Desi Trucking - March April 2022 (National Edition)

Vol.13 - Issue 2 Mar/Apr 2022

THE TRUCKERS'

CONVOY

JUNE 18 & 19, 2022 Tradex Centre, ABBOTSFORD

(604) 596-9287 I info@apntruckshow.com www.apnatruckshow.com

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MARCH - APRIL 2022

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CONTENTS

08 tr`krW dw kwPlw sB qoN pihlW mYnUM ‘kw&ly’ bwry d`sx dI loV hY[ ieh tr`kW dw kwPlw jW konvoey nhIN sI[

13 tIm pYNskI Aqy PrytlweInr ny eI-kYskyfIAw nwl rl ky ricAw ieiqhws PrvrI dy mhIny tIm pYNskI ny Awpxy lMby smyN dy swQI PrytlweInr

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ie`k grùp Awrfr jo Krwb ho igAw ies lyK ‘c ie`k Asl jIvn dI khwxI sWJI krnI cwhuMdI hW jo Asl ‘c vwpr rhI hY[

28 volvo tr`ks ny kYnyfw iv`c pihly do volvo tr`kW dy pRmwixq fIlrW dw AYlwn kIqw

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volvo tr`k au~qrI AmrIkw ny kubYk iv`c do fIlriSpW nUM kYnyfw iv`c pihly do volvo tr`ks...

38 fRweIvr nUM kMm ‘qy itkweI r`Kxw tr`ikMg audXog ‘c tr`kW dy aultx dI igxqI ‘c vwDw hoxw ie`k cuxOqI bx geI hY[

44 iek`ly kMm krn vwLy fRweIvrW dI sur`iKAw

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ie`k pySyvr frweIvr vjoN qusIN iek`ly kMm krn ‘c bhuq smW ibqwauNdy ho[

ADVERTISERS Ace Truck Repairs ............................. 35

Hello Trucking ............................. 17 & 39

Pike Enterprises Ltd ........................ 35

APNA Truck Show ............................... 14

Hendrickson ............................................ 46

Road Safety At Work ........................ 43

CBS Parts Ltd. ........................................ 02

Howes Lubricators .............................. 11

Swank Studios Ltd ............................ 37

Champion Towing ............................... 33

Inland Kenworth ...................... 03 & 33

Titan Truck & Trailer Parts Ltd ..... 34

Cummins .................................................. 47

JD Factors ............................................... 31

Transam Carriers Inc. ......... 35 & 45

Eko Stinger ............................................. 29

JGK Media Inc. ............................... 24-25

Truckers Together .............................. 32

First Truck Centre .............................. 15

Kal Tire ............................................ 13 & 41

Volvo ............................................................. 07

G & G Trucking Solutions ............... 34

Ocean Trailer ............................... 23 & 33

Go North Surrey GM ........................ 05

Peterbilt .................................................... 48

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MARCH - APRIL 2022

NATIONAL MAGAZINE

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EDITOR’S NOTE | sMpwdkI

IT’S TIME TO SPRING INTO ACTION s I write this editorial, it’s hard to believe that it’s already March 2022. It seems like just yesterday that we were celebrating the New Year. Most of Canada was watching Covid numbers increase, fearful of what this could mean; however, within a short time, these numbers began to drop, and we are now on the verge of most restrictions being lifted across the nation.

Speaking of restrictions, the Truckers’ Convoy made headlines not only in Canada, but across North America.

While the initial plan of the Truckers’ Convoy was to tackle the vaccine mandate, it turned into the Freedom Convoy, which seemed to have a political agenda, much different than the original focus on truckers’ needs

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and concerns. Read Ray Gompf’s emotional column about the convoy issue.

Mike Howe talks about one of the most important aspects of trucking – driver retention. He examines how there’s more to the issue of driver shortage. By ensuring a good work environment, professional attitude and respect for employee needs and concerns, drivers would stay with the profession.

As we look ahead to the coming months, it is time to Spring into Action. Most restrictions will probably be lifted and thus, society will return to a more “normal” life.

Make plans to grow yourself and your business, set realistic goals and then work hard to achieve them. Let’s make 2022 a year to remember.

smW Aw igAw Aml krn dw doN mYN ieh sMpwdkI ilK irhw hW qW ieh ivSvws krnw AOKw hY ik ieh mwrc dw mhInw cVH igAw hY[ ies qrHW lgdw hY ik Ajy k`lH hI nvyN swl nUM mnw rhy sI[ knyfw ‘c bhuqy lok rhy kronw dy kysW nUM vyK rhy hn Aqy ieh vI fr hY ik pqw nhIN kI ho jwvygw; pr hwl ‘c hI ieh kys Gtxy SurU ho gey hn[ hux smW Aw igAw hY jdoN ik ies sbMDI l`gIAW pwbMdIAW cu`kIAW jw rhIAW hn[

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jy g`l krIey pwbMdIAW dI, qW tr`krz konvoey knyfw Br ‘c hI nhIN sgoN smu`cy au`qrI AmrIkw Br ‘c mu`K KbrW ‘c irhw[ ies gru`p dI pihlW mMg qW kyvl vYksIn lwzmI lgwaux dI mMg nUM vwps lYxw hI sI[ pr bwAd ‘c ieh PrIfm konvoey bx igAw[ ijs qoN ieh isAwsI eyjMfw jwpx l`g ipAw[ ijs dw tr`krW dI mMg v`l G`t iDAwn jwpx l`gw[ies sbMDI ryA gONP dw lyK pVHo[

mwekI hoA ny tr`ikMg dy ie`k mh`qvpUrn p`K dw vrnx kIqw hY[ ijs dw mu`K ivSw hY fRweIvrW nUM itkweI r`Kxw[ aus ny tr`k frweIvrW dI Gwt dw vI vrnx kIqw hY[ aus ny iliKAw hY ik cMgw kMm dy ky, vDIAw vwqwvrx bxw ky, pySwvrI rv`eIAw Apxw ky Aqy fRweIvrW pRqI vDIAw ivvhwr krn nwL aunHW nUM kMm ‘qy itkweI r`iKAw jw skdw hY[ jdoN hux AsIN Agly mhIinAW v`l q`k rhy hW, smW hY swnUM Aml krnw SurU kr dyxw cwhIdw hY[ bhuq swrIAW lweIAW geIAW bMdSW nUM jld cu`ikAw jw irhw hY Aqy smwj muV AwpxI Awm cwly c`l pvygw[ Awpxy Awp nUM Aqy Awpxy ibzns nUM au`pr cu`kx dIAW XojnwvW bxwauxIAW SurU kr idE[ Asl inSwnw imQ lE Aqy aus nUM pRwpq krn leI s^q imhnq krnI SurU kr idE[ AwE 2022 dy swl nUM XwdgwrI bxweIey

Jag Dhatt Editor-In-Chief Publisher JGK Media Inc. 1-877-598-3374 (Desi) Advertising & Sales Jag Dhatt (National / Western Canada) Stephen Alford (Eastern Canada) Art Director Ranjit Singh IT Manager Ranj Bhamra Cover Design Ranjit Singh Cover Photo Credit Anadolu Agency / Contributor Contributing Writers Jag Dhatt; Michael Howe; Pash Brar; Ray Gompf; Ron Dhaliwal; Sanjana Karthik; Staff Reporters Translator Tirath S. Khabra

JAG DHATT Corporate VP, Marketing National Accounts

Eastern Canada

Cell: 604-767-4433 E: jag@jgkmedia.ca

Cell: 416-875-3820 E: info@jgkmedia.ca

Address: #235 - 8138, 128 Street, Surrey BC V3W 1R1

Address: 2 Robert Speck Pkwy, Suite 750, Mississauga, ON L4Z 1H8

F: 604-598-9264

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All Rights Reserved. No material herein or portions thereof may be printed without the written consent of the publisher.

