WPDI Fall 2012 Class Schedule

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CLC CLASSES WORLD OF OPPORTUNITY Inside this Issue: Healthcare Continuing Ed page 1

Green Practices page 10

Intro to the iPad page 12

Small Business page 24

2012 Fall wpdi.clcillinois.edu Save this schedule through December 2012

WPDI

Workforce and Professional Development Institute Professional training, consulting and cutting-edge courses for businesses, professionals and the community

College of Lake County

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WHAT’S NEW FOR FALL?

The Workforce and Professional Development Institute provides training, consulting, and cutting-edge courses for professionals, businesses, and the community.

Healthcare Continuing Education Courses

Private Investigation Training

Courses and workshops for nurses, massage therapists and other healthcare professionals.

Start a new career as a private investigator.

Green Practices

Travel and Tourism

LEED courses in an easy to use and convenient online format.

This professional certificate program is designed to prepare you for a variety of jobs in the travel and tourism industry.

Online Courses and Certificates

Water Treatment Courses

Get skills for the 21st Century. Demonstrate your knowledge, boost your productivity along with your organization’s bottom line.

Waterworks professionals can prepare for certification exams through these courses.

Small Business Owners Free counseling services and low-cost workshops specifically designed for the small business owner.

wpdi.clcillinois.edu (847) 543-2615

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FALL 2012

FALL 2012 INDEX

Professional Development Courses

Dear Business Professional: Are you still using the phrase, “in this economy”? The use of the words ”this economy” implies it is temporary, fleeting or somehow an aberration or an anomaly. This economy is THE economy.

Despite what you hear in the media, many elements of the economy have rebounded. Other components such as retail or housing are improving but will never see the levels of sales and profits experienced before 2008. This is the new normal, this is the reality. Are you prepared to be successful?

The Department of Labor reports monthly on the job market. On a quarterly basis they provide key indicators as to the industries where job growth is anticipated and documented. Do you know the growth industries? Are you prepared to meet their requirements?

At the Workforce and Professional Development Institute, it is our job to offer programming to equip the local workforce for the future. Consider our new programming for the fall: • Healthcare Continuing Education • Green Building Technology • Social Media and E-marketing

Healthcare & Nursing Certified Nursing Assistant (CNA) ............6 CPR, AED and Emergency Training Programs ..................................6 Massage Therapy CE..................................1 Nursing Continuing Education ..................2 Pharmacy Technician Program ................7 Veterinary Assistant....................................1

Our programming provides skill development for the growth industries that include healthcare, manufacturing, information technology and teaching.

We can prepare you to thrive and not just survive in the economy you must have a skill that can be measured, confirmed, augmented and documented. Consider making the investment in your future and register today for one of our many courses and certificate programs.Time is of the essence and you know how it can fly.

Act now, CLC CLASSES

4

Business & Leadership Development........14 Computer Skills ......................................12 eMarketing ............................................16 Event Planning ........................................19 Graphic Design & Multimedia Software ..13 Green Practices........................................10 Hospitality ..............................................18 Industry & Safety ......................................9 Law Enforcement & Public Safety ..............8 Online Courses ......................................23 Personal Success Program........................22 Project Management Training..................17 Real Estate ..............................................11 Social Media ............................................15 Teacher Education ..................................20 Travel & Tourism......................................19 Truck Driver Training..................................9 Water Treatment......................................10

Small Business Courses/Workshops Accounting & Finance ............................28 Business Growth & Development ........26 International Trade ..................................30 Legal Aspects of Business Ownership ......28 Marketing & Sales ..................................29 Start-Up & Business Planning ..................25

Inside this Issue: Healthcare Continuin g Education Courses

Services

page 1

Roneida Martin Executive Director Workforce and Professional Development Institute

Green Practices page 10

Online Courses and Certificates

page 23

Workshops for Small Businesses

page 24

LIFE-LONG LEARNING Introduction to the iPad

CLC CLASSES

page 3

Classic Asian Cooking

page 4

Astronomy Classes for Grades 5-12

page 18

Center for Personal Enrichment | Client Solutions WPDI Continuing Professional Development IL Procurement Technical Assistance Center IL Small Business Development Center | Judicial Services

LEGO® for Grades 1-3

page 20

2012 Fall Personal Enrichment Class wpdi.clcillinois.edu es

Save this schedule through December Noncre dit 2012

Classes for All Ages

Workforce and Professio Chicago nal Development Institute Architecture page 23 Professional training, consulting Politics and cutting-edge courses professionals and the page 30 in Perspective for businesses, community Discovery!

Adults page 1

College of Lake Coun ty

Youth

Grades 1 – 12 page 16

50+ Discovery!

Courses, Trips and Tours page 22

Would you like to receive either the WPDI or the CPE schedule by mail?

Call (847) 543-2022 to join our mailing list.

CLC Board of Trustees: Richard A. Anderson, Chairman Jeanne T. Goshgarian William M. Griffin, Ed.D., Vice Chairman Amanda D. Howland, Secretary John W. Lumber Barbara D. Oilschlager Lynda C. Paul Theresa Westberg, Student Trustee

Client Solutions ........................................C Continuing Professional Development ......B Illinois Procurement Technical Assistance Center ..........Inside Back Cover Illinois Small Business Development Center ............................24 Judicial Services ........................................D

Save this schedule

2012 Fall through December

2012

College of Lake County www.clcillinois.e

du/noncredit

CLC President: Girard W. Weber. Ph.D.

Registration Information

..................32

The College of Lake County is an Equal Opportunity/Affirmative Action Institution in all aspects of education and employment.

The information contained within is accurate as of August 2012, but is subject to change.

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Continuing Professional Development Visit: wpdi.clcillinois.edu/professional

GROWING YOUR FUTURE – ONE SKILL AT A TIME

Call: (847) 543-2615 Email:professionalworkshops@clcillinois.edu

Take charge of your own professional development by enrolling in courses designed to help develop your career skills. With our training programs provided by industry experts, you can enhance current workforce competencies or learn new ones.

You can also take courses to prepare for licensure, license renewal, or certification requirements. Courses are available “live” in classrooms at various days and times at one of CLC’s three campuses or online 24 hours a day, seven days a week.

With the continually changing work environment, preparing yourself with new abilities or an alternative career is a smart strategy. Continuing Professional Development wants to be your training partner as you prepare for the future.

MAXIMIZING PERFORMANCE: Developing a Committed Healthcare Organization The healthcare workplace has become more behaviorally, educationally, and culturally diverse. It requires trained leaders who possess strong communication skills who can address the concerns, challenges, and issues found in this unique environment.

This workshop, led by Ed Hendricks, renowned leadership expert, will provide an overview of what it takes to be an effective, versatile leader. You will have the tools to put your new skills into practice as soon as you return to work!

BREAKFAST WORKSHOP

Join us for breakfast, gain leadership knowledge.

This CNE activity is eligible for 1 contact hour for nurses and 1 CE for social workers.

Friday, October 5, 7:30-9:30 a.m.

University Center | Grayslake Campus Cost: $29 (includes breakfast and 1 CNE (nurses) 1 CEU (social workers)

Visit www.clcevents.eventbrite.com to register.

Call (847) 543-2615 for more information.

Space is limited. Registration deadline – September 28

Career & Workforce—Professional Development Healthcare Are you a nurse, massage therapist, or social worker who is currently working and needs CEs for licensure? Or are you a healthcare professional who has been out of the healthcare profession for a time and need to update your skill sets to obtain employment? Are you interested in entering the healthcare field to become a veterinary assistant or pharmacy technician and obtain employment?

Whether you need to maintain, obtain or enter the healthcare profession the courses listed under Healthcare will help you achieve your career goals. For more information, call (847) 543-2615.

Veterinary Assistant Massage Therapy Massage Therapy Continuing Education The College of Lake County is now approved by the National Certification Board for Therapeutic Massage and Bodywork (NCBTMB) as an approved continuing education provider. Courses are intended for licensed massage therapists, certified bodyworker or esthetician. Provider #451802-11 Are you a CLC Massage Therapy Alumni or current student?

Call us for pricing options at (847) 543-2615.

For instructor bios, visit wpdi.clcillinois.edu/professional/massage.asp

NEW! VETERINARY ASSISTANT With pet ownership on the rise, the need for skilled Veterinary Assistants is in great demand. Working with Veterinarians and Veterinary Technicians, Veterinary Assistants help to provide medical care as well as facilitate positive customer relationships.

According to the Bureau of Labor Statistics, employment is expected to increase up 35% between the years of 2006 and 2016. Potential employers include veterinarian clinics, animal hospitals, governmental animal control facilities, and pet adoption facilities.

VETERINARY ASSISTANT TRAINING Take your love of animals and turn it into a career.

Learn to assist veterinarians and veterinary technicians as you provide medical care to sick and injured animals. This course includes 120 hours of study, 30 of which are in a clinical externship setting. Learn how to help in the office as well as with examinations, hospital procedures, surgical preparation, laboratory tests, and customer relations. The program is provided by MK Education and is taught by veterinary professionals that bring real life experience to the classroom.

Please note that the clinical externship will most likely take place during normal business hours and successful completion of the externship is required to graduate. Externship dates will be given in the first month of class to ensure ample time to inform employers of your training, if needed, as time off from work may be required depending on your schedule.

Course Prerequisites and Special Notes A high school diploma or GED is required. Students must be able to write and speak in English and have no prior criminal convictions.

Students will be required to meet all health requirements including immunizations and drug testing prior to placement in the clinical portion of the course.

Additionally, passing a criminal background check for work in the clinical externship is required. The fees for these services are NOT included in the course fee.

Details will be provided at the information session.

In addition, because of the inherent requirements of the profession, students must have the following minimum abilities sufficient for safe and successful practice of veterinary duties: psychomotor skills (eyehand coordination and finger dexterity) and visual acuity (normal or corrected).

4728 PVET 1-001 Grayslake Campus Tuesdays and Thursdays 25 Sessions September 11 to January 17 No Class on Thursday, November 22 6:00-9:45 p.m. $2199 T332 MK Education

Note: Continuing Education Vocational Credits do not apply to any degree or certificate program offered at the college in the academic divisions. Vocational credits will not be added to a student’s academic credit hours or included in the GPA. Students receive a grade of P (Pass) or N (No Pass). Call the department at (847) 543-2615 for additional information.

NEW! BUSINESS SAVVY FOR MASSAGE THERAPISTS Are you ready to start your own massage business or enhance your current practice? This workshop is designed to meet the needs of massage therapists just starting out and seasoned professionals looking to sharpen their business skills and increase their market share. You will explore various aspects of planning the success of your practice from finding your niche, to setting short and long term goals, and exploring what it means to be an independent subcontractor.

Learn the basic financial concepts necessary to successfully run your massage practice that includes budgeting, setting your rates, marketing, and negotiating office rental space. Eligible for 6 CEs to licensed massage therapists 4444 PALH 80-001 Friday, September 28 9:00 a.m.-4:00 p.m. $169 R228

Southlake Campus 1 Session J. McCue

Attend a FREE information session on August 16, 2012 at 6 p.m. at the Grayslake campus in room T332. To register, visit www.clcevents.eventbrite.com.

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

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Massage Therapy

Career & Workforce—Professional Development effects of this self-care practice often follow them into their massage session rooms. This session will be taught in a mat room at the Grayslake Campus. Wear comfortable clothing and bring a blanket and a towel.

Eligible for 6 CEs for licensed massage therapists 4842 PALH 82-001 Saturday, November 3 9:00 a.m. -3:00 p.m. $149 T335

Grayslake Campus 1 Session S. Fullington

NEW! INTRODUCTION TO CRANIAL

NEW! EXPLORING THE FIVE ELEMENTS (1.0-0) 1 HOUR In this workshop you will explore the Five Elements individually and learn Bodywork Techniques to address their possible imbalances. Elements will give you an understanding of the qualities of energy movement on a mental, emotional, and physiological level of expression. This understanding and its eventual application lends a deep wisdom as to the cause and effect of physiological dysfunction. Eligible for 14 CEs to licensed massage therapists 4663 VALH 85-001 Saturdays, October 13 & 20 8:00 a.m.-3:30 p.m. $299 R228

Southlake Campus 2 Sessions D. Fazio

NEW! INTRODUCTION TO AROMATHERAPY Breathe deep, relax and enjoy aromatic scents as you are introduced the use of Aromatherapy in your massage practice. You will learn the history and use of aromatherapy, understand different grades of essential oils: cosmetic, food, and therapeutic, as well as practice the safe application of essential oils both topical and environmental. Discover the ten most common and effective essentials oils and oil blends used to enhance a massage therapy session. This 8-hour interactive workshop includes hands-on table time to practice new skills. Dress comfortably and bring a sheet for table time. The course fee includes supplies. Eligible for 7 CEs to licensed massage therapists Watch for Advanced Aromatherapy Techniques in the spring 2013 semester that will cover Vita Flex and Raindrop techniques.

4843 PALH 83-001 Friday, October 26 9:00 a.m. – 5:00 p.m. $249 R228 2

Southlake Campus 1 Session S. Canga-Arguelles

NEW! PERFORMANCE MASSAGE FOR THE ENDURANCE ATHLETE (1.0-0) 1.0 HOUR If you work with clients who actively train for athletic improvement or competition or would like to expand your practice to serve that population, this two-day workshop is for you. You will learn how to support your clients from start line to finish! We will explore, in detail, how to best work with those who swim, bike, run, are Triathletes or Ironmen, or pursue other endurance sports. Topics will include: what makes the endurance athlete unique, techniques for effective massage sessions and how to expand your practice to attract endurance athletes.

This class will be taught at the CLC massage therapy clinic at the Southlake Campus. Massage tables will be provided by the college. Class will make use of hydrocollator. Students must bring their own sheets (fitted and flat), chest drape, face cradle cover and massage oil or lotion. Students should wear comfortable and professional clothing suitable for giving massage to clients.

Eligible for 14 CEs to licensed massage therapists.

4661 VALH 85-003 Fridays, November 2 & 9 8:00 a.m.-4:00 p.m. $350 R228

Southlake Campus 2 Sessions E. Winick

NEW! MEDITATION AND YOGA TECHNIQUES FOR MASSAGE THERAPISTS Take a journey into the deep healing dimensions of mindful practice as you explore a variety of meditation and yoga techniques to enhance your massage practice. Learn some basic yoga poses that will increase your strength and flexibility as you move around the table. Learn for yourself…teach and empower your clients. Meditation helps create calmness, even long after the meditation session is done.

Massage therapists who meditate are finding the

SACRAL MASSAGE (1.0-0) 1 HOUR In this Saturday workshop, Dr. Fazio instructs in the techniques involved in this gentle, hands on manipulation of the soft tissue and bones of the cranium, spine and pelvis. This technique targets the membranes and cerebrospinal fluid that surrounds and cushions the brain and spinal cord. This system is the Primary mechanism for nerve impulses (motor and sensory) from the Central Nervous System to the various organ systems of the body and feedback returning to the brain. The result of this kind of work has positive implications for the whole body and are normally experienced as a very deep state of relaxation and improved function. You will learn to Palpate rhythms at the various listening stations in the body, identify the movements of the body induced by the cranial rhythm, identify tissue release, induce and track a ‘stillpoint’ in the cranial rhythm. Eligible for 14 CEs for licensed massage therapists 4664 VALH 85-002 Saturdays, November 10 & 17 8:00 a.m.-3:30 p.m. $299 R228

Southlake Campus 2 Sessions D. Fazio

Nursing Continuing Education The College of Lake County is an approved provider of Continuing Nursing Education (CNE) by the Illinois Nurses Association, as an accredited provider by the American Nurses Credentialing Center’s Commission on Accreditation.

Note: Continuing Education Vocational Credits do not apply to any degree or certificate program offered at the college in the academic divisions. Vocational credits will not be added to a student’s academic credit hours or included in the GPA. Students receive a grade of P (Pass) or N (No Pass). Call the department at (847) 543-2615 for additional information.

QUESTIONS? CALL (847) 543-2615

Nursing REIKI I FOR HEALTHCARE PROFESSIONALS Reiki is an energy-based complementary healing practice. Reiki is helpful in promoting relaxation, managing stress and enhancing ones overall sense of well-being. This non-invasive modality holistically moves the body’s energies toward physical, emotional, mental, and spiritual balance. Healthcare professionals can easily integrate Reiki into both their personal and professional lives. In this class, you will learn how to offer Reiki to yourself and to others. A teaching manual may be purchased from instructor at the first class. This CNE activity is eligible for 6.5 contact hours. Note: This continuing nursing education activity was approved by the American Holistic Nurses Association, and accredited approver by the American Nurses Credentialing Center’s COA. 4443 PALH 72-001 Wednesdays, October 3-17 6:00-9:00 p.m. $115 V340

Southlake Campus 3 Sessions Reiki Share Project

12 LEAD ECG INTERPRETATION You will get an overview of the physiology of the generation of the 12-Lead ECG pattern. Course content covers electrographic criteria for hypertrophy and conduction defects, ventricular ectopy, myocardial infarction, pre-excitation syndromes, and drug and electrolyte effects. You will use supervised small group case study analysis with actual tracings and care plan development incorporated. This CNE activity is being offered for 7 contact hours 4622 PALH 20-001 Tuesdays, November 6 & 13 6:00-10:00 p.m. $149 T334

Grayslake Campus 2 Sessions

NEW! SPANISH FOR MEDICAL PROFESSIONALS Are you frustrated by the communication gap that can occur between you and your Spanish-speaking patients? If you answered yes, this Spanish class designed specifically for healthcare professionals will help you bridge that gap. You will practice the basic, practical language skills needed to effectively communicate with your Spanish-speaking patients and their families. You will learn the basics of the language, gain an understanding of the culture and know how to ask the questions crucial to quality healthcare.

