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s from. ClubsACT CLUBSACTION | JULY 2020

ClubsACT

ARISTOCRAT ASSIST WITH COVID RECOVERY P. 5

THREE THINGS TODAY THAT COULD CHANGE YOUR TOMORROW P. 10

A MESSAGE FROM THE GAMBLING AND RACING COMMISSION P. 15

ClubsACT • CLUBSACT.COM.AU • (02) 6273 4694 • INFO@CLUBSACT.COM.AU

ClubsACT CLUBSACTION JULY 2020

WHO YOU BACK MATTERS MORE THAN EVER. Here’s the thing. This isn’t about having a bet. It’s bigger than that. This is about Australian jobs. Hundreds of thousands of them across the country. The stablehand. The apprentice. The farriers and breeders. The familiar face that works the bar at your local track. These are the everyday Aussies, that revenue from TAB goes to support and employ. In fact, TAB contributes four times more dollars to the sport you love than any of our competitors.* And we wouldn’t have it any other way. Because we’re in love with racing, in love with the characters, the horses, the dogs; the smell of it. In love with bringing you the

stuff that matters from hundreds of tracks nationwide. In times like these, where you choose to spend matters, be it your takeaway coffee, with your mate who owns the corner store or who you have a punt with. And will matter for the months ahead. Right now, we need to stick together like never before to support our fellow Aussies through incredibly difficult times. To ensure we keep the gates crashing back. To keep the horses running in both directions depending on where you hail from. We said at the top this wasn’t about having a bet. It’s bigger than that.

LONG MAY WE PLAY

*Based on a ratio of industry returns to turnover from the 2019 financial year. Think! About your choices. Call Gambler’s Help, Gambling Help or the ACT Gambling Counselling & Support Service on 1800 858 858 www.gamblinghelp.nsw.gov.au or www.gamblinghelponline.org.au. Know when to stop. Don’t go over the top. Gamble Responsibly.

ClubsACT CLUBSACTION JULY 2020

ClubsACT

CONTENTS From the President

From the CEO

Open Letter To The Act Chief Health Officer

Aristocrat Assist With Covid Recovery

Three things today that could change your tomorrow

Austrian Australian Club postpones its 50 years Celebrations

Message from Asahi Premium Beverages

A message from the Gambling and Racing Commission

IGT Don’t switch machines off – iSolate them

Vikings Group raises $100k for Marymead

Thermal Screening from Leader Security

Keno Is Back For More ‘Kraken’ Good Times

Corporate Partner Listing

ClubsACT CLUBSACTION JULY 2020

From the President As we come to terms with the inability to move into Stage 3 ease of restrictions, we have to accept the impact on our business that is due to the behaviour of a few who unfortunately influence our decision makers. While it is difficult, it helps to look at the bigger picture, if only to give us perspective as we all struggle to understand our “new normal”. Key messages from the Grattan Institute -June 2020

> COVID-19 is the biggest social and economic shock since World War II

Remember that during these times we continue to look out for each other, confirming that ClubsACT are here to assist our members through these trying times. Know that the ClubsACT Board and in

> Australia faces a globally synchronised deep recession

particular Gwyn and Kate, are working tirelessly to

to date with the ever changing situation.

Australia needs to roll back social distancing restrictions in a controlled way so that the virus does not again spread exponentially through the community; and

> We are likely to be living in a ‘with-COVID’ world rather than a ‘post-COVID’ world for a long time.

fiercely advocate on your behalf and to keep you up

Even though the pace of our recovery has once again slowed, we are not slowing down. Our focus, in addition to managing the Covid-19 restrictions on our business, is to get the best outcome for our members from the ACT Election in October.

Help us to reopen, please download the COVIDSafe app today.

Visit health.gov.au

Download the COVIDSafe app

ClubsACT CLUBSACTION JULY 2020

From the CEO

“Every week that passes the clubs are collectively losing around $5 million in revenue and, by failing to match NSW, the ACT government is preventing the 2000 employees of Canberra’s clubs from getting back to work.

