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ClubsACTion Magazine March 2022

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ClubsACT CLUBSACTION | MARCH 2022

WGHA APPOINT NEW CEO P. 15

CLUBSACT AND KOOMARRI EMPOWER YOUNG CANBERRANS P.7

CEO UPDATE P.5

ClubsACT • CLUBSACT.COM.AU • (02) 6273 4694 • INFO@CLUBSACT.COM.AU


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ClubsACT CLUBSACTION MARCH 22

ClubsACT CONTENTS From the President

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CEO Update

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ClubsACT and Koomarri partner to train and employ young Canberrans

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Stapling – good news for workers

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What does super stapling mean for employers?

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AustralianSuper – Company profile

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Introducing STOKL

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Power Up Your Gaming!

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MEDIA RELEASE: WGHA appoint Mary Collier as new CEO

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KENO 2022: KEEPING THE BALL ROLLING

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Grow through strategic partnering

22

Member Club Listing

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ClubsACT CLUBSACTION MARCH 22

THE BEST PLACE FOR LIVE SPORT

IS RIGHT

HERE To get Foxtel for your venue call 1300 761 056 or visit foxtel.com.au/venues

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ClubsACT CLUBSACTION MARCH 22

From the President

The first quarter of 2022 sure is flying by, and if anything, the past twelve months has given us time to reflect on our resolve. As we continue to adapt with the everchanging

ClubsACT continues in its purpose to protect,

business landscape and ensure the longevity of the

advance, promote and support the rights, interests

Club Industry, I thought it is a great time to recall the

and values of community clubs of the ACT. ClubsACT

purpose, role and ambitions of ClubsACT.

continues to be a lean and effective organisation with a sound balance sheet and maintains a sustainable

ClubsACT has represented community since it was

financial framework ensuring that membership

established in 1974 (Formally became Licenced

fees are affordable and are directed towards the

Clubs of ACT in 1976). Throughout those 45 + years

achievement of our objectives.

the industry has seen its share of opportunities, challenges, and threats. ClubsACT has provided

ClubsACT provides a focal point for clubs to establish

unwavering support and leadership to the Canberra

a shared position on key issues and the opportunity

Club sector over this time and have achieved a

for the club movement in the ACT to work together to

great deal in the face of challenging circumstances.

meet the challenges and opportunities that the future

Most significantly, the ACT continues to be the only

holds.

jurisdiction where gaming machines are operated exclusively by community clubs.

Looking forward to continuing a strong and sustainable Industry long into the future.

ClubsACT has always and continues to be recognised as the principal representative body for the ACT Club industry. We engaged and are engaged by the ACT Government and its agencies, Federal government representatives, club and hospitality industry bodies and all other associated organisations. ClubsACT’s role is to ensure a vibrant and sustainable club industry into the future. We promote and protect the professional interests of community clubs of Canberra by providing clear leadership, representation, advocacy and by working with Clubs to support them to build and maintain capacity and capability.


ClubsACT CLUBSACTION MARCH 22

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CEO Update KOOMARI AND CLUBSACT FORGE NEW WORKING

ClubsACT is excited about the opportunities this

RELATIONSHIP

new program will create for employees and their

As a part of our agenda to develop enhanced workforce options for our sector, ClubsACT is pleased to announce the beginning of a new working

prospective employers in the club industry. RSL RELATIONSHIP WITH CLUBSACT

relationship with Koomari designed to create pathways

We have conducted some preliminary discussions with

for employment in the hospitality sector for young

the RSL about a possible relationship between our

people with an intellectual disability.

