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Shoreacres Welcome Packet

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WELCOME TO THE CITY OF LA PORTE!

Dear new La Porte resident,

On behalf of the City of La Porte, I am truly delighted to welcome you and your family into our community. Whether you have lived in Shoreacres for decades or just a few years, please know that you are not simply joining a new city, you are becoming part of a warm, vibrant, and close-knit community that is genuinely glad you are here.

La Porte has always prided itself on being the kind of place where neighbors look out for one another, where families can put down roots, and where community spirit runs strong We believe you will feel right at home in no time.

Included in this packet, you will find information about some of the great amenities and services available to you as a La Porte resident. From our parks and recreation programs to public safety services and local events, we want to make sure you have everything you need to hit the ground running.

Please do not hesitate to reach out to City Hall if you have any questions or if there is anything we can do to help make this transition as smooth as possible. Our doors, and my door in particular, are always open.

Again, welcome to La Porte. We are so glad you are here!

s, Mayor

WHAT'S INSIDE THIS PACKET

SHOREACRES WEBPAGE

LAPORTETX.GOV/SHOREACRES

To assist you through this transition, the City of La Porte has established a dedicated online hub containing all the latest updates, frequently asked questions, and essential resources regarding the consolidation. We highly encourage you to scan the QR code or bookmark the website to stay informed on service changes, transition timelines, and important contact information.

SHOREACRES CONSOLIDATION TOWN HALL

Wednesday, June 3 | 6:00 PM

La Porte City Hall

604 W Fairmont Pkwy, La Porte, TX 77571

This Town Hall will provide residents with information regarding the next steps of Shoreacres being integrated into the City of La Porte. City staff will be present to discuss what residents can expect moving forward, provide updates on services and transition items, and answer community questions.

PUBLIC WORKS & SOLID WASTE TRANSITION

As part of the consolidation, the City of La Porte Public Works Department is actively managing the transition of core municipal services for former Shoreacres residents

Streets, Drainage, and Mosquito Control

Residents will now be serviced directly by La Porte Public Works for these needs.

Solid Waste Collection

The City of La Porte has assumed administration of the existing solid waste collection contract with Decker Dispose-All to ensure there is no lapse in service. The collection days will remain the same. This transition period ensures uninterrupted garbage and trash collection while La Porte prepares the necessary resources to manage collection internally in the future.

Recycling Services

Please note that curbside recycling will be discontinued soon. Residents are encouraged to utilize our drop-off facility. (Please see the enclosed Recycling Center Handout for a full list of accepted materials and guidelines).

Drop-off Facility Location: 12201 North C St. (Behind the Public Works Facility)

UTILITY BILLING & WATER SERVICE TRANSITION

The Utility Billing Department is excited to welcome you and support you during this transition. We are pleased to serve you as you become part of the City of La Porte community!

Current Billing & Meter Replacements

Meter change-outs have already begun. Please be aware that our City Meter Readers will be on your property to change your meter

Until your meter has been replaced, you will continue to be billed through Innovative Operations, LLC. (IUO), although the rates will now reflect the City of La Porte water rate structure as of May 12, 2026. Any billing questions or meter issues prior to your replacement will still need to be addressed with Innovative Operations, LLC.. They can be reached at (832) 771-4246 or toll-free at (833) CALL-IUO

New Service Water Account Application

Once your meter has been replaced, you will be billed directly from the City of La Porte. Upon receipt of a bill from the City of La Porte for water services, you will know your meter has been replaced by us. To expedite this process, it is important that the Utility Office begins collecting New Service Water Account Applications.

Watch your mail: The Utility Billing Department will be mailing a letter with a New Service Water Account Application enclosed.

Completion rules: Please note that only the property owner or renter may complete this form, and only one name is allowed on the account. Submission: It is very important that this application is completed and returned to us as soon as possible. Please bring the completed application - along with a copy of your driver’s license and proof of ownership, lease agreement, or electric bill verifying your name and address to City Hall.

No New Deposit Required: Current Shoreacres residents transitioning their service to the City of La Porte will not be required to pay a new deposit fee when setting up their account.

Courtesy Garbage Bags

Upon submission of your application at City Hall, you will receive two rolls of garbage bags as part of your new service. These garbage bag rolls are provided to each new water service account as a courtesy to our residents

Utility Billing Office Contact Info:

Location: City Hall, 604 W Fairmont Pkwy, La Porte, TX 77571

Direct Phone: (281) 470-1403

YOUR CITY COUNCIL REPRESENTATIVES

Shoreacres is now part of District 5.

All City Council information can be found at www LaPorteTX gov/Council

Mayor

Rick Helton

Phone: (281) 470-5021

Email: MayorsOffice@LaPorteTX.gov

District 5 Councilmember

Jay Martin

Phone: (281) 470-5021

Email: District5@LaPorteTX.gov

At-Large Councilmember A

(Representing the entire city)

Brandon Lunsford

Phone: (281) 470-5021

Email: AtLargeA@LaPorteTX.gov

At-Large Councilmember B

(Representing the entire city)

Brent McCaulley

Phone: (281) 470-5021

Email: AtLargeB@LaPorteTX.gov

City Council Meetings

City Council meetings are held on the 2nd and 4th Mondays of each month at City Hall (604 W Fairmont Pkwy). Please note that meeting dates are subject to change or cancellation due to holidays.

