Customer Information and Guidelines

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Welcome to the Mustang Recreation Center!

ItisourhopeyouwillfindtheuseoftheRecreationCentertobea wiseinvestmentinyouandyourfamily’shealthandwellness,as wellasafunandenjoyableplacetospendyourtime.

Weofferavarietyofservicesandprogramsforpeopleofallages. Welookforwardtobecomingapartofyourregularroutine!

Westrivetoprovidethefollowingwithourguestsinmind:

Asafeandenjoyableenvironmentforallguests. Acleanandwell-maintainedfacility. Equipmentinexcellentworkingcondition. Foreachteammembertoprovideeachguestwithexceptional services.

Ifyouhaveanyquestionsorneedinformation,pleasecontactus atthefollowing:

TheParks&RecreationFrontDesk405-376-3411foralldepartments

TheAquaticCenterandSpecialEvents405-376-9048(during summer)orcontactMaKaylinmhuff@cityofmustang.org

MustangActiveAdult(55+)Ashleyatapatten@cityofmustang.org

TownCenterRoomRentals–Lauriatldiment@cityofmustang.org

YouthPrograms-Maceyatmchesnut@cityofmustang.org (Parks)AssistantParksandRecreationDirector–Shaneat shuck@cityofmustang.org

ParksandRecreationDirector-Nicatnbailey@cityofmustang.org

Hours and Closures

NormalHoursofOperation

Recreation Center

Monday-Friday

Saturday

Sunday

Closures

5:00AMto9:00PM

8:00AMto6:00PM

1:00PMto6:00PM

MustangParks&RecreationDepartmentreservestherightto closeanyorallofthefacilityforspecialprogramsandevents, maintenance,orrepairsasneeded.Pleasecheckthewebsiteor withthefrontdeskforholidayhours,andclosures.

HolidayHours

Recreation Center

NewYear’sEve–Closeat3:00PM

NewYear’sDay–Closed

EasterSunday–Closed

MemorialDay–Closed

FirefightersFreedomCelebration–Closeat3:00PM

4 ofJuly–Closed th

LaborDay–Closed

DaybeforeThanksgiving–Closeat3:00PM

ThanksgivingDay–Closed

BlackFriday–Openat12:00PM

December23–Closeat3:00PM

ChristmasEveandDay–Closed

Allholidayhoursaresubjecttochange.Hoursandclosingswillbe postedatTownCenterandonourwebsite.(www.cityofmustang.org)

FacilityClosures

TheRecreationCentermayshutdownareasofthefacilityortheentire facilitytoperformroutinemaintenanceprocedures,teammember development,holidayorCity-widespecialevents.Thesedatesand timesarescheduledinadvanceandwillbepostedatthecenterand onthewebsite.

TheRecreationCentermaymodifyitshoursorclosethefacilitydueto hazardousweatherconditions.Pleasenote,ifMustangPublicSchools areclosedduetoweatherourmorningfitnessclasseswillbe cancelledandchildcarewillbeclosed.Pleasecheckthewebsiteor ourFacebookpageforthemostcurrentinformationregarding weatherclosures.Passeswillnotbeprorated,refundedorextended duetofacilityclosures.

PassHolderBenefits

Passesmaybepurchaseddaily,monthlyorannually.Family passesareavailableinseveralvariations.Thefollowingservices areavailabletoourvariouspassholders.

AdultFitnessPass-AdultsAges18to59

WeightRoom

CardioAlcove

WalkingTrack

FitnessClasses

BasketballGym

ClimbingWall

GameRoom

ChildCare

YouthFitnessPass-Ages14to17

BasketballGym

Volleyball

Pickleball

ClimbingWall GameRoom

Activities

CardioRoom

WalkingTrack

FitnessRoom

WeightRoom(withasignedwaiver)

FamilyFitnessPass-Twoadultsandallyouthunder21inthe samehousehold

Samebenefitsasthepreviouspage(Peragebenefits)

ActiveAdultFitnessPass-Ages60andover(discountedrate)

SamebenefitsasAdultFitnessPass

MilitaryFitnessPass(discountedrate)

SamebenefitsasAdultFitnessPassandFamilyFitnessPass

TypesofPasses

Day Passes

Availabletoanyonewhowishestousethefacility.Daypassesare goodforanentireday.Daypassholdersmayreturnwith permissionfromthefrontdeskstaff.Daypassusersaresubjectto therules,guidelines,andpoliciesasotherpassholders.Adult fitnessdaypassholders,age18andover,willhavefullaccessto theentirefacility,includinggroupfitnessclasses.14-17musthave asignedwaiverbeforeaccessisgrantedtoWeightRoomand Cardioarea.

