MESSAGE FROM THE CHIEF
As we enter a new year, I am honored to present the Sherman Police Department’s 2025 Annual Report. It is a privilege to serve a city defined by its resilience, its unity, and its unwavering commitment to one another. Reflecting on the past year, I am proud of the progress we have made and the partnerships that continue to strengthen the foundation of public safety in Sherman.
Our officers and staff have demonstrated exceptional professionalism and dedication throughout the year. Their service—whether responding to emergencies, supporting individuals in crisis, or maintaining a visible presence in our neighborhoods—reflects a deep commitment to safeguarding the wellbeing of every resident. Their efforts are reinforced by the trust, cooperation, and engagement we receive from the community, and for that, we are sincerely grateful.
In 2025, we continued to advance our initiatives in community policing, mental health crisis response, and crime prevention. We have embraced new technologies, enhanced our training programs, created new partnerships and implemented strategies designed to meet the evolving needs of a growing city. These efforts reflect our ongoing responsibility to provide effective, transparent, and community centered policing.
We also recognize that continuous improvement is essential to our mission. We remain committed to listening to your concerns, learning from our experiences, and strengthening the relationships that guide our work. Your feedback and involvement play a vital role in shaping the direction of our department.
I extend my deepest appreciation to our officers, civilian staff, city leadership, and the many community partners who support our mission each day. Sherman is stronger because of your dedication, collaboration, and shared commitment to safety and service.
As we move forward into 2026, we will continue working together to build a community that is safe, welcoming, and prepared for the future. It is an honor to serve you, and I look forward to the progress we will achieve in the year ahead.
CHIEF JASON JEFFCOAT
MISSION STATEMENT
The Sherman Police Department is committed to protecting the public from harm while maintaining trust and building confidence within the community.
OUR VALUES
Integrity
Compassion
Professionalism
Fairness/Equality
Loyalty
Leadership
Courage
Teamwork
SHERMAN POLICE ORGANIZATION
Operations Bureau
Custodian
Recruiting
RECRUITMENT AND TRAINING
Ongoing attempt to staff the Department positions through aggressive recruiting techniques.
17,008
1,002
PATROL BUREAU
The Patrol Division is the largest and most visible section of the Department. Patrol officers are responsible for a wide range of essential police functions, including responding to calls for service, conducting criminal investigations, investigating traffic accidents, and proactively patrolling their assigned geographic areas.
The Patrol Division operates across four (4) patrol shifts, each supervised by two (2) sergeants. Overall command of the Patrol Division is provided by two (2) Patrol Lieutenants and one (1) Assistant Chief of Police.
In addition to their primary patrol responsibilities, many officers serve in specialized assignments such as the Special Response Team (SRT), Critical Accident Investigation Team (CAIT), Field Training Officers (FTO), and K9 Handlers.
Patrol Stats
K9 Unit Stats
The Motorcycle Unit also plays a vital role within the Patrol Division. Its functions include traffic enforcement, patrol duties, escorts, public relations, and participation in parades. The mobility and maneuverability of motor units allow officers to navigate heavy traffic efficiently, respond to incidents more quickly, and access areas that are not readily accessible to standard patrol vehicles.
In May 2025, the Sherman Police Department selected Officer Adrian Johnson to serve as a canine handler, joining current handler Officer Chad Johnson and K9 Spy. Officer Johnson attended a 12-week canine handler certification course with his assigned partner, K9 Sergies, a Belgian Malinois. Following successful completion of the program, Officer Johnson and K9 Sergies were deployed to operational status in September 2025.