Agendas & Minutes: You can view upcoming meeting agendas and past minutes at www.LaPorteTX.gov/Agendas.

Upcoming Cancellation: The May 25th City Council meeting has been cancelled due to the Memorial Day holiday.

CITY SERVICES DIRECTORY

EMERGENCIES: Dial 911

General Inquiries: 281-471-5020 | Communications@LaPorteTX gov

Department / Service

Phone Number

Non-Emergency Police (281) 471-2141

Non-Emergency Fire (281) 471-3607

Non-Emergency EMS (281) 471-9244

Animal Shelter (281) 842-3700

Bay Forest Golf Course (281) 471-4653

City Manager’s Office (281) 470-5013

City Secretary's Office (281) 470-5021

Finance & Purchasing (281) 471-9691

Human Resources (281) 470-5028

Municipal Court (281) 471-4683

Office of Emergency Management (281) 470-0010

Parks & Recreation (281) 470-7275

> Norman L Malone Senior Center (281) 470-9897

> Brookglen Senior Program (281) 470-5058

> Special Programs (S.P.O.R.T.) (281) 470-1579

Planning & Development (281) 470-5073

> Code Enforcement (281) 470-5073

> Floodplain Questions (281) 470-5060

> Permits (281) 470-5073

Property Tax (281) 470-5044

Public Works (281) 471-9650

> After Hours: Water/Sewer/Streets (281) 471-2141

Utility Billing (281) 470-1403

Email

Police@LaPorteTX.gov

Fire@LaPorteTX.gov

EMS@LaPorteTX.gov

AnimalControl@LaPorteTX.gov

GolfCourse@LaPorteTX gov

CityManager@LaPorteTX gov

CitySecretary@LaPorteTX gov

Finance@LaPorteTX gov

HR@LaPorteTX.gov

Court@LaPorteTX.gov

OEM@LaPorteTX.gov

ParksandRec@LaPorteTX.gov

LPSeniors@LaPorteTX.gov

LPSeniors@LaPorteTX.gov

ParksandRec@LaPorteTX.gov

Planning@LaPorteTX.gov

CodeEnforcement@LaPorteTX.gov

Permits@LaPorteTX.gov

Tax@LaPorteTX.gov

PublicWorks@LaPorteTX.gov

UtilityBilling@LaPorteTX.gov

HOW TO APPLY FOR A RESIDENTIAL PERMIT

City of La Porte – Citizen Self Service (CSS) Portal

To successfully submit a residential permit application with the City of La Porte, please follow the steps below using the Citizen Self Service (CSS) Portal.

Step 1. Create a CSS Account

Before submitting a permit application, you must create a CSS account with the City. Scan the QR code to the right for instructions on how to create an account

Step 2. Select “Apply”

Once logged into the CSS Portal, select “Apply” from the home screen.

Step 3. Search for Your Permit Type

Use the search bar to locate the permit or plan you wish to apply for. Once located, select “Apply.”

Step 4. Enter the Project Location

You will be prompted to enter the address where the permit work will take place.

Enter the property address or the HCAD parcel number in the search bar.

Select the correct location using the checkbox. Click “Add ” • Once the location is added, click “Next” in the bottomright corner.

Step 5. Complete Permit Details

Fill out all required permit information fields. Once completed, click “Next.”

Step 6. Add Contact Information

Provide all required contact information by selecting the plus (+) button for each contact type After all information has been entered, click “Next ”

Step 7. Provide Additional Information

Depending on the permit type, additional information may be required. Complete all requested fields and click “Next.”

Step 8. Upload Required Documents

Upload all required documents for your permit application. Once all required files have been uploaded, click “Next ”

Step 9. Electronic Signature

Type your name to provide your electronic signature. Click “Next” to continue.

Step 10. Review & Submit

Review all entered information and uploaded documents carefully. Once confirmed, click “Submit” to complete your application Need Additional Help?

Scan the QR code to the right to access permit checklists, application guides, and additional resources.

FLOOD HAZARD AWARENESS

The City of La Porte is dedicated to minimizing the loss of life and property that is associated with flooding events and providing residents with a safe environment to live, work, and play. Make sure you are knowledgeable on how to protect yourself and your property for the next flooding event.