Monthly Passes

AvailableforAdultFitness,YouthFitness,ActiveAdultFitness PassesandFamilyPasses.Passeswillexpireafter30daysfromthe dateofpurchase.Renewalswillberequiredwhenenteringthefirst timeafterexpiring.Guestsmaypaymultiplemonthsatonetime. Monthlypassescanbepaidviaautomaticpaymentifpreferred.

Annual Passes

Availableforallpasses.Annualpasseswillbepaidinfullattimeof purchase.Passesaregoodforonefullyearfromdateofpurchase.

Automaticbillpaymentfromabankaccountisavailable.Please seethefrontdeskformoreinformation. Insurancereimbursementprogramsareavailable.Weoffer SilverSneakers,PrimeFitnessandRenew-active.Pleasecheckwith thefrontdeskoronlineatwww.cityofmustang.org/parksrec

Inordertopurchaseanypass,youmustagreetofollowourCode ofConductandhaveanAssumptionofRisk&Releaseagreement waiveronfile.

ChildrenandAgePolicies

Unlesschildrenareindrop-inchildcareorregisteredactivitiesi.e., camp,artclass,thefollowingrulesapply.

Childrenunder14yearsofagemustbeaccompaniedbya parent/guardianoranadult18oroveratalltimes.

Childrenunder14arenotpermittedinanyoftheFitnessAreas, includingWeightroom,GroupFitnessroom,Cardio,stretch area,andWalkingTrack,withoutbeingaccompaniedbyan adult.

Sleepingorquietinfantssixmonthsandyoungerincarriers maystaybesidetheparentinthecardioarea.

14–17year-oldscanuseFitnessAreasafterpurchasinga monthlyYouthFitnesspassandasignedwaiveronfile.

CodeofConduct

MustangParksandRecreationstrivestoprovidean environmentthatisconducivetosaferecreationand enjoymentforallguestsutilizingthefacility.Allvisitorsare expectedtobehaveinamannerthatrespectstherightsof others,sothateveryonemayuseandenjoythesefacilities, programs,andservices.

TheMustangRecreationCenteroperatesforthebenefitofthe CityofMustangcitizensandcommunityguests.Guestsare expectedtojointheMustangParksandRecreationteam membersinpromotingapleasantrecreationalenvironment. Guestsareaskedtousematurejudgmentinchoosingactions, clothing,andlanguageandtobesensitivetothemessage thesechoicesdelivertootherguests.

Guestsshoulddisplaygoodsportsmanshipsothat participationinallactivitiesisenjoyableandsafe.The behaviorofaguestmustnotdisrupttheexperienceofothers. Allproblemsshouldbereportedimmediatelytothe CoordinatoroftheEventorSupervisoronDuty.

ExpectationsandCodeofConduct

Byusingthefacilitiesandparticipatinginactivitiesandprograms, guestsagreetofollowtheCodeofConductestablishedbythe ParksandRecreationdepartment.Thecodeofconductappliesto allpersonsparticipatinginanyParksandRecreationprograms. Allguestsmustadheretothefollowingexpectations: Treatotherswithdignityandrespect.

Useappropriatelanguage,tone,andvolumewhen communicating.

RespectthepropertyofotherguestsandofMustangParksand Recreation.

Reportissuestoteammembersorprogramleadership.Topof Form

Followallestablishedguidelines,rules,policies,and procedures.

Policiesarepostedonthewebsite,anddistributedtoallguests uponrequest.Violationofrules,malicioususeordefacingof property,solicitation,verbalabuse,orotherbreachesofpolicywill notbetolerated.MustangParksandRecreationstaffreservesthe righttomakediscretionarydecisionsdependingonthe circumstances,whichmayincludesuspensionorrevocationof guest’sprivileges.Specificprogramsandactivitiesinthefacility mayestablishandadministeradditionalprogrampoliciesand guidelines.