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mqlb dhwikAW qoN kMm krdy Aw rhy tr`kW vwiLAW dI ie`zq gvweI rhI hY BwvyN aunHW dw ies kwPly nwl koeI vwsqw Aqy mdd vI nhIN[ ie`k g`l jo mYnUM pRySwn kr rhI hY auh ieh hY ik srkwr ibnw vjHw ies sB leI tr`kW vwiLAW nUM isAwsI qOr ‘qy bdnwm kr rhI hY[ ieh vI ik dovW iDrW v`loN tr`kW vwiLAW nMU isAwsI hiQAwr vjoN vriqAw jw irhw hY[ ijhVy ies ‘c Swml ho rhy hn auh Awpxy qOr ‘qy hI Swml ho rhy hn[ pr bwkI tr`kW vwLy srkwr qoN ieh mMg kr rhy hn ik aunHW dI g`l suxI jwvy Aqy tr`kW vwiLAW dy msilAW v`l iDAwn id`qw jwvy[ pr ienHW nUM vI aunHW nwL hI bMinHAw jw irhw hY[ ies qrHW BwvyN iksy dI ies kwPly nwl hmdrdI hovy jW nw aunHW dy mwx nUM s`t mwrI

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pRdrSn hwlq bx jWdI hY[ pr sI tI ey vDIAw Kyf KyfdI hY Aqy bwkIAW dy Krcy ‘qy mIfIAw ‘c srkwr dI khwxI nUM ibAwn krvw idMdI hY[ ieh ikhw jWdw hYy ik kI ieh lokW dw kwPlw TIk sI? kI ieh kwPlw kwmXwb ho igAw? ienHW dovW leI myrI “ hW” hY[ TIk ies leI ik srkwr ifktytriSp dy nzdIk phuMc geI hY[ PYfrl srkwr g`l suxn qoN ht geI hY[Aqy ieh kihx l`g peI hY ik auh jo vI krygI aunHW dy Pwiedy leI hI krygI[ies dw mqlb ieh nhIN ik auh zbrdsqI QopygI[ pr Sbd Qopxw ilAWdw jw irhw hY[ ieh ivroD krn vwiLAW vWg vI nhIN ik knyfw dy hr qrHW dy kMm krn vwiLAW ‘coN 90% nUM hux q`k tIky nhIN lgvwey gey[ pr ieh g`l hY ik bwrfr pwr krn vwiLAW leI byloVy kwrn joVy jwx vWg hY[ bhuq swry QwvW ‘qy tr`k vwiLAW nUM audoN hI pYsy imldy hn jdoN auh fRweIv krdy hn[ ieh hI nhIN, pr ieh pYsy nw dyx vwlW smW aus ‘coN vI Gtw ilAw jWdw hY ijhVy mIlW rwhIN pYsy bxdy hn[ pr srkwr hY ik auh ieh g`l suxn nUM iqAwr hI nhIN[ ieh hI swrI musIbq dw kwrn hY[ mSiklW ijhVIAW ik bhuq swrIAW hn NATIONAL MAGAZINE

suxn dI QW-srkwr ny lokW nUM d`bx leI Awpxy Xqn hor qyz kr id`qy hn[ jy srkwr ny ies dI QW Awhmo swhmxy bYT ky, g`l suxn, smJx Aqy ies dy AwXojkW nwL iml ky ies JMjt kwrn pYdw ho rhI musIbq nUM smJx dw Xqn kIqw huMdw qW A`j q`k ieh kwPlw aùQy nw bYTw rihMdw[ nw hI ieh ivSv p`Dr ‘c jwnx vwLI sm`isAw bxdI[ ieh PYfrl srkwr dI gùsy hoey lokW nwL inptx dI byruKI kwrn hI kùJ lokW dw AMdoln l`KW q`k phuMc igAw hY[ mYN ieh inDVk ho ky kih skdw hW ik kùJ lok cwhuMdy hn ik ieh puAwVw hor vDy[ aunHW dIAW muSiklW ijhVIAW ik kwPI igxqI ‘c hn nUM srkwr suxn dI QW srkwr ienHW nUM dbwaux dI pihlW nwLoN dùgxI koiSS krn l`g peI hY[ jy srkwr ny suihrdqw nwl ienHW dIAW muSiklW suxIAW qy smJIAW huMdIAW Aqy pqw lwauNdI ik ienHW nUM ies qrHW ikauN krnw pY irhw hY Aqy Awhmo swhmxy bYT ky ienHW ‘qy ivcwr kIqw huMdw Aqy koeI qs`lISudw h`l k`F ilAw huMdw qW ieh ie`Qy bYTx vwLy lok kdoN dy vYst kost qoN cly gey huMdy[ ieh AMdoln ijhVw rwh ‘c hI AzwdI kwPlw Bwv PrIfm konvoey bx igAw, ies qrHW dI kOmI muihMm nw bxdw, ijhVw sMswr Br ‘c crcw dw ivSw bx igAw hY[ srkwr v`loN kùJ ku AsMquSt lokW dw ie`k nukqw jW iSkwieq sMswr Br ‘c ivSw dw crcw bx igAw[ Aqy nwl hI l`KW lokW dI SmUlIAq vwLw ho igAw[ mYN ieh g`l kih skdw hW ik kùJ lok ies qrHW cwhuMdy sn ik srkwr ies qrHW dI glqI kry, ijs nwl l`KW dw nukswn hovy[Aqy nwL hI srkwr ivrùD ie`k qkVw ivroD KVH jwvy[ ies leI ies bKyVy, ijhVw Ajy cl irhw hY, dy dOrwn srkwr Aqy aunHW dy hmwieqIAW ny ikhw hY ik ieh gYr lokqMqrI hY[ jo iblkùl ault g`l hY[ jy knyfw dy mOjUdw lokqMqrI AzwdIAW dI g`l krIey ieh vI 1215 ‘c mYgnw kwrtw ‘qy dsKqW vWg hY, ijs ‘c swfIAW AzwdIAW Aqy h`kW sbMDI iliKAw igAw sI[ ieh sB vI aus smyN dy bwdSwh ikMg jOhn dy zulmW kwrn hI hoieAw sI[ A`j dw knyfw dw sMivDwn vI aus ‘qy ADwrq hY[ ieh audoN hY vI sMivDwink jdoN srkwr lokW ‘qy zulm krn l`g pvy[ ij`QoN q`k srkwrI bùDImwnW dI smJ hY aunHW Anuswr lokqMqr dw mqlb hY lokW nUM Drm, ilMg, rMg Aqy hor vKryivAW dy ADwr ‘qy vMf ky r`Kxw[ pr jy koeI ies dw ivroD krdw hY qW ieh ‘buDImwn lok’ aunHW nUM burw Blw kihxw SurU kr idMdy hn Aqy Avwz auTwaux vwiLAW nUM rihx dy AwXog d`sx l`g pYNdy hn[ ieh ienswn ijMnI hI purwxI Kyf hY[ ijhVy lok ieh kihMdy hn ik jo srkwr kr rhI hY auh TIk hI hY, auh ie`k

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Ottaw

The Truckers' Convoy G. RAY GOMPF, CD

he first thing I need to say about “the convoy” is that it was not a truckers’ convoy.

Yes, it had truckers in its midst and truckers no doubt offered a lot of logistical advice, but this was a people’s convoy.

One thing that bothers me is, the government spinning, falsely identifying, and pro-offering misleading reasons for the unrest and truckers are being used for political purposes by both sides. Those being used are willingly participating, but all truckers working for decades at trying to have governments hear and understand trucker issues are being unwarrantedly tarred with the “convoy” brush and any semblance of respectability with governments has been lost whether or not there was support for the convoy.

The CTA and the Provincial Trucking Associations were quick to disassociate themselves from the movement, but these bodies truly are not the “only” credible voice of the trucking industry. There are another 16,500 or so small business trucking companies that are left out of that representation. In fact, the CTA and Provincial Trucking Associations often work against those 16,500 and those 16,500 are not allowed to organize to become heard. It’s truly a situation of the tail wagging the dog. But the CTA et al play well, with a biased media paid well, to promote the government story at the expense of the rest.

That being said, was this people’s convoy justified? Was the people’s convoy successful? I would offer a resounding yes to both. Justified in as much as the Federal Government had grossly overstepped administrative governing and were far too close to dictatorship. The Federal Government had stopped listening to the people and were telling people what they would do

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under the premise of “it’s good for you”.