Whether you speak some Spanish and need a refresher, or speak no Spanish, you will complete the course with the skills you will need to effectively communicate with your Spanish-speaking patients. Note: This course is online and instructor led and cannot be accessed through Blackboard. Contact our office for access information at (847) 543-2615 or email professionalworkshops@clcillinois.edu.

4424 PALH 4-800 ONLINE Monday, October 1 to Friday, October 26 $145 ONLINE UGot Class

NEW! WELLNESS COACHING FOR HEALTHCARE PROFESSIONALS When principles of Health and Wellness coaching are incorporated into the medical model they have shown to improve the quality of life for patients. You will gain an understanding of the Wellness Model and how it differs from the Medical Model. If you are a health professional, nurse or social worker you will gain new opportunities to improve the quality of care as well as strengthen daily interaction with patients. This CNE activity is eligible for 2.5 contact hours for nurses and 3.0 CEUs for social workers.

4665 PWEL 1-001 Thursday, November 1 6:30-9:30 p.m. $59 T334

Grayslake Campus 1 Session M. Hirsch

NEW! DEMENTIA CARE As the rates of patients with dementia increases, hospitals, assisted living and nursing home staff are more commonly working with these patients and their unique needs. You will gain the insight and skills to effectively work with dementia patients during hospitalization and rehabilitation. This course contains “must-have” information for floor nurses, discharge nurses and mental health professionals. This CNE activity is eligible for 2.5 contact hours for nurses and 3.0 CEUs for social workers.

4666 PWEL 2-001 Wednesday, October 24 6:30-9:30 p.m. $59 T334

Grayslake Campus 1 Session M. Hirsch

L. Baker

IV THERAPY BASICS Designed for the nurse who needs a review or introduction to IV therapy, this course covers venipuncture techniques along with the care, maintenance, complications, and treatments of peripheral IV catheters, midline and PICC lines, short term percutaneously inserted lines, tunneled catheters, and implanted ports. Students are required to demonstrate these procedures. Class size is limited. This CNE activity is being offered for 12.5 contact hours.

4441 PALH 21-001 Tuesdays, September 25 to October 30 6:00-9:00 p.m. $199 Nursing Lab

These offerings are new for Fall 2012 and are designed for RNs, Social Workers and other healthcare professionals desiring to enhance their skills.

Grayslake Campus 5 Sessions

Maximizing Performance Developing A Committed Healthcare Organization The healthcare workplace has become more behaviorally, educationally and culturally diverse, and it requires trained leaders who possess strong communication skills who can address the concerns, challenges and issues found in this unique environment.

This workshop, led by Ed Hendricks, renowned leadership expert, will provide an overview of what it takes to be an effective, versatile leader. You will have the tools to put your new skills into practice as soon as you return to work!

Join us for breakfast and gain leadership knowledge.

Friday, October 5 / 7:30-9:30 a.m.

University Center of Lake County / Grayslake Campus Cost: $29

P. Williams

Visit www.clcevents.eventbrite.com to register.

Call (847) 543-2615 for more information.

Space is limited. Registration deadline – September 28 This CNE activity is being offered for 1 contact hour for nurses and 1 CEU for social workers.

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

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Nursing Attention Nurses!

The Continuing Professional Development’s Leadership and Performance Management Series is eligible for Nurse Contact hours.

The program consists of five programs that utilize a “building-block” technique approach. When completed, you will be equipped with the most comprehensive and applicable management skills available.

The first course in the series, Managing your Interpersonal Style for Greater Success, focuses on your interpersonal style and how your behavior impacts others. The second course in the series, Versatile Leadership, will help you learn how to effectively diagnose and manage the abilities, motivations and performance of employees, co-workers, and yourself. Subsequent courses in the program, offered in future semesters, include: Performance Management, Team Development, and three individual leadership coaching sessions.

See page 17 for details.

CURRENT NURSE PRACTICE UPDATE (7.0-0) 7 HOURS The Refresher course is a 14 week course to update the nurse on concepts relevant to nursing across the life cycle to form the focus for theory, clinic, and the simulated nursing labs. The course is designed for Illinois nurses who have not actively practiced nursing in recent years, have an active nursing license and wish to return to clinical practice. This process assists the nurse in reestablishing confidence and competence.

Weekly didactic sessions on Monday evenings include Assessment, Pharmacology, End of Life Care Options, Respiratory, Cardiac, and Renal Systems, Diabetes, Ethics, Orthopedics, Wound Care, Neurological System, Psychiatric update and Gastrointestinal System. No Class November 24. Space is limited, enroll early! This CNE activity is being offered for 56 contact hours.

Prerequisites: Active Illinois RN Licenses, valid AHA BLS Healthcare Provider Card or equivalent and meet all current clinical health requirements prior to attending the first day of clinical. Students who have not completed all health requirements will not be allowed to begin clinical. A list of current health requirements will be provided upon request or by con-

Career & Workforce—Professional Development tacting the Health Center at (847) 543-2064. A copy of your RN license and CPR card must be provided on the 1st day of class. For a more detailed list visit wpdi.clcillinois.edu/pdf/RNRefresher.pdf 4409 VALH 20-001 Saturdays, September 8-22 8:00 a.m.-3:30 p.m.

Grayslake Campus 3 Sessions Room D228

Mondays, September 10 to December 3 5:30-9:00 p.m.

14 Sessions Room T334

Saturdays, September 29 to December 1 7:00 a.m.-3:30 p.m.

10 Sessions Clinical Site

$1,999

R. Kramer/T. Rafael

Steps to take for current nursing practice update (RN refresher) Sign up to attend the RN Refresher Information session on August 27 at 6:00 PM in Room T334.

To register for the info session, visit www.clcevents.eventbrite.com 1. Hold a current, active nursing license in the State of Illinois 2. Meet the Health Requirements to attend class. RN Refresher Information Sheet: wpdi.clcillinois.edu/pdf/RNRefresher.pdf 3. New Students must complete a CLC Application for Admission (Apply Online at www.clcillinois.edu/noncredit/register/ index.asp) 4. Call the department with questions at (847) 543-2615

UPDATES FOR NURSES

These workshops are designed to provide nursing professionals with the opportunity to enhance their professional knowledge and skills in a specific area of interest.

ASSESSMENT REVIEW This is a review of physical assessment skills and includes taking the patient’s health history, techniques of inspection, palpation, percussion, and auscultation, the components of the nursing process and diagnosis.

This session is held in the CLC Nursing Skills Lab. This CNE Activity is being offered for 5.8 contact hours 4410 PALH 1-001 Saturday, September 8 8:00 a.m.-3:30 p.m. $75 Clinical / Lab

R. Kramer

ASSESSMENT CLINICAL SKILLS You will practice and perform the various nursing procedures to demonstrate skill at a level considered safe, competent, ethical and legal to prepare for the clinical portion of the RN Refresher course. The session is held in the CLC Nursing Skills Lab. This CNE activity is being offered for 11.6 contact hours 4411 PALH 1-002 Grayslake Campus Saturdays, September 15 & 22 2 Sessions 8:00 a.m.-3:30 p.m. $149 D228 R. Kramer

PHARMACOLOGY REVIEW This review will cover the definition of the four basic terms (drug, pharmacology, clinical pharmacology, and therapeutics) for the study of pharmacology as well as identify the therapeutic objective of drug therapy and the factors that determine how an individual will respond to a specific drug and dosage. You will recognize medications, abbreviations and discuss situations that contribute to medical errors and assess legal responsibilities of the nurse. This CNE activity is being offered for 3 contact hours.

4412 PALH 1-003 Monday, September 17 5:30-9:00 p.m. $59 T334

Grayslake Campus 1 Session R. Kramer

CARDIAC REVIEW Review cardiac physiology in relation to cardiac anatomy and the conduction system of the heart. You will discuss the clinical indications, patient preparation, and other related nursing implications for common tests and procedures used to assess cardiovascular function and diagnose cardiovascular diseases.

This CNE activity is being offered for 3 contact hours.

4413 PALH 1-004 Monday, September 24 5:30-9:00 p.m. $59 T334

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Grayslake Campus 1 Session

Grayslake Campus 1 Session R. Kramer

QUESTIONS? CALL (847) 543-2615

Nursing RESPIRATORY SYSTEM Review the structures and functions of the upper and lower respiratory tracts. Assess parameters appropriate for determining the characteristics and severity of the major symptoms of respiratory dysfunction and identify the nursing implications of the various procedures and the medications used in various respiratory disorders for management. This CNE activity is being offered for 3 contact hours.

4414 PALH 1-005 Monday, October 1 5:30-9:00 p.m. $59 T334

Grayslake Campus 1 Session L. Baker

WOUND CARE Review the causes of skin breakdown and identify Nursing interventions to minimize pressure ulceration. You will discuss general assessment and management strategies for the treatment of skin breakdown. This session includes hands-on practice and demonstration. This CNE activity is being offered for 6 contact hours.

4418 PALH 1-009 Mondays, October 29 & November 5 5:30-9:00 p.m. $75 T334

Grayslake Campus 2 Sessions N. Slone

DIABETES REVIEW Review current methods of monitoring diabetes and the associated Nursing Implications, and identify current diabetic medication guidelines and precautions. You will discuss the role of the nurse in the assessment and care of the diabetic patient in the acute care setting. This CNE activity is being offered for 3 contact hours.

ORTHOPEDICS UPDATE Review the rehabilitation and health education needs of the patient with low back pain while using the nursing process as a framework to provide care. This session provides an overview of common conditions and treatments of the extremities and nursing care of the orthopedic patient. This CNE activity is being offered for 3 contact hours.

4415 PALH 1-006 Monday, October 8 5:30-9:00 p.m. $59 T334

4419 PALH 1-010 Monday, November 12 5:30-9:00 p.m. $59 T334

Grayslake Campus 1 Session R. Finegan

PSYCHIATRIC UPDATE Review current trends and psycho-social concepts in psychiatric care and major psychiatric problems/diagnoses including treatment measures and nursing care.

You will discuss “special populations” including substance abuse, eating disorders and personality disorders including treatment measures and nursing care.

This CNE activity is being offered for 3 contact hours.

4416 PALH 1-007 Monday, October 15 5:30-9:00 p.m. $59 T334

Grayslake Campus 1 Session

Grayslake Campus 1 Session

4421 PALH 1-012 Monday, November 26 5:30-9:00 p.m. $59 T334

Grayslake Campus 1 Session R. Kramer

NURSING ETHICS Review the historical basis, philosophical concepts, and common ethical theories and theoretical frameworks and principles in health care ethics. You will learn to recognize ethical situations in nursing practice and common ethical decision-making models.

This CNE activity is being offered for 3 contact hours.

4422 PALH 1-013 Monday, December 3 5:30-9:00 p.m. $59 T334

Grayslake Campus 1 Session D. Mathews

R. Kramer

NEUROLOGICAL SYSTEM Review and differentiate among the infectious disorders of the nervous system according to causes, manifestations, medical care, and nursing management.

This CNE activity is being offered for 3 contact hours.

4420 PALH 1-011 Monday, November 19 5:30-9:00 p.m. $59 T334

GASTROINTESTINAL SYSTEM Review the nursing management of patients with conditions of the oral cavity, the relationship of dental hygiene and dental problems to nutrition. You will compare the etiology, clinical manifestations, and management of acute gastritis, chronic gastritis, and peptic ulcer as well as other common gastrointestinal disorders. This CNE activity is being offered for 3 contact hours.

Grayslake Campus 1 Session R. Kramer

END OF LIFE CARE OPTIONS This review will cover the basic nursing principles of end of life care. You will discuss the issues and options of death and dying, the principles of hospice and palliative care, grief and bereavement and identify key ethical and legal concerns at the end of life. This CNE activity is being offered for 3 contact hours.

4423 PALH 1-014 Monday, December 10 5:30-9:00 p.m. $59 T334

Grayslake Campus 1 Session R. Kramer

D. Mathews

RENAL SYSTEM Review the anatomy and physiology of the renal and urinary systems and role of kidneys in regulating fluid and electrolyte balance, acid–base balance, and blood pressure. You will discuss the diagnostic studies used to determine upper and lower urinary tract function, identify factors contributing to upper and lower urinary tract infections (UTIs) and differentiate between the causes of chronic kidney disease and acute and chronic renal failure. This CNE activity is being offered for 3 contact hours.

4417 PALH 1-008 Monday, October 22 5:30-9:00 p.m. $59 T334

Grayslake Campus 1 Session R. Kramer

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

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Certified Nursing Assistant CPR Training Certified Nursing Assistant (CNA) CNA RECERTIFICATION (1.0-0) 1 HOUR Designed for those who have already completed the Certified Nurse Assistant course and who have successfully completed the Illinois Nurse Aide Examination, but who no longer are listed on the Illinois Nurse Aide Registry. You must first contact the Illinois Department of Public Health (IDPH) at (217) 785-5133 to request a recertification packet. To participate, you must undergo a UCIA criminal background check and evidence of a current one-step TB Test prior to attending the clinical site. The course will provide re-certification of the 21 skills and offer a review for the State Examination.

The CNA Recertification course is two five-hour classes on campus and provides practice time in the nursing skill lab, skills testing and a state test review. It includes a one-on-one appointment with an evaluator to complete the 21 skills at a clinical site. This is a total of 14 hours. Bring any textbook you have on CNA to class.

You can borrow one from the CLC Library or purchase from the CLC bookstore. It will help you study for the state exam. For more information go to wpdi.clcillinois.edu/pdf/CNA_recertification_process.pdf 4404 VALH 10-001 Wednesday, September 26 & Friday, September 28 9:00 a.m.-2:00 p.m. $349 Nursing Lab 4405 VALH 10-002 Wednesday, October 24 & Friday, October 26 5:00-10:00 p.m. $349 Nursing Lab

Grayslake Campus 2 Sessions P. Zora Grayslake Campus 2 Sessions

Career & Workforce—Professional Development CPR Training HEARTSAVER CPR WITH ADULT, CHILD & INFANT TRAINING This course is designed for the general public and is not intended for healthcare professionals or healthcare students. This is an ideal course for day care providers, teachers, and anyone interested in taking a CPR course. This is an American Heart Association course. Certification is good for 2 years.

4425 PALH 6-001 Thursday, September 20 6:00-9:00 p.m. $55 T333 4426 PALH 6-002 Friday, October 19 8:00-11:00 a.m. $55 T334

Grayslake Campus 1 Session

4428 PALH 7-002 Sunday, September 16 1:00-4:00 p.m. $55 T334 4429 PALH 7-004 Saturday, October 20 8:00-11:00 a.m. $55 T334 4430 PALH 7-005 Saturday, December 1 8:00-11:00 a.m. $55 V308

S. Frankson Grayslake Campus 1 Session S. Frankson Southlake Campus 1 Session S. Frankson

S. Frankson Grayslake Campus 1 Session S. Frankson

CPR BASIC: BLS HEALTHCARE PROVIDER The BLS Healthcare Provider course is designed to provide a wide variety of healthcare professionals the ability to recognize several life-threatening emergencies, provide CPR, use an AED, and relieve choking in a safe, timely and effective manner. The course is intended for certified or noncertified, licensed or nonlicensed healthcare professionals.

CPR REFRESHER: BLS HEALTHCARE PROVIDER The BLS Healthcare Provider course is designed to provide a wide variety of healthcare professionals the ability to recognize several life-threatening emergencies, provide CPR, use an AED, and relieve choking in a safe, timely and effective manner. The course is intended for certified or noncertified, licensed or nonlicensed healthcare professionals. Current AHA BLS Healthcare Provider certification card is required to attend this course.

4432 PALH 8-002 Sunday, August 19 1:00-5:00 p.m. $65 T334

4427 PALH 7-001 Friday, August 31 1:00-4:00 p.m. $55 T333

4433 PALH 8-004 Friday, August 24 5:30-9:30 p.m. $65 T333

Grayslake Campus 1 Session S. Frankson

4431 PALH 8-001 Saturday, August 18 8:00 a.m.-12:00 p.m. $65 T334

Grayslake Campus 1 Session S. Frankson Grayslake Campus 1 Session S. Frankson Grayslake Campus 1 Session S. Frankson

S. Kadera 4434 PALH 8-005 Saturday, August 25 8:00 a.m.-12:00 p.m. $65 T333 4435 PALH 8-006 Sunday, August 26 1:00-5:00 p.m. $65 T333 4436 PALH 8-007 Friday, September 7 5:30-9:30 p.m. $65 T334 4437 PALH 8-008 Saturday, September 8 8:00 a.m.-12:00 p.m. $65 T334

6

Grayslake Campus 1 Session

Grayslake Campus 1 Session S. Frankson Grayslake Campus 1 Session S. Frankson Grayslake Campus 1 Session S. Frankson Grayslake Campus 1 Session S. Frankson

QUESTIONS? CALL (847) 543-2615

Pharmacy Technician 4438 PALH 8-009 Wednesday, October 10 5:30-9:30 p.m. $65 V336 4439 PALH 8-010 Friday, November 16 1:00-5:00 p.m. $65 T334 4440 PALH 8-011 Tuesday, December 4 5:30-9:30 p.m. $65 T334

Southlake Campus 1 Session S. Frankson Grayslake Campus 1 Session S. Frankson Grayslake Campus 1 Session S. Frankson

ADVANCED CARDIAC LIFE SUPPORT The ACLS course is designed for medical providers such as physicians, nurses, mid-levels, emergency medical technicians, paramedics, respiratory therapists, and other professionals whose daily occupation requires them to either direct or participate in the resuscitation of a patient, whether in or out of hospital. At the conclusion of the program, participants will be able to recognize the adult in peri-arrest and/or at risk of cardiopulmonary arrest; demonstrate the cognitive and psychomotor skills necessary for resuscitating and stabilizing the adult in respiratory failure, shock, or cardiopulmonary arrest; demonstrate the use of the various airway and oxygen adjuncts and methods for optimum ventilation & airway control; identify normal vs. abnormal cardiac rhythms and the appropriate pharmacologic and electrical therapies; state the indications & dosages of medications used in cardiopulmonary arrest and the effects on the cardiovascular system; perform techniques to obtain vascular access in adults via intraosseous cannulation using EZIO; and perform advanced skills in the assessment and treatment of cardiopulmonary arrest in the adult patient. Materials are included in course fee.

