where vehicle recycling as we know it is practically non-existent. If they are successful, they could forever change the face of end-of-life vehicle management in Canada. Like many industries, vehicle recycling hasn’t naturally spread to the Canadian territories because the vastness of the land eliminates traditional market drivers including proximity to recycling facilities and major parts markets. The result is that derelict vehicles accumulate for years - sometimes decades at a time, and slowly emit their pollutants into the fragile northern environment. If and when end-of-life vehicles are finally recovered, it is often by a group that doesn’t share ARC’s dedication to environmental protection. To address this issue, ARC signed on to support their long-time partner Summerhill in an initiative geared at piloting north-of-60 solutions. Summerhill, with major funding support from ARC, steel recycling giant Gerdau Ameristeel and Environment Canada’s EcoAction Community Fund, will work with industry professionals and northern champions to develop context-appropriate training materials and de-pollution processes. Vehicle recycling experts, including a team from ARC, will then travel to three remote villages to train local community members and ultimately work with them to recover a targeted 250 vehicles. “Developing solutions in northern regions is a natural fit with ARC’s mandate to address Canada-wide concerns and to be involved in the betterment of the automotive recycling industry on a truly national scale,” said ARC’s Managing Director Steve Fletcher when asked about the association’s choice to support Summerhill’s project. “This program showcases the community-focused, entrepreneurial spirit of our members who couldn’t be happier to share their expertise with fellow Canadians.” In sharing this expertise, ARC will help build the capacity of northern communities to manage end-of-life vehicles, which could have wide-ranging positive outcomes in terms of pollution prevention and job creation. The project takes place over the twelve-month period that started in October 2013. 28

Le Nord canadien offre des vues splendides, de la nature sauvage et des écosystèmes uniques. Les recycleurs progressifs joignent leurs expertises pour s’assurer que ça ne change pas.

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u cours de la prochaine année, un groupe de membres de l’ARC ira là où aucun recycleur n’est allé auparavant — au nord du 60e parallèle. Leur mission sera d’apporter leurs connaissances aux communautés éloignées du Nunavut, où le recyclage automobile n’existe presque pas. S’ils réussissent leur pari, ils pourraient changer à jamais le vis-

age de la gestion des véhicules en fin de vie au Canada. Comme pour de nombreuses industries, le recyclage automobile ne s’est

pas rendu aux territoires canadiens, car leur dimension nuit aux pilotes de marché traditionnels, notamment la proximité aux ateliers de recyclage et aux marchés de pièces importants. Par conséquent, de vieux véhicules s’entassent depuis des années et émettent des polluants dans l’environnement fragile du Nord. Si les véhicules en fin de vie sont enfin récupérés, c’est souvent par un groupe qui ne partage pas le dévouement de l’ARC envers l’environnement. Pour aborder ce problème, l’ARC s’est engagé à appuyer l’initiative de Summerhill, un partenaire de longue date, laquelle vise à créer des solutions au nord du 60e parallèle. Summerhill, avec un appui financier important de l’ARC, du recycleur d’acier important Gerdau Ameristeel et du Programme de financement communautaire ÉcoAction d’Environnement Canada, travaillera avec les professionnels de l’industrie pour développer du matériel de formation lié à leur contexte et des processus de dépollution. Les experts en recyclage automobile, notamment une équipe de l’ARC, iront dans trois villages éloignés pour former les membres de la communauté locale et pour travailler avec eux afin de récupérer 250 véhicules ciblés. « Le développement de solutions dans les régions nordiques fait partie du mandat de l’ARC. Il nous permet d’adresser des préoccupations pancanadiennes et de participer à l’amélioration de l’industrie du recyclage automobile à une échelle vraiment nationale », a répondu Steve Fletcher, directeur général de l’ARC, lorsqu’on lui a demandé d’expliquer la décision de l’association d’appuyer le projet de Summerhill. « Ce programme met l’accent sur l’esprit communautaire et entrepreneurial de nos membres qui sont très heureux de partager leur expertise avec leurs concitoyens.” En partageant cette expertise, l’ARC aidera à développer la capacité des communautés nordiques à gérer les véhicules en fin de vie, ce qui pourrait avoir des résultats positifs de grande envergure en matière de prévention de la pollution et de la création d’emplois. Le projet aura lieu sur une période de 12 mois qui commencera en octobre 2013.

Canadian Auto Recyclers 2014


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TIRE TAKE BACK DAYS  l  L’ÉVÉNEMENT TIRE TAKE BACK

RUBBER

Tire Take Back Days takes in tires … and makes kids smile.

R E B O U N D S

PLUS DE BY/PAR  CAR STAFF

L’événement Tire Take Back Days récupère les pneus... et fait sourire les enfants.

CAO U T C H O UC

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e don’t usually think of scrap tires and changing children’s lives as natural partners. We’re going to have to change our thinking, though, thanks to the Tire Take Back event, hosted by the Ontario Automotive Recyclers Association (OARA) and Ontario Tire Stewardship (OTS). Tire Take Back Days has been running for several years in Ontario and made great strides. The program met with enormous popularity when it premiered and has done a service to all of the province’s citizens. Unsightly tire piles may not have been relegated entirely to the dustbin of history, but they’re considerably less common, and the numbers decrease every year. Old tires aren’t just ugly. They’re also a public health concern. Water often collects in tires left outdoors. When it turns stagnant, it becomes an almost perfect breeding ground for mosquitoes that can carry the potentially lethal West Nile virus. There’s yet another reason to collect old tires. They’re a valuable resource that can be recycled into a surprisingly large number of industrial and consumer products. A number of communities across Ontario have already benefitted from Tire Take Back Days, not just in having a free tire drop-off, but with having recycled tires returned to them in the form of playground surfacing, speed bumps and much more. This year’s Tire Take Back event ran from May 27 to June 1. During the province-wide event, Ontarians dropped off used tires at the 60 available collector locations. The money from the recycled tires benefited the Sunshine Foundation of Canada, an organization that helps make dreams come true for children with severe physical disabilities or life-threatening illnesses. “Every year, Ontarians are raising the bar for tire recycling and the Tire Take Back program, and we couldn’t achieve this kind of positive year-overyear program success without the support of Ontarians,” said Andrew Horsman, Executive Director at OTS. “This year’s tremendous collection results 30

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n ne pense pas que de vieux pneus peuvent changer la vie d’un enfant. Mais l’événement Tire Take Back, organisé par l’Ontario Automotive Recyclers Association (OARA) et l’Ontario Tire Stewardship (OTS) va changer les choses. Ça fait plusieurs années que l’événement Tire Take

Back Days a lieu et il s’est beaucoup amélioré. Le programme a été très populaire dès ses débuts, aidant tous les citoyens de la province. Les piles laides de pneus ne font peut-être pas encore partie de l’histoire ancienne, mais elles sont de moins en moins courantes et elles continuent de diminuer chaque année. Les vieux pneus ne sont pas seulement laids, ils sont aussi un problème de santé publique. De l’eau s’accumule souvent dans des pneus laissés à l’extérieur. Quand elle devient stagnante, elle devient l’endroit idéal pour la reproduction des moustiques qui peuvent être porteurs du virus mortel du Nil occidental. Mais il y a une autre raison de recueillir les vieux pneus. Ils sont une ressource de valeur, car ils peuvent être recyclés en un nombre incroyable de produits industriels et de consommation. Nombre de communautés partout en Ontario ont déjà tiré profit des Tire Take Back Days, non seulement parce qu’ils pouvaient se débarrasser de leurs pneus gratuitement, mais aussi parce qu’on les rendait à la communauté sous forme de surface pour terrains de jeux, de dos d’âne et plus encore. Cette année, l’événement Tire Take Back a eu lieu du 27 mai au 1er juin. Lors de l’événement provincial, les Ontariens pouvaient déposer leurs pneus usés à 60 endroits prévus. L’argent recueilli des pneus recyclés a profité à la fondation Rayon de Soleil du Canada, un organisme qui aide à réaliser les rêves d’enfants atteints de handicapes ou de maladies graves. « Chaque année, les Ontariens lèvent la barre en ce qui concerne le recyclage de pneus et le programme Tire Take Back. Nous ne pourrions pas avoir ce genre de succès, année après année, sans l’appui des Ontariens », dit Andrew Horsman, directeur général de l’OTS. « La cueillette phénoménale de

Canadian Auto Recyclers 2014


TIRE TAKE BACK DAYS  l  L’ÉVÉNEMENT TIRE TAKE BACK Opposite page: A pile of tires is normally ugly, but they can be beautiful when you know they’ll be properly recycled, and the proceeds used to help special needs children.

Page de gauche : Une pile de pneus est généralement laide, mais elle peut être magnifique lorsque vous savez qu’elle sera recyclée correctement et que les recettes aideront les enfants ayant des besoins particuliers.

from the Tire Take Back events reflect Ontarians’ growing desire to create cette année reflète le désir croissant des Ontariens de créer des communaugreener, more livable communities with innovative recycled tire products, tés plus vertes et plus vivables grâce à des produits novateurs faits de pneus which are increasingly being used in our homes, local recreational facilirecyclés, lesquels sont de plus en plus utilisés à la maison, dans les terrains de ties, parks and playgrounds.” jeux et les parcs. » The results of the event and a cheque presentaLa présentation d’un chèque à la fondation tion to the Sunshine Foundation took place on July Rayon de Soleil a eu lieu le 25 juillet à Sonshine 25 at Sonshine Auto Parts in Cumberland, Ont.. Auto Parts, à Cumberland, en Ontario. Dans sa Now in its fourth year, the Tire Take Back event quatrième année, l’événement Tire Take Back a reraised over $175,000 for the foundation. A total of cueilli plus de 175 000 $ pour la fondation. En tout, 58, 371 used tires were recycled in the process. 58 371 pneus usagés ont été recyclés. “We want to recognize and thank each of our « Nous tenons à remercier chacun de nos 60 60 participating OARA members for their commembres de l’OARA participants pour leur engagemitment to recycling tires for the Tire Take Back ment à recycler des pneus lors de l’événement community initiative, in addition to the end-ofTire Take Back, en plus des véhicules en fin de vie life vehicles they recycle each year,” said Steve qu’ils recyclent chaque année », a dit Steve FletchFletcher, Executive Director of OARA. “There er, directeur général de l’OARA. « Il y a eu de petits was some friendly competition among our memconcours amicaux parmi les membres et les comIt’s mostly automobile tires, but sometimes an unusual find will turn up, like this one at bers and communities, not only to raise funds to munautés, non seulement pour recueillir des fonds Arnprior Ottawa Auto Parts. fulfill dreams for Sunshine Foundation children, pour réaliser les rêves des enfants de la fondation C’est surtout des pneus d’automobile, mais parfois une découverte étrange est faite, but to win the chance to sustainably enhance a loRayon de Soleil, mais aussi pour courir la chance comme celle-ci à Arnprior Ottawa Auto Parts. cal space. Leading the province-wide community de gagner l’amélioration durable d’un espace local. challenge with more than 12,000 tires collected, Le grand gagnant du défi communautaire partout we’re pleased to announce that Sonshine Auto en Ontario, avec plus de 12 000 pneus recueillis, Parts and the Cumberland community will be reest Sonshine Auto Parts. La communauté de Cumceiving the Community Challenge prize of innoberland recevra le prix Community Challenge pour vative recycled tire products to create a greener produits novateurs faits de pneus recyclés afin de space in their neighbourhood.” créer un espace plus vert dans leur quartier. » OTS manages how the approximately 12 milL’OTS gère la manière dont près de 12 millions lion tires sold in Ontario every year are handled de pneus vendus en Ontario chaque année sont once they reach the end of their service life, ditraités lorsqu’ils atteignent la fin de leur cycle de verting them from burning facilities and landfills. vie, les sortant des usines de brûlage et des sites With the support of Ontarians, OTS reached a d’enfouissement. Avec l’appui des Ontariens, new milestone earlier this year with the diversion l’OTS a atteint une nouvelle étape cette année : of its 50 millionth tire since its inception in 2009. l’OTS a traité son 50 millionième pneu depuis sa Staff from Rock City Auto Recyclers proudly Through the Used Tires Program, Ontarians fondation en 2009. display a banner from Sudbury Therapeutic Ridcan drop off up to four used tires each for free Grâce au programme de pneus usagés, les Oning Program thanking the company for its work on Tire Take Back Days. The tire collection event at thousands of registered collection locations tariens peuvent apporter leurs quatre pneus usabenefits many charities across the province. around the province, and the tires collected will gés, gratuitement, à des milliers d’endroits prévus L’équipe de Rock City Auto Recyclers montre be reused or recycled into new, environmentalà cet effet partout dans la province, et les pnefièrement une bannière du programme Sudbury Therapeutic Riding remerciant l’entreprise ly friendly and durable consumer products such us recueillis seront réutilisés ou recyclés dans de pour son travail lors du Tire Take Back Days. as rubber mulch, landscape tiles, recreational nouveaux produits verts et durables, comme des L’événement profite à de nombreuses œuvres caritatives partout dans la province. flooring and roof shingles. bardeaux, du paillis en caoutchouc, du plancher Sonshine Auto Parts in Cumberland, Ont. won pour espaces de jeux. the OTS Community Prize for collecting more than 12,000 tires, the most of Sonshine Auto Parts, à Cumberland, en Ontario a remporté le prix comany collecting location. The prize was up to $15,000 worth of sustainable remunautaire de l’OTS pour avoir recueilli plus de 12 000 pneus, plus que cycled tire products to be donated toward the revitalization of a community tout autre endroit. Le prix avait jusqu’à 15 000 $ de valeur de produits faits facility or public space, which is to be determined later. de pneus recyclés, lesquels avaient pour but de revitaliser un endroit comDenis Desjardins, owner of Sonshine Auto Parts, explains, “It’s a good munautaire ou public. cause that not only removes tires and cleans the environment, but also Denis Desjardins, propriétaire de Sonshine Auto Parts, explique : « C’est une benefits the children. Just to see the looks on their faces, it is really unbebonne cause qui, non seulement retire des pneus et nettoie l’environnement, lievable. It’s a win-win for everyone.” mais aussi profite aux enfants. Leur visage dit tout. Tout le monde gagne. » For more information on the Tire Take Back collection event, visit Pour plus de renseignements sur Tire Take Back, visitez rethinktires. rethinktires.ca/tiretakeback. ca/tiretakeback. canadianrecycler.ca

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PROFILES OF SUCCESS  l  PROFILS DE SUCCÈS

EARLY

INNOVATORS The Vetere family behind Dom’s Auto Parts have always had a passion for progressive recycling.

Left: The first Dom Vetere, in one of his earliest trucks. Dominic Vetere (above) learned a lot from his father and co-owner, Mickey (below). À gauche : le premier Dom Vetere dans un de ses premiers camions. Dominic Vetere (en haut) a beaucoup appris de son père et copropriétaire, Mickey (en bas).

BY/PAR  MIKE DAVEY

LES

PREMIERS

INNOVATEURS La famille Vetere, propriétaire de Dom’s Auto Parts, a toujours été passionnée du recyclage progressif.

W

hen it comes to a family business, more is passed along than just the business assets. Long-term success happens when ideals are passed along as well. Dom’s Auto Parts is a third generation business located on over 60 acres in Courtice, Ont., about 30 minutes east of Toronto. The business is owned by Dominic Vetere, the grandson of the founder. “My grandfather bought and sold parts and scrap metal dating back to the late 1930s,” says Dominic. “My father and grandfather opened the first yard on McCormick St. in Toronto in 1964.” High levels of development and already steep property prices made expansion a significant challenge. Just three years after the business was founded, the decision was made to invest in a much bigger property. “We eventually closed the Toronto location in 1974 and moved the entire operation to the new location,” says Dominic. “It was a much larger facility, allowing us to expand, but close enough to Toronto that we could still serve the same areas.” Today a staff of 29 processes approximately 1,400 vehicles a year. Some staff have been with the facility for upwards of 45 years. Dom’s Auto Parts suffered a very serious fire about 10 years ago, one that could have decimated the business. Instead, Dominic and Mickey saw it as an opportunity.

D

ans le cas d’entreprises familiales, les successeurs héritent de bien plus que les actifs. En effet, le succès à long terme existe lorsque les valeurs sont aussi léguées. Dom’s Auto Parts est une entreprise de troisième gé-

nération située sur plus de 60 acres à Courtice, en Ontario, soit environ 30 minutes à l’est de Toronto. L’entreprise ap-

partient à Dominic Vetere, le petit-fils du fondateur. « Dès la fin des années 1930, mon grand-père achetait et vendait des pièces

usagées et de la ferraille, raconte Dominic. Mon père et mon grand-père ont ouvert la première cour sur la rue McCormick, à Toronto, en 1964. » Le haut taux de développement et les prix déjà élevés de propriétés ont rendu toute expansion difficile. Trois ans après que l’entreprise eut été fondée, ils ont décidé d’investir dans une propriété beaucoup plus grande. « On a fermé l’emplacement de Toronto en 1974 et on a tout déménagé à un nouvel endroit, dit Dominic. L’endroit était beaucoup plus grand, ce qui nous permettait d’agrandir, mais c’était assez près de Toronto pour qu’on desserve la même région. » Aujourd’hui, une équipe de 29 employés traite environ 1 400 véhicules par année. Certains employés travaillent pour l’entreprise depuis près de 45 ans. Il y a près de 10 ans, un incendie grave a éclaté chez Dom’s Auto Parts; un incendie qui aurait pu détruire l’entreprise. Au contraire, Dominic et Mickey l’ont perçu comme une occasion.

canadianrecycler.ca

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PROFILES OF SUCCESS  l  PROFILS DE SUCCÈS “We built a new facility,” says Dominic. “It was a good chance to put in some of the tooling and equipment that we needed to move forward as a safer and more efficient operation. The primary improvements were made in the main facility for processing and depollution of end-of-life vehicles. After the updates, our facility was both more efficient and ‘greener’ as well.” Dominic literally grew up in the family business, starting off with inventory work and later delivering parts and picking up end-of-life vehicles. There’s a lot to be said for learning the ins-and-outs this way, but a forward thinking operator will back it up with formal education when possible. Dominic attended Centennial College on a two-year business course, graduating in 1984. He started working full time right after college. The original Dominic passed away in 1975. His son, Mickey, became the official owner in partnership with his brother-in-law, Gino Guatto. That situation persisted until 1994, when Dominic bought out Guatto’s share in the business and became a full partner. “My dad and I were partners from then on,” says Dominic. “I’ve been very fortunate in that I’ve had the opportunity to work closely with my dad, day in and day out.”

« Nous avons construit un nouvel emplacement, dit Dominic. C’était l’occasion idéale de se procurer les outils et l’équipement nécessaire pour que nous devenions plus sécuritaires et efficaces. Les premières améliorations ont eu lieu dans l’établissement principal afin de traiter et dépolluer les véhicules en fin de vie. Après les améliorations, notre atelier était plus efficace et plus “vert”. » Dominic a grandi au sein de l’entreprise. Il a commencé par s’occuper des stocks, puis a livré des pièces et a cueilli des véhicules en fin de vie. Il est important d’apprendre les rouages d’une entreprise de cette façon, mais un chef d’entreprise avant-gardiste a aussi besoin d’une éducation formelle, lorsque possible. Dominic a donc suivi un certificat de deux ans en affaires au Centennial College et a obtenu son diplôme en 1984. Il a commencé à travailler à temps plein après l’obtention de son diplôme. Le premier Dominic est décédé en 1975. Son fils, Mickey, est devenu le propriétaire officiel, en partenariat avec son beau-frère, Gino Guatto. Ce partenariat dura jusqu’en 1994, lorsque Dominic acheta les parts de Guatto et devint partenaire à son tour. « Mon père et moi sommes partenaires depuis ce temps-là, dit Dominic. J’ai eu beaucoup de chance, car j’ai eu l’occasion de travailler étroitement avec mon père jour après jour. »

Mickey Vetere was one of a small handful of visionaries who looked at the auto recycling industry and thought that it could be better than it was. A few of the staff from Dom’s Auto Parts. From left: Dustin Vetere, Rich Ulrich, Bon Hill, Dominic Vetere and Kemp Powers.

Mickey Vetere était l’un des rares visionnaires à croire que l’industrie du recyclage automobile pouvait être encore meilleure.

Une partie de l’équipe de Dom’s Auto Parts. De gauche à droite : Rich Ulrich, Bon Hill, Dominic Vetere et Kemp Powers.

Mickey passed away unexpectectedly in December 2013. We can say for certain that there was more passed on from father to son than a passion for auto recycling and a love of cars. Mickey Vetere was one of a handful of visionaries who thought the auto recycling industry could be better than it was. Not just for his own business, but for every facility that wanted to progress and provide superior service for their customers. Mickey, along with like-minded individuals such as Cuppy Katz of Dominion Auto Recycling, Fair Saddy from Corey’s Auto Wreckers, Henry Aumont from Arnprior and Ottawa Auto Parts and others, helped to found CAR, Canada’s first automotive recycling association. This organization served as a predecessor to other associations, such as Ontario Automotive Recyclers Association (OARA). John Brunner is the President of Coreline Auto Parts, a full line core supplier, offering automotive cores and rebuilt engines. Brunner met Mickey Vetere in 1977, when he was just starting out. “Dom’s Auto Parts was the first yard I ever did business with, and Mickey was the first recycler I ever spoke to,” recalls Brunner. “Back then I didn’t quite know where I was going or what I was doing, but Mickey took the time to talk to me and give me advice. He also introduced me to a thousand other 34

Mickey est décédé subitement en décembre 2013, mais une chose est certaine : le père a légué à son fils bien plus qu’une passion pour le recyclage automobile et un amour pour les voitures. Mickey Vetere était l’un des rares visionnaires à croire que l’industrie du recyclage automobile pouvait être encore meilleure. Non seulement pour sa propre entreprise, mais pour tous les ateliers voulant progresser et offrir un meilleur service à leurs clients. Mickey, et d’autres personnes ayant les mêmes croyances, comme Cuppy Katz de Dominion Auto Recycling, Fair Saddy de Corey’s Auto Wreckers, Henry Aumont de Arnprior et d’Ottawa Auto Parts et d’autres encore, ont aidé à fonder CAR, la première association canadienne du recyclage automobile. Cette organisation fut le prédécesseur d’autres associations, comme l’Ontario Automotive Recyclers Association (OARA). John Brunner est le président de Coreline Auto Parts, un fournisseur complet de pièces usagées, qui offre des pièces usagées et des moteurs reconstruits. Brunner a rencontré Mickey Vetere en 1977, lorsqu’il en était à ses débuts. « Dom’s Auto Parts était la première cour avec laquelle j’ai travaillé et Mickey était le tout premier recycleur à qui j’ai parlé, se souvient Brunner. Dans ce temps-là, je ne savais pas où je m’en allais ou ce que je faisais, mais Mickey a pris le temps de me parler et de me conseiller. Il m’a aussi présenté à des milliers

Canadian Auto Recyclers 2014


PROFILES OF SUCCESS  l  PROFILS DE SUCCÈS Dom’s Auto Parts today. Right: A serious fire 10 years ago could have doomed the business, but Dom and Mickey saw it as an opportunity to rebuild.

Dom’s Auto Parts aujourd’hui. (À droite) Il y a 10 ans, un incendie grave aurait pu détruire l’entreprise, mais Dom et Mickey l’ont vue comme une occasion de tout reconstruire.

people after that. He’s an absolute gentleman, and Dominic has the same attitude. I’ve always thought that I would have liked to know the grandfather. He was probably the same type of guy.” Today, progressive recyclers routinely trade parts using common

d’autres personnes. C’est un vrai gentilhomme et Dominic est pareil. J’aurais

standards. The accomplishments of the early pioneers helped start the industry on the road to progress. “It was one of the biggest moves the industry ever took,” says Dominic. “In the old days, competitors didn’t do a lot of business with each other. That changed because of those early innovators. They worked hard to set up the hotline that was used to exchange information about parts availability and to set up a ‘road runner’ service to make sure those parts got where they where needed most.” There’s no question that Mickey passed these ideals on to his son. Dom currently sits on a number of committees with OARA, and is a past president of the association. He is also an active member of CARMS, Canada’s premier auto recycling network. Running a business is at least a job and a half. Why would a business owner choose to give of their time to support their association? “I feel that if there’s anything I can do for our industry and the association that has given me so much, I’m happy to do it,” says Dominic. “The associations bring a huge awareness of our business to government, other parts of the automotive industry and community groups. They’ve done a fantastic job of getting the message out that progressive recyclers have a positive impact on both the economy and the environment.” The profile of automotive recyclers as environmental stewards has risen in recent years. Programs such as Switch Out and Tire Take Back Days, have certainly been beneficial. Dominic points out, though, that Canada’s recycling associations aren’t resting on their laurels. The Canadian Automotive Recyclers Environmental Code (CAREC) was put in place last year, and passing the audit was made a requirement of association membership. “The certification program legitimizes our position and how we portray ourselves. Having CAREC as a standard has helped many recyclers progress even further. It’s a roadmap for making sure your auto recycling business not only talks the talk, but walks the walk.” Dom’s Auto Parts walks the walk. Every vehicle is dealt with in an environmentally responsible manner. Tests make sure both body panels and mechanical hard parts are in good condition. Dominic says this dedication to high-quality is why the business is comfortable offering a variety of warrantees on recycled and aftermarket parts. “We offer our customers an aftermarket option on hard to find parts,” says Dom. “For example, window regulators, struts and hubs can be hard to source through salvage. By offering our customers an aftermarket option, we’re able to say ‘Yes’ more often and serve our customers better.”

ont permis à l’industrie de s’engager sur la route du progrès.

aimé connaître le grand-père. Il était probablement le même type de gars. » De nos jours, les recycleurs progressifs échangent régulièrement des pièces à l’aide de normes communes. Les réalisations des premiers pionniers « C’était l’un des plus grands pas que l’industrie ait jamais pris, dit Dominic. Jadis, les concurrents ne faisaient pas souvent affaire les uns avec les autres. Ça a changé à cause de personnes comme mon père. Ils ont travaillé fort pour établir le service de téléassistance que nous avons utilisé pour échanger des renseignements au sujet de la disponibilité de pièces et pour mettre en place un service de « courrier » pour s’assurer que ces pièces se rendent là où l’on en avait besoin. » Il va sans dire que Mickey a légué ces idées à son fils. Dom fait actuellement partie d’un grand nombre de comités au sein de l’OARA. De plus, il est l’ancien président de l’association. Il est aussi un membre actif de CARMS, le premier réseau canadien de recycleurs automobile. Gérer une entreprise est déjà beaucoup de travail, alors pourquoi un chef d’entreprise voudrait-il donner de son temps pour appuyer son association? « Ça me fait énormément plaisir de pouvoir faire quoi que ce soit pour l’industrie et l’association qui m’ont tant donné, dit Dominic. Les associations permettent aux gouvernements, au reste de l’industrie automobile et aux groupes communautaires d’être au courant de notre industrie. Ils ont fait le travail incroyable de propager le message voulant que les recycleurs progressifs aient un impact positif sur l’économie et l’environnement. » L’image des recycleurs automobile en tant que hérauts de l’environnement est très récent. Des programmes comme ÉlimiMercure et Tire Take Back Days ont énormément aidé. Mais Dominic note que les associations canadiennes de recyclage ne s’assoient pas sur leurs lauriers. Le Code environnemental des recycleurs automobiles du Canada (CERAC) a été établi l’année dernière et les recycleurs doivent en passer l’audit pour devenir membre de l’association. « Le programme de certification rend légitime notre image ainsi que la manière dont nous nous présentons. La norme CERAC a aidé de nombreux recycleurs à se développer encore plus. C’est une feuille de route pour s’assurer qu’une entreprise de recyclage automobile fait vraiment ce qu’elle dit faire. » Dom’s Auto Parts met en pratique ce qu’elle dit. Tout véhicule est traité de manière environnementale. Des tests font en sorte de s’assurer que les pièces de carrosserie et les pièces mécaniques sont en bonne condition. Dominic dit que cet engagement envers la meilleure qualité est la raison pour laquelle l’entreprise offre une variété de garanties sur leurs pièces recyclées ou de rechange. « Nous offrons à nos clients des choix de pièces de rechange sur des pièces difficiles à trouver, dit Dom. En offrant des pièces de rechange à nos clients, nous pouvons dire “oui” plus souvent et pouvons mieux servir nos clients. »

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PROFILES: WOMEN OF THE INDUSTRY  l  PROFILS: FEMME DE PROUE

Recycling Ethic Tabitha Livingstone uses her mother’s example in her drive to improve the industry. BY/PAR  ANDREW ARDIZZI

L’éthique du recyclage Tabitha Livingston suit l’exemple de sa mère dans son désir d’améliorer l’industrie.