Painful losses as ACT virus plan falls out of step THE fact that the ACT is a stand-alone territory has,

are patrons who will be lost to local hospitality business for

thankfully, helped protect our community during the COVID

at least the next six weeks or perhaps longer if Chief Minister

pandemic. But as restrictions are lifted across the country,

Andrew Barr persists with his plan to delay resumption of

the ACT government cannot afford to forget that Canberra is

business compared with what NSW is doing – despite our

an island within NSW. The Chief Minister has recognised this,

being an island in that state. Until the higher patron numbers

saying: “As a territory within NSW, it would be impossible

and gaming are back in operation, many ACT clubs will

for the ACT to have different arrangements than those in

remain closed. That is a fact. Most clubs have large footprints

our surrounding region”. Despite this, Canberra’s recovery

and it is more expensive for them to reopen without higher

plan is now out of step with NSW and it is costing our city millions of dollars and potentially thousands of jobs – not just

numbers and gaming, as they risk going further backwards,

in clubs and pubs but also in their supply chains; the butcher,

than to remain closed. Every week that passes the clubs

the baker, the candlestick-maker... Last week a supplier

are collectively losing around $5 million in revenue and by

representative who services Canberra licensed venues (and

failing to match NSW, the ACT government is preventing

who is also a friend), called to ask whether I knew if we would

the 2000 employees of Canberra’s clubs from getting back

follow the easing of restrictions in NSW.

to work. More broadly, the cost of this delay will have a serious effect on community, sporting and charitable groups

I had to tell him we were not. The rep, who I will call John,

– where we estimate a loss of between $3 and $4 million in

is on a partial stand-down with reduced pay, as are other

community contributions from clubs over the coming year.

members of his team. He is a Canberran, his personal

The ACT Chief Health Officer must explain why touching a

circumstances are challenging, he has children and the

poker machine is more dangerous than getting a massage,

sooner things get back to normal, the sooner he can receive

sharing video games in an amusement arcade, operating a

full wages. I appreciate his story isn’t unique. So, what are

self-serve terminal in a supermarket, using an ATM or using

the differences between NSW and ACT? From June 1,

gym equipment in an environment where people perspire. If

hospitality venues in NSW were able to open with 50 patrons;

NSW Health and its government were satisfied with a plan

however, larger venues are permitted to increase occupancy

put forward by clubs, a plan that was reviewed and endorsed

based on other spaces inside their venues. NSW Health has

by an infectious-diseases expert, it’s hard to understand why

also advised that the purchase and consumption of alcohol

we are being treated differently. ACT clubs are proposing

does not necessarily need to be with the purchase and

the same plan. How is it that two CHO’s have a different view

consumption of food. TABs and gaming are also permitted

of what is safe for club and pub patrons? As American TV

to operate in NSW clubs and pubs, reopening to the public

physicist Julius Sumner Miller famously used to ask: “Why is

over the weekend. In the ACT, under our easing of restrictions

it so?” If there is a sound reason for the ACT to differ from

roadmap, we are only able to have 20 patrons, alcohol can

NSW and put local jobs at risk, we need to have that reason

only be purchased with food, and the operation of gaming

explained and defended publicly by the ACT CHO or the

will not be considered until the middle of July. This week, the

government – somebody needs to.

carparks of clubs and pubs in Queanbeyan will fill with ACT licence plates, as many Canberrans take a short drive to enjoy the higher occupancy and the more complete services. These

Gwyn Rees | CEO - ClubsACT

ClubsACT CLUBSACTION JULY 2020

AN OPEN LETTER TO THE ACT CHIEF HEALTH OFFICER FROM ClubsACT

ClubsACT CLUBSACTION JULY 2020

ARISTOCRAT ASSIST WITH COVID RECOVERY While there is a veritable treasure trove of literary pieces on surviving tough times and adversary, there is no manual that addresses an entire industry closing nationally with 3 days’ notice and then surviving and planning for a reopening date that is fluid based on national and international events…. but here we are. As a company with many stakeholders, our Customers are vitally important to us, not least because of our long association in the ACT and broader Australian market. We decided in the days after closing that these long associations were vitally important, and as a result the company decided to make some immediate decisions to help venues financially in this dire period.

This included the following;

> Service fees halted during the COVID period with one-

month free service for all pre-existing service contracts once venues could re-open

> System support fees ceased during this period even

though support was still available, and the Systems team continued to do system upgrades

> Fees on Access were stopped for the period and would not commence until after markets were reopened.

As a result of working with venues during this period, we believe venues will come out of this by refining their focus and embracing effective cost reductions that effects profitability. As a result, this initiative will continue as part of our broader offering to venues to form a true partnership with venues. In the ACT we are constructing some region-specific insights and data that we will be looking to tabling with venues soon for feedback on how we can leverage our capabilities to assist you in the future. In the meantime, our business continues to bring in talent that we believe will benefit Aristocrat and ACT customers

While NZ saw the first openings of Pubs and Clubs in mid-

alike. Anthony Ball joins us in the role of General Manager,

May, the real test came on June 1 with the opening of over

Government and Industry relations after a distinguished

2,000 venues in NSW. Aristocrat used the period from

career as CEO of Clubs NSW. Terry O’Halloran has also

late March to June 1st working with venues and providing

joined us in the capacity of Industry Insights from the

them with Insights and analysis capacity under the ‘Our

world of Consulting.