two organisations. The RSL have received funding to

ClubsACT is supporting Koomari in seeking a Linkages and Capacity Building (ILC) grant proposal to fund Koomarri’s Traineeship Program for young people with an intellectual disability. ClubsACT has provided a letter of support to Koomari for their initiative to find meaningful employment for people with a disability while also building organisational knowledge and skills

support the RSL Veteran’ Employment Program and we are now in negotiations to see if we can develop an ongoing relationship between the parties to create employment and training pathways in our sector. GOVERNMENT FINANCIAL SUPPORT FOR THE INDUSTRY – LIQUOR TAX

to create an accessible and inclusive workplace. The

ClubsACT has continued the campaign for a range of

proposed program will provide our members with

financial supports for our members to assist with the

access to an employment and training framework that

recovery from the pandemic. We recently organised a

can be tailored to their individual circumstances and

meeting with Senator Seselja, representing the Federal

level of disability confidence. ClubsACT will provide

Government to lobby over Liquor tax. As part of a

the expertise and networking opportunities required

campaign jointly conducted by Clubs Australia and

to expand the program across the ACT and assist our

the Australian Hotels Association (see attachment),

member clubs to demonstrate their leadership in this

Clubsact organised for a meeting with Senator Seselja

area.

and included the AHA ACT Representative Anthony Brierley. The meeting was very positive and our

CLUBSACT AND SPARK INDUSTRY TRAINING

position is supported by the Senator. The indications in

INITIATIVE

the meeting were that the policy position we promoted

ClubsACT, Canberra CIT and SPARK have launched of an industry training program for the hospitality sector and we have high hopes that this initiative will become a standing model for the key stakeholders as

may get Federal Government support leading into the budget and the election campaign. ACT GOVERNMENT FINANCIAL SUPPORT

an ongoing working relationship between the parties

ClubsACT has continued lobbying over our concerns

in the training space. The 4-week training program

that the industry needs broader financial support to

jointly organised by the three organisations is designed

rebuild arising from the pandemic. The Lobbying seems

to equip 20 participants with the key skills sets and

to have struck a chord with Minister Rattenbury as he

qualifications the will need to work in hospitality.

acknowledged in a recent media article that the club

ClubsACT will be providing entrée to on-the-job

industry has endured significant financial impacts and

training options for work experience and introductions

that there may be an impact on club diversification

to prospective employers at the end of the program.

efforts. We will continue to lobby on this issue.


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ClubsACT CLUBSACTION MARCH 22

GLOBAL SUCCESS STORY From the creators of Choy’s Kingdom and Grand Star, Fu Dai Lian Lian is a proven global success - with over 1.8x turnover ratio since launching in 2019 in the highly competitive US market – and it’s now ready to earn its spot on your gaming floor. This game family is nothing short of exceptional as it has been built as a feature rich product that includes 7 unique features that deliver an experience players won’t forget! Speak to your Aristocrat Business Partner today to get your hands on this exciting new game.

For more information, contact your Aristocrat Business Partner or call 1800 150 432 ©2022 Aristocrat Technologies Australia Pty Limited. Aristocrat and the Aristocrat logo and Fu Dai Lian Lian are trademarks or registered trademarks of Aristocrat Technologies Australia Pty Limited.

ARISTOCRAT PROMOTES RESPONSIBLE GAMING.


ClubsACT CLUBSACTION MARCH 22

ClubsACT and Koomarri partner to train and employ young Canberrans ClubsACT has recently consolidated a new working relationship with Koomarri and we hope this new partnership will provide a platform to better assist the employment of young people with an intellectual disability Canberra in the hospitality sector. As an organisation that values and promotes community participation, ClubsACT supports the Koomarri initiative to find meaningful employment for people with a disability while also building organisational knowledge and skills to create an accessible and inclusive workplace. The proposed program will provide participants and our members with access to an employment and training framework that can be tailored to their individual circumstances and level of disability confidence. ClubsACT will provide the expertise and networking opportunities required to expand the program across the ACT and assist our member clubs to demonstrate their leadership in this area. We look forward to working with the Koomarri team in improving employment outcomes for people with a disability in Canberra.

FAQ’S FOR KOOMARRI’S CUSTOMISED EMPLOYMENT PROGRAM What is the purpose of the Customised

What support is provided to me?

