City of Southlake FY2020 Fire Annual Report

CITY OF SOUTHLAKE

FIRE DEPARTMENT

2020 ANNUAL REPORT

WWW.CITYOFSOUTHLAKE.COM/FIRE

2

FY 2020 ANNUAL REPORT |

CITY OF SOUTHLAKE FIRE DEPARTMENT

contents CHIEF’S MESSAGE

5

ORGANIZATIONAL STRUCTURE

7

DEPARTMENTAL HISTORY

8

FACILITIES & EQUIPMENT

11

2020 ACHIEVEMENTS

12

FINANCIAL OVERVIEW

14

A Y E A R I N R E V I E W 17 EMERGENCY MEDICAL SERVICES

18

COMMUNITY OUTREACH

21

EMERGENCY MANAGEMENT

22

FIRE PREVENTION SERVICES

25

EMPLOYEE TENURE

26

EMPLOYEE AWARDS

27

MISSION statement

CORE values

To provide world-class service

INTEGRITY INNOVATION ACCOUNTABILITY EXCELLENCE TEAMWORK

CITY OF SOUTHLAKE FIRE DEPARTMENT

|

FY 2020 ANNUAL REPORT

3

4

FY 2020 ANNUAL REPORT |

CITY OF SOUTHLAKE FIRE DEPARTMENT

message from The Chief MICHAEL STARR, FIRE CHIEF

The City of Southlake continues to grow and set a bar high for excellence, all the while preserving that small-town feel that makes Southlake a destination for residents, businesses, and visitors. I am honored with the gift of serving as your fire chief for 12 years and have the privilege to submit the southlake fire rescue 2020 annual report for your review. The report that follows summarizes the hard work and dedication of the men and women that make up the city of southlake fire department. You will see a balance of quantitative and qualitative insights that demonstrate our pursuit of providing the highest level of customer service, which includes emergency response, emergency management, and community risk reduction through inspections and education. As we all know, 2020 was a challenging year with covid-19, yet the members of our department continued to explore ways to provide world-class service to our community safely and effectively.

Many times, i have shared with our department, if we are not moving forward or constantly evaluating how to move forward, we are moving backward.

Our department willingly accepts the ever-changing demands of the citizens, the community, and the fire service as a whole.

I am continuously impressed by the passion the personnel of the Southlake fire department bring to the job and their ability to adapt to this dynamic environment. Thank you for allowing us to serve you. It is truly our pleasure and most of all, our honor, to provide emergency services to the city of Southlake.

CITY OF SOUTHLAKE FIRE DEPARTMENT

|

FY 2020 ANNUAL REPORT

5

63 SWORN LINE

7 SWORN STAFF

3 SUPPORT

73 TOTAL PERSONNEL

6

FY 2020 ANNUAL REPORT |

CITY OF SOUTHLAKE FIRE DEPARTMENT

ORGANIZATIONAL

structure

T

he Southlake Fire Department’s leadership team works to manage and coordinate the many complex administrative services of the department including; planning, organizing and directing budget and fiscal policy, payroll, conducting analytical studies; developing, establishing and implementing policies and procedures, recruiting and continuous training.

