Classic Lifestyle Magazine 14 - The World Edition

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9 772201 133009

ISSN 2201-1331

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Histtoric Partn nerrsh hip p Qantas-Emirates Luxu ury Le eader Tanya Atkinson Rebel Witth A Causse Kyly Clarke Heave en On Earrth h Villa Sungai Prin nce esss For A Day Harvey Nichols Arabiian n Nigh htss Ultimate Dubai Gayle e Forrce The Real Chris Gale Califo orn nia a Dre eamin ng The Ultimate Holiday Human Nature e Proud To Be An Aussie Join n The e Fight Childhood Obesity A Trrue e Warriorr Natalie Cook Young g And Succce esssful Cristie Gillespie




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PUBLISHER’S NOTES n this year’s ‘World Edition’, Classic Lifestyle Magazine encapsulates one of the most significant alliances on the global stage. As a Qantas Platinum Frequent Flyer and resident of Dubai, I was delighted to hear of the joint alliance between aviation giants, Emirates and Australian owned Qantas.

I

With the partnership offering access to more than 30 destinations in Europe, 98 flights a week out of Sydney and Melbourne, showcasing the world’s largest joint fleet of Airbus A380s, this relationship was a god send. Additionally, Qantas and Emirates combined now provide the ultimate travelling option and experiences, most notably the opening of the new Qantas Singapore Lounges and Emirates’ own exclusive terminal in Dubai. For me, there really isn’t anything else needed. As I’m writing this piece over breakfast at Sydney’s First Class Qantas Lounge and awaiting my QF A380 flight bound for Dubai, it’s humbling to acknowledge the growth of our magazine. It is the first time we have featured a front and back gatefold with Lexus and Armani, highlighting many new business partners and introducing numerous travel destinations including Bali’s Villa Sungai, The W, Ayana Spa, The Kempinski’s Dead Sea and LA’s Hyatt Regency Century Plaza. Our friends at The Rebel Group and Asics are expanding our health and fitness section and assisting our awareness of childhood obesity with new and innovating products for the entire family. Bose continue to astound us with their outstanding technology showcasing their versatile ultra-compact SoundLink Mini Bluetooth speaker. Perfect for sound on the go, it’s a must when travelling.

Nude Creative

Max

Danielle

Rae

Nicole

Publisher Phil Harte - Harte International Consultancy Produced by Nude Publishing, a division of Nude Creative Pty Ltd www.nudepublishing.com.au Art Direction, Editorial & Production Nude Creative hello@nudecreative.com.au www.nudecreative.com.au

Harvey Nichols Dubai captivate us with their glamour and sophistication, showcasing the latest Autumn/Winter Fashion trends and styles, and I managed to have a coffee with the CEO Tanya Atkinson (another Aussie).

Food and Wine Director Max Alfieri

Also as a proud father, my daughter Tayla has contributed over the past three editions reporting on the teenage struggle and now joins the team as a hospitality/business graduate, fast-tracking her way to a great future, having kicked off her chef’s apprenticeship.

Feature Writers Nicole Lenoir-Jourdan Rae Blair Tayla Harte

Finally, sincere thanks must go to all our editors, writers, contributors, sponsors and advertising partners, whom without your support this publication could not have been made possible. Your tireless efforts are all the reason for the success of the Classic Lifestyle Magazine and I am very appreciative.

Tayla

Staff Photographer Danielle Harte

International Sales phil@harteinternational.com Classic Lifestyle Magazine is published by Nude Creative ABN 92 148 963 240, on behalf of Harte International Consultancy Dubai UAE. Nüde Creative & Harte International Consultancy Dubai UAE use due care and diligence in the preparation of this magazine but are not responsible for any mistakes, misprints, omissions or typographical errors. Nude Creative & Harte International Consultancy Dubai UAE print advertisements provided to the publisher but give no warranty and make no representation as to the truth, accuracy or sufficiency of any description, photograph or statement. Nude Creative & Harte International Consultancy Dubai UAE accept no liability for any loss which may be suffered by any person who relies either wholly, or in part, upon any description, photograph or statement contained herein. Nude Creative & Harte International Consultancy Dubai UAE reserve the right to refuse any advertisement for any reason. ©Copyright – no part of Classic Lifestyle Magazine may be reproduced in part or in whole without the written permission of the publisher. No spam. Email addresses are published for professional communications only and do not constitute an invitation to send unsolicited emails.

Stand by for Australia Day 2014, G’Day Dubai.

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QANTAS & EMIRATES BEGIN HISTORIC PARTNERSHIP

Q

antas and Emirates have marked the official start of their historic partnership, with the first Qantas flights departing from Sydney and Melbourne to London via the international hub of Dubai.

The partnership marks a new era for Qantas and Emirates, and a seismic change for global aviation, as the two carriers collaborate to deliver the best network, lounges, frequent flyer benefits and travel experiences. Chief Executive Officer of Qantas, Alan Joyce, said the partnership would make long haul travel more seamless – and faster – for millions of Australians. “From today, our customers from Adelaide, Brisbane, Perth, Melbourne and Sydney have one-stop access to 65 destinations in the Middle East, North Africa, the UK and Europe via the joint Qantas and Emirates network. “By travelling through Dubai, Qantas customers can connect to the extensive Emirates network into Europe and the UK and fly directly to their destination,” said Mr Joyce. “Before today, the Qantas network offered five one-stop codeshare destinations into Europe and the UK with our partners. From today, we offer access to more than 30 destinations in Europe on the combined Qantas and Emirates network. “The new network will cut average journey times by more than two hours from Melbourne and Sydney to the top 10 destinations in Europe,” added Mr Joyce. Combined, the two airlines will offer 98 flights a week between Australia and Dubai. Qantas will continue to operate its A380 services from Sydney and Melbourne through to London. President of Emirates, Tim Clark, said no other aviation partnership offered customers a coordinated premium airline experience like Emirates and Qantas. “The strength of this partnership stems from the fact the Emirates and Qantas brands are an excellent match. Emirates customers using a Qantas lounge or taking a Qantas flight will experience a level of service that is on par with what they expect from Emirates,” he said. “Our two airlines offer the largest joint fleet of Airbus A380s and passengers will be welcomed through the world’s only all-A380 terminal at Dubai International Airport, which is the geographical centrepiece of the partnership. “A major benefit is the range of products we are offering frequent flyers. Customers of either airline can leverage many of their privileges when they fly on the joint network, including earning points, redeeming flights and accessing lounges,” added Mr Clark.

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Customers have already responded very strongly to the partnership, with over 210,000 sectors booked so far on the joint network. Qantas has seen a sixfold increase in bookings to Europe on the joint network in the first nine weeks of sales compared to the same period last year. The number of Emirates customers booked to travel on Qantas’ domestic network is almost seven times higher than under Qantas’ previous partnership arrangement in the same nine week period. The partnership is expected to benefit Australian tourism, with both airlines developing a global marketing campaign to promote Qantas destinations that are now part of the extended Emirates network. New codeshare destinations such as Hobart, Cairns, the Gold Coast and Port Lincoln are now part of the joint network. Qantas is also receiving bookings from customers outside of its traditional markets, including Bangladesh, Pakistan, India and Malaysia, for its flights between Dubai and London. These are Emirates customers opting to fly on codeshare flights operated by Qantas. As part of the Qantas-Emirates partnership, today also marks: - A return to a Middle East stopover for the Kangaroo route (SydneyDubai-London and Melbourne-Dubai-London) following a 30-year absence while it operated via Asia. - Lounge access for eligible Qantas and Emirates passengers into either airline’s network in Australia, Asia, the Middle East, North Africa and the UK and Europe. - Chauffeur Drive for Qantas Business and First Class passengers on flights (matching Emirates’ existing service). - The ability to redeem existing Qantas Frequent Flyer or Emirates Skywards points for flights to 175 destinations worldwide, on both airlines. - Reciprocal status recognition for frequent flyers across both networks (e.g. priority check-in for Qantas Gold Frequent Flyers when flying Emirates). - Harmonised baggage policies, including an increase in Qantas’ Economy checked baggage allowance from 23kg to 30kg.

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LUXURY LEADER TANYA ATKINSON, HEAD OF DEPARTMENT STORES FOR AL TAYER GROUP

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started out in retail when I was 15, selling shoes in a popular store located in the Queen Victoria building in Sydney. It was more of a casual weekend job while I was in high school.

I continued in the fashion retail business while studying for my Bachelor of Commerce (with a major in HR), working for Monsoon, and after graduating university I joined well-known Australian retailer, Cue Design, and started by managing a suburban store, before progressing to become an Area Manager for Australian Capital Territory. I eventually left my position with Australian Capital Territory to pursue HR since it was my specialised area of study, but I was still focused on retail, with a well known jeweller called Goldmark. I entered the luxury department store business in 2000 with David Jones in Australia and loved the environment and experience. I have been working in department stores ever since.

Harvey Nichols – Dubai is almost like my first child as I have nurtured it, and watched it grow and develop from the beginning. Department stores are dynamic and ever changing, no two days are the same and that is exciting. The management of the store has much more input in all functions than with branded boutiques; every day I am involved with issues and matters that cross all functions such as marketing, VM, finance, buying, planning, HR, IT etc. The prospect of working with so many diverse and amazing brands from all corners of the world, too, is something that continues to entice me and is unique to the department store’s environment. Al Tayer Group, is the largest luxury retailer in the Middle East, and I feel very lucky to be part of the group’s dynamic development over the years.

I moved to Dubai in 2005 to open Harvey Nichols - Dubai and it has been a continuously amazing journey. The Middle East is one of the fastest growing luxury retail markets in the world, so it seemed like the perfect move for me to continue to balance growth and success in my career in the luxury retail sector.

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THE WORLD EDITION | 2014


THE WORLD EDITION | 2014

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Photography by Warren & Nick

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CONTENTS

66

Profiles

68

244

190

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10

Luxury Leader | Tanya Atkinson

26

Changing the Way | Peter Edwards

66

Making a Difference | Adrian Slater

68

Gayle Force | Chris Gayle

96

Human Nature

104

Market Metrix

238

Facing the Challenge

264

A Road Less Travelled

270

Young and Successful

Travel & Leisure 82

Avenue of the Stars

115

The Churchill

129

On the QT

145

The Greater Palm Springs

151

Not Just Selamat Pagi

158

Life and the Dead Sea

164

Toast of the Aussie Open

178

Incredible India

213

Ayana Bali

221

Sydney City Retreat the Westin

233

Inner Melbourne Bliss

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265

26

252

CONTENTS Features

202

30

Heaven on Earth

41

Grand Prix Glamour

46

Princess for a Day

58

Arabian Nights

76

Visit USA

72 Wining & Dining

88

258

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124

Gaucho’s Dubai

142

Passion for Coffee

188

Restaurants to Remember

190

Planets Collide

194

Almaz by Momo

202

Winery Wonderland

218

Pioneers of Marlborough

224

The Midas Touch

Technology, Health & Fitness 186

Kyly Clarke

240

Join the Fight

244

Proud History of Innovation

252

A True Warrior

258

Stephanie Rice

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CHANGING THE WAY AUSTRALIANS TRAVEL THE WORLD PROFILE: PETER EDWARDS

No one ever changed the world by doing what everyone else was doing. By running with the pack. Or colouring inside the lines. And while Cover-More may not actually be seeking to change the world, they are certainly seeking to change the way we travel the world by transforming the way we think about travel insurance. Cover-More Group CEO, Peter Edwards, describes the challenge as ‘transforming a commodity into a must-have’. Easy for some, though Cover-More, he asserts, is determined to reach out to all travellers who buy Cover-More travel insurance and not just the ones who need help when they are away from home. ,Q &RYHU 0RUH EHFDPH WKH ÂżUVW WUDYHO LQVXUDQFH FRPSDQ\ LQ the world to include a free Global SIM with their comprehensive travel insurance. “We did this for three key reasons—because we believe Australians should be able to experience more and roam for less when they are overseas, because they should be able to travel with their smartphones and not be afraid of ‘bill shock’ and because we understand what matters for our customers when they are on holidays,â€? Peter Edwards said. Currently, approximately 15% of customers who purchase a Cover-More policy order one of the company’s Global SIMs and, that means, in the seven months following the formal launch of their Global SIM, Cover-More saved their customers more than $3 million in global roaming charges.

“The key reason that we introduced a free Global SIM into our travel insurance product offer was to create a unique customer experience for the traveller. It’s our way of connecting with our customers before, during and after they travel, not just when they need help or when they claim.� Peter Edwards said Cover-More wants to revolutionise the way people think about travel insurance. “We want to offer something special to our customers that enriches their travel experience, makes it safer, alleviates any pain points or hassle and offers unrivalled convenience.

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“Travel rewrites the routine of our lives. Cover-More is determined to rewrite the routine of travel,â€? he said. Âł:KLOH ZH DUH SURXG RI WKH IDFW WKDW ZH ZHUH WKH ÂżUVW WUDYHO insurance provider in the world to offer a free Global SIM with our travel insurance, we are not ones to stand still. “We are doing a number of exciting things to extend our reach and further enhance the customer experience when they travel with Cover-More travel insurance. “Cover-More focuses on delivering compelling customer value and this is equally important in both our existing and new markets. Everything we do has a direct impact on the customers we serve. We obsess with the principle of offering our partners ‘compelling value propositions’ based on our understanding of their behaviour and the behaviour of the customers they serve,â€? he said. Peter Edwards is adamant when he describes Cover-More as not an insurer. “Our DNA is different. “It is grounded in medical assistance for international travellers, our business model is built on best practice, delivered at the lowest cost and compelling customer value, and our people are driven by an entrepreneurial spirit and a desire to provide the Cover-More brand experience to more people in more countries.â€? At the heart of Cover-More is a medical assistance team of about 90 doctors, registered nurses, case managers and support professionals who operate 24 hours, seven days, responding to the cries for help from Australian travellers overseas who are injured or become ill.

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Peter Edwards describes them as the life savers, the helping hands, the compassion at the end of the phone. “It’s hard, emotionally-draining and complicated work and not always full of happy endings.â€? Cover-More’s medical team is led by their Chief Medical 2IÂżFHU 3URIHVVRU 6WHYH 5DVKIRUG RQH RI $XVWUDOLDÂśV SUH HPLQHQW emergency physicians. 3HWHU (GZDUGV GHVFULEHV 6WHYH 5DVKIRUG DV DQ H[WUDRUGLQDU\ individual, with an enormous capacity for high performance at the most critical of times. Âł6WHYH 5DVKIRUG LV WKH PHGLFDO SURIHVVLRQDO \RX ZDQW GLUHFWLQJ your care and treatment if you are injured or become seriously ill overseas.â€? Cover-More’s medical assistance team manages more than 42,000 cries-for-help every year and they medically evacuate one Australian traveller every day. “Going to bed at night knowing we’ve done something wonderful. That’s what matters to me. Knowing we’ve saved a life. Knowing we’ve reunited a family or mended a broken holiday. It doesn’t get much better than that,â€? Peter Edwards said. “We are broadening the scope of our medical assistance offering for travellers, stretching it from the emergency to the everyday. This will enable customers to reach out for our help regardless of whether they need an ambulance or an antihistamine when they are overseas.â€? Peter Edwards said Cover-More is pushing their medical assistance DNA to the forefront of the Cover-More brand. “It’s where it belongs. It is the platform for our ongoing engagement with all our customers.â€?

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Photo By Danielle Harte

THE WORLD EDITION | 2014


Va  BALI

Words by Phil Harte

In today’s modern world, it’s easy to take things for granted and become complacent; this fact was really driven home on my last trip to Bali.

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When raising Bali in discussion, an incredible melting pot of opinions and mixed emotions always seem to emulsify. Everyone seems to have a strong opinion, one way or the other, and the comments come out thick and fast. I suppose that’s somewhat linked to our close proximity, geographically, and let’s not forget the series of tragedies in recent years that have rocked the foundation of a once strong relationship between our two nations. Before the terrorist events in Bali, the Balinese people and their culture were generally always thought of as calm, placid even. These days the tourist view has shifted somewhat, but having made more than 50 trips to Bali over the past two decades, I can assure you that the real Bali and its people haven’t changed at all.

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Head of dining - Iluh

t the core of this beautiful country are the incredibly kind natured people that first put Bali on the tourist map. Their dedication to ensuring you have the best experience possible in Bali and the way they go above and beyond for strangers in their own country is humbling. We could all benefit by taking a leaf out of their book and adopt some of the subtleties of their life.

A

As we leave the bustle of the city, we begin to feel the serenity. The roadside views change from a blur of overstacked scooters to rice paddies being tended to by farmers and kids helping out washing clothes in rivers. Everyone waves as we drive by, just happy to see us. We take a hard right at the hamburger eatery down a little village track and we arrive at our destination; our very own little piece of heaven on earth. Well for the next few days anyway.

At the core of this beautiful country are the incredibly kind natured people that first put Bali on the tourist map. Their dedication to ensuring you have the best experience possible in Bali and the way they go above and beyond for strangers in their own country is humbling. We could all benefit by taking a leaf out of their book and adopt some of the subtleties of their life.

Stepping out of the car, the warmth from the massive smiles of the waiting staff enveloped us like a hug from an old friend. The happiness and genuine sense of joy from these people was heightened by the aroma of frangipanis and oddly, we felt like we were at home. It wasn’t until we went downstairs that I realised why. Everyone addressed us as Phil and Danielle (as opposed to Sir or Madam, Mr and Mrs) and this truly made us feel like part of their extended family. The environment was exclusive and private, but yet somehow, homely.

Recently I was invited to spend a few days at what has been voted the Best Overseas Boutique Property, two years running, Villa Sungai Bali. Having never heard of it before, I did what any savvy traveller would do and hit up Google to do a bit of investigating. After reading countless positive reviews from guests and media alike, I decided I just had to see it for myself. Clearing a few days in my pretty full schedule, Danielle and I departed Dubai at 8pm on a Tuesday and arrived at Denpasar airport in Bali (via Singapore) at 11.30am on Wednesday. Greeted by our private butler, ‘Made’ from Villa Sungai, we were escorted off the plane and through customs in five minutes and before we could even blink, we were in the back of our limousine on the way to Villa Sungai. You never really forget your previous trips to Bali: those rickety old unsealed roads, the throngs of mopeds flying past with up to six people all stacked onto the one vehicle, always with a token cute little kid on the handlebars, like an ornament. It’s all just part and parcel of everyday life in Bali – nobody even bats an eyelid and everyone just gets about their business as usual.

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Our butler, Made, showed us around and as we headed down to the river he delighted us with many stories of his childhood and his family and explained how Villa Sungai had become a significant contributor to his village. As we continued on our tour of the grounds, it became apparent that the Villa Sungai team had gone to great lengths to ensure this would be a once-in-a-lifetime experience, from the carefully selected furniture and linens to the Bose sound system and outdoor bath and shower. It was now lunchtime and we were famished. A simple but delicious Tom Kha Gai (Thai chicken soup with coconut milk) that was a meal on its own, followed by a lemongrass and palm sugar panna cotta were just what we needed after our long flight from Dubai. After lunch, the head of dining, Iluh, came out and sat with us to check on our dinner requirements before the assistant chefs headed off to the best providores on the island to shop for fresh ingredients, as they do daily. We had invited our close friends Steve and Marisa Fitzroy, along with their son Marcus, for dinner that night and Iluh assured us it would be special.

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After a rejuvenating nap, it was time for our daily exercise. Not equipped with a traditional gym, we had to improvise and create our own workout. 40 minutes of climbing stairs, a five kilometre lap of the village, 100 sit ups and 100 pushups, topped off with 10 laps in the pool might have been a bit too much in hindsight, because 90 minutes later after an amazing massage, I was a grovelling mess, fast asleep on the massage bed. Let me tell you, it is rare to find a great, or even average, massage in resorts these days – Danielle and I live and search for great massages and our therapists here at Villa Sungai were (as our children would say), the BOMB! We squeezed in a few more massages before we left. We managed to freshen up just as our guests arrived for dinner and when we came out to greet them, we couldn’t believe the scene that had been set for us. Christmas lights had been elegantly placed around the day beds, sensuous candles adorned the edge of the pool, and live music performed by a traditional Balinese band set the tone for what was to be a memorable night. Mojitos and margaritas, cocktails and of course my favourite lemon and lime juice enhanced the delicious dinner Chef Wayan had prepared for us. There was nothing we requested that Chef Wayan couldn’t do and every dish we sampled was world-class. The attention to detail at Villa Sungai is superb and having your own private chef, butler and housekeeping crew really makes it feel like you’re in your own luxury home away from home. Even though the location is quite secluded, everything we needed was easily accessible; thanks to the Sungai’s dedicated bikes each day we would venture out into Seminyak and explore the town or head across to Echo Beach and the nearby villages. After our second night at Villa Sungai, it was a little unnerving waking up to peace and solitude. The sounds of chickens and pigs and dogs, and even parrots, were still there, but it was as if somehow, the serenity of Villa Sungai had overtaken our senses and we were able to drown

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out the sounds of the everyday world and just focus on our inner peace. One of my favourite parts of our stay was being able to shower out in the open – there really is a lot to be said about connecting with nature. It truly does wonders for your soul! The spread at breakfast every day was incredible. Freshly prepared bircher muesli, juices, yoghurt, exotic fruits I had never even seen before, and eggs any which way I wanted were all there ready for me to indulge. The only thing that was a problem each day was deciding what I wanted to eat! There is something really magical about Villa Sungai that works like an emotional sponge, allowing you to access all those forgotten thoughts and memories and you really need to experience it for yourself to understand just how special this place is. Spending our first night alone, it felt like Danielle and I were on our first date all over again. Adding to our already mind-blowing experience, on our final day at Villa Sungai, we were invited to attend a funeral in the local village. Having been fully debriefed and dressed in the appropriate traditional dress, Danielle and I joined the procession, walking through the village as we celebrated the life and passing of one the elders in a very public cremation. Amongst the sadness was an overwhelming joy and sense of celebration. Families gathered and children played as the priest performed the last rites. It was at same time, both festive and respectful. Danielle was invited into the inner circle to take photos up close and everyone received her as part of the family. It was remarkable to see how the Balinese people treat death as a way to rejoice – celebrating a life instead of mourning a death – and how the whole community came out to say goodbye.

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The transition from afternoon activities to dinner is marked by the presentation of Sungai canapÊs for guests; mouth-watering creations that you would expect from a five-star luxury hotel with an internationally renowned chef, complemented by a broad selection of beverages and cocktails. Dinner parties are something the villa specialises in and they can be as formal and glamorous, or as casual as you choose. Unlike many villas, the chefs are available fulltime, not just on call, and will prepare delicious, made-to-order meals using the freshest available ingredients. The staff will purchase these ingredients for you at cost each day and full tropical and cooked breakfasts are included in the tariff. Sungai desserts are truly to die for and worth the calories! It is hardly surprising that Villa Sungai’s guests dine in, on average, 75% of the time. Also unlike other private villas, local, French, Italian, Australian and New Zealand wines, local and imported beers, mixers and wonderful cocktails are all made available to guests at wholesale prices. You can even order from the wholesaler’s list in advance of arrival to supplement the constant villa list. BYO spirits are welcomed at the bar, and bar service is available at all times.

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Head chef - Wayan

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It is really difficult to put into words just how unforgettable our time at Villa Sungai was. It was so much more than just a holiday – it was more a life lesson and a reminder of what is really important. I am not going to be like many irresponsible travel journalists and burden Villa Sungai with the ultimate title of the world’s best (let’s be real – it’s easy to slap that moniker on any property you like). Having experienced many hotels and resorts the world over, I definitely have the qualifications to rate these properties, and I can honestly say that Villa Sungai is the most exclusive hotel or resort I have ever seen. The exceptional service is a benchmark for the world’s best, the food is outstanding and the combination of utmost luxury and village culture is truly unique. Let’s assume we have all by now created our own bucket list, would I recommend Villa Sungai? The answer is a resounding YES.

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#artofcelebration Enjoy Responsibly


GRAND PRIX

GLAMOUR Words by Max Alfieri

How an unfortunate act of wasting champagne has now become synonymous with Formula 1 racing victory.

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I

t’s the ultimate symbol of celebration. After enduring relentless circuits, the champion driver pops the cork atop his podium and sprays the crowd with champagne. For decades, G.H. MUMM has been the champagne of choice befitting any significant celebration, but it is the label’s affiliation with Formula 1 that has made it iconic. As the official champagne of Formula 1, the Jeroboam of G.H. MUMM Cordon Rouge awaits each winner on the podium of every Formula 1 Grand Prix around the world. The story goes that in 1950, when the first Grand Prix race took place in Silverstone Circuit in England, the tradition of paying tribute to the winner by covering them with a bottle of champagne was born, but it wasn’t until 16 years later that the prize-giving ceremony took the form that we know today. After winning his category of the 24 Hours of Le Mans, Jo Siffert unknowingly popped his cork out of his overheated bottle of champagne, showering the onlookers below. It is a tradition that has continued ever since, and one that has associated champagne with car racing ever since.

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“I instantly relate G.H. MUMM Champagne with the Grand Prix. The champagne enhances the electric atmosphere, the cars, the prestige, the food and of course the victory podium.”

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“The beautiful thing about G.H. MUMM Champagne is you can drink it any time of the day when you are at the Grand Prix, and it somehow tastes even better,” says Max Alfieri, restaurant owner and regular attendee of the Australian Grand Prix. “I instantly relate G.H. MUMM Champagne with the Grand Prix. The champagne enhances the electric atmosphere, the cars, the prestige, the food and of course the victory podium.” Fans of the sport typically feel the excitement that descends on Melbourne during the Grand Prix, but the event has become a momentous occasion for the whole city. A sense of power and prestige come together – making the Australian Grand Prix one of the most esteemed events on the social and sporting calendar.

In 2014 MUMM will be presenting the new Premium Suite, touted quite simply as ‘the best of the best’. Set apart from the others, the suite design will reflect G.H. MUMM’s Cordon Rouge, and ultimately embody everything about the Grand Prix that oozes notability and opulence. From dedicated food stations with a menu designed by a high profile executive chef, to a French-inspired, lounge-style fit out and exclusive access to all areas, the suite is aimed at those who want to impress, and be impressed. Of course, G.H. MUMM Champagne’s Premium Suite exemplifies the champagne house’s long standing association with Formula 1, once again set to take a central role in the festivities and highlight what the Grand Prix is all about.

From the corporate suites and lounges to the action on the track and the nightly entertainment, the Grand Prix brings together some of the most influential people against a backdrop of fast cars and glamour.

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THE CHAMPAGNE THAT STOPS A NATION PROFILE: G.H. MUMM AT THE MELBOURNE CUP

G.H. MUMM brings the art of celebration to the Melbourne Cup Carnival s the world’s finest horses arrive in Melbourne for arguably the greatest race day of the year, Champagne House G.H. MUMM is encouraging Australians to celebrate the race with a glass of champagne, whether trackside or at a luncheon. The fi nest champagne France has to offer flows throughout the week of festivities, ensuring that the ‘one day in November’ is one to remember.

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When the nation stops at 3pm on the first Tuesday in November, they will celebrate like no other nation celebrates a sporting event. Colleagues will stop work, friends will come together and all eyes will be on the race that stops the nation, and increasing in their hands will be a glass of G.H. MUMM, the Official Champagne of the Melbourne Cup Carnival.

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For those lucky enough to be trackside, every year La Maison G.H. MUMM Marquee is the place to be. Located in the heart of the Birdcage arena at Flemington Racecourse, this year the exclusive marquee featured a delectable modern French menu carefully crafted by renowned hatted chef, Mark Best. Every dish inspired by the extensive range of champagnes from the house of G.H. MUMM. G.H. MUMM continued to redefine the French art of “vivre”, f lying in 16 performers from the Moulin Rouge in Paris to bring f lair, tradition and intensity to the famous carnival. This is the first time that a troupe of dancers from the Moulin Rouge has performed publicly in Australia ensuring that it is not just a race worth celebrating but one to truly be remembered.