Prerequisite: Students must have a valid Healthcare Provider CPR card.

4442 PALH 65-001 Friday, October 12 & Saturday, October 13 5:00-9:00 p.m. $225 T334

Grayslake Campus 2 Sessions S. Frankson

Pharmacy Technician Pharmacy Technicians are in demand The U. S. Department of Labor estimates that pharmacy technician jobs will increase 27% over the next six years. With the growing need for pharmaceuticals and a rapidly expanding healthcare field, the timing has never been better to begin a career in the industry. About 71% of pharmacy technician jobs are in retail pharmacies, grocery stores or mass retailers.

Attend a FREE Pharmacy Technician

Information Session on Monday, August 13, 2012 at 6 p.m. in Room V122 at the Southlake Campus in Vernon Hills. Visit www.clcevents.eventbrite.com to register.

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

PHARMACY TECHNICIAN TRAINING (7.0-0) 7 HOURS CLC’s professional Pharmacy Technician Program will put you on the path to a new career. The 105 hours of classroom instruction designed to teach you the fundamentals and practical skills needed to prepare you for entry level work in a pharmacy setting. The program is provided by MK Education and is taught by pharmacy professionals that bring real life experience to the classroom.

Program requirements: High school diploma or G.E.D, Adequate knowledge of 9th and 10th grade math (algebra), Proficient in English (verbal and written communication skills), No prior criminal record, 18 years old (some exceptions), Hand to eye coordination and finger agility.

Note: All pharmacy technicians must be nationally certified. This course will prepare you for both national certification exams.

4406 VALH 95-001 Grayslake Campus Wednesday*, September 5 24 Sessions to Wednesday, December 12 6:00-9:45 p.m. $1,499 T332 MK Education *Note: This class meets on Monday and Wednesday evenings, due to the Labor Day Holiday it begins on a Wednesday.

4407 VALH 95-002 Saturdays, September 8 to December 15 8:00 a.m.-3:30 p.m. $1,499 R102

Southlake Campus 14 Sessions MK Education

7

Law Enforcement / Public Safety Law Enforcement/ Public Safety COMMUNITY SERVICE OFFICER (3-0) 3 HOURS Train for a position in a police department as a Community Service Officer (CSO). This non-sworn position augments police departments with uniformed civilian personnel authorized to operate police vehicles, issue parking tickets, control traffic, handle motor vehicle accidents, and handle animal complaints.

Note: To be employed as a CSO, individuals must meet department standards which minimally include: 21 years or older, High School Diploma, have a valid Illinois Driver license with a clean driving record, have no criminal history, pass a department written exam and interview. Criteria for employment are set by individual law enforcement agencies.

4565 PCJI 1-001 Saturdays, October 13 to November 10 8:00 a.m.-5:00 p.m. $349 T332

Grayslake Campus 5 Sessions

Career & Workforce—Professional Development SECURITY OFFICER BASIC (1.5-0) 1.5 HOURS Prepare yourself for a career in the security field as an unarmed security guard. You will earn state certification and be eligible for employment with a certified agency under the Illinois Private Detective, Private Security and Private Alarm Act by successfully completing this 20-hour Basic Training program. Learn the security code of ethics, public and human relations, Illinois Criminal code, fire and accident preven tion, patrol procedures, liabilities, report writing, use of force, and search and seizure procedures.

4548 PPSI 5-001 Monday, September 17 to Friday, September 21 6:00-10:00 p.m. $199 T323 4549 PPSI 5-002 Tuesday, November 6 to Friday, November 9 10:00 a.m.-3:00 p.m. $199 T334

Grayslake Campus 5 Sessions R. Tapkowski Grayslake Campus 4 Sessions R. Tapkowski

Staff

SECURITY OFFICER FIREARM TRAINING (1.5-0) 1.5 HOURS If you have completed the 20-hour basic security officer course, the private investigator course, or possess a current PERC card, you may be ready to gain employment as an armed security guard. As mandated by the Illinois Private Detective, Private Security, and Private Alarm Act, you will learn the legal use of firearms, liability while armed, take a firearms safety test, and qualify at the firing range. A current Illinois Firearm Identification Card (FOID) is mandatory to receive firearms training.

Prerequisites: Security Officer Basic Training course or current PERC, and valid FOID card.

Exception: Non-Illinois Residents: If your state does not require you to have a Firearm Identification Card (FOID) we will accept your valid PERC as proof of eligibility. Please call the department at (847) 543-2615 for more information.

4550 PPSI 6-002 Monday, December 3 to Friday, December 7 6:00-10:00 p.m. $249 T335

8

Grayslake Campus 5 Sessions

NEW! PRIVATE INVESTIGATION Discover the art of investigation and learn what it takes to begin your career as a “private eye.” Obtain the skills and knowledge needed to go to work for a private detective agency by exploring the topics of surveillance, interrogation, evidence analysis and report writing. Prepare for the investigations you will be likely to take on including missing persons, civil disputes, retail theft, arson, terrorist threats and more. Gain a deeper understanding of the legalities involved in this field by studying the terminology and application of the Illinois Criminal Code and the mandates of the Illinois Department of Financial and Professional Regulation. The instructor’s own experiences through a 30-year career in law enforcement and as a P.I. provide students with real-life case studies and trusted expertise. This 20-hour course will certify you for employment with a licensed agency in the State of Illinois, but will NOT prepare you to take the Illinois Private Detective License exam.

4730 PPSI 20-001 Tuesdays and Thursdays October 2-25 7:00-9:30 p.m. $249 T334

Grayslake Campus 8 Sessions R. Tapkowski

Firearms Re-Qualification Current Armed Security Officers may complete their annual weapon re-qualification per Illinois State requirements by attending the last two days of the Security Officer Firearms Training course (PPSI 6). The first day is a review with the second day of the course will be held at a local firing range. Participants that are Illinois residents must have a valid Illinois Firearm Identification Card, and a valid PERC card. Enrollment for this program is by department consent; please call the department at (847) 543-2615 for more details.

R. Tapkowski

QUESTIONS? CALL (847) 543-2615

Truck Driving and Forklift Operator Training Industry and Safety FORKLIFT OPERATOR TRAINING Forklift Operator training provides participants with knowledge and skills to operate a powered industrial truck (forklift) in a safe and professional manner.

Training combines formal classroom instruction, practical hands-on training, and evaluation of workplace performance. Training is held at Equipment Depot, 1014 Progress Drive in Grayslake.

Get on the road to a better career!

You can begin a new career as a professional truck driver. The U. S. Department of Labor states that the field continues to grow. The need for professional drivers is anticipated to grow to over 100,000 by 2014. The economic implications will not only impact the local economy but the nation. Gain the knowledge and skills to prepare for and pass the state issued Commercial Drivers License (CDL) exams.

Training provided by Eagle Training Services.

Job placement assistance provided! Eligible for Veteran’s Benefits.

For more information, visit wpdi.clcillinois.edu/truck or call (847) 543-2615.

Register to attend an Information Session on Wednesday evenings, August 15, September 12 and October 10 in Room T334 at 6 p.m.

To register for an info session, visit clcevents.eventbrite.com.

TRUCK DRIVER TRAINING (CDL) (10-0) 10 HOURS This 160-hour basic training course will prepare students for a career as a commercial truck driver. The course will provide students with the knowledge and skills to prepare for the state-issued Commercial Drivers License (CDL) exams, including the permit test, pre-trip inspection test, skills tests, and road tests. Students will learn CDL laws, use of controls, safe driving techniques, and defensive driving. The course includes classroom instruction, and behindthe-wheel training. Students will take practices tests designed to prepare them for the CDL permit exam.

Prerequisites: Students must have a valid Illinois Drivers License Class “D” or above. They may not have committed a serious traffic violation in a commercial motor vehicle within the past 12 months. Students must provide a copy of their Motor Vehicle Report (MVR) from the Secretary of State’s Office prior to enrollment. Students must not have any physical limitation which affects their driving ability and have use of all their limbs, both eyes, corrected or not, and not be legally deaf. Students currently on bond or parole are not eligible for the program. Because all CDL testing is conducted in English, students must be able to speak, read, write and understand English.

4541 PCDL 1-002 Monday, August 27 to Friday, September 21 7:30 a.m.-4:00 p.m. $4,100 T334

Grayslake Campus 20 Sessions

4450 PSFT 30-002 Tuesday, September 18 8:00 a.m.-12:00 p.m. $125 Equipment Depot 4451 PSFT 30-003 Tuesday, October 16 8:00 a.m.-12:00 p.m. $125 Equipment Depot 4452 PSFT 30-004 Tuesday, November 20 8:00 a.m.-12:00 p.m. $125 Equipment Depot 4453 PSFT 30-005 Tuesday, December 18 8:00 a.m.-12:00 p.m. $125 Equipment Depot

Equipment Depot 1 Session J. Colangelo Equipment Depot 1 Session J. Colangelo Equipment Depot 1 Session J. Colangelo Equipment Depot 1 Session J. Colangelo Equipment Depot 1 Session J. Colangelo

J. Clark

4542 PCDL 1-003 Monday, September 24 to Friday, October 19 7:30 a.m.-4:00 p.m. $4,100 T334

Grayslake Campus 20 Sessions

4543 PCDL 1-004 Monday, October 22 to Friday, November 16 7:30 a.m.-4:00 p.m. $4,100 T334

Grayslake Campus 20 Sessions

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

4136 PSFT 30-001 Tuesday, August 21 8:00 a.m.-12:00 p.m. $125 Equipment Depot

J. Clark

Private Pilot Ground School Coming Spring 2013!

Enter a career field that’s really taking off!

“The airline industry is on the brink of what’s predicted to be the biggest surge in pilot hiring in history…Boeing has forecast a need for 466,650 more commercial pilots by 2029 an average of 23,300 new pilots a year.”

(USA Today) Look for Private Pilot Ground School coming to CLC in Spring 2013. The ground school course is the first step to becoming a pilot and is designed to fulfill Federal Aviation Regulations to meet the private pilot certification requirement CFR 61. Upon completion of this course, students will be prepared for the FAA Private Pilot knowledge test.

9

Water Treatment Green Practices

Career & Workforce—Professional Development

Water Treatment

NEW! DISTRIBUTION AND SYSTEMS MAINTENANCE A two session class that will discuss the installation, operation, and maintenance of the piping, storage tanks, hydrants, as well as other appurtenances and facilities related to a water distribution system. This course is eligible for 5 hours of Renewal Training Credit.

4561 PWTR 14-001 Thursdays, November 8-15 7:00-9:45 p.m. $119 T131

Grayslake Campus 2 Sessions B. Koepsel

NEW! REGULATIONS AND CERTIFICATION

Waterworks professionals can qualify for Renewal Training Credits (RTCs) by enrolling in these IEPA Drinking Water Certification Program approved courses. Potable water topics include Sources of Drinking Water, Water Quality, Pumps and Hydraulics, Chemical Feeding, Distribution and Systems Maintenance, Regulations and Certification exam prep. Complete course descriptions are on the back. These offerings will also help you prepare for “D” and “C” certification examinations, which certify employees at waterworks facilities that are limited to storage, distribution and chemical addition to the water supply. If college credit is desired, enroll in WWW113.

EXAM PREP This class reviews some of the current regulatory standards and requirements along with record keeping requirements and safety challenges and techniques. In addition, students will review some of the topics and details covered on the IEPA's water operator certification Class C & D exams. This course is eligible for 2.5 hours of renewal Training Credit.

4562 PWTR 15-001 Thursday, November 29 7:00-9:45 p.m. $59 T131

Grayslake Campus 1 Session B. Koepsel

Green Practices NEW! SOURCES OF DRINKING WATER Examine the various sources of water that are used in drinking water supplies including rivers, lakes, and wells. The benefits and challenges inherent in utilizing each type of water source will be discussed. This course is eligible for 2.5 hours of Renewal Training Credit.

4557 PWTR 10-001 Thursday, August 30 7:00-9:45 p.m. $59 T131

Grayslake Campus 1 Session B. Koepsel

NEW! WATER QUALITY Learn about the quality of drinking water that is obtained from various sources. Explore some of the types of treatment that are used to address water quality issues, and gain knowledge of some of the regulatory standards for proper handling and disposal of the contaminants. This course is eligible for 2.5 hours of Renewal Training Credit.

4558 PWTR 11-001 Thursday, September 6 7:00-9:45 p.m. $59 T131

10

Grayslake Campus 1 Session B. Koepsel

NEW! PUMPS AND HYDRAULICS This three session class provides an in-depth look at types of pumps that are used in the drinking water industry. Learn more about their advantages and disadvantages, as well as the basic hydraulic concepts and calculations that are most frequently utilized by water works professionals. This course is eligible for 7.5 hours of Renewal Training Credit.

4559 PWTR 12-001 Thursdays, September 20 to October 4 7:00-9:45 p.m. $179 T131

Grayslake Campus 3 Sessions B. Koepsel

NEW! CHEMICAL FEEDING A two session class that examines the chemicals used in drinking water treatment, the equipment used to introduce those chemicals into the water and the analysis of the water for determining the proper and safe chemical concentrations. This course is eligible for 5.0 hours of Renewal Training Credit.

4560 PWTR 13-001 Thursdays, October 25 to November 1 7:00-9:45 p.m. $119 T131

Grayslake Campus 2 Sessions B. Koepsel

These are instructor-led, online courses that cannot be accessed through Blackboard.

Please contact our office for access information to the online course. Call (847) 543-2615 or email professionalworkshops@clcillinois.edu.

NEW! LEED GREEN ASSOCIATE EXAM PREP Acquire the fundamental concepts of green building.

Then prepare yourself to take the Green Associate exam and earn the LEED (Leadership in Energy and Environmental Design) Green Associate credential from the Green Building Certification Institute. The course is intended for design, construction and real estate professionals, building owners, or anyone who wants to develop their knowledge in this area. You will examine case studies of LEED certified building projects, concepts of integrated design, third-party verification and the LEED administration process. Kelly Gearhart, your instructor, holds the designations LEED AP B+C and LEED AP O+M, and will answer your questions in the online discussion.

4568 PTEC 50-800 ONLINE Tuesday, September 4 to Friday, October 26 $695 ONLINE U Got Class QUESTIONS? CALL (847) 543-2615

Real Estate NEW! LEED ACCREDITED PROFESSIONAL+ BUILDING DESIGN & CONSTRUCTION (AP + BD&C) Discover the real-world application of Green Building Design and Construction practices on LEED projects.

Prepare yourself for the LEED AP+BD&C accreditation exam that (after passing) will allow you to operate as a successful LEED practitioner on and off job sites. The LEED Rating System is the industry leader in Green Building Design and Construction, and has driven market transformation in both the public and private sectors over the past decade. This innovative system is continually evolving to providing guidelines for specifying, designing, building and tracking sustainable best practices for site, water, energy, material and indoor air quality. As a result, numerous building codes such as the International Green Construction Code follow many of the LEED principles, and Federal Agencies along with many corporate policies mandate LEED certification to provide the environmental, economic and social benefits that these buildings have proven to possess. You will learn the tools, knowledge and materials necessary to pursue new opportunities in the growing green field as a LEED AP+ BD&C accredited professional ready to work on the next billion square feet of LEED Certified commercial space!

BROKER PRE-LICENSING TOPICS HOME STUDY (5-0) 5 HOURS Home study is an option for completing 75 hours of the broker pre-licensing curriculum (course code PRLE 02). Students who select this option must complete and submit assignments that fulfill the class time requirement. The course is self-paced and students correspond with the instructor through email and phone as needed. This allows students the freedom to complete the approved classes without having to attend regular class meetings. Home Study students are required to come to the Grayslake campus only to take the final exam.

BROKER PRE-LICENSING PRINCIPLES (1-0) 1 HOUR This course, with the Broker Pre-Licensing Topics course (PRLE 2), fulfills the new education requirements for obtaining an Illinois Real Estate Broker license. This interactive course includes role play, situations, case studies and demonstration examples. You are required to attend all sessions, which include: listing presentations, buyer representations, agency disclosures, purchase agreements, handling offers, negotiating, market analysis, closing costs, escrow money, fair housing, and anti-trust. A textbook is required and should be purchased at the CLC bookstore prior to class.

4447 PRLE 2-981 Home Study Monday, August 27 to Friday, October 19 $699 Home Study W. Paprocki

4449 PRLE 3-001 Thursday, October 25 and Tuesday, October 30 5:30-10:00 p.m. & Saturday, October 27 8:00 a.m. – 2:00 p.m. $199 TBA

4448 PRLE 2-982 Home Study Monday, October 29 to Friday, December 14 $699 Home Study W. Paprocki

Southlake Campus 3 Sessions

W. Paprocki

4570 PTEC 51-800 ONLINE Tuesday, September 4 to Friday, October 26 $795 ONLINE U Got Class

Real Estate BROKER PRE-LICENSING TOPICS (5-0) 5 HOURS This course, with the Broker Pre-Licensing Applied Principles course (PRLE 3), fulfills the new education requirements for obtaining an Illinois Real Estate Broker license. You are required to attend all sessions which include: introduction to the license law and real property; basics of agency, seller and buyer relationships and counseling; local, state and federal laws effecting real estate; brokerage, marketing and advertising; market analysis and appraisal; financing, contracts, independent contractor and employee status, occupational disciplines and business planning. A textbook is required and should be purchased at the CLC bookstore prior to class.