Fire Chief Administrative Assistant

Emergency Manager

Fire Marshal

EM Specialist

2 Fire Inspectors

Deputy Fire Chief

Battalion Chief EMS/Training

Public Education Officer

Mike Starr FIRE CHIEF

Battalion Chief A Shift

Battalion Chief B Shift

Battalion Chief C Shift

4 Company Officers

4 Company Officers

4 Company Officers

4 Engineers

4 Engineers

4 Engineers

12 Firefighters

12 Firefighters

12 Firefighters

Leadership Team

Kurt Hall

Kelly Clements

Jeremy Blackwell

Michael Leonard

Jason Wise

Trey Porter

DEPUTY FIRE CHIEF OPERATIONS

DEPUTY FIRE CHIEF FIRE MARSHAL

BATTALION CHIEF EMS/TRAINING

BATTALION CHIEF A-SHIFT

BATTALION CHIEF B-SHIFT

BATTALION CHIEF C-SHIFT

CITY OF SOUTHLAKE FIRE DEPARTMENT

|

FY 2020 ANNUAL REPORT

7

SOUTHLAKE FIRE DEPARTMENT

a history

1950

1956

SOUTHLAKE IS INCORPORATED

8

1966

SOUTHLAKE’S FIRST FIRE CHIEF HOWARD MOFFAT APPOINTED

1966

SOUTHLAKE FIRE DEPARTMENT FORMED AS ALL VOLUNTEER FORCE

FY 2020 ANNUAL REPORT |

1970

1969

CHIEF “BOB” STEELE, SOUTHLAKE’S LONGEST STANDING FIRE CHIEF (25 YEARS) IS HIRED

1979

SOUTHLAKE’S JR FIRE DEPT IS ORGANIZED FROM BOYS FROM SOUTHLAKE CARROLL HIGH

CITY OF SOUTHLAKE FIRE DEPARTMENT

1988

SOUTHLAKE FIRE MOVES TO A FULL TIME PROFESSIONAL PAID STAFF

THE POPULATION

we serve

SOUTHLAKE TODAY

THROUGH THE YEARS CENSUS

29,580 POPULATION

9,132

HOUSEHOLDS

POPULATION GROWTH

1956 1960 1970 1980 1990 2000 2010 2015 2025

200 1,033 2,031 2,808 7,065 21,519 26,575 28,290 ~33,339

— 411.5% 98.5% 38.3% 151.6% 204.6% 23.5% 12.7% 11.35%

GOLD PLUS 2019

1990

1999

SOUTHLAKE FIRE BECOMES 1ST DEPT. IN TEXAS ACCREDITED

BY CFAI

2002

SOUTHLAKE’S WEST FACILITY OPENS

2009

DEPT OF PUBLIC SAFETY HEADQUARTERS OPENS

2010

2014

NORTH TRAINING FACILITY OPENS

CITY OF SOUTHLAKE FIRE DEPARTMENT

|

2014

SOUTHLAKE FIRE ACHIEVES ISO-1 RATING

FY 2020 ANNUAL REPORT

2019

SOUTHLAKE FIRE ACHIEVES MISSION LIFELINE GOLD PLUS LEVEL

9

10

FY 2020 ANNUAL REPORT |

CITY OF SOUTHLAKE FIRE DEPARTMENT

FACILITIES &

equipment 1 107ft Pierce Velocity Ascendant

FIRE HOUSE 3 1 100ft Sutphen Aerial Platform

3 Pierce Quantum Engines 1 Reserve Engine

FIRE HOUSE 1 FIRE HOUSE 2

1 Brush Truck

2 Ambulances 1 Reserve Ambulance

1 Command Vehicle ADDITIONAL VEHICLES 1 Brush Truck, Ford 450 1 Rehab Vehicle, Dodge Type 1 Ambulance

1 Medic Cart

FIRE HOUSE 1 / FIRE ADMINISTRATION Located at 600 State Street, Station 1 includes 80,000 sq.ft. In addition to the Fire Station, DPS Headquarters holds Fire Administration, Police, Information Technology, and Municipal Courts.

FIRE HOUSE 2 Located at 2100 West Southlake Blvd, DPS West houses fire station personnel and the Office of Traffic Management.

CITY OF SOUTHLAKE FIRE DEPARTMENT

|

5 Chief Vehicles, Modified Tahoe 1 All Terrain Vehicle 2 Portable Warning Sirens

FIRE HOUSE 3 / TRAINING Located at 100 East Dove Rd., the newest Southlake Fire station also serves as a training facility with multiple classrooms, a theater style auditorium, the DPS indoor firing range and a backup EOC.

FY 2020 ANNUAL REPORT

11

2020

notable achievements

1

COVID-19 Response The City of Southlake Fire Department’s primary concern with the COVID-19 pandemic was the health and safety of our community and members of our team. We have continuously worked with our local, state and federal partners, following advice and directives from the Centers for Disease Control and Prevention (CDC), the Texas Department of State Health Services (DSHS), and the Denton and Tarrant County Health Departments.

The Fire Department worked hard to implement safety procedures for staff reporting to city facilities, including distribution of PPE, sanitizers, cleaning procedures and health screenings.