Resources and your Resources’ initiative that focused on improving venues machine placement, positioning and

While we understand there is still a great amount of

interpreting data that explained game characteristics.

uncertainty ahead with our industry, Aristocrat continue to

The initiative also covered areas of improvement around

look at ways to work with and engage our customers in a

Rewards programs reviews, market share movement,

way that can improve the business of all parties.

promotions effectiveness analysis and other broader topics to help venues partner with Aristocrat in a broader context.

ClubsACT CLUBSACTION JULY 2020

Three things today that could change your tomorrow

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The way you invest in super today will really make a difference to how much you will have for tomorrow. We care about your financial wellbeing, so we’re asking you to take a moment to review three things that could help you bridge the gap that COVID-19 may have left in your investments, insurance and superannuation. 1. Choose the investment option that’s right for you 2. Review your insurance cover to protect your future 3. Boost your savings for retirement

1. Choose the investment option that’s right for you Super is a long-term investment, so you need to consider the investment option that’s right for your situation. We recommend you take some time to consider which investment option is best for you. It could close the gap created by any recent COVID-19 related losses. To help you consider your investment options, we’ve created three profiles that match how long you have to invest and your risk tolerance with appropriate investment options.

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Starting out - You’ve recently started your working life. On your way - You’ve been on your super journey for a while now. Almost there - Retirement is less than five years away. If you would like to read more about these investment options, visit clubplussuper.com.au/threethings.

2. Review your insurance cover to protect your future Life’s not predictable, so you may wish to protect yourself and your ability to earn an income against possible sickness or injury. You could do this through insurance cover, such as income protection, death and total and permanent disability (TPD). In the past, you may have received these insurances automatically when you joined Club Plus Super. However, recent changes by the government to protect members’ accounts from being eroded by fees means you may have to opt-in to maintain your insurance cover, therefore, now may be a good time to review your existing insurance. To help you understand your insurance arrangements, visit clubplussuper.com.au/threethings.

ClubsACT CLUBSACTION JULY 2020

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3. Boost your savings for retirement There are lots of ways you can boost your super. Here’s some tips on what you can do now to take advantage of the super tax breaks. What you can do before 30 June 2020

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Check the contributions cap: Start by checking the pre-tax contribution caps for this financial year to see how much you could save in tax if you contribute to your super by 30 June. Concessional (or pre-tax) contributions are generally only taxed at 15% up to a cap. If you haven’t used all your super caps over recent years, you might be able to carry them forward to make a bigger contribution and save more tax. For more information about concessional contributions, visit clubplussuper.com.au/threethings.

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Claim a tax deduction for personal contributions: You may be eligible to claim a tax deduction for personal contributions. If you wish to claim a tax deduction, you must complete a Notice of intent to claim or vary a deduction for personal super contributions form, available at clubplussuper.com.au/pds, and send it to us before the earlier of you lodging your income tax return for the year in which the contributions were made; and the end of the financial year the year after you make the contribution.

Contribute anytime Other ways you can top up your super:



Salary sacrifice (before tax) – Speak to your employer about whether you can have some of your pre-tax pay invested into your super so you’ll pay less tax on your income.



Low-income super tax offset – If you earn income up to $37,000, you may receive a refund of contributions tax paid on your super contributions up to $500. You don’t need to do anything except ensure we have your Tax File Number and lodge your tax return, the ATO will generally make the payment into your super account.

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Transition to retirement (TTR) pension – If you’ve reached your preservation age but are still working, you can access part of your super through a TTR pension. A TTR may help you take advantage of tax breaks and allow you to contribute more to your super account whilst receiving the same net income.

Seek advice if unsure While your super is designed to become one of your biggest assets by the time you retire, it’s important to consider your entire financial situation, too. A financial adviser can assess your individual needs, existing investments, commitments and goals to tailor a holistic financial plan. Should you need financial advice, we can refer you to Club Plus Financial Planning to help you with your financial decisions or visit clubplussuper.com.au/fp.