4446 PRLE 2-001 Southlake Campus Tuesdays and Thursdays 15 Sessions September 20 to October 23 5:30 – 10:00 p.m. & Saturdays, September 22 to October 20 8:00 a.m.-2:00 p.m. $699 TBA W. Paprocki Note: Continuing Education Vocational Credits do not apply to any degree or certificate program offered at the college in the academic divisions. Vocational credits will not be added to a student’s academic credit hours or included in the GPA. Students receive a grade of P (Pass) or N (No Pass). Call the department at (847) 543-2615 for additional information.

Prepare to be a real estate agent!

The College of Lake County is approved by the Real Estate Bureau, part of the Illinois Department of Financial and Professional Regulation. A student must meet all the requirements to be able to take the Broker’s or Managing Broker’s Examination given by the State of Illinois.

Broker Requirements PRLE 2 and PRLE 3 fulfill the required broker pre-licensing exam course requirements.

Attendance for all class hours and a passing score of 75 percent or better on the final exams are required, as mandated by the Illinois Department of Financial and Professional Regulation.

In addition to meeting the course requirements, an applicant for the State of Illinois licensing examination must be a high school graduate (or GED recipient) and 21 years of age, or 18 years of age and have two years of college course work. For more information on state requirements, please review www.idfpr.com/DPR/RE/realmain.asp Attend a FREE information session on August 30, 2012 at 6 p.m. at the Southlake Campus in room R102. Register online at www.clcevents.eventbrite.com.

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

11

Computer Skills

Career & Workforce—Professional Development

Computer Skills INTRODUCTION TO THE iPAD In this interactive class learn how to get the most out of the latest Apple iPad technology. Designed for new users, or those seriously considering purchasing an iPad, this course will cover the essentials such as options and settings, the differences between an iPad and a computer, and how to move information on and off your iPad. You will also learn how to manage music, photos, calendars, documents, and presentations. Applications useful for work, education, and fun will also be shared. This class is approprate for all versions of the iPad. Students should bring their devices with them to class.

4445 PCTR 8-001 Tuesday, September 20 6:00-8:30 p.m. $59 V222

Southlake Campus 1 Session

INTRODUCTION TO WORD (0.5-0)0.5 HOURS Effectively create, edit, format, save, and print letters, business documents, and other professional documents, using Microsoft Word. Other topics include adding tables and graphics as well as the use of Word tools to ensure the accuracy of documents.

WORD 2010 4482 PCTR 10-001 Wednesday, October 3 9:00 a.m.-5:00 p.m. $199 V306 4483 PCTR 10-002 Tuesday, November 6 & Thursday, November 8 6:00-10:00 p.m. $199 T338

Southlake Campus 1 Session

Books are required for each of these classes.

Books must be purchased on the campus where your computer class is held or order online at www.clcbkst.com.

Grayslake Campus 2 Sessions A. Sarrazine

INTERMEDIATE WORD (0.5-0) 0.5 HOURS Explore some of the more sophisticated features of word processing with Microsoft Word. These include creating and using various document styles, customizing graphics and tables, and automating tasks for increased efficiency. A textbook is required and is available for purchase in the bookstore. Prerequisite: PCTR 10, Introduction to Microsoft Word or equivalent knowledge.

WORD 2010 4484 PCTR 11-001 Wednesday, October 17 9:00 a.m.-5:00 p.m. $199 V306

Southlake Campus 1 Session

4488 PCTR 15-004 Monday, December 10 9:00 a.m.-5:00 p.m. $199 T338

J. Besser Southlake Campus 2 Sessions B. Salita

INTERMEDIATE EXCEL (0.5-0) 0.5 HOURS Learn how to work faster and more productively by using many of Excel's powerful features. Create and apply templates and charts, work with graphic objects, calculate with advanced formulas, sort and filter data, and use Excel with the Web. A textbook is required and is available for purchase in the bookstore. Prerequisite: Introduction to Microsoft Excel or equivalent knowledge.

EXCEL 2010 4489 PCTR 16-001 Thursday, September 27 9:00 a.m.-5:00 p.m. $199 V104 EXCEL 2007 4490 PCTR 16-002 Tuesday, October 16 9:00 a.m.-5:00 p.m. $199 T338

Southlake Campus 1 Session J. Besser

Grayslake Campus 1 Session J. Besser

B. Salita

INTRODUCTION TO EXCEL (0.5-0) 0.5 HOURS Learn to create spreadsheet worksheets, modify the contents and appearance of these worksheets, and print them. Other topics include performing calculations, and developing and printing a workbook.

EXCEL 2010 4485 PCTR 15-001 Thursday, September 13 9:00 a.m.-5:00 p.m. $199 V104

4487 PCTR 15-003 Tuesday, November 6 & Thursday, November 8 6:00-10:00 p.m. $199 V102

Grayslake Campus 1 Session

B. Salita

E. Lopez

MICROSOFT APPLICATIONS These software applications are offered in MS Office 2007 and the newest version MS Office 2010.

EXCEL 2007 4486 PCTR 15-002 Tuesday, September 25 9:00 a.m.-5:00 p.m. $199 T338

Southlake Campus 1 Session C. Horwitz Grayslake Campus 1 Session B. Salita

ADVANCED EXCEL (0.5-0) 0.5 HOURS This course explores tools for analyzing, importing and exporting data, and customizing workbooks. You will learn to collaborate with others using workbooks and structure those workbooks using XML. A textbook is required and is available for purchase in the bookstore. Prerequisite: Intermediate Microsoft Excel or equivalent knowledge.

EXCEL 2010 4491 PCTR 17-001 Thursday, October 11 9:00 a.m.-5:00 p.m. $199 V104 EXCEL 2007 4492 PCTR 17-003 Tuesday, November 6 9:00 a.m.-5:00 p.m. $199 T338

Southlake Campus 1 Session C. Horwitz

Grayslake Campus 1 Session J. Besser

Looking for basic skills classes for new computer users?

Visit www.clcillinois.edu/noncredit or call (847) 543- 2022.

12

QUESTIONS? CALL (847) 543-2615

Graphic Design & Multimedia Software INTRODUCTION TO ACCESS (0.5-0) 0.5 HOURS Use this powerful database to store, locate, print, and automate access to any type of important information. Explore how to design a database and how to create, view, and edit relational tables. Create and modify queries, forms, and reports. A textbook is required and is available for purchase in the bookstore.

ACCESS 2010 4493 PCTR 20-001 Monday, September 24 9:00 a.m.-5:00 p.m. $199 V234 4495 PCTR 20-003 Monday, December 3 9:00 a.m.-5:00 p.m. $199 T338

ACCESS 2007 4494 PCTR 20-002 Wednesday, October 10 9:00 a.m.-5:00 p.m. $199 T338

Southlake Campus 1 Session A. Sarrazine Grayslake Campus 1 Session B. Pistella

Grayslake Campus 1 Session B. Pistella

NEW! BEYOND POWERPOINT: NEW PRESENTATION TECHNOLOGIES Getting bored with the same old PowerPoint presentations? Want to impress your boss and coworkers? This class will teach you some basic ways to improve your current presentations and will show you some great alternatives to PowerPoint, such as Prezi and Slide Rocket. Come and learn the skills you need to create dynamic and vibrant presentations built to impress.

4499 PCTR 34-001 Monday, September 24 & Wednesday, September 26 6:00-9:00 p.m. $149 T338

Grayslake Campus 2 Sessions J. Berek

Graphic Design & Multimedia Software Some computers classes are offered on the web through ed2go. Visit www.ed2go.com/clc for a complete course list.

INTERMEDIATE ACCESS (0.5-0) 0.5 HOURS Increase efficiency by sharing Access-stored data with other applications. Modify the design of a table to streamline data entry and maintain data integrity.

Filter records and create custom and advanced forms and reports. A textbook is required and is available for purchase in the bookstore. Prerequisite: Introduction to Microsoft Access or equivalent knowledge.

Graphic Designers and Multimedia experts are needed in many areas of business, marketing and the entertainment industry. Use these skills to change careers or develop new ways to enhance your current career with more creative newsletters, flyers and brochures.

ACCESS 2010 4496 PCTR 21-001 Monday, October 15 9:00 a.m.-5:00 p.m. $199 V234

Adobe classes are held in either on a PC Computer or in our Portable Mac Lab. See course descriptions and scheduled sections for lab. All classes are taught on Version CS5.

ACCESS 2007 4497 PCTR 21-002 Wednesday, October 24 9:00 a.m.-5:00 p.m. $199 T338

Southlake Campus 1 Session C. Horwitz

Grayslake Campus 1 Session B. Pistella

ADVANCED ACCESS (0.5-0) 0.5 HOURS Master the advanced tools of Access software to create sophisticated queries, forms, and reports. Learn to perform general database maintenance and write macros to automate common tasks. A textbook is required and is available for purchase in the bookstore. Prerequisite: Intermediate Microsoft Access or equivalent knowledge.

ACCESS 2007 4498 PCTR 22-001 Wednesday, November 7 9:00 a.m.-5:00 p.m. $199 T338

Books are required for each of these classes.

Books must be purchased on the campus where your computer class is held or order online at www.clcbkst.com.

GRAPHIC DESIGN BASICS Created for the student with no formal design training, this class provides a quick and simple way to learn how to create appealing designs for print, web and other media. Learn the most important design principles which determine how we react to visual cues on a page or on a computer screen. A straightforward approach will help you learn basic design principles such as composition, layout, proportions, and colors in a non-intimidating environment. Hands on practice and application with design pieces will be included. A textbook is required and is available for purchase in the bookstore.

4503 PCTR 52-001 Thursdays, September 27 & October 4 5:00-8:00 p.m. $149 T338

Grayslake Campus 2 Sessions E. Lopez

Please bring a 1 GB (or higher) USB Drive to all Adobe classes to save your project.

ADOBE PHOTOSHOP: LEVEL I (0.5-0) 0.5 HOURS Create and enhance graphics for marketing materials, newsletters, blogs, and websites. If you are a professional who wants to prepare photos for print or web, or enhance your work for the web or print, you will benefit from the skills learned in Photoshop. You should be familiar with the basic functions of their computer’s operating system such as creating folders, launching programs, and have the basic skills such as copying and pasting objects, formatting text, and saving files. A textbook is required and is available for purchase in the bookstore.

MAC 4500 PCTR 40-001 Tuesday, September 18 & Thursday, September 20 6:00-10:00 p.m. $199 T334 PC 4501 PCTR 40-002 Monday, October 15 & Wednesday, October 17 6:00-10:00 p.m. $199 T338

Grayslake Campus 2 Sessions D. Threats

Grayslake Campus 2 Sessions J. Berek

Grayslake Campus 1 Session B. Pistella

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

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Graphic Design Business Skills

Career & Workforce—Professional Development

ADOBE PHOTOSHOP: LEVEL II (0.5-0) 0.5 HOURS Build on the techniques learned in Photoshop Level I by adding colors to the Swatches palette, applying patterns and gradients by adding overlay layer styles. Use painting tools, filters and blending modes to simulate different media; create Smart Objects and edit images.

You should be familiar with the basic functions of your computers operating system. A textbook is required and is available for purchase in the bookstore. Prerequisite: Adobe Photoshop: Level I or equivalent knowledge.

MAC 4502 PCTR 41-001 Tuesday, October 9 & Thursday, October 11 6:00-10:00 p.m. $199 T323

Grayslake Campus 2 Sessions

Grayslake Campus 2 Sessions D. Threats

ADOBE INDESIGN: LEVEL I (0.5-0) 0.5 HOURS Learn how to create in the InDesign environment by exploring the elements, setting preferences and defaults, and using InDesign Help. Create a document by placing text, graphics and using color swatches.

Place Photoshop images in document frames and create layers and export documents to PDF. You will also learn how to prepare a document for commercial printing. You will need a basic knowledge of working in the computer environment such as saving files, using different fonts and inserting text. A textbook is required and is available for purchase in the bookstore.

PC 4506 PCTR 75-001 Thursday, October 25 & Thursday, November 1 5:30-9:30 p.m. $199 T338

PC 4507 PCTR 76-001 Thursday, November 29 & Thursday, December 6 5:30-9:30 p.m. $199 T338

Grayslake Campus 2 Sessions E. Lopez

D. Threats

ADOBE ILLUSTRATOR: LEVEL I (0.5-0) 0.5 HOURS Draw and manipulate simple shapes to create logos using advanced tools. Combine text and graphics to create dynamic advertisements. A textbook is required and is available for purchase in the bookstore.

MAC 4505 PCTR 65-001 Tuesday, October 16 & Thursday, October 18 6:00-10:00 p.m. $199 T323

ADOBE INDESIGN: LEVEL II (0.5-0) 0.5 HOURS Build on your knowledge of InDesign techniques by setting up multiple-page spreads; creating tint and gradient swatches, and evenly space and align items. Create and edit vector paths; create and edit clipping paths and wrap type on a path. Edit text with the Story Editor; insert special characters and create column, frame and page breaks. A textbook is required and is available for purchase in the bookstore. Prerequisite: Adobe InDesign, Level I or equivalent knowledge of the software.

Grayslake Campus 2 Sessions E. Lopez

DREAMWEAVER: LEVEL I (0.5-0) 0.5 HOURS Explore concepts of the Web, identify the basic issues concerning proper site design, and navigation in the Dreamweaver work environment. You will learn to define a site, organize and maintain web pages, and create a basic web page. You will also add links, create anchors and use images. A textbook is required and is available for purchase in the bookstore.

PC 4508 PCTR 85-001 Monday, November 5 & Wednesday, November 7 6:00-10:00 p.m. $199 T338

Grayslake Campus 2 Sessions J. Berek

This as an instructor-led, online course that cannot be accessed through Blackboard. Please contact our office for access information to the online course.

Call (847)543-2615 or email professionalworkshops@clcillinois.edu.

Business Skills BASICS OF SUPPLY CHAIN MANAGEMENT Are you looking to help your organization become more productive and competitive? By learning about the evolving field of production and inventory management, you can master logistics to benefit the bottom line. This course provides basic definitions and concepts for planning and controlling the flow of materials into, through, and out of an organization. It explains fundamental relationships among the activities that occur in the supply chain from suppliers to customers. In addition, the course addresses types of manufacturing systems, forecasting, master planning, material requirements planning, capacity management, productive activity control, purchasing, inventory management, distribution, quality management, and just-in-time manufacturing. This course is the first in a series of APICS certified courses to become a Certified Production Inventory Management Professional (CPIM), a globally recognized certification. A textbook is required and may be purchased at the first class.

4522 PPRO 12-001 Mondays, September 10 to October 29 6:00-9:00 p.m. $699 T333

Grayslake Campus 8 Sessions P. Stonebraker

APICS, the Association for Operations Management is the global leader and premier source of the body of knowledge in operations management, including production, inventory, supply chain, materials management, purchasing, and logistics. The College of Lake County, in partnership with the Highlands Chapter of the APICS, is pleased to offer this series of classes to benefit organizations of every size.

CYBER-SECURITY FOR MANAGERS - ONLINE Cyber security issues are all around us and reach nearly every part of our business and work, from online banking to education. Designed for nontechnical managers, directors and others in the work place, you will find out about threats and vulnerabilities, safeguards, common attacks, viruses, and malware and spyware. Additional topics include disaster recovery planning, basic security architecture, and introductory forensics. Take this class to make your cyber work environment more secure!

4504 PCTR 59-800 ONLINE Monday, October 1 – Friday, October 26 $245 ONLINE UGotClass

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QUESTIONS? CALL (847) 543-2615

Business Skills Social Media Series at a Discount!

NEW! SOCIAL MEDIA SERIES Get in on this exciting and growing way to communicate, market and serve your customers and clients.

From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization. Learn how social networks are used to develop a two-way communication and marketing strategy for your organization. Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing. Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.

Introduction to Social Media, Marketing Using Social Media, and Integrating Social Media are included in the series. It is useful for businesses, nonprofits, government, and other organizations. Your instructors are outstanding practitioners who also speak, write, and train others on social networks.

Develop a two-way communication and marketing strategy for your organization using social networks.

Let your instructor guide you in exploring major social networks, including Twitter, LinkedIn, and blogging. Learn quick, easy ways to use Twitter, blogs and LinkedIn to engage your customers or clients and keep them interested in your organization or business.

You’ll find out the advantages and disadvantages of each, and learn what’s right for your work and kind of organization. Your instructor is a director of marketing for a national association, and writes and speaks on the topic.

SUPERVISORY AND LEADERSHIP ONLINE Ensuring the efficiency of your team is the key to your success and is your most important responsibility.

Learn about effective delegation, performance management, and writing performance reviews. Discuss the specifics of the supervisor's role and responsibilities, and strategies for improving your overall effectiveness as a leader. After completing this class, you will be able to self-assess your own competencies, know what you need to do to maximize your effectiveness as a supervisor, and employ strategies to create productive and cooperative staff relationships. Get practical, easy to understand, and insightful methods for new and even experienced supervisors and managers.

4524 PPRO 38-800 ONLINE Monday, October 1-Friday, October 26 $195 ONLINE U Got Class

4527 PPRO 47-800 ONLINE Tuesday, September 4-Friday, October 26 $395 ONLINE U Got Class

NEW! MARKETING USING SOCIAL MEDIA

MENTORING AND COACHING IN THE WORKPLACE Mentoring and coaching are used frequently in organizations to improve leadership competencies and provide employee support. It has benefits for the employer and employee. Develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Take home the much-awaited toolkit you have been searching for to improve your employees’ performance and create the working environment that your employees will find truly rewarding.

