Northern Connect - Resource Directory

Page 1


Emergency numbers:

• For immediate threats to your safety call: 000 or for non-immediate threat call police on 131 444.

• For homelessness support call Homeless Connect:1800 003 308 or ANWHA: 1800 569 086

• If you are experiencing or at risk of family and domestic violence and/or sexual assault call: RESPECT:1800 737 732

• Domestic Violence Crisis Line: 1800 800 098

• For 24/7 crisis counselling call lifeline: 13 11 14

• Kids helpline: 1800 551 800

• Mental Health triage 24/7: 13 14 65

• Healthcare direct: 1800 022 222

Online Databases

Ask Izzy Online Services Directory

Ask Izzy is a services directory that you can use to find the exact support you need. All you need is an internet connects. Find the help you need, now and nearby.

www.askizzy.org.au

Affordable SA

Affordable SA is a services directory that you can use to find the exact support you need. All you need is an internet connects. Find the help you need, now and nearby.

www.affordablesa.com.au

Aboriginal and Torres Strait Islander Supports

1. Aboriginal Family Support Services

Provides a range of support for First Nations families, including foster care, residential care, community safety and wellbeing, connection to culture, gambling support, Aboriginal Kinship Care, Stronger Families, Youth Accommodation, NDIS Services, Elder Care and Tirka Tirka, a regional youth accommodation service.

Phone: 8205 1500

Website: https://www.afss.com.au/

2. Incompro Cultural Services

NDIS services, Disability programs, youth programs and employment support.

Location: Shop 7, 41 Bagsters road, Salisbury North

Phone: 7324 5072

Website: www.incompro.com.au

3. Kurlana Tampawardli

Housing and return-to-country support for those visiting Adelaide from remote communities, and for tenants of Housing SA. Short term crisis accommodation, transitional housing, community outreach services, returning to country assistance and case management support.

Phone: 8202 5610

Website: https://www.unitingcommunities.org/service/aboriginalservices/kurlana-tampawardli

4. KWY Aboriginal Corporation:

Services Include Domestic and Family violence support, child protection, kinship care, disability and education.

Phone: 8377 7822

Website: https://www.kwy.org.au/

5. Mob Strong Debt Help

Mob Strong Debt Help is a free nationwide legal advice and financial counselling service for Aboriginal and Torres Strait Islander people. Provides information surrounding consumer financers (such as credit cards, pay day loans and car loans), banking, debt recovery, and insurance (including car, home, life and funeral insurance).

Times: Monday to Friday 9am-4pm

Phone: 1800 808 488

Website: https://financialrights.org.au/getting-help/mob-strong-debt-help/

6. Nunkuwarrin Yunti

GP and Health Workers on site, psychiatrist and dietician.

Location: 28-30 Brady Street, Elizabeth Downs

Phone: 8254 5300

Website: https://nunku.org.au/

7. SMS4DeadlyDads

SMS4DeadlyDads is for Aboriginal and Torres Strait Islander dads, supporting them in their role as fathers and fathers-to-be and increases awareness of their influence on baby’s brain development.

Phone: 02 4921 6401

Website: https://www.sms4dads.com.au/deadly-dads/

8. Warrondi Engage and Link Day Program

Warrondi Engage and Link (WEL) Day Program is a non-residential alcohol and other drug program. Counselling and case management available, recreational activities include gym, art, music monthly social outings.

Phone: 8212 1215

Website: https://www.salvationarmy.org.au/locations/southaustralia/towards-independence/warrondi-engage-and-link-dayprogram/#:~:text=Warrondi%20Engage%20and%20Link%20Day%20Program% 20also%20known,approach.%20This%20is%20activities%20in%20a%20safe%20s pace.

9. Watto Purrunna Aboriginal Primary Health Care Services

Aboriginal and Torres Strait Islander health care provider. Provides podiatry, speech pathology, diabetes education, social work support, endocrinology, GP services, Alcohol and Other Drug support, Occupational Therapy, Dietetics, Traditional Healing, Counselling, nutrition education, advocacy and group programs. All services Free.

Location: Cnr Oldham & Mark Roads Elizabeth Vale 5112

Time: Monday – Friday 9am-5pm

Phone: 8182 9206

Website: https://www.sahealth.sa.gov.au/wps/wcm/connect/Public+Content/S A+Health+Internet/Services/Health+Services+For/Aboriginal+health+ser vices/Watto+Purrunna+Aboriginal+Primary+Health+Care+Service

Accessible Changing Facilities

1. Edinburgh Reserve

In Edinburgh Reserve Playground. Requires MLAK key, has shower.

Location: 15 Edinburgh Road Modbury SA 5092

2. Fremont Park Changing Places

Located adjacent to all abilities play space, via carpark 1. Requires MLAK key, has shower.

Location: Yorktown Road & Main North Road Elizabeth East 3112

Phone: 8256 0333

3. Salisbury Community Hub

Fully accessible bathroom and adult changing facility with lift. Does not need a MLAK key.

Location: 34 Church Street Salisbury 5108

Times: Monday Tuesday Wednesday Friday 8:30am-5:30pm

Thursday 8:30am-7pm, Saturday 9:30am-3:30pm

Sunday 11am-2pm.

Cost of Living Support

1. Ambulance Cover – SA Ambulance Service

Yearly cover for ambulance calls, will ensure calling an ambulance won’t cost in the moment. Reduced rates for concession card holders.

Phone: 1300 136 272

Website: www.saambulance.com.au

2. Continence Aids Payment Scheme

Federal Government scheme that provides a payment to assist eligible people who have permanent and severe incontinence to meet some of the cost.

Phone: 1800 239 309

Website: www.health.gov.au

3. Disability Parking Permit

Australian disability parking permits allow a vehicle to be parked in spaces where the international symbol of access is displayed. Must have a permanent physical impairment or a temporary impairment that is likely to continue for more than six months.