Employment Program? The opportunity to increase a person’s skills and experiences in real business environments increases the probability of finding long-term employment. It also provides employers with motivated potential employees that positively contribute to your business. As a local partner we can explore developing either work trials or a paid position depending on your interest.

Koomarri provides a Career Coach for all work trials for the entire time. You will also be provided with direct support from a Koomarri Work Experience Coordinator as needed. Is there a cost? No. All costs for Career Coaches and incidentals are met by Koomarri.

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ClubsACT CLUBSACTION MARCH 22

How many hours are involved?

What if I would like to offer the participant a permanent position within my business after the

This is completely negotiable and will depend

work trial is completed?

on the needs of your business. Work trials are generally one shift of 2-3 hours per week but can

Our goal is to find suitable, meaningful long-term

be run over multiple days if more convenient for

employment for all participants in our program,

you.

therefore we would be more than happy to discuss this with you!

How does Koomarri match participants to businesses?

Can I speak to other businesses that have

As part of our customised employment approach,

participated in the program?

we take great care researching both the needs of

Yes you can. We have a number of businesses that

the individual business/employer and the skills,

are continuing in the program and who are more

abilities and interests of the participant. With

than willing to discuss their experience with you.

the detailed information gathered, we match

We can provide their contact details on request.

employers with participants to gain the best possible outcome for both parties. Do I have to dedicate an employee or employees to supervise the participant? No. The Koomarri Career Coach accompanying the participant will be present at all times. What do I need to do? We ask that you provide suitable tasks for the participant to complete during their weekly shifts. The Career Coach can help to identify these tasks and will also oversee the completion of the work. The goal is to have the participant completing tasks with reduced assistance from their Career Coach by the end of their work trial. How long are work trials? Work trials are usually for a school term – 10 weeks (2-3 hours per week). Can I participate in the program more than once? Yes!! Providing our participants with a variety of work trials enhances their skills and experiences in a working environment, and we encourage businesses to remain in the program.

For more information please contact our Employment Team on 6280 6143


ClubsACT CLUBSACTION MARCH 22

CASE STUDY EASTLAKE FOOTBALL CLUB Meet Charlotte - Cafe Assistant Charlotte is employed directly by Eastlakes Football Club, Kingston, as a café assistant. She started at Eastlakes as a work experience participant and during that time was able to learn the job tasks and get to know her colleagues. The job is a great fit for Charlotte - she is really outgoing and loves serving customers and making coffees! Many of the regular customers know her and enjoy having a chat. Prior to Eastlakes, Charlotte had completed several different work experiences in hospitality but none of them was the right fit for her. Through Koomarri's Customised Employment program our Career Coaches documented what did and didn't work so that we could identify a business she could thrive in. Thanks to Eastlakes giving her a go, we've found her a great job and Eastlakes have found a great employee! Charlotte has become more confident and independent with 1:1 support provided by Koomarri at all times. She is learning new skills, including taking orders and using the cash register. Charlotte is a valued member of the Eastlakes team and has recently been offered two additional days of work in the bistro!

P: 6280 6143

W: koomarri.com.au For more information please contact our Employment Team on 6280 6143

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ClubsACT CLUBSACTION MARCH 22

STAPLING – good news for workers The Australian Government has introduced super reforms for the 2020 – 2021 budget, called ‘Your Future, Your Super’. With these new laws, they expect to save Australians $17.9 billion over 10 years*. Part of the reforms is the introduction of ‘super stapling’, which refers to how your nominated super account is attached (‘stapled’) to you. Previously, if you changed jobs, your new employer could set up a super account for you with their default super fund, which may be a different fund from yours. Now, with stapling, employers are generally required to pay your super into your existing stapled account. The idea behind stapling is to prevent people from having multiple super accounts, paying multiple fees and insurances. The forecast over ten years is that stapling will reduce multiple accounts by 2.1 million, saving workers about $2.8 billion in duplicate fees, insurance and lost earnings*

Choose your account The introduction of super stapling makes it even more important for you to actively choose a super fund best suited to your circumstances and needs. To choose the super fund that your employer contributes to simply speak to them about how you can advise your nominated super account. If you start with a new employer on or after 1 November 2021 and don’t choose a fund, your employer will generally pay your contributions to the account that has been stapled to you.

