DEPARTMENTAL ACCOMPLISHMENTS FY 2020 - - - -
CITY COMMISSION •
Approved Fiscal Year 2020 Annual Operating and Capital Improvement Budgets • Approved the 5-year Capital Improvement Plan • Commission Initiatives: - COVID-19 Food Distribution and Senior Outreach - State of the City Address - Youth Advisory Council - Aviation Expo - Drive-In Movie Night - Heroes Hometown Advantage - High School Graduate Scholarship Program - Panamanian Independence - Adopt-A-Street - Black History meets Reggae Month Celebrations - CommUnity and Cops Approved the following reports: - Comprehensive Annual Performance Report (CAPER) - Comprehensive Annual Financial Report (CAFR) Approved the following code amendments: - Approved and adopted numerous sections of the City’s Procurement Code. - Approved and adopted six Ordinances amending the Land Development Code
OFFICE OF THE CITY MANAGER •
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Development of Miramar Town Center’s final development block, Manor at Miramar, to include 393 rental apartments and 26,500 square feet of retail in an eight-story building. 60-space parking garage and frontage surface parking off Red Road. The $110 million project will generate 650 jobs over the two-year construction period and a total of 323 jobs on a recurring basis. Additionally, $1.9 million will be generated annually in property taxes and $1 million in sales taxes. Finalized a Comprehensive Lease Agreement with Pinnacle Communities, LLC for the development of up to 120 senior affordable housing units on the 2.3-acre former Public Safety Building site. Entered negotiations with Florida Soccer Soldiers for a publicprivate partnership to construct a state-of-the-art soccer training facility on City park land located near Everglades High School and Glades Middle School. Entered negotiations Broward County School Board for development of open space area at Perry Alternative School. This will allow City to build workforce housing on approximately 10-acres of land in support of the Innovation and Technology Village. Activation of the Internet of Things (IOT) initiative to update Geographic Information System (GIS) software for the planning and development of the City’s infrastructure and smart city initiatives. Launched citywide virtual town hall communications plan to provide a platform for public information regarding ongoing city projects. Launched 3 news bulletins to increase communications with residents and businesses: Hello Miramar Business Pulse and Miramar News tabloid. Covid-19: Developed over 950+ pieces of communication that have been distributed internally and externally on multiple media platforms Census 2020: Launched multimedia campaign to drive awareness and response to the 2020 Census. Increased Social Media Reach Miramar received $7 million dollars from City of Hollywood for Interlocal Agreement for Virtual Re-use (Reclaimed Water). Comprehensive Assessment of Revenues and Expenses (C.A.R.E.) Program: - Negotiated $48,000 for the term of the 2-year agreement in valet parking and event management service revenue. - Raised $85,000 of savings from the Utility Bill Audit. - Established $39,000 savings/per month & 80 participating vendors from our P-Card policy. - Collected $38,152 in reimbursements from contractors.
Saved $10,565 with Double-sided default printing. Saved $10,404 with Computer Hibernation Policy. Received $404,543 in various grants. Received $5,000, with an estimated revenue of $75,00 annually (for five years), from Bus Bench Ads.
HUMAN RESOURCES •
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Provided employee training sessions in the following key focus areas: - Skill Development: Customer Service, Correctness in the Workplace, and Effective Communication - Safety: Active Killer Training, Stop the Bleed Training and Defensive Driving Training - Benefits: Resources for Life and Mental Health Awareness - Department Need: Professional Boundaries Training -Social Services and Power of Five - Employee Retreat - Parks and Recreation In partnership with Florida International University (FIU) delivered one additional cohort of the Supervisory Academy to promote employee personal growth and development. Incorporated the Znanja Online Learning Platform to promote learning environment for employees Formalized a Training Committee where employees serve as the “voice” of their department Initiated Diversity and Inclusion Training Established an Education Partnership Program that provides employees with discounted tuition rate Implemented Test Genius Program to improve fairness, consistency and transparency of candidate selection process. Completed first phase of compensation and classification study of the unrepresented classifications. Automated the approval process for employee and position changes Developed part-time recruitment program to incorporate Miramar residency and veterans preference selection.
Risk/Health Accomplishments FY 2020 • Risk Management, working with the City’s Third-Party Administrator, closed 160.7% of workers’ compensation claims from FY19 reducing City’s number of opened workers’ compensation claims. • During FY20 the City’s Workers’ Compensation Experience Modification rate remained at 0.73%. • Opening of an Employee Onsite Health Clinic -providing quick and meaningful access to a Primary Care Physician for routine preventive care. Projection that within 12-18 months, the City should see a 1:1 Return on Investment as utilization of the clinic increases.