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Š2013 Starwood Hotels & Resorts Worldwide, Inc. All Rights Reserved. Preferred Guest, SPG, Sheraton and their logos are the trademarks of Starwood Hotels & Resorts Worldwide, Inc., or its afďŹ liates. For full terms and conditions, visit sheraton.com/dubaimalloftheemirates


The place to stopover in the heart of Dubai The Sheraton Dubai Mall of the Emirates Hotel is the perfect place for a stopover in Dubai. The hotel has direct access to the Mall of the Emirates, one of the most popular Malls of the country featuring over 560 international brands and outlets as well as the indoor ski slope, Ski Dubai. Beautiful views over Dubai, proximity to the airport and main tourist attractions as well as a beautiful Spa and pool deck make your stopover more than a convenience! For reservation please call +971 4 377 2000 or visit sheraton.com/dubaimalloftheemirates


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Princess FOR A DAY Words by Danielle Harte

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aving just landed in Dubai, it was straight to the Sheraton Dubai, Mall of the Emirates with my family for a few days and I felt it was imperative to prioritise and schedule the days ahead. With the children totally content to explore this magnificent facility and attack the snow boarding on the slopes of Ski Dubai all day long, it was down to carefully reshuffling my husband’s meetings so that I could focus on some quality ME time! First stop, Harvey Nichols! Over the years I have frequented London more times than I can remember and I have always found myself immersed in this iconic store. The pure opulence, the luxurious brands and latest trendsetting styles

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have inspired me immensely and I couldn’t wait to lose myself here in Dubai. The uniqueness of this elegantly sophisticated establishment is in the astonishing range and endless array of choices, not to mention the bespoke displays and deluxe events that frequent the store. I have been fortunate enough to experience their unforgettable Beatles Abbey Road exhibition, the billionaire’s memorabilia gallery and their amazing Moroccan restaurant, Almaz by Momo. So in keeping with my fairytale story, it’s off to meet my exclusive Personal Shopping Manager Elias, who will enchant me with his wisdom and guide me through this luxurious establishment. Princess for a day, yes please!

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HARVEY NICHOLS DUBAI TIMELINE

The ‘Forget London, Now in Dubai’ launch campaign was unveiled in March 2006. The campaign was meant to be lighthearted and fun, in line with the messaging of the Harvey Nichols stores in the UK. Famed make-up artist Val Garland made an exclusive appearance at Harvey Nichols Dubai in 2008 to celebrate 30 years of beauty by Yves Saint Laurent. In February 2009, Harvey Nichols Dubai hosted an exclusive Middle East exhibition of ‘Perspective’ by celebrated UK artist Patrick Hughes from 5th February to 21st March, 2009. Patrick Hughes’ pieces adorn the homes of celebrity fans including Oprah Winfrey and Glenn Close, as well as public galleries including the British Library and Tate Gallery in London. We host seasonal personal styling workshops with an expert stylist presenting the latest looks for the season from our exclusive ready-to-wear and accessories brands available in store. The workshop includes ‘top picks’, styling tips, as well as pointers on how to dress and accessorise.

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Over the past seven years Harvey Nichols has come to be loved as a shopping destination by all the fashion savvy people of Dubai. We celebrated our fifth anniversary (on March 1 2011) with a ‘Fashion Turns Five’ campaign. It was another chapter in the story, which started with ‘Forget London, Now in Dubai’ campaign which launched the store on March 1, 2006, which has the same light hearted and fun messaging, in line with the spirit and humour of Harvey Nichols campaigns. To commemorate our fifth anniversary, more than 100 brands across Fashion, Beauty, Jewellery and Home have created special pieces for the anniversary, each featuring a distinctive blue anniversary colour, with only five pieces of each created; A couture piece was also created for us by Alexander McQueen. These were displayed in a special pop-up shop on Level 2 during the month of March 2011. In celebration of our British heritage, Harvey Nichols Dubai was the exclusive fashion partner in the Middle East to promote the GREAT

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Britain campaign in conjunction with the British Embassy, Dubai. Exciting activities including the GREAT British Fashion Supper and a covetable array of designer British fashion brands were on display in store at a unique, British-themed area on Level 2 showcasing luxurious designs and trends from the likes of Alexander McQueen, Stella McCartney, Victoria Beckham, Charlotte Olympia and Matthew Williamson. In April 2012, we glamorously celebrated the 50th anniversary of the Beatles by bringing a taste of Liverpool’s award-winning Beatles Story Museum exclusively to the Middle East. The exhibition was unveiled in Harvey Nichols Dubai in May 2012 with a distinctive window scheme reveal. The windows showcased a visual journey through the Beatles music and a variety of graphic elements including exclusive footage obtained throughout their musical career.

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In October 2012, Harvey Nichols Dubai presented Billionaire Gallery – an exquisite exhibition featuring a coveted selection of rare and authentic collectables. Pieces include authentic hand signatures from the cast of Scarface including Al Pacino, Michelle Pfeiffer, F.Murray Abraham, Steven Bauer and others; a framed Godfather display with a movie prop featuring signatures of the cast including Marlon Brando, Al Pacino, director Francis Ford Coppola and James Caan. Other notable memorabilia included Pulp Fiction, Gladiator, Braveheart, Walt Disney and Muhammad Ali to name a few. This October, we will be launching our ‘Premier Shop’ concept; the destination for distinguished, designer and limited-edition gadgets, tech toys, entertainment and memorabilia. Located at our Menswear Department on level 3, the ‘Premier Shop’ concept is a pop-up shop featuring a coveted selection of top gadgets, gizmos and memorabilia.

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ith International Fashion Week gracing the shores of New York, London, Milan and Paris, and the smell of couture in the air, it seemed surreal that I had been invited to an exclusive one-on-one personal shopping experience at the luxurious Harvey Nichols department store in Dubai. This magnificent threefloor establishment is located in the heart of the Mall of the Emirates Dubai and is world-renowned for its expertise in ultimate glamour and sophistication. Here you will discover many of the world’s highest profile fashion designers’ stunning creations, handbags, shoes, fine jewellery, beauty products, men’s and children’s fashion, homewares and even the award-winning Moroccan restaurant, Almaz by Momo. You simply have to see it to believe it! As the day begins at 10am, I am greeted by Personal Shopping Manager, Elias Youssef, and taken to the Executive Fashion Lounge where I meet my host for the day, Hayat Idrissi. It is here I’m briefed on the amazing history of the Harvey Nichols brand worldwide and more importantly, its evolution here in Dubai since launching eight years ago. With the clear direction and valued leadership of Australian General Manager, Tanya Atkinson, it is evident the Al Tayer Group have initiated an impressive team to capture the luxurious high-end market and I can’t wait to explore! First stop: Ladies Wear. The women’s autumn/winter evening wear collection, located on the second floor is a showstopper. Instantly I’m

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besieged by a visual banquet of eye-popping colours and formal glamour. Oscar de la Renta’s exquisite Barbie-pink floor length dress with vintage gold embroidery, Zuhair Murad’s signature hand embellished goth-glam lace gowns, Roland Mouret’s black silky drape grandeur and Zac Posen’s sultry navy dress that we all lust over. However it’s LA based designer Monique Lhuillier who has captured my heart with her jewel-inspired colour palettes, heavy embroidery and gunmetal detailing; opulence at its peak! From here it’s off to explore the emerging flirtatious trendsetting styles. Emanuel Ungaro who creates an audacious mix of animal prints and polka dots and Givenchy, Erdem, Tory Burch and Giambattista Valli who inspire and refresh us with their floral arrangements of printed posies, lace cutouts and appliqué petal detailing. Dianne Von Furstenburg, the lady of the moment and most recognisable for revitalising the chic wrap dress for the classic working woman, has been my latest inspiration. One of her newest creations, the shoe string plunging V neck lined black lace body suit, I instantly fell in love with just had to have! The temptation was far too great and I couldn’t wait to indulge myself in the pure pleasure of owning and wearing this breathtaking garment. I so love being a woman! So with my purchase locked in, it was off to the third floor to peruse the men’s, children’s and homewares departments. With my husband’s lax outlook on fashion in the back of my mind, I found myself visualising

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xperience a 45-minute La Mer Custom Facial. This transformational treatment is tailored to your skin’s unique needs to deliver the benefits you want most. Complimentary upon purchase of any product from La Mer.

what he may like if I were to suggest an upgrade to his wardrobe. Would it be the classic Diesel denim jeans, Hugo Boss stylish long sleeve shirts, Alexander McQueen’s cashmere gothic-style floral sweaters or the Loro Piana Cashmere coats? Or what about the coordinating Valentino shoes or the neutral khaki or eye-catching mustard loafers from Car Shoe? The choices were endless! With my mind running wild like a child in a candy store, I was redirected by Hayat to the ground floor, where the true magic really happens. Choosing the right products for creating a radiant complexion can at times be a little daunting, trust me! Coming from a sporting background where I was working out three to four hours a day, sweating constantly, my skin was at times a little oily and I found it difficult to control. Here you will find an expert team of men and women who are dedicated to giving you that natural, smooth glow. Clarins, Clinique, La Mer, La Prairie and my personal favourite, Estee Lauder, have always paved the way for rejuvenating products that replenish and combat the skin against the dreaded aging process and stress.

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The beauty selection showcasing Chanel, Christian Dior, Bobbi Brown and MAC, highlight an astonishing selection of the latest autumn/winter makeup trends and inspirations. But it’s not until you wander through the perfumes that you fall in love with the mystique of the Orient and the wonders of the Far East. Heavenly, spellbinding fragrances such as Amouage, Tom Ford and Givenchy, enchant and intrigue all of our emotions and memories; so subtle yet so powerful. For me, the scent of a woman is worth more than a thousand words. With only 15 minutes to go before my Clarins Tri Active facial, I quickly scouted the room for accessories, handbags and shoes. Accessorising for me is a MUST! My fashion style has always been focused on simplicity and, above all, comfort however it’s not until I add a daring, bracelet, necklace or earrings that my confidence reaches a whole new level. Brazilian jeweller H Stern, Ivanka Trump, Stephen Webster and Ippolita all offer mesmerising diamond and gem collections to delight us all. Tory Burch, Anton Heunis, Venna and Erickson Beamon also engage me with their striking anti-minimalist and art deco costume jewellery.

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Next I’m captivated by the impressive array of handbags – Saint Laurent, Dolce Gabanna, Gucci, Victoria Beckham’s ‘Harper’ shoulder bag, Alexander McQueen’s De Manta clutch and the Antigona metallic bag by Givenchy, the list goes on. But no outfit is ever complete without a stunning pair of flats or killer heels by Sergio Rossi, Charlotte Olympia, Pedro Garcia. Of course you also NEED a pair (or two) of striking sharp stiletto ankle boots by Giuseppe Zanotti or Jimmy Choo. Have I mentioned how much I love being a woman? With the shopping experience behind me, it’s off to immerse myself in the ultimate indulgence – a relaxing Clarins facial with expert beauty therapist, Kalcoum. Firstly we revise my current skincare routine then discuss alternate suggestions on how I could improve and revitalise my skin’s suppleness and elasticity, with some of Clarins’ natural plant extract products, namely the anti-wrinkle daytime moisturiser and rejuvenating eye cream. The beautiful aromatherapy-scented treatment room, with calm soothing music was perfect for what lay ahead – an invigorating

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cleanse, tone, scrub, mask, foot and face massage. Absolutely divine! I swear I felt five years younger when I left. I’m not sure I looked it, but most importantly, I felt it! The icing on the cake was a haircut and blow dry followed by a manicure and pedicure in the stylish Profile Salon, located in the ladies wear department on level one. What makes this salon stand above and beyond its competitors for me is the impeccable service, always with a smile, and the fine attention to detail! The whole day from start to finish was the ultimate girl’s day out and I’d really like to thank all of the magnificent Harvey Nichols staff, especially Chantelle, Elias, Hayat and Tanya for making this experience not only memorable but unforgettable. I can’t wait to see the spring/summer range!

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Arabian Nights Words by Danielle Harte

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We all have those days when you need to pinch yourself; well this is one of those days! Sitting on the 24th floor of the Sheraton Dubai Mall of the Emirates Hotel, I find myself immersed in the amazing scope of this remarkable city that has become my home for the past five years. As Sheik Zheid Road carves its way through the desert in the distance, it is the sultry Arabian Sea showcasing the iconic Burj Al Arab and the statuesque Burj Khalifa, the world’s tallest building that captures my attention. As we check into the Sheraton on a Friday, the first day of the weekend here in Dubai, the customary all-day brunch kicks in. Friday brunch here has become something of a ritual and our timing was impeccable. As the concierge swiftly whipped our bags up to our room, we were invited to dine at the signature restaurant Sanabel’s for their incredible all-day brunch. When I say all-day brunch, the term grazing takes on a whole new dimension.

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With a buffet of over 200 delightful choices including sushi, spicy Indian chicken, roast lamb, steamed fish, mouth-watering salads and fresh vegetables, we thought we were all done … not the case! Our host cheekily ushered us into a room around the corner and surprised us with the famed Chocolate Room. Oh my gosh, our jaws just about dropped to the floor with the astounding view in front of us! A sea of chocolate rice crackles, chocolate almonds, chocolate malt balls and a magnificent chocolate fountain with bowls of fresh pineapple, strawberries and marshmallows that you could dunk into the flowing chocolate on a stick, were all waiting for us. It was like a scene out Willy Wonka and the Chocolate Factory and we couldn’t wait to dive in! With our bellies full to the brim, we sat reflecting on our first experience travelling to Dubai in 2008, being totally overwhelmed by the scope of wealth and the incredible luxury associated with

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the United Arab Emirates. Cars like Ferraris, Lamborghinis, Rolls Royces and Aston Martins became the norm, and as I spent many a day investigating the Mall of the Emirates, this ever present sense of wealth and luxury continued to resonate. You can imagine the amount of times friends asked me about Dubai. Where’s the best place to go? What can you do there? When’s the best time of the year to visit? But the most frequently asked question is where is the best place to stay? Well the simple answer is do what we did! When you land at the airport it’s only a 20-minute taxi ride (approximately 70 dirham) to the Sheraton. Once you have checked into your room DO NOT take a little catnap, their trademark Sweet Sleeper bed will take over and that will be the end of it. If you’re travelling with children this hotel is an absolute must as the facilities are tailor made.

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The stylish yet sophisticated Sheraton at the MOE (as we call it), features edgy, contemporary room facilities including a slim line LCD TV screen, wireless high speed internet, a state-of-the-art fitness centre, spa and a majestic lap pool on the rooftop. Now, here’s the real benefit ladies! The spacious Club Lounge located on the higher floors with the most remarkable views, is perfect for the corporate types and family, especially ideal for hubby to spend a few hours catching up on some work and a business meeting or two. With Phil content to enjoy, I quickly disappear for some serious shopping and what better place to start than at the top with the luxurious Harvey Nichols store. The expression ‘shop ‘til you drop’ must have started here, as to make your stay even more exclusive, Harvey Nichols will provide a personal shopper experience with your own assistant. The children can book themselves in for some snow boarding on the indoor ski slopes, and then if they have the energy, can catch a movie or attack the ten pin bowling lanes located on the second floor. You really need to see it to truly believe it; the Mall of the Emirates is spectacular! I can honestly say that I haven’t come across a facility like this anywhere in the world. As I now lay here relaxing on the rooftop with the sun setting over the Arabian Sea, a delicious glass of pinot in hand, I can only smile and pinch myself as I appreciate what is before me. Life really doesn’t get much better than this.

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Park Hyatt Dubai


MAKING A DIFFERENCE PROFILE: ADRIAN SLATER

Words by Phil Harte

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Four Star, Five Star, Six Star, we all have our own opinions. Ratings are a funny thing as we travel from country to country, hotel to hotel. What is it that really makes the difference?

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e usually get seduced by amazing marketing, tantalising images and a plethora of reviews, but the real test isn’t the celebrity chef or the over priced room or even the glorified star system usually judged by the same tired old industry types – it’s the pedigree of the General Manager! This person is the ever-important cog that keeps the chain and the service wheel turning and turning on a well oiled, consistent and stress-free axle. These individuals are few and far between and when you find one you are well advised to cement their details into your Blackberry. Having a coffee last week with such a guy, I was getting a clear understanding of what it takes to have the responsibility of fine tuning not only a team to ensure you are delivering the product hour after hour, but consistently protecting and building a world class brand. Adrian Slater is one of those guys. Giving the ultimate recommendation is one thing, but giving it to a Kiwi is something completely different – us Aussies tread very lightly when doing such a thing. The Park Hyatt Dubai has become one of my favourite places to stay and it’s fast become our celebrity hotel of choice.

AS: The hospitality industry in Dubai is extremely unique to the city because of its relevance to the external market visiting for business, leisure or stopovers. It is also extremely relevant to the internal market as most licensed restaurants, bars, nightclubs and beach clubs are required to be within a hotel or resort. This has created a hospitality culture within Dubai and the UAE as a whole, and hotels are part of residents’ and visitors’ lives. Additionally, as Dubai is a highly multicultural city, the service level is also quite unique in hotels. To give one simple example, at Park Hyatt Dubai, guests from most nationalities will find someone who will greet them and hold a conversation in their own language. This really is a special touch. These guests will find that there is an overall seamless cultural understanding which immediately makes them feel more at home. PH: Do you feel Dubai has the ability to re-establish itself to the standards of its glory days?

Adrian has seamlessly surrounded himself with a truly world-class team that has been given a brief to get the job done! There really hasn’t been a task that we have thrown at them that has been too difficult; it’s simply about making it happen and it’s this approach that comes from the top. Asking for his view of the business here in Dubai was interesting!

AS: Dubai has already done so. One clear example is the development of our airport facilities. Just look at the airport expansion, with Terminal 3 expanding, and Terminal 4 currently under construction at Dubai International Airport, and with Dubai World Central Airport soon to start taking passenger planes. Not to mention all the upcoming projects for malls, hotels and numerous other projects kicking off in the near future. I believe that a testimonial on where Dubai stands is their bid for hosting the 2020 World Expo. This speaks volumes with regards to what the city is prepared for and capable of.

PH: The piece is an overview of the hospitality industry in Dubai and your overall opinions and views, Adrian. Can you give us a bit of an intro?

PH: Will the merger of Qantas and Emirates yield meaningful results for Dubai?

AS: The hospitality industry in Dubai has been on a rise at a steady pace. There are new properties opening constantly, increasing the dynamism and the competition, which ensures that the service level remains top notch in most cases. The trend seems to be moving into a micro-economic one within the city, wherein different areas are servicing niche markets. This obviously is allowing more choice for visitors to Dubai pertaining to the purpose of their trip and their activity preferences, as there is something for everyone.

AS: The merger effects are already being felt. We continue to see more stopover visitors from all around Australia, as well as quite a few destination, transit and business visitors.

PH: Having international experience how does Dubai differ from the other more traditional blue chip capitals such as Tokyo, Sydney, New York, London, and Seoul?

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PH: What is the big picture for Hyatt in the region? AS: Hyatt Hotels & Resorts is a renowned global hospitality company based in Chicago, USA with 524 hotels in 46 countries. Hyatt has a strong growth strategy in several parts of the world, especially in Southwest Asia (GCC and India). Our company currently operates 27 hotels across the Southwest Asia region, with plans to open several more in the coming years.

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GAYLE STORMS INTO THE

PARK HYATT DUBAI Words by Phil Harte

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“When Chris Gayle is in town, you are either part of the show or you just simply get out of the way.”

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he headlines read “A Gayle Storm Hits Dubai” and that was the truth. Waiting at the Dubai airport at midnight, Kunal and I knew that it was an event that would really challenge us from start to finish. As we peered down the arrivals hall we watched the crowd swell out of control at the exit and knew he had arrived. It is hard to explain what happened over the next 48 hours, but I will try nonetheless. With a charity fundraiser, a national media launch and his 33rd birthday celebration (a managed event), followed by a Spartan product launch at Dubai Festival City, and then a sold out Gala Dinner at the prestigious Park Hyatt Hotel, we were absolutely swarmed at each and every event. When Chris Gayle is in town, you are either part of the show or you just simply get out of the way. I can’t recall ever seeing such a response to a sporting celebrity and please, let’s remember, it’s only cricket after all. Even though Dubai was hosting a wealth of celebrities including Kobe Bryant, Selena Gomez, WILL-I-AM and DJ Timberland, the Gayle Storm simply washed over all of the hype. It was humbling to see Chris make time during his busy schedule at the Spartan Launch to interact with the hundreds of children and handicapped fans that had waited numerous hours to see their sports hero. Not once did he complain or ask for a break; his passion and level of commitment is a credit to him. Wearing his trademark glasses and signing autographs, we ushered him onto his 1:25am flight back home to Jamaica. As we walked back, we felt an overwhelming sense of achievement.

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GAYLE FORCE A FREAK OF NATURE PROFILE: CHRIS GAYLE

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It takes a lot to impress me. By this stage of my life, I know what I like and what I’m prepared to spend my time and money on. People who know me, know that my life revolves around rugby and squash. I love sport to be fast, aggressive, challenging and thrilling.

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o, it’s no surprise that cricket has never quite hit the mark with me. I didn’t grow up hitting sixes over the backyard fence, and could never understand how a game played over five days could end in a draw. Well; how things have changed – all thanks to the introduction of Twenty20 cricket and time spent with ‘Mr Cricket’ himself. The true Jamaican rock star (and I don’t mean Bob Marley); I’m referring to all six feet and four inches of the cricketer who hits like Thor – Mr Chris Gayle. I first met Chris Gayle at Kingston airport in Jamaica – his land cruiser arrived to pick me up, down went the window and there he was with a smile you couldn’t hit six over as he greeted me with the trademark, “Welcome to Jamaica mon”. In my line of work, I get to spend time with lots of different celebrities, but I was simply blown away by the public adoration of this sports star. It was like driving around town with Obama, Nelson Mandela and Justin Bieber all rolled into one. It didn’t matter if his car was stopped at a set of lights, or whether he was filling up at the petrol station, trying to eat lunch or just trying do this interview with Classic Lifestyle Magazine – he was mobbed everywhere he went. We finished lunch and a newspaper interview and I joined him for his afternoon commitment. We arrived at the Lucas Cricket Club in Kingston, the local club where Gayle started his cricket career. There, he was enthusiastically greeted by hundreds of kids, television crews and a vast media contingency. He took all of this in his stride. Smiling broadly, and generously taking time to chat with his fans, Gayle demonstrated his belief that he has an obligation to give back and support the sport that has given him such success and pleasure. For him, though, Lucas Cricket Club and the sport of cricket has been his saviour and he is back to do what he can to support other aspiring cricketers. As such, he is at the cricket ground to hand over a cheque for $50,000 and announce a Spartan Junior Cricket Scholarship. Gayle, a talented left-hander, uses a Spartan cricket bat and Spartan is a partner in the scholarship program. His list of cricket achievements is impressive and expansive. To date, Gayle: is the third West Indian to score 1,000 runs in a calendar year along with legends Vivian Richards and Brian Lara (2002); is one of only six players in One Day International history to have three or more scores of 150; made the first ever triple century against South Africa (2005); was named Player of the 2006 Champions Trophy (he scored three centuries and totalled 474 runs – 150 more than any other batsman, and also took eight wickets in eight matches); scored the fifth fastest century in Test cricket history against Australia, reaching his century in just 70 balls (2009); became the fourth cricketer to score two triple centuries in Test cricket after Donald Bradman, Brian Lara and Virender Sehwag – auspicious company (2010); scored 150 runs against New Zealand, and became the first player to hit a six off the first ball in the history of Test cricket against Bangladesh (2012).

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In Twenty20 international cricket, he set the first record for the highest innings, scoring 117 against South Africa in the first match of the 2007 World Twenty20. The innings was the first century in international Twenty20 cricket and made him the first batsman to score a century in each of international cricket’s three formats. In April 2013 playing for Royal Challenger Bangalore in the Indian Premier League, in the one match, Gayle notched up three records: he took only 30 balls to score the fastest century ever in any format of cricket; he broke the record of the highest individual total of 175 runs (not out) from only 66 balls (13 fours and 17 sixes) and hit 17 sixes in an innings is in itself a world record. Suffice to say, he’s handy with the bat. What is even more remarkable about these achievements is that Chris Gayle played much of his career with a congenital heart defect, which was corrected with surgery in 2005. Gayle is not the only member of his family to have this issue. In 2008, he spent part of the $1 million he received as a member of the West Indian team, which won the Stanford Twenty20 series, to fund surgery to fix his brother’s heart condition. Family is important to Gayle and we caught up with some of them after leaving the Lucas Cricket Ground, before heading to his home – the Caribbean’s answer to the Taj Mahal – sitting high in the hills with imposing views over Kingston. He told me of his housewarming party the week before, with a few of his mates, a star-studded list including the West Indian Cricket Team, Snoop Dog and, of course, his home town buddy and house DJ, Usain Bolt. Following his success in cricket, particularly in the Indian Premier League and Twenty20, has meant there is much hysteria surrounding Chris Gayle, where his cricketing prowess in India is reported as ‘superhuman’. His celebrity studded lifestyle with all the trimmings and public adoration can seem to us mere mortals as a little ‘surreal’, but Gayle’s feet are firmly grounded and he handles the attention with humility and a generousity of spirit. It was an amazing couple of days, spending time with the run maker who is a rock star on and off the field. Like the rest of the world, I am sitting back in awe watching him doing what he does best – cracking that Spartan bat, six after six after six, which is all he ever wanted to do his whole life … just play cricket.

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The Evolution of a Great Saint Words by Max Alfieri, Ioesco, Sanctuary Cove

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really love opening a good bottle of wine at the end of a busy night. The frenetic pace from the kitchen and wait staff has died down, and there’s usually a buzz left in the air from our customers as they gradually head home after a good meal. I find myself turning to St Hugo Cabernet Sauvignon, a long-time favourite and one I know my guests will enjoy. The St Hugo Cabernet Sauvignon was first launched 30 years ago with the 1980 vintage and has always had a signature style of power and elegance that has continued with every vintage. I was at Orlando Wines in the Barossa Valley recently, and took the opportunity to meet up with Sam Kurtz, great grandson of Johann Gramp who founded the company in 1847 and the winemaker responsible for making the flagship St Hugo range of wines.

MA: Can you tell me why you have chosen to expand the original St Hugo Cabernet Sauvignon into a range of wines? SK: St Hugo Cabernet Sauvignon is recognised as a super premium red wine, and has a very loyal following. We discovered there was a demand from consumers to have the St Hugo experience with other varieties – but they had to be red. Consumers of St Hugo are vested in it and, as custodians of the brand, we were obligated to guarantee the quality and be true to the brand essence of St Hugo in any new addition to the label. It made sense for us to look at the signature wine styles from our home in the Barossa and decided to add a Barossa Shiraz and Grenache Shiraz Mataro to the range. We also added the quintessential Australian blend of Shiraz Cabernet to complete the range.

world and you’ll see that the majority are blends: Bordeaux, Southern Rhône, Italian reds. Most people know that wines from one variety, one region, one vineyard will vary from year to year. By having a blend of either varieties, vineyards or regions, you can improve consistency. MA: Speaking of single varietals, I’m really enjoying the St Hugo Barossa Shiraz. SK: Whilst the Shiraz is all from the Barossa Valley, we select only premium grapes from vineyards which have performed the best that vintage. The palate of the current vintage St Hugo Shiraz delivers taunt line, length and structure of ripe, fine tannin. This is complemented by dense dark fruits, clove spice, savoury notes and well balanced oak. A classic wine from a great vintage. The new St Hugo range is outstanding and testament to the care and attention that Sam and his team take in ensuring that St Hugo will have an enduring legacy for future generations. It is great to know that now I have a fantastic choice from the St Hugo stable at the end of a busy night!

MA: I’ll often sit down with friends and share a bottle of St Hugo Shiraz Cabernet, and people are always impressed by the blend. SK: The Shiraz is from the Barossa Valley and the Cabernet is from Coonawarra – those regions both have strong signatures. The blend is about the synergy of the two. We’ve gone down the Shiraz Cabernet route rather than Cabernet Shiraz, because that’s the blend that works beautifully. The Shiraz is bold, rich and flavoursome, whereas the Cabernet provides structure, length of flavour, and elegance. The ratio is 66% Shiraz, 33% Cabernet, but this will vary vintage to vintage. We constantly seek to find the magic ratio and it is beautiful when you get the seamlessness and lovely evenness without sharp bumps in the final wine. MA: In the restaurant, we develop heavier dishes in winter and blended wines work really well with these. The St Hugo Grenache Shiraz Mataro is really interesting. The Grenache has the fruit to handle full flavoured dishes, the Shiraz is excellent with mushrooms and the Mataro is great with meat. It is a great complement to this style of food. SK: The Mataro has strong tannins, is meaty and powerful, which is the opposite of Grenache. In this blend there is a lovely play between the two, rounded out with the Shiraz. The palate is juicy and balanced, with ripe dark fruits and spicy savoury flavours and rich, silky fruit tannins persisting to the finish. We’re very proud of it. I’m a big fan of blends. The single varietal, single region route is sometimes a good thing, but look back on the great wines of the

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WINE MAKER SAM KURTZ & CHEF MAXIMILIAN ALFIERI

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A I N R O F I L CA G N I M A E DR e anielle Hart Words by D

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ell the time had come for Tayla and Ryley to venture on their first international flight without parents; with Phil and I flying in from Dubai, it was the only option and thankfully for Qantas and their amazing crew, the A380 entertained and delighted the children the entire way. We arrived 15 minutes before the children and raced over to the Tom Bradley Terminal in time to greet them personally, before a quick transfer to Terminal 1 for our South West flight to the party town – Las Vegas! Buckled in on our final descent, I could feel the adrenalin start to really kick in! By the look on the children’s faces and their infectious beaming smiles, the fatigue of their long flight from Sydney was now well and truly behind them. Our summer holiday was upon us and we were set to enjoy the getaway of a lifetime. We began by checking into one of our favourite hotels, New York New York on the infamous Las Vegas Boulevard (yes the colourful hotel with the mind-blowing rollercoaster wrapped around the entire building). Sweltering at 40 degrees Celsius, the city was bursting at the seams; it was the lead up to the 4th of July Independence Day long weekend and Vegas was on fire. Over the next four days, our schedule was jampacked with thrills, shows and endless shopping. Caesar’s Palace has the most amazing shopping experience; you never really know what time it is, as the roof continues to change every hour from morning to sunset to night. The Venetian astonished us with a relaxing gondola ride throughout the hotel and then the kids hit the scariest rollercoaster ride on the planet – the Stratosphere!