4526 PPRO 40-800 ONLINE Tuesday, September 4 to Friday, November 30 $495 ONLINE U Got Class

NEW! INTRODUCTION TO SOCIAL MEDIA

NEW! INTEGRATING SOCIAL MEDIA

Get involved in the move from in-person to online communication. Learn what social networks are and their role in your business. Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients. Explore the options for your organization. Look at case studies of what other organizations are doing. Your instructor is a nationally known speaker, consultant and trainer on social networks and social media.

Take away practical strategies and techniques for implementing social networks for your organization or business. Learn how to create your own private social network using Ning, work socially using Google Docs and calendars, and move your website to an interactive Web 2.0 site. Your instructor will help you choose which social network tools are right for your situation, and then integrate them into your website to develop a social networking strategy for your organization. Find out what you can be doing, what you should be doing, and develop a plan to integrate social networks into your communication and marketing.

4523 PPRO 37-800 ONLINE Tuesday, September 4-Friday, September 28 $195 ONLINE U Got Class

4525 PPRO 39-800 ONLINE Monday, November 5-Friday, November 30 $195 ONLINE U Got Class

These are instructor-led, online courses that cannot be accessed through Blackboard.

Please contact our office for access information to the online course.

Call (847)543-2615 or email professionalworkshops@clcillinois.edu.

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

4528 PPRO 48-800 ONLINE Tuesday, September 4-Friday, October 26 $295 ONLINE U Got Class

BUSINESS RESEARCH ONLINE Discover the specific knowledge needed to succeed in researching and utilizing the best and most appropriate data for decision making for your work organization. Get the skills needed to effectively communicate research results to a specific audience for maximum impact and effective decision making. This course is for business professionals, entrepreneurs, and anyone who needs specific information about a business; or who is in business and needs specific information about a particular topic such as market potential, competitive intelligence, standard industry practice, or productivity improvement. You will gain the specific knowledge you need to succeed in your research quest. This certificate is comprised of three topics: Introduction to Business Research, Business Statistics, and Qualitative Business Research.

4529 PPRO 62-800 ONLINE Tuesday, September 4-Friday, November 30 $495 ONLINE U Got Class

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Business Skills

Career & Workforce—Professional Development

eMarketing Series at a Discount!

BOOSTING WEBSITE TRAFFIC Acquire the basic skills to boost your web site traffic, including how to analyze your visitor traffic, how to use search engine optimization to get greater visibility and exposure in Google searches, and how to redesign your web site copy to increase your visitors and results. No experience necessary, but if you are at an advanced level, your instructor is an SEO expert and can answer your toughest questions as well.

EMARKETING ESSENTIALS SERIES Completion of these three online classes will provide you with a well-rounded understanding of eMarketing. This series provides a fundamental yet advanced introduction to eMarketing, including improving email promotions, analyzing your web site traffic, gaining search engine optimization, and how to successfully employ online advertising. These techniques are relevant for any type of organization, including businesses, companies, non-profits, and government agencies. No eMarketing experience or expertise is necessary. If you are already at an advanced level, your instructors are experts and can provide the latest, most advanced information and will answer your toughest questions.

4531 PPRO 77-801 ONLINE Monday, October 1-Friday, October 26 $195 ONLINE U Got Class

4533 PPRO 79-801 ONLINE Tuesday, September 4-Friday, November 30 $495 ONLINE U Got Class

IMPROVING EMAIL PROMOTIONS Discover new ways to improve your email promotions, including when to email, what to email, and testing email copy. Then find out how to analyze your email response rates, including getting the bench marks for open rates and click through rates. Learn how to improve your email promotion and responses with tracking and testing. Get a basic introduction to email promotions. If you are advanced, your instructor is an email expert and can answer your toughest questions as well.

ONLINE ADVERTISING Get the keys to making online advertising work for you and your organization. See how pay-per-click advertising with Google AdWords works. Find out how to test low budget Adword campaigns. Learn how you can target local audiences. Then discover Facebook advertising and how you can determine the demographics and even numbers of people you want to reach. No experience necessary, but if you are at an advanced level, your instructor is an online ad expert and can answer your toughest questions as well.

4530 PPRO 76-801 ONLINE Tuesday, September 4-Friday, September 28 $195 ONLINE U Got Class

4532 PPRO 78-801 ONLINE Monday, November 5-Friday, November 30 $195 ONLINE U Got Class

These are instructor-led, online courses that cannot be accessed through Blackboard.

Please contact our office for access information to the online course.

Call (847)543-2615 or email professionalworkshops@clcillinois.edu.

Leadership and Performance Management Series Continuing Professional Development’s Leadership and Performance Management Series consists of five programs that utilize a “building-block” technique approach.

When completed, you will be equipped with the most comprehensive and applicable management skills available. The first course in the series, Managing your Interpersonal Style for Greater Success, focuses on your interpersonal style and how your behavior impacts others. The second course in the series, Versatile Leadership, will help you learn how to effectively diagnose and manage the abilities, motivations and performance of employees, co-workers and yourself.

Subsequent courses in the program, offered in future semesters, include: Performance Management, Team Development and three individual leadership coaching sessions.

Classes do not have to be taken consecutively.

About the Instructor: Ed Hendricks, instructor and principal of Dynamic Developments Education and Training – course developer, has over 20 years’ experience in leadership and performance management, presentation skills and sales training. Ed has delivered training to a global audience consisting of employees, managers and leaders of organizations. He has received national recognition as a subject matter expert and leader in the training community.

See page 3 for information about a breakfast workshop with Ed Hendricks on October 5.

Students who withdraw from certificate or series programs offered by Continuing Professional Development prior to the first day of class will receive a 100% refund.

Refunds for withdrawals after the first day of class, but within the first 15% of the class, will be applied by CPD minus the cost of any materials returned in less than new condition.

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QUESTIONS? CALL (847) 543-2615

Business Skills MANAGING YOUR INTERPERSONAL STYLE FOR GREATER SUCCESS Develop skills in managing relations by learning to take appropriate actions when relating to the four behavior styles. You will consider interpersonal needs, treatment of time, decision making style and performance under stress. This two-day session consists of four modules designed to help you understand your interpersonal style and adapt it to work in better relationship to other styles. With this knowledge, you will gain valuable insights into the unique interpersonal dynamics that affect the quality of one's daily interactions with others. Specifically, you will discuss: • Understanding, accepting and interpreting Feedback • Interpersonal Style Traits and Impact on Others • Dealing with Relationship Tension and Identifying Sources of Tension • Forming Partnerships and Gaining Commitment • Preferred Learning Environment • Decision Making • Behavior in a Leadership Role • Strategies for More Effective Working Relationships • Action Planning Ideas for Improved Performance Attention Nurses and Social Workers: This CNE activity is eligible for 12.6 contact hours for nurses and 15 CEUs for Social Workers.

4538 PPRO 89-001 Wednesday and Thursday October 24 and 25 8:30 a.m.-4:30 p.m. $499 T333

Grayslake Campus 2 Sessions E. Hendricks

VERSATILE LEADERSHIP Do you know if your employees or co-workers are ready, willing, and able to complete any given work assignment? Are you looking for ways to reverse faltering productivity personally or on your team?

This workshop will teach you how to effectively diagnose and manage the abilities, motivations, and performance of team members. By focusing on the skills necessary to constructively influence employee effectiveness, the course complements and strengthens any existing management system. Versatile leadership is an essential tool for assessing the dynamics of the workplaces and responding in the most effective manner.

Project Management Professional Series at a Discount!

PMP SERIES (2.5-0) 2.5 HOURS Interested in getting your Project Management Professional (PMP®) certification? Completion of these three classes will provide you with the 35 professional development units (PDUs) required to obtain your PMP Certification, and prepare you for the PMP exam. With these dynamic courses, taught by Andy Kaufman, a certified PMP, trainer, and author you can make this the year that you become a certified PMP. 4537 PPRO 88-002 Saturday, September 15 to Saturday, October 27 8:30 a.m.-4:30 p.m. $1,299 T333

Grayslake Campus 5 Sessions A. Kaufman

ESSENTIALS OF PROJECT MANAGEMENT (1-0) 1 HOUR Does your organization struggle with delivering projects on-time and on-budget? Would you like to help your teams work together to deliver projects more reliably? Perhaps you’re interested in pursuing certification as a Project Management Professional (PMP)?

Join us for our Essentials of Project Management Workshop. This two-day, hands-on session, led by a certified PMP, will give you practical insights on how to deliver your projects more reliably. In addition, you will qualify for 14 PDUs toward your project management certification.

4534 PPRO 85-002 Saturdays, September 15 & 22 8:30 a.m.-4:30 p.m. $499 T333

Grayslake Campus 2 Sessions A. Kaufman

ADVANCED PROJECT 1 HOURS MANAGEMENT (1-0) Seasoned project managers are asked to successfully deliver despite increasing complexity. Our Advanced Project Management workshop is designed to go beyond the essentials of basic project planning. Based on the Project Management Institute’s (PMI®) PMBOK® Guide, you will get in-depth instruction on more advanced topics such as earned value, procurement management, stakeholder relationship management, quality management, and team leadership.

Taught by a certified Project Management Professional (PMP®), you will get practical insights on advanced topics that will help experienced project managers improve project outcomes.

4535 PPRO 86-002 Saturdays, October 13 & 20 8:30 a.m.-4:30 p.m. $499 T333

Grayslake Campus 2 Sessions A. Kaufman

PROJECT MANAGEMENT EXAM PREP (0.5-0) 0.5 HOURS Join us for this intensive, one-day session designed to get you on the path to achieving your goal of becoming PMP certified. What should you focus on? What are some tips to keep in mind to help answer the tough questions? You will leave this session with everything you need to prepare for passing the exam.

Comprehensive study material is provided including a hard copy of the Project Management Body of Knowledge (PMBOK® Guide), a top rated exam preparation book, and a CD that provides a simulated exam testing experience. The session is facilitated by a certified PMP with experience helping people prepare and pass the certification exam worldwide.

4536 PPRO 87-002 Saturday, October 27 8:30 a.m.-5:00 p.m. $499 T333

Grayslake Campus 1 Session A. Kaufman

Please note: Experience, education and exam requirements are needed to obtain PMP certification in addition to the project management education fulfilled by the three courses offered here.

For more information, visit wpdi.clcillinois.edu/professional/projmgmt.asp.

Attention Nurses and Social Workers: This CNE activity is eligible for 6.3 contact hours for nurses and 7.5 CEUs for Social Workers.

4539 PPRO 92-001 Thursday, November 8 8:30 a.m.-4:30 p.m. $249 T333

Grayslake Campus 1 Session E. Hendricks

Note: Continuing Education Vocational Credits do not apply to any degree or certificate program offered at the college in the academic divisions. Vocational credits will not be added to a student’s academic credit hours or included in the GPA. Students receive a grade of P (Pass) or N (No Pass).

Call the department at (847) 543-2615 for additional information.

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

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Business Skills Hospitality

Career & Workforce—Professional Development

Lean Essential Series at a Discount!

LEAN ESSENTIALS SERIES (1.5-0) 1.5 HOURS Boost your success with a solid foundation in Lean Essentials. Competitiveness today demands streamlined operations and a workforce that has abilities to improve processes and performance to deliver bottom-line results. This certificate program, based on Toyota’s renowned production system (TPS), is designed to prepare you to serve as the Lean expert for your organization or department. Manufacturing and service organizations successfully use Lean and value individuals who have Lean knowledge and skills.

4734 PPRO 98-001 Saturdays, October 6, 20 & November 3 8:00 a.m.-5:00 p.m. $749 T323

Grayslake Campus 3 Sessions D. Owens

ESSENTIALS OF LEAN (0.5-0) 0.5 HOURS Are you trying to learn what Lean is all about? This course will provide an overview of Lean principles and help analyze your group’s activities. You will be able to get results right away by learning to improve and sustain efficiency.

In the morning of this one day session, Lean overview and key concepts will be covered. Topics include: • Goals of Lean • Lean History • Human Factors in Change • House of Lean The afternoon will cover Lean Foundational Elements, such as: • 5S Definitions • Steps in a 5S Event • 5S Simulation 4731 PPRO 95-001 Saturday, October 6 8:00 a.m.-5:00 p.m. $289 T323

Grayslake Campus 1 Session D. Owens

THE LEAN PROCESS (0.5-0) 0.5 HOURS Are you ready to implement Lean? This course provides the needed essential skills to visualize and understand work as a process, process flow, and performance as a function of work. Gain the skills you need for optimal process management.

In the morning of this one day session, participants will learn how to see the work process. Key concepts are: • Spaghetti and circle diagram • Workflow • Value added flowchart The afternoon will cover work as a process, learning to recognize waste. Topics include: • Discovering the “hidden factory” • Value added vs. non-value added activities • 8 Mudas (wastes) in your organization 4732 PPRO 96-001 Saturday, October 20 8:00 a.m.-5:00 p.m. $289 T323

Grayslake Campus 1 Session D. Owens

LEAN ORGANIZATION AND ANALYSIS (0.5-0) 0.5 HOURS Are you refining and improving your Lean approaches? This course provides the techniques and work required to bring a product or service to a customer.

In the morning of this one day session, participants will cover Value Stream Mapping (VSM) by highlighting the following: • VSM purpose and steps for construction • VSM for the current state • VSM concepts for the future state The afternoon will maximize the benefits of other lean modules, such as: • Kaizen and rapid improvement events • Problem solving using PDCA/DMAIC • Poka-Yoke 4733 PPRO 97-001 Saturday, November 3 8:00 a.m.-5:00 p.m. $289 T323

Grayslake Campus 1 Session D. Owens

Hospitality BASSET Protect your liquor license and reduce your risk as an alcohol server. Liquor license owners, alcohol sellers and servers learn how to determine the servability of patrons, the physical and psychological effects of alcohol, local ordinances of alcohol consumption and driving, Blood Alcohol Concentration, and determination of proper IDs. BASSET is certified by the Illinois Liquor Control Commission, and is required by the Lake County Commission and various other municipalities for facilities licensed to serve and sell alcohol.

The course does NOT prepare individuals to be bartenders. Effective 12/1/10: Requests from past and current students to replace a BASSET “Certificate of Completion” will be honored for up to three years from the class date.

4509 PHOS 1-001 Saturday, September 8 8:00 a.m.-12:00 p.m. $49 T333 4510 PHOS 1-002 Monday, October 1 6:00-10:00 p.m. $49 T326 4511 PHOS 1-003 Saturday, November 3 8:00 a.m.-12:00 p.m. $49 T333 4512 PHOS 1-004 Monday, December 3 6:00-10:00 p.m. $49 T333

C. Parr Grayslake Campus 1 Session C. Parr Grayslake Campus 1 Session A. DeMarco Grayslake Campus 1 Session A. DeMarco

BASSET IN SPANISH Proteja su licencia para licores y reduzca el riesgo como servidor de alcohol. Los dueños de licencias para licores, los vendedores y los servidores de alcohol aprenderán a determinar cómo servir a los clientes, los efectos físicos y psicológicos del alcohol, ordenanzas locales sobre el consumo de alcohol y el manejo de autos, la Concentración de Alcohol en la Sangre, y la determinación de identificación apropiada. El programa BASSET está certificado por la Comisión de Control de Licor de Illinois, y es requerido por la Comisión del Condado de Lake y varias otras municipalidades para comercios con licencia para servir y vender licor. Este curso NO enseña a las personas a cómo preparar bebidas alcohólicas.

4513 PHOS 2-001 Monday, November 5 6:00-10:00 p.m. $49 T326

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Grayslake Campus 1 Session

Grayslake Campus 1 Session J. Alvarez

QUESTIONS? CALL (847) 543-2615

Event Planning Travel and Tourism Travel and Tourism The Travel and Tourism courses are offered on the Internet and can be accessed via Blackboard. For more information, go to CLC’s website at clconline.clcillinois.edu.

Books are required and are available at www.clcbkst.com.

BUSINESS OF TRAVEL AND TOURISM Begin your journey to a successful career in travel and tourism with a systematic, real-world focused, and comprehensive review of this exciting profession. You will be introduced to basic travel concepts, key sectors for the travel industry, effective practices for selling the travel product, an overview of destination knowledge and use of technology in the travel and tourism industry. This is one of a series of classes to prepare you to take the Travel Agent Proficiency Certification Exam.

4518 PHOS 20-800 ONLINE Monday, August 27 to Sunday, December 16 $349 ONLINE N. Roop

FOOD SAFETY REFRESHER COURSE Attention certified food service sanitation managers seeking renewal of your five-year Illinois Department of Public Health (IDPH) Food Service Sanitation Manager Certification (FSSMC). This refresher is a condensed version of the 15-hour FSSMC certification course and is for renewal only. You must bring your IDPH license and a #2 pencil to this class. A textbook must be purchased prior to class.

4514 PHOS 3-001 Thursday, October 11 9:00 a.m.-3:00 p.m. $60 V336 4515 PHOS 3-002 Monday, December 3 9:00 a.m.-3:00 p.m. $60 T333

Southlake Campus 1 Session J. Alvarez Grayslake Campus 1 Session J. Alvarez

Event Planning MEETING AND EVENT MANAGEMENT (2-0) 2 HOURS Learn strategies to develop meetings and special events. You will be introduced to the many considerations involved in planning an event. You will learn how to conduct a needs analysis, balance multiple presentation formats, develop conference space schematics, create a program planning and event timeline, develop a budget, and understand the basics of marketing and promotion. A textbook is required and is available for purchase in the CLC bookstore.

