Nov. 15, 2013 UBJ

NOVEMBER 15, 2013

THE ART OF THE

INTER-CITY VISIT As a delegation of Upstate businesspeople discovered on a recent trip to Pittsburgh, two vastly different cities can teach each other surprising lessons

UBJ UP FRONT

This Is Your Paper

By Ryan Johnston | associate publisher | rjohnston@communityjournals.com

As UBJ celebrates its first year, I want to thank you for joining the conversation.

Whether you are a reader, contributor or advertiser, we want you to know we appreciate your support over the past 12 months.

As you can imagine, launching the only weekly business product in the Upstate is no small undertaking. Our staff deserves a big pat on the back. They get better and better every week, word by word, page by page. Their names and emails can be found on page 31; feel free to reach out and give them an “attaboy.”

Thank you to the advertising community. Without your support we cannot continue to give this business community the type of product it deserves. In the past 12 months, more than 113 local advertisers have supported the launch of the UBJ. This was a big leap of faith to support this brand in its first year, and we appreciate you. A full list of our first-year advertising partners can be found on page 11. Without them, you wouldn’t be reading this.

Each week, we distribute the UBJ through print, digital and social media.

Thank you to the more than 30 carriers who distribute 40,000 physical copies of UBJ every week – most

inside the Greenville Journal, which lands in 35,500 Upstate driveways every Friday – but also to the lobbies and offices of 400+ Upstate businesses each week.

If you like what we have done in the first 12 months, you ain’t seen nothing yet.

But to get there, we will need even more participa-

tion from you.

From you the reader, who continues to take the time in your busy week to trust that we will deliver what you need to know, when you need to know it to keep you one step ahead of your competition.

From you the contributor, who realizes the value of speaking up on key issues.

We invite you to participate in the conversation; please continue to send us your articles, headlines, events, pictures and ideas. This is your paper.

And from you the advertiser, who understands the value of being part of the conversation with the hundreds of Greenville decision-makers who make UBJ their must-read every week.

BY THE NUMBERS: YEAR 1

52 113 821 1,561 40,000 2,184,000 consecutive weeks

different local advertising partners total advertisements pages designed distributed every week

UBJs distributed

Let’s keep the conversation going. Tell us what you want to see in the 2014 UBJ at upstatebusinessjournal.com, facebook.com/The UpstateBusinessJournal, or on Twitter@UpstateBiz.

1 Year, and Many More

By Jennifer Oladipo | senior business writer joladipo@communityjournals.com

Happy birthday to us.

This month marks one year of UBJ, and it’s hard to believe, like when a baby figures out how to walk one day and suddenly becomes a toddler.

No, there’s nothing earth-shattering about putting out a weekly paper – that’s been happening for hundreds of years in general, 14 years at Community Journals in particular.

But the experience of working at a brand-new publication is a singular one. I won’t say we’ve improved every single week, but I’m confident that for at least 48 of the past 52 weeks we tried.

(I’m cutting us some slack for those unexpected, crazy weeks when it’s all we can do to get the thing out.)

I’ve also never been in a position where I got so much feedback from the community. Whether I’m being praised or called out for a mistake, it’s good to hear from you all. At the very least, it’s reassuring to know that people still read local news.

As much as the jour-

nalism, it’s the conversations you have as a young publication that are interesting. Sometimes they’re frustrating. Who do we want to be, for whom and why are constantly revisited, and frankly I hope that remains the case even as we mature.

On the other hand, I’m glad when certain questions get answered for good. We’re doing it this way. The bar is this high.

Agreed? Good. I love it when that happens.

I feel a certain obligation to look back and find the grand lesson from the year that was, but honestly, I’m not there yet. I’m thinking about the identity we’ve worked to carve for UBJ and the ways we plan to put it in print in 2014.

Maybe it’s because I’ve spent just six months in my own role and am entering my own toddler phase, which is all about moving forward.

Or maybe it’s just the looming holiday deadline schedule, which only the bravest reporter dare not keep directly in her sights.

November 15, 2013 UPSTATE BUSINESS JOURNAL 3

Volume II, Issue XLVI

November 15, 2013

WORTH REPEATING “It’s going to be Greenville Tech and Clemson University working together.”

27

Keith Miller, president Greenville Tech, on the announcement of the school’s new Center for Manufacturing Innovation enterprise campus adjacent to CU-ICAR.

“If we were supposed to look backwards, we’d have eyes in the back of our heads.”

“I believe a man, if he’s about anything, success or trying to be successful, look down at his shoes and you can tell it. To me, if his shoes ain’t shined, he’s slack.”

President of KI Logistics/KIMURA Inc. Yukio Kimura accepts a gift from Gov. Nikki Haley at the ceremonial groundbreaking of the new KI Logistics building.

Shoe-shining expert Willie Reeder, on the mark of a successful businessperson.

TBA

VERBATIM

Look for a new tearoom, the Tea Cozy, to open in the West End in early 2014…

On WVU’s Loss and Clemson’s Gain…

Word is Billiam Jeans has to vacate its space on Pendleton Street by the end of the month and is looking at other properties, including downtown…

Thorn, a new retail business at 7 W. Stone Ave., is expected to open Dec. 1…

▼

Sweet Street, a frozen gourmet dessert company, may be arriving in the Upstate soon…

“We’re all really sad to lose President Clements and his family. He’s been a fantastic leader.”

Lisa DiBartolomeo, West Virginia University faculty senate chair, on WVU President James Clements being named the new president of Clemson University, as reported in the Pittsburgh Post-Gazette.

Photo by Greg Beckner

Michelle Gethers-Clark, president and CEO of United Way of Greater Greensboro, on the importance of looking forward

Michael Bolick, Selah Genomics, Biotechnology

“Innovation is our calling card, so we needed a bank with innovative solutions. That’s why we chose The Palmetto Bank and their Commercial Banking Team. Their local decision making and flexibility are crucial to our growth-mode business plan. We can’t afford to wait in this industry. They provide the lending solutions and customized cash management tools which enable us to grow. The Palmetto Bank gives us the edge we need. They get it.”

PALL. .BBAANNKK 11..880000. .PA Member FDIC

meet tt toobbaannkk. c. coomm ppaal lm

13PAL7402

BANKING CENTERED AROUND ME.

UBJ FINANCE & MANUFACTURING

Professional Speak Out

By Anna T. Locke

If you think that your CPA is digging deep into your financials, looking for issues that you should be concerned about, think again.

Most CPAs focus on compliance obligations – taxes, financial statement compilation, perhaps an audit – and not on coaching you on how to improve your business.

In fairness, your CPA probably can’t serve you as a CFO might. Because you don’t immerse him in your business, include him in strategy sessions, or debate staff changes, he’s not equipped to monitor your performance – much less plan and forecast the future accurately. His perspective is limited largely to past performance, not future opportunity.

CPAs differ greatly from CFOs. CPAs use historical data that you provide to compile financial statements based on generally accepted principles after your accounting period ends. These are acceptable to third parties like banks, and it is assumed that you read and understand them.

A CFO focuses on the goals and strategies of your business, establishes and monitors key performance indicators that signal opportunities – or warnings – to management, works to maximize the value of your business, and coaches you on your financials, including the issues they unveil and trends they indicate.

Some CPA firms can perform both functions. Many cannot. If you seek a partner to improve the performance of your business going forward, consider adding a CFO, even in an outsourced capacity.

Your organizational performance, your bottom line, and your peace of mind will be better for it.

864.908.3062 • atlocke.com

C82R

6 UPSTATE BUSINESS JOURNAL November 15, 2013

Salaries Tighten in Accounting, Finance

By Sherry Jackson | staff | sjackson@communityjournals.com

A new report and 2014 Salary Guide by Robert Half shows that the market for experienced accounting and finance professionals has tightened dramatically in many areas with hiring managers often operating under the misperception there is a large, highly qualified candidate pool to draw from.

According to the report, though

general unemployment levels remain high, unemployment rates for a number of accounting and finance occupations are below the national average. Degreed financial professionals with specialized skills frequently receive multiple offers and counteroffers.

The report also shows that the average starting salary for a >>

Erlacher Now President of BMW Manufacturing

By Jennifer Oladipo | senior business writer | joladipo@communityjournals.com

On Monday, Manfred Erlacher, an employee of BMW for 29 years, officially assumed responsibility of BMW Manufacturing in Spartanburg. BMW had announced in July that Erlacher would replace Josef Kerscher as president of BMW Manufacturing this month.

Erlacher most recently served as managing director of BMW Plant Leipzig in Saxony, Germany.

Kerscher will assume the role of managing director of BMW Plant Dingolfing in Bavaria, Germany. Erlacher succeeded Kerscher once before as head of BMW’s Munich plant when Kerscher came to Spartanburg. Erlacher has been managing director of Leipzig since 2009 and recently led the plant through a major expansion.

An engineer by training, Erlacher has extensive experience in BMW production having led both assembly and body shop operations at Plant Munich before becoming managing director of the plant.

“I feel very fortunate to have been selected to lead this plant,” Erlacher said in a statement. “Spartanburg is a significant contributor to BMW’s global production network and I am excited about the opportunity to direct future growth and expansion in South Carolina’s automotive manufacturing industry,” On Monday the company reported that BMW brand sales climbed 5.4 percent to 140,057 vehicles in October, compared to 132,826 the previous year.

$280,500 - $430,250 $194,500 - $287,250 $137,250 - $198,000 $113,500 - $160,750 $ 99,000 - $142,000

$284,000 - $449,000 $199,000 - $297,000 $142,000 - $204,000 $116,500 - $167,000 $101,000 - $148,000

3.1% 3.1% 3.2% 3.4% 3.3%

DIRECTOR OF ACCOUNTING –

$500+ $250 to $500 $100 to $250 $50 to $100 To $50

$140,250 - $199,250 $125,000 - $174,250 $105,250 - $139,250 $ 92,250 - $124,750 $ 80,000 - $109,500

$145,000 - $205,250 $129,750 - $179,250 $108,750 - $143,750 $ 95,750 - $128,750 $ 82,500 - $113,750

3.2% 3.3% 3.3% 3.5% 3.6%

CONTROLLER –

$500+ $250 to $500 $100 to $250 $50 to $100 To $50

$140,500 - $192,500 $116,750 - $160,500 $100,750 - $135,000 $ 82,500 - $116,000 $ 71,500 - $ 99,750

$145,750 - $201,500 $123,500 - $165,750 $103,250 - $142,750 $ 85,000 - $122,000 $ 74,500 - $104,500

4.3% 4.3% 4.3% 4.3% 4.5%

TAX DIRECTOR

$250+ $100 to $250

$146,500 - $241,750 $107,750 - $163,000

$152,000 - $249,500 $110,500 - $169,750

3.4% 3.5%

INTERNTAL AUDITOR –

Manager Senior 1 to 3 Years Up to 1 Year

$ $ $ $

$ $ $ $

96,500 - $138,000 76,500 - $102,500 59,000 - $ 80,250 50,000 - $ 62,000

4.1% 3.9% 4.1% 3.9%

Manager Senior 1 to 3 Years Up to 1 Year

$102,000 - $146,250 $ 88,250 - $116,250 $ 65,750 - $ 89,500 $ 55,250 - $ 70,500

$105,500 - $152,500 $ 91,000 - $120,750 $ 68,000 - $ 93,250 $ 57,500 - $ 72,750

3.9% 3.5% 3.9% 3.6%

Manager Senior 1 to 3 Years Up to 1 Year

$ $ $ $

77,750 - $109,250 62,250 - $ 82,750 49,000 - $ 65,000 41,000 - $ 51,750

$ $ $ $

80,750 - $113,750 65,250 - $ 85,250 51,500 - $ 67,250 43,250 - $ 53,500

4.0% 3.8% 4.2% 4.3%

AR/AP Manager AR/AP Clerk Billing Manager/Supervisor Billing Clerk Payroll Manager/Supervisor Payroll Clerk Purchasing Manager Inventory Clerk