Need more information? To get further information on any of the three things above please visit clubplussuper.com.au/threethings We also encourage you to contact your local Member Services Manager, Andrew Jeffrey or call our contact centre on 1800 680 627 or visit clubplussuper.com.au for further information. Andrew Jeffrey Member Services Manager m: 0423 902 603 e: Andrew.jeffrey@clubplussuper.com.au w: clubplussuper.com.au This is general information only and does not take into account your personal objectives, financial situation or needs. Prior to acting on any information in this document you should read the appropriate Product Disclosure Statement for any product you are considering, (available at clubplussuper.com.au or by calling 1800 680 627) and seek independent financial advice around this if you are u nsure. Investments can go up and down. Past performance is not necessarily indicative of future performance. Issued by Club Plus Superannuation Pty Limited, ABN 26 003 217 990, AFSL 245362, the Trustee of the Club Plus Superannuation Scheme ABN 95 275 115 088. Club Plus Super is not licenced to provide general financial product advice except as it relates to our products. Financial planning advice is provided by Club Plus Financial Planning Pty Ltd (Club Plus Financial Planning), ABN 14 143 636 766 acts as a Corporate Authorised Representative #367058 of Link Advice Pty Ltd, ABN 36 105 811 836 (“Licensee”). The Licensee holds a current Australian Financial Services Licence #258145 and is responsible for the financial services provided to you. Club Plus Financial Planning is an associated company of Club Plus Superannuation Pty Ltd.

ClubsACT CLUBSACTION JULY 2020

Austrian Australian Club postpones its 50 years Celebrations for now. The 50th Anniversary Ball of the Austrian Australian Club was to be held on 4 July 2020, however due to the club closures this has been postponed until a later date when limits are lifted and the Club can celebrate this tremendous milestone as it deserves to be celebrated. From very humble beginnings, and a longing to

Today the Club has a large multicultural mix of members

reminisce about the home country, a group of Austrians

whose patronage has secured its success, when other

gathered at each other’s homes for a drink and a sing-a-

smaller cultural clubs have been forced to shut their

long. This soon became popular with the entire Austrian

doors.

community of Canberra and the group promptly outgrew the homely venues. This set the stage for the Austrian

To keep up with the modern times the Austrian

Australian Club to enjoy the longevity and success they

Australian Club has made many improvements over the

continue to have until today.

years, and recently installed TAB facilities, Sky Chanel and WIFI for its members to enjoy. Cultural events such

The mutual aim right from the early days for all Club

as the Austrian National Day (Heimat Tag) and Advent

members was to preserve the cultural heritage of their

Singen are both still very popular events celebrated on

home country and continue cultural traditions and

the annual calendar. Friday night band night with either

celebrations in the country they now call home. As

jazz, blues or roots playing, and for those who enjoy line

the interest and membership grew, it was decided to

dancing and rock’n’roll, classes, these will return in the

elect a committee and form the club that it is today.

near future.

The inaugural meeting took place in 1970 where Jakob Hafner was elected as the first president of the Austrian

Respect and appreciation continues for the founders

Australian Club.

of the Austrian Australian Club Canberra, sadly many of whom are no longer with us. Gratitude must also

The completion of the Club house in 1979 brought with

be extended to those who have continued to support,

it, many sub-groups who subsequently moved in. The

enrich and preserve the Austrian culture, and continue

first of these was a very active children’s, and later an

the betterment of the Club right to this day.

adult’s, folk dance group. This was quickly followed by a cultural choir followed by the card players who meet

We look forward to reopening, not just so we can

regularly for Skat, Schnapsen and Canasta. A few years

celebrate our 50 years, but so we can continue to

later, in 1990, Stock Sport (curling on concrete) moved

preserve these traditions and of course continue to enjoy

in too, with the team’s success in competitions around

a drink and a sing-a-long!

Australia as well as competing, and winning a gold medal, in World Championships in Europe.

The Austrian Australian Club will be re-opening, at reduced hours from 6 July 2020.

ClubsACT CLUBSACTION JULY 2020

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ClubsACT CLUBSACTION JULY 2020

Asahi Premium Beverages ABN 49 077 568 480 58 Queensbridge Street Southbank VIC 3006 Telephone +61 3 8866 3888

02/06/2020

Dear Customer, We are very pleased to let you know that the acquisition by Asahi Group Holdings of Carlton & United Breweries (CUB) has been completed. We are pleased to be welcoming CUB to Asahi Beverages as our fourth business division, with the other business divisions being Asahi Premium Beverages (APB), Asahi Lifestyle Beverages and Asahi Beverages New Zealand. Our focus during 2020 will be business continuity and stability to help service our customer base in the best way possible. For now, APB and CUB will continue to operate independently, using existing processes. As such, you will continue to order and pay for APB products through the normal APB processes. If you do business with CUB you will continue to order and pay for CUB products through the normal CUB processes and the following will apply for your business with APB and CUB:  Delivery schedules for your APB products will remain the same and your delivery for CUB products will remain the same.  All existing customer contracts remain in place with either CUB or APB.  APB will continue to sell its existing portfolio of brands only  For all queries related to APB products please contact your APB account team. For all queries related to CUB products please contact your CUB account team. APB and CUB are working hard behind the scenes to set up access to both portfolios as soon as we can and will keep you updated on our progress. We look forward to continuing to work with you and please don’t hesitate to reach out to your APB contact if you have any queries.