Comparing super fund performance As well as the introduction of stapling with ‘Your Future, Your Super’, the YourSuper Comparison Tool has been introduced. This tool could help you see how your super fund is performing and choose a well-performing fund. By changing from an under-performing fund to a wellperforming fund:

> A working Australian in their 20s could have around $87,000 more when they retire*

> A 50-year-old working Australian could have around $60,000 more when they retire*

It’s good to see the benefits these changes will bring to employees across Australia. For members who choose for their super, you can be confident you’re with one of Australia’s top performing funds^. Our goal will always be to help you achieve your best retirement outcome.

To read more, visit australiansuper.com/ superannuation-articles *Your Future, Your Super – Reforms to make your super work harder for you.

^ AustralianSuper Balanced investment option returns as compared to the SuperRatings Fund Crediting Rate Survey — SR50 and SRP50 Balanced (60–76) Index at 31 December 2021. Returns from equivalent investment options of the ARF and STA super funds are used for periods before 1 July 2006. Investment returns are not guaranteed. Past performance is not a reliable indicator of future returns.

Investment returns are not guaranteed. Past performance is not a reliable indicator of future returns. This document has been prepared and issued in February 2022 and is subject to change. This article may include general financial advice which doesn’t take into account your personal objectives, situation or needs. Before making a decision consider if the information is right for you and read the relevant Product Disclosure Statement, available at australiansuper.com/pds or by calling 1300 300 273. A Target Market Determination (TMD) is a document that outlines the target market a product has been designed for. Find the TMDs at australiansuper.com/tmd AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898.


ClubsACT CLUBSACTION MARCH 22

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What does super stapling mean for employers? Introduced as part of the recent Your Future, Your Super federal government measures, the introduction of stapling means working Australians will be attached to one super fund for life unless they choose otherwise. Unless your workplace has a state or industrial award that prescribes where super must be paid, there’ll be changes to how you onboard new employees and pay super.

stapling webpage at australiansuper.com/SuperStapling and learn about:

If a new employee doesn’t make a super fund choice, employers are required to check with the ATO to identify the super fund your new starter is ‘stapled’ to.

> A checklist for onboarding new starters, and

Want to learn more?

> How super stapling impacts employers > FAQs and general information on how to administer super stapling.

For an overview of what’s involved, visit the super Sponsored by AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898.

AustralianSuper – Company profile As Australia’s largest superannuation fund, AustralianSuper are there to help members achieve their best financial position in retirement. Working with a wide range of stakeholders, AustralianSuper create meaningful value for members and their communities. Their diverse workforce is supported by the Executive Team and Board of Directors. Their story began more than 30 years ago and led to the creation of a superannuation for all Australians. Since then, they’ve grown into Australia’s largest

industry super fund – an advantage they use on behalf of their members every day. At AustralianSuper, membership means more than an annual statement. They’re there to help their members make the most from their super — today and tomorrow and are committed to giving them the peace of mind knowing their savings are being managed by a super fund that delivers.

https://www.australiansuper.com/compare-us/best


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ClubsACT CLUBSACTION MARCH 22

A Hospitality ordering solution delivering business efficiencies, product choice and cost savings ..

B

C

A Business Efficiencies

A Hospitality ordering solution delivering business efficiencies, product choice and cost savings ..

D

B

Product Choice

Business Efficiencies

How it works .. Introducing STOKL

Cost A Savings

C D Product Choice

The Marketplace .. How it works ..

Access new and existing suppliers and product solutions.

Th

Access new and existing suppliers and product solutions.