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here was a time when Tabitha Livingstone was growing up in P.E.I. when recycling wasn’t common or required,” yet her mother still sorted through their bottles and cans and collected them all the same. Well before Livingstone stepped into her current role as co-owner at Island Auto Supply, her recycling mentality was already ingrained within her. “She recycled everything and the funny thing is that at the time in P.E.I. we didn’t even have a recycling program,” Livingstone says of her mother’s efforts with a hint of pride. Using her mother’s example, Livingstone has dedicated herself to improving the complexion of the auto recycling industry, understanding the importance of protecting the environment from the dangers of processing end-of-life vehicles. “We’ve kept certain chemicals from being released into the environment. People have no idea that this is what we’ve been doing and I guess I take pride in the work the auto recycling community has done and in the work I do,” she says. Livingstone got her start in the auto recycling industry working in the shipping and receiving area of Island Auto Supply. She began organizing the parts areas by part, manufacturer and vehicle type. She says learning how to keep an organized inventory helped the centre as a whole to run more smoothly, and over time employees bought into her method. “It just became something I enjoyed,” she says. “The best way to get into the business is to be in the back and learn it hands on.” Livingstone has made it her mission to increase education and awareness about the industry she’s passionate about, hoping to change the negative perceptions of the business from those who may not understand their operations. “I want people to know about what we do and I want to change people’s minds,” she says. “It’s the satisfaction of doing something positive and I want to be an example that others follow.” She says it’s important to her to preserve the environment for her family’s future, which is why she’s so conscious about the standardization of the industry across the board. “This type of industry can be really devastating to the environment if people aren’t properly disposing of vehicle fluids and if no one is watching us and we’re not being held accountable. “I’d like to see auto recycling become something that people know as an everyday occurrence, like recycling aluminum cans,” she says. “I want to know that when I leave this earth that it will be in a better spot than while I was here.”  36

Tabitha Livingstone, co-owner of Island Auto Supply. Tabitha Livingstone, co-propriétaire de Island Auto Supply.

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uand Tabitha Livingstone était petite, le recyclage n’était ni courant ni nécessaire sur l’Île-du-Prince-Édouard. Malgré tout, sa mère triait et recueillait tout de même les bouteilles et les boîtes de conserve. Bien avant que Livingstone ne devienne copropriétaire de Island Auto Supply, son désir de recycler était déjà bien ancré en elle.

« Elle recyclait tout même si à l’époque, à l’Île-du-Prince-Édouard, nous

n’avions même pas de programme de recyclage », Livingstone raconte, parlant des efforts de sa mère avec une certaine fierté. Suivant l’exemple de sa mère, Livingstone s’est dévouée à l’amélioration de l’industrie du recyclage automobile, à la faire comprendre l’importance de protéger l’environnement des dangers du traitement des véhicules en fin de vie. « Nous avons empêché certains produits chimiques d’entrer dans l’environnement. Les gens n’ont aucune idée de ce qui nous faisons et je crois que je suis assez fière de ce que la communauté de recyclage automobile a accompli et du travail que je fais », dit-elle. Livingstone a commencé à travailler dans l’industrie dans le service d’expédition et de réception de Island Auto Supply. Elle a commencé à organiser la zone des pièces par pièce, par fabricant et par type de véhicule. Selon elle, apprendre à garder un inventaire organisé a aidé le centre à mieux fonctionner et, avec le temps, les autres employés ont commencé à suivre sa méthode. « C’est devenu quelque chose que j’aimais faire, dit-elle. Le meilleur moyen de pénétrer l’industrie est d’être en arrière et de se salir les mains. » La mission de Livingstone est d’accroître l’éducation et la conscience des gens concernant l’industrie qui la passionne dans le but de changer les impressions négatives qu’ont les gens qui ne comprennent probablement pas les opérations. « Je veux que les gens sachent ce que nous faisons et je veux changer leur mentalité, dit-elle. Il est satisfaisant de faire quelque chose de positif et je veux servir d’exemple aux prochains. » Elle dit qu’il est important pour elle de préserver l’environnement pour l’avenir de sa famille. C’est pourquoi elle est si consciente des normalisations au sein de l’industrie au grand complet. « Ce type d’industrie peut être dévastateur pour l’environnement si les gens ne se débarrassent pas des liquides leurs véhicules correctement ainsi que si personne ne nous surveille ou nous tient responsables. « J’aimerais que le recyclage automobile devienne quelque chose de normal dans la vie des gens, comme le recyclage de boîtes en aluminium, ditelle. Je veux savoir que, quand je quitterai cette Terre, elle sera en meilleur état que quand j’y étais. »

Canadian Auto Recyclers 2014


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RECYCLER PROFILES  PROFILS DE RECYCLEUR

Global Gardiens Guardians du globe Canada’s top auto recyclers are helping to save the planet, one part at a time.

©iStock.com/AlexMax

Les plus grands recycleurs canadiens aident à sauver la planète, une pièce à la fois.

BY/PAR  ANDREW ARDIZZI

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ovements need forerunners, individuals or groups of people who stand ahead of the pack to help guide the greater whole. Auto recycling has come so far beyond the stereotypes of yesterday and has fully forged an international presence that continues to develop each year. The industry leaders featured in the coming pages have stepped up to the challenge of not only standardizing environmentally safe practices when recycling vehicles, but they continue to develop new methods to further protect the earth from the harms of vehicle disposal. These guardians stand on the frontlines, their environmentally conscious work setting an example for future generations to follow.

Table of Contents Auto Parts Network.........................40 AADCO Auto Parts...........................41 Aldon Auto Salvage.........................42 Allwest Auto Parts...........................43 Arnprior Ottawa Auto Parts............44 Bodyline Auto Recyclers.................45 Boston Auto Wreckers....................46 Carcone’s Auto Recycling...............47 Dom’s Auto Parts..............................48 Hilltop Auto Wreckers.....................49 Island Auto Supply...........................50 McGregor’s Auto Parts....................51 Maritime Auto Parts........................52 Miller’s Auto Recycling...................53 LKQ Sonshine Auto Parts................54 Standard Auto Wreckers................55 Thorold Auto Parts...........................56

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out

m o u ve m e nt

a

b e s o in

d’ouvreurs de pistes, de personnes ou de groupes de personnes qui sont à la tête de la file et qui aident les autres. Le recyclage automobile a brisé les sté-

réotypes d’autrefois et s’est forgé une présence internationale qui continue d’évoluer chaque année. Non seulement les leaders de l’industrie présentés dans les pages suivantes ont-ils relevé le défi de standardiser des pratiques environnementales en recyclage automobile, mais ils continuent aussi de développer de nouvelles méthodes pour protéger encore plus la planète lors du recyclage automobile. Ces gardiens sont à l’avant-garde et leur travail environnemental donne l’exemple aux générations futures.

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RECYCLER PROFILES  PROFILS DE RECYCLEUR

AADCO Auto Parts keeps waiting to a minimum. Mike Davey Don Fraser of AADCO Auto Parts spent nearly 20 years in the repair business before going into automotive recycling in 1999. The experience has given him substantial insights into the challenges facing auto repair and service professionals. “Time is always at a premium for our professional customers,” says Fraser. “We understand how frustrating it can be to wait for parts, so we make it a top priority to get them the right parts, on time and in the described condition.” Located in Toronto, AADCO’s 87,000 sq. ft. warehouse holds recycled OE parts for almost every conceivable use. A strict quality control process ensures that every single part is up to spec before it’s sent out to customers. “We’re always looking to improve the process of course; to do things faster, better and cheaper, and to pass those savings on to our customers,” says Fraser. “Regular staff training and regular investments in new equipment help us to stay on top and keep progressing.” From the initial inspection by a lead mechanic to the careful preparation for shipment, AADCO’s parts are handled with the

AADCO Auto Parts was one of the participants for Tire Take Back Days.

utmost care and are continually examined to make sure they match the descriptions on the invoices. All vehicle disassembly takes place indoors. Fraser says this is a vital step in ensuring both high-quality parts and environmental protection. “We’re very conscious of our environmental responsibilities,” Fraser says. “I think that’s the mark of a professional recycling business today, considering yourself an environmental steward as well as a source of quality parts.” A proud member of the Ontario Automotive Recyclers Association (OARA), Fraser says the association’s Green Recycled Parts slogan, “Good for the Earth. Good for your wallet. Good for your vehicle,” sums up his core beliefs about the industry. “Ultimately, I have a strong belief that we’re trying to leave a legacy for our kids,” explains Fraser, who is a proud father and grandfather. “That’s why AADCO has been dedicated to using strong environmental practices and technology since the very beginning.” With such commitment to its customers and the environment, it’s no surprise that AADCO Auto Parts is a leader in a demanding and challenging industry.

AADCO AUTO PARTS

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BRAMPTON, ONTARIO

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LAMONT, ALBERTA

ALDON AUTO SALVAGE

RECYCLER PROFILES  PROFILS DE RECYCLEUR

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Happy Customers That’s the top priority for the staff at Aldon Auto. Mike Davey An aerial view of Aldon Auto Salvage.

Customer satisfaction is the top priority for the staff of Aldon Auto. The automotive recycling facility sits on 99 acres and is located in Lamont, Alta., about 40 kilometres north-east of Edmonton. The facility is noted even among other recyclers for its approach to customer service and eco-friendly initiatives. In fact, Aldon Auto received the prestigious “Best Yard” distinction from the Alberta Automotive Recyclers and Dismantlers Association (AARDA), an achievement few can match. A family owned and operated business, the current owner is Terry Carter. He says there was a time when Aldon Auto’s rural location might have been a disadvantage, but times have changed. “We have been very fortunate,” says Carter. “Local commerce and industry developed in our favour. When the business was founded, we were situated on a gravel road. Now we’re bordered by Alberta`s Industrial Heartland, Elk Island National Park and the Town of Lamont, and serviced by both primary and secondary highways. We continue to enjoy the benefits of a 99 acre facility, good traffic volumes and good shipping and receiving routes. It’s city living, country style.”

At 99 acres, Aldon Auto has the room to store a gigantic inventory of vehicles. Warehouse and shop space total about 29,000 sq. ft., including eight dismantling bays. “We focus on our core competencies: selling quality recycled parts,” says Carter, noting that the auto repair business is now offsite. “Success starts at the level of salvage acquisition. Having the correct mix of products that are priced to sell help to control downstream expenses including marketing costs, warranties and returns. If you buy right, sales come easier.” Aldon Auto keeps a sharp eye on both the salvage that comes in and the parts that come off. “We use a four-point inspection and grading process,” says Carter. “Everything is then entered into our state-of-the-art inventory system. This means that our salespeople can always accurately describe our inventory to our customers. We pride ourselves on high-quality parts, on time and with no surprises.”

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Canadian Auto Recyclers 2014

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RECYCLER PROFILES  PROFILS DE RECYCLEUR

An efficient, customer-centric experience is a top priority for Allwest Auto Parts. Mike Davey If there’s one thing you can say about Allwest Auto Parts, it’s that the business is always ready to try something new, especially if it means they can serve their customers a little better. “We’re in truck country,” says Steven Cox, General Manager of the auto recycling facility located in Edmonton, Alta. “We were finding it challenging to meet those needs with recycled parts, so we reached out to manufacturers for new take-off and aftermarket parts to meet the demand. We bring them in by the container load, and that volume allows us to pass savings on to our customers.” Last year, the business put in a new SEDA depollution rig to ensure that every stage of the disassembly process is as green as possible. In fact, Allwest Auto Parts scored 97 percent on its recent Canadian Automotive Recyclers Environmental Code audit, placing them among the most environmentally friendly auto recyclers in Canada. “Everyone worked hard, and everyone is proud,” says Cox. “This wasn’t something that was driven just from the top. The entire staff wanted it to succeed.

Steve Cox, General Manager of Allwest Auto Parts.

This year, the company has invested in a new racking system. The new racks were designed with staff input from the ground up, ensuring that not only are parts easily stored and accessed, but protected from damage. There’s more to excelling at customer service than new equipment. Cox says they’ve instituted daily morning meetings for all of the sales staff three years ago. He says it’s a great way to not only improve on a daily basis, but to help them remain true to their core business. “Businesspeople tend to talk a lot about attracting new customers. There’s certainly value in growing your customer base, but really, most of our customers are actually repeat customers,” says Cox. “That’s who we focus on. Reattracting and engaging our current customers, especially the professional repairers, is our top priority. We do that by making sure we focus on their needs, and making sure we get them the right part for the job, on time and without hassles.”

ALLWEST AUTO PARTS

Customer friendly service

EDMONTON, ALBERTA

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ARNPRIOR, ONTARIO

ARNPRIOR OTTAWA AUTO PARTS

RECYCLER PROFILES  PROFILS DE RECYCLEUR

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Tradition of Excellence Building the business an Aumont at a time. Andrew Ardizzi Efficiency and environmental principles aren’t just standard-form distinctions for Arnprior Ottawa Auto Parts, they’re an essential code of familial honour. Dating back to when Henry Aumont first opened the business in 1967, the Aumont family has adhered to these principles and demonstrated a passion for excellence, a torch both Alan and Alvan Aumont have carried since taking over the business from their father. That same commitment is evident through the work of their staff, with many of Arnprior Ottawa’s current employees having been with the company for over 25 years. Their loyal and committed staff guided the operation through a successful 2013, which Alan feels is on the upswing due to new parts procurement programs. “We’re being very attentive to purchasing the right vehicles that we know are the right ones for us to carry based on what works in our region,” says Alan. “We know our market and we’re attacking it aggressively.” With a positive outlook for 2014, Alan looks back over the last year and sees the winds shifting, with electronic salvage

Matt Normandeau, one of Arnprior Ottawa’s valued dismantlers.

parts becoming more common and needing extra attention, or the new yard management system that was implemented. But as they’ve shown over the years, the Aumonts and their staff are committed to being on top of the industry’s trends, staying on the cutting edge of new developments while upholding their principle of impassioned excellence. “It’s what you put into it that you get back out from it,” he says. “It’s certainly all looking good. We’re very excited going into 2014 and we’re hoping to see more positive results.” In the long term, Alan and Alvan are working on the succession process in hopes of transfering the day-to-day operations of Arnprior Ottawa to their sons Matt and Nick. “We’re currently working on a succession plan for the boys to take the business over in the next few years,” says Alan. “I have complete confidence in the boys’ ability to guide the company into the future.”

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Canadian Auto Recyclers 2014


RECYCLER PROFILES  PROFILS DE RECYCLEUR

Bodyline Auto Recyclers is expanding to a new facility. Mike Davey There are big things happening at Bodyline Auto Recyclers. The business has operated in Hamilton, Ont., for over 27 years, providing high-quality Green Recycled Parts to automotive repair and service professionals. However, the business has outgrown its current home, and will be moving to a much bigger facility early in 2014. Dave McDonald co-owns the facility with his brother, Jim. He explains that the new facility will allow Bodyline Auto Recyclers to provide even more value for their customers. “The total size of the new facility is about six acres, so it’s approximately twice the size,” says McDonald. “We’re going to be able to keep more stock on hand and fill more orders.” The new facility also features approximately 80,000 sq. ft. of indoor space, providing ample room for crucial steps in processing salvage vehicles to take place indoors. The new facility is located at 3 Beach Rd. in Hamilton, Ont. Bodyline Auto Recyclers also operates a facility in Waterford, Ont. The move will also put Bodyline Auto Recyclers in a location more easily accessible to the rest of the city, while still allowing easy access to transport links.

The new home of Bodyline Auto Recyclers in 2014.

“We function as a sort of transport hub for recycled parts,” says McDonald. “The new facility will allow us to move trucks in and out much faster than before. When we can do our jobs better and faster, it’s going to be a benefit for every step in the chain. Our customers will get their parts even faster, saving them valuable cycle time.” The plans for the move have been in the works since June of 2013. By March of this year, Bodyline Auto Recyclers expects to be in its new home. “I’ve always been proud of what we and our staff have accomplished in a small space,” says McDonald. “Acquiring more room just means we can go even further.” More space will certainly provide benefits for customers, but there are also environmental benefits from having a larger facility. “This gives us a lot more room for indoor work and storage,” says McDonald. “Keeping parts indoors means less chance of contamination, and higher quality parts.

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Growing Green

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TORONTO, ONTARIO

BOSTON AUTO WRECKERS

RECYCLER PROFILES  PROFILS DE RECYCLEUR

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European Style Boston Auto Wreckers dares to be different with a focus on exotic vehicles. Mike Davey Special challenges require special solutions, and Boston Auto Wreckers in Toronto, Ont. is focused on providing them. Boston Auto Wreckers also operates online as Monster Auto Wreckers. The progressive auto recycler located in Toronto, Ont. now specializes on European and exotic vehicles. Owner Mike Maio says it was a move that was driven by a passion for fine automobiles. “When you do something with passion, it completely changes the dynamic of what you’re doing,” he says. “We concentrate on European vehicles and hard to find exotics. We look outside of the mainstream and traditional to source Green Recycled Parts for Volvos, Jaguars, Lambos, Porsches and other vehicles.” Sourcing a recycled part for certain cars can be a challenge, but Boston Auto Wreckers is helping to fill that void. It’s an approach guaranteed to win over customers who share Maio’s passion for these automobiles. “It’s not just owners of these cars who feel strongly about them,” says Maio. “Our customers who work on these highend vehicles are often passionate about them too. They

Mike Maio, owner of Boston Auto Wreckers.

tend to treat them like their own, and we can help provide them with OE recycled parts that will help them keep those vehicles in top shape, or return them to pre-accident condition in the case of a collision.” The vehicles Boston Auto Wreckers specializes in are rarer than average, so the steps taken to preserve and protect them are above average as well. “We go beyond to make sure no damage comes to the European and exotic automobiles that we buy,” says Maio. Space is tight at Boston Auto Wreckers, as land in downtown Toronto is at a premium. Why take the extra care, when more traditional techniques would save some space? “It’s not just about cars, and it’s not just about parts,” says Maio. “It’s about the passion for automobiles that we share with our customers. I always loved what we did, but now, frankly, I love it a lot more.”

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RECYCLER PROFILES  PROFILS DE RECYCLEUR

Carcone’s exceeds expectations with passion and knowledge. Andrew Ardizzi Feeling passionate about what you do is an imperative, a driver for reaching success especially in a business where the goal posts always seem to be moving. That ever-present desire to reach your destination can seem daunting, but the answer to the question of whether you can reach your summit is fairly simple. For Michael Carcone, it’s a simple combination of passion and drive. “Often I am asked what motivates me, what keeps me going,” Carcone says. “The answer is simple: I love what I do.” Carcone says he appreciates the daily challenges in the industry that diversify each morning’s experiences, making each new day very different from the previous one. And when those challenges are shared and tackled by likeminded individuals, it’s doubly invigorating. “I get to work with a team of professionals that work together to find solutions to problems, who share the same goals and visions as I do,” he says. In the 36 years Carcone’s has been in business, much has changed. And while emerging technologies will always catalyze the necessity of evolution, Carcone believes how you react to the natural progression of things dictates your success.

Michael gets his love for the recycling business from his father Tony (above).

“It is about how you adapt to change and how you embrace change in the way you operate your business,” he says. “Change is good, change is inevitable and change is going to keep coming.” Often when Carcone is asked “what’s new,” his response is frequently “what’s not new?” Everything is fresh for him: each day, each individual experience, every car that comes through his facility. The constant change and freshness of those challenges and experiences caters to that part of Michael and the team at Carcone’s that loves auto recycling, and at the core of their operation is a simplistic yet powerful mantra he uses every day to exceed his own expectations. “I have said it once and I will say it again. Do what you know and do it the best way you know how to,” says Carcone. “This single phrase was told to me many years ago and it is one that I have never forgotten.”

CARCONE’S AUTO RECYCLING

Love of the Game

AURORA, ONTARIO

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Team Effort The whole is greater than the parts at Dom’s Auto Parts. Mike Davey Even the world’s greatest leader will fail without the support of a solid and dependable team. Dom Vetere of Dom’s Auto Parts says the hard-working staff members have made enormous contributions to the overall success of the auto recycling yard. “There’s no substitute for a real depth of experience,” says Vetere. “We’re lucky enough to have some guys that have been with the business for a very long time. I’ve known some of them since I was a teenager, and they know the business, know vehicles and they know the challenges that our core customers, repair and service professionals, are facing. You can’t buy that sort of experience or get it out of a book.” Dom’s Auto Parts employs a staff of about 30, some of whom have been with the company for upwards of 40 years. The facility is located in Courtice, Ont., a small community to the east of Toronto. Extensive experience is key, but it’s not sufficient by itself. It’s dedication to the business and the customer that moves things to the next level. Randy Hayes is one of Dom’s Auto Parts longest serving employees. He sums up the attitude shared by the entire staff.

Some of the long-serving staff at Dom’s: Randy Hayes, Bob Hill, Cory Pigeau, Al Stashans, Gisele Derhak, Kemp Powers and Rich Ulrich.

“The business is about more than just parts. It always has been. It’s about people, the people you’ve known for years and the people you’re meeting for the first time,” says Hayes. “In a way, it’s about helping people you’ve never met and never will, because they’re your customer’s client. I’m proud to be part of something that has helped so many people get back on the road.” The staff takes pride in the facility’s environmental standards as well. The facility was recently audited to the Canadian Automotive Recyclers Environmental Code and passed with ease. In addition, Dom’s Auto Parts is accredited under the Gold Seal program, a voluntary quality assurance program for members of the Automotive Recyclers of Canada that essentially guarantees high-quality Green Recycled Parts, with no surprises on delivery. “I always knew our staff were exceptional in how they treated customers,” says Vetere. “This just confirms it.”

COURTICE, ONTARIO

DOM’S AUTO PARTS

RECYCLER PROFILES  PROFILS DE RECYCLEUR

48

Canadian Auto Recyclers 2014


RECYCLER PROFILES  PROFILS DE RECYCLEUR

Hilltop Auto Recyclers has put customers first for 45 years. Mike Davey Hilltop Auto Recyclers had humble beginnings, dating back to 1968 when Ron and Rob Mollicone’s father and uncle opened a basic self-serve facility in Richmond Hill. Since taking over the business from their father (2003) and uncle (2006), the Mollicone brothers opened a second recycling facility in Newmarket for “U-Pull,” with the original location served as a full service auto recycler. Both sides of the business came together again when the business moved to its new location Cedar Valley in October 2013. “The Richmond Hill location was in what is now a high residential area,” says Ron. “Making this move allows us to move the business forward and grow. Our Richmond Hill facility was just 2.5 acres. Our new Cedar Valley facility is 20 acres. Currently, we’re using six acres for our U-Pick business of about 600 cars, and the full serve side takes up about four acres. A location on a main road (Davis Dr./Hwy #9), and in an industrial setting, means less effort spent battling for space and permits, and an even greater focus on the needs of customers. Above all, staff work to ensure customers are content, and al-

Hilltop Auto Recyclers has a wide selection of ready-to-go parts as well as a U-Pull option.

ways coming back for their recycled parts needs. “We love what we do and we do it for our customers,” says Ron. “Our company and staff are always looking for ways to keep our customers coming back, and we do that by offering quality parts and service, giving our customers peace of mind.” Hilltop has stayed ahead of the curve as technology has evolved, adapting successfully to changes in the business to serve repairers, while adhering to the most stringent environmental principles and guidelines. The Mollicones are proud of what their family and staff members have built, while promoting the highest auto recycling standards to industry stakeholders, educating them about the many viable environmental alternatives available to them. “Recyling vehicles every day with the environment in mind is greatly satisfying,” says Ron. “It’s a great feeling to help a great cause—the environment—for your future and for ours.”

Full Serve 905-773-5806

Self Serve 905-954-0002

Delivering to commercial accounts daily

e We’v ! d Move

Bring your tools and discover the mechanic in you

3518 Davis Drive, Newmarket, L0G 1E0

www.htar.ca Environmentally responsible recycling your ELV vehicles Serving the Auto Repair Industry for over 40 Years

canadianrecycler.ca

NEWMARKET, ONTARIO

Proud members of:

HILLTOP AUTO RECYCLERS

Green Guardians

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CHARLOTTETOWN, PRINCE EDWARD ISLAND

ISLAND AUTO SUPPLY

RECYCLER PROFILES  PROFILS DE RECYCLEUR

50

Driven by Demand Customers come first at Island Auto Supply. Mike Davey There have been a lot of changes at Island Auto Supply in recent months. The automotive recycling facility is located in Charlottetown, Prince Edward Island. “We’ve started offering one year extended warranties,” says Dalbert Livingstone, co-owner of Island Auto Supply. “It’s been steadily growing in popularity as more and more people find out about it.” Livingstone says the extended warranties are part of the facility’s current drive towards becoming a Gold Seal recycler. Automotive recycling facilities that qualify for the Gold Seal are among the very best in the business in terms of both customer service and environmental protection. “We’ve extended several of our product lines as well,” says Livingstone. “We’ve recently brought on new tires and new wiper blades to supplement our high-quality Green Recycled Parts, and we’ve also started selling certain chemicals that we know our customers can use, such as degreasers and brake cleaners. ” Island Auto Supply has also recently introduced rebuilt speedometer clusters due to customer demand. At Island Auto Supply,

Tabitha and Dalbert Livingstone, co-owners of Island Auto Supply.

it’s the customer’s needs that are always paramount. Livingstone says this attitude is apparent in everything the business does. It’s always customers first. “We’re always striving to make sure we give our customers what they need, especially when it comes to our professional customers,” he says. “They’re in a small market, just like we are. We have to do our utmost to support them for sustainable business.” Most recently, Island Auto Supply has started a delivery service for its customers in the Charlottetown area, using trucks branded with the distinctive Island Auto Supply logo. This is a service geared towards the professional customers in collision repair and auto service. “Delivery is something new for us, but I know that it will help professional repairers,” says Livingstone. “We know how crucial time is for our collision repair and auto service clients, so it’s of top importance to us as well.”