During the remainder of the calendar year, Officer Chad Johnson with K9 Spy and Officer Adrian Johnson with K9 Sergies conducted a total of 119 open-air sniffs and were instrumental in the seizure of approximately 1,158 grams of methamphetamine from the streets of Sherman. Both K9 teams also provided critical support to the Special Investigations Unit (SIU), assisting with numerous targeted traffic stops and the execution of search warrants, significantly enhancing the department’s narcotics enforcement efforts. Deployments
CRIMINAL INVESTIGATION DIVISION (CID)
The Criminal Investigation Division (CID) is responsible for the investigation of felony offenses and cases requiring extensive follow-up beyond the initial response. CID includes the Family Services section, which specializes in crimes against children and manages sex offender registration. CID detectives and criminalists operate with a rotating on-call schedule, ensuring 24/7 availability for the response to major crimes and critical incidents.
Criminalists work alongside detectives to support investigations through evidence collection, documentation, analysis, and preservation. This coordination helps maintain investigative efficiency and ensures evidence is properly handled throughout the investigative process.
Crimes
Against Persons Property Crimes
SPECIAL INVESTIGATIONS UNIT (SIU)
The Special Investigations Unit (SIU) primarily focuses on controlled substance enforcement, while also supporting other cases that require specialized coordination and resources. SIU detectives often work with other local, state, and federal agencies on regional task force operations that require specialized, multiagency coordination. While these investigations may extend beyond city limits, they are pursued based on a direct connection to criminal activity impacting the City of Sherman.
SPECIAL RESPONSE TEAM (SRT)
The Special Response Team (SRT) was activated two times in 2025. The first of the two incidents was a high-risk search and arrest warrant pertaining to an ICAC Investigation. Both suspects were shown to have weapon charges and violent tendencies. The second incident was a hostage / barricaded subject in Denison, TX in which the team was requested to take over the scene of an armed hostage / barricaded person. All incidents were successfully resolved without injury or loss of life to any person(s).
SRT conducted 96 hours of monthly training and obtained an additional 452 training hours from outside training sources to include precision rifle, basic swat and basic sniper schools, and armored vehicle applications.
High-Risk Search & Arrest Warrants 2 Narcotics Search Warrant 0 Total Activations 2 528
Training Hours
SUPPORT SERVICES Communications
1,068 Training Hours
The Emergency Communications Center (ECC) remains committed to innovation, new approaches, relevant continuing education, and effective time management. Our dedication to providing exceptional service to our community and emergency responders has never wavered. This year has brought many changes, allowing us to enhance the experience for the citizens of Sherman, as well as those who travel through or spend time in our city, in both emergency and non-emergency situations. These developments have strengthened our commitment to excellence.
Last year, we announced that our ECC could receive pictures and videos via 911. A new development allows us to initiate text conversations for non-emergency situations, enabling the sharing of information, pictures, and videos. This change has proven to be very helpful.
We are also proud to announce that this year, we have enhanced our 911 service by implementing an advanced Artificial Intelligence platform. This technology not only transcribes our phone calls for greater clarity but also automatically translates over 60 languages. This groundbreaking improvement saves valuable time. Previously, we spent critical moments waiting for a human translator, and additional time for that translator to relay information. Now, we receive vital information in real-time.
The service to callers who speak foreign languages has improved significantly; in fact, it has become more efficient. Instructions, questions, and guidance are verbally delivered to the caller in their native language, ensuring a seamless and easily understood process. The benefits do not stop there. When a caller speaks to us in their native language, their speech is automatically translated into English for our Communications team to process. Services like these reflect our commitment to effectively serving our community.
These hours include mandated courses for TCOLE Telecommunicator licenses and Emergency Medical Dispatch (EMD) certifications, leadership training, and continuing education for both TCOLE and EMD; to include detailed protocol reviews, effective communication with neurodivergent callers, mental health training for dealing with traumatic situations, essential communication and interpersonal skills, and effective performance during low-occurrence/high-priority situations.
The National Emergency Number Association (NENA) standard is for 90% of all 911 calls to be answered within 15 seconds. The 2025 Sherman Police Department average is 97 .13% answered in 10 seconds or less, with 100% being answered in less than 20 seconds 97% Response in under 10 seconds.