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Vegas is the entertainment capital of the world with only the most elite performers; you can literally see any A-grade show at any given time. We managed to book tickets to see Australia’s Human Nature and Phil caught up with the band for a quick interview afterwards; you can find a more detailed interview further on. The following night we were mesmorised by the stunning Celine Dion on her comeback tour, and the evening after that, we were spoiled with the magical splendour of Cirque Du Soleil Zarkana at the new Aria Hotel. With Las Vegas exceeding all of our expectations, we headed off for our next adventure: the ‘Bold and the Beautiful’ – LA babe! One of the things I love about my husband is his deep passion for LA, his home away from home back in the late nineties. His eagerness to highlight and share his Hollywood experiences was irresistible and we couldn’t wait to get started. For two nights we stayed at his favourite LA Hotel – the sophisticated Hyatt Regency Century Plaza, offering all the glitz and glamour of a Hollywood icon. With state-of-the-art gym facilities on hand, Phil and I snuck in a workout and steam while the kids recuperated from the trip from Vegas. With Century City shopping and restaurants across the road, it was time to check out the options and grab an early dinner. Having spent a relaxing day lazing around the stunning hotel grounds and swimming in the fabulous pool and spa, we invited our close cousins to come over for dinner and enjoy a well-deserved wine, and reminisce about our holidays so far. Day three and it was off to Newport Beach in our hired Hertz 4 x 4 Jeep Wrangler. With our Starbucks coffee and fresh lemon pound cake in

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our hands, we sped off to the 405 Freeway South. One short hour later and we had arrived at the luxurious Balboa Bay Resort, situated right on the stunning harbour; it looked like a scene out of a movie. It was hard not to feel a little overwhelmed with these magnificent surroundings, the majestic views, olympic size swimming pool, spa and salon and the spectacular homes that surrounded it (homes built by Nicholas Cage and the legendary John Wayne). Once we had checked in we ran into a fellow at concierge who happened to come from Adelaide and knew one of our neighbours – I’m not kidding, what are the chances of that? He kindly arranged a guided tour of the harbour and made special dinner reservations.

her Duffy electric boat and off we ventured – we were in heaven! After an hour-and-a-half of taking in some of the Bay’s awesome scenery of sailing boats and the spectacular homes, we headed back toward shore, as it was getting close to dinner time. With our tummies rumbling, we dined at the most mouth-watering Mexican restaurant we’d ever been to, SOL Cocina! Its signature dishes, perfectly pitched drinks and impeccable service completely captured the mood for an unforgettable evening. The ensenada beer battered fish tacos, shrimp taco dorado, puerto nuevo lobster taco and the grilled sweet corn were superb, not to mention the sugar coated vanilla and chocolate tacos with ice cream and chocolate topping; that was to die for!

At five o’clock that evening, we were picked up and escorted down to the jetty where our night was about to begin. There was a true sense of pride in the air as we started our sunset cruise, hosted by Carolyn, a proud resident here for a number of years. She welcomed us aboard

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After a blissful night’s sleep, the kids and I headed to Fashion Island for some last minute bargain shopping whilst Phil convened for a couple of business meetings at the First Cabin Restaurant. It was going to be sad leaving this quaint town, as its passion and core values had left a lasting impression on us all. So with all intact, we headed back up the 405 Freeway, listening contently to legendary Eagles rock’n roller Glen Fry. We again checked ourselves into the Hyatt Regency Century Plaza, and after all those tacos, sweet corn and tasty margaritas, it was time to hit the gym and get ready for the day the kids had been talking about all year – Hollywood’s famous Universal Studios. With the early sun awakening and re-energising us all, we headed to Universal Studios with our VIP tickets tight in our hands. It was a great feeling walking in the entry knowing that the full day ahead would be virtually hassle free; no delays, no lining up and no dreaded queues, a complimentary breakfast and fantastic buffet lunch, and our own tour guide! What a god send! The first half of the day focused on the awesome 3D film sets including King Kong, Back to the Future, Batman, The Avengers and television

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backlots including our favourite, Modern Family. We also saw the costume design, hair and makeup teams, the Norman Bates Motel and his dreaded haunted house on the hill, Jaws, Desperate Housewives … the list goes on. Next up were the thrilling rides including the Simpsons Simulator, Jurassic Park, and Optimus-Prime Transformers! The fun was non-stop! If I could give any advice to families planning on visiting Universal Studios, purchase these VIP tickets in advance – it will save you a lot of time, energy and heartache! It truly was the highlight of our trip and a day our children speak of frequently – a magical day for all. So with only a couple days left together, Phil gladly drove Tayla, Ryley and I around to witness all of the luxury of Beverly Hills, Rodeo Drive, the Beverley Wilshire Hotel, Avenue of the Stars, Venice Beach and the breathtaking Santa Monica Pier. It is easy to see why California has fast become one of the leading holiday destinations worldwide, especially for families. Its infinite array of tourist attractions, fine dining restaurants, shopping malls, beaches and luxury living has contributed heavily to making our family holiday the most memorable to date! Family time is so precious – make the most of it and enjoy every second.

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AVENUE OF

THE STARS Words by Phil Harte

I have had a 30 year love affair with Los Angeles. She is a seductive mistress and no matter where I am in the world, her siren song turns my head and keeps me coming back for more.

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nce I hit the ground at LAX, I am immediately drawn to Century City. In the 1990s, my favourite hotel was the Park Hyatt, where the General Manager, Cormac O’Modhrain, would welcome me warmly with his wonderful Irish accent and make me feel at home. Cormac’s sartorial style was noteworthy – channelling the epitome of movie star splendour – so it was never a surprise to see him often in deep conversation with the likes of Sean Connery or Julia Roberts. As an excellent host, he would always find a way to introduce his ‘Aussie mate from Down Under’, and for just that moment made me feel like a star.

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I would often walk along the Avenue of the Stars and always admire the curved iconic Century Plaza Hotel. Built on a back lot of 20th Century Fox and established in 1966, the Hotel became an enduring favourite of US Presidents, from LBJ to George W. Bush, royalty and pop stars. It was the highest building on the hill with the Presidential Suite looking all the way to the Pacific Ocean. Whilst I was always intrigued by this famous hotel, I had never thought of staying there until 2006, when it was taken over by the Hyatt brand, and the Park Hyatt was subsequently closed. Seeing a crane hoisting the Hyatt sign up out the front of the Century Plaza Hotel, felt a bit like winning the travel lottery.

With the hotel renamed to the Hyatt Regency Century Plaza Hotel, I could now satisfy my curiosity about this historic building and I promptly made it my new base in LA. In 2008, whilst maintaining the Hyatt brand, the property was sold, and this was to set in motion much angst from the locals about the future of this building. The new owners wanted to demolish and rebuild. The locals scrambled to save the building and, in 2009, the National Trust for Historic Preservation added the structure to its annual list of America’s 11 most endangered historic places.

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It appears plans for ‘sensitive rehabilitation’ have been agreed to, with the preservation of some 400 of the 726 rooms whilst converting those on the top floors to 45 condos.The developer plans to propose other buildings on the site to the rear and/or sides of the hotel and a low-scale structure with some retail shops or restaurants to enhance the front of the hotel. An excellent compromise has been reached and the Hyatt continues to provide a peaceful haven of contemporary glamour and exceptional style set on seven green acres in the midst of the city, adjacent to Beverly Hills. Whilst staying recently at the hotel, I met up with Adrienne from the hotel’s PR team. In talking to her about Classic Lifestyle Magazine’s ‘Childhood Obesity Initiative’ (as published in our 2013 edition) she was keen to show me what the Hyatt’s team of chefs had developed. With sustainability at the heart of the dining options, the Hyatt offers food that is good for guests, good for the community and good for the planet. The menus feature food from natural, local and sustainable sources. The chefs are active in the local schools and community and are encouraging local providers to sell organic produce. It was inspiring to see a genuine approach to promoting healthy living, rather than tofu tokenism, and everything looked delicious. This approach has also filtered down throughout the staff into a real fitness culture within the hotel, in the staff cafeteria and into a staff fitness program. With its celebrity-studded guest list and its fresh approach to health and sustainability, this luxury accommodation should definitely be on your list when next visiting the City of Angels. Be warned though, the hotel backs onto the Westfield Century City Plaza mall – with its own irresistible pull and many opportunities to lighten the wallet to help boost the US economy.

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BEL L ISSI MO AT T HE

BEL L AGIO Words by Phil Harte

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LÉ CIRQU E

e n i s u C French MENU

Filet de Loup de Mer Paupiette Of Potato Crusted Mediterranean Sea-Bass, Braised Leeks, Pinot Noir Reduction

Le Homard du Maine Butter Poached Maine Lobster, Verjus Marinated Grapes, Lobster Tortellinis, Fennel Confit, Parsnip Puree, Sauce Au Noilly Pratt

La Lotte d’Atlantique Prosciutto Wrapped Atlantic Monk Fish, Tomato Concassé, Turnip Purée, Lobster Mushroom, Jerusalem Artichoke, Roasted Peewee Potato, Sauce Poivrade

Dégustation de Porc Berkshire Berkshire Pork Tenderloin, Soy Glazed Pork Belly, Chestnut Confit, Butternut Squash Purée, Truffled Haricots Tarbais, Marjoram Cider Cream Sauce

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hen it comes to finding the ultimate French cuisine here in Las Vegas, look no further than Le Cirque’s exquisite restaurant situated lakeside at the stunning Bellagio Hotel. This opulent, brightly coloured establishment impressed us with its timelessness created by charismatic restaurateur, Sirio Maccioni. With a celebratory mood capturing our hearts, Danielle and I were escorted to our table overlooking the spectacular water fountain show and the Eiffel Tower. Our sommelier, Frederic, proudly welcomed us and addressed all the grace and grandeur attached to Le Cirque’s modest beginnings. It’s interesting to note that since the grand opening back in 1995, the restaurant has retained its key staff - every employee that worked there back then still works there today! That’s quite an achievement when you think of the high staff turnover rate in the hospitality industry. With an array of mouth-watering appetisers arriving one by one to our table including the lobster and avocado salad, burgundy snails in garlic herb butter, and risotto with white truffles, we knew this was going to be an impressive evening. Frederic continued to delight us with signature handpicked European vintage wines to complement the essence of our sumptuous meals. For our main meals, Danielle and I were treated to an excellent assortment of French cuisine including two memorable dishes including a tasty butter poached Maine lobster with verjus marinated grapes and tortellini, and the succulent Berkshire pork tenderloin, soy glazed pork belly, chestnut confit and butternut squash puree. It was time for a small break, as we knew dessert was yet to follow. Strawberry soufflé de saison, petite boule de chocolat, eclat’s de noisette caramelisee and glace chocolat blanc, a choclate ball with praline mousse, were all supremely sublime and finished off both of us. The fine attention to detail, the creative passion, enthusiasm and impeccable service of this beautiful theatrical ambience was a pleasure to sample and a credit to the Maccioni family. Danielle and I haven’t enjoyed this high level of French fine dining since we were back in Paris with Chef Jean Fransois Rouquette at Pur.

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Then there is Spanish sensation Julian Serrano’s eatery, a flamboyant tapas bar not to be missed! I’m not normally a huge fan of the tapas concept however it has proven to be something spectacular!

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J ULI A N SER R A NO’S

r i a l F h s i Span

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hen the family and I first walked into Julian Serrano’s Spanish restaurant, we were embraced by the warmth and vitality of the eye-catching red, yellow and orange striped accented walls. Its architecturally high ceilings, statuesque trees and glorious butterflies that adorn the rooftops create an inviting ambience and a sense of calm and intrigue settles in.

Tayla and Ryley hadn’t really experienced Spanish food before so it was interesting to watch their reactions. Julian’s focus was explained to us by the friendly staff; bigger doesn’t always mean better. Julian’s Spanish style stretches the boundaries of small plates and our imaginations, with his goal of loading your palette with delectable interpretations of his homeland. Our sensational selection of tapas delights included crispy pancetta, spicy croquettes, Spanish Serrano ham alongside a creamy cheese platter, savory white anchovy fillets and black pig pintxo topped with perfectly caramelised onions. However it was the wasabi encrusted raspberry tuna that truly delighted and left us wanting more.

The Hartes meet up with the Bond brothers

For dessert we were completely spoilt with a signature dish of sugar coated jam filled doughnuts, lemon tart and icing sugar covered doughnut swirls! You just can’t resist the temptation; it’s overpowering. So was it a hit with the children I hear you ask? Absolutely! Now it’s off to see the magical Cirque Du Soleil extravaganza, Zarkana!

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CIRQU E DU SOLEIL

Zarkana

This is a visually stunning modern acrobatic spectacular set in a world where physical ability meets with the extraordinary. Zark, the ringmaster of an extraordinary circus coming back to life, guides us into an abandoned theatre populated by a motley collection of off-the-wall characters and incomparable acrobats. Zarkana is a visual vortex set in a twisted acrobatic fantasy universe where, little by little, chaos and craziness give way to a true celebration. Surrender to a spellbinding extravaganza that defies the possible and will leave you breathless!

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n a m u H e r u t a N Words by Phil Harte

It was Saturday night on the Gold Coast back in December 2003 and Harte International was hosting the annual LAS VEGAS CLASSIC Gala weekend. The night was in full flight; Greg Norman was on his way, via chopper (as usual) and my good friend Julian Dugas from the Las Vegas Tourist Authority had flown in to tee up the first golf ball of the tournament. The talent had just arrived for their sound check on a purpose-built stage packed with a few tonnes of fireworks for the finale ‌

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From left to right: Toby Phil Danielle Phil Andrew Michael

The annual Gala Event was a sell out, with over 2,500 guests and corporates converging on the Glades Golf Resort. Our target of over one million dollars was looking good, as donations and auction items streamed in for the Care Flight Charity. However, they weren’t just coming to catch a glimpse of ‘The Shark’, our big draw card was the Aussie boy band, Human Nature, and didn’t they put on a show! Fast forward to July 2013. It’s Saturday night and we’re in Las Vegas, sitting in the audience front and centre at the world-famous Venetian Hotel and Casino. With the showroom busting at the seams, Danielle, the kids and I couldn’t believe how far this talented Australian pop vocal group had come since their early gig back on the Gold Coast. With 10 years under their belt, seeing these all-Aussie boys (brothers Andrew and Michael Tierney, Phil Burton and Toby Allen) enthralling the US crowds with their Motown renditions – the most respected and protected genre of all – was a proud moment for all Australians to embrace.

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But it gets even better. Our show happened to fall on the night of the 4th of July celebrations and halfway through the show, the boys decided to sing an unplanned, acapella version of the Star Spangled Banner. WOW! I have heard dozens of versions over the years but these boys absolutely nailed it! It was full of heartfelt emotion and there was not a dry eye in the house as the audience gave a standing ovation. Smokey Robison was the producer of this magnificent show and the obvious visionary who made it all possible. It really makes you think about success and making things happen in your life; these four mates simply took on the world’s most unforgiving entertainment environment and backed themselves all the way. If you’re ever in Las Vegas, do yourself a favour and book tickets for this first class performance, I guarantee you won’t be disappointed.

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There you are at the crossroads of what you think and what you think they want. Pressure. Stress. Anxiety. Then the beautiful sound that makes it all ok: “This is NYNY Las Vegas, how may we help you?”

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Lenny Nash, Co-Founder, Chief Executive Officer

Jonathan Barsky, Ph.D., Co-Founder, Chief Research Officer

Lenny co-founded Market Metrix in 1996. He has been involved in all aspects of the business including product design, engineering, sales, client support, finance and human resources. In his current role, he is responsible for strategic direction of the company. Earlier, Lenny also served as CFO and General Manager for EMEA. Lenny has co-authored many articles on guest satisfaction and enterprise feedback management, and he is actively involved in the firm’s research program. Prior to Market Metrix, Lenny was a management consultant with Andersen Consulting and Arthur Andersen and served on the firm’s global steering committee for Customer Experience Management. Lenny earned a degree in Industrial Management from Georgia Tech and competed on Tech’s #1 ranked men’s golf team.

Dr. Barsky, co-founder of Market Metrix, is a professor of marketing at University of San Francisco’s School of Business and Management and an internationally known consultant and lecturer in the area of customer satisfaction. In his role as Chief Research Officer, Dr. Barsky oversees research activities at Market Metrix which include client studies, the Market Metrix Global Hospitality Index and the development of research aimed at improving current products and practices. Dr. Barsky works closely with clients to use their customer feedback to better manage and grow their businesses.

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VISIONARY GUEST SATISFACTION Case Study | The Langham Hotels

ʽThe birth of a legend’ is a term not many entities can genuinely claim with authority and integrity. In the case of Langham Hotels International, however, this label is well deserved. The roots of this family tree reveal an impeccable pedigree that is historically significant to the international hospitality industry. Langham Hotels International is a luxury hotel operator that dates back to the first Langham in London in 1865. Today the group operates on four continents with projects in cities and resorts around the world. The group’s rapid expansion continues with its two brands, The Langham and Langham Place. Situation: Dreaming Big Although Langham’s dedication to guest service and satisfaction remains unchanged after nearly 150 years, the world moves much faster today. Guest expectations are very high, and the choices available to them have never been greater. Keeping up with today’s guests requires a continuous vigilance and a real-time connection. But when your name is synonymous with exceptional experiences, keeping up isn’t good enough. Langham wanted to be a step ahead, anticipating guest desires and delivering personalised attention. To accomplish this, feedback had to be part of the experience, not just a survey after check out. Langham’s guest feedback solution would have to align with the brand, reflect the voice of Langham, and also engage people. Langham’s ambition wasn’t just to create an extraordinary guest feedback program. It was to develop a visionary guest experience solution that would interconnect guests and hotel colleagues, and push forward the frontier to establish a leading example for the hospitality industry. Ray Leung, Director of Quality and Learning for Langham, described it this way: “For Langham, this is not just an online guest survey program. Knowing our guests is a continuous journey toward engaging and understanding them better.” Solution: Long-Term Vision, Real-Time Performance The answer for Langham would require three things: 1) practical application of real-time data to run Langham properties according to their guiding vision and principles, 2) tailored key performance measures and competitive benchmark data to monitor overall results relative to meaningful standards, and 3) adaptable technology capable of supporting

breakthrough ideas. The highest priority was not just to measure guest feedback, but to use guest feedback at the point of experience to make meaningful improvements, solve practical problems and progress toward the vision of “Know our Guests. Build Great Memories.” Results would be tangible to guests in things like reduced wait times, better service and more smiles. To accomplish this, Langham used Market Metrix’s case management capabilities to direct guest feedback into immediate operational response. Beyond day-to-day operations, Langham has created a unique set of key performance measures to plot strategy and monitor progress. These include scores on key product and service elements, but also on experiential features that set Langham apart. Performance is measured against historical marks for continuous improvement, and against competitors. Data is delivered across the organisation, at each property as well as corporate offices, through role-based reporting dashboards. Unique views for each role and function, such as finance, guest services, operations, and executive leadership, ensure that essential information is instantly accessible. Because Langham’s business is moving constantly forward, the guest satisfaction program is dynamic and evolving. Core functionality and processes remain stable, but experimentation and learning are ongoing. By sharing a vision and working collaboratively, Langham and Market Metrix have created non-traditional approaches that better capture guest feedback and emotional responses. For example, Market Metrix and Langham have created specific measurement indices such as a Know-Our-Guests Index by combining key emotional measures to track sentiment along with product and service results. Results: The Journey Begins Although Langham’s journey with Market Metrix has only recently begun, tremendous results have already emerged. Significant improvements have been achieved on every key performance measure. Overall guest satisfaction has risen nearly two points, and scores for ‘Know Our Guest’ and ‘Build Great Memories’ have increased significantly as well. Staff members at Langham are excited about the early results, and also very engaged with guest feedback. More than 500 active team members across the Langham properties are using the Market Metrix system.

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Experience the Most Accredited Lexus Service Centre in the World.* At Sydney City Lexus we understand that frequent travellers seek premium levels of luxury, comfort and exemplary service. Now you can experience first class levels of service on the ground.

IS-350

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Sydney City Lexus: The Worls’s most accredited Lexus Service Centre.

Grant Barling - Managing Director

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When you walk through our doors, you can expect to experience service standards that embody the excellence synonymous with Lexus, as well as the most experienced team in Australia. We know that it’s not enough to simply be offering some of the world’s finest luxury vehicles, but also that impeccable customer service is an integral part of owning a Lexus. Sydney City Lexus is the only Lexus Service Centre in the world to have received TSM Certification for Excellence. TSM is an excellence set by Lexus in Japan for the strictest technician service standards and processes. Our committed and passionate staff use these superior processes to deliver you an outstanding experience. It is embedded in all of our philosophies and principles. This TSM certification guarantees you the highest superior quality and accuracy of the entire touch point from start to finish. Experience this world class service for yourself. Simply take a short journey to Sydney City Lexus or visit Rushcutters Bay, just moments from the airport. Our complimentary loan car service will valet pick up and drop off a loan vehicle to your home or office. You will never have to visit a vehicle servicing department again – unless you want to of course! As a frequent flyer, we also offer complimentary Sydney Airport Valet service to all of our owners. The Lexus vehicle range continues to evolve and grow with the demands of our customers. This year we have launched THREE new models of styling, safety and performance – The Lexus LS, ES and IS models. The flagship LS line sets the benchmark for luxury. The LS 400 and 460h variants offer superior performance and fuel economy, making it a pleasure to drive. The return of the ES in November also provides the opportunity for a new generation of drivers to discover exactly what has always made the Lexus ES so special.

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The exciting new generation IS line launched in July sets a new benchmark for driving pleasure, with an irresistible blend of heightened performance, contemporary luxury and breath taking design. This third generation IS 250 and IS 350 sedans have the largest model line-up to date which includes an F Sport variant across the range and an all-new IS 300h hybrid model. Reactions to the new generation IS have been unprecedented. I encourage you to experience what Sydney City Lexus has to offer. Next time you’re in town, come in to view our extensive range of new and pre-owned Lexus vehicles. Experience first class luxury at its finest. Each Lexus vehicle comes with Lexus Drive Care – Road side assistance, 24 hours a day. Whichever Lexus you prefer, your new lifestyle begins the moment you enter Sydney City Lexus I look forward to seeing you, Grant Barling Managing Director

Waterloo Dealership

Rushcutters Bay

824 Bourke Street Waterloo, NSW 2017 Ph: +61 2 8303 1900

50 McLachlan Avenue Rushcutters Bay, NSW 2010 Ph: +61 2 3113 3200

sydneycitylexus.com.au *The only dealer in the world to receive TSM certification

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Seeing more shades of green is why so many feel so harmonious with nature.

Available in prescription.

Š2013 Maui Jim, Inc.


Ocean wears Palms. Bryan wears Waimea Canyon.


WE FINISH WHAT WE START.


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A Journey to Savour. In 1897, we began our journey to create outstanding Hawke’s Bay wine. That journey continues today. After 115 vintages, we’ve learned many things and one is that there is no such thing as the perfect vintage. We continue to evolve every year, while staying true to the traditional techniques that define our wine. Join us on the journey. www.churchroad.co.nz

ENJOY CHURCH ROAD WINES RESPONSIBLY


THE CHURCHILL Words by Phil Harte

“We shall fight on the beaches, we shall fight on the landing-grounds, we shall fight in the fields and in the streets, we shall fight in the hills. We shall never surrender!” - Winston Churchill This remarkable statesman has been immortalised appropriately at the Hyatt Regency Churchill Hotel Portman Square London, England.

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Patrick Fernell and Michael Clarke Julian Tracey, Erica Berchtold and Patrick Fernell Phil Harte, Michael Clarke and Kunal Sharma Eric Jelinek QF Country Manager With VIP Guests

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The decision to choose the Hyatt Regency Churchill wasn’t difficult as my experience with this group globally has always been First class. With every challenge met and the staff in all areas of the hotel simply doing their job, thus bringing this well-oiled team together when needed most, under extreme pressure and delivering the desired result.

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eing renowned for the great tactics and creating the ultimate battle plan, Winnie, as he was most fondly regarded, commanded the forces of Great Britain to take on all enemies. Not unlike our modern day General, Australian Cricket Captain Michael Clarke, who was entrenched in the war room planning his assault on that very determined British empire. In a sporting first, England and Australia were to play their historical Ashes Tour firstly in the motherland, England and then second on home soil in Australia. With the 2012 Olympics interrupting the traditional cricketing calendar year there was to be no other way. For the cricketing stalwarts, this was music to their ears and what a battle this was shaping up to be. As the many thousands of sponsors and spectators planning their individual journeys to the ‘Old Bailey’ from around the world, we at Spartan believed we would get ahead of the game and bunker down at the landmark Hyatt Regency Churchill hotel – how appropriate, and didn’t we take advantage of the name and location?

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Strategically positioned 15 minutes drive from the famed Lords Battle Field, The Churchill enjoys a fantastic location in Portman Square, London. It was a logical centre point for a media and corporate meet and greet, and a special announcement of the new Spartan cricket range with our headline Ambassador, Aussie Captain, Michael Clarke. With the Hyatt Regency Churchill allowing us to take over their signature bar, ‘The Churchill’ we really did it justice with a simple display of the Spartan 329 cricket range; all guests had the opportunity to meet Michael along with Spartan Master Bat Maker CEO Kunal Sharma. The highlight of the day was the inclusion of the Paddington Boys School Cricket Team and the introduction of the Spartan Junior Scholarship Program. As the day progressed, we were shaping up for a full house of VIPs and media when a breaking news story hit the headlines; the Australian Cricket Coach had been sacked and the disgruntled reactions of the team were a big concern. A storm of media attention was now brewing and we had to do our best to calm the eager pack of media hounds.

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As the one o’clock call time approached, and with Michael on his way from training, we’d prepared to face the hordes of paparazzi and the worst of the British press. You could cut the atmosphere with a knife as the numbers and anticipation grew. I could see Michael quickly navigating his way through the lobby and it was time to introduce our special guest, incorporating the school children and the fantastic philanthropic initiatives of Michael and Kunal. If not for the slick professionalism of the Churchill team, this day could have been a whole lot more challenging; fortunately it was hit for six! All those concerned left this memorable day with even more memorable moments. As always, the Hyatt Regency Churchill met every challenge with gusto, with staff in all areas of the hotel doing their job to the best of their abilities. Throughout the hotel our demands were non-compromising with the highest quality of accommodation and customer service: from the concierge to the gym and of course the food and beverage department, they must all meet my own ridiculously high standards. As a former chef, I take this component of the hotel very personally and I work closely

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with the Executive Chef and the F&B Director to deliver a special and unique style of event, each and every time. The Hyatt Regency Churchill for me has one of the best club lounges in the world. Not just a trimmed down version of the main restaurant, but a uniquely boutique experience available all day and with the service that gives you a real sense of being. The gym is compact but efficient, the meeting space is as good as it gets and the rooms are not the usual undersized British boxes – The Hyatt Regency Churchill is truly a five star product. As I finish writing this article, we are still mopping up the collateral damage from the first Ashes defeat and are now vigorously preparing for the comeback tour with the first ball to bowled on November 21st – which coincidently happens to be the launch date of Classic Lifestyle Magazine! Fingers crossed we will have our revenge and claw back one of the sport’s holy grails, The Ashes …

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BONNIE DOON GOLF CLUB Words by Phil Harte

One of Australia’s most influential golf clubs began with an assembly of ‘golf mad cranks’ at the home of an obscure Marrickville doctor in 1897. Now more than a century later, it is a club with a host of traditions, the third oldest in Sydney, and unique in that it has existed at three different sites.

eritage, history and experience cannot be easily acquired or simply bought, it takes, in most cases, a lifetime. As an industry full of pomp and ceremony and let’s not forget tradition, golf is one discipline that will test the metal in the best of us. With some 20 plus years entrenched with the above challenges, I have been tested at many golf courses, from the money-can’t-buy Cascata course in Vegas, to the whistling coastline at Turnberry. What really makes the experience at any course memorable is the attention to detail and the service from its gatekeepers.