AU SE T R FOR O PA VING R OVE TS THE R 3 INDU 0 Y ST EAR RY S!

Proud to be PEI’s largest supplier of used and new aftermarket auto and truck parts and automotive replacement parts.

451 Brackley Pt Road, Charlottetown, PEI C1A 7J7 T: 902.892.0138 F: 902-368-3691

www.islandautosupply.com Canadian Auto Recyclers 2014

TF:1.855.394.1694 E: dally1818@hotmail.com


RECYCLER PROFILES  PROFILS DE RECYCLEUR

McGregor Auto Parts is a beloved part of its community. Mike Davey For over 50 years, McGregor Auto Parts has served the repair and auto service industries with high-quality recycled parts. The business has changed over the years, but co-owners Jeff and Tim McGregor know that one thing never changes: their dedication to customer service. Located in St. Thomas, Ont., the business primarily serves Elgin and Middlesex Counties. However, Jeff is quick to note that they can send parts everywhere. “Relationships with professional, high-quality couriers allow us to bring our parts wherever they’re needed,” says Jeff. With that said, there’s no question that McGregor Auto Parts is part of the local community. The auto recycler is a dedicated partner of the Teen Challenge rehabilitation clinic, a local centre for youths struggling with drug abuse. Local people donate their salvage vehicles to the program, and McGregor picks them up and processes them, leading to more support for the programs at Teen Challenge. “We’re a part of this community,” says Jeff McGregor. “We had over 150 people come out for our 50th anniversary celebration egor Auto Pa Gr rts c M

“House of 1001 Parts”

McGregor Auto Parts in St.Thomas, Ontario.

last year. In a community the size of St. Thomas, that’s a lot.” McGregor Auto Parts inventory includes acres upon acres of high-quality recycled parts, both foreign and domestic. A fully computerized inventory means staff can always find the right information when they need it, cutting down on delivery times. McGregor Auto Parts is also something of an engine specialist. The facility has over 1,000 engines and transmissions on the shelf awaiting customers, and ready to ship all over Canada. It might be this dedication to thoroughness in customer service that’s helped the business to grow over the last several years. “A few years ago, we were processing about 1,500 vehicles a year,” says Jeff. “Currently, we’re at about 2,500. We’ve had to increase the size of our dismantling area to keep up with demand.” Their dedication to customer service has brought the business through its first 50 years, and the McGregors are confident that it will see them through the next 50 as well.

WHETHER IT’S A PLANNED OR UNEXPECTED REPAIR... WE’RE HERE!

St.Thomas, ON

We use the Hotline Service Computer Inventory System for your convenience: • Engine & transmission installations • Licensed mechanics on site • Air conditioning

5 1 9 - 6 3 1- 4 8 0 1

44267 ELM LINE, ST.THOMAS, ON mcgregorauto@execulink.com

canadianrecycler.ca

repairs • Brakes

ST.THOMAS, ONTARIO

New and used parts for all makes and models.

MCGREGOR AUTO PARTS

High Value

51


GLENHOLME, NOVA SCOTIA

MARITIME AUTO PARTS

RECYCLER PROFILES  PROFILS DE RECYCLEUR

52

Speed Upgrades Maritime Auto Parts is committed to reducing your cycle time.

The staff at Maritime Auto Parts.

Mike Davey Maritime Auto Parts has a long history of providing high-quality Green Recycled Parts. Under the leadership of Lana and Ed MacDonald, the automotive recycling yard grew into one of the most progressive in the country. Now under the leadership of their son Andrew, there are no signs that progress will be slowing down any time soon. “We’re doing a lot of upgrades to the facility this year,” says Andrew. “The main focus has been making things more efficient, allowing us to serve our customers better and faster than ever before. We’ve done a lot of reorganization to reduce the time it takes to pull the right parts from storage. We’ve invested in new racking for better storage of parts and better equipment to do a lot of the little things that help make sure we run smoothly.” Andrew has a passion for efficiency. A former automotive engineer for Toyota, he is used to building dynamic systems that accomplish what they need to without anything unnecessary. Many upgrades have already been completed, but there are still some being rolled out in the near future. The facility will

invest in new fluid extraction equipment and plans are in the works to build a new disassembly bay. Andrew says the upgrades have already sped up the process by which Maritime Auto Parts gets high-quality Green Recycled Parts to its customers. New equipment and additional disassembly space will serve to speed up the procees even further. “Organization has enabled us to speed up the time between an order coming in and part removal,” says Andrew. In some cases, he notes, the best possible place to store a part is by leaving it on the salvage vehicle. It takes some time to remove the part once it’s purchased, but a supremely organized facility and highly trained team cut that time down to an absolute minimum. “Everything is available to get that part to the customer in under 24 hours, even if it has to come off the car,” says Andrew. “We know how important cycle time is to our customers in repair and auto service, and we always do what it takes to help them succeed. Really, the success of our customers is the secret to our success. By helping them, we’re also helping to ensure a sustainable and green future for ourselves.”

Glenholme, NS

 New and Used Car Parts  Rebuildable Cars and

Trucks

 Shipping Canada Wide  1 Year Extended Warranty

Available!

Browse online at www.maritimeauto.com Canadian Auto Recyclers 2014

We’ve got your part, CALL US TODAY!

1-800-565-7278


RECYCLER PROFILES  PROFILS DE RECYCLEUR

The staff at Miller’s Auto Recycling bring a wealth of experience.

Just a portion of the team at Miller’s Auto Recycling.

Mike Davey Staff members are an integral part of the organization at Miller’s Auto Recycling in Fort Erie, Ontario. “Everything that happens here is directly related to the hardworking, dedicated and trustworthy employees that make up our organization” says Jim Miller, Managing Owner. “Just as importantly, the employees understand how vital their individual roles are in contributing to our overall company goal of providing a high-quality, reliable product in a timely fashion to our customers.” Serving the repair and auto service communities is second nature to Miller’s Auto Recycling. In addition to the recycling yard, the business also includes full collision repair and automotive service centres. “We see the business from the repair and service side as well,” says Jim. “It definitely gives us insight and clear understanding of the needs of our customers, including the challenges they experience such as pressure for decreased cycle times, and limited rental car coverage.” As Jim noted earlier, Miller’s Auto Recycling credits its hardworking staff for much of its success. However, the nature of the automotive recycling business can make recruiting staff challenging.

“We look for people who are committed and diligent workers, and then we do everything we can to retain the very best,” says Jim. “For the last few years, we have thrown impromptu employee appreciation lunches approximately 3-4 times a year to say thank you. It’s our way of showing that our staff members are appreciated. In turn, they pay the company back by showing that they care about our customers.” Whatever the cause, it’s a fact that Miller’s Auto Recycling has extremely good rates of staff retention. Of the approximately 55 total staff, over 20 have been with the company for 20 years or more. This gives them an enormous wealth of experience to draw on when it comes to serving customers. Randy Gullion is the recycling facility’s Operations Manager. He has been with the company for 28 years, and has done just about every job possible in the recycling yard. “It’s a family business, and we’re treated like family,” says Gullion. “Management understands that great customer service has to be built on a solid foundation of great people. We’re a family and a team, and that’s why we succeed.”

w w w.millersauto.com info@millersauto.com

45 acres of late model used auto parts Mechanical repairs Engine and transmission installations New and used tires Charged and tested batteries Extended warranties available

QUALITY UALIT Y GUARANTEED GUA R ANTEED

Toll Free 1-800-263-8104 Tel 905-871-4354 1557 Bowen Rd, Fort Erie, Ontario

Auto Parts & Service Since 1952

canadianrecycler.ca

FORT ERIE, ONTARIO

CERTIFIED AUTO RECYCLER

MILLER’S AUTO RECYCLING

Expert staff

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Global Vision LKQ Sonshine Auto Parts leverages LKQ’s powerful reach. LKQ Sonshine Auto Parts recently received an award recognizing the company’s 20 years of committed partnership with Ottawa Fire Services’ Fire Extrication Program. The recycler hosts extrication training and donates end-of-life vehicles.

Mike Davey LKQ Sonshine Auto Parts has recently joined with the LKQ organization, a large chain of auto recyclers with locations across North America. The automotive recycling facility is located in Cumberland, Ont. and serves the Ottawa region. As part of LKQ, the progressive auto recycler says it

There’s also LKQ’s affiliation with Keystone, a large manufacturer of aftermarket automotive parts. LKQ Sonshine Auto Parts

can now offer its customers a much greater availability of parts. As an organization, the reach of LKQ is truly global. There are seven locations in Canada and a large number in the U.S. LKQ Sonshine Auto Parts can now offer customers Green Recycled Parts from any LKQ location, vastly increasing what the business has to offer. In addition, LKQ has its own shuttle system, so LKQ Sonshine Auto Parts does not have to depend on outsider couriers. Placing transportation firmly under the company’s control allows LKQ to offer greater assurances that parts will arrive on time and in the best possible condition. A wider selection of parts and guaranteed transport are certainly big draws, but there is even more that LKQ Sonshine Auto Parts can offer as part of LKQ.

can draw on Keystone to get its customers high-quality aftermarket parts when a recycled part can’t be sourced. If you need a used fender and a new headlight, LKQ Sonshine Auto Parts can do that. Customers can realize the benefits and convenience of one-stop shopping for their auto parts needs. There’s no extra waiting when aftermarket parts are used in place of recycled OE. LKQ Sonshine Auto Parts does not keep the parts on hand, but customers aren’t kept waiting. Customers can simply place the order with LKQ Sonshine Auto Parts, and the auto recycler will ship the recycled parts to them, while Keystone sends any of the needed aftermarket parts directly to the customer. The company says it’s a policy that has reduced waiting time to the bare minimum and helps professional customers control their cycle time.

Quality Used Auto Parts! www.sonshineautoparts.com • Computerized inventory and nationwide locating service • Specializing in late model auto parts for all makes • 120 acre salvage yard

CUMBERLAND, ONTARIO

LKQ SONSHINE AUTO PARTS

RECYCLER PROFILES  PROFILS DE RECYCLEUR

54

1-888-834-3666 t: (613) 833-1200 f: (613) 833-1250 2104 Dunning Road, Cumberland, ON K4C 1M1

Canadian Auto Recyclers 2014


RECYCLER PROFILES  PROFILS DE RECYCLEUR

Standard Auto Wreckers builds new facility in Ottawa. Mike Davey It’s been a busy year for Standard Auto Wreckers. The recycler operates facilities in both Toronto and New York, and early 2013 saw the business open a brand new facility in Ottawa. David Gold co-owns Standard Auto Wreckers with his father, Ken. He says the Ottawa deal was a return to their roots. “My father and I spent a lot of time there over the last year,” he says. “We had bought an existing facility, but really we were starting from scratch. We put a lot into cleaning up the facility and bringing it up to environmentally progressive standards.” David says the new facility follows essentially the same model as Standard’s long-running facility in Toronto: approximately half of the business is dedicated to providing Green Recycled Parts from late-model vehicles, while the other half uses the “U-Pull” model. Three locations provides Standard Auto Wreckers with flexibility in making sure they can get the right parts to customers. Every night, a loaded truck leaves the New York facility and heads out to Toronto. By 8 a.m., the same truck has arrived at the Ottawa facility, and it’s almost time for the return trip. “The Ottawa facility opens up new doors,” says David. “We’re

Dedicated transport makes regular runs between Toronto, Niagara Falls and Ottawa.

dealing with and getting to know the local collision repair and auto service centres. Online shopping is great, but the fact is that people still prefer to buy from local people.” The environmental stewardship at Standard Auto Wreckers’ new facility should be mentioned. A recent audit to the Canadian Automotive Recyclers Environmental Code (CAREC) scored 90 out of a 100, the highest possible score for a “U-Pull” facility. “All of the depollution is done inside, before the ‘U-Pull’ cars go outside,” says David. “We’ve put a lot of resources into the environmental side of the business.” It’s an investment that has garnered attention at the highest levels. In fact, representatives of Environment Canada recently requested, and received, a tour of the new facility in Ottawa. “The new facility is also just 15 minutes from Hull, allowing us to sell into Quebec,” says Gold. “All together, the picture for the future, and our customers, is the best it’s ever been.”

·

TORONTO, ON

·

N I A G A R A FA L L S , N Y

We Sell Parts!

Late Model Cars Over 1,000,000 Parts in Stock

·

O T TAWA , O N

We Buy For Cash!

Scrap Cars and Trucks Late Model Salvage

www.StandardAutoWreckers.com canadianrecycler.ca

·

TORONTO, ON OTTAWA, ON NIAGARA FALLS, NY

Call Today! 1.800.668.5014 For Any of Our Locations

STANDARD AUTO WRECKERS

Capital Expansion

55


THOROLD, ONTARIO

THOROLD AUTO PARTS

RECYCLER PROFILES  PROFILS DE RECYCLEUR

56

An aerial view of Thorold Auto Parts.

Constant Improvement Thorold Auto Parts believes in steady progress. Mike Davey Something big is happening at Thorold Auto Parts. The auto recycling facility is in the midst of yet another expansion that will raise them to an even higher level of customer service. “We’re expanding our indoor parts storage area by about 8,000 sq. ft.,” says Frank Serravalle, owner of Thorold Auto Parts. “The expansion will let us keep more late-model Green Recycled Parts on hand to better serve our professional customers.” In addition, the facility will soon sport a freshly redone parking and delivery area. Then again, there’s always something new going on at Thorold Auto Parts. The recycling facility has been providing repairers and automotive service professionals with great value in used, aftermarket and new vehicle parts since the early 1980s. The business has over 23 acres of both foreign and domestic inventory, 30 employees and 10 trucks that service all of southern Ontario. “We’re continuously seeking out new ways to improve the business, whether its new environment-saving equipment or reducing delivery times,” says Serravalle. “We’ve more than doubled our dismantling space in the last few years. It helps us to provide better service to our core customers, the repair and auto service professionals.”

Thorold Auto Parts has also recently installed a brand new fluid extraction system from SEDA Environmental to ensure that no toxic fluids escape and harm the environment. Always a progressive “green” business, Serravalle says the investment allows the business to take this dedication to the next level. “We want to encourage people to dispose of their vehicles with companies that are being environmentally responsible,” he says. “It’s not enough that people come to us for quality parts at good prices. We want to be their destination of choice for their retired vehicles, because we know the job will be done right.” In addition to used, new and aftermarket auto parts, Thorold Auto Parts also has a large selection of refurbished vehicles in road-ready condition. “Rebuilt vehicles are a big part of our company, compared to others who only focus on recycled parts,” says Serravalle. “We perform the crucial service of disassembling and recycling late model, low mileage scrap vehicles. In addition, we always strive to be environmentally responsible in all of our processes.”

Toll Free 1.800.263.4708

Call 905.227.4118

1 1 0 8 B e aver dam s Road, Thor old, ON L2V 3Y7

SPECIALIZING IN QUALITY LATE MODEL PARTS FOR CARS AND TRUCKS Over 23 Acres of Auto Parts Inventory Large Selection of Rebuildable Vehicles Computerized Parts Locating Network

Provide quality service to the Niagara, Greater Toronto and Hamilton-KitchenerCambridge Area

www.thoroldauto.com Canadian Auto Recyclers 2014



GLOBAL VIEW  l  VISION MONDIALE

Meet Locally, Bond Globally Recyclers learn from each other at ARA/IRT 2013. BY/PAR  ANDREW ARDIZZI

O

ne of the benefits of globalization has been the expanded communication capacities it’s afforded us in connecting with people half-way around the world, making someone on the other side of the globe as much our neighbour as those living and working directly beside us. From Nov. 10 to 12, 2013, the international auto recycling community descended on Phoenix, Ariz. to gather for the seventh installment of the International Roundtable (IRT) on auto recycling. This year’s global recycling event took place immediately following the 70th annual Automotive Recyclers Association (ARA) convention, which took place from Nov. 5 to 9. Steve Fletcher, Managing Director of the Automotive Recyclers of Canada (ARC), says a continuing benefit of these global meetings is the exchange of information they conduct throughout the event. “I always walk away with a ton of tactical information, but also a lot of operational information like how to run better meetings, engagements or programming for our members,” he says. Fletcher noted that unlike past years where ARA programming at the Convention was limited to a single two-hour bloc for Affiliates, the 2013 ARA convention featured two separate three-hour meetings for the associations present. The first of these opportunities focused on leadership development, discussing how better communication can be an influential factor in developing businesses. “A facilitator came in and worked with us on how we could develop our associations better and forge stronger relationships with each other,” he says. “That was a really good opportunity to get to know some of the other associations.” The second two-hour bloc focused more on the ARA members and their affiliates, giving an opportunity for delegates to discuss the growing trends in their own regions and international effects that can be indicators of developing trends. While Fletcher found the ARA convention quite useful on its own, a highlight for him was the inauguration of Ed MacDonald as ARA President, a distinction only three other Canadians can claim. 58

Rencontre locale, liens mondiaux

Les recycleurs partagent leurs connaissances lors de l’ARA/IRT 2013.

L

’un des avantages de la mondialisation est l’amélioration des communications qui nous permettent de rejoindre des personnes à l’autre bout de la planète, ce qui transforme cette personne en un voisin aussi véritable que la personne assise à nos côtés. Du 10 au 12 novembre 2013, la communauté internationale

des recycleurs automobile s’est rassemblée à Phoenix, en Ari-

zona, pour la septième table ronde internationale (IRT) sur le recyclage automobile. Cette année, l’événement s’est déroulé immédiatement après le 70e congrès annuel de l’Automotive Recyclers Association (ARA) qui a eu lieu du 5 au 9 novembre. Steve Fletcher, directeur général de l’Automotive Recyclers of Canada (ARC), note qu’un des avantages continuels de ces réunions mondiales est l’échange de renseignements, lequel a lieu tout au long de l’événement. « Je quitte toujours ces événements avec un paquet de renseignements stratégiques, mais aussi beaucoup de renseignements opérationnels, comme tenir de meilleures réunions, de meilleurs engagements ou de meilleurs programmes pour nos membres », dit-il. Fletcher nota que, contrairement aux années antérieures où la programmation de l’ARA lors du congrès se limitait à une séance de deux heures offerte aux membres, le congrès 2013 de l’ARA avait deux différentes réunions de trois heures offertes aux associations présentes. La première réunion parlait du développement du leadership et mettait l’accent sur le fait qu’une meilleure communication puisse être un facteur d’influence dans le développement d’une entreprise. « Un facilitateur nous a montré comment nous pouvions mieux développer nos associations et créer des relations plus solides entre nous, dit-il. Il s’agissait d’une occasion en or pour apprendre à connaître les autres associations.” » La deuxième séance de deux heures s’est plus concentrée sur les membres de l’ARA et leurs associés, donnant l’occasion aux délégués de discuter les tendances en pleine évolution au sein de leur propre région et les facteurs

Canadian Auto Recyclers 2014


GLOBAL VIEW  l  VISION MONDIALE

“His inauguration as ARA President was pretty noteworthy,” he says. “He’s probably the most internationally-oriented in his mindset towards auto recycling and I think that’s why he was recruited, because he can bring a broader global perspective to the ARA.” MacDonald, an industry veteran who had formerly served as the president of the Automotive Recyclers of Canada (ARC), feels his experience has bolded his confidence in his global recycling business perspective and its development. Shifting focus towards the IRT at week’s end, MacDonald’s rise to ARA presidency was fitting considering his philosophy on the globalization of the auto recycling business. “I’m expecting to reach out to other associations around the world to show them how we can help them and how they can help us,” he says. “I would like to develop a conduit to put the pieces together and develop dialogue between members that can be crystallized from an international perspective.” This is precisely the intention of the IRT, which also heralded the arrival of the Global Auto Recyclers Alliance, an informal information-sharing network allowing recyclers to share information and ideas with one another. “The Alliance is a step forward in the process to formalize information exchange,” Fletcher says. “Recognizing that associations need to have more formal education, responsibilities and insights on things like the IRT, the

internationaux pouvant être des indicateurs de tendances. Bien que Fletcher ait trouvé que le congrès de l’ARA était utile, le clou de l’événement était la cérémonie d’entrée en fonction d’Ed MacDonald en tant que président de l’ARA, le troisième Canadien à être nommé. « Sa nomination en tant que président de l’ARA était assez importante, at-il dit. Il est sans doute celui qui est le plus axé sur l’international en ce qui concerne le recyclage automobile et je crois que c’est la raison pour laquelle ils l’ont appelé, parce qu’il peut apporter une plus grande perspective à l’ARA. » En effet, la nomination de MacDonald comme président de l’ARA est appropriée, surtout vu sa philosophie en matière de mondialisation de l’industrie. « Je souhaite rejoindre les autres associations ailleurs dans le monde pour leur montrer comment nous pouvons les aider et comment ils peuvent nous aider, dit-il. J’aimerais développer un moyen de réunir les morceaux et ouvrir le dialogue entre les membres qui peuvent cristalliser la perspective internationale. » C’est précisément l’intention de l’IRT, qui s’est aussi fait le héraut de la Global Auto Recyclers Alliance, un réseau informel de partage d’information qui permet aux recycleurs de partager renseignements et idées entre eux. « L’Alliance est un pas vers l’avant dans le processus visant à formaliser l’échange d’information, dit Fletcher. Le programme reconnaît que les associations nécessitent plus de formation, de responsabilités et de renseigne-

Steve Fletcher of ARC presented at the international roundtable on the heightened standards Canadian recyclers are now striving for.

The future rests on discussing the international ebbs and flows of the business with likeminded partners.

Steve Fletcher de l’ARC a présenté une table ronde internationale sur les normes accrues des recycleurs canadiens.

program itself will become essential to the flow of information.” Fletcher feels the future rests on discussing the international ebbs and flows of the business with likeminded partners, defining common foundations with a focus on harmony and getting things done. “The IRT is about bringing people together, finding common ground, parking your ego at the door and discussing what’s best for the industry,” he says. Fletcher says there was no greater example than the monumental attendance of Chinese recyclers at the 2013 IRT, who have invited the ARA to a Chinese-based event. It’s an opportunity that wouldn’t exist without the IRT. “We got together for a barbecue in the middle of an Arizona desert and sat around a campfire with no one else around,” he says. “For the Chinese delegate that was probably something he’d only ever seen in film, but there we were just sitting and talking about auto recycling, hoping we could make the world just a little bit smaller.”

L’avenir dépend des discussions sur les hauts et les bas internationaux de l’industrie.

ments formels concernant divers sujets, comme l’IRT. Il deviendra essentiel au flot informationnel. » Fletcher croit que l’avenir dépend des discussions sur les hauts et les bas internationaux de l’industrie, sur les définitions de fondations communes qui mettent l’accent sur l’harmonie et les résultats. « Le but de l’IRT est de rassembler les gens, de trouver un terrain d’entente, de laisser son ego derrière et de parler de ce qui aiderait l’industrie », dit-il. Fletcher dit que le meilleur exemple est la présence importante des recycleurs chinois à l’IRT 2013, lesquels ont invité l’ARA à participer à un événement en Chine. Ça n’aurait pas été possible sans l’IRT. « Nous nous sommes rassemblés pour un barbecue au milieu du désert d’Arizona et nous nous sommes assis autour d’un feu de camp, loin de la civilisation, dit-il. Les Chinois avaient probablement seulement vu ça dans un film, mais on était là, à parler de recyclage automobile et à espérer qu’on pourrait améliorer le monde, même juste un petit peu. »

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GLOBAL VIEW  l  VISION MONDIALE

MacDonald ascends to ARA presidency Ed MacDonald and the recycling business are hardly foreign to each other, and now he’s primed to take his international auto recycling focus to the global arena. “I was quite humbled and amazed to have the opportunity of taking ARA global and there’s an indication that our industry is going worldwide given that someone from outside the U.S. was elected as the ARA’s president,” MacDonald says. As ARA President, MacDonald hopes to enhance the communicativeness between international recyclers by streamlining the understanding of what it is auto recyclers do, should do, what the aims of the industry are, while most importantly highlighting individual recycling associations, and that recyclers and

MacDonald devient président de l’ARA Ed MacDonald et l’industrie du recyclage se connaissent très bien et maintenant, il est prêt à appliquer sa perspective internationale en matière de recyclage automobile sur la scène mondiale. « J’ai été très surpris et fier de me voir offrir les rênes de l’ARA pour la rendre mondiale. C’est un signe que notre industrie se mondialise lorsqu’une personne qui n’est pas américaine devient président de l’ARA », dit MacDonald. En tant que président de l’ARA, MacDonald espère améliorer la communication entre les recycleurs internationaux en simplifiant la compréhension de ce que les recycleurs font, devraient faire, des objectifs de l’industrie, et ce, tout en mettant l’accent sur les associations individuelles et sur le fait que les recycleurs peuvent tant apprendre l’un de l’autre.

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affiliates can learn so much from each other. “Because of these networking opportunities it’s becoming far easier to connect with people we previously hadn’t the chance to,” he says. MacDonald made special mention of the Chinese delegation that attended the 2013 IRT, but also noted a group of Russian recyclers who heard about the work Maritime Auto Salvage, MacDonald’s recycling operation, had been doing and hoped to learn from his example. “What was unheard of 10 years ago is now common practice and these partnerships are where the industry is going and we need to keep it moving forward,” he says. Another pillar of MacDonald’s presidency with the ARA is communicating the importance of creating succession plans for their individual businesses, something he has put into practice with his own business. He and his wife Lana sold the business to their son, Andrew. “The aim is to help grow and foster family-run, next generation businesses,” he says. ARC Executive Director Steve Fletcher says MacDonald has the technical knowledge to run an association, combined with an innate ability to bring people together and work towards bettering the industry.

