2020 CNY Healthcare Guide

Comprehensive Resources Guide Inside Women • Children • Seniors • Mental Health • Support Groups • Volunteering • Free Health Clinics, Legal Clinics

Making every day

extraordinary.

19 programs and facilities available across Central New York, including: • Short-Term Rehabilitation & Skilled Nursing – Locations in Syracuse & Auburn

• Independent Living • Assisted Living

• Community-Based Care – Daybreak Adult Medical Day Program (Locations in Syracuse & Auburn) – PACE CNY—Program of All-Inclusive Care for the Elderly

To learn more about care options, please call 315.469.5570 or visit www.lorettocny.org today!

WHY YOU WANTED TO BECOME A NURSE! AUBURN COMMUNITY HOSPITAL REMEMBER WHY YOU WANTED TO BECOME A NURSE!

Auburn Community Hospital wants you to experience a great culture,

Hospital wants you to to help experience a great 2 4 / 7 E m e r g e n c y C a r e | 3 1 5 - 2 5 5 - Auburn 7built 0 1 1onCommunity relationships and a willingness you learn andculture, grow. builtCommunity on relationships and a willingness to to help you learn and grow.

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REMEMBER

built on relationships and a willingness to help you learn and grow.

Our unparalleled network of professionals

Auburn Community Hospital wants you to experience a great culture, YOU Program WANTED BECOME NURSE! built on WHY relationships and a willingness to helpAyou learn and grow.

Comprehensive Diagnostic Imaging Services | 315-255-7261 Bariatric | TO 315-255-7036

NURSING CAREERS

With accreditation by the American College of Radiology for Mammography and MRI

5 Laboratory Service Centers | 315-255-7023

Finger Lakes Bariatric Program, Nationally Accredited, Comprehensive Center

NURSING CAREERS NURSING CAREERS Bariatric Surgery Auburnfor Community Hospital wants you to experience a great culture, built on relationships and a willingness to help you learn and grow.

RN’s RN’s & & GN’s GN’s

Obstetrics-Gynecology | 315-255-7381

Including our brand new award-winning Stardust Community Birthing Center

Surgical Services, Inpatient & Outpatient | 315-255-7011 Stroke Care | 315-255-7011

A New York State Department of Health designated Stroke Center

Sleep Services | 315-255-7341

RN’s & GN’s

NURSING CAREERS Rehabilitation Services 315-255-7241 RN’s & | GN’s

Tuition Tuition Reimbursement Reimbursement

A nationally accredited center with a range of services in a private, hotel-like setting

A complete range of inpatient and outpatient services including: Physical Therapy, Occupational Therapy, Hand Therapy,Excellent Speech Therapy Salary Benefit

Free Free Parking Parking

Salary Excellent Benefit Incentives Package Incentives Package RN’s & GN’s Cardiac Rehabilitation Services | 315-255-7388

Tuition A Program features Salary Free Excellent Benefit a multidimensional group of services to help patients Reimbursement Incentives Parking Package

Fingerlakes Center for Living | 315-255-7188 Tuition

urgent care facilities | open 7 days a week

recuperateSalary from cardiac disease and the focus of their patients Excellent Benefit

For more information contact Jennifer Wlad For more information contact Jennifer Wlad Incentives Package 315-567-0735 | jwlad@auburnhospital.org | jwlad@auburnhospital.org Tuition 315-567-0735 Salary Excellent Benefit For more information contact Jennifer Wlad Reimbursement 315-567-0735 Incentives| jwlad@auburnhospital.org Package

Reimbursement

Free Parking

Finger Lakes Medical Care

For more information contact Jennifer Wlad For more information contact Jennifer Wlad 315-567-0735 | jwlad@auburnhospital.org Urgent Care of Skaneateles Urgent Care of Auburn

303 Grant Ave, auburn | 315-258-7100 M-F 8am-5pm | Weekends 8am-5pm

Route 20, Skaneateles | 315-685-9355 37 W. Garden St., Suite 105 | 315-252-0000 1 7 | LWeekends A N S I N G 8am-6pm S T R E E T, A U B U R N , M-F N Y 1 3 0 2 1 || Weekends A U B U R N H O S P I TA L . O R G M-F 8am-8pm 1 7 L A N S I N G S T R E E T, A U B U R N , N Y 8am-8pm 1 3 0 2 1 | A U B U R N9am-5pm H O S P I TA L . O R G

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WHY YOU WANTED TO BECOME A NURSE!

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AUBURN COMMUNITY HOSPITAL AUBURN COMMUNITY AUBURN COMMUNITY HOSPITALHO AUBURN COMMUNITY HOSPITAL NURSING CAREERS 1 7 L A N S I N G ST R E E T, AU B U R N , N Y 1 3 0 2 1 | AU B U R N H O S P I TA L . O R G

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mmunity Hospital wants you to experience a great culture, ationships and a willingness to help you learn and grow.

24/7 Emergency Care | 315-255-7011

24/7 Emergency Care | 315-255-7011

24/7 Emergency Care | 315-255-7011

Our unparalleled network of professionals Our unparalleled network of professionals 24/7 Emergency Care | 315-255-7011 Our unparalleled network of professionals Comprehensive Diagnostic Imaging Services | 315-255-7261 Bariatric Program | 315-255-7036

RSING CAREERS RN’s & GN’s

Comprehensive Diagnostic Imaging Services | 315-255-7261

Bariatric Progra

Comprehensive With Diagnostic Imaging | 315-255-7261 Bariatric Comprehensive Program accreditation by the Services American College of Radiology for Mammography and MRI| 315-255-7036 Finger Lakes Bariatric Pr With accreditation by the American College of Radiology for Mammography and MRI Finger Lakes Bariatric Program, Nationally Accredited, Center With accreditation by the American College of Radiology for Mammography and MRI Finger Lakes Bariatric Program, Nationally Accredited, Comprehensive for Bariatric SurgeryCente for Bariatric Surgery Bariatric Surgery 5 for Laboratory Service Centers | 315-255-7023

Our unparalleled network of professionals

5 Laboratory Service Centers | 315-255-7023 Comprehensive Diagnostic Imaging Services | 315-255-7261

RN’s & GN’s

5 Laboratory Service Centers | 315-255-7023

Obstetrics-Gyne

Obstetrics-Gynecology | 315-255-7381 Including our brand new Bariatric Program | 315-255-7036 Inpatient & Outpatient | 315-255-7011 Including our brand new award-winning Stardust Community Birthing Cente Obstetrics-Gynecology | 315-255-7381 Surgical Services,Surgical InpatientServices, & Outpatient | 315-255-7011

AUBURN COMMUNITY HOSPITAL

With accreditation by the American College of Radiology for Mammography and MRI

Finger Lakes Bariatric Program, Nationally Accredited, Comprehensive Center

Including our brand new award-winning Stardust CommunityServices Birthing| Center Rehabilitation S Stroke Care | 315-255-7011 SurgicalSalary Services, Inpatient & Outpatient Rehabilitation 315-255-7241 Bariatric Surgery Strokefor Care | 315-255-7011 Tuition Free Excellent Benefit | 315-255-7011 A complete of inpat A New York designated State Department of Health designated Stroke Center A complete range of inpatient and outpatient services including:range Physical Thera A New York State Department of Health Stroke Center Occupational Therapy, H 5 Laboratory Occupational Therapy, Hand Therapy, Speech Therapy Service Centers | 315-255-7023 bursement Incentives Parking Package Rehabilitation Services | 315-255-7241 2 4 / 7 E m e r g e n c y C a r e | 3 1 5 2 5 5 7 0 1 1 Sleep Services | 315-255-7341 Obstetrics-Gynecology | 315-255-7381 Cardiac Rehabilitation ServicesCardiac Stroke Care | 315-255-7011 Sleep Services | 315-255-7341 Rehabil | 315-255-7388 AA nationally accredited with a range ofoutpatient services in a private, hotel-like settingPhysical Therapy, A nationally accredited center with a range of range services incenter hotel-like setting complete ofa private, inpatient and services including: Including our brand new award-winning Stardust Community Birthing Center A New York State Inpatient Department of& Health designated Stroke Center Program features A Program features a multidimensional group ofAservices to help patients a mu Surgical Services, Outpatient | 315-255-7011 Occupational Therapy, Hand Therapy, Speech Therapy

AUBURN COMMUNITY HOSPITAL

4 / 7Fingerlakes E mfor e rLiving g e n c y| Center C a r e | for 3 1 5Living - 2 5 5 - 7 |0 1315-255-7188 1 Fingerlakes2 Center 315-255-7188 Our unparalleled network of professionals

recuperate from cardiac disease and the focus of recuperate their patientsfrom cardiac d

For more information contact Jennifer Wlad Services | 315-255-7241 Salary Free Rehabilitation Excellent Benefit Sleep Services | 315-255-7341 Stroke Care | 315-255-7011 Comprehensive Diagnostic Imaging Services | 315-255-7261 Bariatric Program | 315-255-7036 315-567-0735 |center jwlad@auburnhospital.org Cardiac Rehabilitation Services | 315-255-7388 Our unparalleled network ofoutpatient professionals complete range of inpatient and services including: Physical Therapy, A nationally accredited with abyPackage range of services private,forhotel-like setting With accreditation the American CollegeinofaRadiology Mammography and MRI Acare Finger Lakes Bariatric Program, Nationally Accredited, Center AIncentives New York State Department of Health designated Stroke Center urgent facilities | openfacilities 7 days a week Parking urgent care open 7Comprehensive days aProgram week for Surgery Comprehensive Diagnostic Imaging Services ||315-255-7261 Bariatric | 315-255-7036 ABariatric Program features a multidimensional group of services to help patients Occupational Therapy, Hand Therapy, Speech Therapy 5 Laboratory Service Centers | 315-255-7023

Sleep Fingerlakes Services | 315-255-7341 Center for Living | 315-255-7188

With accreditation by the American College of Radiology for Mammography and MRI

Finger Lakes Bariatric Program, Nationally Accredited, Comprehensive Center

recuperate from cardiac disease and the focus of their patients

for Bariatric Surgery Finger Lakes Medical Care Urgent Care Care of Auburn Obstetrics-Gynecology | 315-255-7381 5 Laboratory ServiceLakes Centers | 315-255-7023 Finger Medical Careof Skaneateles Urgent CareUrgent of Skaneateles

Cardiac Rehabilitation Services | Community 315-255-7388 Including our brand new award-winning Birthing Center 37 W.| 315-255-7381 303 Grant Ave, auburn | 315-258-7100 Route 20, Stardust Skaneateles | 315-685-9355 Garden St., Suite 105 | 315-252-0000 Obstetrics-Gynecology & Outpatient A nationally accredited center Surgical with a rangeServices, of services Inpatient in a private, hotel-like setting | 315-255-7011 303 Grant Ave, auburn | 315-258-7100 Route 20, | 315-685-9355 Including our brand new Skaneateles award-winning Community Birthing Center9am-5pm 37 & Outpatient | 315-255-7011 AN I Program aInpatient multidimensional of services to help patients Weekends 8am-5pm M-Fgroup 8am-8pm | Weekends 8am-6pm M-FStardust 8am-8pm | Weekends E Q UA L O P P M-F O RT U8am-5pm T Y E Surgical M P |LOY Efeatures R Services, M-F 8am-5pm | Weekends 8am-5pm M-F 8am-8pm | Weekends 8am-6pm Rehabilitation Services | 315-255-7241 more informationStroke contact Wlad Care Jennifer | 315-255-7011 recuperate from cardiac disease and the focus of their patients Rehabilitation Services | 315-255-7241 Stroke Care | 315-255-7011

For Fingerlakes | 315-255-7188 Afor New Living York State Department Health designated Stroke Center urgentCenter facilities | ofopen 7 days a week 315-567-0735 | care jwlad@auburnhospital.org

1 7 L A N S I N G S T R E E T, A U BSleep U R N ,Services N Y 1 3 0| 2315-255-7341 1 | A U B U R N H O S P I TA L . O R G A nationally accredited center with a range of services in a private, hotel-like setting

A complete range of inpatient and outpatient services including: Physical Therapy, A complete range of inpatient and outpatient services including: Physical Therapy, Occupational Therapy, Hand Therapy, Speech Therapy Occupational Therapy, Hand Therapy, Speech Therapy

A New York State Department of Health designated Stroke Center

Sleep Services | 315-255-7341

Cardiac Rehabilitation Services | 315-255-7388 Cardiac Rehabilitation | 315-255-7388 accredited center with a rangeAuburn, of services in a private, hotel-like setting | 17A nationally Lansing Street, NYServices 13021 315-255-7011 | AuburnHospital.org A Program features a multidimensional group of services to help patients

A Program features a multidimensional group of services to help patients 17 Lansing Street, Auburn, NY 13021 | 315-255-7011 urgent Finger care facilities | open 7fordays a week Fingerlakes Center forcardiac Living disease | 315-255-7188 recuperate from and theUrgent focus of their patients Lakes Medical Care Urgent Care of Skaneateles Care of Auburn Fingerlakes Center Living | 315-255-7188 recuperate from cardiac disease and the focus of their patients

303 Grant Ave, auburn | 315-258-7100

Route 20, Skaneateles | 315-685-9355

37 W. Garden St., Suite 105 | 315-252-0000

urgent care facilities | openof 7 days a week Finger Lakes Medical Care Urgent Care ofM-FSkaneateles Urgent Care Auburn M-F 8am-5pm | Weekends 8am-5pm 8am-8pm Weekends M-F 8am-8pm | Weekends 9am-5pm UA L O P P O| RT U N I T Y E M P LOY8am-6pm ER urgent care facilities | open 7 days aE Qweek

303 Grant Ave, auburn | 315-258-7100 M-F 8am-5pm | Weekends 8am-5pm

Route 20, Skaneateles | 315-685-9355 M-F 8am-8pm | Weekends 8am-6pm

37 W. Lakes Garden St., Suite 315-252-0000 Finger Medical Care 105 | Urgent Care of Skaneateles

303 Grant auburn | 315-258-7100 20, Skaneateles | 315-685-9355 M-FAve,8am-8pm | WeekendsRoute 9am-5pm M-F 8am-5pm | Weekends 8am-5pm M-F 8am-8pm | Weekends 8am-6pm

Urgent Care of Auburn

37 W. Garden St., Suite 105 | 315-252-0000 M-F 8am-8pm | Weekends 9am-5pm

Finger Lakes Medical Care

Urgent Care of Skaneateles

Urgent Care of Auburn

303 Grant Ave, auburn | 315-258-7100

Route 20, Skaneateles | 315-685-9355

37 W. Garden St., Suite 105 | 315-252-0000 M-F 8am-8pm | Weekends 9am-5pm

G S T R E E T, A U B U R N , N Y 1M-F3 08am-5pm 2 1 || Weekends A U B U8am-5pm R N H O S P I TA LM-F. O8am-8pm R G | Weekends 8am-6pm

17 Lansing Street, Auburn,Street, NY 13021 | AuburnHospital.org O P P O RT U N I T Y E M P LOY E R 17 Lansing Street, NY 13021 | 315-255-7011E Q UA | LAuburnHospital.org 17 Lansing Auburn, NY 13021 | 315-255-7011 |Auburn, AuburnHospital.org 17 Lansing Street, Auburn, NY 13021 | 315-255-7011 | AuburnHospital.org

| A

Had a Stroke.

Back on Stage.

Musician Todd Hobin KNOW THE SIGNS • CALL 911 IMMEDIATELY

Central New York music legend Todd Hobin knew nothing about stroke — but he does now. That’s why he’s raising awareness about stroke risk factors and its signs and symptoms.

F.

FACE DROOPING

A. S.

ARM WEAKNESS

SPEECH DIFFICULTY

T.

TIME TO CALL 911

Fact: Stroke is the fifth leading cause of death and a leading cause of disability in the U.S. Important to know: Stroke can happen to both men and women — at any age.

Good news: Stroke is preventable by managing medical risk factors and healthy lifestyle choices.

What to do: Time lost is brain lost. So it’s vital to know the signs of a stroke — F.A.S.T. Four words to live by: Call 911 and say, “Take me to Crouse.“ When it comes to stroke, every moment matters. As one of just 10 hospitals in New York State tohave earned Comprehensive Stroke Center status, and with the region’s newest ER and hybrid ORs, Crouse offers the most advanced technology for rapid stroke diagnosis and treatment

Read Todd’s story and learn more: crouse.org/toddhobin.

2020 CNY Healthcare Guide - 3

INSIDE Healthcare in 2020 — Where Are We Headed......... 8 Cancer: What Foods May Reduce or Increase Your Risk............................................. 12 Leaders in CNY Healthcare.................................... 16 Hospitals of CNY.................................................... 38 Hospital Quality..................................................... 52

RESOURCES LOCATOR

Women • Children

Comprehensive Resources Gui • Seniors • Men de tal Health • Sup port Groups • Volu Inside nteering • Free Health Clin

ics, Legal Clinics

Acupuncture.................56 Agencies – Health & Human Services.........56 AIDS/HIV Services.........58 Associations / Foundations...............60 Bereavement Support Groups.......................62 Cancer Services............64 Children / Family Services......................66 Disability-Related Services......................72 Disabled – Accessibility Modification..............77 Disabled – Recreation...78 Free and Subsidized Health Clinics.............76 Free Legal Clinics..........80 Hearing Care.................79 Hotlines........................80

Housing / Homeowner Assistance..................83 Housing / Shelters........83 Integrative Medicine....85 Internal Medicine.........85 Kidney Care..................85 Nutritional Health/Support..........85 Senior Services.............87 Senior Nutrition Services......................90 Substance Addiction.....90 Support Groups............92 Volunteering.................94 Weight Loss..................95 Women’s Services.........95 Women — BreastFeeding Support........95 Women — Pregnancy Support / Prevention.96 YOGA............................97

2020 CNY Healthcare Guide is online @ www.cnyhealth.com 4 - 2020 CNY Healthcare Guide

Central New York Healthcare Guide is published every year by In Good Health–CNY’s Healthcare Newspaper.

2020 Healthcare Guide

Editor & Publisher: Wagner Dotto Associate Editor: Lou Sorendo Resources Listing Editor: Alexander Plate Contributing Writers: Anne Palumbo, George Chapman Advertising: Amy Gagliano, Cassandra Lawson Layout Design: Dylon Clew-Thomas Office Assistant: Nancy Nitz Cover Design: Jillian Meisenzahl

Single copies: $20 Free to Subscribers of In Good Health - CNY’s Healthcare Newspaper and 55 Plus Magazine P.O. Box 276, Oswego, NY 13126 Phone: 315-342-1182 Fax: 315-342-7776 Website: CNYhealth.com Email: editor@cnyhealth.com All contents copyrighted © 2019. All rights reserved.

No part of this publication may be reproduced in any manner without the express written consent of the publisher. Content updated in November 2019.

Impacting patient care, education, research, and community health and well-being through charitable giving.

That is why Dr. Frederick “Fritz” Parker and his wife Ginny have included the Upstate Foundation in their estate plans.

Fritz retired from Upstate Medical University in 2001 as chair of the Department of Surgery. In his 30-year career, Fritz pioneered the cardiac surgery department, earning a reputation as the region’s preeminent cardiac surgeon.

“ We’ve been blessed.

There’s no question.”

Ginny impacted the lives of countless young people through a long career in education, as co-founder and former co-director of the Kynda Montessori School.

“We want to leave a legacy that reflects our love for our community,” Ginny explained. “Our hope is that our gift will continue to strengthen Upstate and serve as an inspiration to others who are considering their own legacies.”

Creating a legacy is easier than you think! Contact our planned giving professionals at 315-464-6490 or Hamiltol@upstate.edu.

To learn more about the Parkers, visit www.UpstateFoundation.org/legacy.

2020 CNY Healthcare Guide - 5

Pulaski Lab +Radiology

Oswego Hospital Oswego Lab

Mexico Lab

Behavioral Health Springside Parish Lab The Manor +Physical Therapy Gastro Colorectal Breast Care Radiation/Oncology

Cardiology Orthopedics Physical Therapy ENT Fulton Medical Center +Urgent Care

Hannibal Lab

Center for Orthopedic Care Primary Care

Central Square Medical Center Urgent Care Primary Care

Urology Phoenix Lab +Physical Therapy

All your healthcare needs. Right at Home.

We are not just a hospital or a community of medical providers. We are your neighbors, your friends and your family, and we are dedicated to providing exceptional healthcare services right here in Oswego County. No matter what medical emergencies, routine checkups, surgeries or wellness needs, we are a complete healthcare system you can count on. Right at home.

oswegohealth.org 6 - 2020 CNY Healthcare Guide

FREE 24-hour health and human services assistance.

FOOD

FINANCES

HOUSING

UTILITIES

FAMILY

MENTAL HEALTH

Onondaga • Oswego • Jefferson • Lewis • St. Lawrence County Calls proudly answered by Contact Community Services.

CALL 211 VISIT 211CNY.COM OR TEXT YOUR ZIP CODE TO 898211

2020 CNY Healthcare Guide - 7

‘Healthcare in a Minute’

bill the government or Medicare for services rendered. Fees are negotiated in advance. No health care system is perfect and Canadians will tell you that. However, the vast majority of Canadians say they are satisfied with their Medicare.

Detractors are quick to point out the often-protracted waits for care. That may be so. On the other hand, Canadians don’t have to hold fundraisers at the local bar for someone who can’t afford their cancer medication.

Healthcare in 2020

Where Are We Headed?

By George W. Chapman

E

veryone running for office (or already in office) has a plan to fix the U.S. healthcare system.

While it is almost impossible to get consensus on exactly how to fix our fragmented system, all agree it costs way too much and therefore needs to be fixed. I don’t think we’re ready for a mandated and controversial “Medicare for all” plan, at least not now.

Too much angst. Rather, the introduction of a Medicare public option just might ease us, even if unwittingly, into a single payer system or Medicare for all in a Last Man Standing/Survivor scenario.

First, costs. Individual premiums are now around $7,000 annually.

If you have employer-sponsored insurance, like 150 million of us do, over the last 10 years, premiums and out-of-pocket costs have risen much faster than inflation. An individual making $50,000 pays over 12% of it on health care: $2,400 goes toward the $7,000 premium, $3,000 goes toward Medicare-Medicaid taxes (typically

overlooked in the cost equation), then another $800 on average goes toward deductible and co-pay amounts due.

That comes to $6,200 or just over 12% of the $50,000 gross pay. The employer pays $4,600, about two thirds, of the $7,000 premium and then pays an additional $800 in Medicare taxes. When all is said and done, we average close to $11,000 per capita in costs annually per all 330,000 million of us. That’s about $3.6 trillion or 18% of our gross domestic product.

Canada has a single-payer system.

They even call it Medicare. It is also a universal system as all citizens are covered. The average cost per capita is about $7,000, which comes to 12% of their GDP. Canada outperforms us in several categories like infant mortality, obesity rates and life expectancy, which makes sense because the U.S. has millions of people without insurance which limits their access to care.

The Canadian single payer, universal coverage system is not socialized medicine. Most of the physicians are private providers and

8 - 2020 CNY Healthcare Guide

Medicare for all is a single-payer fix being touted by some of the democratic candidates (Bernie Sanders, Elizabeth Warren) running for office. While short on specifics, they are pointing to the fact that if the Canadians can provide care for $3,000 to $4,000 less per capita, then why can’t we?

In theory it sounds good, but because of so many vested interests in the status quo and trepidation among consumers, it will be a tough, drawn out, uphill legislative battle. I bristle when critics call Medicare for all a form of socialism, but do not claim the same for current Medicare. How can that be? The allocation of our tax dollars to a health care system is no more socialistic than the allocation of our tax dollars to defense, research, education or infrastructure.

Socialism, per se, exists when the government (not the people) controls all industries, means of production and allocation of resources, like the former Soviet Union.

What do physicians think?

Decades ago, just about every physician disparaged the very thought of a single-payer system. Back in the day, commercial carriers paid as much as 170% more than lowly Medicare for the exact same procedure.

Consequently, it paid to employ extra office staff to deal with the dozens of commercial carriers, let alone Medicare and Medicaid, and their different fees, billing requirements, benefits, quality controls, etc. Fast-forward to today when most commercial carriers are paying about the same as Medicare, but still have their various administrative requirements, benefit structures and quality controls.

Changing healthcare landscape In some markets, commercial carriers are paying less than Medicare.

Today, most physicians will tell you they have the worst of both worlds.

They are being paid virtually the same by all carriers for the same procedure, but still have to deal with the disparate and confusing administrative requirements. A single payer would eliminate most of the bureaucratic nonsense and expense imposed by different carriers. Administrative and billing hassles are a major reason why half of all practicing physicians eschew private practice and work, preferably or not, as an employee of a large health care system.

The basic principle of insurance is “the more, the merrier.” More members allow you to absorb large claims and spread the risk that, in theory, keeps premium increases to a minimum.

There are 150 million Americans covered by their employers, but they are scattered over dozens of

commercial carriers which results in dozens of relatively smaller risk pools.

Commercial risk is further increased as members are scattered into even smaller pools by employer.

Employers with as few as 200 employees pay premiums based on their experience. A year of bad experience and high claims can result in high double-digit premium increases for the next year. Smaller risk pools can’t handle large claims so they typically have to buy reinsurance or stop-loss coverage to limit their losses.

The potential and preferable “more the merrier” risk pool of 150 million is reduced to as few as 200 people. Smaller employers are put into a community risk pool.

Medicare itself exists primarily because commercial carriers would avoid the elderly (over 65) and would refuse coverage based upon age or preexisting conditions. The government had to jump in. Medicare now enrolls over 65 million and that spreads out the risk. The Medicare risk pool gets bigger and bigger as baby boomers age.

Commercial carriers have much higher overhead than Medicare.

Before the Affordable Care Act, some commercial carriers had very low medical loss ratios, some as low as 65%. MLR is the percentage of premiums they paid out in claims.

That means they would retain 35% for reserves, expenses and profits. Since the ACA, commercial carriers can only retain a maximum of 20% for overhead including reserves, expenses and profits. If they don’t pay out 80% of premiums in claims, they must rebate the remaining balance to their members.

Medicare’s MLR is about 95% because o v e rh e a d i s s o l o w.

Before the ACA, c o m m e rc i a l c a r r i e r s could literally cherry pick their members by either denying coverage

altogether or carving out pre-existing conditions. This contributed to MLRs as low as 65%.

Commercial carriers may start to get out of the health care insurance business over the next few years, especially if and when a low overhead (5%) and therefore lower premium public option is introduced to both individuals and employers.

Commercial carriers will have a tough time competing with a public option. Large employers, which are virtually self-insured, will be happy to be part of a larger and less expensive risk pool. As commercial plans lose business and members to the larger and expanding Medicare public option plan, their small risk pools will get even smaller. Their premiums will increase to the point where no one can afford them.

In addition to the competitive threat posed by a public option, commercial carriers are looking at the continued 20% limit on retained earnings and ban on refusing preexisting conditions; a rapidly aging population; exorbitant specialty drug costs, and the high cost of artificial intelligence technology and genetics.

It’s easy to see why commercial carriers would leave the health care insurance market. As Medicare grows, so does its purchasing power when it comes to drugs and medical devices.

The billions in savings would help mitigate the expected increases in other costs as mentioned above.

Commercial insurers may be seeing the writing on the wall and thereby rethinking their business models and sources of revenue.

For example, Aetna has merged with CVS and Cigna has merged with Express Scripts to provide health care. A Medicare public option could very possibly get us to a single-payer system, or Medicare for all, by simple market attrition — whether we like it or not.

George W. Chapman is a healthcare business consultant who works exclusively with physicians, hospitals and healthcare organizations.

He operates GW Chapman Consulting based in Syracuse. Email him at gwc@gwchapmanconsulting.com.

2020 CNY Healthcare Guide - 9

Welcoming Our New Physicians Dr. Ilija Aleksic,

Dr. Kenneth Beasley,

Dr. Aleksic is seeing patients at our Water Street office in Syracuse.

Dr. Beasley will be seeing patients at our Water Street office in Syracuse and Community Memorial Hospital in Hamilton.

Urologist:

315-478-4185

Board-Certified Urologist:

315-478-4185

Dr. David Schnapp, Board-Certified Urologist:

Dr. Schnapp is seeing patients at our office in Auburn.

315-258-5253

Dr. Brij Sood,

Board-Certified Radiation Oncologist: Dr. Sood is seeing patients at our New Hartford Radiation Oncology office.

315-316-0670

Dr. Brian Pavlovitz, AMP Laboratory Director

Board-Certified Pathologist: Dr. Pavlovitz will be one of AMP’S dedicated Pathologist working in the A.M.P Laboratory, centrally located in Syracuse.

Dr. Diana Dimitrov,

Board-Certified Pathologist: Dr. Dimitrov will be one of AMP’S dedicated Pathologist working in the A.M.P Laboratory, centrally located in Syracuse.

SOME OF OUR SERVICES

All Urologic Needs Female & Male Incontinence Bladder Control Impotence / Sexual Dysfunction Vasectomy & Reversals Treatment of BPH or Enlarged Prostate All Prostate Cancer Treatments

Kidney Stone Treatments Prostate & Kidney Surgeries Robotic, Laparoscopic & Endourologic Surgeries Male & Female Reconstructive Surgery In-house Lab & Pathology CT Imaging Services Ongoing Clinical Trials

For more information on all of our physicians please go to our website at www.ampofny.com

10 - 2020 CNY Healthcare Guide

WE’VE DOUBLED OUR HEART TEAM

Upstate is pleased to announce the addition of new physicians and office locations. Our united expertise brings you advanced technology and streamlined care. As part of the Upstate Heart Institute, we provide connections to research and surgical care.

THE CARDIOVASCULAR GROUP OF SYRACUSE HAS JOINED UPSTATE CARDIOLOGY FACULTY.

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Dana C. Aiello, MD Larry S. Charlamb, MD Mark J. Charlamb, MD Christopher A. Nardone, MD Matthew S. O’Hern, MD Charles Perla, MD Theresa Waters, DO Andrew M. Weinberg, DO

UPSTATE PHYSICIANS FROM LEFT: Timothy D. Ford, MD Luna Bhatta, MD Robert L. Carhart, Jr., MD Debanik Chaudhuri, MD Hani Kozman, MD Sakti Pada Mookherjee, MD Avneet Singh, MD Tama Szombathy, MD Amy Tucker, MD Daniel Villarreal, MD

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Cardiovascular Group 2020 CNY Healthcare Guide - 11

CANCER: What Foods May

Reduce or Increase Your Risk

By Anne Palumbo

‘The link between cancer and diet has been the focus of considerable research. Many studies have pointed toward certain foods and nutrients that may help prevent—and conversely, contribute to—certain kinds of cancer.’ Here are some of those foods

L

ike many older adults, and perhaps younger ones too, I’m concerned about cancer.

Cancer runs in my family; I danced behind DEETspewing mosquito trucks as a kid; and I broiled my skin to a crisp with Johnson & Johnson baby oil during my teen years. Compounding my concern? For more than a decade, cancer has claimed the second spot as the leading cause of death in America (heart disease is No. 1).

Understandably, I wonder if there are things I can do to lower my risk. According to the American Cancer Society, the answer is a resounding “yes.” Sure, genes and bad luck play significant roles in cancer cases, but so do lifestyle choices say the experts. And while smoking is still the leading preventable cause of cancer, other lifestyle factors — obesity, alcohol intake, poor diet and physical inactivity — have all been found to cause an increasing number of cancer cases and deaths.

How much more? Overall, the American Cancer Society found that 42% of cancer cases and 45% of deaths are caused by things people can change.

In recent years, the link between cancer and diet has been the focus of considerable research. Many studies have pointed toward certain foods and nutrients that may help prevent — and conversely,

contribute to — certain kinds of cancer.

Keep in mind that most research only “suggests” associations between diet and cancer, acknowledging that there are no miracle foods.

Physician Edward Giovannucci of Harvard’s T.H. Chan School of Public Health emphasizes, “It is not 100% certain that consuming more or less of certain foods or nutrients will guarantee cancer protection, but science has found that certain dietary habits tend to have a greater influence.”

Let’s take a look at what leading institutions — the World Cancer Research Fund, American Institute for Cancer, American Cancer Society, Harvard and Tufts, to name a few— recommend.

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Foods to Eat Fruits and vegetables

Eat your fruits and vegetables!

It’s been the battle cry of parents for decades, and rightly so. Now, it’s the No. 1 battle cry of the American Cancer Society (ACS) and others, as scientific evidence strongly suggests that eating fruits and vegetables is associated with lower risk of several types of cancer: mouth, throat, voice box, esophagus, stomach, colon, and rectum. Do certain fruits and vegetables ward off cancer better than others? Say, garlic or cruciferous vegetables? More research is needed to pinpoint those with particular promise. Until then, experts say to consume at least 2½ cups of a variety of colorful fruits and vegetables each day, noting that different colors have different types of nutrients, phytonutrients and antioxidants. In addition, recent studies suggest that eating more fruits and

‘Keep in mind that most research only “suggests” associations between diet and cancer, acknowledging that there are no miracle foods.‘ vegetables may also lower the risk of developing obesity — the second leading preventable cause of cancer — and thus is likely to have an indirect effect on cancer risk.

Whole Grains

Whole grains — such as wheat, oats, quinoa, brown rice and popcorn — teem with a nutrient that has been linked with a lower risk of some types of cancer: fiber. Since fiber helps move things along and maintain bowel health, it should be no surprise that the kind of cancer impacted most by this important nutrient is colorectal cancer. Fiberrich whole grains also help us with weight control, which may further strengthen the link with lower risk of cancer. Refined-grain foods, which can run high in sugar, are linked to weight gain, and excessive weight, experts say, produces hormones and inflammatory proteins that can promote tumor cell growth.

Would fiber supplements be just as beneficial? Since it is not 100% clear whether it is the fiber or another component of high-fiber foods that is responsible for the link, the ACS recommends eating high-fiber foods to help reduce cancer risk, versus taking supplements. The American Dietetic Association suggests that you eat at least three servings of

whole-grain foods daily.

Plant-based protein

Consuming plant-based protein — lentils, beans, tofu, peanut butter, nuts — for some or all of our protein needs has been shown to reduce the risk of certain cancers, especially colorectal cancer.

Like fruits and vegetables, plantbased protein sources are rich in the substances that may keep cancer at bay: fiber, antioxidants, phytochemicals, vitamins and minerals. Soy-based sources, in particular, contain isoflavones, a type of plant estrogen that may help protect against hormone-dependent cancers. According to experts, there is growing evidence that, for some individuals, eating soy foods such as tofu may lower the risk of cancers of the breast, prostate, and endometrium (uterus lining). Weight control and loss is another benefit of eating plant-based protein, which, as mentioned above, translates into a lower risk of developing some of the most common cancers.

Green and black tea

Although both green and black teas have shown promise in reducing cancer risk in animals, findings from studies on humans are mixed.

Nonetheless, studies continue because green and black teas pack a unique antioxidant punch — from flavonoids that may inhibit the

growth of cancer cells to polyphenols that detoxify cell-damaging free radicals. Specific to green tea are compounds that may make it harder for a cancer tumor to make its own blood supply. A few studies have found some evidence that green and black tea may reduce ovarian cancer risk, while others have failed to show benefits. According to Stacy Kennedy, senior clinical nutritionist at Dana-Farber Cancer Institute, “What we typically say is that tea, like other plant foods, contains immune-supportive and cancerfighting properties.”

Foods to limit or avoid Processed meat and red meat

The cancer risk associated with processed meats — any meat that has been salted, cured, fermented, smoked or chemically modified to improve preservation and enhance flavor — is mighty high. Research has proven that eating just 50 grams of processed meat each day can elevate cancer risk by 18%. About four strips of bacon or one hot dog contains 50 grams of processed meat. Processed meats, such as ham, salami, sausage, deli meats and pepperoni, often have added nitrates, which are associated with increased colorectal and stomach cancer. Eating a lot of red meat can also raise a person’s risk of colon cancer. Multiple studies suggest it may be related to the carcinogenic chemicals produced when meat is cooked or grilled at high temperatures. What to do? To reduce colorectal cancer risk, experts recommend limiting your red meat consumption to three portions or fewer a week and to avoid processed meats whenever possible.

Alcohol

Dispiriting news for those who enjoy a daily cocktail: Alcohol is an established risk factor for mouth, pharynx, larynx, esophageal, breast,

2020 CNY Healthcare Guide - 13

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Exactly how alcohol increases risk is not clearly understood, but ongoing research suggests it may be related to DNA damage incurred by the cells after exposure to alcohol.

Leading institutions recommend moderate intake to curb cancer risk: two drinks per day for men; one drink per day for women.

(A drink is defined as 12 oz. of beer, 5 oz. of wine or 1½ oz of hard liquor.)

Women at high risk for breast cancer may want to consider not drinking any alcohol, as even a few drinks per week has been linked to a higher risk of this disease. What about wine and its purported health benefits? While, for some people, the cardiovascular benefits of moderate drinking may outweigh the cancer risks, only a health care provider can make that informed decision.

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Sugar

Not-so-sweet fact: America’s sugar consumption is the highest in the world, with a staggering portion of it coming from sugary drinks. If only sugary foods were good for us, but they’re not. Their profile — high in calories, devoid of nutrients that may reduce cancer risk — promotes obesity, a chronic disease associated with all kinds of cancers. In addition, most high-sugar foods have a high glycemic index, a measure of how fast

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14 - 2020 CNY Healthcare Guide

carbohydrates turn into sugar in the blood. Several studies have found that consuming foods with a high GI (70 or higher on the 100-point GI scale) may be associated with a greater risk for certain cancers: prostate, lung, breast and colon, to name a few. Limiting foods such as cakes, candy, cookies and sugar-sweetened cereals and drinks is highly recommended by the ACS. Quick comparison: an apple’s GI is 38; a doughnut’s is 76.

Salt

Stomach cancer is the third biggest cancer killer in the world. While many factors can increase your risk of stomach cancer, there is strong evidence that diets that contain large amounts of food preserved by salting and pickling carry an increased risk of stomach, nasopharyngeal and throat cancer. Some research has shown that salt damages the stomach lining and causes lesions, which, if left to develop, can become stomach cancer.

Although such foods generally are not a major part of the typical American diet, lowering intake of salt-cured or pickled foods may help lower the risk of certain cancers. What about the levels of salt used in cooking or flavoring foods or added to foods during processing in the US? There is little evidence to suggest these levels affect cancer risk.

Anne Palumbo is the author of SmartBite, a nutrition-related column published every month in In Good Health — CNY’s Healthcare Newspaper (CNYhealth. com).

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2020 CNY Healthcare Guide - 15

Leaders in CNY Healthcare Louis Aiello Senior vice president and chief financial officer, Mohawk Valley Health System.

With organization since: St. Elizabeth Medical Center, since 1993; Mohawk Valley Health System (St. Elizabeth Medical Center/ Faxton St. Luke’s Healthcare), since 2014.

In current position since: 2014.

Education: Bachelor of Science in accounting from Utica College of Syracuse University; passed the Uniform CPA Exam.

Career Highlights: “Began career in healthcare as a staff accountant and worked in all departments related to revenue cycle prior to becoming chief financial officer in 2001; being selected as the chief financial officer of the newly affiliated Mohawk Valley Health System (Faxton St. Luke’s Healthcare [Senior Network Health, Visiting Nurse Association of Utica and Oneida County, St. Luke’s Home, and Mohawk Valley Home Care] and St. Elizabeth Medical Center).

Current Affiliations: Healthcare Financial Management Association, since 1995.

Board Member: United Iroquois Shared Services, Inc. from 2015 to 2018; Junior Junction Inc., since 1996; Healthcare Underwriters Mutual Risk Management Group Compensation Trust, since 1998; St. Elizabeth Health Support Services from 2001 to 2019; Central New York Care Collaborative, since 2017.

How do you describe your managerial philosophy or approach? “My managerial approach is to make data-driven decisions rather than decisions based on emotions.”

What type of skill set do you possess which makes you an effective leader? “Team player, ethical, and hardworking. Treat everyone equally.”

