2022 Coastal Hospice Annual Report

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Annual Report 2022

Coastal Hospice Board of Directors

AS OF JUNE 30, 2022

Executive Board:

Rick Laws Chair

Andy Kim Vice Chair

Madalaine L. How Treasurer

Morgan Fisher Secretary

Stephen R. Farrow Immediate Past Chair

Monica Escalante President & CEO

Michael P. Dunn At Large

Board Members:

Colleen "Cam" Bunting

David "Buddy" A. Dykes

Parisa Gholamvand

Roger L. Harrell

Lakeisha Harris

Robert M. Purcell

Tina Reid

Anthony S. Sarbanes

Sharon Washington

Margaret M. Whitten

ANNUAL REPORT 2022 | 1

Coastal Hospice staff cared for my father with the utmost professionalism and excellent attention. He loved each of your staff members because they really cared about him and did everything in their power to help him. They visited him routinely and maintained a constant line of contact for questions and inperson visits. We especially appreciated all the attention and care that his nurse provided to him. He loved her very much and she truly epitomized your Mission Statement - "promote dignity and quality of life for patients and families who face life-limiting conditions".

We thank Coastal Hospice for the extended assistance and excellent care provided over these past seven months. Coastal Hospice helped to make his remaining months on this side of glory, as comfortable as possible! We hope and pray that Coastal Hospice will be there for other families like ours for years to come!

2 | COASTAL HOSPICE

2022: A Year in Review

Overthe past year, Coastal Hospice has continued to provide quality end-of-life care thanks to the commitment and strong determination of our staff, Board of Directors, and our community. It is the dedication and compassion of our doctors, nurses, social workers, chaplains, certified nursing assistants, grief counselors, volunteers, and supporting staff that provide the driving force to our care.

Despite reimbursement rates below inflation, it is supporters like you who afford us to remain focused on our mission of promoting dignity and quality of life to those facing life-limiting conditions on the Lower Eastern Shore — no matter how remote, how sick, or how costly. Your financial contributions are essential for the provision of those services that are not reimbursed but that offer invaluable support to our community, like bereavement care, education, and complementary therapies.

We continue following the Strategic Plan that informs all efforts towards financial stability and sustainable growth, maintaining our high quality standards of care and positioning Coastal Hospice as the employer of choice in the region. These strategies are materializing in new programs and projects, forging new partnerships while strengthening old ones in our community.

As we move forward with these goals, we inspire ourselves knowing that, based on the Center for Medicare Family Caregiver Survey, our organization continues to be ranked as one of the highest in the state and in the country and that the quality of our care is being recognized and recommended among our community members.

Thank you once again for your partnership and generosity, and for amplifying our vision for every patient and family facing a serious illness, to be honored, supported, and comforted as they receive the right care, at the right time throughout their journey.

Blessings, Monica

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Interdisciplinary Team 5Physicians 4 Nurse Practitioners 85Nurses (RN) 7Spiritual Counselors 68Certified Nursing Assistants (CNA) 6Nurses (LPN) 1Occupational Therapist 1Physical Therapist 43Patient Care Volunteers 14Social Workers 7Bereavement Counselors 2Music Therapists
Our

In 2022, we cared for 1,300 patients and their families in our communities of Dorchester, Somerset, Wicomico, and Worcester Counties, in Maryland.

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Home Hospice

In 2022, our interdisciplinary teams cared for 754 patients and their families in the comfort of their homes or place of residence.

6 | COASTAL HOSPICE

Our Palliative Care Clinic offered 2,714 visits

to those living with a serious illness, providing patients with understanding, care, and education.

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We want to thank everyone at Coastal Hospice, from the bottom of our hearts. The last days of our mother’s life were spent on home comfort care. The whole team that took care of her and us were absolutely AMAZING! They have a true calling to be able to care so quickly and strongly for an essential stranger. Thank you again for all the care and support!

8 | COASTAL HOSPICE

Macky and Pam Stansell House

We cared for 72 patients and their families at our hospice residence. The Macky and Pam Stansell House is committed to providing a safe, comfortable, and compassionate place for hospice patients who cannot safely manage their care at home.

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Coastal Hospice at the Lake

We provided care and support for 350 patients and their families at our inpatient care facility. Coastal Hospice at the Lake offers care for those patients who require continued symptom management.