It matters not the reason the government was forcing issues; it matters the word “force” was being invoked. And, it’s not like the protesters, like Canadians of all walks of life, weren’t already 90% vaccinated. It was about unnecessary steps being added to the border crossing experience. In the case of truckers, it was that extra unnecessary step that exacerbated an already onerous unpaid experience. For the most part, truckers are paid only when wheels turn. Not only that, but this unpaid time is also then deducted from the available time to make money miles. But the government refused to listen to reason, and this small extra step became the hill on which to die.

Instead of listening to grievances — of which there are many — the government redoubled its effort to bully the people.

If the government had instead chosen to truly listen and understand what was causing this unrest and met with organizers face to face, and honestly negotiated a satisfactory conclusion, the convoy would not have even left the west coast. The movement that developed which became the Freedom Convoy on route, wouldn’t have become a national event with worldwide coverage. It was a result of the Federal Government’s failure to properly react to a few disgruntled people who had a point that became a movement of many millions. I dare say a majority of people saw that opportunity to let a government out of control with power and our money know there was massive discontent.

So many times, during the fray, which as I write is still very much well underway, the government and their minions have said this protest is undemocratic. Well, quite the opposite. In 1215, the people, fed up with King John’s bullying stood up and forced the King to sign the

Magna Carta on which our constitution and rights and freedoms of today, in Canada, is based. It’s democratic when the people take back an out-of-control government that’s pushing tyranny.

Democracy according to the government elites involves creating hate and discontent by dividing peoples by race, by sex, by sexual orientation, by religion, by ethnicity, by old stock/new stock, by occupation, by eye colour, by any measure possible to create division and then convince people they’re not inclusive. And when anyone challenges what the elite tells us we are, then they call us evil names and make us too unworthy to exist. It’s a playbook as old as man himself. Yet, the masses that believe the government operates in the best interest of the people are being lead like the bull with the ring in his nose.

The freedom convoy removed the ring in the bull’s nose and the government just had to put it back before the bull realized the ring was gone.

The government elite will not relinquish power any more easily than did King John, but we simply need the Freedom Convoy to force the elite to sign our Magna Carta and take back our country.

Now for those of you who heard and believed this convoy was an insurrection, that Ottawa was under siege those were the words used by government, not Ottawans. Yes, 12 blocks around the government precinct were pretty much being taken up by the protester’s vehicles but factually there was a lane open for emergency vehicles. Yes, the protesters were loud, and horns blared incessantly.

Yes, protesters did dress Terry Fox’s monument with a hat, a flag and a sign but it was not defaced; in fact, it was cleaned and polished by protesters.

No, the protesters did not desecrate the national war memorial or dance on the tomb of the unknown soldier but when it NATIONAL MAGAZINE

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raised, the now confiscated, $10 million raised to support the convoy, when all it would have taken is for someone at the seat of power to simply listen.

We can’t forget the City of Ottawa intends on suing organizers for $9.6 million dollars. Isn’t it funny that figure represents the exact amount confiscated from GoFundMe?

It really makes one wonder who the bad people are, when our federal government has been proven in legal proceedings to be on the verge of corruption, but that itself is another issue.

As Voltaire said: It is dangerous to be right in matters on which the established authorities are wrong.

Convoy

happened by agitators designed to make the protesters look bad, the protesters did set up a security detail to protect those sacred sites and maintained the security.

The Rideau Centre, an enormous mall was reportedly threatened and not by protesters, and management closed the mall for, as I write, now 15 days. The Shepherds of Good Hope, a soup kitchen for the homeless was raided by goons but blamed on the protesters. Protesters ensured the food was more than replaced and organized a fund raiser collecting more than $750,000 to help Shepherds of Good Hope with their work. That doesn’t sound like a “fringe minority” as the Prime Minister called them.

What other protest have we seen, in the past century or so, where the protesters did a major cleanup sweep of the area, and beyond, assigned by police to them?

This is a first for me in the 75 years to which I can speak.

Now will the government(s) end this protest with violence and an overabundance of muscle might? There is no question in the minds of both participating protesters and those who

MARCH - APRIL 2022

11

Team Penske and Freightliner Make History at The Clash with the eCascadia

n February, Team Penske and long-time partner Freightliner made history by using the pre-production, fully-electric Freightliner eCascadia semi-truck to pull a full-sized Team Penske racecar hauler to the Los Angeles Memorial Coliseum ahead of this weekend’s Clash event.

The electric semi-truck pulled the trailer from a Penske Truck Leasing (PTL) location in Ontario, Calif. to the inaugural race at the L.A. Coliseum as part of Freightliner’s primary sponsorship of the No. 2 Freightliner eCascadia Ford driven

by NASCAR Cup Series Rookie of the Year contender Austin Cindric.

“Team Penske has been evolving with Freightliner since 1984,” said Team Penske Transportation Director Chris Yoder, who piloted the eCascadia during the historic drive. “I think it’s safe to say we’ve operated every model road tractor Freightliner has produced since 1984.

Yesterday’s trip with the eCascadia will mark the pinnacle of our partnership.

Together we’ve innovated and developed

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on the ground floor and this trip is symbolic of the next journey we plan to take together, a carbon neutral future with a focus on sustainability.”

“At Freightliner, we’re driven to deliver purposeful innovation for our customers and there’s a tremendous sense of pride to see the innovative all-electric Freightliner eCascadia used by our longstanding partners at Team Penske to make racing history,” said Mary Aufdemberg, general manager, product strategy and market development, DTNA. The eCascadia used by Team Penske is part of the Freightliner Electric Innovation Fleet, which includes 20 battery electric trucks in operation by PTL and its customers.

“We’re committed to leading our industry in the transition to commercial electric vehicles and providing increasingly more sustainable truck options to our customers,” said Art Vallely, President of Penske Truck Leasing. “We continue to test new and innovative vehicles in our fleet, and we have been impressed with

the performance of these Freightliner vehicles.”

To date, PTL has accumulated over 480,000 miles of use on the trucks, providing DTNA valuable feedback for the final series production coming in late 2022. The two companies share a passion for long term sustainability and carbon neutrality, making the development process even more meaningful with Team Penske ready to author the next chapter in an incredibly successful partnership on the racetrack.

A leader in global transportation systems, PTL constructed charging infrastructure across six locations in California.

Technology partners also involved in this project included Team Penske sponsors such as Shell, Hitachi, and Siemens. Currently, PTL operates 10 Freightliner eCascadia day cab tractors and 10 Freightliner eM2 fully electric box trucks running regular routes to customers around Southern California with a focus forward on sustainability.

NATIONAL MAGAZINE

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15

A Group Order

PASH BRAR

Gone Bad wanted to share a real life story that is actually happening as I’m writing this article. I was sharing this story with a few drivers that I’ve known for over ten years and they agreed it was worth sharing with others.

I live in BC and one part of my job is to help sell flat deck trailers which are manufactured in the US and import them to Canada. Trailers are very hard to come by these days anywhere in North America. The wait times are long and prices are soaring.

My tale begins in May of 2021. I was notified there would be price increases coming soon and a client in Alberta whom I had dealt with before happened to call me the same day. He was enquiring about ordering more trailers and I explained he better act now because prices were about to go up.

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He decided to put together a group order and act on their behalf. I’ve done many group orders over the years, and this was nothing new. He advised of the specifications needed and decided to order 5 trailers. 3 for others and 2 for himself. I was given the names of each person. Two gave their own credit cards for a security deposit and 3 orders were put on the credit card of the representative of the group. The three other people happened to have the same first name and two even had identical last names.

In October, one of the two men with the identical first and last name called and said he no longer wanted the trailer.

Call him #1. He had given his own deposit, so his credit card was credited immediately, and a confirmation was emailed. Now there were 4 trailers on order.

The other person with the identical name had not given his credit card. His was charged on the representative’s credit card as we were instructed his own credit card was full and he would pay back the representative. Call him #3. The representative had authorized this from the start. The person called multiple times to enquire when his trailer would be ready over the months.

When the first two trailers were ready, the representative told me he would take one and #2 would take the other. The paperwork was done for both. Then we got a call from the representative saying #2 would take his trailer later when the other on order 2 arrived. He was instead giving another person the second trailer.

This new person’s information was given by the representative but we did not speak to him. Both trailers were being picked up together and we had them sitting washed and ready, decked up on top of each other.