Emergency Management continues situational reports to keep leadership informed of all changing aspects of COVID-19 response and recovery to include vaccine distribution.

2 12

FY 2020 ANNUAL REPORT |

COVID-19 Testing The firefighter/paramedics worked hard in protecting the most vulnerable population, our seniors, from a growing pandemic. With direction from the EMS Battalion Chief, Fire personnel conducted COVID-19 testing for long term care facility residents and staff, effectively managing 2,000 COVID -19 tests without incident. The testing protocols put in place, helped slow the spread of the coronavirus.

CITY OF SOUTHLAKE FIRE DEPARTMENT

3

Wellness & Safety All firefighters, regardless whether they are career or volunteer, put their own lives at risk to save others in their communities. In addition to the danger of putting out fires, firefighters are at an increased risk for different types health conditions and cancer due to the smoke and hazardous chemicals they are exposed to in the line of duty. There have been multiple studies that show this increased risk for cancer.

As a continuation to our health and safety program we implemented in 2019, the Southlake Fire Department instituted annual in-house Physical Ability Test (PAT). The PAT, consists of tasks which simulate the work carried out by firefighters at emergency incidents. It is used to assess if a firefighter’s level of fitness is suitable for emergency response. The PAT is a highly validated assessment designed specifically to identify individuals who are physiologically capable of tolerating the work-related demands of firefighting.

The department also adopted a stringent health screening process for all fire department personnel. During the screening all elements of health are considered to include cancer screenings, blood work, and x-rays.

“The health and safety of our employees does not happen by accident.”

CITY OF SOUTHLAKE FIRE DEPARTMENT

|

FY 2020 ANNUAL REPORT

13

FINANCIAL

overview

ENSURING FINANCIAL STABILITY

O

ne of Southlake Fire’s goals in 2020 was to maintain financial stability. Through additional strategic initiatives, the fire department was able to make great strides in building a healthy financial foundation to continue to fund the department’s operations. In FY20 Southlake Fire received over $80,000 in grant funding to help achieve the highest standards of safety and security.

Fire Operations

75%

DPS Support

12%

FY2020 Budget $11,006,724

Fire Prevention Fire PU

14

FY 2020 ANNUAL REPORT |

EM B

5%

Ad

min

3%

S

LI

C

ED

1%

CITY OF SOUTHLAKE FIRE DEPARTMENT

4%

A

s stewards of public

resources, we focus on establishing accountability processes and sound financial strategies in order to address current and future financial responsibilities.

CITY OF SOUTHLAKE FIRE DEPARTMENT

|

FY 2020 ANNUAL REPORT

15

6.35 We respond to fires in under

6.35 Minutes 90% of the time, well above industry standards

3,210 Southlake Fire responded to

3,210

calls for service

5 Southlake Fire saved

5 Million in property alone in 2020

45 45 Second EMS Dispatch 90% of the time

21 In 2020 Southlake Fire fought

21 structure fires in other jurisdictions

6 In 2020 Southlake Fire battled 6 Structure fires in the City of Southlake 16

FY 2020 ANNUAL REPORT |

CITY OF SOUTHLAKE FIRE DEPARTMENT

2020

statistics structure fire locations

T

he City of Southlake Fire Department combines resources from jurisdictions throughout North Central Texas to ensure that first responders will arrive as quickly as possible to all emergency calls. As a participating member in the North East Fire Department Association (NEFDA), the citizens of Southlake have access to the resources of 14 other jurisdictions. Southlake Fire promotes an aggressive fire prevention program and stringent fire code which helps to mitigate most major structure fires within the boundaries of the City.

CITY OF SOUTHLAKE FIRE DEPARTMENT

|

FY 2020 ANNUAL REPORT

17

EMERGENCY

medical services MEDICAL CALLS

TRAUMA CALLS

29% SUCCESS RATE

Well above the National Average of 12% for out-of-hospital cardiac arrest per American Heart Association

58%

Return of spontaneous circulation (ROSC) is resumption of sustained perfusing cardiac activity associated with significant respiratory effort after cardiac arrest. Signs of ROSC include breathing, coughing, or movement and a palpable pulse or a measurable blood pressure.