Phone: 131 084

Website: https://www.sa.gov.au/topics/driving-andtransport/disability/disability-parking-permit

4. Emergency Electricity Payment Scheme

Provides emergency payment to help electricity customers in financial hardship, available once every 2 years. Paid as a credit directly onto the electricity account. Requires connection to financial counsellor. Website: www.ndh.org.au

5. Essential Medical Equipment Payment

Assists individuals with costs related to essential medical equipment or necessary heating and cooling due to medical conditions.

Website: www.humanservices.gov.au

6. Glasses SA

Glasses SA helps south Australians obtain low-cost glasses or for those with serious eyes conditions, no cost contact lenses. Requires concession cards. Phone: 1300 762 203

Website: https://www.sa.gov.au/topics/care-andsupport/concessions/health-concessions/glassessa/optometrists

7. L2P

Driving support, volunteers supporting with hours. Cannot sign off competencies but supports in developing hours and confidence.

Phone: 0404 178 126

Website: https://l2p.today/

8. Northern Adelaide Waste Management Authority

Bin collection, hard rubbish collection and waste disposal

Location: 71-75 Woomera Avenue Edinburgh SA 5111

Time: Monday to Friday 8:30am-4:30pm

Website: https://www.nawma.sa.gov.au/

9. Orange Sky Laundry Service and Shower Service Fee mobile laundry and shower service for people experiencing homelessness.

Location: 8 Lanford Drive Elizabeth Times: Wednesday 5pm-7pm Sunday 10am-1pm

Website: https://orangesky.org.au/our-locations/

10. Share the Dignity

Share the Dignity Vending Machine located in the female toilets on the ground floor of the Stretton Centre library that will dispense free period packs containing 6 tampons and 2 sanitary pads.

Machine Location: Stretton Centre Library (Ground Floor) 307 Peachey Road, Munno Para, SA 5115

Website: www.sharethedignity.org.au

11. The Hive Community Resource Hub

The Hive Community Resource Hub, provides financial support and information, learning and borrowing resources as well as practical workshops and services around household costs and maintenance, gardening and food security.

Location: 380 Waterloo Corner Road Burton SA 5108

Website: https://www.salisbury.sa.gov.au/community/communitycentres/burton-community-hub

Phone: 8487 1820

Culturally and Linguistically Diverse Supports

1. Anglicare SA Newly Arrived Youth Support (NAYS)

The Newly Arrived Youth Service (NAYS) works with newly arrived young people and their families who have recently moved to Australia within the last five years. The service offers free and confidential support, family mediation and access to other support services.

Phone: 8305 9400

Location: The Magdalene Centre, 82 Gilbert Adelaide

Website: https://anglicaresa.com.au/young-people/newly-arrived-youngpeople/

2. Australian Refugee Association

Supports newly arrived communities and individuals. Provides Financial Counselling, particularly with utility bills. Can also assist with filling forms. Supports with health, migration, youth, community connection, employment, family safety, form filling and more.

Location: Ann Street Salisbury SA 5108

Time: Monday to Friday 9am-5pm

Phone: 8354 2951

Website: https://www.australianrefugee.org/

3. Magwi Development Agency Australia (MADAA)

Offers transport support upon inquiry of material aid of bus tickets and support learning how to use public transport.

Location: 91 John Street Salisbury SA 5108

Time: Monday to Friday 9am-4pm

Phone: 0434 748 439

Website: https://www.madaa.org.au/

4. MYSA’s Driving Youth to Employment

Learner Driver Program developed to support young people from refugee and migrant backgrounds the opportunity to learn to drive. People under the age of 35, receive 10 45 minutes to 1-hour lessons with a qualified Motor Driving Instructor. Participants will then be paired with a volunteer for further support.

Phone: 8210 085

Website: www.mysa.com.au

5. Salisbury Migrant Resource Centre

Bill assistance and other forms of assistance.

Location: 28 Mary Street Salisbury

Time: Monday- Tuesday for appointments

Phone: 8256 5700

Website: www.amrc.org.au

6. STTARS

Culturally sensitive service to promote the health and wellbeing of people who have been tortured or who have suffered refugee related trauma prior to migrating to Australia. Includes physical, psychological and social needs.

Location: 30 Gawler Street Salisbury SA 5108

Phone: 1800 773 520

Website: www.sttars.org.au

Disability Rights and NDIS Information

1. Advocacy for Disability Access and Inclusion Inc

Supports Individuals living with disability to build capacity and participate in decision making. Advocacy service, Phone: 8340 4450

Website: https://advocacyfordisability.org.au/

2. Brain Injury SA

Supports families and individuals with an Acquired Brain Injury, advocacy service.

Phone: 8217 7600

Website: https://braininjurysa.org.au/

3. Citizen Advocacy South Australia Inc creates and supports intentional, sustainable relationships between vulnerable. people with intellectual disabilities and suitable members of the community for the specific purpose of enhancing quality of life for people with disability. Phone: 8410 6644

4. Disability Advocacy and Complaints Service of South Australia Inc

Free information and support organisation for people with disabilities, their families and carers.

Website: https://dacssa.org.au/

5. Disability Rights Advocacy Service

Safeguarding and promoting the rights and interests of people with disability, their families and carers.

Phone: 8351 9500

Website: https://www.citizenadvocacysa.com.au/

6. Independent Advocacy SA inc

Works with people with intellectual disability who are marginalised and at risk of violence, abuse, neglect and exploitation. Advocacy service and strategic conversations.

Phone: 8232 6200

Website: https://independentadvocacysa.org.au/

Domestic and Family Violence and Safety

1. 1800Respect

National domestic, family and sexual violence. Provides confidential service online and via phone.

Time: 24/7

Phone: 1800 737 732

Website: https://www.1800respect.org.au/

2. Escabags

Escabags is an Australian registered charity who distribute “escape bags” for victims fleeing domestic and family abuse. Their ‘Escape Bags’ are not gender-specific and, by providing two variations, ‘Parent and Child’ and ‘Single Adult’, they proudly cater for ALL victims of abuse.

Website: https://escabags.org/

3. Escaping Violence Payment – Uniting Communities

The Escaping Violence Payment (EVP) program offers vital financial assistance to individuals over 18 who have recently experienced intimate partner violence, undergone changes in living situations, and are facing financial stress. Also provides time limited support including case work, and assistance in accessing support services.