How can the healthcare industry in the region be improved? “Devote available resources to taking care of patients more efficiently and streamline excessively complex systems which hinder or prevent actions or decision-making relative to patient care.”

What do you do for fun? “Cooking, home improvement projects, spending time with family.”

Scott Berlucchi President and chief executive officer, Auburn Community Hospital.

With organization since: 2007.

In current position since: 2007.

Education: Bachelor ’s degree in finance and economics, S t o n e h i l l College, North Easton, Mass.; master’s degree in health service administration, George Washington University, Washington, D.C. Career Highlights: Served as president and CEO of two regional health systems in Pennsylvania prior to working at Auburn Community Hospital; engineered and led a comprehensive operational and financial turnaround at Auburn Community Hospital and the Elk Regional Health System; served as the

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director of planning and licensure for the Hospital and Health Systems Association of Pennsylvania; more than 20 years of experience in healthcare systems management.

Current affiliations: Fellow, American College of Healthcare Executives; licensed nursing home administrator in New York, Pennsylvania, Massachusetts; regional planning board member, American Hospital Association.

How do you describe your managerial philosophy or approach? “Management is an exercise in team building. Senior leaders best lead when they coach all leaders in the organization to ‘excellence.’”

What type of skill set do you possess which makes you an effective leader? “Interpersonal and communication skills that promote team building; successful experience and leadership in the management of rural health systems.”

How can the healthcare industry in the region be improved? “By engaging all players in ‘win-win’ partnerships.”

What do you do for fun? “Golfing, fishing and spending time with the family.”

Mary Ellen Bloodgood Chief executive officer, Menorah Park of CNY. With organization since: 1987 In current position since: 2003.

Education: Bachelor’s degree in health care administration; l i c e n s e d nursing home administrator.

Career Highlights: In 2014 awarded both the Association of Jewish Aging

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Service’s Dr. Herbert Shore Award of Honor and Temple Adath Yeshurun’s Citizen of the Year award.

Current affiliations: Vice president, Association of Jewish Aging Services; treasurer, Zonta Club of Cortland; treasurer, American Association of University Women; immediate past chairwoman, Cortland Memorial Foundation board of directors; member, Living History Center, Homer; past chairwoman and member, Long Term Care Executive Council; member, Association of Long-Term Care Administrators.

How do you describe your managerial philosophy or approach? “I believe wholeheartedly in the ‘open door’ policy and when leading a successful team, knowing when to step back and allow the experts to do their jobs.”

What type of skill set do you possess which makes you an effective leader? “Open mindedness. I pride myself on encouraging new ideas and solutions and I really enjoy watching my teams translate that into successful implementation.”

How can the healthcare industry in the region be improved? “In the field of eldercare, it is critical that we continue to foster community-based collaboration to ensure that the necessary resources and funding for one of our most vulnerable populations (and their caregivers and families) remain intact.”

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18 - 2020 CNY Healthcare Guide

President and chief executive officer, Samaritan Medical Center.

With organization since: 2004.

In current position since: 2004.

Education: Bachelor’s degree i n p h a r m a c y, Massachusetts College of Pharmacy; master’s degree in business administration, Syracuse University.

Career Highlights: Previously with Cortland Regional Medical Center (1997 to 2004).

Affiliations: Chairman of Fort Drum Regional Health Planning Organization and Advocate Drum — Fort Drum Regional Liaison Organization; North Country Initiative, board member; Iroquois Healthcare Association, board member; Healthcare Association of New York State, board member; American College of Healthcare Executive, fellow.

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Visit oneidahealth.org/awards to learn more 2020 CNY Healthcare Guide - 19

Malika Carter

Patty Charvat

Gina Ciaccia

Interim chief diversity officer, Upstate Medical University.

With organization since: April, 2019.

In current position since: 2019.

C a r e e r Highlights: Many professional experiences lived have prepared me for my current position: stenographer; real estate agent; middle school teacher; Social Justice Consulting Firm, CEO; higher education administrator.

Current affiliations: SUNY Environmental Science & Forestry, SUNY Upstate Medical University, Diversifying the Hill Network.

How do you describe your managerial philosophy or approach? “Collegial and harmonious. Making sure that everyone on the team has been consulted and is aware of what direction we are going.

Access or membership to a team differs from team inclusion.”

What type of skill set do you possess which makes you an effective leader?? “I rely on my skills of relationship, trust and consultation. People are granted access to institutions by virtue of the experiences and credentials they hold. As a leader, it is important for me to trust that individuals who are working alongside me are capable of authentically sharing of their time, resources and talent toward the collective good.”

How can the health care industry in the region be improved? “As I share my answer to this question, I currently sit at the opening plenary session of Learn Serve Lead 2019: The AAMC – Association of American Medical Colleges annual meeting. I share a health care improvement philosophy with speaker Bryan Stevenson who shared with more than 4,800 attendees on how the health care industry can be improved: ‘Justice has never happened, equality has never been won, breakthroughs in science or in human relations have never been achieved by people who only do things that are comfortable and convenient. We cannot increase the justice quotient or the health quotient if we insist on only doing things that are easy’”.

What do you do for fun? “Audiobooks, so I can continually learn in my downtime.”

Senior vice president, strategy and marketing, Mohawk Valley Health System.

With organization since: July 2019.

In current position since: July 2019.

Education: Utica College of Syracuse U n i v e r s i t y, bachelor’s degree in public relations and journalism.

Career Highlights: “After leaving Utica College, I moved to Albany and worked for the Healthcare Association of NYS for 16 years, with the majority of my time there as vice president of corporate communications and marketing. From there I became a healthcare marketing and communications consultant, working with more than 50 healthcare organizations around the country. I am delighted to be back in Utica and working for MVHS.” Current affiliations: “Working on them now! Basically, treat other people the way you want to be treated. That means being candid, respectful, transparent and collaborative. Team work is essential.

Together we can do so much more!”

What type of skill set do you possess which makes you an effective leader?? “I am honest and direct and believe that everyone has a unique skill or talent that they bring to the table that contributes to achieving our mutual, overall goals. I think about an organization’s initiatives in a strategic manner, with an eye toward overall context and goals so that all initiatives can be integrated and tie back to a goal. I also can move easily from strategy creation to tactical execution. And, I have earned a reputation for getting things done.”

How can the healthcare industry in the region be improved? “We are in the midst of a major transformation in healthcare in our region. The new regional medical center gives us the platform and opportunity to strengthen and grow services, recruit new physicians and talented executives, and bring state-of-the-art medical care and innovation to our communities.”

What do you do for fun? “I read, work out at the gym, spend time with my family, cook, and enjoy sun and sand whenever I can!“

Abraham House executive director.

With organization since: July 2015.

In current position since: July 2015.

Education: B a c h e l o r of Science in business administration; master’s degree in education; School District Administrator certification.

Career Highlights: “After a long and fulfilling career in education, I left my role as middle school assistant principal in July 2015 to join Abraham House as executive director. During my tenure with the organization, we have opened a vintage boutique, created the City of Utica Monopoly game, and recently opened an additional location in Rome.”

Current affiliations: OMEGA Home Network, Utica Rotary Club, Association of Fundraising Professionals.

How do you describe your managerial philosophy or approach? “We are an Abraham House family, and we work as a team to provide the best care possible for our guests and our families. When we make mistakes, we learn from them and move forward with the intent to be better. When we have successes, we recognize and celebrate them together.”

What type of skill set do you possess which makes you an effective leader?? “I have the capacity to turn vision into reality despite any obstacles that exist.”

How can the healthcare industry in the region be improved? “Working in end-of-life care, I am humbled and reminded daily of the fragility of life. I also bear witness to what our families experience as they walk through a terminal illness with those they love. Oftentimes, they have little more than a few days remaining with their loved one after they are given the news, ‘There’s nothing more we can do.’ I wish as a medical community we could sooner prepare people for the finality that is often inevitable, allowing them to spend more precious remaining time with their loved one and to come to terms with the loss.”

What do you do for fun? “I enjoy traveling, live bands, hockey games, football, reading, country music concerts, cookouts, and boating. I love water, sun, sand, and spending time doing anything with my friends and family”

20 - 2020 CNY Healthcare Guide

Tricia Clark Executive vice president, chief operating officer, ConnexCare.

With organization since: January 2013.

In current position since: July 2018.

Education: Bachelor of Science in health services with a concentration in health education and operations, D ’ Yo u v i l l e College; Master of Business Administration, St. Joseph’s College.

Board-certified in healthcare management, American College of Healthcare Executives.

Career Highlights: Joining the federally qualified health center movement in 2013; being able to carry out the goals of the local “preserving primary care” initiative, with successful integration of five primary care sites under the umbrella of ConnextCare. Receiving the 40 under 40 award from the CNY Business Journal and, most recently, becoming boardcertified in healthcare management.

Current affiliations: Director, Central New York Care Collaborative; director, Operation Oswego County; director and secretary, Mexico Tiger Sharks; fellow, American College of Healthcare Executives.

How do you describe your managerial philosophy or approach? “My managerial philosophy is to cultivate an environment that builds strong relationships with staff across all disciplines, demonstrating a high level of respect, trust and integrity, which yields a motivated, hardworking, and committed workforce full of endless collaboration and growth.”

What type of skill set do you possess which makes you an effective leader?? “I have strong communication skills with a high level of decisiveness. I’m flexible to changes daily and believe that delegation is an art, not a weakness. I demonstrate a continuous positive attitude and enjoy mentoring talent around me as they are capable of great things if you share your vision and constructively guide them along the way.”

What do you do for fun? “I enjoy biking, running with my dog, camping, and pick-up ball in the side yard. My greatest joy however, comes from being with my family and watching my children as they take part in all of the activities they love.”

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Diane Cooper-Currier

Keith R. Cuttler

Executive director, Oswego County Opportunities, Inc. With organization since: 1984.

In the current position since: 2007.

Education: Bachelor of Arts in criminology from the University of Maryland; Master of Social Work degree from Syracuse University.

Career highlights: Began work at OCO in 1984 and became executive in 2007.

Current affiliations: Board of trustees, H. Lee White Marine Museum; board of directors, Oswego County Workforce Development; advisory board, SUNY Oswego School of Business; board of directors, CNY Care Collaborative.

How would you describe your managerial philosophy or approach? “My approach to leading is collaborative, team-focused and strength-based. I truly believe that together, we are at our best. There is a saying that I try to embrace every day in leading and managing: Decide with the head, deliver with the heart. This approach is communicated to and shared by our employees at all levels as we encourage and mentor tomorrow’s leaders.”

What type of skill set do you possess which makes you an effective leader? “It’s a combination of things: the ability to build and maintain relationships, to listen and communicate effectively, to intentionally recruit leaders and partners with shared vision and complementary expertise and abilities, and the invaluable capability of analyzing situations and data in the midst of rapidly developing priorities.”

How can the healthcare climate in the region be improved? “Through continued collaborative efforts to attract and deliver a continuum of health services that address physical and behavioral health concerns, foster an inclusive culture, promote wellness activities, address crisis needs, and take into account the social and economic barriers that often hinder access to care. Health service providers in Oswego County and the North Country region work very well together and are already engaged in these efforts on many levels.”

What do you do for fun? “Laugh, walk and play with my two dogs, travel and spend time with family and friends.”

President and chief executive officer, East Hill Family Medical, Inc. With organization since: September 2016.

In current position since: September 2016.

Education: Bachelor’s degree in psychology from Syracuse University , MBA from the Sage Graduate School of Business, with a focus in marketing.

Career Highlights: “I began my career working as a psychiatric nurse’s aide for Benjamin Rush Center, a private psychiatric hospital in Syracuse. Learning there that direct patient care was not for me, I ended my graduate research work in psychology at Syracuse University and took a full-time position with Benjamin Rush in public relations and marketing.

That propelled my more than 30 years in healthcare management that has included work with St. Joseph’s Hospital and Community General Hospital focusing on marketing and strategic planning, business development, physician relations and managed care contracting.

Beginning in 2009, I took a hiatus from employment to do private consulting and open a weight loss clinic in the Albany area, culminating with a return to employment with East Hill Medical in the fall of 2016 as its new president & CEO.” Current affiliations: Member of board of directors of the CNY Care Collaborative, Nick’s Ride 4 Friends, Auburn Business Improvement District and the Upstate Community Health Collaborative IPA. Recently completed a term as a trustee of the Health Foundation for Western & Central New York.

How do you describe your managerial philosophy or approach? “I lead by surrounding myself with exceptional talent and allowing them to do what they do best under the general strategic direction of the organization. I focus on recruiting and retaining others who self-driven and exhibit professionalism, integrity and accountability.”

What type of skill set do you possess which makes you an effective leader?? “Leadership requires foresight and an ability to inspire others toward a common goal. Though I’ve been well-trained in leadership, I am forever a student, always learning and trying new techniques. I strive to be a good listener and to value everyone who

22 - 2020 CNY Healthcare Guide

works for me, always keeping in mind the inability of most to compartmentalize personal issues; without understanding that employees bring personal struggles to work and work struggles to home, a leader will fail.”

How can the healthcare industry in the region be improved? “Though we are more collaborative now than I’ve seen in my 30-plus years in health care, we still have a long way to go to have an efficient healthcare continuum that keeps the patient front and center. Often conflicting regulations and rules from various regulatory bodies make compliance challenging and tend to pull us away from what’s best for the patient.

A renewed focus on the critical role of primary care, and in particular federally qualified health centers will allow us to make great strides to patient compliance and better health and well-being.”

What do you do for fun? I love to golf.

Angelo R. DeRosalia Chairman and chief executive officer, starting March 2020, Associated Medical Professionals — AMP. With organization since: 2008.

In current position since: March 2020.

Education: Bachelor of Sciences degree from Cornell University; medical degree from the State University of N e w Yo r k a t Stony Brook; surgical and urological training at the State University of New York Downstate Medical Center, affiliated with Memorial Sloan-Kettering Cancer Center.

Career Highlights: In the last 10 years I have contributed to pioneering minimally invasive treatments that have placed A.M.P. at the forefront of innovation.

Current affiliations: American Urological Association, Large Urology Group Practice Association How do you describe your managerial philosophy or approach? “Associated Medical Professionals of NY is proud to deliver the highest quality care to our patients.

I have always embraced surrounding myself with a team of innovative, compassionate members. I strive to continue this approach at A.M.P.” What type of skill set do you possess which makes you an effective leader?? “I am level-headed, calm and forward-thinking

and do my best to elevate our team at A.M.P. to the same level.”

How can the healthcare industry in the region be improved? “Continue to focus on advertising the region’s strengths and attractions to recruit more talented healthcare providers to our regional healthcare system.”

What do you do for fun? “I enjoy spending time with my family, taking advantage of the local lakes, hiking and restaurants. I include my two Bernese Mountain dogs in the fun!”.

Dan Dey President and chief executive officer, Northern Oswego County Health Services, Inc. With the company since: 2007.

In current position since: 2007.

Education: Bachelor of Science in m a n a g e m e n t science at Nazareth College, Rochester; Master of Business Administration with

a health care systems management concentration, SUNY Buffalo.

Career highlights: Thirty-four years as an administrator in the community health center program leading the provision of primary and preventive care services to medically uninsured and underinsured rural and urban patient populations.

Affiliations: Director, Community Health Care Association of New York State; president, Upstate Community Health Collaborative Independent Provider Association, Inc. How do you describe your managerial philosophy or approach? “Hire excellent people, provide them with guidance and support, and let them achieve.”

What type of skill set do you possess which makes you an effective leader? “Strong interpersonal and leadership skills.”

What do you do for fun? “Fitness, reading and game activities.”

Sean Fadale President and chief executive officer, Community Memorial Hospital.

With organization since: 2012.

In current position since: 2012.

Education: Bachelor ’s degree in sports m e d i c i n e ; Master’s degree in physical therapy; Master of Business Administration degree.

Career Highlights: “A career is a journey and I view each step along that journey as highlights.”

Current affiliations: Executive board member, Iroquois Healthcare Association; board member of the American Hospital Association, Region 2 policy board; board member of the Healthcare Management Association of Central New York.

How do you describe your managerial philosophy or approach? “Open, honest

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2020 CNY Healthcare Guide - 23

and approachable.”

What type of skill set do you possess which makes you an effective leader? “Honesty and an active listener.”

How can the healthcare industry in the region be improved? “If there were more medical and mental health providers in the region.”

What do you do for fun? “Spend time with my family.”

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President and chief executive officer, Oswego Health.

With organization since: 2017.

In current position since: 2017.

Education: Bachelor ’s and master ’s in nursing degrees, University of Pittsburgh.

Professional certificate in executive leadership from The Wharton School, Philadelphia.

Career Highlights: The mission of Oswego Health is to provide accessible, quality care and improve the health of residents in our community. As the region’s first choice for quality health care, we are focused on growing our services and enhancing our programs based on the needs of the county. This includes two major construction projects we’ve just begun that will not only expand our behavioral health services facility into a 42,000-sq.-ft. building by fall 2020, but also significant enhancements to our third and fourth floor of the hospital where we will be privatizing all patient rooms to enhance their experience.

Current affiliations: Iroquois Healthcare Association, board member; CNY Care Collaborative, board member How do you describe your managerial philosophy or approach? “I consider myself a personable leader. I take the time to get to know my employees. You’ll often find me making rounds between departments to just help build rapport. I have worked from entry level positions in the health care field (nurse aide, registered nurse, manager, etc.) all the way to chief executive officer, so working in those positions has had a positive impact on my management decisions because I always consider how they will impact the employees and the patients we serve. In addition, I like to surround myself with thought-leaders. I continually seek talented employees for

24 - 2020 CNY Healthcare Guide

our organization that will not only help us grow, but also individuals that will challenge me and motivate me to be the best leader I can be.?

What type of skill set do you possess which makes you an effective leader?? “I have excellent vision for the organization coupled with a plan and an excellent history of execution to achieve identified goals.

In addition, I strive to always empower others within our organization to help them make necessary decisions and gain the needed confidence to advance their own career here at Oswego Health.”

How can the healthcare industry in the region be improved? “Every great community consists of key pillars — a strong educational system such as SUNY Oswego, industrial powerhouses such as Exelon Generation and Novelis, and access to affordable healthcare. These pillars though unique in their own respect, must all work together in order to benefit the overall community as a hole and we believe right here in Oswego County we have those key pillars. If we are all working in unison to support one another, there will be huge economic gains. Together we can attract and retain the best talent.

Together we can improve quality of life and overall safety of our community.

And lastly, if we work together, we can improve the local community right here in Oswego County.”

What do you do for fun? “Fishing, exercising, walks with my dog, and I enjoy my family as often as I can.”

Jennifer Hutt Owner, chief executive officer, Seniors Helping Seniors.

With organization since: 2010.

In current position since: 2010.

Education: LeMoyneCollege, bachelor ’s degree in psychology, 2003; Mohawk Valley Community College , associate’s degree in business and restaurant management, 1999.

Career Highlights: Maintained 100% occupancy for 12 years at a 40-bed Alzheimer’s and dementia senior facility; Seniors Helping Seniors franchise owner for nine years.

Current affiliations: Veterans Care Coordination, Greater Manlius chamber of Commerce, Cazenovia Chamber of

Commerce, Hamilton Business Alliance.

How do you describe your managerial philosophy or approach? “I believe in bringing out the best in everyone. The most important skill is the ability to listen and understand the needs of providers and receivers. Finding out exactly what is needed is the way to give both our providers and receivers a sense of purpose and a great quality of life.”

What type of skill set do you possess which makes you an effective leader?? “Again, being able to listen to the needs of our providers and receivers is what makes us successful.”

How can the healthcare industry in the region be improved? “The healthcare industry can be improved in this region by streamlining all aspects from hospitals, pharmacy, inpatient and outpatient, primary care and specialist. This would ensure better patient care so each individual can be looked at as whole.

Jeremy Klemanski President and chief executive officer, Helio Health, Helio Health Foundation, Central New York Services, and Insight House.

With organization since: 2004.

In current position since: 2005.

Education: M.B.A. from the Whitman School of Management at Syracuse University.

Career Highlights: Leading multiple affiliations and mergers currently in progress. Helio Health serving as the lead agency for the Behavioral Health CareCollaborative CNY. Expanding m e d i c a l l y supervised withdrawal and stabilization services in Rochester, and to Broome County in early 2018.

Opening a c e r t i f i e d community behavioral health clinic (CCBHC) at Helio Health’s integrated outpatient mental health and substance use disorders clinic in Syracuse. CCBHC service offerings include mental health and substance use services for children and adolescents, psychiatric rehabilitation services, peer support services, 24/7 crisis management services, targeted case management services, and ancillary withdrawal services. Also, expanded the integrated outpatient clinic to create the Center of Treatment Innovation (COTI) team, which brings help directly to people in

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the community and connects them to care. COTI offers in-community medication-assisted therapy, peer support, telehealth and clinician services.

Created a Regional Open Access Center for Addiction (ROACA), providing open access assessments and evaluations 24/7/365 to anyone seeking immediate assistance for substance use disorders.

Finally, founded the Helio Health Training Institute.

Current Affiliations: NYS Association of Alcoholism & Substance Abuse Providers, board chairman; NYS Justice Center for the Protection of People with Special Needs Advisory Council, member; chairman of the Police & Investigator Training Committee, Onondaga County Criminal Justice Advisory Board member.

How do you describe your managerial philosophy or approach? “Find quality people and invest in their growth and development. Consider ideas from as many sources as possible Encourage robust group discussion and debate to support informed decision making.”

What type of skill set do you possess which makes you an effective leader?? “Read everything. Listen to everyone, create the vision and then execute.”

How can the healthcare industry in the region be improved? “Practicing healthcare that acknowledges the role the brain plays

in the function of the rest of the body by treating substance use and mental health disorders as a priority health condition.

New York has a tremendous opportunity to redesign its currently-fragmented systems of care into regionally integrated health systems that could leverage scale and resources to deliver improved health outcomes if we have the courage to take risk and explore new relationships.”

What do you do for fun? “Spend time with my family and travel. Time with my wife, children, and family is what I most look forward to.”

William LeCates President, Bassett Medical Center.

With organization since: 2003.

In current position since: 2018.

Education: Earned his medical degree from The Johns Hopkins University School of Medicine and completed internal medicine residency and nephrology fellowship training at The

26 - 2020 CNY Healthcare Guide

Johns Hopkins Hospital. Also served as an assistant chief of service on the Osler Medical Service of the Johns Hopkins Hospital.

Career Highlights: As president of Bassett Medical Center, he is responsible for the operation of 30 health centers, two outpatient surgical centers and a central hospital employing more than 4,000 employees, including 550 practitioners.

He leads hospital operations in delivering more than 800,000 outpatient visits per year in a geographic area of more than 5,600 square miles. In addition, he is a senior attending physician in nephrology

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at Bassett Medical Center and has served as the hospital’s medical director since 2011. He is also vice president of medical affairs and has oversight of care management and clinical excellence. He is board-certified in internal medicine and nephrology, and a clinical assistant professor of medicine at the Columbia University College of Physicians and Surgeons. He is a member of the Army Medical Corps and has deployed three times to Afghanistan and Liberia.

Leslie Paul Luke President and chief executive officer, St. Joseph’s Health.

Since what year with current company: February 2017.

Since what year in current position: February 2017.

Education: Bachelor’s degree in sociology and a master ’s degree in health administration from Brigham Young University in Provo, Utah.

Career highlights: In 1991 accepted first

CEO role at a 50-bed, nonprofit hospital in Kentucky. Went to Erlanger Medical Center in Tennessee, an 850-bed tertiary medical center where he was responsible for quality improvement and marketing.

Since then he served as CEO of three other hospitals, including Tennova Healthcare, a six-hospital system in Knoxville, Tennessee, with net revenues of $650 million. For 12 years before coming to Syracuse, held several key leadership roles at the Nashville headquarters of Community Health Systems, which owns or operates 111 hospitals in 20 states.

Current affiliations: Member of CenterState CEO. How would you describe your managerial philosophy or approach? “Effective leaders are humble, grateful to be stewards, and don’t bask in power. I believe in Dr. W. Edwards Deming’s philosophy of continuous improvement, which changes the culture of an organization to get everyone involved, working on innovation and improvement on a daily basis. I’m a proponent of shared governance and shared decision making. Build upon sound ethical and moral values and organizations will thrive. I also believe that if you focus on quality first, everything else follows. Your costs go down. Your bottom line will go up.”

What type of skill set do you possess which

make you an effective leader?? “I view myself more as a facilitator and coach than a CEO. In fact, I really don’t like the title chief executive officer because I don’t view myself as a chief. I view myself as a servant leader. The reason St Joseph’s fits me so well is because it allows me to do that in my life. I also prioritize collaboration and communication. I involve as many people as possible in creating goals for the future so we have a unified vision. Then we make the vision for our future is very, very clear. With a clear vision, the fear of change dramatically decreases. I’m also knowledgeable in performance improvement, an instructor in organizational leadership, and have the ability to analyze data and act on it.

Finally, I believe leadership transparency is critical because, for quality to work, people have to be comfortable about identifying what challenges, problems, and quality issues there are.”

How can the healthcare industry in the region be improved? “Care networks must continue to be expanded in order to maximize access to care. Health and well-being are at the foundation of every person’s success in all other areas of life — personal and professional.”

What do you do for fun? “I enjoy spending time with my family (wife, five children, three granddaughters and two grand-

2020 CNY Healthcare Guide - 27

sons), photography, flying and traveling.”

Andrew Manzer Executive vice president and chief operating officer, Bassett Healthcare Network.

With organization since: 2015.

In current position since: 2015.

Education: Master’s degree in health services administration from George Wa s h i n g t o n University; bachelor’s degree in health services administration from Ithaca College.

Member of the American College of Healthcare Executives.

Career Highlights: He is responsible for leading the operational efficiencies and performance across Bassett Healthcare Network. He came to Bassett from Schuyler Hospital in Montour Falls, where he was president and CEO since 2011. He also led Schuyler Hospital’s successful affiliation and merger with Cayuga Health System in Ithaca, serving as system vice president since 2014 in addition to retaining his role as CEO at Schuyler. Prior to his roles as CEO at Schuyler Hospital and system vice president for Cayuga Health System, Manzer was vice president of operations at Riverside Methodist Hospital in Columbus, Ohio, 2007-2011. He also previously served as vice president of support services at Carle Foundation Hospital in Urbana, Ili., 2004-2007, and he was administrative director of operations at Guthrie, 1997-2004.

Joseph Murabito President, Elemental Management Group.

With the organization since: 2012.

Since what year in the current position: owner since 2012.

Education: Bachelor’s degree in health administration, Ithaca College; master’s degree in health administration from Cornell.

Career Highlights: Founding of Elemental Management Group, which provides management and administrative services

470 residents in four senior facilities in Upstate New York: Aaron Manor in Fairport, Morningstar Residential Car Center and The Gardens by Morningstar in Oswego, and Waterville Residential Care Center in Waterville in the Mohawk valley area.

How do you describe your managerial philosophy or approach? “Collaborative, transparent, assertive and outcomes oriented.”

What type of skill set do you possess which make you an effective leader? “Persistence, practical management style, sense of priority and ability to make timely collaborative decisions.”

What do you do for fun? Many hobbies.

Most recently opening Strigo Farmhouse Inn, a luxurious vineyard, tasting room and bed and breakfast establishment in Baldwinsville.

Michael L. Ogden President, Little Falls Hospital.

With organization since: 2009.

In current position since: 2009.

Education: Undergraduate degree from SUNY Institution of Technology; MBAfrom Empire State College.

Career Highlights: Appointment as president of Little Falls Hospital.

Current affiliations: American Hospital Association, Rural Governing Council; American College of Healthcare Executives; CNYAHEC board; Hospice and Palliative Care board member, American Heart Association advisory board.

What type of skill set do you possess which makes you an effective leader?? “I have been described as an effective leader who is optimistic, approachable, a good listener, calm and very visible.”

How can the healthcare industry in the region be improved? “It is a very challenging environment, particularly during this very dynamic period in the healthcare industry. Those challenges become even more acute in rural communities and for safety net hospitals like Little Falls. We are very fortunate to be in affiliation with the Bassett Healthcare Network, which allows us the opportunity to collaborate on real improvements in the coordination and continuity of healthcare in our region.”

What do you do for fun? “Working out,

28 - 2020 CNY Healthcare Guide

motorcycling, snowmobiling, X-country skiing, hunting, and playing racquetball and golf.”

Nancy E. Page Chief nursing officer, Upstate University Hospital.

With organization since: 1982.

In current position since: 2014.

Education: Bachelor of ScienceinNursing from SUNY Downstate; Master of Science in Nursing in pediatric n u r s i n g f ro m University of R o c h e s t e r .

Career Highlights: Magnet designation journey for Upstate University Hospital; decreasing RN turnover at Upstate; being a chief nursing advocate for an amazing nursing workforce at Upstate; certifications in pediatric critical care, diabetes education and nurse executive.

Current affiliations: American Nurses A s s o c i a t i o n ( A N A ) , A N A - N Y; Central Counties Professional Nurses Association; American Organization of Nurse Executives/Leaders; and (AONL), NY-AONL; Sigma Theta Tau National Honor Society.

How do you describe your managerial philosophy or approach? “Understand the staff and patient perspective when considering change. Spending time with staff to understand their perspective leads to good decisions. Always keeping an eye on how any decision effects our patients brings the team together with a common focus.”

What type of skill set do you possess which makes you an effective leader?? “Ability to relate to all levels of staff in each discipline. Demonstrating value for each and every view point I hear from patients, families and the team at Upstate.”

How can the health care industry in the region be improved? “Working together as a community to improve access in primary and specialty care would be an enormous step forward. Each institution must survive but competition can get

2020 CNY Healthcare Guide is online @ www.cnyhealth.com

in the way of meeting the communities need if we are not all looking at the big picture for our region.”

What do you do for fun? “It is all about family! Time on vacation, time at the camp on the lake and just time to hang out with the people I love and who support me.

James Reed Regional president, Central New York region; executive vice president, marketing and sales, Excellus BlueCross BlueShield.

With the company since: 1996.

In your current pos i ti on s i nc e : 2009: Executive vice president, marketing and sales; 2015: Regional president, Central New York region.

Education: Bachelor of Science in business administration from Le Moyne College, Syracuse; Master of Business Administration from Le Moyne College.

Career highlights: “I have been fortunate to work for a great company based in Upstate New York for the past 20 years. Excellus BlueCross BlueShield is an organization that has provided an opportunity for me to learn and grow both personally and professionally. Working for a company that shares my core value structure has been terrific.”

Current affiliations: Board member at HealtheConnections and CenterState CEO; advisory board, Le Moyne College Madden School of Business.

How do you describe your managerial philosophy or approach? “Having grown up participating in team sports and athletics, I would say that my managerial approach follows that of a coach. I believe one of the most important roles of a manager is to make sure the right people are on the team, each team member has a clearly defined role, and everyone understands how he or she contributes to the organization’s overall success.”

What type of skill set do you possess which make you an effective leader?? “Communication and relationship skills are the most important tools that I utilize to be an effective leader. I believe it is so important for a leader to be able to articulate a vision and have the relationship skills and credibility to inspire others to follow.”

How can the health care industry in the region be improved? “I believe that the business climate in the region can be improved

with private-sector job growth. In a business climate where many employment opportunities come from government entities, school systems and health care facilities, greater economic growth will follow investments in the private sector.”

What do you do for fun? “Having three children — ages 20, 18 and 14 — provides me with the opportunity to have all the fun I want! On most weeknights and weekends, you can typically find me either coaching or watching one of my kids’ sporting events — which I consider fun!”

Kate Rolf President and chief executive officer, Nascentia Health SPA. With organization since: 2011.

In current position since: 2011.

Education: Master of Science degree in health services administration c o m b i n e d with a Master of Business Administration in technology management. Fellow of the American College of Healthcare Executives.

Career Highlights: Has established a reputation as a visionary leader in the design and management of innovative care and services for the aging population. Her transformational career experience encompasses over 20 years of achievements in the expansion, consolidation, integration and diversification of home and communitybased health services. Was recruited

by Nascentia Health to transform an underperforming home and palliative care services organization and develop a successful growth strategy. Just over eight years later, has redefined the nearly 130-year old organization as a leader in Upstate New York’s aging services.

Nascentia currently has contracts with over 1,200 provider organizations across all 48 counties in the areas served.

Accomplished this by leading a visionary rebranding campaign, restructuring nine entities under a 501(c) (3) parent organization, creating an interdependent post-acute, long-term care health system, and integrating with another competing home-care organization. Also responsible for Nascentia Health launching a Managed Long-Term Care (MLTC) Medicaid Plan, serving over 7,500 members, and a Medicare Advantage Plan. Prior to joining Nascentia, served in

roles of increasing leadership and scope during her 10-year tenure with Faxton St. Luke’s Healthcare.

Current Affiliations: Placed on the National Advisory Committee on Rural Health & Human Services by the Secretary of Health & Human Services. Serves on the (National) Leading Age’s board of directors. Chairwoman of Visiting Nurse Association of America board of directors; board member of Centerstate CEO and the American College of Healthcare Executives CEO Circle.

How would you describe your managerial approach? “I love challenges and have a strong commitment to making certain our system remains relevant and innovative as healthcare evolves. Times and needs change, and to be successful you must embrace the unknown as an opportunity for growth and improvement. Learn from but look beyond tradition, be creative and above all, determined to pursue the vision while having a “Plan B”. I am fortunate to have a strong, dedicated team who is passionate and willing to go the distance with me. I trust them fully, and respect their differences, understanding that everyone has something unique to contribute.”

What type of skill set do you possess which makes you an effective leader? “Passion, my ability to remain positively focused on the vision, and keep my team and our entire system inspired to achieve that vision collaboratively. Personal life experiences in my teen years shaped my strong affinity for healthcare and I have dedicated my life and career to making the system better for those in need. Maintaining a positive focus and having a team in place that is dedicated to making the vision the reality is essential. Together, there is nothing we can’t accomplish.”

How can the healthcare Industry in the region be improved? “Home and community-based care is a critical component to the continuum of care, and is vital to the future of healthcare. All stakeholders need to work together to preserve the region’s health. We encourage each other and work together to find the most creative solutions for delivering the best and most affordable health care possible, in the environment that people want to be in, their own homes.”

What do you do for fun? “My husband and I are avid snowmobilers, so the Central New York winters give us a wonderful opportunity to make lots of memories on the beautiful trails. We also love to spend as much time as possible with our three grown daughters and two beautiful granddaughters.”

2020 CNY Healthcare Guide - 29

Housing Authority Authority Carlton Rule Oneida Housing Medical Director, Little Falls Hospital.

With organization since: 2019.

In current position since: 2019.

Education: Bachelor’s degree in chemistry from Cornell RAD RAD && Section Section88Assistance Assistance University; *CLEAN MODERN UNITS*SECURITY *CLEAN MODERN UNITS*SECURITY CLEAN MODERN UNITS medical degree SECURITY *AFFORDABLE HOUSING*FRIENDLY *AFFORDABLE HOUSING*FRIENDLY from New York AFFORDABLE HOUSING ATMOSPHERE*NEAR DOWNTOWN ATMOSPHERE*NEAR DOWNTOWN University; RAD & Section 8 Assistance FRIENDLY ATMOSPHERE residency in ONEIDA*LAUNDRY ON ONEIDA*LAUNDRY ONPREMISES*FREE PREMISES*FREE *CLEANDOWNTOWN MODERN UNITS*SECURITY NEAR ONEIDA family medicine, Highland Hospital in PARKING*ACCESS TO TRANSPORTATION PARKING*ACCESS TO TRANSPORTATION LAUNDRY HOUSING*FRIENDLY ON PREMISES *AFFORDABLE Rochester. *HANDICAPPED ACCESSIBILITY *HANDICAPPED ACCESSIBILITY FREE PARKING Career Highlights: Practicing family doctor ATMOSPHERE*NEAR DOWNTOWN *IN-HOUSE ACTIVITIES*SNACK SITE *IN-HOUSE ACTIVITIES*SNACK SITE ACCESS TO TRANSPORTATION and executive vice president at A.O. Fox ONEIDA*LAUNDRY ON PREMISES*FREE BUSINESS* *OVER 44YRS YRS INTRANSPORTATION BUSINESS* *OVER 44 HANDICAPPED ACCESSIBLITY Hospital, Oneonta; chief executive officer PARKING*ACCESS TOIN at O’Connor Hospital in Delhi, Delaware IN-HOUSE ACTIVITIES *HANDICAPPED ACCESSIBILITY County; executive medical director of 315-363-8450 SNACK SITE 315-363-8450 *IN-HOUSE ACTIVITIES*SNACK SITE Ellis Medical Group; medical director at OVER 45 YRS IN BUSINESS Equal Housing 226 Farrier Ave Equal Housing 226 Farrier Ave BUSINESS* *OVER 44 YRS IN Little Falls Hospital; chief quality officer Opportunity Oneida, Opportunity Oneida,New NewYork York of Bassett Medical Group.

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Opportunity Oneida, New York What type of skill set do you possess TDD/TTY: 1(800) 545-1833 Ext.800 which makes you an effective leader?? “My oneidahousing@cnymail.com strength is in bringing together partners from differing backgrounds to form a cohesive team in pursuit of a common goal. This has been particularly helpful in the healthcare arena with so many interested entities involved.”

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information between treating physicians, hospitals, home care agencies, long-term care facilities and the like.”

What do you do for fun? “I enjoy outdoor activities like fishing, hunting, and hiking. I enjoy watching most sports including football, baseball, soccer and ice hockey.”

Richard Salgueiro Interim medical center director, Syracuse VA Medical Center.

With organization since: July 16, 2018.

Education: Master ’s degree in health systems administration from George Washington University, Washington, DC; bachelor ’s degree in business from Suffolk University, Boston. fellow in the American College of Healthcare Executives (FACHE). Graduate of the Interagency Institute for Federal Healthcare Executives; board-certified in health care management and certified Lean Six Sigma green belt recipient.

Career highlights. Prior to joining the staff at the Syracuse VA, served as the associate director at the Canandaigua VA Medical Center. Past assignments also include service as executive assistant director at the White River Junction VA Medical Center Vermont and at the Phoenix VA Health Care System. Served more than 21 years in the United States Army in a variety of leadership positions, including as deputy commander for administration (chief operating officer), department director, and senior adviser to the Iraqi Armed Forces surgeon general, Multinational Forces Command during Operation Iraqi Freedom (OIF).

Current affiliations: American College of Healthcare Executives.

How do you describe your managerial philosophy or approach? “Aspire to be a servant leader.”

What type of skill set do you possess which makes you an effective leader?? “Determined, passionate and transparent.”

How can the healthcare industry in the region be improved? “Supportive of realignment where inefficiencies exist.”

What do you do for fun? “Running, boating, and spending time with family.”

Martin Stallone Chief executive officer, Cayuga Medical Center.

WiththeOrganization since: 2009, starting as director of CMC’s hospitalist p r o g r a m .

Following that served as medical director of Cayuga Health P a r t n e r s , president of Cayuga Medical Associates and vice president of physician operations.

Since what year in current position: January 2019; took over Cayuga Health System , which include CMC, in September 2019.

Education: Medical degree from University of Pennsylvania; MBA from Wharton School of Business (UPenn); master ’s degree from Naval War College; bachelor’s degree from Cornell University; Graduate Medical Education degree from Hospital of the University of Pennsylvania (internal medicine).

Career Highlights: Serving as medical director of Cayuga Health Partners (CHP), a physician hospital organization that has won various distinctions, including being the highest quality, lowest cost ACO in New York state in 2017. CHP is a leader in innovative VBP arrangements in Central New York. Various physician leadership roles including as president of CMC’s medical staff and president of the Tompkins County Medical Society.

Served for six years as the Commander of the 174th Medical Group of the 174th Attack Wing at Hancock Field before being appointed as the state air surgeon of New York effective in September 2019.

Current Affiliations: Fellow of American College of Healthcare Executives (FACHE); board diplomat, American Board of Internal Medicine; board member of HealtheConnections; regional advisory board member for Excellus BlueCross BlueShield, CNY region; New York State Air Surgeon, New York Air National Guard; Tompkins County (and NYS) Medical Society; attending physician, Cayuga Medical Center medical staff.

