ANNUAL REPORT FY 2022-2023 | A
Annual Report FY 2022-2023
Our Mission
Coastal Hospice promotes dignity and quality of life for patients and families who face life-limiting conditions.
Vision Statement
Every patient and family facing serious illness is honored, supported, and comforted as they receive the right care, at the right time throughout their journey.
ANNUAL REPORT FY 2022-2023 | 1
Coastal Hospice Board of Directors AS OF JUNE 30, 2023
Rick Laws Executive Board Chair
Morgan Fisher Executive Board Vice-Chair
Madalaine L. How Executive Board Treasurer
Dr. Simona Eng Secretary
Stephen R. Farrow Executive Board Immediate Past Chair
Monica Escalante President & CEO
Colleen "Cam" Bunting Board Member
Dr. Sally Dowling Board Member
David "Buddy" A. Dykes Board Member
Roger L. Harrell Board Member
Dr. LaKeisha L. Harris Board Member
Robert M. Purcell Board Member
Dr. Tina Reid Board Member
Anthony S. Sarbanes Board Member
Dr. Sharon Washington Board Member
Margaret M. Whitten Board Member
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2 | COASTAL HOSPICE
FY 2022-2023: A YEAR IN REVIEW
As I reflect on the past fiscal year, I feel tremendous pride in leading an organization that continues offering the best care to our patients and their families. Our doctors, nurses, certified nursing assistants, social workers, chaplains, bereavement counselors, therapists, and volunteers share their expertise and talents every day to make this possible. Thanks to deep roots in our community and the unfaltering support from donors like you, this year we were able to continue fulfilling our mission of promoting dignity and quality of life for those facing life-limiting conditions and bridging the gap for our most vulnerable population, offering comprehensive end-of-life care to those in need. With the current challenges presented by Medicaid’s lower payment rates and Medicare’s shift to valuebased payment, reimbursement becomes more restricted, while our costs — along with the economy — only increase. Your financial contributions give Coastal Hospice the ability to focus on the care we provide and the provision of essential services that are not reimbursed, like end-of-life education and grief support among others. From the Board of Directors to the occasional contributor, this report shows the commitment that all of us at Coastal Hospice, along with our collaborators, supporters, and partners have for our Lower Eastern Shore, their people, and their needs. We are thankful to have you as our champion and trust that in the coming year, we will continue having your steadfast support for our mission and the vital work we do. Thank you.
Monica Monica Escalante President & CEO
ANNUAL REPORT FY 2022-2023 | 3
Our Interdisciplinary Team
3 1 10 1
Physicians
Nurses (LPN)
Nurse Practitioners
Certified Nursing Assistants (CNA)
Social Workers
Physical Therapist
5 53 5 60
Bereavement Counselors
Patient Care Volunteers
71 6 2 235
Nurses (RN)
Spiritual Counselors
Music Therapists
In FY 2022-2023, our interdisciplinary team made
67,518 visits
to our patients and their families.
3
Total Staff
4 | COASTAL HOSPICE
We are truly blessed here on the Lower Shore to have Coastal Hospice. Hospice has been a phenomenal support to both Dad and me. Their unstinting support allowed Dad to remain in his home until the almost very end. The dignity they provided him during these last few months made all the difference to him. While Dad was always the priority, the weight they lifted from me was tremendous. I was no longer alone daily because of the nurses, certified nursing assistants, etc. The Chaplain became a mother, sister, and friend. His nurse began the journey with Dad as his certified nursing assistants at home and cared for him at Macky and Pam Stansell House at the end. She taught me that all too often we underestimate the power of a touch, a smile, a kind word. These women preach the Gospel at all times, using words only when necessary.” - Patient's daughter
ANNUAL REPORT FY 2022-2023 | 5
FY 2022-2023 We cared for
1,350 patients and their families in our communities of Dorchester, Somerset, Wicomico, and Worcester Counties, in Maryland.
Palliative Care
Our Palliative Care Clinic offered
2,484 visits
to those living with a serious illness, providing patients with understanding, care, and education.
Home Hospice
Our interdisciplinary teams cared for
1,252 patients and their families in the comfort of their homes or place of residence.
Macky and Pam Stansell House We cared for
76 patients and their families
at our hospice residence. The Macky and Pam Stansell House is committed to providing a safe, comfortable, and compassionate place for hospice patients who cannot safely manage their care at home.
Coastal Hospice at the Lake We provided care and support for
285 patients and their families
at our inpatient care facility. Coastal Hospice at the Lake offers care for those patients who require continued symptom management.
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6 | COASTAL HOSPICE
We supported
62 children and their families at our Camp Chameleon Children's Grief Support Camp.
