WPDI Fall 2014 Schedule

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www.clcillinois.edu/wpdi

Class Schedule

2014 Fall Workforce Development Courses

Training, consulting and cutting-edge courses for businesses, professionals and the community.

EXPLORE CONNECT Explore Your Potential Getting new knowledge and skills can reveal possibilities you never imagined for you or your business. Our courses and services will help you reach your potential.

Achieve Peak Performance Our Continuing Professional Development courses and workshops can help you, your staff and your organization get the knowledge and skills to succeed. Our short-term courses are ideal for quick skill mastery, whether you want to hone current skills or explore a new career field.

Solve Business Problems Many business problems can be solved by empowering employees with the right training.

Client Solutions provides results-driven training and consulting to meet your organization’s specific training needs.

Browse the fall schedule. Register for a class or schedule training for your staff. Explore your potential through ongoing training and professional development. Affordable and local – explore the College of Lake County.

Client Solutions Continuing Professional Development Illinois Small Business Development and International Trade Center Judicial Services Center for Personal Enrichment Class Schedule Personal Enrichment Classes Discovery!

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Class Schedule

2014 Fall Workforce Development Courses

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Grow Your Business Our Small Business Development and International Trade Center will help you build your business, here and abroad. Learn how by scheduling an appointment with one of our specialists.

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2014 Fall non-credit courses

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Classes for Grades 1-12 Page XX

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Training, consulting and cutting-edge courses for businesses, professionals and the community.

In addition to career development courses, we also offer noncredit courses for personal enrichment.

If you aren’t receiving our schedules, call us at (847) 543-2615.

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Keep this schedule through December 2014. The information contained within is accurate as of July 2014, but is subject to change.

Contents

ADVANCE For more information contact us at: Workforce and Professional Development Institute Technology Building, Room T302 19351 West Washington Street, Grayslake, IL 60030 (847) 543-2615 www.clcillinois.edu/wpdi Grayslake Campus 19351 West Washington Street, Grayslake, Illinois 60030

Lakeshore Campus 33 North Genesee Street, Waukegan, Illinois 60085

Southlake Campus 1120 South Milwaukee Avenue, Vernon Hills, Illinois 60061

Professional Development Courses Accounting and Math 1 Administrative Assistant 1 Aviation 18 Business Skills 1 Computer Skills 8 Concealed Carry 22 Customer Service 2 Forklift Training 18 Graphic Design and Multimedia Software 10 Home Inspection 19 Hospitality 21 Human Resources 6 Interpreting 11 Leadership Development 3 Mobile Marketing 5 Online Courses 25 Personal Success Program 24 Presentation Skills 1 Project Management Training 4 Protective Services 22 Real Estate 20 Social Media Certificate 7 Supply Chain Professional (CSCP) 6 Truck Driver Training 19 Healthcare and Nursing Certified Nursing Assistant CPR, AED Certification Dementia Care Mental Health First Aid Massage Therapy CE Personal Care Aide Pharmacy Technician Veterinary Assistant

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Small Business Courses/Workshops Accounting and Finance 27 Business Growth and Development 27 International Trade 29 Legal Aspects of Business Ownership 28 Marketing and Sales 27 Online Classes 30 Social Media 28 Start-up and Business Planning 27 Departments Client Solutions Illinois Small Business Development and International Trade Center Judicial Services

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Prepare for new job opportunities Continuing Professional Development With the continually changing work environment, preparing yourself with new abilities or an alternative career is a smart strategy. We want to be your training partner to help you empower your career.

Career Training — From Aviation to Truck Driver Training Healthcare Business and Leadership Development Computer Skills Industry and Safety

All information sessions start at 6 p.m.

Visit www.clcinfosessions.eventbrite.com to pre-register and for more information.

Unsure of your next career move? Explore a new career by attending a free information session!

Fall 2014 Social Media Certificate Thursday, August 14 Grayslake Campus Home Inspection Thursday, August 21 Southlake Campus, Vernon Hills Professional Interpreter Wednesday, September 17 Grayslake Campus Truck Driver Training Thursdays, Grayslake Campus August 21 September 18 October 16

Spring 2015 Real Estate Broker Aviation – Instrument Rating Ground School Personal Success Program Pharmacy Technician Veterinary Assistant

www.clcillinois.edu/professional (847) 543-2615 professionalworkshops@clcillinois.edu

Business Skills

Business Skills NEW! THE EFFECTIVE ADMINISTRATIVE ASSISTANT As a seasoned administrative assistant, are you looking for ways to revitalize your work and find a fresh perspective on all that has to be done? Or are you new to the field and looking for practical ways to start at the top of your game? This program will provide you the fundamental tools so you can be successful.

The program is an instructor-led online course to help administrative assistants deliver results in the real world. You will participate in highly interactive, live online sessions with your instructor and peers once a week for two hours.

By meeting online, you minimize your time away from the office but still gain the benefits of class discussion, group participation and instructor interaction. Outside of the weekly sessions, there will be a variety of ways to communicate with the instructor and the group to reinforce concepts.

You will learn: • Communications skills, including listening, questioning and being more assertive.

• How to increase your effectiveness in recognizing and managing conflict, as well as dealing with difficult people.

• How to influence others even when you don’t have authority over them.

• How your style works to your favor (and might work against you).

• A five step model for getting things done with less stress.

• Easy-to-use templates and tools to successfully deliver projects.

• Practical approaches to juggle all that’s on your plate.

This program qualifies for 10 CAP Recertification Points for Certified Administrative Professionals.

4765 PPRO 29-800 Mondays October 6 to November 3 1-3 p.m. $299

Online 5 sessions

A. Kaufman

NEW! PRACTICAL MATH FOR THE WORKPLACE Gain confidence by reviewing the math skills required for the workplace! This course is for anyone interested in understanding and performing common business activities such as payroll, banking, invoicing and purchasing.

Employees and managers alike will find this course particularly beneficial in providing clear and understandable insight into the basic mathematical skills and processes needed to perform financial tasks. This course provides a basic foundation for understanding the practical applications of mathematics in common workplace activities.

Students will need to buy their own textbook: Schaum’s Outline-Basic Business Mathematics, Second edition, Eugene Don, Ph.D, Joel Lerner, Ph.D., ISBN 978-0-07-161158-9

4785 PPRO 30-800 Online Tuesday, September 2 to Friday, September 26 $145 UGotClass

NEW! ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERS Every successful person in the workplace uses financial information to aid in effective decision making. This course explains the financial concepts and accounting processes used in most businesses and will provide practical techniques to increase your effectiveness and enhance your career. Get a foundation by understanding the seven steps in the accounting cycle and using financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.

4786 PPRO 31-800 Online Tuesday, September 2 to Friday, September 26 $195 UGotClass

All courses with UGotClass are instructor-led online courses that cannot be accessed through Blackboard.

Please contact our office for access information to the online course.

Call (847) 543-2615 or email professionalworkshops@clcillinois.edu.

VISIT WWW.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

POWERFUL PRESENTATIONS AND EFFECTIVE SPEAKING Nearly every job or business has an element of speaking, presentations or sales. This course will allow you to master all three and accelerate your success in every aspect of your career.

Learn everything from voice and speech basics like proper breathing, diction and enunciation, all the way to specific presentation templates and techniques. You will learn how to effectively deliver a presentation to one person across the table, in front of a small group in a boardroom, from the stage for a large audience and to host webinars online. There are several critical factors that every speaker must master and this class will teach you to deliver your presentations with ease and confidence.

4768 PPRO 49-800 Online Tuesday, September 2 to Friday, September 26 $195 UGotClass

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Business Skills CUSTOMER SERVICE SERIES Customer service is essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important.

Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills to enhance your career skill set, improve productivityand increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else.

4764 PPRO 19-800 Tuesday, September 2 to Friday, October 31 $245

Online

UGotClass

KEYS TO CUSTOMER SERVICE Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life. Through this course, you will discover the direct relationship between service skills and career achievement. You will become skilled at being an exceptional service provider.

You can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.

4762 PPRO 17-800 Online Tuesday, September 2 to Friday, September 26 $145 UGotClass

EXTRAORDINARY CUSTOMER SERVICE Transform your customer service into something extraordinary. As a result, more repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results.

Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You’ll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success.

Management Series at a discount!

MANAGEMENT SERIES Enhance your management skills through this program for supervisors, managers and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees and increase your effectiveness. Then learn how to improve your management of time and productivity.

Get tips and techniques you won’t get anywhere else for managing time and increasing productivity. Finally, get the keys to managing different generations in your workplace. Discover what motivates each generation at work, what incentives they respond to and what messages they value.

TIME AND PRODUCTIVITY MANAGEMENT Time is even more valuable in this century than in the last. How effectively you manage your time and productivity can affect your business and personal life in many ways.

You’ll get tips and techniques you won’t get anywhere else for managing time and increasing productivity. Whether you are managing your own time, or others’ time, come away with proven tips to put into practice on Monday morning.

4759 PPRO 2-800 Monday, October 6 to Friday, October 31 $195

Online

UGotClass

4761 PPRO 4-800 Online Tuesday, September 2 to Friday, November 28 $595 UGotClass

MANAGEMENT BOOT CAMP Enhance your management skills through this course for supervisors, managers and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees and increase your effectiveness through use of the DiSC personality profile (included). By the end of the course you will be managing like a pro─quickly and with confidence.

4758 PPRO 1-800 Online Tuesday, September 2 to Friday, September 26 $295 UGotClass

MANAGING GENERATIONS IN THE WORKPLACE Get an understanding of managing workers from different generations in the workplace.

Discover what motivates each generation at work, what incentives they respond to and what messages they value. Each generation has distinct expectations and styles of work.

Generations X and Y are significantly different than the Boomer generation. Come explore these unique generational characteristics then identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.

4760 PPRO 3-800 Online Monday, November 3 to Friday, November 28 $175 UGotClass

All courses with UGotClass are instructor-led online courses that cannot be accessed through Blackboard. Please contact our office for access information to the online course. Call (847) 543-2615 or email professionalworkshops@clcillinois.edu.

4763 PPRO 18-800 Online Monday, October 6 to Friday, October 31 $145 UGotClass

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QUESTIONS? CALL (847) 543-2615

Leadership Workshops SUPERVISORY AND LEADERSHIP (2-0) 2 HOURS Ensuring the efficiency of your team is the key to your success and is your most important responsibility. Learn about effective delegation, performance management and writing performance reviews. Discuss the specifics of the supervisor’s role and responsibilities and strategies for improving your overall effectiveness as a leader. After completing this class, you will be able to self-assess your own competencies, know what you need to do to maximize your effectiveness as a supervisor and employ strategies to create productive and cooperative staff relationships. New and experienced supervisors and managers will gain practical, easy to understand and insightful supervisory methods.

4766 PPRO 47-800 Tuesday September 2 to Friday, October 24 $395

Online

UGotClass

BUSINESS COACHING (2-0) 2 HOURS Mentoring and coaching are used frequently in organizations to improve leadership competencies and provide employee support, which benefits employer and employee.

Develop skills in the development, implementation and support of coaching and mentoring programs in your workplace. You will earn a certificate and take home the much-awaited toolkit you have been searching for to improve your employees’ performance.

You will create the working environment that your employees will find truly rewarding.

4767 PPRO 48-800 Tuesday, September 2 to Friday, October 31 $295

Online

UGotClass

Leadership Workshops If you are looking for a high impact way to improve your performance and the performance of those around you, attend Continuing Professional Development’s Leadership Workshop series!

Ed Hendricks will be your presenter. He has over 20 years of experience in leadership and performance management, presentation skills and sales training. He has received national recognition as a subject matter expert and leader in the training community.

All sessions include training materials you can use immediately at work. The workshops will be held at the Southlake Campus from 1-5 p.m. Each workshop costs $179.

Register online at www.clcevents.eventbrite.com.

COMMUNICATING TO GET THE JOB DONE – WEDNESDAY, SEPTEMBER 24 Be the catalyst for change in your workplace.

Stop feeling the frustration of working in a team prone to miscommunication, missed deadlines and low productivity. By discovering your own interpersonal style, you will learn ways to create more efficient, productive and professional interactions with others in your organization.

Participants will learn the four major interpersonal styles, including each style’s preferred communication approach, treatment of time and the best strategies to encourage decisions with each style. With this foundation, a new way to communicate will emerge that will lead to success for all involved.

MOTIVATING THROUGH CONFLICT – THURSDAY, OCTOBER 23 When tension in the workplace is dealt with effectively, it can be a positive and motivating force. However tension, like fire, can quickly get out of control if not properly contained or responded to appropriately. As such, conflict management skills have become imperative in today’s business environment. In this interactive workshop, you will learn the sources of tension and the fall back behaviors we revert to when stress becomes too great. You will gain insight on how to effectively approach various conflict situations, as well as how to restore and strengthen relationships. You may know the basic sources of conflict within your organization; now gain the skills to solve issues and move forward through conflict in a productive manner.

VISIT WWW.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

BUILDING A HIGH PERFORMANCE TEAM – THURSDAY, NOVEMBER 20 Today’s global economy demands a professional interdependence that extends beyond your physical workplace. Putting people in the same department or office does not automatically make them a team; that takes knowledge, practice and development. If you are looking for ways to motivate employees or coworkers to share mutual purpose and achieve exceptional results, you must understand the needs and behavioral styles of the individuals on the team. You will learn to measure team effectiveness and develop a teamwork action plan for successful achievement of the team’s goals. Your work is dependent on the performance of others; this workshop will help you bring the best out of them and yourself.

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Project Management Project Management Series at a discount!

PROJECT MANAGEMENT PROFESSIONAL SERIES (2.5-0) 2.5 HOURS Interested in getting your Project Management Professional (PMP®) certification? Completing these three classes will provide you with the 35 professional development units (PDUs) required to obtain your PMP Certification and prepare you for the PMP exam. With these dynamic courses, taught by Andy Kaufman, a certified PMP, trainer and author, you can make this the year that you become a certified PMP.

4774 PPRO 88-001 Saturdays September 20, 27, October 11, 18 and November 1 8:30 a.m. to 4:30 p.m. $1349 T333

Grayslake Campus 5 Sessions

A. Kaufman

ESSENTIALS OF PROJECT MANAGEMENT (1-0) 1 HOURS Does your organization struggle with delivering projects on time and on budget?

Would you like to help your teams work together to deliver projects more reliably?