$ $ $ $ $ $ $ $

45,500 - $ 31,250 - $ 43,000 - $ 30,000 - $ 46,500 - $ 31,750 - $ 45,250 - $ 29,000 - $

$ $ $ $ $ $ $ $

47,000 - $ 32,750 - $ 44,500 - $ 31,000 - $ 47,750 - $ 46,750 - $ 32,500 - $ 30,250 - $

3.5% 3.4% 3.5% 3.2% 3.6% 3.7% 3.0% 2.9%

COMPANIES

– LARGE COMPANIES ($250 MILLION IN COMPANY SALES SALES) IN MILLIONS

COMPANY SALES IN MILLIONS

COMPANY SALES IN MILLIONS

COMPANY SALES IN MILLIONS

CHIEF FINANCIAL OFFICER –

$500+ $250 to $500 $100 to $250 $50 to $100 To $50

COMPANIES

Source: Robert Half 2014 Salary Guide: Accounting and Finance

PERCENT 2013 2014 CHANGE

IT AUDITOR – LARGE

Anti-money laundering (AML) specialists Bookkeepers Business analysts Business systems analysts Financial analysts Internal auditors Payroll clerks Risk and compliance professionals Senior accountants Staff accountants

GENERAL ACCOUNTANT – LARGE

• • • • • • • • • •

TITLE

MIDSIZE COMPANIES ($25-$250 MILLION IN SALES)

POSITIONS IN DEMAND

Note: Greenville salaries are expected to be 90 percent of national amounts, shown here.

sional in the United States is forecast to rise 3.4 percent next year. Financial and business systems analysts are in demand. The market for internal auditors and entry-level accountants also has strengthened.

“We’re seeing accounting positions grow here in the Upstate,” said Eddie Payne, Greenville branch manager for Robert Half, “and there’s a demand to keep people in their seats.”

Payne said that there is currently a high demand in the Greenville area for senior accountants and financial analysts. “These are people that can really make a difference in company’s bottom line,” he said. “They can manage costs, manage profits and make strategic decisions.”

Senior positions in the accounting field typically pay around $70,000-$80,000 here in the Upstate, says Payne, with bookkeeping and mid-level positions paying less.

Payne says that temporary and consulting positions are still in high demand but companies are “moving a lot faster in the placement process because the Upstate is doing so well. Otherwise they know they will lose candidates” for permanent roles that need to be filled.

SALARY TRENDS IN ACCOUNTING AND FINANCE

>> newly hired accounting and finance profes-

OPERATIONAL SUPPORT –

UBJ FINANCE

93,000 - $132,250 73,750 - $ 98,500 56,750 - $ 77,000 47,500 - $ 60,250

63,000 42,500 57,500 40,250 65,750 42,750 62,750 39,750

65,250 43,500 59,500 41,500 68,500 64,500 44,750 40,500

Source: Robert Half 2014 Salary Guide: Accounting and Finance

Supporting the Upstate in a whole new way.

A land-use program committed to the legacy of carefully considered, responsible, sustainable, and environmentally sensative growth and development.

Learn more...www.GSP360BeyondtheRunway.com November 15, 2013 UPSTATE BUSINESS JOURNAL 7

UBJ EDUCATION & MERGERS

Tech to Build Enterprise Campus at CU-ICAR

By April A. Morris | staff | amorris@communityjournals.com Greenville Technical College announced this week that its new Center for Manufacturing Innovation enterprise campus will be located at the Millennium Campus adjacent to the Clemson University International Center for Automotive Research (CUICAR).

Greenville Tech president Keith Miller and Clemson University president James Barker signed a cooperation agreement between the two schools on Tuesday.

Over the last few months, Greenville

Tech had considered nearly a dozen sites for its new 30-acre campus, which will focus on advanced manufacturing.

The ICAR spot fit, said Miller.

Since before the recession, Miller said he has been hearing from manufacturers about a shortage of trained employees. The enterprise campus will fill a need for advanced manufacturing workers, with capacity for companies to manufacture prototypes and accelerator/incubator space for small light manufacturing companies, he said.

According to Greenville Tech, >>

Recycling Companies Merge

By Jennifer Oladipo | senior business writer | joladipo@communityjournals.com

T

oday, more than 40,000 elderly and infirmed veterans live in our nation’s 160 veterans nursing homes. These brave men and women served our country and defended the freedom we all enjoy today. We believe our veterans deserve the very best we can give them.

Pinnacle Bank is proud to support the national banking industry initiative that is providing the nationallyacclaimed Senior Crimestoppers program to every veterans nursing home in the nation, at no cost to the facilities or their residents.

This is our way of saying “Thank You.”

PinnacleBankSC.com | 864.233.6915 8 UPSTATE BUSINESS JOURNAL November 15, 2013

Ever Green Recycling of Greenville and Corporate Recycling Solutions LLC of Greenville have merged, keeping the Ever Green Recycling name.

The new company will be led by Corporate Recycling Solutions founder and president Rob Eney, while Ever Green Recycling founder Elizabeth Garrison-Rasor will move into a consulting role. The new company’s footprint now extends from Anderson County to Cherokee County.

Garrison-Rasor founded Ever Green in in 2007, and Eney opened Corporate Recycling in 2009, occasionally competing for the same clients.

“We went against each other a couple times,” Eney said. “I won a few and [Garrison-Rasor] won a few. It was always friendly competition.”

Both companies focused on single-stream recycling, which means customers do not have to sort discarded materials. Eney said both had also concentrated on expanding businesses’ existing recycling programs.

“As far as coming together, I think it was just a natural fit. [Garrison-Rasor] had wanted to pursue other interests and my company was growing.”

The new company is located on White Horse Road. Eney said it would process an estimated 2 million pounds of trash this year. It provides commercial recycling services to about 250 organizations, including small offices and large industrial and manufacturing companies. Ever Green Recycling also holds educational training for companies on how and what to recycle.

UBJ EDUCATION >>

the campus will offer “dual credit programs in partnership with Greenville County Schools, bridge programs that allow a student to move from associate degree to bachelor’s degree, and workforce training and certificate programs that increase the qualifications of manufacturing employees.”

Greenville County Council approved a $25 million bond in September to help fund the campus. The bond will be funded with existing millage. Miller said he would also be pursuing state funding, along with contributions from local industries.

Miller said the campus’ proximity to the new Penny Fisher School is part of the plan to further encourage students in the K-12 system to pursue STEM (science, technology, engineering and math) careers. He called it a new model for education across grades.

“It’s going to be a restructuring of services,” he said. “It’s going to be Greenville Tech and Clemson Univer-

Gree nville Coun ty Sc hools CU-ICAR

CENTER FOR MANUFACTURING INNOVATION

sity working together, using the same lab or faculty using the same equipment. The K-12 component will be within that dynamic.”

Clemson University president James Barker echoed Miller’s remarks, saying, “We need to collaborate more and compete less.” He highlighted that much economic development is focused

on bringing jobs to the state, but there is also an issue of vacant positions in manufacturing.

“There is a shortage of technically skilled employees at all levels,” Barker said. “It’s not necessarily recruiting and creating good jobs in manufacturing, it’s filling the knowledge-based jobs and manufacturing jobs that have already

been created. And if that’s the problem, then education is the solution.”

Mike McCormick of Bosch Rexroth, a company that employs Greenville Tech graduates, said that talk about getting students into the STEM curriculum is not working and there is a “real crisis” in recruiting students.

“They’re not constructing a building, but a bridge between all the educational silos in our country,” said McCormick.

The purchase price for the land was $75,000 per acre (approximately $2.3 million) for the 29-30-acre property, said Greenville Tech’s vice president for finance, Jacqueline DiMaggio.

The campus must still go through two state approval processes in early December and then the school will close on the land, DiMaggio said. Tech will then solicit bids for architects and engineers. She anticipates a groundbreaking for the campus in late summer or early fall 2014.

Special of the month!

$19,995

2013 TERRAIN SLE-2 STILL UNDER FACTORY WARRANTY. HURRY, SUPPLIES ARE LIMITED! Picture shown is for representation purposes only and is not actual vehicle.

Sitton Buick • GMC 864-288-2400 • Visit the showroom that never closes at www.sittongm.com November 15, 2013 UPSTATE BUSINESS JOURNAL 9

UBJ NEWS

Sheheen Says Taxes, Infrastructure Harm Business

By Jennifer Oladipo | senior business writer | joladipo@communityjournals.com

State senator and democratic gubernatorial candidate Vincent Sheheen stopped at Cantinflas restaurant in Greenville Monday to discuss small-business concerns.

It was the first of two stops in Greenville that day. Dubbed part of Sheheen’s “Small Business Listening Tour,” Sheheen talked with Cantinflas owner Ruben Montalvo before the two addressed media.

Sheheen said commercial business taxes and industrial tax rates are among the most serious threats to small business.

Sheheen said as governor he would streamline workforce training, which he said is now being handled by seven different state

VINCENT SHEHEEN

agencies. He named infrastructure as another serious issue he said cannot be properly addressed with a single revenue stream like the gas tax. His plan is to explore bonds, leasing of public lands and automobile sales taxes as additional sources.

He said South Carolina’s universities and technical schools are strong points on which to build, but higher education needs to be made more affordable.

Montalvo, who has owned multiple businesses in the Greenville area, agreed that property taxes are a problem. He also called on the Legislature to address education and policies that keep undoc-

umented immigrants from attaining higher education or driver’s licenses.

Sheheen said he plans to spend a lot of time campaigning in Greenville, noting that he “did better than the average Democrat” in Greenville during his unsuccessful 2010 gubernatorial bid and is seeing even more support in this campaign.

He acknowledged that his campaign’s fundraising lags behind that of Gov. Nikki Haley. The most recent disclosures showed $1.1 million raised, just a third of the Haley campaign’s $3.2 million.

However, he said 90 percent of his funds raised are coming from within South Carolina.

7 Law Firms Named to US News List GWB also earns national diversity award

By Jeanne Putnam | contributor | jputnam@communityjournals.com

Several Upstate law firms have joined the ranks of U.S. News and World Report’s Best Law Firm and Best Lawyers lists. The list includes: Gallivan, White & Boyd P.A.; Wyche; Haynsworth Sinkler Boyd P.A.; Thomas, Fisher & Sinclair P.A.; Smith Moore Leatherwood LLP; Ogletree, Deakins, Nash, Smoak & Stewart P.C.; and Southeast IP Group LLC. The 2014 rankings for Best Law Firm are based on the highest number of participating firms and highest number of client ballots on record. The Best Lawyers in America list recognizes the top four percent of practicing attorneys in

the U.S. Wyche was named a Greenville Tier 1 “Best Law Firm” in 17 practice areas and U.S. News recognized Haynsworth Sinkler Boyd in 17 areas of practice in its Greenville office. In addition, Thomas, Fisher & Sinclair received a Greenville Tier 1 ranking in six categories. Smith Moore Leatherwood had a Greenville Tier 1 ranking in 13 areas in its Greenville office.