Phone: 1800 387 387

Website: www.unitingvictas.org.au

4. Financial Independence Hub – Good Shepperd

Financial Independence Hub is a free confidential on-going support for people who have experienced financial abuse. You do not need to be an Australian resident to access this service.

Phone: 1300 050 150

Time: Monday – Friday 5:30am-5:30pm

Website: https://goodshep.org.au/services/fih/

5. Migrant Women’s Support Program

Women’s Safety Services SA offers a specific service for women of diverse cultural and linguistic backgrounds who are in unsafe relationships. The Migrant Women’s Support program is responsive to culturally sensitive needs, conducts risk assessments, safety management, information, advocacy, and refers to, and engages with other relevant service.

Phone: 8152 9260

Website: https://womenssafetyservices.com.au/

6. Safe Pets Safe Families

Supports with fostering and boarding services for pets whilst their family escape domestic violence. Also provides a pet food bank, toy supports and dog jackets. Also provides free pop-up vet clinic for people experiencing homelessness.

Location: 4,2-4 Marker Avenue Marleston, SA 5033

Phone 0490 818 879 (Crisis)

Website: https://safepetssafefamilies.org.au/

7. Women’s Safety Service SA

Support for Women and their children experiencing domestic violence.

Phone: 1800800098

Website: https://womenssafetyservices.com.au/

Food and Material Aid

1. Anglicare

Provides emergency assistance through food, pharmacy vouchers for prescribed medication, blankets and other linens.

Location: Elizabeth Clocktower, Playford Blvd

Time: Monday to Friday 9am-12pm

Phone: 1800 061 551

Website: https://anglicaresa.com.au/

2. Cos, We Care

Provides emergency relief for homeless and vulnerable populations in the north, including meals, toiletries and clothing.

Location: Freemont Park, Yorktown Road Elizabeth

Times: Saturdays 7:30am – 8:30am

Phone: 0478 037 284

Website: https://coswecare.org.au/#ourteam

3. Faith Works

Gives away free food.

Location: One life Church, 13 Ormby Ave Parafield gardens, or Elizabeth Church of Christ, 38 Ashfield Road Elizabeth

Time: One Life Church Wednesday at 1pm, and Elizabeth Church of Christ Saturday 10am

Phone: One life church – 8258 3865, Elizabeth Church of Christ – 8255 2467

4. Food bank/ Food Hub

Food Bank offer pantry foods, meat, frozen foods, personal hygiene products and household cleaning products. To access this, a referral is needed from a referring agency, (see Below). With this referral a voucher will be provided to use in place of money. With the voucher, vegetables, fruit and bread are offered free.

• Referring agencies: Anglicare SA Elizabeth – 1800061551

• Nunkunwarrin Yunti SA – 84061600

• St Vincent De Paul – 1300 729 202

• Uniting Communities – 82025846

Location: 130 Peachy Road Daveron Park

Time: Monday to Friday 9am-3pm

Mobile food hub: 10am to 12pm fortnightly-The Grove Seventh-day Adventist Church-146 Frost Road, Brahma Lodge

Website: https://www.foodbank.org.au/?state=sa

5. Foundation 1 Op Shop and Community Pantry – Parafield

Foundation 1 is an op shop selling donated second-hand goods at low cost and has a community pantry to distribute food directly to the public.

Location: Shop 2, Building 2/1a Lawrence Hargrave Way, Parafield SA

Time: Monday – Friday 9:30am-4pm

Phone: 0401262829

Website: https://www.foundation1.org.au/contact-parafield/

6. Freds Van

Freds Van is a meal service that provides free hot meals, blankets, beanies and clothing for people at risk of homelessness including those experiencing issues such as social isolation, mental health problems and unemployment.

Location: Twelve25 Youth Centre, 17 Wiltshire Street Salisbury

Time: Sundays 6pm

Website: https://www.vinnies.org.au/sa/find-help/freds-van-meal-service

7. Good Shepard Lutheran Church Para Vista

Meet ‘N’ Eat program provides a free weekly meal.

Location: 388 Montague Road Para vista SA 5093

Phone: 82635087

Website: https://paravista.org.au/

8. Hands of Hope Foundation

Provides emergency relief and crisis support to survivors of family and domestic violence, including relocation assistance.

Phone: 0423 174 221

Email: Enquiries@handsofhope.asn.au

Web: Https://www.handsofhope.asn.au

9. Healthy Food Co.

Provides low-cost nutritional food, has low-cost meal kits that feed a family of 4 for under $14.50 per kit. Can order food online, menu available online.

Locations:

Healthy Food Co.- The Precinct - 112 Coventry Road Smithfield Plains SA 5114

Healthy Food Co. – Elizabeth Downs – Shop 5, 26 Hamblynn Road, Elizabeth Downs, SA 5113

Time: 9am-3pm Mondays, 9:30am-3:30pm Tuesdays to Fridays

Phone: The precinct – 8254 3641, Elizabeth Downs – 8287 4299

Website: https://www.playford.sa.gov.au/explore/venues-andfacilities/healthy-food-com

10. Heart & Soul Group

Provide fresh fruit and vegetables, bakery and pantry items. Discounted snack foods and other extras are available to be purchased. Food can also be ordered online and delivered for a fee.

Location: Heart & Soul Warehouse – 30 Fourth st, Wingfield

Time: Monday – Friday 10am-2pm

Website: www.heartandsoulinc.com.au

11. Northern Food Hub – Puddle Jumpers

Fresh fruit and vegetables, bakery items, tea, coffee and home cooked meals

Location: Bagster Road Community Centre, 17 Bagster Road, Salisbury North

Time: Mondays 5pm – 8pm

Cost: Gold coin

Phone: 08 8487 1830 (Bagster Rd Community Centre)

Website: https://www.salisbury.sa.gov.au/community/healthy-living/northernfood-hub-puddle-jumpers

12. Playford Community Fund

Emergency food relief and other forms of assistance for those living in Playford council.