How do you describe your managerial philosophy of approach? “I enjoy a high tempo and authorize my team to innovate and take calculated risks in order to achieve stated objectives. I freely delegate authority, but never the responsibility for achieving Cayuga’s mission. Our

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& Palliative Care team works collaboratively to achieve objectives that support larger goals, and I ensure we take care of each other while we strive for success. I deeply respect the professionals I have the privilege lead and that sentiment underscores all my interactions.”

What type of skill set do you possess which makes you an effective leader?? “I have been fortunate to have operational experiences in the outpatient setting (group practice administration), network management including physician and facility contracting and hospital operations. In my military career, I have led teams in high-stress environments and learned to make time constrained decisions amidst uncertainty.

As an attending physician and program director, I have directly cared for patients in the inpatient setting and worked to improve complex processes involving systems. I have held various leadership positions in community based organizations and (I believe that) I understand what is expected of the healthcare system by our society.”

How can the healthcare industry in the region be improved? “I feel the healthcare organizations are under an unparalleled amount of pressure to evolve and they would greatly benefit from more supportive policies (both federal and state) that assist in transforming them to central actors in the modern healthcare system.

This would require, among other things, for the systems to cooperate in ways that produced efficiencies and shared best practices.

What do you do for fun? “I enjoy spending time with my wife and our six sons.

Additionally, I enjoy working on my very average golf game.”

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William F. Streck President and chief executive officer, Bassett Healthcare Network.

With organization since: March 2018. Previously served as Bassett’s president and CEO from 1984 to 2014. He then joined the Healthcare Association of New York State as chief medical and health systems innovation officer.

In that capacity, he worked for nearly four years with hospitals and health systems across the state on emerging models of care, population health

32 - 2020 2020 CNY Guide SMC-RET-24200-1 CNY Healthcare Healthcare Guide-Ad-M.indd 1

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initiatives, risk management strategies, and physician relationships.

In current position since: 2018. Was previously Bassett Healthcare Network president and CEO from 1984-2014.

Education: Bachelor of Science degree in psychology from Oklahoma State University; medical degree from the University of Missouri. He completed his residency in internal medicine and a fellowship in endocrinology and metabolism at Strong Memorial Hospital in Rochester.

Career Highlights: One of the longestserving health system executives in New York state and the country, having led Bassett for 30 years as president and CEO. Under his leadership, Bassett grew from an employed physician group of 70 physicians at a single hospital to its current regional network of hospitals, clinics and programs in a vertically integrated health care system with academic, teaching, and research missions serving residents of a 5,000 square-mile region in Central New York. Over the course of his career, he has served five New York state governors on advisory boards, key Department of Health committees, and state policy groups. He served as chairman of the HANYS board of trustees and as chairman of the Public Health and Health

Planning Council of New York State.

Darlene Stromstad President and chief executive officer, Mohawk Valley Health System.

With organization since: January 1, 2019.

Education: Fellow in the American College of Healthcare Executives; BA from University of North Dakota; MBA, Rivier College, Nashua, New Hampshire.

Career Highlights: “The construction of a new regional medical center in downtown Utica will be the second time in my career that I have been involved in building a new hospital. What a wonderful oncein-a-lifetime (or twice) opportunity! My career path has always been focused on transformation which has led me to interesting challenges and required me to stretch and handle complications that I’d never thought possible. And it has been a gift. Along the way, I’ve met wonderfully talented and caring

healthcare professionals and interacted with patients at their most vulnerable times. It is such meaningful work!”

How do you describe your managerial philosophy or approach? “I have to show up every day with my whole self. The more open I am as a person with my coworkers the better CEO I am. It is about servant leadership. Never can you expect an employee to do something you would not do yourself. No task is too big or too little. Solid leaders must lead from a position of integrity. If you compromise that, you can accomplish nothing.”

What skill set do you possess which makes you an effective leader? “I am very resilient so I can handle setbacks and challenges while staying focused on the long-term goal. I have the courage to take on challenges which builds on one’s experience.

And I have a sense of humor which makes every day just a bit more fun.”

How can the healthcare industry in the region be improved? “Certainly the new state-of-the-art regional medical center in downtown Utica will improve the efficiency of care and comfort for the patients. Importantly, it will also increase interest from physicians looking for a great place to live and practice. As we recruit doctors we will also increase our success at recruiting nurses and other

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skilled healthcare professionals. This is a remarkable transformational opportunity for this region.”

What do you do for fun? “Exercise of all types — hiking, cross country skiing, heading to the gym — helps both the body and the mind. I also enjoy music of all kinds. I read a lot. I just finished “The Institute” by Stephen King, am presently reading a book on the late Robin Williams and have one on Ruth Bader Ginsburg on my nightstand. And I’m a great tourist.

Eve Van de Wal Regional president, Excellus BlueCross BlueShield, Mohawk Valley region.

With organization since: 1998.

In current position since: 2008.

Education: MBA, SUNY Institute of Technology; master’s in health service management, SUNY Institute of Technology; bachelor ’s degree in nursing, SUNY Brockport.

Career Highlights: “Prior to becoming regional president, I served the company in a number of management roles. Prior to joining Excellus BCBS, I enjoyed a successful career in nursing, specializing in critical care and cardiac care.”

Current affiliations: Immediate chairwoman of the Community Foundation of Oneida and Herkimer counties board of directors; board member of Mohawk Valley Economic Development Growth Enterprises Corporation (EDGE) board of directors; Health Workforce New York (HWNY); the United Way of Herkimer and Greater Utica, Adirondack Bank; and Utica First Insurance Company.

How do you describe your managerial philosophy or approach? “Strive to lead by example as I truly believe that management is only as strong as their employees.

Supporter of the mentor/mentee model. Try to offer employees every avenue to succeed. It is important to gain their trust, respect and loyalty; as they are the backbone of the company.”

What type of skill set do you possess which makes you an effective leader? “Pride on being honest, transparent and ethical in every aspect. Active listener. Believe communicating with employees is essential to showing them that you are sincerely interested in them as individuals.”

How can the healthcare industry in the

region be improved? “As a region, we are working in collaboration with select local healthcare systems to promote a new vision for healthcare. With its focus on enhanced patient experience, improved quality and reduced costs, we believe our accountable cost and quality agreements (ACQA) will change the dynamic toward providing better value in healthcare.”

What do you do for fun? “Spend time with family and friends; cook, shop, kayak and snowshoe.”

Ronette Wiley Executive vice president and chief operating officer, Bassett Medical Center.

With organization since: 2003.

In current position since: 2017.

Education: Master’s degree in health services administration from Utica College; Bachelor of Science in Nursing degree at Saint Anselm College in Manchester, New Hampshire.

Career Highlights: Has more than 15 years of progressive leadership experience with Bassett Medical Center and more than 20 years of progressive operational and organizational performance experience across multiple health care disciplines.

She is a recognized leader in patient safety. She previously served as the vice president of performance improvement and the chief compliance officer for Bassett Medical Center, which included the oversight of quality and clinical effectiveness, risk management and patient safety, corporate compliance, state and federal regulatory compliance, accreditation compliance, infection prevention and control, patient logistics services, case management, social work, managed care, and pastoral care. She also acted as the division liaison for network’s six corporately affiliated hospitals, skilled nursing facility, community and schoolbased health centers, and health partners.

2020 CNY Healthcare Guide is online @ www.cnyhealth.com

34 - 2020 CNY Healthcare Guide

Tracy L. Wimmer Vice president and chief financial officer, ConnextCare.

With organization since: March 07, 2016.

In current position since: July 01, 2018.

Education: Bachelor of Science, currently pursuing a Master of Business Administration d e g r e e in healthcare leadership. Expected graduation: December 2019.

Career Highlights: “I have worked in the accounting field for 20 years with a focus on nonprofit accounting. The first 10 years of my career were spent working as the staff accountant and then director of finance with The Valley & Greater Utica Area United Way located in Utica. From there I transitioned to Upstate Cerebral Palsy, Inc. where I served as the director of internal review and finance.”

Current affiliations: Community Health Care Association of NYS (CHCANYS), Central New York Care Collaborative (DSRIP), member of the Health Financial Management Association (HFMA).

How do you describe your managerial philosophy or approach? “My management philosophy is to provide an environment that leads to productive, accomplished employees. I believe management should provide challenging tasks related to the job that gives employees experience and stretches their abilities and brings growth. I achieve this through keeping morale high, providing encouragement when necessary and rewarding strong performers. I have learned a great deal from my previous managers and found that leading by example is a strong way to influence future leaders.”

What type of skill set do you possess which makes you an effective leader? “I’m an active listener, I’m compassionate about the work we do, I’m committed to the organization and the employees I work with. I’m able to delegate tasks appropriately to encourage confidence and growth to employees.”

How can the healthcare industry in the region be improved? “Preventive care is underutilized, resulting in higher spending on complex, advanced diseases. Patients with chronic diseases such as hypertension, heart disease and diabetes all too often do not receive proven and effective treatments such as drug therapies or

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self-management services to help them more effectively manage their conditions.

This is true for insured, uninsured and under-insured population. These problems are exacerbated by a lack of coordination of care for patients with chronic diseases.

The underlying fragmentation of the health care system is not surprising given that health care providers do not have the payment support or other tools they need to communicate and work together effectively to improve patient care. Reforming our health care delivery system to improve the quality and value of care is essential to address escalating costs, poor quality, and increasing numbers of the population without health insurance coverage. Reforms should improve access to the right care at the right time in the right setting.”

What do you do for fun? “I enjoy reading and cooking and spending time with family.”

Anne E. Zaccheo Executive director, Nephrology Associates Of Syracuse, PC. With organization since: 2013.

In current position since: 2013.

Education: Bachelor of Arts in sociology/ psychology and MBAinhealthcare administration from Union C o l l e g e , Schenectady.

Career Highlights: Recipient of the 2015 Excellence in Health Care Award: Practice Manager of the Year; seasoned leader at local health insurance company for over 10 years; achieved fellowship status in 2016 in the American College of Medical

2020 CNY Healthcare Guide - 35

Practice Executives.

Current affiliations: Vice president of the New York Medical Group Management Association (NY MGMA); fellow in the American College of Medical Practice Executives; active member of the local CNY Chapter of NY MGMA; active member of the national Medical Group Management Association and on the Government Affairs Advocacy Council.

How do you describe your managerial philosophy or approach? “I am committed to continuous quality improvement. I strive to listen to physicians and staff and seek solutions from those closest to the workflows. I also value the ability to network outside with colleagues both in health care and in other business settings, for continued ideas and opportunities to learn and grow.”

What type of skill set do you possess which makes you an effective leader?? “To be an effective leader, I work with a sense of urgency and purpose. I value the use of data to make decisions. I also seek input from others to achieve results and meet goals effectively and efficiently.”

How can the healthcare industry in the region be improved? “I feel healthcare has become very fragmented. The ongoing financial and administrative burdens placed on physicians continue to challenge and erode our medical system.

I would like to see increased support for small physician office labs that are

suffering from a continued decline in the federal government lab fee schedule, as point of care testing lab results are crucial for our kidney care. I also support the elimination of insurance payor prior authorization burdens that erode the ability to provide patient care in a timely and fiscally responsible manner.”

Jennifer Yartym Senior vice president, president and chief operating officer, Guthrie Cortland Medical Center With organization since: 2000.

In current position since: 2019.

Education: Bachelor of Science, physical t h e r a p y f ro m Ithaca College; Master of Science, physical therapy from Ithaca College; Master of Business Administration from Alfred University.

Career Highlights: “During my tenure at Guthrie, I have enjoyed playing an integral role in the growth and development of the organization. I assisted with the planning, development and construction for a multitude of

facilities, including the new 250,000-sq.ft Corning Hospital, a medical office building as well as HealthWorks Wellness & Fitness Center.

Current affiliations: Board member, Iroquois Healthcare Association; member of Seven Valleys Health Coalition; member of Smart Steuben; vice president, Bath Central School District Board.

How do you describe your managerial philosophy or approach? “I believe in leading with integrity and building trust through an environment of mutual respect and accountability. My approach is one in which I lead by example. If you are fair, transparent, honest, consistent and approachable, you will build relationships and a successful team.”

What type of skill set do you possess which makes you an effective leader?? “I believe that being open, honest and transparent has contributed to my effectiveness as a leader. Communication and collaboration are essential elements to building relationships and a successful team.”

How can the healthcare industry in the region be improved? “We need to continue to focus on the triple aim: providing high quality care to our entire population in an efficient, cost effective manner while at the same time providing our patients with an exceptional experience.”

What do you do for fun? I enjoy running, golfing, watching my children’s sporting events and spending time with my family.

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Hospitals of CNY Auburn Community Hospital Address

17 Lansing St. Auburn, NY 13021

General Information 315-255-7011

Website

www.auburnhospital.org

President and CEO

Scott A. Berlucchi

Center, a new employee pharmacy. n ACH received a Gold Plus Stroke Award. n ACG’s Bariatric Center was recognized as Aetna Bariatric Institute of Quality (IOQ)

Bassett Healthcare Network Address

1 Atwell Road

Medical Director or Equivalent

Cooperstown, NY 13326

John Riccio, MD

General Information

1,200

Website

318

President & CEO

Number of Employees Licensed Physicians Number of Beds

1-800-227-7388 www.bassett.org William F. Streck

99

Medical Director or Equivalent

5,000

Number of Employees

28,000

Licensed Physicians

26,000

Number of Beds

7,850

Inpatient Visits in 2018

Inpatient Visits in 2018 Outpatient Visits in 2018 Visits to Emergency Department in 2018 Number of Surgeries in 2017 n Auburn Community Hospital’s long-term health facility, Finger Lakes Center for Living, was awarded a five-star rating. n The hospital also has a new cardiology institute, has opened a new breast care/surgery Women’s Health

William LeCates, MD 5,376 286 320

13,771

Outpatient Visits in 2018 711,567

Visits to Emergency Department in 2018 48,129

Number of Surgeries in 2017

38 - 2020 CNY Healthcare Guide

11,799

n Bassett Medical Center is launching a nurse practitioner family medicine residency program in July 2020. Bassett was one of eight institutions nationwide to receive a Health Resources and Services Administration grant to support development of the residency program. Candidates for the nurse practitioner residency training program in rural primary care medicine must be recent graduates with a master’s or doctorate in nursing and certified as a family nurse practitioner with a stated commitment to practice as a primary care provider in a rural or underserved setting. The program will accept four NP residents in year two, eight in year three and 10 residents in year four. n The Bassett Healthcare Network board of directors elected Douglas Hastings as the board’s new chairman in 2019. Hastings, a current member of the board and chairman of the board’s quality oversight committee, is chairman emeritus in the Washington office of the national law firm Epstein Becker Green, where he specialized in health care law. Three other board members were re-elected to three-year terms: Jane Forbes Clark of Cooperstown, Kevin Moore of Weston, Conn., and John Bullis of Little Falls. The Bassett Healthcare Network board oversees an integrated health care system that includes Bassett Medical Center in Cooperstown, A.O. Fox Hospital in Oneonta, O’Connor Hospital in Delhi, Cobleskill Regional Hospital and Little Falls Hospital, as well as two skilled nursing facilities: Valley Health Services in Herkimer, and the A.O. Fox

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2020 CNY Healthcare Guide - 39

Nursing Home in Oneonta. n Bassett’s chief of the division of general internal nedicine, physician Douglas M. DeLong, was named chairman of the Board of Regents of the American College of Physicians (ACP) in 2019. The Board of Regents is the main policy-making body of the college. Prior to his term on ACP’s Board of Regents, DeLong served as chairman of ACP’s board of governors after his term as governor of New York’s Hudson Valley chapter. He has been a member of various committees and councils within ACP, including ACP’s New York chapter public health and policy committee. n Samuel Badalian, an internationally respected urogynecologist, joined Bassett Medical Center as chief of women’s health in 2019. Urogynecologists are specialists in the female urinary and reproductive tract and treat problems associated with dysfunction of the pelvic floor and bladder. Badalian’s decision to join Bassett makes available important surgical and non-surgical treatments for incontinence, pelvic prolapse and other women’s health issues in the eight-county region served by Bassett Healthcare Network. n Physician Alfred Tinger joined Bassett as chief and medical director of the Bassett Cancer Institute. Tinger, who has more than 20 years of experience as a radiation oncologist, previously served as chief of radiation oncology at Northern Westchester Hospital in Mount Kisco and St. Joseph’s Medical Center in Yonkers. n Bassett Medical Center surgeons and interventional cardiologists are now performing transcatheter aortic valve replacements (TAVR), the standard of care for patients with severe symptomatic aortic stenosis. The benefits to the patient of avoiding an open surgical procedure are many. Recovery is gentler on the patient, with less risk of stroke, death and mechanical ventilation complications. The hospital stay with TAVR, generally one overnight, is far less than that of an open-heart surgery. n Bassett Medical Center has earned The Joint Commission’s Gold Seal of Approval for Hospital Accreditation by demonstrating continuous compliance with The Joint Commission’s performance standards. The Gold Seal of Approval is reflective of an organization’s commitment to providing safe and effective patient care. The Joint Commission’s standards are informed by

scientific literature and expert consensus to help health care organizations measure, assess and improve performance. The Joint Commission accredits approximately 88% of hospitals that are accredited in the United States.

Cayuga Medical Center Address

101 Dates Drive Ithaca, NY 14850

General Information 607-274-4011

Website

www.cayugamed.org

President & CEO

Marty Stallone

primary care practice dedicated to women’s health. n Schuyler Hospital launched a major transformation project to construct a new medical surgical inpatient unit and new primary care space. This is a continuation of renovation that started with a new entrance and operating room suites. n The Cayuga Cancer Center is installing a new linear accelerator on the main campus. This will be followed up with other construction related to the Cancer Center. n Cayuga Medical Center is completing a major renovation of its adult and adolescent behavior inpatient units.

David Evelyn, MD

Community Memorial Hospital

1624

Address

Medical Director or Equivalent Number of Employees Licensed Physicians 306

150 Broad St. Hamilton, NY 13346

Number of Beds

General Information

Inpatient Visits in 2018

Website

Outpatient Visits in 2018

President and Chief Executive Officer

Visits to Emergency Department in 2018

Medical Director or Equivalent

212

7,433

249,681 29,633

Number of Surgeries in 2017 7,919

n Cayuga Medical Center launched new robotics programs in orthopedics and general surgery.

Orthopedics launched the Navio guidance system in spring 2019. CMC followed this with a successful launch of the daVinci Xi platform in August 2019. It has recruited new physicians to lead these programs and is continuing to grow successfully with a number of surgeries already performed. n Cayuga Clinic at Kinney Drugs in Cortland ushered in a new level of care for Cortland residents. The quick clinic for minor health issues is easily accessible, with convenient hours. n Cayuga Medical Associates continues to expand its footprint in the Ithaca community with the opening of the Cayuga Heights practice that includes neurology, rheumatology and features a convenient laboratory draw station.

In addition, CMA also launched a

40 - 2020 CNY Healthcare Guide

315-824-1100

www.communitymemorial.org Sean Fadale

Michael Walsh, DO, chief medical officer

Number of Employees 350

Licensed Physicians

Not provided

Number of Beds 25

Inpatient Visits in 2018 1,369

Outpatient Visits in 2018 21,428

Visits to Emergency Department in 2018 10,453

Number of Surgeries in 2017 2,488

n Community Memorial is set to begin its hospital renovation project slated to start in January 2020. It will renovate over half the organization. It will include a new emergency department, new radiology department and a new inpatient wing.

The renovated and expanded facility will allow for consolidated services,

improving patient care and meeting the future needs of our patients. CMH will be able to utilize all available space for patient care and remove the barriers to employees and patients face in the current facility. This physical transformation will allow Community Memorial Hospital to promote efficiencies and cost savings, facilitate patient throughput and navigation, and improve access to care across the CMH system. n Community Memorial serves a population of 45,000 people in 27 communities throughout Madison County and the eastern sections of Onondaga County as well as parts of Chenango and Oneida counties. Named the only hospital in NYS as a five-star facility by CMS (Medicare), Community Memorial continues to build to serve generations to come.

Crouse Health Address

736 Irving Ave. Syracuse, NY 13210

General Information 315-470-7111

Website

www.crouse.org

Chief Executive Officer

Kimberly Boynton

Medical Director or Equivalent Seth Kronenberg, MD

Number of Employees 2,859

Licensed Physicians 900

Number of Beds 505

Inpatient Visits in 2018 22,896

Outpatient Visits in 2018 455,381

Visits to Emergency Department in 2018 78,623

Number of Surgeries in 2017 16,950

n Crouse Health Neurosciences was the first hospital in Upstate New York to bring applied artificial intelligence to stroke care. As a state and nationally recognized leader in stroke care, Crouse Health has partnered with Viz. ai to bring the first FDA-cleared computer-aided triage system to the region. Viz.ai is an international firm

dedicated to using applied artificial intelligence software in healthcare to reduce time to treatment and improve patient outcomes. “Crouse Neurosciences continues its commitment to bring the latest and most advanced innovations to our region to benefit patients suffering an acute stroke,” according to physician Seth Kronenberg, chief operating officer/chief medical officer. “We are proud to bring transformational technologies, such as Viz.ai, to Central New York.” Crouse is now one of 400 hospitals using the Viz. ai product nationwide and one of just four in New York state using the sophisticated applied artificial intelligence-based technology to help facilitate early access to the most advanced stroke care. The others using the Viz.ai product in the state are Kaleida Health in Buffalo; Mount Sinai Health System and Montefiore Medical Center, the University Hospital for Albert Einstein College of Medicine, both in New York City; and South Nassau Communities Hospital in Oceanside.

ization suite, located in the hospital’s Diane and Bob Miron Cardiac Care Center. The pediatric catheterization lab had been constructed in 1999 and was nearing the end of its useful life. It was replaced by a new, next generation Phillips cardiac biplane system, which features an image-guided platform designed to provide high-resolution imaging over a large field of view for interventional cardiology, pediatric cardiology and electrophysiology procedures.

Other major developments include: n Recently expanded primary care and specialty services in Camillus; n Completed $869 million MRI upgrade; n More than 140 RNs hired year-todate; n Planning continues for relocation of substance use disorder services. n Capital campaign underway for expansion/renovation of the Baker Neonatal Intensive Care Unit.

n Crouse Health recently announced that 19 health professionals have graduated from the Crouse’s Future Leaders program, now in its second year. The program provides a pathway for leadership to those in the organization who aspire to enter supervisory or management roles. Those who apply and are accepted into the program attend monthly classes, led by members of the Crouse management team, in areas ranging from finance to emotional intelligence.

n Recognized by the NAACP for diversity and inclusion initiatives.

n The team at Crouse Health’s Miron Cardiac Care Center celebrated late last year its100th Watchman left atrial appendage closure implant since 2017. The Watchman implant offers an alternative for patients with atrial fibrillation (AFib) who take warfarin on a long-term basis to help prevent blood clots and possible stroke. The implant acts as a safety net by closing off the left atrial appendage and catching harmful blood clots before they enter the bloodstream. Crouse was the first hospital in the area to offer the Watchman, which is a mesh device inserted through a catheter in the femoral vein in the groin and guided into the patient’s heart, where it can filter potential blood clots and prevent possible stroke.

General Information

n Crouse Health completed work on a $2.5 million renovation and upgrade of its 700-sq.-ft. pediatric cardiac catheter-

n Continued growth of Crouse Medical Practice with addition of several new primary care and specialty providers.

F.F. Thompson Hospital Address

350 Parrish St. Canandaigua, NY 14424 585-396-6000

Website

www.thompsonhealth.org

President & CEO

Michael F. Stapleton, Jr.

Medical Director or Equivalent David E. Baum, MD

Number of Employees 1,737

Licensed Physicians 550

Number of Beds 113

Inpatient Visits in 2018 5,686

Outpatient Visits in 2018 251,941

Visits to Emergency Department in 2018 28,256

Number of Surgeries in 2017 14,984

2020 CNY Healthcare Guide - 41

n At the hospital’s new Canandaigua Medical Group building, both a drive-thru pharmacy and an OB-GYN ultrasound suite opened in the spring of 2019. In the fall, the medical group added a gastroenterologist/hepatologist and a pain management clinic as well. Located across the street from the hospital, the medical group building also houses pediatrics, internal medicine, OB-GYN and a lab draw station. n The hospital went “live” in early February with a new electronic health record. Epic, the industry gold standard, is the same system used by Thompson’s larger affiliates, the University of Rochester Medical Center and Highland Hospital. n In partnership with UR Medicine Orthopedics, Thompson’s rehabilitation services department opened a new location in Victor, offering physical therapy and rehabilitation for a number of conditions in the same facility as orthopedic specialty care. n The hospital brought all three of its general surgeons under one roof, opening a suite called Advanced Surgical Services, in close proximity to the operating room and ambulatory procedures center. n Thompson was listed by U.S. News & World Report as a “High Performing Hospital” for treatment of both heart failure and chronic obstructive pulmonary disease and once again received the American Heart Association/ American Stroke Association’s Get With The Guidelines Gold Plus Quality Achievement Award. In addition, The Joint Commission re-issued certificates of distinction for hip replacements, knee replacements and orthopedic rehabilitation, as well as advanced perinatal certification.

Finger Lakes Health

telemedicine visits will be added in 2020.

Address

n In September 2019, Guthrie opened a new walk-in care location at 3993 West Road.

General Information

n Guthrie Cortland Medical Center will offer 3-D mammography beginning in 2020.

196 North St. Geneva, NY 14456 315-787-4000

Website

www.flhealth.org

President and CEO

Jose Acevedo, MD

Medical Director or Equivalent Jason Feinberg, MD

n In 2020, Guthrie plans to break ground on a new cancer center located near the hospital.

Guthrie Cortland Medical Center

Little Falls Hospital

Address

Address

134 Homer Ave. / PO Box 2010

General Information

607-756-3500

Website

www.guthrie.org

President & CEO

Jennifer Yartym

Medical Director or Equivalent

Website

President and CEO

Medical Director or Equivalent David Ristedt, MD

Number of Employees 972

Licensed Physicians 137

Number of Beds

315-823-1000

www.lfhny.org Michael L. Ogden Carlton Rule

Number of Employees 325

Licensed Physicians 243

Number of Beds 25

Inpatient Visits in 2018 851

162

Outpatient Visits in 2018

14,470

Visits to Emergency Department in 2018

50,000+

Number of Surgeries in 2017

Inpatient Visits in 2018 Outpatient Visits in 2018 Visits to Emergency Department in 2018 31,000+

Number of Surgeries in 2018 4,387 n With the formal affiliation in January 2019, Cortland Regional Medical Center is now Guthrie Cortland Medical Center. n In 2019, Guthrie established telemedicine visits for patients in Cortland, connecting them via video visit to specialists in nephrology, neurology and plastic surgery. Infectious disease

42 - 2020 CNY Healthcare Guide

140 Burwell St. Little Falls, NY 13365

Cortland, NY 13045

General Information

n A fourth Canandaigua Medical Group OB-GYN location was on track to open in December 2019, in Geneva. n The emergency department earned geriatric emergency department accreditation from the American College of Emergency Physicians in recognition of excellence in care for older patients.

n The Epic electronic medical record system will go live in Cortland in July 2020.

37,000 15,000 1,890

Hospital achievements in 2019 include: n Outstanding four out of five star rating for patients experience of care CMS (HCAHPS); n Association: Consistently achieved 95% or above for performance in patient experience; n Accredited by the Joint Commission, the Gold Seal of Approval; n Medical Imaging: mammography and computed tomography (CT) awarded ACR (American College of Accreditation) Gold Seal of Accredita-

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n Medical imaging started providing advanced technology of high resolution scanning 1.5T MRI with caring suite;

n Walker D. Kirby Primary Care Center in Dolgeville opened in December 2019.

Mohawk Valley Health System

Inpatient Visits in 2018 22,683

Outpatient Visits in 2018 747,803

Visits to Emergency Department in 2018 78,192

Number of Surgeries in 2017 11,998

n Progress continues for the building of the new regional medical center in downtown Utica that will consolidate the St. Luke’s and St. Elizabeth campuses of the Mohawk Valley Health System (MVHS). The following milestones were accomplished for this project in 2019:

eet •Syracuse, NY 13210 Address

388

1656 Champlin Ave. New Hartford, N.Y. 13413

General Information 315-624-6000

Website ment today. www.mvhealthsystem.org CEO/President

Doctors in America Medical Director or Equivalent Darlene Stromstad Eric Yoss

Number of Employees 5,010

Licensed Physicians 810

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n Officials from MVHS and The Community Foundation of Herkimer and Oneida Counties started working with CHA Consulting, Inc., an international engineering consulting firm, to perform a comprehensive evaluation of the potential repurposing of the St. Luke’s and St. Elizabeth campuses.

Based on prior assessments, MVHS has indicated the Faxton Campus – which

provides cancer treatment, outpatient rehabilitation and a variety of other services – will likely remain open. The scope of the study included market research and analysis, zoning analysis, hazardous material assessment, preliminary conditions assessment and redevelopment scenario analysis.

In addition, MVHS met with community members, neighbors and elected officials to discuss potential re-use.

An online survey was also conducted.

Results of the study are expected to be available in the beginning of 2020. n The City of Utica Planning Board accepted the final environmental impact statement, allowing construction to begin. n MVHS held its first Downtown Celebration in the footprint of the new regional medical center campus. Tours of the footprint were offered, giving the community a better sense of the new campus to come. n Construction fencing was placed around the footprint of the future regional medical center building and demolition and abatement of the buildings within began. n Representatives from MVHS, Gil-

2020 CNY Healthcare Guide - 43

bane Building Company and Empire State Development began hosting contractors at for information sessions about the construction of the new regional medical center in Downtown Utica. n MVHS Cardiac Services. in partnership with CNY Cardiology. introduced the Watchman heart procedure. Watchman is an innovative, one-time procedure that reduces the risk of strokes originating in the left atrial appendage (LAA). n MVHS became one of the first in NYS to offer the TCAR procedure to treat carotid artery disease. TCAR is a clinically proven, minimally invasive and safe approach for high surgical risk patients who need carotid artery treatment. n Faxton St. Luke’s Healthcare (FSLH), an affiliate of MVHS, received the American Heart Association/American Stroke Association’s Get With The Guidelines-Stroke Gold Plus Quality Achievement Award with Target: Stroke Honor Roll Elite Plus. The award recognizes FSLH’s commitment and success ensuring that stroke patients receive the most appropriate treatment. n MVHS’s National Diabetes Prevention Program, part of the Central New York Diabetes Education Program (CNY Diabetes), has been awarded full recognition from the Centers for Disease Control and Prevention’s (CDC) Diabetes Prevention Recognition Program (DPRP) for the fourth consecutive year. n St. Elizabeth College of Nursing (SECON) graduated 81 new nurses on Saturday, May 11, 2019 n Andrew Wickline, orthopedic surgeon and total joint medical director at the St. Elizabeth Campus at MVHSm and his team have rolled out the iovera treatment program that offers a non-operative option for knee arthritis pain. The program can also be used as a pre-operative treatment prior to knee replacement to help with post-operative pain, helping to reduce the need for narcotics. The iovera treatment uses the body’s natural response to cold to immediately block a sensory nerve from sending pain signals. n MVHS successfully launched a new, system-wide electronic health record (EHR) called Epic, which for the first time puts the two hospitals and physician practices on the same platform. Previously, MVHS used five

different systems in its facilities. This is a momentous step in improving and supporting patient quality and safety and outcomes at MVHS. n The St. Elizabeth Campus of MVHS has achieved accreditation as a Center of Excellence in Orthopedic Surgery

by Surgical Review Corporation (SRC).

A Center of Excellence in Orthopedic Surgery accreditation distinguishes the St. Elizabeth Campus from many other hospitals by providing the highest quality of care to its patients as determined by an independent, external process of evaluation. n The St. Luke’s Campus of MVHS received the Pinnacle Award for Quality and Patient Safety by the Healthcare Association of New York State (HANYS) for their campaign titled CDIFFerently: A Bundled Approach to Sustained C. diff Infection Prevention. n Laboratory services at the St. Luke’s and Faxton Campuses will transition to a Mohawk Valley Health System-provided service. Laboratory services at these locations will continue under MVHS leadership. n The MVHS Cancer Center offers deep inspirational breath hold technology to the community which permits the treatment of breast cancer while reducing the radiation doses to the heart. It is only available at MVHS in our area.

Newark-Wayne Community Hospital Address

1200 Driving Park Ave. Newark, NY 14513

General Information 315-332-2022

Website

www.rochesterregional.org/locations/hospitals/newark-wayne-community-hospital

President, Eastern Region Dustin Riccio

Medical Director or Equivalent Pamela Polashenski

Number of Employees 869

Licensed Physicians 463

Number of Beds 300

Inpatient Visits in 2018 6,049

Outpatient Visits in 2018

44 - 2020 CNY Healthcare Guide

87,321

Visits to Emergency Department in 2018 26,272

Number of Surgeries in 2017 3,986

Oneida Health Address

321 Genesee St. Oneida, NY 13421

General Information 315-363-6000

Website

www.oneidahealth.org

President & Chief Executive Officer Gene F. Morreale

Medical Director or Equivalent Ofrona Reid, MD

Number of Employees 1,055

Licensed Physicians 167

Number of Beds 101

Inpatient Visits in 2018 3,030

Outpatient Visits in 2018 240,354

Visits to Emergency Department in 2018 20,869

Number of Surgeries in 2017 3,469

n In 2019, Oneida Healthcare rebranded its network of services to Oneida Health as an effort to create an integrated brand experience for patients, internal stakeholders and to further align its expanding footprint of hospital, skilled nursing, primary and specialty care services. n Oneida Health Hospital was recently awarded the 2019 Patient Safety Excellence Award and the Outstanding Patient Experience Award from Healthgrades. The hospital was ranked among the top 2% nationally and is the only hospital in NYS to receive both awards. n In April of 2019, Oneida Health welcomed a new service line to its Circle of Care Network: Oneida Health Wound Care & Hyperbaric Medicine Center. In collaboration with RestorixHealth, the Wound Care and Hyperbaric Medicine Center specializes in the treatment of difficult to heal

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wounds. The fully-renovated center occupies almost 2,300 square feet on the first floor of the hospital on a single level outpatient setting. n Oneida Health celebrated its 120th year of service to the community in 2019. Starting as a four-bed hospital in 1899, Oneida Health now provides a comprehensive network which includes a 101-bed hospital, 160 bed extended care, and a large network of primary and specialty care services in Madison and western Oneida counties. n In June of 2019, Oneida Health’s Cancer Care, Hospital, Physical Therapy, Skilled Nursing Facility, and Quick Care service lines were all recognized by the Oneida Daily Dispatch for being the Best of the Best in their respected categories of business as voted on by their print and online subscribers. n Oneida Health and Roswell Park Comprehensive Cancer Center completed the second phase of their partnership to bring Roswell Park-affiliated oncology services to Oneida with the opening of The Dorothy G. Griffin Radiation Oncology Center in July of 2019. They had previously opened a medical oncology center in December of 2017. Both oncology centers are part

of a collaborative initiative to provide increased local access to the services of a National Cancer Institute (NCI)-designated comprehensive cancer center to residents of Central New York. n In early of August of 2019, Oneida Health welcomed another new service line to its Circle of Care Network: Oneida Health Digestive Disease Care.

The new GI specialty practice opened in a fully renovate office on Oneida’s campus providing local patients with upper/lower endoscopy as well as EUS procedures close to home. The opening of the new practice was enhanced by a significant remodel and expansion of the hospital’s endoscopy unit in addition to the purchase of updated scopes. n Serving as one of the most experienced robotic programs east of Syracuse to Albany, Oneida Health continued its investment in advanced robotic surgery with an upgrade to the newest model of the da Vinci surgical robot, the Xi, in October 2019. This was accompanied with a substantial investment in new OR scopes and monitors including HD imaging capabilities.

Oneida launched its robotics program in 2012. n In 2019, Oneida Health also contin-

ued to advance its vision to offer the highest quality of imaging technology with the expansion of its Gorman imaging services through the purchase of a new three Tesla MRI, a second new 3-D mammo, and a new PET/ CT allowing for 3-D reconstruction.

With completion planned in early 2020, Oneida Health will be providing the region with the highest quality of imaging technology available to patients locally. n The Oneida Health Rehabilitation and Extended Care was recently rated

by CMS as five stars for quality of care and four stars for an overall rating. In addition to strong quality outcomes, the extended care was also the recipient of a generous donation to remodel their first floor lobby. Construction is expected to be completed by year’s end. n In an effort to provide educational opportunities to medical students and expand its recruitment efforts, Oneida Health created a partnership with Manhattan-based Touro College to bring third-year medical students to Oneida to complete their year-long rotation. Starting in 2019 and moving forward, students of Touro College will

2020 CNY Healthcare Guide - 45

WHEN IT COMES TO YOU AND YOUR LOV ED ONES , E X P E C T O N LY T H E H I G H E S T L E V E L O F C A R E .

A HIGHER LEVEL OF CARE

| higherlevelofcare.org

© 2020 St. Joseph’s Health. © 2020 Trinity Health. All rights reserved.

be provided with clinical rotations in all areas of the hospital, skilled nursing, primary, and specialty care. n In 2020, Oneida Health will continue to look for opportunities to grow its specialty and primary care network, unify its brand, and further meet the needs of the population it serves.

Oswego Health Address

110 West Sixth St. Oswego, NY 13126

General Information 315-349-5511

Website

www.oswegohealth.org

President and Chief Executive Officer Michael Harlovic

Medical Director or Equivalent

Renato Mandanas, MD

Number of Employees 1,087

Licensed Physicians 201

Number of Beds 164

Inpatient Visits in 2018

4,661

Outpatient Visits in 2018 319,388

Visits to Emergency Department in 2018 29,518

Number of Surgeries in 2017 6,139

n Oswego Health experienced another unprecedented year, in terms of welcoming exceptional physicians, modernizing local healthcare services and being recognized for providing high-quality healthcare services. n In 2019 the health system welcomed several physicians and physician specialists, ensuring area residents have the best care available. Among these are family medicine physicians Joselito Ouano, Andrew Rogall and Meaghan Primm. They deliver care to those of all ages at the Primecare Medical Practice in Fulton. n Physician Ajoy Roy and University Hill Gastroenterology Associates officially became part of Oswego Health to form the Center for Gastroenterology and Metabolic Diseases. In addition,

46 - 2020 CNY Healthcare Guide

Oswego Health welcomed Vikram Jala, as an experienced gastroenterologist to the practice. n Oswego Health revolutionized its orthopedic service line as it welcomed two orthopedic surgeons who are providing orthopedic care at a level previously not available locally.

Bringing their orthopedic expertise to Oswego Health is the highly-trained team that includes orthopedic surgeons Michael Diaz and Greg Keller. With the two new orthopedic surgeons, Oswego Health unveiled its Center for Orthopedic Care located at the Fulton Medical Center. n In addition to investing in the medical staff, Oswego Health recently purchased state-of-the-art technology for orthopedic surgeons to bring robotically assisted knee arthroplasty to the surgery center. This system assists with properly balancing the ligaments of the joint and accurately positioning the implant leading to potentially better outcomes and longevity. n The health system officially broke ground on the brand new $17 million behavioral health services facility that will be built specifically to provide this specialized care. Construction is expected to be completed by fall 2020.

Megan M. St. Joseph’s Health patient

“I DON’T PLAN ON DOING THIS AGAIN.” When Megan was diagnosed with breast cancer, her St. Joseph’s Health team worked diligently to offer all available options as well as compassionate guidance that empowered her to make the best decisions for herself and her body. We are proud to serve and treat inspirational women like Megan every single day.

A HIGHER LEVEL OF CARE

| womenshealthsjh.org

© 2020 St. Joseph’s Health. © 2020 Trinity Health. All rights reserved.

n Oswego Hospital’s third and fourth floors were scheduled to be renovated to offer private rooms with their own bathrooms, which will offer a hotel-like feel. These comfortable and attractive private rooms will lead to safer, quicker healing. Plans include comfortable areas for families and loved ones. Construction is expected to be completed by 2021. n The Center for Wound Healing at Oswego Health was recognized with a Healogics Center of Distinction Award.