H

We have been fortunate enough to have been given full access to the wonderful Bonnie Doon Golf Club in Sydney and over the past 10 years we have staged many tournaments, charity events and corporate days and each year we walk away with the same utterances, “we must do that again”, and we do. Over the years, Bonnie Doon has ensured that the course is always keep in mint condition with subtle changes being implemented to enhance and never to hinder the experience, but the thing I am most impressed with is the relaxed yet professional way the team

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run the club day to day and the welcoming nature of the members. So when you’re next looking for a new challenge call, Bill Francis at the club and ask to drop by for a round. Under its original name of Marrickville Golf Club, it was a 12-hole course amid what were then the estates and grand homes that dotted the hills of Tempe. One of these was the notorious ‘cliff hole’, which required a lofted iron shot to carry up the rocky face of a 15-metre cliff. Membership at Tempe was restricted to men, many of whom were bookmakers, jockeys and hoteliers. Subscriptions were all of 10/6, or just $1.05 a year. The club moved to a new site at Arncliffe in 1907, also prompting a change in name. Bonnie Doon was the title of the grazing property the club purchased – land included in Cook’s original charter of Botany Bay – and that was the name chosen by a majority of members. Now the club boasted an 18-hole course and a grand homestead for its clubhouse. The membership was opened up, and even ladies were allowed to play (with certain restrictions).

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Following World War II, expansion plans for Mascot aerodrome included land occupied by 13 of Bonnie Doon’s 18 holes. Members again packed up their clubs, this time moving to the present site at Pagewood. Taking over the much younger New Metropolitan Golf Club in 1947, Bonnie Doon’s 850 members now played on a pure links-style course of wide fairways and natural hazards, carved out of sandy heath and banksia scrub. In the years since, the nature of the course has changed, the membership has grown and facilities have developed to bring the club up to elite club status. But the character of ‘The Doon’ has remained; fi rst and foremost, a golfer’s club. The club has been blessed with many fi ne players over its history, and up with the best of them all was Tom Howard. Tom was Club Champion in 1913 and then again continuously from 1915 to 1921. This run of form set a record at the time for eight Club Championships (seven of them consecutive). All records are set to be broken, however, and Barry Baker would later better this mark.

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In 1920, the Australian Open was played at The Australian Club, which hosted 27 players for the tournament. Tom won the Best Amateur trophy with a total of 311, in fifth place overall behind the winner Joe Kirkwood (290) and the likes of Dan Soutar (295) and Fred Popplewell (302). He kindly presented his trophy to his home club, Bonnie Doon GC. The next year (1921) saw Tom defeat Ivo Whitton, Eric Apperly and Eric Pope to win the NSW Amateur at Royal Sydney. But in January 1922, TE Howard left the amateur ranks and turned professional to take his fi rst post as Club Professional at Concord Golf Club. In August 1923 that decision was to be vindicated, as Tom won the Australian Open at Royal Adelaide by three shots against a field including Ivo Whitton, Fred Popplewell and Eric Apperly. A ‘History of Bonnie Doon Golf Club 1897 – 1997’ was written by life member Vic Milburn to commemorate the first hundred years.

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GAUCHO’S DUBAI Words by Phil Harte

With its signature cowhide decor, the uber stylish Gauchos Dubai immediately makes an impression. Soaring ceilings, stunning lighting and the abundance of white leather signals big city panache. Located in the centre of the Dubai Financial International Centre, Gauchos Dubai is one of 15 restaurants in the Gaucho stable and the first to have opened outside of the UK.

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Of course, Gauchos is famous for its beef. All beef served comes from Argentina, and only free range, grass fed, British breeds are on the menu. This and a 35-day wet aging process promises exceptionally tender, lean and rich beef. With high anticipation, our party of seven arrived to a warm welcome and we start our evening with a glass of Luigi Bosca Brut NV Charonnday/Pinot Noir sparkling wine made in the Methode Champenoise style from the Luján de Cuyo region of Mendoza, Argentina. Gauchos’ Head Sommelier, Marina Diaz then led us to a private tasting area for a masterclass wine tasting session, to learn about and sample wine selected from their >200 strong Argentinean wine list – believed to be the largest outside of Argentina. Marina Diaz, a passionate Argentinean wine enthusiast, explained the high altitude winegrowing regions of the country, and immersed us in the topography and climate in which these special wines grow. First, we tasted the Selección-G 2011, a dry white wine made from Torrontés. Not a mainstream grape variety, Torrontés is believed to be native to Argentina, and is a cross between Muscat of Alexandria and Criolla Chica, delivering a wine which is rich in apricot and lychee on the nose with a slightly bitter pink grapefruit finish. An excellent match with Asian food or the typical South American ceviches. Next, Marina served from her ‘private’ collection a 2011 Mendel Semillon produced from the La Consulta sub-region in the southern Uco Valley of Mendoza. The wine had seen 12 months in oak, and showed lovely fresh fruit on the nose and well balanced acidity. Marina then moved us onto the reds, and of course out comes the iconic Malbecs which have really put Argentina on the world wine map. First, we are served a very drinkable 2012 unoaked Argentine Malbec from Atamisque

‘Serbal’, which showed spicy red fruits on the palate. This was followed by a 2009 Lagarde Malbec from the DOC region of Luján de Cuyo. This wine is a result of a blend of parcels comprising 50% wine matured for 12 months in French oak, 25% wine matured for 12 months in American oak and 25% unoaked wine. Both of the Malbecs tasted were big enough to complement the richest beef on offer, and the Lagarde Malbec, with its oak influence, offering a more rounded, complex wine with fi rm tannins and a dry, austere fi nish. As most of our group were from Australia, Marina next wanted to show us an example of a Shiraz/Syrah from Argentina. Produced from young vines, the 2010 Decero Shiraz was produced in the Agrelo region. This wine offered subdued clove-like spiciness and elegance, with warm rich red fruit on the palate and balanced acidity – an excellent wine. With the wine masterclass over and our appetites sharpened, we emerged as seven enthusiastic fans of Argentinean wine as we headed back to our table to prepare for our dinner. From the kitchen came Mike and Jamie carrying a large wooden board comprising different cuts of beef. They provided us with an excellent explanation of where each cut of meat came from on the animal, and the flavour and texture expected from each cut of meat. This informative presentation enabled us to more fully appreciate the menu offerings and made ‘slightly easier’ our menu choice.

Mike, Phil Harte Jamie Robertson

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Although highly renowned for beef, Gauchos’ chefs are expert at preparing seafood dishes. Our dining experience started with a range of ceviches put in the centre of the table to share along with some empanadas and chorizo sausage. The entrees were a delight, with prawns (shrimps), tuna, seabass and salmon served in several ways with a South American influence. These were followed by our main meals of rump (cuadril), sirloin (chorizo), rib-eye (ancho) and fillet (lomo). Favoured by many of our party was Lomito Picante, rump fillet basted with chilli infused oil. Our main meals were accompanied by Domino potatoes, Humita Salteña (originating from Salta in Argentina and served in a corn husk with roasted pumpkin and sweetcorn) and spinach with garlic, oil and lemon. The beef was indeed tender and flavoursome. Naturally, we could not let the mouth-watering selection of desserts go untested, and ordered some Dulche de leche fondant, Salted de leche and macadamia cheesecake and a classic sticky toffee pudding - all of which were exceptional. Our Sommelier accompanied the desserts with a refreshing Familia Schroeder ‘Deseado’ NV (sparkling Torrontés from Neuquen, Patagonia) and a delicious 2008 Zuccardi Malamado Malbec fortified wine. A truly perfect way to end a very special dinner.

Ross Butler, Phil Harte, Chris Gayle Jenny & Phil Eley

In such a flashy city, where quality and style rule supreme, Gauchos Dubai has ticked all the boxes. Gauchos offers a premium bespoke wine and food experience to remember and we will long remember this evening.

Rae Blair & Marina

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A HUMBLING YEAR INDEED FOR THE WOMAN BEHIND ICONIC AUSTRALIAN BRAND, ALPHA-H. WHEN MICHELLE DOHERTY PURCHASED SKINCARE COMPANY ALPHA-H FROM ITS CREATORS IN 1995 THE RANGE CONSISTED OF FOUR PRODUCTS AND SHE WAS THE SOLE EMPLOYEE. LOOKING AHEAD TO 2013, MICHELLE HAS SUCCESSFULLY TURNED A SMALL HOME BUSINESS INTO ONE WITH AN INTERNATIONAL PROFILE. After gaining worldwide accolades for her products, Michelle has finally made her mark as a successful business woman here in Australia – becoming a finalist in the 2013 Queensland Telstra Business Woman Awards. And with thousands of nominations annually, this was no easy feat. This year the Telstra Business Women’s Awards celebrated 19 years of rewarding the incredible achievements of business women across the country which are more than just recognition and rewards, they provide an opportunity for career analysis and self-development, new business opportunities and network expansion. “I was overjoyed with pride when the announcement came through! With the support of my loving family, I have dedicated the last twenty years of my life to growing and developing the Alpha-H brand and business. Receiving this kind of recognition from such a prestigious award is a career highlight for me and a moment I will cherish,” said Michelle.

“It’s exciting to achieve that kind of recognition within our local community, I was ecstatic to receive the news that we had won the Family Business Award in the July round,” said Michelle. September saw the brands Clear Skin Kit awarded Judges Choice Award for the Acne category in the Australian Beauty Awards 2013. Harper’s Bazaar UK also crowned the Liquid Gold Smoothing and Perfecting Mask the title of best skin brightener in the Harper’s Bazaar Beauty Hot 100 for 2014. “Winning these awards has been an extremely satisfying experience for me and I would like to think that my years of perseverance and dedication inspire women who want to make a difference in the lives of others,” said Michelle. Alpha-H is currently available in the following countries: Australia, UK, Germany, Italy, Norway, France, Slovakia, South Africa, Singapore, Brunei, The Philippines, Hong Kong and New Zealand.

Ms Doherty said she is proud to join an elite group of Australian business women in the Telstra Business Women’s Awards Network, an exclusive community of finalists and winners. Continuing on the theme of awards, 2013 also saw the brand win the Retail, Wholesale and Distribution Award Category in the June round of the Gold Coast Business Excellence Awards 2013.

www.alpha-h.com


SYDNEY Words by Phil Harte

Well you may be forgiven for missing the memo on QT’s chain of ultra-hip hotels; I myself only just caught on to the trend recently. Tucked away unassumingly on the corner of Market Street and George Street in Sydney’s CBD, step inside and you will feel as if you have just been transported to the set of Baz Luhrmann’s Great Gatsby film. The heritage of the iconic Gowings building, which now houses the QT Sydney, has been reworked into something quite remarkable here. The attention to detail is evident in the edgy, quaint and nostalgic look and feel of the hotel, while the landmark’s superb architecture has been integrated seamlessly to produce a modern, chic end result.

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We checked into the QT Sydney at 8.30pm sharp for our overnight stay and were greeted by a very zesty doorman dressed in trendy purple and black Gatsby inspired garb. His cheerful and charismatic energy escorted us up to the first floor check-in, before heading to the chic Gowings Bar and Grill (GB&G) where we enjoyed a relaxing wine and dinner. The stylish GB&G, was recently awarded its first ‘hat’ award and it’s easy to see why. Our tasty menu consisted of a mouth-watering appetisers of escargot, crab cakes and scrumptious chicken schnitzel. Not to mention a delicious warm apple crumble and an espresso! Award winning chef Paul Easson, has got a real tiger by the tail with the GB&G and he should be fully commended on his simple traditional delights. Its open view state-of-the-art kitchen and visual splendour makes for an unforgettable dining experience. When reviewing various restaurants and hotels, I always believe the assests are in the staff, and it doesn’t take long to see if there is a real pride in what they are doing. These guys are genuine, with real product knowledge and a wilingness to please. With dinner finished, we contently retreated to our spacious room upstairs, which showcased fantastic views Sydney’s busiest shopping precinct in Pitt St. The stylish fit-out incorporated quirky colourful ornaments scattered around, an open contemporary style bathroom and the most comfortable beds to rest our weary bodies in. With jet lag kicking in I found myself gravitating towards the gym on the tenth floor then it was off to our breakfast at the GB&G, which again exceeded all of our expectations with a delicious array of traditional eggs benedict, maple syrup pancakes, toast, muffins, tea and coffee. If you are heading to Sydney and you want to experience something more than unique, look no further than QT on the corner of Market and George streets. Enjoy!

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GOLD COAST Words by Phil Harte

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Travelling the world and reviewing hundreds of eateries, it was amazing to come full circle and experience the remarkable on home soil. At the QT Gold Coast, we were invited to stay overnight and enjoy what has become the most talked about night out in Surfers Paradise. Starting at the famous Stingray Bar on the ground floor for drinks, we then made our way to Bazaar Restaurant for what became one of our most memorable nights this year. It was very refreshing to spend a couple of hours exploring the host of food stations with interactive chefs preparing your choice of steaks to order, fresh seafood, Thai, Indian and Italian gourmet cuisine. The incredible dessert bar tantalised your taste buds with a selection of mini lemon meringue pies, pavlova, lamingtons, macaron and chocolate brownies. Not to mention the sensational ice cream bar where you can choose almost any lolly you like to be mixed in. Unlike Sydney’s more traditional brasserie style of restaurant, the Bazaar concept here on the Gold Coast is an award winner in my eyes. The chic, nostalgic style that has become the signature trademark of the QT brand is once again evident in the hotel rooms here. Their conference and meetings facilities are outstanding, identifying the growing demands of the international traveller. If you are looking for a point of difference, look no further than the QT Gold Coast.

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PORT DOUGLAS QT’s tropical Far North Queensland offering in Port Douglas is a unique designer resort, combining an eclectic design environment and bold entertainment to create an intriguing yet relaxing guest experience. Located in an inspiring open-spaced setting with a contemporary yet quirky tropical feel, the atmosphere here is decidedly Mad Men meets the Hamptons with a sophisticated, upmarket vibe featuring light timber floor coverings and a restrained colour palette of muted pastels. An oasis of relaxation, there is no need for guests to leave the resort; a large lagoon-style pool and chic lawn party atmosphere, featuring pretty sun loungers and swim up bars ensure that you can do plenty of nothing all day long. The QT resort experience begins as soon as you arrive, with a concierge and hostess greeting you in quirky, retro outfits. Service is always attentive, combining an upbeat American vibe with a touch of Aussie sincerity.

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The 169 studio rooms and deluxe one and two-bedroom villas boast sleek designer bathrooms with custom designed features and a relaxed tropical feel that is sophisticated and playful at the same time. Each room is individually tailored for an unforgettable QT experience with luxurious QT king beds, balconies, bespoke bathrooms, deluxe amenities, 42-inch flat screen and bespoke designer furnishings. The famed Bazaar restaurant with its interactive marketplace is also featured here. Use your plate as a passport, and taste test the world. Inspired by international street stalls, souks and bodegas, you will see everything from cured meats hanging from the ceiling, adjacent to strings of garlic and chilli, to fresh king prawns and sand crabs sitting on ice as well as a vast array of exotic dishes, wood-fired pizzas and mouth-watering rotisserie cooked meats. Regardless of where you start or finish, Bazaar provides endless delicacies, with each and every dish accompanied by a passionate chef eager to explain the intricacies of their creations.

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FALLS CREEK QT Falls Creek is a designer alpine retreat, ideal for lovers of style and luxury. Here, custom furniture and modern lines are paired with vintage elements to create a contemporary living space that boasts a designer chic, après-ski kind of cool. A prime ski-in/ski-out location, QT Falls Creek is the perfect base for avid skiers and snowboarders, and offers a luxurious, peaceful escape for short breaks all year round.

With 63 modern one, two, three and four bedroom luxury apartments, all with breathtaking views across the Kiewa Valley, mountains and ski fields, there’s enough room here for the whole family. Each of the apartment’s individual quirks and nuances ensure they feel like a bespoke home away from home. The apartments are individually tailored for an unforgettable QT experience, boasting under-floor heating, kitchen and laundry facilities, luxurious QT queen beds, fully stacked entertainment system and hot tubs on most apartment balconies.

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After a day on the slopes, you can enjoy unparalleled food and beverage offerings at QT’s signature Bazaar restaurant and hip cocktail bar Stingray Lounge, or indulge in ski-inspired spa experiences at spaQ. Bazaar presents a mosaic of foods as diverse as the cultures they came from, with classic pot roasts and refreshing organic salads taking their place beside pedestals of gleaming seafood, Moroccan spiced lamb shanks and braised beef cheeks. A charcuterie bar, Asian Wok Station and expertly chargrilled grass-fed sirloin steak, sliced and prepared to

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order are amongst the many interactive dining stations. With a veritable smorgasbord of fresh produce and flavours to choose from, many dishes are made to order, whilst others are ready for you to peruse at your own pace.

rejuvenation, recovery, hydration and rest. Massage therapy treatments release tension after a hard day on the slopes, while signature snowinspired ‘Ginger Bliss Kiss’ or ‘The Snow Queen’ treatments infuse exfoliation, massage and facials for the ultimate in pampering

spaQ serves up a fresh, novel twist to the ‘designer spa’, with sophistication and relaxation infused into every aspect. From the uniforms to the menu options and the ‘Freshly Picked’ spa experience philosophy, this is a glamorous new take on the traditional spa experience. Catering for the pre-ski warm ups and après-ski recovery, the spaQ menu focuses on

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The m5 with integrated milk frother is a compact and easy to use, the new Mitaca m5 coffee machine gives you great performance with an elegant and minimalist design. Signed by Bonetto Design, a famous brand of Italian design. Aluminium color inserts highlight the brilliance of the black shining parts. The elegant aesthetics and the quality of the espresso coffee, in illy capsules, make this machine a perfect example of Made in Italy excellence. With integrated milk frother you can also prepare cappuccino, cold milk, caffelatte and hot chocolate.



PASSION FOR COFFEE RUNS DEEP AT ILLYCAFFÈ

T

he story begins in Trieste, Italy, the Adriatic port town where coffee first entered Europe, and where in 1933, company founder Francesco Illy developed the modern espresso machine. The story is still being written today by President and CEO Andrea Illy, representing a third generation of illy family leadership.

2.

• illy/MITACA – approximately 7 grams. • Nespresso and Compatibles – approximately 5 grams.

Coffee of the highest order, coffee that delights: this is illy’s mission, passion and obsession. A simple idea created through complex means: eight decades of experience; unmatched knowledge of coffee biology and chemistry; unrivalled skill at roasting; the pioneering of innovative, enabling technologies; and a family’s entrepreneurial passion. There is a taste, a feel, an aroma that is all illy’s own. Velvety, immediately sweet, delicately balancing floral and fruity notes with caramel, toast and chocolate, naturally fragrant with aromas of almond and honey. You just might hold the sugar, for the very first time. This is balance that comes only from a blend: the singular illy blend of nine highest-order Arabica beans, selected and directly purchased by illy from farms spanning four continents. Each individual bean contributing to a greater whole, for the pleasure of those who appreciate all that coffee can and should be. In the cup, the illy blend becomes a symphony: rich, full, multi-faceted, yet subtle, comprised of immensely talented soloists, each coaxed to their finest performance under the hand of an expert conductor. The best coffee in the world now at a push of a button One touch of a button sets in motion a 30-second process that yields pure pleasure in the cup -- a velvety, aromatic, rich and balanced espresso, topped by a silky and remarkably long-lasting crema, the creamy, lighter-brown top layer that floats on top, unbroken and tiger-striped. A result expected of the most experienced baristas at the finest cafes, now accessible to all. The Coffee The MITICA Machines coupled with the illy capsule is a flawless system with a guaranteed perfectly fresh espresso every time creating the perfect machine/capsule match. 1.

Seven grams is the exact dose of coffee required to brew a shot of espresso, depending on the coffee, the machine, the grinder, the weather… you should probably find the perfect dose for you in the range of 6.6 to 7.2 grams.

• The capsules are gas flushed with Nitrogen and sealed to ensure that perfectly fresh ground taste every time. • Each capsule incorporates a membrane, which regulates the flow of water to deliver a perfect crema with every shot. The Blends The illy blend capsules made up of the best Arabica coffee of different origins or with accurately selected blends. •

Dark: Intense body and strong taste for a stronger espresso, where the notes of cocoa and toasted bread blend with caramel flavor.

Medium: An espresso which distinguishes itself for a well-balanced taste, with notes of caramel, chocolate, toasted bread and flowers.

Decaffeinated: The typical taste and aroma of the medium roast, with low caffeine content. Simply perfect coffee!

illy Long Espresso: For those who prefer a long coffee, characterized by a smooth and delicate flavour, with floreal, fruity and caramel hints. Ideal for 90 ml vol. cups

The Machines Mitaca designs, produces and distributes the espresso machines that exclusively use Mitaca Professional System capsules. A large range of strong, easy to use and functional espresso machines with a modern design; all of them with automatic capsule ejection and designed considering the user’s needs in the place of work. Deserve a quality break, receive and delight your own guests offering a perfect espresso like in the bar.

The secret of an espresso so special and unique is handed down from four generations of the illy family. It all begins with a fervent passion for quality. illy utilises solely a unique and unmistakable 100% Arabica blend, selecting the coffee beans directly where they grow.

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Max Alfieri - Ioesco Sanctuary Cove

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“There is a taste, a feel, an aroma that is all illy’s own. Velvety, immediately sweet, delicately balancing floral and fruity notes with caramel, toast and chocolate, naturally fragrant with aromas of almond and honey. You just might hold the sugar, for the very first time”.

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Striking Oasis. It’s more than golf, it’s unforgettable. From the most challenging to the most fun. Find your oasis.

visitgreaterpalmsprings.com


Westin Mission Hills Golf Resort & Spa

Greater Palm Springs

Greater Palm Springs is made up of nine distinct cities - Palm Springs, Desert Hot Springs, Cathedral City, Rancho Mirage, Palm Desert, Indian Wells, La Quinta, Indio and Coachella - and is easily accessible with over 100 flights daily into Palm Springs International Airport from 21 cities or less than a two hour drive from Los Angeles. Greater Palm Springs offers luxurious resorts, pampering spas, over 100 championship golf courses, 600 tennis courts, arts & culture, modern architecture, designer shopping, and a rich dining and nightlife scene, all in the heart of Southern California’s desert region. Not to mention an event calendar filled with world-class signature events. And with an average of 350 days of sunshine per year, warm blue skies and lush green settings, what more could you ask for? Palm Springs is a hub for major events and festivals including the Palm Springs International Film Festival, Modernism Week which celebrates desert modernism through design and architecture tours, events and programs, the BNP Paribas Open, the Indian Wells Art Festival, and the Coachella Valley Music & Arts Festival. Natural hot mineral water pools make Palm Springs a unique destination for world-class spas and wellness retreats. For a well-deserved spa getaway, book a stay at one of the 20-plus boutique Desert Hot Springs’ spa hotels

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that sit atop one of the world’s largest subterranean aquifers. Here, geothermally heated mineral water percolates skywards from fissures deep inside the earth, beneath the San Andreas Fault. Take a celebrity tour to discover the secluded retreats and private estates of Frank Sinatra, Elvis Presley or Marilyn Monroe. Or even stay in a vacation rental that was once the home of a celebrity. Seeking extreme or soft adventure, Palm Springs offers a wide range of experiences all with abundant sunshine and spectacular scenery. Climb aboard the world’s largest rotating tramcar at the Palm Springs Aerial Tramway to experience a breathtaking journey up the sheer cliffs of Chino Canyon. Take an off-road adventure by exploring the San Andreas Fault, Indian Canyons or the unique Joshua Tree National Park. Soar above the desert in a hot air balloon, or discover the outdoors on horseback through the majestic canyons and mountain vistas. Enjoy stunning views as you hike through the countless trails throughout the Coachella Valley. From the beautiful slotted Painted Canyons to the Araby Trail which takes you past the former home of Bob Hope, Palm Springs offers trails for all ability levels. Whatever brings you to Palm Springs – a honeymoon, family holiday, or even business – you will find ideal accommodations throughout the area.

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BNP Paribas Open

Twin Palms Frank Sinatra Estate

La Quinta Resort & Club is an original desert hideaway at the foot of the spectacular Santa Rosa Mountains and has been the personal refuge for Hollywood luminaries and travellers from around the world. Remarkably secluded and personal, the resort’s masterful layout and hand-crafted hacienda style architecture feels like a charming village and a luxury destination. The Viceroy Palm Springs defines the ultimate downtown Palm Springs spa resort experience. Luxuriously updated to reflect the Hollywood Regency style popular during the desert’s original glamour era, Viceroy Palm Springs resort hotel and spa in Southern California features a full array of luxury accommodations, amenities, and services. A Hotel & Swim Club Ace

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Celebrity Course – Indian Wells Golf Resort

Greater Palm Springs boasts the highest number of golf courses per square kilometre anywhere in the United States—more than 100 of them are spread out from Desert Hot Springs to Coachella - with many courses designed by players and designers including the likes of Pete Dye and Ted Robinson. Don’t leave without taking on the signature holes: Classic Club – Palm Desert Here, #12 is the signature hole and Arnold Palmer’s favourite at Classic Club despite the fact that it only measures 162 yards from the back tees and 116 from the forward tees. The daunting tee shot is a forced carry over a body of water, with a creek and a waterfall to the right, and one large bunker that engulfs the left and back side of the green (which has a large ridge in the middle, clearly defining itself into two tiers). There are great views of Big Bear and of the Chocolate Mountains, depending on which direction you’re putting. Par is a great score here.

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TPC Stadium Course at PGA WEST - La Quinta Named “Stadium” thanks to designer Pete Dye’s ingenious plan to sculpt spectator seating areas into the natural terrain, this course has witnessed a multitude of historic moments. A highlight was Lee Trevino’s unforgettable hole-in-one on #17 – nicknamed the notorious Alcatraz Island hole – which netted him a Skin worth $175,000 in the 1987 made-for-TV “Skins Game,” which PGA West hosted from 1986 to 1991. Escena Golf Club - Palm Springs The inward nine here starts with a challenging par 4 at hole #10, an example of Nicklaus Design golf at its best. If you can cut the corner of this dogleg right hole, you’ll have a short club into the green. But no matter which club you use for your approach, the picturesque beach bunker left of the green, and stunning mountain views, are very distracting. Chipping areas around the green allow you to use your imagination to save par.

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Escena Golf Club - Palm Springs

Desert Willow Golf Resort – Palm Desert

Players Course at Indian Wells Golf Resort At this Ted Robinson-designed 27-hole golf course, more than 1,500 palm trees line the fairways that meander over gently rolling terrain and around six lakes at the base of snow-capped Mount San Jacinto. The view from the 5th hole of the West course is absolutely spectacular. SilverRock Resort - La Quinta Hole #7 is a long par 5 that measures 603 yards from the tips with water in play from tee to green. With the Santa Rosa Mountains setting the backdrop, players must avoid the lake to the right side of the fairway and a large fairway bunker to the left of the fairway. After a good drive, players must decide whether to shoot over the water or leave themselves with a long third shot over water to a small green that is well guarded by water and bunkers. A par here is a good score! SilverRock Resort - La Quinta

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NOT JUST

i g a P t a m Sela AT THE W Words by Phil Harte

The mantra for the W Retreat and Spa is whatever, whenever ‌ When my family and I spent last Christmas holidays there, for us it was all about waiting, watching and recapturing the wonder!

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The annual debate on where the Harte family would spend Christmas was decided last year by Danielle and our children. After a long year spent on planes and in hotels, I wasn’t that keen to travel far for the holidays, and my enthusiasm for another overseas trip was not high when they told me of our plans for us to go to Bali. I have visited Bali on many occasions staging events, conferences, seminars and golf tournaments but I never really stayed for any leisure time. My visits to Bali in the past had been great regardless, largely because of the hospitality of the Balinese and their genuine need to please. So with that in mind, our bags were packed and we boarded the plane in anticipation of Bali’s gentle rhythms, warming sun and relaxing atmosphere. The W Retreat & Spa was to be our home for 10 days. Opened in 2011, this accommodation comprises 158 Retreats and 79 Villas and is exclusively located in the beachfront enclave of Seminyak. Sounded perfect!

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We arrived at the Retreat quite late Weso arrived the W Retreat & Spa quite wasn’tatable to see much on our on theable first to night, as on lateapproach so we weren’t see but much weapproach. crept up the driveway we our We stone did however quickly quickly this was notaverage your realise thisrealised was not just your average Hotel Bali hotel - with uber Balinese as we made ourmodern way up and slick decor, the entire lobby the stone driveway. changed colours six times before we With a contemporary sophisticated walked through the front door. The décor, entire changed colours Wow the factor waslobby on high. The interiors sixwere times before wewith hadvivid evendesign walked high-energy through the frontofdoor. and an abundance colour. With the trendy W lounge calling out our names, we proceeded to enjoy a welcome ‘Balinese Breeze’ cocktail.