10 | COASTAL HOSPICE

Thank you for everyone involved in caring for my dad. It was an incredible comfort knowing such dedicated, professional, caring people were helping us during this special time in life. We truly appreciate and are grateful to your generous hearts.

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In 2022, our Physical Therapist provided care to 209 patients.

12 | COASTAL HOSPICE

In 2022, we honored and cared for 153 Veterans and their families.

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In 2022, Coastal Care Navigators, our non-medical pre-hospice program, provided support, education, advocacy, and guidance to 278 neighbors living with a serious illness and their families.

14 | COASTAL HOSPICE
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Bereavement Care

Thank you for the care you provided for my family. We appreciate the great compassion you showed to us, you were just the organization we needed when we didn't even know we needed it.

We appreciate the card you sent and the call we received after she passed. Coastal Hospice is an absolute Godsend. We pray God will watch over all of you as you continue to bless other families with your loving care.

Bereaved cared for through phone calls, mailings, etc.
Hospice Bereaved cared for in support groups 239 Community Bereaved cared for in support groups 283
2,444

In 2022, our 111 volunteers generously donated their time and talents to provide:

1,471 Patient Care Hours

438 Patients Visited

170 We Honor Veteran Ceremonies

5,054 Hours Donated

1,951 Thrift Shop Hours

20 | COASTAL HOSPICE
ANNUAL REPORT 2022 | 21
22 | COASTAL HOSPICE
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2022 Charter Society

The Charter Society was established to recognize donors who gave a cumulative total of $1,000 or more during a calendar year. Charter Society Members are listed and recognized during the following calendar year in the Annual Report. Gifts totaling $10,000 or more during a calendar year are recognized as Beacon Benefactors within the Charter Society and are listed at Coastal Hospice at the Lake or The Macky & Pam Stansell House.

BEACON BENEFACTORS

Jacqueline & Kevin Ball

Caryl & Hugo Cardenas

Community Foundation of the Eastern Shore

Jim & Annemarie Dickerson

Dr. Carolyn J. Elmore Ed.D.

Thomas G. Hanley Trust

Humphreys Foundation

John & Wauna Harman Foundation

John Edward Whittington, Jr. Charitable Trust

Richard M. Laws Sr. & Ruth W. Laws Designated Endowment Fund

Lynne & Mac Peverley

Anonymous

Estate of Phyllis C. Taylor

The John B. Parsons Foundation

United Way of the Lower Eastern Shore

Bartow Van Ness, III

Mr. & Mrs. Dirk Widdowson

Jonathan Ross & Cynthia Wilde

Worcester County Commissioners

MEMBERS

All States Construction Co., Inc.

Anonymous

Thomas & Carolyn Allen

Inga J. Almond-Hogue

American Legion Dorchester Post #91

American Legion Post 16

American Legion Synepuxent Post #166

Edward L. Anderton

Atlantic General Hospital

Mr. & Mrs. Edward G. Banks, Jr.

Dr. & Mrs. Alfred Beattie

Beaver Dam Christian Church

Richard Benn

Kristi Bertrand-Tucker

Edmond P. Blake

Boggs Disharoon American Legion Post #123

Mary E. Boyd

Pete & Marilyn Bozick and Winifred Lumsden

Mrs. Kristin J. Bradley

Breakthru Beverage

Ron & Pam Buckley

Cam & Woody Bunting

Cambridge Rotary Community Service Foundation

Cambridge VFW Post #7460

Jon & Samantha CameronTelescope Pictures

Candy Kitchen Shoppes, Inc.

Chauncey's Surf-O-Rama

Coastal Association of Realtors, Inc.

Cole Family Foundation Inc.

Mrs. Frances Collins

Comfort Plus Services

Drs. Linda & William Cooper

Cindy & David Cowall

Mr. & Mrs. Charles and Trudy Craig

Craig's Drug Store, Inc.

Delmarva Late Great Chevys

Delmarva Skin Specialists

East Coast Contracting

Dean & Alma Epperson

John & Michelle Fager

Fager's Island, LLC

Steve & Donna Farrow

First United Methodist Church

Dr. & Mrs. Sal Fiscina

Jacqueline Fowler

Franklin P. and Arthur W. Perdue Foundation, Inc.

Dr. George & Carol Galifianakis

Pete & Frankie Gomsak

George & Penelope Hackman

Hardwire

Tom & Beth Hershey

Fifi Hiotis-Blackburn

Holloway Funeral Home, P.A.