The new person, lets call him outsider, arrived to pick up and then the story took a turn. He informed the person delivering the trailers that he had to pay the representative a $10,000 premium to get the trailer. He needed it desperately so he said he paid it because nothing else was available. He then refused to take the representatives trailer and said he will not do him any favors. He said tell the representative that the trailer was “over height.” I was sent an email from the dealership that the one trailer was picked up and the other trailer was left behind because it was “over height.” I have decked 3 trailers and knew that being over height was impossible and responded “How is this possible? Two trailers cannot be over height.” Then I got NATIONAL MAGAZINE

NATIONAL MAGAZINE

entire day was wasted as people yelled at each other threatening lawsuits and the representative that caused all this literally did nothing. He didn’t want to talk to any of the people.

The dealership and I had to piece this situation together using a timeline and this was what happened; #1 was out in October so no change. #2 had literally cancelled the week before and then suddenly wanted the trailer again, so he was told he is out. #3 didn’t do his own deposit and the representative now refused to give him a trailer so he was out. The outsider got 2 trailers and had to pay $20,000 total extra to the representative in cash on top of the sale price of the trailers and the representative took 2 trailers for himself.

So, #2 ordered another trailer that won’t arrive for another 9-10 months, and the representative finally spoke to him and promised him he would give him $10,000 that he took from the outsider. #3 is still contemplating if he will order.

He took it well and explained his credit card had a limit that cannot cover the deposit, so I provided wire information so he can do his own deposit if he does choose to order.

I have NEVER seen this type of

Trailers

behavior with any group order before in 12 years. The representative is now banned from ever ordering trailers again, and now going forward , anyone ordering multiple trailers must each do their own deposit and speak to myself and the dealership to confirm. No name changing on orders is allowed when trailers arrive and if it is requested, you will be denied and deposits will not be surrendered if you do not pick up.

The moral of this story is, don’t trust anyone to represent you in a group order. Trailers from the time of the order in May 2021 to now, have gone up $15-20,000 USD in price, so now the men who lost on this order, have lost a lot of money. The representative took advantage of this price change and hurt others in the process. So, the lesson you can learn from this nightmare, is order on your own. It can be part of a group order, but pay your own deposit and speak to a dealership or salesperson directly to confirm everything; This way no one can take your order away.

Also don’t make rash decisions based on emotions. #2 ruined himself by cancelling and then wanting the trailer back a few days later. Once you request your deposit is refunded, you are out!

Order

a call and was told the outsider hates the representative and was charged a premium for the trailer and refusing to haul his trailer.

Now the story gets better. The second set of two trailers arrived and # 2 guy suddenly didn’t want his trailer. The representative told me this. I called #2 myself and he confirmed he didn’t want the trailer. He said he waited too long for his trailer and was angry. So I asked if he wanted his deposit back. He said he did. #2 deposit was refunded on his credit card immediately.

Another few days passed and #2 suddenly says he does want the trailer after all, and he did his paperwork and was approved for financing. Then I got a strange call from the dealership. They said that apparently the outsider was taking another trailer, and #3 had also just called once again confirming his trailer had arrived.

I called the representative and he said he was again charging the outsider $10,000 to take a second trailer. I said what about #2 and #3? The representative caused a huge uproar with #2 and # 3, as well as the outsider. Much yelling and screaming occurred. It was 3 people fighting for 2 trailers. Literally an

MARCH - APRIL 2022

17

ie`k grùp Awrfr jo Krwb ho igAw

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MARCH - APRIL 2022

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nwL hI aus ny mYnUM aunHW dy nWA vI ilKvw id`qy[ do jixAW ny qW sikaurtI ifpwizt vjoN Awpxy kRYift kwrf vI dy id`qy Aqy 3 dy Awrfr grùp dy pRqIinD dy kRYift kwrf ‘qy lY ley gey[ g`l ies qrHW hoeI ik ieh iqMn lokW dy pihly nWA vI ie`k hI sn Aqy do dy lwst nWA vI ie`k hI sn[ AkqUbr mhIny ‘c pihly do ‘coN ie`k ijnHW dw pihlw Aqy lwst nWA vI ie`k hI sI ny Pon krky ikhw ik aus nUM hux trylr dI loV nhIN[ies dw nWA #1 r`K lE[aus ny Awpxw ifpwizt Awp id`qw sI ies leI aus dy kwrf ‘qy pYysy vwps kr id`qy gey Aqy aus nUM ies dI qsdIk vI Byj id`qI geI[ hux Awrfr kIqy tRylrW dI igxqI 4 NATIONAL MAGAZINE

Awrfr rih geI sI[ dUjy iesy nWA dy ivAkqI ny Awpxw kRYift kwrf nhIN sI id`qw[ aus dI rkm rIpRIzYNtyitv krYift kwrf qoN cwrj kIqI geI sI[ ikauN ik swnUM ieh d`isAw igAw sI ik aus dw kRYift kwrf pUrw BirAw hoieAw sI Aqy auh rIpRIzYNtyitv nUM ieh pYsy dy dyvygw[ aus dw nWA #3 r`K lE[ies rIpRIzNYtyitv ny aus nUM pihlW hI AwQorweIz kr id`qw sI[ aus ivAkqI ny keI vwr Pon kr ky pùiCAw ik aus dw tRylr kdoN iqAwr hovygw[ jdoN pihly do tRylr iqAwr ho gey, rIpRIzYNtyitv ny mYnUM d`isAw ik auh do nhIN ie`k hI trylr lvygw[Aqy #2 vwlw dujw lY lvygw[ dovW dy swry kwgz p`qr iqAwr kr ley gey[ ies qoN bwAd swnUM rIpRIzYNtyitv dI kwl AwauNdI hY ik #2 vwLw Awpxw tRylr bwAd ‘c lvygw jdoN ik dUjw 2 vwlw phuMc cùkw sI[auh dUjy nUM dUjy nMbr vwLw dyxw cwhMudw sI[ ies nvyN ivAkqI NATIONAL MAGAZINE

dI jwxkwrI rIpRIzYNtyitv rwhIN id`qI geI pr AsIN aus nwL Awp g`l nhIN kIqI[ dovyN tRylr iek`Ty hI cùky jwxy sn[ AsIN aunHW nUM swP krky iqAwr kr ilAw sI[ dUujw ivAkqI, aus nUM bwhrly dw nWA dy lE, ieh lYx leI Aw igAw[ pr ie`QoN hI khwxI ny nvW moV lY ilAw[ aus ny trylr dyx vwLy ivAkqI nUM ikhw ik aus ny rIpRIzYNtyitv nUM tRylr lYx leI pRImIAm vjoN 10,000 fwlr dyxy hn[ aus nUM ies dI sKq loV hY, ies leI aus ny ikhw ik aus ny ieh rkm id`qI hY[iPr aus ny rIpRIzYNtyitv koloN trylr lYx qoN nWh kr id`qI Aqy ikhw ik auh aus nwl koeI ilhwj nhIN krygw[ aus ny ikhw ik aus rIpRIzYNtyitv nUM d`s idE ik tRylr ‘EvrhweIt’ hY[ fIlriSp v`loN mYnUM ie`k eI myl ByjI geI ik ie`k tRylr qW cùk ilAw igAw hY pr dujw Ajy EvrhweIt krky nhIN cùikAw igAw[ mYN 3 trylrW dy Awrfr id`qy sn Aqy mYnUM pqw sI ik EvrhweIt dI g`l ho hI nhIN skdI[ mYN jvwb id`qw ik ieh ikvyN ho igAw? doo trylr EvrhweIt nhIN ho skdy! ies qoN bwAd mYnUM iPr Pon AwieAw Aqy d`isAw igAw ik bwhrlw ivAkqI rIpRIzYNtyitv nUM nPrq krdw sI qy ies dw pRImIAm lY ilAw Aqy ieh tRylr C`fx qoN nWh kr irhw hY[ hux ieh khwxI hor hI bx geI[ do tRylrW dw dUjw sỲt phuMc igAw Aqy #2 ny Acwnk kih id`qw ik aus nUM tRylr dI loV nhIN[aus rIpRIzYNtyitv ny mYnUM ieh swrI g`l d`sI[ mYN Awp #2 nUM Pon kIqw Aqy aus ny iPr gùsy ‘c ieh g`l duhrweI ik aus nUM tRylr dI loV nhIN[ mYN pùiCAw kI auh Awpxw ifpwizt vwps lYxw cwhuMdw hY? aus ny ikhw hW mYN lYxw cwhuMdw hW[#2 dw ifpwizt ausy vyly aus dy kRYRyift kwrf ‘qy rIPMf kr id`qw igAw[ kùJ idn bwAd #2 ny Acwnk ikhw ik auh tRylr lYxw cwhuMdw hY[ aus ny Awpxy kwgz p`qr Bry ijhVy ik PweInYNs vwiLAW ny mnzur kr ley[ies qoN ip`CoN mYnUM fIlriSp v`loN ie`k AjIb kwl AweI ik auh ivAkqI ie`k hor tRylr lYy irhw hY[ Aqy #3 ny Pon krky qsdIk kIqw hY ik aus dw trylr phuMc igAw hY[ mYN aus rIpRIzYNtyitv nUM kwl krky ikhw ik auh aus bwhrly ivAkqI qoN iPr dUjy tRylr leI 10,000 fwlr lYy irhw hY[mYN aus nUM ikhw ik#2 Aqy #3 bwry kI hoieAw? aus rIpRIzYNtyitv ny ienHW dovW nwL Aqy bwhrly ivAkqI nwl LVnw JgVnw SurU kr id`qw[ ieh ivAkqI sn 3 Aqy tRylr sn do[ swrw idn Krwb ho igAw Aqy swry ie`k dUjy ‘qy kys krn dIAW DmkIAW idMdy rhy[ pr auh rIpRIzYNtyitv ijs ny ieh KOrU pwieAw, jo kihMdw sI kùJ nhIN kIqw[ auh hux iksy nwL vI g`l nhIN krnw cwhuMdw sI[