Cheers,

Michael Ritoli General Manager National Sales

ClubsACT CLUBSACTION JULY 2020

A message from the Gambling and Racing Commission Chair

s part of measures to contain the spread of Covid-19, the Australian Government announced the closure of a wide range of businesses, including all clubs and gambling venues, effective from 23 March 2020. As the ACT’s gambling regulator, the Commission recognises the substantial and ongoing impact this has for venues and their staff. To assist with offsetting these impacts, the Chief Minister has announced a range of measures aimed at providing financial support for clubs and the casino. The Commission and our team at Access Canberra are committed to streamlining the implementation of these initiatives and working with venues and staff as restrictions and regulation evolves.

The Commission also recognises that the closure of clubs has diverse and far reaching impacts for patrons and families.

The ACT Government support specifically for Clubs includes:     

A waiver/refund of gaming machine tax liabilities for clubs for March 2020 gaming activity (for clubs that pay tax monthly) or gaming activity in the first quarter of 2020 (for clubs that pay tax quarterly). Mandatory payments to the Industry Diversification Fund will be frozen for twelve months from 23 March 2020. A total of $3.3m is available in the Diversification and Sustainability Fund for distribution to clubs – to keep staff employed. Access to a payment of $15,000 per authorisation if licensees voluntarily surrender gaming machine authorisations. Providing clubs with a rebate on fixed water and sewerage charges on their Icon Water bills for the next two quarters.

As plans and preparations are made for venues to re-open, it is a good time for harm prevention and reduction processes to be reviewed, to ensure you are meeting your duty of care. It’s important to make sure patrons are aware of the support that is available so they can seek help if they feel they need to. The Commission looks forward to working with clubs as restrictions ease, to facilitate a vibrant club culture that is founded on care for the community and the patrons of our community clubs.

Paul Baxter Chairperson, ACT Gambling and Racing Commission ACT’s Business Liaison Line: For information about support available through the ACT Economic Survival Package. Ph (02) 6205 0900. Canberra Business Advice and Support Service: Small businesses can receive up to four hours of fully subsidised, tailored advice and access online business development resources. Ph (02) 6297 3121. Small Clubs Liaison: Small to medium sized clubs (with a gross gaming machine revenue of four million dollars or less) can access the liaison function for support in dealings with the ACT Government, particularly regarding regulatory or administrative issues: Smallclubsliaison@act.gov.au or (02) 6207 4727 ACT Gambling Counselling & Support Service: 1800 858 858 Gamblinghelponline.org.au

ClubsACT CLUBSACTION JULY 2020

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Don’t switch machines off – iSolate them

IGT’s Systems customers to get an intelligent solution for social distancing of gaming machines IGT has responded to the multiple challenges potentially facing clubs and pubs in NSW with an intelligent alternative to switching off every other machine in a gaming room. Although the social distancing requirements for gaming are currently unknown, many in the industry are assuming they will have to switch off every other gaming machine or make significant moves of machines – and potentially purchasing new bases. However, IGT’s ADVANTAGE CLUB customers will soon benefit from a new solution, IGT iSolate, which intelligently disables machines either side of a gaming machine as soon as a player starts a gaming session on one machine. Once the player finishes their playing session, the machines either side are auto-activated and an urgent page is sent to a nearby gaming attendant to sanitise the machine before the next player arrives. For many gaming managers, they will no longer have to guess which machines to switch off in order to generate the best return in a limited gaming environment. Plus, they won’t have to spend on re-modelling and moving their gaming floor layout to meet potential new restrictions. IGT ADVANTAGE CLUB is a gaming management solution that enables venues of all sizes to better manage their business, attract more patrons and deliver innovative solutions that increase customer loyalty – giving them significant competitive advantage. To find out more about IGT iSolate and ADVANATAGE CLUB, please contact: John van Waard,IGT Snr Manager Systems Sales, AsiaPac | M: 0439 249 601 | E: john.vanwaard@igt.com

About IGT— IGT is the world’s largest end-to-end gaming company. IGT Australia (www.IGT.com.au) is a subsidiary of IGT and has served the local market for over 25 years. IGT

Australia delivers the global strength of our parent company via innovative products designed to maximise the potential of gaming floors across Australia and New Zealand. IGT’s comprehensive range of value added services and systems ensure that venues get the most from their investments.