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This magnificent contemporary designed hotel, boasting stunning ocean views with cascading water features resembling the Balinese rice paddies, left no stone unturned when it came to replicating the true beauty and heritage of the Balinese culture. Our private villa situated 50 metres from the main reception and 10 metres away from the state-of-the-art gym facility and relaxing spa retreat, featured our own stunning plunge pool, decking and outdoor shower. The location here was perfect, only 15 minutes away from the hustle and bustle of Kuta and only a moped ride away from numerous sacred temples and eclectic collections of arts and crafts. Each morning as the golden rays of sunshine blessed us with their light, we calmly walked around the hotel grounds, listening to the welcome greeting ‘selamat pagi’ (happy morning) echoing from the friendly Balinese staff. With Danielle and the children content to enjoy and explore the mystical treasures and temples of this ‘Island of Gods’, I was keen to get a behind the scenes look at the venue. The General Manager, Craig Seaward, personally escorted me around the grounds of the W Retreat & Spa and provided a real insight into the expat experience of living and working in Bali and why so many people, especially Australians, choose to make Bali their home. Just as we were finishing up, the Chef de Cuisine, Kevin Chung, joined us. Kevin is a Mauritius-born Australian, with some 15 years of five-star dining experience, having worked at Neil Perry’s Rockpool and

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at Longrain under the guidance of Martin Boertz. He kindly insisted Dani and I join him for dinner that evening at the W’s Starfish Bloo restaurant. As we entered this spectacular restaurant overlooking the tropical beachside, we couldn’t help but take in the awe of this cleverly themed ‘beauty from the deep blue sea’ restaurant. Indoor and outdoor dining was on offer, however you couldn’t resist the sheer beauty of a gigantic, six-metre high recreation of local fish traps, booths and magical blue jellyfish lighting swaying high above – the craftsmanship was simply superb! Over the next two hours, Kevin delighted us with his signature dishes inspired by the fresh local produce, Asian flavours and fresh seafood. It is clear Kevin is a talented young chef and has the freedom to flex his culinary muscles at the W. I was keen to learn more about Kevin’s philosophy and challenges and we spent time discussing menus, cultures, produce and how he manages to deliver such a high standard of food and service every day in Bali. It became obvious that he has the day-to-day service delivery well under control – but what was really distracting him was his first Christmas lunch at the hotel. With the Christmas lunch a sell out event of 500 people, Kevin decided his kitchen would turn out a buffet with an incredible 400 choices. Of course we had to be a part of this.

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Our Christmas morning was spent opening gifts under the decorated frangipani tree in our villa with our close friends, the Fitzroys. Upon the prudent advice of the Chef de Cuisine, we skipped breakfast to ensure we had plenty of room for our lunch. We arrived at the Starfish Bloo restaurant for lunch and the banquet in front of us was something extraordinary to behold. Kevin and his team had created a magnificent Christmas spread, which took a bit of strategising on our part to work out the best way to tackle this culinary feast. Naturally, we abandoned restraint and tucked in, eating far too much, as we all do every Christmas! Our time in Bali passed far too quickly, spending our days enjoying relaxing massages, lazing by the pool, sightseeing, shopping and absorbing the Balinese culture ‌ and a bit of the obligatory hard work in the gym to shed the Christmas kilos. As we boarded the plane to go home, we realised that it’s not easy getting family holidays right, especially at Christmas time, however, Craig Seaward and Kevin Chung and their teams at W Retreat & Spa Bali ensured our Yuletide holiday was one to remember; we had the time of our life. We most definitely will be back again to enjoy the true wonderment of the W.

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LIFE & THE DEAD SEA Words by Phil Harte

Surrendering my weight to the salty waters of the Dead Sea, I float aimlessly like a raft lost in the ocean. As I turn to the right I am greeted by the landscape of Jericho, one of the world’s oldest inhabited cities, a contrast of green and brown. Over to my left is the Holy City of Jerusalem and Mount Nebo where Moses stood and saw the Promised Land for the first time.

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Danielle and Phil Harte

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I

can be forgiven for feeling truly humbled and a little awestruck in this moment. Though not an overly religious kind of guy, I was still overcome by the history of the area and the thought that this is where life as we know it really began. Taking it all in, I let the gentle current lead me back to shore, where I take a cold shower before strolling back to the most amazing bungalow at the world-famous Kempinski Hotel Ishtar.

Only having three days to explore this biblical region, it quickly became apparent that we could spend weeks here, engrossing ourselves in the rich history of Jordan, and still not see it all. So we devised a plan that ultimately went a little something like this …

DAY ONE

DAY TWO

Touching down at Aman airport was a dream, as the Royal Jordanian Airlines fight was an easy three hours travel time from Dubai. Greeted at the airport by an extremely knowledgeable limousine driver who knew every inch of Jordan like the back of his hand, we commenced our descent by road, exactly 423 metres below sea level.

We started the day bright and early at five am, for our journey to Petra and the famed Indiana Jones cave ruins. Spending the day on horseback, absorbing all the history and culture, we had a sense of knowing that we had arrived somewhere special. I couldn’t help thinking of the Jones boys searching for the Holy Grail throughout the day, which brought a smile to my face every time. We departed at sunset and within minutes of the three-hour drive back to the Kempinski Hotel Ishtar, it was lights out, followed by near unconsciousness soon after.

Arriving at the Kempinski Hotel Ishtar at midday, we settled into our magnificent villa and enjoyed lunch by the pool overlooking the Dead Sea. Getting our bearings and planning the next two days, we gazed at the shores of Israel in the distance and knew this was one of those ‘money can’t buy’ encounters.

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Phil Harte and Warren Goadby

DAY THREE After such an intense day the day before, we decided this morning would consist of mudpacks, massages, and not a lot more. This is the beauty of the Kempinski Hotel Ishtar – it has exactly what you need so you can do absolutely nothing or experience everything. We did manage to squeeze in a workout in the afternoon and the great news is that the gym here is completely fitted out with our favourite gear from Precor. Of course, all that exercise then meant we deserved a one-hour deep tissue massage. By then it was time to freshen up for dinner with the Hotel’s General Manager, a fellow Aussie by the name of Warren Goadby, who had been living in the Middle East for a number of years. Would you believe it, Warren’s mother was a squash player and knew of our lovely Danielle during her squash heyday. We can attribute the success of the Kempinski Hotel Ishtar largely to Warren – he knows exactly what he’s doing and he really made our stay there one of our best travel experiences ever.

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After dinner, we simply sat down by the pool for an hour, just gazing out across the Dead Sea in silence, processing the profound magnitude of the past few days. Israel, Palestine, Jericho, Moses, John the Baptist, Jerusalem, the Dead Sea … names and places that are so richly woven into the tapestry of our history and were now part of one of the best experiences of our lives. Just remarkable. Our flight from Dubai on Royal Jordanian Airlines only took three hours and the Kempinski Hotel Ishtar was only a 30-minute drive from the airport. If you are heading to Europe or the UK via Dubai, I strongly urge you to consider this as a side trip. I promise, you will thank me for it. Kempinski Hotel Ishtar Swaimeh, Dead Sea Road, 11194 Dead Sea, Amman +962 5 356 8888

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It’s hard to believe someone would actually lend you one.

THE PRESTIGE COLLECTION Hertz has an exclusive range of luxury BMWs so you can really arrive in style. The full range is available at city and airport locations in Brisbane, Sydney, Melbourne and Perth. Go online and rent one today.

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JACOB’S CREEK THE TOAST OF THE AUSTRALIAN OPEN Words by Max Alfieri

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Every January, the atmosphere in Melbourne changes. The dust settles from the fanfare of Christmas and New Year’s celebrations. A calm settles over the city as it prepares for a different kind of celebration. A celebration that brings people together through love of a game. The Australian Open creates a unique buzz in Melbourne. Tennis fever hits, but it’s a more relaxing kind of hype. As a long time advocate of Jacob’s Creek, I have been fortunate enough to experience the Australian Open through its long-standing sponsor. And for a family of tennis aficionados, it’s a privilege year on year to have the opportunity to be close to the heart of the action.

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Jacob’s Creek is a long and established partner of the Australian Open since 1996. “It’s an incredible atmosphere. When Jacob’s Creek hosts us, we are able to sit right behind the lines and it’s almost as if you can reach out and touch the game. The matches are enthralling.” Jacob’s Creek has been associated with the Australian Open since 1996 as a sponsor and as the Official Wine Supplier. The iconic Australian wine holds the tennis in the same esteem as the sport itself: it is not just the skill on the court, but the intensity of the match and the raw emotions that are revealed.

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View the series at

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TM



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Hat-Trick.

Any other beer is just not cricket.


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Address Dubai Marina

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Address Dubai Mall

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Life’s all about options, and in Dubai there are many luxurious choices. The Address Group highlight numerous leading properties in the UAE and have extended their portfolio to include one of the most prestigious golf resorts in the Middle East. The Address Montgomerie, an opulent five star boutique hotel is situated on its very own exclusive golf course, at Emirates Hills. Set within 265 acres of lush green fairways, landscaped gardens and lakes, this premier golf resort is the perfect place to escape to on business or pleasure. Located in the heart of Dubai near the world’s tallest building the Burj Khalefa, you will find additional Address properties including The Address Downtown, The Address Dubai Mall and The Address Marina. It was a little confusing at first but once you have experienced these different Addresses you will see the uniqueness and subtle individual differences that allow them to stand alone.

Address Montgomerie

Address Downtown

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It’s been some 25 years since I staged my fi rst corporate golf day back in Sydney and throughout this time we have visited countless golf courses worldwide. As you strive to become the exception and have clients only think of you as the management company to reward and entertain their most valuable customers, it becomes critical that you align yourself with a resort that delivers the highest standards and are prepared to do whatever is required to reach these dizzy heights of excellence. Having moved to Dubai, the challenge was to fi nd this standard of resort and ensure that together you can deliver the event worthy of a national celebration and have our clients experience a day like never before; that resort partner is The Address Montgomerie Dubai.

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Having worked with The Address Hotel Group previously, I was confident that the golf operations would mirror the excellent standards already set by its parent, and that our forthcoming celebration commemorating Australia Day would be a huge success. The Classic Golf Day has a long and celebrated history, leaving its mark in over 22 countries representing the Qantas brand and legendary golfer Greg Norman. The Address Montgomerie and Harte International will be working together to establish the new and reinvigorated global series to be hosted in Dubai each year.

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“It becomes critical that you align yourself with a resort that delivers the highest standards and are prepared to do whatever is required to reach these dizzy heights of excellence.”

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Incredible India Words by Phil Harte

They’ve got that right! If there was ever an ad campaign that was true to its word, this is it. I don’t think it is possible to ever prepare the uninitiated for a trip to a sub continental country that has a population of 1.3 billion. To put it into perspective, Australia’s population is 23 million whilst the city of Delhi today has an estimated 22 million people … you can only imagine rush hour, which seems to be around the clock!

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ut in spite of the traffic and droves of people, I’ve rarely seen an accident and surprisingly, no road rage; life just continues to tick on by. It is simply organised chaos!

B

So as I embraced the vibrant culture of India and the wealth of business opportunities available to me here, it became apparent that I had to select a home base that was central and convenient. The sophisticated Hyatt Regency Delhi was the obvious choice, only 30 minutes from the International Airport and with everything you would expect from a world-class hotel. The main thing that captured my attention was its reputation for being one of the most versatile business hotels in New Delhi, boasting highly flexible meeting space and an events venue ideal for corporate meetings, cocktail evenings and exhibitions. With business flourishing, Spartan International and I decided to stage our official launch of the Spartan Cricket range with Aussie Cricket Captain Michael Clarke and what an event that was. When hosting a star of this caliber anywhere in India, you invite pandemonium and chaos! With a packed press conference, customer dinner and product release, back-to-back all in one day, we were literally pushed to the limits! Honestly, if it hadn’t been for the brilliant staff of the Hyatt Regency Delhi with their attention to detail and commitment to running the event, I don’t think we would have pulled it off so successfully. When selecting a hotel to support you and your business, it’s imperative that they clearly understand the expectations and the uncompromising standards of an international brand. Everything from the accommodation to the meeting space, and most importantly the restaurants, must be top shelf. The five-star Hyatt Regency Delhi offers 507 comfortable hotel rooms, 51 suites with luxurious king beds, data port facilities, generous work space, complimentary wi-fi and 24-hour in-room dining. It also has a magnificent Regency Club Lounge located on the sixth floor with a very sophisticated ambience – a perfect place to entertain guests and unwind. The restaurants are first class with a choice of Italian, Asian and Japanese, as well as a relaxing café on the first floor. The stunning swimming pool zone also boasts a toddler’s pool and bar area. The Club Olympus Fitness Centre & Spa offers the latest fitness equipment, yoga, personal trainers, high energy fitness classes, relaxation treatments, sauna and chill pool to help relax stressed muscles. The perfect place to lose yourself at the end of the day! To make this property complete they have added a separate tower of apartments for medium and long-term executive stays; these are ideal for the expat families coming into India that want the luxury of a hotel and the privacy of an apartment. With all of our expectations being met, we are now in the process of staging several more exclusive events during the upcoming IPL. The ideal setting and unparalleled service is impressive, so I urge you, if you have been thinking about staying in India you must follow my advice – it will make all the difference.

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“The restaurants are first class with a choice of Italian, Asian and Japanese, as well as a relaxing café on the first floor.”

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The Mitaca m4 is a coffee machine characterized by compact design, engineered to offer a perfect espresso, creamy and velvet – every time.


REBEL WITH A CAUSE Words by: Nicole Lenoir-Jourdan

Kyly Clarke has just added business woman to her ever expanding CV. This multi-talented and accomplished Australian has been a presenter on the Weather Channel, a dancer, model and an actor and the latest supplements to her career are property developer and interior designer. he is also the brand ambassador for Rebel Sport. “I love representing such a positive company, one where I can promote the benefits of a fit and healthy lifestyle,” she enthuses. With a rigorous timetable that has her globetrotting throughout the year, Kyly is dedicated to living the brand and training wherever she is, which makes her the perfect emissary for Rebel. No matter which destination Kyly is situated in, she makes the most of the activities around her. If there’s a beach, she’ll swim; if there’s a park, she’ll run.

S

Kyly also likes to work out in the gym and if her husband, Michael Clarke is around, she will train with him … although she draws the line at bench-pressing 100 kilograms. Michael is certainly impressed with his wife’s dedication and business prowess. “I have never met someone so driven and committed in all my life,” he gushes. “Everything Kyly puts her heart and soul into will be successful”. Kyly definitely has a generous heart and soul and is a strong believer in giving back to others. This includes being a ‘Foundation Friend for the McGrath Foundation. Says Kyly, “Glenn has been doing amazing work with his foundation, and I am so proud to be able to work with The McGrath Foundation to get support for this great charity that raises money to place breast care nurses in communities right across Australia, as well as to increase breast awareness in young women.” Her benevolence extends to animals as well as people. Kyly and her husband have two dogs, a black Pomeranian cross Silky called ‘Poochie’ and an English Staffy called ‘Jerry’ who she loves taking for a walk whenever she is home in Sydney. “When you have a hard day, dogs are such great companionship,” Kyly explains. “They are so loyal and

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loving and always there for you. If I can use any part of what I do to assist animals that are suffering, I will gladly do it which is why I have become an ambassador for the WSPA (World Society for the Protection of Animals).” The latest project on Kyly’s to-do list is the Michael Clarke cricket academy in Berrima. She is working on every aspect of this property from the ground up. The academy is expected to be up and running within the next 12 months. Kyly’s expertise in property and interior design will be a great asset in ensuring this is yet another feather in her cap. It is a huge project to take on, with plans for an indoor recreation area, complete gym, meeting rooms, communal kitchen/dining facilities and possible accommodation. The benefits for promoting and encouraging world class cricket in NSW will certainly be significant for increasing tourism into this region. Not satisfied with this huge task, Kyly, a self-confessed workaholic, hopes to release her own brand of sportswear in the near future. She understands what sports people want and need, having been a dancer for many years, as well as having the creativity necessary. She has studied interior design and run Bold Interiors, giving her the ideal background to create something special for her future fashion range. Her inspiration comes from South African interior designer Kelly Hoppen and entrepreneur Richard Branson. “I find design can cross so many borders and so many genres. It is a field where I can be truly entrepreneurial and work on everything from property and furnishings to fashion,” Kyly added. But her ultimate achievement is to one day have a family. “I am really happy where I am in my life right now, though I would love to add a beautiful family to that in the future.”

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RESTAURANTS

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Remember Words by Phil Harte

What a culinary adventure I have been on this year! 2012 saw me being wined and dined at the most delicious destinations around the world. From the fabulous French food at Pur’ Park Hyatt in Paris to the lamb pancakes at Lee’s Fortuna Court in Sydney, the dish that still stands head and shoulders above the rest is without a doubt, the world’s best spaghetti bolognaise at Ioesco, Sanctuary Cove (just ask my son – he’s the expert)!

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1 People ask what the benchmark of a good restaurant is and what makes a restaurant stand out above the rest? Whilst some would be reeled in by the namesake’s celebrity status, exorbitant price tags and month-long waitlists, the key components to a restaurant’s success actually lie in their ability to deliver impeccable customer service and provide exceptional dishes, consistently. Once you have succeeded in these areas you then need to deliver this on a continuous basis. We all know that the freshest ingredients and produce are imperative, that’s a given. However, being reliable night after night, day after day, recreating that remarkable experience as if it was the first night, that is the real challenge. In my experience you’ll see this more frequently in family owned businesses; when the family name is at risk or when traditions of mamma’s treasured recipes are at stake. This makes up the overall ingredients to a great restaurant. The driver is ultimately the Chef Owner and his ability to motivate and empower his team both from the kitchen and front of house; there is no other place that fits this mould better than owner/chef Max Alferi at Ioesco – Café – Cucina – Bar, Sanctuary Cove. In 1997, the charismatic Italian moved to Sanctuary Cove and bedazzled us with his Italian flair and unforgettable gourmet cuisine. His diverse menu features dishes such as bruschetta, duck sausages with polenta, calamari, steak Rossini, chicken with prawns and avocado, and grilled barramundi, however the signature dish for me is his traditional spaghetti bolognese. Why, you ask? I believe the secret is in his grandmother’s secret bolognese sauce and he’s not telling anyone. You’ll have to try it for yourself and see!

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PLANETS COLLIDING PROFILE: EMILIANO BERNASCONI - HEAD CHEF ARMANI HOTEL DUBAI

Words by Phil Harte

Talk about the planets colliding … Imagine for a moment not one, but two, 5’8” squash playing culinary fanatics, jousting at arguably one of the most luxurious hotels in the world, quizzing each other and looking for the upper hand. One asks about the origin of the fillet mignon and in return gets a lesson on the origin of foie gras. Amidst all this amusing banter, my wife watches on patiently, waiting for the dust to settle and a truce to be made. miliano Bernasconi split his childhood between Switzerland and Milano; very appropriate as the first Armani Hotel was built in Milano some 20 years later. But for now, both Danielle and I were captivated by the stunning elegance of Armani’s Ristorante, a fine dining Italian restaurant. With its opulent grandeur, state-of-the art kitchen, seductive ambience and impeccable staff, we knew we were in for an unforgettable dining experience. With Emiliano now seated with us at our table, we listened to the charismatic chef talk passionately about the culinary gourmet ahead.

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Earlier on in the day, I had arranged to personally meet chef Emiliano over an espresso. His natural passion, confidence and commitment to his craft were extremely admirable, however it was his honesty on delivering the exceptional that really intrigued me. As I have previously written, I have been scathing of the modern day so-called ‘celebrity chefs’ and the unreasonable, sometimes insulting, ways these self entitled egomaniacs believe they can dictate the fluctuating trends we like to experience on our nights out. It has become incredibly tiresome trying to navigate through overworked menus, with dishes that defy logic or apparent reason. As a chef myself, I still shake my head and wonder how the average John Doe gets through it. Not Chef Bernasconi though, this guy really is one of the good guys! With creations that are easy to understand, his creative flavour combinations use only the finest of ingredients, contemporary presentation and demonstrate a desire to truly encapsulate the essence of Italy that is breathtaking. This was the first time I’ve had a Tornadoes Rossini, served here with a bed of mushy peas, and I thoroughly enjoyed the classic dish. The dessert, La Sphere, was created with the same skills as a master glass blower, and is something I won’t forget in a hurry.

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I asked Emiliano what his signature dish was. He tells me that rather than ‘signature dish’, he refers to it as his ‘business card’. Well his business card is risotto, and what a risotto it is! Arguably one of the hardest dishes to get consistently right, Chef Bernasconi’s is a lemon-based risotto topped with fresh scampi, caviar and gold leaf … simply exquisite. Throughout our chat, I threw a few curve ball questions in: Q: What would you feed the Pope? A: A bowl of fresh pasta and a beautifully grilled sea bass, simple! Q: How do you run your kitchen? A: Any job is done ensuring my team can deliver the level of product to the customer as if I were personally preparing each and every dish. It’s about leading and developing a great team and allowing them to develop our fabulous dishes. This gives me more time to spend with guests and manage the unique and exciting Armani product. The most interesting question though was, “Where to now? What’s next?” … This is where ego would usually kick in and the answer would be, “Start up my own place”. But not Emiliano. For him, it’s all about developing the full gamut of skills, the building of the brand and becoming more intertwined in the design and development of the striking Armani product, ensuring that what has been created can, and will, be sustained. Emiliano is a ‘big picture’ chef: slick, smart and creative. Most importantly, he ‘gets’ it … and finally we can see there is light at the end of the culinary tunnel. So as the magnificent fountains of the spectacular Burj Khalifa continue to dance outside, we make plans to meet mano-a-mano on the squash court, where I assured him there will be nowhere to hide! This time I will dish up the menu and I know that it is to be as memorable as my night at Armani’s Ristorante.

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Armani Ristorante Emiliano Bernasconi and Danielle Harte

This past year though has been all about curries, steaks, Asia fusion and a little more French culinary art. The standouts were simply amazing: Ristorante, Armani Dubai’s Italian offering, is the first that springs to mind. The six-course degustation was absolutely incredible with everything from crab risotto to lamb, white truffle tartar and Tournedos Rossini with mushy peas. The dessert, however, was even better than all of that put together. At first glance it resembled a Christmas bauble, but when you cracked through the crust with your spoon, you were greeted by a soufflé textured crème brûlée, which was simply breathtaking.

Gauchos Mike, Phil Harte and Jamie Robertson

While we were at the Armani Dubai, they absolutely insisted that we also try their little taste of India, and what a fantastic night that was; a sevencourse degustation personally prepared by the chef really demonstrated a rarely seen dimension to Indian cuisine.

Zuma Illir Caushi Pawel Kazanowski and Phil Harte

“The six-course degustation was absolutely incredible with everything from crab risotto to lamb, white truffle tartar and Tournedos Rossini with mushy peas.” On our way back to Sydney, a stop off in Bali was mandatory, where our own personal chef at Villa Sungai shopping and cooking for us daily was something that we can’t even put into words. We also managed to squeeze in a week at the W Retreat & Spa Seminyak, where we waved the white flag after a marathon four-hour session on Christmas day. A buffet that offered 400 choices with stations of live crab, goose liver, dim sum,

Grand Hyatt Delhi Anil Khurana and Phil Harte

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Armani Amal Ashwani Kaw and Phil Harte

Machiavelli Giovanna Toppi and Max Alfieri

noodles and bottomless pits of fresh salads, juices and puddings proved to be more than any of us could handle. Returning home to Sydney, I met up with Max from Ioesco and we headed to the best Italian in town – Machiavelli’s. It had been 15 years since I last dined there, but Giovanna proved why she is still the Queen Bee of Sydney’s competitive cuisine scene. Still as regimented as ever, every dish came out of the kitchen like clockwork – pure perfection!

“On top of all of this, there was also the incredible steaks at Gauchos, the blackened cod at Zuma’s and the black pepper crab at the Grand Hyatt Singapore’s Mezza9.”

Park Hyatt Dubai Executive Chef Micheal Clinton and Phil Harte

Of course, we can’t leave out Las Vegas. This town continues to amaze me; I’ve been going there for 25 years and they just keep upping the ante. If you haven’t been to Vegas, you truly don’t know what you are missing. Forget the gambling and the shows, the restaurants are without a doubt some of the best in the world. On top of all of this, there was also the incredible steaks at Gauchos, the blackened cod at Zuma’s and the black pepper crab at the Grand Hyatt Singapore’s Mezza9 … all worthy of their place in this year’s roundup in Restaurants to Remember!

Grand Hyatt Singapore Mezza9 Gourmet Chefs and Phil Harte

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ALMAZ BY MOMO Words by Phil Harte

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Here I was sitting in Harvey Nichols listening to John Lennon’s ‘Imagine’ and waiting in anticipation for Dubai’s finest Moroccan food. Tucked away on the third floor of the luxurious Harvey Nichols store, Danielle and I were spellbound by the magnificent ambience that was before us. The vibrant chandeliers floating high above projected sparkling lights as if you were dining under the stars, the eclectic décor with use of detailed fine arts of the Moroccan culture, and diverse blend of intoxicating music created an irresistible ambience not to be missed. With a cleverly designed shisha room at the rear, and inviting lounges placed strategically around, it is easy to see why this restaurant with its Maghrebin style cuisine has become the place everyone is talking about! In general I have never really been a huge fan of this cuisine, simply because I haven’t

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had the opportunity to authentically experience it. However, today I was leaving it up to the chef’s recommendations to hopefully change my mind. Our entrée consisted of a traditional Moroccan lentil soup, tagine prawns and tasty condiments such as hummus. The mouth-watering mains included couscous with lamb meatballs, seafood bourek, chicken salad and lamb shoulder that had been in the oven for the past seven hours. This signature lamb dish was definitely worth waiting for, as the meat just melted from the bone – simply sublime. Almaz, meaning diamond in Arabic, is definitely the jewel in the crown and a magnificent dining experience. So will I bring my fellow expats here to enjoy? Absolutely yes!

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GRADUATING WITH HONOURS Words by Tayla Harte

During your schooling years, you are faced with numerous concerns – bullying, fitting in, body image, figuring out what you want to do with the rest of your life … Are you going to continue studying at university? Are you going to work? The list is endless and somewhat scary.

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oday, many teenagers all around the world are heading into their final end-of-year and like me, it is decision time for them!

So here I am, 18 years old and with two weeks to go until I am officially finished school for the rest of my life! I will graduate – I can’t believe it! Finally, no more homework, no more assignments, no more getting yelled at by the teachers. It’s time to officially let my hair down and embrace my freedom! I can now legally hold a driver’s license, own my own car, drink alcohol, party, go to Schoolies, smoke and get a belly ring. Independence, here I come! Graduating school is one of the most exciting experiences that you will ever have in your life, however it can also be the most terrifying if you haven’t got a set idea of what it is that you want to do with it. Obviously as you grow up, you will expand your knowledge and experience new things, which is great, however if you have no idea what you want to do when you leave school, it can be extremely daunting. Let’s look at the statistics: 60% of students who graduate school elect to go to university, 40% of students take a gap year (or six months) and 20% of students go into the workforce. However, more than half of the 60% of students who leave school and go to university drop out, so I ask you, what is the point of university if you’re going to drop out within six months? What is the point of paying thousands of dollars for something that you aren’t using or appreciating? You may as well throw your money in the bin.

have chosen my career path and it is something I am committed to and passionate about. I have been fortunate enough to start this year as an Apprentice Chef in Commercial Cookery – a full-time three-year intense course pathway. I have been working at a fine dining Italian Restaurant called Ioesco, under the guidance of Chef and Owner Max Alfieri, and have also successfully completed a Diploma of Business and Hospitality on top of my senior year of schoolwork. By choosing such an intense and tough profession, I have had to sacrifice quite a lot to reach where I want to be at the end of the day. I’ve given up many of my weekends, holidays, parties, and lost friends – but even though I have missed out on the social life of year 12, I have gained limitless knowledge and an improved understanding of the demands socially, financially and emotionally, outside of school. Whether I choose to work as a chef for the rest of my life, or work in the hotel and hospitality industry or branch out and open my own restaurant is yet to be seen. However what I do have is the invaluable experience, discipline and background knowledge of how to conduct myself and how to work in an intense environment. All I know at this stage of my life is that I am standing proud and am exactly where I want to be. Now let the real learning begin …

Personally, I’m not going to university simply because I choose not to; I’ll be a part of that 20% that will be entering the workforce. I

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JOHN GLAETZER FROM JOHN'S BLEND

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DUBAI Words by Phil Harte

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It has been safe to say that multiple locations, or franchises, have been a sure way of building one’s brand. Just ask the fast food giants or the coffee shops, supermarkets and fashion labels. It really hasn’t worked that well for the high-end restaurants especially the ones that badge the owner’s name (take for example Gordon Ramsey). If they expect you to pay the exorbitant prices, you really should expect the so-called celebrity chefs to be hard at it, slogging it out in the kitchen at least four or five nights a week. However, this is simply not possible and hence it becomes nothing less than part of a chain. It is inevitable that the true legitimacy of the original restaurant can’t be transferred to multiple locations. Well I think I have found the exception to the rule in Zuma, a traditional Japanese Izakaya style restaurant, focused on delivering an authentic flavor of the East while respecting the traditions of the past. My first experience was at Zuma Knightsbridge in London, many years ago, and I have to say I was extremely impressed with the overall design and concept of dining. Fast-forward the clock five years and here I am, a resident in Dubai and all I hear is the buzz and talk around town about Zuma. This

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time I had a true expectation and it was extremely high as Danielle and I walked in to this striking three-storey establishment. Situated in the heart of the financial district, close to the Burj Khalifa, this product was significantly individual. With the restaurant showcasing hand carved granite counters, salvaged rusted steel walls and spectacular bamboo sculptures, we were blown away. Our night was hosted by the charming Illir, and was superbly presented with a steady flow of informal yet sophisticated dishes. The menu above was accompanied with a sweet and sour sake; a rice-based Japanese wine designed to delight and complement all of the Oriental flavours. Our pick of the evening had to be the gindara no saikyo miso yaki - miso marinated black cod wrapped in hoba leaf … sensational! The experience overall was exceptional and the one thing I do know is that the awards have come in thick and fast, and rightly so. The overwhelming popularity is not a passing phase, it is clearly engrained in the culinary fabric of Dubai.