Russell Houseal

Madalaine Leszcz How and Harry How

Mr. & Mrs. James K. HudsonHunter's Ride

Cathy Hyneman

IV Solutions, LLC.

W. Newton Jackson, III

JC Custom Painting, LLC

Joan W. Jenkins Foundation

John's Auto Body Repair & Towing

Dennis & Arlene Jones

Marilyn J. Keane

Yun Children - Lois Kim, Sam Yun, Caroline Mei & Judi Stemmler

L. Franklin & Gertrude H. Purnell Foundation, Inc.

The Langeler's

Richard M. Laws

Ken & Angie Lord

Ms. Carol L. Mabe

Macky's Bayside Bar & Grill

The Madero Family

Mann Properties, Inc.

Mr. & Mrs. Richard L. Marshall

Michael Miller

Mitchell S. Gittelman, DO, PA

Joseph M. Mitrecic

Monogram Furniture

Montgomery Financial Services

Family

The Constance Moore Family

Clifton Nichols

Northern Building Restoration

Ocean City Lions Club

Ocean City Elks Lodge #2645

Michael J. O'Neil

Cindy Osburg

Eric & Deborah Palmer

Rusty & Mindy Palmer

Mrs. Frances Payne

Diane Kramer Pelletier

Perdue Farms

Jan & Jim Perdue

Barry Phippin

Pocomoke Ruritan Club Fund

Mr. Robin Pollitt & Mr. Hunter Pollitt

Robert & Paula Purcell

E. Bowen and Frances Hyde Quillin Foundation, Inc.

Jean Rial

Richard A. Henson Foundation

The Estate of Lois J. Rodgers

Salisbury Elks Lodge #817

Samuel R. & Evelyn Q. Coffin Memorial Donor Advised Fund

Pam Shaffer

Smokey & Sally Shaffer

Somerset Jewelers

Cynthia E. & Todge Spieczny

Macky & Pam Stansell

Mr. & Mrs. Wesley D. Stephens

The Michael J. Strawley Memorial Golf Tournament

James Sullivan

Sysco Eastern Maryland , LLC

The Bank of Delmarva

The Chartis Group

The Dresher Foundation, Inc.

The Lisa Trivits and David Wagner Charitable Gift Fund

The M&T Charitable Foundation

The Philip & Barbara Long Family Foundation

Paul Trubits

Mr. & Mrs. Michael P. Truitt

George C. & Emily Tunis

VFW Post #10159

VFW Post #194

Mr. & Mrs. Gary Waldych

Cynthia L. Watson

Wicmico Presbyterian Church

Evelyn Wiles & Linda Wiles

Ed & Katheryn Wilson

Mr. Joseph Wilson

R. Erik Windrow

Margie Wisniewski

Mrs. Elizabeth Calcott Wooten

FY 2021-2022

Summary of Operations
REVENUE & SUPPORT Patient Services Revenue 13,640,646 Funds Raised 1,034,212 Thrift Store 298,581 Other Revenue 457,481 (Loss) Gain on Investment (201,869) Total Revenue & Support 15,229,051
Hospice Care Expenses 11,129,455 Palliative Care Expenses 479,025 Outreach Programs 86,354 Management and General 3,788,117 Thrift Store 276,044 Total Operating Expenses 15,758,995 Change in Net Assets (529,944)
EXPENSES
FINANCIAL POSITION Current Assets 5,863,673 Investments 1,472,128 Fixed Assets and other Non-Current Assets 8,500,008 Total Assets 15,835,809 Current Liabilities 1,223,170 Non-Current Liabilities 2,636,950 Net Assets 11,975,689 Total Liabilites and Net Assets 15,835,809
STATEMENT OF

Thank You!

Your generosity allow us to remain focused on promoting dignity and quality of life to those facing life-limiting conditions on the Lower Eastern Shore — no matter how remote, how sick, or how costly.

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410-742-8732

410-742-7866

Coastal Hospice, Inc. PO Box 1733

Salisbury, MD 21802

www.CoastalHospice.org

Follow us online: facebook.com/CoastalHospice

@CoastalHospice

@CoastalHospice

@CoastalHospice

Joint Commission Accredited We Honor Veterans Non Profit Organization U.S. Postage PAID Salisbury, MD Permit No.94

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