Ogletree, Deakins, Nash, Smoak & Stewart ranked as a Greenville Tier 1 in six practice areas. U.S. News also named the firm “Law Firm of the Year” in two categories: Employment Law – Management

10 UPSTATE BUSINESS JOURNAL November 15, 2013

for the third consecutive year, and Labor Law – Management for the second consecutive year. Only one law firm in each practice area receives the “Law Firm of the Year” honor.

Gallivan, White & Boyd (GWB) ranked a Tier 1, Tier 2 or Tier 3 “Best Law Firm” in 12 practice areas.

In addition, GWB was recently awarded the 2013 Defense Research Institute’s Law Firm Diversity Award, which is only presented to a single law firm in the nation. According to Jennifer Johnsen of GWB, the initiative to address diversity in the firm started at an

executive retreat in 2008.

“We had some client demand for a diverse workforce, and from a business standpoint, it was not only a good thing to do, but it offered different perspectives,” she said.

As a result of the retreat, GWB formed a diversity committee, comprised of six people from different departments of the firm, that did an internal survey of the staff to address what they felt diversity was, said Johnsen. The firm went on to adopt a “very broad diversity statement” which includes religion, sexual orientation, where someone is from, and socio-economic background, as well as gender and race.

THANK YOU FOR BEING A PART OF UPSTATE BUSINESS JOURNAL.

EVERY WEEK. EVERYWHERE. Acutech Automotive

Euphoria

Laurens Electric Corporation

Sam’s Club

Amedisys Home Health & Hospice Care

Euro Auto Festival

Lexus of Greenville

Sandy Thompson

Extreme Colors

Lifetime Reliability Solutions

SC Leadership

Arthur J. Gallagher & Co.

Family Legacy

Liquid Catering

SC Test Prep

AT Locke

First Citizens

LiveWell Greenville

Scott & Company

Bank of Travelers Rest

Five Oaks Montessori

Lowdergroup, Inc.

Sharp Business Systems

BankGreenville

March of Dimes

Sitton Buick

Baptist Easley Hospital

Flourish Integrated Communications

Marchant Company

SkinKare

BB&T Wealth

Garrison Optician

Meals on Wheels Sponsorship

Smithworks

BenCoxDesigns

Geiss & Sons

Melissa Morrell

Spartanburg Chamber

Blue Ridge Electric

Godshall Staffing

Metropolitan Arts Council

Spectrum Commercial Properties

Blue Ridge Pure Water

Goodwill

Mini World Of Trains

St. Clair Signs

Blues Boulevard Jazz

Greenville Chamber of Commerce

Nachman Norwood & Parrott

St. Francis Hospital

BMW Charity Pro-Am

NAI Earle Furman, LLC

Steve White Motors

Bradshaw Automotive

Greenville Convention & Visitors Center Greenville Downtown Airport

NBSC

TEDx

Caine Company Real Estate

Palmetto Bank

The Commerce Club

Carlton Mercedes

Greenville Drive Greenville First Steps

Pinnacle Bank

Touring Sport

Certus Bank

Greenville Office Supply

Propel HR

trustaff® Recruiting & Staffing

Cherry Bekaert LLP

Rocky Creek Dentistry

Wells Fargo & Company

Citizens Building & Loan

Greenville Tech Greenville Tech Foundation

Roe Cassidy Coates & Price

City of Greenville Clemson College of Business

GSP Airport

Ronald McDonald House

Woofstock, Greenville Humane Society Wyche Law Firm

Clemson College of Business MBA Program

HAC Enterprises

Rotary Club Duck Derby

Clothes Make the Man

Herlong Bates Insurance

Colliers International

Hilliard Lyons

Community Foundation of Gvl

Human Technologies Inc.

County Bank

InnoVision Awards Organization

Cox Media

International Upstate

Design Strategies

J B Lacher

Duke Energy

Jack Runnion Ltd. Clothier

Eastside Transportation Services

JBM Associates

EDTS

Joan Herlong – AugustaRoad.com

Elliott Davis

JSD Architecture

Ernest Health, Inc.

Lafayette Scientific Cleaners

Rush Wilson

IATE YOUR SU REC PP P P

T OR

WE A A DS

OM

THANK YOU, PARTNERS @

UP

S TA

L.C

Haywood Mall

T E B U SIN E S

R SJOU

NA

UBJ DIGITAL MAVEN

By LAURA HAIGHT

Help! I’ve Been Hacked Four steps help you take action after website attacks I was reminded about consequences this week. Sometimes, no matter how hard you try to do the right things, bad things can still happen to you. So then what?

For the past couple of weeks, we’ve talked about securing your personal and business data – customer information, bank account information, company files and databases. But what about your website? What if it gets hacked?

There are two kinds of hacks: • One is where coders are trying to hijack your site and use it as a way to inject and distribute malicious code to your visitors. That is a destructive and dangerous kind of hacking because you likely will not know it has happened.

One day, you might find some things on your website don’t work like they are supposed to. And like many of us, you will chalk it up to some glitch or gremlin.

• Another type of hacker will simply take over your site, replacing your

index or main page with his own – maybe a laughing pirate, a devil or a big red X. These hacks may be just online vandalism or they might mask some hidden bombs that have been implanted in your website code, ready to activate once you launch again.

Most small businesses use a third-party hosting service, so I’m going to make that assumption in these four steps to take if your website got hacked.

You may lose business while your site is down, but it is a small loss compared to the damage you can do to your reputation by not protecting your customers.

1. Contact your hosting company company, ensure that you still have immediately and have them take the ownership of your domain. Immedisteps to quarantine your site. Yes, ately change any passwords associated you may lose business while your site is down, particularly if your business relies on e-commerce, but it is a small loss compared to the damage you can do to your reputation by not protecting your customers on your website.

2. Working with the hosting

WE’RE HIRING EXCEPTIONAL READERS.

EXCEPTIONAL SALES PROFESSIONALS. Full Time / Part Time If you meet this standard as a Sales Professional, we look forward to meeting you.

EMAIL RJOHNSTON@COMMUNITYJOURNALS.COM WITH COVER LETTER AND RESUME. COMMUNITY JOURNALS IS AN EQUAL OPPORTUNITY EMPLOYER.

12 UPSTATE BUSINESS JOURNAL November 15, 2013

with your account. Your Web hosting company should investigate through logs and server data what happened to your site – how someone was able to get in and bring your site down.

They should want to do this because chances are that more than one site on their servers is affected. But it takes time, during which you likely will not be able to access your site, change any of your content, upload, change or delete files.

3. While the investigation is going on, work with your Web developer to make sure you have backup copies of your Web content – HTML pages,

images, embedded code, etc. Your Web host company may be doing backups, but do you necessarily want to trust a backup of a hacked site from the same server? You may be able to pull down a copy of your backup from your host and have your programmer comb the files looking for vulnerabilities or warning signs. It is important for your peace of mind, your customers’ security and your business reputation that

your reuploaded site be clean.

4. To tell or not to tell. Most businesses will want to keep the incident quiet. Trite as it sounds, honesty is the best policy. If your site is an e-commerce site and your databases maintain account information including but not limited to user names, passwords and credit card information (even if encrypted), you must notify them that their information has been compromised. In most states it is illegal not to.

This should not be the last thing you do, but the first – even while the site is down and recovery is underway.

Those who have come to your site should probably do some extra investigation of their own computers, running virus and malware scans to be sure they didn’t “catch something” from you.

Some 30,000 sites per day get hacked, ranging from giants like Adobe to small businesses like yours.

You can do everything right, and still end up in this situation. Do this last thing right and be up-front.

Friends don’t let friends get hacked!

ENDNOTE: This column marks one year that I’ve had the privilege of talking to you periodically. It’s been fun for me and I hope entertaining, interesting and informative for you as well. I’d love it if you’d take a moment to let me know what you want me to be talking about – at least some of the time – in the next year. Email me at laura@portfoliosc.com.

Laura Haight is the president of Portfolio (portfoliosc.com), which works with small businesses to incorporate emerging media and technology into its business communications, operations and training.

UBJ INNOVATE

By MARTHA WINEBARGER

InnoVision Celebrates 15 Years of Innovation For 15 years, the InnoVision Awards have become the mark of distinction for outstanding leadership, innovation and technological excellence. As the only awards program of its kind, the InnoVision Awards distinguish businesses, individuals and educators who set new standards for innovation in finding, developing and retaining profitable business.

This week, the advisory board, sponsors, scientists, businesses and guests celebrated the 2013 finalists and honored the winners of this years coveted InnoVision awards.

The Technology Development Award was presented to VidiStar LLC, a Greenville-based company founded in 2005.

VidiStar designs and sells medical imaging reporting software for cardiology, vascular surgery/medicine, OB/GYN and general medicine. In 2013, VidiStar developed and launched VidiStar’s Referring Physician Portal, which is a Web-client application that allows referring physicians to immediately receive clinical reports, view images, and import these reports into their electronic medical records. The portal is now used in a number of medical specialties around the globe, as well as throughout South Carolina, Georgia, Alabama, and Mississippi.

InnoVision’s Technology Application Award was presented to both Milliken & Company and Selah Genomics. The Technology Application Award is sponsored by Immedion LLC. Milliken & Company’s new FireStrong strengthening system is the only carbon fiber reinforced polymer (CFRP) strengthening system that maintains its strength in environments of high heat (in excess of 250 degrees Fahrenheit). The system puts high temperature carbon fiber bars in shallow grooves and encapsulates them with a cementitious grout.

FireStrong can withstand the heat generated in a fire for greater than three hours for a slab and greater than two hours for beams, thus allowing the solu-

tion to be used in any fire-rated building.

In addition, FireStrong can be used in sustained-high-temperature operating environments (80 to 220 degrees Celsius) where the standard CFRP solution will fail. This technology will now allow CFRPs to be used safely in buildings, thus enabling lower costs to repair or retrofit and extending the longevity of concrete-based buildings.

Selah Genomics Inc. is a clinical diagnostic company specializing in enabling personalized medicine, using new methods of genetic and molecular analysis to guide doctors in better managing each patient. From their state-of-the-art, custom-built molecular diagnostics laboratory in the NEXT Innovation Center in Greenville, they built their first proprietary laboratory-developed test, PrecisionPath, on Next Generation Sequencing (NGS) technology. Knowledge of the molecular profile of tumor biomarkers empowers oncologists to design treatment plans for specific cancer types.

Selah Genomics collaborated with the medical directors of the GHS Institute of Translational Oncology Research (GHS ITOR) to identify and include genetic markers within the testing panel that are clinically actionable for patients as well as those that are suspected to be involved.

The Small Enterprise Award, sponsored by SCRA, was presented to Sabai Technology LLC, a small company based in Simpsonville that is making a global impact. Sabai supports Internet freedom and helps customers remain secure and private when online.

In the fall of 2012, Sabai Technology developed its revolutionary Sabai OS. Harnessing the power of virtual private network (VPN) technology, Sabai allows both expats, deployed government employees, and local users worldwide to enjoy Internet freedom, security, and anonymity, and are popular in countries with severe internet censorship and oversight.