UnacceptableBehaviors

Inordertomaintainasafefamilyatmosphere,disciplinemaybe necessarywhenguestsexhibitunacceptableconduct.Some examplesofunacceptablebehaviororviolationsinclude,butare notlimitedto:

Disorderlyconduct

Theft

Failuretocooperatewithteam members

Harassment

IndecencyorSexualmisconduct

Publicintoxicationoruseof alcohol,non-prescriptiondrugs,or tobacco(includinge-cigarettes andvaping)

NoncompliancewiththeGeneral Policies

Obscenelanguageorgestures

Possessionofweaponsofanykind

Misuseofpasskeycardornonpaymentofentrancepass, program,orservicefee

Unlawfulactivityandanyother behaviordeemedoffensiveor unacceptable

DisciplinaryProcedures

MustangParksandRecreationreservestherighttotake immediatedisciplinaryaction,includingremovalandexpulsion fromthefacilityfornotfollowingthecodeofconduct.Other issuesmayalsosubjecttheviolatortocriminalprosecutionin additiontoanysanctionsadministeredbyMustangParksand Recreation.

Theguestsmustfollowthedirectionoftheon-dutysupervisor respectfully.

Thesupervisorhastheauthorityandresponsibilitytodirect individualsnotabidingbythepoliciestoleavethefacility. Violationsofthedisciplinaryproceduresmayresultin suspensionorterminationofmembershipandprivileges. Refundsorgiftcertificatearenotavailableforviolationsofthis procedure.

Smile,You’reonCamera

TheMustangParksandRecreationDepartmentusesbrochures, flyers,andothermediatoadvertiseourprogramsandevents.We reservetherighttousephotographs,videorecordings,orimages ofanyoneinanyactivity,program,park,specialevents,orpublic placeinpresentorfuturepublications.

AttendanceatMPRDprogramsandeventsconstitutesconsentto bephotographedforuseinprintorelectronicpublicity.Toensure theprivacyofindividualsandchildren,imageswillnotbe identifiedusingfullnamesorpersonalidentifyinginformation withoutwrittenapprovalfromthephotographedsubject,parent, orlegalguardian.Ifyoudonotwantustouseaphotoofyouor yourchild,pleasetelltheteammembercoordinatingtheevent beforetheprogramoractivity.

Ifyouseeaphotoofyourselforafamilymemberthatyouwishnot tobeused,pleasenotifythesupervisororcoordinatorofevent. Theywilltakereasonablestepstoremoveanddisposeofthe photograph.

SurveillanceSystem

MustangParksandRecreationrecognizestheneedtostrikea balancebetweentheindividual'srighttobefreefrominvasionof privacyandtheinstitution'sdutytopromoteasafeenvironment forallcommunitymembers.

Thepurposeofvideosurveillanceisto:

Promoteasafeenvironmentbydeterringactsofharassment orassault.

Detertheftandvandalismandassistintheidentificationof individualswhocommitdamagetoproperty.

Assistlawenforcementagenciesregardingtheinvestigationof anycrimethatmaybedepicted. Assistindailyoperations.

Signsarepostedattheentrancetoareasundersurveillanceor nearthecamerainformingthepublicoftheuseofvideo surveillance.

Onlydesignatedteammembersandlawenforcementhave accesstoviewingstoredrecordingsmade.Personalinformation containedontherecordingsshallnotbeusedordisclosedfor

purposesotherthanthoseforwhichitwascollected,exceptas requiredbylaw.Thefocusofcamerasusedinvideosurveillance willnotcoverareaswherethereisanexpectationofprivacy.

GuestCameraUse

Guestsuseofanycameras,cellphoneorother,isprohibitedin restrooms.Guestsshouldrefrainfromtakingphotosofother guests.

Dress

Appropriateattireisrequiredtoparticipateinallprogramsand activitiesattheRecreationCenter.Shirtsandshoesmustbeworn inthefacilityatalltimes.Attirewithoffensiveslogans,sayings and/orpicturesarenotallowed.Closed-toed,athleticshoeswith non-markingsolesaretobeworninactivityareasincluding weightandcardioareas,groupfitnessroom,gymnasiumand track.Shirtsmustbeworn.Sportsbrasmustbecoveredwitha shirt.TheRecreationCenterreservestherighttodeterminewhat constitutesappropriateattire.Pleasekeepinmindthatthisisa family-friendlyfacility.

