Communitybuilt onconnection
COUNCILSTRATEGIC PRIORITIES
COMMUNITY& ECONOMIC DEVELOPMENT
PUBLICSAFETY
LEADERSHIP
INNOVATION
INFRASTRUCTURE
CityManagerMessage
The City of Hurst fiscal year closed on September 30, 2024. At the close of each fiscal year, we commence our annual independent audit of the City?s financial performance.While this is critical to the City?s sustained success over the years, we also undertake a review of operations utilizing our ?Hurst Way?approach through a passion for public service, a focus on financial sustainability,and conducting operations with an emphasis on customer service.The Annual Report cannot adequately cover the City?s various operations for Fiscal Year 2024,but we are proud to report some impactful accomplishments that make our City continue to be a Community built on connection
CLAYCARUTHERS
City Manager
Under the City Council?s strategic leadership and direction, staff works diligently to ensure operations and services align with and support the Council?s five strategic priorities.These priorities are reviewed annually with consideration of feedback from the citizen survey, town hall forum, and the City Council?s vision for our community and serve as the guide for planning our annual budget.
We have continued to build upon recent efforts to partner with the private sector in economic development,focusing on targeted redevelopment projects with regional partners,especially around planning efforts related to Highway 10 We are expanding our Art in Public Places and funding technological improvements and replacements of critical police and fire equipment with a continued focus on conservative budget measures and strong financial management.
Like many employers, we faced challenges over the past year, including expanding regulations, increasing technology and construction costs,natural workforce turnover, and a slowing economy. Despite the obstacles,Hurst remains committed to financial planning and practices that allow us to manage through various economic and workforce trends.Our knowledgeable and dedicated staff are key to our success as they seek solutions and offer training to new employees to ensure continued application of the Hurst Way and Strategic Priorities.
I hope you feel encouraged after reading through this report and learning how your tax dollars are reinvested in our community and support the services and operations that help ensure a quality of life community I look forward to continued success in our community and seeing what lies ahead for the City of Hurst. To learn more about the upcoming Fiscal Year 2025 budget, please visit hursttx.gov/ budget. I appreciate your interest in the annual report, and on behalf of our entire staff,we are honored to serve you and our community
Clay Caruthers City Manager
About our City Manager
Clay began serving as City Manager for the City of Hurst in July of 2016. He began his career in Hurst as a project and financial manager and eventually became a department director He promoted to Assistant City Manager in July of 2013.Prior to working in Hurst,Clay worked for a neighboring city as an internal auditor and budget manager
Clay graduated Magna Cum Laude from Texas Christian University with a Bachelor of Business Administration (Finance)degree He also has a Master of Public Administration degree from the University of North Texas where he graduated with honors and was selected as the program?s Outstanding Student in his final year
Clay is a member of the Government Finance Officers Association at the state and international levels and is also a member of the North Texas City Managers Association,the Texas City Managers Association,and the International City Managers Association He is also certified as a government finance officer (CGFO)and a public manager (CPM) Clay is active in many professional and non-profit organizations and in the community.
93% Resident s sat isfied w it h Hurst as a place t o live
Long
Term Resident s
Hurst has a history of long term residents. Sixty-eight percent of Hurst residents have lived in Hurst ten or more years with almost eight percent being life-long Hurst residents.
86%
Feel t he Cit y is m aint aining a good qualit y of life
Thank you to all Hurst residents or business owners that participated in the 2024 Citizen Survey during the months of January and February, 2024. The annual Citizen Survey comes out each year and is an important piece of the strategic planning process. Look for links to the survey each January on our website, hurst t x.g ov, and on social media.
HurstCityCouncil
Henry Wilson Mayor
John Miller Mayor Pro Tem
Gary N.Waldron Councilmember Place 5
GET CONNECTED
Jimmy Meeks Councilmember Place 1
Jon McKenzie Councilmember Place 6
The City of Hurst strives to keep our residents and businesses informed on local issues that directly involve them The city understands people communicate in a variety of ways so we offer a variety of communication channels to keep you informed.