Introducing STOKL, the hospitality industry’s Venue smartest ordering system, that’s completely free for venues and purchasers.

Venue

STOKL allows venues and purchasers to order products from all your existing suppliers (in addition to any other suppliers in the market) all at once, in a single location. In effect, venues can order from existing suppliers, plus seek out new Suppliers via one platform that would ordinarily involve up to 10 separate orders/emails/phone calls/ordering portals,

Current

etc. Current New Current New Through STOKL, hospitality venues can reduce the

Current

New

Current

New

Current

.. STOKLBenefits account management team are committed

time and administration associated with ordering

to training your team ensure absolutely they understand the Save valuable time byto streamlining all your supplier

through one industry focused platform. STOKL is

system and its benefits, while generating accounts for

a free platform for hospitality businesses to use

any user to create accountability. STOKL has Service or pocketordering as reduced labour costs.

that delivers significant ordering efficiencies while

provenInstant success several venues /suppliers groups accesswith to Order local, fresh, high on trendthrough from allquality your and in

Benefits ..

ordering into a single application.

Features ..

Reinvest this time into value add activities like Customer

Save valuable time by streamlining absolutely all your supplier

generating ordering trends to better improve your ordering into a single application.

ordering outcomes and The Reinvest this time intobusiness value addoperations. activities like Customer Service or pocket as reduced labour costs.

products and supplies.

centralised platform. the ACT and NSW, one such as The Ainslie Football Club, Achieve product and input cost savings with access to a

Ovolo greater Hotels andofAkiba just name choice suppliers and to their range. a few.

Access to new and existing suppliers within the platform.

As aInstant special offer to Club ACT members, STOKL is offering completely free onboarding Riley Tanton access to local, fresh, high quality and on trend Account Manager Ordering intelligence through products and supplies. when signing up to STOKL. stokl.com.au Achieve product and input cost savings with access to a greater choice of suppliers theirout range. Please don’t hesitate to and reach to the STOKL

recuring orders, smart lists and quick reorder.

team at Info@stokl.com.au if you are interested in the platform and would like a product demo. Riley Tanton Account Manager stokl.com.au

Feat

T +61 459 914 113 E riley@stokl.com.au

T +61 459 9 E riley@stok


ClubsACT CLUBSACTION MARCH 22

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Power Up Your Gaming! Hitting gaming floors in January, IGT’s Power Guardians™ is ‘powering’ in NSW/ACT clubs. This new addition to IGT’s game family brings a powerful

Col Bentley, IGT’s NSW/ACT State Sales Manager:

boost to the Hold N’ Spin mechanic with ‘Power Orbs’

“Power Guardians is sitting at the top of the MAX club

providing excitement until the last ball drops, as prize

performance reports in January. I’m excited about this

values can grow up to 100x.

fantastic start and believe that this can be attributed to the clever Hold N’ Spin mechanic which clearly

Available now as a SAP, Power Guardians offers two

demonstrates the feature and the opportunity for

great games - Emperors Tale and Heroes Honour – to be

rewards. With game three poised to be released and our

followed by third game, Noble Strength, shortly. Each

Power Guardians Link soon to follow, Power Guardians is

game has its own unique free games feature and a Power

a great solution to provide variety and entertainment on

Guardians Link is also planned for release soon.

your gaming floor.”

Interested in powering up? Contact Jonathon Alexander on 0407 912 002 or www.igtaustralia.com.au/igt-nsw-clubs-powerguardians/


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ClubsACT CLUBSACTION MARCH 22

The NEW QuickPay CRT Series 2 has arrived The new QuickPay CRT S2 is available as either a 15” or 27” touchscreen and sets the new industry benchmark for both looks and reliability. Incorporating the newly released NCR S2 cash dispenser, it delivers exceptional performance on a range of key metrics. UP TO

50%

UP

20%

UP

INCREASE IN NOTES DISPENSED UP TO

IMPROVEMENT IN PICKING NOTES

TO

40%

IMPROVEMENT IN DISPENSER RELIABILITY

TO

17%

INCREASE IN CASH CASSETTE CAPACITY

NEW features include: •

Daily balancing process is up to 70% faster for your staff.