4517 PHOS 10-001 Mondays and Wednesdays October 1 to November 7 6:00-9:15 p.m. $249 T323

RE-CERTIFICACION DE SANIDAD Este curso de 6 horas es requerido por el Departamento de Salud del Estado de Illinois para renovar el certificado de sanidad antes que se expida.

El curso cubre los aspectos más importantes para preparar y servir alimentos sanos y la prevención de enfermedades alimenticias. Este curso puede ser tomado en cualquier tiempo dentro de los 5 años de su certificado. Este curso es solo para personas que desean renovar el certificado que no se ha vencido. Se requiere presentar el certificado vigente el día de clase.

4516 PHOS 4-001 Thursday, October 25 4:00-10:00 p.m. $60 T323

Grayslake Campus 1 Session J. Alvarez

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Grayslake Campus 12 Sessions S. Parnell

GEOGRAPHY TRAVEL AND TOURISM What’s your geography IQ? Geography literacy is essential for those planning a career in the travel, tourism or hospitality industries. You’ll learn about the world’s most popular destinations and discover unique, lesser known locations. You’ll explore the physical environment, history, language, currency, transportation, accommodations and attractions of key tourist destinations around the world. You’ll also learn how to match clients to destinations, arrange travel itineraries and respond to common requests.

This is one of a series of classes to prepare you to take the Travel Agent Proficiency Certification Exam.

4519 PHOS 21-800 ONLINE Monday, August 27 to Sunday, December 16 $349 ONLINE N. Roop

NEW!

GUIDE TO THE CRUISE INDUSTRY Welcome to this exciting introduction to the world of cruising. You will begin your study with a brief history of the amazing evolution of the cruise industry. Learn about the many unique cruise regions around the world, and the ports of call, shore excursions and attractions at different destinations. Explore the many different cruise companies, learn how to read a cruise brochure and a deck plan, how to market, promote, price and book a cruise vacation for individuals or groups. On-board daily routines and activities will be discussed, along with cruise etiquette, tipping, packing and pre- and post-cruise packages. You will also learn what to expect on a day in port and a day at sea. This course can be taken as part of the necessary requirements to earn a CLIA industry professional designation.

4520 PHOS 22-800 ONLINE Monday, September 17 to Sunday, November 25 $249 ONLINE N. Roop 19

Teacher Education

Career & Workforce—Professional Development

TRAVEL AGENT PROFICIENCY EXAM This comprehensive online review will prepare you to be successful on the Travel Agent Proficiency (TAP) Exam. The TAP Exam was developed by The Travel Institute and The American Society of Travel Agents (ASTA) to provide a national standard of entry-level proficiency for travel and tourism professionals. It measures entry-level competency in all aspects of this industry including air, rail and motor coach tours, accommodations, cruises, group tours, destinations, industry technology, sales, customer service and more. Hundreds of practice questions will challenge your industry knowledge. Students must pass the TAP by a score of 75% or higher.

Prerequisites: The Business of Travel & Tourism and Geography for Travel and Tourism. Information on the testing options, fees, and score reporting, will be given at the end of the class session.

4521 PHOS 25-800 ONLINE Monday, August 27 to Sunday, December 16 $349 ONLINE N. Roop

Teacher Education ICTS TAP TEST PREP This course is offered on the Internet and can be accessed via Blackboard. For more information, go to CLC’s website at clconline.clcillinois.edu.

Sharpen your skills for the ICTS Test of Academic Proficiency (TAP)! This course will help you become prepared to take the TAP (administered by the Illinois Certification Testing System) by reviewing and analyzing questions in reading comprehension, grammar and writing concepts. You will practice responses to writing prompts. The practice and review of math concepts will include interpreting graphs and charts and solving algebra, geometry, and word problems.

4454 PTCH 35-800 ONLINE Monday, September 10 to Friday, October 19 $229 ONLINE M. Donehoo

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Non-Blackboard Options These are instructor-led, online courses that cannot be accessed through Blackboard.

Please contact our office for access information to the online course. Call (847) 543-2615 or email professionalworkshops@clcillinois.edu.

All the classes listed below run from September 10 to November 16 and cost $199.

They offer between 30 and 45 CPDUs each. For complete class details and descriptions, please visit wpdi.clcillinois.edu/professional/teacher.asp READING FUNDAMENTALS Reading 1: Introduction to Scientific Research PTCH 60-800 – Class number 4455 Reading 2: Foundation for Effective Reading Instruction PTCH 60-801 – Class number 4456 Reading 3: Effective Evaluation and Assessment PTCH 61-800 – Class number 4457 STRATEGIES FOR DIVERSE LEARNING NEEDS Talented and Gifted Education: Working with High Achievers PTCH 62-800 – Class number 4458 Educational Assessment: Assessing Student Learning in the Classroom PTCH 63-800 – Class number 4459 Learning Disabilities PTCH 68-800 – Class number 4474 Teaching Elementary Math Conceptually PTCH 69-800 – Class number 4475 Why DI?: An Introduction to Differentiated Instruction PTCH 71-800 – Class number 4476 SOCIAL, EMOTIONAL AND BEHAVIORAL ISSUES IN EDUCATION Behavior is Language: Strategies for Managing Disruptive Behavior PTCH 64-800 – Class number 4460 Attention Deficit Disorder PTCH 65-800 – Class number 4461 Autism and Aspergers Disorder PTCH 65-801 – Class number 4462 Child Abuse PTCH 65-802 – Class number 4463 Drugs and Alcohol in Schools PTCH 65-803 – Class number 4464 Harassment, Bullying,and Cyber-Intimidation PTCH 65-804 – Class number 4465 Inclusion PTCH 65-805 – Class number 4466 Teaching Diversity PTCH 65-806 – Class number 4467 Traumatized Child PTCH 65-807 – Class number 4468 Violence in Schools PTCH 65-808 – Class number 4471 Advanced Classroom Management PTCH 65-809 – Class number 4472 Understanding Aggression PTCH 67-800 – Class number 4473 Ethics and Safety in Education PTCH 70-800 – Class number 4841 QUESTIONS? CALL (847) 543-2615

Teacher Education NEW! Online Teaching Series at a Discount!

NEW! DESIGNING ONLINE INSTRUCTION

From building an online course to improving an existing online course, from fostering online discussion to encouraging student interaction, from traditional assessment to online tests, this certificate will give you both the fundamentals of teaching online.

Additionally, it will cover the most advanced tips and techniques in the business. This series is comprised of three one-week courses: Advanced Teaching Online, Designing Online Instruction, and Building Online Communities in Cyberspace.

Learn about the online instructional environment, envisioning your online course, developing a web course, phases of design and development, design guidelines and more. Discover the principles behind the adoption of technology innovation and the nature of the online learning environment. Then get tips for planning your online course, identifying resources and design guidelines. Discuss the phases of design and development and models, motivating studentstudent interaction and managing interaction. Get the latest information on copyright issues, assessment and evaluation. Your instructor is co-author of the book “Faculty Guide to Moving Teaching and Learning to the Web.”

4481 PTCH 94-800 ONLINE Monday, October 22 to Friday, December 7 $495 ONLINE U Got Class

4479 PTCH 92-800 ONLINE Monday, November 5 to Friday, November 9 $195 ONLINE U Got Class

NEW! ADVANCED TEACHING ONLINE

NEW! BUILDING ONLINE COMMUNITIES

NEW! ONLINE TEACHING SERIES

In the 21st century, half of all learning will be online.

The opportunities are tremendous for teaching online. Discover how to plan, develop and teach an online course. Take home a ten step model for developing your online course. Experience one of the most advanced online classrooms for teachers. Learn how to create online audio lectures with slide shows. Find out how self quizzes enhance learning. Engage in online discussion with other teachers. An instructor’s book, “Advanced Teaching Online,” is included.

In the online classroom, knowledge is often generated through the relationships and interactions among participants. Come learn how to create an online community with the foremost authorities and authors of the popular book with the same title as this course.

Acquire a new understanding of redefining community in cyberspace. Find out the importance of a learning community. Learn about dialogue as inquiry, negotiating discussion guidelines and intergroup and other forms of collaboration.

4478 PTCH 91-800 ONLINE Monday, October 22-Friday, October 26 $195 ONLINE U Got Class

4480 PTCH 93-800 ONLINE Monday, December 3 to Friday, December 7 $195 ONLINE U Got Class

NEW! METHODS FOR TEACHING ADULTS This series is your invitation to teach others in-person. Join in one of the more important functions in life - passing on knowledge and skills to others. It is both an opportunity and a responsibility. Whether you want to teach others or currently teach others, in any setting, either formally or informally, this course is for you. We will give you both the fundamental and advanced information to improve your teaching. Your lead instructor is author of “How to Teach Adults,” the best-selling book on the subject. The ebook version is included in the course.

4477 PTCH 90-800 ONLINE Tuesday, September 4 to Friday, October 26 $295 ONLINE U Got Class

These are instructor-led, online courses that cannot be accessed through Blackboard.

Please contact our office for access information to the online course.

Call (847)543-2615 or email professionalworkshops@clcillinois.edu.

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

21

Personal Success

Career & Workforce—Professional Development KEYBOARDING SKILLS I Explore the basics of keyboarding plus the parts of a computer. Discover the keyboard and begin to touch type the alphabet and special characters. Using the Microtype keyboarding program, you will progress at your own pace.

New Site!

4601 PPSP 5-001 Wednesdays, September 12 to December 12 12:50-2:50 p.m. $425 V234

Southlake Campus 13 Sessions A. Beard

COMPUTER SKILLS I Build confidence using personal computers. In this hands-on class, you will learn basic workplace computer skills including how to create and save folders and files, sending and receiving emails, creating basic documents-letters, memos, and spreadsheets.

Personal Success Program The Personal Success Program (PSP) offers a variety of vocational courses to meet the needs of students with mild to moderate cognitive impairment. Students 18 years and older who are not able to meet the entrance requirements for traditional college level courses are eligible. The focus is on gaining vocational skills to acquire entry-level employment. Many classes have a content expert and a special education teacher. Please visit wpdi.clcillinois.edu/professional/personal success.asp for additional requirements or call (847) 543-2615 for more information.

New Site for Fall 2012 Classes now offered at both the Grayslake and Southlake (Vernon Hills) campuses.

CAREER EXPLORATION Explore the world of work with such topics as getting and keeping a job, employment readiness, time management skills, getting along with co-workers and supervisors, team building, job search techniques, completing an application, resumes and interviewing skills. This program is the core of the Personal Success Program and is required for first time participants.

4551 PPSP 1-001 Tuesday, September 11 to Thursday, December 13 11:00 a.m.-12:00 p.m. $425 T323

Grayslake Campus 26 Sessions G. Johnson

New Site!

4552 PPSP 1-002 Wednesdays, September 12 to December 12 8:15-10:15 a.m. $425 V232

Southlake Campus 13 Sessions G. Johnson

FOOD SERVICE SKILLS I Learn the basic skills required for entry-level food service occupations. Participate in a hands-on learning environment in the following areas: basic sanitation, safe food handling and storage, safety issues, and basic food preparation. At the completion of the course you will know basic food sanitation principles, identify kitchen equipment and what it used for and understand measurements as it relates to cooking.

4553 PPSP 10-001 Thursdays, September 13 to December 13 9:00-10:55 a.m. $425 T338

Grayslake Campus 13 Sessions A. Beard

CHILDCARE SKILLS: DEVELOPMENT & PERSONALITY TRAITS Would you like to prepare for a job in a childcare center? Learn the types of personality and character traits that are important in caring for children from infancy to pre-school age. Having a better understanding of the children in your care will prepare you to understand each development stage from infancy through pre-school. Some activities include how to prepare nutritional meals and snacks, safety and sanitation guidelines, and how to apply developmental and age appropriate behavior reinforcements.

4555 PPSP 12-001 Tuesday, September 11 to Thursday, December 13 12:30-1:30 p.m. $425 T323

Grayslake Campus 26 Sessions G. Johnson

New Site!

4566 PPSP 3-001 Wednesdays, September 12 to December 12 10:30 a.m.-12:20 p.m. $425 V232 22

Southlake Campus 13 Sessions G. Johnson QUESTIONS? CALL (847) 543-2615

Online Classes Online Courses Professional Convenient Affordable Learn a new skill or improve existing ones with interactive online courses for the most in-demand topics. Pick the learning style that best suits your needs!

Take online courses anywhere and when it’s most convenient for you.

A small sample of the course topics offered through Continuing Professional Development:

Computer skills • Workplace skills such as keyboarding • Microsoft Word, Excel, PowerPoint and Access • Adobe Photoshop, Dreamweaver, Illustrator and InDesign • Certification Prep • Database design and management

Green Technology • Going Green at Work • Purchasing Green

Business skills • Communication • Management • Workplace Writing • Working with Difficult People

Sales and Marketing • Effective Selling • Designing Websites • Internet Marketing • Writing Persuasive Text

Online courses provided by Learning Style Preference: Instructor-led: Patient, experienced professionals lead instruction.

Learn from the comfort of your computer.

Complete flexibility: Course work is completed independently based on your schedule.

Work when you want, where you want.

Course Provider: Instructor-led Courses • Hundreds of engaging courses • Most courses meet for 6 weeks (12 lessons) • Classes start every month • Start as low as $99

Self-paced Tutorials • Hundreds of self-paced courses • Start when you want • Self-directed courses – you set the pace • Range from $99 – 399

Online Courses for Educators Additional online courses for educators (offered through VESi) are convenient, affordable, and effective.

Earn CPDUs for as little as $199 per course.

Complete Educator Online course listing on page 20.

VISIT WPDI.CLCILLINOIS.EDU/SBDC FOR MORE INFORMATION.

See page 15 for additional UGotClass Online classes for those seeking specific business skills.

Visit www.ed2go.com/clc for more information or to find a specific course.

For registration details or to learn more call (847) 543-2615 or visit wpdi.clcillinois.edu/professional/online.

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Illinois Small Business Development Center Visit: wpdi.clcillinois.edu/sbdc Call: (847) 543-2033 Email:illinoisSBDC@clcillinois.edu

START STRONG. STAY STRONG. GROW STRONG. Starting or growing a small business is exciting; you don’t have to go it alone!

Let the experts at the IL Small Business Development Center (IL SBDC) guide you to success.

The IL SBDC assists Lake County small business owners start and grow businesses through workshops and FREE one-on-one advising sessions.

The IL SBDC is your trusted business advisor, resource and partner in the success of your business.

The IL SBDC has assisted small businesses grow and succeed for over a quarter of a century.

The Illinois Small Business Development Center (IL SBDC) is funded in part through a cooperative agreement with the Illinois Department of Commerce & Economic Opportunity, the U.S. Small Business Administration, and the College of Lake County. All SBA programs are extended to the public on a nondiscrimination basis. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.

Please contact the center at (847) 543-2033 or TDD: (847) 223-0134.

24

IL SBDC’s services include: • FREE one-on-one business advising and coaching with noted experts • Assistance in developing business plans and financial statements • International Trade consulting services • Aid in forming strategic marketing plans • Support in securing loans with local lenders and service providers • Spanish-speaking advisors and workshops available • Interactive, low-cost workshops. Complete course descriptions and information are on the following pages.

Small Business Workshops Start-Up & Business Planning START STRONG SERIES Attention aspiring entrepreneurs and start-ups. This series of workshops will identify the steps to take to build your business on a firm foundation. Topics include: Are You Ready for Entrepreneurship; Starting a Business in Illinois; Building Your Professional Team; and Business Plans Made Easy. You will receive the best advice from seasoned professionals with winning firms and wide spread recognition for their personal and professional success. Join them on the road to success. Series of four (4) workshops valued at $225 for $175 4812 TBSM 2-800 $175 August 7 to October 2

4832 TBSM 10-815 Thursday, August 9 6:00 p.m.-7:30 p.m. $25

WEBINAR

4313 TBSM 10-803 Tuesday, September 11 9:30 a.m.-11:00 a.m. $25

WEBINAR

WEBINAR

4314 TBSM 10-804 Thursday, September 13 6:00 p.m.-7:30 p.m. $25

WEBINAR

WEBINAR

4315 TBSM 10-805 Tuesday, October 9 9:30 a.m.-11:00 a.m. $25

WEBINAR

4316 TBSM 10-806 Thursday, October 11 6:00 p.m.-7:30 p.m. $25

WEBINAR

4307 TBSM 11-806 $50 November 6-13

ONLINE

4308 TBSM 11-807 $50 November 20-27

ONLINE

4309 TBSM 11-808 $50 December 4-11

ONLINE

LIVE WEBINARS 4830 TBSM 11-809 Tuesday, August 14 6:00 p.m.-7:30 p.m. $50 4737 TBSM 11-810 Tuesday, September 18 6:00 p.m.-7:30 p.m. $50

ONLINE

4815 TBSM 2-803 ONLINE $175 September 18 to November 13

STARTING A BUSINESS IN ILLINOIS Starting a business in Illinois isn’t as simple as pressing a button. There are laws, regulations and reports a company must abide by and produce. We will discuss important aspects of business ownership and receive handouts that include information on agencies to contact. Don’t be sorry, be safe. Learn what is required to start a business in Illinois.

4816 TBSM 2-804 ONLINE $175 October 2 to November 27

4310 TBSM 10-800 $25 July 31 to August 7

ONLINE

4817 TBSM 2-805 ONLINE $175 October 16 to December 11

4311 TBSM 10-801 $25 August 14-21

ONLINE

4818 TBSM 2-806 ONLINE $175 October 30 to December 25

4312 TBSM 10-802 ONLINE $25 August 28 to September 4

4813 TBSM 2-801 ONLINE $175 August 21 to October 16 4814 TBSM 2-802 ONLINE $175 September 11 to November 6

ARE YOU READY FOR ENTREPRENEURSHIP? Are you ready to start your own business? Before you take the leap, review the advantages and disadvantages of business ownership. What are the critical success factors that you need to focus on as you start your journey of self-employment? At the conclusion, you will know if you are ready to start a business now or if you need to prepare so you can in the future.