ClubsACT CLUBSACTION JULY 2020

Vikings Group raises $100k for Marymead to build new Care Cottage Navigating one of the most complex situations the Vikings Group have ever faced in their 40-year history, has not stopped them doing what they do best and that is supporting the community. June 4, 2020 marks the end of an enormous effort by the entire Vikings Group and its club community who raised $100,000 for the construction of the second, of the proposed three, Marymead’s Care Cottages at its redeveloped Narrabundah site. The ambitious target brought out the giving spirit of the

The Marymead Care Cottages are a multi-purpose built

Vikings community with staff, affiliate clubs, members

facility for children, young people and their families.

and suppliers getting behind the cause.

Providing emergency and respite care including emergency and crisis accommodation for vulnerable

Anthony Hill, CEO of Vikings Group was humbled to

children and families, respite accommodation for young

see the groups within the Vikings community coming

people with disabilities and a place to call home, even for

together to ensure the goal was reached for Marymead.

a short period, for those children with nowhere else to go.

“The journey to the $100,000 goal has been extraordinary and heart-warming,” says Anthony. “We

Providing accommodation for multiple children and

could not have imagined the support and incentives our

families at one time the cottages can also be sub-

staff, members, affiliate clubs and suppliers would come

divided depending on the specific needs of the residents

up with in support for Marymead,” Mr Hill said.

requiring support at any one time. Day programs such as ‘Amaze’ for young people post-school to 25 years

Marymead is a not-for-profit organisation ensuring

old with moderate to severe physical and or intellectual

children, young people and their families, including

disability use the cottages to provide support for

those who are most vulnerable across Canberra and the

members and respite for their families.

surrounding NSW regions, are well supported through their key life transitions and are able to achieve positive

Vikings Group Board Vice President Marty O’Brien said:

life outcomes and live fulfilling, productive and happy

“Vikings Group has always operated from the ethos that

lives.

we support the community that supports us. Marymead provides a vital service to the Canberra community and

Marymead CEO Camilla Rowland said the partnership

I am proud of the Vikings Community coming together

between Vikings Group and Marymead has allowed

to raise these funds that will assist Marymead provide

the charity to further engage with the community and

emergency and respite care.”

continue their mission to provide hope and change for children, young people and families in times of crisis.

ClubsACT CLUBSACTION JULY 2020

Vikings Group CEO Anthony Hill presents $100,000 to Marymead CEO Camilla Rowland.

Anthony Hill said raising the funds was a whole-of-group

“We want to get involved and contribute to the

task; the Vikings Group recognise their responsibility to

development of our great community. So, when we see

support not-for-profit organisations in our community.

those values embodied by our members, staff, athletes and even suppliers so we can help other groups, it makes

“Our Affiliate Clubs held their own fundraising days;

you proud to be part of a community like we have here

our staff donated money from their weekly pay and our

at Vikings,” Hill said.

members kindly donated in-venue time and time again. I think this demonstrates that community clubs can create

“I want to thank everyone who helped us reach our

a shared sense of belonging that inspires generosity and

target. Your kindness will see the second Marymead Care

true community spirit.”

Cottage built at their Narrabundah site.”

The ambitious target brought out the giving spirit of the Vikings community with staff, affiliate clubs, members and suppliers getting behind the cause.

ClubsACT CLUBSACTION JULY 2020

Thermal screening Detecting Elevated Body Temperatures We are in living in unprecedented times, the recent NOVEL COVID 19 pandemic has not only changed the world as we know it, it has transformed the way we live and interact with each other. Businesses have been forced to rapidly plan and quickly adapt to an ever-changing operational landscape. In response to the recent COVID 19 outbreak Leader Security can assist organisations contribute to public safety by providing accurate first line non-contact thermal screening of people for the early identification of persons who present with elevated body temperatures (EBT), a primary symptom and potential indicator of COVID-19. In line with World Health Guidelines, early identification/screening and social distancing/isolation of at-risk persons are key factors in reducing the spread of the virus and protecting staff and customers to unnecessary potential exposure. All businesses including construction sites are at risk of being closed following confirmed onsite exposure. Taking proactive steps to mitigate the risk is necessary and considered good risk management.

How accurate is thermal screening? Thermal Imaging is one of the most accurate forms of non-contact screening for Elevated Body Temperature (EBT), when performed correctly. Following on from SARS-CoV and MERS-CoV International Standards (ISO/TR 13154:2017) were introduced with respect to the deployment, implementation and operational guidelines for identifying febrile humans using thermal technology. Leader Security are one of the few organisations delivering thermal screening services in strict accordance with the guidelines set out within the International Standards (ISO/TR 13154:2017). Our Thermal Imaging Cameras meet the International Standard IEC 80601-2-59:2017 relating to the basic safety and performance of thermal screening equipment for human febrile temperature screening.