Location: 2nd floor Windsor Building, Elizabeth City Centre

Time: Monday to Thursday 9am until capacity is reached

Phone: 82551599

Website: https://www.playfordcommunityfundinc.com/

13. The Food Centre

Food Centre accepts food vouchers and provides groceries including fruit, vegetables, meat, dairy produce and a wide range of household essentials at low prices.

Location: Shop 5/580 Main North Road, Gepps Cross

Time: Monday – Friday 8:30am-5pm

Phone: 82627345

Website: https://thefoodcentre.com.au/

14. The Salvation Army

Emergency food relief and other forms of assistance with walk in service and face to face appointments.

Location: 39 Kinkaid Road, Elizabeth East

Time: Monday to Friday 9am to 4pm until capacity is reached

Phone: 8255 8811

Website: https://www.salvationarmy.org.au/about-us/

15. Uniting Church Salisbury

Provides emergency assistance in the form of food parcels, and other kinds upon application. Can provide assistance with medical prescriptions, and welcomes walk ins. There is a Free mooring tea every Wednesday from 11am1pm in the gathering place, and a free lunch on Wednesdays.

Location: 59-61 park terrace Salisbury

Time: Monday to Thursday 9:30am – 3:30pm

Website: https://www.salisburyuc.org.au/

16. Watto Purunna Aboriginal Primary Health Care Services

Material Aid in the form of weekly community lunch for people in the indigenous community from the south

Location: 1 Gillies Cresent Hillcrest SA 5086

Website: https://www.sahealth.sa.gov.au/wps/wcm/connect/Public+Content/SA+Hea lth+Internet/Services/Health+Services+For/Aboriginal+health+services/Watto+ Purrunna+Aboriginal+Primary+Health+Care+Service

Free Wi-Fi and Phone locations

Telstra Free Wi-Fi Hotspot locations

• 40 Park Terrace Salisbury SA 5108

• 102 Winzor Street Salisbury SA 5108

• 55 John Street Salisbury SA 5108

• 73 John Street Salisbury 5108

• 63 John Street Salisbury 5108

• 53 Northbri Ave Salisbury East

• 83 Saints Road Salisbury Plains

• 125 Whites Road Salisbury North

Telstra Free Payphones

• 177 Salisbury Hwy South of Middleton Street Salisbury – 0455623721

• 4 London Berry Ave NR Foley Street, Salisbury Downs – 0447205256

• 22 Amanda Street NR Beverley Ave Salisbury – 0439692696

• 12 Park Terrace Salisbury Railway Salisbury – 0448947429

• 55 John Street Salisbury 5108- 0427392715

Housing Support

1. Adelaide Northwest Homelessness Alliance (ANWHA)

Providing case management surrounding finding and maintaining housing.

Phone: 1800569086

Website: https://anwhahome.org.au/

2. Affordable Housing & Financial Assistance

Provides material aid in the form of financial assistance and long-term rental accommodation for people on low incomes.

Location: 17 Morialta Street Adelaide SA 5000

Time: Monday to Friday 9am-5pm

Phone: 82315321

3. Catherine House

Emergency accommodation for females only, no children, counselling and support for domestic violence

Phone: 82322282

Website: https://catherinehouse.org.au/

4. Homeless Connect SA

Information on available housing options, provides referrals to specialist homelessness services and further support services. Connects to emergency housing services.

Phone: 1800 003 308

Time: 24/7

Website: https://www.homelessconnectsa.org/

5. South Australian Housing Trust

Housing support, bond and rent assistance.

Location: 1 Ann Street Salisbury

Phone 131299

Website: https://www.housing.sa.gov.au/

6. Hutt Street Centre

Homeless Support with a GP practice, nurse, Centrelink service, breakfast and lunch daily, chiropractor, physiotherapy, aged care support program, aspire program, case management, occupational therapy and alcohol and other drug case management.

Location: 258 Hutt Street Adelaide

Phone: 84182400

Website: https://www.huttstcentre.org.au/

7. Rent Right

Free independent service helping people sustain their tenancies in private rental, community housing, rooming housing or public housing. Can support with advocacy at SACAT.

Phone: 1800060462

Website: https://www.syc.net.au/services/housing-homelessnesssupport/rentright-sa

8. RuFUs

Emergency relief is available for people who are homeless, at risk of homelessness, victims of domestic violence or for individuals and families experiencing hardship, who have gained housing, to assist them to furnish and outfit their home.

Aid includes household items and white goods, utensils and crockery. Requires referral.

Location: Unit 1, 26 South Terrace Wingfield

Time: Tuesday, Wednesday, Thursday 10am-3pm

Phone: 0416960424

Website: https://rufus.org.au/

Justice of the Peace Locations

1. Mawson Lakes

• Monday Wednesday Friday 12pm – 2pm

• Tuesday 3:30pm-5:30pm

• Thursday 12pm-2pm

• Saturday 10 am to 12pm

2. Para Hills Community Hub

• Friday 2-4pm

3. Salisbury Community Hub

• Monday, Tuesday Wednesday Friday 10am-4pm

• Thursday 10am-6pm

• Saturday 10am-12pm

Legal and Financial Support

1. Aged Rights Advocacy Service

ARAS offers free, confidential and statewide service to older people or their representatives.

Phone: 8232 5377

Website: www.sa.agedrights.asn.au

2. Anglicare SA Financial Counselling

Anglicare SA financial counsellors provide financial education and support to empower you with the knowledge and confidence to deal with finances.

Phone: 1800 759 707

Website: https://anglicaresa.com.au/support/financialcounselling/#:~:text=Demystifying%20money%2C%20supporting%20people%2 0to%20receive%20their%20proper,as%20they%20work%20towards%20a%20sta ble%20financial%20future

3. Australian Refugee Association

Supports newly arrived communities and individuals. Provides Financial Counselling, small one-off payments for eligible clients to provide assistance with utility bills. Supports with health, migration, youth, community connection, employment, family safety, form filling and more.