About the InnoVision Awards Program: The InnoVision Awards Program, founded by Deloitte in 1999 and presented by McNair Law Firm P.A., is South Carolina’s premier organization dedicated to the advancement of technology in the state through communication, education and recognition of the spirit of innovation and technological progress. Learn more at innovisionawards.org.

The Innovation in Education Award, sponsored by Techtronic Industries North America, was awarded to VU room LLC, a startup company aiming to inspire educational engagement between students and teachers in new and technologically innovative ways. The company is achieving its goals through its new type of Web-based education content management system, the VU room software platform. The software has a teachers’ portal to create and manage assignments, projects and tests, and a students’ portal that provides the ability to interact socially with other students, as well as take assignments and interact with education content assigned by the teacher. VU room is located in Easley.

The Community Service Award was given to Network Controls & Electric Inc., which provides high-quality single-source design, installation and maintenance of communication networks and technology infrastructure. In June 2011, the company began to install the communication network and technology infrastructure for the three-year Oconee County Focus project. Oconee Focus entails the installation of 626 miles of broadband network for this minimally connected county. The impact of the network directly impacts the economic, social and educational well-being of this technologically underdeveloped region of South Carolina.

The Sustainability Award sponsored

by Sealed Air Corporation was presented to Sensor Electronic Technology Inc., (SETi). Based in Columbia, SETi is the world leader in ultraviolet light emitting diodes (UV LEDs). Using the UV LEDs, SETi has developed a technique endorsed by the USDA that reduces spoilage of fresh fruits and vegetables stored in a home refrigerator and leads to over double the shelf life. With around 40 percent of the world’s fresh food going to waste, SETi may have developed a technology that will have very serious economic, health and environmental benefits.

The Charles Townes Lifetime Achievement Award, sponsored by A.T. Locke, was awarded to Henry “Hank” Schirmer. Hank has worked in Spartanburg County since the mid ’60s, and has made significant contributions to Johnson & Johnson, W.R. Grace, Cryovac Inc., and Sealed Air Corporation. He presently serves as CEO of BBS Corporation in Spartanburg, where he continues to advance polymer extrusion technology, invent and patent. Schirmer’s most recent research has resulted in 77-nanolayered films. Schirmer’s inventions include 102 U.S. patents, and more than 640 patents globally.

Schirmer is internationally known for his creative solutions, having a current partnership with Alpha Marathon (Canada), and having worked with Bollore (France), the Department of Defense (US) and Soarus LLC (US). He is recognized as a Fellow by the Society of Plastics Engineers, and was named a top 100 inventor by R & D Magazine.

In addition to being a highly motivated technologist, Hank is an avid traveler and astronomer.

Martha Winebarger is principal of [en-gage] solutions, founded to help small to medium sized businesses focus on communications and brand management. [en-gage] solutions is the communications and marketing sponsor for the InnoVision Awards.

November 15, 2013 UPSTATE BUSINESS JOURNAL 13

Better. Value.

UBJ GUEST COLUMN

Is Your Business at Risk for Fraud?

You may not have to look beyond your trusted employees to find security threats

Unless money grows on trees at your organization, you want a CPA firm deep, stable and experienced.

A strategic partner armed with actionable insight.

Greg Thompson Partner and CPA

Global reach with a personal touch. All at a value far better than the big regional and national firms.

Meet Scott and Company. Seasoned CPAs with a full complement of accounting, tax and consulting services. An independent member of the BDO Seidman Alliance, providing unparalleled access to talent and resources in 100 countries around the globe. Better. Value. Call.

= not your average accounting firm

C O L U M B I A (803) 256-6021

|

www.scottandco.com

G R E E N V I L L E (864) 232-1545

14 UPSTATE BUSINESS JOURNAL November 15, 2013

We are hearing a lot lately about internet security, online fraud and identity theft, but what about the fraud that is much closer to home and much more prevalent?

That is fraud taking place internally and often perpetrated by trusted employees. You read about it all the time in the news and – most certainly – think it can’t happen to you.

But, in fact, small businesses, startups and fast-growing businesses can be the most vulnerable and the least able to ride out the financial and legal impact of fraud.

Almost every business is at some risk for fraud – often from within its own ranks.

Why are fast-growing businesses and startups most at risk?

One of the best ways to find fraud is through anomalies, but the fast-growing business may not be able to compare year-over-year results each quarter due to big revenue increases. If your company makes $10,000 more this month than last year, you might not stop to ask, “Shouldn’t that be $12,000?”

Startup businesses are often running on a shoestring – a couple of entrepreneurs who are experts

Most people are trustworthy, but external factors can combine with opportunity to turn good employees into fraudsters. in their fields but not so much in accounting, auditing or the importance of internal controls.

You may be more likely to simply rely fully on an employee to “do the right thing” without questioning what is being done.

After all, if you wanted to be that deep in the weeds on your numbers, you would have been an accountant, right?

Small businesses in general often keep staffing tight, relying on willing, motivated employees who often volunteer to take on new assignments. Having one person – no matter how trusted – doing multiple jobs can put your company at much greater risk of fraud.

Most people are trustworthy, but external factors can combine with opportunity to turn good employees intro fraudsters. >>

By KELLY WESSEL

>> Personal finances, addictions, family crises are all potential motivators.

How can you tell if something’s going on? Monitored internal controls are the best way to prevent or detect potential fraud.

But there are some basic red flags to be aware of: • Do you have one or two people with multiple functions? Willing employees who say they’ll stop at the post office and pick up the mail on the way in, and swing by the bank with a deposit on their way home? Do they also have access to check stock? A division of responsibilities is an important control.

• Do you take time to closely review your bank reconciliations each month? Although this seems tedious, it is an important control to make sure you know what money is being recorded, and what payments are going out. If you as the owner don’t have time to do this, it can be someone else who is trusted in your management but who has no fundamental financial responsibilities.

The Association of Certified Fraud Examiners found in 2010: • 5 percent of all revenue is lost to fraud – a staggering $730 billion a year nationally.

• Small businesses with fewer than 100 employees victimized by a fraudster are usually stuck to the tune of $150,000.

• Long-term, trusted employees – 80 percent of them in accounting, operations, sales, executive/ management, customer service and purchasing – commit most fraud. someone else, who might uncover some inconsistencies. Banking institutions may require employees take vacations for exactly this reason.

• Do you review cash register reports? In retail businesses, check those reports daily looking for multiple voids. That can be a red flag.

• Do you have IT controls?

Password policies? An exit procedure for separating employees?

Can you say with certainty that the last employee you fired doesn’t still have an active door code or password?

• Do you have employees who never take real vacations? They are never out for more than a day or two at a time. You think of them as hard-working and they probably are, but sometimes they are making sure that their work will never have to be done by

Most small businesses have vulnerabilities and many aren’t able to maintain the separation of duties that auditors look for. In those cases, owners must be even more diligent about developing a set of workable procedures and monitoring them monthly.

Kelly Wessel is the founder and CEO of Wessel Accounting (wesselaccounting.com).

A Furman graduate with a bachelor’s in business administration, Wessel is a Certified Internal Auditor (CIA) and a Certified Fraud Examiner (CFE), as well as a Certified Identity Theft Risk Manager (CITRM) and a Certified QuickBooks ProAdvisor (2010), and has successfully completed testing to obtain a Certificate in Forensic Accounting (CertFA).

Helping you create custom solutions with people.

105 N. Spring Street - Suite 200 Greenville, SC 29601 / 864.527.3360

www.htijobs.com We specialize in

PROFESSIONAL RECRUITING, COMPLEX PROJECTS, INDUSTRIAL STAFFING, and delivering expert

HUMAN RESOURCE SERVICES. At HTI Employment Solutions we make it our priority to be informed about current employment trends and opportunities in the upstate and across the Southeast.

November 15, 2013 UPSTATE BUSINESS JOURNAL 15

What will w

Vote for your favorite cover and tell us what you wa

we cover in 2014?

ant covered in 2014 on

– TheUpstateBusinessJournal

S

P

O

T

L

I

G

H

T

O

N

S

P

A

R

BLAZING A TRAIL

C

TO MAIN STREET

A winner of last year’s Main Street Challenge, The Local Hiker wants residents to ‘hike out of their comfort zone’

By Sherry Jackson | staff sjackson@communityjournals.com

Continuing UBJ’s coverage on the three winners of the Spartanburg Main Street Challenge, this week we’re checking in on The Local Hiker, an outdoor equipment and apparel store.

The Local Hiker recently held its grand opening celebration at its new location at 173 E. Main St. in downtown Spartanburg.

Kathy Silverman and her husband, Michael, were already in the process of turning their idea of a hiking and outdoor store into a reality when they heard about the Main Street Challenge. The duo had completed an initial business plan, looked at retail space, and had begun arranging financing.

“Entering the contest actually slowed us down a little,” said Kathy Silverman, who quickly added that they are thrilled to have been named one of last May’s winners.

The Silvermans saw an opening when they realized the lack of retail outlets in Spartanburg County to buy hiking wear, boots and

18 UPSTATE BUSINESS JOURNAL November 15, 2013

outdoor equipment were forcing shoppers “to go to Greenville,” she said.

The couple intends to offer classes and guided hikes in the future in addition to tweaking the $100,000 in inventory, all in hopes of making the store a “destination for outdoor enthusiasts,” she said. Kathy Silverman works in the store full-time, supervising five part-time employees, while her husband continues at his current job.

As a Main Street Challenge winner, the business received $12,000 in subsidized rent and another $8,000-$10,000 in startup >>

T

A

N

B

U

R

G

–

Photos Provided

>> services such as legal advice, printing and accounting services.

How did the Main Street Challenge contest help you launch your business?

The Main Street Challenge helped launch our business from a media standpoint that we could not have imagined. We are so grateful for all the positive publicity from the city and others involved, as well as citizens who are excited about new businesses downtown. The in-kind services have been phenomenal, way too many to name, but we’ve taken advantage of 99 percent of them so far.

What obstacles or challenges did you have to overcome?

I would say one of the biggest obstacles for us was finding financial backing for our business due to the economy and no one wanting to loan to new business for fear they would not last.

What are your plans for the next year?

We plan to expand our current product lines

P

A

R

T

T

W

O

“Entering the contest actually slowed us down a little.”

Fast Facts SPARTANBURG MAIN STREET CHALLENGE

Kathy Silverman

and venture into guided hikes in the spring.

Beyond that, we hope to get involved with some local organizations or persons to get some who may not have the opportunity or gear to hike out of their comfort zone and let them experience the great outdoors.

Of the services and money received from the Main Street Challenge, what have you used so far?

What was the most helpful?

The in-kind services have been very helpful.

Things like a membership to the Chamber and Spartanburg Downtown Associations are actually things we had factored into our business financials; it was wonderful to get them at no cost for the first year. We’ve also taken advantage of nearly all the other services offered as well.

THE WINNERS: Haute Mama, maternity store (opened Nov. 6) The Local Hiker, outdoor clothing and equipment (opened Oct. 25) Motte & Son, distillers (opening planned for first quarter of 2014) WHAT THEY WON: $12,000 in subsidized rent $8,000-$10,000 in startup services

Next Main Street Challenge planned for early 2014

Photo by Sherry Jackson

AQUOS BOARD It’s not just a display, it’s your business.

Communicate, Collaborate, Disseminate on an affordable, large touch screen LCD whiteboard display to make every presentation unforgettable.