fIlriSp Aqy mYnUM rL ik ieh sB nij`Txw ipAw[#1 ie`k AkqUbr ‘c bwhr sI, ies leI ies smyN kùJ nhIN ho sikAw[#2 ny ie`k hPqw pihlW ieh Awrfr kYNsl kr id`qw sI Aqy auh Acwnk hI iPr ies nUM lYxw cwhMudw sI[ ies leI aus ny ieh kih id`qw ik auh ies sB qoN bwhr hY[ ij`QoN q`k #3 dI g`l hY auh Awpxw ifpwizt nhIN dyxw cwhuMdw sI qy rIpRIzYNtyitv ny aus nUM trylr dyx qoN nWh kr id`qI, ies leI auh vI ies ‘coN bwhr inkl igAw[ bwhrly ivAkqI ny dvyN tRylr KRId ley aus nUM kImq qoN v`D 20,000 fwlr dyxy pey[ aus ny dovyN trylr lYy ley[#2 ny ie`k hor trylr dw Awrfr id`qw ijhVw 9-10 mhIinAW qoN pihlW imlx vwlw nhIN sI[ pr rIpRIzYNtyitv ny AwKr ‘c aus nwl g`l kIqI Aqy aus nwL vwAdw kIqw ik auh aus nUM auh 10,000 fwlr dy dyvygw ijhVw aus ny bwhrly ivAkqI qoN ilAw sI[ pr #3 Awrfr dyx sbMDI Ajy vI soc irhw hY[ aus ny ikhw ik aus dy kRYift kwrf dI h`d ieMnI nhIN[ pr mYN aus nUM swrI jwxkwrI dy id`qI qW ik jy auh Awp KRIdxw cwhMudw hY auh KRId sky[ mYN ipCly 12 swlW ‘c ies qrHW dw grùp Awrfr kdy nhIN vyiKAw[ hux aus rIpRIzYNtyitv nUM tRylr Awrfr krn qoN rok id`qw igAw hY[ A`goN qoN ijhVw ie`k qoN v`D tRylr Awrfr krygw auh Awpxy koloN pYsy jmHW krvweygw[ auh is`DI myry nwL jW fIlriSp nwL g`l krky ies dI pRoVHqw kr skdw hY[ jdoN tRylr Aw jWdy hn qW AwrfrW ‘qy koeI nWA dI qbdIlI nhIN hovygI[ pr jy ies qrHW krn dI bynqI kIqI jWdI hY qW ies dI nWh kr id`qI jWdI hY[ jy qusIN lY ky nhIN jWdy qW ifpwizt vwps nhIN hoxgy[ ies khwxI dw mUL mùdw ieh hY ik grùp Awrfr ‘c AwpxI pRqIinDqw leI iksy qy vI zkIn nw kro[ meI 2021 qoN hux q`k trylr 15-20000 AmrIkn fwlr mihMgy ho gey hn[ ies leI ijhVw Awpxy Awrfr nUM gMvw bYTygw auh bhuq v`fw nukswn kr lvygw[ ijhVy rIpRIzYNtyitv hn auh ies dw Pwiedw auTw rhy hn[ ies leI ies khwxI qoN ieh sbk imldw hY ik qusIN Awp Awrfr idE[ ieh Awrfr iksy grùp Awrfr dw vI ih`sw ho skdw hY[ pr Awpxw ifpwizt Awp idE Aqy aus fIlriSp jW sylz prsn nwL is`DI g`l kro[ ies qrHW quhwfy Awrfr nUM hor koeI nhIN lY skygw[ieh vI Xwd r`Ko ik Bwvnw v`s ho ky vI koeI Awrfr nw kro[#2 nwL iesy qrHW hoieAw aus ny kNYslySn krky Awpxy pYrW ‘qy kuhwVw mwirAw[ Aqy iPr bwAd ‘c auhI trylr dI mMg krn l`g ipAw[ jdoN hI qusIN Awpxy ifpwizt dI vwpsI dI mMg kr leI qusIN mMg dI sUcI ‘coN bwhr inkl jWdy ho[ MARCH - APRIL 2022

19

TX-18

Peterbilt Offers New 18-Speed PACCAR TX-18 Automated Transmission

Peterbilt eterbilt Motors Company announced the addition of the all-new PACCAR TX-18 and TX-18 Pro automated transmissions to the family of PACCAR TX transmissions. The TX18 Transmission is available in Peterbilt Models 567, 389 and 579 equipped with PACCAR MX engines.

The PACCAR TX-18 was built from the ground up to provide excellent productivity, efficiency and uptime for a superior driver experience. The TX-18 is designed to work exclusively with the PACCAR MX-11 and MX-13 engines.

It is the perfect workhorse for a variety of vocational applications including heavy haul, dump truck, and cranes. The combination of the TX-18 transmission and the MX engine provides up to 1,850

P

20 MARCH - APRIL 2022

lb. ft of torque and is rated up to 140,000 lb. GCWR. The PACCAR TX-18 transmission features a high-pressure diecast aluminum casing, one-piece serviceable input shaft, helical gearing, precision lubrication system, extreme duty clutch and an integrated clutch housing.

The PACCAR TX-18 can be configured with an optional transmission cooler to help keep it operating efficiently in the most demanding of workloads. The transmission features 4 applicationspecific calibrations and comes standard with two PTO openings capable of a combined 160 hp.

The TX-18 has excellent low-speed maneuverability with small, even gear steps through all eighteen forward speeds to ensure a smooth driving

experience. A high-speed reverse with up to 6 configurable speeds is available in the TX-18 Pro to increase productivity in demanding applications.

An automotive-style, stalk-mounted shifter with Drive, Neutral, Reverse and Manual modes ensure the operation of the TX-18 is simple and intuitive.

“The integration of the new TX-18 and TX-18 Pro with PACCAR’s line of MX engines further enhances Peterbilt’s ability to provide our customers the lowest cost of ownership, bestperforming trucks in the industry. The gains in productivity, efficiency, uptime and the ease of use for drivers make these transmissions a must-have,” said Jacob Montero, Peterbilt general sales manager.

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ABBOTSFORD 778.752.0100 SURREY 604.888.1424 TALK TO A LIVE AGENT: firsttruck.ca NATIONAL MAGAZINE

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21

PASH BRAR

Chili House Restaurant here used to be a Chili Pepper House in Surrey on the corner of 96th and 128th.