Location: Ann Street Salisbury SA 5108

Time: Monday to Friday 9am-5pm

Phone: 8354 2951

Website: https://www.australianrefugee.org/

4. Bet Stop – National Self Exclusion Register

Free and safe Australian Government initiative to block yourself from all licensed Australian online and phone gambling providers. Phone 1800 238 786

Time: Monday to Friday 8:30am-8:30pm

Website: https://www.betstop.gov.au/

5. Fair Work Ombudsman

The Fair Work Ombudsman is there to support everybody in the workplace relation matters. Provide education, assistance, advice and guidance to employers and employees, promote and monitor compliance with workplace laws, inquire into and investigate breaches of the Fair Work Act, take appropriate enforcement action and perform out statutory functions efficiently, effectively, economically and ethically.

Phone: 131 394

Website: www.fairwork.gov.au

6. Financial Counselling Services

Hotline to connect individuals to financial counsellors across Adelaide. Free independent and confidential services, offering support, information and advocacy. Supports with financial rights and responsibilities, budgeting and money management, applications for hardship, debts and debt recovery processes, referrals to complementary services, insolvency and bankruptcy options.

Phone: 1800 007 007

Time: Monday to Thursday 9:30am-8pm, Friday 9:30am-4:30pm.

7. Gambling Help Service – Relationships Australia

Relationships Australia provides a range of free financial counselling services to support people impacted by gambling.

Phone: 1800 934 196

Website: gamblinghelpsa.org.au

8. Good Money

Provides interest free loans for the purchase of essential goods and services.

Phone: 1300 770 550

Website: https://goodshep.org.au/services/good-money-stores/

9. Legal Services Commission

Provides legal advice, assistance and referral services if you cannot afford to pay for private legal advice. Covers family law, criminal law, civil law, neighbour disputes, motor vehicle accidents, debt matters, domestic violence and more.

Phone: 1300 366 424

Website: https://lsc.sa.gov.au/

10. Northern Community Legal Service

Free legal services can also support with filling out legal paperwork.

Location: 26 John Street Salisbury

Phone: 82816911

Website: https://northernlegal.org.au/

11. Rebuild

Counselling for Victims of Crime. Trauma based counselling and peer support for adult and children’s victims of crime as they move through the criminal justice process. Requires appointment.

Location: Relationships Australia - Shop 8A Salisbury Cinema Complex, James Street Salisbury

Time: Monday to Friday 9am-5pm

Phone: 1800 310 310

Website: https://www.rasa.org.au/support/services/rebuild-counselling-forvictims-of-crime/

12. Small Business Debt Line

Financial counselling service for Small Business owners. Supports with debt understanding, grants and training, crisis relief, payment arrangements, business closure and emotional support.

Phone: 1800 413 828

Time: Monday to Friday 9:30am – 4:30pm

Website: https://sbdh.org.au/

13. The Smith Family

Saver Plus is a free financial education and matched savings program that helps families on a tight budget to gain financial skills, establish a savings goal, and develop long-term saving habits. As an incentive, participants can receive up to $500 in matched savings to put towards a range of education costs for your children.

Phone: 1300 610 355

Website: www.thesmithfamily.com.au

14. Tax Help Program

Assistance with lodging your tax return for those on low incomes.

Phone: 132 861

Website: www.ato.gov.au

Mental Health and Counselling Services

1. Beyond Blue

Mental health support options, counselling online or on phone, mental health coaching, online support options.

Phone: https://www.beyondblue.org.au/

2. Centacare Drug and Alcohol Counselling

Free and voluntary counselling, one to one session for people of any age. Also provides information and education, harm reduction, relapse prevention and connection to other services as appropriate.

Phone: 1300 131 340

Website: https://www.centacare.org.au/programs/drug-alcohol-counselling

3. Child and Adolescent Mental Health Service (CAMHS) Northern Metropolitan

Provides therapeutic counselling services for children and adolescents between the ages of birth and 18 and their families.

Location: Elizabeth City Centre, Suite 11, 50 Elizabeth Way Elizabeth

Phone: 8252 0133

Website: https://www.wchn.sa.gov.au/our-network/camhs/camhs-locations

4. Community Connections – CentraCare

Free support for community members between 18-64 living in the north or west who aren’t eligible for my aged care or NDIS. Short term support to build independence and social community connections. Support exploring transport, strengthening wellbeing and relationships, connecting for others and social opportunities and sharing information regarding education, employment opportunities and suitable housing options.

Time: Monday to Friday 9am-5pm

Phone: 8412 9570

Website: https://www.cccsa.org.au/services/community-connections/

5. Drug and Alcohol Services South Australia (DASSA)

Free confidential treatment service for people experiencing symptoms of addiction to alcohol or other drugs. Counselling service, withdrawal service, inpatient withdrawal service, and case management available.

Location: 22 Langford Drive Elizabeth

Time: Monday – Friday 9am-5pm

Phone: 1300 131 340

Website: https://www.sahealth.sa.gov.au/wps/wcm/connect/public+content/sa+heal th+internet/services/mental+health+and+drug+and+alcohol+services/drug+a nd+alcohol+services/about+dassa/drug+and+alcohol+services+south+austral ia

6. Friend Line

The national support service ready for a cuppa and a conversation, anonymous service.

Phone: 1800 424 287

Website: https://www.friendline.org.au/

7. Headspace Edinburgh North

Free confidential support for young people between 12-25, mental health, alcohol and other drug use, physical health and sexual health, work or study support.

Location: 2 Peachey Road, Edinburgh North SA 5113

Website: https://headspace.org.au/headspace-centres/edinburgh-north/

8. Northern Adelaide Medicare Mental Health (Formerly Head 2 Health)

Free confidential service for mental health support, free walk-in service. Also provides short term care services including brief interventions and counselling.

Location: 23 Gillingham Road Elizabeth

Time: Monday to Friday 8:30am-9pm, Saturday, Sunday and Public Holidays from 12pm – 6:30pm

Phone: 1800 595 212

Website: https://sonder.net.au/programs/medicare-mental-health/

9. Relationships Australia

Provides personal counselling, relationship counselling, mediation, family dispute resolution, separation, gambling help and education.