The center, which opened in July 2017, was presented the prestigious award as it achieved outstanding clinical outcomes during the past 12 months, which included a patient satisfaction rating of more than 92 percent and a wound healing rate of 91 percent or higher within 30 median days to heal. n The Manor at Seneca Hill earned a five-star quality rating from the Centers for Medicare and Medicaid (CMS). The CMS uses a range of one to five stars to rate skilled nursing homes across the country.

Rome Memorial Hospital Address

1500 N. James St. Rome, N.Y. 13440

General Information 315-338-7000

Website

www.romehospital.org

Interim President and CEO Mark E. Murphy

Medical Director or Equivalent Andrew Bushnell

Number of Employees 851

Licensed Physicians 254

Number of Beds 130

Inpatient Visits in 2018 3,661

Outpatient Visits in 2018 165,139

Visits to Emergency Department in 2018 34,601

Number of Surgeries in 2017 2059

n The Breast Center of Excellence has expanded its hereditary cancer risk program to provide navigation for women identified at high risk for colorectal cancer to specialists to address their personal screening schedule for colon cancer. Through risk screening and genetic testing, the program personalizes patient care based upon individual risk to prevent cancer or detect it at the earliest stages when it’s easiest to treat. n Rome Memorial Hospital received the Mission: Lifeline® Gold Referring Quality Achievement Award for implementing specific quality improvement measures outlined by the American Heart Association (AHA) for the treatment of patients who suffer severe heart attacks. This is the second year in a row that the hospital has been recognized by the AHA for saving lives. n The Residential Health Care Facility was recognized as a Best Nursing Home for 2019-20 by U.S. News & World Report. The home earned Best Nursing Homes status by achieving a rating of “high performing,” the

2020 CNY Healthcare Guide - 47

highest possible rating, for short-term rehabilitation. n Rome Medical Practice recruited three new specialists to serve the community, including general surgeon Keneth Hall, M.D., obstetrician/gynecologist C. Nicole Pineau, M.D., and orthopedic surgeon Mark Moriarty, M.D. n Nationally-ranked St. Joseph’s Health Cardiovascular Institute opened an office in the Dorothy G. Griffin Cardiovascular Center at Rome Memorial Hospital, where patients have access to the hospital’s state-of-the-art diagnostic cardiac testing.

Samaritan Medical Center Address

830 Washington St. Watertown, NY 13601

General Information 315-785-4000

Website

www.samaritanhealth.com

Chief Executive Officer

Thomas H. Carman

Medical Director or Equivalent Mario Victoria

Number of Employees 2,531

Licensed Physicians 63

Number of Beds 290

Inpatient Visits in 2018 10,208

Outpatient Visits in 2018 175,107

Visits to Emergency Department in 2018 46,127

Number of Surgeries in 2017 7,208

n Samaritan Medical Center (SMC) in November 2019 opened its new Women’s Wellness and Breast Care location. An official ribbon cutting and open house event was held Nov. 13 to introduce it to the community and highlight the exclusivity of the new location. Women’s Wellness and Breast Care location will consolidate services and providers from Woman to Woman, 1575 Washington St., A Woman’s

Perspective OB/GYN and Summit Lab and Imaging Center, both at 22567 Summit Drive. These three sites have closed in their current locations.

Located in the Samaritan Health and Wellness Plaza, 1575 Washington St., the new location is unlike anything in the Watertown area. It combines many services and offers new ones to make the most of a patient’s appointment and time. n Samaritan’s Diabetes Self-Management Education and Support (DSMES) program received accreditation through the American Academy of Diabetes Educators in October 2019.

This educational program outlines support needed to implement and sustain the coping skills and behaviors patients need to self-manage their diabetes. Samaritan’s program is designed to address the patient’s health beliefs, cultural needs, current knowledge, physical limitations, emotional concerns, family support, financial status, medical history, health literacy, numeracy and other factors that influence each person’s ability to meet the challenges of self-management. n Samaritan has developed an evidenced-based program that meets the 10 national standards of care for diabetes and is reimbursable through Medicaid, Medicare and/or other commercial insurance companies. Insurance coverage is critical to patients as they learn to control and maintain their diabetes. n Samaritan has earned a gold recognition for its efforts to increase organ, eye and tissue donor registrations across the state, through the Workplace Partnership for Life (WPFL) Hospital Organ Donation Campaign. The WPFL is a national initiative that unites the U.S. Department of Health and Human Services, Health Resources and Services Administration (HRSA) and the organ donation community with workplaces across the nation in spreading the word about the importance of donation. Between October 2018 and April 2019, Samaritan Medical Center participated in HRSA’s WPFL Hospital Organ Donation Campaign.

The program challenges hospitals and healthcare organizations to “let life bloom” by educating their staff, patients, visitors, and communities about the critical need for organ, eye, and tissue donation and by offering them opportunities to register as donors. Samaritan Medical Center earned points for completing awareness and registry

48 - 2020 CNY Healthcare Guide

activities and new donor registrations during the campaign period. n Samaritan Medical Center was one of more than 1,480 organizations to participate in the 2019 campaign and one of 226 organizations to earn gold recognition.

St. Joseph’s Health Address

301 Prospect Ave. Syracuse, NY 13203

General Information

1-888-ST.JOES-1

Website

www.sjhsyr.org

President & CEO

Leslie Paul Luke

Medical Director or Equivalent Joseph W. Spinale, DO

Number of Employees 4,837

Licensed Physicians 789

Number of Beds 451

Inpatient Visits in 2018 26,000

Outpatient Visits in 2018 720,00

Visits to Emergency Department in 2018 68,000

Number of Surgeries in 2017 18,000

n In October of 2019, St. Joseph’s Health celebrated the oneyear anniversary of Care Flight, a medical helipad that provides faster and easier access to St. Joseph’s top-rated cardiovascular emergency care and certified primary stroke center. Care Flight is located on top of its 98-foot-tall building on North State Street. n St. Joseph’s Health expanded its primary and specialty care offerings with the opening of a new Medical Center in Camillus. n The hospital conducted nearly 8,000 inpatient surgeries and over 10,000 outpatient surgeries; provided nearly 68,000 emergency room visits and discharged over 26,000 inpatient visits; provided primary care to nearly 350,000 patient visits to St. Joseph’s primary care integrated practices; and provided service for over 39,000 out-

patient psych visits and over 120,000 visits through St. Joseph’s Certified Home Health Care Program. n St. Joseph’s is ranked by Consumer Reports among the top 15 heart surgery centers in the country, a designated stroke center, the only magnet-designated hospital for nursing excellence in Central New York, the only “baby friendly” designated hospital, and a U.S. News “Best Regional Hospital.” In addition to receiving the Healthgrades Cardiac Surgery Excellence Award and the Healthgrades Joint Replacement Excellence Award, St. Joseph’s is the only hospital in in the region to receive a Leapfrog ‘A’ safety grade for both the spring 2019 and fall 2019 grading periods. The hospital is also a Women’s Choice Award winner in several categories including heart care, obstetrics, and America’s 100 Best Hospitals for Patient Experience. n St. Joseph’s College of Nursing earned the National League for Nursing’s prestigious designation as a Center of Excellence in Nursing Education.

Syracuse VA Medical Center Address

800 Irving Ave. Syracuse, NY 13210

General Information 315-425-4400

Website

www.syracuse.va.gov

Interim Medical Center Director Richard Salgueiro

Medical Director or Equivalent

S. Asif Ali, M.D., chief of staff

Number of Employees 1700

Licensed Physicians 417

Number of Beds 165

Inpatient Visits in 2018 5043

Outpatient Visits in 2018 45,387

Visits to Emergency Department in 2018 15,114

Number of Surgeries in 2017 2979

n In late December 2018 the STGI company was awarded the contract to run Cayuga community based outpatient clinic. The clinic began seeing patients in August 2019. The Rome community based outpatient clinic opened a Women Veteran Clinic Nov. 4 2019. n Syracuse VAMC is a 165-bed general medical and surgical referral center including a 16-bed acute care psychiatric unit, a 46-bed community living center and a 21-bed spinal cord injury/disorder center. It is a teaching facility affiliated with Upstate Medical University and operates community-based outpatient clinics (CBOCs) in Massena, Watertown, Auburn, Rome, Oswego, Binghamton, and Tompkins/Cortland in Freeville, serving 13 counties in Central New York. Syracuse VA partners with vet centers located in Syracuse, Binghamton and Watertown.

Watertown is located adjacent to Fort Drum, the home of the 10th Mountain Division. Syracuse VAMC leases space at Ft. Drum for physical therapy for rural veterans through a VA/DOD sharing agreement and it leases space for two facilities located in Syracuse, the Veteran Recovery and Wellness Center and the Behavioral Health Outpatient Center. A fourth lease supports the expanded VA dental clinic located just one mile from the Syracuse VAMC on Erie Boulevard East. In addition to convenient, free parking directly outside the clinic, the VA provides roundtrip shuttle service to and from the Syracuse VAMC throughout the day. A $90+ million, six-floor addition which houses VA’s Spinal Cord Disorder Center was formally opened in 2013.

Syracuse VAMC is a Level II polytrauma center for VISN 2 and an amputee center of care. Other programs of note include a new compensation and pension examination suite, a new Women’s Wellness Center and an expanded and redesigned VA Police Operations and Dispatch Center. The Massena community based outpatient clinic relocated in July 2015, also under a new contract.

The new Binghamton 25,000-sq.-ft. community based outpatient clinic located at 203 Court St., was officially open in April 2017.

2020 CNY Healthcare Guide is Online @ www.cnyhealth.com

Upstate University Hospital Address

750 East Adams St. Syracuse, NY 13210

General Information 877-464-5540

Website

www.upstate.edu/hospital/

Interim President

Dewan Mantosh

Medical Director or Equivalent Anthony Weiss

Number of Employees 9,300

Licensed Physicians NA

Number of Beds 735

Inpatient Visits in 2018 34,772

Outpatient Visits in 2018 808,257

Visits to Emergency Department in 2018 102,015

Number of Surgeries in 2017 21,933

n Physician Gregory Conners was named chairman of pediatrics and executive director of Upstate Golisano Children’s Hospital. A native of Pittsford, near Rochester, Conners returned to Upstate New York from Children’s Mercy Hospital & Clinic, University of Missouri, Kansas City School of Medicine. n A leading national association has recognized the Upstate Medical University respiratory therapy program with a top award for best practices in the profession and promoting patient safety. The Upstate program, which is part of the College of Health Professions, was named a 2019-2020 Apex Recognition Award winner by the American Association for Respiratory Care. n The Upstate University Hospital nurse residency program has been awarded accreditation with distinction from the American Nurses Credentialing Center (ANCC). Upstate is one of just four programs in New York state to be accredited by the ANCC, and one of only two (the other being Memorial Sloan Kettering) to be accredited with distinction.

2020 CNY Healthcare Guide - 49

n Upstate Medical University professor Francesca Pignoni, Ph.D., is one of four principal investigators involved in a study of genes linked to hearing loss that was awarded a $1.9 million grant by the National Institutes of Health.

The study examines branchiootorenal spectrum disorder (BOS), a type of birth defect that leads to hearing loss as well as kidney disease. The prevalence is 1/40,000 and affected individuals have a 50 percent chance of passing the condition to a child. n Upstate received a $1.1 million National Institutes of Health grant, to acquire an ultra-high-performance mass spectrometer — one of the most advanced available today — enabling researchers to make further advances in the fields of structural and quantitative proteomics and metabolomics and drug discovery. The mass spectrometer, housed in Upstate’s Weiskotten Hall, is available to researchers at nearby institutions, including Syracuse University, the College of Environmental Science and Forestry, SUNY Oswego and others. n Upstate University Hospital rolled out its new mammogram van aimed at ensuring easy access to life-saving mammograms for woman who live in eight Central and Northern New York counties: Herkimer, Jefferson, Lewis, Oneida, Onondaga, Madison, Oswego and St. Lawrence. The van, funded by a New York State Department of Health grant, is part of Gov. Cuomo’s “No Excuses, Get Screened” breast cancer initiative, which is aimed at getting rid of obstacles to breast cancer screening for women in New York. n The Upstate Cancer Center at Oneida celebrated more than a quarter century of cancer with a ceremony and reception for physicians and grateful patients in May. Since its opening in 1992, the center has expanded services to include TrueBeam Radiotherapy System, the same advanced image-guided radiation oncology technology used at the Upstate Cancer Center in Syracuse. Fast and powerful, TrueBeam provides highly precise three-dimensional, IMRT and SBRT treatment for tumors in critical locations such as prostate, head and neck and CNS cancer, as well as tumors affected by breathing motion, including lung, breast, liver and pancreatic cancer. n Rome Memorial Hospital in Mohawk Valley became the latest health care facility to sign on to participate in the Telestroke Network at Upstate

University Hospital’s Comprehensive Stroke Center in Syracuse. Through its Telestroke Network, Upstate University Hospital is able to connect its stroke specialists with the medical staff at Rome Memorial Hospital — some 45 miles east of Syracuse — to aid in the assessment and care of patients at the Rome facility who may be experiencing a stroke. With the addition of Rome Memorial Hospital, Upstate’s Telestroke Network now supports stroke care and diagnosis at 10 hospitals across the region. They are Carthage Area Hospital, Carthage; Claxton-Hepburn Medical Center, Ogdensburg, Clifton-Fine Hospital, Star Lake, Cortland Regional Medical Center, Cortland; Lewis County General Hospital, Lowville; River Hospital, Alexandria Bay; Gouverneur Hospital, Gouverneur; Samaritan Medical Center, Watertown, and Upstate University Hospital Community Campus (formerly Community General Hospital) in Syracuse. n Two Upstate Medical University students have been chosen to participate in a prestigious and highly selective research training program with the National Institutes of Health. The students —Christina Marcelus and Daniel Lichtenstein, both third-year students in the College of Medicine — were selected from more than 130 applications for just 50 spots in the Medical Research Scholars Program (MRSP). n Upstate Medical University signed on to Syracuse’s Adopt-A-Block program agreeing to take responsibility for keeping part of downtown Syracuse free of litter. The program, in coordination with the Onondaga County Save The Rain Connect the Drops, makes city beautification a yearlong, citywide effort by enlisting businesses, individuals and organizations to clean up designated areas. Upstate will regularly clean up the section bordered

by E. Adams, Townsend, Harrison and Almond streets. n An Upstate professor began intensive research into the ticks from across Central New York. In addition to asking area residents to send ticks into his lab, Saravanan Thangamani took his research team to a local state park where the researchers collected ticks to assess tick-borne pathogens and identify the rate of co-infection in these ticks.

Upstate is building a vector biology lab to continue its research into tick-borne diseases. n Parents delivering at Crouse Health

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now have the opportunity to voluntarily donate their baby’s umbilical cord blood to the Upstate Cord Blood Bank at Upstate Medical University. Parents delivering at the Family Birth Center at Upstate’s Community Campus already have the option to donate their baby’s cord blood. This new partnership is expected to increase cord blood donations that will be available for public use. Umbilical cord blood, which is typically discarded as medical waste, is rich with the blood-forming cells that can give blood cancer patients hope for a cure. n A trio of awards from the American Heart Association/American Stroke Association were presented to Upstate University Hospital in recognition of the hospital’s outstanding care for its treatment of stroke, heart failure and resuscitation of adults. Upstate has received the Get With The Guidelines-Stroke Gold Plus Achievement Award with Target: Stroke Honor Roll Elite Plus, Gold Plus; Get with the Guidelines-Heart Failure Gold Plus Quality Achievement Award; and Get With The Guidelines-Resuscitation Bronze Award. n Upstate Medical University’s College of Nursing has received a four-year, $2.7 million grant to support students who are interested in working in rural or underserved areas after graduation.

The Advanced Nursing Education Workforce (ANEW) grant is from the Health Resources and Services Administration through the U.S. Department of Health and Human Services.

The grant is about $670,000 per year and will provide scholarships to the equivalent of 16 full-time family nurse practitioner students. n The College of Nursing also received a $666,036 federal grant increase the number of skilled nurse practitioners to address the opioid crisis. The grant will support: the creation of a new supplemental curriculum to train psychiatric mental health nurse practitioner students — a graduate level program in the College of Nursing—on how to treat patients with opioid and substance abuse disorders; and monetary stipends to the students who pursue the training. The grant will also support a part-time Project Success specialist position to work with partners and students in the program. n Upstate Medical University announced an agreement to have the Cardiovascular Group of Syracuse, a comprehensive cardiology practice in

Central New York, join its faculty. The move to add the practice that includes eight cardiologists to the Upstate medical faculty is a key step in Upstate continuing to build its heart institute and increases its number of outpatient cardiology sites to six locations. n Upstate Medical University was one of 40 sites participating in a new, national Alzheimer’s disease clinical research study evaluating the potential benefits of an investigational medicine for people with mild-to-moderate AD. The Phase 2/3 study, called T2 Protect AD, is evaluating the investigational drug troriluzole (BHV-4157), which may have the potential to protect against, slow down, and even improve memory and thinking problems that increase as Alzheimer’s disease progresses. Troriluzole is a drug that affects the brain chemical glutamate, which is important for healthy brain function. High glutamate levels in the brain can lead to brain cell dysfunction and disease, including Alzheimer’s disease. Troriluzole normalizes glutamate levels in the brain. n Upstate opened a new $11 million teaching center that will simulate real-time responses to medical emergencies — from the point of first response by emergency medical technicians through emergency department triage and treatment. The aim of the Upstate Simulation Center is to improve patient safety and patient care, as well as build highly-trained multidisciplinary healthcare teams. This new and sophisticated learning environment, totaling about 8,600 square feet will become a hub of teaching and training for students from all areas of the health professions. The center will also be dedicated to improving the competency of health care providers as well as training them in new techniques. n The Upstate Foundation received a gift of $3 million from Paychex founder and philanthropist Tom Golisano to establish a center for special needs at Upstate Golisano Children’s Hospital.

The center, which will be named the Golisano Center for Special Needs in Golisano’s honor, will provide comprehensive, coordinated and scientifically based medical and behavioral care for children and adolescents with many types of intellectual and developmental disabilities. The center will act as the umbrella, creating a framework to increase collaboration resulting in better patient care. It will centralize programs and services available to this

population. n Upstate partnered with two local community colleges to create a new, guaranteed path to a four-year degree in nursing and an opportunity for employment in the industry. The new dual admission program is with Onondaga Community College and Cayuga Community College and their associate degree in nursing programs. The goal of the joint initiative is to align the efforts of all three schools to foster a consistent pipeline of well-qualified nurses to work in New York state. The program creates a clear pathway for high school graduates into an associate degree program for nursing at a community college with automatic admission into the Upstate College of Nursing’s bachelor of science in nursing program.

Center of Excellence at Upstate. The new center of excellence supports a mission to drive new discoveries and insights from scientific research performed using state-of-the-art imaging systems. The new center features cutting-edge confocal and widefield microscopy technology for super-resolution imaging at the cell surface, allowing researchers to capture images and video of the cellular and molecular processes of life.

Just Published

n GYN Oncology of Central New York and physicians Mary J Cunningham and W Douglas Bunn joined Upstate Medical University’s department of obstetrics and gynecology and became part of the services offered through the Upstate Cancer Center effective Sept.

23. The practice is the area’s leading provider of comprehensive care for women with gynecologic cancers. Cunningham has accepted the position of director of the division of gynecologic oncology. n Physician Patricia J. Numann, past president of the American College of Surgeons (ACS) and a SUNY Distinguished Service Professor with a longtime association with Upstate Medical University, was awarded an ACS Lifetime Achievement award. The award was presented in October at one of the largest international meetings of surgeons in the world. Numann is the fourth surgeon to be accorded this distinction. n In a press conference at Upstate Medical University, flanked by advocates and medical experts, U.S. Sen. Charles E. Schumer called on the Centers for Disease Control and Prevention to work with Upstate Medical University in getting a better understanding the cause of a high incidence of multiple sclerosis (MS). The finding was outlined in a report by BlueCross BlueShield. MS is a disease with no known cause or cure that attacks the central nervous system, damaging or destroying nerve fibers in the process. n Upstate Medical University and Leica Microsystems Inc. have collaborated to create the Leica Microsystems

Detailed information on hundreds of local companies in Oswego County, Northern and Central New York Get the 100-plus page annual guide free when you subscribe to Oswego County Business magazine.

Only $21.50 per year.

OswegoCountyBusiness.com editor@ OswegoCountyBusiness.com

2020 CNY Healthcare Guide - 51

Hospital Quality

Q

uality in hospitals can be described as “doing the right thing, at the right time, in the right way—and having the best possible results.” This report provides information on how well the hospitals in New York care for patients with a wide range of health problems. It can help you choose a hospital for yourself and provide useful information for your loved ones if they need hospital care.

A particular hospital might do a very good job on some health problems and not such a good job on others.

Whenever people go to the hospital, they risk getting a new

health problem while getting medical care for an existing problem. Hospitals vary in how well they protect patients from these risks. Your doctor, or the specialist or surgeon he or she recommends, may be highly skilled, but hospital quality also depends on how well all the hospital staff, such as the nurses, take care of you, and on how well the hospital is organized.

A hospital’s overall quality cannot be expressed by its scores on these measures alone.

Indicators do not currently exist to measure how well hospitals treat every type of illness or patient that they care for.

Source: https://profiles.health.ny.gov/

Auburn Community Hospital, Auburn

Emergency Department Timeliness Patient Satisfaction Readmissions Within 30 Days Hospital-Acquired Infections - Bloodstream Hospital-Acquired Infections - Surgical Site

28 mins 65.83% 17.60% 2.42* 0.67*

* Compares to state value of 1.00

Complaints Received Per 10,000 Patient Days

This Facility 0.8

State Average 0.2

St Joseph’s Hospital Health Center, Syracuse Emergency Department Timeliness 21 mins Patient Satisfaction 63.67% Readmissions Within 30 Days 16.30% Hospital-Acquired Infections - Bloodstream 0.77* Hospital-Acquired Infections - Surgical Site 1.04* * Compares to state value of 1.00

Complaints Received Per 10,000 Patient Days

This Facility 0.7

State Average 0.2

Community Memorial Hospital, Hamilton Emergency Department Timeliness Patient Satisfaction Readmissions Within 30 Days Hospital-Acquired Infections - Bloodstream Hospital-Acquired Infections - Surgical Site Complaints Received Per 10,000 Patient Days 52 - 2020 CNY Healthcare Guide

28 mins 75.33% 15.30% N/A N/A This Facility 1.0

State Average 0.2

Crouse Hospital, Syracuse Emergency Department Timeliness Patient Satisfaction Readmissions Within 30 Days Hospital-Acquired Infections - Bloodstream Hospital-Acquired Infections - Surgical Site

25 mins 64.67% 16.20% 1.72* 1.13*

* Compares to state value of 1.00

Complaints Received Per 10,000 Patient Days

This Facility 0.2

State Average 0.2

F F Thompson Hospital, Canandaigua

Emergency Department Timeliness 36 mins Patient Satisfaction 69.17% Readmissions Within 30 Days 16.20% Hospital-Acquired Infections - Bloodstream 0.45* Hospital-Acquired Infections - Surgical Site 0.77* * Compares to state value of 1.00

Complaints Received Per 10,000 Patient Days This Facility 0.2

State Average 0.2

Faxton-St Lukes Healthcare St Lukes Division, Utica

Emergency Department Timeliness 48 mins Patient Satisfaction 67.33% Readmissions Within 30 Days 15.90% Hospital-Acquired Infections - Bloodstream 0.72* Hospital-Acquired Infections - Surgical Site 1.77* * Compares to state value of 1.00

Complaints Received Per 10,000 Patient Days

This Facility 0.7

State Average 0.2

Geneva General Hospital, Geneva Emergency Department Timeliness 16 mins Patient Satisfaction 68.67% Readmissions Within 30 Days 16.70% Hospital-Acquired Infections - Bloodstream 0.48* Hospital-Acquired Infections - Surgical Site 0.52* * Compares to state value of 1.00

Complaints Received Per 10,000 Patient Days

This Facility 0.4

State Average 0.2

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Guthrie Cortland Medical Center, Cortland Emergency Department Timeliness 13 mins Patient Satisfaction 66.17% Readmissions Within 30 Days 16.30% Hospital-Acquired Infections - Bloodstream 0.00* Hospital-Acquired Infections - Surgical Site 0.43* * Compares to state value of 1.00

Complaints Received Per 10,000 Patient Days

This Facility 1.0

State Average 0.2

University Hospital SUNY Health Science Center, Syracuse Emergency Department Timeliness 44 mins Patient Satisfaction 69.00% Readmissions Within 30 Days 16.60% Hospital-Acquired Infections - Bloodstream 0.57* Hospital-Acquired Infections - Surgical Site 0.73* * Compares to state value of 1.00

Complaints Received Per 10,000 Patient Days

This Facility 0.3

State Average 0.2

Upstate University Hospital at Community General, Syracuse Emergency Department

Timeliness N/A Patient Satisfaction N/A Readmissions Within 30 Days N/A Hospital-Acquired Infections - Bloodstream 0.33* Hospital-Acquired Infections - Surgical Site 0.77* Complaints Received Per 10,000 Patient Days N/A The New York State Department of Health received no complaints related to this provider during this reporting period. (Jan. 1, 2016 through Dec. 31, 2018).

Oneida Health, Oneida Emergency Department Timeliness 13 mins Patient Satisfaction 72.83% Readmissions Within 30 Days 15.10% Hospital-Acquired Infections - Bloodstream 0.00* Hospital-Acquired Infections - Surgical Site 1.50* * Compares to state value of 1.00

Complaints Received Per 10,000 Patient Days 54 - 2020 CNY Healthcare Guide

This Facility 0.9

State Average 0.2

Oswego Hospital, Oswego

Emergency Department Timeliness 26 mins Patient Satisfaction 70.00% Readmissions Within 30 Days 15.20% Hospital-Acquired Infections - Bloodstream 0.90* Hospital-Acquired Infections - Surgical Site 2.35* * Compares to state value of 1.00

Complaints Received Per 10,000 Patient Days

This Facility 1.3

State Average 0.2

Rome Memorial Hospital, Rome Emergency Department Timeliness 45 mins Patient Satisfaction 69.17% Readmissions Within 30 Days 6.00% Hospital-Acquired Infections - Bloodstream 0.00* Hospital-Acquired Infections - Surgical Site 0.00* * Compares to state value of 1.00

Complaints Received Per 10,000 Patient Days

This Facility 1.0

State Average 0.2

Samaritan Medical Center, Watertown Emergency Department Timeliness 46 mins Patient Satisfaction 66.67% Readmissions Within 30 Days 15.20% Hospital-Acquired Infections - Bloodstream 0.45* Hospital-Acquired Infections - Surgical Site 2.64* * Compares to state value of 1.00

Complaints Received Per 10,000 Patient Days

This Facility 0.7

State Average 0.2

St Elizabeth Medical Center, Utica

Emergency Department Timeliness 51 mins Patient Satisfaction 68.17% Readmissions Within 30 Days 15.20% Hospital-Acquired Infections - Bloodstream 0.53* Hospital-Acquired Infections - Surgical Site 1.21* * Compares to state value of 1.00

Complaints Received Per 10,000 Patient Days

This Facility 1.0

State Average 0.2

2020 CNY Healthcare Guide - 55

Resource Directory Acupuncture Acu-Care Acupuncture Center Northeast Medical Center 4000 Medical Center Drive, suite 209 Fayetteville, NY 13066 315-329-7666, 315-378-5556 www.AcupunctureCenterUSA.com Clinton Crossings Medical Center Building C, suite 5 919 Westfall Road Rochester, NY 14618 585-358-6186

This practice offers worry-free and painless acupuncture for a wide variety of health concerns including neuropathy and pain, sports medicine, surgical acupuncture care, women’s healthcare, cancer supportive care and prevention, autism care, ADHD treatment, neurodegenerative diseases, post-stroke rehabilitation care and mental health issues. Trained in Western medicine, Rui Wang is also a seventh-generation acupuncturist who began apprenticing with her father and grandfather in middle school. The practice’s mission is to provide personalized preventive and therapeutic healthcare; to enhance quality of life and healthcare and to integrate traditional Chinese medicine with Western medicine.

Agencies – Health / Human Services American Red Cross of Western and Central New York

344 W. Genesee St. Syracuse, NY 13202 315-234-2200 (main); 800-733-2767 (health & safety education)

American Red Cross—MadisonOneida Branch 134 Vanderbilt Ave. Oneida NY 13421 315-363-2900 www.redcross.org

The organization offers services to victims of disaster, health and safety education, emergency communication and assistance to members of the military, support for blood collection at county blood drives, international services and referral services.

ARISE assists people with disabilities in securing benefits, education, health care and housing. ARISE provides regional oversight for the New York State Medicaid Waiver Programs for Nursing Home Transition Diversion and Persons with Traumatic Brain Injuries.

ARISE, Inc.

Department of Human Services, Cayuga County

Onondaga County 635 James St. Syracuse, NY 13203 315-472-3171 TTY: 315-479-6363 Oswego County 293 state Route 104 E. Oswego, N.Y. 13126 315-342-4088 TTY: 315-342-8696 113 Schuyler St., Suite 2 Fulton, NY 13069 315-887-5156 Madison County 1091 Northside Shopping Center, Oneida N.Y. 13421 315-363-4672 Cayuga/Seneca County Office 21 Lincoln St. Auburn, NY 13021 315-255-3447 TTY: 315-282-0762 ARISE at the Farm 1972 New Boston Road Chittenango, NY 13037 315-687-6727 www.ariseinc.org

A local nonprofit agency run by and for people with disabilities in Onondaga, Oswego and Madison counties, ARISE works with people of all abilities to create a fair and just community in which everyone can fully participate. ARISE offers 50 programs in several areas: advocacy and outreach, health and wellness, basic needs and assistance, education and employment, inclusive recreation and art.

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160 Genesee St. Auburn, NY 13021 315-253-1011 www.cayugacounty.us

Department of Social Services, Madison County 133 N. Court St., Bldg 1 P.O. Box 637 Wampsville, NY 13163 315-366-2211

Department of Social Services, Onondaga County John H. Mulroy Civic Center 421 Montgomery St. Syracuse, NY 13202 315-435-2700 TTY: 315-435-2905 www.ongov.net/dss

Department of Social Services, Oswego County 100 Spring St. P.O. Box 1320 Mexico, NY 13114 315-963-5000 www.co.oswego.ny.us

Liberty Resources Main Office 1045 James St. Syracuse, NY 13203 315-425-1004 www.Liberty-Resources.org info@Liberty-Resources.org Madison County 218 Liberty St. Oneida, NY 13421 315-363-0048

Hassle free. Cost Effective.

Immediate care for sprains, breaks, dislocations and sports injuries for adults and children.

MON - FRI 5:00pm - 8:30pm SAT 9:00am - 2:30pm 6620 Fly Road, East Syracuse at the Upstate Bone & Joint Center

1-855-ORTHO-NOW (1-855-678-4666)

For more info visit us at: www.upstateorthopedics.com/ OrthoNOW

“Peregrine Home Care, care that is beyond compare!”

We offer a wide variety of assistance to help you in your home.

Personal Care Assistance | Housekeeping | Laundry Shopping | Household Management Medication Management | Meal Preparation

Call us today at 315-685-5170 to see how we can assist you!

Interested in making a difference in someone’s life?

Peregrine has great employment opportunities!

To be a part of the PHENONOMAL Peregrine Team, Call Cathy @ 315-685-5170 Peregrine Home Care Services 1551 East Genesee St, Skaneateles, NY 13152 Phone 315-685-5170 | Fax 315-685-5186 The Peregrine Way Revolutionizing Expectations of the Aging Process

CNY’s premier practice specializing in the treatment of chronic kidney disease, providing care for patients with diabetes related kidney issues, high blood pressure, anemia, those on dialysis and those who have had a kidney transplant. Monthly care also available at locations in Auburn, Camillus, Fayetteville, Fulton and Oneida.

2020 CNY Healthcare Guide - 57

Oswego County 945 S. First St. Fulton, NY 13069 315-598-4642

Liberty Resources provides a wide variety of behavioral health and human services for children, adults, and families in Onondaga, Madison, Oswego, Cortland and other counties across New York State.

Liberty Resources, Inc. offers progressive services in the least restrictive, most community-based setting possible for each individual. Liberty Resources has continually diversified its services to meet the growing and changing needs of the communities it serves and prides itself on a collaborative approach to the integration of services across its spectrum of care. All people deserve the opportunity to make decisions regarding their lives and to achieve their highest potential.

Oswego County Opportunities 239 Oneida St. Fulton, NY 13069 315-598-4717 www.oco.org

Oswego County Opportunities, Inc. is a private nonprofit that provides: crisis assistance; care management; health education; nutrition services for seniors, youth, and WIC; education and literacy for children and adults; residential services for youth, the homeless, disabled and mentally ill; outreach; transportation; chemical dependence recovery; reproductive health; and job training. Health services expanded in 2018. Cancer Services merged with partners in Lewis, Jefferson and St. Lawrence Counties. Migrant/Seasonal Farm Workers Health Services covers Oswego, Onondaga, Jefferson and Lewis counties. Reproductive Health added a day -of-service to its Mexico location and added walk-in hours at the Fulton office.

Salvation Army Cayuga County 18 E. Genesee St. Auburn, NY 13021 315-253-0319 Fulton 62 S. First St. Fulton, NY 13069 315-593-8442 Oswego 73 W. Second St. Oswego, NY 13126 315-343-6491 Onondaga County 677 S. Salina St. Syracuse, NY 13202 315-475-1688

www.sasyr.org

The Salvation Army offers day care services; adult day services; preventive service; domestic violence counseling; post-adoption counseling; visitation services; case management; outreach; family shelter; youth shelter; youth independent living; transitional parenting services; emergency and practical assistance; and counseling. Services are provided to youth, adults and families.

AIDS/HIV Services ACR Health Main Office – Syracuse 627 W. Genesee St. Syracuse, NY 13204 315-415-6041 www.ACRHealth.org Utica 287 Genesee St., Utica, NY 13501 315-793-0661 Watertown 120 Washington St. Watertown, NY 13601 315-386-4493 Canton 101 Main St. Canton, NY 13617 315-386-4493 ACR Health works to create healthy communities by opening doors to services that enhance the wellbeing of all. Its Comprehensive Adolescent Pregnancy Prevention program (CAPP) connects youth aged 10-21 in Onondaga County to sexual and reproductive healthcare resources. These services include accessing contraception, STD/HIV testing, minor’s rights to reproductive healthcare and much more. The CAPP team primarily connects with young people by facilitating an evidenced-based intervention, “Be Proud! Be Responsible!” This curriculum is federally evaluated and proven to reduce teen pregnancy, reduce STD/HIV occurrence and increase condom use. This program teaches content surrounding sexual health but also provides the necessary skill-building tools to make proud and responsible decisions. The CAPP program aims to connect young people to services but also offers a presentation targeting parents and caregivers. Talking to young people in your life may seem overwhelming, but CAPP staff can assist!

The presentation focuses on teaching developmental milestones in sexual and reproductive development and on how to initiate these discussions, all while normalizing and reducing

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stigma surrounding sexual health. This presentation can be offered at ACR Health, at other agencies, or directly to groups of parents at a community venue.

Friends of Dorothy House

212 Wayne St. Syracuse, NY Contact through Facebook page

The Friends of Dorothy House is a non-affiliated HIV/AIDS focused hospice for one to two patients at a time, offered free of charge, built on the Catholic Worker model.

Liberty Resources, Inc. www.liberty-resources.org 1045 James St. Syracuse, NY 13203 315-425-1004

HIV Services provide an array of support services to homeless and housing vulnerable individuals in the Central New York Community. Services are offered on a confidential basis at a variety of locations in the community, including Liberty Resources DePalmer House and Mesa Commons.

Staff collaborate with other providers from various local agencies to facilitate clients’ access to medical appointments and other services necessary to maintaining optimum physical and mental health.

New York State HIV/AIDS Counseling Hotline

1-800-872-2777 1-800-369-2437 (TDD) 1-800-233-SIDA (Spanish language hotline) 1-800-541-2437 (AIDS)

This hotline offers trained counselors who answer questions, assess risk, assist in prevention strategies and discuss a wide variety of issues. It also offers referrals to testing sites, community service programs, designated AIDS care facilities and other services.

Samaritan Medical Center for Infectious Disease Clinic 1575 Washington St. Watertown, NY 315-459-1996

Samaritan Medical Center is the only clinic in northern New York to offer primary care specifically meant for HIV/AIDS patients, as well as Hepatitis B and C, MRSA (Methicillin-resistant Staphylococcus aureus), Lyme disease, Fevers of unknown origins and infections that are complicated or require long-term antibiotics.

HCR Home Care provides the Peace of Mind and the quality of care you deserve.

ARE YOU OR A LOVED ONE EXPERIENCING: • Change in health • Recent Hospitalization • Falls/fear of falling • Difficulty managing medication • Weight/nutrition issues • Pain issues • Joint replacement recovery • Decline in self-care ability • Mental status changes or depression • Caregiver issues

HCR provides personal and professional nursing, therapy, and aide services when a change in your health requires expert care.

800-270-4904 | HCRhealth.com |

2020 CNY Healthcare Guide - 59

SUNY Upstate Adolescent and Young Adult Specialized HIV Care Center 750 E. Adams St. Syracuse, NY 13210 315-464-1996

Provides services for HIV-Positive and at-risk individuals age 13 to 24. Services include STD and HIV testing, treatment and education, PrEP, mental health and social work services and nutrition services.

Associations /Foundations ALS Association of Upstate New York 135 Old Cove Road Liverpool, NY 13090 Phone 1: 315-413-0121 Phone 2: 1-866-499-7257 info@alsaupstateny.org www.alsaupstateny.org

The Upstate New York Chapter was founded to serve the needs of those living with amyotrophic lateral sclerosis and their caregivers. The ALS Association is the only national nonprofit health organization dedicated solely to the fight against ALS. ALSA covers all the bases – research, patient and community services, public education, and advocacy – in providing help and hope to those facing the disease.

Alzheimer’s Association Central New York 441 W. Kirkpatrick St. Syracuse, NY 13204 315-472-4201 (Syracuse) 24-Hr. Helpline: 1-800-272-3900 cny-info@alz.org www.alz.org/cny

Founded in 1982, the Alzheimer’s Association Central New York Chapter is the only organization in the region dedicated to the elimination of Alzheimer’s disease and the support of individuals who have been diagnosed with it. Its mission is to eliminate Alzheimer’s disease through the advancement of research; to provide and enhance care and support for all affected; and to reduce the risk of dementia through the promotion of brain health.

American Diabetes Association – Upstate New York 160 Allens Creek Road, Bldg 160 Rochester, N.Y. 14618.

585-458-3040

The American Diabetes Association is the nation’s leading nonprofit health organization providing diabetes research,

information and advocacy. Founded in 1940, the American Diabetes Association conducts programs in all 50 states and the District of Columbia, reaching hundreds of communities. The mission of the Association is to prevent and cure diabetes and to improve the lives of all people affected by diabetes.

American Foundation for Suicide Prevention Central NY Chapter The Survivor Outreach Program P.O. Box 283 Phoenix, NY 13135 315-664-0346; 1-888-333-AFSP (2377) Crisis Line: 1-800-273-8255 mstolfi@afsp.org www.afsp.org

The survivor outreach program is one of many programs and resources offered free of charge by AFSP for survivors of suicide loss. The organization also offers the More Than Sad teen depression program which helps teens recognize the signs of depression in themselves and their peers.

The program, Talk Saves Lives, teaches individuals how to talk to those who may be considering suicide.

American Heart Association/ American Stroke Association 2 Clinton Square, Suite 305 P.O. Box 3049 Syracuse, NY 13220-3049 315-728-7540 www.heart.org/

This organization raises money for cardiovascular research and programs, in order to reduce death and disability from heart disease and stroke. Programs include awareness campaigns, Go Red for Women and My Heart My Life. It also offers CPR, first aid and AED (defibrillator) training, advocacy and legislative information.