LEGAL • • • • •
Represented the City at all City Commission meetings, workshops and other required meetings. Successfully defended the City in key litigation matters. Completed review and necessary revisions to contracts in a timely manner. Completed review and necessary revisions of all City Commission agenda items. Provided responses and follow up to inquiries from the City Commission in a timely manner.
OFFICE OF THE CITY CLERK • •
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Successfully hosted Citywide Records Management/Request training. Effectively enhanced passport services and promoted flexibility to meet the public’s demand by continuing to offer Passport “Walk-In Day” twice a month (through February 2020 prior to the Covid-19 Pandemic). Held virtual Commission Meetings during the Covid-19 pandemic. Successfully hosted virtual training for election software.
FINANCIAL SERVICES •
Awarded the Certificate of Achievement for Excellence in Financial Reporting.
#MiramarStateOfTheCity
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Issued the FY 2019 Comprehensive Annual Financial Report (CAFR). Provided assistance in securing 8 new grants for City personnel. Implementation of Munis Accounts Payable Manager and Purchasing Card Module to enhance payment processing capabilities. Secured a $10 Million loan to finance Capital Improvement Projects.
PROCUREMENT • •
Sections of Procurement Code amended by Ordinance 20-12. Managed the upgrade of vending machine services.
MANAGEMENT & BUDGET • • • • • • •
Delivered General Fund five-year forecast. Developed scenario analysis for possible COVID-19 related effects. Conducted numerous trainings with departments on various budget topics. Received the GFOA Distinguished Budget Presentation award. Assisted departments with enhancements to their performance measures. Timely completion of the Adopted Annual Budget Document and the Adopted 5-Year Capital Improvement Program Document. Balanced General Fund budget through various funding strategies while maintaining service levels.
POLICE • •
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Conducted mental health awareness training for all sworn departmental staff, which equipped the officers with the necessary skills to identify symptoms and help citizens obtain the needed care. Mendell’s Rule was an initiative implemented by the Chief of Police, in collaboration with Broward Crime Stoppers, to increase the amount awarded for tips leading to the arrests of offenders committing juvenile related homicides. This was the first initiative in Broward County of this magnitude to be instituted. Launched the Autism Awareness Outreach Program to allow officers to better serve those in the community who live with autism. Procured Mark43, a new cloud hosted records management system to advance report writing, state and federal crime reporting, public records requests and strategic analysis capabilities in accordance with 21st Century Policing standards. Implemented its first Unmanned Aircraft Systems (UAS) Drone Program. The drones are effective aerial support tools to assist with various public safety services and events.
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ECONOMIC & BUSINESS DEVELOPMENT • • • • • • • • •
FIRE-RESCUE • • • • • • • • • • •
Developed Fire Rescue incident action plan to COVID response. Began program of “Drive by Parades” for residents as a result of COVID-19. Conducted Promotional exams for the ranks of Battalion Chief and Lieutenant. Hired and trained six new Firefighter/Paramedics for emergency operations. Implemented a Social Media campaign designed to keep residents and staff up to date on COVID related activities and information. Led the city’s response to the COVID-19 pandemic. Conducted training and purchased necessary equipment and supplies for the safety of the residents and staff. Recertified department in Advanced and Basic Cardiac Life Support. Completed Florida continuing educational requirements for Paramedics and EMTs. Held first Pet CPR and Basic first aid class in December for a class of 10 participants. Graduated a new group of CERT members. Hosted the New Renaissance Middle School forensic class along with several other school groups throughout the year for completion of projects, field trips and safety presentations.