« À cause de ces occasions de réseautage, il est de plus en plus facile de créer des liens avec les gens que nous ne pouvions pas rejoindre auparavant », dit-il. MacDonald a particulièrement noté la présence de la délégation chinoise qui a participé à l’IRT 2013 tout comme la présence d’un groupe de recycleurs russes qui avait entendu parlé du travail de Maritime Auto Salvage, l’entreprise de recyclage de MacDonald, et qui espérait apprendre de lui et suivre son exemple. « Ce dont on n’entendait jamais parler il y a 10 ans est maintenant devenu commun et ces partenariats sont l’avenir de l’industrie. Nous devons continuer d’évoluer », dit-il. Un autre aspect important de la présidence de MacDonald’s au sein de l’ARA est la communication de l’importance de créer des plans de succession pour les entreprises individuelles, quelque chose qu’il a lui-même mis en pratique au sein de son entreprise. Sa femme Lana et lui ont vendu leur entreprise à leur fils, Andrew. « L’objectif est d’aider à développer des entreprises familiales qui seront prises en charge par la prochaine génération », dit-il. Le directeur général de l’ARC, Steve Fletcher, dit que MacDonald a les connaissances techniques

Canadian Auto Recyclers 2014

“I think he was brought in for his international focus, because we need to take the blinders off to see the future’s opportunities,” Fletcher says. “Additionally, introducing the new generation in an orderly fashion is a great way to pass the reins and encourage new, fresh ideas.” MacDonald says the biggest challenge for him is making the industry more widely understood by a general public still holding misconceptions. He says it’s imperative to help the public, manufacturers and government understand the auto recycling business and its positive impacts. “To get our message out is crucial,” he says. “We must continue to be environmentally asute, knowledgeable and we must be standardized and continue to hold ourselves accountable to those standards if we’re to be more widely understood by the world.”

Ed MacDonald of Maritime Auto Parts accepts the gavel from Chris Wright, immediate Past President of the ARA.

Ed MacDonald de Maritime Auto Parts accepte le maillet de Chris Wright, président sortant de l’ARA.

pour gérer l’association ainsi qu’une capacité innée à rassembler les gens afin d’améliorer l’industrie. « Je crois qu’on l’a appelé pour sa perspective internationale, car nous devons enlever nos œillères pour voir les occasions futures, dit Fletcher. De plus, une introduction ordonnée de l’industrie à une nouvelle génération est un excellent moyen de passer le flambeau et d’encourager de nouvelles idées. » MacDonald dit que son plus grand défi est de faire en sorte que l’industrie soit mieux comprise par le grand public qui a toujours des préjugés. Il dit qu’il est primordial d’aider le public, les fabricants et les gouvernements à comprendre l’industrie du recyclage automobile et ses impacts positifs. « Il est crucial de disséminer le message, dit-il. Nous devons continuer à être à l’affût des enjeux environnementaux, nous devons nous standardiser et nous conformer à ces normes si nous voulons être mieux compris. »


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ENVIRONMENTAL STEWARDSHIP  l  GÉRANCE ENVIRONNEMENTALE

Meilleurs Higher Standards standards The Code provides a target for recyclers to meet … and go beyond.

Le Code fournit des objectifs que les recycleurs peuvent cibler... et dépasser.

BY/PAR  STEVE FLETCHER

T

he Canadian Auto Recyclers’ Environmental Code (CAREC) provides recyclers with the most relevant information and tools to prevent hazardous materials contained in end-oflife vehicles from contaminating our water, land and air during and after the vehicle recycling process. This year, Automotive Recyclers of Canada (ARC) approved a policy that all of the provincial associations must require their auto recycler members to have a successful, current CAREC audit. Success is defined as a score of 75 percent or higher. “Current” is defined as within two years if the facility scored less than 85 percent on its last audit, and within three years if it scored over 85 percent. Most of the initial audits were conducted two to three years ago, so the CAREC auditors have been busy all summer long auditing professional recyclers and ensuring they’re still meeting or exceeding the CAREC standards.

L

e Code environnemental des recycleurs automobiles du Canada (CERAC) fournit les renseignements et les outils permettant de faire en sorte que les matériaux dangereux contenus dans les véhicules en fin de vie ne contaminent pas notre eau, nos terres ou notre air durant et après le processus de recyclage du véhicule. Cette année, L’Automotive Recyclers of Canada (ARC) a ap-

prouvé un politique voulant que toutes les associations provinciales doivent exiger que leurs membres recycleurs aient réussis un audit CERAC actuel. Un audit est réussi si l’on a un score de 75 pour cent ou plus. « Actuel » signifie deux ans et moins si le score était de 85 pour cent et moins ou trois ans et moins si le score dépassait 85 pour cent. La plupart des premiers audits ont été faits il y a deux ou trois ans, par conséquent, cet été, les auditeurs du CERAC ont été occupés à auditer les recycleurs professionnels et à s’assurer qu’ils satisfaisaient toujours les normes CERAC.

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ENVIRONMENTAL STEWARDSHIP  l  GÉRANCE ENVIRONNEMENTALE There is a wealth of data to go through, but we can look at some of the early reports. The Atlantic region is the only area of the country so far that has both completed all audits and reported the relevant data. As we expected, the progressive recyclers out East have managed to improve on an already impressive record. Overall, the average increased from 84.5 percent to 88 percent. Anecdotally, the auditors are seeing great improvements in all areas. At this stage, it’s fair to say that Canada’s progressive auto recyclers have embraced CAREC as the true national standard for professional auto recyclers. ARC also commissioned the development of Contingency and Emergency Plan addendums to CAREC to help members develop site specific plans in case of spills, accidents or other emergency situations. These addendums demonstrate the living nature of CAREC, improving as we see opportunities to provide better tools for members to remain in compliance and stay ahead of emerging issues. The US-based ARA organization is also working to revise its Certified Auto Recycler program to utilize the scoring approach that CAREC initiated. In fact, ARA hired the Ontario Auditor to rework program requirements and audit protocols to include a percentage based scoring system. Previously, CAREC was deemed equivalent to the Certified Auto Recycler program, but now it is improving thanks to the success that CAREC has demonstrated. ARC makes the bilingual CAREC resources available to the overall auto recycling industry, not just members, in an effort to promote professional auto recycling. You can read more at carec.ca.

Il y a beaucoup de données à éplucher, mais on peut regarder quelques-uns des premiers rapports. La région atlantique est la seule région ayant, à ce jour, terminé tous les audits et ayant rapporté les données. Comme prévu, les recycleurs progressifs de l’Est ont réussi à améliorer leur score déjà impressionnant. Leur moyenne générale est passée de 84,5 % à 88 %. Les auditeurs ont vu une grande amélioration dans tous les secteurs. En ce moment, on peut affirmer que les recycleurs automobiles progressifs ont accepté le CERAC en tant que véritable standard national. L’ARC a aussi demandé le développement d’addenda au plan de contingence et d’urgence afin d’aider les membres à développer des plans spécifiques à leur emplacement en cas de déversements, d’accidents et d’autres urgences. Ces addenda démontrent la nature vivante du CERAC qui améliore leurs outils quand le besoin se fait sentir. L’ARA, basée aux É.-U., tente aussi de réviser son programme de certification pour recycleurs automobiles et d’utiliser l’approche du CERAC. En fait, l’ARA a engagé l’auditeur de l’Ontario pour retravailler les exigences de son programme et du protocole d’audits afin d’y ajouter un système à base de pourcentage. Auparavant, le CERAC était similaire au programme de certification pour recycleurs automobiles. L’ARC rend disponible les ressources bilingues du CERAC à l’industrie de recyclage automobile en général et non seulement à ses membres, et ce, pour promouvoir l’aspect professionnel de l’industrie. Visitez le carec.ca.

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ABOVE AND BEYOND  l  AU-DELÀ DES ATTENTES

More than Parts Plus que des pièces Auto recyclers go the extra mile to help their communities.

Les recycleurs automobile aident leur communauté.

BY/PAR  MIKE DAVEY SUNSHINE DREAMLIFT

L’ENVOLÉE DU RÊVE

The Sunshine Foundation is the only national Canadian charity to provide individual dreams to children with severe physical disabilities as well as life-threatening illnesses. For this year’s Dreamlift, the kids enjoyed a one-day, whirlwind adventure at the Magic Kingdom. For the last few years, they’ve had very special partners in this mission: the Ontario Automotive Recyclers Association (OARA) and the Automotive Recyclers of Canada (ARC). Funds from OARA and ARC are raised through the vehicle retirement programs they operate such as Car Heaven and Retire Your Ride.

La Fondation Rayons de soleil est la seule œuvre de charité canadienne réalisant les rêves individuels d’enfants souffrant de handicaps ou de maladies graves. Pour l’envolée du rêve de cette année, les enfants ont eu une journée d’aventure fantastique au Magic Kingdom. Depuis quelques années, ils ont eu des partenaires spéciaux : la Ontario Automotive Recyclers Association (OARA) et l’Automotive RecyGreg Woodbeck of Woodbeck Auto Parts with his police partner and their two young charges. Greg Woodbeck de Woodbeck Auto Parts avec sa partenaire, une agente de police, et leurs deux jeunes protégés.

clers of Canada (ARC). Les fonds de l’OARA et de l’ARC ont été recueillis par le biais de leur programme de mise au rancart de véhicules comme Adieu bazou.

GRANTS IN GEAR

GRANTS IN GEAR

The Automotive Recyclers of Canada (ARC) and Summerhill Impact have announced a charitable funding program that will award $100,000 to nonprofit organizations. The aim of “Grants in Gear” is to extend the environmental benefits achieved through the dedication of ARC and its members’ environmental best practices. Four grants will be available to organizations whose environmentally conscious ideas will make a positive impact in the areas of waste diversion, energy savings, emission reductions, pollution prevention and automotive recycling excellence. The four submissions will receive up to $25,000 in grant funds, while ARC will additionally award a Green Recycled Parts Impact Award worth $5,000 to the applicant best able to show how additional funds will be used to help them realize their long term goals, or increase their idea’s sustainability.

L’Automotive Recyclers of Canada (ARC) et Summerhill Impact ont annoncé un programme de subvention offrant 100 000 $ à des organismes sans but lucratif. L’objectif de « Grants in Gear » est d’accroître les avantages environnementaux procurés par le dévouement de l’ARC et des meilleurs pratiques environnementaux de ses membres. Quatre subventions seront disponibles aux organismes dont les idées environnementales auront un impact positif en matière de réacheminement des déchets, d’économie d’énergie, de réduction des émissions, de prévention de la pollution et d’excellence en recyclage automobile. Les organismes sélectionnés peuvent recevoir jusqu’à 25 000 $, et l’ARC donnera un prix additionnel de 5 000 $ au demandeur pouvant le mieux démontrer comment des fonds supplémentaires seraient utilisés pour les aider à atteindre leurs objectifs à long terme ou accroître la durabilité de leur idée.

AARDA NONE FOR THE ROAD

« NONE FOR THE ROAD »

The Alberta Automotive Recyclers and Dismantlers Association partnered with the Alberta Motor Association in late 2012 to reward good driving behaviour with free hockey tickets through a program called “None for the Road.” As part of the event in Red Deer, masking tape was placed on the floor and fans were invited to walk a straight line. Each was then provided with special goggles to simulate impairment. “None for the Road” adds synergy to the project that AARDA funded last year with MADD, presenting the film “Damages” in schools across the province.

L’AARDA s’est jointe à la Alberta Motor Association à la fin de l’année 2012 afin de récompenser la bonne conduite avec des billets de hockey gratuits par l’entremise d’un programme intitulé « None for the Road ». Dans le cadre de l’événement, à Red Deer, du ruban a été collé sur le plancher et les amateurs ont été invités à marcher en ligne droite. Chaque participant avait des lunettes spéciFrom left/ De gauche à droite : Liam Crotty, Kelly Popow, Len Wagner, Darcy Baron, Bob Dixon with Red Deer County, Christine Waldo of AMA, RCMP Constable Tom Harnum and/et Ian Hope.

ales simulant des facultés affaiblies. Le programme donne de la synergie au projet financé l’année dernière par l’AARDA et MADD, la présentation du film « Damages » dans des écoles de la province.

OARA DONATES $4 MILLION

L’OARA DONNE 4 MILLIONS DE DOLLARS

Donations from the Ontario Automotive Recyclers Association (OARA) have topped the $4 million mark. Since 2000, OARA and its members have been supporting a large variety of charities through their vehicle retirement programs such as the Car Heaven program and Tire Take Back. OARA started working with charities in 2000 through the Car Heaven program, which started off as a provincial initiative but is now Canada-wide. To date, approximately 80 different charities have benefitted with donations from OARA.

Les dons de la Ontario Automotive Recyclers Association (OARA) se sont ren-

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dus à 4 millions de dollars. Depuis 2000, l’OARA et ses membres supportent une grande variété d’œuvres caritatives par l’entremise de leurs programmes de mise au rancart de véhicules comme Autos-o-ciel Heaven et de Tire Take Back. L’OARA a commencé à travailler avec des œuvres caritatives en 2000 grâce au programme Autos-o-ciel, qui est maintenant national. À ce jour, environ 80 différences œuvres caritatives ont bénéficié des dons de l’OARA.

Canadian Auto Recyclers 2014


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FOR COLLISION Quality Replacement Parts (QRP) is our computerized inventory system. It allows real time requests with quick responses! The system is easy to use. Request a part and all members receive the request and respond in under 15 minutes with competitive quotes based on quality and availability. But that’s not all! QRP also gives you the power to obtain several different parts from different yards, all with a single mouse click! FOR INSURERS Our total salvage management solution provides insurers with a convenient way to generate competitive returns while ensuring their total loss vehicles are handled promptly and properly. FOR MECHANICAL REPAIRERS QRP offers you the same great functionality enjoyed by collision repairers. Request parts one at a time, and within minutes receive competitive quotes from our entire network. You can still put together an entire repair order with a single click! Don’t forget to get a quote on extended warranties!

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INSURER PERSPECTIVES  l  PERSPECTIVES D’ASSUREURS

B E S T INTÉRÊT

Interest supérieur Insurer recommendations for recycled parts are about more than just cost containment.

I

BY/PAR  MIKE DAVEY

t’s probably fair to say that insurance companies want to avoid unnecessary liability when it comes to car repairs. As Joe Carvalho, Manager, National Auto Appraisal, Claims for Economical Insurance wrote in the January 2013 issue of Collision Repair magazine, “Our goal is, and has always been, to have the vehicle returned to pre-loss condition. We would never place our clients at risk.” In general, most insurers would probably agree that their firms are relatively cautious. A reckless insurance company is almost a contradiction in terms. Their business model is predicated on understanding risk to the last decimal point. An insurance company that lacks in this area isn’t going to stay in business long. Given the risk-averse nature of insurers, wouldn’t they strive to avoid using any parts that could increase potential liability? “There are various benefits to be realized when utilizing quality OE recycled parts,” says Vic Pasnyk, National Claims Vendor Manager for Allstate Canada. “These benefits include potential for improved repair cycle time, cost containment, and the opportunity to repair more vehicles. Another significant benefit is that the use of OE recycled parts is the environmentally and morally responsible approach to repairing vehicles. “Notwithstanding these benefits, there can be no question that applying OE recycled parts must never compromise our obligation to compensate the customer based on a safe and quality repair. To this end everyone in the repair process must have a quality assurance protocol. This process starts from the beginning of the supply chain to the final assembly of the finished product. The recycler, for example, is accountable to ensure the part is not only of OE origin but that it is from the same model year or better. The repairer will also have a control process to ensure that these parts meet or exceed the needed standard and are installed in accordance with inVic Pasnyk, National Claims Vendor Manager for Allstate Canada. dustry accepted standards. Vic Pasnyk, gérant national des “At Allstate we have strict réclamations pour Allstate Canada. guidelines that prohibit certain 66

Les recommandations des assureurs en matière de pièces recyclées visent plus que les coûts.

I

l est sans doute juste de dire que les compagnies d’assurance veulent éviter des risques superflus en ce qui concerne la réparation de véhicules. Comme l’a écrit Joe Carvalho, gérant national des évaluations et des réclamations automobiles pour Economical Insurance, dans le numéro de janvier 2013 du magazine Collision Repair : « Notre objectif est, et a toujours été, que le véhicule retourne à sa condition avant les

dommages. Nous n’exposerions jamais nos clients à un risque. » La plupart des assureurs sont d’accord que leur compagnie est plutôt pru-

dente. Une compagnie d’assurance téméraire est presque une contradiction en soi. Leur modèle d’affaires est basé sur la compréhension du risque, et ce, jusqu’à la dernière décimale, sinon. elles ne feront pas affaire bien longtemps. Compte tenu du fait que les assureurs détestent le risque, n’est-il pas normal qu’ils veuillent éviter l’utilisation de pièces qui pourraient augmenter le risque potentiel? « Il y a divers avantages à utiliser des pièces originales recyclées de qualité », dit Vic Pasnyk, gérant national des réclamations pour Allstate Canada. « Ces avantages comprennent la possibilité d’améliorer le cycle de temps de réparation, la compression des coûts et la chance de réparer plus de véhicules. Un autre avantage important est que l’utilisation de pièces originales recyclées consiste en une approche environnementale et morale en réparation de véhicules. « Malgré ces avantages, il n’est pas question que l’utilisation de pièces originales recyclées compromette notre obligation d’indemniser les clients en leur offrant des réparations sécuritaires et de qualité. C’est pourquoi toutes les personnes faisant partie du processus de réparation doivent suivre un protocole d’assurance qualité. C e processus com mence au tout début de la chaîne d’approvisionnement et se termine à l’assemblage du produit fini. Le recycleur, par exemple, doit s’assurer que la pièce est non seulement originale, mais qu’elle vient d’un modèle de la même année ou mieux. Le réparateur aura aussi un processus de contrôle assurant que ces pièces satisfont ou dépassent les normes requises et sont installées selon les normes acceptées de l’industrie.

Canadian Auto Recyclers 2014

John Bordignon, Media Relations Spokesperson for State Farm. John Bordignon, relations avec les médias pour State Farm.


INSURER PERSPECTIVES  l  PERSPECTIVES D’ASSUREURS

Green Recycled Parts are an affordable, high-quality option for parts sourcing. Progressive recyclers often remove parts in advance and store them in special racks to prevent any possible damage from exposure or handling. Les pièces recyclées sont des choix de pièce abordables et de haute qualité. Souvent, les recycleurs progressifs retirent les pièces d’avance et les entreposent sur des étagères spéciales pour prévenir tout dommage causé par la manutention ou l’exposition.

A reckless insurance company is almost a contradiction in terms.

Une compagnie d’assurance téméraire est presque une contradiction en soi.

parts from being replaced with OE recycled parts. Some of these exceptions include all components of passenger restraint and airbag systems and on mechanical suspension/steering parts, those items subject to wear and tear such as a wheel bearing will need to be replaced with a new part. These and other standards ensure that at all times we are prescribing a safe and quality part for our customer.” John Bordignon is the Media Relations Spokesperson for State Farm. In his private life, he’s also a “car guy,” having a lifelong appreciation of vehicles and regular appearances on car-oriented TV and radio programs as both a host and guest. “The safety of our customers is always of the utmost concern, and this includes the process by which their vehicles are repaired. Our promise to them includes a commitment to their satisfaction regarding new non-original equipment manufacturer and recycled parts used in repairs,” he says. “When estimates and repairs are prepared and made by a quality facility or one of our Select Service shops, we are extremely confident our customers will be satisfied with the safety, fit, corrosion resistance qualities and performance of those recycled parts for as long as they own their vehicle.”

« À Allstate, nous avons des lignes directrices strictes qui nous empêchent de remplacer certaines pièces par des pièces originales recyclées. Ces exceptions comprennent toutes les pièces visant à garder le passager en place et les systèmes de sacs gonflables ainsi que les pièces pour suspension/direction mécanique et ces pièces qui sont sujettes à l’usure, comme les paliers de roues, devront être remplacées par de nouvelles pièces. Ces normes, et bien d’autres encore, font en sorte que nous offrons des pièces sécuritaires et de qualité à nos clients. » John Bordignon est responsable des relations avec les médias pour State Farm. Dans sa vie privée, il est aussi un « gars de char », ayant toujours aimé les véhicules et ayant régulièrement participé à des émissions de télévision ou de radio portant sur les voitures, soit en tant qu’animateur soit en tant qu’invité. « La sécurité de nos clients est toujours notre priorité, et ça comprend le processus de réparation de leu véhicule. Notre promesse comprend en engagement envers leur satisfaction concernant les fabricants de pièces non originales et l’utilisation de pièces recyclées lors de réparations », dit-il. Lorsque les estimations et les réparations sont effectuées par un atelier de qualité ou par l’un de nos ateliers Select Service, nous sommes complètement sûrs que nos clients seront satisfaits de la qualité de la sécurité, de l’assemblage, de la résistance à la corrosion ainsi que de la performance de ces pièces recyclées durant toute la vie de leur véhicule. »

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WINNING SOLUTION  SOLUTION GAGNANTE

BY/PAR ANDREW ARDIZZI

Good For Your Wallet

Bon pour le porte-feuille

Recycled parts takes the strain of vehicle repair off consumers’ pocketbooks.

Les pièces recyclées coûtent moins cher aux clients.

F

ixing vehicles can be costly, if not outright debilitating to consumers’ pocketbooks. But when a part needs repair or replacement, sometimes your customers need to face facts and understand that the repair simply needs to be done. There are options, however, in the form of purchasing OEM recycled car parts from auto recyclers who offer high-quality parts options to consumers at a fraction of the cost of new OEM parts. Let’s take the Ford Focus’ 2010 model as an example, and let’s say you need to have your intake manifold replaced. Upon independently placing blind calls to Ford dealerships Canadian Auto Recyclers magazine learned that an OEM intake manifold would cost on average between $275 and $415, depending on whether the Focus in question has an evaporated emission system or a non-evaporated emission system. Comparatively, upon searching for the Ford Focus 2010 model’s intake manifold on Car-Part.com, we found Canadian recyclers offered the same OEM part at a significantly lesser cost. According to the site, the average cost of the 2010 Focus’ intake manifold is about $120. Further illustrating the lesser costs associated with using recycled parts, we also looked at the A/C condenser for the same Focus model. CAR was quoted at a cost of $579.68 for a new A/C condenser, while CarPart.com indicates again that using Green Recycled Parts offers substantial savings. Using the website’s database of parts offered by Canadian recyclers, the average listed price for a recycled OEM A/C condenser is $125, a difference of approximately $455. What this tells us is very simply that there are lower cost alternatives to replacing deteriorating parts. It is also usually possible to see the quality of Green Recycled Parts from progressive recyclers online, as each has been assigned a letter grade of either A, B or C. Green Recycled Parts provide substantial savings for vehicle owners, lightening the load on their wallets so they can spend their hard-earned money on other things. Since they just saved the money in your shop, they might be encouraged to spend some as well. What better time to sell them a regularly scheduled service plan?

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l peut être coûteux, voir débilitant financièrement, de réparer des véhicules. Mais lorsqu’une pièce doit être réparée ou remplacée, parfois le client doit s’y résigner et comprendre que la réparation est tout simplement nécessaire. Par contre, il y a des options sous forme de pièces originales recyclées qui peuvent être achetées de recycleurs automobiles. En effet, ceux-ci offrent des pièces de grande qualité à une frac-

tion du prix des nouvelles pièces originales. Prenons comme exemple la Ford Focus 2010 et disons que vous devez

faire remplacer votre tuyauterie d’admission. Après avoir fait des appels à l’aveuglette à divers concessionnaires Ford, le magazine Canadian Auto Recyclers a appris qu’une tuyauterie d’admission originale coûterait en moyenne de 275 $ à 415 $, selon que la Focus a un système de contrôle de l’évaporation de carburant ou non. Au contraire, si l’on recherche la tuyauterie d’admission de la Ford Focus 2010 sur Car-Part.com, on trouve que les recycleurs canadiens offrent la même pièce originale à un prix beaucoup plus bas. Selon le site, le coût moyen est d’environ 120 $. Pour illustrer davantage le coût moindre associé aux pièces recyclées, nous avons aussi cherché un condensateur de climatisation pour la même Ford Focus. Nous avons reçu une estimation de 579,68 $ pour un nouveau condensateur, tandis que Car-Part.com indique encore qu’une pièce recyclée offrirait de grandes économies. À l’aide de la base de données en ligne des pièces offertes par les recycleurs canadiens, nous avons trouvé un prix moyen de 125 $ pour un condensateur original recyclé, une différence d’environ 455 $. Tout cela nous dit simplement qu’il y a des choix moins dispendieux quand vient le temps de remplacer des pièces. Généralement, c’est aussi possible de voir en ligne la qualité des pièces recyclées des recycleurs, car chaque pièce a reçu une note, soit A, B ou C. Les pièces vertes recyclées offrent des économies importantes aux propriétaires de véhicules, ce qui est bien pour leur porte-feuille. Ils peuvent ainsi dépenser leur argent durement gagné sur autre chose. Puisqu’ils ont économisé de l’argent à votre atelier, ils peuvent vouloir en dépenser un peu aussi. C’est le meilleur moment pour leur vendre un plan de service.

Canadian Auto Recyclers 2014


WINNING SOLUTION  SOLUTION GAGNANTE

BY/PAR ANDREW ARDIZZI

Good For the Earth

Bon pour la planète

Used parts foster greener environmental pastures.

Les pièces usagées créent un environnement plus vert.

I

t’s a sobering thought to think of how environmentally unfriendly something we rely on every day is. Right from its manufacturing point, inclusive of its daily and continued use, to its end-of-life processing, automobiles can bear a serious amount of weight down on the resiliency of our natural environment. What’s even more sobering and worth the moment of pause this forthcoming thought should illicit, is that roughly one-third of the total environmental damage caused by vehicles occurs before it even hits the road. Ponder all the individual materials needed to produce a single vehicle; the ores, plastics and rubbers need to come from somewhere. The individual parts need to be manufactured from the raw materials and in some cases subsequently shipped to other locations. Processing is costly, intensive and the far-reaching negative impacts on the earth can’t be understated, let alone overlooked. Once we get into end-of-life processing, harmful fluids and coolants can further damage the earth if they’re not handled properly and carefully by professionals. Auto recyclers have taken it upon themselves to initiate a change in thought, to be environmentally responsible. Understanding the long term detriments vehicle production poses to the earth, they work to ensure high percentages of vehicles can be salvaged and reused, with over 80 percent of a vehicle’s entire weight now being recycled. It’s estimated that modern auto recycling methods have decreased oil production by 80 million barrels. That’s a massive savings in energy alone. The recycling process lessens environmental pressures by reducing air and water pollution, while successful reclamations of toxic oils and fluids from vehicles provides an average of 40 litres worth of removed fluids for each vehicle that are used, re-used or disposed of responsibly. Once the fluids are safely extracted and the mechanical parts are removed, the unusable components of the vehicle are then scrapped and shredded, while the individual metals are separated and reused to make new vehicles and other common products. Like the renowned symbol, the recycling process is cyclical. The wheel continues to spin, with environmentally conscientious auto recyclers working on the frontlines to protect the environment for a better tomorrow.