864.675.2000 | sharp-sbs.com

aquos-board-10 X 2.668-AD .indd 1

2/23/2012 2:18:27 PM

November 15, 2013 UPSTATE BUSINESS JOURNAL 19

PHOTOS PROVIDED

The Greenville Chamber’s

PITTSBURGH ADVENTURE What can a former mill town learn from Steel City?

A group of Upstate businesspeople traveled to the Rust Belt to find out

S

By Jennifer Oladipo | senior business writer | joladipo@communityjournals.com

Sometimes it’s okay to let somebody else learn your lessons for you, which is part of the goal behind inter-city visits among business communities worldwide. Hundreds of times each year, delegations from one city hop on buses and make plans to see what they can learn from another.

The Greenville Chamber recently wrapped up a trip to Pittsburgh, where attendees learned how cities that seem vastly different at first blush actually have a lot in common.

Substitute steel mills for cotton mills and it starts to become clear what kind of lessons Upstate South Car-

olina can learn from southeast Pennsylvania.

A Real Trip

A committee of 28 people did lots of homework and presentations before choosing Pittsburgh over Boulder, Chicago/Naperville, Oklahoma City and Indianapolis.

Inter-city visits are serious enough productions that the American Chamber of Commerce Executives (ACCE) published an 82-page guide on the subject. According to ACCE, the visits have been happening for decades, but have gained significantly in popularity in the past decade.

20 UPSTATE BUSINESS JOURNAL November 15, 2013

A 2008 study showed that more than half of members surveyed had an active inter-city travel program, and 34 percent of those were less than three years old.

Most charged participants between $1,500 and $2,500, though many try to keep under $500. They can even be profitable with the right combination of fees, grants, under-

writing or sponsorships. The Greenville Chamber charged $1,250 for a trip that was heavily subsidized by sponsors.

ACCE said that size is less important than diversity when it comes to delegations. It’s most important that they represent a broad cross-section of the community.

TWO MAIN GOALS

Size doesn’t matter so much when it comes to deciding where to go because principles apply at any scale, said Hank Hyatt, vice president of economic development at the >> Chamber.

1.Sharing best practices and lessons learned 2. High-level networking among community leaders

Visiting Pittsburgh

NOTES FROM THE ROAD

>>

For instance, just as Pittsburgh saw its population quickly skew older as a generation of people left to find work after the steel industry implosion, the Upstate has had a notoriously hard time holding on to its young folks and shifting its economy since the textile bust.

Ralph Heredia, vice president of business development at Zipit Wireless, said he experienced that firsthand when the company that brought him to Greenville in 1993 closed its operations. His colleagues then looked around and, seeing no suitable replacements for their high-paying jobs, left.

He attended the Pittsburgh trip looking for ways to make sure that doesn’t happen again.

The group learned the details of this history from people such as James Rohr, former CEO of PNC Bank, and Tom Murphy, former mayor of Pittsburgh.

“They were very open and honest about things that worked there, and also things they were not very proud of,” said Tim Reed, chair of the trip’s organizing committee. Those low points include a cumbersome 43 municipalities within Allegheny County, and a total lack of an African-American middle class.

1. 2 percent of pension funds in Pittsburgh go to venture capital.

“I was pleasantly surprised that we have all the right ingredients here in Greenville to do what Pittsburgh has done up there.”

once stood. Hospitals are venturing into the insurance business, and universities are having a marked impact throughout the community.

Hyatt said the trip showed how the Upstate could make much more out of the health care sector of the economy, and Heredia was impressed by the support system for entrepreneurs. He said there were concrete lessons for Greenville, even if Pittsburgh is a decade or more ahead in its development.

“I was pleasantly surprised that we have all the right ingredients here in Greenville to do what Pittsburgh has done up there,” he said.

The group left thinking differently about how organizations such as the Chamber’s NEXT high-impact business initiative, the hospitals and universities, and independent groups like Innoventure and GSA Technology Council could work more closely.

“There’s so much momentum in every one of these areas that really can help connect people,” Heredia said. “We know about all these, but we haven’t really been looking at how these can collectively work together, but we saw in Pittsburgh how that can happen.”

Ralph Heredia, vice president of business development at Zipit Wireless

Deeper Connections

“Steeling” Ideas

Today, technology clusters are located along the Ohio River where steel mills

Although they tend to be brief, these trips take networking to another level.

Zipit Wireless, which works on health care technologies, already had a connection with University of Pittsburgh Medical

“There’s so much momentum that really can help connect people.

We saw in Pittsburgh how that can happen.”

Ralph Heredia, vice president of business development at Zipit Wireless

School (UPMC). Heredia happened to have been in Pittsburgh a month earlier, but he said visiting with the Chamber brought a much bigger payoff than the usual quick meetings he would have with the potential customer.

After an inter-city visit “you have more of a collective understanding of what their needs are rather than just a couple of people in a department,” he said. That’s valuable information for somebody working to get his product in an institution.

Relationships with people back home are also formed and strengthened, Heredia said, and Zipit is already collaborating with some of the other delegates he met or got to know better.

Smaller trips occur here and there. Just last week the Chamber organized a visit to Charleston. Hyatt said the group’s next major trip will be in 2015, destination yet unknown.

2. UPMC’s hospital generates funds for the medical school, whose research then attracts patients to the hospital, increasing funds for the school.

3. Philanthropy in Pittsburgh is almost as much toward economic development as human and social services.

4. The major hospitals are getting into the insurance game, an unconventional profit model.

5. Pittsburgh has yet to tackle some diversity issues and lacks an AfricanAmerican middle class.

November 15, 2013 UPSTATE BUSINESS JOURNAL 21

UBJ FORM & FUNCTION

What’s in a Shoe?

For professionals, more than you think, say three local leather engineers

By Benjamin Jeffers | contributor | bjeffers@communityjournals.com Call them professional shoe-shiners, bootblacks or leather engineers. But whatever title you choose for Buddy Holmes, Joe Robinson and Willie Reeder, realize that these men know their way around a good pair of shoes.

Holmes of Buddy’s Shine Services has shined the shoes of the rich and famous in New York City. He said men such as Lyndon Johnson, Kirk Douglas and Johnny Carson used to stop by his shop.

With a congenial personality and knack for cracking jokes, Holmes takes pride in providing the best possible work for his customers.

Robinson, 80, said that as a child he would often talk to Joe Jackson outside his liquor store. Robinson spent time in the military and worked in a factory in Greenville, shining shoes throughout his life.

He’s now retired but shines shoes at the Westin Poinsett Hotel during the week. Shining shoes, he said, provides him an opportunity to meet, talk to and study people.

Reeder learned how to shine shoes at age 12 from his uncle. He used the trade as a way to make money in high school.

As an adult, he worked as a welder but also shined shoes on the side. Now he works as the shoeshine professional at Frank’s Gentlemen’s Salon on Coffee Street.

UBJ recently met up with these men to ask about a topic they all know well— shoes.

“To me, nothing looks worse than a man dressed nice and his shoes look like he’s been plowing in them.”

Willie Reeder

What’s the No. 1 problem you see with people’s shoes?

JR: People don’t shine them.

WR: Not getting them shined. When I’m anywhere, I’ve got a habit of looking down at people’s shoes. To me, nothing looks worse than a man dressed nice and his shoes look like he’s been plowing in them. I was brought up that you always want your shoes looking good.

BH: Their shoes are dirty, first of all.

I feel when a man is dressed well, he’s dressed from head to toe, not head to socks. If you’re a businessman or you’re a preacher or you’re a lawyer or you’re someone that’s up front, you need to look good from head to toe, which means your shoes need to be polished.

1 Joe Robinson at Westin Poinsett Hotel

How often should people get their shoes shined?

JR: They should get their shoes shined at least once a week if they want them to last. Don’t go over two weeks.

WR: A dress shoe, I’m going to say, at least twice a month.

BH: Monthly’s not a bad policy, every four to six weeks. That’s not asking a man for so much.

2 Buddy Holmes at Buddy’s Shine Services

What are some tips for people to help them take care of their shoes?

JR: When they get muddy, let it get dry, and then wipe the dirt off.

WR: Keep shoe trees in them, and that really helps the life of a shoe. The life of a shoe is shoe trees and keeping them shined. Also, if you wear your shoes out in the rain, you should let those shoes dry out anywhere from 24 to 48 hours before you wear them again.

BH: Sometimes it’s better off to pay someone for what you need than to mess it up yourself. The worst thing to do when you get grease on something is to put water on it. If you put water on it, it’s finished.

22 UPSTATE BUSINESS JOURNAL November 15, 2013

3 Willie Reeder at Frank’s Gentlemen’s Salon

What’s one thing that people don’t know about shoes that they should?

JR: When you get a new shoe you’re supposed to get it shined.

BH: There’re guys that come in here, and they think that just because they have a new pair of shoes they say, “Well I don’t need anything. I don’t need a shoe shine.” You know, that’s when you really need it, when it’s new, because it doesn’t have any preservatives on it. It’s a finish on it from the factory.

What type of shoes do you consider classic?

WR: Wingtips are, I think, a must for a businessman. My weakness is shoes. I hate to tell you, I got 35 or 40 pairs of shoes of my own. I got suedes. I got skins, some alligator, some crocodile, snakeskin. But everybody’s not into shoes like I am. You need a black, a tan and a brown, and you can wear that with just about everything.

BH: Cap-toe has always been a classic look.

It’s always been a businessman look.

What brands of shoes do you recommend for a businessperson?

WR: Alden, Allen Edmonds, Cole Haans.

JR: Johnston & Murphy, that’s a really good shoe. Bally, that’s made in Switzerland. If you buy some, make sure you get the ones made in Switzerland.

BH: I do like Guccis, which is a fine shoe.

Ferragamo is a beautiful shoe.

Winter’s coming up. What’s the best type of shoe to wear in the wintertime?

WR: A good leather shoe. You can’t go wrong with a good lace-up for the support.

Do you think shoes are the secret to success in the business world?

WR: I do. I believe a man, if he’s about anything, success or trying to be successful, look down at his shoes and you can tell it. To me, if his shoes ain’t shined, he’s slack.

JR: Nope, keeping your shoes shined, that’s the key.

1. Joe Robinson at Westin Poinsett Hotel

120 S. Main St. • Shoeshine: $7 Hours: Monday-Friday 10:30 a.m.-3 p.m.

2. Buddy’s Shine Services located

inside The Barber Centre 637 Congaree Rd. Shoeshine: Starts at $7 Hours: Monday-Friday 7 a.m.-2 p.m.

3. Willie Reeder at Frank’s

Gentlemen’s Salon 5 E. Coffee St. • Shoeshine: $7 Hours: Tuesday-Friday 9 a.m.-5 p.m., Saturday 9 a.m.-3 p.m.

November 15, 2013 UPSTATE BUSINESS JOURNAL 23

UBJ THE FINE PRINT

Clemson Real Estate Program Announces Board Additions Clemson University’s Master of Real Estate Development (MRED) program recently added John Beaman, Emily C. Bridges, J. Russ Davis, Jr., Laura Haselden, William “Mac” McCall and Stephen Navarro to its Advancement Board for Real Estate Development (ABRED). The 28-member board is comprised of real estate industry leaders from across the United States.

The Advancement Board members support the MRED program by participating or providing leads for guest lecturers, creating learning experiences and networking opportunities for students and alumni, and assessing the program’s curriculum.

The board also provides research ideas and grant opportunities for the program to expand its outreach in

BEAMAN

BRIDGES

the real estate professional community.