COMMUNITY DEVELOPMENT • • • • •
Implemented mobile inspection tracking Met Timeliness Test for Community Development Block Grant Implemented Digital Plan Review for single discipline projects Developed and implemented Digital Permit Cards Developed and Implemented Building Permit Clerk Call Center
Adopted LUPA for the Regional Activity Center (RAC) to add 2,350 residential units Completed update to Capital Improvements Element of the FY 2020-2024 Comprehensive Plan Provided COVID-19 Rent and Utilities Assistance Adopted six Ordinances amending the Land Development Code Approved new hotel - Tru Hotel Adopted new procedures for DRC review process, including provision for virtual / digital plan review Adopted new procedures for CAB review process, including provision for virtual / digital plan review Adapted Planning & Zoning Board process, including provision for virtual meetings Adopted new procedures for Community Meetings to discuss Land Use items Completed Recertifications for multiple Comprehensive Plan Amendments with Broward County Initiated Comprehensive Plan Amendments for the 2020 Water Supply Facilities Work Plan Completed Annual Recertification for Community Rating System Completed Cycle Verification for the Community Rating System Initiated School-Related Comprehensive Plan Amendments Adopted city-wide Public Art Program Published Floodplain Newsletters on upcoming flood map changes and Flood Insurance awareness
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$1 million in Economic Stimulus Grant Funding to nearly 200 small businesses affected by COVID-19. $500,000 in MicroEnterprise grant funds through Community Development Block Grant Funding Executed Recreation License Agreement (RLA) with School Board for development of open space at Perry Alternative School. Executed a Memorandum of Understanding (MOU) with Broward College for Broward Up. Completed Economic Development Fund Program guidelines to assist small businesses. Held BizFit Tour and Business Workshop in October 2019. Completed construction of commercial rehabilitation project for 3190 South State Road 7. Completed eight corporate visits (BizFirst Program). Hosted “How to Do Business with Poland” and “How to do Business with Bangladesh” Workshops in partnership with Broward County Office of Economic and Small Business Development and Enterprise Florida. Staff attended a trade mission to Ghana in partnership with Broward County Office of Economic and Small Business and Enterprise Florida. Hosted four Webinars and Podcasts on topics of interest to small businesses.
PUBLIC WORKS • • • • • • • • • • • • •
Completed milling and resurfacing of 3.6 centerline miles of roadways throughout the City. Completed embankment restorations on 70 properties. Completed 70% of Tree Canopy Study and provided all required documents in compliance with State of Florida National Urban and Community Forestry Program for $20,000 reimbursable grant. Implemented Solar Powered Recycling Program at various locations throughout the City. Implemented a Recycle Right Miramar promotional campaign. Hosted Household Hazardous Waste Collection Events within the City. Collected over 5,900 tons of recyclable materials. Completed replacement of 30,000 square feet of concrete sidewalks throughout the City. Distributed 1,020 gallons of recycled paint to residents. Completed installation of light emitting diode (LED) streetlights along Hiatus Road, Sherman Circle, Red Road and Tropical Valley. Completed repainting of various City facilities, including Vernon E. Hargray Youth Enrichment Center, Police West District Sub-station, and Sunset Lakes Community Center. Completed refurbishment of Town Center Twin-cell Cooling Tower. Participating member/sub-committee Chair of Technical Advisory
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Committee for Broward County Memorandum of Understanding for creation of Region Integrated Solid Waste Management System. Completed installation of social distance “plexiglass” barriers throughout all City facilities.
UTILITIES/ENGINEERING • •
Fleet Maintenance • Acquired 49 vehicles and equipment as part of the City’s Vehicle Replacement Program. • Acquired 8 electric vehicles as part of the City’s Vehicle Replacement Program for green sustainability initiative. • Completed installation of protective overhead canopy on the north side of Fleet Facility to facilitate storage of portable traffic lights. • Acquired two portable traffic lights. • Completed installation of liquid propane gas tank with necessary appurtenances at the Wastewater Reclamation Facility.
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Stormwater Management • Completed design phase of the Historic Miramar Drainage Infrastructure Improvement Phase IV project. • Submitted Annual report for Year 3 of National Pollutant Discharge Elimination System (NPDES) Permit Cycle 4. • Partnered with South Broward Drainage District to remove invasive trees from canals within the Knolls Community. • Completed street sweeping services of 1,000 miles throughout the City.
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CONSTRUCTION & FACILITIES MANAGEMENT •
In FY19, this department was transferred into the Utility Fund as programs within the Utilities Department.
PARKS & RECREATION • • • • • • • • • • • •
Installed new playground, shade structure, and picnic area at the Harbour Lakes Park. Installed Miramar Regional Park Marquee sign at entrance on Miramar Parkway. Opened Paw Central, anew dog park at the Miramar Regional Park. Introduced the Lifeguard Apprentice Program. Replaced playground surface at the Vizcaya Park with artificial turf. Renovated River Run Park Playground Installed new tennis court lighting at the Silver Lakes Tennis Complex. Beautification of the Bernard Park. Teamed up with the Vitality Corporation for Silver Sneakers program. Introduced new Swim Right Up program which assists lower income families with swimming lessons. Installed shade structure over the bleachers at the Ansin Sports Complex. Renovated Miramar Athletic Park restroom facility.