ClubsACT 20Screening CLUBSACTION JULYProcess 2020

Key benefits ࢚ Accurate Non-Contact screening ࢚ Fast Screening Process

Checkpoint

Person is screened

࢚ Portable/Mobile Units ࢚ Quick set-up and Deployment ࢚ Audible and Visual Alerts ࢚ Screening Process Complies with ISO/TR 13154:2017 ࢚ Screening Equipment Complies with IEC 80601-2-59:2017 ࢚ Thermal & Optical Display ࢚ All Events Recorded

Normal Temperature

Elevated Temperature

Applications ࢚ Shopping Centres ࢚ Supermarkets ࢚ Retailers ࢚ Education ࢚ Government ࢚ Transport ࢚ Banking ࢚ Entertainment Venues ࢚ Licensed Venues

Access granted

Re-inspection area

࢚ Events ࢚ Aged Care

About Leader Security Established in 2010, Leader Security is a fresh, innovative service provider delivering leading edge security solutions to residential, commercial and Government clients. Utilising the latest security systems and breakthrough technology, Leader Security offers a smarter approach to managing the wide range of security issues that affect homeowners and businesses today. Leader Security also has specialist teams pioneering security solutions for construction, licensed venues and other high-risk industries. For further information, visit www.leadersecurity.com.au

Contact

p. 1300 312 227 e. info@leadersecurity.com.au w. leadersecurity.com.au

leadersec leader_security leadersecurity leadersecurity

LEADER SECURITY ELECTRONICS PTY LTD ABN 15 167 225 532 ML 17502258 6/44 Hoskins Street, Mitchell ACT 2911 PO Box 755, Mitchell ACT 2911

ClubsACT CLUBSACTION JULY 2020

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ClubsACT CLUBSACTION JULY 2020

Frontline TEMPS are committed, accountable and genuinely care Why use Frontline TEMPS As we come out of varying stages of shutdown, we do so with some hesitation and apprehension. Restrictions will come and go as we adapt and adjust; and we will constantly be asking ourselves what will the future look like from here? The reality is, Hospitality has been hit hard and it will take several years to recover fully, if at all. For now we must remain resilient and rebuild our business and teams. We must adapt quickly to the scale of business operation and this is where Frontline TEMPS can help. Whilst using your own talent resources and teams, if for any reason you find yourself in a position where you need to fill a gap, this is where Frontline TEMPS can help. As the Agency Owner, I pride myself in the years I have served and supported the Hospitality industry and will do my absolute best to continue to assist the Canberra Hospitality industry to get back on its feet.

Benefits of using Frontline TEMPS No recruiting fees. In other words, you do not have to advertise and spend valuable time trying to find suitable staff, which for your business is expensive and time consuming. Work culture is important. If the individual we provide is not the right fit for your business, we will happily provide someone else. Fast, flexible, accountable. We can fill the gaps, fast, on time and for the required amount of time. We work to your business demands so you donâ€™t have to worry. Talent, specific, proficient. Whatever the skill required; we provide the right individual with the accurate capabilities. Paperwork managed. We can manage your rosters and provide ongoing assistance or simply call if you need someone; there is no obligation or minimum use for our services. Try before you buy. Temp to Perm is available and a great way to see if the person is the right fit for your business and culture. We have different models available for you to choose from. Save money. Consider the time, money, effort, bookkeeping and paperwork involved in recruiting staff. We take care of the advertising, interviewing, rostering, taxes, insurance, superannuation and wages (as per the Award). All you do is pay one invoice. We take care of the rest. Upfront, open, transparent. There are no hidden fees or charges, all dealings with Frontline TEMPS are open, honest and transparent.

We are committed, accountable and genuinely care. If you would like to know more, please call for a confidential conversation and how using Frontline Temps can help your business. I always welcome the opportunity to meet. Phone: Email:

6257 8223 or 0401 674 570 selix@frontlinehospitality.com.au

Collectively we will restore Canberraâ€™s Hospitality Industry, stronger than ever before. With warm wishes,

Sylvi

Delivering More Cash Handling Savings Manage the distribution, collection and reconciliation of cash in all areas of your business with DepositConnect Cash Recycling

Streamlines auditing and reconciliation

24/7 help desk and monitoring

Sophisticated reporting and real-time monitoring

Available in note or note/coin configurations

FACIAL RECOGNITION ClubsACT CLUBSACTION JULY 2020

Contact ICU to discuss options available

Deposit and sort notes and coins with bulk feeding

Nationwide field service -365 days per year

Saves time, reduces costs and shrinkage

Service provided to all existing CCTV systems

Secure UL291 24hr (CIT) rated safe

Clubs ACT Member since 2009

PH:1300 135 253 www.icucameras.com.au info@icucameras.com.au

If you would like to hear more please contact us on 1800 08 09 10 or speak to your local Banktech representative

Help us to reopen, please download the COVIDSafe app today.