It closed and changed names. My sister went in to the location in Langley near Willowbrook Mall and they said it was the same owners as the one that closed in Surrey. There is a long-time location of Chili Pepper House on Kingsway in Vancouver. The one is Langley is actually called Chili House Restaurant and Pepper is NOT in the name. Regardless of ownership or names, they serve Indian Chinese fusion food. A blend of both, which I am told originates from the area where the China and India border meet.

I had food from the Langley Chili House Restaurant. At this time, I was unable to dine in and it was takeout only. My family was invited by my long-time realtor to his home to celebrate my niece becoming a first-time home buyer.

The realtor ordered Uber eats and it was delivered to his home.

As take out containers were opened my first question was “how spicy is it?” If you have ever had this fusion food, they can make it VERY spicy if you want.

T

22 MARCH - APRIL 2022

Myself, if I smell spice, I literally break out in a sweat. The realtor and his wife assured me it was ordered mild, so I was happy. My sister the hot spice queen wasn’t happy and was given a variety of hot sauce and chili oils to feed her need to start a fire in her mouth.

There was a variety of dishes and I sampled all of them; Chili beef, Beef with Black Bean Sauce, Manchurian Beef Chow Mein, Chicken Fried Rice and a vegetarian dish Dai Ching Tofu with Vegetables.

The spice level was low but I still sweat a bit. I had to use my napkin to wipe the sweat from my face a few times. I was laughed at by everyone which is always the case because I can’t handle too much heat. But it was not overpowering heat. I really liked all the dishes. My favorites were the beef chow mein and the beef in the black bean sauce. I enjoyed the okra pieces in the tofu dish as well. The chicken fried rice didn’t look very appetizing and bland in color, but it tasted great.

Having this food reminded me how much I miss having the Chili Pepper House in Surrey. It was certainly a treat

to get takeout from the Chili House in Langley. My sister lives very near the location so it’s a favorite for her. Her and her daughter would always stop by after work and get take-out. Now that my sister works from home due to Covid, she doesn’t stop anywhere for take-out much. Having this food reminded us all on what we have been missing out on. I’m really glad we didn’t dine out at some loud restaurant and instead stayed in and enjoyed a great meal together.

Talking and laughing at home actually turned out to be more fun than going out to us. I would definitely recommend a family night in of fusion Chinese Indian food, and maybe a movie or something on Netflix after. We actually shared a triple layer coconut cake together that I baked that day. The funniest part of the evening was when my sister went to sit down and found a sock on the chair.

You can’t find THAT in a restaurant! Or I hope not! LOL

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loVW nUM pUrw krnw[ vDyry krky pirvwr mltI PYimlI GrW, koNfoz Aqy Coty twaUn hwaUsW ‘c rihMdy hn[ ijnHW ‘c pwrikMg leI jW qW ie`k grwj jW koeI grwj vI nw hox krky pwrikMg dI bhuq sm`isAw huMdI hY[ GLA 45 Awpxy v`fy Brw GLC 43 jo ik iesy SRyxI dI kImq vwLw hY dy mukwbly, ienHW swrIAW loVW nUM vDIAw FMg nwL pUrw krdI hY[ hwlWik quhwnUM GLC dy nwl vDyry vrqoN Xog jgHw imldI hY[pr ies suMgV rhy sMswr qy gLIAW ‘c clwaux dI sOK bhuq Gt jWdI hY[

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MARCH - APRIL 2022 27

volvo tr`ks ny kYnyfw iv`c pihly do volvo tr`kW dy pRmwixq fIlrW dw AYlwn kIqw lvo tr`k au~qrI AmrIkw ny kubYk iv`c do fIlriSpW nUM kYnyfw iv`c pihly do volvo tr`ks srtIPweIf ielYkitRk vhIkl (EV) fIlrW vjoN mnonIq kIqw hY[ kYmIAnz volvo mWtrIAl Aqy pry sYNtr fU kYmIEn donW ivKy ivkrIAwN Aqy srivs tImW ny volvo tr`kW dIAW mzbUq isKlweI pRogrwm loVW nUM pUrw kr ilAw hY qW jo ieh XkInI bxwieAw jw sky ik auh ies Kyqr iv`c SryxI 8 dy bYtrI-ibjleI tr`kW dI vpwrk qwienwqI dw smrQn krn leI iqAwr hn[ volvo tr`kz au~qrI AmrIkw dy pRYzIfYNt, pItr vUrhov ny ikhw, "swfy volvo tr`kz srtIPweIf eIvI fIlr nY~tvrk dw kYnyfw iv`c ivsqwr krnw au~qrI AmrIkw dy swry koinAW iv`c swfy zIro-tylpweIp inkwsW volvo VNR ielYkitRk tr`kW nUM sQwpq krn dIAwN swfIAwN koiSSW iv`c ie`k Aihm mIl-p`Qr hY"[ "AsIN swfy lMby smyN qoN fIlr BweIvwlW kYmIAnz volvo mWtrIAl Aqy pry sYNtr fU kYmIEn dI kYnyfw iv`c ies mh`qvpUrn lIfriSp BUimkw nUM inBwaux leI SlwGw krdy hW, volvo tr`kW nUM kubYk sUby iv`c pYmwny 'qy ielYktRomoibiltI koiSSW dw smrQn krn leI loVINdy eIkoisstm nUM ivksq krn iv`c mdd krdy hW[" sKq volvo tr`ks srtIPweIf eI vI fIlr pRogrwm nUM ieh XkInI bxwaux leI ifzweIn kIqw igAw sI ik ivkrI numwieMidAwN nUM auhnW gwhkW nwl slwh-

vo

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mSvrw krn leI pUrI qrHW isKlweI id`qI geI hY jo volvo VNR ielYkitRk nUM qwienwq krn 'qy ivcwr kr rhy hn qW jo ieh XkInI bxwieAw jw sky ik auh ie`k mwfl sMrcnw dI cox kr rhy hn jo auhnW dIAW sMcwln loVW dy AwDwr 'qy qknIkI qOr 'qy ivvhwrk hY[ bwzwr qoN bwAd vwly pwsy, fIlriSp srtIiPkySn ieh XkInI bxwauNdI hY ik qknISIAnW kol ielYkitRk frweIvtRynW Aqy purizAwN nUM bxweI r`Kx leI loVINdI auicq qknIkI isKlweI hovy, Aqy nwl hI au~c-voltyj pRxwlIAW nwl kMm krdy smyN pwlxw krn leI swrIAW sur`iKAw pRikirAwvW nUM smiJAw jwvy[ pRmwxIkrn iv`c zrUrI vwhn indwn AOzwrW iv`c invyS vI Swml huMdw hY Aqy fIlriSp nUM vI Ayn Awr ielYkitRk mwfl leI mu`K purizAW Aqy ih`isAW dy stwk nUM bxweI r`Kx dI loV huMdI hY qW jo syvw dy smyN nUM G`t qoN G`t kIqw jw sky Aqy gwhkW nUM qyzI nwl sVk 'qy vwps ilAWdw jw sky[ tIpIey sYNtr fU kYmIEn dI sQwpnw 1987 iv`c kIqI geI sI Aqy iesdy kubYk iv`c do itkwxy hn – kubYk istI Aqy lyvIs[ ies dI kubYk istI suivDw volvo vIAYnAwr ielYkitRk tr`kW dI syvw leI lYs hY, ijs iv`c ielYkitRk tr`k cwrjr KrIdxw vI Swml hY[ pry sYNtr fU kYmIEn ny pihlW hI iqMn qknISIAnW nUM gwhkW dy volvo VNR ielYkitRk tr`kW dI sWB-sMBwl Aqy murMmqW krn leI isKlweI Aqy pRmwixq kIqw hY[ "volvo tr`kW v`loN pRmwixq EV fIlr dy Ahudy nUM pUrw krn leI AsIN kYnyfw iv`c pihlIAW do fIlriSpW iv`coN ie`k bxky bhuq KuS hW Aqy splweI lVI dI itkxXogqw iv`c suDwr krn leI volvo VNR ielYkitRk tr`kW v`l pirvrqn