ROSC The Southlake Fire Department achieved the 2020 Mission: Lifeline EMS Gold Plus level recognition award presented by the American Heart Association for the second year in a row. This is the highest level of recognition related to pre-hospital cardiovascular care available to EMS providers nationwide.

18

FY 2020 ANNUAL REPORT |

CITY OF SOUTHLAKE FIRE DEPARTMENT

EMS/FIRE TRAINING HOURS EMS/Fire Training Hours 18000 16000 14000 12000 10000 8000 6000 4000 2000 0

2016

2017

2018

Fire Training

EMS Training

2019

2020

Professional Development

“Do not train until you get it right, train until you cannot get it wrong!”

CITY OF SOUTHLAKE FIRE DEPARTMENT

|

FY 2020 ANNUAL REPORT

19

20

FY 2020 ANNUAL REPORT |

CITY OF SOUTHLAKE FIRE DEPARTMENT

ADAPTING

safety education in a pandemic T

he pandemic of 2020 brought about many changes in the world of public safety education. In a time before COVID-19, we invited our community to the fire station for tours, we had expecting families stop by to have their car seats installed, we had citizens attend CPR class, children were excited to ride to school in a fire engine and participate in Fire Department outreach events, and the list could go on and on.

I

n 2020 our team had to adapt to restrictions that came along with the pandemic and continue to provide education public on safety topics. Quickly we adapted by going virtual with our station tour, created memories with our virtual story time, and created a Candy Caravan where participants could drive through and receive their candy through a touchless candy dispenser for Halloween. We are hoping that 2021 brings people back to the station, but if not we will continue to be creative and create virtual options.

Virtual Station Tour

Child Safety Video

We were able to go virtual with our station tour via a video produced by Brad Uptmore.

It also helps to have a professional performer like Jon Angeles to lead the tour and show our community a day in the life of a rookie firefighter.

Promoted our child passenger safety program in a PSA. Most programs have gone virtual our department has been doing in person installs since June and during the year assisted with installing 243 car seats.

Candy Caravan

Story Time at the Station

Adapted our annual Trunk of Treat to a drive thru event with a touchless firehose candy dispenser.

We were able to take our story time virtual with the help of Lieutenant Davis and our very own Dragon.

WE STILL TOOK OUT THE TRASH The City of Southlake partners yearly with Fort Worth Environmental, Expanco Documents, Republic Waste and Texas Recovery Systems to provide a way for citizens to dispose of household hazardous waste, documents and electronics in a safe and environmentally conscious way.

This years Crud Cruiser event disposed of 40,378 pounds of waste, 12,998 pounds of paper and 11,624 pounds of electronics.

CITY OF SOUTHLAKE FIRE DEPARTMENT

|

FY 2020 ANNUAL REPORT

21

virtual eoc response An Emergency Operations Center, (EOC) is a hub of activity during incident response; a location where EOC staff gather and manage incident response and recovery. The common functions of the EOC is to collect, gather and analyze data; make decisions that protect life and property, maintain continuity of the organization, within the scope of applicable laws; and disseminate those decisions to all concerned agencies and individuals.

Responding to the large-scale incident, COVID-19, the EOC and it’s members had to switch to a virtual platform due to social distancing and health and safety concerns. Communication through virtual meetings has changed the way EOC members interacted in order to maintain an effective and coordinated response.

public health The year 2020 has been the year for public health. Southlake relies on Tarrant County Public Health for information and guidance. This relationship was crucial during COVID-19.

Southlake Office of Emergency Management was able to successfully navigate relationships with Tarrant and Denton County Public Heatlh and the Texas Department of State Health Services to effectively respond to COVID-19.

They City has also instituted the www. protectsouthlake.com page in order to communicate the most current COVID-19 information, case data, and city response actions.

vector control The vector program for the City is coordinated through emergency management. This year the city set 135 traps between April and November with 24 returning positive for West Nile Virus, and responded to 25 citizen concerns or reports of standing water. Along with response, a coordinated public education campaign for mosquito reduction and responsibility was launched in order assist the community understanding the vector program and personal responsibility.