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PHIL’S CHOICE Ebi no sumibiyaki yuzu kosho fuumi Jumbo tiger prawn with yuzu pepper Suzuki no shioyaki Salt grilled seabass with burnt tomato and ginger Age watarigani Fried softshell crab, mizuna, wasabi mayonnaise Wagyu gunkan no caviar Wagyu beef sushi with sevruga caviar Dynamite spider roll Softshell crab, chilli mayonnaise, cucumber and wasabi tobiko sauce Suzuki no osashimi Thinly sliced seabass with yuzu, truffle oil and salmon roe Gyuhire sumibiyaki karami sauce zuke spicy beef tenderloin with sesame, red chilli and sweet soy Lobster no oven yaki roasted boston lobster, shiso-ponzu butter

SIGNATURE DISH Gindara no saikyo miso yaki miso marinated black cod wrapped in hoba leaf

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Winery Wonderland Situated on 116 sprawling acres in the renowned wine region of McLaren Vale, Mollydooker winery invites you to experience a place of infectious energy, genuine hospitality and exceptional wine making.

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ax Alfieri is no stranger to wineries. His busy restaurants require him to frequently source new and great wines. But nothing prepared him for the experience of Mollydooker. In amongst a thriving wine region, where you find yourself competing against established, world-famous South Australian wineries, Mollydooker offers something unique. Sarah and Sparky, a husband and wife team, make this winery wonderland a truly memorable experience. A place where you are greeted with a left handshake (‘Mollydooker’ is an Aussie term for lefthander –of which both Sparky and Sarah are) a smile and an enriched wine tasting experience. “I’m originally from South Australia and every time I go back, after being away for the last 20 years, I discover new wineries and new places. The interesting thing about Mollydooker - and I haven’t experienced this before - is an overwhelming welcome to the winery. Sarah and Sparky brighten this winery with colour. The people, whether part of the family or part of the team, are all happy to be there. It’s like stepping into another world, everybody is smiling,” Max said. A chef by trade, Max’s passion for pairing wines with carefully crafted cuisine has compelled him to travel far and wide for the perfect drop, and his experience at Mollydooker allowed him to not just appreciate the expertise in their winemaking, but appreciate the way they ran their business – both of which has been paramount to their success. The winery itself was formerly The Classic McLaren until Sparky and Sarah took over, cleaned it up, restructured it and enlivened the winery with their trademark touch. “They were very strong in the American market and now they are back in the Australian market, they are even more successful because their whole concept of winemaking is different from normal wine making. They really believe in the weight of the grape. The Australian market hasn’t had a heavier style of wine in the last 20 or 30 years, and it’s Sparky and Sarah’s trademark irrigation system that puts weight into the grape and increases the alcohol content. You can actually taste this in the quality of the wine.” Sarah and Sparky met in wine college

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in 1997. While studying winemaking, they were taught that great wines of the world were made in the vineyard. Twenty years later, they created the Marquis Vineyard Watering Programme™ - what they say gives their wines the awesome colour, flavour and velvety sensation you experience with their wines. Another term coined by this dynamic left-handed duo is the Marquis Fruit Weight™, which is a measure of how far back, from the tip of your tongue, the velvety sensation of fruit goes. The further back it goes, the higher the fruit weight. This irrigation process and attention to detail ensures that every Mollydooker wine is of the highest quality. The rest comes down to the people who make up the Mollydooker family. The winery is filled with real life characters who have become the face of Mollydooker wines. Gigglepot, an elegant Cabernet Sauvignon infused with layers of sweet rolling fruit and dark chocolate, is aptly named after their daughter Holly. Blued Eyed Boy, a smooth and rich Shiraz, is named after their son Luke. Mollydooker is truly an all in family affair. It is this family bond that has made this winery what it is, a natural marketing tool that immediately contributes to the homely feeling when you arrive. “I couldn’t leave Mollydooker I had to stay there all day. There was wine tasting at every corner. By the time I got to the lunch table with Sparky’s mum sitting on one side and Sparky talking on the other, marketing team all around, I felt overwhelmed at the lively environment.” “I have visited a lot of wineries and appreciate the heritage and history of the more established wines and where it all started from in South Australia, but this story is different. This about the the ups and downs of wine makers and how they have had to fight to find the right recipe, and now that they fi nally got it, everything they touch turns to gold.”

is

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Velvet Glove has a phenomenal 95%+ Fruit Weight. When you experience it in your mouth it has an explosion of flavours, a rich opulent, silky mouth feel and a length that seems to never end. It’s a wine that wraps your entire palate in a ‘Velvet Glove’ of amazing fruit flavours that seem to last forever.

“The Velvet Glove is the seduction of the wines – the wine you would choose to celebrate an anniversary with the woman of your life. It’s very refined within the styles they make, and kept in oak and special barrels. If I had to choose one to try, I would recommend the Velvet Glove.”

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MEET JACK

AT DUBAI INTERNATIONAL

hen airports become your second home you really do start to look for the points of difference and you keep looking for reasons to head out to check-in early. Its not surprising that Emirates Leisure Retail and MMI have again delivered a very cool concept to the new Concourse A of Dubai International, home to the Emirates A380 fleet.

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the sophisticated simplicity and warmness and conviviality of the atmosphere, where passengers can enjoy a brisk menu option before final call or dwell at their leisure, 24/7.

This isn’t just another fast food joint or noname alternative. Jack Daniels has been around longer than me and its one of those names that simply resonates quality with a hint of fun. Having opened on the second of January 2013 I am hoping for a first year birthday that will do JD justice, so if you are in Dubai, Terminal 3, go and check in a little earlier and try my favourite, the Wings and the Mississippi Mud Pie, you won’t be sorry.

For the aficionado, the drinks list at Jack’s Bar & Grill is a goldmine, showcasing the world famous Jack Daniel’s family of fine whiskies and unique offerings, such as the ‘Sinatra Select’ poured by the glass at the bar – the only bar in the world to do so.There are also limited and special editions otherwise available only at the Jack Daniel Distillery in Lynchburg Tennessee, America’s oldest registered distillery. There is also a personalised engraving service for Jack Daniel’s bottles purchased at Dubai Duty Free – ideal for travellers looking for that truly unique gift or souvenir - alongside the special Jack’s Bar & Grill range of merchandise, which is also unique to Dubai.

Jack’s Bar & Grill is designed for traveller comfort, featuring a very contemporary design and showcasing a range of sustainable natural materials, such as hardwoods and reclaimed leather, to emphasise

The authentic Tennessee style menu offers everything from succulent steaks from the pit cooked barbecue to Cajun Dusted Wings, JD Grill Sliders (burgers), JD Style Meatloaf, and some creative fusions

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such as Cajun Jambalaya. Jack’s Bar & Grill also imports Bison Fillet (aged for 21 days) especially from the plains of Colorado, complementing this with a true taste of the Midwest with signature items such as Beef Short Ribs, and dessert favourtites including Mississippi Mud Pie. Passengers can enjoy a stack of pancakes or full American style breakfast from the breakfast menu, right around the clock. Andrew J Day, Group CEO of MMI and Emirates Leisure Retail, which designed and operates the new concept bar, says: “The world’s first and only Jack’s Bar & Grill is like no other bar in the world, offering an authentic Jack Daniel’s experience and special Jack Daniel’s products that cannot be found anywhere outside Lynchburg Tennessee, the home of Jack Daniel and America’s oldest licensed distillery.”

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GRAND MAESTRO MEZZA9 MAGIC Words by Phil Harte

I’ve known Willie Martin for many years, since he was at Park Hyatt in Sydney. Now in a regional role as Area Vice President, Willie is a real icon, not just with Hyatt hotels, but also in the hotel industry in general.

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“With the guidance of good friend and General Manager, Willie Martin, this sophisticated hotel just keeps on reinventing itself, most significantly with their signature restaurant MEZZA9.”

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ver the past ten years, I have had the delightful pleasure of staying at Singapore’s Grand Hyatt, situated in the heart of the city’s shopping and entertainment district, the Orchard Road precinct. With the guidance of good friend and General Manager, Willie Martin, this sophisticated hotel just keeps on reinventing itself, most significantly with their signature restaurant MEZZA9. This intoxicating restaurant, offering Asian and Western cuisines is located on the mezzanine level, and is like a culinary festival; you just don’t know where to start. With a multitude of gourmet delights to satisfy diverse palettes and decadent connoisseurs, there are nine different dining experiences to savour. Diners can choose to sit in any area and order from all the show kitchens around them: deli, yakitori grill, sushi/sashimi bar, grill, steam basket, patisserie and martini bar. On our last stay, Danielle and I were fortunate enough to dine with host Patricia Yong, Grand Hyatt PR. As we strolled around, soaking in the ambience, we spent an hour chatting with executive chefs, sous chefs, apprentices, sommeliers, waiters and food and beverage directors, all of whom were genuinely engrossed in this exclusive one of a kind restaurant. Our dinner began with garlic and lemongrass prawns, sashimi, stir-fried lobster noodles and barbecue pork neck. The highlight of our evening however was watching Danielle wrestle the signature dish – chilli crab. For 40 minutes solid, she licked, sucked, cracked and devoured a monster mud crab without even coming up for air, and both Pamela and I were scared to engage. You can safely assume that by 10.30pm we were quite content and ready to retire. However, with a second wind coming on we couldn’t pass up dessert and

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dived into a combination of six desserts including sorbets, brûlées, chocolate puddings and fresh fruit … heaven! As the night was coming to an end, we were escorted to view the grand dinning room with the most impressive cellar you have ever seen, seating 18 and holding the most exquisite red and white wines in the world. It was good as it gets! So it goes without saying that when in Singapore, the Grand Hyatt is the only option; do yourself a favour and enjoy another Willie Martin success.

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YOU NEVER GET A SECOND CHANCE TO MAKE A GOOD FIRST IMPRESSION PROFILE: TENDENCE

Words by Phil Harte

he expression ‘you never get a second chance to make a good first impression’ has never been more applicable then when I sit down to chat with Githa and Brian Silvester.

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What an amazing success story this is, with the most unlikely couple building a national fashion brand. From the confines of Sanctuary Cove, where she is captain of the Ladies Golf Club, to meeting with Swiss based watch heavyweights Tendence, Githa’s passion and determination to launch this exciting European brand here in Australia was overwhelming. Whether Brian liked it or not, Githa was on a mission and she wouldn’t take no for an answer. Today skillfully supported by their son Marc who runs the marketing and operations of the business nationwide, Tendence Australia is a machine that just keeps going. It was this time last year I had the opportunity to join the Tendence Christmas Party and it was here that I saw the real business savvy kick in. With a room full of guests, corporate clients and the usual Sanctuary Cove residents sipping on a glass of Mumm champagne, I started to notice the real cream of the crop – Wallabies greats Quade Cooper, Digby Ioane and Nathan Sharpe, the Brisbane Broncos’ Scott

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Prince, the Cronulla Sharks’ Beau Ryan, Olympian Natalie Cook and squash champion Danielle Harte are all quietly navigating their way through the room. However, the one thing that I found extremely refreshing was the respectful relationships built between the Silvesters and the Tendence Ambassadors. In building this brand, firstly the product needs to make a statement and secondly the Ambassadors and friends of the brand need to be acutely aware of their involvement and be committed to building the brand and assisting in its ultimate success. With Githa becoming the madame of Tendence Australia, she also had the vision to include the luxury brand Gaga Milano and invest in the trademark WAG, so who knows what she’ll do next? Since last year, Githa, Brian and Marc have opened two new boutique flagship stores, one at Sanctuary Cove and another recently in Adelaide Street, Brisbane. What an accomplishment it’s been and a real credit to them; their drive and energy are inspiring. Look out in the coming weeks as Tendence will be announcing new friends including Kyly Clarke, Buddy Franklin, Cricket Legend Chris Gayle, Benji Marshall, and yes, I’m a proud ambassador myself. So when you next ask someone for the time, have a good look at what’s on his or her wrist – it might just be a Tendence, you certainly won’t miss it!

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d l o h e B y t u a e the B AYANA RESORT & SPA BALI Words by Phil Harte

Escape the urban landscape and retreat to the luxurious AYANA Resort and Spa Bali, designed to ensure maximum seclusion. Behold the relaxing and tranquil beauty of Bali’s mystical treasure.

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Open to the elements with nothing to block the fresh sea air and changing colors of the sky, Rock Bar’s chic ambience and superstar views merge with the rhythm of the ocean and the funky tunes vibing from the DJ booth elevated above the bar.

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Located on natural rocks 14 metres above the Indian Ocean, at the base of AYANA’S towering cliffs, this innovative bar is Bali’s most glamorous sunset and after-dark destination. Open to the elements with nothing to block the fresh sea air and changing colors of the sky, Rock Bar’s chic ambience and superstar views merge with the rhythm of the ocean and the funky tunes vibing from the DJ booth elevated above the bar. The minimalist design by Yasuhiro Koichi of Japan’s Design Studio SPIN exploits the natural formation and character of the rock on which the bar sits. Koichi’s triumphant masterpiece ensures nothing comes between you and the horizon but shimmering ocean waves (and the odd traditional fishing boat, adding another touch of magic to postcard-worthy photos). The bar itself was created by Japanese glass artist Seiki Torige, using thousands of layers of recycled glass canes to produce a shimmering effect accentuated by the sun. Jutting out from the cliff-face, crystallized rocks hundreds of years old add natural glitter to this spectacular venue. Even the descent to the bar is dramatic, via an inclinator that traverses the cliff-face, giving you a bird’s eye view before you officially arrive to take your seat for the dazzling ‘aquatic fireworks’ – a result of waves breaking on a 100 metre long coral

reef at high tide. Either side of the main rock extending along the beach, wooden deck areas provide additional viewing points, one of which is accessed via a natural cave. Cocktails designed by international bar consultant Sebastien Bonnefoi use only the highest-quality imported liquors blended with local fruits, herbs and spices to complement the tropical setting and climate. Signature cocktails such as Rock My World and AYANA Passion reflect the plethora of locally grown ingredients such as ginger, papaya, red peppers and passionfruit, as well as pineapple grown at AYANA’s own organic pineapple farm. A delectable selection of tapas and desserts is also available. The beer and wine list features premium labels from Australia, New Zealand, Chile, California and France, and an extensive range of top-shelf aperitifs and bitters, sherry and port, scotch and single malts, cognac and liqueurs. The martini selection, which is also available at the Martini Bar next to Dava restaurant, was devised by Maestro Laval Lim-Hon, who has mixed cocktails during his 30-year career for celebrities and royalty such as Prince Rainier and Princess Grace Kelly of Monaco, Liza Minelli, Shirley Maclean and Clint Eastwood.

Awards World’s Best Bars With Views: 2012 Forbes Travel Guide Best Sunset Venue: 2011 The Yak Readers’ Awards World’s Best Hotel Bars: 2010 CNNGo Best New Bar: 2010 Hello Bali ‘Best Of Bali’ Awards

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Set in AYANA Resort and Spa’s beautifully landscaped tropical gardens, Thermes Marins Bali is the only Thermes Marins spa in Southeast Asia. The extensive facility incorporates spa villas, treatment rooms, a beauty salon, reflexology and relaxation lounge, steam and sauna rooms and the world’s largest Aquatonic® Seawater Jet Pool. The most exclusive venue for an indulgent wellbeing experience is Spa on the Rocks, consisting of two treatment villas anchored on natural rocks amidst the Indian Ocean. The spa complex also encompasses an 18-hole golf-putting course, three floodlit tennis courts, Jacuzzi Grotto, cold plunge pool, gym, spa boutique, Spa Café and Honzen Japanese restaurant. In addition to the unique wellbeing centre at AYANA, there are six rooftop treatment rooms at sister hotel, RIMBA Jimbaran Bali. The extensive spa menu offers both ancient Eastern healing therapies and modern European treatments, from Thalassotherapy to unique signature treatments developed exclusively for Thermes Marins Bali, and non-surgical cosmetic procedures such as anti-aging facials and body slimming. The highest quality products are used including La Mer, Thermes Marins and LPG technology.

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SPA AWARDS Asia’s Best Spa Resort - 2012 DestinAsian Readers’ Choice Awards WORLD’S #1 SPA HOTEL - Conde Nast Traveler Readers’ Choice Awards

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One of Southeast Asia’s most awarded resorts, AYANA Resort and Spa Bali offers 77 hectares of stunning cliff-top gardens with a 1.3 kilometre coastline, affording stunning ocean backdrops and private gardens. Voted amongst the World’s Best Wedding Venues by CNN and Asia’s Best Resort by Conde Nast Traveller Readers, AYANA is home to six distinct and ultra-exclusive wedding venues, spread out across the property to enjoy maximum privacy and sunset views. With the support of AYANA’s professional wedding consultants, each couple can enjoy the time with family and friends while AYANA’S wedding planners take care of all arrangements for a memorable, unique celebration.

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PIONEERS OF MARLBOROUGH SAUVIGNON BLANC PROFILE: BRANCOTT ESTATE

Honouring our Marlborough heritage, Brancott Estate wines take their name from our cherished Brancott Vineyard, home of the original Marlborough Sauvignon Blanc; one of the world’s favourite New Zealand wine styles. Chief winemaker Patrick Materman

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In 1973, the first grapes were planted at Brancott Vineyard, a decision that went against the popular opinion of the time that the South Island was too cold to grow grapes. In 1975, Brancott Vineyard became the site of the first Sauvignon Blanc plantings in Marlborough. The decision to create the first Marlborough Sauvignon Blanc was an inspired one and the variety is now undoubtedly the country’s signature wine on the international market, while Marlborough has become New Zealand’s main viticulture region*. We’ve continued to explore the potential of our Marlborough vineyards and were the first to grow Pinot Noir, Riesling and Sauvignon Gris in the region. We have also pioneered new expressions of Sauvignon Blanc, including Brancott Estate Flight, a naturally lighter alcohol, full-flavour wine range and Brancott Estate Chosen Rows, an iconic, age-worthy Sauvignon Blanc. This pioneering determination and skill of our winemakers and viticulturists continues to be evident in every bottle, as is the care and respect for the land that allows us to produce each and every one. We select the best grapes from across a range of vineyards to produce our wines which are widely exported and enjoyed around the globe. We are committed to sustainable practices and are a founding member of New Zealand’s original sustainable winegrowing initiative established in 1995. This programme has since transformed into Sustainable Winegrowing New Zealand (SWNZ) and all our vineyards and wineries are accredited under the scheme. In August 2013, Brancott Estate celebrated its 40th anniversary since the first planting at Brancott Vineyard.

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1 1. Gerry Gregg joins Her Majesty, Queen Elizabeth II at the lookout overlooking Brancott Vineyard, site of what is now the Brancott Estate Heritage Centre

TOP TEN ACHIEVEMENTS We are proud of all of our achievements. Here are ten that really stand out for us. 1973

First commercial planting in Marlborough with 750,000 vines planted in the first season. By 1975, we had planted Riesling, Cabernet Sauvignon, Sauvignon Blanc, Gewürztraminer and Pinot Noir

1979

First release of Marlborough Sauvignon Blanc and Marlborough Pinot Noir – both won awards nationally in their first vintage

1981

First commercial export, to Germany, quickly followed by the UK in 1982

1990

Marlborough Sauvignon Blanc 1989 won Marquis de Goulaine at the 21st International Wines & Spirits Competition. Selected from more than 1100 Sauvignon Blancs

1997

Marlborough Chardonnay 1996 voted International Wine of the Year at the London International Wine Challenge and winemaker, Andy Frost wins White Winemaker of the Year.

2008

First wine company in New Zealand to achieve five top international industry standards relating to quality, environment, health and safety, for all its vineyards, wineries and packaging facility.

2010

First vintage of Marlborough Sauvignon Gris, an ancient varietal rare in its home country of France

2011

Opening of the stunning Brancott Estate Heritage Centre overlooking Brancott Vineyard

2012

Brancott Estate Flight, naturally lighter alcohol wine wins gold at Easter Show in full-strength Sauvignon Blanc section

2013

Launch of iconic Marlborough Sauvignon Blanc, Brancott Estate Chosen Rows

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THE WESTIN A SYDNEY CITY RETREAT

Surrounded by Sydney’s most enticing fashion retailers and restaurants, minutes from the Sydney Opera House and Darling Harbour, The Westin Sydney offers an exceptional accommodation experience, with personal touches and thoughtful services that leave guests feeling better than when they first arrived.

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t’s Westin’s way of ensuring that, even in the hustle and bustle of the city centre, and regardless of what has brought you to Sydney, your place of accommodation is a retreat rather than just a hotel. As long time guests of The Westin Sydney, we take a look at what makes this hotel so special.

The Heritage Before the opening of The Westin Sydney on 1st September 1999, No.1 Martin Place had long established its footprints, dating back to the early 19th century when Australia Post opened its doors in the exact same location as one of Australia’s first corporations. From then on, all points in Sydney were measured in reference to this same building. To some, No.1 Martin Place is in fact No.1 Sydney. The structure went on to operate as Sydney’s General Post Office from 1874 until 1983. After that time, it sat empty until heritage architects were commissioned to carefully restore its splendour. The Grand Staircase, the Heritage Long Suite, and the Heritage Boardroom all carry many of the features that accompanied their original design 170 years ago. The unique combination of cultural heritage and the modern design of the Tower Rooms and Suites make The Westin Sydney the perfect base for experiencing the enchanting past and vibrant present of Sydney.

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The Rooms Depending on what kind of experience you are after, the rooms and suites are divided into two areas - the General Post Office building houses beautiful Heritage Rooms, while the Tower Rooms offer chic, contemporary design. Whichever you choose, you will experience the same signature qualities of a Westin stay. The Tower comprises 31 levels of beautiful and contemporary guest rooms, with a soothing décor style and deluxe amenities. Steeped in history, all of the 50 rooms in the Heritage Wing are slightly unique in design, carved from the original three floors of the heritage listed GPO building. Westin Heavenly Bed® The Westin is famous for its award-winning beds. Since its introduction in 1999, the Heavenly Bed has lulled millions of guests into deep, restful sleep while winning accolades as an industry-leading innovation. Westin has designed every detail of the Heavenly Bed to promote superior slumber – from the crisp, white, 250–thread count sheets to the down duvets, plush pillows and custom pillow-top mattresses. Enjoy a sleep experience like no other on these custom-made linens, exclusive

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to Westin. The Heavenly® linen, doonas, pillows and even the beds are available for purchase. A quick word on the Heavenly Bath® & Heavenly Shower® - think oversized luxurious bathrooms with indulgent overhead drenching showers. Sensory Welcome The Westin actually has a signature smell, designed to refresh and de-stress. When you walk through the doors you will experience music, custom lighting that transitions throughout the day, a refreshing signature White Tea scent developed exclusively for Westin and unique botanical designs that use indigenous flowers and plants.

NSW is adjacent to the beautiful Royal Botanical Gardens and only 15 minutes walking distance from the hotel. It features a stunning collection of Australian, Aboriginal, European, and contemporary art. With Wynyard Station just one block from the hotel, the entire city is easily accessible, including the iconic Bondi Beach. As a hotel, The Westin Sydney is outstanding. But it is more than a hotel – it is a haven that provides comfort, relaxation and tranquillity to each and every one of its guests. It’s definitely worth the stay next time you are in Sydney.

Beyond the customary Westin comforts, you can also enjoy in-room spa treatments (yes, from the comfort of your own room!) access to Good Life Health Club, an exclusive Westin Executive Club Lounge and for those on business, a Business Centre with a range of services. The Westin Sydney offers a central place for business, shopping, and delicious dining. Attractions such as the Sydney Opera House, Sydney Harbour Bridge, and Darling Harbour are minutes away. Synonymous with sophistication and elegance, the Art Gallery of

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THE MIDAS TOUCH

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n 1852 when George Francis Morris arrived in Australia to search for gold, little did he know that it was gold of another kind that would determine his future, George was an ambitious young man, the son of well-to-do traders in Liverpool where as a lad he used to work in his father’s store. However, in the 1840s times had become quite challenging which was most likely the catalyst for George heading to the goldfield’s in the North East of Victoria to seek his fortune. It wasn’t too long before George realised that there was more money to be made selling supplies to the gold diggers rather than exposing himself to the hard life in the field where there was an increasing risk of illness and of course the back breaking work inherent in gold mining. He joined a partner to establish a wholesale merchants store in Beechworth and in a few short years became quite successful. However George could see that the boom times were starting to slow down and, in 1857, sold his share in the business and paid a brief visit to England before returning to Australia in 1859 with his wife Sarah and newborn son Charles Hughes to once again seek his fortune. This time, George purchased 220 acres of land which was to become the foundation of an iconic Australian winemaking dynasty. By 1884, G.F. Morris and Sons, was the largest winery and cellars in the district and, 10 years later, became the largest single winemaker in the country. Unfortunately in the late 1890s, Phylloxera, an aphid like insect that attacks and kills vines, was discovered in Rutherglen wiping out many of the district’s vineyards. This, combined with government pressures, led to the collapse of the Victorian wine industry, resulting in much soul searching by the pioneering winemakers of the day. However, the Morris family were very resourceful. In 1897, Georges’ son, Charles Hughes Morris, purchased a small parcel of land three kilometres east

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of Fairfield, known as Mia Mia. This was to become the second chapter in the development of the Morris Wines dynasty and home to a further four generations of Morris winemakers. Fast-forward sixty years and on 23 August 1957, fourth generation winemaker Charles Henry (Mick) Morris and his wife Roma welcomed a son to the world. David Charles Morris became the fifth generation Morris winemaker. David Morris grew up in the family home at Mia Mia, with the vineyards as his backyard and the winery as his playground After his education at Scotch College in Melbourne and Roseworthy College in South Australia, David spent several years in various winemaking roles across Australia. However, in September 1993 David returned to Rutherglen to take the reins from his father Mick who was retiring as Chief Winemaker of Morris Wines, the position David holds today. David still carries on the tradition started by his forebears, crafting some of the country’s most outstanding fortified wines and unique full-flavoured red wines. He is also custodian of some of the country’s oldest stocks of quality fortified wine, a responsibility he takes very seriously. Every blend he does he senses the generational craftsmanship of the Morris family winemakers, creating award winning golden nectar that is a living history of Australian wine. Like his father and the generations before him, David seems to have the ‘Midas Touch’. Since taking over the reins from his father Mick 20 years ago, David’s wines have received over 4,250 awards including 337 Trophies and 1,399 Gold medals, a tally that makes him one of the most awarded winemakers in the country. It is fair to say that to this day the family tradition lives on and the golden legacy of George Francis Morris is in safe hands.

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“It is fair to say that to this day the family tradition lives on and the golden legacy of George Francis Morris is in safe hands.” THE WORLD EDITION | 2014

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HISTORY OF MORRIS WINES 1859

1884

1897

1917

1930

In 1859, George Francis Morris established a vineyard and winery near Rutherglen in North Eastern Victoria. He planted a trial vineyard plot of ten acres at ‘Fairfield’ three kilometres west of the current Morris ‘Mia Mia’ winery location.

By 1884, Morris plantings had grown to over 220 acres making Morris Wines the largest wine producer in the district.

In 1897, Charles Hughes Morris, son of George, had established a new vineyard at ‘Mia Mia’ only a few kilometres away from the original Morris plantings. Selling his prize-winning horse, Fairfield, to develop the property, the Morris winemaking tradition continued and a depiction of the show jumping horse would become part of the company trademark.

In 1917, the spread of Phylloxera was so devastating, the Morris Fairfield Estate and Winery was sold.

In the 1930s, Charles Hughes’ eldest son, Charles Tempest Morris took over the operations, guiding the business through an era of depression and war that saw immense changes in the Australian wine industry. Plantings and production were expanded and son Charles Henry ‘Mick’ was introduced to the Morris winemaking philosophies.

1953

1954

1993

2009

Today

Mick was the first family winemaker to be university educated, returning to Rutherglen to commence his first official vintage as winemaker in 1953. Under Mick’s guidance the Morris reputation for producing rich full-bodied reds and luscious fortified was further developed.