Perhaps you’re interested in pursuing certification as a Project Management Professional (PMP)? Join us for our Essentials of Project Management Workshop.

This two-day, hands-on session, led by a certified PMP, will give you practical insights on how to deliver your projects more reliably. In addition, you will qualify for 14 PDUs toward your project management certification.

4769 PPRO 85-001 Saturdays September 20 and 27 8:30 a.m. to 4:30 p.m. $525 T333

Grayslake Campus 2 Sessions

A. Kaufman

ADVANCED PROJECT MANAGEMENT (1-0) 1 HOURS Seasoned project managers are asked to successfully deliver despite increasing complexity. Our Advanced Project Management workshop is designed to go beyond the essentials of basic project planning. Based on the Project Management Institute’s (PMI®) PMBOK® Guide, you will get in-depth instruction on more advanced topics such as earned value, procurement management, stakeholder relationship management, quality management and team leadership. Taught by a certified Project Management Professional (PMP®), you will get practical insights on advanced topics that will help experienced project managers improve project outcomes.

4771 PPRO 86-001 Saturdays October 11 and October 18 8:30 a.m. to 4:30 p.m. $525 T333

Grayslake Campus 2 Sessions

A. Kaufman

PROJECT MANAGEMENT PROFESSIONAL (PMP) EXAM PREP (0.5-0) 0.5 HOURS Join us for this intensive, one-day session designed to get you on the path to achieving your goal of becoming PMP certified. What should you focus on? What are some tips to keep in mind to help answer the tough questions? You will leave this session with everything you need to prepare for passing the exam. Comprehensive study material is provided including a hard copy of the Project Management Body of Knowledge (PMBOK® Guide), a top rated exam preparation book and CD that provide a simulated exam testing experience. The session is facilitated by a certified PMP with experience helping people prepare and pass the certification exam worldwide.

ARE YOU A LICENSED PMP?

PMP holders need to earn 60 professional development units (PDUs) over three years to maintain the credential. Your certification cycle starts the day you pass the PMP certification exam and ends on the same date three years later. If you are looking for a convenient way to refresh your skills and earn PDUs, sign up for this special section of the class. You will earn 14 PDUs for Essentials of Project Management and 14 PDUs for Advanced Project Management.

The special sections for earning PDUs are listed below:

4770 PPRO 85-101 Saturdays September 20 and September 27 8:30 a.m. to 4:30 p.m. $279 T333

4772 PPRO 86-101 Saturdays October 11 and October 18 8:30 a.m. to 4:30 p.m. $279 T333

Grayslake Campus 2 Sessions

A. Kaufman

Grayslake Campus 2 Sessions A. Kaufman

Project Management participants also enrolled in PCTR 70 Introduction to Microsoft Project on page 10!

4773 PPRO 87-001 Grayslake Campus Saturday, November 1 1 Session 8:30 a.m. to 5 p.m. $425 T333 A. Kaufman

Please note: Experience, education and exam requirements are needed to obtain PMP certification in addition to the project management education fulfilled by the three courses offered here. For more information, visit www.clcillinois.edu/professional/projmgmt.

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QUESTIONS? CALL (847) 543-2615

Mobile Marketing

NEW! ILLINOIS CONCEALED CARRY ACT – CONSIDERATIONS FOR YOUR BUSINESS, EMPLOYEES AND CUSTOMERS On July 9, 2013, Public Act 98-63, the Firearm Concealed Carry Act, became state law. Concealed carry has many implications for Illinois businesses and workplaces requiring owners and managers to consider workplace policies in regard to the carrying of concealed weapons by employees and customers.

This workshop will help expand your knowledge of the law by:

• Reviewing common misconceptions and useful ideas when developing policies and training.

• Clarifying the specifications of the law regarding “gun-free zones,” including signage requirements, parking lot exemptions and liability issues.

• Knowing what to do if a concealed carry violation occurs.

• Discussing “best practices” based on case law from other states.

• Establishing strong ties with local law enforcement to keep your workplace safe and limit liability.

Lead Instructor: Chief Jeff Chudwin (retired) is a nationally recognized law enforcement legal expert, specializing in emergency response and firearms related matters. He recently retired as chief of police for the Village of Olympia Fields. Chudwin has trained thousands of police officers across the U.S. He is a lead instructor for a multitude of law enforcement disciplines, president of the Illinois Tactical Officers Association and also writes for a number of law enforcement publications and professional journals.

The workshop will be held on Friday, October 24 at the Southlake Campus in Vernon Hills, 8 a.m. to noon.

NEW! MOBILE MARKETING More than half of U.S. consumers who’ve made purchases on their smartphones have done so in response to mobile marketing messages. Smartphone sales exceeded $420 million in 2011. Analysts forecast these sales will surpass $1 billion by the end of 2016.

The way consumers are interacting with brands and connecting to the world is changing. Find out about location-based marketing, mobile payments, QR codes, applications and mobile coupons. You will learn how mobile marketing can increase your capabilities to retain current customers and gain new ones.

4853 PPRO 50-800 Online Tuesday, September 2 to Friday, September 26 $195 UGotClass

NEW! CREATING CELL PHONE APPS FOR YOUR BUSINESS Cell phone apps are the latest way smart businesses are reaching their customers.

Smart organizations are investing in building cell phone apps for their businesses. We will provide you with step-by-step instructions on how non-technical users can build, deploy and market smartphone applications across Android, iPhone and Blackberry platforms.

The course is ideal for those who want to understand how smartphone applications can be inexpensively built and also for technical users who want to understand how to quickly deploy smartphone applications.

4854 PPRO 51-800 Monday, October 6 to Friday, October 31 $245

Online

UGotClass

All courses with UGotClass are instructor-led online courses that cannot be accessed through Blackboard.

Please contact our office for access information to the online course.

Call (847) 543-2615 or email professionalworkshops@clcillinois.edu.

Cost: $125 (includes continental breakfast)

Register and pay online at www.clcevents.eventbrite.com or call (847)543-2615 for more information.

VISIT WWW.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

NEW! ADVANCED MOBILE MARKETING Come get the knowledge to implement a mobile marketing plan for your organization.

Find out about proximity marketing, mobile marketing metrics and developing a mobile marketing campaign. Learn how to promote your app on the web, build a landing page for your app and advanced tracking of your application usage. Then take home a blueprint for creating guidelines and standards for your mobile marketing effort and how to measure its success. You will leave this course with the knowledge to implement a mobile marketing plan for your organization.

4855 PPRO 52-800 Online Monday, November 3 to Friday, November 28 $245 UGotClass

NEW! MOBILE MARKETING SERIES The way consumers are interacting with brands and connecting to the world is changing because of mobile devices. Find out about location-based marketing, mobile payments, QR codes, applications, proximity marketing, mobile marketing metrics, developing a mobile marketing campaign and mobile coupons. You will learn how mobile marketing can increase your capabilities to retain current customers and gain new ones.

Get step-by-step instructions on how non-technical users can build, deploy and market smartphone applications across Android, iPhone and Blackberry platforms.

Finally, learn how to implement a mobile marketing plan for your organization.

4856 PPRO 53-800 Online Tuesday, September 2 to Friday, November 28 $595 UGotClass

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Supply Chain Human Resources NEW! CERTIFIED SUPPLY CHAIN PROFESSIONAL

Increase your expertise and professional value in the area of global supply chain management. As a Certified Supply Chain Professional (CSCP), you will master the necessary tools to effectively manage global supply chain activities including suppliers, plans, distributors and customers around the world. This program, offered in partnership with the Highlands Chapter of APICS, takes a broad view of operations to encompass the entire supply chain. The APICS CSCP designation is the most widely recognized educational program for operations and supply chain managers around the globe and distinguishes you as an industry expert with specialized, high level knowledge and skills.

All books and materials are covered in the cost of the course and will be issued to students on the first night of class. CSCP exam fees are not included in the cost of the course.

4869 PPRO 14-001 Mondays September 8 to November 24 6-9:15 p.m. $1,999 T333

Grayslake Campus 12 Sessions

H. Schooler

Human Resources Series at a discount!

HUMAN RESOURCE SERIES (1-0) 1 HOUR Develop your skills and knowledge in order to make yourself a well-rounded job candidate or take on additional responsibilities in your current role. If you are new to HR or need to get up to speed quickly on the basics, this series will provide the information you need. It will also help you learn where you need to go when you need even more details and the “fine print” of regulations. The four courses in this certificate cover the HR life cycle from recruiting to what you need to do after someone leaves the company. Topics covered include hiring, compensation, benefits, training, performance management and HR laws.

4753 PHRS 1-001 Fridays October 3-24 8 a.m. to 12 p.m. $625 T323

Grayslake Campus 4 Sessions

K. Stevens

FINDING AND HIRING THE RIGHT PERSON Finding the right person for the job can be difficult. Understanding the job you need to fill, the skills needed to do the job and where to look can make it easier to find the perfect candidate. Once you find that person you’ll need to offer a competitive compensation and benefits package. Learn how to write job descriptions, pay the right amount, develop a benefits package, source and recruit, interview, conduct background checks and write offers.

4754 PHRS 10-001 Friday, October 3 8 a.m. to 12 p.m. $179 T323

Grayslake Campus 1 Session

K. Stevens

GETTING THE MOST FROM YOUR EMPLOYEES Once you’ve hired a new employee, what happens next? A good on-boarding process and solid training and performance management program will help ensure your new employee starts off on the right foot and continues to be a solid contributor. Learn how to make the first day and first week a good one, how to determine when training is needed and how to run a solid performance management program.

4755 PHRS 11-001 Friday, October 10 8 a.m. to 12 p.m. $179 T323

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Grayslake Campus 1 Session

K. Stevens

MAINTAINING YOUR WORKFORCE: UNDERSTANDING BENEFITS AND BEYOND Finding the right employee is only the first step in managing the multiple employment issues you will encounter. Learn about leaves from FMLA to vacation, how to avoid discrimination and keep pay fair and key issues in offering health and retirement benefits. You’ll also learn about terminations–voluntary, involuntary and reductions in force.

4756 PHRS 12-001 Friday, October 17 8 a.m. to 12 p.m. $179 T323

Grayslake Campus 1 Session

K. Stevens

LEGAL REQUIREMENTS AND COMPLIANCE IN YOUR ORGANIZATION Understanding legislation is the key to keeping your HR practices and your company in compliance with state and federal laws. Learn how to determine if your company is covered by various pieces of legislation and keep compliant with key laws and provisions not covered in other modules including FLSA, ERISA, HIPAA, ADEA and USERRA.

4757 PHRS 13-001 Friday, October 24 8 a.m. to 12 p.m. $179 T323

Grayslake Campus 1 Session

K. Stevens

QUESTIONS? CALL (847) 543-2615

Social Media Social Media Series at a discount!

SOCIAL MEDIA MARKETING CERTIFICATE (3-0) 3 HOURS Social media can broaden your company’s scope of business, keep you in contact with current customers and reach potential new clients. From Facebook to Twitter, blogging, YouTube, LinkedIn and more, discover the new principles of communication that apply across all networks. This instructor-led program will clarify the rapidly changing landscape of social media, Internet advertising and online marketing. You will learn how to use various media platforms, develop and manage social media campaigns and analyze results. Don’t be the last one to conquer social media.

4784 PSME 14-001 Tuesdays and Thursdays, September 16 to December 18 6-9:15 p.m. $2,199 T338 M. Koertgen

If Facebook were a country, it would be the third biggest in the world.

– digitaltrends.com, 2013

Social media is not a trend; it represents the present and future of business communication. Large companies and small businesses alike need technical professionals who can navigate the social media arena and properly market their products and services in a whole new way. Social media professionals can broaden a company’s scope of business and keep them on the cutting edge of communication with their customers.

The intended audience for this certificate program includes: marketing professionals, web designers and developers, recent marketing graduates seeking to add appeal to their resumes and anyone who desires to implement and manage social media effectively in their workplace.

SOCIAL MEDIA MARKETING AND INTERACTIVE CONTENT 1 HOUR Engage your target audience by exploring the foundations of traditional and online marketing. You will be introduced to the scope of social media, the proper application of social platforms, the marketing strategies for interactive content, the content creation techniques that generate engagement, and the benefits of blogging. Learn how to develop a social media and content marketing campaign, to develop a keyword strategy, to create and manage an editorial calendar, and to design and launch a WordPress blog.

Grayslake Campus 19 Sessions

SOCIAL MEDIA MANAGEMENT 0.5 HOUR Employ solid management skills and analytical procedures for an integrated marketing campaign. Learn the strategic use of email campaigns, the demand and versatility of mobile marketing, the indelible effects of online reputations and the critical role of analytics. You will learn to amplify social marketing through integration, manage an online reputation with proactive monitoring and improve campaign results by evaluation analytics provided by tools specific to each social platform or online property.

4780 PSME 10-001 Grayslake Campus Tuesdays 6 Sessions and Thursdays September 16 to October 2 6-9:15 p.m. $749 T338 M. Koertgen

4782 PSME 12-001 Tuesdays and Thursdays November 11-20 6-9:15 p.m. $499 T338

SOCIAL MEDIA FOR BUSINESS 1 HOUR Get acquainted with the powerful techniques businesses use to establish an identity, gain exposure and build relationships using social media. You will be introduced to the importance of user demographics and expectations, the influence of rules and algorithms, and the significance of content engagement. Students learn to setup and maintain professional profiles on key social platforms (which include Facebook, LinkedIn, Twitter, Google+, and Pinterest), how to capitalize on vital platform features and opportunities, how to employ content to earn engagement and gain exposure, and how to use social advertising to attract interest.

SOCIAL MEDIA MARKETING WORKSHOP 0.5 HOUR This is the capstone of the Social Media Marketing Series, emphasizing putting your skills into practice. You will create an effective campaign through social media including the planning, preparation and implementation for an actual business. By incorporating the most relevant social media strategies introduced during the series, you will complete a campaign blueprint and develop the social and online properties essential to the campaign.