You can find most information you need by visiting the city website at hurst t x g ov
We offer email or text notifications, CodeRed emergency alert service, social media, and other avenues of receiving information So get connected to your city by visiting hurst t x.g ov/ g et connect ed .
Cathy Butler Brotherton Councilmember Place 4
Trasa Cobern Councilmember Place 7
CITY STAFF
Clay Caruthers, City Manager
Clayton Fulton, Assistant City Manager
Malaika Farmer, Assistant City Manager
Rita Frick,City Secretary/ Special Assistant to the City Manager
Steve Niekamp, Police Chief
Brent Craft,Fire Chief
Stephanie Jenkins, Executive Director of Human Resources
Duane Hengst, Interim Executive Director of Public Works
Chris Connolly, Executive Director of Economic Development & Tourism
Kyle Gordon, Executive Director of Community Services
Michelle Lazo,Executive Director of Community Development
STRATEGIC PRIORITIES
In March of 2024, Hurst City Councilmembers and staff attended the annual Strategic Planning session to reconfirm priorities and divisional goals. These priorities serve as a guide for success.
PUBLICSAFETY
COMMUNITY& ECONOMICVITALITY
COUNCIL PRIORITIES
LEADERSHIP
INFRASTRUCTURE
INNOVATION
FINANCIAL UPDATES GENERALFUND
The General Fund is the primary operating fund of the City The General Fund is used to account for all revenues and expenditures not accounted for in other designated funds. It receives a greater variety and amount of revenues and finances a wider range of governmental activities than any other fund The General Fund is primarily supported by the ad valorem tax, general sales tax, franchise taxes, licenses and permit fees, fines, and miscellaneous revenue sources. General Fund expenditures support these major functions:
- Legislative and Judicial Services
- Administration
- General Services
- Human Resources
- Fiscal Services
- Police
- Fire
- Public Works
- Community Services
hurst t x g ov/ b ud g et
COMMUNITY&ECONOMICVITALITY
CommunityPoweredRevitalization(CPR)
The Community Powered Revitalization program (CPR)was created to help pair volunteers with homeowners from the cities of Hurst, Euless and Bedford who are unable to complete necessary repairs to their homes because of difficulties or circumstances beyond their control hursttx gov/ cpr
Com m it t ed t o sust aining and im p roving t he com m unit y t hroug h p art nership s and st rat eg ies t o ad d ress chal l eng es incl ud ing revit al izat ion.
COMMUNITY&ECONOMICVITALITY
LibraryShowcaseEvent
The Hurst Public Library hosted its annual Library Showcase event, which was storybook-themed This family friendly event hosted over 850 p eop l e Visit hurst t x g ov/ l ib rary
CommunityPartnership
Hurst Parks and Recreation worked in coordination with the Hurst United Soccer Association and the cities of Bedford, North Richland Hills, Colleyville, and Keller to host the 31st anniversary of the Turkey shoot Over 220 t eam s participated in nearly 200 g am es on Hurst fields
HEBReads
Hurst Public Library continued their outreach efforts and helped host the HEB Reads! event The event had over 3,500 attendees Additionally,by the conclusion of the Summer Reading Club,Hurst participants had read 37 million minutes
CommunityEvents
The 2024 Hurst Stars and Stripes and the annual Tree Lighting events welcomed an estimated 20,000 p l us g uest s This year, a new Christmas tree debuted at the Tree Lighting, which is LED and can showcase different patterns of lights. Visit hurst t x g ov/ cit yevent s
COMMUN
HouseholdHazardousWaste
The City of Hurst offers four Household Hazardous Waste Collection events annually to encourage environmentally safe disposal of household hazardous waste These events are held each quarter in October, January, April, and July hurst t x g ov/ cit yevent s
NewBusinesses
In 2024, 122 new businesses opened in Hurst ranging from law firms, restaurants, clothing stores, barber shops, child care facilities, healthcare, financial advisors and counseling services Our local Swig has become the #2 store in Texas! hurst t x g ov/ econom icd evel op m ent
HouseholdHazardousWasteCollectionDatafor FY2023-2024
A total of 462 Hurst households participated the collection events 462 40,029 8,140 391