American Lung Association in New York, Rochester 1595 Elmwood Avenue # B1 Rochester, NY 14620 585-442-4260 212-889-3370 info@lung.org www.lung.org

The American Lung Association is the leading organization working to save lives by improving lung health and preventing lung disease through education, advocacy and research.

American Parkinson Disease Association 135 Parkinson Ave.

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Staten Island, NY 10305 1-800-223-2732 apda@apdaparkinson.org www.apdaparkinson.org

The APDA was founded in 1961 and since then has raised and invested more than $86 million in patient services and education and has been a funding partner in most of the major Parkinson’s disease scientific breakthroughs. As the country’s largest grassroots organization serving more than 1 million Americans with Parkinson’s disease and their families, APDA’s energy is focused on research, patient services, education and raising public awareness.

Arthritis Foundation, New York Chapter 122 E. 42nd St., 18th floor New York, NY 10068 929-446-0939 www.arthritis.org/new-york/

Leading the fight for the arthritis community, the Arthritis Foundation helps conquer everyday battles through life-changing information and resources, access to optimal care, advancements in science and community connections. Our goal is to chart a winning course, guiding families in developing personalized plans for living a full life – and making each day another stride towards a cure.

This foundation also offers some help for children with juvenile arthritis, such as a parent-to-parent mentoring program and camp programs.

Charcot-Marie-Tooth Association (CMTA) Michael Casey- main contact 315-439-9325 cmtsyracuse@gmail.com

A primary research foundation and advocacy group for those suffering from Charcot-Marie-Tooth disease. Charcot-Marie-Tooth is grouped within the family of muscular dystrophy diseases. Whereas,the dystrophy diseases are usually associated with the destruction of muscles, CMT is closely associated with the destruction of nerves primarily found within the extremities. The nerves within the feet can be destroyed, can cause muscles to atrophy, and can cause drop feet. Drop feet can make those afflicted with CMT to possibly slip and fall and cause serious injuries.

Crohn’s and Colitis Foundation of America Western and Central New York Chapter 2117 Buffalo Road, Suite 299

Rochester, NY 14624 585-967-0266 800-932-2423 eisrael@crohnscolitisfoundation.org www.crohnscolitisfoundation.org/ chapters/rochester

Founded in 1967, the Crohn’s & Colitis Foundation of America (CCFA) is a nonprofit, volunteer-driven organization dedicated to finding the cures for Crohn’s disease and ulcerative colitis. Its mission is to cure Crohn’s disease and ulcerative colitis, and to improve the quality of life of children and adults affected by these diseases.

800-858-8109 100% OSHA Compliant • Patient Gowns • Lab Coat Service • Scrubs • Sheets/Pillow Cases • Bath/Hand Towels • Masssage Linens • Professional Mat Service • Fluid Resistant Garments

Serving Central New York HealthWearRental.com

CNY Community Foundation 431 E. Fayette St., Suite 100 Syracuse, NY 13202 315-422-9538 www.cnycf.org info@cnycf.org

Established in 1927, the Central New York Community Foundation encourages local philanthropy by supporting the growth of permanent charitable endowments for the betterment of the region.

The Community Foundation serves as the steward of charitable legacies for individuals, families and businesses and serves as a civic leader, convener and sponsor of special initiatives designed to strengthen local nonprofits and address the region’s most pressing challenges.

Cystic Fibrosis Foundation Central New York Chapter

200 Gateway Park Drive, Building C Syracuse, NY 13212 315-463-7965 central-ny@cff.org www.cff.org/Chapters/centralny/

The mission of the Cystic Fibrosis Foundation is to assure the development of the means to cure and control cystic fibrosis (CF) and to improve the quality of life for those with the disease.

E. John Gavras Center 182 North St. Auburn, NY 13021 315-255-2746 www.gavrascenter.com

Formally the United Cerebral Palsy Association of Cayuga County New York, Inc., the E. John Gavras Center assists individuals with developmental and physical disabilities by providing the highest quality educational, habilitative and therapeutic services in Cayuga and surrounding counties. It seeks to help families and individuals grow as independent, healthy and productive citizens. Services include:

The Best Memories are Made at Home.

Nascentia Health can help you and your loved ones stay there. Specialties include: In-Home Nursing, Therapy & Medical Services Home Health Aides Health & Wellness Programs Transportation Adult Social Day Program Managed Long-Term Care (MLTC) Program Medicare Advantage Plan (HMO SNP)

Call 888.477.HOME

nascentiahealth.org

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Medicaid service coordination, preschool, speech and language therapy, nursing, day habilitation, community habilitation, residential programs and training and development. Serving individuals and families from Cayuga, Onondaga, Seneca and Wayne counties.

Empire State Lyme Disease Association, Inc.

P.O. Box 874 Manorville, NY 11949 EmpireStateLyme@aol.com empirestatelymediseaseassociation.org

The ESLDA’s mission is advocacy, education of the public, education of health care professionals and Lyme and associated disease research. The organizations states its goal is to prevent chronic tickborne illness through education, prevention and quality health care.

Huntington’s - Disease Society of America 505 Eighth Ave., Suite 902 New York, NY 10018 212-242-1968; 800-345-HDSA (Helpline) hdsainfo@hdsa.org hdsa.org

The Huntington’s Disease Society of America is a nonprofit organization dedicated to improving the lives of everyone affected by Huntington’s disease.

From community services and education to advocacy and research, HDSA is the world’s leader in providing help for today and hope for tomorrow for people with Huntington’s disease and their families.

Lupus and Allied Diseases Association, Inc.

P.O. Box 170 Verona, NY 13478 315-829-4272; 1-866-2-LUPUS-4 lupusinnovators@aol.com info@LADAinc.org ladainc.org

The Lupus and Allied Diseases Association, Inc. provides information and support to the extended lupus community, including lupus patients, caregivers and families; raises awareness and increases understanding among providers, lawmakers and the public; and funds research that will lead to earlier diagnosis, more treatment options and ultimately a cure.

March of Dimes Foundation 329 N. Salina St., Suite 304 Syracuse, NY 13203 315-463-0700 www.marchofdimes.org/ny kbutton@marchofdimes.org

The March of Dimes is a national voluntary health agency whose mission is to improve the health of babies by preventing birth defects, premature birth and infant mortality. The March of Dimes New York State Chapter also awards grants to local organizations to meet the urgent needs of babies and families in our communities.

Muscular Dystrophy Association 6315 Fly Road, #102 E. Syracuse, NY 13057 315-451-8269 syracuse@mdausa.org www.mdausa.org/office/syracuse

MDA leads the fight to combat the harm caused by muscular dystrophy, ALS and related muscle-debilitating diseases that impact physical strength, independence and quality of life. Together members of the organization help children and adults live longer and grow stronger.

Call MDA for the most updated services available.

National Kidney Foundation of CNY 731 James St., Suite 408 Syracuse, NY 13203 315-476-0311 877-8KIDNEY ncarbone@cnykidney.org www.cnykidney.org

New York, New Jersey and Connecticut.

The mission of the Scleroderma Foundation/Tri-State, Inc. Chapter is to provide educational and emotional support to people with scleroderma and their families; to stimulate and support research designed to identify the cause and cure of scleroderma as well as improve methods of treatment and; to enhance the public’s awareness of this disease.

Bereavement Support Groups Family Counseling Service of Northern New York Grief and Loss Support Group 200 Mullin Street, Suite 102 Watertown, NY 13601 315-782-4483 info@fcsnny.org fcsnny.org

Focuses on recovery from emotional pain caused by death and other losses.

Offered in two formats: A 12-week group that meets for two hours each week and a seven-week individual program with sessions lasting 45 minutes.

GriefShare Support Group www.griefshare.org

This outreach organization focuses on raising public awareness and offers free screenings in hopes of early detection.

Offers support to families and individuals coping with kidney disease as well as professional education, crisis funding and information on organ donation.

GriefShare provides a 13-week, bible-based seminar and support group for people grieving the death of someone close to them. Go to website to find a group near you. GriefShare groups meet weekly to help face these challenges and move toward rebuilding yoxur life. Free.

National Stroke Association

Calvary Chapel Syracuse Group 103 Grampion Road Liverpool, NY 13090 315-862-1313 (Darlene & Rick Pulsifer, Facilitators) Call for more information.

National Stroke Association’s mission is to reduce the incidence and impact of stroke by developing compelling education and programs focused on prevention, treatment, rehabilitation and support for all impacted by stroke.

Northside Baptist Church 7965 Oswego Road Liverpool, NY 13090 315-569-7248 (Gloria Manns, facilitator) Call for more information.

9707 E. Easter Lane, Suite B Centennial, Colo. 80112 1-800-STROKES info@stroke.org

Scleroderma Foundation Tri-State Chapter 59 Front St. Binghamton, NY 13905 607-723-2239 1-800-867-0885 bcowan@scleroderma.org www.sclerodermatristate.org

This organization serves the states of

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The Vineyard Church-Auburn Site 360 Grant Ave. Auburn, NY 13021 315-253-4969 (Andy Race, Pastor/ facilitator) Call for more information.

Owasco Reformed Church 5105 State Route 38A Owasco, NY 13021 315-784-5047 (Marlene Cuykendall, facilitator)

Call for more information.

Hope for Bereaved - Onondaga

4500 Onondaga Blvd.

Syracuse, NY 13219 Office, 315-475-9675; or helpline at 315475-4673 mail@hopeforbereaved.com www.hopeforbereaved.com

Hope for Bereaved offers counseling (by appointment), in person support groups, and a newsletter. Hope for Bereaved support groups meets from 6:30-8:30 p.m., unless otherwise indicated. Support groups include: Hope for Youth

This is for children/teens who have experienced the death of a parent/caregiver or sibling. Death of a Parent/Caregiver/ Relative/Friend/Sibling meets on the third Tuesday of the month, and the third Wednesday of the month. Youth who have experienced the death of a friend or relative may attend either group. Youth must be 6 or older.

miscarriage, stillbirth or newborn death or for parents whose child died by illness or accident, – group meets from 6:30-8:30 p.m. on the third Wednesday of every month.

Hope for Survivors

For those whom suicide leaves behind, the group meets the second and fourth Wednesday of the month.

Hope for Bereaved

Overdose

For those whose spouse, parent, child or friend died of a drug overdose. The group meets the first Tuesday of every month.

Hope for Bereaved, Child, Spouse, or Friend who died from homicide

Meet fourth Wednesday of the month 6:30 to 8:30 p.m.

Hope for Bereaved Support Group - Oswego

For adults whose parent, relative or friend have died, the group meets the second Tuesday of the month.

Hope for ‘Young at Heart’ Widow and Widowers

Those of middle age and older whose spouse, significant other died, the group meets the third Wednesday of the month.

Hope for Young Widows, Widowers, Engaged and Significant Others

Hope for Bereaved Parent(s)

Meets from 6:30-8:30 p.m. on the third Tuesday of the month.

For parents whose infant died of SIDS,

Hope for Bereaved Due to Drug

Oswego Hospital Cafeteria Conference Room 110 W. Sixth St. Oswego, NY 13126 315-342-6326 St. Lukes Health Services 299 E. River Road Oswego, NY 13126

This support group is sponsored meets the second Tuesday each month from 7-9 p.m. at Oswego Hospital, and the fourth Tuesday each month from 6:30-8:30 p.m. at St. Lukes Health Services. This confi-

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dB Audiology Associates, PC 5992 East Molloy Road Syracuse, NY 13211

Services / Products Available: n Baseline and monitoring testing for chemotherapy and other hearing – harmful medications n Hearing measurements for personal (medical, communication) or occupational (OSHA, DOT, law enforcement) purposes. n Hearing protection counseling and devices for loud recreational (music listening, hunting, motor sports, landscaping) and occupational (professional musicians, fire and police personnel) activities. n Hearing aid selection, fittings and repairs n Tinnitus evaluations and treatment.

If you have any questions or concerns regarding your hearing or how to protect it,

www.dbaudiologycny.com

Hearing Measurement services and advice provided by a NY State Licensed audiologist who has been providing professional hearing care to Central NY for over 40 years.

Give Doug Brown a Call!

315-410-1295

dential group helps grieving people find support.

recognizing that enjoying life does not deny loss and grief.

Hospice Grief Center

CNY Perinatal and Infant Bereavement Network

990 Seventh North St. Liverpool, NY 13088 315-634-1100 315-266-1943 www.hospicecny.org/grief-hospice

Hospice Grief Center provides free support to hospice families whose loved one has died while in Hospice of Central New York service during the past 13 months. Services are also provided to the community, however, and donations are appreciated.

Oswego Health Bereavement Support Group Behavioral Health 74 Bunner St. Oswego, NY 13126 Donna Lupien, facilitator.

315-342-6326.

Contact Donna Lupien for schedule and preliminary requirements. This group exists to provide support, encouragement and tools toward healing for clients who are going through the grieving process.

It explores activities that individuals find hard to do because they did that activity with the deceased; provides an educational discussion on normal stages of loss and grief; including: talking to the “empty chair” representing the loss; identifying any activities such as eating or sleeping that are now difficult and discussing strategies to get back to normal activities. Also included are exploration of the importance of rituals in the grieving process and memory; identifying family and friends who provide unconditional support; and

By Appointment

Crouse Hospital 736 Irving Ave. Syracuse NY 13210 315-281-9847

Networking service provided to families who experience the loss of a baby due to miscarriage, stillbirth, ectopic pregnancy, neonatal death and medical interruption of pregnancy. There are individual meetings available, referrals, information, groups held as requested and events for bereaved families. Call for more information. Free.

Pregnancy and Loss Support Group (PALS) Oswego Hospital 110 W. Sixth St. Oswego, NY 13126 315-342-4895

PALS is an independent support group which exists to encourage communication and provide support for complications during and after pregnancy, or through a loss such as miscarriage, ectopic pregnancy, stillbirth or newborn death. Call for more information. Meetings are held at 6:30 p.m. on the third Tuesday of the month in the Oswego Hospital cafeteria conference room.

Sudden Infant and Child Death Resource Center 6311 Court St. Road East Syracuse, NY 13057 315-251-1400, ext. 118 cmolina@contactsyracuse.org

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www.stonybrookmedicine.edu\sicd

The Sudden Infant and Child Death Resource Center provides comprehensive professional support to families whose infants die suddenly and unexpectedly of any cause. Family service programs include: literature and referrals, parent-to-parent contacts and bereavement support offered by telephone, as well as home visits to newly bereaved parents.

Also offered are educational programs to professionals and the community at large to increase public awareness and knowledge.

Syracuse Huntington’s Disease Support Group Liverpool Library 310 Tulip St. Liverpool, NY 13088 315-457-0310 jmirabito1@twcny.rr.com

Support group usually meets at 7 p.m. on the first Monday of the month. For more details and information, contact John Mirabito at the above email.

Cancer Services American Cancer Society Onondaga County Unit

6725 Lyons St. P.O. Box 7 East Syracuse, NY 13057 437-7025; 1-800-ACS-2345 24-hour hotline www.cancer.org

Services provided include information and referral, need-based transportation to and from medical appointments, support groups, peer support and group programs.

The organization offers wigs for cancer

Specialists in Integrative Oncology, General Integrative Health & Wellness, Acute Tick Bites & Treatment of Lyme Disease.

Angelica Martin,

MS, PA-C

Dina Schellinger,

MS, PA-C, PT

Integrative Lyme Disease Treatment

patients who need them. The American Cancer Society is always looking for volunteer drivers.

Associated Medical Professionals of NY, PLLC www.ampofny.com

child with cancer is ever turned away.

sources available to them right here in our Central New York community. Free. CancerConnects also provides a Complementary Therapy Program is a voucher award program that provides funding to cancer patients for several specific complementary therapy treatments.

Cancer Care

275 Seventh Ave. N.Y., NY 10001 800813HOPE info@cancercare.org www.cancercare.org

Associated Medical Professionals of NY, PLLC is a multi-specialty medical practice with nine offices in Cayuga, Madison, Oneida, Onondaga and Oswego counties.

The practice’s focus is on the treatment of urological conditions and cancers. A team of trained urologists, radiation oncologists, and pathologists along with a well-trained staff, delivers continuity of care unlike any other organization in the area. The mission of Associated Medical Professionals is to ensure that every patient contact results in a superior experience.

Cancer Care provides telephone, online and face-to-face counseling,support groups,education,publications and financial and co-payment assistance.

Professional oncology social workers offer personalized care, and all of our services are free of charge.

Camp Good Days- Central New York

The National Cancer Institute sponsors this hotline. This service allows callers to order free publications, locate FDA certified mammography facilities or talk to a cancer information specialist.

356 N. Midler Ave. Syracuse, NY 13206 315-434-9477 www.campgooddays.org

Camp Good Days provides residential camping programs at its recreational facility, located on the shores of Keuka Lake in Branchport, New York, as well as year-round recreational and support activities, in the Rochester, Buffalo, Ithaca and Syracuse areas for children with cancer and the entire family. Camp Good Days provides services for: children with cancer, children who have a parent or sibling with cancer and/or children who have lost a parent or sibling to cancer. Also offered are programs for women and men who have or have had cancer and for children touched by sickle cell anemia. All of the programs and services are free and no

National Cancer Institute- Cancer Information Service 1-800-4-CANCER (422-6237) cancergovstaff@mail.nih.gov www.cancer.gov

4th Angel Mentoring Program 866-520-3197 4thangel@ccf.org www.4thangel.org

The 4th Angel Mentoring Program offers free, one-on-one, confidential outreach and support from someone who has successfully made the same journey you are about to begin – the journey toward recovery.

This specially trained volunteer and cancer survivor – your 4th Angel – is someone who will talk and listen in a supportive setting. The 4th Angel Mentoring Program is part of The Scott Hamilton CARES Initiative, a national nonprofit organization.

Hope for Heather Ovarian Cancer Foundation

CancerConnects

5008 Brittonfield Pkwy, Suite 800 PO Box 2010 E. Syracuse, NY 13057 315-634-5004 cancerconnects@gmail.com www.cancerconnects.org

P.O. Box 2208 Liverpool, NY 13089 315-657-7879 support@hopeforheather.org www.hopeforheather.org

CancerConnects Volunteer Mentor Program pairs newly-diagnosed cancer patients with mentors who have been through a similar diagnosis, as well as through the process of treatment and recovery. Their trained volunteers provide a broad range of insight and support (from a single phone call to lasting friendships) and help patients take advantage of re-

This nonprofit, 501c3 organization raises money for ovarian cancer research and creates awareness and education in the community. Hope for Heather operates a speaker’s bureau to help increase education on ovarian cancer, an annual 5K run / walk, Breakfast at Tiffany’s Breakfast Show and supports the Upstate Cancer Hospital with its Angel Fund for patients.

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Look Good Feel Better Program

Oswego County Opportunities Cancer Services Program

Hotline: 1-800-395-LOOK (5665)

Provided by the American Cancer Society, the Look Good Feel Better program is free and provides hands-on makeup, skincare, wigs and head covering techniques to help manage the appearance-related side of cancer treatment. Self-help materials can be obtained free of charge by request through the Look Good Feel Better toll-free number, 1-800-395-LOOK. Materials are also offered in Spanish and bilingual programs are available in some areas.

239 Oneida St. Fulton, NY 13069 315-592-0830 www.oco.org

cancer. The program also offer diagnostic services and treatment.

The Saint Agatha Foundation

The Cancer Services Program provides free cancer screenings including clinical breast exams, mammograms, pap/pelvic exams and colon cancer screenings to uninsured women aged 40- 64; uninsured men aged 50-64; and uninsured or under-insured women younger than 40 years of age who are at risk of or have had a clinically significant finding for breast

“The Difference is clearly that you care very deeply about your work and the people you are caring for”

c/o National Philanthropic Trust 165 Township Line Road, Suite 1200 Jenkintown, Pa. 19046 888-878-7900 arush@nptrust.org www.saintagathafoundation.org

The Saint Agatha Foundation was founded in 2004 to provide support, comfort and care to breast cancer patients. This organization helps individuals – particularly the under-insured and uninsured – in the Central New York area by providing financial assistance to cover a range of costs for treatment and recovery.

13Thirty Cancer Connect 1035 7th North St, Suite E, Liverpool, NY, 13088 315-883-1862.

13thirty Cancer Connect, Inc. is a non-profit organization established in 2001 following the death of Melissa Sengbusch who was 19 years old when she died of acute myeloid leukemia. Since its beginning, first called Melissa’s Living Legacy Teen Cancer Foundation, 13thirty has become an internationally known and respected leader in the field of adolescent and young adult cancer.

Children / Family Services

In-home service for SENIORS by Seniors Seniors Helping Seniors in-home services is an exceptional program of caring and care where seniors who want to help are matched with seniors who are looking for help. w Cooking w Shopping w House maintanence & small repairs

w Overnight stays 24-hour care w Light housekeeping w Transportation w Companionship

w Yard work w Mobility assistance w Doctor appointments

In the Senior Helping Seniors family, everyone wins. Those who give and those who receive learn from each other everyday and all we hear about is how rewarding it is for both of them. For the help you want at a price you can afford. Seniors Helping Seniors in-home services is the place to call.

Onondaga, Madison, and Cortland Counties

Call Jen 315-280-0739

Oswego, Oneida, Cayuga, & Seneca Counties

Call Deb 315-720-4441 www.seniorshelpingseniors.com 66 - 2020 CNY Healthcare Guide

Car Seat Programs Oswego 70 Bunner St. Oswego, NY 13126 315-349-3545

Provides assistance to families to ensure that the car seat is installed correctly. Offers free seats to those who qualify.

Syracuse 1654 W. Onondaga St. Syracuse, NY 13204 315-424-1800 www.onhealthyfamilies.com

Provides free car seats for children up to 40 pounds to parents who receive WIC, Medicaid, or SNAP and complete a onehour course. Call for dates and times.

Casey’s Place

228 Lafayette Road Syracuse, NY 13205 315-492-9990 www.elmcrest.org

Casey’s Place provides planned, short

term, out-of-home respite for Central New York children and youth up to age 21 who have developmental disabilities and/or severe medical conditions. Programs include weekend and summer certified overnight respite, day programs (afterschool, school breaks, summer program), and a Friday evening teen respite/recreation program.

Catholic Charities of the Finger Lakes Catholic Charities Auburn 134 E. Genesee St. Auburn, NY 13021 315-253-2222 ccfl@dor.org www.catholiccharitiesfl.org

Legacy Nursing & Homecare, PLLC Generations Caring For Generations

Elizabeth O’Connor Owner ElizabethAO’Connor9@gmail.com 315-256-3210 1848 Kiley Rd. Cazenovia, NY 13035

Works with faith communities, government, elected officials and business leaders to meet human needs and effect public policy that addresses the needs of all people. Serves Cayuga, Ontario, Seneca, Yates and Cayuga counties.

Onondaga County 1654 W. Onondaga St. Syracuse, NY 13204 315-424-1800 www.ccoc.us

At the agency, neighborhood and home-based levels, Catholic Charities offers more than 25 programs and services including shelters and housing services for homeless women, children and men, preschool programs, after-school programs, infant care and parenting education, expectant parent counseling and case management, mental health services, case management and personal care services for elderly at home, emergency assistance for people in crisis, nutrition services for children and refugee resettlement.

Oswego County 808 W. Broadway Fulton, NY 13069 315-598-3980 www.ccoswego.com

Catholic Charities is a mid-sized human service agency providing many valuable programs and services to children, families and individuals. These wide-ranging programs works with faith communities, governments, elected officials and business leaders to meet human needs and effect public policy that addresses the needs of all people.

Central New York Coalition for Young Children with Special Needs cnypreschoolcoalition.org

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The CNY Coalition for Young Children with Special Needs is a collaboration of public and private agency professionals providing special education and other related services to children with special needs (age birth to 5 years) and their families. Meetings are held from 1:15-3:15 p.m. Fridays at Jowonio School, 3049 E. Genesee St., Syracuse.

adolescent psychiatrists, psychologists, social workers, and a nurse who work closely with families, empowering them to successfully support their children, both during and after treatment. The department provides services to children, aged 5-18, who have problems that range from mild behavior disorders to psychiatric illnesses.

Charity for Children

Elmcrest Children’s Center

7153 E. Genesee St. #3 Fayetteville, NY 13066 PO Box 204 Syracuse, NY 13206 315-436-4822 nina@charityforchildren.net www.charityforchildren.net

Charity for Children is nonprofit organization dedicated to providing financial and educational services to needy families in Central New York, specifically, children who suffer from disabilities, diseases and disorders.

Child Care Solutions

Syracuse Office 6724 Thompson Road Syracuse, NY 13211 315-446-1220; 888-729-7290 Auburn office 63 Genesee St. Auburn, NY 13021 315-446-1220; 888-729-7290 www.childcaresolutionscny.org

Child Care Solutions CNY assists families in Onondaga and Cayuga counties find high-quality and safe child care for free.

They also help child care providers attain training and professional development.

Free.

Child Safety Seat Program Oswego Health 110 W. Sixth St. Oswego, NY 13126 315-349-5712

Free safety checks are available on Wednesdays and Fridays by appointment with a state-certified child passenger safety technician.

Children and Family Services Program 98 N. Second St. Fulton, NY 13069 315-326-3555 www.oswegohealth.org/services/ behavioral-services

This facility offers children and a private setting to receive mental health care. The multidisciplinary team consists of child/

Main Campus 960 Salt Springs Road Syracuse, NY 13224 315-446-6250 Syracuse 3532 James St. Syracuse, NY 13206 315-463-9415 Binghamton 225 Front St. Binghamton, NY 13905 607-296-4515 Cortland 49 Grant St. Cortland, NY 13045 315-299-4211 Mexico 3358 Main St. Mexico, NY 13114 315-963-2033 www.elmcrest.org

Elmcrest Children’s Center is a multi-service treatment and education center for children with emotional, behavioral, and psychiatric disturbances along with children with developmental disabilities and serious medical conditions. Together with their families, youngsters are served in 20 different programs ranging from early education and family support to long-term residential treatment, critical care and pediatric respite programs.

Family Planning Service 428 W. Onondaga Street Syracuse, NY 13202 315-435-3295

Family Planning Service provides low and no-cost reproductive health services to teens, women and young men at three clinics are located on the near-west side of Syracuse, North Syracuse and downtown in the Civic Center. Appointments are available six days/week, days and evenings, depending on location. Services include reproductive health exams, a variety of birth control methods, Rapid HIV testing, STD testing and treatment, pap smears, walk-in pregnancy testing with non-directive options counseling, as well as free emergency contraception and con-

68 - 2020 CNY Healthcare Guide

doms. Services are provided on a sliding fee scale and most insurance is accepted.

Assistance with applications for NYS Family Planning Benefit Program and presumptive Medicaid for pregnancy is provided.

FPS is a joint project of the Syracuse Model Neighborhood Facility and the Onondaga County Health Department.

Family Support Network

Huntington Family Centers 405 Gifford St., Syracuse, NY 315-476-3157 www.huntingtonfamilycenters.org

This program is for pregnant mothers and parents of all ages and is voluntary and free. The Family Support Network program provides support and home visitation on an as-needed basis to pregnant/ parenting adults. Group sessions take place three mornings a week and provide parenting education, basic life skills, information and linkages to other community programs. The group experience promotes peer support, fosters friendships and lessens feelings of isolation.

Couple and Family Therapy Center Syracuse University 601 E. Genesee St. Syracuse, NY 13210 315-443-3023 http://falk.syr.edu/Marriage-FamilyTherapy/

The Couple and Family Therapy Center provides affordable, confidential counseling and therapy services to families, couples, and individuals who are coping with life’s challenges, including resolving marital and couple difficulties; easing relationship or communication struggles; helping a troubled child, teenager, or family; moving beyond family violence or substance abuse; or dealing with emotional distress such as anxiety or depression. Therapists are students in the department’s master’s and doctoral programs who are practicing from a family systems perspective, focusing on relationship issues. Students practice under faculty supervision. Open to community. Free.

Head Start of Oswego County

239 Oneida St. Fulton NY 13069 598-4711 or 800-359-4711 children@oco.org www.oco.org/education-services/headstart-upk

Provided at no cost to families, Head Start is a preschool program with the goal of promoting kindergarten readiness through a variety of learning materials and

developmentally appropriate opportunities that assist children in developing academically, socially and emotionally. Family involvement is strongly encouraged. A program of Oswego County Opportunities, Head Start Pre-K has seven centers located throughout Oswego County and enrolls children from all nine county school districts with locations in Fulton, Mexico, Oswego, Phoenix, West Monroe and Williamstown.

H.O.M.E., Inc.

831 James St. Syracuse, NY 13202 315-472-5110 agency@homeincny.org www.homeincny.org

H.O.M.E. Inc. helps people with developmental disabilities and their families find the services and entitlements they need to lead full lives and function as active participants in their communities., Residential Habitation program provides housing and living skills to disabled people in their own home. Also offers after-school and blended programs. Serves Syracuse, Onondaga, Oswego, Cortland and Cayuga counties.

Huntington’s Family Support Services

SENIOR CITIZEN HOUSING

405 Gifford St. Syracuse, NY 13204 315-476-3157

Huntington’s Family Support Network is a year-round parenting program for parents of all learning abilities with the goal of improving family functioning and helping parents develop the skills, abilities and insights to successfully care for their children. The Family Support Network program provides support and home visitation on an as-needed basis to pregnant/ parenting adults. Group sessions take place three mornings a week and provide parenting education, basic life skills, information and linkages to other community programs.

Huntington’s Young Parents Program 405 Gifford St. Syracuse, NY 13204 315-476-3157

Huntington’s Young Parents program serves to provide parents 21 and younger with the necessary and appropriate skills to build healthy relationships with their children.

Multiple Sclerosis Resources of Central New York, Inc.®

APPLICATIONS NOW BEING ACCEPTED.

SIMEON DEWITT

150 E. 1st St. Oswego, NY 13126 315-343-0440

TOWPATH TOWERS 100 Rochester St. Fulton, NY 13069 315-598-4700

SPRINGBROOK APARTMENTS 4920 N. Jefferson St. Pulaski, NY 13142 315-298-6101

THE FOLLOWING SERVICES ARE INCLUDED IN YOUR RENT • Trash Collection • New Appliances • Bus for shopping/groceries • Heat, Electricity & Hot Water • Snow Removal & Lawn Care • Planned Activities • All repairs & maintenance Preference given for veterans & spouses of veterans

Equal Housing Opportunity Supervised by NYS DHCR

MAURO-BERTOLO THERAPY SERVICES, P.T., P.C.

“Dedicated to creating awareness and providing resources to improve the lives of individuals with multiple sclerosis and their families”

Some Services We Provide: n Transportation to Medical Appointments n Educational Programs n Current Information n Loan of Equipment n Support Groups n Newsletters n Referrals

Physical Therapy providing the most advanced and up-to-date treatment techniques in:

A Local Agency with your interest in mind!

Spine Care • Chronic Pain • Orthopedic & Sports Injuries Hand & Wrist Therapy • TMJ & Craniofacial Pain

Call today to register, ask questions or become a Volunteer!!

P.O. Box 237 – East Syracuse, New York (315) 438-4790 www.msresources.org E-mail: msrofcny@msrofcny.org

One of the few practices with specialized rehabilitation for Women’s and Men’s Health Issues, including Incontinence • Pelvic Disorders • Post Prostatectomy • Obstetrical Pain • Cicero Professional Building – 6221 State Route 31, Suite #103 – Cicero, NY 13039

Phone (315) 699-1009 • Fax (315) 699-1094

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It’s About Childhood and Family, Inc. 2610 S. Salina St., Suite 3 Syracuse NY 13205 315-443-8628; 315-482-0541 info@iacaf.org or mgilbert@iacaf.org www.iacaf.org

It’s About Childhood & Family is a notfor-profit clinical and educational resource center whose goal is to empower families to develop independence in handling life’s struggles by utilizing a collaborative and trauma-informed framework which is not reliant upon a label or diagnosis. Services include play and individual therapy; family therapy; parent education and support groups; psycho-educational assessments; consultations, workshops and training for schools and other community agencies.

Services can be paid by volunteer service at a community agency or on sliding scale.

Jewish Family Services Hodes Way 4101 E. Genesee St. Syracuse, NY 13214 446-9111, info@sjfs.org www.sjfs.org

Syracuse Jewish Family Service helps individuals and families in the Jewish and general communities maximize their self -determination, realize their potential and live with dignity. Under the Menorah Park umbrella, the SJFS team of caring professionals provides human services that include counseling and mental health services (Medicare, private insurance and sliding fee scale), Solutions Geriatric Care Management, Kosher Meals on Wheels, advocacy, volunteer opportunities, outreach and educational programming.

Liberty Resources, Inc. www.liberty-resources.org

Main Office 1045 James St. Syracuse, NY 13203 315-425-1004 Madison County 218 Liberty St. Oneida, NY 13421 315-363-0048 Oswego County 945 S. First St. Fulton, NY 13069 315-598-4642 Cayuga County 75 Genesee St. Auburn, NY 13021

Liberty Resources, Inc. offers a wide variety of services for Children and Families,

including therapeutic counseling, schoolbased mental health counseling, family foster care, family reunification, kinship caregiver, placement diversion, multi-systemic therapy, health home services, and a domestic violence support program. early intervention services for children from birth to age 5 are available through Liberty POST. Liberty Resources is dedicated to providing progressive services in the least restrictive, most community-based setting possible for each individual.

ga County, is licensed and regulated by NY State Office of Children & Family Services and the NY State Department of Education.

Mid-State Early Childhood Direction Center

Peace, Inc. 217 S. Salina St., Second Floor Syracuse, NY 13202 315-470-3300 info@peace-caa.org www.peace-caa.org Family Resource Centers:

Syracuse University 302 Huntington Hall Syracuse, NY 13244 1-800-962-5488; 315-443-4444 ecdc@syr.edu ecdc.syr.edu

This regional information and referral agency serves several regions in Central New York. Free and confidential information is available for families and service providers with children from birth to 5 years old who have special needs. The center has resources on development, behavior, disability, inclusion, and county and regional services. Technical assistance and training workshops are also offered for parents and providers at no cost.

Onondaga Healthy Families Civic Center 421 Montgomery St. 9th floor Syracuse, NY 13201 315-435-2000 www.onhealthyfamilies.com

Onondaga Healthy Families, a program of the Onondaga County Health Department, offers a range of services for infants, children, new moms, and parents. Serving Onondaga County; services provided in family homes or location of choice, or in handicapped accessible facilities on public transportation routes.

Parkside Children’s Center

Parkside at Dr. King Elementary School 416 E. Raynor Ave. Syracuse, NY 13202 Parkside at HW Smith Pk-8 1130 Salt Springs Road Syracuse, NY 13224 315-468-1632 www.arcon.org

Parkside Children’s Center, a division of Arc of Onondaga, has provided high quality, comprehensive educational services to children in our community for over 60 years. Our inclusive preschool program, serving 3-and 4 year-olds within Ononda-

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Sites Parkside at Dr. King 416 East Raynor Ave. Syracuse, NY 13202 Parkside at HW Smith 1130 Salt Springs Road Syracuse, NY 13224

County East Family Resource Center 722 W. Manlius St. East Syracuse, NY 13057 315-437-7071 CountyEastFRC@peace-caa.org County South Family Resource Center 12 Clinton St. Tully, NY 13159 315-696-8203 CountySouthFRC@peace-caa.org County West Family Resource Center 93 Syracuse St., #700 Baldwinsville, NY 13027 315-638-1051 CountyWestFRC@peace-caa.org Eastside FRC 202 S. Beech St. Syracuse, NY 13210 315-470-3325 EaststideFRC@peace-caa.org Emma L. Johnston Southside FRC 136 Dr. Martin Luther King West Syracuse, NY 13205 315-470-3342 SouthsideFRC@peace-caa.org Westside FRC 200 Wyoming St. Syracuse, NY 13204 315-470-3352 WestsideFRC@peace-caa.org

PEACE, Inc. is a nonprofit community-based organization with the mission of helping people in the community realize their potential for becoming self-sufficient by providing families programming and training to move from poverty to self-sufficiency. PEACE, Inc. provides a continuum of services for the entire family from infants to the elderly. The majority

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of individuals PEACE, Inc. serves have incomes placing them at or below the Federal poverty guidelines.

Prevention Network – Parenting Programs 906 Spencer St. Syracuse, NY 13204 315-471-1359 www.preventionnetworkcny.org

Prevention Network offers a variety of parenting programs (i.e. Parenting Wisely, Guiding Good Choices, Strengthening Families) that support parents in helping their children navigate today’s toxic culture. They also offer family support navigators for families seeking to overcome addiction. Free.

Purpose Farm

1454 W. Genesee Road Baldwinsville NY 13027 info@puposefarm.org www.purposefarm.org

Purpose Farm is a free 501c3 youth mentorship program and animal rescue.

The family farm connects children aged 6 to 18 who have emotional trauma from neglect, abuse and/or being bullied, and kids who have trouble adapting socially, with farm animals that have been rescued.

Through animal and human mentors these children may regain their hope, inspiration and confidence. Visitation by appointment only.

Syracuse Jewish Family Services Hodes Way 4101 E. Genesee St. Syracuse, NY 13214 446-9111 info@sjfs.org www.sjfs.org

Syracuse Jewish Family Service helps individuals and families in the Jewish and general communities maximize their self -determination, realize their potential and live with dignity. Under the Menorah Park umbrella, the SJFS team of caring professionals provides human services that include counseling and mental health services (Medicare, private insurance and sliding fee scale), Solutions geriatric care management, kosher Meals on Wheels, advocacy, volunteer opportunities, outreach and educational programming.

Syracuse Community Health Center 819 S. Salina St. Syracuse, NY 13202 315-476-7921 www.schcny.com

Syracuse Community Health Center (SCHC) is made up of 15 neighborhood-based health centers located throughout Onondaga County. SCHC staff make up a comprehensive professional resource enabling Syracuse Community Health Center to offer a wide range of primary and urgent medical, dental and behavioral health services to those in the greater Syracuse community who might otherwise be excluded from the health care system. SCHC provides health care for all persons, regardless of financial status. A sliding fee plan is available for eligible individuals, based on family size and income, assuring health care services for all.

Syracuse Model Neighborhood Facility, Inc. 401 South Ave. Syracuse, NY 13204 315-474-6823 info@swccsyr.org smnfswcc.org

SNBF’s Mainstream provides respite services to youth and young adults with developmental challenges through participation in various social, recreational and personal development activities. Its Family 1st program seeks to reduce negative behavior in youth aged 10-19 through work with them and their families to identify and eliminate contributing factors to negative behavior.

Youth & Teen Afterschool

Huntington Family Centers 405 Gifford St., Syracuse 315-476-3157 www.huntingtonfamilycenters.org

Youth Program: Offers children 5 to 12 years of age residing on the west side of Syracuse to come to Huntington for its year-round, safe, structured, and supportive atmosphere away from the perils of the street. During the school year, group programs are offered Monday through Friday from 3-5:30 p.m. Huntington also offers a day camp experience during July and August, Monday through Friday from 9 a.m. to 4 p.m.

Teen Program: Provides a positive youth development experience Tuesday through Thursday 5:30 to 8 p.m. Youth 13-19 years old residing on the west side of Syracuse are eligible.

Participation in these programs are by registration or referral. Funded by a grant from the Syracuse/Onondaga County Youth Bureau and the New York State Office of Children and Family Services.

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See also Agencies – American Red Cross, Salvation Army, Oswego County Opportunities, Department of Social Services

Disability-Related Services Advocates Incorporated

Advocacy Center West 636 Old Liverpool Road Liverpool, NY 13088 Advocacy Center East 300 S. Manlius St. Fayetteville, NY 13066 info@advocatesincorporated.org 315-469-9931 www.advocatesincorporated.org

Advocates is a parent-directed organization offers support services to individuals with developmental disabilities and their families as they navigate the complexities of the legal, social, medical and educational systems. Advocates work with individuals with a variety of intellectual and developmental disabilities including autism, cerebral palsy, Down syndrome, muscular dystrophy and epilepsy.