Beaman is a head trader and portfolio manager at Claros, a U.S. fund that invests in property-backed securities. Bridges serves as the marketing director for Choate Construction Company. Davis is the owner and president of Davis Property Group, a real estate development,

DAVIS

HASELDEN

investment and consulting company based in Greenville. Haselden serves as the associate director of real estate for the Clemson University Real Estate Foundation, the Clemson University Land Stewardship Foundation and the Clemson University Office of Land and Capital Asset Stewardship. McCall is a regional managing partner at Franklin Street,

MCCALL

NAVARRO

a full-service commercial real estate firm. Navarro is president and CEO of The Furman Co. Inc. The MRED program was added to Clemson’s catalog in 2004 with a class of six students, and admission is capped at 20 students a year. The university is one of nine schools in the country to offer the program.

Business Leadership. Productivity.

Sales. Company Culture.

Motivation. Entrepreneurship.

Developed for small business owners around the Upstate, GrowWithCountybank.com digs up great articles and insights every week.

Log on, recharge and grow!

Greenville • Greenwood www.GrowWithCountybank.com

Brothers Form Upstate Wealth Management Firm Wyatt Brothers Financial LLC was recently formed in Greenville by brothers Travis and Philip Wyatt.

The brothers have previously worked as New York Life agents in the Greenville market and have more than 13 years of combined experience.

The new firm will offer investment

24 UPSTATE BUSINESS JOURNAL November 15, 2013

strategies, succession planning and retirement planning, among other financial services. In addition, they will also offer income and distribution planning, education funding, charitable giving, elder care, insurance and employee benefits management.

UBJ THE FINE PRINT Cromer Honored for Wireless Innovation Cromer Food Services was recently named runner-up of the 2013 Wireless Technology Innovation Awards, a competition for small and mid-sized businesses sponsored by Verizon Wireless, and awarded a $5,000 prize.

The Anderson-based company has serviced vending machines in

South Carolina and Georgia for 32 years. The company recently began to install a card swipe on existing vending machines to serve custom-

ers who only carry cards in their wallets.

In addition, Cromer’s field employees are equipped with handheld computers to help manage inventory and so that delivery vehicles carry only the supplies they need to restock machines.

Fitesa Plans $50M Remodel, 32 New Jobs Fitesa Simpsonville Inc., a company that processes polypropylene resin pellets into fabrics and fibers, recently announced a $50 million dollar remodel to its existing facility that will create at least 32 new jobs.

The investment will allow the company to make infrastructure improvements and add equipment to its current 190,000-square-foot facility at 840 SE Main St. in Simpsonville, officials said.

The revamp will also allow Fitesa to increase production of spunmelt fabrics used in products for the hygiene, medical and industrial markets. The products are extensively used in such consumer goods as baby diapers and

adult continence products.

“Our mission is to be the preferred choice for the supply of nonwoven fabrics to the global hygiene industry, and to deliver high-quality products with exceptional service and sustainable processes,” said Ray Dunleavy, director of marketing for Fitesa.

Fitesa Simpsonville is the company’s global headquarters and one of 10 Fitesa plants in eight countries. The company, which began operations in Simpsonville

in 1990, employs approximately 100 associates before the scheduled expansion.

“At the end of the day, we believe strongly that Greenville is the optimal location to help us attract and retain the quality workforce and the quality customers that we need to continue to grow and succeed,” said Dunleavy. “We believe this expansion is a win for all parties.”

The company has already invested “hundreds of millions of dollars” into its South Carolina location to date, Dunleavy said.

The company will begin hiring for new positions in spring 2014.

Those interested in job opportunities can apply at fitesa.com/ careers/simpsonville-careers.

KIYATEC Receives Breast Cancer Research Funding SCRA Technology Ventures’ SC Launch recently announced that its portfolio company KIYATEC has received a National Cancer Institute Phase I SBIR (Small Business Innovation Research) contract, which includes a $295,000 award.

KIYATEC will use the award to establish three-dimensional breast cancer models using living cells obtained directly from breast

cancer patients. These models will be used to screen anticancer drugs during pre-clinical development and allows for testing patient-derived samples in real time to assist clinical decision-making. The National Cancer Institute is one of the 27 institutes and centers that comprise the National Institutes of Health.

KIYATEC was selected as a main presenter at the 15th Anniversary

Southeast BIO Investor & Partnering Forum earlier in November.

The event is the Southeast region’s premier life sciences and medical technology conference, connecting emerging companies with potential investors and partners in a forum that provides meaningful networking opportunities.

Young Office Expands Services Spartanburg-based Young Office, which specializes in office furnishings, recently branched into the residential market with the creation of Young Home Interiors.

The 60-year-old company now has two Upstate locations with a combined 95,000 square feet. The Greenville location features a working showroom with a distribution center, whereas the Spartanburg office is a mid-market showroom.

For more information, visit younghomeinteriors.com.

BorgWarner Expanding in Oconee County Michigan-based BorgWarner Inc. recently announced plans to invest $24.6 million to expand its manufacturing operations in Seneca in Oconee County. This proposed expansion is expected to create 105 new jobs.

BorgWarner is a supplier to various world automotive brands for powertrain technologies, including VW/Audi, Ford, Toyota, Renault/Nissan, General Motors, Hyundai/Kia, Daimler, Chrysler, Fiat, BMW, Honda and John Deere.

The facility is located at 15545 Wells Highway in Seneca and the project will be completed in phases over the next few years.

The company currently employs approximately 20,000 worldwide with more than 600 in South Carolina.

BorgWarner is already hiring for the new positions and interested applicants should visit borgwarner.com/en/ Careers.

November 15, 2013 UPSTATE BUSINESS JOURNAL 25

UBJ SQUARE FEET

Industrial Spec Building Planned for Duncan

By Sherry Jackson | staff sjackson@communityjournals.com

New industrial space in the Upstate has been getting harder to find, but companies will soon have another option.

Pattillo Industrial Real Estate, an Atlanta-based design/build general contractor, this week announced plans for a new 108,000-square-foot, Class A spec building at the Hillside Industrial Park in Duncan off of Interstate 85 and Highway 20.

The building will be located on a 30-acre site the firm purchased earlier this year. Currently the Highway 290 submarket, where the building will be located, has 45 industrial buildings that are 40,000 square feet and larger, but zero square feet directly available for lease and only 279,173 square feet available for sublease.

Hillside Industrial Park currently includes 14 buildings, totaling 1,169,829 square feet of existing industrial space, which are 100 percent occupied.

Existing tenants in the park include Rochling Automotive, ZF Lemforder, AFL Telecommunications, Staubli America Corp, Global Automotive Partners and United Tool, among others.

The new building will include 40-by-52-foot column spacing, 30-foot minimum clear height,

DEALMAKERS KEYSTONE COMMERCIAL GROUP ANNOUNCED:

LEE & ASSOCIATESGREENVILLE ANNOUNCED:

Rodger Willoughby represented the seller Tuffaloy Products Inc.’s property at 601 High Tech Court, Greer, to Commercial Land Management LLC for $800,000. The buyer was represented by Jake Van Gieson of NAI Earle Furman.

Randall Bentley and Bryon Culbertson facilitated a +/-3,000 SF flex space lease for 1110 West Butler Road, Suite E, Greenville, to Anova Health Inc. Menin Development Inc. recently announced the newest additions

a 150-foot truck court, 19 dock-high doors, a 12-by14-foot drive-in door and a TPO roof system.

The office, slab, mechanical, electrical and sprinkler will all be build-to-suit. It will also be expandable up to 232,000 square feet and will be available for sale or lease.

“We are excited to be developing an industrial

building in Upstate South Carolina,” said John Drake, director or leasing and development for Pattillo. “Our firm has worked on many projects in the state, and we look forward to continuing our work in the Upstate.

We feel the time is right and the market is ready for it.”

Pattillo is partnering with NAI Earle Furman in Greenville in listing the single-tenant building.

“We are pleased to be able to partner with Pattillo, as they have a successful track record of quality industrial development throughout the Southeast,” said Grice Hunt, industrial real estate broker with NAI Earle Furman. “The limited availability for Class A industrial buildings paired with the location and quality of this building make this a highly desirable property.”

Construction is expected to begin in December, with the estimated completion of the new building in the beginning of the second quarter of 2014.

to Magnolia Park, its $250 million, 800,000 SF mixed-use, retail and entertainment project located at the intersection of I-85, I-385 and Woodruff Road in Greenville.

The new tenants include: Nordstrom Rack, Yard House, Tucano’s Brazilian Grill, Allen Tate Real Estate, Babaziki Mediterrean Grill, Beef Jerky Outlet and Destination XL. Nordstrom Rack will be 32,000 SF, Yard House and Tucano’s Brazilian

Meanwhile, Jared Galleria of Jewelry recently opened at Magnolia Park.

26 UPSTATE BUSINESS JOURNAL November 15, 2013

Grill will be 8,000 SF, and Destination XL will be 7,000 SF. Allen Tate Company’s new Upstate office will open in spring 2014 with Rhett Brown serving as branch leader of the new location. The new space will accommodate approximately 40 Realtors and staff. It will feature an open floor plan, private offices, video displays and conference space.

All of the tenants will be open by late 2014.

Cushman & Wakefield | Thalhimer has surpassed the $1 billion mark in transactional volume through October of this year, exceeding total volume of $1.15 billion for the entire year 2012.

The firm’s ten Virginia, North Carolina and South Carolina offices completed 116 lease transactions totaling

751,592 SF with a transactional value of over $94 million during October. The transactions were: 385,558 SF in industrial building transactions, 236,954 SF in office leases, and 129,080 SF in retail leases. In addition, there were 20 sales transactions in October with over a half million SF and over $64,000,000 in sales volume. Overall, yearto-date volume exceeds $1,218,000,000.

UBJ SQUARE FEET Senior Community Slated for Travelers Rest

An artist’s rendering of what the KI Logistics building will look like when completed.

By Sherry Jackson | staff sjackson@communityjournals.com

A new assisted living facility is planned for Travelers Rest, bringing a $10 million investment and 50 new jobs to the area.

Spring Park Assisted Living will consist of 66 units and is licensed for 80 beds. The facility will have assisted living and a separate memory care unit, and offer in-house rehab.

It will be located next to the satellite hospital of Greenville Health System, on North Main Street in Travelers Rest.

Progressive Management Group Inc. of Spartanburg will manage the new facility.

“We’ve developed and operated over 50 long-term care communities in the past 40

Rendering Provided

KI Logisitics Breaks Ground

years and are extremely excited to partner with Creative Builders, local officials and financing partners to bring this needed community to northern Greenville County,” said David D. Little, president of Progressive Management Group, in a statement. “After careful study, we feel this area is underserved for senior care and this community will fill a gap in the continuum of care.”

Creative Builders Inc. has been awarded the construction contract, and construction is already underway with an estimated fall 2014 completion date.

Dignitaries gather for the ceremonial groundbreaking in the Matrix Business and Technology Park in Greenville County.

Gov. Nikki Haley joined Yukio Kimura, president of KI Logistics, and other dignitaries as the company ceremonially broke ground this week for its new $11.5 million, 206,000-squarefoot North American headquarters at The Matrix Business and Technology Park in southern Greenville County.

KI plans to begin operations at the new facility, which is expected to generate as many as 149 new jobs over the next few years, in July 2014.