krn dy Kyqr iv`c swfy PlIt gwhkW dI mdd krn dI auqsukqw nwl aufIk kr rhy hW," pYrI sYNtr fU kYmIEn dI fIlr ipRMsIpl myrI-klwaUf pry ny ikhw[ "AsIN ielYktRomoibiltI iv`c ivSvivAwpI pirvrqn dI AgvweI krn leI volvo tr`kW dy imSn dy v`fy cYNpIAn hW, Aqy kYnyfIAn srdIAW dI byh`d TMF iv`c volvo VNR ielYkitRks nUM clwaux dy auhnW dy qzrby bwry swfy gwhkW koloN bhumu`ly pRqIkrm sWJy krn dI Xojnw bxw rhy hW[" kYmIAnz volvo mWtrIAl dI sQwpnw 2014 iv`c kIqI geI sI Aqy ieh A`T volvo tr`kW dI fIlriSp dy ie`k nYtvrk dw ih`sw hY[ ies dw PlYgiSp forvl itkwxw, volvo tr`kz eI vI srtIPweIf fIlriSp dw Ahudw pRwpq krn vwlw pihlw sQwn, hux Cy tr`k byAW Swml hn jo bYtrI-ielYkitRk vwhn dI sWB-sMBwl Aqy murMmqW dw smrQn krn leI lYs hn, ijs iv`c mobweIl eI vI cwrijMg XUint q`k phuMc vI Swml hY[ kYmIAnz volvo mWtrIAl dy 30 qknISIAnW iv`coN Cy ny volvo tr`kW dy loVINdy isKlweI pRogrwm nUM pUrw kr ilAw hY, ijs iv`c ie`k mwhr ny hornW qknISIAnW vwsqy ie`k AMdrUnI isKlweI sroq bxn leI loVINdy vDIk korsW nUM pUrw kIqw hY[ "AsIN Awpxy gwhkW nwl hPqwvrI g`lbwq kr rhy hW jo volvo VNR ielYkitRk qknwlojI iv`c bhuq idlcspI r`Kdy hn, ijs iv`c ieh ivcwr-vtWdrw krnw vI Swml hY ik bYtrI-ielYkitRk tr`kW nUM Awpxy byVy iv`c eykIikrq krdy smyN ikhVy rUtW nwl SurUAwq krnw AwdrS ho skdw hY," kYmIAnz volvo mWtrIAl dy sylz dy aup-pRDwn jIn-PRYNkoies ibibaU ny ikhw[ "swfw mMnxw hY ik ielYktRomoibiltI globl tRWsport sYktr dw Biv`K hY Aqy ielYktRomoibiltI pRojYktW dw smrQn krn leI volvo tr`kW nwl BweIvwlI krn dI aumId krdy hW ikauNik gwhkW dI mMg iv`c vwDw jwrI hY[" volvo tr`ks au~qrI AmrIkw Aqy volvo VNR ielYkitRk bwry vDyry jwxn leI, https://www.volvotrucks.us/trucks/vnrelectric kMpnI dI vY~bsweIt dyKo[ NATIONAL MAGAZINE

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MARCH - APRIL 2022 29

Volvo Trucks Announces First Two Volvo Trucks Certified EV Dealers in Canada olvo Trucks North America has designated two dealerships in Québec, as the first two Volvo Trucks Certified Electric Vehicle (EV) Dealers in Canada. The sales and service teams at both Camions Volvo Montreal and Paré Centre du Camion have completed Volvo Trucks’ robust training program requirements to ensure they are prepared to support the commercial deployment of Class 8 battery-electric trucks in the region.

“Expanding our Volvo Trucks Certified EV Dealer network into Canada is an important milestone in our efforts to deploy our zero-tailpipe emissions Volvo VNR Electric trucks across all corners of North America,” said Peter Voorhoeve, president, Volvo Trucks North America. “We commend our longtime dealer partners Camions Volvo Montreal and Paré Centre du Camion for taking on this important leadership role in Canada, helping Volvo Trucks develop the ecosystem needed to support electromobility efforts at scale in the Quebec province.”

The rigorous Volvo Trucks Certified EV Dealer program was designed to ensure that sales representatives are fully trained to consult with customers that are considering deploying Volvo VNR Electric to ensure they are selecting a model configuration that is technically viable based on their operating requirements. On the aftermarket side, the dealership certification ensures technicians have the proper technical training required to maintain electric drivetrains and components, as well as understand all safety procedures to follow when working with highvoltage systems. The certification also includes investments in the necessary vehicle diagnostics tools and requires the dealership to maintain a stock of key parts and components for the VNR Electric model to minimize service times and quickly get customers back on the road.

V

30 MARCH - APRIL 2022

Paré Centre du Camion was founded in 1987 and has two locations in Quebec — Québec City and Lévis. Its Quebec City facility is equipped to service the Volvo VNR Electric trucks, including procuring an electric truck charger. Paré Centre du Camion has already trained and certified three technicians to perform maintenance and repairs on customers’ Volvo VNR Electric trucks.

“We are thrilled to be one of the first two dealerships in Canada to complete the Volvo Trucks Certified EV Dealer designation and look forward to helping our fleet customers in the region transition to Volvo VNR Electric trucks to improve supply chain sustainability,” said Marie-Claude Paré, dealer principal, Paré Centre du Camion. “We are big champions of Volvo Trucks’ mission to lead the global transition to electromobility, and plan to share valuable feedback from our customers on their experience operating Volvo VNR Electrics in the extreme cold of Canadian winters.”

Camions Volvo Montreal was founded in 2014 and is part of a network of eight Volvo Trucks dealerships. Its flagship Dorval location, the first location to

receive the Volvo Trucks EV Certified dealership designation, now includes six truck bays that have been equipped to support battery-electric vehicle maintenance and repairs, including having access to a mobile EV charging unit. Six of Camions Volvo Montreal’s 30 technicians have completed Volvo Trucks’ required training program, with one specialist completing additional courses needed to become an internal training resource for other technicians.

“We are having weekly conversations with our customers who are very interested in the Volvo VNR Electric technology, including discussing which routes might be ideal to start with when integrating battery-electric trucks into their fleet,” said Jean-Francois Bibeau, vice-president of sales, Camions Volvo Montreal. “We believe electromobility is the future of the global transport sector and look forward to partnering with Volvo Trucks to support electromobility projects as customer demand continues to grow.”

To learn more about Volvo Trucks North America and the Volvo VNR Electric, visit the company website https://www. volvotrucks.us/trucks/vnr-electric.

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At Transam Carriers, we believe that success is not achieved without professional human attitudes. We are proud of providing some of the most flexible work options in the industry for an optimum work-life balance. All of these, in conjunction with new equipment, modern technologies, in-house truck shop, and cross-dock facility, make Transam an exceptional workplace that we call here our second home.

James Taylor: 416-907-8101 x4013

@TransamCarriers @Transam_Carriers

Toll-Free: 877-907-8101 Address: 205 Doney Crescent, Concord, ON L4K 1P6 Email: hr@transamcarriers.com

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19155 96thMARCH Ave. SURREY, - APRIL 2022 35 BC

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36 MARCH - APRIL 2022

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Adjust Your Driving for the Conditions windshield washer reservoir full—you’ll need it if you encounter ice fog.

• Be aware that roads are most slippery when it begins to rain as surface oil and grease form a slick film that won’t be washed away for 20 or 30 minutes of hard rain. In mist or a light rain, that greasy slick won’t be washed away at all. If the temperature is close to freezing, remember that bridge decks freeze before road surfaces. Check road reports before you go.

• Read the road as you drive; watch for clues to what’s ahead, especially in unfamiliar territory or when visibility is poor. Even with reduced visibility in bad weather, you can use strategies to maximise the visibility you do have.

Using lane markings and treelines can help you determine when the road begins to curve ahead or if it begins to drop down a hill. Use the fog line along the right edge of the road or roadside reflectors as a guide. Watch for slow-moving or stopped vehicles as an indication of trouble ahead.

gradually as soon as you realize the weather is changing. Avoid braking suddenly. You can only respond to things you can see. If you’re driving too fast, you won’t know what you can’t see until you’re right on top of it. You should be able to see a minimum of 20 seconds ahead and you should be able to stop in half the distance you can see. If you have to drop your speed significantly to do that, the weather may be too poor for driving.

If you need to stop, find a safe place to pull off the road completely. Keep your trailer lights on to help others spot you as you wait it out. If you have to leave your vehicle, be sure you are dressed for visibility and to stay warm and dry.