Drugs/TobaccoProducts/Alcohol

TheRecreationCenterisasmoke(tobacco&vapor)free,alcohol free,anddrugfreefacility.Thepossessionand/oruseofthese productsinthefacilityorintheparkisprohibited.Mustangpolice willbecontactedforanypersonusingorsuspectedtobeunder theinfluenceofdrugsoralcohol.

Weapons

Weaponsofalltypesareprohibited,includingguns,andknives.

PersonalItems

Bicycles,skateboard,scooters,hoverboards,androller blades/skates,arenotpermittedinthefacility.Pleaselockyour equipmentatthebikeracklocatedinthefrontofthecenterorin lockers.Donotleaveyourvaluablesunprotected,theCenterisnot responsibleforlostorstolenitems.

Lockers

Lockersareavailableinbothrestroomsandthroughoutthecenter. Locksareavailableatthefrontdeskwhileinthefacility.Monthlyor AnnualPassholdersmayrequestalong-termlockeratthefront desk.Allotherlockersareemptiedeachnightanditemsare placedinlostandfoundforalimitedtime.MustangParksand Recreationreservestherighttocutlocksoffifdeemednecessary. TheRecreationCenterisnotresponsibleforlostorstolenitems.

LostandFound

Alllostandfounditemsarekeptbehindthefrontdesk.Someitems andpersonalclothingarekeptfor7days,andthengivento charity.Cellphones,tablets,billfolds,creditcardsandothersuch itemsarekeptfor30days,ifownercannotbelocated.

CellPhone

WhileintheRecreationCenter,pleaseberespectfulofthose aroundyouwhenusingyourcellphone.Whileusingequipment, pleaserefrainfromusingyourcellphone,asitcanbeunsafeand distractingforothers.Ifyoumustansweryourcellphoneduring groupfitnessclasses,pleasestepoutoftheclass.Guestsshould refrainfromtakingpicturesofotherguestsandchildrenwith camerasorcellphones.

AccidentandEmergencyReporting

PleasereportallaccidentsoremergenciestotheRecreation supervisorimmediately.AllteammembersarecertifiedinCPR, AEDandFirstAid.Severalfirstaidkitsarelocatedthroughoutthe facility,includingintheGroupFitnessroom,CardioareaandFront desk.AnAEDisinthehallacrossfromWeightroom.Team membersmayneedinformationtocompletedocumentationof accidentsorinjuries.Pleaselistenandfollowdirectionsofteam membersandemergencypersonnelinallemergencies.

CancellationsandRefunds

TheMustangParksandRecreationDepartmentoffersavastarray ofhigh-qualityfacilities,programs,andservices.Werecognize thatplansmaychange,makingtransfersandrefundsnecessary

AllrefundsareprocessedthroughtheCityofMustangFinance Department.Acheckwillbesenttothenameandaddresson General Guidelines

GiftCertificatesmaybeissuedinfullamount,minus processingfee,andwillbecreditedtoyouraccounttobeused forpaymentforotherParksandRecreationpurchases. Programsorotherfeesof$10orlessareeligibleforgift certificates,butnotforrefunds. Cashrefundscannotbeprovidedexceptatconcession facilitiesimmediatelyafterpurchase. Requestforcreditsorrefundsshouldbemadethrough manager/coordinatorofprogramsinwritingwithreasonsfor therequest.

Documentationorproofofreasonofrequestmayberequired. Documentation(i.e.,doctor'snote)isrequestedforillnessesor injuryclaims.

theregistration.Processingwilltake4to6weeks. Inordertocancelanautomaticbillpayment,a30-daynotice mustbegiven.Seethefrontdeskfordetails.

Passes

DailyPassesarenon-refundable.

17andunderwithadaypassarenotallowedtoaccesstothe weightroom,cardioarea,groupfitnessroom,walkingtrackor climbingwallwithoutasignedreleasewavier.

IfaguestisnotsatisfiedwithaMustangParksandRecreation facility,teammemberswillmakeeveryefforttosatisfythe guests.Iftheguestscannotbesatisfied,theymayrequestafull creditorrefundinwritingwithinoneweekofpurchase.Send requeststotheRecreationCenterManager gwilliams@cityofmustang.org.