Visit health.gov.au

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ClubsACT CLUBSACTION JULY 2020

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KENO IS BACK FOR MORE ‘KRAKEN’ GOOD TIMES Now that Keno is available in ACT clubs again, it’s time to let your customers know their favourite game is back – and it’s safe and easy to play. Government restrictions in the easing phases of lockdown impose challenges across many facets of club operations, but Keno is a breeze to operate and sell. From 19 June, ACT club customers are permitted to easily and safely purchase Keno from all locations where terminals are accessible within a club without restriction, once Keno has been reactivated by the venue. To assist your club share important messages with customers about the safety of playing Keno and how Keno is available to them during the COVID-19 re-opening period, Keno has developed a suite of digital artwork featuring our favourite Kraken, Ken. Download any or all of the below artwork through the Toolkit section of Keno Connect. Digital assets are sized for: •

Venue nightlife and advertising screens – Landscape and portrait

•

Social media tiles – Facebook, Twitter and Instagram

•

A4 posters – which can be printed and displayed in venue

If your club needs other digital sizes or formats, please email kenocommunications.com.au and the team can resize to suit your requirements. For venues that have not yet reactivated Keno, it’s as simple as following the re-opening instructions and completing the Keno Re-opening Checklist, after which Keno terminals will be activated within one business day. However, there are some guidelines and safety practices clubs need to follow to ensure compliance with the latest government advice. Most notably, to comply with current health restrictions, Keno caddies and stationery should not be displayed in any front of house areas until further notice to avoid the spread of COVID-19. Instead, it is recommended venues provide customers with their own Keno stationery from stock held in a back of house area. But this safety precaution won’t hinder customers from accessing Keno or your staff from offering it. “There are four easy ways your club can offer Keno to your customers and be fully compliant with government guidelines and keep customers safe,” explains Keno General Manager Terry Fowler. “The easiest is for customers to simply use your Keno Self Service Terminal or an operator terminal, where they can either use a Keno game card to place their bet or give their bet verbally to the operator. “Your staff is also permitted to offer and provide your customers with Keno game cards, and staff can even take the card up to the operator terminal to purchase the ticket on behalf of the customer as part of their table service.” Fowler also notes that it’s an ideal time for clubs to explore using Keno’s free Bistro Kit wallets, which include all the things customers need to fill out a game card – and make it easy for staff to offer Keno via table service. “Keno has always been a game that customers love to play while waiting for a meal to come out or as part of the fun of dining out with family or friends. “With caddies not able to be placed on tables, it’s a great opportunity for your staff to introduce customers to the game by providing them with Bistro Kits after they’ve been seated.” Visit Keno Connect at www.kenoconnect.com.au to learn more about how your venue can safely offer Keno to your customers.

ClubsACT CLUBSACTION JULY 2020

4 WAYS TO OFFER KENO There are four key convenient ways in which venues can offer Keno to their customers and remain compliant with current restrictions.

1. Using Keno Game Cards Venue staff are allowed to offer and provide customers with a Keno Game card for them to select their chosen game and numbers. Keno Bistro Kit wallets are an ideal way to supply your customers with all they need to fill out a Keno Game Card. Bistro Kits are available free of charge from Keno Connect.

2. Via Keno Terminals Keno can be safely purchased by customers in your venue from all locations where terminals are accessible without restriction. This includes both the Keno Self Service Terminal or operator terminal/s. All Keno terminals should be cleaned regularly and preferably after each user on the Self-Service Terminal. Read through our cleaning guidelines available on Keno Connect to learn more.

3. Taking verbal bets Customers are free to place a Keno bet verbally by attending a Keno operator terminal in an unrestricted area of the venue. Then, while maintaining social distancing measures, can announce their bet to the Keno operator to process on the terminal. Verbal bets are easy to process. There are guides for each bet type in the Toolkit’s “Re-opening Keno” section of Keno Connect.

4. Offering Keno table service Your venue can take an order from a customer to purchase a Keno ticket. The role of the Keno 'Runner' is to provide Keno service while the customer remains at the table. For more details, refer to our venue guide on using a Keno Runner available on Keno Connect.

ClubsACT CLUBSACTION JULY 2020

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Welcome ClubsACTâ€™s newest Member

Australian Croatian Club Oâ€™Connor Located in Canberra's Inner North the Australian Croatian Club is a meeting place for many long time Canberra Croatian families and their friends. It Is the place to go for traditional Croatian food, live entertainment and to enjoy a refreshing drink in a great atmosphere. For more information please call (02) 6248 8782

ClubsACT CLUBSACTION JULY 2020

Corporate Partners

ClubsACTion July 2020