In 1954, Mick Morris, fourth generation winemaker at Morris Wines, made the first Durif table wine to be labelled, which he called Claret. Since then, Durif and Morris have become synonymous and the rich, fullbodied wines have generated a ‘cult’ following from those seeking this unique wine.

In 1993, Mick’s son, David, became the fifth generation winemaker and is the current Chief Winemaker at Morris Wines. Combining over 150 years of winemaking tradition with modern techniques, today David is one of the most awarded premium fortified winemakers in Australia.

In 2009, Morris Wines celebrated its 150th year. Key industry figures were invited to attend the celebration at the historic winery in Rutherglen.

Under David’s guidance, the Morris range of fortified, table and sparkling wines has amassed an amazing tally of over 4,250 awards including 337 Trophies and 1,399 Gold medals making Morris Wines and David the most highly awarded winemaker in Australia.

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1890 In the late 1890s, the devastating spread of Phylloxera, an aphid like insect that attacks and kills vines, crippled the Rutherglen district.

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David C. Morris

(Mick) Charles H. Morris

Charles T. Morris

Charles H. Morris

George F. Morris

How a Morris Miner cultivated five Morris Majors.

thoroughbreds without equal THE WORLD EDITION | 2014

Drink Morris wines responsibly.

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I]Z K^Xidg^Vc \daY gjh] d[ i]Z &-*%h Ðghi ViigVXiZY <Zdg\Z Francis Morris to Rutherglen, but he soon discovered this grand terroir could also produce gold of another kind. By 1894 Morris was the major producer of wine in Australia. Five generations on, David Charles Morris is still handcrafting signature wines like their full blooded Durif red wine, made in the same great family tradition that has made Morris [dgi^ÐZY l^cZh i]Z bV_dg ViigVXi^dc ^c 6jhigVa^VÇh \daYÐZaYh# Discover for yourself at www.morriswines.com.au



Words by Phil Harte

The Heavenly Spa by Westin is beautifully designed to blend with nature. As the most sophisticated spa in Fiji, this purpose-built facility features a beautiful authentic design, lush and peaceful environment, luxurious spa amenities and renewing body treatments.

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have been in and out of Denarau for the past 20 years and each and every time it’s as if I never left. The Fijian way of life is remarkably laid back and easy going; it can be misconstrued as a little lazy, but that is not the case. Fiji time is just that; don’t worry, it will happen, and when it does it’s with a smile and infectious sincerity. When you next think about a family getaway this is the place, I promise you.

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The resort’s 273 guestrooms and suites are superbly placed in the South Pacific setting. Each room features the signature ten-layer Westin Heavenly Bed®, 32” LCD TV, refreshment centre, tea and coffee making facilities, high-speed internet and Heavenly Shower. Westin guests are further pampered with integrated five-star resort facilities including five swimming pools, a choice of restaurants and bars, 10 tennis courts and an 18-hole championship golf course within the Westin and Sheraton resorts complex. The Heavenly Spa by Westin is beautifully designed to blend with nature. As the most sophisticated spa in Fiji, this purpose-built facility features a beautiful authentic design, lush and peaceful environment, luxurious spa amenities and renewing body treatments. Peacefully nestled amidst

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1,350m2 of lush vegetation, the spa’s tranquil surroundings set the scene for spiritual healing and sensory pleasure at the highest level. 10 beautifully appointed open air therapy rooms and two suites are designed to replicate the traditional Fijian traditional bure – a blissfully serene creation of wood, thatches and river stones. Each of the spa treatment bures has beautiful landscaping and features a private treatment room with hydraulic treatment bed and open-air shower. The spa suite offers total luxury and privacy for couples including a private changing room, air-conditioned lounge, outdoor shower and outdoor bath. Stateof-the-art modern spa facilities are also introduced in the Heavenly Spa including a high-designed steam room, Jacuzzi, Vichy shower, custom made hydrotherapy Tub and Jet Showers. Adjacent to the spa is the WestinWORKOUT* featuring state-of-theart cardiovascular and weight training equipment and fitness programs to enhance exercise and expand your fitness horizon. Adjoining the fitness center is a beautifully designed, 25-metre, wet-edge lap pool and a Jacuzzi providing a perfect aqua element to nourish, refresh and highlight your experience.

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Peacefully nestled amidst 1,350m2 of lush vegetation, the spa’s tranquil surroundings set the scene for spiritual healing and sensory pleasure at the highest level. The Westin continues to build on its reputation as a home of exquisite dining in the Fiji islands. Restaurant offerings are truly unique to themselves and include the Steakhouse by Peter Kuruvita, Ocean Terrace, Zing and The Bakery.

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Inner Melbourne Bliss Westin Hotels & Resorts have had a long-standing reputation for providing a sense of ambience to guests who stay in their resorts across the world.

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ood and wine writer for Classic Lifestyle Magazine, Max Alfieri, recently experienced how relaxing it could be when he stayed at The Westin in the heart of Melbourne city.

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“To be honest, we had stayed at other hotels in Melbourne – as I tend to have a lot of business there. But we decided to stay at The Westin this time around, purely based on our experience at The Westin in Sydney. I was just overwhelmed at how great it was,” said Max. The Westin is part of hotel giant Starwood, known for their level of consistency across all their hotels and resorts, with more than 185 hotels and resorts worldwide defined by modern design, instinctive service and a rejuvenating atmosphere. “I long considered The Westin to be more corporate, but in fact it has a boutique quality about it. We were greeted so warmly; there was a very quick response to our requests. On both mornings of our stay I received my shaving kit in less than one minute. And the most memorable aspect? I believe I met the best concierge

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in Melbourne!” With a coveted Collins Street address in Melbourne’s Central Business District, the hotel is amongst designer boutiques, renowned restaurants,

“Our stay at The Westin really made us want to go back to Melbourne to experience it again from the comfort of the hotel – and that’s really saying something about a hotel.” THE WORLD EDITION | 2014


and the Regent Theatre, and moments from Federation Square, the Arts Centre, MCG, and the Tennis Centre. “Every evening I would ask the concierge to recommend a restaurant for us – and each dining experience was amazing. From Italian, to a steakhouse of Modern Australian restaurant, the knowledge and experience of the staff at the hotel pointed us in the right direction.” Each hotel, while consistent in quality of service and offerings, maintains a unique look and feel that resonates with the city surrounds. The Westin Melbourne for instance, is a stylish centrepiece of Melbourne. Indoors, you will find a contemporary, chic and elegant hotel that has some of the city’s largest guest rooms, a stunning lobby overlooking Swanston Street and superior facilities. A contemporary art collection features throughout the hotel. The Serene Wellness Centre with lap pool, Jacuzzi, sauna, steam room and WestinWORKOUT® Gym are additional features for those who like a little extra indulgence. “Our stay at The Westin really made us want to go back to Melbourne to experience it again from the comfort of the hotel – and that’s really saying something about a hotel.”

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LE CLOS It is not surprising that a store such as Le Clos has landed at Dubai International Airport. his innovative and game changing fine wine and luxury spirit concept has become a favourite of international travellers, whether they’re connoisseurs or enthusiasts. With an exciting and extensive range that boasts over 1000 wines and 400 spirits, ranging from $28 to $195,000. Le Clos’ portfolio includes rare and sought after wines such as first growths like the world’s most expensive wine ever to be retailed a Balthazar (12 L) of Château Margaux 2009, (which is exclusive to Le Clos) and Château Mouton Rothschild (29 vintages spanning 50 years) to iconic New World wines, including the first vintages of Opus One and Dominus. The spirit range is also steeped in tradition including over 60 Macallan expressions.

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It was some three years ago that I first experienced Le Clos in Terminal 3 at Dubai International and what a blessing it was! I felt like a kid in a candy shop with an Aladdin’s cave of exquisite stock on hand to tempt me. Passengers departing aren’t the only ones spoilt for choice. When I discovered the unique concierge service Le Clos offers I just thought it was exceptional, as I can order online or instore and my purchases will be hand delivered to me in when I land in Dubai. The 24/7 operation means that whether you are running

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on Melbourne or London time you are always warmly welcomed and likely to be surprised by something new and exciting. Where else can you find 40 year old Lebanese wines rubbing shoulders with winemaker signed bottles of Grange! Le Clos is unique and focuses on the customer experience with a highly qualified team who speak over 20 languages to guide you through the range. The flagship store which features a range of elements including a five-metre high ‘wall of wine’, a decommissioned ‘Whisky Still’ feature from a famed Scottish distillery, an interactive whisky journey, in-store tasting, bottle engraving and a ‘bottle your own’ option. You could definitely fill in your time at the airport browsing this exceptional range and experiencing the interactive features that Le Clos offers. If you are at Dubai International Airport make sure you visit Le Clos at one of their five locations (Concourse A next to gate A1, Concourse B adjacent to gate B8 and between the Emirates First and Business Class Lounges and there are also stores in the Emirates First Class Lounges) alternatively browse the online cellar at www.leclos.net and select your purchases before you travel.

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FACING THE CHALLENGE PROFILE: KEITH FERREL

The $8 billion printing industry in Australia faces challenges from the dominance of the online environment. This has led to a decline in demand from services of professional printers, but one innovative printer has stayed the course and is reaping rewards. sk Keith Ferrel about the highlight of his career and he’ll tell you it was coming second in the global FESPA World Printer of the Year awards this year, and being one of five admitted to the FESPA Hall of Fame. Nominations for the award came from over 37 countries with some 600 peers voting. Ferrel started in the printing business, with his partner, Warwick Spicer, in 1992 with the establishment of Cactus Imaging. After being presented with an offer too good to refuse, they sold that business 16 years later to the Opus Group; Spicer retired, and Ferrel took over the role of General Manager – Strategic Business Development.

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Being admitted to the FESPA Hall of Fame was the culmination of 21 years of operating a successful printing business in Australia, Asia and in New Zealand – which involved taking risks, at times life threatening. Ferrel recalls a time when he personally went to collect a debt from a recalcitrant customer in Pakistan who owed US$50,000. The customer eventually contacted Cactus and said he was ready to settle his account. The client was surprised when he heard Ferrel would be at the Karachi Sheraton the next day to collect the money he had thought Ferrel was in Sydney. They met in the hotel lobby, where the client pulled out a cheque. Ferrel reminded him that they had agreed on cash; the client said it would be cheque or nothing. As things became heated, the client’s bodyguards pointed their guns at Ferrel’s head. Ferrel did get the cash, but was so concerned the client would try to get the money back before he left the country that he hid in the toilets at the airport until his flight took off. He never intends to go back to Pakistan.

reasons Cactus has become a market leader is through its willingness to reinvest its profits into the business. The strategy is to create a virtual circle in which better machinery results in better sales, which results in more funds for better machinery. Ferrel also assists in the development of new technology through his membership of the Hewlett Packard’s Customer Advisory Board. Giving back is important to Ferrel and through Cactus Imaging supports children charities and sporting groups such as the George Gregan Foundation, Matt Rogers 4 ASD Kids, Humpty Dumpty Foundation, Camp Quality and the NSW Waratahs. Ferrel believes he has been blessed to have had Warwick Spicer as a partner in his business, who was an inspiration both professionally and personally. Spicer and Ferrel’s strengths and weaknesses complemented each other, and he believes without Spicer’s vision, drive and administration skills that Cactus wouldn’t be where it is today. However, Ferrel believes much credit goes to his wife Catherine, and daughters Leah, Loren and Helen, who uprooted themselves from their native New Zealand, to enable Ferrel to set up a new business in Australia. Their unwavering belief and support was crucial particularly at times when he needed to borrow against the mortgage to fund the business. A perfect Sunday sees Ferrel out on the water sailing, or backing and ‘riding home’ one of his racehorses. A fan of all sports, he is particularly tragic about Rugby Union and his beloved All Blacks. The life Ferrel leads and the experiences he has had would have been inconceivable to the young man who started his career as a mechanic with the New Zealand Air Force in 1966. However, Ferrel maintains his passion for the industry that has given him so much and for the Cactus Image family. He is a man inspired for the future.

Cactus Imaging’s premier position was cemented when it made Australian printing history, in 1999, when it did the country’s first building wraps for the ANZ buildings in Martin Place and Melbourne’s Queen Street. Building upon this in 2012, Cactus then pulled off the thirdlargest building wrap in history when it covered Sydney’s Queen Victoria Building. Cactus is currently doing a three-stage wrap of Sydney’s Town Hall, which is expected to conclude in 2014. Ferrel’s most memorable project occurred in 2000 with the Sydney Olympics, undertaking the biggest print project in the world. Working to very tight deadlines Cactus Imaging produced the famous images on the Westpac Building in Martin Place, which showed swimmers powering up the building towards Australia’s medal tally. At midnight each night, workers would abseil down the building to update the tally. It was a huge achievement and it became the most photographed image of the Sydney Olympics. Whilst Cactus Imaging might have made a name for itself initially through faster turnarounds on vinyl billboards than the category leader, innovation continues at the heart of Cactus’ philosophy. One of the

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JOIN THE FIGHT Danielle Harte Squash Champion Spartan Fitness Ambassador

More than 14 million Australians are overweight or obese. It’s a damning and alarming statistic. Whilst countries such as Australia, the USA and the UK struggle to fund the public health consequences of obesity, the United Nations Food and Agriculture Organisation estimates that nearly 870 million people, or one in eight people in the world, were suffering from chronic undernourishment in 2010-2012. Shamefully, with our education, vast open spaces and wonderful climate, Australian obesity mocks the starving people of the world – so what’s it going to take to change things around?

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ith more than half of Australia’s population being overweight or obese, unhealthy body weight is becoming the norm, and health messages are falling on deaf ears. If weight gain continues at current levels, by 2025, close to 80% of all Australian adults and a third of all children will be overweight or obese.

W

Let’s pause for a minute to consider the consequences – and they are severe in terms of personal health and the economy. • Obesity has overtaken smoking as the leading cause of premature death and illness in Australia. • On the basis of present trends, researchers at Monash University have predicted that by the time Australian children reach the age of 20 they will have a shorter life expectancy than earlier generations simply because of obesity. • Obesity and being overweight pose a major risk for chronic diseases including Type 2 diabetes, cardiovascular disease, hypertension and stroke and certain forms of cancer. • Beyond the personal health and societal risks of obesity, there are economic considerations. Obesity costs Australia more than $56 billion per year, and this figure is only going to increase. The first step is taking a long hard look at yourself and your children. Be honest. Are you obese or overweight? You are statistically overweight if your Body Mass Index (BMI) is ≥25, and you are obese if your BMI is ≥30. You can work out your BMI by calculating your weight (in kilograms) divided by the sum of your height squared (in metres) – for example, a person who weighs 55 kilograms and is 1.67 metres tall would have a BMI of 20 (55 divided by [1.67x1.67] 2.79 = 19.7). There is some controversy over the BMI index in that it doesn’t account for muscle weight, and there is a push to make the ‘overweight’ BMI ≥28. In any respect, if you are being honest with yourself, you will know whether your weight is from muscle or from fat. A study in the Journal of Pediatrics found that children whose parents are overweight or obese are at higher risk for becoming obese themselves. The study revealed five independent risk factors for childhood overweight with the main risk factor being parental weight. Further, nearly 80% of obese 10-14 year olds with an obese parent will be obese as adults. Whilst genes play a role in the increased risk for obesity,

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lifestyle factors also have an influence. Poor eating habits are often established during childhood. The power to stop the downward spiral of lifetime obesity is in the hands of parents, and they must step up and take responsibility for the health of their children. It’s not rocket science – say no to fatty and sugary foods Here is a simple truth: a healthy, balanced diet and plenty of physical activity will lead to a healthy weight for your child. Look at what your children are putting in their mouths. If your family eats snacks and meals that are high in fat or sugar, such as chocolate, biscuits, sweets and fizzy drinks, aim to replace these with healthier alternatives such as fruit. Get in the kitchen and encourage your children to join you – cooking food yourself rather than relying on ready-made meals or fast food will help to lower the fat and sugar content in your meals. Making changes to your family’s lifestyle can make a real difference to you and your child’s weight. These changes work best and are easiest, when the whole family joins in. Get moving Physical activity is a good habit to encourage and good for the whole family. Try to reduce the amount of sedentary time your child spends in activities such as watching TV or sitting in front of the computer. The NSW State government has an excellent website with tips for lunch box fillers and lots of easy recipes that children will love as well as ideas for keeping children active at www.healthykids.nsw.gov.au. However, the responsibility for change and the responsibility for ensuring children grow into healthy adults is not with the government, it rests squarely with parents and starts and finishes in the home. Here at Classic Lifestyle magazine, we have been raising awareness of the obesity epidemic over the past five years. We are seeing many Australians who are just ticking (fat) time bombs who are sadly taking their children’s life off-course with them. It is desperate times for our children. So do we give up or do we do the right thing and sit our children down and make them part of the solution? It is deceiving to believe it is easier to look the other way and do nothing different – to not challenge poor diets and inactivity, but beware the consequences. Our children still have a chance but they need you to make the first step.

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A revolution in running performance ce fabric, the Super Natural range feature ure Merino wool - one of the world’s most ost technically advanced natural fibres. Highly hly durable, odour and stain resistant w with ith temperature regulating qualities, Super per Natural is a true force of nature. re. Available exclusively at rebel bel find out more at rebelsport.com.au au



DANIELLE HARTE SQUASH CAMPION

A PROUD HISTORY OF INNOVATION

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It was in 1985 that I was granted a full Squash Scholarship to the Australian Institute of Sport where I was to pursue my career as a full-time squash professional. It really wasn’t exactly as I had expected, as we were thrown into the deep end with intense health and fitness programs at the QEII Stadium Brisbane. With three training sessions per day and constantly monitoring my exercise schedule, it was essential that I became very aware of the best gym equipment possible. I needed an edge and it was at that time I was introduced to Precor treadmills and bikes, and what a godsend it was. As you can imagine I had access to many brands in the fitness industry worldwide and it was imperative to get it right the first time, trial and error was not an option. Having chosen Precor this new and exciting brand allowed me to enhance my overall endurance and cardio strength to the next level. It seemed an unfair advantage. Over the next two decades I reached World #2 and there is no doubt Precor played a significant part in my overall success as an elite athlete.

Here I am today in 2013, a mother of two, and still Precor is an everyday part of my life. Since I have retired I have passionately been guiding and mentoring not only the next generation of squash champions but all levels of sport and fitness enthusiasts, most importantly my own children. Via Precor, we are in a position to develop and tailor our own fitness programs and stay in tune with all the latest trends and techniques within this rapidly growing industry. Thanks to the continued research and development of Precor, I am able to interact directly with the Previa Network Fitness applications. Its easy on-demand access enables me to travel globally tracking the history, intensity and progress of my daily fitness schedule. I have found that this wealth of instant information via my Previa Mobile App, has become crucial for my overall health and wellbeing.

“Its easy on-demand access enables me to travel globally tracking the history, intensity and progress of my daily fitness schedule.”

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Precor began by launching the first ergonomically sound rowing machine, and they’ve been moving with the natural motion of the human body ever since. Every breakthrough product and service they’ve brought to the industry has always put fitness first. And it shows. They’ve done more than simply introduce new products, we’ve introduced entirely new categories, such as the industry’s first elliptical trainer, the Elliptical Fitness Crosstrainer (EFX®), in 1995, along with the Adaptive Motion Trainer® (AMT®) in 2007. They’ve done great things for the industry. But, more importantly, they’ve done great things for the people who use them. That’s the end result Precor strives for – constant improvement for every participant in the fitness movement. It guides them as they pioneer and push the possibilities of fitness equipment for members and owners alike.

Launched first ergonomically sound rowing machine, the Amerec 610

1980

Founded as Precision Corporation

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Launched full line of electronic ergometer treadmills, rowers and cycles

1985 Launched first fitness equipment with motivational microprocessor-based electronics

Launched first home and commercial programmable treadmills

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Launched first cushioned treadmills

Introduced the world’s first Elliptical Fitness Crosstrainer® (EFX®)

1990

1995 Precor treadmills patented with the unique Ground Effects® Impact Control

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Precor acquired by Amer Sports Corporation

2000

Launched the revolutionary Adaptive Motion Trainer速 (AMT速)

2005 Acquired Cardio Theater速 to lead industry entertainment trend

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Launched the new Experience Series cardio equipment and Preva速 Networked Fitness

2010 Launched the Experience Strength S-Line

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2015 Launched the AMT速 with Open Stride and the Discovery Series strength lines

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Adaptive Motion Trainer The AMT burns calories faster than any other cardio machine It provides a total body workout suitable for all fitness levels Its endless personalised stride options keep you challenged and motivated

See it in action at amtfitness.com

Tel 1800 651 872 Email: info.au@amersports.com © 2013 Precor Incorporated


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A TRUE W Natalie’s career has been nothing short of remarkable, becoming the first women to compete at five Olympic Games and the icing on the proverbial cake was a gold medal at the Sydney 2000 Olympics, Bondi Beach.

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WARRIOR To even be considered for a national team is a feat on its own, never mind an Olympic team. I remember sitting back watching the 1998 Atlanta Games and seeing Natalie Cook picking up the bronze medal. What an achievement; to stand on the podium at the Olympic Games would be one of the highlights of not only your sporting career, but also your life.

Over the next 16 years we grew to expect the remarkable from our athletes and that is exactly what Natalie Cook has delivered. Natalie’s career has been nothing short of remarkable; becoming the first women to compete at five Olympic Games, with the icing on the proverbial cake her gold medal at the Sydney Olympics on Bondi Beach. Staging a charity event (The 2000 Qantas Global Classic), I had the opportunity to meet Natalie for the first time. Under strange circumstances, I was onstage as MC, with Greg Norman as auctioneer. Natalie was bidding on a unique collection of sporting balls, all personally autographed. One of the balls happened to be hers, but what she wanted was The Shark’s signed golf ball. An introduction was quickly arranged, and that’s where our friendship began.

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Competing at Athens, Beijing and London following Sydney, Natalie has amazingly remained at the top of her game for 20 years. Being a confidante to Natalie Cook, I had a front row seat at the ups and downs of her professional career. I witnessed this true warrior face injury after injury, surgery after surgery, and it was truly inspirational to watch Natalie stand tall in the face of adversity and simply drive straight through it. Her most remarkable attribute for me is her will to compete and the will to succeed; not unlike the great Greg Norman, Natalie had the ability to commit to both her athletic and business obligations, and was as determined on court as she was in the board room. In addition to her daily workload with building an Olympic career and a life after the sand, Natalie has also been relentless in her support of several charities, giving her time for kids less fortunate than herself. It’s not until you have the chance to sit and chat with this remarkable Australian that you see why it is that we regard her as not only one of our greatest Olympic champions, but also one of our greatest Australians.

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Natalie shares her amazing story with us now … As the last whistle blew, the glass shattered and the water rushed in. 20 years as an Olympic beach volleyball player was over. It all started with a dream when I was eight years old, watching Lisa Curry win the 100 metre freestyle in the 1982 Commonwealth Games. I said, “I want to do that.” And so the journey began. I swam for many years before stumbling across a sign on the school notice board that said ‘Volleyball trip to Canada and America’. I raced upstairs to the PE department and asked, “What’s volleyball?” … And the rest, as they say, was history. I had three amazing Olympic partners: Kerri Pottharst (1996, 2000), Nicole Sanderson (2004) and Tamsin Hinchley (2008, 2012). It was a rollercoaster ride of emotions, success, challenges and hard work. Qualifying for the first four Olympics was relatively ‘easy’ (we were always focused on how to win gold and not just to make the team!) I think I took the process for granted, I just stuck my head down and played the game. I got a rude shock on the road to London. It was the most gruelling Olympic campaign I had ever experienced. After Beijing my body needed a year off to recover from all the jumping, diving and discipline required to stay at the top. I had my fourth knee surgery and really needed to give my mind and spirit a break too. Then when Tamsin (after having a baby) and I returned, it wasn’t all smooth sailing. The body took 12 months before it felt like an athlete again and during this time we were out there on the world stage competing and therefore getting beaten up a lot. We really had to hold our nerve throughout this period. My life coach, Doug, kept reminding me to walk in a straight line. “Just keep moving forward,” he would say, because I really couldn’t see past my front foot. The clouds had blown in and I could not see the possibilities. I had to call on ALL my trainings over the years and coach Steve Anderson (who coached me at four Olympic Games) kept reminding me to have faith. It all came together in China in June 2012 at the final event to qualify for the London Games. We were to play China, in China, in front of 3,000 Chinese fans! Winner would go to the Olympic Games, loser would go home! It was the most stressful event of my career for many reasons. Tamsin and I rose to the occasion and managed to secure tickets to my fifth, and Tamsin’s third, Olympic Games. The dream was still alive.

I love sharing my secrets to sustainable motivation, inspiration and success, and as such, have been involved in corporate speaking for a while now. The number one question I get asked is, “how did you stay so motivated for all that time”? Because of that I sat down and extracted skills, tools, strategies and tips for doing so. I reverse engineered sustainable self-motivation. I developed a 30-day video series called – MOTIV8 me. The program consists of two-minute a day video, with accompanying worksheets to help you design your own awesomeness. Visit www. nataliecook.com/product/motiv8-me see more.

Then to march in the opening ceremony of my fifth Olympic Games, wearing the green and gold for my country again, and having the opportunity to play on the biggest sporting stage in the world – all the blood, sweat and tears had paid off.

I also have a huge passion for keeping kids active and healthy (and away from obesity) through sport, attitude and good nutrition. I use ISAGENIX nutritional system (www.natcook.isagenix.com) and yoga three times a week to keep me in shape since retiring.

So what next? I knew that it would all come to an end one day, although when it happens it is always more intense than one could imagine. However, I had done my preparation. I was ready for the next chapter of my amazing life. I had been fostering the future of the sport through my business, Sandstorm, a beach sports centre in Brisbane that caters for junior development, social competitions, corporate team building. However, the dream is to create a Sandstorm in many places (for more information on Sandstorm, please visit www.sandstorm.com.au).

As you can see, I have a lot of fingers in many pies. As a sport that was not at the forefront of television or sponsorship, it was always a struggle to fund the dream. However, if the dream is big enough and means enough to you, you will find a way. That much I know for certain!

My most recent vision casts a net over all Australian beaches. In conjunction with Surf Life Saving Australia and Volleyball Australia, I am trialling beach volleyball within the Nippers programs. This will allow the kids to be exposed to this magical sport from the age of five! Go to www.surfvolley.com.au to find your participating surf club.

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I will always be connected to beach volleyball and the Olympic movement. They are in my blood. I have learned one thing is for sure, and that is success is a journey, not a destination … and so, for me, the journey continues. Please stay connected with me at www.nataliecook.com

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HARTE MONITOR TAILORING YOUR FITNESS NEEDS Danielle Harte Squash Champion Spartan Master Trainer

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Triggerpoint

Cold Roller

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With today’s fitness industry evolving at such a rapid rate and somewhat cluttering the marketplace with all of its latest technology and equipment, it can be a little challenging to determine which product is going to ultimately give you the desired results. To take all the guesswork out of the equation for you, I recently visited my local Rebel store in Chatswood, Sydney to select some gym equipment that you can include in your tool kit. Monitors: The Mio Alpha and the Sunnto These trendy slimline watch-like monitors, track and record all of your training data including your heart rate, training intensity, calorie burn, schedule and speed. This instant, quick and easy technology is an impressive tool to have when tracking and recording all levels of fitness. A must! Rollers: The Trigger Point and the Cold Roller These hardy rollers, available in two sizes and colours, deliver all the benefits of a massage and release tension in sore irritable muscles. The Cold Roller features a special ice pack component that also delivers the necessary relief but adds the additional benefit of icing. This method enhances recovery and reduces lactic acid and soreness. If you are travelling and don’t have a fridge, the Trigger Point is your better option. Power Tube Pro My good friend George Gregan has come up with the ingenious ‘Gym In A Bag’ and with the amount of travelling I do, I don’t leave home without it. The Power Tube Pro is versatile and can be used virtually anywhere in the home; no gym required. With the coloured

GEL-SUPER J33 40% of runners alternate their training shoes according to their sessions. For the longer and harder training runs, most runners use a more structured and protective shoe (such as the Gel Kayano) but they switch to a lighter and more responsive shoe for shorter sessions. New to the Asics natural running category, the GEL Super J33 is best suited to runners who mildly over-pronate (think GEL-Kayano and GT2000 wearer) and are looking for an alternative shoe for their shorter and faster sessions.

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bands each applying various workout levels, the key focus is on strengthening your overall functional and core stability. There are a few options on the market, I know; however take my word for it – George has got it right. This is the perfect tool to enhance your cardio fitness and increase muscle tone. Shoes In my book there is only one brand of shoe, whether it’s a cross trainer or sport specific, and that is Asics. The new Gel-Kayano and the Gel-Super J33 are exceptional and perfect for the elite athlete. Having been in sports shoes for the majority of my life, it has been critical to get this right. The crucial thing for me is that Asics has never compromised the integrity of the shoe for fashion, but that’s not to say I don’t love the look! Gear The Under Armour gear is brilliant, with its flexible, light and versatile material, which breathes and doesn’t stick to you when you’re covered in sweat – I love it! I’m particularly fond of the full support sports bras; as a squash player you can imagine the support required and the compression value throughout the range is world class. To ensure that you choose carefully, spend some time discussing your fitness needs with the friendly Rebel staff – their wealth of knowledge and experience will help you attain your ultimate health and fitness needs. Enjoy!

