Challenge 2 - Integration:

• SaaS providers must ensure that their applications can integrate seamlessly with other software applications used by their customers, which can be complex and time-consuming.

• The integration needs to be customized for each customer, as each customer may have different requirements and use different software applications.

• Legacy systems or incompatible software can make integration challenging, as they may need APIs or use different data formats and protocols.

• Integration issues can result in data silos, which can limit the software's effectiveness and reduce the customer's benefits.

• SaaS providers must provide comprehensive documentation, tools, and support to help customers integrate their applications with other systems.