Guestsmayrequestanextensionorrefundofthemonthlyand annualpass.Extensionswillbegrantedonlywhenproofof inabilitytousethefacilityduetomedicalreasonsispresented inwriting.Guestswhocannotusethefacilitydueto emergenciesorlife-alteringeventsmayrequest,inwriting,an extensionofthepassfromthemanagementbyemailing informationtogwilliams@cityofmustang.org.

Ifarefundisgranted,a25%feeperpasswillbeassessed.

Programs,Events,Leagues,andActivities

ProgramCancellations(CancellationbyMustangParksand Recreation):MustangParksandRecreationstrivestoprovide regularprogrammingforallages;however,therearetimes whenitisnecessaryforustorescheduleorcancelprograms. Intheunlikelyeventofaprogramcancellation,informationwill bedistributedthroughindividuale-mails,phonecalls, Facebook,andcitywebsite.

Ifaprogramiscanceled,agiftcertificatewillbeprocessed.Ifa refundispreferred,arequestmustbemadewiththefrontdesk oreventcoordinator.

IfaguestisnotsatisfiedwithaMustangParksandRecreation program,teammemberswillmakeeveryefforttosatisfythe guests.Theguestsmustfirstcontactthecoordinatorofthe programtoassistwithrectifyingthesituation.Iftheguests cannotbesatisfied,theymayrequestagiftcertificateor refund.Sendrequeststothecoordinatoroftheprogramwith receiptandinformationaboutprogramandissue.Each requestwillbereviewedindividually.Theguestswillreceivean emailorphonecallafterreviewed,asquicklyaspossible. Arefundorgiftcertificatewillbegivenforprogramswhena writtenrequestisreceivedtwoweeksbeforethe1stdayofthe registeredsession.Acancellationfeewillbecharged. Norefundsorgiftcertificatewillbegivenforparticipants expelledfromprogramsasaresultofdisciplinaryaction.

GeneralPolicies

GuestsmusthavetheirIDkeycardoralternateID(receipt, wristband)availabletoshowteammemberswhileinthe facility.

Tocheckoutapieceofequipment,theguestsmustleavea passkeycard,orphotoidentification. Theguestsareresponsiblefortheequipmentthathasbeen checkedouttothem.Ifequipmentislost,stolen,ordamaged,a replacementfeewillbecharged.

Personalmusicdevicesareonlyallowedwithheadphones. Glasscontainersofanykindareprohibitedinthefacility. Noanimals(excepttrainedservicesanimals)areallowedin thefacility.Animalsmaynotbeleftunattendedoutside. Foodisallowedindesignatedareasonly.

AllFitnessAreas(WeightRoom, WalkingTrack,CardioArea,and GroupFitnessClassroom)

Childrenunder14arenotpermittedintheFitnessAreasalone. However,sleepingorquietinfantssixmonthsandyoungerin carriersmaystaybesidetheparentinthecardioarea.

Childcareisavailableduringdesignatedhours.See“Childcare” formoreinformation.

Children13andyoungermayaccessthisareaifaccompanied byaparentorguardian18yearsorolder.

GuestsmayusetheFitnessAreasandparticipateindrop-in fitnessclasseswithanAdultDayPass.

Guestsareencouragedtowipeanyperspirationfromthe weightequipment,benches,andcardiovascularequipment aftereachusewiththecleaningmaterialsprovided.

Theuseofgymchalkisprohibited.

Guestareexpectedtorackweightsaftereachuse.

Spottersarerecommendedatallpressstations.

Guestsmustuseextremecautionwhenliftingweightstoavoid anypotentialinjury.Instructionplacardsshouldbe followed/observedwhenusingtheweightequipment.

Weightsanddumbbellsshouldnotbedropped,slammed, placedonvinylbenches,orrestedagainstthewalls, equipment,ormirrors.

Guestsareexpectedtomaintainproperhygienewhileusing thefitnessclassroom.

Waterinsqueezebottleswithalidorcontrolledspoutare encouraged.Nofoodorotherdrinksarepermitted.

Profanityorexcessivelyloudorsuggestivelanguagearenot permitted.

Allequipmentisoperatedonafirstcome,firstservebasis.

Duringpeakorwhenpeoplearewaiting,therewillbea 30-minuteworkouttimelimitpermachine.