Arc of Onondaga County 600 S. Wilbur Ave. Syracuse, NY 13204 315-476-7441 www.arcon.org

Arc of Onondaga assists individuals with developmental disabilities achieve their fullest potential and believes that all people with developmental disabilities will be respected, contributing citizens who will achieve their fullest potential for independence and inclusion in the community.

Programs and services include community residential, day habilitation, recreational, respite reimbursement, vocational opportunities through Monarch, clinical services through Horizons Clinic, and early intervention and pre-school programs through Parkside Children’s Center.

ARC of Oswego County/ Oswego Industries 7 Morrill Place Fulton, NY 13069 315-598-3108 info@oswegoind.org oswegoindustriesinc.org

ARC of Oswego County is a private, not-for-profit organization for individuals with intellectual and other developmental disabilities. Children’s services include: Family-centered early intervention services, specialized training and therapy, parent advocacy and training service, training and consultation to community

based childcare and preschool programs, Medicaid services coordination. Adult services include: senior day habilitation program, guardianship, community recreation and leisure services, and recreational respite services.

Aurora of CNY

518 James St., Suite 100 Syracuse, NY 13203 422-7263; 422-9746 (TTY/TDD) auroracny@auroraofcny.org www.auroraofcny.org

This organization provides people with hearing or vision impairment and their families with support and advocacy services. These services are available to people of all ages and covers Cayuga, Onondaga and Oswego counties.

provides individualized services for people with developmental disabilities and their families in Oneida, Herkimer, Madison, Lewis, Onondaga, Oswego, Cortland and Cayuga counties. Central New York DDSO works in partnership with families, voluntary agencies, and local governments to design, develop, and deliver programs and services that meet the needs of each individual and his or her family.

CNY Autism Society of America 4465 E. Genesee St. PMB 252 Dewitt, NY 13214 315-447-4466 cnyasa@yahoo.com

www.cnyasa.org

The CNY ASA is committed to assisting families affected by autism, reaching out to the community to promote awareness, disseminate information and provide educational and recreational programming.

The CNY ASA seeks to combine efforts with complementary organizations to positively impact the lives of individuals living with an autism spectrum disorder and their loved ones.

CNY Services

518 James St., Suite 240/280 Syracuse, NY 13203 315-478-2453

Behavioral Health Services

74 Bunner St. Oswego, NY 13126

315-326-4100

www.oswegohealth.org/behavioral services

Oswego Health’s Behavioral Services of fers a wide range of psychiatric services to area residents from children age 5 through older adults. The Behavioral Services

Department has several programs to meet the care needs of the community.

They include Child and Family Services in-treat ment, out-treatment, and children and

youth, as well as referrals, admissions, and

insurance coverage.

Brain Injury Association of NYS

4 Pine West Plaza, Suite 402

Albany, NY 12205

518-459-7911

Family Helpline: 1-800-446-6443

info@bianys.org www.bianys.org This organization offers FACT centers throughout NYS. The CNY program is for people who sustain a brain injury before age 22 and their families. Services include educational plans, troubleshooting and other support.

Central New York Developmental Disabilities Regional Office (CNYDDRO) Syracuse Administrative Office 187 Northern Concourse North Syracuse, NY 13212 315-473-2949

Central New York Developmental Disabilities Services Office (DDSO) is an agency of the New York State Office of People with Developmental Disabilities (OPDD). It

OCO has a vision for the future. That’s why we’re committed to our mission: empowering people, OCO has a vision for the future. That’s why we’re supporting our communities, and changing lives for committed to our mission: empowering people, the better. With over 50 services that include housing, supporting our communities, and changing lives for care management, addiction recovery, education, health the better. With over 50 services that include housing, care, transportation, crisis services, advocacy and care management, addiction recovery, education, health care, transportation, crisis services, advocacy and prevention for all ages, we’re investing in people, prevention for all ages, we’re investing in people, building futures and changing lives. building futures and changing lives.

Making a difference – it’s what we do!

Making a difference – it’s what we do!

Oswego County Opportunities Oswego County Opportunities 315-598-4717 315-598-4717 www.oco.org www.oco.org info@oco.org info@oco.org

Did you know...

2020 CNY Healthcare Guide - 73

www.cnyservices.org

Central New York Services, Inc. (CNYS) is a private, not-for-profit Behavioral Health Organization dedicated to improving the quality of life for individuals and families affected by mental illness and substance abuse. Through partnerships with other private and government agencies, CNYS offers professional counseling, residential services and day-to-day support to individuals and families in Onondaga, Oneida, and Madison counties.

Community Options, Inc. 216 W. Manlius St. East Syracuse, NY 13057 315-431-9859 Cynthia.Barnaby@comop.org www.comop.org

Community Options, Inc., a nationally-based nonprofit 501(c) (3) organization, offering those who have disabilities residential and day rehabilitation, group homes, health care, employment services and independent living options. Community Options develops residential and employment supports for people with severe disabilities, utilizing technology and training.

David’s Refuge

8195 Cazenovia Road Manlius, NY 13104 315-682-4204 www.davidsrefuge.org

David’s Refuge is a free retreat for parents and guardians who care for children with special needs or life-threatening medical conditions. The organization also offers several events throughout the year that cater to parental caregivers who have stayed at David’s Refuge.

Access CNY

1603 Court St. Syracuse, NY 13208 315-455-7591 TTY: 315-455-1794 info@accesscny.org www.accesscny.org

AccessCNY supports people with developmental disabilities, acquired brain injuries (ABI) and mental health issues offering an array of person-centered supports to individuals of all ages and abilities.

Epilepsy Pralid, Inc.

6493 Ridings Road, Suite 115 Syracuse, 13203 315-477-9777 info@epiny.org www.epiny.org

Epilepsy-Pralid, Inc. (EPI) is committed to fulfilling the original purpose and intent of both legacy organizations by providing high-quality, tailored services to individuals and caregivers affected by brain injury, epilepsy, all developmental disabilities and other neurological conditions.

Exceptional Family Resources 1820 Lemoyne Ave. Syracuse, NY 13208 315-478-1462 www.contactefr.org

EFR partners with individuals with developmental disabilities and their families, providing services, information, advocacy and other supports to enhance lives and foster community acceptance. Services include recreation programs and manuals, individualized services, community habilitation, service coordination, advocacy, resource manual, family education and training, senior caregivers’ program, Parent to Parent of New York and supported employment.

Family Tapestry, Inc.

OnCare- John H. Mulroy Civic Center 421 Montgomery St. Syracuse, NY 13202 315-435-2884 info@oncaresoc.org www.oncaresoc.org/resources/familytapestry

Family Tapestry is dedicated to helping families of children with severe emotional disturbances navigate and be part of the systems that serve their children and families. These systems include, mental health, juvenile justice, child welfare and the office for people with developmental disabilities.

Family Tapestry has partnered with OnCare to ensure that our families’ voices and concerns are being heard and acted upon.

GiGi’s Playhouse

5885 E. Circle Drive, Suite 250 Cicero, New York 13039 (Inside Drivers Village, Green Entrance, Second Floor) 315-288-PLAY (7529) syracuse@gigisplayhouse.org https://gigisplayhouse.org/syracuse

GiGi’s Playhouse is a one-of-a-kind achievement center for individuals with Down syndrome, their families and the community. GiGi’s Playhouse offers more than 25 therapeutic and educational programs that advance literacy, math skills, motor skills and more; all of which are free of charge. Programs are created by professional therapists and teachers who generously donate their time and

74 - 2020 CNY Healthcare Guide

expertise. All programs are based on best practices for Down syndrome learning styles and customized to ensure individual success. GiGi’s Playhouse serves infants through adults. Headquartered in Hoffman Estates, Ill., GiGi’s Playhouse currently has 31locations throughout the United States and Mexico.

Learning Disabilities Association of CNY 212 E. Manlius St. East Syracuse, NY 13057 315-432-0665 ldacny@ldacny.org

This organization aims to enhance the quality of life for children and adults with learning disabilities and ADHD by providing advocacy, programs and educational resources. It serves Oswego, Onondaga, Madison, Cortland and Cayuga counties.

LDACNY is an affiliate of the Learning Disabilities Association of New York State is the only statewide association in New York that specifically represents the needs and interests of children and adults with learning disabilities, their families and professionals who support them.

Leukemia and Lymphoma Society – Western and CNY Chapter 4043 Maple Road, Ste. 105 Amherst, NY 14226 716-834-2578 www.lls.org/wcny

This organization’s mission is to cure blood related cancers such as leukemia, lymphoma, Hodgkin and myeloma. It aims to improve the quality of life of patients and their families with support, referrals, information and some financial aid.

Lupus Alliance of Upstate New York 438 Main Street, Stuie 203 Buffalo, NY 14202 1-800-300-4198 info@lupusupstateny.org www.lupusupstateny.org

This organization is dedicated to improving the quality of life for lupus patients and their families. Its mission is to educate and inform lupus patients, their families, the medical community and the general public by providing moral support, encouragement and service. It also promotes research in hopes of finding a cure.

Make-A-Wish® Central New York 5005 Campuswood Drive East Syracuse, NY 13057 315-475-9474; 1-800-846-9474 www.cny.wish.org

This organization grants wishes to children who are between 2 1/2 to 18 years old with life-threatening medical conditions. Eligibility is determined by condition. Make-A-Wish®Central New York serves 15 counties including Broome, Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Otsego, Oswego, St. Lawrence, Tioga & Tompkins.

Margaret L. Williams Developmental Evaluation Center

215 Bassett St. Syracuse, NY 13210 315-472-4404 info@developmentalevaluationcenter.com www.developmentalevaluationcenter.com

The DEC primarily provides assessments and referral services for children birth through 6 years of age who are at risk for or have a developmental disability.

The DEC has a special focus on children with autism spectrum disorders through diagnosis, consulting and therapy services.

Referrals are accepted through parents, professionals and agencies. The DEC staff consists of physicians, psychologists, early childhood and special education specialists, speech/language pathologists, occupational and physical. An interdisciplinary approach is used with a team of appro-

with special needs shall be protected from abuse, neglect and mistreatment. This will be accomplished by assuring that the state maintains the nation’s highest standards of health, safety and dignity; and by supporting the dedicated men and women who provide services.

priate professionals to meet individual children’s needs.

Multiple Sclerosis Resources of CNY P.O. Box 237 6743 Kinne St. E. Syracuse, NY 13057 315-438-4790; 1-800-975-2404 msrofcny@msrofcny.org www.msresources.org

Next Step Program

Founded in 1988, this organization provides local services to individuals with MS in CNY, Upstate and the Southern Tier to help meet their daily needs. Services include: transportation, loan of durable medical equipment, educational programs, referrals, a lending library, scholarship grants for aqua therapy, local support groups, and a newsletter, The “MS Chronicles,” published six times a year.

NYS Justice Center for the Protection of People with Special Needs 161 Delaware Ave. Delmar, New York 12054-1310 518-549-0200; Abuse Line 855-373-2122 www.justicecenter.ny.gov

Aims to protect the rights of people with disabilities in New York State. People

215 Bassett St. Syracuse, NY 13210 315-472-4404 info@developmentalevaluationcenter.com www.developmentalevaluationcenter.com

Next Step is a program designed to help families begin navigating the journey of caring for their child with a developmental disability by providing important support and direction. The Next Step Program supports families in Onondaga County and the surrounding area by offering up to three home visits and/or telephone consultations to help parents as well as providing information packets to parents with resources, treatment approaches and local community services for Central New York.

Office of Temporary and Disability Assistance 40 North Pearl St. Albany, NY 12243

For New Patients with No Insurance:

EXAM, CLEANING $ EXAM, CLEANING & X-RAYS . . . . . . . . $.

98 & X-RAYS . . . . . . . . . 98

For New Patients with No Insurance:

n Free Teeth Whitening for All New Patients. n Dentures, Partials, Implant restoration & Placement. n Free Teeth Whitening for All New Patients.

Extractions, Root Canals,&Fillings n Dentures, n Partials, Implant restoration Placement. n “Laughing Available. n Extractions, Root Canals,Gas” Fillings n “Laughing Gas” Available.

n Special

• Care Management for Adults and Children

n needs Special needs patients patients welcome! welcome!

• Assertive Community Treatment

Care Management for Adults ••Home and Community Based and Children Services for HARP Plans

Assertive Community ••Peer Services Treatment • Vocational Services Home and Community Based • Peer Services ••Outpatient Behavioral Health • Care Coordination and Crisis Services for HARP Plans Treatment •Intervention Vocational Services for Youth and Management • Forensics OutpatientCare Behavioral Health Families • Care Coordination and Crisis Treatment Intervention for Youth and Families 620 Erie Blvd. West, Suite 302 315.472.7363 Circare is a New York State Department of Health Designated Lead http://cir.care Health Home for Oswego, Cayuga, Onondaga, Madison, Cortland, 620 Erie Tompkins, Blvd. West, Tioga, Suite 302 Broome, and Chemung Counties.

315.472.7363

458-014_InGoodHealthAdvert_D100.indd 1

620 Erie Blvd. West Suite 302 Syracuse NY 13204

315.472.7363

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6/19/17 9:08 AM

http://cir.care

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n Most Most n Insurances Insurances accepted accepted

QUALITY FAMILY DENTAL Gideon Dr. GideonDr. Ochiabuto Dr. Julian Austin Dr. Gideon Ochiabuto Ochiabuto

“New Fulton Office” 4309 St.,St., Dewitt 521E.E.Genesee Washington East Broadway St., Office” 4309Syracuse, E. (on Genesee St., Dewitt 610 “New the bus 120Fulton Cayuga St. NYline) 13202 Fulton, NY 13069 thebus bus line) 120593-7227 Cayuga St. (on(on the line) 218-7366 • 469-7322 315-593-7227 315-218-7366 218-7366|•315-469-7322 469-7322 qualityfamilydental.net 593-7227

qualityfamilydental.net

2020 CNY Healthcare Guide - 75

1-800-342-3009 nyspio@otda.ny.gov www.otda.ny.gov

The Office of Temporary and Disability Assistance (OTDA) is responsible for supervising programs that provide assistance and support to eligible families and individuals. OTDA’s functions include: Providing temporary cash assistance; providing assistance in paying for food; providing heating assistance; overseeing New York State’s child support enforcement program; determining certain aspects of eligibility for Social Security Disability benefits; supervising homeless housing and services programs; and providing assistance to certain immigrant populations.

Onondaga County Health Department-Early Intervention/ Special Children’s Services

421 Montgomery Street Syracuse, NY 13202 315-435-3230 www.ongov.net/health

This department assists young children with developmental and physical disabilities, including speech and walking difficulties.

Parent to Parent of New York State 1-800-971-1588 www.parenttoparentnys.org

Parent to Parent of New York State builds a supportive network of families to reduce isolation and empower those who care for people with developmental disabilities or special healthcare needs to navigate and influence service systems and make informed decisions. Serves the counties of Cayuga, Cortland, Herkimer, Lewis, Madison, Oneida, Onondaga and

Oswego.

Parents of Special Children 808 West Broadway Fulton, NY 315-297-4438 ericagiblin.psc@gmail.com see their Facebook page

This family-support organization offers services to developmentally disabled persons and their families. Families are assisted with the costs of respite care and the purchase of goods related to the person’s disability. Also offered are information and referral, parent networking and parent workshops.

Person to Person – Citizen Advocacy Office www.ppcadvocacy.org

Free and Subsidized Health Clinics Amaus Medical Services 259 E. Onondaga St. Syracuse, NY 13202 315-424-1911

315 592-3500 Mexico Health Center 5856 Scenic Ave Mexico, NY 13114 315- 963-4133

Amaus Medical Services at Cathedral is a walk-in interim primary care facility for persons who are without insurance and with limited access to health care. The doctors and staff provide a compassionate system of health management for many common diseases as well as sick visits.

East Hill Family Medical, Inc. / Summit Pediatrics East Hill Family Medical 144 Genesee St. Auburn, NY 13021 315-253-8477 Summit Pediatrics 13 N. Fulton St. Auburn, NY 13021 315-253-8477

East Hill Family Medical and Summit Pediatric, a practice of East Hill, offer a variety of medical services within Cayuga County, including primary care and preventive care services. The community health center has a dental office, adult medicine office and pediatric office and offers addiction medicine as well as family planning services. It accepts a wide variety of insurance coverage, and offers some same-day appointments to ensure an exceptional patient experience. Adult medicine offices

The Center for Reproductive Health at Oswego 10 George St., Suite 200 Oswego, NY 13126 315-342-0888

are open until 7 p.m. or 8 p.m. Monday through Thursday.

Federally Qualified Health Centers

Parish Health Center 10 Carlton Drive Parish, NY 13131 315-625-4388

Cayuga County East Hill Family Medical, Inc 144 Genesee St. Auburn, NY 13021 315-253-8477

Phoenix Health Center 7 Bridge St. Phoenix, NY 13135 315-695-4700

Onondaga County

Pulaski Health Center 61 Delano St. Pulaski, New York 13142 315- 298-6564

Syracuse Community Health Center 819 S. Salina St. Syracuse, NY 13202 315 476-7921 http://schcny.com/

Oswego County

Northern Oswego County Health Services, Inc. 61 Delano St. Pulaski, NY 13142

Fulton Health Center 510 S. Fourth St. Suite 600 Fulton, NY 13069

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School Based Health Center @ APW Elementary 640 County Route 22 Parish, NY 13131 315-625-5213

School Based Health Center @ APW High School 639 County Route 22 Parish, NY 13131 315-625-5213

Onondaga County 7000 E. Genesee St, D Building Fayetteville, NY 13066 315-445-7903 Oswego County 157 E.First St. Suite #9 Oswego, NY 13126 315-593-2303

Unpaid volunteers work as advocates for developmentally disabled individuals at risk of social isolation. Person to Person finds people who will share a visit to the mall, an ice cream, a walk around town, an hour or two of caring. This advocate is supported by the Citizen Advocacy office to see the individuals’ needs are met.

Self-Direct Inc.

43 Oswego St. Baldwinsville, 13027 315-635-5374; 1-877-540-1977

www.selfdirectinc.com

Serves people with traumatic brain injury (TBI) with a wide variety of services including, independent living skills training and environmental modifications, intensive behavioral program, home and community support services, community integration counseling. Client must be referred through the TBI waiver program.

Upstate Cerebral Palsy 125 Business Park Drive Utica, NY 13502 upstatecp.org 315-724-6907

believes everyone should be able to thrive and live the most fulfilling life possible.

Upstate Cerebral Palsy employs more than 2,000 staff at more than 80 sites throughout seven counties. The organization is always in need or health professionals, including registered nurses, licensed practical nurses, direct support professionals, residence managers.

Disabled – Accessibility Modification Advocacy and Accessibility Programs (through Arise)

Upstate Cerebral Palsy is the premier provider of direct-care services and programs to thousands of children and adults who are physically, developmentally or mentally challenged and their families. It

Onondaga County 635 James St. Syracuse, NY 13203 315-472-3171 TTY: 315-479-6363 Oswego County 9 Fourth Ave.

Free and Subsidized Health Clinics School Based Health Center @ Lura Sharp Elementary 2 Hinman Road Pulaski, NY 13142 315-298-2570

School Based Health Center @ Mexico Middle School 16 Fravor Road Mexico, NY 13114 315-963-8400 ext. 4208

School Based Health Center @ Pulaski Middle-Senior High School 4624 Salina Street Pulaski, NY 13142 315-298-269

School Based Health Center @ Sandy Creek School 124 Salisbury St. Sandy Creek, NY 13145 315-387-6815

Pulaski Dental

61 Delano St. Pulaski, NY 13142 315-298-6815

Fulton Dental

510 South Fourth Street Suite 600 Fulton, NY 13069 315-297-4760

School Based Health Center Dental @ Sandy Creek School 124 Salisbury St. Sandy Creek, NY 13142 315-387-3620

School Based Health Center Dental @ Fairgrieve Elementary School 716 Academy Street Fulton, NY 13069 315-593-5550

Federally qualified health centers are community-based health care providers that receive funds from the HRSA Health Center Program to provide primary care services in underserved areas. They must meet a stringent set of requirements, including providing care on a sliding fee scale based on ability to pay and operating under a governing board that includes patients. Federally qualified health centers may be community health centers, migrant health centers, health care for the homeless, and health centers for residents of public housing.

Poverello Health Center

Teaching, dietary counseling, social service counseling, and hypertension monitoring are also offered. diabetic and hypertension workshops and a health management fair providing health assessment screening are held each year too.

Rahma Health Clinic 3100 S. Salina St Syracuse, New York 315-565-5667

The Rahma Health Clinic offers primary care and preventative care services for acute and chronic conditions, routine diagnosis and treatment of illnesses, conditions and injuries, screening, counseling, and medication monitoring. All visits to the Rahma clinic are by appointment only and all who are uninsured are welcome to utilize the clinic.

Rural & Migrant Ministry

808 N. Salina St. Syracuse NY 13208 315-423-7609

Assumption Church’s Poverello Health Center offers free medical care to people without medical insurance in the Central New York area. It is staffed by volunteer physicians, nurse practitioners and nurses, as well as a chiropractor and optometrist by appointment. Physical examinations for pre-employment and college/vocational schools are available by appointment only.

The health center provides clients with Prescription Assistance through the various pharmaceutical companies. diabetic

15 Stewart St. P. O. Box 192 Richland, NY 13144 315-298-1154 rmmoc@myoswego.com

Serves the underserved residents of Oswego County with a weekly medical clinic. Supports persons in their efforts to become self-sufficient in order to be agents of their own development. Serves in collaboration with other county services.

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Oswego, NY 13126 315-342-4088 TTY: 315-342-8696 www.ariseinc.org

On-site evaluations and recommendations addressing accessibility issues in residential, community and business facilities.

Programs includes: Accessibility Resource Center, ADA Accessibility Evaluations, Advocacy Groups, Home Modifications Program, Medical Equipment Loan Closet, Ramp Construction Assistance, Systems Advocacy. Funded in part by a grant from the Central New York Community Foundation.

Central New York Developmental Disabilities Regional Office (CNYDDRO) 187 Northern Concourse N. Syracuse, 13212 315-473-6978 www.opwdd.ny.gov

Provides technology evaluations and information on adaptive equipment and possible funding sources.

Medical Equipment Loan Closet through Arise Onondaga County 635 James St Syracuse, New York 13203 Richard Wood, Accessibility Program Coordinator 315-671-2927 rwood@ariseinc.org Oswego County Jim Cronk, Peer Advocate 315-342-4088, ext. 211 jcronk@ariseinc.org Cayuga/Seneca County Lorraine Goff 315-255-3447 ext. 322 lgoff@ariseinc.org www.ariseinc.org Madison County Jennifer Lea, Independent Living Advocate 315-363-4672 ext. 228 jlea@ariseinc.org

The Medical Equipment Loan Closet is a free resource through Arise for the Central New York community that provides adaptive equipment for loan during temporary times of need. The closet has a variety of walkers, crutches, canes, wheelchairs, shower and tub benches of different designs, shower chairs, and other specialized types of medical equipment. To find out if they have a specific item you need, please call.

Project Adapt (at AccessCNY) 1603 Court St. Syracuse, 13208 315-455-7591 info@accesscny.org www.accesscny.org

Project Adapt, an Assistive Technology (AT) program offers assistance with many types of technology including adaptive toys. Adaptive toys for disabled children are very expensive, often five times as much as a typical toy. Families can borrow adaptive toys for free. Augmentative communication devices, seating and positioning equipment, and environmental modifications are also available. Training and support services are available to ensure the best use of technology for greatest independence at home, in school, at work and in the community. Project Adapt also provides people with an opportunity to try out equipment before reaching a final decision on the best match.

Disabled – Recreation Advanced Strategy Adventures

Lloyd Weigel, president/co-founder 7703 Kirkville Rd. Kirkville, NY 13082 315-656-9050 Willi2117643@gmail.com www.advancedstrategiesadventures.org

Advance Strategy Adventures is a 501(c) (3) nonprofit with the goal of giving everyone, regardless of their physical abilities, the chance to enjoy the outdoors. Whether it be the water or the woods our aim is that anyone be able to enjoy their passion for nature—either for the peace and quiet, the exhilaration, or to see and feel the colors of nature. The group provides physically challenged, elderly and youth, the opportunity to fish or hunt on free guided trips with transportation and necessary gear provided if needed at no costs to the participants.

Arise and Ski

635 James St. Syracuse, NY 13203 315-671-3094 ski@ariseinc.org www.ariseinc.org/recreation-art/arise-ski

ARISE & Ski uses individualized instruction and adaptive ski equipment to help skiers of all levels and abilities hit the slopes each year. Each year, ARISE & Ski gives lessons to individuals with various disabilities including: spinal cord injuries, spina bifida, muscular dystrophy, all developmental disabilities, traumatic brain injuries, cerebral palsy, Down syndrome,

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autism, Lowe syndrome, behavioral disorders, vision impairments, and many others. People of all ages, all abilities, and all skiing levels are welcome. Lessons are offered every Saturday and Sunday for six weeks starting in early January. Students can register for a lesson in the morning or afternoon. All lessons are free and held at Toggenburg Mountain Winter Sports Center in Fabius.

Heritage Farm

3599 State Route 46 Bouckville, NY 13310 315-893-1889 www.heritagefarminc.org

Founded in 1985, Heritage Farm is a working farm designed specifically for those with intellectual and developmental disabilities. Services include group day and community habilitation, respite, recreational and after-school services, supported employment, service coordination, children’s summer program, and self-advocacy. Serving individuals throughout Madison County and its surrounding areas.

Move Along, Inc.

P.O Box 83 Baldwinsville, NY 13027 315-350-1726 www.movealonginc.org

The mission of Move Along Inc. provides adapted recreational opportunities for people who live with disabilities in Central New York. By offering an array of athletic and artistic programming and opportunities for peer-to-peer support, Move Along Inc. will help build and develop participants self-confidence and enhance their sense of self-worth, thereby enabling them to better integrate themselves fully into society and act as their own advocates.

New York State DEC Special License Unit

625 Broadway Albany NY 12233 518-402-8985 SpecialLicenses@dec.ny.gov People with Permanent or Military Disabilities

Residents with permanent disabilities are eligible for an access pass granting free access to parks, historic sites and recreational facilities operated by DEC or OPRHP. There are discounts on campsites and cabin rental areas too. Group access passes are also available. Hunters and fisherman with disabilities may qualify for special discounted or free licenses. Non-ambulatory hunters may qualify for permits

that allow them to hunt from their automobile and also access designated roads on state land. DEC’s accessible recreation page, www.dec.ny.gov/outdoor/34035. html, will help you find information on all of DEC’s accessible recreation areas.

Special Olympics – Central New York Region 6315 Fly Road East Syracuse, NY 13057 315-314-6839 www.specialolympics-ny.org/central/

This organization provides year-round sports training and athletic competition in a variety of Olympic-style sports for all children and adults with intellectual disabilities, including mental retardation, giving them continuing opportunities to develop physical fitness, demonstrate courage, experience joy, and participate in a sharing of skills and friendship with their families, Special Olympics athletes and the community. The Central office serves Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga and Oswego counties.

End of Life Care Abraham House

1203 Kemble St. Utica, NY 13501 417 N Washington St. Rome, NY 13440 315-733-8210 www.theabrahamhouse.org

Abraham House provides its terminally ill guests and their families a safe and loving home, with all the support needed for dignified end-of-life care, free of any financial burden. Structured based on the model of a family caring for a loved one’s needs in a home setting, it offers 24-hour care via its surrogate caregivers relieving families of the responsibility of caring for their loved one so they can simply focus on caring about them through the remaining time they have together.

Francis House

108 Michaels Ave. Syracuse, NY 13208 315-475-5422 www.francishouseny.org

Offers a place where people with terminal illnesses can die with dignity while experiencing the unconditional love of God. Must be in last six months of life, having a level of care that can be safely managed, and is in need of a home. Caregivers are available 24 hours a day to assist residents.

Friends of Dorothy House

Oswego NY 13126 315-349-8259 HealthDept@oswegocounty.com Oswegocounty.com/health/hospice.html

212 Wayne St. Syracuse, NY Contact through Facebook Page

The Friends of Dorothy House is a non-affiliated HIV/AIDS focused hospice for one to two patients at a time, offered free of charge, built on the Catholic Worker model.

Friends of Oswego County Hospice 44 E. Bridge St., Suite 204B PO Box 102 Oswego, NY 13126 315-343-5223 www.friendsofhospice.org

The Friends of Oswego County Hospice is a not for profit agency that supports Oswego County Hospice through public awareness activities and financial assistance. Community contributions, memorial donations and foundation gifts make it possible for Hospice to provide services regardless of a patient’s ability to pay.

These donations make it possible for the Friends of Hospice to help patients and their families who are experiencing financial difficulties and to provide the extra resources necessary so patients and their families can make the most of their final moments together.

Hospice of CNY

990 Seventh North St. Liverpool, NY 13088 315-634-1100; 315-266-1943 info@hospicecny.org www.hospicecny.org

Hospice of Central New York is a community resource at the end of life, providing comprehensive comfort care to patients and families through interdisciplinary services, bereavement counseling, education and collaboration. They serve patients and their caregivers in Onondaga, Oswego, Cayuga and Madison counties.

Hospice of the Finger Lakes

1130 Corporate Drive Auburn, NY 13021 315-255-2733 tkline@hospiceofthefingerlakes.org www.hospiceofthefingerlakes.org

Hospice of the Finger Lakes offers compassionate guidance and supportive services, providing quality of life with dignity in a comforting home setting, to terminally ill persons and those who love and care for them.

Oswego County Hospice

Offers home care for terminally ill persons in Oswego County who are no longer receiving aggressive or curative medical care. Promotes comfort and a personal sense of control on a person‘s quality of life. Provides nurse visits, counseling, pastoral visits, physical, occupational and speech therapies, and home health aides.

Assists patient‘s families with support and services, as needed, offers bereavement counseling and provides a 24-hour nurse available for consultation.

Hearing Care dB Audiology Associates, PC 5992 E Molloy Road Syracuse, NY 13211 315-410-1295 dBaudiologyassociatescny.com

Doug Brown has been providing audiology services in Central New York for more than 40 years. If a hearing loss exists, a plan is developed with patients to minimize its affects. This may entail referring patients back to their physician, providing treatment for tinnitus (ringing in the ears), determining if hearing aids are appropriate, and which devices are best for that patient. Information on preventing hearing loss from exposure to high levels of sound for both work and recreational activities is given. A variety of hearing protection devices are available to address any hearing problem.

Hearing Health USA

Offices in East Syracuse, Liverpool, Cicero, Oneida, Auburn, Rome, New Hartford 833-4-HEAR-SU hearinghealthusa.com/hearsyracuse

Hearing Health USA brings the latest in hearing technology and unmatched care to its patients every day. Its goal is to provide the best hearing solutions for all lifestyles and budgets, and it values being a part of the community. As the official hearing aid providers of Syracuse University Athletics, its network of hearing aid clinics accepts Syracuse University benefits and offers exclusive discounts for fans, alumni and faculty. It also offers free hearing evaluations. Simply call 833-4-HEAR-SU to schedule your complimentary appointment. Start improving your hearing today to ensure that you enjoy all that life has to offer.

70 Bunner St.

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Hotlines 211CNY

211 1-844-245-1922 211cny.com

Locating basic resources such as food, shelter, employment, or health care may mean calling dozens of phone numbers, then struggling through a maze of agencies and services to make the right connections. The 211 system helps residents find resources by dialing a simple three-digit number. In July 2000 the Federal Communications Commission assigned the three-digit dialing code 2-1-1

for the exclusive purpose of providing widespread access to community information and referral services. 211 CNY brings together organizations in the community to better serve the residents of five counties: Onondaga, Oswego, Jefferson, Lewis, and St. Lawrence. 211 is a helpful starting point for areas with small fragmented rural communities that may not be as connected as bigger cities. Under a simple, easy to remember, three-digit phone number, updated information is kept under national standards, and the call or use of the database is free and available 24/7.

Abuse & Assault Hotline Service to Aid Families (SAF)

315-342-1600; 315-342-7618; 1-877-3427618 SAF Advocate Office 125 Mary Walker Health Center Oswego, NY 13126

SAF is the domestic violence and rape crisis program for Oswego County and has provided crisis, supportive, advocacy and educational services throughout Oswego County for more than 30 years. Provides crisis intervention and support for victims of domestic violence, dating violence, sexual assault, stalking or other violent crimes; people experiencing a housing crisis or difficulty meeting basic needs; people experiencing other types of crisis.

Free Legal Clinics Cancer Legal Advocacy and Services Program (CLASP)

Franciscan Ministries Legal Referral Clinic

Legal Services of Central New York, Inc. 221 S. Warren St., Suite 300 Syracuse, NY 13202 1-877-777-6152; 866 475-9967 Text: 315-765-7121 CLASP@lscny.org www.lscny.org/clasp

CLASP is a nonprofit law firm founded in 1966 to provide free, civil legal assistance to low-income families and individuals in thirteen counties of Central New York. A project of Legal Services of Central New York, Inc. and the Frank H. Hiscock Legal Aid Society, CLASP serves clients residing in the counties of Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Otsego, and Oswego. Some of the projects cover more counties.

Children’s Rights and Family Law Clinic Office of Clinical Legal Education Syracuse University College of Law Dineen Hall 950 Irving Ave. Syracuse, 13244-6070 315-443-4582; 1-888-797-5291 law.syr.edu/academics/clinicalexperiential/clinical-legal-education/ childrens-rights-family-law-clinic

Law students, supervised by a practicing attorney, represent children and families in cases dealing with education rights; school disciplinary and suspension hearings; special education; custody/ guardianship; and other issues. Free if

808 N.Salina St. Syracuse, NY 13208 315-423-9961

Gives free legal aid and referrals to people who can’t afford an attorney. Service is provided by a volunteer lawyer.

Hiscock Legal Aid

351 S. Warren St. Syracuse, NY 13202 315-422-8191 mail@hlalaw.org www.hiscocklegalaid.org

eligible.

Elder Law Clinic

Syracuse University College of Law, Dineen Hall 950 Irving Avenue Syracuse, 13244-6070 315-443-4582, 1-888-797-5291 law.syr.edu/academics/clinicalexperiential/clinical-legal-education/elderlaw-clinic/

The Elder Law Clinic offers free legal services to persons 60 and older. Law students, supervised by a practicing attorney, represent elderly clients in cases involving health insurance (Medicare, Medicaid, and private insurance), access to medical care, advance directives, social security issues, consumer law, housing law and more. New cases accepted between September and March and is dependent upon case load.

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Hiscock Legal Aid Society is a not-forprofit charitable organization that provides free legal assistance to the residents of Onondaga County whose families are unable to afford private counsel. No age restriction.

Legal Aid Society of Mid-NY www.lasmny.org Utica (serves Madison County) 268 Genesee St. Utica, New York 13502 315 793-7000

Oswego (serves Oswego county): 108 W. Bridge St. Oswego, NY 13126 315-532-6900 Syracuse (serves Cayuga and Onondaga counties): 221 S. Warren St., Suite 310 Syracuse, New York 13202 315-703-6600

Boys Town National Hotline 1-800-448-3000 1-800-448-1833 (TDD line) Text VOICE to 20121 Or chat at: www.boystown.org/hotline

The Boys Town National Hotline is available 24 hours a day, 365 days a year.

The Boys Town mission is to offer at-risk children and families the love, support and education to succeed. The Christian-based organization believes that every child and family has the potential to thrive, regardless of background and circumstances.

Specially trained counselors, including training in preventing suicide, are available

as well as translation for more than 140 languages.

1-800-942-6906 (Multi-languages available) 711 for deaf/hard of hearing www.nyscadv.org/find-help/

The Contact Hotline

Onondaga County 315-251-0600 Cayuga County 1-877-400-8740 www.contactsyracuse.org

Confidential, anonymous, free 24-hour telephone counseling, suicide prevention and crisis counseling. Online emotional support, crisis intervention and suicide prevention. Live chat is available 24/7.

Domestic Violence Hotline

Callers receive information and referrals to shelters, safe homes, counseling, support groups from the battered and formerly battered, legal assistance, referral to child abuse hotlines, elder abuse services and local social services departments.

Emergency Family Crisis Hotline Dial 211

Twenty-four hour crisis hot line, 24-hour availability, 365 days a year. Emergency

Free Legal Clinics The Legal Aid Society of Mid-New York, Inc. is a not-for-profit law office that provides free legal information, advice and representation to people who can‘t afford a lawyer. It only handles civil (non-criminal) legal problems and serves the counties of Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego and Otsego. It also serves farmworkers anywhere in New York state.

Legal Services of Central New York 221 S. Warren St. Suite 300 Syracuse, New York 13202 315-703-6500; 866-475-9967 Text: 315-765-7121 http://www.lscny.org/

A nonprofit law firm founded in 1966 to provide free, civil legal aid to low-income families and individuals in thirteen counties of Central New York. Provides legal help in Cayuga, Cortland, Herkimer, Madison, Onondaga, and Oswego counties.

Syracuse University College of Law 950 Irving Avenue Dineen Hall Syracuse NY 13244 315 443-4582; 888-797-5291 https://law.syr.edu/academics/clinicalexperiential/legal-assistance

Provides Free bankruptcy clinic, children’s rights and family law clinic, community development law clinic, criminal defense clinic, disability rights clinic, elder and health law clinic, low income taxpayer clinic, securities arbitration and consumer law clinic, and Wohl Family Veterans Legal Clinic.

McMahon/Ryan Child Advocacy Center 601 E. Genesee St. Syracuse, NY 13202 315-701-2985 www.mcmahonryan.org

Founded in 1998, the McMahon/ Ryan Child Advocacy Center is a nonprofit organization dedicated to ending child abuse through intervention and education. The organization offers a safe, child-friendly process for abused children and their families, supported by a committed, professional team specializing in the investigation, prosecution and treatment of child abuse.

New Justice Conflict Resolution Services Inc. Cortland County 45 Crandall St Cortland, NY 14851 315-886-2805

services, New Justice offers mediation, arbitration, youth court, and process facilitation as avenues of dispute settlement through its programming in three Central New York counties – Onondaga, Oswego and Cortland. Mediation services are available to youth involved in school, family or peer conflicts.

Vera House Monday Night Legal Clinic 723 James St. Syracuse, NY 13203 315-425-0818 www.verahouse.org info@verahouse.org

Offers consultations with attorneys who are knowledgeable about legal issues related to domestic violence. Call to make an appointment.

Volunteer Lawyers Project 221 S. Warren St. Suite 200 Syracuse, NY 13202 315-471-3409 info@onvlp.org www.onvlp.org

Onondaga County 400 Leavenworth Ave. Suite 100 Syracuse, NY 13204 315-471-4676 Oswego County 172 E. Bridge St. Oswego, NY 13126 315-343-8370 www.newjusticeservices.org

New Justice Conflict Resolution Services is an organization dedicated to the constructive resolution of interpersonal and small group conflicts. Through its alternative dispute resolution intervention

A 501 (c) (3) nonprofit made up of volunteer attorneys and law students who offer free legal information, assistance and representation in civil matter to low-income people. Attorneys practice in trusts, estates and elder law, provide assistance with pro se filings for safe deposit boxes, small estates, and 17-A guardianships, as well as consultations regarding any other trusts, estates and elder law issues, among other matters.

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and crisis interventions with case management, outreach and after care.

Help Restore Hope Center

Liberty Resources, Inc. 218 Liberty St. Oneida, NY 13421 1-855-966-9723 www.HelpRestoreHopeCenter.org www.liberty-resources.org

Liberty Resources Help Restore Hope Center provides free and confidential services to those affected by sexual assault, domestic violence or other violent crimes in Madison and Chenango Counties and surrounding communities. The 24-hour hotline is staffed by trained volunteers.

A six-bed safe dwelling provides confidential housing in addition to advocacy and support from a team of trained staff professionals. Short-term counseling and assistance with legal orders of protection are also provided.