PHOTOS BY GREG BECKNER / STAFF

Rendering Provided

3 offices.

36 brokers.

600 deals completed in 2012.

5 million+ SF under property management.

Gov. Nikki Haley listens as Yukio Kimura, president of KI Logistics, speaks to the crowd gathered for the ceremonial groundbreaking of the new KI Logistics building.

The Upstate’s leader in Commercial Real Estate.

Celebrating 27 Years 101 E Washington Street Suite 400 Greenville, South Carolina 29601 864 232 9040 naiearlefurman.com

November 15, 2013 UPSTATE BUSINESS JOURNAL 27

New hires, promotions & award winners can be featured in On The Move.

Send information & photos to onthemove@upstatebusiness journal.com.

UBJ ON THE MOVE ELECTED

HIRED

HIRED

HONORED

HONORED

W. Francis Marion Jr.

Paul Clark

David Pullon

Jo Hackl

Ross Turner

Elected to serve on the 15-member Board of Regents for the American College of Trial Lawyers. Marion is a senior litigator in Haynsworth Sinkler Boyd’s Greenville office. He is included in “South Carolina Super Lawyers” and “The Best Lawyers in America.”

Joined Ob Hospitalist Group (OBHG) as vice president of sales and marketing. Clark joins OBHG with more than 20 years of professional experience in sales and marketing disciplines.

He is a certified Dale Carnegie instructor.

Joined the Commerce Club of Greenville as membership director. Pullon has previously worked in sales and sales leadership with the Marriott Vacation Club and The Ritz Carlton Club and Residences, in locations such as Hilton Head, Maui and San Francisco.

Honored by the Community Foundation of Greenville with the Ruth Alexander Nicholson Award for 2013. The award recognizes a person who has made significant contributions to the Greenville community through volunteer work. Hackl is an attorney at Wyche.

Awarded the 2013 Hayne Glover Independent Insurance Agent of the Year by the Independent Insurance Agents and Brokers of South Carolina.

Turner is the president of the Turner Agency insurance company and is the S.C. Senator for District 8.

VIP – HONORED LIZ PATTERSON Honored with the Lee S. Poole Advocacy and Service Award by the Charles Lea Center. Patterson is a member of the Spartanburg Methodist College Board of Trustees and was the first and only woman to represent the 4th Congressional District. She holds a B.A. from Columbia College of South Carolina and a M.A. from the University of South Carolina.

ACCOUNTING/FINANCIAL SERVICES: Scott and Company LLC has named Michael J. Twomey a senior tax manager with the firm. Twomey is a CPA and a member of the firm’s Tax and Advisory Services team, and is based in the firm’s Greenville office. He previously worked on the Price Waterhouse tax team in Philadelphia and has worked with several regional firms in both Delaware and South Carolina.

ARCHITECTURE: LS3P recently welcomed Kara Turner as interior designer for its Greenville office.

Turner brings seven years of interior design experience to the firm, with projects in K-12 schools, higher education, healthcare, corporate business, and municipal environments. In addition, Frank Lucas, founder

and chairman emeritus, and Thomas Penney, chairman/president/CEO, won the Clemson Architecture Alumni Achievement Award. Lucas, a 1959 alumni, founded LS3P in 1963. Penney, a 1972/1974 alumni, has worked for LS3P since high school.

CONSTRUCTION/ENGINEERING: O’Neal Inc. recently hired William “W.D” Ferguson as construction manager and James Bryan as mechanical department head. Ferguson has more than 30 years of electrical construction management experience and joins O’Neal from Hayes & Lunsford. Bryan previously worked with O’Neal from 1995 to 2006 and returns to O’Neal from Fluor. He earned his bachelor of science in mechanical engineering from Clemson University and is a registered

28 UPSTATE BUSINESS JOURNAL November 15, 2013

professional engineer in the state of South Carolina.

HOSPITALITY: The Westin Poinsett Hotel recently announced that owner Steven Dopp has been nominated as Historic Hotelier of the Year by Historic Hotels of America. The award recognizes “the highest contribution to furthering the celebration of history at historic hotels as well as leadership and innovation.” Additionally, the hotel has been nominated for Historic Hotels of America’s New Member of the Year award.

INSURANCE: Turner Agency Insurance recently announced the addition of Greg Fortune as a multi-lines producer for the agency.

Fortune has more than 25 years experience in the insurance industry. Prior to joining Turner Agency, he spent five years as principal of another company.

LEGAL: Collins & Lacy recently added Chet Chea to offer a new certification service for minority-owned and women-owned businesses.

Chea is former in-house counsel and director of supplier diversity and small business development for a multinational corporation.

MARKETING/PUBLIC RELATIONS: Jackson Marketing Group recently

announced the promotion of Josh Lyall to director of strategic planning. Lyall has more than seven years of service at JMG and is being promoted from media and research director. Donna Waldrep, who has been working with JMG since 2011, moves from account manager to account supervisor.

Pamela Wilcoxson, who began her career at JMG in 2006, has been promoted from media manager to media supervisor.

MEDICAL: Greenville Dermatology recently welcomed Sherwood Stroud Jr., physician assistant, as the newest member of its team.

Stroud has more than 30 years of experience in the field of dermatology and is board certified by the National Commission on Certification of Physician Assistants.

Core Care Medical recently announced the addition of Mary Carman Jordan to their corporate team. Jordan is a graduate of Wofford College, and previously served as an administrative assistant to Wofford College Athletics.

STAFFING: S.B. Phillips Company has promoted Wayne Hanks to controller of the organization. S.B. Phillips Company is the parent company of Phillips Staffing. Hanks joined Phillips in 2011 following 25 years in finance and accounting at W. R. Grace & Co.

T

UBJ THE TAKEAWAY

By Marion Mann, senior marketing manager, Greenville Chamber

‘It’s Not About the Power, It’s About the View’

T

When you get to the top of the ladder, you want to bring people with you, says Michelle Gethers-Clark THE GREENVILLE CHAMBER, in association with ATHENA International, has recognized and honored women who have made significant contributions to Greenville’s prosperity with the annual ATHENA Leadership Award since 2001. The ATHENA Leadership Symposium is a unique women’s leadership event inspired by past recipients of the ATHENA Leadership Award.

This second annual event featured keynote speaker Michelle Gethers-Clark, CEO and president of United Way of Greater Greensboro. A corporate executive and community leader with a professional career that spans 29 years, she has celebrated success as a senior vice president for American Express Company, as an entrepreneur with a consulting firm and as an author.

Her mantra: “People follow character and not titles.”

Additional presenters included ATHENA award recipients Chandra Dillard, Jo Hackl and Judith Prince.

Greenville Technical College President Dr. Keith Miller also spoke briefly on the value of diversity and creating a balance of leadership throughout the community.

Gethers-Clark began by telling the

MICHELLE GETHERS-CLARK

story of how her parents moved from Walterboro, S.C., because they knew that education could change the cycle of hopelessness for their family. They moved to New York, far from picking cotton and cucumbers, with the dream of college for their children.

HUMILITY, INTEGRITY, CONSISTENCY Leadership is born out of character.

Gethers-Clark noted her belief in the defining moment when you tell yourself who you are going to be. She stressed the need to decide to be three things all the time. At a young age, Gethers-Clark decided that she would always: • Be humble • Maintain a high degree of integrity • Be consistent She noted, “I never wanted someone to ask my assistant before they came into my office, ‘Is she in a good mood?’”

She stressed the importance of consistency, and of being “the same person on Friday afternoons as you are on Mondays at 9 a.m.” Something goes wrong every day, but you need to be consistent with who you are in spite of it all.

LEADERSHIP IS NOT WHAT YOU SAY, BUT WHAT YOU DO Gethers-Clark recalled the term “executive presence,” but countered that it’s not what you look like, but what you leave behind. On becoming a leader, she noted the following: • Struggle does not mean failure.

• It’s hard to develop when you’re running from challenges.

• If you do nothing, there will be no results.

She challenged the audience to choose what kind of leaders they wanted to be moving forward. “If we were supposed to look backwards, we’d have eyes in the back of our heads,” she said.

CLIMBING THE LADDER Gethers-Clark actually climbed a ladder on the stage at the Poinsett Club to help illustrate these points: The bottom of a ladder is wide, with lots of people. When you choose to step up, it’s not about the power, it’s about the view. And when you get there, you’ll see that you want to bring people with you.

“The world looks different when you’re allowed to sit at the table,” she noted.

STEPPING BACK TO MOVE FORWARD Everyone can lose balance and get off track. In Gethers-Clark’s case, when working as a senior executive for American Express, she received a call to come home because her daughter was having seizures. She notes that although she had lost track of faith and family, “I made a deal with God that I would quit my job if Sophia got better.”

She did quit, but has received countless offers since that have led her to her current position as a community leader.

When asked what’s next for her, she noted that she is open to possibilities and that as long as she is her authentic self, doors will open. She stressed that there is no such thing as balance, but

EVENT: The Greenville Chamber’s ATHENA Leadership Symposium SPEAKER: Michelle Gethers-Clark, CEO and president of United Way of Greater Greensboro TOPIC: “People Follow Character, Not Titles”

there are wise choices – and new ones to make every day.

KNOWLEDGE EMPOWERS YOU At one point, Gethers-Clark asked everyone to pull out their keys to help illustrate her interpretation that KEY stands for Knowledge Empowers You. An audience member asked, “Now that I have a role in a leadership position, how do I make my voice heard and not that of an angry black woman?”

Gethers-Clark answered that while some perceptions are made before you walk through the door, you must observe the boardroom culture, ask good questions and listen.

“I listen twice as much as I talk because I have two ears and one mouth,” she said.

SPONSORSHIP AND EMPOWERMENT Gethers-Clark stressed the need to represent people all the time, not just when they’re in front of you, and that women especially need to speak highly of each other all the time. Leadership and authority are meant to build people up, not tear people down. If someone is not doing a good job, you have to tell her in order to empower her to do better.

“You can either be a producer of energy or suck energy,” she said.

“Choose to produce.”

November 15, 2013 UPSTATE BUSINESS JOURNAL 29

UBJ PLANNER FRIDAY NOVEMBER 15 UPSTATE EMPLOYERS NETWORK AND GREENVILLE CHAMBER OF COMMERCE: YEAREND HR REVIEW Thornblade Club, 1275 Thornblade Blvd., Greer; 8:15 a.m.-noon SPEAKERS: Brian Black, Camden Navarro, John Merrell and Mike Shetterly of Ogletree Deakins Law Firm COST: $95 per person, and includes continental breakfast and materials.

Pre-paid reservations are required.

SATURDAY NOVEMBER 16 COMPREHENSIVE SMALL BUSINESS START-UP WORKSHOP Greenville County Library, Hughes Main Branch, 25 Heritage Green Place, Greenville; 9:30 a.m.-3:30 p.m.

COST: $59, includes lunch and materials REGISTER: piedmontscore.org EVENT AT NEW HORIZON FAMILY HEALTH SERVICES Long Branch Baptist Church, 28 Bolt Street, Greenville; 2-4 p.m.

COST: Free CONTACT: Jimmy Wooten at jwooten@ newhorizonfhs.org, newhorizonfhs.org, or 864-312-6012

MONDAY NOVEMBER 18 GCS ROUNDTABLE The Office Center at the Point, 33 Market Point Drive, Greenville; 8:30-9:30 a.m.