4781 PSME 11-001 Grayslake Campus Tuesdays and Thursdays 6 Sessions October 14-30 6-9:15 p.m. $749 T338 M. Koertgen

VISIT WWW.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Grayslake Campus 4 Sessions

M. Koertgen

4783 PSME 13-001 Grayslake Campus Tuesdays and Thursdays November 25 to December 18 6-9:15 p.m. $399 T338 M. Koertgen

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Computer Skills NEW! MICROSOFT OFFICE 2013: TRANSITION FROM MS OFFICE 2010/2007 You’ve used Office 2007 or Office 2010 to create various types of business materials from documents in Microsoft Word to spreadsheets in Excel to presentations in PowerPoint. Perhaps you use Outlook to manage your calendar, contacts and email or Access to manage inventory and trouble tickets. This course builds upon the foundational Microsoft Office 2007/2010 knowledge. It focuses on the enhanced features you’ll want to leverage to improve the way you manage, organize, present and distribute data and information. You’ll explore a variety of enhancements, such as Word’s ability to edit PDF files to the new Flash Fill functionality in Excel that dramatically increases the speed at which you can add data to a spreadsheet. This Microsoft Office 2013: Transition from Office 2010/2007 course will help you bridge the gap from the version you already know and love to the latest release of Microsoft’s leading productivity suite.

4726 PCTR 14-001 Grayslake Campus Wednesday, October 15 1 Session 9 a.m. to 5 p.m. $225 T339 B. Pistella

Now featuring Office 2013! Classes in Word, Excel and Access are listed below.

MICROSOFT WORD: LEVEL 1 0.5 HOUR Effectively create, edit, format, save and print letters, business documents and other professional documents using Microsoft Word. Modify the appearance of text, insert special characters and graphical objects, organize data in tables, proof and print a Word document. A textbook is required and may be purchased in the CLC bookstore prior to class.

4724 PCTR 10-001 Wednesday September 24 9 a.m. to 5 p.m. $225 T339

NEW! WORD 2013

Grayslake Campus 1 Session B. Salita

MICROSOFT WORD: LEVEL 2 0.5 HOUR Explore some of the more sophisticated features of word processing for increased efficiency using Microsoft Word. Learn about creating and using various document styles, customizing tables and charts, modifying pictures in a document, creating customized graphic elements, inserting content using QuickParts and using the mail merge function. A textbook is required and may be purchased in the CLC bookstore prior to class.

Prerequisite: PCTR 10, Microsoft Word Level 1 or equivalent knowledge.

4725 PCTR 11-001 Wednesday October 22 9 a.m. to 5 p.m. $225 T339

NEW! WORD 2013

B. Salita

EXCEL 2010 4733 PCTR 16-001 Thursday, October 2 9 a.m. to 5 p.m. $225 V102

Southlake Campus 1 Session

J. Besser

4734 PCTR 16-002 Grayslake Campus Wednesday, October 22 1 Session 9 a.m. to 5 p.m. $225 T338 C. Horwitz

MICROSOFT EXCEL: LEVEL 1 0.5 HOUR Learn to create a basic worksheet and modify the contents and appearance. You will perform calculations, modify the appearance of data within a worksheet, manage Excel workbooks and print the contents. A textbook is required and is available for purchase in the bookstore.

4735 PCTR 16-003 Grayslake Campus Tuesday, November 4 and Thursday, November 6 2 Sessions 6-10 p.m. $225 T338 A. Sarrazine

EXCEL 2010 4727 PCTR 15-001 Southlake Campus Thursday, September 11 1 Session 9 a.m. to 5 p.m. $225 V102 J. Besser

NEW! EXCEL 2013 4736 PCTR 16-004 Friday, November 7 9 a.m. to 5 p.m. $225 V234

4728 PCTR 15-002 Grayslake Campus Wednesday, October 1 1 Session 9 a.m. to 5 p.m. $225 T338 C. Horwitz

4729 PCTR 15-003 Tuesday, October 7Thursday, October 9 6-10 p.m. $225 T338

Grayslake Campus 2 Sessions

A. Sarrazine

4730 PCTR 15-004 Southlake Campus Thursday, November 20 1 Session 9 a.m. to 5 p.m. $225 V102 B. Salita 4731 PCTR 15-005 Grayslake Campus Monday, September 15 1 Session 9 a.m. to 5 p.m. $225 T339 B. Pistella

NEW! EXCEL 2013

4732 PCTR 15-006 Friday, October 17 9 a.m. to 5 p.m. $225 V234 8

Grayslake Campus 1 Session

MICROSOFT EXCEL: LEVEL 2 0.5 HOUR Learn how to work faster and more productively by using many of Excel’s powerful features. Organize worksheet and table data using various techniques. Create and modify charts, work with graphic objects, calculate with advanced formulas, sort and filter data and analyze data using PivotTables, Slicers and PivotCharts. A textbook is required and is available for purchase in the bookstore. Prerequisite: Microsoft Excel Level 1 or equivalent knowledge and use of advanced formulas.

Southlake Campus 1 Session

Southlake Campus 1 Session

B. Pistella

MICROSOFT EXCEL: LEVEL 3 0.5 HOUR Explore tools that automate some common Excel tasks. Learn to analyze, import and export data and to collaborate with others using workbooks. You will structure those workbooks using XML and integrate Excel data with the web. A textbook is required and is available for purchase in the bookstore.

Prerequisite: Microsoft Excel Level 2 or equivalent knowledge EXCEL 2010 4737 PCTR 17-001 Thursday, October 16 9 a.m. to 5 p.m. $225 V102

Southlake Campus 1 Session

J. Besser

4738 PCTR 17-002 Grayslake Campus Wednesday, November 12 1 Session 9 a.m. to 5 p.m. $225 T338 C. Horwitz

C. Horwitz

QUESTIONS? CALL (847) 543-2615

Computer Skills

MICROSOFT ACCESS: LEVEL 1 0.5 HOUR Learn the purpose of and terminology associated with a relational database and Access objects with this powerful database.

Learn to store, locate, print and automate access to any type of important information.

Explore how to design a database and how to create, view and edit relational tables. Create and modify queries, forms and reports. A textbook is required and is available for purchase in the bookstore.

ACCESS 2010 4739 PCTR 20-001 Southlake Campus Wednesday, September 17 1 Session 9 a.m. to 5 p.m. $225 V102 B. Pistella

4740 PCTR 20-002 Grayslake Campus Tuesday, November 11 1 Session 9 a.m. to 5 p.m. $225 T338 B. Salita

NEW! ACCESS 2013 4741 PCTR 20-003 Grayslake Campus Monday, September 15 1 Session 9 a.m. to 5 p.m. $225 T343 J. Besser

MICROSOFT ACCESS: LEVEL 2 0.5 HOUR Increase efficiency by sharing Access-stored data with other applications. Improve and customize tables, queries, filter records and create custom and advanced forms and reports.

Modify the design of a table to streamline data entry and maintain data integrity. A textbook is required and is available for purchase in the bookstore. Prerequisite: Microsoft Access Level 1 or equivalent knowledge.

ACCESS 2010 4742 PCTR 21-001 Southlake Campus Wednesday, October 8 1 Session 9 a.m. to 5 p.m. $225 V102 B. Pistella

NEW! ACCESS 2013 4743 PCTR 21-002 Grayslake Campus Monsday, October 13 1 Session 9 a.m. to 5 p.m. $225 T339 J. Besser

MICROSOFT ACCESS: LEVEL 3 0.5 HOUR Master the advanced tools of Access software to restructure data into appropriate tables to ensure data dependency and minimize redundancy. Write advanced queries to analyze and summarize data to create sophisticated queries, forms and reports. Learn to perform general database maintenance and write macros to automate common tasks. A textbook is required and is available for purchase in the bookstore. Prerequisite: Microsoft Access Level 2 or equivalent knowledge.

ACCESS 2010 4744 PCTR 22-001 Southlake Campus Wednesday, October 29 1 Session 9 a.m. to 5 p.m. $225 V102 B. Pistella

Senior Citizens The classes in this schedule are offered though our Continuing Education department and are intended for personal enrichment and/or career development. All in-district residents who are 60 years of age or older at the time of registration may enroll in vocational credit courses offered by continuing education at one-half the regular tuition rate, with all other fees remaining unchanged. The senior citizen tuition waiver does not apply to Continuing Education classes.

VISIT WWW.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

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Computer Skills MICROSOFT POWERPOINT: 0.5 HOUR LEVEL 1 PowerPoint is an intuitive, powerful presentation graphics program that enables you to create dynamic, multimedia presentations for a variety of functions. You will create, design and deliver a presentation by learning to insert and modify a chart, inset tables and graphs, use clip art and animation to enhance your presentation. A textbook is required and may be purchased in the bookstore.

POWERPOINT 2010 4745 PCTR 30-001 Monday September 29 and Wednesday, October 1 6-10 p.m. $225 T338 POWERPOINT 2010 4746 PCTR 30-002 Tuesday, October 7 9 a.m. to 5 p.m. $225 V102

Grayslake Campus 2 Sessions

A. Sarrazine Southlake Campus 1 Session

MICROSOFT PROJECT: LEVEL 1 0.5 HOUR Create a project plan file and enter project information. Learn to create a work breakdown structure by organizing and setting task relationships, assign project resources and finalize the project plan file.

A textbook is required and is available for purchase in the bookstore.

Grayslake Campus 1 Session

J. Besser

Looking for other classes like Basic Computing Skills and iPad levels 1, 2 and 3? Visit www.clcillinois.edu/personalenrichment.

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4752 PCTR 52-001 Wednesdays September 17 and 24 6-10 p.m. $225 T338

Grayslake Campus

2 Sessions

E. Lopez

ADOBE PHOTOSHOP: LEVEL 2 0.5 HOUR Build on the techniques learned in Photoshop Level I by adding colors to the Swatches palette, applying patterns and gradients by adding overlay layer styles. Use painting tools, filters and blending modes to simulate different media; create Smart Objects and edit images. You should be familiar with the basic functions of your computer’s operating system. A textbook is required and is available for purchase in the bookstore.

Prerequisite: Adobe Photoshop Level 1 or equivalent knowledge.

MAC 4751 PCTR 41-001 Grayslake Campus Monday, September 29 2 Sessions and Wednesday, October 1 6-10 p.m. $225 T323 D. Threats

All Adobe classes are taught in CS6.

B. Salita

NEW! POWERPOINT 2013 4747 PCTR 30-003 Grayslake Campus Monday, October 27 1 Session 9 a.m. to 5 p.m. $225 T338 A. Sarrazine

PROJECT 2010 4748 PCTR 70-001 Friday, October 31 9 a.m. to 5 p.m. $225 T338

GRAPHIC DESIGN BASICS 0.5 HOUR Created for the student with no formal design training, this class provides a quick and simple way to learn how to create appealing designs for print, web and other media. Learn the most important design principles that determine how we react to visual cues on a page or on a computer screen. A straightforward approach will help you learn basic design principles such as composition, layout, proportions and colors in a non-intimidating environment. Hands-on practice and application with design pieces will be included.

ADOBE PHOTOSHOP: LEVEL 1 0.5 HOUR Create and enhance graphics for marketing materials, newsletters, blogs and websites. If you are a professional who wants to prepare photos for print or web, or enhance your work for the web or print, you will benefit from the skills learned in Photoshop. You should be familiar with the basic functions of their computer’s operating system such as creating folders, launching programs and have the basic skills such as copying and pasting objects, formatting text and saving files. A textbook is required and is available for purchase in the bookstore.

Looking for additional computer classes for Illustrator, InDesign and Dreamweaver? Visit www.ed2go.com/clc-pro for online options.

MAC 4749 PCTR 40-001 Grayslake Campus Monday, September 15 2 Sessions and Wednesday, September 17 6-10 p.m. $225 T323 D. Threats PC 4750 PCTR 40-002 Friday, October 10 9 a.m. to 5 p.m. $225 T338

Grayslake Campus 1 Session

J. Berek

QUESTIONS? CALL (847) 543-2615

Professional Interpreting

Professional Interpreting NEW! PROFESSIONAL INTERPRETER BASIC TRAINING Enhance your skills or begin your career as a professional interpreter. The focus of this course is on critical concepts for interpreting in medical, legal and community settings, based on the “Equal Footing” Training developed by instructor Saul Arteaga and Southern Wisconsin Interpreting and Translation Services (SWITS).

Equal Footing enables interpreters to meet their responsibility of placing Limited English Proficient (LEP) persons on an equal footing with those who understand English. Course participants will be empowered with a guide to professionally approach each communicative event by observing established strategies, protocols and codes of conduct.

Specific topics addressed will include the fundamentals and modes of interpreting and translating, the role of the interpreter and the Codes of Ethics proposed by the National Council on Interpreting in Health Care (NCIHC) and the International Medical Interpreters Association (IMIA). Participants will practice and implement interpreting

techniques in small groups, listen to and critique recordings of interpreting scripts and record and critique their own renditions.

Students who complete all course requirements will receive a certificate of completion and will be prepared to sit for the IMIA national certification exam for medical interpreters.

*Note: While this course is open to speakers and interpreters in any language, the instructor is bilingual in Spanish and English.

Students will be responsible for their own vocabulary development in preparation for any certification exams. The course will be taught in English and all students must demonstrate English language proficiency.

Students will be required to purchase a book on the first day of class at the cost of $45.

Prequisite: College Reading and Writing Readiness demonstrated by one of the following: • Test of English as a Foreign Language (TOEFL), Computer-based: Score of 197 or above • International English Language Testing System (IELTS): Score of 6.0 or above.

• U.S. college transcript (unofficial) showing completion of an associate degree or higher • CLC’s Academic Proficiency Language test: Score of 153 or above

VISIT WWW.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

All documentation proving language proficiency must be submitted to CLC via email at professionalworkshops@clcillinois.edu or delivered in person to Room T317 at the Grayslake campus. CLC must receive these documents no less than five business days prior to the start date of any class.

4859 PLNG 20-001 Saturdays October 11 to November 8 8:30 a.m. to 4:30 p.m. $749 T334

Grayslake Campus 5 Sessions

S. Arteaga

Attend a FREE Professional Interpreter information session on Wednesday, September 17 at 6 p.m. at the Grayslake Campus, Room T333. Register online at www.clcinfosessions.eventbrite.com.

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Veterinary Assistant

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With pet ownership on the rise, the need for skilled Veterinary Assistants is in great demand. Working with veterinarians and veterinary technicians, veterinary assistants help provide medical care as well as facilitate positive customer relationships. According to the Bureau of Labor Statistics, employment is expected to increase up 35 percent between 2006 and 2016. Potential employers include veterinary clinics, animal hospitals, governmental animal control facilities and pet adoption facilities.

VETERINARY ASSISTANT TRAINING 7 HOURS Take your love of animals and turn it into a career. Learn to assist veterinarians and veterinary technicians as you provide medical care to sick and injured animals.

This course includes 150 hours of study, 60 of which are in a clinical externship setting.