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’est dégrisant de penser qu’une chose à laquelle on se fie tous les jours peut être si néfaste pour l’environnement. De sa fabrication à son traitement en fin de vie, en passant par son usage quotidien, l’automobile peut avoir un sérieux impact sur notre environnement. Ce qui est encore plus dégrisant est qu’environ un tiers des dommages environnementaux causés par les

véhicules ont lieu avant même qu’ils ne soient sur la route. Pensez à tous les matériaux individuels requis pour produire un seul véhi-

cule : minerais, plastiques et caoutchoucs doivent venir de quelque part. Les pièces doivent être fabriquées à partir de ces matériaux bruts et, dans certains cas, doivent être expédiées vers d’autres endroits. Le traitement est coûteux et l’impact négatif ne peut être minimisé ou ignoré. Lors du traitement de véhicules en fin de vie, les liquides nocifs peuvent aussi endommager la plante s’ils ne sont pas manipulés correctement par des professionnels. Les recycleurs automobile ont décidé de changer les mentalités et d’être responsables en matière d’environnement. Puisqu’ils sont conscients des problèmes à long terme que la production de véhicules peut causer à la planète, ils tentent de s’assurer qu’un grand nombre de véhicules peut être récupéré et réutilisé. Plus de 80 pour cent de poids total d’un véhicule sont maintenant recyclés. L’on estime que les méthodes modernes de recyclage automobile ont diminué la production d’huile de 80 millions de barils. C’est une économie d’énergie massive. Le processus de recyclage diminue les problèmes environnementaux en réduisant la pollution de l’air et de l’eau et la récupération d’huiles et de liquides toxiques génère une moyenne de 40 litres de liquide par véhicule. Ces liquides sont ensuite utilisés, réutilisés ou éliminés de manière responsable. Après que les liquides eurent été retirés avec sécurité et que les pièces mécaniques eurent été enlevées, les pièces non réutilisables du véhicule sont détruites, les métaux individuels sont séparés et réutilisés pour faire de nouveaux véhicules ou d’autres produits communs. Tout comme le logo célèbre, le processus de recyclage est cyclique. La roue continue de tourner et les recycleurs automobile environnementaux sont à l’avantgarde de la protection de l’environnement afin de nous offrir un meilleur avenir.

canadianrecycler.ca

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PROFIT BOOSTER  SOURCE DE PROFIT

The

Le

BY/PAR  MIKE DAVEY

Bottom Line bénéfice net Recycled parts save dollars and keep customers.

Les pièces recyclées aident à économiser de l’argent et à garder des clients.

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ecycled OE parts are often significantly less expensive than new OE parts, and that can help save money for both your shop and your customers. However, they can help on a deeper level too. The relationship a motorist has with their automotive service professional is like no other. What goes on beneath the vehicle’s skin is a closed book to most people. True, this arises in almost any situation where someone needs service or repair, but the relationship between, say, a homeowner and a plumber, is rather different. For one thing, it’s doubtful that any homeowner has taken the time to set up a regular schedule of maintenance with their plumber. The key to getting and keeping clients in any business is trust. First, last and always. Making sure to offer your customers Green Recycled Parts can help to build that relationship and further cement it with a new one.

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es pièces originales recyclées sont souvent beaucoup moins chères que les nouvelles pièces originales, et ça, ça peut faire économiser de l’argent à votre atelier et à vos clients. Mais ça peut aller beaucoup plus loin que ça. La relation qu’ont les conducteurs avec leur mécanicien est

sans pareil. Ce qui se passe sous le capot est un grand se-

cret pour la plupart des gens. C’est vrai que c’est le cas pour la plupart des situations où quelqu’un a besoin de réparations, mais la relation entre un plombier et un propriétaire, par exemple, est très différente. En effet, il est peu probable que le propriétaire ait organisé un horaire régulier d’entretien avec le plombier. La clef pour avoir des clients et les conserver est la confiance. D’abord, après et toujours. En offrant des pièces vertes recyclées à vos clients, vous pouvez développer une nouvelle relation et la cimenter.

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PROFIT BOOSTER  SOURCE DE PROFIT “It shows you’re looking out for them,” says Jim Barry, owner of Jim Barry’s Truck and Auto Repair in Arnprior, Ont. “Not everyone is going to go for them, but I always suggest a recycled part if I think it suits the job. Our customers appreciate that we’re looking out for them and trying to save them money.” Barry says that you do have to do business with a reputable supplier, but that progressive recyclers will not only “grade” the part and tell you how much mileage the vehicle had when it came in, but also offer warrantees. “The standard warrantee provides peace-ofmind for the shop and our client,” says Barry. “Some recyclers even offer a full parts-and-labour warrantee for a little extra. It’s great for showing clients that they don’t have to worry about these parts.” The key is to make sure you do business with yards you can trust. A good start is the membership list for the Automotive Recyclers of Canada (ARC), Canada’s national association of progressive automotive recyclers. Association membership means the recycler you’re dealing with is truly an automotive recycler, not a wrecker or junkyard. It also means that you’re really getting Green Recycled Parts, as environmentally friendly processes are also a condition of association membership. For a current list of ARC members, see the listings beginning on page 77.

« Ça démontre que vous avez leur intérêt à cœur », dit Jim Barry, propriétaire de Jim Barry’s Truck and Auto Repair à Arnprior, en Ontario. « Ce ne sont pas toutes les personnes qui en veulent, mais je propose toujours des pièces recyclées à mes clients si je crois que ça ferait l’affaire. Nos clients aiment qu’on pense à ces choses-là et qu’on veuille leur faire économiser de l’argent. » Barry dit que vous devez faire affaire avec un fournisseur qui a une bonne réputation. Non seulement les recycleurs progressifs donnent-ils une cote à la pièce et indiquent-ils le kilométrage du véhicule, mais ils offrent aussi des garanties. « Les garanties standards offrent une tranquillité d’esprit au propriétaire d’atelier et au client, dit Barry. Certains recycleurs offrent même des garanties pièce et main-d’œuvre. Ça démontre aux clients qu’ils n’ont pas besoin de s’inquiéter des pièces. » La clef est de vous assurer que vous faites affaire avec un recycleur en qui vous faites confiance. Vous pouvez commencer par la liste de membres de l’Automotive Recyclers of Canada (ARC), l’association nationale des recycleurs automobile progressifs. S’ils sont membres de l’association, c’est qu’ils sont véritablement des recycleurs automobile et non des casseurs de voiture ou de dépôts de ferraille. Ça signifie aussi que vous allez vraiment avoir des pièces recyclées vertes, car les processus environnementaux font partie des conditions d’admission à l’association. Pour une liste à jour des membres de l’ARC, veuillez consulter la page 77.

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GREEN AUTO AWARD  LE PRIX VERT

Green Believer

BY/PAR  MIKE DAVEY

Alan Gelman of GlennAlan Motors knows green recycled parts save time and money.

W

elcome to a new feature in Canadian Auto Recyclers magazine, the Green Auto Award. Each issue, we’ll profile a member of the automotive service or repair profession who does their part to help promote Green Recycled Parts to their clients and the public. Alan Gelman is the co-owner of GlennAlan Motors in Toronto, Ont. He’s also well-known to Toronto’s automotive community as the host of “Car Talk” on radio station CFRB for nine years, and more recently as the co-host with Dave Redinger of “Dave’s Corner Garage” on Zoomer Radio. There’s a particular story he likes to relate when you ask him about recycled auto parts. “A woman came into the shop with a car that needed repair,” says Gelman. “She was paying for the repairs herself, and it turned out the price of the new parts was more than the value of the car!” A desire to help his customer soon led Alan to look into the availability of recycled parts. He found that the price difference was enough to make the repairs affordable for his client, and the repair proceeded. “It was an older vehicle, and you have to ask yourself ‘Do we really want to put new parts on this?’ Using high-quality recycled parts allowed us to save that woman’s car, plus we saved money for both her and the shop.” Gelman also notes that there’s the environment to consider as well. “The environment is something we all have to take seriously,” he says. “There was a time when all auto recyclers were just called ‘junkyards,’ but times change. Now progressive operators are a positive example of what can be done in terms of recycling.” The quality of parts is always a concern for automotive service and repair professionals. That’s one of the reasons today’s progressive recyclers specifically seek out late model vehicles for parts. Very often, the source of these parts is a vehicle that has been in an accident and declared a total loss by the insurance company. However, there’s absolutely nothing wrong with the majority of the vehicle’s components. “From a garage owner’s perspective, how many times have you ordered a part and it comes in wrong? But now, most people have digital cameras. I can send the recyclers the picture, but most of the time I can verify it right on their website,” says Gelman. “That’s environmental too. It saves a trip, plus it saves us time and money.” 72

Fidèle au vert

Alan Gelman de GlennAlan Motors sait que les pièces recyclées font économiser du temps et de l’argent. Alan Gelman, coowner of GlennAlan Motors and co-host of “Dave’s Corner Garage.” Alan Gelman, copropriétaire de GlennAlan Motors et coanimateur de « Dave’s Corner Garage ».

B

ienvenue à la nouvelle rubrique du magazine Canadian Auto Recyclers : le prix Vert pour ateliers de réparation automobile. Chaque numéro mettra en vedette un membre de l’industrie qui aide à

promouvoir les pièces vertes recyclées. Alan Gelman est copropriétaire de GlennAlan Mo-

tors à Toronto, en Ontario. Il est bien connu au sein de la communauté automobile de Toronto en tant qu’animateur de l’émission de radio « Car Talk » sur les ondes de CFRB et en tant que coanimateur avec Dave Redinger de « Dave’s Corner Garage » sur Zoomer Radio. Lorsqu’on lui demande de parler de pièces recyclées, il aime raconter une histoire en particulier. « Une femme est entrée dans mon atelier avec une voiture qui avait besoin de réparations, raconte Gelman. Elle payait de sa poche et on s’est rendu compte que le coût de nouvelles pièces était plus que la valeur du véhicule! » Voulant aider sa cliente, Alan décida de rechercher la disponibilité de pièces recyclées. Il découvrit que la différence de prix était assez importante pour rendre les réparations abordables pour sa cliente. Et ces réparations ont eu lieu. « C’était un vieux véhicule et la question se posait : “Veut-on vraiment mettre de nouvelles pièces là-dedans?” L’utilisation de pièces recyclées de haute qualité nous a permis de réparer la voiture de cette dame tout en faisant économiser de l’argent à la cliente et à l’atelier. » Gelman note aussi qu’il faut tenir compte de l’environnement. « L’environnement est quelque chose qu’on doit tous prendre au sérieux, ditil. Jadis, les recycleurs automobile étaient appelés “cours à scrap”, mais les temps ont changé. Maintenant, les recycleurs progressifs donnent un exemple positif de ce que le recyclage peut accomplir. » La qualité des pièces est toujours une préoccupation pour les professionnels de la réparation automobile. C’est une des raisons pour laquelle les recycleurs progressifs d’aujourd’hui recherchent spécifiquement les vieux véhicules pour récupérer les pièces. Souvent, la source de ces pièces est des véhicules accidentés et déclarés comme perte totale par l’assureur. Par contre, il n’y a absolument aucun problème avec la majorité des composantes du véhicule. « Du point de vue d’un propriétaire de garage, c’est arrivé souvent qu’on commande une pièce et qu’on reçoive la mauvaise pièce. Mais maintenant, la plupart des gens ont un appareil photo numérique. Je peux envoyer la photo au recycleur, mais la plupart du temps, je vérifie le tout directement sur leur site Web, dit Gelman. Ça aussi c’est environnemental. Ça économise les déplacements en plus du temps et de l’argent. »

Canadian Auto Recyclers 2014


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PARTS INFORMATION  l  RENSEIGNEMENTS SUR LES PIÈCES

L’ACCÈS AU VIN ACCESS NUMÉRO VIN The right information helps recyclers help you.

T

Les bons renseignements aident les recycleurs à vous aider. BY/PAR

oday’s progressive auto recyclers are way ahead of the game when it comes to making sure they know which parts they have on hand at any given time. Computerized inventories that are regularly updated have essentially been the industry standard for years. There is a significant challenge to this, as recyclers and independent repairers do not have access to the same level of information that dealers do. Vehicle Identification Numbers (VINs) will allow dealers to access build information directly, but recyclers must use other tools and techniques to correctly identify parts. “For example, I was inputting a VIN yesterday, and it said the car had an automatic and a standard transmission,” says David Gold, co-owner of Standard Auto Wreckers. “Obviously, it can’t be both. It’s one or the other, but it won’t tell me which one. If a dealer had plugged in the same VIN, it would

74

MIKE DAVEY

D

e nos jours, les recycleurs progressifs sont en avance quand vient le temps de savoir quelles pièces ils ont sous la main à n’importe quel moment. Les inventaires informatisés qui sont régulièrement mis à jour sont un outil standard de l’industrie depuis des années. Mais il y a un défi important. En effet, les recycleurs et les réparateurs indépendants n’ont

pas accès aux mêmes renseignements que les concessionnaires. Les numéros d’identification du véhicule (VIN) permettent aux concessionnaires d’accéder directement aux renseignements sur la pièce, mais les recycleurs doivent utiliser d’autres outils et techniques pour bien identifier les pièces. « Par exemple, hier, je saisissais un VIN et il indiquait que la voiture avait une transmission automatique et manuelle », dit David Gold, copropriétaire de Standard Auto Wreckers. « Évidemment, ça ne peut pas être les deux. C’est

Canadian Auto Recyclers 2014


PARTS INFORMATION  l  RENSEIGNEMENTS SUR LES PIÈCES

have told them exactly which it was, as l’un ou c’est l’autre, mais ça ne me dit pas lewell as a wealth of other information.” quel. Si un concessionnaire avait saisi le même Recyclers need to know as much VIN, il aurait su exactement ce que c’était en about the vehicle as possible to continue plus d’une mine d’autres renseignements. » to serve their customers with high-qualLes recycleurs doivent en savoir autant au suity recycled parts. It’s just that simple. jet d’un véhicule pour continuer à offrir des pièces They can’t sell the part unless they know recyclées de haute qualité à leurs clients. C’est exactly what it is. aussi simple que ça. Ils ne peuvent pas vendre la “In general, the OEM has always taken pièce à moins de savoir exactement ce que c’est. the position that the build information is « Généralement, les fabricants de pièces The VIN will tell you everything you need to know about one of the reasons people become dealoriginales disent que ces renseignements sont that vehicle, but that’s assuming you have access to the OE build codes. ers,” says Terry Lindell. Lindell is the la raison pour laquelle les gens vont voir le conLe VIN vous dit tout ce que vous devez savoir sur un founder of Inventory Technology Syscessionnaire », dit Terry Lindell. Lindell est le fonvéhicule, si vous avez accès aux codes. tems, a company he later sold to Solera. dateur de Inventory Technology Systems, une “They built the vehicle, so they have the entreprise qu’il a ensuite vendue à Solera. « Ils right to keep that information.” ont construit le véhicule, alors ils ont le droit de conserver ces renseignements. » Tools such as the Hollander Interchange are what allow recyclers to get Des outils, comme Hollander Interchange, permettent aux recycleurs their customers the parts they need. The Hollander Interchange has been d’obtenir les pièces dont leurs clients ont besoin. Hollander Interchange existe, around in one form or another for over 75 years, and is currently available sous une forme ou une autre, depuis plus de 75 ans et est actuellement disas a printed manual, a CD-ROM and as part of Hollander’s yard manageponible sous forme de manuel imprimé et de cédérom. Il fait aussi partie des ment systems and parts locating network. systèmes de gestion de parc de Hollander et du réseau de localisation de pièces. Hollander is a Solera company. Solera has also recently launched AudaEHollander appartient à Solera qui a récemment lancé AudaExplore PartsView, xplore PartsView, which promises to help recyclers identify parts faster than lequel est censé aider les recycleurs à identifier des pièces plus rapidement ever before. PartsView includes 3D intelligent graphics, allowing users to roqu’avant. PartsView comprend des graphiques intelligents tridimensionnels qui tate individual parts, vehicle sections and assemblies a full 360 degrees, and permettent aux utilisateurs de tourner pièces, sections de véhicules et assemeven isolate a part from an assembly and display it on its own. blages de 360 degrés. Il peut même isoler une partie d’un assemblage.

canadianrecycler.ca

75


FEATURE  l  ARTICLES DE FOND

Qualité garantie

Guaranteed Quality Extended parts warranties help bring peace-of-mind.

La garantie prolongée pour pièces aide à garder la tranquillité d’esprit.

BY/PAR  ANDREW ARDIZZI

V

ehicles break down, parts wear out; it’s natural. So when the time comes to replace a car’s parts, consumers want to feel secure with their purchase. When it comes to recycled parts, having the option to purchase extended warranties puts to rest misconceptions about recycled parts’ quality, giving consumers peace of mind and purchasing comfort. “I think it raises the calibre of how we’re perceived as recyclers. By offering an extended warranty and honouring it you’re bringing your business up to a more professional level,” says Mary Poirer, owner of Valley Automotive. Poirer says she feels recyclers need to offer extended warranties to customers to demonstrate they stand behind their products, especially now that it’s becoming something consumers expect. “Customers are asking about our warranties. They’re worried about it because it’s a used part,” she says. “Extended warranties add a whole new layer of quality assurance the customer perceives as necessary with used parts.” Jim Counts, owner of Counts Consulting, says that assurance puts consumers at ease, as they know they can get a recycled part replaced as long it is still under the warranty. He says extended warranties contribute to improved business health for recyclers, while cultivating word-of-mouth business. Counts offers three separate warranties: 90 days, six months and one year. All three cover parts and labour for the duration, giving consumers that much more protection for their purchases. “Consumers want that, and it allows indie shops to offer the same assurance that dealerships provide, at a lower rate,” he says. “There’s no real downside.” Counts says an obstacle to standardizing extended warranties throughout the business is the perception that it’ll cost recyclers more to offer them, but he feels there’s no harm in offering good quality parts inside a warranty program. Poirer agrees, feeling every auto recycler should offer extended warranties and that like Counts she too offers one-year parts and labour warranties on engines and transmissions. But she’s taken it a step further. “We offer lifetime parts warranties on our starters and alternators at a fixed price of $99,” she says. “Customers are amazed at how good our warranty is.”

L

es véhicules tombent en panne, les pièces s’usent; c’est normal. Alors, quand vient le temps de remplacer les pièces d’un véhicule, les consommateurs veulent avoir confiance en leur achat, et la possibilité d’acheter des garanties prolongées bouscule les fausses idées concernant la qualité des pièces recyclées. « Je crois que ça augmente notre calibre en tant que recycleurs. En

offrant une garantie prolongée et en la respectant, vous rendrez votre entreprise encore plus professionnelle », dit Mary Poirer, propriétaire de Valley Automotive. Poirer pense que les recycleurs doivent offrir des garanties prolongées à leurs clients pour démontrer qu’ils croient en leurs produits. « Les clients veulent des garanties. Ils s’inquiètent parce que ce sont des pièces usagées, dit-elle. Les garanties prolongées

Extended warranties add a whole new layer of quality assurance.

que les clients considèrent comme étant nécessaire à l’achat de pièces usagées. » Jim Counts, propriétaire de Counts Consulting, dit que l’assurance rassure les clients, car ils savent qu’ils peuvent faire remplacer la pièce usagée tant qu’elle est sous garantie. Il dit que les garanties prolongées aident à améliorer la santé de l’industrie du recyclage, tout en

Les garanties prolongées ajoutent un tout nouvel aspect à l’assurance qualité.

76

ajoutent un tout nouvel aspect d’assurance qualité

encourageant le bouche-à-oreille. Counts offre trois différentes garanties : 90 jours, six mois et un an. Toutes trois couvrent les pièces et la main-d’œuvre pour la durée de la garantie, ce qui protège les clients encore plus. « Les clients le veulent et ça permet aux ateliers indépendants d’offrir la même assurance que les concessionnaires, à un prix plus bas, dit-il. Il n’y a pas d’aspect négatif. »

Counts dit qu’un des obstacles à la standardisation des garanties prolongées au sein de tous les ateliers est la perception que ça coûtera plus cher aux recycleurs de l’offrir, mais il croit qu’il n’y a pas de mal à offrir un programme de garantie sur des pièces de qualité. Poirer est d’accord et croit que tout recycleur devrait offrir des garanties prolongées. Tout comme Counts, elle offre aussi des garanties d’un an, pièces et maind’œuvre, sur les moteurs et les transmissions. Mais elle est allée un peu plus loin. « Nous offrons des garanties à vie sur certaines pièces, les démarreurs et les alternateurs, au prix fixe de 99 $, dit-elle. Les clients sont impressionnés par notre garantie. »

Canadian Auto Recyclers 2014


AUTOMOTIVE LISTINGS  l  ANNUAIRE

www.ara.bc.ca

100 Mile New and Used Auto Parts 5512 Sollows Cres., 100 Mile House V0K 2E0 t. (250) 395-1141/(877) 395-1133 100mileautoparts.com contact: Tom Auld A-1 Auto Salvage 1277 Commercial Way, Penticton V2A 3H4 t. (250) 493-6644/(800)663-6706 contact: Harvey Ryll A-Combined Auto Wrecking 1320 Riverside Rd., Abbotsford V2S 4J8 t. (604) 853-2184/(800) 403-6811 auto-recycling.com contact: Rick Hoekstra A-Prime Auto Wrecking Ltd. 10701 120 St. Surrey V3V 4G5 t. (604) 584-2886 f. (604) 584-2887 contact: Paul Belcourt A-Star Automotive Recyclers Ltd. 2782 Cessna Rd., Prince George V2N 2H8 t. (250) 963-3211 a-starauto.com contact: Marc Ouellet Ace German Used Parts 6077 Trapp Ave., Burnaby V3N 2V3 t. (604) 526-0806/(800) 274-4565 acegermanparts.com contact: Aviad Cohen Action Auto Wrecking 10559 120th St., Surrey V3V 4G4 t. (604) 584-6444/(877)902-2666 contact: Rob Fordyce Adrenaline Auto Recyclers PO Box 350, 117 Aylmer Rd., Chase V0E 1M0 (250) 679-7701 f. (250) 679-7709 contact: Gary Lanoue Affordable Auto Parts 6093 Spur Ave. Burnaby V3N 2V3 t. (604) 526-2883/(877) 526-2883 affordable-autoparts.com contact: Edward Chia

Als Auto Wrecking Ltd. 12123 103a Ave., Surrey V3V 3G7 t. (604) 584-5222 f. (604) 584-5510 alsautowrecking.com contact: Bill & Ray Berkenbos Annex Auto Parts Ltd. 1638 Harold Rd., Nanaimo V9X 1T4 t. (250) 754-3264 annexautoparts.com contact: contact: David Arnold Apple Valley Used Auto Parts 1052 Aldon Rd., Kelowna V1X 6Y6 t. (250) 766-0754/(877) 766-0754 contact: Winston Morgan

Brentwood Auto & Metal Recyclers 951 Marchant Rd., Brentwood Bay V8M 1E5 t. (604) 665-7282 f. (250) 544-1465 contact: Randy Oben

Duke Point Auto Recyclers Ltd. 821 Maughan Rd., Nanaimo V6X 1H5 t. (250) 722-2995 dukepointtruckparts.com contact: Rick Stewart

Canadian 4×4 Recyclers PO Box 819, Enderby V0E 1V0 t. (250) 838-6949/(800)443-7779 contact: Daryl Ramage

Elcam Auto Recyclers 6039 Trapp Ave., Burnaby V3N 2V3 (604) 525-5456/(877) 525-5454 elcamauto.com contact: Dina Campbell

Cariboo Towing and Auto Parts Box 258 150, Mile House V0K 2G0 t. (250) 296-3343 contact: Rennie Johnson Cee Gees Auto Wrecking Ltd. 12320 Mitchell Rd., Richmond V6V 1M8 t. (604) 321-0888 f. (604) 321-4170 ceegeesautorecycling.com contact: Derrik Robertson

Atlas Auto Wrecking 12771 Mitchell Rd., Richmond V6V 1M8 t. (604) 322-6607 contact: Dave Dean

Chapman Motors Limited 1040 Chapman Rd., RR 2 Cobble Hill V0R 1L0 t. (250) 743-3744/(800)663-7208 con-net.com/chapman contact: Carrah White

Aurora Truck Centre Ltd. Box 1508, Houston V0J 1Z0 t. (250) 845-7600/(888) 460-7600 highway16.com/awora contact: Dennis Opdendries

Coast Import Auto Supply 11880 Mitchell Rd., Richmond V6V 1T7 t. (604) 325-3275 contact: Ed Tretwold

B.C. Auto Wrecking Ltd. 2040 Schoolhouse Rd., Nanaimo V9X 1T4 t. (250) 754-7844/(800)567-2557 contact: Bryan Thomas

Comox Valley Auto Recyclers 3447 Royston Rd., Courtenay V9N 9P8 t. (250) 336-8555/(888) 336-8555 cvautorecyclers.com contact: Jim LeBrun

B&E Auto Supply 12100 Mitchell Rd., Richmond V6V 1M8 t.(604) 322-1498/(800) 242-1799 contact: Arman Bedroussian Belsum Auto Recyclers Box 241, Dawson Creek V1G 4G7 t. (250) 782-3213 contact: Dan Bell

Cooper’s Used Auto Parts Ltd. 3701 Highway 16E, Terrace V8G 1K1 t. (250) 635-4919 f. (250) 635-4999 contact: Gary McCarthy D & M Auto Recycling 1676 Shuswap Ave., Lumby V0E 2G0 t. (250) 547-2310 f. (250) 547-2301 autorecycling.com contact: Wayne Desabrais

Bens Towing & Auto Wrecking Ltd. PO Box 2855, Salmon Arm V1E 4R7 D & M Pickup & Auto Parts t. (250) 832-6512 f. (250) 832-1882 2575 Auburn Rd., Kelowna V1Z 3H7 contact: Ben Honcoop t. (250) 769-2122/(888) 661-6222 contact: Wayne Desabrais Blackys Auto Recycling Ltd. 4855 Trans Canada Highway, Dharney’s Salvage Enterprises Duncan V9L 6L3 23360 Fraser Highway, t. (250) 748-0341 f. (250) 748-2959 RR 3 Langley V3A 4P6 blackys.com t. (604) 530-0775 contact: John Blackham contact: Ueer Dharney canadianrecycler.ca

Ernie’s Used Auto Parts 4801 Minto Rd., Castlegar V1N 4C7 t.(250) 365-6225 f. (250) 365-2376 euap.com contact: Stuart Ady Farbrook Auto Wrecking Ltd. 823 6 St. NW, Cranbrook V1C 5L3 t. (250) 426-7465 contact: Dwayne Pocha