4301 TBSM 11-800 $50 August 7-14

ONLINE

4302 TBSM 11-801 $50 August 21-28

ONLINE

4303 TBSM 11-802 $50 September 11-18

ONLINE

4304 TBSM 11-803 ONLINE $50 September 25 to October 2 4305 TBSM 11-804 $50 October 9-16

ONLINE

4306 TBSM 11-805 $50 October 23-30

ONLINE

BUILD YOUR PROFESSIONAL TEAM An entrepreneur’s success is often dependent on the professional team that supports the small business; the lawyer, accountant, banker, insurance agent, and SBDC advisor. In this series, small business professionals present information that a small business owner needs to know about legal, accounting, risk management, banking, and the Illinois Small Business Development Center at the College of Lake County. By taking this course, you will strengthen the relationships and talk their language.

4317 TBSM 10-807 $25 September 18-25

ONLINE

4319 TBSM 3-800 $75 August 7-21

4318 TBSM 10-808 $25 October 2-9

ONLINE

4320 TBSM 3-801 ONLINE $75 August 21-September 4

4738 TBSM 10-809 $25 October 16-23

ONLINE

4321 TBSM 3-802 $75 September 11-25

4739 TBSM 10-810 ONLINE $25 October 30 to November 6 4740 TBSM 10-811 $25 November 13-20

ONLINE

4741 TBSM 10-812 ONLINE $25 November 27 to December 4 4742 TBSM 10-813 $25 December 11-18

LIVE WEBINARS 4831 TBSM 10-814 Tuesday, August 7 9:30 a.m.-11:00 a.m. $25

VISIT WPDI.CLCILLINOIS.EDU/SBDC FOR MORE INFORMATION.

ONLINE

ONLINE

ONLINE

4322 TBSM 3-803 ONLINE $75 September 25 to October 9 4323 TBSM 3-804 $75 October 9-23

ONLINE

4324 TBSM 3-805 ONLINE $75 October 23 to November 6 4325 TBSM 3-806 $75 November 6-20

ONLINE

4326 TBSM 3-807 ONLINE $75 November 20 to December 4 WEBINAR

4327 TBSM 3-808 $75 December 4-18

ONLINE

25

Small Business Workshops

Career & Workforce—Small Business SMART START TO YOUR SMALL BUSINESS Starting your own business is exciting and liberating, but it can also be scary, confusing and risky.

Attending this workshop is your first step on the road to success. The seminar provides valuable advice and information concerning the basics of the business world and how they affect your business. Learn how to determine the type of legal structure that is best for your business, how to prepare and present your business plan, determine and apply business feasibility, what financial assistance is available to you, how to analyze your profit and loss statement and explore break-even analysis.

4829 TBSM 7-001 Thursday, October 25 6:30 p.m.-9:30 p.m. $35 Room V222

BUSINESS PLANS MADE EASY Do you need a business plan and do not know where to start? Every business needs a way to stay focused, on track for growth and ready for the ever-changing business climate. Business Plans Made Easy is designed to remove the intimidation and build a workable plan in a systematic, step-by-step way. By the end of this course, you will have your own personal business plan that can be your roadmap for success.

Includes 1.5 hour live webinar orientation 4749 TBSM 1-800 ONLINE $75 August 21 to September 18 Tuesday, August 21 2:00 p.m.-3:30 p.m.

WEBINAR 4750 TBSM 1-801 ONLINE $75 September 11 to October 9 Tuesday, September 11 2:00 p.m.-3:30 p.m.

WEBINAR 4751 TBSM 1-802 ONLINE $75 September 25 to October 23 Tuesday, September 25 2:00 p.m.-3:30 p.m.

WEBINAR 4752 TBSM 1-803 ONLINE $75 October 9 to November 6 Tuesday, October 9 2:00 p.m.-3:30 p.m.

WEBINAR 4753 TBSM 1-804 ONLINE $75 October 23 to November 20 Tuesday, October 23 2:00 p.m.-3:30 p.m.

WEBINAR 4754 TBSM 1-805 ONLINE $75 November 6 to December 4 Tuesday, November 6 2:00 p.m.-3:30 p.m.

WEBINAR 4755 TBSM 1-806 ONLINE $75 November 20 to December 18 Tuesday, November 20 2:00 p.m.-3:30 p.m.

WEBINAR 26

Southlake Campus 1 Session Bard

VETERANS EXPLORING FRANCHISE OWNERSHIP Did you know that there are strong parallels between military experience and franchising? Both run on systems and processes, and offer extensive training and support. This educational workshop is for veterans only-- transitioning, retiring or unemployed, who are looking for honest, accurate information about franchise ownership in order to make an informed decision about their future. Franchises are small businesses that create JOBS and over 400 franchisors offer discounts for veterans because they want YOU. Learn what questions to ask; how to evaluate franchise opportunities, and what funding options are available.

4845 TBSM 47-001 Wednesday, November 7 7:00 p.m.-9:00 p.m. $30 Room V222

Southlake Campus 1 Session Pollock

BOOT CAMP FOR ENTREPRENEURS Are you a business owner? Local experts will lead this intense full-day workshop on what you need to know to operate a successful new business. Topics include: Pricing strategies for profitability; Marketing for success; Identifying key legal essentials for a sound organization; Defining your authentic leadership vision for greater success; Building awareness of your company products or services through effective business communications; Recognizing insurance requirements; and Understanding key issues to bank financing. It's everything a new business owner needs to make smart informed decisions.

4860 TBSM 12-001 Wednesday, September 19 8:00 a.m.-4:30 p.m. $125 Room V336

Southlake Campus 1 Session

EXECUTIVES EXPLORING FRANCHISE OWNERSHIP This workshop will open your eyes to the opportunity of franchise ownership, the myriad of business models, concepts and licenses to choose from, and the skillsets and capital needed to get started. Weigh the pros & cons: employee, independent business owner, or franchise owner. There are 3,500 franchises to choose from. Start with a vision, determine your goals and identify the components of a successful franchise system. We will take a look at if the Federal Trade Commission & Franchise Disclosure Documents protect you, recession resistant concepts and funding options.

4846 TBSM 48-001 Wednesday, September 26 7:00 p.m.-9:00 p.m. $30 Room V222

Southlake Campus 1 Session Pollock

Business Growth & Development GROW STRONG SERIES Attention business owners, CEO’s and President’s. This series of workshops work together to provide a plan that will take your business to the next level of success.

Topics include: Strategic Planning for Small Business; Cash Flow – Lifeblood of Your Business; Marketing for Success and Building Your Business by Building Relationships. Each e-training will provide additional information and perspective on priorities to set as you expand your business. Series of four (4) workshops valued at $240 for $200.

4804 TBSM 40-800 ONLINE $200 August 7 to September 11 4805 TBSM 40-801 ONLINE $200 August 21 to September 25 4806 TBSM 40-802 ONLINE $200 September 11 to October 16 4807 TBSM 40-803 ONLINE $200 September 18 to October 23 4808 TBSM 40-804 ONLINE $200 October 2 to November 6 4809 TBSM 40-805 ONLINE $200 October 16 to November 20 4810 TBSM 40-806 ONLINE $200 October 30 to December 4

Khorshid

QUESTIONS? CALL (847) 543-2033

Small Business Workshops STRATEGIC PLANNING FOR SMALL BUSINESS Strategic Planning introduces processes that focus on the four strategic areas common to all small businesses: Operations, Marketing, Finance, and People. The STAR process will develop a one-page strategic plan and a one-page action plan that can propel a business to higher levels of success. Join other small business owners to learn new processes and techniques that focus "on" your business.

4774 TBSM 9-800 $100 August 7-21

ONLINE

4777 TBSM 9-803 ONLINE $100 September 18 to October 2 4778 TBSM 9-804 $100 October 2-16

ONLINE

4779 TBSM 9-805 $100 October 16-30

ONLINE

4780 TBSM 9-806 ONLINE $100 October 30 to November 13 4781 TBSM 9-807 $100 November 13-27

4800 TBSM 5-807 $50 October 23-30

ONLINE

4790 TBSM 42-807 $50 November 13-20

4801 TBSM 5-808 $50 November 6-13

ONLINE

4791 TBSM 42-808 ONLINE $50 November 27 to December 4

4802 TBSM 5-809 $50 November 20-27

ONLINE

4792 TBSM 42-809 $50 December 11-18

4803 TBSM 5-810 $50 December 4-11

ONLINE

ONLINE

ONLINE

ONLINE

4775 TBSM 9-801 ONLINE $100 August 21 to September 4 4776 TBSM 9-802 $100 September 11-25

4789 TBSM 42-806 ONLINE $50 October 30 to November 6

ONLINE

4782 TBSM 9-808 ONLINE $100 November 27 to December 11

CASH FLOW - LIFEBLOOD OF YOUR BUSINESS Cash is often referred to as the lifeblood that enables a business to survive and prosper, and this is not without reason. While a business can survive for a short time without sales or profits, without cash it will die, so ready cash is the primary indicator of business health. For this reason the inflow and outflow of cash needs careful monitoring and management if the business is to stay healthy. Cash is King!

4164 TBSM 42-800 $50 August 7-14

ONLINE

4783 TBSM 42-801 $50 August 21-28

ONLINE

4784 TBSM 42-802 $50 September 11-18

ONLINE

MARKETING FOR SUCCESS Marketing your product or service can seem overwhelming with the many choices available to you.

What will work for you varies over time and is based on an every changing landscape which involves technology, economics, demographics, and other diverse internal and external factors. Build your plan based on sound advice and a clearer understanding of marketing terminology.

4793 TBSM 5-800 $50 July 31 to August 7

ONLINE

4794 TBSM 5-801 $50 August 14-28

ONLINE

4795 TBSM 5-802 ONLINE $50 August 28 to September 4 4796 TBSM 5-803 $50 September 18-25

ONLINE

4797 TBSM 5-804 $50 October 2-9

ONLINE

4798 TBSM 5-805 $50 October 9-16

ONLINE

LIVE WEBINAR 4799 TBSM 5-806 Tuesday, October 9 6:00 p.m.-8:00 p.m. $50

WEBINAR

ONLINE COURSE INFORMATION These are self-paced online courses that cannot be accessed through Blackboard.

Please contact the SBDC for access information for the online course.

Call (847) 543-2680 or email illinoisSBDC@clcillinois.edu.

Visit wpdi.clcillinois.edu/sbdc/online for more online courses.

Online classes sponsored by

4785 TBSM 42-803 ONLINE $50 September 25 to October 2 4787 TBSM 42-804 $50 October 2-9

ONLINE

4788 TBSM 42-805 $50 October 16-23

ONLINE

VISIT WPDI.CLCILLINOIS.EDU/SBDC FOR MORE INFORMATION.

27

Small Business Workshops BUILD YOUR BUSINESS BY BUILDING RELATIONSHIPS It does not always require money to increase production levels and promote higher sales. Building successful relationships with employees, venders, and customers is vital to the success of an organization.

Understanding the basics of relationship management is an inexpensive way to increase profits by working more efficiently and effectively.

4819 TBSM 55-800 $40 August 7-14

ONLINE

4820 TBSM 55-801 $40 August 21-28

ONLINE

4821 TBSM 55-802 $40 September 11-18

ONLINE

Career & Workforce—Small Business ONLINE COURSE INFORMATION These are self-paced online courses that cannot be accessed through Blackboard.

Please contact the SBDC for access information for the online course.

Call (847) 543-2680 or email illinoisSBDC@clcillinois.edu.

Visit wpdi.clcillinois.edu/sbdc/online for more online courses.

4823 TBSM 55-804 $40 October 9-16

ONLINE

4824 TBSM 55-805 $40 October 16-23

ONLINE

4825 TBSM 55-806 ONLINE $40 October 30 to November 6 ONLINE

4827 TBSM 55-808 ONLINE $40 November 27 to December 4 4828 TBSM 55-809 $40 December 11-18

Grayslake Campus 1 Session Wall

Legal Aspects of Business Ownership

ONLINE

Accounting & Finance BASIC RECORDKEEPING FOR SMALL BUSINESS Accurate and complete records are a must for all business owners to succeed and meet government tax requirements. Learn how to read a balance sheet, income statement, and projected cash flow statement.

Additionally, understand the use of financial ratios and comparative analysis to measure your business' progress and identify when to make adjustments.

4300 TBSM 6-001 Wednesday, November 14 6:30 p.m.-9:30 p.m. $40 Room T326

Grayslake Campus 1 Session Oldenburg

QUICKBOOKS MODULE 1 – A PRACTICAL INTRODUCTION This class is designed for users who have less than six months’ experience working with QuickBooks. Topics include setup of new files, processing banking, accounts receivable and accounts payable transactions, reconciliation of bank and credit card accounts and running basic financial reports.

Prerequisite: Able to use Microsoft Windows products.

28

4163 TBSM 21-001 Tuesday, October 16 6:00 p.m.-10:00 p.m. $100 Room T338

Online classes sponsored by

4822 TBSM 55-803 ONLINE $40 September 25 to October 2

4826 TBSM 55-807 $40 November 13-20

QUICKBOOKS - MODULE 2 - INTERMEDIATE In this QuickBooks Module you will learn to analyze financial data to better understand your business; how to create and customize reports; how to track and pay sale tax; and payroll functions including setting up payroll, overview of payroll tracking and payment process for payroll taxes.

4161 TBSM 20-001 Tuesday, September 11 & Thursday, September 13 6:00 p.m.-10:00 p.m. $150 Room T338

Grayslake Campus 2 Sessions

4162 TBSM 20-002 Wednesday, October 3 8:00 a.m.-5:00 p.m. $150 Room T338

Grayslake Campus 1 Session

Wall

Wall

PROTECTING YOUR BUSINESS, YOURSELF AND YOUR ASSETS Business owners and those going into a business venture will be provided with important information concerning significant issues that must be considered by every business venture. Consideration and resolution of those issues in an appropriate manner for each business venture builds a solid foundation for growth and success. The series will afford participants with insight into each issue and an opportunity to discuss each of them with experienced business advisors.

FORMATION OF BUSINESS 4848 TBSM 46-001 Southlake Campus Tuesday, August 28 1 Session 8:00 a.m.-9:30 a.m. $10 Room V302 Ginsburg BUY-SELL AGREEMENTS 4849 TBSM 46-002 Tuesday, September 11 8:00 a.m.-9:30 a.m. $10 Room V302

Southlake Campus 1 Session Ginsburg

INTELLECTUAL PROPERTY / PROTECTION 4850 TBSM 46-003 Southlake Campus Tuesday, September 25 1 Session 8:00 a.m.-9:30 a.m. $10 Room V302 Ginsburg EMPLOYEES VS. INDEPENDENT CONTRACTOR 4851 TBSM 46-004 Southlake Campus Tuesday, October 9 1 Session 8:00 a.m.-9:30 a.m. $10 Room V302 Ginsburg THIRD PARTY RELATIONSHIPS 4852 TBSM 46-005 Southlake Campus Tuesday, October 23 1 Session 8:00 a.m.-9:30 a.m. $10 Room V302 Ginsburg

QUESTIONS? CALL (847) 543-2033

Small Business Workshops IMPORT AND EXPORT 4853 TBSM 46-006 Tuesday, November 6 8:00 a.m.-9:30 a.m. $10 Room V302

Southlake Campus 1 Session Ginsburg

MERGERS & ACQUISITIONS & OTHER GROWTH STRATEGIES 4854 TBSM 46-007 Southlake Campus Tuesday, November 20 1 Session 8:00 a.m.-9:30 a.m. $10 Room V302 Ginsburg CONTINUITY PLANNING / STRATEGY 4855 TBSM 46-008 Southlake Campus Tuesday, December 4 1 Session 8:00 a.m.-9:30 a.m. $10 Room V302 Ginsburg PROTECTING YOUR ASSETS 4856 TBSM 46-009 Southlake Campus Tuesday, December 18 1 Session 8:00 a.m.-9:30 a.m. $10 Room V302 Ginsburg

Marketing & Sales ENGAGEMENT MARKETING Learn how the marketing landscape for small business has changed and how to make that change work for you by focusing on key ideas: word of mouth in a social world, the engagement marketing cycle and how your audience can use that engagement to drive social visibility that will bring customers back through their door and introduce new prospects to their business.. Discover “why” engagement matters and how engagement drives social visibility. Learn “how” engagement happens through one of the primary tools of on-line and social engagement – Facebook. The power of Facebook can be beneficial in bringing customers back through the door or to reach your next great customer.

4839 TBSM 13-001 Wednesday, October 10 8:30 a.m.-10:00 a.m. $20 Room R228

Southlake Campus 1 Session Robinson

SEARCH ENGINE OPTIMIZATION FOR SMALL BUSINESS

Search Engine Optimization (SEO) is an Internet marketing process that increases traffic to your web site by improving your position in the results of searches. Become more visible and make your presence known in the digital marketplace.

INTRODUCTION TO SEARCH ENGINE OPTIMIZATION Learn how to make your presence known in a digital marketplace. Introduction to Search Engine Optimization (SEO) through proper use of your web site structure, keywords, header tags, Meta tag titles and Meta descriptions, directory submission, organic versus paid search, impact of quality content, web analytics, and proper link building. This class will concentrate on basic terminology and online examples.