Location: Shop 8A Salisbury Cinema Complex, James Street Salisbury

Time: Monday to Friday 9am-5pm

Phone: 8250 6600

Website: https://www.relationships.org.au/

10. Salisbury Northern Mental Health Service

Free short term and medium-term clinical psychology services for people with anxiety disorders, mood disorders and early psychosis, as well as group programs. Requires a GP referral.

Location: Park Terrace, Salisbury

Time: Monday to Friday 9am-5pm

Phone: 7485 4300

11. Safe Haven

Safe Haven provides a calm and friendly place where people experiencing distress can access immediate support in a non-clinical environment. Safe Haven is staffed by a team of dedicated Peer Practitioners with personal lived experience of mental health challenges and recovery. Peer Practitioners are uniquely positioned to create a safe, non-judgmental space where anyone aged 16+ can feel heard, understood, and validated.

Location: 9 John Street Salisbury

Time: Tuesday to Friday 5pm – 9pm

Website: https://sonder.net.au/programs/safe-haven/

12. SANE

SANE is for people with recurring, persistent or complex mental health issues and trauma, and for their families, friends and communities. Digital and telehealth support services

Website: https://www.sane.org/

13. Skylight Mental Health

Skylight offers specialised mental health individual support.

Location: 15 Elizabeth Way Elizabeth

Phone: 8378 4100

Website: https://skylight.org.au/

14. Thorne Harbour Health

LGBTQIA+ support surrounding Mental health and Alcohol and other drugs. Provides case management and counselling. Free service.

Location: 1/122 Carrington Street Adelaide 5000

Time: Monday to Friday 9am-5pm

Phone: 7078 4128

Website: https://thorneharbour.org/

15. Uniting Communities – Sexual abuse and sexual assault counselling

Uniting Communities provides free confidential, safe counselling service to support you - and your support network - through recent or past sexual abuse and sexual assault.

Website: https://www.unitingcommunities.org/service/counselling/personaland-family-counselling/sexual-abuse-and-sexual-assault

Phone: 82025060

16. Urgent Mental Health Care Centre

Walkin urgent mental health centre, free service, open 24/7. Provides counselling, psychology, psychiatry and general practitioner services.

Location: 215 Grenfell Street, Adelaide

Time: 24/7

Phone: 8448 9100

Website: https://umhcc.org.au/

17. Wellness Connect

Community based one to one coaching and groups that support recovery for people whose mental health experience impact day to day life. Goal focused work set by participant. Up to 12 sessions of support, connection to other services, support collating NDIS evidence, and more.

Phone: 1300 358 220

Website: https://www.wellnessconnect.org.au/

18. Yourturn

Mental health Youth Enhanced Service for 12–25-year-old young people. Has clinicians, peer workers, and care coordinators to support with recovery journey.

Phone: 7081 3600

Website: https://youturn.org.au/

Parents and Families

1. Backpacks 4 Kids SA

Provides support for families who have been affected by domestic violence. Provides backpacks with basic items required to reestablish a home such as plates & cutlery, sheets, towels and small kitchen appliances. Alternately an anchor pack may include weather protection, personal hygiene products, a metro card, stationary items and information on services. Can also provide Christmas present support, home starter packs and general backpacks containing age-appropriate emergency clothing, toiletries and other necessary supplies such as nappies, bottles & toys.

Location: Warehouse 5, 1421 Main North Road Para Hills West SA 5097

Time: Monday – Friday 9am-3pm

Phone: 0414 490 003

Website: https://backpacks4sakids.org/

2. Birthline Pregnancy Support

Birthline offers a number of counselling options and other supportive services to assist in making empowered and informed decision. Free and confidential.

Phone: 1300 655 156

Website: https://birthline.org.au/

3. Carers SA

Support for Carers of any kind. Provides range of support including carer breaks, one on one support and advocacy.

Phone:1800 422 737

Website: https://www.carerssa.com.au/

4. Dads Group

Supports to new dads, social and emotional support and support to access health services. Has multiple groups in South Australia.

Email: info@dadsgroup.org

Website: https://www.dadsgroup.org/

5. Good Better Best Men

Dedicated to supporting men in becoming the best version of themselves. Men’s physical, mental and emotional wellbeing supports through programs, workshops and courses.

Email: men@goodbetterbestmen.com.au

Website: https://www.goodbetterbestmen.com.au/

6. Grandcarers SA

Grandcarers SA are committed to supporting grandparents and kinship carers to conquer their challenges while providing a safe and nourishing environment for the children in their care.

Phone: 8212 1937

Website: https://grandcarers.au

7. PANDA

Supports parents and families across Australia during pregnancy and throughout the first year of parenthood. Supports with mental health, navigating new spaces, connecting with baby, and counselling.

Location: National Hotline

Time: Monday to Saturday

Phone: 1300 726 306

Website: https://www.panda.org.au/

8. Puddle Jumpers

Provides opportunities and support for children and families at risk through holidays and recreational activities designed to promote personal, social and cultural growth and development. Provides camps for children 0-15, mentoring programs, activity days, community food nights and more.

Location: 52 Pleasant Avenue Glandore SA 5037

Phone: 7071 5270

Website: https://www.puddlejumpers.org.au/

9. School Card Scheme

Access to free devices for year 7 and year 10 students at participating schools.

Phone: 1800 672 758

Website: https://www.sa.gov.au/topics/education-and-learning/financialhelp-scholarships-and-grants/school-card-scheme

10. SMS4dads

Supports fathers to understand and connect with their baby and partner, also checks in on wellbeing and provides further professional support. Free.

Website: https://SMS4dads.com

11. The Reily Foundation

Provides support and advocacy services are provided completely free to families in need. Provides one on one counselling, connection to other services, case management, advisory support and workshops to improve parenting and support.

Location: 183 Port Road, Hindmarsh SA 5007

Time: Monday to Friday 9am-5pm

Phone: 7092 4428

Website: https://thereily.foundation/

12. Uniting Communities Reconnect Salisbury

Free and confidential service for young people and families who are experiencing conflict.