Pleaseseekteammemberstoassistwithanyissues.The FitnessCenterteammemberswillsettleanydisputes.

Thefacilityprovidespersonaltraining;anyunauthorized personaltrainingisnotpermitted.

Solicitationorpromotionofsupplementsandoutsidehealth andfitnesstrainingisprohibited.

GroupFitnessClassroom

TheGroupFitnessClassroomareaisfordesignateddrop-in fitnessclasses,regularlyscheduledandspecialistclasses,and pre-approvedactivities.

Allclassesarefirstcome,firstserve.Therearealimitednumber ofspaces,dependentupontheclass.

YoungchildrenandbabiesarenotallowedintheGroupFitness room.PleasecheckourChildcarehoursforinformation.For theirsafety,childrenandbabiesarenotallowedtoobserveor sitinthebackoftheroom.

GuestsMUSTbe14yearsofagetoparticipateinGroupFitness classesandhaveaYouthFitnesspass.

Children13andyoungermayaccessthisareaifaccompanied byaparentorguardian18yearsorolder.

Guests14to17musthaveanannualormonthlyYouthFitness Passandhaveasignedwaiveronfile.

Guests18andovermaypurchaseanAdultDayPass,orother adultfitnesspassestoattendclasses.

AllguestsarerequiredtohavetheirIDkeycardoranotherform ofpurchase(receipt,wristband)availabletoshowteam memberswhenenteringtheclassroom. Allequipmentshouldremaininthegroupfitnessroom.

WalkingTrack

Guests18andoverwithAdultFitnessPassesorActiveAdult

Passesmayusethewalkingtrack

Guests14to17withaYouthFitnesspassandasignedwaiver onfilemaywalkorrunonthewalkingtrack.

Children13andyoungermayaccessthisareaifaccompanied byaparentorguardian18yearsorolder.

Obeythepostedlanedirectionalguidelines;thewalking directionwillchangedaily.

Useproperlanesdesignatedforwalkingorrunning.Lane designationsareasfollows:Insidelane–walkers,middlelanes –passing,andoutsidelanes-runners.

Enterandexitthetrackcarefully.Passwithcare.Pleaseleave spaceforotherstopass.

Avoidsuddenstopsandbeingstationary.

Strollersarepermittedonthetrack.InfantsandToddlershould remaininthestrolleratalltimes.

Nospikespermitted.Skates,rollerblades,andskateboardsare prohibited.

Foodisprohibited;drinksmustbeinclosedcontainers.

Donotutilizeequipmentthatmayobstructanotherlaneor couldinjureothers.

Usingthetracktoobserveevents/activitiestakingplaceonthe basketballcourtsisnotallowed.Anyguestsusingthetrack shouldbewalkingorrunning.

Athleticequipment,includingbasketballsorvolleyballs,arenot permittedonthetrack.

Anyotherguidelinesdeemednecessaryforthesafetyand comfortoftheguestswillbeenforcedbyteammembers.

ClimbingWall

Onlytrainedteammembersmaybelayclimbers.

Children13andyoungermayaccessthisareaifaccompanied byaparentorguardian18yearsorolder.

Climbingthewallwithoutatrainedteammemberis prohibited.

Thewallisopenduringdesignatedhoursonly.

Guestsmayrequestopeningthewall;teammemberswill accommodatewhentrainedteammembersareavailable.

Allclimbersmustbefouryearsorolder.

ClimbersorguardianmustcompleteaReleaseandLiability Waiverbeforeuse.

Allclimbersmustwearclosedtoeshoes.

Thefacilityprovidesharnessesandbelayersduringour climbingwallhoursandprivaterentals.

Gymnasiums

Thegymnasiumisdesignedformulti-useactivitiessuchas basketball,volleyball,andotherevents.

Children13andyoungermayaccessthisareaifaccompanied byaparentorguardian18yearsorolder.

Thegymnasiumwillhavedesignatedopengymtimeswith teammembermonitoringallactivities.Limitedspacemaybe availableforhalfcourtgames.Checkthewebsitecalendaror thefrontdeskformoreinformation.

Noorganizedcoaching,practice,orinstructionisallowed unlessapprovedbyfacilitymanagement.

Pleasebeconsiderateoffellowparticipantsandreportany unsportsmanlikebehaviortoteammember.

