Care

2022 NHS ‘Patient Satisfaction Questionnaire’ Survey Results for PharmaCare

In previous years PharmaCare has been required to publish a ‘Patient Satisfaction Questionnaire’ to NHS England demonstrating the level of satisfaction with the service we provide to our patients. Although it is no longer a requirement, we did however still conduct the survey as it matters to us to know whether our PharmaCare users are still happy with the service. The results of the survey were once again exceedingly positive. Taking everything into account, the PharmaCare service was rated positively.

Kate Isley the Head of Supply Chain had this to say about the feedback,

“Thank you to everyone who responded to our survey. We are passionate about providing our patients with the highest levels of service and our survey results demonstrate that we are continuing to do this. Your comments in particular about the professionalism of our team in PharmaCare, are very much appreciated.”

99% would recommend PharmaCare to family & friends

100% gave a rating of good or above

99% rate the staff very good