Kamloops Recycled Truck & Auto Parts 600 Athabasca St., Kamloops V2H 1C4 t. (250) 828-2030/(800)663-3932 recycledtruckparts.com contact: Kevin Storzok Kool Country Auto Parts Towing & Rads PO Box 2216, Invermere V0A 1K0 t. (250) 342-4400 f. (250) 342-4412 contact: Ivan Langley Discount Used Auto & Truck Parts Ltd. 5680 Production Way, Langley V3A 4N4 t. (604) 533-0122/(800) 665-5677 contact: Al Vaughan Malahat Auto Parts PO Box 33, Malahat V0R 2L0 t. (250) 478-4751 contact: Jeff Montgomery

Gateway Auto Wrecking 5660 198th St., Langley V3A 7C7 t. (604) 534-3377 f. (604) 534-3107 Maxwell Enterprises contact: Mike Woods 3330 Trans Canada Highway, Mill Bay V0R 2P2 Generic Towing & Auto Parts Ltd. t. (250) 743-9326 9319 81st Ave., contact: Ernest Maxwell Fort St. John V1J 6P6 t. (250) 785-6242 f.(250) 785-6202 North Central Truck Parts Ltd. generictowing.ca 1749 1st Ave., Prince George V2L 2Y8 contact: Bob Fedderly t. (250) 564-2224/(800) 663-5105 contact: Brent Mosdell Harris Auto Wrecking 3471 Old Babine Lake Rd., Northwest Used Auto Parts Smithers V0J 2N6 30746 South Fraser Way, t. (250) 847-2114 f. (250) 847-1445 Abbotsford V2T 6L4 contact: Leo Barendregt t. (604) 744-4500 (604) 744-4501 contact: Toni Lutar Highway 4 Auto Salvage PO Box 130, Coombs V0R 1M0 Oliver Auto Wrecking & Salvage t. (250) 248-8916 RR 4, 33645 91st St., Oliver V0H 1T0 contact: Lorne Dennuef t. (250) 498-3188 contact: Darcy & Misty Griffith Hope Import Auto Parts 22473 Ross Rd., Hope V0X 1L3 Pick A Part t. (604) 869-9007/(866) 869-9007 43645 Industrial Way, hopeimportauto.com Chilliwack V2R 4L2 contact: Peter Kozma t. (604) 792-1221 contact: Jim McCunnie Ideal Auto Wrecking Ltd. 45150 Vedder Mountain Rd., Pick-n-pull Auto Chilliwack V2R 4C3 & Truck Dismantlers t. (604) 824-1822 f. (604) 824-2930 1516 Stevens Rd., idealautowrecking.net Kelowna V1Z 1G2 contact: Clint Wilson t. (250) 769-9377 contact: Andy Cappis K & G Auto Recycling 20132 Industrial Ave., Pinedale Auto Wreckers Langley V3A 4K7 2955 Boeing Rd., t. (604) 530-7283 Prince George V2N 2H8 hondarecycledparts.com t. (250) 963-9641/(800) 663-8211 contact: Michael Jacob contact: James Ploeger 77

British Columbia

Aldergrove Auto Wrecking 27820 Swenson St., Aldergrove V4X 1H4 t. (604) 857-1818/(800)871-9711 contact: John Kwiatkowski


British Columbia l Alberta

AUTOMOTIVE LISTINGS  l  ANNUAIRE

Powerhouse Automotive PO Box 1120, 4620 Cumberland Rd., Cumberland V0R 1S0 t. (250) 336-2229/(800) 691-1188 powerhouseauto.ca contact: Trevor Montgomery Prince George Auto Wrecking Box 817, Prince George V2L 4T7 t. (250) 561-1111/(800) 663-8218 pgautowrecking.com contact: Kathy Taylor

Reids Auto Recycling Ltd. 6064 Trapp Ave., Burnaby V3N 2V4 t. (604) 521-1818 f. (604) 521-1805 contact: Stu & Teresa Reid Riteway Auto Wrecking Ltd. 43701 Industrial Way, Chilliwack V2R 4L2 t. (604) 792-0781/(800) 721-5515 contact: John Davy Sandy’s Auto Parts Ltd. 945 Dunford Ave., Victoria V9B 2S4 t. (250) 474-3141 contact: Wayne Irwin

Pro Auto Recyclers Abbotsford 2035 Queen St., Abbotsford V2T 6J3 t. (604) 857-2211 f. (604) 677-5285 Save on Parts Auto Wrecking importautorecyclers.com 6 3095 McCallum Rd., contact: Don Charlton Abbotsford V2S 7W4 t. (604) 557-1333/(866) 472-8366 Pro Auto Recyclers of Surrey contact: Shawn Kayvan 10645 120 St., Surrey V3V 4G5 t. (604) 580-5551/(888) 977-5566 Smokey Creek Salvage importautorecyclers.com PO Box 96 South, Slocan V0G 2G0 contact: Don Charlton t. (250) 359-7815 f. (250) 359-5965 contact: Gary Niminiken Pro Truck & Van Recyclers 2035 Queen St., Stave Falls Auto Wrecking Abbotsford V2T 6J3 29989 Dewndney Truck Rd., t. (604) 857-2211/(888) 977-5577 Mission V4S 1B7 protruckandvan.com t. (604) 462-7000 f. (604) 462-8803 contact: Don Charlton contact: John Kwiatkowski Ralph’s Pick-n-Pull – Import 10535 120 St., Surrey V3V 4G4 t. (604) 580-5479 f. (604) 580-5480 ralphsauto.com contact: Kent Smith Ralph’s Pick-n-Pull – Mitchell Island 12011 Mitchell Rd., Richmond V6V 1M7 t. (604) 325-8323 f. (604) 325-5105 ralphsauto.com contact: Howard Henderson

Super L’auto Recyclers Ltd. 4777 Cultus Lake Rd., Chilliwack V2R 4C6 t. (604) 858-3341 f. (604) 824-7894 superlauto.com contact: Brad Campbell Tom Cat Auto Recycling Ltd. 1297 Glenshire Dr., Victoria V9C 3W7 t. (250) 474-0253 contact: Tom Lowery Universal Auto Wreckers Ltd. 1701 Quesnel Hixon Rd., Quesnel V2J 5Z5 t. (250) 992-7095 contact: Zarko Mamic

Ralph’s Pick-n-Pull – Richmond 13151 Mitchell Rd., Richmond V6V 1M7 t. (604) 321-4555 f. (604) 321-4243 ralphsauto.com Valley West Automotive contact: Sam Young Box 1144, Summerland V0H 1Z0 t. (250) 494-0010/(800) 644-5441 Ralph’s Pick-n-Pull – Surrey contact: Brigette Haverkamp 10731 Scott Rd., Surrey V3V 4G5 t. (604) 580-5477 f. (604) 580-4188 Van Auto Wrecking Ltd. ralphsauto.com 1386 Commercial Way, contact: Royce Smith Penticton V2A 3H6 t. (250) 493-1411 Ralphs Empire Used Auto Parts contact: Craig Fletcher 1210 Sumas Way, Abbotsford V2S 8H2 Wasney Automotive Ltd. t. (604) 530-9104 f. (604) 864-8865 6011 Trapp Rd. Burnaby V3N 2V3 ralphsauto.com (604) 526-4266/(866) 526-4266 contact: Neil James contact: Ed Wasney

78

West Wood Used Auto Parts 2792 Barnet Highway, Coquitlam V3B 1B9 t. (604) 464-8244 f. (604) 464-0885 contact: Murray Langlais

All in One Auto Parts Highway 1/Highway 561, RR 1, S 13, Box 37 Strathmore T1P 6J1 t. (403) 644-2211 contact: Oleg Kravets

Westside Used Auto Parts PO Box 1065, Salmon Arm V1E 4P2 Allen & Sons Auto Recyclers Ltd. t. (250) 832-9776 f. (250) 832-2659 9808 54 St. SE, Calgary T2C 4E6 contact: Bob Henry t. (403) 236-5991 f. (403) 236-7994 haveparts.com contact: Blair Allen

www.aarda.com

A-1 Auto Parts 5338 1A St. SE, Calgary T2H 1J2 t. (403) 255-4322/(800) 958-3339 f. (403) 258-0591 contact: Pack Phelps A-1 Parts For Less 7320 36 St. NE, Calgary T3J 4C9 t. (403) 280-8888 f. (403) 293-9796 contact: Sam & Holly

Allwest Auto Parts Inc. 4415 76 Ave., Edmonton T6B OA3 t. (780) 465-4730/(800) 528-1483 f. (780) 466-6842 allwestparts.com contact: Ed Wiersma Badger Truck Parts Site 16, Comp 6, Legal T0G 1L0 t. (780) 961-2522/(800) 537-7183 f. (780) 961-2296 badgertrucks.com contact: Leo Panchyshyn Barrhead Auto Parts & Salvage Ltd. Site 13, Box 6, RR 2, Barrhead T7N 1N3 t. (780) 674-3443/(888) 577-4377 f. (780) 674-6303 contact: Steven Bowick

A-1 Willy’s Parts Place Inc. 7770 40 Ave., Red Deer T4P 2H9 t. (403) 346-7278 f. (403) 346-8120 Black Diamond Auto contact: Bill & Sandra Schnepf Parts & Recycling Ltd. Box 1270, Lot 2 168 St. W, A.A. Affordable Autowrecking Black Diamond T0L 0H0 5620 94 Ave. SE, t. (403) 561-0126 Calgary T2C 3Z3 contact: Raj Gill t. (403) 236-8116/(800) 247-6641 aaaffordable.com Black Gold Import Auto Parts Ltd. contact: David & Tami Lumsden 2106 7 St., Nisku T9E 7Y2 t. (780) 955-7266/(800) 661-5628 Advance Auto Parts Ltd. f. (780) 955-2473 21203 109 Ave., blackgoldimportautoparts.com Edmonton T5S 1X5 contact: Rick Dupuis t. (780) 447-3588/(888) 447-3588 f. (780) 447-4640 BPK Auto & Truck Parts contact: Mark Lloyd Box 1794, St. Paul T0A 3A0 t. (780) 645-2363 f. (780) 645-5599 Alberta Auto Wreckers contact: Brian A Kotowich 41 Industrial Dr. SE, Redcliff TOJ 2PO Buck$ Auto Parts t. (403) 548-3149/(800) 465-7692 PO Box 3196 Clover Bar Rd., f. (403) 548-2455 Sherwood Park T8H 2T2 albertaautowreckers.net t. (780) 464-6996 f. (780) 449-4312 contact: Barry Reppnack bucksautoparts.com contact: Doug Sim Aldon Auto Salvage Ltd. Box 3, Lamont TOB 2RO Bucks Auto Parts t. (780) 895-2524/(800) 661-8814 PO Box 129, Station T, f. (780) 895-7555 Calgary T2H 2G7 aldonauto.com t. (403) 276-2825 f. (403) 252-7780 contact: Terry Carter contact: Ray Wall

Canadian Auto Recyclers 2014

Calgary Pick N Pull Box 4, 8600 Barlow Trail SE, Calgary T2C 2N6 t. (403) 279-7777 f. (403) 236-8984 contact: Rob Lewis Camrose Auto Wreckers Ltd. 4213 37 St., Camrose T4V 4S2 t. (780) 672-2378/(888) 805-9333 f. (780) 672-5578 camroseautowreckers.com contact: Guy Turnbull Central Auto & Truck Parts 12909 170 St., Edmonton T5V 1R1 t. (780) 447-1767/(800) 463-5724 f. (780) 447-1770 contact: Nick Spina City Auto & Truck Parts Ltd. 5504 17 St., Edmonton T6P 1T6 t. (780) 440-1400/(800) 667-2618 f. (780) 466-7655 contact: David Holloway Dimsdale Auto Parts Ltd. RR 2, Site 2, Box 25, Grande Prairie T8V 2Z9 t. (780) 532-6880 f. (780) 532-6610 contact: Elliot Eagle Head Auto Parts 704 Westridge Rd., Strathmore T1P 1H8 t. (403) 934-3434 f. (403) 934-3368 contact: John Carreon Ed’s Auto Salvage 11040 93 Ave., Westlock T7P 2N2 t. (780) 349-4691/(800) 661-9033 f. (780) 349-4737 edsautosalvage.com contact: Ed McCormick Edmonton Pick N Pull 18649 118A Ave., Edmonton T5S 1R2 t. (780) 447-3821 f. (780) 447-3183 contact: Adrienne Van Der Heiden Empire Truck Parts 2820 52 St. SE, Calgary T2B 1N2 t. (403) 272-3319 f. (403) 273-2106 contact: Anthony McKervey Flatla Auto Wrecking RR 1, Tilley TOJ 3KO t.(403) 377-2484 f. (403) 377-2415 contact: Dale Flatla


AUTOMOTIVE LISTINGS  l  ANNUAIRE

Forest Lawn Parts Depot 4215 35 St. SE, Calgary T2B 3C6 t. (403) 272-3343/(800) 463-0562 f. (403) 248-4804 flapp.ca contact: Vitaly Kobrusev Grove Auto & Truck Wrecking Box 3374, Spruce Grove T7X 3A7 t. (780) 962-9600/(800) 256-1655 f. (780) 962-6995 groveautowrecking.com contact: Sukh Dhillon Hall’s Auto & Truck Parts Ltd. 55551 Range Rd., Fort Saskatchewan T8L 4A8 t. (780) 998-3913/(800) 661-8808 f. (780) 998-3943 hallsautoandtruckparts.com contact: Albert Fyithe Harry’s Auto Wrecking 10032 128 Ave., Grande Prairie T8V 6K7 t. (780) 532-5558/(800) 661-8817 f. (780) 539-6130 harrysauto.com contact: Randy Montgomery Hondatoy Automotive Ltd. 14325 114 Ave. NW, Edmonton T5M 2Y8 t. (780) 453-6711/(800) 661-3957 f. (780) 452-8735 hondatoy.com contact: Dave Rusnell Jasper Auto Parts 5410 76 Ave., Edmonton T6B OA6 t. (780) 468-6655/(800) 294-4784 f. (780) 465-7725 jasperautoandtruck.com contact: Jack Cohen Jaybeck Truck & Auto Salvage Ltd. 6005 76 Ave., Edmonton T6B OA7 t. (780) 465-7373/(800) 279-0616 f. (780) 468-7044 jaybeck.com contact: Travis Albert

Jayman Metals Inc. 423 Taracove Estate Dr. NE, Calgary T3J 4S8 t. (403) 813-2392/(877) 529-6260 f. (187) 751-3008 contact: Jay Gill Kendale Truck Parts Ltd. 12917 53 St., Edmonton T5A 2E7 t. (780) 476-1066/(800) 661-1994 f. (780) 475-1799 kendaletruckparts.com contact: Barry MacDonnell Lake City Services Ltd. 2 Industrial Dr., Sylvan Lake T4S 1P4 t. (403) 887-3901/(888) 887-9909 f. (403) 887-3303 lakecityservices.com contact: Al & Wendy Quick

Reg’s Auto Wreckers Ltd. 4562 46 Ave., Lacombe T4L 2C6 t.(403) 782-3989/(800) 661-1328 f. (403) 782-7500 contact: Ron G. Campbell

Western Auto & Truck Parts 2602 52nd St. SE, Calgary T2B 1N2 t. (403) 272-8891 contact: David Cohen

Rodway Auto Parts Ltd. 7203 103 St., Edmonton T6E 4A9 t. (780) 433-1402/(888) 433-1402 f. (780) 433-0191 contact: Larry Skinner

SGI North Battleford Salvage 11302 6th Ave. N, Battleford S9A 0M3 t. (306) 446-1950/(800) 667-1322 f. (306) 446-3899 contact: Brian Smuk

Runzer’s Truck Parts 3315 64 Ave., Edmonton T6P 1N7 t. (780) 465-6155/(800) 308-3703 f. (780) 469-2788 contact: Fred Runzer

Affiliated Auto Wrecking 1920 Quebec Ave., Saskatoon S7K 1W1 Stampede Auto Recycling t. (306) 242-1414 f. (306) 260-5971 3020 52nd St. SE, Calgary T2B 1N2 contact: Mark Riffel t. (403) 235-2200 Lethbridge Auto Parts contact: Jorge Orozco All Parts Automotive Stewart Industrial Park, Highway 6 N, Regina S4P 3H1 Lethbridge T1J 4P4 Sunlight Auto Parts t. (306) 757-4321 t. (403) 320-5252/(866) 320-5252 PO Box 573, 1126 Twp Rd. 294, contact: Keith Kabay f. (403) 328-2556 Crossfield TOM OSO lethbridgeautoparts.ca t. (403) 946-9911 Amigo’s Auto Wrecking Ltd. contact: Len Bloomberg sunlightautoparts.com Box 58, Clavet S0K 0Y0 contact: Mario Radovic t. (306) 934-6701 f. (306) 757-4321 LKQ Canada Alberta contact: Miles Bentley Box 17, Site 1, RR 4, Superior Auto Parts Ponoka T4J 1R4 Box 5208, Stn Main, Edson T7E 1T4 Brock Salvage t. (403) 783-5189 t. (780) 712-4066/(888) 788-8400 905 Dufferin Ave., lkqonline.com f. (780) 712-4414 Saskatoon S7J 1B6 Tracy Gadbois contact: Brian Thompson t. (306) 242-4134 brocksalvage.com Marshall Auto Wreckers Ltd. Trappers Auto Parts contact: Dave Brock 90069 Range Rd. 212, 5719 50th Ave., Whitecourt T7S 1P2 Lethbridge T1J 3Z8 t. (780) 706-2255 f. (780) 778-2991 Bucks Auto Parts t. (403) 328-3316 f. (403) 328-3650 trappersautoparts.com PO Box 860, Regina S4P 3B1 marshallauto.com contact: Travis Day t. (306) 721-7283 contact: Dave Schandor contact: Ron Collette Useable Used Auto Part Midtown Import Auto Parts 238 31 St., Lethbridge T1H 3Z3 Bucks Auto Parts 11204 119 St. NW, t. (403) 317-3166/(877) 317-3166 Box 28066, Westgate RR 3, Edmonton T5G 2X3 f. (403) 317-1250 Saskatoon S7M 5V8 t. (780) 455-6660 useableused.com t. (306) 249-7278 contact: Michael Yong contact: Darcy Jordan contact: Ron Collette P&S Auto Parts & Service 6728 36 St. NE, Calgary T3J 4C8 t. (403) 285-8400/(800) 661-2830 f. (403) 285-9009 contact: Pritam Rai Popow & Sons Body Shop Ltd. 5017 49 St., Lacombe T4L 1Y2 t. (403) 782-3771/(800) 661-1573 f. (403) 782-3860 contact: Leo Popow Practical Auto Recyclers Ltd. 16743 113 Ave., Edmonton T5M 2X3 t. (780) 444-6591 f. (780) 452-0180 practicalauto.com contact: John Tomten

Valley Auto Recyclers Ltd. – Drumheller 900 Premier Way, Box 1717, Drumheller T0J 0Y0 t. (403) 823-5337 contact: Lloyd & Chris Morgan

Dale and Lisa’s Farm & Auto Box 245, Mossbank S0H 3G0 t. (306) 354-7797 f. (306) 354-7797 contact: Dale & Lisa Nagel

Vermillion Valley Auto Parts Ltd. 4804 40 St., Vermilion T9X 1H5 t. (780) 972-3879/(888) 464-8733 f. (780) 853-1980 contact: Max Betz

Jensen’s Auto Salvage Webb S0N 2X0 t. (306) 674-2201 f. (306) 674-2200 contact: Kris Jensen

Red Wing Auto Recyclers VS Truck Works Inc. Highway 2 North Pine Village, Box 476, Oyen TOJ 2JO Prince Albert S6V 5R3 t. (403) 972-3879 f. (403) 972-2001 t. (306) 922-2210 f. (306) 922-2689 contact: Gordon Van Sickle contact: Bruce Ehaman canadianrecycler.ca

SGI Moose Jaw Salvage 320 North Service Rd., Moose Jaw S6H 4N9 t. (306) 691-4588/(800) 667-5133 f. (306) 691-0200 contact: Ron Macknac

Alberta l Saskatchewan

Foothills Mechanical, Tow & Used Parts Box 1685, Rocky Mountain House T4T 1B3 t. (403) 845-3990/(888) 869-8785 f. (403) 845-3991 foothillsmechanical.com contact: Richard Opdendrief & Rick Morrish

SGI Regina Salvage 460 Fleet St., Regina S4N 7N7 t. (306) 775-6025/(800) 667-3664 f. (306) 721-2642 contact: Allan Ripplinger SGI Salvage Head Office 2260 11th Ave., Regina S4P OJ9 t. (306) 751-1787/(800) 667-8015 f. (306) 721-6575 contact: Cheryl Hoimyr SGI Saskatoon Salvage 110 English Cres., Saskatoon S7K 8A5 t. (306) 683-2300/(800) 667-3973 f. (306) 683-2370 contact: Jerome Hoffart SGI Yorkton Salvage 245 York Rd. E, Yorkton S3N 2X3 t. (306) 786-2480/(800) 667-1482 contact: Conrad Melnychuc Silver Star Salvage 225 8th Ave. NW, Moose Jaw S6H 1T9 t. (306) 693-6157 f. (306) 693-6118 silverstarsalvage.com contact: Cal Anderson Southside Auto Wreckers Box 1256 Highway 39 E, Weyburn S4H 2L5 t. (306) 842-2641 f. (306) 842-6007 contact: Rene/Don/Ed Bourassa Southwest Automotive Box 38, Mendham SON 1P0 contact: Richard Palynchif TopLine Salvage Box 1541, Moose Jaw S6H 7A8 t. (306) 692-7398 f. (306) 692-7398 contact: Jack Smith Vic’s Automotive Ltd. 1917 Sidney St., Swift Current S9H 5K2 t. (306) 773-2928/(800) 387-0717 f. (306) 773-7799 contact: Alan Fontaine 79


Manitoba l Ontario

AUTOMOTIVE LISTINGS  l  ANNUAIRE

Progressive Auto Parts Box 45025, RPO Regent Winnipeg R2C 3A0 t. (204) 982-3010/(877) 804-1566 contact: Duane Cletstad

www.arm.mb.ca

Aimes Auto Parts 15 Aimes Rd., Winnipeg R3X 1V4 t. (204) 257-0858/(800) 821-5716 f. (204) 253-8499 contact: Emile & Louie Hogue Alexanders Auto Parts PO Box 247, Flin Flon R8A 1M9 t. (204) 687-6350/(866) 274-6805 contact: Ron Alexander Allied Auto Parts 1911 King Edward St., Winnipeg R2R 0N3 t. (204) 633-2540/(888) 233-3332 contact: Alex Gilman

Supreme Auto Parts 602 Pittsburg Ave., Selkirk R0G 0W9 t. (204) 482-6128 contact: Lionel Poirier Team Auto Parts 2025 Plessis Rd., Winnipeg R2C 5C7 t. (204) 222-7333/(888) 832-6870 teamauto.mb.ca contact: Kim Lucko Wesman Salvage 855 49th St., East Brandon R7A 6S3 t. (204) 726-8080/(877) 284-7278 contact: Darlene Pelletier

Direct Auto Parts 155 Highway 1, St. Francois Xavier R4L 1A1 t. (204) 864-2000/(888) 864-2484 contact: George Shea Gill’s Auto Parts 2933 Day St., Winnipeg R2C 2Z2 t. (204) 222-7799/(877) 661-8277 f. (204) 222-9519 contact: Gary J & M Truck Recycling Ltd. 303 Parkdale Rd., St. Andrews R1N 3N9 t. (204) 338-1458/(866) 744-0650 contact: Joe Schers K&K Pick-up Parts Ltd. PO Box 62, Oakville R0H 0Y0 t. (204) 267-7355/(877) 258-9236 f. (204) 267-7353 contact: Kelly Ducharme

www.oara.com

#9 Auto Wreckers 8692 Highway 9, RR 4, Tottenham L0G 1W0 t. (905) 936-4943/(800) 263-3267 f. (905) 936-3838 number9auto.com contact: Amo Paone 400 Auto Wreckers Ltd. 72 Sluse Rd., Holland Landing L9N 1G8 t. (905) 853-6611/(800) 565-8402 f. (905) 853-0402 400auto.com contact: Tom Huehn

Kildonan Auto Parts 2850 Day St., Winnipeg R2C 2Z2 t. (204) 985-5000/(800) 665-7278 kildonan.com contact: Nicolle Blayden

404 Auto Recycling Ltd. Box 254, 18288 Kennedy Rd., Sharon L0G 1V0 t. (905) 836-4045/(866) 277-4045 f. (905) 473-9052 404autorecycling.com contact: Dan Smith

LKQ Action Auto Parts 2955 Day St., Winnipeg R2C 2Z2 t. (204) 224-5678/(800) 665-6651 f. (204) 222-8466 action-parts.com contact: Willis Thys

406 Auto Parts Inc. 1665 Beaverdams Rd., Thorold L2V 4T3 t. (905) 227-4067/(888) 377-7531 f. (905) 227-4066 406autoparts.com contact: Joe Serravalle

80

A & L Auto Recyclers Inc. PO Box 111, 7525 County Rd. 42, Comber N0P 1J0 t. (519) 687-2886/(800) 265-2128 f. (519) 687-2465 auto-recyclers.com contact: Jeff Lanoue

Autoland of Delhi Ltd. RR 1, 2093 Pinegrove Rd., Simcoe N3Y 4J9 t. (519) 582-2840/(800) 265-8008 f. (519) 582-4558 autolandofdelhi.com contact: Randy Roloson

A-1 Auto Wreckers 106 Onondaga Rd. E, Brantford N3T 5L4 t. (519) 756-0410/(800) 465-2663 f. (519) 756-0495 contact: Darcy Garbedian

B.O.S. Auto Parts 3955 County Rd. 42, Windsor N9A 6J3 t. (519) 969-4621/(800) 387-9227 f. (519) 972-1911 bosautoparts.com contact: Rob Indig

AADCO Auto Parts 38 Hansen Rd. S, Brampton L6W 3H4 t. (905) 789-9313/(866) 283-7278 f. (905) 789-9311 aadco.ca contact: Don Fraser

Bucks Auto Parts 304 104 St., Thunder Bay P7E 0A3 t. (807) 623-5222 f. (807) 622-6630 bucksautoparts.com contact: Dan Tocheri Cambridge Auto Parts & Wreckers Box 663, 2155 Main St. E, Cambridge N1R 5W6 t. (519) 623-0229/(866) 882-9878 f. (519) 623-1473 contact: Brian Garbedian Car-go Auto Recyclers PO Box 434, 136 Imperial Dr., North Bay P1B 8H5 t. (705) 497-1602/(800) 267-2991 f. (705) 494-7863 contact: Chris Sutherland