Ifaninjuryoccurs,telltheteammemberimmediately. Waterandsportsdrinksarepermittedinclosedcontainersin thegym;Nootherfoodsanddrinksexceptindesignatedareas.

EquipmentmaybecheckedoutatthefrontdeskwithIDor anotherformofcollateral.

Ballsshouldnotbethrownagainstwalls,doors,orwindows. Pleasedonotbounceballsinhallways. Nodunkingorhangingonbasketballrims

Foullanguage,“trashtalking,”taunting,andverbalintimidation isnottolerated.

Fightingisstrictlyprohibited.Anyonefightingwillbesuspended foronefullyearfromallMustangParksandRecreation facilities.Norefundswillbeissued.

Childcare Guidelines

DropinChildcare

OurChildcareseekstoprovideasafe,nurturing,andfun environmentforyourchildren,whileyouenjoyyourtimeatthe RecreationCenter.

Ourdedicatedteammemberstendtotheneedsofeverychild andencourageplayandimagination

ParentsmustremainintheRecreationCenterwhentheirchildis inchildcare

WeofferconvenienthoursthatcomplementtheFitnessClass scheduleandpopularfacilityhours.

Monday–Thursday

8:00AMto12:00PMand4:00PMto8:00PM

Friday–8:00AMto12:00PM

Two areas of Childcare

WeeOnes-Ages6monthsto3years–locatednexttothe RecreationCenterfrontdesk.Focusofthisareaistoprovidea safechildcarearea,whileencouragingopenplay,interacting withotherchildrenandteammemberdirectedactivities.Area

hasage-appropriatetoys,books,andsupplies.Theareahasa changingtableandrestroom.

ChildtoStaffRatio:1teammemberto8children,max.2infants perteammembers.Max.forthisarea-20children

WhizKids-·Ages4to8years-Locatedintheclassroomjust pasttheRecreationCenterfrontdesk.Focusofthischildcare areaistoprovideasafeareaforfreeplay,teammember interactionandscheduledage-appropriateactivities.A

monthlycalendarofeventswillbeavailableinthearea,aswell asatthefrontdesk.Weeklyactivitieswillbepromotedviathe TVscreenatentrance. Thisareahasage-appropriatetoys, games,books,andasink.ChildrenwillusetheRecreation CenterfamilyrestroomandRecreationCenterrestroom.Other areasoftheRecreationcentermaybeusedforscheduled organizedactivities.i.e.,gymnasium.Teammemberswill continuetoremainwithchildren.

ChildtoStaffRatio:1teammemberto10children.Max.forarea -25children

Drop-inchildcareisavailableonafirstcomefirstservebasis. Teammemberswillpostasignwhenchildcareareaisfull. Childrenwillbeadmittedasspaceisavailable.

ChildcareRegistration, DropoffandPickup

Forthesafetyofthechildrenindrop-incareweuseKidCheckto signinandoutofthearea.Parentsorguardianswillneedto registerthechildintothesystempriortodroppingoffinchildcare.

KidCheck

TouseKidCheck,pleasegotowww.go.kidcheck.comtocreate afreeaccountandselect“CreateYourKidCheckAccount”,or downloadtheKidCheckMobileAppfromtheAppStoreor GooglePlayStoretocreate,manage,andupdateanaccount onyourmobiledevice.

ParentorGuardianmustfullycompletetheguardiansection andmedicalinformationonKidCheck.Theywillneedtoinclude themselvesonguardiansectioninordertopickupanddrop off

Parentsmustcheckeachchildinandout,onKidCheckwhere

they can be in the Recreation Center. Any special instructions needtobewrittenintheparent’snotesection.

ChildcareTeamMembers

Childcareattendantsare16yearsofageandolderandare selectedwithcare.Westrivetohavekindattendantswho enjoyworkingwithchildren.

AllteammembersarecertifiedinAdult,Child,andInfantCPR andfirstaid.

Trainingisprovidedonchildcare,appropriateagebehavior, expectations,andcaringforchildren. Additionaltrainingisprovidedinhouseandout. Ifyouhavequestions,concernsorcomplaintsaboutour childcareteammembers,pleasecontactMaceyat mchesnut@cityofmustang.org.Forimmediateassistance,ask thefrontdeskfortheFacilitySupervisor.