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INFORMATION TECHNOLOGY (IT) •
COMMUNITY SERVICES
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Adult Day Care selected as a vendor by Broward County Elderly and Veterans Services to provide respite to Adult Day Care caregivers. Miramarvels Early Childhood Academy partnered with Utica College of Nursing to integrate nutrition and safety education programming. Youth and Family Outreach has developed the Youth Volunteer Internship Program which provides local high school students a three-month rotation through the Department with three-week concentration in each program. Senior Services Program, through partnership with the Area Agency on Aging and Meals on Wheels South Florida, facilitates weekly delivery of meals to over 150 seniors.
CULTURAL AFFAIRS • • • • •
Completed 10 MCC Presents presentations Showcased 4 Art Exhibitions Offered Miramar First discount to residents Cultural Start, a program between MCC and Miramarvels Early Childhood Academy, to introduce culture to Pre-K children Greater Fort Lauderdale Convention and Visitor’s Bureau (GFLVB) knighted the Miramar Cultural Center ArtsPark with the promotional label of a unique space for event and performance activity in its material available to local, regional, national and international relationships.
City-wide water service line repairs detected by Leak Detection Programw under Year 6 (+/-292 were detected and repaired). Completed Capital Improvement Project for the Belt Filter Press and Gravity Belt Thickener Refurbishment. Upgraded all SCADA workstations operating systems to Windows 10 to comply with the City’s cybersecurity policy. Completed the 5 -Year Mechanical Integrity Testing on Injection Wells at the Wastewater Reclamation Facility and the West Water Treatment Plant. Water/Wastewater Quality Laboratory achieved 100% Microbiology Proficiency Testing Rate with the State of Florida. Water/Wastewater Quality Laboratory achieved 98% Chemistry Proficiency Testing Rate with the State of Florida. Completed construction of the WWRF Reclaimed Water System Expansion, Phase 1B. Completed construction of the Historic Miramar Infrastructure Improvement, Phase 3. Completed Risk/Resilience Assessment and Emergency Response Plan for Miramar Water Treatment and Supply Systems as required by US EPA. Completed Miramar Parkway Streetscape from SW 68th Ave to SW 64th Ave. Completed Landscape and Beautification along Miramar Parkway University Dr. to SW 69th Ave. Completed Pembroke Road expansion from Dykes Road to Silver Shores Blvd. Completed Sidewalk along SW 62nd Avenue between Countyline road and Pembroke Road. Issued over 100 combined construction, utility and sitework permits for private developments and utility companies. Collected over $1.2M in permit fees. Performed over 1,000 inspections. Collected over $2.5M in water and sewer impact fees. Collected over $2.8M in Park impact fees. Received award of over $6M from County Surtax to fund various City transportation projects, and over $6M for roadway resurfacing projects. Completed Historic Miramar Public Safety Complex Project. Completed I.T. Office Renovation Project. Completed Police Memorial Fountain Project. Commencement of the Forcina Park Project. Commencement of the B.O.H. Regional Park Amphitheater Project.
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Integrated WebEx Events, Cisco Codec and Facebook to facilitate virtual meetings and other City social media events with live streaming to Facebook. Implemented Mobile Device Management (MDM) to provide the City a way to manage and maintain City owned mobile devices and enhance productivity when employees are away from the office. Successfully setup solution to host virtual commission meetings and successfully implemented eComments to allow residents to remotely participate. Implemented cloud-based backup solution with disaster recovery to the cloud and enhanced ransomware protection to safeguard City’s data and provide redundancy in the event of a disaster. Completed the configuration of a new ticketing system for the finance department, which allows Utility Billing staff to manage and track residents’ requests and track their progress. Implemented Citywide digital signature solution. Streamlined property import of Broward County Property Appraisals. Citywide Microsoft Teams rollout and adoption of user/team collaboration tool. Citywide intranet rollout. Migrated intranet data from old environment and created an HR site in addition to the main Intranet page. Remote application deployment for users to connect from home and work from any device with internet connectivity. Migrated the Police Department (PD) to Office 365. Upgraded all 2008 Servers to the latest operating system.
#MiramarStateOfTheCity