22

FY 2020 ANNUAL REPORT |

CITY OF SOUTHLAKE FIRE DEPARTMENT

T

he secret of crisis management is not

the good versus the bad, it is preparing for, and preventing the bad from getting worse.

CITY OF SOUTHLAKE FIRE DEPARTMENT

|

FY 2020 ANNUAL REPORT

23

24

FY 2020 ANNUAL REPORT |

CITY OF SOUTHLAKE FIRE DEPARTMENT

FIRE PREVENTION

services ENSURING A SAFER ENVIRONMENT

T

he Fire Marshal’s office plays a pivotal role in maintaining the safety mission of the department and strives to develop proactive risk management awareness through plan review, fire inspections, code enforcement, as well as fire investigations. The mission of the Southlake Fire Department Fire Marshal’s Office is to protect our community from the perils of fire, explosions and other hazardous conditions.

4,124

Fire Inspections completed for FY 2020

CERTIFICATE OF OCCUPANCY

7.2%

NEW CONSTRUCTION

13%

ANNUAL BUSINESS

29.7%

HIGH HAZARD

8.3%

PRE-FIRE

41.8%

535

342

298

NEW CONSTRUCTION

HIGH HAZARD*

CERTIFICATE OF OCCUPANCY

1224 ANNUAL BUSINESS

1725 PRE-FIRE

*A high-hazard inspection is one in which there is potential for a large number of lives lost or dollar value economic loss to the community

CITY OF SOUTHLAKE FIRE DEPARTMENT

|

FY 2020 ANNUAL REPORT

25

DEDICATED years of service administration Michael Starr Jason Wise Michael Leonard Trey Porter Kelly Clements Jeremy Blackwell Lorna Boudreaux Kurt Hall Amanda Meneses Michael Steeves

23 23 23 21 20 16 4 3 3 <1

fire lieutenants Kevin Hornick Clif Altom Marshall Urbanosky KJ Vannatta Joe Crowder Bryan Thomas Ryan Sessums Ricky Davis Chris Brown Michael Fruci Frank Molinets Robert McCallion

34 29 24 21 20 19 19 15 14 13 11 10

driver/engineer Van Wakefield Tony Peyton Randy Mudd Jason Moloney Paul Cook Brent Nobile Daniel Massengale Jimmy Elliott Joshua Bors John Adams Daniel Lyons

26

FY 2020 ANNUAL REPORT |

24 23 17 17 14 13 8 7 7 6 4

prevention services Renni Burt Angie Lopez Stewart Clark

30 6 2

fire fighter/paramedic James Corbin Ray Faglie Russell Brown Josh Baker Cory Teague Kevin Barry Jon Casey Rodger Peebles Joshua Brady John Adams Cody Brazelton Chase Sanderson Johnathan Jackson Hunter Littrell Mathew Roop Steven Tanner Billy Vogler James Stone Chris Horne John Hurley Nicolas Miles Daniel Miller Cody Pierson Alfredo Del Valle David Hill Rogelio Segundo John Angeles Steven Carel David Ruble Tyler Moran Tanner Yeaman Greyson Cox Cameron Jackson Justin Hanley Cully Hicks Caleb March Ryan Steinkirchner

23 23 11 7 7 7 7 7 7 6 6 6 6 6 6 5 5 5 4 4 3 3 3 3 3 2 1 1 1 1 <1 <1 <1 <1 <1 <1 <1

CITY OF SOUTHLAKE FIRE DEPARTMENT

Nic Miles

Bryan Thomas

Nic Miles

DIRECTOR’S AWARD

CUSTOMER SERVICE AWARD

FIREFIGHTER OF THE YEAR

Robert McCallion

Greyson Cox

OFFICER OF THE YEAR

ROOKIE OF THE YEAR

Renni Burt

Kelly Clements

Ricky Davis

Robert McCallion

TENURE - 30 YEARS

TENURE - 20 YEARS

TENURE - 15 YEARS

TENURE - 10 YEARS

JW Stone

Steven Tanner

TENURE - 5 YEARS

TENURE - 5 YEARS

28

FY 2020 ANNUAL REPORT |

CITY OF SOUTHLAKE FIRE DEPARTMENT