JOINOURACCESSSCHEME
e’recommittedtoimprovingthebooking perienceforourcustomers,including osewithaccessneeds.Weareexcitedto nnounceournewpartnershipwithNimbus sability,arenownedsocialenterprise cognisedinternationallyforitsAccess ardScheme.
TheAccessCardSchemeaddsanextralayerofverification,ensuringthatour accessticketsandvenueareusedproperlybythosewhoneedsupport.Italso helpspreventthemisuseofaccesstickets
AccesscustomerswillberequiredtohaveeitheranAccessCardoraRedgrave TheatreDigitalAccessPass.
What’sthedifferencebetweenanAccessCardandaRedgraveTheatreDigital AccessPass?
● AccessCard-Awidelyacceptedtooltocommunicateaccessneedswith organisationsandticketingsystemsacrosstheUKandthefulllistofAccess Card-registeredvenuesandeventshere.AccessCardscost£15forthree years.
● RedgraveTheatreDigitalAccessPass-ThisoptionissimilartotheAccess Cardbutisafree,theatre-specificpassavailableexclusivelyforuseatthe RedgraveTheatre Itisvalidforthreeyearsanddoesnothaveaphysical card.YoucanupgradetoafullAccessCardatanytime.
WhoneedstoregisterforanAccessCardoraRedgraveTheatreDigitalAccess Pass?
Asof10/03/2025,allcustomerswithaccessneedswillrequireeitheranAccess CardorafreeRedgraveTheatreDigitalAccessPassnumbertopurchaseaccess tickets.
Onceregistered,yourAccessCard/DigitalPassnumberwillbevalidforthree years.Forassistancewiththeapplicationprocess,pleasevisittheAccessCard SupportPage
HowtoLinkYourAccessCardorRedgraveTheatreDigitalAccessPassNumber toYourRedgraveTheatreAccount?
1. Onceyourapplicationisprocessed,NimbuswillsendyouauniqueAccess Passnumberviaemail
2. YoucanthenusethisnumbertolinkyouraccessrequirementstoourBox Officesystemandcreateyourfreedigitalaccesscardhere Ifyoudon’t alreadyhaveaRedgraveTheatreaccount,onewillbeautomatically createdforyou.
3. Aftercompletingtheform,logintoyourRedgraveTheatreaccountusing the"forgottenmypassword"optionhere.
4. Onceloggedin,youraccessrequirementswillbeautomaticallypulledfrom Nimbus,andwhenbookingticketsonline,seatingoptionsthatmatchyour accessneedswillappearontheseatingplan.
WhatifIamunabletouseonlineforms?
Ifyoucan’tuseonlineforms,registrationisstillrequired Nimbusofferstelephone registrationassistance,pleasecallthemon03308085108.
WhatifIalreadyhaveanAccessCard?
Noneedtore-register!SimplyloginorcreateanaccountandenteryourAccess Passnumber Onceregistered,loggedinandlinked,you'reallsettobookyour tickets!
WhyareweintroducingtheAccessCardScheme,andhowdoesthisbenefit me?
PartneringwithNimbusallowsustobetterunderstandyouraccessneedsand providethereasonableadjustmentsthatbestsupportyou.Thisincludespriority seatingandanessentialcompanionticket.
Nimbus,asocialenterprisemanagedbydisabledpeoplefordisabledpeople, offersasystemthatrespectsyourprivacy-there’snoneedtocarrysupporting documentsorexplainyourcircumstances.You’llonlyneedtoprovideyour informationoncetoNimbus,whowillissueeitheranAccessCardoraDigital AccessPassreferencenumberbasedonyourpreference.
Ourcommitmenttoaccessibilityremainsthesame.Ourteamisavailableto assistwithanyenquiryyoumayhave,pleaseemail access@redgravetheatre.comorcall01173157800,MondaytoFridayfrom3:00pm to5:30pm