Learn how to help in the office as well as with examinations, hospital procedures, surgical preparation, laboratory tests and customer relations. The program is provided

by MK Education and is taught by veterinary professionals who bring real-life experience to the classroom.

Please note that the clinical externship will most likely take place during normal business hours and successful completion of the externship is required to graduate.

Externship dates will be given in the first month of class to ensure ample time to inform employers of your training, if needed, as time off from work may be required depending on your schedule.

Course Prerequisites and Special Notes A high school diploma or GED is required.

Students must be fluent English speakers and able to read, write and comprehend English at a high school level.

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in addition, because of the inherent requirements of the profession, students must have the following minimum abilities sufficient for safe and successful practice of veterinary duties: psychomotor skills (eye-hand coordination and finger dexterity), visual acuity (normal or corrected) and the ability to lift 30 pounds in the clinical setting.

Students must complete a background check at an approved provider in order to participate in the clinical externship portion of the program.

Prior felony convictions may prevent participation in the program. The fee for this service is NOT included in the course fee.

Students may be required to meet specific health requirements and drug testing prior to placement in the clinical portion of the course. This is based on the requirements of the externship site and will be determined at placement. Any fees to meet health requirements are NOT included in the course fee.

4867 PVET 1-001 Grayslake Campus Tuesdays 24 Sessions and Thursdays August 28 to December 18* 6-9:45 p.m. $2,199 T332 MK Education *No class on Tuesday, September 2.

QUESTIONS? CALL (847) 543-2615

Pharmacy Technician Nursing Education

Health Care Are you a nurse, massage therapist or social worker who is currently working and needs CEs for licensure? Or are you a health care professional who needs to update your skill sets to obtain employment? Are you interested in entering the health care field to become a personal care assistant, veterinary assistant or pharmacy technician and obtain employment? Whether you need to maintain, obtain or enter the health care profession, the courses listed under health care will help you achieve your career goals. For more information, call (847) 543-2615.

Pharmacy Technician PHARMACY TECHNICIAN TRAINING 7 HOURS CLC’s professional Pharmacy Technician Program will put you on the path to a new career. The 105 hours of classroom instruction are designed to teach you the fundamentals and practical skills needed to prepare you for entry level work in a pharmacy setting. The program is provided

by MK Education and is taught by pharmacy professionals who bring real-life experience to the classroom.

Program requirements: High school diploma or GED, adequate knowledge of 9th and 10th grade math (algebra), proficient in English (verbal and written communication skills), no prior criminal record, 18 years old (some exceptions), hand to eye coordination and finger agility.

NOTE: All pharmacy technicians must be nationally certified. This course will prepare you for both national certification exams.

4835 VALH 95-001 Grayslake Campus Mondays 28 Sessions and Wednesdays September 3 to December 10* 6-9:45 p.m. $1,499 T332 MK Education *No class on Wednesday, November 26.

4836 VALH 95-002 Southlake Campus Saturdays 14 Sessions September 6to December 13* 8 a.m. to 3:30 p.m. $1,499 R228 MK Education *No class on Saturday, November 29.

Nursing Education CNA RE-CERTIFICATION (1-0) 1 HOUR Designed for those who have already completed the Certified Nurse Assistant course and who have successfully completed the Illinois Nurse Aide Examination, but who no longer are listed on the Illinois Nurse Aide Registry. You must first contact the Illinois Department of Public Health (IDPH) at (217) 785-5133 to request a recertification packet.

• Health requirements: You must have a current 1-Step TB test prior to the first day of class. The course will provide re-certification of the 21 skills and offer a review for the state examination.

• Background Check and Fingerprinting Process

• To participate, you must undergo a UCIA criminal background check. Fingerprints need to be done yearly. If your fingerprints on the registry are older than one year, then fingerprinting will be required prior to the first day of class.

• You will need to fill complete the Healthcare Worker Disclosure and Authorization Form. Forms are available for download at www.clcillinois.edu/programs/nur/ options/cna or you can call (847) 543-2615 to request the form to be mailed to you.

VISIT WWW.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

• Once the Healthcare Worker Disclosure and Authorization Form is completed, the form must be submitted to the CLC Nursing Education Office. It can be returned three different ways: • In person to Room D208 or in the drop box outside D208 if the office is closed • Emailed to background@clcillinois.edu • Faxed to (847) 223-9524 • Allow a minimum of 48 hours for your form to be processed.

• After processing the Healthcare Worker Disclosure and Authorization Form, you will be contacted by phone or CLC email to complete the Livescan fingerprint process.

• The Livescan form will be available for pick up in the Nursing Education Office (D208) at the Grayslake campus or can be emailed to your CLC student address. Please note that email may not be a secure source of sending information.

For detailed course information, visit www.clcillinois.edu/professional/nursingCEs.

Note: Please call our office for an information packet at (847) 543-2615.

4844 VALH 10-001 Monday and Tuesday September 29-30 9 a.m. to 2 p.m. $379 CLC D223

Grayslake Campus 2 Sessions

P. Zora

4851 VALH 10-002 Southlake Campus Monday and Wednesday November 3-5 2 Sessions 5-10 p.m. $379 R006 S. Kadera

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Nursing Education PERSONAL CARE AIDE 1.5 HOURS Continuing Professional Development is offering the perfect opportunity to gain the basic skills needed to begin a new career or to confidently provide companionship or care for an elderly or disabled family member or friend. These skills include:

• Person-centered communication techniques • Basic hygiene and infection control • Assistance with personal care tasks • Housekeeping, cooking and nutrition • Use of adaptive equipment such as lifts, wheelchairs, walkers and grab bars • Recognizing and responding to an emergency • Understanding legal requirements and limitations • HeartSaver CPR, First Aid and awareness of blood-borne pathogens

This course exceeds training requirements of the Illinois Department of Public Health.

Classes will be held in a hands-on skills lab and skills will be assessed by a competency evaluation. Upon completion, students will receive a vocational certificate and an American Heart Association CPR and First Aid card good for two years.

A text book and a materials kit are required and are available in the CLC bookstore.

Students are required to complete a criminal background check.

4834 VALH 12-001 Saturdays October 11, 18 and 25 8 a.m. to 5 p.m. $299 D226

Grayslake Campus

3 Sessions

P. Zora

All courses with UGotClass are instructor-led online courses that cannot be accessed through Blackboard.

Please contact our office for access information to the online course.

Call (847) 543-2615 or email professionalworkshops@clcillinois.edu.

SPANISH FOR MEDICAL PROFESSIONALS Are you frustrated by the communication gaps that can occur between you and your Spanish-speaking patients? If you answered yes, this Spanish class, designed specifically for healthcare professionals, will help you bridge that gap. You will practice the basic, practical language skills needed to effectively communicate with your Spanish-speaking patients and their families. You will learn the basics of the language, gain an understanding of the culture and know how to ask the questions crucial to quality healthcare.

Whether you speak some Spanish and need a refresher or speak no Spanish, you will complete the course with the skills you will need to effectively communicate with your Spanish-speaking patients.

4848 PALH 4-800 Monday, October 6 to Friday, October 31 $145 Online

Online

UGotClass

SPANISH FOR MEDICAL PROFESSIONALS II If you understand basic Spanish, or if you have successfully completed Spanish for Medical Professionals, this class will expand your knowledge of the Spanish language. You will learn about the near future, present progressive, the command or imperative tenses, direct objects, increase your medical vocabulary and practice interviewing patients, taking health history, diagnosing, giving instructions and prescribing medication. You will improve your communication skills with your Spanishspeaking patients and conquer the frustrating communication gaps that can occur.

4849 PALH 30-800 Online Saturday, November 1 to Friday, November 28 $145 Online UGotClass 14

DEMENTIA CARE-ONLINE As baby boomers age, the 21st century workforce is challenged to care for an exponentially growing population of persons with dementia. You will gain essential knowledge and understanding about neurological diseases that affect cognition and memory and practical application of effective skills for supporting persons with dementia. Nearly all disciplines benefit from expertise in dementia care, as do families of persons with dementia. You will come away with increased knowledge in how to care for persons with dementia. Expertise in this growing area of human services also enhances your resume.

4852 VALH 15-800 Tuesday, September 2 to Friday, October 24 $495 Online

Online

UGotClass

NEW! CARING FOR THE PATIENT OR LOVED ONE WITH DEMENTIA The number of aging adults with Alzheimer’s and other forms of dementia is skyrocketing.

If you are caring for a loved one, or you are a professional who works with dementia patients and their families, you will find this course useful. Gain the insight and skills to care for and effectively work with the different types of dementia and understand the ways it affects a patient. Learn how to advocate for your loved one or your clients.

This activity is eligible for 3.0 CEUs for social workers.

4839 PWEL 2-001 Tuesday, October 7 6:30-9:30 p.m. $65 V340

Southlake Campus 1 Session M. Hirsch

QUESTIONS? CALL (847) 543-2615

CPR Training

CPR Training HEARTSAVER CPR WITH ADULT, CHILD AND INFANT TRAINING This course is designed for the general public and is not intended for health care professionals or health care students. This is an ideal course for day care providers, teachers and anyone interested in taking a CPR course. This is an American Heart Association course. Certification is good for two years.

4787 PALH 6-001 Grayslake Campus Wednesday, October 8 1 Session 7-9 p.m. $55 T334 S. Frankson

4788 PALH 6-002 Grayslake Campus Saturday, November 15 1 Session 9-11 a.m. $55 T323 S. Frankson

CPR REFRESHER: BLS HEALTH CARE PROVIDER This course is designed to provide a wide variety of health care professionals the ability to recognize several life-threatening emergencies, provide CPR, use an AED and relieve choking in a safe, timely and effective manner. The course is intended for certified or noncertified, licensed or nonlicensed health care professionals. Current AHA BLS Health Care Provider certification card is required to attend this course.

4789 PALH 7-001 Saturday, August 16 1-3 p.m. $55 T323

4790 PALH 7-002 Saturday, August 30 9-11 a.m. $55 T323

4791 PALH 7-003 Wednesday September 10 6-8 p.m. $55 T323

4792 PALH 7-004 Saturday, October 11 9-11 a.m. $55 T323

Grayslake Campus 1 Session

S. Frankson

Grayslake Campus 1 Session

S. Frankson

Grayslake Campus 1 Session S. Frankson

Grayslake Campus 1 Session

4793 PALH 7-005 Southlake Campus Saturday, November 1 1 Session 1-3 p.m. $55 R230 S. Frankson

4794 PALH 7-006 Grayslake Campus Saturday, December 13 1 Session 1-3 p.m. $55 T323 S. Frankson CPR BASIC: BLS HEALTH CARE PROVIDER The BLS Health Care Provider course is designed to provide a wide variety of health care professionals the ability to recognize several life-threatening emergencies, provide CPR, use an AED and relieve choking in a safe, timely and effective manner. The course is intended for certified or noncertified, licensed or nonlicensed health care professionals.

4795 PALH 8-001 Saturday, August 16 9-11:30 a.m. $65 T323

4796 PALH 8-002 Saturday, August 23 9-11:30 a.m. $65 T323

4797 PALH 8-003 Saturday, August 23 1-3:30 p.m. $65 T323

4798 PALH 8-004 Friday, August 29 3-5:30 p.m. $65 T323

Grayslake Campus 1 Session

S. Frankson

Grayslake Campus 1 Session

S. Frankson

Grayslake Campus 1 Session

S. Frankson

Grayslake Campus 1 Session

S. Frankson

4799 PALH 8-005 Grayslake Campus Saturday, September 6 1 Session 9-11:30 a.m. $65 T323 S. Frankson

4800 PALH 8-006 Friday, September 12 3-5:30 p.m. $65 T323

4801 PALH 8-007 Thursday, October 2 6:30-9 p.m. $65 T333

S. Frankson

VISIT WWW.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Grayslake Campus 1 Session

S. Frankson

Grayslake Campus 1 Session

S. Frankson

4802 PALH 8-008 Southlake Campus Saturday, November 1 1 Session 9-11:30 a.m. $65 R230 S. Frankson

4803 PALH 8-009 Friday, December 5 3-5:30 p.m. $65 T323

Grayslake Campus 1 Session

S. Frankson

Grayslake Campus 4804 PALH 8-010 Saturday, December 13 1 Session 9-11:30 a.m. $65 T323 S. Frankson ADVANCED CARDIAC LIFE SUPPORT (ACLS) The ACLS course is designed for medical providers such as physicians, nurses, mid-levels, emergency medical technicians, paramedics, respiratory therapists and other professionals whose daily occupation requires them to either direct or participate in the resuscitation of a patient.

At the conclusion of the program, participants will be able to:

• Recognize the adult in peri-arrest and/or at risk of cardiopulmonary arrest • Demonstrate the cognitive and psychomotor skills necessary for resuscitating and stabilizing the adult in respiratory failure, shock or cardiopulmonary arrest • Demonstrate the use of the various airway and oxygen adjuncts and methods for optimum ventilation and airway control • Identify normal vs. abnormal cardiac rhythms and the appropriate pharmacologic and electrical therapies • State the indications and dosages of medications used in cardiopulmonary arrest and the effects on the cardiovascular system • Perform techniques to obtain vascular access via intraosseous cannulation using EZIO and perform advanced skills in the assessment and treatment of cardiopulmonary arrest.

Materials are included in the course fee and will be provided prior to class. Students will be expected to come to class having read the materials. Prerequisite: Valid Health Care Provider CPR card.

4858 PALH 65-001 Friday, October 10 5-9 p.m. AND Saturday, October 11 8 a.m. to 5 p.m. $225 T332

Grayslake Campus 2 Sessions

S. Frankson 15

Massage Therapy NEW! MENTAL HEALTH FIRST AID Just as CPR helps you assist an individual having a heart attack, even if you have no clinical training, Mental Health First Aid helps you assist someone experiencing a mental health-related crisis. In the Mental Health First Aid course, you learn risk factors and warning signs for mental health and addiction concerns, strategies for how to help someone in both crisis and non-crisis situations and where to turn for help with mental illnesses.

When you take this course, you learn how to apply the Mental Health First Aid action plan in a variety of situations, including when someone is experiencing: • Panic attacks • Suicidal thoughts or behaviors • Nonsuicidal self-injury • Acute psychosis (e.g., hallucinations or delusions) • Overdose or withdrawal from alcohol or drug use • Reaction to a traumatic event

By practicing through role plays, scenarios and activities, it is easier to apply these skills in a real-life situation.