•

Multiple TITO ticket cashing (subject to gaming system capability).

•

QuickPay maintenance customers can upgrade to QuickPay CRT S2 software (not hardware) at no cost.

Like more information? For more information call Banktech on 1800 08 09 10 or email sales@banktech.com.au or scan the QR Code

QuickPay CRTs are approved under the UTOPIA gaming machine dealers’ licence - No. 52200371. UTOPIA Gaming Systems Pty Ltd is a subsidiary of The Banktech Group Pty Ltd.

FREE SOFTWARE UPGRADE

for existing maintenance customers


ClubsACT CLUBSACTION MARCH 22

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MEDIA RELEASE

07 March 2022 MEDIA RELEASE: WGHA appoint Mary Collier as as new WGHA appoint Mary Collier newCEO CEO 07 March 2022

Women in Gaming & Hospitality Australasia has appointed Mary Collier as its new CEO. Women in Gaming & Hospitality Australasia has

Collier takesMary the Collier lead role aspirations to grow the organisation and work collaboratively with appointed as its with new CEO. partners, businesses, and governments to achieve gender equity and an inclusive industry.

Collier takes the lead role with aspirations to grow the organisation and work collaboratively career acrosswith law,partners, media and sports administration and brings strong advocacy, Collier has an extensive businesses, and governments to achieve gender to the role. a commercial mindset, and strategic acumen equity and an inclusive industry.

Chair of WGHA, Christie Roser, said “The Board were delighted with the quality of individuals who Collier has an extensive career across law, media and engaged in the process to strong be able to appoint someone of Mary’s calibre is a credit to the work sports administration andand brings advocacy, a WGHA has done under to establish itself as reputable driver of change across our commercial mindset, andHelen’s strategicleadership acumen to the role. industries.” Chair of WGHA, Christie Roser, said “The Board were

delighted the quality Roser adds with “I would like of to individuals welcomewho andengaged congratulate Mary Collier on her appointment as CEO of in the process and to be Hospitality able to appoint someone Mary is a proven business leader which coupled with a Women in Gaming and Australasia. of Mary’s calibre is a credit to the work WGHA has passion for inspiring teams and her strong presence across the industry, we look forward to seeing done under Helen’s leadership to establish itself as WGHA thrive under her leadership.” reputable driver of change across our industries.”

Collier has held several roles the racing and wagering industries over the last 20 years, Roser adds “I would likeexecutive to welcome and across congratulate including as a former Director and Chairman Mary Collier on her appointment as CEO of Womenofinthe Brisbane Turf Club and former President of the Queensland Jockeys’ Association. Gaming and Hospitality Australasia. Mary is a proven business leader which coupled with a passion for

inspiring andand her strong presence across Collier led teams media communications forthe the national industry association for online wagering industry, wefollowed look forward seeing WGHA companies, by to four years as thrive a member of the Executive Leadership Team at Racing under her leadership.” Queensland where her responsibilities included corporate affairs and policy, government relations, marketing and communications and corporate strategy.“I have long believed a strong industry association can Collier has held several executive roles across the