GeneralInformation

Drop-inchildcareforages6monthsto3yearsofageis includedwithparent/guardian’sAdultFitnessPassorFamily Pass.Childwillneedtobelistedaspartofthefamilygroup. (Day,monthlyorannual)

Children4to8yearsofagewillneedtobeapartofaFamily Pass.

ParentorGuardianmustremainintheRecreationCenteror attendingarecreationclass.Theparent/guardiancannot leavethebuildingorgototheAquaticCenter. Ifparentorguardianleavesthefacilitywiththechildindrop-in childcare,childcareprivilegescouldbesuspended,and MustangPolicewillbenotified.

Childcareisforamaximumof2hoursperchild.Pleasebeon timetopickupyourchild.Agraceperiodoffive(5)minuteswill

begivenbeforealatefreeischarged.Forevery15minutes over2hours,therewillbea$2.00fee.Feeswillbepaidatthe RecreationCenterfrontdesk.

Pleasereportanyconcernsorissuesimmediatelytothe FacilitySupervisor,byaskingforthemattheRecreationCenter frontdesk.

Foradditionalconcernsorinformation,contacttheYouth Coordinator,Maceyatmchesnut@cityofmustang.org.

Failuretofollowanyguidelinesorpoliciesmayresultinthe revokingofchildcareprivilegesforaguestortheirchild.Such decisionismadeatthediscretionofParksandRecreation management.

CareofChild

Childcareattendantsarenottochangediapers;ifabowel movementoccurs,theparent/guardianwillbenotifiedandwill needtoreturntotakecareofthesesituationsimmediately. Limitedassistanceisprovidedforusingtherestroom.Ifachild needsassistance,theparentwillbenotified.

HelpfulHints

Pleasehaveyourchildfedandincleandiapersbeforeleaving him/herinourcare.

Alertteammemberstoanyallergiesorspecialneedsofyour child.

Childrenarewelcometobringonefavoriteblanketortoyinto thechildcareareas.Nosmallparts.Teammembersarenot responsibleforbrokenorlosttoys.

FoodandSnacks

Parents/Guardianmayprovidedrinksinaspillproofplastic bottleorcupwillbepermitted.

Forchildren’ssafety,nofoodswithpeanutsareallowed.

IllnessandHygiene

Pleasehelpmakechildcarefacilitiesahealthyandsafeplace foryourchildren.Pleasedonotdropoffyourchildiftheyhave anyofthefollowingsymptoms:runnynosewithcolored discharge,fever,vomitingordiarrheawithinthelast24hours. Childrenwithrashes,eyedischargeorlice,maynotenter.

Toprotectotherchildren,iftheteammembersdetermineor suspectachildisill,theparentswillbenotifiedtopickupthe childimmediately.

Teammemberscannotadministeranymedicines.

ChildBehavior

Alleffortswillbemadetohelpthechildtobecomfortableand enjoytheirtimewhileinchildcare.Ifachildcannotbequieted fromcrying,screamingordistresswithin5minutes,parentwill benotified.Ifthechildcontinuestobeupsetorcry,theparent willneedtoremovethechild.

Allchildrenindrop-inchildcaremustconductthemselvesina mannerthatisnotdisruptivetootherchildren.Expected behavioris:

Keepyourhandsandfeettoyourself

Showrespectforyourself,others,andproperty

Age-appropriatesharingandtakingturns

Listentoandfollowingdirectionsofteammembers

Washinghandswhenenteringandafterusing restrooms

Biting,fighting,hittingandthrowingwillnotbetolerated. Parentswillbeaskedtoremoveanychildwhocannotbe controlledorwhorequiresoneononesupervision.Parksand Recreationteammembersreservetherighttomakethis decisionasneeded.

Ourgoalwithdisciplineisforeachchildtodevelopincreasing self-controlandtheabilitytoplayandcooperatewithothers. TimeoutistheONLYmethodofdisciplineusedindrop-in childcare.Timeoutwillnotbelongerthanonetotwominutes long,givingthechildachancetogaincontrol.Iftheparent prefers,wecangetthempriortoanytimeout.Parentwill receiveawrittenreportaboutincidentorissuethatmayhave occurred.

Forconcernsaboutchildrenbehavior,orteamresponse immediatelyvisitwithFacilitySupervisorinthecenteror contactMaceyatmchesnut@cityofmustang.org.

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