Liberty Resources Mobile Crisis www.liberty-resources.org Onondaga County Adults: 315-251-0800 Youth: 315-463-1100 Madison County 1-800-721-2215 Cortland County 607-756-3771 Cayuga County 315-253-0341 Oswego County 315-251-0800

The Liberty Resources Mobile Crisis Team responds to individuals in crisis, over the phone or in person, in order to reduce emergency room visits and ensure everyone receives the proper care. Our team of professionals are highly trained in mental health crisis management and suicide prevention. Mobile crisis teams can provide mental health engagement, intervention and follow-up support to help overcome resistance to treatment. Mobile Crisis offers a range of services, including: assessment, crisis intervention, supportive counseling, information and referrals, including referrals to community-based mental health services. Clinicians are available Monday–Friday 5 p.m.–midnight / weekends and holidays 6 a.m.–midnight.

National Domestic Violence Hot Line

1-800-799-7233 TTY: 1-800-787-3324 Videophone for Deaf 9a.m. to 5 p.m. M-F: 1-855-7223; TTY 1800-787-3224

www.thehotline.org

Responding to calls 24/7, 365 days a year, this hotline provides confidential, one-on-one support to each caller, offering crisis intervention, options for next steps and direct connection to sources for immediate safety for women, men, children and families affected by domestic violence. Its database has more than 5,000 agencies and resources in communities all across the country. Offers bilingual advocates and a language line with translations in 170+ different languages.

National Runaway Switchboard 3141 B N. Lincoln Ave. Chicago, IL 60657 1-800-RUNAWAY (1-800-786-2929) Email: www.1800runaway.org/crisisonline-services/ www.1800runaway.org

This hotline services runaway and homeless youth in crisis and their loved ones by providing non-judgmental and non-directive crisis intervention. Information and referral is given and agencies can be phoned for further services. Free bus tickets can also be provided for youth who would like to return home.

NYS Justice Center for the Protection of People with Special Needs Hotline 1-855-373-2122 711, 1-855-373-2122 (TTY)

The Justice Center operates a centralized, statewide toll-free hotline and incident reporting system that receives and tracks allegations of abuse and neglect 24 hours a day, seven days a week. Reports are made by service providers and others who are mandated reporters as well as by any individual who witnesses or suspects the abuse or neglect of a person with special needs.

New York State HIV/AIDS Counseling Hotline

1-800-872-2777 1-800-369-2437 (TDD) 1-800-233-SIDA (Spanish language hotline) 1-800-541-2437 (AIDS)

This hotline offers trained counselors who answer questions, assess risk, assist in prevention strategies and discuss a wide variety of issues. It also offers referrals to testing sites, community service programs, designated AIDS care facilities and other services.

Onondaga County Department of Social Services

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421 Montgomery St. Syracuse, NY 13202 www.ongov.net/cfs/childwelfare.html Child Protective Services (CPS): 315-4352884 Child Abuse Report Hotline for general public: 315-422-9701; 1-800-342-3720

Poison Center, Upstate New York SUNY Upstate Medical University 750 E. Adams St. Syracuse, NY 13210 Hotline: 1-800-222-1222 Public Information: 315-464-5375 Office: 315-464-7078 www.upstate.edu/poison

This agency is responsible for 54 counties in Upstate New York. It provides telephone management when poisoning occurs and supplies information regarding poisoning inquiries. It is also involved with educating the general population and health care professionals through outreach and also acts as a resource and referral service.

State Child Abuse and Maltreatment Register

Capital View Office Park 52 Washington St. Rensselaer, New York 12144-2796 518-473-7793 1-800-342-3720; 1-800-638-5163 (TDD/ TTY) 1-800-342-3720 (video relay system) www.ocfs.ny.gov/main/cps/

Provides 24-hour a day services for the purpose of reporting cases of suspected child abuse anywhere in the state.

Suicide Prevention

1-800-273-TALK (8255) suicidepreventionlifeline.org

The lifeline provides 24/7 free and confidential support for people in distress.

It also provides prevention and crisis resources for anyone and best practices for professionals.

Vera House

723 James St. Syracuse, NY 13203 315-468-3260 (24-hr. Crisis and Support); 315-484-7263,(TTY during business hours) www.verahouse.org

Vera House is a comprehensive domestic and sexual violence service agency providing shelter, advocacy, and counseling services for women, children & men, education and prevention programs and community coordination. It provides emergency shelter, counseling and outreach services and prevention programming.

Housing / Homeowner Assistance A Tiny Home For Good

PO Box 69 Syracuse, NY 13205 ATinyHomeforGood.org/contact www.ATinyHomeforGood.org alunetta@atinyhomeforgood.org

A Tiny Home for Good Inc. is a nonprofit in the Syracuse community that builds and manages tiny homes on vacant city lots. The homes are 300 square feet and are equipped with all the amenities of a regular home. Each home is rented to one individual who has faced homelessness.

Rent is determined on a sliding scale dependent on the resident’s income. Each resident is connected with a professional care manager through a partnership with several care management organizations in the Syracuse area.

Help Restore Hope Center

218 Liberty St. Oneida, NY 13421 315-363-0048 www.HelpRestoreHopeCenter.org

Liberty Resources Help Restore Hope Center provides free and confidential services to those affected by sexual assault, domestic violence or other violent crimes in Madison County and surrounding communities. A six-bed safe dwelling provides confidential housing in addition to advocacy and support from a team of trained staff professionals. Short-term counseling and assistance with legal orders of protection are also provided.

Home HeadQuarters 538 Erie Blvd., Suite 100 Syracuse, NY 13204 Phone 315-474-1939 info@homehq.org www.homehq.org

Home HeadQuarters is a not-for-profit organization committed to creating housing and related opportunities that improve the lives of underserved Central and Upstate New York people and revitalize the communities in which they live. Established in 1996, Home HeadQuarters offers nationally certified homebuyer education for first-time homebuyers, financial and homeownership counseling, foreclosure prevention and real estate planning and development. Home HeadQuarters is also one of the largest regional providers of affordable home and energy improvement loans and grants to area homeowners.

Lead Poisoning Control Program Onondaga County John H. Mulroy Civic Center, 9th Floor 421 Montgomery St. Syracuse, NY 13202 315-435-3271 LeadFreeKids@ongov.net ongov.net/health/lead

The Onondaga County Lead Poisoning Control program works to protect children from lead poisoning by: Inspecting rental properties and homes built before 1978; providing blood lead screening tests; following up with families whose children need testing; and providing case management for children with lead poisoning. Financial assistance may be available to homeowners for lead risk reduction work.

Operation Northern Comfort info@operationnc.org www.operationnc.org

Operation Northern Comfort is a nonprofit, volunteer group from Central New York committed to serving the surrounding communities by providing, labor, donations and support in any time of need.

The organization serves its neighbors by doing anything from delivering furniture, painting a room to organizing a fundraiser. The volunteers at Operation Northern Comfort will do whatever they can to help.

Peace Inc. Energy & Housing 217 S. Salina Street, 2nd floor Syracuse, NY 13202 315-470-3300 enegy@peace-caa.org www.peace-caa.org

Energy & Housing works to help reduce utility bills for families by making households more energy efficient. This program offers a grant to provide energy conservation measures for income-eligible homeowners and renters. Its Our New York State Energy $mart Programs include: the Weatherization Assistance Program; EmPower New York; and the Multi-Family Performance Program.

Syracuse Habitat for Humanity 308 Otisco Street Syracuse, NY 13204 315-422-2230 www.syracusehabitat.org adminassist@syracusehabitat.org

Syracuse Habitat for Humanity is an affiliate of Habitat for Humanity International, a nonprofit ecumenical agency, whose mission is to eliminate substandard housing in the world by working with God

and people everywhere. Syracuse Habitat for Humanity has built or renovated 70 homes since 1986 through all-volunteer donations of money, labor and materials.

Homes are sold to partner families at no profit and are financed for no interest and a 30-year term. Homeowners must volunteer 300 hours of labor and put down a $1,000 down payment on the house.

Weatherization Referral Assistance Program (WRAP) Central New York 421 Montgomery Street, 10th Floor Syracuse NY 13202 315-435-13202 www.ongov.net/aging/energy.html

Provides comprehensive weatherization service and energy conservation education to the most needy elderly. Also distributes HEAP applications by mail to individuals 60 years of age and older.

Eligibility: Individuals 60 years of age and older in Onondaga County who meet low-income guidelines.

Housing/Shelters Arbor House-Supportive Living Program

53 Hall Road Hannibal, NY 13074 315-598-4717 www.oco.org/home-for-dd-adults/justarbor-house

This facility is designed for adults recovering from any form of substance abuse.

The facility provides a structured, homelike setting for up to 16 persons making the transition into abstinent living and provides trained assistance from resident staff.

Barnabas Shelter

Syracuse, NY 13202 315-475-9744 ext102 www.sasyr.org

A program of the Salvation Army, Barnabas House is a co-ed group facility offering short-term transitional housing for up to six older homeless youth.Youth may choose to live at Barnabas House for up to two to four weeks while working to resolve their own crises or preparing for their eventual independence. Of the 25 youth receiving housing each year, almost half are reunited with parents or family members upon discharge.

Barnabas Apartments 1941 S. Salina St. Syracuse, NY 13205

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315-475-9744 www.sasyr.org

A program of the Salvation Army, Barnabas Apartments provide opportunities for seven homeless males to experience the full reality of living in their own apartments. Due to the severity and longevity of their homelessness, the youth that live in Barnabas Apartments typically do not have the option of reuniting with family members. These particular youth often remain involved in the program for up to 18 months, moving into the community upon discharge.

Booth House

3624 Midland Ave. Syracuse, NY 13205 1-800-660-6999; 315-417-7628 www.sasyr.org

A program of the Salvation Army, Booth House is a shelter and counseling service for runaway and homeless youth, aged 13-17 (those younger than 13 will be determined on a case-by-case basis). During times of crisis, youth are able to access shelter services for up to 60 days. Services may be initiated by contacting the 24-hour hotline, 315-435-8300. Booth House is certified to provide emergency housing through two distinctly different formats: a 15-bed group shelter and county-based “host families”. By offering these two different kinds of shelter options, Booth House is able to meet the unique needs of the vast majority of young people requiring services.

Catholic Charities Men’s Shelter 1074 S. Clinton St. Syracuse NY 13202 315-423-9137 www.ccoc.us

A multi-bed emergency evening shelter for homeless men. Dormitory-style sleeping accommodations. Shower and laundry facilities. A light meal is served. Casework services are available for shelter residents interested in securing permanent housing.

Eligibility: Homeless men 25 years of age and older. Application process: Walk-in after 5 p.m. No fee.

Catholic Charities Onondaga County 1654 W. Onondaga St. Syracuse, NY 13204 315-424-1800

Catholic Charities offers emergency assistance and shelter programs for men, women and children including supportive housing; relocation assistance for home-

less or housing vulnerable individuals and families; emergency services; emergency shelter for men; emergency shelter for women.

Chadwick Residence

335 Valley Drive Syracuse, NY 13207 315-476-6554 info@chadwickresidence.org www.chadwickresidence.org

Chadwick Residence is a nonprofit organization that provides transitional housing, permanent housing, case management and independent living skills education to women and children.

Removed Dorothy Day house Christopher Community

990 James St. Syracuse, NY 13203 424-1821; 1-800-662-1220 (TDD/TYY) www.christopher-community.org

Christopher Community is a not-forprofit development and management company which specializes in promoting low-income housing and health facilities for seniors, families and the disabled. It is staffed by professional management personnel skilled in all phases of management such as accounting, leasing, personnel, governmental reporting, building operations and the provision of social services to residents.

Removed Exodus House Kiesewetter Emergency Shelter

Rescue Mission 155 Gifford St. Syracuse, NY 13202 315-472-6251 www.rescuemissionalliance.org

Provides 183-bed, state-licensed emergency shelter for men and women, with access to meals, permanent housing, employment and spiritual assistance.

Makes referrals for individuals with drug and alcohol issues. Case managers are available to provide assistance. Eligibility: Homeless individuals who are 18 years of age and older.

Rescue Mission, Auburn 51 Merriman St. Extension Auburn, NY 13021 315-282-7195

The Auburn NY office of the Rescue Mission provides supportive housing for families who are experiencing homelessness or at risk of becoming homeless. It offers support for basic needs such as food and clothing. Case managers work with

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families to achieve their highest levels of stability and independence. They also assist families who are temporarily housed

by Cayuga County Department of Health and Human Services to find permanent housing and connect with other key services.

Ronald McDonald House Charities of CNY 1100 E. Genesee St. Syracuse, NY 13210 315-476-1027 house@rmhcny.org www.rmhcny.org

Provides a home-away-from-home for families with children who are hospitalized with serious illness or injury. Ronald McDonald House Charities of CNY provide a continuum of care for the three area hospitals and affiliated clinics as well as Syracuse area pediatric specialists. Those hospitals currently include Crouse Hospital, Golisano Children’s Hospital, and St. Joseph’s Hospital Health Center. The House is open 24 hours a day, 365 days a year.

Salvation Army Emergency Family Shelter 749 S. Warren St. Syracuse, NY 13202 315-479-1332 syracuseny.salvationarmy.org

The Salvation army’s emergency family shelter has 81 beds and 10 cribs and is a co-ed shelter, providing temporary emergency housing and counseling services for homeless families of any configuration, including extended families, men with children, older male children and single women Crisis counseling, comprehensive social work support services and linkages to community resources are provided to secure and maintain permanent housing.

Salvation Army Women’s Shelter 1704 S. Salina St. Syracuse, NY 13205 315-472-0947

The Salvation Army’s Women’s Shelter provides temporary emergency housing for adult women without children, who have serious mental health problems and psychiatric disabilities. Crisis counseling, comprehensive social work support services, mental health services and linkages to community resources are provided to help the women obtain housing stability, income supports, mental health treatment and supportive services. The Women‘s Shelter has 15 beds.

Sarah’s Guesthouse

100 Roberts Ave. Syracuse, NY 13207 315-475-1747 Jen@sarahsguesthouse.org www.sarahsguesthouse.org

Sarah House is a “home away from home” for out-of-town patients and families of patients seeking medical care in the CNY area. It offers lodging, transportation, meals and comfort to seniors, veterans, low-income families and families whose extended stay away from home may cause a financial hardship. Donation of $20 is requested, but no one is turned away for inability to pay.

Services to Aid Families

Oswego County Opportunities, Inc. Midtown Plaza, Lower Level Oswego, NY 13126 315-342-7532 www.oco.org/crisis-development

Programs offered include the abuse and assault hotline, crime victim assistance program, domestic violence program, rape crisis program, victim support project, school prevention program and community education. SAF provides emergency shelter for victims of domestic and sexual violence and advocacy to any individual.

Syracuse Teen Challenge 124 Furman St. Syracuse, NY 13205 315- 478-4139 Newyorkteenchallenge.com

Syracuse Teen Challenge operates a 20-bed facility which serves the Western and Central New York area. Their program provides residential recovery to men ages 18 and older from all ethnic, socioeconomic and religious backgrounds.

Transitional Apartment and Parenting Center (TAPC)

667 S. Salina St. Syracuse, NY 13202 315-479-1330 https://syracuseny.salvationarmy.org/

The Transitional Apartments and Parenting Center (TAPC) is a 24-unit apartment complex providing long-term transitional housing, case management and parenting classes for homeless, pregnant and parenting adolescent girls, aged 16-21 (and their children).

Vera House

723 James St. Syracuse, NY 13203 315-425-0818

www.verahouse.org

Vera House is a comprehensive domestic and sexual violence service agency providing shelter, advocacy, and counseling services for women, children & men, education and prevention programs and community coordination. It provides emergency shelter, counseling and outreach services and prevention programming.

Vera House also offers a 24-hour support line at 315-468-3260; 315-484-7263 (TTY).

Integrative Medicine Integrative Medicine of Central New York, PC 1386 state Route 5 West, suite 203 Chittenango, NY 13037 315-741-5774 www.imofcny.com

IM of CNY specializes in integrative adult medicine consultations, Lyme disease treatment, integrative oncology, integrative prevention/wellness visits, nutraceutical infusions, medical marijuana consultations for NYS qualifying conditions, integrative nutrition health coaching, Clear Mind neuro-feedback, and complementary therapies that include reiki, pranic healing, CBD, essential oils and meditation. It provides a setting for individuals to be active participants in their holistic care and strive to empower patients to tap into their own inner healing. It places a high priority on giving each individual undivided attention during their visit, and the office environment has been carefully crafted to be a place of nurturing.

Internal Medicine Internal Medicine Office of Paul S. Cohen MD 1000 East Genesee Street, Suite 500 Syracuse, NY 13210 315 471-8388 www.paulscohenmd.com

Kidney Care Nephrology Associates Of Syracuse, PC 1304 Buckley Road, suite 200 Syracuse, NY 13212 315-478-3311 www.nephrologysyracuse.com

Since 1978, Nephrology Associates has grown into a regional provider for patients with kidney disease and those individuals receiving hemodialysis or peritoneal dialysis. From its main office at 1304 Buckley Road in Syracuse, members of the provider team — which includes six physicians who are board-certified in both nephrology and internal medicine, three nurse practitioners, two physician assistants and a registered dietitian — travel to satellite locations in Auburn, Camillus, Fayetteville, Fulton and Oneida on a monthly basis so patients can receive care close to where they live and work. Hospital care is also provided at Crouse Health and St. Joseph’s Health.

Nutritional Health/ Support Catholic Charities Oswego County Food Pantry 808 West Broadway Fulton NY, 13069 315-598-3980 www.ccoswego.com/food-pantry/

Catholic Charities’ Client Choice Food Pantry provides nourishment to families and individuals in need of food. For enough emergency food for three days please bring in a piece of mail with name and address for each individual in the family.

Eat Smart NY Program of Cornell Cooperative Extension

This is a Syracuse-based primary care This is a Syracuse-based primary care internal medicine practice that includes a internal medicine practice that includes a laboratory on site and osteoporosis testlaboratory on site and osteoporosis testing. It is closely affiliated with three major ing. It is closely affiliated with three major local hospitals: St. Joseph’s Hospital Health local hospitals: St. Joseph’s Hospital Health Center, Crouse Hospital and Upstate MedCenter, Crouse Hospital and Upstate Mediical Hospital. The staff is comprised of Dr. cal University-University Hospital. The staff Paul S. Cohen, who was recognized as one is comprised of Dr. Paul S. Cohen who was of the best internists in CNY by the CNY recognized as one of the best internists in Magazine and named the Best Doctors in CNY by the CNY Magazine and named to America as well as Dr. Biby Rajan-George.

Best Doctors in America as well as Dr. Biby Other professionals include Lynn NeuRajan-George. Other professionals include burger, Mark Mazzye, Brynne Nosko, all Lynn Neuburger, Mark Mazzye, Brynne physician assistants and Heather Green, Nosko, all physician assistants. nurse practitioner.

Cayuga County Cornell Cooperative Extension 1581 Route 88 North Newark, NY 14513 315-331-8415 www.fingerlakeseatsmartny.org wayne@cornell.edu Madison County 100 Eaton St. Morrisville, NY 13408 315-684-3001 madison@cornell.edu http://madisoncountycce.org/foodnutrition/southern-tier-eat-smart-newyork

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Onondaga County The Atrium Suite 170 100 S. Salina St. Syracuse, NY 13202 315-424-9485 onondaga@cornell.edu http://cceonondaga.org/nutrition-health/ eat-smart-new-york Oswego County 3288 Main St. Mexico, NY 13114 315-963-7286 http://www.thatscooperativeextension. org/humanecology.html Oswego-mailbox@cornell.edu

Nutrition education for people with low incomes, including meal planning, stretching food dollars, and choosing healthy foods. Criteria for participation are families and individuals who receive SNAP, WIC, Medicaid, SSI or children in Head Start. No cost.

Food Bank of Central New York 7066 Interstate Island Road Syracuse, NY 13209 315-437-1899 snap@foodbankcny.org www.foodbankcny.org/

Food Bank of Central New York is a not-for-profit organization working to eliminate hunger through nutritious food distribution, education and advocacy in cooperation with the community. Food Bank of CNY partners with 250 emergency food programs in the counties of Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence. For a referral to a food pantry, contact the Food Bank of Central New York.

Human Concerns, Inc. 85 E. Fourth St. Oswego, NY 13126 315-342-7301

Human Concerns is a food pantry that provides emergency services by supplying a three-day supply of food every 30 days for needy families and individuals in Oswego County, open Monday to Friday from noon to 2:45 p.m. Recipients must reside in the Oswego City School District.

Interreligious Food Consortium (IFC) 731 James St. Suite 100B Syracuse, NY 13202 315-474-8855 ifcifc@hotmail.com www.ifccny.org

Networks with more than 70 food pantries and meal programs in the greater Syracuse area and acts as a clearinghouse to provide referral information to people and families in need of food. Eligibility: Onondaga County residents. Call between 9 a.m. and 3 p.m.

In My Father’s Kitchen

501 Hawley Ave. Syracuse, NY 13203 315-308-1561 inmyfatherskitchen@gmail.com www.inmyfatherskitchen.org

In My Father’s Kitchen feeds the homeless naturally and spiritually through food distribution and supplying basic necessities until they are ready to get on their feet again.

Ophelia’s Place

407 Tulip St. Liverpool, NY 13088 315-451-5544 director@opheliasplace.org www.opheliasplace.org

Through the Upstate New York Eating Disorder Service, Ophelia’s Place was formed to redefine beauty and health by empowering individuals, families, and communities impacted by eating disorders, disordered eating, and body dissatisfaction.

SNAP (Supplemental Nutrition Assistance Program)

Supplemental Nutrition Assistance is a federally funded program with the purpose of reducing hunger and malnutrition by supplementing the food purchasing power of eligible low-income individuals. SNAP benefits are issued monthly to participants in the program. Eligibility for SNAP benefits is based on a number of factors established by the federal government, however, if a household has little or no money and needs help right away, it may qualify for “expedited” Supplemental Nutrition Assistance benefits.

Syracuse Model Neighborhood Facility, Inc. SWCC Nutrition Support Program 401 South Ave. Syracuse, NY 13204 315-474-6823 info@swccsyr.org smnfswcc.org

The Syracuse Model Neighborhood facility provides nutritional support with the Fresh Food Give-away. possible through a collaboration with the Central New York Food Bank. Held on the third Friday of each month starting at 2 p.m., the Fresh Food Give-away provides an abundance of fresh fruits, vegetables and breads and other grains to the local residents. Of particular importance is the availability of organic products to residents who nutritional needs require this type of food.

Occasionally, clothing items are also available during this monthly event.

Cayuga County County Office Building 160 Genesee St. Auburn, NY 13021-3433 315-253-1210 http://www.cayugacounty.us/Community/ Social-Services/SNAP

Upstate New York Eating Disorder Service Nutrition Clinic

Madison County Madison County Complex, Building 1 138 North Court St. PO Box 637 Wampsville, NY 13163 315-366-2211 www.madisoncounty.ny.gov/330/ Supplemental-Nutrition-Assistance-Progra

In the Syracuse area UNYEDS Nutrition Clinic offers outpatient and intensive outpatient services. Outpatient services are multidisciplinary and include a nutritionist and physician on site and we use local therapists for the psychotherapy. the outpatient clinic treats all ages; Intensive Outpatient Program (IOP) is for males and females 16 and older. This level of care is for individuals stepping down from more intensive treatment or for those trying to avoid going to higher level of care.

Individuals in the IOP continue to see their regular therapist as well as our nutritionist and physician. The IOP is three evenings 4:30-7:30, Monday, Tuesday, and Thursday. A free support group is offered on Wednesday evenings and a virtual support group was recently launched.

Onondaga County John H. Mulroy Civic Center, 2nd floor 421 Montgomery St. Syracuse, NY 13202 315-435-2700 Oswego County 100 Spring St. PO Box 1320 Mexico, NY 13114 315-963-5021 SNAP@oswegocounty.com www.oswegocounty.com/dss/snap.html

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407 Tulip St. Liverpool, NY 13088 877-765-7866 enc1003@aol.com www.unyed.com

Women Infants and Children (WIC) Cayuga: 160 Genesee St. Auburn, NY 13021 (8:30 am to 6:30 pm every Monday and 1st Tuesday, 8:30 a.m. to 4:30 p.m. - Tuesday to Friday) 315-253-1406 www.cayugacounty.us Syracuse: St. Patrick’s Church 2576 Mechanic St. Cato, NY 13033 (9 a.m. to 4 p.m., 2nd Thursday of the month) St. Matthews Church 14 Church Street Moravia, NY 13118 (9 a.m. to 4 p.m., 1st Thursday of the month) Herkimer: 401 E. German St. Herkimer, NY 13350 315-866-5029 http://www.wicstrong.com/wp-content/ uploads/2015/06/Herkimer-WIC-Clinics.pdf Madison: 1072 Northside Shopping Center Oneida, NY 13421 315-363-3210; 1-800-522-5006

Appointments available in Canastota, Cazenovia, Chittenango, Hamilton and Morrisville.

Onondaga County 375 W. Onondaga St. Syracuse, NY 13202 315-435-3304 www.ongov.net/health/WIC.html Clinics in Camillus, East Syracuse, Lafayette, Liverpool, Onondaga Nation and two locations in Syracuse.

Oswego County 10 George St., Suite 400 Oswego, NY 13126 315-343-1311; 1-888-730-3803 www.oco.org/Health-services/wic

WIC is a nutrition education and supplemental food program serving pregnant, breastfeeding and post postpartum women, infants and children to the age of 5. WIC also offers a wide variety of breastfeeding support services.

Senior Services Alzheimer’s Association, CNY Chapter

441 W. Kirkpatrick St. Syracuse, 13204 315-472-4201; 1-800-272-3900 (24-hour helpline) www.alz.org/centralnewyork/ cny-info@alz.org

Services for people with Alzheimer’s disease/dementia include information and referral services, care consultations, education and training for families and professionals, support groups, respite services through the office of the aging and the MedicAlert and Safe Return program.

Arc of Oswego County Senior Day Habilitation Program 314 Park St. Fulton, Ny 13069 315-598-6007 http://www.arcofoswegocounty.org/ services/adult-services/

The Senior Day Habilitation Program is designed to provide adults older than 55, who are living with a disability, a rewarding and age appropriate alternative to program services. Services include activities to help preserve mobility and cognitive skills to promote independence.

Other activities include recreation-based activities such as music and art activities, crafts, games, volunteer opportunities and community outings to a variety of activities.

Catholic Charities Expanded In-Home Services for the Elderly (EISEP) Salina Civic Center 2826 LeMoyne Ave. (Mattydale) Syracuse, NY 13211 315-424-1810

This program provides case management and in-home personal care and housekeeping for non-Medicaid-eligible seniors. Other services may be available depending on circumstances and available funding.

Cayuga County Long-Term Care Access Office

Boyle Center 149 Genesee St. Auburn, NY 13021 315-253-1100 http://www.cayugacounty.us/Community/ Social-Services/Long-Term-Care

Includes information and referrals, intake and screening, home assessment/ evaluation, care plan development, case management and community PRI assessments (screening for nursing home placement) and access to Medicaid home care programs and Office for the Aging programs such as care giving support, respite and EISEP (home care).

Clover Corner Senior Program Huntington Family Center 405 Gifford Street

Syracuse, NY 13204 315-476-3157 http://www.huntingtonfamilycenters.org/ what-we-do/senior-services/clover-corner/

Clover Corner is a multi-purpose senior program designed to offer adults 60 years of age and older of all abilities daily options for socialization, information, education and leisure time activities. Activities include arts and crafts, cards, educational classes and guest speakers, exercise and wellness programs, and day trips.

Eligibility: Seniors 60 years of age and older residing on the west side of Syracuse.

Elemental Management Group 104 W. Utica St. Oswego NY 13126 www.aaronmanor.com www.morningstarcares.com www.watervillecares.com www.thegardensbymorningstar.com

Elemental Management Group, owned

by Joseph Murabito, is responsible for the administrative services to more than 600 employees and 470 residents in four locations throughout Upstate New York: Aaron Manor in Fairport, Morningstar Residential Car Center and The Gardens by Morningstar in Oswego, and Waterville Residential Care Center in Waterville in the Mohawk valley area. Elemental Management Group and the associated skilled and assisted living facilities offer the highest quality post-acute care, rehabilitative services and residential health care to their surrounding communities. Elemental and each facility is family owned and operated and an invested member of the community and region.

Eldercare Locator

1-800-677-1116 https://eldercare.acl.gov/Public/index.aspx

This is a public service of the U.S. Administration on Aging connecting you to services for older adults and their families. The goal is to provide users with the information and resources that will help older persons live independently and safely in their homes and communities for as long as possible. Through the telephone and website, the Eldercare Locator links those who need assistance with state and local area agencies on aging and community-based organizations that serve older adults and their caregivers.

Elemental Management Group 104 W. Utica St. Oswego NY 13126 www.aaronmanor.com www.morningstarcares.com

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www.watervillecares.com www.thegardensbymorningstar.com

Elemental Management Group, owned

by Joseph Murabito, is responsible for the administrative services to more than 600 employees and 470 residents in four locations throughout Upstate New York: Aaron Manor in Fairport, Morningstar Residential Car Center and The Gardens by Morningstar in Oswego, and Waterville Residential Care Center in Waterville in the Mohawk valley area. Elemental Management Group and the associated skilled and assisted living facilities offer the highest quality post-acute care, rehabilitative services and residential health care to their surrounding communities. Elemental and each facility is family owned and operated and an invested member of the community and region.

Expanded in Home Services for the Elderly Program (EISEP) 421 Montgomery St. Civic Center, 10th Floor Syracuse NY 13202 315-435-2362 www.ongov.net/aging/eisep.html

Provides assistance to help older adults remain in their homes. Case managers coordinate services, which can include aide service for light housekeeping and personal care, social day care for those with dementia, and respite through an adult day program. Eligibility: Frail elders with chronic physical and/ or mental impairments who are Onondaga County residents and not Medicaid eligible. Sixty percent of all EISEP clients pay for a portion of their in-home service.

Exceptional Family Services 1820 LeMoyne Ave. Syracuse, NY 13208 315-478-1462 www.contactefr.org

Senior Caregivers Program serves families with a caregiver 55 and older caring for and sharing a home with an individual with a developmental disability. Provides assistance to help people: Establish eligibility for developmental disability services; apply for Medicaid; apply for SSI or Social Security Disability; acquire information on guardianship, special needs trusts, residential options and other future planning topics; begin future planning for their family member with a disability; begin to secure support services for the disabled family member; navigate the changing service system; secure support services for the caregiver, including senior services and

financial supports when eligible.

Golden Park Program

NYS Office of Parks, Recreation and Historic Preservation 625 Broadway Albany NY 12207 518-474-0456 http://nysparks.com/admission/goldenpark-program.aspx

Hunting, fishing and trapping license discounts for seniors (age 70 or older) includes Senior Hunting License for $5; free bow hunting and muzzle-loading privileges with $5 license. Through the New York State Golden Park Program, residents 62 and older have free access to parks, boat launches and arboretums and reduced fees to golf courses and historic sites on weekdays, except holidays.

Comprehensive Senior Day Services 826 Euclid Ave. Syracuse NY 13210 315-478-8634 info@westcottcc.org www.westcottcc.org

Offers better balance and fall prevention classes, computer classes and Neighborhood Senior Advisor program. The Golden Café is a lunch served promptly at the center at noon for a suggested contribution of $3. Free transportation service also available for those 60 years of age or older or 18 and over with diagnosed disability (Note: van can’t accommodate wheelchairs).

Lifeline

110 W. Sixth St., Oswego, NY 13126 315-343-1887 http://www.oswegohealth.org/services/ lifeline/ lclark@oswegohealth.org

This program offers 24-hour a day emergency communication services, administered through Oswego Hospital. By pushing a button, a call for help is placed to Lifeline’s state-of-the-art monitoring center and assistance is immediately dispatched. Some financial assistance based on income is available.

Loretto

700 E. Brighton Ave. Syracuse, NY 13205 315-469-5570 www.lorettocny.org

Loretto is a comprehensive continuing healthcare organization which provides a

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variety of services for older adults throughout Central New York. Formed in 1926, Loretto transforms elder care in Central New York by deinstitutionalizing nursing homes and long-term care services and replacing them with home-like settings utilizing person-first care. The comprehensive system of care serves nearly 9,000 individuals each year through 19 specialized programs in Onondaga and Cayuga counties.

McAuliffe Senior Health Center

115 Creek Circle East Syracuse, NY 13057 315-413-3378 Appointments: 315-492-6430 www.lorettocny.org/services/mcauliffehealth-center sricher@lorettosystem.org

Offers dental care to people of all ages, including children, along with podiatry and some vision care for older adults. Welcomes patients with Medicaid coverage.

Nascentia Health

1050 W. Genesee St. Syracuse, NY 13204 1-888-477-HOME (4663) www.nascentiahealth.org

A healthcare system without walls, Nascentia Health is an innovator in the concept of home healthcare, focusing on the patient as a whole and leveraging leading-edge care approaches and technologies to improve outcomes and quality of life. Specialties include in-home nursing and medical services, home health aides and elder care, complete cross-continuum care management, community health and wellness programs, transportation, equipment and innovative technologies, chronic disease management, a managed long-term care (MLTC) Plan, and a Medicare Advantage Plan (HMO SNP). The system’s catchment area spans 48 counties throughout New York state.

New York State Office for the Aging 2 Empire State Plaza Albany, New York 12223 1-800-342-9871 www.aging.ny.gov

The New York State Office for the Aging‘s (NYSOFA‘s) home and community-based programs provide older persons access to a well-planned, coordinated package of in-home and other supportive services designed to support and supplement informal care. This helpline offers state and local information and referral about services for the aging. Information on local offices, legal problems, taxes,

transportation, employment, nutrition, in-home services, health care and public benefit programs. Information on state publications and forms is also available.

Spanish-speaking personnel available.

who are 55 years of age or older, medically eligible for a nursing home and want to stay at home, who agree to get all medical care from PACE provider network only and agree to attend the PACE Day Center.

Office for the Aging – Local Offices

Senior Camping

Cayuga County 160 Genesee St. Auburn, NY 13021 315-253-1226 CCOFA@cayugacounty.us www.cayugacounty.us/aging Madison County 138 Dominick Bruno Blvd.

Canastota, NY 13032 315-697-5700 information@ofamadco.org www.ofamadco.org Onondaga County 421 Montgomery St. Civic Center, 10th Floor Syracuse, NY 13202 315-435-3355 www.ongov.net/adult Oswego County 70 Bunner St. Oswego, NY 13126 315-349-3484 www.oswegocounty.com/ofa/index.html

The Office of the Aging’s mission is to help older New Yorkers be as independent as possible for as long as possible through advocacy, development and delivery of person-centered, consumer-oriented, and cost-effective policies, programs and services which support and empower older adults and their families, in partnership with the network of public and private organizations which serve them.

PACE (Program for All Inclusive Care for the Elderly) Catherine McAuliffe Health Center 115 Creek Circle East Syracuse, NY 13057 315-452-5800 Pacecny.org Sally Coyne Center 100 Malta Lane North Syracuse NY 13212 315-452-5800 For outside Onondaga County call: 1-888-728-7223 1-800-662-1220 (TTY)

Provides a continuum of acute and long-term services coordinated through an interdisciplinary care team. This program is based on a national program model of managed care for chronically ill seniors who desire to remain living at home.

Eligibility: Onondaga County residents

Oswego City-County Youth Bureau 70 Bunner St. Oswego, NY 13126 349-3451 Matthew.Wood@oswegocounty.com Jennifer.Losurdo@oswegocounty.com http://www.oswegocounty.com/youth/ hollis/seniors.html

community. Among the services Seniors Helping Seniors provides are companion care, homemaker services, transportation, shopping, yard work, handyman services, mobility assistance, 24-hour care and driving to and from doctor visits. Seniors Helping Seniors also hires and provides meaningful employment for the seniors who help deliver services the organization provides. The organization is active in Cayuga, Cortland, Madison, Oneida, Onondaga, Oswego, and Seneca counties.

Shape-Up Program

Recreation, leisure and camping for people aged 50 years and older. Activities include nature walks, canoeing, arts and crafts, sing-alongs, etc. Programs for twoday and two-day overnight are available.

Senior Citizen Help Line 1-800-342-9871

This hotline gives state and local information and referral about services for the aging. Information is provided on local Offices for the Aging, energy, housing, legal problems, tax, transportation, employment, nutrition, in-home services, health care and public benefit programs.

Callers also receive information on state publications and forms. Hours – 8 a.m. to 4 p.m., Monday – Friday. After hours and holidays, callers can leave a message with name, area code and county.

Senior Farmers Market Coupon Program 421 Montgomery Street, 10th Floor Civic Center Syracuse, NY 13202 315-435-2362 http://www.ongov.net/aging/ SeniorFarmersMarketNutrition.html

Provides seniors who are eligible with farmers market coupons. The coupons provide seniors with fresh fruits and vegetables. Eligibility: Seniors 60 years of age or older and meet income guidelines.

Seniors Helping Seniors

Onondaga, Cortland and Madison counites 109 Driftwood Drive Oneida, N Y 13421 315-280-0739 bwatsonshs@aol.com www.seniorcaresyracuse.com

Seniors Helping Seniors is a service organization founded in 1998 with a mission to improve the dignity and quality of life of senior citizens by helping them remain independent in their home and in the

421 Montgomery St. Civic Center, 11th Floor Syracuse, NY 13202 315-435-3558 http://www.ongov.net/cd/shapeUp.html

Provides grants for up to $10,000 to people aged 62 and older and people with disabilities to help with health and safety-related home repairs. Eligibility: Homeowners in Onondaga County who are low-income, over 62 or have disabilities; taxes must be current. Applications taken throughout the year.

Silver Fox Senior Social Club 22 E.Genesee St. Baldwinsville, NY 13027 315-635-5335 7248 Highbridge Road, Fayetteville, NY 13066 http://www.silverfoxseniors.org/ barb@silverfoxseniors.org

The Silver Fox Senior Day Center was created in 2007 and is a non-profit organization. Silver Fox was incorporated to fill a growing need in our community for seniors and their caregivers to provide benefits with an enriching interactive daily routine, away from their home in a safe environment. Trained home health aides provide assistance with medication and personal care. A chef prepares homemade meals daily which members eat together.

Therapeutic recreational activities are provided and a beautician is also available.

St. Joseph‘s Seniors Club – St. Joseph’s Church 1001 Tulip St. Liverpool, NY 13088 315-457-7372; 315-457-6060 www.ihmsjw.org

Meets the second Wedsnesday of the month at noon at St. Joseph’s Parish Center. Offers opportunities for seniors to participate in recreational, cultural and educational activities, as well as form friendships and engage in community service. Members participate in one-day

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trips for lunch, theater, shopping or sightseeing. Occasional overnight trips are also planned. Special events take place during holiday seasons. Eligibility: Individuals 60 years of age and older.

Syracuse Jewish Family Services 4101 E. Genesee St. Syracuse, NY 13214 315-446-9111 info@sjfs.org www.sjfs.org

This agency provides the Solutions program, a comprehensive geriatric care management service including financial case management; Expanded In-Home Service to the Elderly Program; kosher Meals on Wheels, senior companions,M-Power U (a fun social program to promote well-being and independence for people who are experiencing mild memory loss, mild cognitive impairment, or early stage dementia-no diagnosis required), family life education, counseling and support services. SJFS’ CNY PEARLS (Program for Encouraging Active Rewarding Lives) will screen and assist depressed, older adults thus empowering elderly consumers to take action steps and make lasting life changes. Sliding-fee scale, Medicare and some private insurance accepted for therapy services; other services offered on a sliding fee scale.

Weatherization Referral Assistance Program (WRAP) 421 Montgomery St. Civic Center, 10th Floor Syracuse NY 13202 315-435-2362 http://www.ongov.net/aging/energy.html

Provides comprehensive weatherization service and energy conservation education to the most-needy elderly. Also distributes HEAP applications by mail to individuals 60 years of age and older who meet low-income guidelines.

YMCA Senior Housing

340 Montgomery St. Syracuse, NY 13202 315-474-6851 ext. 308 rturk@syracuseymca.org www.syracuse.ymca.org/programs/ social-responsibility/social-services/seniorapartment.html

Offers one-bedroom units to the elderly and those who are mobility and functionally disabled. Each of the 30 units have rent subsidy through HUD through which rent is dependent upon income. Eligibility: Low-income elderly and/or disabled individuals.