play a crucial role in advocating for meaningful policy racing and wagering industries over the last 20 change, as and well as supporting members Ms years, Collier said it was a combination of her lived experiences belief in theitspower of to a innovate focused including as a former Director and Chairman and drive improved practices.” industry association that made the role irresistible. of the Brisbane Turf Club and former President of the “The industries we represent include some of the Queensland Jockeys’ Association. “I have long believed a strong industry association can most play vibrant a crucial role in advocating for meaningful businesses in the country, already Collier led media and as communications formembers the national policy change, as well supporting its to innovate and drive improved practices.” committed to creating greater opportunities for industry association for online wagering companies, women from grass roots right through to executive followed by four years as a member of thesome Executive “The industries we represent include of the most vibrant and businesses in the country, already management directorships.” Leadership Team at Racing Queensland where her committed to creating greater opportunities for women from grass roots right through to executive “There is a wonderful opportunity now to build on the responsibilities included corporate affairs and policy, management and directorships.” strong foundation created by the WGHA Board and government relations, marketing and communications andfoundation strive for increased diversity and corporate strategy. WGHAand Board “There is a wonderful opportunity now to build on the team strong createdgender by the inclusion for the commercial benefit of everyone.” andMsteam and strive for increased gender diversity and inclusion for the commercial benefit of Collier said it was a combination of her lived everyone.” Collier is a member of Women on Boards and of the experiences and belief in the power of a focused AICD and will soon commence an appointment as a industry association that made the role irresistible. Collier is a member of Women on Boards and of the AICD and of will soon commence appointment as Director the Tattersall’s Club ofan Queensland.

a Director of the Tattersall’s Club of Queensland.

more information, please please contact: Porzia Garcia - porzia@wgha.org.au ForFor more information, contact: Porzia Garcia - porzia@wgha.org.au

Women In Gaming & Hospitality Australasia wgha.org.au


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ClubsACT CLUBSACTION MARCH 22

KENO 2022: KEEPING THE BALL ROLLING Keno is exploring new ways to engage with customers to drive sales for its venue partners. Utilising new technology for in-venue display and streamlining tickets to make Keno even quicker and easier to play is a vital part of Keno’s strategy in 2022. The coming year will see Keno bolstering its offerings to add further value to the game through a refresh of popular products, focus on training, and more innovative in-venue promotions. Check out at what’s in store for your club. BOOST SALES WITH EXCLUSIVE PROMOS With the introduction of the highly successful ‘Special Buy’ concept, your club can offer customers the chance to win limited edition prizes that only a select number of other venues have. The prize pool is continually being refreshed so your venue can offer an array of new promotions to keep customers engaged. Research has been undertaken to gauge what might excite customers in 2022, so watch out for exciting new prizes coming soon. HAVE HUGE SCREEN TIME Keno’s Retail Image display is a simple way to amplify your venue’s Keno overall presence and create a bigger and better customer experience. The largescale, digital, display solution is designed specifically to attract new players to the game. Talk to your Keno Sales Executive about implementing it this year. KWIKPIK EVOLUTION Playing Keno is becoming even quicker, simpler, and more affordable for new customers thanks to four new Kwikpik games, which offer a fresh version of this popular way to play. Following a six-week pilot across 57 selected venues in NSW and Queensland in 2021, four Kwikpik bundles were chosen based on customer and venue feedback and will now be trialled in around 700 venues in both states in the coming months. Look out for the results later this year.

ALWAYS A SECOND CHANCE Keno can help boost your sales year-round via the popular Second Chance Draw. At the end of every month, Keno randomly draws five players to win $1,000 in cash each. In the last six months of 2021, Keno received more than 271,000 entries into this ongoing promotion. Animations are currently running on Keno display screens encouraging entry. HEADS OR TAILS KICK IT Footy season is the ideal time to educate customers about Keno Heads or Tails ¬– a quick and easy way to play, perfect for quarter and half-time breaks. Keno’s ongoing campaign that aligns with backing a footy team will have your customers thinking, ‘Which side will you choose?’. TRAIN THE TEAM TO PLAY Skilling up your club’s Keno operators via Keno’s training platform is a great way to get the year started. The platform helps staff learn more about the game and better guide their customers in how to play, with unlimited access to eLearning materials and available across all digital devices. More than 2000 venue operators have already used Keno’s new training system since its launch in early December. KEEP YOUR CLUB CONNECTED All Keno’s products are backed by the Keno Connect web site – a dedicated hub where staff can access point of sale, digital and printable marketing assets, as well as tools and tips to bring Keno to life in your club. Visit it now to keep up to date on everything you need to make 2022 your club’s best Keno year yet!