SPEAKER: Ann Golden

TOPIC: Business Etiquette Call Golden Career Strategies at 864-5270425 to request an invitation OSHA 10-HOUR TRAINING CLASS FOR CONSTRUCTION Spartanburg Chamber of Commerce, 105 N. Pine St., Spartanburg; 9 a.m.-5 p.m.

Students must attend both Nov. 18 and Nov. 19.

REGISTER: Visit protect-css.com and use the contact form or call 864-902-0956 12 @ 12 P. Simpson’s Hometown Grill, 111 N. Main St., Simpsonville; noon-1 p.m.

COST: Cost of lunch CONTACT: Jennifer Richardson at jrichardson@ simpsonvillechamber. com or 864-963-3781 ROTARY HEALTH & HAPPINESS HOUR Southern Culture Kitchen and Bar, 2551 N. Pleasantburg Drive, Greenville; 5:30-7 p.m.

COST: $5 per person FOR INFORMATION: greenvillerotary.org CONTACT: Myles Golden at myles@ goldencareerstrategies. com BUSINESS START-UP BASIC INFO BRIEFING NEXT Innovation CenterUniversity Ridge, 411 University Ridge, Greenville; 6-8 p.m.

COST: $15, but free to Michelin clients REGISTER: piedmontscore.org

TUESDAY NOVEMBER 19 HEALTHCARE PROVIDERS NETWORK Greenville Chamber of Commerce, 24 Cleveland St., Greenville; 7:30-9 a.m.

SPEAKER: Suzie Foley, Greenville Free Medical Clinic CONTACT: Julie Alexander at 864-239-3754 STRATEGIC SALES DEVELOPMENT Spartanburg Area Chamber of Commerce, 105 N. Pine St., Spartanburg; 8-10 a.m.

LUNCH AND LEARN Sweet Catherine’s, 111 S. Main St., Fountain Inn; 11:30 a.m.-1 p.m.

SPEAKER: Cannon Memorial Park, Funerals and Cremations TOPIC: Everything You Ever Wanted To Ask About Funeral & Cemetery Planning RSVP TO: Yancey Epps at yanceyepps@ fountaininnchamber.org or 864-770-5407 TOASTMASTERS BILINGUE

SPEAKER: Jim Geffert, Dale Carnegie Training

University Center, 225 S. Pleasantburg Dr., Auditorium Room 204, Greenville; noon-1 p.m.

TOPIC: How Senior Leaders Pave the Way to Engagement

FOR INFORMATION: tmbilingue. toastmastersclubs.org

COST: $49 per person, $195 for five people

CONTACT: Jeff Alfonso at jeff@ alfonsointerpreting.com

REGISTER: spartanburgchamber.com ENGENIUSU SEMINARS Clemson at the Falls, 55 E. Camperdown Way, Greenville; 9-11 a.m.

TOPIC: Optimize Your SEO COST: $31.59 per person REGISTER: engeniusoptimizeseo. eventbrite.com GREENVILLE SMALL BUSINESS TAX WORKSHOP Clemson at the Falls, 55 E. Camperdown Way, Greenville; 9 a.m.-4 p.m.

COST: Free CONTACT: Leslie Armstrong at 864-370-1545 or armstr3@clemson.edu

30 UPSTATE BUSINESS JOURNAL November 15, 2013

XPERIENCE CONNECTIONS – LADIES NETWORKING LUNCHEON Regus Executive Offices, 128 Millport Circle, Suite 200, Greenville; noon-2 p.m.

COST: $20 per person prepaid at xperienceconnections. com/spotlight/greer CONTACT: Jan Helling at jhelling@ xperienceconnections. com

2030: Thinking BIG and BOLD About the Future of the Upstate CONTACT: Meredyth Boaz at 864-283-2317 BOOKS & BUSINESS CARDS Spartanburg Community College Tyger River Campus, 1875 E. Main St. (Hwy. 290), Duncan; 5:30-7:30 p.m.

UPSTATE PC USERS GROUP Five Forks Baptist Church, 112 Batesville Road, Simpsonville; 7:30-9:30 p.m.

DESCRIPTION: A small informal PC users group with realworld information and answers.

WEDNESDAY NOVEMBER 20

COST: $10 with light refreshments

NOVEMBER COFFEE AND CONVERSATION

FOR INFORMATION: scwbc.net/events/upstate

Upstate SC Alliance, 124 Verdae Blvd., Suite 202, Greenville; 8-9 a.m.

BUSINESS AFTER HOURS Quality Inn & SuitesAirport, 47 Fisherman Lane, Greenville; 5:30-7:30 p.m.

COST: Free to Greenville Chamber members.

Open only to Greenville Chamber members CONTACT: Lorraine Woodward at 864-239-3742 TEDX GREENVILLE SALON St. Francis Downtown, 1 St. Francis Drive, Greenville; 6-7:30 p.m.

FOR INFORMATION: tedxgreenville.com/ salons SUCCESSFUL ENTREPRENEUR LECTURE SERIES

Investors only. Will hold a legislative review.

If interested in becoming an investor, call Clay Andrews 864-283-2300.

RSVP TO: RSVP@ upstatealliance.com.

HANDSHAKES AND HASHBROWNS Ehlich Family Chiropractic, 606-A W. Poinsett St., Greer; 8-9 a.m.

COST: Free to attend REGISTER: greerchamber.com RESOURCE RECESS Simpsonville Chamber of Commerce, 211 N. Main St., Simpsonville; 9-10:30 a.m.

SPEAKER: Julie Poncar, David Gilston Insurance Agency

2013 OUR UPSTATE VISION FORUM SERIES

University Center of Greenville, 225 S. Pleasantburg Drive, Greenville; 6-8 p.m.

Embassy Suites, 670 Verdae Blvd., Greenville; 3-5 p.m.

SPEAKER: Steve Mudge, Serrus Capital Partners

COST: Free to Simpsonville Chamber members.

SPEAKER: David Wilkins, former South Carolina Speaker of the House and U.S. Ambassador to Canada

COST: Free, but participants must be registered

Light breakfast will be provided.

TOPIC: Destination

FOR INFORMATION: successfulentrepreneurship.com

TOPIC: ACA Update for Small Employers

CONTACT: Jennifer Richardson at jrichardson@ simpsonvillechamber.com

UBJ SNAPSHOT TECH AFTER FIVE – GREENVILLE

Spartanburg; 5:30-7 p.m.

Embassy Suites, 670 Verdae Blvd., Greenville; 11:30 a.m.-1 p.m.

Carolina Ale House, 113 S. Main St., Greenville; 5:30-7:30 p.m.

COST: Free to attend

SPEAKER: Georgia Doran, Director, Office of Career Management for the USC Moore School of Business

Free to GSA Technology Council members.

SMALL BUSINESS START-UP

REGISTER: techafterfive.com.

Tri-County Technical College-Pendleton Campus, 7900 Hwy. 76, Pendleton; 5:30-8:30 p.m.

TOPIC: Networking: Putting It to Work for You FOR INFORMATION: greenvillechamber.org SALES ROUNDTABLE Greenville Chamber of Commerce, 24 Cleveland St., Greenville; 11:30 a.m.-1:30 p.m.

SPEAKER: Brenda Verdone, Greater Greenville Greeter TOPIC: Customer Service for Retention and Growth FOR INFORMATION: Contact Tripp James at tjames@ greenvillechamber.org or 864-239-3728

THURSDAY NOVEMBER 21 TATT BOARD OF DIRECTORS MEETING Red Cross of the Upstate, 940 Grove Road, Greenville; noon-2 p.m.

CREW HAPPY HOUR CHAT Northampton Wines, 211A E. Broad St., Greenville; 5-7 p.m.

FOR INFORMATION: crewupstate.org BUSINESS AFTER HOURS

CONTACT: 864-594-5000

COST: Free REGISTER: piedmontscore.org

In 1883 Alfred Baxter Carpenter opened a drugstore in Pelzer. He and his brother, John Lee Carpenter, moved to Greenville and bought the Mansion House Drug Store in 1889. When Thomas Summerfield Carpenter and Walter Brown Carpenter joined their brothers in business, the name was appropriately changed to Carpenter Brothers Drug Store. For nearly 30 years, the business remained on the west side of Main Street beside the Mansion House Hotel. After moving across to the east side of the Main as seen in this photograph, Carpenter Brothers became a Greenville institution and community center, which continued in operation under three generations of brothers until 1996. In 2002 Meador’s Sandwich Shop acquired the building and resumed the community center tradition.

PHOTO PROVIDED

PULSE LEADERSHIP LUNCHEON

MAULDIN CHAMBER OF COMMERCE 2013 ANNUAL BANQUET Ryan Nicholas Inn, 815 Holland Road, Simpsonville; 6-9 p.m.

RSVP TO: Judy Harris at info2@mauldinchamber. org or 864-297-1323

Sherman College of Chiropractic, 200 Springfield Rd, CURRENT PHOTO BY GREG BECKNER / STAFF

GOT A HOT DATE?

Contribute to our Planner by submitting event information for consideration to events@upstatebusinessjournal.com

SENIOR BUSINESS WRITER Jennifer Oladipo STAFF WRITERS Sherry Jackson, Cindy Landrum, April A. Morris PRESIDENT/PUBLISHER Mark B. Johnston mjohnston@communityjournals.com UBJ ASSOCIATE PUBLISHER Ryan L. Johnston rjohnston@communityjournals.com EXECUTIVE EDITOR Susan Clary Simmons ssimmons@communityjournals.com MANAGING EDITOR Jerry Salley jsalley@communityjournals.com

CONTRIBUTING WRITERS Dick Hughes, Jenny Munro, Jeanne Putnam, Leigh Savage

Today, while the area around Carpenter Brothers has undergone many changes, the building remains intact and is home to Bellacino’s Pizza & Grinders and the Henderson Gallery.

From “Remembering Greenville: Photographs from the Cox Collection” by Jeffrey R. Willis. Historic photo available from the Greenville Historical Society.

MARKETING & ADVERTISING SALES REPRESENTATIVES Lori Burney, Kristi Jennings, Donna Johnston, Annie Langston, Pam Putman MARKETING & EVENTS Kate Banner DIGITAL STRATEGIST Emily Price

INTERN Benjamin Jeffers PHOTOGRAPHER Greg Beckner ART & PRODUCTION ART DIRECTOR Kristy M. Adair PRODUCTION MANAGER Holly Hardin ADVERTISING DESIGN Michael Allen, Whitney Fincannon

Copyright @2013 BY COMMUNITY JOURNALS LLC. All rights reserved. Upstate Business Journal is published weekly by Community Journals LLC. 148 River Street, Suite 120, Greenville, South Carolina, 29601. Upstate Business Journal is a free publication. Annual subscriptions (52 issues) can be purchased for $65. Postmaster: Send address changes to Upstate Business, 148 River St., Ste 120, Greenville, SC 29601. Printed in the USA.

HOW TO CONTRIBUTE STORY IDEAS: ideas@ upstatebusinessjournal.com

EVENTS: events@ upstatebusinessjournal.com

NEW HIRES, PROMOTIONS, AWARDS: onthemove@ upstatebusinessjournal.com

November 15, 2013 UPSTATE BUSINESS JOURNAL 31

TIME DESIGNED

The C lassiC © D. YURMAN 2013

®

765 Haywood Road, Greenville, SC 29607 864-297-6458