4771 TBSM 28-001 Thursday, November 1 6:30 p.m.-9:30pm $35 Room T326

VISIT WPDI.CLCILLINOIS.EDU/SBDC FOR MORE INFORMATION.

Grayslake Campus 1 Session

INTERMEDIATE SEARCH ENGINE OPTIMIZATION So you have learned the basics, now take it a step further with more advanced techniques through use of articles, directories, backlinks, forums, newsgroups, video, and more. This class will venture deeper into online tools and creative working examples.

Prerequisite: Intro class or working knowledge.

4772 TBSM 28-002 Thursday, November 8 6:30 p.m.-9:30pm $35 Room T326

Grayslake Campus 1 Session Soto

ADVANCED SEARCH ENGINE OPTIMIZATION Prerequisite: Intermediate class or strong working knowledge. Hands-on computer class.

4773 TBSM 28-003 Thursday, November 15 6:30 p.m.-9:30pm $35 Room T338

Grayslake Campus 1 Session Soto

Soto

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Small Business Workshops SOCIAL MEDIA FOR SMALL BUSINESS

How to use Facebook, Twitter and LinkedIn to increase your brand visibility 140 characters at a time.

INTRODUCTION TO SOCIAL MEDIA Learn how Facebook, Twitter and LinkedIn can increase your brand visibility, building your small business by engaging your customers, being positive, popular, current and active. This class will concentrate on basic terminology and online format structure.

4768 TBSM 29-001 Thursday, October 4 6:30 p.m.-9:30 p.m. $35 Room T326

Grayslake Campus 1 Session Soto

Career & Workforce—Small Business INCREASE YOUR SALES STRATEGY IQ Create sales strategies that sell. This workshop will introduce you to the sales audit process and help you identify what might be keeping your business from achieving its highest potential. Start by reviewing strategic issues, goals and values, and finish with tactical examples. Evaluate the steps of the sale and systems. This class will help you recognize ways to integrate and leverage your sales process to drive revenues and efficiencies.

4844 TBSM 41-001 Thursday, November 8 6:30 p.m.-8:30 p.m. $30 Room V222

Southlake Campus 1 Session Slupe

INTERMEDIATE SOCIAL MEDIA You are using Facebook, Twitter, and LinkedIn - now what? We will discuss advanced strategies and target specific networks. This class will venture deeper into online tools and creative working examples to draw people to your Website.

Prerequisite: Introduction or working knowledge.

POWER BRANDING In this dynamic and interactive workshop, you will learn how to develop a powerful brand that will act as both a potent competitive weapon and a strong internal unifying force. The session includes many examples and applications to your business and teaches the guiding principles that will enable you to hone your brand, use it as a business building tool and leverage your marketing dollars to go further and work harder.

4769 TBSM 29-002 Thursday, October 11 6:30 p.m.-9:30 p.m. $35 Room T326

4298 TBSM 54-001 Thursday, September 6 8:00 a.m.-10:00 a.m. $35 Room T326

Grayslake Campus 1 Session Soto

ADVANCED SOCIAL MEDIA This hands-on class will tie together all social media profiles and teach you how to make them work together to build your business.

Prerequisite: Intermediate class or strong working knowledge. Hands-on computer class.

4770 TBSM 29-003 Thursday, October 18 6:30 p.m.-9:30 p.m. $65 Room T338

4299 TBSM 54-002 Thursday, September 27 3:30 p.m.-5:30 p.m. $35 Room V120

Grayslake Campus 1 Session Bailen Southlake Campus 1 Session

International Trade WEBSITE & SOCIAL MEDIA GLOBALIZATION This workshop will help you utilize the tools already at your fingertips to strengthen opportunities in the global marketplace. Incorporate ideas for your website making it more globally friendly to attract foreign buyers. Discover similarities and differences of social media usage around the world, developing strategies that you can utilize for your company. Discussions to include: SEO strategies, website designs, elevating your company’s global image, and marketing to various cultures.

4847 TBSM 91-001 Wednesday, September 26 9:00 a.m.-12:00 p.m. $50 Room R228

Southlake Campus 1 Session Mayorga

EXPORT BASICS Where will your next customer come from? Explore how exporting can grow your business. This workshop will discuss determining a product’s export potential, assessing a company’s export readiness and developing an export plan & strategy. Be proactive and take steps to grow your business. Fee includes a Continental Breakfast and cost of book valued at $22.

4758 TBSM 92-001 Wednesday, October 10 9:00 a.m.-12:00 p.m. $50 Room T326

Grayslake Campus 1 Session Nystrom

Bailen

Grayslake Campus 1 Session Soto

SUPERCHARGING YOUR FACEBOOK MARKETING It’s no secret that Facebook has become a huge part of how people interact with each other, share ideas, and interact with the brands they like. Too many businesses aren’t seeing results from their Facebook marketing efforts because they are posting content rather than using Facebook as a marketing tool. Develop a plan to turn “fans” into customers and drive more “likes and shares” into more business. Learn how to leverage Facebook to grow your business.

4840 TBSM 23-001 Wednesday, November 14 8:30 a.m.-10:00 a.m. $20 Room R228 30

Southlake Campus 1 Session Robinson QUESTIONS? CALL (847) 543-2033

Small Business Workshops GLOBAL LOGISTICS AND COMPLIANCE This program will provide an overview of export controls and regulations mandated by agencies of the Federal Government and will discuss Export Shipping Documentation, Harmonized Tariff, and Global Shipping and Distribution Strategies.

4760 TBSM 95-001 Wednesday, October 24 9:00 a.m.-12:00 p.m. $50 Room R228

Southlake Campus 1 Session Frantz

GLOBAL HUMAN RESOURCES This roundtable program will focus on giving an exporter an overview of the different employment laws and norms in other countries, methods of recruiting talent in local markets, employee compensation and development.

4762 TBSM 96-001 Wednesday, November 14 9:00 a.m.-12:00 p.m. $50 Room T326

Pliego

EXPORT COMPLIANCE BEYOND THE BASICS! This is a fast paced export compliance class designed for exporters, shippers and manufacturers who are interested in training their staff on rules and regulations for export. You will learn about Government entities and their oversight, major export compliance control issues, Bureau of Industry and Security (BIS), Office of Foreign Asset Control, Customs and Border Patrol (CBP-Export), Census Bureau Electronic Export Invoice (EEI), and export documentation (compliance focused), corporate policies and concerns.

4375 TBSM 97-001 Tuesday, September 18 8:00 a.m.-12:00 p.m. $89 Room V336

Southlake Campus 1 Session Waller

IMPORT COMPLIANCE AND OTHER GOVERNMENT AGENCY (OGA) AWARENESS This seminar provides both novice and experienced import compliance professionals with an in-depth education on import control regulations.You will learn about general import/export compliance, classifying your commodity, the import process of purchasing agreements and orders, Incoterms - definitions, classifications, terms and conditions, new import regulations on consumer product safety, why you should become a C-TPAT, and FDA new import regulations.

4372 TBSM 98-001 Thursday, October 4 8:00 a.m.-12:00 p.m. $89 Room V328

Attention Small Business Owners!

Grayslake Campus 1 Session

Join the Small Business CEO Advisory Board Gain valuable business advice by sharing your experiences in a “CEO Think Tank.”

This Board meets over breakfast (7:30-9 a.m.) the first Wednesday of each month September through June.

Cost: $350 – includes meals University Center of Lake County / Grayslake

Act quickly!

Applications must be received by August 28, 2012.

Call (847) 543-2033 or visit wpdi.clcillinois.edu/sbdc for details and an application.

STRATEGIC PLANNING FOR GLOBAL MARKETS “In the five years before the crisis, real [US] exports of goods and services increased by over 30 percent cumulatively.”

Source: Carnegie Endowment.

Join the 17,800 Illinois businesses selling products overseas. 88% are classified as small and medium sized businesses. This interactive workshop will illustrate the importance of careful planning to enter the global market. It will feature a case study highlighting the steps necessary to achieve greater results in international business.

4373 TBSM 99-001 Thursday, September 20 8:00 a.m.-11:30 a.m. $60 Room T326

Southlake Campus 1 Session

ONLINE COURSE INFORMATION These are self-paced online courses that cannot be accessed through Blackboard.

Please contact the SBDC for access information for the online course.

Call (847) 543-2680 or email illinoisSBDC@clcillinois.edu.

Visit wpdi.clcillinois.edu/sbdc/online for more online courses.

Online classes sponsored by

Grayslake Campus 1 Session Bonvoisin

Access to webinars will be emailed to you prior to event.

Waller

VISIT WPDI.CLCILLINOIS.EDU/SBDC FOR MORE INFORMATION.

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How to Register 1. Submit a Student Admission Form New students and students who have not attended classes in two years must submit a Student Admission Form in one of two ways: INTERNET: www.clcillinois.edu/applyconted.asp IN PERSON: At the Admissions and Records Office Room B101on the Grayslake Campus

2. Obtain CLC ID Number and Create myLogin Allow two working days to process your admission form application. You will receive your CLC student ID number in the mail. Visit www.clcillinois.edu/register to create your login.

3. Register for Classes

By Internet at www.clcillinois.edu/register When you are ready to select your classes, use the CLC Classes By Term. You must specify the semester and then a subject, such as English, to view the classes available. To select a subject area click on the magnifying glass and then press the ‘Look Up’ button. When you find a specific class section you want, make note of the four-digit class number.

You may register on the Web or in person in the Admissions office, B101 at the Grayslake Campus, the Student Services office at the Lakeshore Campus or the main office at the Southlake Educational Center.

Online Self-Service requires that you have created myLogin. Once you have logged in, use the menu of options to add or drop classes, view your schedule, view grades or an unofficial transcript and use many other options. When you add or drop a class, check for a 'success' or 'error' message. Most errors are due to prerequisites not met or enrollment holds.

4. Pay Tuition and Fees To avoid being dropped from classes for non-payment, you must pay in full or enroll in the college’s FACTS installment tuition payment plan by your due date.

Check the amount of your bill online by logging into myStudentCenter and selecting the “View, Pay or Setup FACTS Plan” link. Financial aid is not available for Continuing Education classes.

Where to Register • By Web from anywhere www.clcillinois.edu/register • Grayslake Campus 19351 West Washington Street, Grayslake • Lakeshore Campus 111 North Genesee Street, Waukegan • Southlake Campus 1120 South Milwaukee Avenue, Vernon Hills

Visit wpdi.clcillinois.edu or call (847) 543-2615 for information 32

Pre-registration is required for all classes. Classes fill quickly so register early!

Refund information: Students who withdraw from certificate programs or series offered by Continuing Professional Development prior to the first day of class will receive a 100% refund. Refunds for withdrawals after the first day of class, but within the first 15% of the class, will be applied by CPD minus the cost of any materials returned in less than new condition.

Note: Continuing Education Vocational Credits do not apply to any degree or certificate program offered at the college in the academic divisions. Vocational credits will not be added to a student’s academic credit hours or included in the GPA. Students receive a grade of P (Pass) or N (No Pass). Call the department at (847) 543-2615 for additional information.

Payment Information Visit wpdi.clcillinois.edu/register or call (847) 543-2615 for information.

SBDC students should call (847) 543-2033

Campus Maps and General Information Visit www.clcillinois.edu/about or call (847) 543-2615.

The Workforce and Professional Development Institute (WPDI) is dedicated to meeting your professional training needs.

• Client Solutions – customized training (847) 543-2615 wpdi.clcillinois.edu/solutions • Continuing Professional Development – open enrollment courses (847) 543-2615 wpdi.clcillinois.edu/professional • Judicial Services – community services (847) 543-2185 (courses) (847) 543-2100 (volunteering) wpdi.clcillinois.edu/judicial • Illinois Procurement Technical Assistance Center – Government Contracting (847) 543-2025 wpdi.clcillinois.edu/ptac • Illinois Small Business Development Center – Small Business (847) 543-2033 wpdi.clcillinois.edu/sbdc

Follow WPDI

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Judicial Services Growing a Safer Community Teen Driving + Texting = Disaster The number one cause of death for drivers ages 15 to 24 is motor vehicle crashes. “A new generation of drivers sees cars as an extension of their plugged-in lives, with iPods, DVD players and other gadgets.”

- USA Today (2/17/09)

Cell Phone Users* • •

Are four times more likely to be involved in a crash that involves injury Are four times more likely to be involved in a crash that involves property damage • Are 75 percent more likely to commit a traffic violation Would you allow your child to engage in behaviors that were four times more likely to result in injury?

Partnering with the 19th Judicial Circuit Court for over 20 years offering National Safety Council award-winning Defensive Driving Courses • Over 450,000 students trained • Proven to save lives and prevent injuries • 10 Instructor of the Year recipients

Making Lake County a safer place to live, work or play

Give your teen driver life-saving defensive driving tools from the National Safety Council’s Alive at 25 training offered through Judicial Services at the College of Lake County.

Don’t become a statistic. Enroll in a defensive driving class to protect your life and your family’s.

Visit: http://wpdi.clcillinois.edu/judicial/AliveAt25.asp Call: (847) 543-2185

For more information: • Visit: wpdi.clcillinois.edu/judicial • E-mail: judicialservices@clcillinois.edu • Call: (847) 543-2185 (courses) • Call: (847) 543-2100 (volunteering) *Statistics from the National Safety Council.

WPDI

Workforce and Professional Development Institute

College of Lake County 19351 West Washington Street Grayslake, Illinois 60030-1198

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Client Solutions Growing Organizations

by Growing People

Customized Training Your company’s specific goals will be met by our experienced staff as they design programs specific to your training needs, issues, and scheduling concerns. We deliver training that is dynamic, impactful, and relevant provided by industry experts.

Training topics include: • Customer service • Computer skills • Wellness

• Management development • Communication skills • More

Client Solutions Offers National Training Solutions through Global Corporate College Client Solutions Offers National Training Solutions through Global Corporate College As one of the founding members of the Global Corporate College (GCC), Client Solutions offers corporations the delivery of consistent training across multiple locations – nationwide and even worldwide.

WPDI

Workforce and Professional Development Institute

College of Lake County 19351 West Washington Street Grayslake, Illinois 60030-1198

Get the Results You Need Bring the powerful, results-driven training and consulting programs to your organization and show your employees that you’re serious about their professional growth and achieving organizational goals and objectives.

• Increased productivity • Improved profitability • Reduced employee turnover • Improved employee satisfaction • Enhanced company image and more Call (847) 543-2615 to speak to an Account Executive.

For more information: • Visit: wpdi.clcillinois.edu/solutions • Call: (847) 543-2615 • E-mail: corporatetraining@clcillinois.edu C

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Illinois Procurement Technical Assistance Center Growth Through Government Contracting

This is your call to action.

Is the government buying what you are selling?

Call (847) 543-2025 and schedule a meeting. Take advantage of this resource and explore the government marketplace.

Ask questions, get an understanding of the process, and see what is being purchased. Your interest just might help you to locate new markets and business opportunities. So we think that one phone call, one email or dropping by to discuss your interests are well worth the times and just may make a sizable difference.

Our number one goal is your success! We are a grant-funded resource with the sole mission of assisting businesses to enter, learn about and compete in the government marketplace. We assist with all aspects of doing business with the government. So-whether you’re interested in the federal market, state, county or municipal contracts or even opportunities with the College, a Housing Authority or other organization-We help!

• Capture the Power of Information – See what the government is buying • Explore the resources available through the Center – Learn how to sell to the government We can help you chart a competitive course to your goals.

Call today – (847) 543-2025

Call today.

For more information: • Visit: wpdi.clcillinois.edu/ptac • Call: (847) 543-2025 • E-mail: illinoisPTAC@clcillinois.edu The Illinois Procurement and Technical Assistance Center (PTAC) program is funded by the Illinois Department of Commerce and Economic Opportunity and the College of Lake County through a cooperative agreement as a service to those members of the business community interested in selling a product or service to the government (federal, state and local).

D

WPDI

Workforce and Professional Development Institute

College of Lake County 19351 West Washington Street Grayslake, Illinois 60030-1198

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College of Lake County 19351 West Washington Street Grayslake, Illinois 60030-1198 CLC Classes (USPS 014-085) is published by the College of Lake County, with issues in April, July, September, November and February. Periodicals postage paid at Grayslake, IL, with additional entries.

POSTMASTER: Send change of address to CLC Classes, College of Lake County, 19351 West Washington Street, Grayslake, IL 60030-1198

ECRWSS RESIDENTIAL CUSTOMER

August 2012 – Volume 18, No. 3

NEW! Veterinary Assistant Training (See page 1 for details)

Take your love of animals and turn it into a career. Learn to assist veterinarians and veterinary technicians as you provide medical care to sick and injured animals.

The course includes experience working in a veterinary care facility.

MAXIMIZING PERFORMANCE: Developing a Committed Healthcare Organization

Join us for breakfast, gain leadership knowledge.

Learn more at a FREE Info session on August 16.

Visit www.clcevents.eventbrite.com to register.

The healthcare workplace has become more behaviorally, educationally, and culturally diverse, and it requires trained leaders who possess strong communication skills who can address the concerns, challenges, and issues found in this unique environment. This workshop, led by Ed Hendricks, renowned leadership expert, will provide an overview of what it takes to be an effective, versatile leader. You will have the tools to put your new skills into practice as soon as you return to work!

This CNE activity is eligible for 1 contact hour for nurses and 1 CE for social workers.

Friday, October 5, 7:30-9:30 a.m.

University Center | Grayslake Campus Cost: $29 (includes breakfast and 1 CNE (nurses) 1 CEU (social workers)

Visit www.clcevents.eventbrite.com to register.

Call (847) 543-2615 for more information.

Space is limited. Registration deadline – September 28

Looking for Personal Enrichment and Leisure Courses? Visit www.clcillinois.edu/noncredit