Future-focused energy advice.

ClubsACT CLUBSACTION MARCH 22

An ActewAGL Energy Efficiency Review is an extensive onsite audit and safety analysis—designed to maximise the potential of your facility and improve your bottom line. A member of our local team will assess six focus areas, including transport, lighting, water heating, solar, electrical infrastructure and plumbing, with an overarching safety analysis across all relevant electrical and building infrastructure.  Interest-free financing, with on-bill payment plans.*  Lower your operating costs.  Future-proof your premises.  Create an integrated energy ecosystem—designed for energy saving.  Better understand your current energy impact and reduce your carbon footprint.  Increase the value of your commercial facility.

See what’s possible for your commercial energy ecosystem.  energy.solutions@actewagl.com.au  1800 572 121  actewagl.com.au/business *Contact us to discuss terms and conditions, eligibility and payment options. ActewAGL Retail ABN 46 221 314 841, a partnership of Icon Retail Investments Limited ABN 23 074 371 207 and AGL ACT Retail Investments Pty Ltd ABN 53 093 631 586.

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24/7 NBA TV

NOW SHOWING ON SKY SPORTS 2 TUNE IN, ONLY AT TAB

Help is close at hand. Call Gambler’s Help, GambleAware or the ACT Gambling Counselling & Support Service on 1800 858 858 www.gambleaware.nsw.gov.au or www.gamblinghelponline.org.au.Stay in control. Leave before you lose it. Gamble responsibly.


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ClubsACT CLUBSACTION MARCH 22

CREATING HOSPITALITY VENUES OF THE FUTURE An industry leader in design and construction, Paynter Dixon partners with clubs to create hospitality venues of the future. Whatever your vision, we will work with you.

paynterdixon.com.au

1300 892 675

Grow through strategic partnering Clubs across the ACT are setting a course for recovery after two years of COVID restrictions. Clubs ACT.indd 1 1/03/2022 9:00:37 AM In this emerging landscape, decision makers are

The benefits are tangible. Operating under an

exploring a range of growth strategies. With capital

open-book basis, you’re able to gain the benefits of

works and expenditure back on the planning table,

competitive tendering of trade contractors. At every

strategic partnering is more important than ever.

stage of the project, we’re seeking ways to add value and exceed expectations.

Paynter Dixon is the industry leader in delivering exceptional buildings for the entertainment sector,

Regardless of size or complexity, our team stays on task

with more than 60 years’ experience in the design and

to ensure the benchmark of quality is achieved. This is

construction of hospitability venues.

front and centre when managing construction activity in operational clubs – we’ll go to great lengths to minimise

We work closely with clubs to ensure the solution

disruption to services.

fits the business goal, whether diversifying services, appealing to new market segments, or reimagining the

Our way of working builds long-term partnerships.

customer experience.

Today, 84 per cent of our projects are repeat business.

Through our design and construct model, we take

Our Canberra-based team is also committed to

complete responsibility of your project from beginning

reputational leadership in the community, engaging

to end. This robust approach provides a single point of

local contractors and proactively working in your best

authority for design, authority approvals, project cost,

interests.

deadlines, quality and safety.

To learn more, contact: Andrew Neagle, Strategic Lead of Hospitality, Paynter Dixon: Phone: 02 9797 5555Email: Andrew.Neagle@paynterdixon.com.au.


ClubsACT CLUBSACTION MARCH 22

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ClubsACT CLUBSACTION MARCH 22

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Phone: 6281 7700 print@phillip.kwikkopy.com.au

THE REX HOTEL CAPITAL EXECUTIVE APARTMENTS HOPSCOTCH BAR Kindred Organisations CANBERRA BUSINESS CHAMBER WOMEN IN GAMING AND HOSPITALITY AUSTRALASIA.


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ClubsACTion Magazine March 2022 by ClubsACT - Issuu