A total of 40,029 pounds of hazardous waste was collected
A total of 8,140 pounds of documents was shredded
A total of 391 Hurst residents utilized the Fort Worth Environmental Collection Center
Small BusinessSpotlight
Tw el ve Hurst small businesses were highlighted in FY 2023-2024 with business spotlight videos, drawing attention to supporting local retailers. Keeping our businesses in Hurst is priority! # sh op f i r st i n h u r st you t u b e com / @t
COMMUNITY&ECONOMICVITALITY
PropertyPride
The Hurst Property Pride program recognizes residential homes that have improved or maintained their home and landscape. Fou r homes in Hurst were recognized and awarded recognition in FY 2023-2024 Visit h u r st t x gov/ p r op er t yp r i d e
Permits Issued
Hurst Planning & Community Development staff processed 10 site plans, eight zoning changes, and eight plats,supporting the City Council's Community & Economic Vitality vision
Hurst staff issued 166 Certificates of Occupancy, 423 commercial business permits, and 3,060 permits for residential building or improvements.
StaffDevelopment
The 12 Planning and Community Development department staff receive ongoing training focusing on customer service and technical training and licenses
HurstGivesBack
The annual Hurst Gives Back event in the spring of 2024 provided exterior improvements to a Hurst resident's home. Neighboring homes received curb address painting, potted plants, and an American flag The program helps revitalization in Hurst
Hurst Intervention Team offers MHMRassistance where needed while enforcing property maintenance code.The team worked 3,360 cases This program helps maintain the integrity of neighborhoods and sustain property values Staff also participates in outreach programs, including Earth Day event, National Night Out, and the re-dedication of Rickel Park
Single-family rental inspections exceeded 450 All are required to register annually.Close to 1,400 multi-family inspections were completed Residential and commercial inspections combined exceeded 11,000.
Cont inue t o p rovid e
excel l ent and resp onsive
services t o ensure p osit ive com m unit y aw areness and w el l - b eing .
PUBLICSAFETY
ALERRTTrainingforPoliceOfficers
In the last regular legislative session, the State mandated that all sworn officers receive ALERRT (Advanced Law Enforcement Rapid Response Training)training by August 31of 2025 This training ensures the safety of our residents in an active killer event. hursttx gov/ police
ComputerAidedDispatchandRecords ManagementSystem
In August, 2024, a new CAD/ RMS system was implemented that provides up-to-date equipment and features that will improve officers report writing efficiency and reduce the workload for dispatch and records personnel
Jail Partnership
Hurst entered into an agreement with the Euless Police Department to provide required jail services for Hurst, Euless and Bedford.The efficiency of booking by Euless staff has reduced officer time committment in an arrest It has been a positive collaboration between the three cities
PoliceRadioSystemUpgrade
The police department radio tower antennas were updated and new radios ordered The new radios have better clarity and allows redundancy with Fort Worth and surrounding cities The system includes the LTE cellular service back-up for better connectivity
PUBLICSAFETY
NewMedical EquipmentReceived
The Hurst Fire Department has taken possession of new medical equipment.A contract with Stryker guarantees complete replacement of critical equipment within five years, helping to maintain the most up to date patient care
NewAmblulance
To continue to provide quality patient care,the Hurst Fire Department has received a new International ambulance The ambulance is outfitted with the latest technology and equipment ensuring fire personnel can provide quality care
PublicSafetyStatistics
Fire&EMSCalls
Graffiti Abatement
Hurst Police Department reported an 8.7% overall decrease in Part I crimes for FY2024 They answered 30,083 calls for service and took 4,041 incident reports.
Hurst Fire Department responded to 5,498 calls for service in FY 2024.These include fire, traffic accident,and emergency medical calls
AquaticsSafety
Hurst Parks staff continue ongoing efforts to mitigate vandalism across all City parks.