Bereavement Care 2,590
Hospice family members cared for
214
In-person visits
6,035 Supportive grief mailings sent
10
Support Groups across the Lower Eastern Shore
1,219 Phone calls made
ANNUAL REPORT FY 2022-2023 | 7
Volunteers
891
Patients Visited
In FY 2022-2023, our
129 volunteers
generously donated their time and talents to provide:
137
We Honor Veteran Ceremonies
1,412 Thrift Shop Hours
5,507
2,599
Hours Donated
Patient Care Hours
In FY 2022-2023, we honored and cared for
183 Veterans
Our music, occupational, physical, respiratory, and speech therapists provided
445 visits
to our patients and families.
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8 | COASTAL HOSPICE
In FY 2022-2023, our Caregiver Academy brought education in End-of-Life topics to
4,339 professional healthcare providers and members of our community.
ANNUAL REPORT FY 2022-2023 | 9
My Mom and Dad were patients of Coastal Hospice. I was taking care of them by myself, and it took me awhile to ask for any help, but when the doctor offered Hospice, I accepted. It was the best thing I could have done. The people were absolutely wonderful, nice, and sweet. They explained everything to my parents and me. I enjoyed our talks we often had together. It felt like they were part of our family. Every time I needed them day or night, they were there for me. We also had the pleasure of meeting one of the ministers. He was wonderful to my mom and dad and gave us some ideas to help comfort them. My mom passed and 12 days later, my dad passed. I guess it was God's will to keep them together. It was a shock for us though, we knew it was going to happen, but not that close. Their family was with them when they went to get their wings, their children, grandchildren and great grandchildren. I hope that we comforted them. The girls were so good to us and sympathetic. They got my mom and dad ready to go home. I am still getting very nice calls and letters from Coastal Hospice. I know this has to be a hard job for all the people who helped us, but they were wonderful. I would recommend Hospice to anyone. You all do such a great job, and you were always there when I needed you. Thank you so much for all that you did for me and for my family. God Bless You All, you all have a place in heaven waiting for you. With great gratitude and affection. - Patients' daughter
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10 | COASTAL HOSPICE
Thanks to your contributions and committed support, we were able to raise
$877,934.71 *
to provide care for the uninsured and to continue offering the services that are not reimbursed, like Bereavement Care and Complementary Therapies. *Gross funds received from donors.
ANNUAL REPORT FY 2022-2023 | 11
Summary of Operations FY 2022-2023
REVENUE & SUPPORT Patient Services Revenue
16,574,931
Funds Raised
819,027
Thrift Store
392,837
Other Revenue
94,933
(Loss) Gain on Investment
192,541
Total Revenue & Support
18,074,269
EXPENSES Hospice Care Expenses
13,848,243
Palliative Care Expenses
606,414
Outreach Programs
78,560
Management and General Thrift Store
3,893,764 325,143
Total Operating Expenses
18,752,124
Change in Net Assets
(677,855)
STATEMENT OF FINANCIAL POSITION Current Assets
7,581,628
Investments
2,333,889
Fixed Assets and other Non Current Assets
8,635,201
Current Liabilities
4,418,128
Non Current Liabilities
2,834,756
Net Assets
11,297,834
Total Liabilites and Net Assets
18,550,718
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12 | COASTAL HOSPICE
FY23 Charter Society
The Charter Society (listed as members) was established to recognize donors who gave a cumulative total of $1,000 or more during the fiscal year. Gifts totaling $10,000 or more during the fiscal year are recognized as Beacon Benefactors within the Charter Society.