The adult Mental Health First Aid course is appropriate for anyone 18 years and older.

Materials are included in the course fee and will be provided in class. This activity is eligible for CEUs for social workers and CPDUs for teachers.

4857 PALH 64-001 Saturday, October 18 8:30 a.m. to 5 p.m. $99 T323

Grayslake Campus 1 Session

C. Waxman

Continuing Educaton Vocational Credits Note: Continuing Education Vocational Credits do not apply to any degree or certificate program offered at the college in the academic divisions. Vocational credits will not be added to a student’s academic credit hours or included in the GPA. Students receive a grade of P (Pass) or N (No Pass). Call the department at (847) 543-2615 for additional information.

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Massage Therapy Continuing Education The College of Lake County is approved by the National Certification Board for Therapeutic Massage and Bodywork (NCBTMB) as an approved continuing education provider. Courses are intended for licensed massage therapists, certified body worker or esthetician. Provider #451802-11.

Plan ahead; don’t forget your massage license expires on December 31, 2014.

For instructor bios, visit www.clcillinois.edu/professional/ massagebios.

Massage Therapy CRANIAL SACRAL MASSAGE 2 1 HOUR The Cranial Sacral 2 workshop is a deeper exploration of the concepts and application of Cranial Sacral Therapy. You will learn to mobilize the major bones of the cranium as well as the sacrum and coccyx. An exploration of the mid-tide will also be included. These new dimensions deal directly with the function of the nervous system and add a deep level of release to its function.

This enhances your work as a massage therapist exponentially. Eligible for 14 CEs for licensed massage therapists.

4843 VALH 85-001 Saturdays October 11 and 18 8 a.m. to 3:30 p.m. $299 R230

Southlake Campus 2 Sessions

D. Fazio

POSTPARTUM MASSAGE This workshop is appropriate for massage therapists who have had some experience as practitioners and want to support women at a critical time in their lives. You will learn the Bouncing Back from Baby SM sequence, which integrates neuromuscular therapy and myofascial release. The curriculum includes training in assisting the return of the pelvis to pre-pregnancy alignment by working muscles attached to the pelvis. Pelvic stabilization techniques and measurement-taking procedures will be learned. Language for empathetic support will be discussed. This class will be taught at the CLC massage therapy clinic at the Southlake Campus.

Massage tables will be provided by the college. Students must bring their own sheets (two sets) plus chest drape, blanket and face cradle covers, massage oil/lotion. Students should wear comfortable clothing suitable for giving massage. Eligible for 14 CEs to licensed massage therapists.

4877 VALH 85-002 Southlake Campus Tuesday and Thursday November 11-13 2 Sessions 8 a.m. to 4 p.m. $350 V336 S. Winick

NEW! PROPRIOCEPTIVE NEUROMUSCULAR FACILITATION (PNF) You can eliminate or significantly reduce pain and increase the range of motion of your massage patients by using this modified PNF method. You will learn how to evaluate client needs, develop a plan for treatment and use these special techniques to alleviate pain.

Using the techniques taught you will become a more effective therapist. This class will be taught at the CLC massage therapy clinic at the Southlake Campus. Massage tables will be provided by the college. Eligible for 17 CEs to licensed massage therapists.

4885 VALH 85-003 Southlake Campus Thursday, October 2 4-9 p.m.

3 Sessons AND Friday, October 3 9 a.m.-5 p.m.

AND Saturday, October 4 9 a.m.-2 p.m. $269 R230 J. Lee

QUESTIONS? CALL (847) 543-2615

Massage Therapy REIKI LEVEL 1: REIKI CHANNEL Learn to channel life force energies as you take the first step in understanding and using the healing energy of Reiki. You will learn standardized protocols for treating clients as well as the history and philosophy of working with Reiki. Reiki is being incorporated into hospital treatment plans across the country as medical and non-medical personnel have come to recognize its ability to reduce stress and expedite healing. Additionally, thanks to modern technology, scientific data now corroborates mountains of anecdotal evidence.

Reiki is ideal for healthcare professionals and massage therapists. Eligible for 6 CEs to licensed massage therapists. The class will be taught in CLC’s Massage Clinic. All materials are included in the class fee. Class size is limited to eight, so register early.

4846 PALH 72-001 Friday, October 24 10 a.m. to 5 p.m. $150 R230

Southlake Campus 1 Session

H. McCutcheon

NEW! REIKI LEVEL 2: PRACTITIONER CERTIFICATION You can build upon the skills you learned in Reiki Level 1, and after completing this class you will be certified to practice Reiki professionally. You will receive a second attunement to increase the flow of energy and be introduced to and practice using sacred Reiki symbols to enhance all facets of Reiki work. This includes new healing techniques and protocols for distant and surrogate transmission of Reiki and a brief overview of the use of healing crystals.

Practical, business-building strategies for massage therapists and energy practitioners will be discussed. Text and materials are included. Eligible for 6 CEs to licensed massage therapists.

Prerequisite: Reiki Level 1

4850 PALH 73-001 Friday, November 14 10 a.m. to 5 p.m. $250 R230

Southlake Campus 1 Session H. McCutcheon

NEW! BAMBOO MASSAGE This unique new therapy uses warm bamboo pieces of different shapes and sizes allowing the therapist to work deeper and more effectively without the added stress to their own hands, wrists, arms and shoulders. The warm bamboo also helps promote circulation, relieve stress and tension while providing a deep sense of relaxation. Warm oil is added to allow for a smoother glide and varying levels of pressure.

Therapists will learn to integrate the bamboo pieces into their bodywork sessions. Students must bring their own sheets (1 set) plus chest drape, blanket & face cradle covers, massage oil/lotion. Eligible for 8CEs to licensed massage therapists 4843 VALH 85-004 Tuesday November 4 8 a.m. to 5 p.m. $199 V336

Southlake Campus 1 Session

S. Barg

INTRODUCTION TO AROMATHERAPY Breathe deep, relax and enjoy aromatic scents as you are introduced to the use of aromatherapy for a healthy home and body.

You will learn the history and use of aromatherapy, as well as how to use essential oils that are safe topically and environmentally. Discover the ten most common and effective essential oils and oil blends that can be used on a daily basis. This interactive workshop includes experiential learning so you can experience the benefits of aromatherapy first hand. Wear comfortable clothes and bring a sheet for the hands-on portion of the class. Eligible for 3 CEs to licensed massage therapists.

4845 PALH 83-001 Thursday, October 2 6-9 p.m. $65 T323

Grayslake Campus 1 Session

S. Canga-Arguelles

NEW! AROMATHERAPY: HERBS AND OILS FOR WEIGHT LOSS Gain a new perspective as you explore the principles of Chinese medicine as it relates to healthy diet, lifestyle and weight loss. Simple tools and techniques using essential oils and herbs will be discussed to assist with weight loss and maintaining a healthy weight and lifestyle. Eligible for 2 CEs for licensed massage therapists.

4838 PALH 87-001 Thursday, October 16 7-9 p.m. $55 T323 VISIT WWW.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Grayslake Campus 1 Session

NEW! INTRODUCTION TO HOMEOPATHY Homeopathy is a safe, gentle and natural system of healing that works with your body to relieve symptoms, restore itself and improve your overall health. Homeopathic medicine views symptoms of illness as normal responses of the body as it attempts to regain health. Many common illnesses and injuries can be quickly and easily treated with homeopathy at home. Learn how to incorporate homeopathy into your massage practice.Eligible for 3 CEs to licensed massage therapists.

4840 PWEL 5-001 Thursday, October 9 6:30-9:30 p.m. $65 R230

Southlake Campus 1 Session D. Fazio

NEW! INTRODUCTION TO CHAKRAS: AN EXPERIMENTAL WORKSHOP What does your energy field say about you?

Time to find out! Learn how you interact with your world at the most basic level and explore the ways modern science and Western medicine are validating and incorporating ancient energy healing modalities. You will complete a self-evaluation of your own energetic health and experience your own energy fields and those of a partner in a paired exercise. Eligible for 2.5 CEs to licensed massage therapists.

4842 PWEL 7-001 Saturday, October 25 9 a.m. to 12 p.m. $65 T333

Grayslake Campus 1 Session

H. McCutcheon

NEW! EXPLORING BACH FLOWER REMEDIES Bach flower remedies are extreme dilutions of flower material developed by Edward Bach, an English homeopath, in the 1930s.

Bach believed that dew found on flower petals retains the healing properties of that plant. The remedies are intended primarily for emotional and spiritual conditions, including but not limited to depression, anxiety, insomnia and stress. Eligible for 3 CEs to licensed massage therapists.

4841 PWEL 6-001 Southlake Campus Thursday, November 6 1 Session 6:30-9:30 p.m. $65 R230 D. Fazio

S. Canga-Arguelles

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Aviation Forklift Training

Aviation Start a career path that’s really taking off!

Private Pilot Ground School is the first step to becoming a pilot and gaining the knowledge needed to begin a career in the aviation industry. In addition to preparing you for the FAA Private Pilot knowledge test in your quest for pilot certification, this course will also provide you with skills for operating Unmanned Aerial Vehicles (UAVs or “drones”), a career path showing signs of significant growth.

The Federal Aviation Administration estimates that as many as 7,500 commercial unmanned aerial vehicles could be flying in national airspace within a few years. The unmanned aircraft industry hopes that there will be 100,000 people with drone-related jobs by 2025 (Time, 2013).

NEW FORMAT! PRIVATE PILOT GROUND SCHOOL 3 HOURS Be prepared for your first flight. This course is designed to fulfill FAA regulations to meet the private pilot certification requirement CFR 61. Upon completion of this course, students will be prepared for the FAA Private Pilot knowledge test. Students who successfully pass the FAA test will also have the option of referral to a certified flight school in pursuit of a Private Pilot Certificate. A textbook is required and will be available for purchase in the CLC bookstore.

Course content includes: • Careers in Aviation • FAA Regulations • Weather • Radio communications and navigation • Flight Safety • Aircraft components • Aerodynamics • Airspace and airport logistics • Emergency procedures

Instructor Skip Goss is an aviation industry professional who has more than two decades of experience in training pilots of all backgrounds and skill levels. He is an FAA certificated airline transport pilot and flight instructor. As a testament to his knowledge and experience, he was selected and authorized as an FAA Designated Pilot Examiner in 2007.

4833 PTEC 70-001 Wednesdays September 24 to December 17 6:30-9:30 p.m. $499 T333

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Forklift Training FORKLIFT OPERATOR TRAINING Forklift operator training provides participants with knowledge and skills to operate a powered industrial truck (forklift) in a safe and professional manner. Training combines formal classroom instruction, practical hands-on training and evaluation of workplace performance. Training is held at Equipment Depot, 1014 Progress Drive in Grayslake.

4829 PSFT 30-001 Equipment Depot Tuesday, September 16 1 Session 8 a.m. to 12 p.m. $135 EQDP J. Colangelo 4830 PSFT 30-002 Tuesday, October 21 8 a.m. to 12 p.m. $135 EQDP

Equipment Depot 1 Session J. Colangelo

4831 PSFT 30-003 Equipment Depot Tuesday, November 18 1 Session 8 a.m. to 12 p.m. $135 EQDP J. Colangelo

4832 PSFT 30-004 Equipment Depot Tuesday, December 16 1 Session 8 a.m. to 12 p.m. $135 EQDP J. Colangelo

Grayslake Campus 12 Sessions

S. Goss

QUESTIONS? CALL (847) 543-2615

Truck Driver Training Home Inspection

Truck Driver Training

Home Inspection Attend a FREE Home Inspection information session on Thursday, August 21 at 6 p.m. at the Southlake Campus, Room V336. Register online at www.clcinfosessions.eventbrite.com.

Get on the road to a better career!

You can begin a new career as a professional truck driver. The U. S. Department of Labor states that the field continues to grow. The need for professional drivers is anticipated to grow to over 100,000 by 2014. The economic implications will not only impact the local economy but the nation. Gain the knowledge and skills to prepare for and pass the state issued Commercial Drivers License (CDL-A) exams.

Training provided by Eagle Training Services. Job placement assistance provided!

For more information, visit www.clcillinois.edu/professional/truckdriver or call (847) 543-2615.

Attend a FREE Truck Driver Training information session on Thursday evenings, August 21, September 18 or October 16 at 6 p.m. at the Grayslake campus, Room T334.

Register online at www.clcinfosessions.eventbrite.com.

TRUCK DRIVER TRAINING (CDL) 10 HOURS This 160-hour basic training course prepares you for a career as a commercial truck driver.

The course will provide you the knowledge and skills to prepare for the state-issued Commercial Drivers License (CDL) exams, including the permit test, pre-trip inspection test, skills tests and road tests. You will learn CDL laws, use of controls, safe driving techniques and defensive driving. The course includes classroom instruction and behind-the-wheel training. Students will take practices tests designed to prepare them for the CDL permit exam.

Prerequisites: Students must have a valid Illinois Drivers License Class “D” or above.

They may not have committed a serious traffic violation in a commercial motor vehicle within the past 12 months. Students must provide a copy of their Motor Vehicle Report (MVR) from the Secretary of State’s office prior to enrollment. Students must not have any physical limitation that affects their driving ability and have use of all their limbs, both eyes, corrected or not and not be legally deaf. Students currently on bond or parole are not eligible for the program.

Because all CDL testing is conducted in English, students must be able to speak, read, write and understand English.

4805 PCDL 1-001 Monday-Friday September 8 to October 3 7:30 a.m. to 4 p.m. $4,100 T334

4806 PCDL 1-002 Monday-Friday October 6-31 7:30 a.m. to 4 p.m. $4,100 T334

Grayslake Campus 20 Sessions J. Clark

Grayslake Campus 20 Sessions

HOME INSPECTION 4 HOURS As of January 2003, Illinois home inspectors must be licensed. This pre-licensing course is approved by the Department of Banks and Real Estate and covers the major elements of home inspection. Successfully completing this 60-hour course allows individuals to take the Illinois state exam. Students should be aware that to open their own Home Inspection business, there are additional costs to consider such as insurance and equipment.

The state requires all 60 hours of instruction.

For additional information, please call (847) 543-2615. Prerequisite: This course is intended for people who have some working knowledge of the building trades.

4779 PRLE 40-001 Tuesdays and Thursdays.

September 30 to November 20 6-10 p.m. $799 R024

Southlake Campus 16 Sessions

T. Fisher

J. Clark

4807 PCDL 1-003 Grayslake Campus Monday-Friday 20 Sessions November 3 to December 2* 7:30 a.m. to 4 p.m. $4,100 T334 J. Clark *No class November 27 and 28.