SUPPORT SERVICES
Property and Evidence Records
The Property and Evidence Division manages the collection, storage, and lawful disposal of property and evidence in adherence to legal requirements. This includes ensuring all items are securely stored, handled and disposed of according to state law and department procedures. We are committed to maintaining the integrity of the evidence handling process and ensuring the lawful disposal of items no longer needed for investigations. Property and Evidence also collect, stores, and works with the DEA for proper destruction of prescription medication. Currently we are housing over 23,000 items of evidence. In 2025, we were able to destroy and release 8,372 and 351 items respectively.
Items Received 2,446
Items Disposed 8,372
Items Released 351
The Records Division staff consists of one supervisor and three record specialists which have experienced some changes in personnel as a long-time employee retired and the training of new employees. Our statistics show a decrease in case filings with the changes in personnel, but the overall numbers of cases have remained about the same as the previous year. We consistently and proficiently handle all case filings, police public information requests, intergovernmental requests, background checks, and review of accident reports.
Sherman Animal Shelter 2025 Annual Report
Throughout 2025, the Sherman Animal Shelter demonstrated continued resilience, adaptability, and commitment to animal welfare and public service, even while operating through extensive facility renovations and leadership transitions.
Animal Services responded to a total of 3,074 calls during the year, reflecting the ongoing demand for animal control services within the community. The shelter received 1,176 dogs and 1,065 cats in 2025. Despite challenges related to intake volume and limited space during remodeling, staff achieved strong placement outcomes through adoption and rescue partnerships.
A total of 384 dogs and 361 cats were adopted during the year. Rescue transfers showed substantial growth. In 2025, 370 dogs were transferred to rescue, representing an approximate 33% increase in dogs sent to rescue compared to the previous year. Cat transfers to rescue increased significantly, with 251 cats transferred, reflecting an approximate 173% increase year over year. These gains highlight the shelter’s continued expansion of lifesaving rescue partnerships.
Public Safety Assistants
The Department’s Public Safety Assistants (PSAs) serve as a vital, forward-facing component of the agency. In addition to greeting and directing visitors, PSAs enhance the efficiency of the Patrol Division by documenting calls for service and submitting offense reports that do not require an immediate response of a patrol officer.
PSAs also play a key role in parking enforcement, answering and directing phone calls, and providing citizens with guidance on various Department processes.
In 2025 alone, PSAs completed 846 offense reports and follow-ups, reducing the workload on patrol officers and allowing more focus for higher-priority calls. PSAs had 3,093 lobby contacts in addition to issuing 1,347 parking citations. PSAs contribution to the department not only improves response times for critical incidents but enhances overall service to the community.
1,347 Citations
846 Reports
3,093 Lobby Contacts
Spay and neuter efforts remained a major focus in 2025, with a total of 1,388 surgeries completed. This reflects an approximate 28.6% increase over the previous year. These efforts continue to play a critical role in reducing pet overpopulation and improving long-term outcomes for animals in the community.
The shelter underwent extensive interior upgrades throughout the year. Renovations included a complete redesign of the front lobby, offices, break room, and locker room areas. New epoxy flooring was installed throughout these spaces, along with a new stainlesssteel front desk. These improvements significantly enhanced the shelter’s ability to maintain sanitation and prevent the spread of disease, as the updated materials are easier to disinfect and maintain.
In late May, the shelter welcomed a new supervisor, Jennifer Petrucelli (JP). JP assumed leadership during one of the most challenging periods of the year, overseeing daily shelter operations throughout the remodeling process. Despite limited space and ongoing construction, she maintained a positive and steady
leadership approach, ensuring that both the public and the animals continued to receive high-quality care. Her fresh perspective and commitment to improving shelter operations have been a valuable addition to the team.
Overall, 2025 was a year marked by growth, transition, and continued dedication by Animal Services staff. Through high call volume, major facility improvements, and expanded lifesaving efforts, the Sherman Animal Shelter remained focused on its mission to protect public safety and provide compassionate care for animals in need.