Phone: 8202 5938 or 8202 5939

Time: 9am to 5pm, Monday to Friday

Location: 94 Waterloo Corner Road, Paralowie

Website: https://www.unitingcommunities.org/service/homelessness-support

13. Uniting Communities Ruby’s Reunification Program

Ruby’s Reunification Program help to resolve conflict and improve relationships between a young person and their parents/ caregivers.

Location: 10 Pitt Street, Adelaide

Phone: 8202 5060

Website: https://www.unitingcommunities.org/service/rubys-reunificationprogram

14. Young Family Support Program

Support and accommodation for young pregnant women and mothers

Phone: 83591022

Website: https://www.centacare.org.au/programs/young-family-supportprogram#:~:text=Centacare%E2%80%99s%20Young%20Family%20Support%20 Program%20provides%20support%20and,who%20are%20experiencing%20or% 20at%20risk%20of%20homelessness

Physical Health and Wellbeing Services

1. Adelaide Dental Hospital

Emergency Dental treatment available, it does require a referral from SA Dental Clinics. This can be provided from case managers and not for profit organisations.

Location: Corner of North Terrace and George Street Adelaide Phone: 1399 998 222

Website: https://www.dental.sa.gov.au/find-a-clinic/adelaide-dental-hospital

2. Chemist Warehouse – 24-hour Chemist

Chemist Warehouse Salisbury is a 24-hour chemist.

Location: 83 Saints Road Shopping Centre Salisbury Phone: 8436 8424

Website: https://www.chemistwarehouse.com.au/

3. Connect Vending Machine: Free HIV self-test kits

Connect vending machines are located around Adelaide and dispense free HIV test kits. You’ll need access to a mobile where you can scan a QR code, type in the SMS code and receive a free HIV self-test kit.

Location: Adjacent to the library, TAFE SA Salisbury, 16 Wiltshire St, Salisbury SA 5108

Website: https://samesh.org.au/connect-free-hiv-test-kits/

4. Diamond House

A Community Mental Health program. Empowers people to develop and learn personal, prevocational and training skills. Reduces social isolation, providing early health interventions, training in workplace skills, build confidence, build professional relationships, volunteering in community, developing social connections and improving independent living skills. Offers Work experience, cultural awareness development, connection to other support programs and Non-Government Organisations, and Saturday brunch club 9am-2pm.

Location: 2 Cleave st Port Adelaide 5015

Phone: 8244 5525

5. Hepatitis SA

Provides information, education and support services to South Australians affected by hepatitis B and hepatitis C. This includes people with hepatitis B or C, their family and friends, and professionals who support them. Also provides hepatitis C peer education and support services, SA Harm Reduction Peer Services, and operate a NSP secondary site.

Phone: 8362 8443

Website: https://hepatitissa.asn.au/

6. Lifetime Support

Lifetime Support Authority delivers the Lifetime Support Scheme to support people who have been seriously injured in a motor vehicle accident in South Australia.

Phone: 1300 880 849

Website: https://lifetimesupport.sa.gov.au

7. Medicare Urgent Care Clinic

Urgent care for sudden, non-life-threatening illness of injury that require immediate medical attention, but not emergency room care. Walk-ins welcome, no appointment required. Bulk-billed for valid Medicare Card holders

Location: 33 McIntyre Road, Para Hills West

Time: Weekdays 8-8pm

Weekends and Public Holidays: 10-6pm

Phone: 8239 8900

Website: https://www.sahealth.sa.gov.au/wps/wcm/connect/public+content/sa+heal th+internet/services/community+and+specialised+services/medicare+urgent +care+clinics

8. Salisbury Primary Health Care Services

Bulk Billing, Dietician service, dental service, early parenting supports, health information and referrals, speech pathology service. Can only be accessed by people living in the city of Salisbury and the City of Tea Tree Gully

Location: Hollywood Blvd, Salisbury Downs

Time: Monday to Friday 9am-5pm

Phone: 8281 7644

9. SHINESA

Primary care services and education for sexual and relationship wellbeing. Provides sexual health education, early intervention, health promotion, clinical services and therapeutic counselling. Provides nurse led and medical clinical assessment, treatment and counselling. Rapid HIV testing and Sexual reproductive health services

Phone: 1300794584

Location: 57 Hyde Street Adelaide

Time: Monday to Friday 9am-5pm

Phone: 8202 5060

Website: https://shinesa.org.au/

Safe Public Spaces

1. Bagster Road Community Centre

This spacious centre located in Salisbury North provides low-cost programs, other family and support services as well as a service team up with Puddle Jumpers to provide warm meals on Monday evenings, and toy library.

Location: 17 Bagster Road Salisbury North 5108

2. Ingle Farm Library

Close to the Ingle Farm Shopping Centre and part of the Ingle Farm Recreation Centre, the Ingle Farm Library is close to all local amenities.

Location: Beovich Road Ingle Farm SA 5098

3. Jack Young Centre for Seniors

JYC is a friendly welcoming and accessible leisure centre for older people. The purpose-built facilities are fully accessible, offering a unique blend of programs, activities and services.

Location: 2 Orange Avenue Salisbury South Australia 5108

Times: Monday to Friday 8:30am-5pm

Phone: 84068525

4. Morella Community Centre

Community support, recreation centre, native garden and kitchen garden project.

Location: 90 Kings Road, Parafield Gardens SA Australia

Phone: 84068484

5. The Mawson Centre

Located at Mawson Lakes this innovative facility, is jointly owned by Unisa, City of Salisbury and the SA Department for Education. Provides library services, learning and community programs.

Location: 2-8 Main Street Mawson Lakes SA 5095

6. Para Hills Community Hub Library

The Para Hills Community Hub and Library is an innovative community space that includes library, seniors centre and community centre with all focus on learning, culture, business and recreation, designed for the whole community.

Location: 22 Wilkinson Road Para Hills SA 5096

7. Pooraka Farm Community Centre

Community centre focusses on community support and activities, skills training and hall hire.