• In fog or rain, make sure you can see and be seen. Use your low beams or fog lights, not high beams. Low beams direct light onto the road, whereas high beams reflect light off the precipitation, impairing visibility. Inside your truck, avoid fogged windows by using the defroster and windshield wipers regularly. Keep your

udden changes in weather conditions will definitely impact your day. As a professional driver, you know you need to be alert and stay informed about conditions along your route.

You expect the seasons to change, but it can take you by surprise when the weather seems to switch seasons without notice. To drive according to conditions, you need to be prepared as best as you can; check the weather reports along your route before you head out and again every few hours. Be prepared for inclement weather in all aspects, with the right mindset—able to adjust to the conditions as they change—and with the right gear in case you need to stop along the road.

• When things start to look dicey, minimize distractions. Turn off music and don’t talk on your phone. Try opening your window to listen for traffic you may not be able to see.

• In heavy rains or thick fog, slow down

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MARCH - APRIL 2022 37

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MARCH - APRIL 2022 39

Driver Retention A Needed Emphasis

he high turnover rate in the trucking industry continues to be a challenge – err, a problem – for carriers and the industry as a whole. The problem is compounded when one takes into account the estimated driver shortage for the industry as well, with a need for about 1.1 million NEW drivers over he next decade according to the American Trucking Association.

Keeping pace with that need, will require a significant investment by the industry as a whole in recruiting truck drivers. Once recruited though, carriers need to do all they can to keep them.

Just how bad is the driver turnover problem? In 2020, the American Trucking Association (ATA) estimated a 90% annualized rate for large fleets, and 69% for smaller fleets. Yes, you read that correctly – trucking companies are needing to replace nearly three quarters to 100% of their driver fleet on average each year. The expense behind recruiting and training truck drivers is very real. According to Freight Waves, the cost of recruiting and onboarding a driver ranges from $6000 to $12000 per driver, depending on the market. If a company is replacing 90% of its driver force, or even 70%, the cost quickly becomes quite large.

With all this in mind, and an acceptance that driver retention is important, what are the answers? The first thought that comes to mind for most is pay.

Drivers simply need better compensation. While this may be true, most carriers are competitive in compensation so pointing to that as a cause

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40 MARCH - APRIL 2022

of turnover isn’t likely accurate. In fact, the American Trucking Association’s Executive Vice President of Advocacy Bill Stevens shared the following during a roundtable at the FMCSA, “The median salary for a truckload driver working a national, irregular route was reported most recently at over $53,000, and wages have gone up substantially on average in the first half of 2021. Since 2014, private fleet drivers have seen their pay rise from $73,000 to more than $86,000, or a gain of nearly 18%. The bottom line is the trucking industry is hiring and paying great wages to drivers.”

So, if it’s not pay, what can carriers do to retain drivers more effectively? There is no one silver bullet to addressing the problem, but there are several tactics any

carrier can take, so long as they do so in a sincere and meaning manner. These tactics come from a variety of sources, including carriers who are utilizing some of them successfully: • Performance Needs Acknowledged – incentivize safety and longevity milestones with compensation (safe miles driven, positive customer reviews, etc…).

And, it’s ok to celebrate the little things publicly, even if not financially. Let drivers know they are truly appreciated.

• Adopt and Install Electronic Logging Devices – these help to alleviate violations and improves drivers ratings.

• Maintain Good Relationships With Drivers When They Leave – • Make Safety a Priority – this should be part of the culture and celebrated. Help

Winters NATIONAL MAGAZINE

drivers improve their skills and celebrate the successes.

• Embrace Driver Feedback – drivers are the life blood of the company, so why wouldn’t a carrier want to hear from them about what’s working and what’s not working. This isn’t the basic suggestion box, rather try advisory councils or feedback forums (these can be done virtually too).

• Take the Time For Relationships – spend time during onboarding establishing relationships with new drivers. Then, maintain those relationships.

• Overall Compensation Package – it’s not just about the wage, but the overall compensation package is important.

This includes, regular pay increases, retirement plans, health/dental insurance, life insurance, disability insurance, and reasonable rates for family insurance plans is key.

• Quality Equipment – drivers deserve to be behind the wheel of quality, clean, and safe equipment. Make certain drivers have the technological and mechanical tools they need for success.

• Family First – one of the biggest challenges of the driving career is being

away from home. Carriers need to make certain drivers have a good work – life balance. Make sure drivers get home regularly, make sure drivers have the opportunity for meaningful relationships at home.

The life of a truck driver can be stressful and challenging for a variety of reasons.

As such, achieving 0% turnover is simply impossible, but there is no reason any

carrier needs to be at the 70-90% annual average turnover range. It simply costs too much for carriers not to try new approaches, even if those approaches may have an expense it is unlikely retention focuses expenses won’t pay for themselves over time if truly embraced.

This is a great industry with great carriers and great drivers, it’s time for some adjustments to focus on retention.

SPEND LESS. GET MORE. Keep your business moving with Kal Pro+, a member driven program providing exclusive benefits and preferred pricing on tires and more!

It’s the perfect solution for small fleets and owneroperators like you.

Join today. It’s free.

1-844-KAL-PRO1 (Toll Free) KalProPlus.com

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MARCH - APRIL 2022

41

Employers

Protecting Drivers Working Alone As a professional driver, you spend a lot of time working alone.

Be sure you know what to do if you run into trouble.

ach day, thousands of drivers throughout British Columbia load, transport, and unload goods, tasks that are regularly completed alone. Whether working alone is because of early or late shifts or drive time without a crew, working alone means that you are in circumstances where it would be hard to get help in an emergency or if you are injured or become ill.

Employers must protect their drivers during their work shift. Drivers must also protect themselves. A journey management plan for working alone explains steps drivers need to take while in the yard, on a customer’s site, and on the roadway.

One of the first things a driver needs to do on arriving at the yard is determine whether there is anyone else at the office/ yard in case of an emergency. Check the parking lot for colleagues’ vehicles. If no one else is there, ask yourself what you would do if you got hurt. It’s important to know whom to contact if you were injured; it could be 911, an office staff member, a colleague, or the owner of the

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company. Employers should be sure to provide that direction to all drivers.

Before walking into the yard, check the area where you’ll be working and conduct a site-specific hazard assessment to identify hazards that could cause an injury. Look out for items on the ground that could cause a trip and fall, and slippery areas. If the area is dark, be sure to use some form of lighting —a flashlight or light tower. Always use use three points of contact when climbing up and down on the truck cab or trailer and take precautions against a fall from a height.

Once you’re loaded up, confirm your destination and the route you’ll take.

Travel on truck routes and make sure dispatch or your employer always knows where you are. Employers need to know the truck routes from their yard to customer locations and make sure drivers travel on these roadways.

Pay close attention to road hazards around them while traveling on the roadway, and especially if you have to stop on the roadside. Pay attention to road conditions and drive at a safe speed. Watch out for

the distance between other vehicles, to make sure there is a safe stopping distance. At no point should a driver drive while distracted, such as holding a cell phone, iPad, etc.

Trucking companies are well-advised to use a check-in system for drivers to make sure those working alone are safe. Ensure the success of the check-in system: • Assign a check-in contact for drivers.

It could be someone at another company site, the owner, or a third-party company.

• Ensure drivers know who the check-in contact is and how to contact them.

• Trucking companies must ensure drivers are aware of the need for the precaution and comply every time.

Employer and driver need to collaborate to make sure drivers are safe while working alone. If a driver feels at risk, they need to speak with the employer right away to ensure the hazard is removed or mitigated.

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YOUR PEOPLE ARE YOUR

GREATEST ASSET. Protect them when they drive for work.

Find out how at RoadSafetyAtWork.ca

NATIONAL MAGAZINE

MARCH - APRIL 2022 43

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44 MARCH - APRIL 2022

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H A U L

DRIVE YOUR CAREER!

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At Transam Carriers, we believe that success is not achieved without professional human attitudes. We are proud of providing some of the most flexible work options in the industry for an optimum work-life balance. All of these, in conjunction with new equipment, modern technologies, in-house truck shop, and cross-dock facility, make Transam an exceptional workplace that we call here our second home.

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