VISIT WWW.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

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Real Estate

Prepare to be a real estate agent!

CLC is approved by the Real Estate Bureau, part of the Illinois Department of Financial and Professional Regulation. Students must meet allthe requirements to be able to take the Broker’s or Managing Broker’s Examination given by the Stateof Illinois.

Broker Requirements

PRLE 2 and PRLE 3 fulfill the required broker pre-licensing exam course requirements.

Attendance for all class hours and a passing score of 75 percent or better on the final exams are required, as mandated by the Illinois Department of Financial and Professional Regulation.

In addition to meeting the course requirements, an applicant for the State of Illinois licensing examination must be a high school graduate (or GED recipient) and 21 years of age, or 18 years of age and have two years of college course work. For more information on state requirements, please review www.idfpr.com/DPR/RE/realmain.asp.

BROKER PRE-LICENSING TOPICS 5 HOURS This course, with the Broker Pre-Licensing Applied Principles course (PRLE 3), fulfills the new education requirements for obtaining an Illinois Real Estate Broker license. You are required to attend all sessions, which include: introduction to the license law and real property; basics of agency, seller and buyer relationships and counseling; local, state and federal laws effecting real estate; brokerage, marketing and advertising; market analysis and appraisal; financing, contracts, independent contractor and employee status, occupational disciplines and business planning. A textbook is required and should be purchased at the CLC bookstore prior to class.

4776 PRLE 2-001 Southlake Campus Thursdays 15 Sessions and Tuesdays September 11 to October 14 5:30-10 p.m.

AND Saturdays September 13 to October 11 8 a.m. to 2 p.m. $699 V232 W. Paprocki

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BROKER PRE-LICENSING TOPICSHOME STUDY (5-0) 5 HOURS Home study is an option for completing 75 hours of the broker pre-licensing curriculum (course code PRLE 02). Students who select this option must complete and submit assignments that fulfill the class time requirement. The course is self-paced and students correspond with the instructor through email and phone as needed. This allows students the freedom to complete the approved classes without having to attend regular class meetings. Home study students are required to come to the Grayslake campus only to take the final exam.

4775 PRLE 2-981 Monday, August 25 to Friday, October 17 $699

Home Study

W. Paprocki

4777 PRLE 2-982 Home Study Monday, October 20 to Friday, December 12 $699 W. Paprocki BROKER PRE-LICENSING APPLIED PRINCIPLES 1 HOUR This course, with the Broker Pre-Licensing Topics course (PRLE 2), fulfills the new education requirements for obtaining an Illinois Real Estate Broker license. This interactive course includes role play, situations, case studies and demonstration examples. You are required to attend all sessions, which include: listing presentations, buyer representations, agency disclosures, purchase agreements, handling offers, negotiating, market analysis, closing costs, escrow money, fair housing and anti-trust. A textbook is required and should be purchased at the CLC bookstore prior to class.

4778 PRLE 3-001 Southlake Campus Thursday and Tuesday 3 Sessions October 16 and October 21 5:30-10 p.m.

AND Saturday, October 18 8 a.m. to 2 p.m. $199 V232 W. Paprocki

QUESTIONS? CALL (847) 543-2615

Hospitality Event Planning

Hospitality BEVERAGE AND ALCOHOL SELLERS AND SERVERS EDUCATIONAL TRAINING Protect your liquor license and reduce your risk as an alcohol server. Liquor license owners, alcohol sellers and servers learn how to determine servability of patrons, the physical and psychological effects of alcohol, local ordinances of alcohol consumption and driving, Blood Alcohol Concentration and determination of proper IDs. BASSET is certified by the Illinois Liquor Control Commission and is required by the Lake County Commission and various other municipalities for facilities licensed to serve and sell alcohol. The course does NOT prepare individuals to be bartenders.

Certificates: Effective December 1, 2010, requests from past and current students to replace a BASSET “Certificates of Completion� will be honored for up to three years from the class date.

4720 PHOS 1-001 Grayslake Campus Saturday, September 13 1 Session 8 a.m. to 12 p.m. $49 T323 C. Parr

4721 PHOS 1-002 Monday, October 6 6-10 p.m. $49 T334

Grayslake Campus 1 Session

C. Parr

4722 PHOS 1-003 Grayslake Campus Saturday, November 8 1 Session 8 a.m. to 12 p.m. $49 T323 A. DeMarco

4723 PHOS 1-004 Monday, December 8 6-10 p.m. $49 T323

Grayslake Campus 1 Session

A. DeMarco

NEW! FOOD SAFETY CERTIFICATION/ RE-CERTIFICATION Based on the most recent food safety regulations, this course will prepare to you to be certified or re-certified through the Illinois Department of Public Health. You will cover all major sanitation points, including how food becomes unsafe, proper precautions, personal hygiene, food contamination, regulations and inspection standards. Prior to class, it is highly recommended to read the

entire textbook. The nationally recognized ServSafe exam is given at the end of the class and upon successful completion, you are eligible to apply for the Food Service Sanitation Manager Certification license. A textbook for this class is required and can be purchased at the CLC bookstore.

4866 PHOS 5-001 Grayslake Campus Wednesday, September 24 1 Session 8 a.m. to 5:30 p.m. $99 T333 J. Alvarez

VISIT WWW.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Event Planning FUNDAMENTALS OF MEETING AND EVENT MANAGEMENT 2 HOURS Learn strategies to develop meetings and special events. You will be introduced to the many considerations involved in planning an event. You will learn how to conduct a needs analysis, balance multiple presentation formats, develop conference space schematics, create a program planning and event timeline, develop a budget, and understand the basics of marketing and promotion.

4892 PHOS 10-001 Mondays and Wednesdays October 6November 12 6-9:15 p.m. $299 T323

Grayslake Campus 12 Sessions

C. Harris

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Concealed Carry

Concealed Carry Licensing On July 9, 2013, Public Act 98-63, the Firearm Concealed Carry Act, became Illinois state law. The State of Illinois now issues concealed carry permits to comply with U.S. constitutional mandates. This course will satisfy the legal training requirements for eligible residents who wish to apply for permission to carry a concealed firearm. In this course, firearm knowledge, safety and personal protection are emphasized in order to gain the appropriate mindset and skills needed for responsibly exercising the right to carry. This training program includes live fire range qualification as well as the required classroom hours, which will thoroughly cover the directives and restrictions outlined in the new law.

Requirements and Course Information Participants in this class must be at least 21 years of age and if a resident of the State of Illinois be eligible to possess a valid FOID card. Those who own a 9mm or a 38 special will use their personal weapon and provide their own ammunition as part of their range exercises. Based on availability, participants who do NOT own a handgun may be able to rent a weapon at a small additional fee in order to complete the range qualification.

Students interested in this option should discuss availability with the instructor on the first night of class. Range qualification will take place at a shooting range.

This course will meet four nights, including range time on the final night or Saturday and Sunday, with range time on Sunday afternoon. All participants will be required to

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qualify on the range and will attend classroom topics covering state and federal laws relating to the ownership, storage, carry and transportation of a firearm as well as weapons handling as defined in the statute and administrative rules.

The College of Lake County is a weapons-free location.

Students are prohibited by law from bringing firearms to campus. This includes all buildings and parking lots. Students should not bring their firearms on campus or to class. Weapons should only be brought to the final class meeting, which is held at a shooting range.

The 12 and 8-hour training classes are listed as department consent.

Proof of prior training MUST be received before a student can register for either section. Call (847) 543-2615 for more information.

Prior Training For participants with no prior training or who would like to refresh previously learned skills, the 16-hour training program is required. For participants with prior training, please refer to chart at www.clcillinois.edu/professional/concealedca rry to see what training is accepted by the College of Lake County and the appropriate nights to attend class. Up to eight hours total of prior training can be accepted.

CONCEALED CARRY LICENSE TRAINING – 16 HOUR COURSE This course will satisfy the legal training requirements for eligible residents who wish to apply for permission to carry a concealed firearm. All participants will be required to qualify on the range and will attend classroom topics covering state and federal laws relating to the ownership, storage, carry and transportation of a firearm as well as weapons handling as defined in the statute and administrative rules. Students should NOT to bring their firearms to class.

Weapons should only be brought to the final class meeting, which takes place at a shooting range.

4822 PPSI 30-001 Grayslake Campus Saturday, September 27 3 Sessions 8 a.m. to 5 p.m.

AND Sunday, September 28 11 a.m. to 3 p.m. AND 5-9 p.m. $299 T334 R. Tapkowski

4823 PPSI 30-002 Monday-Thursday November 17-20 6-10 p.m. $299 T334

Grayslake Campus 4 Sessions

R. Tapkowski

QUESTIONS? CALL (847) 543-2615

Protective Services CONCEALED CARRY LICENSE TRAINING – 12 HOUR COURSE This class is only for those students who have completed four hours of previous training approved by the Illinois State Police.

Any previously completed training must be authenticated by the College of Lake County prior to a student attending class. All documentation or certificates proving completed prior training must be submitted to CLC via email at professionalworkshops@clcillinois.edu or delivered in person to Room T317 at the Grayslake campus. CLC must receive these documents no less than five business days prior to the start date of any class.

4824 PPSI 31-001 Grayslake Campus Saturday, September 27 3 Sessions 1-5 p.m.

AND Sunday, September 28 11 a.m. to 3 p.m.

AND 5-9 p.m. $249 T334 R. Tapkowski

4825 PPSI 31-002 Tuesday-Thursday November 18-20 6-10 p.m. $249 T334

Grayslake Campus 2 Sessions

R. Tapkowski

CONCEALED CARRY LICENSE TRAINING – 8 HOUR COURSE This class is only for those students who have completed eight hours of previous training approved by the Illinois State Police.

Any previously completed training must be authenticated by the College of Lake County prior to a student attending class. All documentation or certificates proving completed prior training must be submitted to CLC via email at professionalworkshops@clcillinois.edu or delivered in person to Room T317 at the Grayslake campus. CLC must receive these documents no less than five business days prior to the start date of any class.

4826 PPSI 32-001 Grayslake Campus Sunday, September 28 1 Session 11 a.m. to 3 p.m.

AND 5-9 p.m $199 T334 R. Tapkowski

4828 PPSI 32-002 Grayslake Campus Wednesday, 2 Sessions November 19 and Thursday, November 20 6-10 p.m. $199 T334 R. Tapkowski

Protective Services COMMUNITY SERVICE OFFICER 3 HOURS This five-day course is designed with input from police departments in our region. This course prepares students for a position in a police department as a Community Service Officer (CSO). This non-sworn position augments police departments with uniformed civilian personnel authorized to operate police vehicles. Some of the duties could include issuing parking tickets, traffic control, handling motor vehicle accidents and animal complaints.

Note: To be employed as a CSO individuals must meet department standards which may include: 21 years or older, high school diploma, have a valid Illinois driver license with a clean driving record, have no criminal history, pass a department written exam and interview. Criteria for employment are set by individual law enforcement agencies.

4808 PCJI 1-001 Saturdays October 18 to November 15 8 a.m. to 5 p.m. $349 T332

Grayslake Campus 5 Sessions

C. Parr

SECURITY OFFICER BASIC TRAINING 1.5 HOURS Are you interested in finding a career in the security field as an unarmed security guard or would you like to enhance your present job skills? Security officer basic training will prepare new security officers and experienced employees for employment with a certified agency under the Illinois Private Detective, Private Security and Private Alarm Act. This course covers the security code of ethics, public and human relations, Illinois Criminal code, fire and accident prevention, patrol procedures, liabilities, report writing, use of force, fire and safety equipment and search and seizure procedures.

4814 PPSI 5-001 Monday-Friday September 15-19 6-10 p.m. $199 T334

4815 PPSI 5-002 Monday-Thursday December 1-4 10 a.m. to 3 p.m. $199 T334

VISIT WWW.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Grayslake Campus

5 Sessions

R. Tapkowski

SECURITY OFFICER FIREARM TRAINING 1.5 HOURS This course is for individuals who have completed the 20-hour security officer basic training. Course topics include legal use of firearms, liability while armed, firearms safety and maintenance, range procedures and range qualifying. A written test, firing range practice and final qualification follow classroom instruction. A current Illinois Firearm Identification Card (FOID) is mandatory to receive firearms training.

Prerequisite: Security Officer Basic Training course or proof of equivalent training.

4816 PPSI 6-001 Monday-Friday October 20-24 6-10 p.m. $249 T334

Grayslake Campus

5 Sessions

R. Tapkowski

PRIVATE INVESTIGATION 1.5 HOURS Discover the art of investigation and learn what it takes to begin your career as a “private eye.” Obtain the skills and knowledge needed to go to work for a private detective agency by exploring the topics of surveillance, interrogation, evidence analysis and report writing. Prepare for the investigations you will be likely to take on including missing persons, civil disputes, retail theft, arson, terrorist threats and more.

Gain a deeper understanding of the legalities involved in this field by studying the terminology and application of the Illinois Criminal Code and the mandates of the Illinois Department of Financial and Professional Regulation. The instructor’s own experiences through a 30-year career in law enforcement and as a P.I. provide students with real-life case studies and trusted expertise. This 20-hour course will certify you for employment with a licensed agency in the State of Illinois, but will NOT prepare you to take the Illinois Private Detective License exam.

4817 PPSI 20-001 Grayslake Campus Monday-Friday September 29 to October 3 5 Sessions 6-10 p.m. $249 T334 R. Tapkowski

Grayslake Campus

4 Sessions

R. Tapkowski

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Personal Success Program The Personal Success Program (PSP) offers a variety of vocational courses to meet the needs of students 18 years and older with mild to moderate cognitive impairment. The program’s focus is on gaining vocational skills to acquire entry-level employment.

Each class is led by a content expert who has experience teaching people with disabilities.

A special education teacher will be present in most classes to provide additional support.

The curriculum is designed to be delivered at a level and pace that is appropriate to the needs of each student.

All students must register through the Continuing Professional Development department. Call the Customer Service Center for information at (847) 543-2615 or visit www.clcillinois.edu/professional/personalsuc cessprogram. for more information and a Fall 2014 registration form.

NEW FORMAT! CAREER EXPLORATION Explore the world of work with such topics as getting and keeping a job, employment readiness, time management skills, getting along with co-workers and supervisors, team building, career exploration, job searching techniques, completing applications, resume and interviewing skills. This course is designed for students who have the goal of obtaining paid community employment.