Aquatics Staff hosted the Play Safe Drowning Prevention event, which featured CPRdemonstrations, life jacket fittings,and free educational materials.Additionally, staff received meets and exceeds designations on the Ellis & Associated Aquatics Operational safety audits
INFRASTRUCTURE
Monit or and incl ud e new m et hod s t o ensure q ual it y inf rast ruct ure by im p roving st rat eg ic p art nership s and cont inual l y invest ing in and revit al izing ag ing inf rast ruct ure.
INFRASTRUCTURE
The Public Works department is always busy improving Hurst's infrastructure, ensuring that water continues to flow, that sewers remain unclogged, and that streets are improved and driveable. Last fiscal year, the Public Works department milled and overlaid a total of 3.7 l ane m il es of asphalt streets They applied HA5 seal coat to another 7 9 l ane m il es of asphalt, extending the life of streets in Hurst and lowering overall maintenance costs
Traffic Signal Improvements
The Traffic Signs and Signals division of Public Works completed the move of a signal light from Oakwood and Precinct Line Road to Redbud and Precinct Line Road The signal is more effectively used at this location due to West Hurst Elementary closing
Completed construction of storm drain extensions on Highland Crest Dr. Completed construction of 2022 Sanitary Sewer Replacements project
Completed construction of the 2022 Water Main Replacements project.
5M
Began construction on the 2023 miscellaneous street bond improvements
INFRASTRUCTURE
LoreanBranchProject
The Public Works department staff completed construction of bank repair and stabilization of the Lorean Branch creek close to Hurst Athletic Complex and Fire Station 1; upstream of Cannon Dr
Hwy10LandscapeImprovements
The City of Hurst submitted an application in 2023 and was awarded a grant under TXDOT's Green Ribbon program for landscape improvements in the Highway 10 medians east of Bluebonnet Drive, ending at Lake Crest Ln
CottonBeltTrail BridgeRepairs
Installed in 2011, the bridge has been exposed to many elements resulting in the cedar planks needing to be replaced. The new planks ensure patron safety and comfort when walking or riding the bridge over the creek
R
ickel
ParkPlaygroundandPavilionUpdates
Rickel Park received new playground equipment along with new benches, water fountain, and rule signs
Improvements included a new roof for the pavilion, shaded swings, zip slides, assorted climbers, and tot play.
INFRASTRUCTURE
RecreationCenter Updates
The Hurst Recreation Center received cosmetic updates, including new rubberized flooring under the machine weights in the fitness area, sanding and varnishing of the wooden gym floor, refreshed areas with new paint, and added new tables and chairs around the facility
LeadServiceLineInventory
As required by the Texas Commission on Environmental Quality, staff completed the City's lead service line inventory of every service line in Hurst's distribution system, whether utility or customer owned. The report was submitted by the deadline
NewSignage
Central Park, Hurst Recreation Center, Hurst Tennis and Pickleball Center, Central Aquatics Center, and the Hurst Public Library recieved new park/ facility signs for a fresh curb appeal
AdvancedMeteringInfrastructure(AMI)
AMI Meters offer automatic communication that gives customers the ability to review water usage through an internet-based customer portal This project is expected to be completed in February, 2026
INNOVATION
The Cit y of Hurst w il l com m it t o a cul t ure of innovat ion and ef f iciency by focusing on cont inuous p rocess im p rovem ent and cust om er service p rog ram s.
INNOVATION
CoffeeShop- Partnerwith6StonesandHEBISD
This project is a partnership to transform the donut shop at 420 W. Pipeline Rd into a one-of-a-kind coffee shop. The shop will employ students, helping them gain life skills The HEB ISD architectural and interior design students are designing the space
HumanResourcesLeadershipSeries
Human Resources celebrated the graduation of the second cohort of a facilitated 12-session supervisory series, led by Mike Gibson, that provides resources and support to our current supervisors.