BCA Services PO Box 26, Stn Main, Milton L9T 2Y3 t. (519) 853-1738 f. (519) 853-1738 contact: Brian Asbury Carcone’s Auto Recycling 1030 Bloomington Rd., Aurora L4G 0L7 Beeton Truck & t. (905) 773-5778/(800) 263-2022 ABA Auto Parts Auto Wreckers Ltd. f. (905) 773-0482 1726 Morton Line, Cavan L0A 1C0 RR 2 4049 8th Line, carcone.com t. (705) 745-7045 f. (705) 742-7788 Bradford L3Z 2A5 contact: Michael Carcone contact: Mary McCaskie t. (905) 775-6534 f. (905) 775-1406 beetontruckandauto.com CarZ Auto Recycling Abe’s Auto Recycling contact: Tom Monaghan 15550 Simcoe St., Sunderland L0C 1HO 2532 Concession Rd. 3, t. (705) 357-0202/(855) 330-0202 Bowmanville L1C 1K8 Bell City Auto Center Inc. f. (705) 357-0125 t. (905) 623-5756/(888) 355-5666 PO Box 22036, carzauto.ca f. (905) 697-8118 100 Old Onondaga Rd. E, contact: Sam Kanoun contact: Abe Afana Brantford N3S 7V1 t. (519) 759-4662/(800) 265-8498 Caughill Auto Wreckers Ltd. Advanced Auto Parts f. (519) 759-2654 256 East West Line, RR 3, RR 1, 70081 Ausable Line, bellcityauto.com Niagara-on-the-Lake LOS 1JO Exeter N0M 1S4 contact: Jeff Martyniuk t. (905) 934-1941/(800) 667-7479 t. (519) 234-6252 f. (519) 234-6538 f. (866) 286-1430 contact: Bob VanValkengoed Bickell Auto Parts caughillauto.com 997 Carpin Beach Rd., contact: Wally Dingman Ajax Auto Wreckers Sault Ste. Marie P6A 6K4 140 Dowty Rd., Ajax L1S 2G4 t. (705) 779-2621/(800) 461-2225 Central Truxx t. (905) 686-1771/(888) 565-6915 f. (705) 779-2813 412 Birch’s Rd., North Bay P1A 4A9 f. (905) 686-7580 contact: Mike Labelle t. (705) 474-7130/(877) 409-1999 ajaxautowreckers.com f. (705) 474-7753 contact: Steve Monaghan Bodyline Auto Recyclers centralauto.ca 185 Bancroft St., Hamilton L8E 4L4 contact: John Kain Andy’s Auto Wreckers t. (905) 573-7000/(800) 263-1329 1760 Pension Ln., London N5W 6C1 f. (905) 573-7005 Chabot Auto Parts t. (519) 451-1454 f. (519) 451-5978 bodyline.ca 1361 Rosslyn Rd., andysautowreckers.com contact: Dave McDonald Thunder Bay P7E 6W1 contact: Derek Nixon t. (807) 577-1411/f. (807) 577-4021 Boston Auto Wreckers contact: Willis Chabot Andy’s Country Repairs 113 McCormack Ave., RR 4, Walkerton N0G 2V0 Toronto M6N 1X8 Cindy Lou’s Auto Rekker t. (519) 881-0373 f. (519) 881-2284 t. (416) 769-1133 f. (416) 769-1136 1366 Government Rd., contact: Andy contact: Mike Maio North Timmins P4N 7E3 t. (705) 268-7999 f. (705) 268-1089 Arnprior/Ottawa Auto Parts Bray Auto/Truck Recyclers contact: Barry Edwards 5445 Madawaska Blvd., RR 1, 6082 32 Side Rd., Arnprior-Ottawa K7S 3H4 Acton L7J 2L7 Clere-Vu Auto Wreckers t. (613) 623-7361/(800) 267-7386 t. (519) 853-3100/(800) 265-9419 37664 Highway 8, RR 2, f. (613) 623-0191 f. (519) 853-2514 Clinton N0M 1L0 a-oautoparts.com brayauto.ca t. (519) 482-3211 f. (519) 482-1419 contact: Alan Aumont contact: Bob Bray contact: William Hoggarth

Canadian Auto Recyclers 2014


AUTOMOTIVE LISTINGS  l  ANNUAIRE

Cooksville Auto Recycling 3378 Mavis Rd., Mississauga L5C 1T8 t. (905) 277-0356/(800) 433-7359 f. (905) 277-3117 cooksville.com contact: Mark Humphrey Corey Auto Wreckers 1804 Gore Rd., London N5W 6B8 t. (519) 455-9040/(800) 265-9250 f. (519) 455-2851 coreyautowreckers.com contact: Bill Wyatt County Auto Parts PO Box 564, 1335 Erie Rd. S, Harrow N0R 1G0 t. (519) 738-9290 f. (519) 738-2519 countyautoparts.ca contact: Randy

Durham Auto Parts 124 Reach Industrial Park Rd., Port Perry L9L 1B2 t. (905) 686-3775 f. (905) 985-0629 contact: Daniel Langille

Glencoe Auto Recyclers 249 McKellar St., Glencoe N0L 1M0 t. (519) 287-2222 f. (519) 287-5201 glencoeauto.com contact: Darin Baker

Early’s Auto Parts 7700 Highway 89 West, Alliston L9R 1V1 t. (705) 435-7708 f. (705) 435-1655 earlysautoparts.com contact: Earl Graham

Godbout Auto Services Inc. PO Box 681, 2416 Highway 17 E, Kenora P9N 3X6 t. (807) 548-5050/(877) 365-6491 f. (807) 548-8034 contact: Nathan Godbout

Erin Auto Recyclers 9572 Side Rd. 17, Erin N0B 1T0 t. (519) 833-9775 f. (519) 833-0339 contact: Rob Smith Fenton Auto Parts RR 5 Orillia, L3V 6H5 t. (705) 325-4475/(800) 461-0251 f. (705) 325-3122 fentonautoparts.com contact: Paul Barton Fergus Auto Recyclers 6252 County Rd. 29, Fergus N1M 2W5 t. (519) 843-2948/(888) 615-9222 f. (519) 843-4304 fergusauto.com contact: Bob Vanleeuwen

Covill Auto Wreckers RR 1, Brockville K6V 5T1 t. (613) 348-3484 f. (613) 348-1321 Flesherton Auto Recyclers Inc. contact: Ted Kirby 773656 Mun. of GH RR 2, Proton Station N0C 1L0 Dave’s Truck & Auto Parts Ltd. t. (519) 924-2315/(800) 463-6002 112 Falldown Ln., Carp K0A 1L0 f. (519) 924-3530 t. (613) 839-8733/(800) 267-9110 fleshertonautorecylers.com f. (613) 839-5590 contact: Ted Pattison davesautoparts.on.ca contact: Dean Hellyer Fody Auto Wreckers Ltd. RR 2, 624 Mall Rd., Tillsonburg N4G 4G7 Deer Lake Auto Recyclers Inc. t. (519) 842-8334/(800) 265-9320 823 Stephenson Rd. 1E, f. (519) 842-2008 Port Sydney P0B 1L0 fodyautomotiveplus.com t. (705) 385-1322/(866) 409-7779 contact: Chris Fody f. (705) 385-8169 contact: Ken McKean Formula Auto Wreckers 22081 Kennedy Rd., RR 2, Dom’s Auto Parts Queensville L0G 1R0 Company Ltd. t. (905) 475-0285/(800) 594-7509 1604 Baseline Rd. W, f. (905) 473-7001 Courtice L1E 2S5 contact: Sam Farhat t. (905) 434-4566/(800) 481-7272 f. (905) 434-7997 Freelton Auto & Truck Parts domsauto.com & Equipment Co. Ltd. contact: Dom Vetere 963 Regional Rd. 97, Puslinch N0B 2J0 Doug’s Auto Parts Ltd. t. (905) 659-3323 f. (905) 659-3347 2437 Mundell Rd., contact: Ken Henderson Joyceville K0H 1Y0 t. (613) 542-3256/(800) 267-0235 G&L Auto Recycling f. (613) 542-2908 4537 Navan Rd., RR 2, Navan K4B 1H9 dougsautoparts.ca t. (613) 824-4985 f. (613) 824-0395 contact: Kevin Hart contact: Wayne

J&J Auto Recyclers 456 Highway 77 N, Leamington N8H 3V6 t. (519) 326-6146/(800) 603-2886 f. (519) 326-9390 jandjautorecyclers.com contact: Joe George

Lampman Salvage 8252 Concession 3 Caistor Centre L0R 1E0 t. (905) 957-2193 f. (905) 957-4667 contact: Doug Lampman

LaSalle Auto Centre Ltd. 214 LaSalle Rd., Jackson’s Auto Body Sarnia N7T 7H5 and Wreckers t. (519) 337-7533/(800) 561-8225 62059 Regional Rd. 24, RR 1, f. (519) 336-5267 Fenwick L0S 1C0 lasalleautocentre.com t. (905) 899-3006 f. (905) 899-2368 contact: Dan Cloutier Greely Auto Parts Recycling contact: Melvin Jackson 6441 Bank St., Metcalfe K0A 2P0 LH Jenkins Ltd. t. (613) 821-2300 f. (613) 821-3060 Jones Auto Wreckers 36215 Blackhole Rd., RR 4, contact: Roukoz Saghbini 1 Thora Ave., Scarborough M1L 2P7 Goderich N7A 3Y1 t. (416) 690-0821 t. (519) 524-2181 f. (519) 524-9856 Hank’s Auto Wreckers contact: Paul Monaghan contact: Scott Jenkins 2637 Hergott Rd., St. Clements N0B 2M0 t. (519) 699-5283/(800) 265-6179 KAP Collision & Autoglass LKQ Dominion f. (519) 699-4744 135 Ash St., Auto Recycling hanksautowreckers.com Kapuskasing P5N 2E1 404 Fruitland Rd., contact: Mike Nissen t. (705) 335-8449 f. (705) 335-8618 Stoney Creek L8E 5L9 eastviewchev.ca t. (905) 570-8797/(800) 668-9593 Hanover Auto Wreckers Ltd. contact: Carole McNay f. (905) 643-6166 401428 Grey Rd. 4, dominionauto.com Hanover N4N 3B8 Kenilworth Auto Recyclers contact: Jim Chmiel t. (519) 364-2740/(800) 924-0912 Box 70, 7258 5 Side Rd., f. (519) 364-1845 Kenilworth N0G 2E0 LKQ Headline Auto Parts scrapking.ca t. (800) 801-5707 f. (519) 323-3731 17703 County Rd.44, contact: Suresh Lall contact: Fernando Goncalves Long Sault K0C 1P0 t. (613) 938-3527/(800) 567-1814 Hillcrest Auto Wreckers Ltd. Kenny U Pull Used Auto Parts – f. (613) 930-9031 72 Centre St., Belleville K8N 4W6 Hamilton contact: Tyson Beckert t. (613) 962-3264 f. (613) 962-8134 75 Windermere Rd., contact: Butch Lucas Hamilton L8H 3Y2 LKQ Shaw kennyupull.com Auto Recyclers Hilltop Auto Wreckers Ltd. contact: Paul Race 1765 Pension Lane, 3518 Davis Dr, Newmarket L0E 1N0 London N5W 6C7 t. (905) 773-5806/(800) 441-9812 Kenny U-Pull Used Auto Parts – t. (519) 455-1200/(888) 826-8666 f. (905) 773-2501 Ottawa f. (519) 455-1901 hilltopautowreckers.ca 120 Bentley Ave., Ottawa K2E 6T9 shawauto.on.ca contact: Rob Mollicone kennyupull.com contact: Danny Devincenzo contact: Paul Race Hollywood North Auto Parts Inc. LKQ Sonshine Auto Parts 842 Eastern Ave., Toronto M4L 1A1 King’s Auto Wreckers 2104 Dunning Rd., t. (416) 465-2501/(866) 498-9761 1866 Drummond Line, Cumberland K4C 1M1 f. (416) 465-7995 Peterborough K9J 6X9 t. (613) 833-1200/(888) 834-3666 hollywoodnorthauto.com t. (705) 745-6289/(800) 563-2423 f. (613) 833-1250 contact: Jordan Waxman f. (705) 745-6291 sonshineautoparts.com kingsautorecycling.com contact: Denis Desjardins Hotch’s Auto Parts contact: Jamie Calder Prince Edward County, Logel’s Auto Parts Ameliasburgh K0K 1A0 Kingsville Auto & 116 Bridge St. E, t. (613) 969-8017/(800) 267-5598 Metal Recyclers Inc. Kitchener N2K 1J6 f. (613) 969-9998 811 Rd. 2 E, t. (519) 745-4751/(800) 463-2986 hotchsautoparts.com Kingsville N9Y 2E5 f. (519) 745-5210 contact: Hotch Earl t. (519) 733-5578 f. (519) 326-0862 logels.com contact: Anthony Tannous contact: John Logel Jr. J&B Auto Recyclers 1637 Provincial Rd., Windsor N8W 5V7 LAD’s Auto Recyclers M&G Auto t. (519) 969-0300/(800) 663-0183 111 Industrial Park Rd., PO Box E7, 3 Main St., f. (519) 969-9458 Pembroke K8A 6W3 King Kirkland P0K 1K0 jbautoparts.com t. (613) 638-8733 f.(613) 638-8735 t. (705) 567-6993 f. (705) 567-2734 contact: Paul Winkler contact: David Lang contact: Mike Evans canadianrecycler.ca

81

Ontario

Cookstown Auto Centre Ltd. 5046 5th Sideroad RR 3, Cookstown L0L 1L0 t. (705) 458-4366/(800) 461-1737 f. (705) 458-1656 cookstownauto.com contact: John Bucko Sr.


Ontario l Quebec

AUTOMOTIVE LISTINGS  l  ANNUAIRE

Matthews Metal & Auto Recycling B 30455 Highway 12, Beaverton L0K 1A0 t. (705) 426-1313/(877) 249-9989 f. (705) 426-1762 matthews-autorecycling.com contact: Ali Hosseini McDougall Auto Recyclers Box H 9 RR 2, Jasper K0G 1G0 t. (613) 283-4794/(800) 360-4954 f. (613) 283-5860 contact: Michael Koll

Nuhn’s Auto Supply RR 1, Williamsford N0H 2V0 t. (519) 794-2746/(800) 795-8188 f. (519) 794-4536 contact: Hugh Nuhn Ontario Auto Salvage 519 Speers Rd., Oakville L6K 2G4 t. (905) 849-9969/(877) 849-9969 f. (905) 849-9940 oasauto.ca contact: Marco Menna Original Auto Parts 1351 Joinasse, Clarence Creek K0A 1N0 t. (613) 488-2036/(877) 443-9435 f. (613) 488-3586 contact: Luc Tessier

McGregor Auto Parts 2000 Ltd. RR 2, St.Thomas N5P 3S6 t. (519) 631-4801 f. (519) 631-9414 mcgregorautoparts.com Orillia Auto & contact: Jeff McGregor Truck Recyclers Corp. 328 Line 14 N, Orillia L3V 6H1 McIntyre Auto Parts t. (705) 325-2903 f. (705) 325-4540 2182 Keene Rd., RR 8 contact: Jamie Doherty Peterborough K9J 6X9 t. (705) 748-5080/(800) 461-7621 Oshawa Auto Parts Ltd. f. (705) 748-2792 1175 Nelson St., contact: Dave McIntyre Oshawa L1H 5P3 t. (905) 725-2162/(888) 837-9823 Mega City Auto Recycling f. (905) 725-4790 9198 6th Line N, RR 3, contact: Bill Paziuk Georgetown L7G 4S6 t. (905) 457-5713/(877) 777-4142 P&G Auto Parts f. (905) 877-8135 534 Gormanville Rd., contact: Barry Humphrey North Bay P1B 4V5 t. (705) 472-6527/(800) 461-9562 Millers Auto Recycling f. (705) 476-4001 1557 Bowen Rd., pandgauto.ca Fort Erie L2A 5M4 contact: Beaver Vallencourt t. (905) 871-4354/(800) 263-8104 f. (905) 871-5453 Parkway Auto Recyclers millersauto.com 21 Manitou Dr., Kitchener N2C 1K9 contact: Chris Miller t. (519) 894-1450/(800) 265-6464 f. (519) 894-1948 Modern Auto Parts Ltd. parkwayautorecyclers.com RR 1, 78 Concession 2, contact: Vic Generoux Scotland N0E 1R0 t. (519) 443-8632/(800) 265-8005 Parts 4 Less Inc. f. (519) 443-8585 106 Caledonia Rd., modernautoparts.com St. Isidore K0C 2B0 contact: Rick Haviland t. (866) 768-9696 f. (613) 524-2793 contact: Gary Ames Nicklin Auto Parts & Recyclers 7881 Eastview Rd., RR 4, Peterboro Auto Recyclers Guelph N1H 6J1 1929 Burnaham Line, t. (519) 822-0301/(800) 265-8304 Peterborough K9J 6X9 f. (519) 822-2361 t. (705) 745-3212/(800) 461-1798 contact: Denis Krajcar f. (705) 745-6778 contact: Ken Edwards Nieson Auto Wreckers Ltd. 80 Munch Ave., Pic N Save Self Service Cambridge N1R 5S9 Auto Parts t. (519) 621-3240/(800) 265-9817 19 Linden St., Hamilton L8L 8E1 f. (519) 622-8082 t. (905) 312-0777 f. (905) 312-0778 contact: Al D’Angelo contact: Benjy Katz

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Plazek Auto Recyclers 9530 Silver St., Caistor Centre L0R 1E0 t. (905) 957-8111 f. (905) 957-8333 plazek.com contact: Joe Plazek Port Perry Auto Wreckers 2831 Highway 7A, Blackstock L0B 1B0 t. (905) 986-4281/(877) 343-3336 f. (905) 986-1759 portperryauto.com contact: Daryl Leatherdale Port Sydney Recyclers Inc. 211 Muskoka Rd.10, Port Sydney P0B 1L0 t. (705) 385-1754/(800) 615-9222 f. (705) 385-0596 portsydneyrecyclers.com contact: Ted Brewer Quicks Auto Wreckers 286 Essex Rd. 31, Leamington N8H 3V5 t. (519) 326-9849/(800) 561-4283 f. (519) 326-4027 contact: Greg Quick Ray Cranley Auto Wreckers Ltd. RR 1 258 Country Rd. 8, Douro K0L 1S0 t. (705) 652-3338/(800) 375-8001 f. (705) 652-1133 contact: Kim Wallace

Schneiders Auto Wrecking 4779 Line 46, Rostock N0K 1T0 t. (519) 393-6169/(800) 565-4606 f. (519) 393-6209 sawparts.com contact: Jason Rogers

Valley Automotive (Pembroke) Ltd. 40883 Highway 41, PO Box 325, Pembroke K8A 6X6 t. (613) 735-0163/(800) 565-7667 f. (613) 735-6744 valleyautomotive.ca contact: Mary Poirier

Standard Auto Wreckers 1216 Sewells Rd., Scarborough M1X 1S1 t. (416) 286-8686/(800) 668-5014 f. (416) 286-8690 standardautowreckers.com contact: David Gold

Van Ryn Auto Wrecking 205 Alway Rd., Grimsby L3M 4E7 t. (905) 643-2557 f. (905) 643-9663 contact: Art Van Ryn

Stewart Salvage Ltd. 15583 McCowan Rd., RR 3, Newmarket L3Y 4W1 t. (905) 642-2128 contact: Rick Stewart T & T Auto Supply (Thunder Bay) Ltd. 427 Kingston St., Thunder Bay P7E 3P8 t. (807) 475-4227/(800) 465-5065 f. (807) 475-8247 contact: Frank Provenzano Thorold Auto Parts & Recyclers Box 26, 1108 Beaverdams Rd. Thorold L2V 3Y7 t. (905) 227-4118/(800) 263-4708 f. (905) 227-8116 thoroldauto.com contact: Frank Serravalle

Woodbeck Auto Parts (Stirling) Ltd. 87 Woodbeck Rd., RR 1, Stirling K0K 3E0 t. (613) 395-3336/(800) 267-2542 f. (613) 395-0452 woodbeckautoparts.com contact: Bruce Woodbeck

www.arpac.org

Aubry Garage Gaetan enr. 297, rue Principale, St-Nazaire-d’Acton J0H 1V0 t. (819) 392-2837 f. (819) 392-2787 contact: M. Gaetan Aubry

B.C. pièces d’autos enr. 54, William Dobel, Thorpe Motor Sales Baie-Comeau G4Z 1T7 75 Maitland St., t. (418) 296-2470/(800) 790-2470 Brantford N3S 6L4 f. (418) 296-5512 t. (519) 752-0212 f. (519) 759-5070 contact: M. Harold Pelletier contact: Rateb Hasan Bégin Fernand Rock City Auto Thunder Bay Auto Parts pièces d’autos Inc. Supplies Ltd. 520 Squier St., 416, rang F. Bégin St. Philibert, 1024 Kingsway, Thunder Bay P7B 4A8 Beauce G0M 1X0 Sudbury P3B 2E5 t. (807) 344-7201/(800) 465-3919 t. (418) 228-2413/(800) 463-1688 t. (705) 566-9670/(800) 461-7144 f. (807) 345-1822 f. (418) 228-6332 f. (705) 566-0871 tbauto.ca contact: M. Denis Bégin contact: Ron Cayer contact: Frank Racco Brassard Pièces d’autos Inc. Rush’s Auto Parts Ltd. Tripps Auto Recyclers 1410, rue Principale, CP 367 1467 Highway 56, 2110 Burnham Line, St-Amable J0L 1N0 Caledonia N3W 1T1 Peterborough K9J 6X9 t. (514) 875-1991/(800) 704-5310 t. (905) 570-8747 f. (905) 772-3991 t. (705) 742-6444 f. (705) 742-6444 f. (450) 649-9871 contact: Rob Robson trippsautorecyclers.com contact: MM. Dany Rousseau contact: Melanie Hale & Alexandre Allie Saunders Auto Service Ltd. RR 1, 16743 Ebenezer Dr., Uxbridge Auto Wreckers Camions A & R Dubois Inc. Thorndale N0M 2P0 7509 Concession 4, 2745, rue Principale, t. (519) 461-0698/(800) 265-0369 Uxbridge L9P 1R1 Saint-Jean Baptiste J0L 2B0 f. (519) 461-0602 t. (905) 852-6895/(800) 637-0488 t. (450) 464-4631/(800) 363-4631 saundersautoparts.com f. (905) 852-7825 f. (450) 464-8377 contact: Steve Saunders contact: Elton Chui contact: MM. Alain & Regis Dubois Rectangle Auto Supply 160 Cushman Rd., St. Catharines L2M 6T6 t. (905) 684-6368/(800) 387-3491 f. (905) 684-6029 contact: Marcel Lounsbury

Canadian Auto Recyclers 2014


AUTOMOTIVE LISTINGS  l  ANNUAIRE

Centre de pièces recyclées de l’Outaouais 65, rue Audet, Gatineau J8Z 1Y1 t. (819) 777-7107/(800) 463-7107 f. (819) 777-3300 contact: M. Jean-Paul Barrette Centre de recyclage St-Bruno Inc. 1500, boulevard Marie Victorin, St-Bruno J3V 6B9 t. (450) 653-3320/(800) 361-3254 f. (450) 653-1250 contact: M. Serge Sénédal Centre de recyclage Universel ltée 1880, 3e Ave., CP 307, Val d’Or J9P 4P4 t. (819) 874-5555/(800) 567-6323 f. (819) 874-2374 contact: M. Benoit Labrie

Démolisseurs d’autos N. Legault Inc. 1505, rue des Quais, Sainte-Catherine J5C 1B9 t. (450) 632-2168/(800) 265-2168 f. (450) 632-0433 contact: M. Angelino Di-Menna Drouin Roch pièces d’autos Inc. 7373, 127e rue Est, St-Georges G5Y 5B9 t. (418) 228-9151/(800) 463-1647 f. (418) 228-9831 contact: M. Roch Drouin Dumas et fils pieces autos usages Inc. 730, Chemin Carrier, Cookshire J0B 1M0 t. (819) 875-5515/(800) 961-5515 f. (819) 875-1620 contact: M. Marco Dumas Dumont pièces d’autos Inc. 200, route 116 Est, St-Gilles G0S 2P0 t. (418) 692-1212/(800) 463-1925 f. (418) 888-5097 contact: M. Paul Dumont

Dumulong Fernand garage Inc. 202, Chemin du Vieux Moulin, Centre du Pick-Up St-Paul de Joliette J0K 3E0 de Beauce enr. t. (450) 759-5493/(877) 846-6737 127, route Kennedy Vallee Jonction, f. (450) 759-5122 Beauce G0S 3J0 contact: M. Fernand Dumulong t. (418) 253-6120/(800) 463-6120 f. (418) 253-6312 Duvernay recycleur Inc. pickupbeauce.com 4064, rang Haut St. Francois, contact: Simon Nadeau Laval H7E 4P2 t. (514) 324-5366/(800) 363-2212 Certi auto Inc. f. (450) 661-8181 7860, Chemin de St. Élie, contact: M. Pierre Robitaille Sherbrooke J1R 0C4 t. (819) 822-1250/(800) 567-6180 Fleurimont pièces f. (819) 565-4248 d’autos Inc. contact: M. Sylvain Parenteau 2095, Chemin Alfred Champigny, Sherbrooke J1H 5H2 Châteauguay pièces t. (819) 564-5020/(877) 564-5020 d’autos Inc. f. (819) 566-2495 4383, rue Châteauguay, contact: M. Laurent Labrecque Jonquière G8A 0A3 t. (418) 547-5495/(800) 561-7398 Fontaine Pieces 1994 Inc. f. (418) 547-7305 1150, rue Notre Dame Est, contact: MM. Roger Boudreault Victoriaville G6P 4B9 & André Tremblay t. (819) 752-5531/(800) 567-2542 f. (819) 752-3053 Complexe automobile contact: M. Claude Cormier St-Paul 1129, boulevard St. Paul, G & C pièces d’autos Inc. Chicoutimi G7J 3Y2 1545, route 217, t. (418) 698-1129/(866) 936-1129 St-Philippe de Laprairie J0L 2K0 f. (418) 698-7133 t. (450) 659-5770 f. (450) 659-4238 complexeautomobilestpaul.com contact: MM. Maurice contact: Gino Gravel & Gilles Dupont

G.R.D. pièces d’autos Inc. 1111, rue du Patrimoine, Cacouna G0L 1G0 t. (418) 862-5477/(800) 263-2773 f. (418) 862-9218 contact: M. Gilles Dionne

Hamel pièces d’autos Inc. 1739, Jérôme Hamel, Trois-Rivières G8V 1W3 t. (819) 374-1556/(800) 463-4350 f. (819) 374-9531 contact: MM. Jean & Yvon Hamel

Gagnon pièces d’automobiles (1977) Inc. 648 Montee Douglass, Napierville J0J 1L0 t. (450) 245-3247/(866) 866-5245 f. (450) 245-0423 contact: M. Christian Bayeur