4860 PPSP 1-001 Grayslake Campus Thursdays 13 Sessions September 18 to December 18* 12:30-2:30 p.m. $425 T338 G. Johnson *No class Thursday, November 27.

COMPUTER SKILLS I This course is designed to introduce students to the essential computer skills needed to successfully secure and keep a job in the modern workplace. In this hands-on class, you will learn basic workplace computer skills including how to create and save folders and files, printing, sending and receiving emails and creating basic documents, letters, memos and spreadsheets using Microsoft software. Students will also learn Internet safety and security and identification of internal and external personal computer components.

4861 PPSP 10-001 Southlake Campus Tuesdays 13 Sessions September 16 to December 16* 12:30-2:30 p.m. $425 V234 P. Palmersheim *No class Tuesday, November 25.

CHILDCARE SKILLS: DEVELOPMENT AND PERSONALITY TRAITS Would you like to prepare for a job in a childcare center? Learn the types of personality and character traits that are important in caring for children from infancy to pre-school age.

Having a better understanding of the children in your care will prepare you to understand each development stage. Learn how to prepare nutritional meals and snacks, safety and sanitation guidelines and how to apply developmental and age-appropriate behavior reinforcements.

4862 PPSP 12-001 Grayslake Campus Wednesdays 13 Sessions September 17 to December 17* 12:30-2:30 p.m. $425 T323 G. Johnson *No class Wednesday, November 26.

INTRODUCTION TO NATURAL FOODS An extension of the PSP Food Service skills program, this course will teach students about the growing consumer demand of natural foods in restaurants, grocery stores and local farmers’ markets. The class will reinforce basic food safety and food handling skills, introduce students to the nutritional benefits of natural foods and provide hands-on experiences in food production and preparation.

4863 PPSP 16-001 Grayslake Campus Wednesdays 13 Sessions September 17 to December 17* 10 a.m. to 12 p.m. $425 T323 G. Johnson *No class Wednesday, November 26.

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PET CARE I Are you a cat or dog lover? By taking the Pet Care 1 course, you will learn how your ability in caring for animals can turn into a successful career. Gain a better understanding of pet health, development and nutritional needs. Learn training techniques to promote good behavior and obedience and learn fun activities to enjoy with pets. Also, discover the great number of job opportunities that exist in the pet care industry. This class is designed to prepare students for entry-level employment in pet care. Some of the jobs that students might consider upon completion include: dog bather/groomer assistant, dog walker, pet sitter or employment at a pet store or animal shelter.

4864 PPSP 20-001 Southlake Campus Tuesdays 13 Sessions September 16 to December 16* 10 a.m. to 12 p.m. $425 V328 A. Wienckowski *No class Tuesday, November 25.

NEW FORMAT! RETAIL SKILLS 1 – CUSTOMER SERVICE, SALES AND MERCHANDISING No matter what your interests are, there is a potential job for you in the retail industry.

From video games and electronics to fashion, sports and food, our area has an abundance of exciting retail stores that need new employees all year round. By taking Retail Skills 1, students will learn some of the key elements that stores look for in new hires.

Students will learn about providing excellent customer service, working in a team and resolving problems on the job. They will be introduced to the concepts of sales and merchandising, inventory management and the typical store layouts and organizational structures of major U.S. retail companies.

Students will also be introduced to cashiering skills using a cashiering simulation program and cash registers.

4865 PPSP 25-001 Grayslake Campus Thursdays 13 Sessions September 18 to December 18* 10 a.m. to 12 p.m. $425 T338 G. Johnson *No class Thursday, November 27.

QUESTIONS? CALL (847) 543-2615

Online Classes

Online learning anytime, anywhere... just a click away!

Most courses start at just $115!

Continuing Professional Development offers a variety of online courses including: Computer Applications Database Management

Two online options: Hundreds of engaging courses Instructor-led

Self-paced Tutorials

Patient, experienced professionals lead instruction.

Course work is completed independently based on your schedule.

Learn from the comfort of your computer.

Work when you want,where you want.

• Hundreds of self-paced courses

• Hundreds of engaging courses

• Most courses meet for 6 weeks (12 lessons)

• Classes start every month

• Start as low as $115

• Start when you want

• Self-directed courses – you set the pace • Range from $99 – 399

Web Programming Graphic and Multimedia Design Business Communications Management and Leadership Health and Wellness Teaching and Education

Online courses provided by See page 2 for additional UGotClass Online classes for those seeking specific business skills.

Visit www.ed2go.com/clc for more information or to find a specific course.

For registration details or to learn more call (847) 543-2615 or visit www.clcillinois.edu/professional/onlineclasses.

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Let the experts guide you to success.

Illinois Small Business Development and International Trade Center Start, stay and grow a strong business domestically and globally with the support of the Illinois Small Business Development and International Trade Center.

Services include:

Schedule a free, one-on-one counseling session with one of our small business advisors or with our International Trade Specialist. www.clcillinois.edu/sbdc-itc (847) 543-2033 IllinoisSBDC@clcillinois.edu

Free, confidential, one-on-one business advising in English or Spanish with area experts Assistance developing business plans and financial statements Aid forming strategic marketing plans Support securing loans with local lenders and service providers Interactive, low-cost workshops One-on-one strategic export counseling Customized market and trade research

“I chose the Illinois SBDC/ITC for guidance and the ability to meet with people who have already gone through the process of starting a business. The Illinois SBDC/ ITC is a great team of experts rooting for me and at my side!”

Foreign market access and matchmaking programs — Peter Keres, Aristaeus

Export transaction and regulatory assistance The Illinois SBDC International Trade Center is funded in part through a cooperative agreement with the U.S. Small Business Administration, the Department of Commerce and Economic Opportunity and the College of Lake County. All SBA programs are extended to the public on a nondiscrimination basis. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Please contact us at (847) 543-2033 or TDD: (847) 223-0134.

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QUESTIONS? CALL (847) 543-2033

$35

Start-Up and Business Planning

T326

B. Baehne

STARTING YOUR BUSINESS IN ILLINOIS Starting a business in Illinois isn’t as simple as pressing a button. There are laws, regulations and reports a company must abide by and produce. We will discuss important aspects of business ownership and receive handouts that include information on agencies to contact.

Don’t be sorry, be safe. Learn what is required to start a business in Illinois.

4516 TBSM 10-001 Grayslake Campus Tuesday, September 16 1 Session 6:30-8:30 p.m. $25 T326 J. Osmond

4517 TBSM 10-002 Grayslake Campus Tuesday, November 18 1 Session 6:30-8:30 p.m. $25 T326 J. Osmond

START STRONG BUSINESS BOOT CAMP This accelerated small business boot camp will explore business fundamentals needed to start and run a new business. Evaluate your business idea including personal objectives, business feasibility, market potential and financial strength. This class will provide the resources, support and motivation to prove that a dream of business success is within reach. Individualized counseling by a certified business advisor is included with this class to address specific concerns and challenges.

TBSM 2-600 is a hybrid section that combines work in the classroom as well as on the Internet.

4523 TBSM 2-600 Tuesdays September 23 to October 14 6:30-8:30 p.m. $150 T326

Grayslake Campus 4 Sessions

J. Osmond

Business Growth and Development NEW! GROW STRONG BOOT CAMP

This four-week workshop is for business owners who want to develop a stronger foundation. We will work together to provide a plan that will take your business to the next level of success. Topics include business planning to accelerate growth, expanding your business team, financial strategy and building a targeted marketing plan. This workshop will require access to a computer to complete the assignments between in-class sessions.

TBSM 25-600 is a hybrid section that combines work in the classroom as well as on the Internet.

4557 TBSM 25-600 Tuesdays October 21 to November 11 6:30-8:30 p.m. $150 T326

Grayslake Campus 4 Sessions

J. Osmond

Marketing and Sales NEW! REPUTATION MARKETING AND THE SUCCESS OF YOUR BUSINESS In the socially connected world of the new millennium, reputation marketing is the most important new component you can add to your marketing/social media mix. The reviews and ratings left online have more influence than business owners realize; they can make or break your ability to attract new clients! Learn key tips and tools for developing a strategy to manage your online reputation to ensure the success of your business.

4878 TBSM 57-001 Thursday, October 2 7-9:30 p.m.

VISIT WWW.CLCILLINOIS.EDU/SBDC-ITC FOR MORE INFORMATION.

Grayslake Campus 1 Session

Accounting and Finance INTRODUCTION TO QUICKBOOKS This class is designed for users who have less than six months’ experience working with QuickBooks. Topics include setup of new files, processing banking, accounts receivable and accounts payable transactions, reconciliation of bank and credit card accounts and running basic financial reports.

Prerequisites: Able to use Microsoft Windows products.

4520 TBSM 20-001 Wednesday September 24 8 a.m. to 5 p.m. $150 T338

4521 TBSM 20-002 Wednesdays October 22 to November 5 6:30-9 p.m. $150 T338

Grayslake Campus 1 Session

B. Ritzwoller

Grayslake Campus 3 Sessions B. Ritzwoller

INTERMEDIATE QUICKBOOKS Learn how to analyze financial data to better understand your business; create and customize reports; track and pay sales tax.

Learn payroll functions such as setting up payroll information and schedules, payroll tracking and processing payment of payroll taxes.

Prerequisites: Introduction to QuickBooks or equivalent knowledge.

4522 TBSM 21-001 Wednesday November 12 6:30-9:30 p.m. $100 T338

Grayslake Campus

1 Session

B. Ritzwoller

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Small Business Workshops

Legal Aspects of Business Ownership

Social Media

HOW THE PROS VALUE YOUR BUSINESS: WHAT YOU SHOULD KNOW! Discover how you can increase the value of your business by learning how professionals determine its value. Knowing what your business is worth is important when making financial decisions such as whether to buy or sell. Take this class to understand the value of your business and the factors that drive it.

4524 TBSM 44-001 Southlake Campus Tuesday, September 30 1 Session 6:30-8 p.m. $25 V336 K. Knapp SOCIAL MEDIA BOOT CAMP FOR SMALL BUSINESS

Register for the series of four sessions and save!

If you want to know why social media matters to your small business, this boot camp will answer your questions and set you on the path to success. Starting with an introduction to basic social media concepts, you will learn the tools to guide your business. Social media platforms such as Facebook, LindedIn, Twitter and Pinterest will be discussed as well as Google Local in order to help you embrace social media as a key part of your success strategy. This workshop series is intended for those with little to no experience with social media.

4545 TBSM 35-001 Tuesdays, October 7-28 1-4 p.m. $175 V328

Southlake Campus 4 Sessions C. Hilbert

SOCIAL MEDIA MARKETING This class is a great introduction to the fundamentals of the social media landscape and social media strategy. It covers demographics, plan development, content strategy, keyword search and more.

4546 TBSM 36-001 Southlake Campus Wednesday, October 7 1 Session 1-4 p.m. $50 V328 C. Hilbert SOCIAL MEDIA ENGAGEMENT Learn best practices to create a social brand for your business, create communities and attract influencers. This class also covers how to use social media to manage your customer service and how to read and interpret very useful analytics.

4547 TBSM 37-001 Tuesday, October 14 1-4 p.m. $50 V328 28

Southlake Campus 1 Session C. Hilbert

SOCIAL MEDIA PLATFORMS What is the best platform for your specific business? This class offers an overview of the critical features of Facebook, LinkedIn, Twitter, Pinterest and social advertising.

4548 TBSM 38-001 Tuesday, October 21 1-4 p.m. $50 V328

Southlake Campus 1 Session C. Hilbert

SOCIAL MEDIA LOCAL Learn how to put your business on the map with Google Local. Whether you’re an auto mechanic or a family-owned store with multiple city-wide shops, Google Local can help get your business found.

4549 TBSM 39-001 Tuesday, October 28 1-4 p.m. $50 V328

Southlake Campus 1 Session

GROWING YOUR BUSINESS / KEEPING YOUR MONEY Series of 7 topics that can affect any busines.

Sign up for one session or all! To start a business takes guts and money; to keep it going, growing and prospering takes additional talents and resources. Join business attorneys in a roundtable setting to discuss various aspects of your business that are impacted by the law and how you can protect your business. Take home the “how to” to start, run and grow your business while saving time, trouble and money.

Register and attend five sessions and receive a free one-hour session with one of your instructors.

FORMATION OF BUSINESS Which type of business entity should you establish? An S-Corporation? A limited liability company? This session will explore the advantages and disadvantages of various business entities such as corporations, limited liability companies, partnership and other forms of conducting business.

4550 TBSM 46-001 Wednesday September 10 6:30-8 p.m. $15 V232

Southlake Campus 1 Session

Ginsburg/Saunders

C. Hilbert

QUESTIONS? CALL (847) 543-2033

Small Business Workshops PLANNING FOR CONTINUITY What happens to your business once you are no longer able to work or wish to retire?

What happens if co-owners (partners) disagree? We will discuss agreements with partners and other methods of setting the foundation for the continuity of your business. This class is a must if your business has more than one owner.

4551 TBSM 46-002 Wednesday September 24 6:30-8 p.m. $15 V232

Southlake Campus 1 Session

Ginsburg/Saunders

EMPLOYEE VS. INDEPENDENT CONTRACTOR Do you plan to hire employees or intend to engage independent contractors? We will discuss the different rules and regulations regarding classification of workers as employees vs. independent contractors and discuss the different agreements you should have in place. We will also briefly discuss employee benefit plans.

4552 TBSM 46-003 Southlake Campus Wednesday, October 8 1 Session 6:30-8 p.m. $15 V232 Ginsburg/Saunders INTELLECTUAL PROPERTY Does your business have confidential information, a trade name or have proprietary ways of doing business? We will discuss various intellectual property rights and methods a business should employ to protect those rights and their value to the business.

4553 TBSM 46-004 Southlake Campus Wednesday, October 22 1 Session 6:30-8 p.m. $15 V232 Ginsburg/Saunders

THIRD-PARTY AGREEMENTS This session will explore relationships your business has with vendors, customers and lenders and the various agreements with each of them. We will also briefly discuss import/export issues.

4554 TBSM 46-005 Wednesday November 5 6:30-8 p.m. $15 V232

Southlake Campus 1 Session

GROWING AND SELLING YOUR BUSINESS Learn ways to grow your business through expansions, acquisitions, licensing and franchise. We will also discuss the processes of preparing your business for sale or other form of transition; letters of intent, non-competition agreements and confidentiality agreements.