BEACON BENEFACTORS
MEMBERS
Breakthru Beverage
American Legion Synepuxent Post #166
A Frame Properties, LLC
Cam & Woody Bunting
Michael G. & Joanna C. Abercrombie
Jake Mitrecic, Tricia Purcell & Burn Oven Pizza
John H. "Jack" Burbage Community Foundation of the Eastern Shore
Harold R. Aikins Teresa M. Allerton
Estate of Phyllis C. Taylor
American Legion Auxilliary #166
The Gudelsky Group of Companies Micky Fins | Sunset Grille | OC Fishing Center | Sunset Marina | Atlantic Tackle | Teasers Dockside Bar | Sunset Provisions | OC Fishermans Center
American Legion Dorchester Post #91
Humphreys Foundation, Inc. John & Wauna Harman Foundation John Edward Whittington, Jr. Charitable Trust Daniel & Robyn Legge Michael J. Strawley Memorial Golf Tournament Richard M. Laws, Sr. and Ruth W. Laws Endowment Fund
American Legion Post #123, Boggs Disharoon Edward L. Anderton Atlantic General Hospital Atlantic Portable X-Ray AWB Engineers Edward & Susanne Banks Ed & Diana Barber Kathy Bates Bayside Skillet
The John B. Parsons Foundation
Beachwood, Inc. – Robert & Paula M. Purcell
Thomas G. Hanley Trust
Dr. & Mrs. Alfred Beattie
United Way of the Lower Eastern Shore
Richard J. Benn
Dirk & Gayle Widdowson Worcester Cty Commissioners
Kristi Bertrand-Tucker Joe & Cheryl Bozick Mrs. Kristin J. Bradley
Cambridge Jaycees Candy Kitchen Shoppes Billy & Maddy Carder Cato Gas & Oil, Inc. Charles Brown Glass Company Chauncey's Surf-O-Rama Coastal Association of Realtors Cole Family Foundation Stuart D. Cooper David & Cynthia Cowall Delmarva Late Great Chevys William Gary Dorsch Julie Duer-Clayton Eastside Memorial VFW Post 2996 Dean & Alma Epperson Monica Escalante Esham Family Partnership Exelon Corporation Fager's Island – John & Michelle Fager
ANNUAL REPORT FY 2022-2023 | 13
Steve & Donna Farrow
Mr. & Mrs. Richard M. Laws
David & Sally Rivello
First Shore Federal
Lois J. Rodgers Memorial Fund
Dr. & Mrs. Sal Fiscina
Long Life Treated Wood
Rothschild's Orthopedic Appliances, Inc.
Mr. & Mrs. Hank and Morgan Fisher
Mr. & Mrs. Byron G. Maddox, Jr.
Palmer & Sandy Gillis
Jacqueline Magnes
Peter & Frankie Gomsak
Mr. & Mrs. Richard L. Marshall
Samuel R. & Evelyn Q. Coffin Memorial DAF
Chip & Connie Gordy
Massey Family Fund
Seagull Disposal
Debra L V Grafton
Joan Matyiko
Peggy & Alan Selser
Mary Katherine Gray
Mr. William J. McGill
Shore United Bank
George C. & Penelope A. Hackmann
Joseph M. Mitrecic
Mary C. Slot
Hardwire - George & Emily Tunis
Leighton W. & Rebecca Moore
Janet L. Stahl
Jeannie Hart
Northern Building Restoration
Macky & Pam Stansell
Delegate Wayne Hartman
Ocean City Elks Lodge #2645
David & Judi Stemmler
Tom & Beth Hershey
Ocean City Lions Club
Mr. & Mrs. Wesley D. Stephens
Fifi Hiotis-Blackburn
Emmajane Olinde
Jim Sullivan
Holloway Funeral Home
Pamela L. Ollinger
Sysco Eastern Maryland, LLC
Russell A. Houseal
Eric & Deborah Palmer
Telescope Pictures
Douglas Howard
Frances G. Payne
Roger and Cathy Hyneman
Peninsula Home Care MD & DE
The Honor Society of American Veterans
JoAnne Q. Jackson
Philip and Barbara Long Family Foundation
Charles R. & Laura Jenkins John's Auto Body Repair & Towing Dr. Carolyn S. & Mr. William Johnston Mr. & Mrs. Dennis Jones Marilyn J. Keane Knights of Columbus, Ocean City Council #9053 Kuhn's Jewelers - Susan K. Purnell L. Franklin & Gertrude H. Purnell Foundation
Salisbury Elks Lodge #817 Salisbury Moose Lodge # 654
The Personal Wellness Center Bartow Van Ness
Bill Phillips & Family
Mr. & Mrs. Gary Waldych
Barry Phippin
Mr. & Mrs. Chuck Weber
Krah & Maureen Plunkert
Greg & Margaret Whitten
Pocomoke City Elks Lodge 1624
Wicomico Presbyterian Church
Pocomoke Ruritan Club Endowment Fund
Wilde Charitable Foundation
Pro Coat, LLC Catherine E. Purnell Quillin Foundation, Inc.
Sarah & Greg Langeler
Dr. James & Jeannie Rial
Sylvia D. Langeler
Richard A. Henson Foundation
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Ed & Kathy Wilson Peter A. Wimbrow Mr. & Mrs. R. Erik Windrow Margie Wisniewski Wulff's Mercedes & BMW Specialists
Coastal Hospice, Inc. PO Box 1733 Salisbury, MD 21802 www.CoastalHospice.org 410-742-8732 410-742-7866 Follow us online: @CoastalHospice @CoastalHospice @CoastalHospice @CoastalHospiceInc
Joint Commission Accredited
We Honor Veterans
Non Profit Organization U.S. Postage PAID Salisbury, MD Permit No.94