Haut-Richelieu pièces et véhicules d’occasion 274, route 133, Ste-Anne-de-Sabrevois J0J 2G0 t. (450) 346-9233/(800) 363-1472 f. (450) 346-0011 contact: MM. Stéphane & François Landry

Garage Alain St-Pierre Inc. 1127 Principale, St-Prime G8J 1V2 t. (418) 251-1052/(877) 551-1052 f. (418) 251-1053 garageasp.com contact: M. Alain St-Pierre

Hébert C. garage Inc. 538, 3e rang, Ste-Hélène-de-Bagot J0H 1M0 t. (450) 791-2627/(800) 667-4973 f. (450) 791-2080 progi.com/hebert contact: M. Alain Hebert

Garage L. Guay ltee 380, boulevard Labrosse, Gatineau J8P 4P8 t. (819) 663-4014/(800) 567-9648 J.L.M. pièces d’autos Inc. f. (819) 663-4127 142, St. Hilaire, CP 338, contact: MM. Claude & André Guay Grande-Rivière G0C 1V0 t. (418) 385-3913 f. (418) 385-4650 Gaston Poulin Pieces d´autos Inc. contact: Jean-Louis Mauger 948, 14ème avenue, CP 2001, La Guadeloupe G0M 1G0 Jack Auto Montreal-Nord Inc. t. (418) 459-6296/(877) 459-6296 4485, boulevard Industriel, f. (418) 459-6020 Montreal H1H 2Z6 piecesautogastonpoulin.com t. (514) 321-3510/(888) 321-3510 contact: M. Gaston f. (514) 321-3990 & Mme Gisèle Poulin contact: M. Tullio Lattanzio Goulet St-Émile pièces d’autos Inc. 2716, rue de la Faune, Québec G3E 1H4 t. (418) 842-6659/(800) 221-6347 f. (418) 842-1133 contact: M. Maxime & Mme Stéphanie M. Brousseau Gravel D. automobiles Inc. 1030, 99e avenue, St-Georges-de-Champlain G9T 5K4 t. (819) 538-6120/(800) 567-2169 f. (819) 538-4182 contact: M. Jean Gravel Gravel recyclage automobile Ste-Sophie Inc. 2795, boulevard St.e Sophie, Ste-Sophie J5J 2V3 t. (450) 438-3241/(866) 666-7638 f. (450) 438-2525 contact: MM. Jean-Guy & Sébastien Gravel H. Lambert pièces d’autos Inc. 1380, Notre Dame, Berthierville J0K 1A0 t. (450) 836-4664/(800) 265-2134 f. (450) 836-4664 contact: MM. Jacques & Jean-François Poirier canadianrecycler.ca

Jacques Lauréat pièces d’autos Inc. 900, boulevard Fontenac Ouest, Thetford Mines G6G 6K3 t. (418) 335-2132/(800) 267-2132 f. (418) 335-3626 contact: M. Jacques Lauréat

L.F. pièces d’autos Inc. 1024, 11e rang, Granby J2J 0P9 t. (450) 372-8449/(877) 372-8449 f. (450) 372-0204 contact: MM.Luc & Lee-Ann Champagne

Langevin pièces d’autos ltée 3363, route 112, Marieville J3M 1P1 t. (450) 460-8888/(800) 363-9157 f. (450) 460-5177 contact: M. Jean-Pierre Allie/ Mme Manon Sylvestre Laroche Marc pièces d’autos Inc. 1180, Chemin des Petites Terres, C.P. 4009, Succ. A, Trois-Rivières G9B 7Y6 t. (819) 377-4815/(800) 567-7872 f. (819) 377-5685 contact: M. Marc Laroche Latreille pièces d’autos 765, route 311 Nord, C.P. 14, Lac des Écorces J0W 1H0 t. (819) 585-2594/(800) 258-8984 f. (819) 585-3701 contact: MM. Serge & Benoit Latreille Lemieux pièces d’autos Inc. 2012, boulevard St. Antoine, St-Jérôme J7Z 7M2 t. (450) 438-5636/(800) 363-2477 f. (450) 432-4208 contact: Mme Sylvie Blanchette LKQ Laval 1448, boulevard des Laurentides, Laval H7N 4Y4 t. (450) 668-1880/(800) 694-1880 f. (450) 669-2992 contact: Patrice Rochon

Jodoin et fils Inc. 350, rue Dubois, Salaberry-de-Valleyfield J6S 1A2 t. (450) 373-9607 contact: M. André Jodoin

LKQ Pintendre autos 914, route Kennedy, Pintendre G6C 1A5 t. (418) 833-8650/(800) 463-5158 f. (418) 833-6705 pintendre.com contact: M. Derek Willshire

Jutras B. pièces et accessoires d’automobiles Inc. 1291, boulevard Labelle, Blainville J7C 2N9 t. (450) 435-0010/(800) 363-6302 f. (450) 435-1810 contact: M. Guy Ravary

LKQ St-Jean 1330, rue Jacques Cartier Sud, St-Jean-sur-Richelieu J3B 6Y8 t. (450) 346-1112/(800) 363-2159 f. (450) 346-6197 lecavalier.com contact: M. Daniel Gagnon

Kenny pièces d’autos Inc. 1600, rue Boisclerc, Laval H7E 4P2 t. (450) 661-2303/(877) 688-0588 f. (450) 661-4146 contact: MM. Ronald & Herbert Black

LKQ Ste-Madeleine 655, boulevard Laurier, Ste-Madeleine J0H 1S0 t. (450) 774-8551/(800) 465-5253 f. (450) 774-1992 mrobert.com contact: M. Daniel Gagnon 83

Quebec

Carrosserie et remorquage Champagne Inc. 1800, avenue Descôteaux, Bacancour G9H 1W2 t. (819) 233-9000/(866) 345-9004 f. (819) 233-9940 contact: MM. Gaétan & René Champagne


Quebec l New Brunswick

AUTOMOTIVE LISTINGS  l  ANNUAIRE

LKQ Ste-Sophie 2925, boulevard St.e Sophie, Ste-Sophie J5J 1L1 t. (450) 436-2441/(800) 363-2567 f. (450) 433-1218 lecavalier.com contact: Patrice Rochon Lussier centre du camion ltee 1341, rue Principale, Ste-Julie J3E 1Y1 t. (450) 649-1265/(800) 361-7387 f. (450) 649-8819 lussicam.com contact: M. Gabriel Lussier Magnet pieces d’autos Inc. 328, rang Double, St-Urbain J0S 1Y0 t. (450) 427-2444/(800) 363-5110 f. (450) 427-7754 contact: M. Mario Coallier Mainguy pièces d’autos Inc. 1745, route de l’Aéroport, Ancienne Lorette G2G 2P5 t. (418) 872-1483/(800) 441-7346 f. (418) 872-2254 contact: M. Émilien Mainguy

P.A.T pièces d’autos Inc. 1140, rue Soucy, St-Hubert J4T 1A3 t. (450) 462-2220/(800) 361-3720 f. (450) 656-7760 contact: M. Joe Cutrone

Quesnel Yves Automobiles Inc. 1476, Chemin St. Henri, Mascouche J7K 2N4 t. (450) 474-6186/(800) 363-5007 f. (450) 474-3708 contact: M. Yves Quesnel

Paysan pièces d’autos usagées Inc. 228, boulevard du Royaume Est, Chicoutimi G7H 5B1 t. (418) 696-0597/(800) 313-1761 f. (418) 696-1053 contact: M. Remi Veillette

Récupération St-Laurent Inc. 161 rue Port, Matane G4W 3M6 t. (418) 562-1414 f. (418) 562-0727 contact: M. Gilles St-Laurent

Perreault pièces d’autos Inc. 2625, route Mc Watters, Rouyn-Noranda J9X 5B7 t. (819) 797-2326/(866) 797-2326 f. (819) 797-9228 contact: M. Sylvain Mongrain Pièces d’autos Choc Inc. 4028, Chemin de l’Eglise, Laterrière G7N 1N8 t. (418) 545-0505/(866) 480-0505 f. (418) 545-4378 contact: M. Guy Boivin

Pièces d’autos M.S. Inc. 6, Chemin des Acajous, Marcel auto ferraille Inc. Ste-Anne-des Lacs J0R 1B0 9575, Grande Allée, t. (450) 227-3080/(877) 727-3080 Brossard J4Z 3H8 f. (450) 227-4391 t. (450) 676-1577 f. (450) 904-0800 contact: M. Steve Lemm contact: M. Rosario Palombo Pièces d’autos Nord-Sud Inc. Marcil pièces d’autos Inc. 11111, St. Jean Baptiste, 9, route 158, Montreal H1B 4B3 St-Thomas de Joliette J0K 3L0 t. (514) 648-1163/(800) 665-3941 t. (450) 753-9633/(800) 493-9633 f. (514) 648-8781 f. (450) 753-7182 contact: MM. Raymond Burke/ contact: Mme Claudette Morin Normand Morin Miron Henri auto ltee 1141, boulevard La Salette, St-Jarome J5L 2J8 t. (450) 438-4807/(877) 909-4807 f. (450) 438-9467 contact: MM. André & Luc Miron Miron les pièces d’autos usagées Inc. 221, 33e Ave., Ste-Marthe sur le Lac J0N 1P0 t. (450) 473-3746/(800) 361-9259 f. (450) 473-7579 contact: M. Robert Miron P.A. auto recyclage Inc. 4377, Grande Ligne, St-Jean-sur-Richelieu J2W 1M9 t. (450) 348-9817/(800) 400-9817 f. (450) 348-0277 autopa.ca contact: M. Alain Arseneault

84

Pièces d’autos Roxton 232 rue 139, Roxton Pond J0E 1Z0 t. (450) 777-3113 f. (450) 991-3677 contact: M. Cydric Christian Chartier & Mme Cathy Robidoux

Samson pièces d’autos Inc. 1058, St. Charles Sud, Granby J2J 0L6 t. (450) 375-5151/(800) 363-1216 f. (450) 375-0571 contact: Mme Pierrette Grenier

Sherbrooke pièces autos usagées Inc. 6031, rue Beaudette, Sherbrooke J1N 3B8 t. (819) 566-2226/(800) 567-3428 Recyc-Auto Quebéc Inc. f. (819) 823-0283 660, route 219, Napierville J0J 1L0 contact: MM. Patrick t. (450) 245-1153 f. (450) 245-7448 & Eric Veilleux contact: M. Éric Gariépy St-Mathieu pièces Recyclage Chaleurs Inc. d’autos usagées Inc. 274, Port Royal, 3104, Bernard Pilon, Bonaventure G0C 1E0 Beloeil J3G 4S5 t. (418) 534-3681/(888) 878-3681 t. (450) 464-5102/(800) 363-6470 f. (418) 534-3682 f. (450) 464-8250 recyclagechaleurs.com contact: M. Jean-Charles Poirier contact: M. Robert Pitre & Mme Josette Themens Recyclage d’autos st-Lazare (1998) Inc. 1021, rue St. Louis, St-Lazare J7T 2B4 t . (450) 424-0042/(888) 424-0040 f. (450) 424-0023 contact: Mme Nathalie Boivin Recyclage F. Picard Inc. 1893, boulevard Laure, Sept-Iles G4R 4K1 t. (418) 962-5556/(800) 463-5565 f. (418) 962-1395 contact: M. Florian Picard Recyclage Pellerin Inc. 746, route 265, Plessisville G6L 2Y4 t. (819) 362-3304/(800) 727-3304 f. (819) 362-8573 contact: M. Éric Pellerin Reno pièces autos Inc. 907, boulevard Harwood, Vaudreuil J7V 8P2 t. (450) 455-5701/(800) 363-7366 f. (450) 455-5176 autoreno.com contact: M. Christian Lemay

St-Rémi pièces d’autos Inc. 260, rue Ste Thérèse, St-Rémi J0L 2L0 t. (450) 454-9752/(866) 868-9752 f. (450) 454-7983 contact: M. Daniel Lussier Ste-Claire recycleur Inc. 1761, Ste Claire, La Plaine J7M 1M2 t. (450) 478-2746/(800) 461-2746 f. (450) 478-2831 contact: MM. Gilbert Marceau & Pierre Robitaille Ste-Monique pièces d’autos (1986) Inc. 695, rue Dubois, St-Eustache J7P 3W1 t. (450) 472-4328/(800) 361-6383 f. (450) 472-1804 contact: MM. Roland & Hugues Fournier

Ti-Coeur pièces d’autos Inc. Pièces d’autos 258, route 291 Nord, usagées Léon St-Hubert de Rivière-du-Loup Jacques et fils Inc. G0L 3L0 146, rang 9, Coaticook J1A 2S1 Rondeau pièces d’autos Inc. t. (418) 497-2553/(800) 497-2553 t. (819) 849-6845 f. (819) 849-3652 250, Principale, f. (418) 497-3309 contact: Mme Chantal Jacques St-Eugène d’Argentenay G0W 1B0 contact: M. Jean-Paul Dubé t. (418) 276-0000 Poulin Clément contact: Roger Rondeau Tourville pièces pièces d’autos Inc. d’autos Inc. 84, route Kennedy, RTA pièces d’autos usagées Inc. 5065, Chemin Tourville, Vallée Jonction G0S 3J0 11250, boul. St. Jean Baptiste, Drummondville J2A 3Z1 t. (418) 253-6127/(800) 463-4522 Montreal H1B 4B4 t. (819) 398-7000/(866) 615-7070 f. (418) 253-6327 t. (514) 648-2050/(800) 361-7749 f. (819) 398-5225 contact: MM. Marc, f. (514) 643-4390 contact: MM. Jean-Paul Jean & Luc Poulin contact: M. Normand Morin & Steve Hutchins

Canadian Auto Recyclers 2014

www.araac.ca

A Lot Of Auto 695 Old Black River Rd., Saint John E2J 4S8 t. (506) 652-7278 f. (506) 652-7276 alotofauto.ca contact: Eric Sheppard Bastarache Auto Salvage (1986) Ltd. 1796 Shediac River Rd., Shediac River E4R 1X5 t. (506) 532-6621/(888) 288-6621 f. (506) 532-6133 bastaracheauto.com contact: Ron Bastarache Capital City Auto Parts Ltd. 1394 Alison Blvd., Fredericton E3C 2M2 t. (506) 453-1260/(800) 828-4052 f. (506) 453-0616 contact: Brian Langille DSK Enterprise Ltee 9014 Ch. Duguaville, Ste-Rose E1X 2X7 t. (506) 395-2495 f. (506) 395-5947 contact: Reginald Arseneault Garage Gaetan St-Laurent Inc. 7511 Rte 17, Kedgwick E8B 1W4t. (506) 2842919 f. (506) 284-9880 contact: Gaëtan St-Laurent Green’s Auto Parts 2790 Woodstock Rd., Fredericton E3C 1P9 t. (506) 458-9234/(800) 565-1544 f. (506) 457-0842 contact: Brian Green Jean Brideau & Fils Auto Salvage 1537 Ch. Riviere a la Truite, Riviere-a-la-Truite E1X 2M7 t. (506) 395-5485 f. (506) 395-2799 contact: Stéphane Brideau LaFrance Auto Salvage 20 Moulin Rd., Saint-Andre E3Y 3A4 t. (506) 473-3681 f. (506) 473-6480 contact: Gilles LaFrance


ARC Carmag tall2.25x9.75 final.pdf

AUTOMOTIVE LISTINGS  l  ANNUAIRE

Carman Christie’s Garage Ltd. 113 Villagedale Rd., Barrington B0W 1E0 t. (902) 637-2411 f. (902) 637-3129 contact: Carman Christie

MK Auto Recyclers 3 Cottage Rd., Saint John E2J 4V9 t. (506) 633-9084 f. (506) 633-6876 contact: Mike Beman

Covey’s Auto Recyclers 146 New Harbour Rd., Blandford B0J 1T0 t. (902) 228-2300/(800) 555-3204 f. (902) 228-2522 coveys.com contact: Derek Covey

Reynold’s Auto Salvage O’Dell Loop, Hampton E5N H8I t. (506) 832-4186/(888) 984-3300 f. (506) 832-4186 reynoldsautosalvage.com contact: Kim Reynolds

A1 Automotive 395 East White Hills Rd., St. John’s A1A 5X7 t. (709) 576-7480/(877) 777-2211 f. (709) 576-7484 a1automotive.net contact: Bob Anstey Auto Parts Network 6 Corey King Dr., Mount Pearl A1N 0A2 t. (709) 747-2000/(888) 271-2535 f. (709) 747-2498 autopartsnetwork.ca contact: Adam Budden Vatcher’s Auto Parts 225 Thorburn Rd., St. John’s A1B 3M9 t. (709) 722-6977/(888) 892-7476 f. (709) 722-6927 vatchers.com contact: Glen Vatcher

Blenkhorns Auto Recyclers RR 2, 332 Brookside Branch Rd., Truro B6L 2A8 t. (902) 893-7181/(800) 677-5807 f. (902) 893-1370 blenkhorn.com contact: Sheldon Blenkhorn Brinton’s Auto Salvage RR 1, Digby B0S 1S0 t. (902) 245-2927/(866) 789-2927 f. (902) 245-6494 brintonsauto.com contact: Bruce Brinton Brown’s Auto Salvage 13 Brown St., Kingston B0P 1R0 t. (902) 765-8313 f. (902) 765-3275 brownsautosalvage.ca contact: Tim Brown

Dugas Auto Recyclers & Rebuilders RR 1 Church Point, Digby County B0W 1M0 t. (902) 769-2416/(800) 214-4649 f. (902) 769-0860 dugasautorecyclers.com contact: Herbert Dugas

Vance Hanes Auto Parts 466 Brookside Rd., Upper Brookside B6L 2B3 t. (902) 897-3075/(800) 565-2433 f. (902) 897-2854 vancehanesautoparts.com contact: Vance Hanes Wayne Giles Auto Salvage 470 Dyke Rd., Cow Bay B3G 1K6 t. (902) 464-1999 f. (902) 464-2002 gilesauto.ca contact: Wayne Giles

Island Auto Supply 451 Brackley Point Rd., Brackley C1E 2C2 t. (902) 892-0138 f. (902) 368-3691 islandautosupply.com contact: Dalbert Livingstone

Greg Banks Auto Salvage 841 Vault Rd., RR 2, Kingston B0P 1R0 One Stop Auto t. (902) 765-0974 f. (902) 765-0922 3426 Smith Rd., Rte 152, PO Box 22, contact: Greg Banks St. Louis C0B 1Z0 t. (902) 882-2001/(800) 461-1002 Jeff Miller Auto Parts Ltd. f. (902) 882-3572 RR 1, 5806 Highway 215, onestopautosalvage.ca Noel Shore B0N 1T0 contact: Larry Drouin t. (902) 369-2520 contact: Jeff Miller Maritime Auto Parts 3667 Rushton Rd., Glenholme BOM 1G0 t. (902) 662-2321/(800) 565-7278 f. (902) 662-4146 maritimeauto.com contact: Andrew MacDonald

Age Automotives Ltd. PO Box 2108, Yellowknife K1A 2P6 t. (867) 873-5528 contact: Garth Eggenberger

Merlin’s Auto Salvage 255 Woodville Rd., Newport B0N 2A0 t. (902) 757-3171 f. (902) 798-1380 contact: Donald Dowe Poehl’s Auto Recyclers 1335 Highway 359 N, Kentville B0P 1J0 t. (902) 678-4564 f. (902) 678-8099 poehlsautorecyclers.com contact: Dana Poehl

New Brunswick l Newfoundland l Nova Scotia l Prince Edward Island l Northwest Territories

Mill Auto Parts 75 Rte 275, Glencoe E3N 4Y2 t. (506) 753-4108/(866) 753-4108 f. (506) 753-6156 contact: Michael Savoie

Representing PROFESSIONAL AUTO RECYCLERS across Canada

www.autorecyclers.ca AARDA Alberta Automotive Recyclers

& Dismantlers Association

(780) 478-5820 www.aarda.com ARPAC

Association des recyclers de pièces d’autos et de camions inc.

(450) 504-8315 www.arpac.org ARAAC Automotive Recyclers Association

of Atlantic Canada (902) 892-0138

ARM

www.araac.ca

Automotive Recyclers of Manitoba

(204) 667-7882 www.arm.mb.ca B-CAR

Automotive Retailers Association BC Auto Recyclers Division

(604) 419-4836 www.ara.bc.ca

OARA

Ontario Automotive Recyclers Association (905) 383-9788

SARA

www.oara.com

Saskatchewan Automotive Recyclers Association (306) 751-1787

Offering the following Programs:

Sunrise Towing & Salvage PO Box 44, Port Howe B0K 1K0 t. (902) 243-2728 f. (902) 243-2499 contact: Larry Rushton T&W Auto Centre Ltd. RR 3, 2713 Westville Rd., New Glasgow B2H 5C6 t. (902) 752-4111/(877) 218-1811 f. (902) 752-4116 contact: Tom Chennell

Steve Fletcher, Managing Director steve@autorecyclers.ca • tel: 519.858.8761 London, Ontario, Canada

canadianrecycler.ca

85

1

2014


EVENT GUIDE 2014  l  GUIDE DES ÉVÉNEMENTS 2014

Calendar of Events

Below are the national and provincial recycler associations’ various conventions and meetings for 2014.

Événements à suivre

Voici les différents congrès et réunions des associations provinciales et nationales pour l’année 2014.

MARCH/MARS

MARCH/MARS

OARA Convention & Trade Show Toronto, Ont. oara.com

ARC Board of Directors Meeting Toronto, Ont. autorecyclers.ca

JUNE/JUIN

JUNE/JUIN

28-29

30

18-19 20-21

ARA Mid-Year Business ARAAC Member Development and Hill Days Meeting Washington, D.C. Charlottetown, P.E.I. LibertyTire_Halfa-r-a.org Page Ad_v2:Layout 1 12/10/10 9:04araac.ca AM Page 1

APRIL/AVRIL

APRIL/AVRIL

AARDA Annual General Meeting Location to be determined aarda.com

B-CAR Mid-Year Member Meeting Penticton, B.C. ara.bc.ca

OCTOBER/OCTOBRE

OCTOBER/OCTOBRE

1-4

22-25

25-26 25-26

International Roundtable (IRT) on Auto Recycling Kushiro City, Japan

ARA Convention & Trade Show Nashville, Tenn. araexpo.org

RECLAIM. RECYCLE. REUSE. Liberty Tire Recycling Canada is the premier provider of tire recycling services in Canada. By reclaiming discarded tires, Liberty Tire annually transforms millions of tires into raw materials for smart, sustainable products that improve people’s lives.

1-800-387-8473 • www.libertytire.com

86

Canadian Auto Recyclers 2014


BY/PAR  GLORIA MANN

THE LAST WORD LE MOT DE LA FIN

La suite

What’s Next?

Recyclers will continue striving onwards and upwards.

I

Les recycleurs vont continuer à aller toujours plus loin, toujours plus haut.

t’s hard to believe that it’s already been a year. And what a year it has been! There were so many highlights I hardly know where to start, but I don’t think I’ll offend anyone by congratulating Ed MacDonald of Maritime Auto Parts on taking the role of President with the Automotive Recyclers Association (ARA). I attended the meeting in Phoenix where Chris Wright handed over the gavel, and I can say that there’s every reason for Canada’s recyclers to be proud. MacDonald is only one of four Canadians to occupy the President’s chair in over 70 years of ARA history, and I’m confident that his tenure as president will help to move the industry forward. While I was in Phoenix, I also attended the Ladies of Automotive Recyclers Association (LARA) Luncheon and got to hear from some incredible and impressive women about how they’re taking an increasingly larger role in what are, for many of them, a family business. They’ve got know-how, they’re tough and they’ve got a geniune love for their industry. It’s a winning combination. I also noticed at this year’s ARA meeting that the younger generation is stepping up and making their presence felt. This mirrors the situation here at home, where Atlantic Canada’s association just elected two new board members, both under 30 years old. The times are indeed changing. While in Phoenix, I also had an opportunity to tour the Phoenix Cores plant and see how they remanufacture and refurbish automotive cores. It was a great insight into this facet of the industry. It’s very impressive to see a business take something that appears to be worn out and make it useful again. Looking back over 2013, what stands out most to me are the great people I got to meet and work with. Companies like Car-Part and Hollander, suppliers like Salvage Supply Technology and others, assocations like ARA and ARC and of course the recyclers themselves. All of them are working together to ensure a steady stream of high-quality Green Recycled Parts are available for repair and service. To all of you, and all of your customers, we salute you. You’re the ones who make it all possible.

J

e n’arrive pas à croire que ça fait déjà un an. Et tout un an! Il y a eu tant de hauts que je ne sais pas par où commencer, mais je ne pense pas que j’offenserai qui que ce soit en félicitant Ed MacDonald, de Maritime Auto Parts, qui est devenu président de l’Automotive Recyclers Association (ARA). J’étais présente à la réunion de Phoenix où Chris Wright lui a remis le maillet, et

je peux dire que les recycleurs canadiens ont raison d’être fiers. En plus de 70 ans d’histoire, MacDonald est seulement le quatrième Ca-

nadien à être président de l’ARA, et je suis certaine que son mandat, en tant que président, aidera à faire progresser l’industrie. Pendant que j’étais à Phoenix, j’ai aussi participé au repas de la Ladies of Automotive Recyclers Association (LARA) et j’ai eu la chance d’entendre des femmes incroyables et impressionnantes parler de la manière dont elles assument des rôles de plus en plus importants dans ce qui est, pour nombre d’entre elles, une entreprise familiale. Elles ont les connaissances, elles sont déterminées et elles ont une véritable passion pour l’industrie. C’est une combinaison gagnante. J’ai aussi remarqué, à la réunion de l’ARA, cette année, que la plus jeune génération s’implique et se fait remarquer. La situation est la même ici au Canada, où l’association de l’Atlantique vient d’élire deux nouveaux membres à son Conseil d’administration, lesquels ont tous deux moins de 30 ans. Les temps changent vraiment. À Phoenix, j’ai aussi eu la chance de visiter les usines de pièces usées (« cores ») de Phoenix et de voir comment ils reconstruisaient et remettaient en état les pièces usées d’automobiles. J’ai beaucoup appris concernant cette facette de l’industrie. Il est très impressionnant de voir une entreprise prendre quelque chose que l’on considérait comme étant usée et de la rendre utile. Quand je regarde l’année 2013, ce qui me marque le plus est les personnes fantastiques que j’ai eu la chance de rencontrer et avec qui j’ai pu travailler. Des entreprises comme Car-Part et Hollander, des fournisseurs comme Salvage Supply Technology et d’autres, des associations comme l’ARA et l’ARC et, bien sûr, les recycleurs. Ils travaillent tous ensemble pour assurer qu’un flot continu de pièces recyclées vertes de haute qualité est disponible aux fins de réparation. Nous vous remercions tous, et vos clients aussi. Tout est possible grâce à vous.

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