The key feature of the GEL-Super J33 is the Fluid Axis - a mid-foot construction that works with the foot’s subtalar joint to allow the foot to move through the gait cycle in the most natural manner. A two-density SpEVA and EVA midsole creates a plush underfoot feel, while a lightweight, breathable and seamless upper with no heel counter reduces friction and therefore minimise the possibilities of blisters developing.

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STEPHANIE RICE Words by: Nicole Lenoir-Jourdan

Stephanie Rice is one of Australia’s most successful Olympians and one of the most recognised athletes in the country. Her success at the 2008 Beijing Olympics - winning three gold medals and breaking three world records launched her into the stratosphere of sporting celebrity, creating a level of interest rarely seen before from the media, sponsors and the public. Stephanie Rice does not like vampires. Not the vampires that drain you of blood, but those that drain you of energy. It’s hard to believe Stephanie could ever be depleted of anything, let alone vitality, as this 25 year old multi gold medallist Olympian seems bubbling with enough energy to fuel every heated swimming pool in existence. Whilst she’s deciding whether she will return to swimming full time next year, Stephanie is looking for her next passion. She said, “I want to find something I can dedicate myself to, something I absolutely love doing, once I finish swimming. Media is fantastic and I would love to host my own show one day. I really admire the multifaceted career Bethenny Frankel developed with her own TV show and her Skinnygirl Cocktail empire. She is someone I would like to emulate.” Stephanie is on track to mirror Frankel’s career. Besides health reporting on the Today Show, representing a bevy of sponsors such as Spartan, and Russell Athletics and charities including the Cancer Council, Melanoma Institute and Jump Rope for Heart, Stephanie is set to launch her own swimwear range for 7 – 14 year olds. “Making a decision to align my name and reputation to sporting brands became a more difficult task than I expected,” Stephanie laments. “Spartan Sports was an easy choice though, having seen the fantastic

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relationship they have forged with Michael Clarke, Chris Gayle and several other high profile athletes and the ease in which they worked together to build their brand and reputations.” “Russell Athletic was a more strategic decision in that here was a huge US Athletic sporting brand that had years of pedigree and an incredible reputation. The most important thing to me was that I could do them justice and be relevant. In saying that I needed to ensure that they also had a nice fit for me moving forward. These two decisions weren’t made lightly, but now I am so happy I have made them.” Designing swimwear is nothing new for Stephanie. She’s been designing her own swimwear since her teens. “All the racing wear was drab, when I began competing. Everyone would be mainly in blacks so I started to design my swimwear in bright colours and have it made in the US by companies I found online,” she said. “Wearing this made me feel inspired and this is what I want my own range to do for children today. I loved swimming, loved training and loved wearing great gear. Gear that looks good makes you feel good and makes you want to go swimming.”

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Stephanie loves kids, loves talking to them and loves mentoring them. Even when she’s accosted by a fan in the street, she loves it. “It takes real balls to come up to someone and say hello so of course I have a quick chat with fans whenever I can,” she laughs.

“I had a learning disability – a problem with auditory processing. It made me very shy when I was growing up.” Her enthusiasm for whatever she does comes over in the contagious energy surrounding her. She is a life force brimming with confidence. But she admits she hasn’t always been like this. “I had a learning disability – a problem with auditory processing,” Stephanie confides. “It made me very shy when I was growing up.” Stephanie started gaining confidence around the age of 13, when the swimming squad she was part of began training at a boys school, with boys. “Hanging out with all these boys taught me to toughen up. They treated me like a boy and so there was no room

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for excuses for not training,” Stephanie said. Stephanie did toughen up and continued to achieve PBs (Personal Bests) even when she had glandular fever for a year – an incredible achievement. Her days of hanging out with males are continuing through her partnership with Spartan and its increasingly growing sporting empire. She is working with CEO Kunal Sharma and his team, taking her knowledge and dedication built up from swimming on her business career path. Stephanie will be working with Spartan to launch her range of swimwear and hardware including goggles, caps, kickboards into China and India in the coming year. Whilst the Chinese are great swimmers, the Indians are not renowned for their prowess in the water but Stephanie is determined to change this. “Many people in India want to learn to swim and I am really excited to be involved in helping many to attain this goal,” she says excitedly. She is currently developing some really funky swimmers for kids as well as taking her bright and confident personality and breathing it into the hardware designs for Spartan. Her road to international business success is being paved by a trip to New York to meet up with Anthony Robbins, followed by trips to China and India. Whilst Stephanie hasn’t yet decided if she will continue with her swimming career, one thing is for sure: she certainly has the drive to make her media career and business career a success, even whilst she is churning through the water.

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A ROAD LESS TRAVELLED BRUCE STOKES, CEO OF OCEANIA AVIATION

When you meet Bruce Stokes for the first time, you immediately recognise that despite the fact that he is CEO of Oceania Aviation, a national organisation with over 250 staff, he is someone who is approachable. Perhaps it’s the friendly and unassuming handshake, or simply his relaxed attitude.

B

ut for someone with over 30 years experience at the head of large organisations, and who has played a significant role in the rapid expansion of what is now one of most reputable ground handling services company nationally, it’s very refreshing.

World travel, while exciting at first, became unpractical with a young family. Bruce took time off, with no idea what his next challenge would be. It wasn’t until several years later that he was introduced to the owner of Oceania Aviation, who, after four months of discussions with Bruce, initially did not offer him the job.

“I think that is one of the main assets you can have, being able to relate to everyone in an organisation. A failing for any CEO – they can hold themselves too high and can’t talk to every layer of the business. Externally and internally, you need to relate to everyone, converse with people and provide comfort to them in that you understand what they do. At the end of the day we are a service organisation and we need to understand what customers expect of us. “That starts within the company first,” said Bruce.

“He said ‘Look Bruce, this is way too specialised, you won’t get the jargon’. So he shot me down. I said to him - it’s just a business and a business is made of people and numbers.”

Bruce began his career, not in the aviation industry, but in fact in manufacturing for a US multinational organisation. “For 23 years I worked all over the world for that organisation, building and buying companies, integrating and changing companies, and getting them to optimum business performance. ” It was the long years spent at the same company that allowed him to evolve to someone who was managing the acquisition of companies on a weekly basis. Spending that period of time at one company is rare in this day and age. But it was the structure of this organisation, the team culture, the concept that there is always a better way and to never settle for average and that gave Bruce valuable lessons on work ethic. “The organisation was very much based on the value of everyone putting in their pound of flesh before they get recognition. There were long days and long nights, for no other reason than to keep improving and striving to be the best. Not just personally but for the organisation – to be viewed as the best. That required a lot of effort. My advice for the young: don’t ask for recognition. It’s about the results not the effort. That’s when recognition will come organically.”

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It was this practical attitude and resilient nature that made him accept the role when it was eventually offered to him months later. The catalyst, it turned out, was the company’s loss of a large contract. Bruce didn’t flinch with the challenge that lay before him: a company potentially feeling demotivated, a profitable contract gone, and the need to create systems and processes from the ground up. The leadership skills he had gained from his former career - and he may humbly disagree – can account for Oceania Aviation regaining its strength. “The moment your staff or team see you give up, then your staff gives up. You need to always show your team, there is light, even if you feel concerned behind closed doors. From the beginning our catch cry was to exceed customer’s expectations, so we set out a path on what we were delivering and how we were going to do it.” The company has enjoyed accelerated growth in the last two years winning contracts and establishing a firm reputation as leaders in their industry. With no desire to be anywhere else, and continued expansion always on his mind, the future looks bright for Oceania Aviation. “I’m not a by the book man. There is no right or wrong way to do things. You can’t follow someone else’s path, you need to create your own road, and just keep driving.”

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TAKE OFF Between the hustle and bustle of arriving at the airport, checking-in with luggage, the lines, the security, the boarding, and finally, take off, have you ever stopped to consider what goes on behind the scenes at airports? The complexity of services, immensity of the place and of course, the people that keep things running?

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You may be surprised to learn that most airports outsource their ground handling services. It is not the airlines or airports that run the show behind the scenes. It is companies like Oceania Aviation who diligently run these customer-related, and arguably most important, aspects of a busy airport. “There are three stakeholders – the airports, airlines and people like us. Airports are the offices, airlines run the aircraft and we handle the customers. Most check-in and baggage services across Australia are outsourced. You have a lot of companies like us doing this and it’s competitive. You need to be good at what you do to succeed in this industry ” said Bruce Stokes, CEO of Oceania Aviation. Think about all that would be involved with check-in. Basic customer services skills would be the bare minimum. Check-in personnel would need to epitomise the highest level of service standards, industry knowledge, organisation and efficiency. They would be dealing with frustrated, tired, anxious customers who have waited in lines. They would be dealing with questions and issues, excitement and more. You would need to be a resilient, customer-focused, people-person. “I firmly believe in hiring on attitude and training on skill. When we start with a new airport, I tend to hire green staff who have not been part of the airline industry before. It would be easier to hire previous ground handlers, but when I see a willingness to put in and a certain drive - then skills can be trained. It is that passion for customer service that is so important.” Outside of the airport, complex planning, co-ordination and communication equates to Oceania Aviation’s precise system of ramp and

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loading services, which are controlled by skilled professionals and supported by modern, well-maintained equipment. Oceania Aviation are responsible for not just the people who run the ramp and loading services, but in fact the equipment. Imagine how precise these processes would need to be - how efficient the equipment - in order to get thousands of passengers to their destination on time, and with their luggage. “You need to understand the needs and challenges of the aviation industry, and have qualified personnel who believe in that service culture,” said Bruce. Expertise needs to extend to all aspects of well co-ordinated airport ground support, with the ability to develop and deliver customised service solutions to new airports. In this industry, it is fast paced, but streamlined processes and positivity is key. “Keep a cool head at all times and think laterally to come up with solutions. It’s how you can recover from a situation that endears you most to your customer. That is where your attitude shines through. Our motto towards our client base has always been to exceed expectations, and that attitude filters down to the passengers and ultimately keeps everything moving fluidly.” Oceania Aviation is aligned with major national and international airlines including Virgin Australia, Air Asia X, Jetstar, Qantas, QantasLink and Alliance Airlines , with operations in ten locations across Australia and the Pacific.

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A MUTUAL GAIN From the recent kids Rugby clinic, to supporting local events in regional areas of Australia, Oceania Aviation is seeing the benefit in taking more time to get involved with the local communities a support that goes both ways. 268 | CLASSIC LIFESTYLE

National ground handling services company Oceania Aviation recently partnered with football apparel great KooGa, to build a kids rugby clinic in Sydney for two local under 12 teams. On the day of the clinic, the U/12 boys from Hornsby Lions Rugby club and Wahroonga Tigers Rugby Club were treated to a training session with Wallabies stars Will Genia, Scott Fardy, Sekobe Kepu and Tevita Kurudrani.

“It was fantastic to see how much the boys got out of it, but it is equally beneficial for us to gain that support from local communities and get behind the things we are passionate about – like providing more sporting opportunities to young kids,” said Bruce Stokes, CEO of Oceania Aviation. When Oceania Aviation began to rapidly expand, it was locations in regional Australia that proved to be the most challenging when it came to community engagement.

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“The plan for 2014 and beyond is to continue to conduct sports clinics and support local events in the communities where we operate.” Hornsby Lions Rugby Club and Wahroonga Tigers Rugby Club “When you go to these regional towns, you are at first considered an outsider. We always employ people from the community, so it was important to endear the community to us. You have to put time and effort in if you desire a successful outcome,” said Bruce. Often, large corporations can come in, set up big operations and leave the surrounding community feeling as if they have been taken over. The need for community support is paramount to the success of that business, particularly when the staff are employed from within. “As a ground handling services company our staff wear the uniforms of the airlines, but our values and our service is what makes us Oceania Aviation. We want our staff to feel like they are part of that team, and it starts with the way we are viewed externally.”

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Oceania Aviation partnered up with the KooGa Foundation in 2013 as part of their community and customer engagement program. The partnership with the KooGa Foundation gave Oceania Aviation an opportunity to have access to top sports players and sporting merchandise to utilise for local and regional community events, and support an initiative that they were deeply passionate about. “We run a lot of community based events, mainly with the hope of getting young people, particularly in remote and regional locations, to play sport. We are passionate about giving these young kids more opportunity.” As the company continues its rapid expansion, there is no desire to slow down their commitment to supporting the communities they venture in to.

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Young & Successful PROFILE: CRISTIE GILLESPIE

For a 28-year-old woman who has built a career in a largely male dominated industry, Cristie Gillespie is remarkably unfazed.

T

his could be because, upon meeting Cristie, it’s immediately obvious she is a strong, practical and resilient person who has never let her gender be an issue.

create systems and structures and take into consideration cultural work differences and establish how both parties could benefit with the factories, but I got there.”

“You just need to know your industry. That often negates the fact that I am female. Know what you are selling and know what you are doing.”

It was not daunting for Cristie to travel alone in and around China often to remote places - and scout out factories. Her confidence and her clarity in direction never allowed her to falter. She also recognised early on there was a need to adapt swiftly in order to succeed.

Cristie has built an international business manufacturing and sourcing commercial building products in China and supplying them to wholesalers and builders in Australia. It’s an industry overrun with men, purely because the centre point for business dealings usually starts at the building site. But the Gillespie development business organically gave Cristie the practical know-how and industry insight she needed to prepare her for her involvement in this line of work. Now, factories are set up in China and her independent business is supplying products nationally. Admittedly a remarkable feat at such a young age - but it was not always so easy. To succeed in this competitive environment, not only do you need a good understanding of the industry, you must be business-savvy, know when to seize an opportunity and ultimately, work hard. “I started to import about 9 years ago, more for fun and because it was part of the family business. I noticed there were restrictions with local supply. If you didn’t know how to outsource you were very capped on what you could do. I wanted to completely eliminate that and offer a mixed supply for construction”. It was this idea that motivated Cristie to pack up and move to China on her own - a move that was initially fraught with difficulties. “I had a lot of trouble to begin with. All the typical things such as quality control and consistency, so I decided I would open my own factories. I formed partnerships with locals. I had to go through hurdles,

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“When I am in Australia I do business like I am an Australian and when I am in China I have to operate like I am Chinese. And that is something only time and experience can teach you - appreciating work ethic and differences in both countries. It’s imperative that you understand that. Some people don’t, and that’s when you can fall into problems”. As a young entrepreneur, Cristie regularly travels between the two countries enjoying the flexibility that her lifestyle now offers, balancing both families and friends in each location, but there is also very constant work. It’s a far cry from her original plan to pursue a career as an accountant, and make good on her degree. “I love what I do. Accounting wasn’t for me. I didn’t like the monotony and routine. I have no desire to change what I am doing. My goal at this stage is to widen my procurement into India.” As for overcoming any potential gender discrimination, Cristie laughs it off. “Being a female in this industry actually works to my advantage. There is an element of surprise when I show up to a site, and that reaction is always quite funny. Once they speak to me they realise there is no one else needed to bridge any gap. That is the advice I would give to other young females: It doesn’t matter what industry you are in or what you want to pursue, work hard to be an expert in your area and have confidence in yourself.”

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Conducting business on an international level can be challenging. Developing relationships and securing support before negotiating is a must. A common problem is not having the local knowledge and contacts to enable you to succeed abroad. Preston’s Global Supply has successfully navigated their way through China, India and Indonesia in pursuit of quality products ranging from construction to furniture. For Classic Magazine, the success of many of our international ventures has been largely attributed to Cristie Gillespie, CEO of Preston’s Global Supply. Cristie has brokered several of our most significant relationships and continued to manage these on our behalf. We have been associated with Cristie for several years – and it has been one of the most reassuring commercial decisions we have made.

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THE WORLD’S #1 IRISH WHISKEY

J

ameson Irish Whiskey is one of the fastest growing international whiskeys in the world. With sales of over four million cases globally, Jameson has established itself as the world’s number one Irish Whiskey. Over 220 years in the making, it is no surprise that the Jameson brand story is brimming with heritage and culture.

The story dates back to the 6th Century, where monks in Ireland were first recognised for using the ‘alembic’, an instrument which is integral to the distillation process and whiskey making in general. John Jameson began producing the now legendary Jameson Irish Whiskey in 1780 from the Bow Street Distillery in Dublin. Early success was palpable and by the beginning of the 19th century, Jameson Irish Whiskey was sold throughout international markets. At this time, John Jameson, oversaw an annual production of over one million gallons up from annual production of 30,000 gallons at point of purchase. Experts attribute a considerable amount of the success and popularity of Jameson Irish Whiskey to the practice of triple distilling, as opposed to the usual Scottish procedure of double distilling. A notorious perfectionist, John experimented with distilling his product four and then five times, but was forced to conclude that the ultimate smoothness came from distilling three times. Today, Jameson Irish Whiskey, and all whiskeys produced at Midleton Distillery are admired for their signature smooth taste and quality. This smoothness lends itself to a more versatile spirit which now sees Jameson enjoyed with a variety of different mixes all over the world. The most common today is Jameson Irish Whiskey served on ice with Dry Ginger Ale and a squeeze of fresh lime. By the early 1900s, Irish Whiskey made up the majority of the world’s whiskey exports. However, a number of events occurred which threatened the success of this industry including, the Irish War of Independence, the First World War, and a trade war with Britain which denied Jameson access to the Commonwealth markets. Prohibition was the final straw and resulted in a huge shift for the growing segment. Tough times ensued for the Irish Whiskey market and it is a tribute to the strength of the company, to the workers and to the Jameson family that they were able to overcome such adversity. ‘Sine Metu’, the Jameson family crest which is featured on every bottle of Jameson translates to ‘Without Fear’ and is a motto which the people of Midleton live by to this day.

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Jameson Irish Whiskey, produced at Midleton Distillery, in County Cork is made from a combination of malted and unmalted barley. As a Single Distillery, it means that all stages of production happen under one roof which guarantees quality control from grain to glass. The malted barley is dried in a closed kiln to preserve the flavour and heated using natural gas for a cleaner taste. This is one of the ways in which Irish whiskey distinguishes itself from Scottish whisky styles, which generally use peat to fire the kilns – hence, the traditional peaty notes often found in Scotch. Triple distillation is another distinguishing feature for Jameson Irish Whiskey. The aim is, at all times, to ensure a smooth whiskey with balance and no hint of any smoke or peat in the taste. All Jameson Irish Whiskey expressions are matured in seasoned oak, the two essential elements are Oloroso Sherry from Spain and ex-bourbon barrels from Kentucky. Today, the quality of the lineage of Jameson is in the hands of Kevin O’Gorman of Irish Distillers. He is fastidious about selecting the highest quality barrels he possibly can for the Midleton Distillery, which is currently home to one million maturing barrels. The other proverbial cog in the Midleton Distillery machine is Ger Buckley, a fifth generation Master Cooper and the man who personally repairs every barrel as they are brought to the distillery grounds with the use of tools which are thousands of years old. Today, the portfolio has extended to include a range of Jameson Irish Whiskey products including; Jameson 12 Year Old, Jameson Gold Reserve, Jameson 18 Year Old and Jameson Rarest Vintage Reserve. The most recent addition to the family is Jameson Select Reserve, Black Barrel which is a small batch whiskey. This has been described as ‘liquid gold’ by whiskey connoisseurs and its distinct flavour is a result of an extra flame char to the casks which draws out sweeter notes of vanilla and toasted honey from the wood. The story behind this success is a humble and honest one, and the people, along with the heart and soul that go into making each bottle of Jameson today is one that helps to keep this brand grounded throughout its exceptional international growth. For more information on Jameson Irish Whiskey please visit: www.jamesonirishwhiskey.com

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A WORLD OF DESTINATIONS

A

s Gold Coast Airport continues to expand, so too does the ever increasing network of destinations accessible from the Gold Coast. With five international airlines now frequenting the airport, there is a smorgasbord of international destinations on offer. Never before have locals and visitors had such a wide range of options right on their doorstep. Growth from Asian carriers Scoot and AirAsia, has propelled Gold Coast Airport’s network expansion, giving travellers access to almost anywhere in Asia (via Kuala Lumpur or Singapore). Qantas’ return to the Gold Coast has also not only brought much satisfaction to Qantas’ loyal Frequent Flyer members who regularly fly the Gold Coast – Sydney route, but it has opened up access to Europe and the USA, via Sydney. With Qantas’ network being undoubtedly one of the world’s largest, offering connectivity to this network is an absolute coup for Gold Coast Airport. Singapore Airlines’ low cost subsidiary, Scoot, has gone from strength to strength on the Gold Coast, offering everyday low fares (from as low as $199 one way) direct to Singapore. For travellers looking to step it up a little, Scoot also provide a Scootbiz product, which includes a range of additional perks for a lot less than what you would generally expect to pay. The direct access to Singapore from the Gold Coast has seen the emergence of increased dual destination itineraries, where travellers stop over for a night or two in Singapore before continuing on to their end destination. The vast array of night life, shopping, dining and new awe inspiring attractions on offer in Singapore mean that the token ‘Singapore Sling’ tasting and visit to Marina Bay Sands will now just be two of the many things to cross off the Singapore ‘to do’ travel list. From Singapore, the network of destinations available via Scoot, Tiger Air and Singapore Airlines is endless. Destinations such as Bali, Bangkok, Taipei and Tianjin remain popular, even amongst those that have travelled there many times. AirAsia, now in its seventh year of flying from the Gold Coast, offers direct flights to Kuala Lumpur in Malaysia. AirAsia pride themselves on being named the World’s Best Low Cost Airline in the annual World Airline Survey by Skytrax for five consecutive years from 2009 to 2013. Their significant number of accolades and strong focus on service has positioned AirAsia as one of the heavy-weights of low cost carriers worldwide. AirAsia fly from the Gold Coast up to seven times per week and provide travellers with a multitude of onward connections to destinations such as Phuket, Langkawi, Ho Chi Minh City and many more. AirAsia’s Premium FlatBed product has been awarded globally and is a favourite of the traveller looking to fly to Asia in style, for much less than the cost of standard business class travel. In addition to a number

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Current as at January 2014

of attractive benefits of flying in premium class, travellers can indulge in complete comfort and stretch out with a spacious seat that reclines to unveil a full flat bed in the business class cabin. Travelling to Asia in style and comfort like this leads to nothing less than the start of an exceptional Asian holiday or business trip. Japan is another Asian delight made easily accessible from the Gold Coast, with Jetstar offering direct flights to both Tokyo and Osaka. The breathtaking temples in Kyoto, powdery ski slopes of Niseko, beaches of Okinawa and endless surprising experiences dotted throughout this culturally rich and diverse country continue to draw travel enthusiasts back to Japan year after year. Ski season is without a doubt one of the most popular times for Gold Coast and Brisbane locals to head north with Jetstar and then head south (down the slopes that is) with a smile from ear to ear. Jetstar’s direct services from the Gold Coast coupled with their ever growing domestic Japan network means that travellers can explore Japan at affordable prices. With connections from Gold Coast Airport continuing to expand, the question now is, where to next? Experience a world of destinations right on your doorstep; fly direct from Gold Coast Airport.

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SETTING THE NIGHT ON FIRE New Year’s Eve, Australia Day, Christmas concerts, corporate functions, weddings or any other great celebration you can think of … Ask anyone what the defining moment was, the moment you could feel the ‘wow factor’ kick in and they will often tell you it was when the fireworks began. There really is nothing like a good fireworks display that magically lights up the night to get the party started and leave us all spellbound by its magical beauty. Over the past 20 years, I have been fortunate enough to spend bucket loads of money blowing up tonnes and tonnes of black powder, to guarantee my event’s success. Throw a knockout soundtrack into the mix (think AC/DC’s Highway to Hell), along with a clear sky and a motivated audience and you can’t miss. Fireworks will have everyone shouting your praise for weeks (and in some instances, years) on end! It was about 15 years ago that I met the happy-go-lucky Ian Ridell of FireworX. He arrived for a coffee in a pair of jeans and t-shirt and you could see the true battle scars from a lifetime of the pyro trade. After chatting for over an hour or so, I knew that this passionate guy was the real deal; he was the Master Pyro! Ian has had a colourful career unlike any other, however it was his ridiculous obsession with fireworks that made him Australia’s best and one of the world’s leading pyro technicians. His attention to detail and commitment to delivering exactly what the client wants is a true credit to him. I have seen and used many pyro companies that are real impostors; pretenders that quiet simply under deliver. However it has been thanks to FireworX and their significantly high standards that my events have been so successful. Ian has been established as an industry benchmark; a judge at international shows and exhibitions, clearly confirming his credentials and commitment within the industry. If you are thinking of staging a big event or maybe just want to sit back with the family and enjoy the sheer beauty and amazement of a fireworks spectacular, spare a thought for the amazing team at FireworX!

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Offices in: Brisbane, Gold Coast, Townsville, Gladstone, Mackay, Darwin Phone: +61 7 3272 9423 or 1300 133 108 Fax +61 7 3272 9703 Email: info@fireworx.com.au

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A CUT ABOVE In the competitive building service and security industry, Pricecorp’s Managing Director, David Price believes maintaining strong relationships with a select group of clients is crucial to business success. Sydney-based air conditioning and security company Pricecorp has built their reputation on strong values and client relationships that have seen them sustaining a competitive edge in the industry for more than 20 years. “We are a smaller locally-based company,” says owner and director David Price, “We mainly deal with the commercial and industrial sectors and we share a close relationship with our clients, ensuring we maintain the highest level of service and client satisfaction for them. Our clients are long term, not just fly-by-night here today, gone tomorrow type of clients.” While Pricecorp is based in Sydney, the company is also servicing the NSW, QLD and Victorian regions as well. Having grown to become a substantial player in the constructions and facilities management industry, Pricecorp provides services to more than 1,000 facilities across Australia, with an impressive list of client mandates, testimony to its service. “For most of our clients, we are doing multiple contracts – we will try and sell all our services – from air conditioning to security and management,” David says. Pricecorp Building Technologies is uniquely positioned in the outsourced maintenance management sector with a strategy focus on providing technical property maintenance services. “This is where we are able to maintain that relationship with our clients and meet their needs because we are a relatively small operation. When our type of company becomes

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too large, they lose that focus and ability to meet their clients’ needs and therefore that relationship can drop off to a degree. We concentrate on our existing clients, which is not to say we are not seeking new business but we know this is crucial to the success of the company’s future.” Pricecorp views the ever-increasing complexity and performance of technology as having the greatest impact on their customers and their tenants and as such have developed unique solutions to managing the full life cycle of a facility. With the ‘Asset Lifecycle’ Pricecorp provides customers with a ‘one stop shop’ for all their technical property maintenance needs, allowing their customers to be free to focus on their core business having certainty in the performance of their assets. The ‘Pricecorp Approach’ is open and transparent - with employees, customers and suppliers alike and Pricecorp is responsive and flexible in these relationships, seeing this as the bedrock of long-term collaborative partnerships that are required in successful facility management programmes. Another undeniable reason for their success is the longevity of their employees. “We offer our clients an in-house approach to all their maintaining needs. This is a type of value add for them. It gives them an accurate cost structure by saying, ‘we can save you with security, management and air conditioning because we can offer you maintenance on all three’ and this will be at a cheaper rate than our competitors.”

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Pricecorp Managing Director, David Price

David says over the past 20 years, his company has built a solid foundation with a broad range of clients for which they are able to fulfill their needs and one such client is Global Television who broadcast outdoor sporting events – including golf, tennis, cricket and AFL. Pricecorp has the maintenance contract to service their technical trucks countrywide. “They know that no matter what, if something goes wrong with that truck we can be there to fix it. They looked elsewhere and then realised we could manage it better and maintain an ongoing contract.” Pricecorp’s strategy is to be expertly proficient at technical property maintenance and focus on the areas of facilities that dictate the key deliverables of tenant comfort, operational cost and business risk. Technology and technical services in facilities represent high influence and subsequently high risk to these two areas of customer impact. Adding to that, the influence of technology, systems and service is increasing

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in breadth and complexity as owners strive to maximize operational effectiveness and value of facilities. “Building those relationships with your clients are crucial. We can sustain a loss because we can still work with that client in the future. It’s about recurring revenue – and the only way of achieving this is to look after our clients as best we can.” David says Pricecorp is working diligently to develop long-term sustainable relationships where it can proactively participate with clients in managing their property service requirements. “We believe having great people leads to a great outcome. When you combine great people with expert processes that are streamlined by leveraging technology then the outcome is exceptional. When this is accompanied by a wining personality then it is extraordinary. Pricecorp has a unique approach to the facilities management sector with an emphasis on people, technology, process and importantly corporate personality.”

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