LemonadeDay2024
This community-wide educational program provides youth with the opportunity to learn how to start, own, and operate their first business, a lemonade stand! Local businesses can participate by becoming a "Sweet Spot," allowing a stand to operate on their property
PartnershipforHEBSeniorGames
The Senior Activities Center partnered with the Bedford and Euless Senior Centers for the second joint HEB Senior Games with over 120 r egi st er ed p ar t i ci p an t s The City of Hurst was awarded the overall winner.
INNOVATION
LibraryExhibits
The Hurst Public Library displayed unique and exciting exhibits from Tarrant County artists and private collectors in the Library Gallery and Historical Gallery
AquaticsCentersExtendedHours
The Aquatics team increased open swim hours at both facilities by 26 hours p er w eek, including full operational hours at the Chisholm Aquatics Center hurst t x g ov/ aq uat ics
Commercial DriverLicenseTraining
Federal mandates recently affected the cost of CDL training, increasing the cost to $6,000 per person Rather than outsource this training, Hurst employees became certified to train for CDL licensing, supporting the financial sustainability that Hurst strives for.
EnhacementofCommunications
The Communications department is focusing on more effective messaging through the use of video and emphasizing increased social media presence and email message delivery
INNOVATION
HurstDogPark
The Hurst Parks and Recreation Team hosted the all new Pups & Pints event at the Hurst Dog Park and added a pop-up egg hunt series at neighborhood parks throughout the community
SolarEclipse
The Hurst Public Library partnered with the Hurst Parks and Recreation team to host the Total Solar Eclipse event at Hurst Community Park. There were multiple viewing locations around the city
EfficiencyinParksManagement
To facilitate service requests from citizens and streamline the response time to completion, the Parks Division implemented CityWorks software, a work management platform, that helps track work orders
LEADERSHIP
The Cit y of Hurst w il l com m it t o a cul t ure of innovat ion and ef f iciency by focusing on cont inuous p rocess im p rovem ent and cust om er service p rog ram s.
LEADERSHIP
SeniorActivitiesStaffRecognized
Hurst Senior Activities Center staff was recognized at the Texas Recreation and Parks Society (TRAPS) North Region Conference for excellence in senior programmming for the 2024 HEB Senior Games
HurstCommunicationsTeamRecognized
Communications was recognized with 5 st at e aw ard s through the Texas Association of Municipal Information Officers organization. The TAMIO awards is the leading recognition program in Texas, honoring excellence for municipal communication strategies
CitizensFireAcademy
The Citizens Fire Academy began in 2004 and was designed with the goal of educating citizens of Hurst on the operations of the Fire Department. Finishing out the 19t h cl ass in 2024, over 210 resid ent s have g rad uat ed from the course
DistinguishedBudgetAward
The City of Hurst received the Distinguished Budget Preparation Award for the 36t h con secu t i ve year . This award represents significant achievement in meeting the highest priniciples of governmental budgeting.
LEADERSHIP
Hurst101CitizenAcademy
Hurst 101 provides residents with an understanding of how local government works and equips them with the knowledge needed to participate in building Hurst's future FY 2024 celebrated the 11t h g rad uat ing cl ass hurst t x g ov/ hurst 101
Libraryhonored
For the 19t h consecut ive year, the Hurst Public Library has once again been honored with the Texas Municipal Library Director's Association's Excellence in Libraries Award. Of the 545 public libraries in Texas, 84 received the award
CitizensPoliceAcademy
The Citizens Police Academy began in 2006 with the idea of educating citizens of police operations in Hurst Over 500 p eop l e have attended and FY 2024 marked the 43rd g rad uat ing cl ass Many graduates go on to volunteer for the Citizens on Patrol program hurst t x g ov/ cp a
HurstPublicLibraryGrants
The Hurst Public Library received an Inter-Library Loan Grant from the State of Texas for over $6,000 They also collaborated with the Texas Youth Action Network for programming grants to help community youth and hosted the Summer Bash.