Location: 126 Henderson Avenue, Pooraka, South Australia 5095

Phone: 84068488

8. Salisbury Community Hub

The Salisbury Community Hub is an exciting and innovative Community Hub and Library. It is a Place for the community to come together to exchange ideas, learn, participate and celebrate in a range of community spaces.

Location: 34 Church Street Salisbury 5108

Time: Monday Tuesday Wednesday Friday 8:30am-5:30pm, Thursday 8:30am7pm, Saturday 9:30am-3:30pm and Sunday 11am-2pm.

9. Salisbury East Neighbourhood Centre

Supports with community connections, conversation café and community garden.

Location: 28 Smith Road, Salisbury South Australia 5108

Phone: 84871840

Support for Young People

1. Baptist Care SA

Supports available for young people to learn life skills, achieve their SACE or engage in other vocational qualifications.

Phone: 8273 7100

Website: https://baptistcaresa.org.au/

2. Drive Me – Mentoring Program

Drive Me is a Driving Experience Mentoring Program to help you get the required 75 hours for your P’s. Includes 4-hour safety training, provision of a Trained Driving Mentor and a suitable car for practice. Participants must complete 4 lessons prior to joining program.

Phone: 8388 6600

Website https://youthoptions.org.au/drive-me-non-ndis/

3. Headspace

Mental health support provided to young people aged 12-25.

Location: 2 peachy road Edinburgh North SA 5113

Time: Monday – Friday 9am-5pm

Website: https://headspace.org.au/

4. Metropolitan Youth Health

Provides free clinical health services to young people aged 12-25, with a focus on under 18 years.

Location: 6 Gillingham Road, Elizabeth SA 5112

Phone: 7117 0920

Website: https://www.wchn.sa.gov.au/our-network/metropolitan-youthhealth/myh-home

5. L2P Drive with Me (pick-up location: Twelve25)

Driving support, volunteers supporting with hours. Cannot sign off competencies but supports in developing hours and confidence. $30 a session.

Phone: 0404 178 126

Website: https://l2p.today/program-overview/

6. Streetlink Youth Health Service

Ages 10-25 can access health and medical needs, including counselling and support with alcohol and other drugs. Free and Confidential service. Also offers general health checks, sexual health screening, treatment and advice, contraception, mental health support and pregnancy support.

Phone: 8202 5950

Location: 43 Franklin St Adelaide SA 5000

Times: Monday – Friday 9am-5pm

Website: www.unitingcommunities.org

7. The Foundry (SYC)

Provides material goods and housing support for young people. Provide group programs, case management, rental support, employment support, study support, youth justice support, counselling and more.

Location: 42/46 Carrington St Adelaide SA 5000

Phone: 8405 8540

Website: https://www.syc.net.au/services/housing-homelessness-support/thefoundry

8. Twelve25 Youth Centre

Twelve25 provides programs and activities that serve as a pathway to education, employment and enterprise for young people aged 12 to 25 who live, work, study or volunteer in the area.

Location: 17-19 Wiltshire Street Salisbury South Australia 5108

Time: Monday to Friday 9:30am-4:30pm

Phone: 8406 8555

Website: www.salisbury.sa.gov.au/youth

Facebook (YouthInSalisbury)

Instagram (YouthInSalisbury)

Work and Study Support

1. Australian Migrant Resource Centre

Specialises in humanitarian and migrant settlements, and community capacity building and development for young people, women and other migrants, empowering them through training and employment initiatives.

Phone: 8217 9500

Email: Admin@amrc.org.au

Website: https://amrc.org.au/

2. Disability Employment Services

Services designed to support individuals to gain employment. They can support with on-the-job training, speaking to boss and coworkers, modifying workplace support and access to auslan at work.

Website: https://www.servicesaustralia.gov.au/disability-employmentservices?context=22276

3. Disability WORKS Australia

Manages the referral of people with disabilities for employment in large organisations throughout South Australia, who would like to work in the South Australian public service.

Website: http://www.dwa.org.au/about.htm

4. Headspace Work and Study

Supports for young people aged 12-25. One on one support to find work and study.

Location: 2 Peachey Road Edinburgh North SA 5113

Time: 8209 0700

5. Skills for Education and Employment (SEE) Program

Designed for individuals over the age of 15 and over, training in English language, reading, writing, maths and digital skills. Provided through multiple training providers.

Website: https://www.dewr.gov.au/skills-and-training/skills-support-40-yearsand-older

- Pivot Training

Email: SEESA@PivotTraining.net.au

Phone: 1800 681 131

Website: https://pivottraining.net.au/

- TAFE SA

Email: foundationskills_SEE@tafesa.edu.au

Phone: 08 8463 5091

Website: https://www.tafesa.edu.au/courses/education-languages/skillsfor-education-and-employment

6. Skills SA

Supports to connect to work and training opportunities, has further wellbeing services to empower individuals.

Website: https://skills.sa.gov.au/

7. WSE Supported Employment

NDIS registered provider offering a range of employment support services. Phone: 84404243

Email: wseenquiries@unitingsa.com.au

Website: https://unitingsa.com.au/community-services/socialenterprises/supported-employment/

First Response Numbers

Aboriginal and Torres Strait Islander Supports

Nunkuwarrin Yunti 8254 5300

Watto Purrunna Aboriginal Primary Health Care Services 8182 9206

Culturally and Linguistically Diverse Supports

Australian Refugee Association 8354 2951

Salisbury Migrant Resource Centre 8256 5700

Food and Material Aid

The Salvation Army 8255 8811

Anglicare 1800 061 551

Housing

Homeless Connect 1800 003 308

Adelaide Northwest Homelessness Alliance (ANWHA) 1800 569 086

Legal and Financial

Financial Counselling Services Hotline 1800 007 007

Anglicare SA Financial Counselling 1800 759 707

Mental Health

Mental Health Triage 131465

Northern Adelaide Medicare Mental Health 1800 595 212

Youth

Streetlink Youth Health Service 8202 5950

The Foundry (SYC) 8407 540

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.