4555 TBSM 46-006 Wednesday November 19 6:30-8 p.m. $15 V232

Southlake Campus 1 Session

Ginsburg/Saunders

ASSET PROTECTION AND ESTATE PLANNING We will discuss estate planning and business planning issues to help the business owner protect his or her assets, including the use of trusts, limited liability companies and other vehicles.

4556 TBSM 46-007 Wednesday December 3 6:30-8 p.m. $15 V232

Southlake Campus 1 Session

Ginsburg/Saunders

International Trade NEW! GLOBAL MARKET RESEARCH AND FINDING INTERNATIONAL BUYERS Finding the right buyers for your products and services are the keys to success in exporting. Through this course, you will learn about the many free and low-cost global market research tools to help you target the best international market opportunities. Use these tools to learn your product’s potential in a given market, where the best prospects exist for success and to find qualified foreign buyers for your business. Once you have these tools, you can open for business on a global scale!

NEW! EXPORT BASICS Explore how exporting can grow your business and learn how to establish an export program. Topics include types of export customers, necessary external service providers, export documentation, risk management/cargo insurance, export compliance and international methods of payment options. Be proactive and take steps to grow your business through exporting or learn how to better manage your export operation.

4875 TBSM 32-001 Tuesday, October 7 9-11:30 a.m. $25 V328

Southlake Campus 1 Session R. Frantz

NEW! EXPORT FINANCING / INTERNATIONAL METHODS OF PAYMENT Learn about government-based export financing, international methods of payments and mitigating credit risk with international receivable insurance. Special focus will be given to programs offered by the U.S. EX-IM bank and the SBA programs. You will learn how it works, time involved that affects your cash flow and what it will cost.

4876 TBSM 33-001 Thursday, October 9 9-11:30 a.m. $25 V328

Southlake Campus 1 Session R. Frantz

New! IL Concealed Carry Act – Considerations for Your Business, Employees and Customers Workshop – see page 5 for details.

4879 TBSM 31-001 Southlake Campus Thursday, November 6 1 Session 8–9:30 a.m. $15 V328 D. Nagel

Ginsburg/Saunders

VISIT WWW.CLCILLINOIS.EDU/SBDC-ITC FOR MORE INFORMATION.

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Small Business Online Workshops

Online Workshops for the Small Business Owner Illinois SBDC International Trade Center offers online classes for the new to the experienced business owner including: Entrepreneur Readiness Business Start-up Business Planning Strategic Planning Cash Flow Marketing These online classes are self-paced learning modules and cannot be accessed through Blackboard.

To register or for more information, visit www.clcillinois.edu/sbdc-itc or call (847) 543-2033.

Classes are provided by Small Business Spoken Here.

START STRONG SERIES This series of four workshops will identify the steps you need to take to start your business on a firm foundation.

Enroll in an individual workshop or take the series and save. Series cost $175, a $225 value.

Enroll in an individual workshop or take the series and save. Series cost $200, a $240 value.

ARE YOU READY? Assess your entrepreneurial readiness.

Estimated time to complete: two hours.

Cost: $50

STRATEGIC PLANNING FOR SMALL BUSINESS Develop a plan that can propel your business to higher levels of success. Estimated time to complete: eight hours.

Cost: $100

STARTING YOUR BUSINESS IN ILLINOIS Learn what rules and regulations are required to start a business. Estimated time to complete: one hour.

Cost: $25 BUILDING YOUR BUSINESS TEAM Who should be on your team? Estimated time to complete: four hours.

Cost: $75 BUSINESS PLANNING MADE EASY Build your roadmap to success. Write your own business plan. Estimated time to complete: eight hours.

Cost: $75

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GROW STRONG SERIES This series of four workshops provides a plan that will take your business to the next level of success.

CASH FLOW — LIFEBLOOD OF YOUR BUSINESS It is a simple fact that Cash is King!

Estimated time to complete: one hour.

Cost: $50 MARKETING FOR SUCCESS Develop and implement a multi-faceted marketing plan. Estimated time to complete: three hours.

Cost: $50 MAXIMIZE YOUR RELATIONSHIPS Building successful relationships are vital to your success. Estimated time to complete: one hour.

Cost: $40

QUESTIONS? CALL (847) 543-2033

Steps to Apply, Register and Pay 1. Submit a Continuing Education Admission Form • New students and students who have not attended classes in two years must submit a Student Admission Form in one of two ways: INTERNET: www.clcillinois.edu/applyconted IN PERSON: At the Admissions and Records Office, Room B101 on the Grayslake campus 2. Obtain CLC ID Number and Create myLogin • Allow two working days to process your admission form.

You will receive your CLC student ID number in the mail or by email if you provided one on your admission form.

• With your CLC ID Number go to www.clcillinois.edu/newlogin to create your login for the my CLC Student Portal. Follow the prompts to complete the process.

3. Register for Classes by Internet at www.clcillinois.edu/register • Click on myCLC student portal • Click on “Search for Classes” • Specify the semester and then a subject, to view the classes available • When you find a specific open class section you want, click “Select Class” to add to your Shopping Cart.

• Click on “Shopping Cart” check the box next to your selected class and click “Enroll.”

• When you add or drop a class, check for a 'success' or 'error' message.

4. Where to Register In Person • Grayslake Campus – 19351 West Washington Street, Grayslake • Lakeshore Campus – 111 North Genesee Street, Waukegan • Southlake Campus – 1120 South Milwaukee Avenue, Vernon Hills On-site Registration Hours Monday-Thursday 8 a.m. to 8 p.m., Fridays 8 a.m. to 4 p.m.

Online Registration is available 24/7 5. Pay Tuition and Fees-Continuing Education • Payment of tuition and fees is required prior to the start date of your class regardless of the registration date.

• Login to myStudentCenter select view, pay or set up an installment payment plan.

• Students will not be dropped from continuing education classes for nonpayment.

• It is your responsibility to formally withdraw within the refund period or you will be obligated to pay.

Note: Financial aid is not available for continuing education classes.

6. Billing and Financial Obligation • Billing Statements: A billing statement will be sent on unpaid accounts. However, it is the students’ responsibility to meet their payment deadlines regardless of when they receive a bill. Payment is due prior to the first day of the class regardless of when the student enrolled in the class.

Campus Maps and General Information Visit www.clcillinois.edu/about or call (847) 543-2615.

Pre-registration is required for all classes.

Classes fill quickly so register early!

• Financial Obligation: Students must officially withdraw by the refund dates listed in the class schedule to cancel their financial obligation. To locate your refund deadline(s), sign onto myCLC and click on the academic calendar deadlines icon next to the class within your term schedule under Academics.

Withdrawals • Students who do not plan to complete an enrolled class are responsible for officially dropping the class online. Tuition and fee refunds will be issued to eligible students based upon the effective date of withdrawal, which is recorded in the system at the time the student drops the class.

• Students who stop attending class, but do not officially drop, will remain responsible for all tuition/fees for the class. It is not sufficient to tell an instructor or counselor that you want to drop a class. You must complete the drop/withdrawal action yourself. The official deadline for dropping or for withdrawing are defined individually for each class.

• Students who withdraw from certificate programs or series offered by Continuing Professional Development prior to the first day of class will receive a 100 percent refund. Refunds for withdrawals after the first day of class will be applied by CPD minus the cost of any materials consumed or returned in less than new condition.

Refund Schedule • To check the deadline dates, log on to myCLC and choose “My Class Schedule.” When your schedule appears, click on the calendar icon next to the class and the deadline dates will be displayed. These dates are also displayed in the schedule of classes.

• If you are not sure of the deadlines, please check with the Office of Admissions and Records at (847) 543-2061.

• Semester-long classes: Withdrawal on or before start of class = 100 percent refund Withdrawal before 15 percent of class time passes = 100 percent refund Withdrawal after 15 percent of class days pass = no refund • One-day and “Series” Classes: Withdrawal the day before class = 100 percent refund Withdrawal on or after day of class = no refund

For more information about payments, call (847) 543-2085.

Senior Citizens The classes in this schedule are offered though the continuing education department and are intended for personal enrichment and/or career development. All in-district residents who are 65 of age or older at the time of registration may enroll in vocational credit courses offered by continuing education at one-half the regular tuition rate, with all other fees remaining unchanged. The senior citizen tuition waiver does not apply to Continuing Education classes.

• Client Solutions–customized training (847) 543-2615 www.clcillinois.edu/solutions • Continuing Professional Development– open enrollment courses (847) 543-2615 www.clcillinois.edu/professional

• Judicial Services–community services (847) 543-2185 (courses) (847) 543-2100 (volunteering) www.clcillinois.edu/judicial • Illinois Small Business Development and International Trade Center–Small Business (847) 543-2033 31 www.clcillinois.edu/sbdc-itc

Save lives with defensive driving Judicial Services

www.clcillinois.edu/judicial (847) 543-2185 (courses)

Judicial Services offers opportunities to improve your future and the future of your community through courses, workshops and volunteer opportunities.

Partnering with the 19th Judicial Circuit Court for over 20 years, Judicial Services offers the National Safety Council’s award-winning Defensive Driving Courses including the “Alive at 25” program.

“I just missed being killed by about three seconds.”

— Christine Burke praising CLC’s defensive driving course.

(847) 543-2100 (volunteering) judicialservices@clcillinois.edu

Christine Burke of Lake Barrington enrolled in our Defensive Driving Course.

While driving less than a week later, she used a lesson from the course to narrowly avoid getting smashed broadside by a car that ran a red light.

Burke said that she hesitated at the intersection, recalling a tip she learned in the defensive driving course called “delayed acceleration” waiting two or three seconds before entering an intersection if yours is the first car there. She credits this decision with saving her life.

Invest in your team

www.clcillinois.edu/solutions

Client Solutions

corporatetraining@clcillinois.edu

Bring powerful, results-driven training and consulting programs to your organization and show your employees that you’re serious about their futures and professional growth. Empower your team and achieve organizational goals and objectives through customized training delivered by Client Solutions.

Client Solutions also offers national training options through Global Corporate College (GCC). As one of the founding members of the GCC, the College of Lake County offers corporations the delivery of consistent training across multiple locations – nationwide and worldwide.

(847) 543-2615

“ Empower your career with WPDI! One of the best places to invest in your career is right here in our backyard, at the College of Lake County. Beyond the expert insights you’ll get from the instructors, there’s also great networking with people from some of the best companies in the area.

Invest in your career for less money and minimal time away.”

— Andy Kaufman, speaker, author, executive coach and president of Institute for Leadership Excellence and Development, Inc.

EXPLORE

new courses, training and services

from the Workforce and Professional Development Institute The Workforce and Professional Development Institute can help you explore your potential.

Getting new knowledge and skills can reveal possibilities you never imagined for you or your business. Our courses, training and services will help you reach your potential.

New Courses

Reputation Marketing and the Success of Your Business

Mobile Marketing Series – Online

Designed for the small business owner, learn key tips and tools for developing an online strategy to manage your reputation and ensure the success of your business.

Course details on page 27.

Leverage new technologies to maximize your business’ potential.

Course details on page 5.

Microsoft Office 2013: Transition from MS Office 2010/2007 This course will help you bridge the gap from the version you already know and love to the latest release of Microsoft’s leading productivity suite.

Course details on page 8.

Professional Interpreter Enhance your skills or begin your career as a professional interpreter.

Course details on page 11.

Training Customized Solutions Does your company have a unique training need? Client Solutions brings powerful, results-driven training to your organization. The training solutions are designed to meet your specific needs.

Visit www.clcillinois.edu/solutions or call (847) 543-2615 to learn more.

Career Possibilities Looking for a new career? Want to enhance your existing skills?

Continuing Professional Development offers a variety of options. Free information sessions on a variety of topics are offered throughout the year.

To view a complete list, visit www.clcinfosessions.eventbrite.com.

Explore your options.

Community Awareness Judicial Services offers training in partnership with the 19th Judicial Circuit Court. The defensive driving classes provide opportunities to update your driving skills and learn the latest laws. Turn to page 32 for information.

Services Small Business Owners Let the experts guide you to success.

Confidential one-on-one business advising and low-cost workshops are available to start and grow your small business. Turn to page 26 for information.

Stay Local. Grow Global.

Explore new business markets. The IL Small Business Development and International Trade Center can guide you and your business to expand into the global marketplace. Turn to page 26 for information.

Professional Coaching Whether you need advice on your career and capabilities, or you need to provide coaching to your staff, Client Solutions has the answer.

Professional coaching is available in a variety of topics and disciplines.

Visit www.clcillinois.edu/solutions or call (847) 543-2615 to learn more.

The College of Lake County’s Workforce and Professional Development Institute delivers training, consulting and cutting-edge courses for businesses, professionals and the community.

College of Lake County 19351 West Washington Street Grayslake, Illinois 60030-1198 Class Schedule (USPS 014-085) is published by the College of Lake County, with issues in April, May, June, July, August, October, November and December. Periodicals Postage paid at Grayslake, IL with additional entries.

ECRWSS RESIDENTIAL CUSTOMER

POSTMASTER: Send change of address to Credit Class Schedule, College of Lake County 19351 West Washington Street, Grayslake, IL 60030-1198 July 2014 – Volume 19, No. 10

Workshops

Illinois Concealed Carry Act – Considerations for Your Business, Employees and Customers Friday, October 24 Details on page 5 Leadership Series: Southlake Campus in Vernon Hills Communicating to Get the Job Done Wednesday, September 24 Details on page 3 Motivating through Conflict Thursday, October 23 Building a High Performance Team Thursday, November 20 To register, visit www.clcevents.eventbrite.com or call (847) 543-2615.

Class Schedule 2014 Fall non-credit courses

Personal Enrichment Classes Discovery!

Classes for 50+ Page XX

Looking for Personal Enrichment and Leisure Courses?

Adults Page XX

Explore

Xplore!

Classes for Grades 1-12 Page XX

www.clcillinois.edu/noncredit

Visit www.clcillinois.edu/personalenrichment Save this schedule through December 2014

WPDI Class Schedule Fall 2014

College of Lake County Board of Trustees Richard A. Anderson Philip J. Carrigan, Ph.D., Secretary Jeanne T. Goshgarian, Vice Chairman William M. Griffin, Ed.D. Amanda D. Howland, M.A., M.S.Ed., J.D., Chairman Barbara D. Oilschlager Lynda C. Paul Annabella Tidei, Student Trustee President, Jerry W. Weber, Ph.D.