2025 Stats
COMMUNITY EVENTS 2024
February – Retirement of City Manager Robby Hefton
The Sherman Police Department attended a retirement celebration honoring City Manager Robby Hefton in recognition of his service to the City of Sherman. With the support of the Sherman Police Association, the department presented Mr. Hefton with a Glock 48 and presentation box as a token of appreciation.
March – Citizen’s Police Academy
The Sherman Police Department welcomed the 13th class of our Citizen’s Police Academy (CPA) during the spring, followed later in the year by our 14th class in the fall. The CPA offers community members an inside look at departmental operations through hands-on instruction in areas such as Patrol, Criminal Investigations, Special Response Team, K9 operations, and use-offorce scenarios. Participants also had the opportunity to complete a ride-along with an officer, providing real-world insight into daily law enforcement duties.
May – Back the Badge Golf Tournament
The Sherman Police Department participated in the 8th Annual Back the Badge Golf Tournament, held this year at Tanglewood Golf Resort. Proceeds from the tournament support law enforcement families during times of need. We extend our sincere thanks to Nautilus Family Fitness and Byrne Construction, who once again sponsored our teams and continued their strong support of the law enforcement community.
May - Special Olympics Texas
In May, members of the Sherman Police Department, including both officers and civilian staff, volunteered throughout the weekend at the Special Olympics Texas held in Melissa, Texas. Personnel assisted with opening ceremonies and athlete support, helping ensure a positive and successful experience for participants and families. The department was proud to support this event and contribute time and service in support of athletes across the region.
June – Sherman PD Summer Youth Camp
The Sherman Police Department hosted our annual Summer Youth Camp, welcoming both middle school and high school students from the community. Campers received classroom instruction and hands-on experiences covering a variety of topics, including Patrol operations, Criminal Investigations, Special Response Team, and K9 demonstrations. A highlight of the camp was a mock scenario that allowed participants to apply what they learned in a realistic, team-based setting.
JULY – Tip-a-Cop
The Sherman Police Department participated in the annual Tip-ACop fundraiser held at Texas Roadhouse to benefit Special Olympics Texas. Officers and department staff volunteered their time to accept donations from community members, while the Sherman Fire Department participated on the following night. Together, the two agencies raised a total of $6,587 in support of Special Olympics Texas and its athletes.
AUGUST – Back to School Bash
The Sherman Police Department was proud to participate in the Back to School Bash hosted by Beyond the Walls Outreach at Kidd Key Park. Officers distributed more than 200 backpacks filled with school supplies to local students. The backpacks and supplies were purchased using funds obtained through drug seizures, allowing those resources to be redirected back into the community.
OCTOBER – National Night Out
The Sherman Police Department hosted our second nationally registered National Night Out event, continuing our commitment to strengthening community partnerships. More than 35 local organizations participated as vendors, and the event saw a strong turnout from community members. National Night Out provided an opportunity for residents, officers, and partner organizations to connect in a positive, family-friendly environment.
OCTOBER – Fright Fest
Fright Fest remained a community favorite and saw continued growth this year, featuring more than 60 vendors, live entertainment, and plenty of candy. The event welcomed approximately 2,000 attendees, making it one of the largest turnouts to date. A special thank you goes to Sherman ISD and the Sherman ISD Police Department for their continued support and partnership in making this event possible.
DECEMBER – Blue Santa
The Sherman Police Department continued our annual Blue Santa program in partnership with local nonprofits. Members of the department worked together to ensure children and families received gifts, helping make the holidays a little brighter for those in need.
AWARDS AND COMMENDATIONS
THE SHERMAN POLICE DEPARTMENT IS COMMITTED TO PROTECTING THE PUBLIC FROM HARM WHILE MAINTAINING TRUST AND BUILDING CONFIDENCE WITHIN THE COMMUNITY.