Senior Nutrition Services Meals on Wheels North Area Meals on Wheels 413 Church St. North Syracuse, NY 13212 315-452-1402 programdirector@namow.org www.namow.org Oswego County 239 Oneida St. Fulton, N.Y. 13069 315-598-4712 www.oco.org/nutrition Syracuse Office 300 Burt St. Syracuse, N.Y. 13202 315-478-5948 www.meals.org

Oswego County Opportunities Dining & Activity Centers Central Square Central Square Community Church 833 US Rt. 11 Central Square, NY 13036 315-720-9732 Fulton Municipal Building 141 S. First St. Fulton, NY 13069 315-592-3408 Hannibal Hannibal Library 162 Oswego St. Hannibal, NY 13074 315-464-5471 Mexico Lighthouse Mexico Church 11 S. Jefferson St. Mexico, NY 13114 315-806-1917 Parish New Hope Church 814 Rider St. Parish, NY 13131 315-625-4617 Phoenix Congregational Church 43 Bridge St. Phoenix, NY 13135 315-695-4841

Since 1974, OCO Nutrition Services programs have provided over 8.5 million meals to senior citizens aged 60 or older and their spouses, regardless of income.

All meals are available in the county through the Meals-on-Wheels Program, afternoon sites and summer food service sites, as well as at any of the six Dining and Activity Centers in Central Square, Fulton,

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Hannibal, Parish & Mexico and Phoenix, open from 11 a.m. to 1 p.m.

Substance Addiction Alcoholics Anonymous – Syracuse Service Center 2513 James St. Syracuse, NY 13206 315-463-5011 (24 hrs/day) syracuseservicecenter@gmail.com www.aasyracuse.org

Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. There are no dues or fees for AA, the only requirement is a desire to stop drinking. The Syracuse Services website offers links to meeting places and times seven days a week throughout CNY.

Confidential Help for Alcohol and Drugs (C.H.A.D.) 75 Genesee St. (Dill Street Entrance) Auburn, NY 13201 315-253-9786 www.chadcounseling.org

C.H.A.D. (Confidential Help for Alcohol and Drug) provides professional outpatient counseling services for people and their families in Cayuga and surrounding areas who are abusing or dependent on alcohol or drugs. Works on sliding scale for those without insurance or Medicaid.

Chemical Dependency Treatment at Crouse 736 Irving Avenue Syracuse, NY 13210 315-470-8304; 1-800-727-6873 https://crouse.org/services/chemicaldependency/

This program offers inpatient and outpatient services for individuals with chemical dependencies. An experienced health-care team that includes counselors, nurses, psychiatrists and other physician specialists runs the program. Self-referrals are welcome. Sliding fee and most insurance plans are accepted.

Cocaine Anonymous

Hosted by Tully Hill Tully Hill Treatment & Recovery 5821 State Route 80, Tully, NY 13159 315-696-6114 tullyhill@tullyhill.com NY Regional Office: 212-COCAINE

Provides a 12-step program to help

those addicted to cocaine and all other mind-altering substances achieve and maintain a drug free life. The primary purpose is to stay clean and to help others become drug free. Local meeting information may be obtained at www.canewyork. org.

Combat Heroin and Prescription Drug Abuse

For Help: 1-877-HOPENY (1-877-846-7369) Text: HOPENY (Short Code 467369) https://combatheroin.ny.gov/

This initiative is an effort of New York State to combat the heroin epidemic.

It offers services and answers for those needing help.

County of Oswego Council on Alcoholism and Addictions (COCOAA) Oswego 53 E. Third St. Oswego, NY 13126 315-342-2370 Fulton 4 Tower Drive Fulton, NY 13069 315-598-6707 www.cocoaa.org

COCOAA offers a full range of family-oriented services to those affected by chemical dependency, as well as assistance to community professionals working with individuals who are addicted. Includes outpatient clinic treatments and prevention services. The outpatient treatment program is certified by the New York State Office of Alcoholism and Substance Abuse Services, and accepts health insurance, Medicaid and offer sliding-fee scales.

Families Anonymous

www.familiesanonymous.org Call for location information 800-736-9805 (National Line)

For the families and friends who have known a feeling of desperation concerning the destructive behavior of someone near to them, whether caused by drugs, alcohol, and related behavioral problems.

Farnham Family Services www.farnhaminc.org

Oswego 283 W. Second St., Suite 200 Oswego, NY 13126 315-342-4489 Fulton 113 Schuyler St., Suite 1 Fulton, NY 13069 315-593-0796

Farnham, Inc., a United Way agency, operates a not-for profit, medically supervised, outpatient drug and alcohol treatment clinic, with intervention and prevention services available to all residents of Oswego and surrounding counties. Adult services include comprehensive evaluations for drugs and alcohol including medical assessment and psychosocial evaluation with individualized recommendations for treatment; individualized counseling; group treatment counseling and more.

P.O. Box 772 Syracuse, NY 13201 315-472-5555 (24-hour Info Line) publicinformation@honyana.org www.honyana.org

112 Farrier Ave., Suite 314 Oneida, NY 13421 315-697-3947; 866-443-5744 EAP: 315-697-3949; 1-800-834-3947 www.bridgescouncil.org

N.A. is a nonprofit fellowship or society of men and women for whom drugs had become a major problem. Recovering addicts meet regularly to help each other stay clean. This is a program of complete abstinence from all drugs and the only requirement for membership is the desire to stop using. Free. Hours: 24-hour phone information line.

Helio Health

555 E. Genesee St. Syracuse, NY 13202 315-474-5506 lklemanski@helio.health www.helio.health

The mission of Bridges is to improve the quality of life by providing advocacy and services to the community, the workplace, families and individuals affected by addiction and the abuse of alcohol, tobacco and other substances. This agency offers information and referral for alcohol and substance abuse addiction. Also provided is a comprehensive assistance program to businesses in the CNY region.

Prevention Network

906 Spencer St. Syracuse, New York 13204 315-471-1359 www.preventionnetworkcny.org

Helio Health is a comprehensive, evidence-based and clinically progressive substance use disorders and mental health disorders services provider. Helio Health operates in Syracuse, Rochester, Binghamton and Utica. Services include: inpatient withdrawal and stabilization services, inpatient rehabilitation, outpatient substance use disorder clinic, outpatient mental health clinic, outpatient compulsive gambling clinic, outpatient children and adolescent clinic, opioid treatment program, mobile health outreach, certified community behavioral health clinic, community residences, supportive living, permanent housing, recovery services, behavioral healthcare training institute, peer support and engagement, 24/7 regional open access center. Its mission is to promote recovery from the effects of substance use and mental health disorders and other health issues. www.liberty-resources.org 1045 James St. Syracuse, NY 13203

Liberty Resources offers a wide variety of programs to provide support to those struggling with a substance use disorder to include; mental health counseling, peer support, residential and supportive apartment programs, and therapeutic case management. Liberty Resources substance addition services are offered in Onondaga, Madison, Oswego and Monroe counties.

Madison County Council on Alcohol and Substance Abuse – Bridges

Heart of NY Area Narcotics Anonymous

Liberty Resources, Inc.

315-425-1004

Prevention Network is a nonprofit agency that educates, trains and provides prevention services and education pertaining to substance use, abuse, and addictions to the Central New York community. For more than 60 years, the agency has assisted individuals, families, schools and businesses through helpful information and training, anonymous referrals and support services to assure positive outcomes.

Tully Hill Treatment & Recovery PO Box 1116 5821 Route 80 Tully, NY 13159 315-696-6114, 800-456-6114 www.tullyhill.com

Tully Hill is a 501 (c) (3) not-for-profit treatment facility whose mission is to provide appropriate, cost-effective care of the highest quality to persons with substance use disorder and their families to achieve and maintain sobriety. Located 14 miles south of Syracuse and embracing the 12-step philosophy, Tully Hill’s bio-psychosocial-spiritual model of treatment offers a

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wide range of individualized services that provide patients, families and significant others with the tools necessary for a productive, joyful and sober lifestyle. Tully Hill provides admission screening service 24 hours a day, seven days a week.

Support Groups Alzheimer’s Caregiver Support Group 20 Manor Drive Oswego, NY 13126 315-349-5341

This group provides a support group to caregivers and families of individuals who suffer from Alzheimer’s. Meets every fourth Wednesday of the month at 7 p.m.

Baldwinsville Addiction Awareness Group Find on Facebook StevensAngel@yahoo.com

This group brings together parents, relatives and friends of addicts, who are all under a great deal of stress, searching for ways to help their loved one. Information sharing as well as guest speakers are planned for the upcoming months. Meets every fourth Tuesday of the month at 6:30 p.m.

Bereavement – See Bereavement Support Groups, page 58 Breast Cancer Support Group

Hematology Oncology Associates of Central New York 5008 Brittonfield Pkwy, Suite 700 East Syracuse, New York 13057 315-634-7504 ext 1397 www.hoacny.com hoabcp@gmail.com

Meets on the second Wednesday of each month from 4 to 5 p.m. at Brittonfield office in the third-floor boardroom. All HOACNY support groups are free and open to the public. Please call for current meeting times and locations.

Café Plus

216 W. Manlius St. E. Syracuse, NY 13057 315-446-3124 cafeplus@dreamscape.com

A coffee shop sponsored by the Brain Injury Coalition for people who have survived a head injury or some type of head trauma or stroke.

CNY ASA Spectrum Support

4465 E. Genesee St. Dewitt, NY 13214 315-447-4466 cnyasa@yahoo.com http://www.cnyasa.org/spectrumsupport. html Find on Facebook

Spectrum Support (formerly known as Parent Connections) is a peer-to-peer service for parents, caregivers and professionals of individuals with autism spectrum disorder, seeking support and peer guidance throughout their journey, now and into the future.

Joe Niekro Foundation CNY Brain Aneurysm Support Group syracuse@JoeNiekrofoundation.org Find on Facebook: www.facebook.com/ braincny/

The Joe Neikro foundation is committed to supporting patients and aiding in the research, treatment and awareness of brain aneurisms, AVMs and hemorrhagic strokes. Its goal is to raise awareness about the risk factors, causes and treatments of these conditions, while helping support the advancement of neurological research. It provides public education and advocacy, support for patients and families, and develop awareness programs and educational materials for hospitals, clinics and other institutions nationwide.

Meetings take place the third Monday of each month from 6:30 – 8 p.m. at Crouse Hospital Marley Education Building in the Coyne Conference Room, 4th floor.

CNY Celiacs Support Group jwyman1@cnyceliacs.org www.cnyceliacs.org

This organization supports those with celiac disease. CNY Celiacs Support Group hold meetings, offers literature for those newly diagnosed, provides counseling on the gluten-free diet and hosts an annual walk-a-thon fundraiser and a bimonthly meeting. Call for meeting dates and times.

No cost for services.

CNY Sensory Processing Disorder Parents Connections Group Beacon Baptist Church 4800 Route 31 Clay, NY 13041 315-247-4195 cnyspdparents@gmail.com www.cnyspdparentconnections.com

CNY SPD Parent Connections is a support group for parents of children with sensory processing disorder and difficulties regardless of diagnosis. The organi-

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zation hosts monthly meetings, offers guest speakers, and provides a chance for parents to share experiences and ideas that can help each other. Support group meets at 7 p.m. on the third Thursday of the month 7 to 9 p.m. and locations vary.

Free.

Depression Bipolar Support Alliance (DBSA) of Central NY Support Group AccessCNY, Formerly: Transitional Living Services 420 E. Genesee St. Syracuse, New York 13202 315-428-9366 or 315-218-0805 dbsacentralnewyork@gmail.com www.dbsacentralnewyork.org

Central New York adult support group meets from 6:15-8 p.m. every Tuesday. This group is made up of people who experience symptoms of depression or bipolar disorder (formerly known as manic depression) and their supporters. This group provides educational information and peer support with the main purpose of creating a safe environment to share experiences and offer support.

Depressive Disorders Support Group

May Memorial Unitarian Universalist Society 3800 E. Genesee St. Syracuse, NY 13214 315-446-8920 depressiongrouphelp@ymail.com www.depressivedisorderssupportgroup. com

This support group is for individuals with a depressive disorder only. It meets Thursdays, 4:30 p.m. in the Teen Room.

Diabetes Support Group Oswego Health 110 West Sixth Street Oswego NY 13126 315-349-5511 www.oswegohealth.org

Offers two support groups for individuals who have diabetes. Oswego Diabetes Support Group, meets in Oswego Hospital cafeteria conference room the third Wednesday of the month, noon to 1 p.m.

Also the Fulton Diabetes Support Group meets the first Thursday of the month 10 a.m. to 11 a.m. at Springside at Seneca Hill.

Down Syndrome Association of Central New York.

P.O. Box 5 Manlius, 13104 315-459-3843

dsaofcny@aolcom Find on Facebook: www.facebook.com/ DSACNY/

Meetings, library access, special events and other support for adults living or working with a child with Down syndrome.

Email for more information.

Empire State Lyme Disease Association, Inc. Lyme Central New York Chapter 315-687-6541 LymeCNY@gmail.com

Providing a place for members to share feelings & concerns, offering a faith-based perspective in coping with the complexities of living with Lyme. Monthly meetings held in the Community Room at Natur Tyme.

EnMotion Support Group Call for meeting information.

Syracuse, NY 315-218-6706

EnMotion offers amputees and their loved ones the opportunity to share thoughts, ideas and information. The group was formed in 2006 by local residents Mary Petrarca and Noel Dobbins.

It meets at 6 p.m. on the second Tuesday of the month, April through December (except August).

Epilepsy Parent/Family Network Support 16493 Ridings Road, Suite 115 Syracuse, 13206 315-477-9777 info@epiny.org www.epiny.org

Connects parents of children with seizure disorders, allowing time for sharing, support, problem solving and networking.

FEAT of CNY

7767 Oswego Road Liverpool, NY 13088 315-559-3823 info@featofcny.org www.featofcny.org

Families for Effective Autism Treatment of CNY (FEAT CNY) is a not-for-profit organization of parents and professionals founded to support families of children with autism spectrum disorders (ASD).

Offers general support, fun events and awareness events training.

Head & Neck Cancer Support Group of CNY Upstate Cancer Center

NAMI Syracuse, Inc.

750 Adams St. Syracuse, NY 13210 315-464-5819 info@upstate.edu

Support for people with oral head and neck cancer (SPOHNC). This group meets on third Wednesday of every month at 5:30 p.m. and offers free parking in the East garage.

HOPE Network

Northside Baptist Church 7965 Oswego Road Liverpool, NY 13088 www.northsideonline.org/ministries/hopenetwork/ Facilitator, Janice Wyatt 315-863-3112

A faith-based support group for families of children with special needs; services include meetings, family events, speakers, and HOPE Angels, a therapeutic movement and music group.

ICAN of Syracuse Support Group Simpson Family Wellness 4922 West Seneca Turnpike Syracuse, NY 13215 1-800-686-ICAN (4226) ext. 162 http://www.ican-online.org/syracuse/ Syracuse.ny@ican-online.org Find on Facebook

917 Avery Ave. Syracuse, NY 13204 315-487- 2085 namisyracuse@namisyracuse.org namisyracuse.org

NAMI Syracuse, Inc. (National Alliance on Mental Illness) is a nonprofit, self-help organization of active and concerned families and friends of people who suffer from depression/bipolar disorder, serious and persistent psychiatric illness, most commonly schizophrenia, bipolar disorder (manic depression); and severe depression. NAMI Syracuse, Inc. is a grass roots, self-help, support and advocacy organization dedicated to improving the lives of families who have relatives with a brain disorder (mental illness). This includes the families of persons diagnosed with a mental illness, relatives and friends, mental health professionals, and all who share NAMI‘s vision and mission. To find their support groups, go to namisyracuse.org/ support-groups.

Ostomy Support Group

Marley Education Center, Room 327 765 Irving Ave. Syracuse, NY 13210 315-470-7300 www.crouse.org/mycrouse/resources/ support-groups/

This is a local chapter of International Cesarean Awareness Network, which aims to prevent unnecessary cesareans through education, providing support for cesarean recovery and promoting VBAC. The group meets from 6:30- 8:30 p.m. on the third Tuesday of the month.

This support group is open to all people with ostomies, those contemplating ostomy surgery and interested family and friends. Free parking in the Marley garage.

Meetings are held monthly at Crouse Hospital

Pink Therapy Breast Cancer Survivors Group

Laurie‘s Hope Breast Cancer Support Program

YMCA of Greater Syracuse 340 Montgomery St. Syracuse, NY 13202 Gina Rohde, Breast Cancer Support Coordinator 315-303-5966, ext. 232 tkenney@syracuseymca.org www.syracuse.ymca.org/programssocialresponsibilitysocial-servicesbreast-cancersupport.html

Laurie’s Hope is a breast cancer support program of the YMCA of Greater Syracuse.

The program helps breast cancer survivors maintain health and well-being through the first year of their cancer survivor journey. Laurie’s Hope helps survivors regain the physical, emotional and social strength that a breast cancer diagnosis can take away and is offered at no cost to breast cancer survivors.

Marley Education Center 765 Irving Ave. Syracuse, NY 13210 315-472-8053 www.crouse.org/services/breast-healthcenter/breast-cancer-support-group

The first 30 minutes of the meetings are devoted to an appropriate exercise, which will differ each month and can be enjoyed by women at any level of physical fitness.

Sessions will also include speakers on topics recommended by the members of the Pink Therapy Breast Cancer Support Group.

Meets the fourth Tuesday of each month at 5:30 p.m. Free parking for attendees is available in the Marley Education Center garage (garage is beneath the building and entrance is located at the corner of Irving Ave. and University Pl.)

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Recurrent and Metastatic Support Group Hematology Oncology Associates of Central New York 5008 Brittonfield Pkwy, Suite 700 East Syracuse, New York 13057 315-472-7504 ext. 1081 www.hoacny.com

This group offers support to individuals affected by a recurrent or stage four cancer. Meetings are from 4-5:30 p.m. on the first and third Wednesday of the month.

All HOACNY support groups are free and open to the public. Call for ;current meeting times and locations.

The Saint Agatha Foundation c/o National Philanthropic Trust 165 Township Line Road, Suite 1200 Jenkintown, Pa. 19046 888-878-7900 arush@nptrust.org www.saintagathafoundation.org

The Saint Agatha Foundation was founded in 2004 to provide support, comfort and care to breast cancer patients. This organization helps individuals – particularly the under-insured and uninsured – in the Central New York area by providing financial assistance to cover a range of costs for treatment and recovery.

Stroke Support Group

Upstate Healthline Suite, Telergy Building 6333 Route 298 East Syracuse, NY 13057 315- 464-2300 http://www.upstate.edu/stroke/after_ stroke/support-group.php

The Stroke Support Group offers education and support to patients, caregivers, family and friends affected by stroke.

Meets from 5-7 p.m. on the third Monday of each month unless it falls on a holiday.

The LIGHT

Oswego Health 74 Bunner St. Oswego, NY 13126

The LIGHT provides a group offering support and education to family members of individuals with serious mental illnesses.

Unique Peerspectives Women‘s Support Group 572 Salina St. Syracuse, NY 13202 Diane O’Brien, program director 315-802-883-0123 dobrien@accesscny.org

www.accesscny.org/services/mentalhealth-services/unique-peerspectives/

Unique Peerspectives is a peer support center that promotes self-help and alternatives to the mental health system.

The center is dedicated to the philosophy of people helping people and to end the discrimination and abuse of people who use mental health services.It is a program of AccessCNY.

Upstate Men to Men Prostate Cancer Support and Information Group

Health Link / Oasis HealthLink Suite, First Floor 6333 Route 298, Syracuse, NY 13057 http://www.upstate.edu/cancer/cancercare/programs/prostate/men-to-men.php

Upstate Men to Men Prostate Cancer Support and Information Group helps men cope with prostate cancer by offering community-based education and support for patients and their family members.

Meetings are held at 5 p.m. on the last Thursday of the month. The group does not meet in December. To find out more, see the website above and fill out form.

Volunteering AARP

6726 Townline Road Syracuse, NY 13211 315-454-0104 officeonchaarp@gmail.com http://www.aarponondagachapter243.org/ community-service.html

Provides programs that involve community projects, recreation and trip opportunities, discounts, volunteer opportunities, health and other legislation advocacy, driving safety, employment, and a local newsletter.

Boys and Girls Club of Syracuse

2100 E. Fayette St. Syracuse, NY 13224 315-472-6727 info@bgcsyracuse.org www.bgcsyracuse.org/about/get-involved/

315-312-5360; 315-312-2505 service@oswego.edu www.oswego.edu/community-service/ home Also on Facebook: www.facebook.com/ commserve

Gives student volunteers a chance to get involved with programs such as Adopt-A-Grandparent, Mentor Oswego, Red Cross Club and Habitat for Humanity.

Retired Senior Volunteer Program (RSVP) Cayuga County Boyle Center 149 Genesee St., Box 5 Auburn, NY 13021 315-255-1733 http://www.auburnny.gov/public_ documents/AuburnNY_RecPrograms/RSVP Onondaga County- through Catholic Charities 2626 LeMoyne Ave. Mattydale, NY 13211 315-424-1800 volunteer@ccoc.us www.ccoc.us/volunteer Oswego County SUNY Oswego Office of Community Relations 34 E. Bridge St. Oswego, NY 13126 315-312-2317 rsvp@oswego.edu www.oswego.edu/obcr/retired-and-seniorvolunteer-program

RSVP serves to encourage and foster the development and maintenance of volunteer opportunities that engage, support and enhance the lives of Americans 55 and older. RSVP volunteers serve through schools, day care centers, police departments, hospitals and other nonprofit and public organizations to help meet critical community needs. Hours are flexible, supplemental insurance is offered while on duty and on-the-job training provided from the agency or organization where volunteers are placed.

Long Term Care Ombudsman Program

Offers youth development programs and services. Volunteer opportunities available.

Cayuga County Dorothy Dunn ddunn@ariseinc.org 315-255-3447, ext. 320

Oswego State University Center for Service Learning and Community Service

Madison County Krystal Wheatley 315-272-1872 kwheatley@rcil.com

145 Marano Campus Center (The Compass) SUNY Oswego Oswego, NY 13126

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Onondaga and Oswego Counties Jeff Parker

315-671-5108 jparker@ariseinc.org

The Long-Term Care Ombudsman Program (or LTCOP) is a federal advocacy program dedicated to protecting people living in long-term care facilities. In New York State, the Office for the Aging operates LTCOP through its Office of the State Long Term Care Ombudsman. The State Ombudsman supervises Substate Ombudsman Coordinators who serve all communities throughout the state. Substate Ombudsman programs are sponsored either by area agencies on aging or other qualified organizations.

Ronald McDonald House

Pediatric Hematology/Oncology Department 750 E. Adams St. Syracuse, NY 13210 315-476-1027 volunteer@rmhcny.org https://rmhcny.org/get-involved/ volunteer/

Operates year-round programs and activities for inpatient and outpatient children. Duties may include providing home-cooked meals for guests, along with supplying other items on the house’s “wish list.” Office and special event assistance may also be needed. Call for volunteer duties available.

VolunteerCNY.org

CNY‘s Regional Volunteer Center 518 James St. P.O. Box 2129 Syracuse, NY 13220 315-428-2211 sewards@unitedway-cny.org www.volunteercny.org

VolunteerCNY.org is the hub for volunteer activity across the Central New York region. Their virtual volunteer center serves Cayuga, Cortland, Madison, Onondaga and Oswego counties. Driven

by United Way of Central New York, the site collaborates with a network of United Way affiliates and local partners to provide volunteers and resources to the community.

Search its regional database of volunteer opportunities all on one site.

Weight Loss William A. Graber, MD, PC Weight Loss Surgery 104 Union Ave., Suite 809 Syracuse, NY 13203 315-477-4740

125 Business Park Drive, Suite 150 Utica, NY 13502 315-235-2540 Toll free: 877-269-0355 www.drgrabermd.com

This organization is a weight loss surgery practice with over 15 years of experience serving the healthcare needs of thousands throughout Central New York.

Its board-certified surgeons specialize in laparoscopic bariatric surgery and perform 1,000 weight loss surgeries each year. Surgeries are performed at St. Joseph’s Hospital Health Center in Syracuse and Mohawk Valley Health System in Utica/New Hartford. Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP) accredited centers.

William A. Graber, MD, PC continues to maintain the highest standards in surgical techniques and practice standardization.

The practice’s vast experience has resulted in a dependable program with excellent outcomes.

Women’s Services

Medicaid managed care programs. Fees are not a barrier to service and inability to pay is not a barrier to care. Clinics are located on the near-west side of Syracuse, North Syracuse and downtown in the Civic Center. Appointments are available six days/week, days and evenings, depending on location. Services include reproductive health exams, a variety of birth control methods, Rapid HIV testing, STD testing and treatment, walk-in pregnancy testing with non-directive options counseling, as well as free emergency contraception and condoms. Health educators are available for educational presentations in the community. Services are provided on a sliding fee scale and most insurance is accepted.

Assistance with applications for NYS Family Planning Benefit Program and presumptive Medicaid for pregnancy is provided.

FPS is a joint project of the Syracuse Model Neighborhood Facility and the Onondaga County Health Department.

Oswego County OBGYN 42 Montcalm St. Oswego, NY 13126 315-343-2590

Oswego County OBGYN has served women in Oswego since 1960, providing the full spectrum of women’s health needs.

Their fully licensed and certified staff consists of doctors of obstetrics and gynecology, nurse midwives, a nurse practitioner, a physician assistant, an ultrasonographer, practical nurses and medical assistants.

The Center for Reproductive Health Oswego 10 George St, #100 Oswego, NY 13126 315-342-0888 Fulton Fulton Medical Office Building 522 S. Forth St, Suite 500 Fulton, NY 13069 315-598-4740

Women — Breast-Feeding Support

The Center is operated by Oswego County Opportunities, Inc. (OCO), a private, non-profit organization governed by a volunteer Board of Directors. All major insurances are accepted, and a sliding fee scale discount program is available for eligible patients. For more information or to schedule an appointment please call.

Family Planning Service

428 W. Onondaga Street Syracuse, NY 13202 315-435-3295 http://ongov.net/health/familyPlanning. html

Cornell Cooperative Extension of Oswego County 3288 Main St. Mexico, NY 13114 315-963-7286 www.thatscooperativeextension.org

Offers an in-home breastfeeding support program by certified breastfeeding / lactation / nutrition specialists. It is a onehour-a-week for six weeks program and includes nutrition education.

La Leche League of Onondaga County

Family Planning Service (FPS) has special clinic sessions dedicated to teens and provides service to males during specific hours. Clinics are open during the daytime, evenings and two Saturdays a month.

FPS accepts all private insurance, as well as all NYS fee for service Medicaid and

Syracuse East 315-313-4555 Liverpool 315-623-0555 www.lllny.org

La Leche League groups offer free in-person parent-to-parent support through regular meetings. All parents

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interested in breastfeeding, along with their babies and children, are welcome.

Call above numbers for a group times and locations. La Leche League leaders are volunteers who are available for free telephone or email support every day.

La Leche League of Oswego

315-343-4046; 315-216-4622; 315-3421443 www.llliny.org

Provides phone support to nursing mothers in Oswego County. Offers inhome service and support upon request.

Madison County Breastfeeding Connections Cafe

WIC Program of Onondaga Healthy Families www.onhealthyfamilies.com

The Onondaga County Health Department WIC program has trained breastfeeding counselors on staff to support nursing families. WIC provides checks each month to buy healthy WIC foods and ideas on preparing healthy meals for families. WIC is open to Onondaga county residents who are pregnant and/or parenting a child younger than 5. Participating families must meet income guidelines and many working families do qualify. To find a WIC clinic near you, call the main office number above.

Call for location: 315-361-2065

A place where breastfeeding and pregnant families can get professional breastfeeding support, talk with other moms, check baby’s weight and milk intake and connect to community resources.

Oswego County Breastfeeding Coalition Mother Earth Baby 70 W. Bridge St. Oswego, NY 13126 315-216-4622 find their page on Facebook

The Oswego County Breastfeeding Coalition exists to promote, protect, educate and empower breastfeeding families in our community. Its goal is to increase the awareness of support services available to mothers in Oswego County and would like providers to seek services of lactation support to increase initiation and duration of breastfeeding in the community.

Women Infants and Children (WIC) – Madison-Herkimer Counties Madison: Community Action Program 1072 Northside Shopping Center Oneida, NY 13421 315-363-3210 Herkimer: Community Action Program 401 E. German St. Suite 101 Herkimer, NY 13350 315-866-5029 www.wicstrong.com

WIC is a nutrition education and supplemental food program serving pregnant, breastfeeding and post postpartum women, infants and children to the age of 5. WIC also offers a wide variety of breastfeeding support services.

Women — Pregnancy Support/Prevention Adolescent Pregnancy Prevention and Services, Oswego County BOCES 179 County Route 64 Mexico, NY 13114 315-963-4251 www.citiboces.org/Page/62

The mission of Oswego County BOCES‘ Adolescent Pregnancy Prevention and Services (APPS) Project is to coordinate the provision of high quality and innovative APPS strategies for the residents of the county. Intervention strategies focus on the reduction of premature sexual activity and parenthood, which present potential long-term medical, social, economic and psychological problems to adolescents, their families, the children they bear and society at large. Oswego County BOCES provides counseling and education on human sexuality and health issues to students in area schools. Services are confidential.

Birthright of Onondaga County 346 North Midler Ave. #46 Syracuse NY 13206 800-550-4900 (Hotline); 315-479-5807 www.birthright.org

Birthright believes it’s the right of every pregnant woman to give birth and the right of every child to be born. This international, nondenominational volunteer organization that offers positive solutions to women with unplanned pregnancies.

Offers positive solutions to the problem of crisis pregnancy, providing help to women who may be pregnant. Free pregnancy tests, helpful service referrals, one-on-one counseling, diapers and clothing. Confidential for any woman.

96 - 2020 CNY Healthcare Guide

Care Net Pregnancy Center of Northern New York 724 State St. Watertown, NY 13601 315-782-LIFE (5433) http://carenetnny.com/

Assists women and men with unplanned pregnancies or those who feel their pregnancy is a crisis. Provides post-abortion counseling. Care Net Pregnancy Center is an affiliate of Care Net International.

Central New York Regional Perinatal Center Upstate Health Center Syracuse, NY 13210 3rd Floor, 90 Presidential Plaza Syracuse NY 13202 315-464-4458

The Central New York Regional Perinatal Program (CNY-RPP) aims to promote healthy outcomes for women and children by ensuring that high-risk mothers and their infants have timely access to a continuum of risk-appropriate obstetric and pediatric specialized care. Each hospital that provides obstetrical care affiliates with a Regional Perinatal Center (RPC) and formulates an inter-institutional agreement.

The Central New York Region consists of the counties of Broome, Cayuga, Chenango, Cortland, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence, Tompkins and Tioga and includes four Perinatal Networks. For extensive CNY Information, visit www.upstate.edu/cmatch.

Family Planning Services

428 W. Onondaga St. Syracuse NY 13202 315-435-3295 Clinic Information: 315-435-3685 http://www.ongov.net/health/ familyPlanning.html

Family Planning Service provides low-or no-cost reproductive health services to teens, women and men at three locations in the Syracuse area. Clinics are located on the near-west side of Syracuse, North Syracuse and downtown in the Civic Center. Services include reproductive health exams, a variety of birth control methods, Rapid HIV testing, STD testing and treatment, walk-in pregnancy testing with non-directive options counseling, as well as free emergency contraception and condoms. Health educators are available for educational presentations in the community. Services are provided on a sliding fee scale and most insurance is accepted.

Assistance with applications for NYS Family

Planning Benefit Program and presumptive Medicaid for pregnancy is provided.

FPS is a joint project of the Syracuse Model neighborhood facility and the onondaga County Health Department.

John Paul II Center for Women 127 Chapel Drive Syracuse NY 13219 315-488-3139 ext 16 joan@jpiicenterforwomen.org www.jpiicenterforwomen.org/

This center is committed to building strong individuals, marriages and families by bringing together education, outreach and fertility care services that are rooted in the giving nature and love and the teachings of the Catholic Church. Services offered include natural family planning and consultations and treatment with an MD upon appointment.

New Life Crisis Pregnancy Center 3349 Main St. Mexico NY 13114 315-963-CARE (2273) newlifepregnancy@gmail.com www.nlpregnancy.org

Provides young adults with free pregnancy texts, peer counseling, and practical assistance when faced with an unplanned pregnancy.

New Hope Family Services

3519 James St. Syracuse, NY 13206 315-437-8300 www.newhopefamilyservices.com

www.reachcny.org

Text 315-297-8228 options@oco.org www.oco.org/crisis-development

OPTIONS program is a program of Oswego County Opportunities and there is not cost. This program offers support services for all pregnant and parenting youth. Designed to prepare pregnant and parenting teens to be successful in life, OPTIONS provides counseling and education in the areas of pregnancy, preand post-natal care, labor and delivery, parenting, nutrition, mental health, family planning, job preparation, continuing education support, tutoring, mental health counseling, nutrition, decision making and life skills, and a DADS program

Planned Parenthood of the Rochester/Syracuse Region

1120 E. Genesee St. Syracuse, NY 13210 315-475-5540 https://www.plannedparenthood.org/ planned-parenthood-central-westernnew-york

Planned Parenthood provides reproductive health care, education, counseling and leadership in preserving the right to reproductive freedom. Special emphasis is given to women who have limited access to reproductive services. Health services, emergency contraception, community education, rape crisis services (Rochester), family planning and other programs are offered.

Pregnancy Care Center of Oswego County

The Pregnancy Care Center provides free pregnancy testing, confidential peer counseling as well as referrals for no cost prenatal care, financial aid, adoption and other community services. Trained advocates provide information about pregnancy, abortion, STDs and related issues and discuss options in a caring and non-judgmental manner. Also offers post-abortion counseling and ongoing support. All services are free and confidential.

OPTIONS

REACH CNY, Inc.

157 Liberty St. Oswego, NY 13126 315-343-4866 baby@oswegopregnancy.org Cewww.oswegopregnancy.org

1010 James St. Syracuse, NY 13203 315-424-0009 execdir@reachcny.rg

Oswego County Health Department 70 Bunner St. Oswego, N.Y. 13126 315-349-3547 oswegocounty.com/health

Free pregnancy testing is available. Call 349-3391 to schedule an appointment.

Syracuse’s go-to resource for unplanned pregnancy, parenting and adoption support. New Hope helps those who are facing an unplanned pregnancy and those with other pregnancy, parenting and relationship challenges. Its services are free and confidential. It offers pregnancy tests, options counseling, ultrasounds, adoption planning, post-abortion counseling, miscarriage and infant loss counseling, parenting and childbirth education, and a Care Corner where clients can “shop” for free baby clothes, diapers, formula and other baby supplies. No matter who you are or what brings you through our doors, we are here for you with the support and answers you need.

18 E. Cayuga St. Midtown Plaza Oswego, NY 13126 315-342-7532

REACH CNY, Inc. utilizes a community-driven approach to eliminate disparities in infant mortality and to improve the overall health of women, infants, and children. Comprised of a local, community-based group of consumers including recipients of project services residing in the service area, providers and others in program planning, operation monitoring, and evaluation capacities. Eligibility: Pregnant women and their partners; infants and children up to age 2 who reside in the city of Syracuse.

Speakers Bureau – New Hope Family Services

3519 James St. Syracuse NY 13206 315-437-8300 800-272-3171 info@newhopefamilyservices.com https://www.newhopefamilyservices.com/ contact

Presents information regarding the agency‘s work with those facing unplanned pregnancies, adoption, post-abortion syndrome, and/ abstinence education.

Yoga Upstate Yoga Institute

6483 E. Genesee St. Fayetteville, NY 13066 315 445 4894 info@upstateyogainstitute.com www.upstateyogainstitute.com

Upstate Yoga Institute has been sharing yoga with the Syracuse community for 35 years. It teaches yoga in its traditional form as a mindful moving meditation which strengthens and relaxes the body, calms restless thoughts, balances the immune and nervous systems, and unveils the spirit. It offers group and private classes in yoga, mindfulness meditation courses and Vedic Chanting classes.

2020 CNY Healthcare Guide - 97

2020 CNY Healthcare Guide AD INDEX Listed Alphabetically Abraham House..................................................... 63 ACH — Auburn Community Hospital............. Wrap 2 Acu-Care................................................ Back Cover AMP Urology......................................................... 10 ARISE.................................................................... 30 Bassett Medical Center......................................... 31 Berkshire Farms.................................................... 26 Bishop Rehabilitation.............................. Inside Front Brighton Physical Therapy..................................... 31

By Your Side Companion....................................... 14 Cardiovascular Group............................................ 11 Cayuga Medical Center......................................... 27 Circare................................................................... 75 CJC Judgement & Paralegal Service.................... 37 CNY PT & Aquatic Center..................................... 71 ConnextCare......................................................... 17 Crouse Hospital....................................................... 3 dB Audiology Assoc............................................... 64 Dr. Paul Cohen...................................................... 43 East Hill Family Medical........................................ 33 Empire DM............................................................. 35 Excellus BlueCross BlueShield............................. 39 Faatz-Crofut Homes.............................................. 25 Franciscan Companies-Lifeline............................. 21 HCR Home Health................................................. 59 Healthwear Rental................................................. 61 Hearing Health USA-Belsono Mgmt...................... 45 Helio Health........................................................... 59 Hematology/Oncology Associates of CNY............ 59 Hospice & Palliative Care Associates.................... 32 Hospice of Central New York................................. 24 Integrative Medicine.............................................. 65 Legacy Nursing...................................................... 67 Loretto........................................................... Wrap 1

Mannion & Copani Attorneys ................................ 14 Mauro Bertolo Physical Therapy........................... 69 Menorah Park........................................................ 35 Mohawk Valley Health Systems ........................... 25 Multiple Sclerosis Resources of CNY ................... 69 Nascentia Health................................................... 61 Nephrology Association......................................... 57 New Hartford Medical ........................................... 24 New Hope Family Services................................... 43 Oneida Healthcare................................................. 19 Oneida Housing Authority...................................... 30 Oswego County Opportunities............................... 73 Oswego Health........................................................ 6 Peregrine Home Care Service............................... 57 Prevention Network............................................... 67 Quality Family Dental............................................ 75 Rome Memorial Hospital....................................... 21 Samaritan.............................................................. 32 Seniors Helping Seniors........................................ 66 Seniors Home Care Solutions............................... 14 Simeon Dewitt/Peters Realty................................. 69 SOS....................................................................... 18 St. Joseph’s Hospital (Karpa Diem)....................... 46 St. Joseph’s Hospital (Karpa Diem) 2nd................ 47 The Gardens.......................................................... 15 Tully Hill Clinical Dependency............................... 35 United Way.............................................................. 7 Upstate Cerebral Palsy.......................................... 37 Upstate Foundation................................................. 5 Upstate Medical Hospital........................ Inside Back Upstate Orthopedics.............................................. 57 Upstate Yoga Institute............................................ 18 Van Duyn............................................................... 71 William A. Graber, MD, PC.................................... 71

2020 CNY Healthcare Guide is online @ www.cnyhealth.com 98 - 2020 CNY Healthcare Guide

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■ How to help when cancer strikes a loved one ■ Breast cancer survivor: A profile ■ Mammography: What you need to know ■ Organizations help patients during cancer journey ■ Mammography for men? You bet ■ A novel approach to treating incurable cancers

things you can do to keep your heart strong, according to the chief of cardiology at University at Buffalo

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P. 16

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P.15

Medical Schools & Minority Students Minorities underrepresented in medical schools: Study

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Highest rate in 35 years among college students. P. 9 December 2019 • IN GOOD HEALTH – Mohawk Valley’s Healthcare Newspaper

• Page 1

REACHING HEALTH PROVIDERS, HEALTH CONSUMERS For more information, call 315-342-1182 or email editor@cnyhealth.com

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