Purchase a flood insurance policy and maintain coverage on your structure Don’t delay – there is a 30-day waiting period before a policy takes effect Basic homeowner’s insurance does not cover damage from floods Flood insurance is not only for homeowners; renters should consider purchasing flood insurance to protect their contents For more information about flood insurance such as types of policies and coverage limits, contact your insurance provider

Keep trash out of ditches and avoid dumping pollutants in the sewers Stream dumping is a violation of the Chapter 50 ordinance that prohibits dumping or discharging of any pollutant into the storm drainage system Homeowners with overgrown ditches should contact the city for assistance in maintaining their drainage easements Report debris and stream dumping to the Public Works Department by calling 281-471- 9650

Contact the Associate Engineer at 281-470-5060 or email MichelM@LaPorteTX gov for advice before you construct or place anything in the floodplain The Associate Engineer can provide information on floodplain development regulations; permit application and elevation certificate requirements; Flood Insurance Rate Map zone determinations; sitespecific data on floodplain areas, historical flood information (general areas of repetitive loss), and areas of natural floodplain functions The city adopted new flood maps, so be sure to ask about the requirements in your area Citizens can also visit the FEMA website at www fema gov/flood-maps to obtain other flood-related information Any development in the floodplain without a permit is illegal, and such activity should be reported to the Building Department by submitting a completed Request for Investigation of Code Enforcement Violation at LaPorteTX gov/CodeEnforcement Hire only contractors that are registered with the city to ensure the proper regulations are followed Copies of elevation certificates are located at 604 W Fairmont Parkway and are available upon request by submitting a Request for Public Information at LaPorteTX gov/PublicRecords

Protect your home. Consider some permanent flood protection measures such as marking your fuse or breaker box to show the circuits to the floodable areas. Protect your home’s foundation from flooding by making sure your downspouts drain away from your house. The City Engineer can provide advice on how to correct drainage issues. Visit the City website at LaPorteTX.gov/Floodplain for information on grant opportunities to elevate your home and other flood protection assistance, including sources for financial assistance.

Designate a place where your family can meet after an evacuation order is issued Evacuation maps are on the City’s website at www LPOEM org The La Porte Office of Emergency Management developed an Emergency Preparedness Guide to prepare for a variety of weather disasters Register your cell phone number into the City’s AlertLP Emergency Notification System (sign up at AlertLP com) and follow the City of La Porte on Facebook to see all watches, warnings, and other weather-related information issued by the National Weather Service.

STAY CONNECTED

Get the latest updates on city news and events. You can access all of the communication channels listed below in one convenient place by visiting our central communications hub at: LaPorteTX.gov/Connect

Email Newsletters: Subscribe to the City of La Porte’s monthly newsletter for updates on public meetings, city news, and upcoming events.

Parks & Rec Pulse: The Parks & Rec Pulse monthly newsletter is the best way to hear about community events, youth programs, adult activities, and senior services.

Social Media Directory: Find links to follow us across our platforms

Facebook & Instagram: @cityoflaporte

X (formerly Twitter): @LaPorteByTheBay

Emergency Updates: Follow the La Porte Office of Emergency Management (@LPOEM) on Facebook and X for real-time information before, during, and after emergencies

For the latest news, service info, and department updates, you can also always head to our main website at www.LaPorteTX.gov anytime.

AlertLP, CAER Online (Local Industry Information), and La Porte

Support links can be found on this webpage, as well.

2026 CITY HOLIDAYS & EVENTS CALENDAR

City offices will be closed on the following remaining holidays in 2026: Memorial Day: Monday, May 25, 2026

Independence Day: Friday, July 3, 2026

Labor Day: Monday, September 7, 2026

Thanksgiving Holiday: Thursday, November 26 & Friday, November 27, 2026

Christmas Holiday: Thursday, December 24 & Friday, December 25, 2026

For a full calendar of all upcoming City meetings and special community events, please visit the homepage of our website at: www.LaPorteTX.gov

Needtoreportanabandonedvehicle,pothole, graffiti,orothernon-emergencyissue? TheLaPorteSupportappmakesitquickandeasy! LaPorteTX.gov/LaPorteSupport

ABANDONED VEHICLES

POTHOLES

MOSQUITO CONTROL

ANIMAL ISSUES

ORDINANCE VIOLATIONS

ODOR COMPLAINTS & MORE!

Submitservicerequests24/7,attachphotos, andtrackupdates—allfromyourphone. DownloadtheLaPorteSupportapptodayorvisit ourwebsitetogetstarted!

MUNICIPAL COURT

As part of the consolidation process, all municipal court services for former Shoreacres residents will now be handled by the City of La Porte Municipal Court. We are working to ensure a smooth transition of all legal and administrative court records. If you currently have a pending court date with the Shoreacres Municipal Court, your date will be reset, and you will receive an official notification from the court with your new date and time. The court is located at 3005 N 23rd Street, La Porte, TX 77571. If you have any immediate questions regarding an existing citation or court matter, please contact the Municipal Court directly at 281-471-4683

POLICE DEPARTMENT

As part of the consolidation process, the Shoreacres community is now integrated into the City of La Porte Police Department’s Patrol District 1. Our patrol division provides 24-hour, 365-day coverage utilizing three 8-hour shifts (starting at 7:00 AM, 3:00 PM, and 11:00 PM) to ensure consistent and reliable public safety services For extra patrols, including vacation watches or reporting suspicious circumstances, please contact our non-emergency line at 281-471-2141. For traffic-specific issues in your neighborhood, you may contact Sgt. Mark Roznovak at 281-842-3115. We encourage all residents to stay informed and connected with the department through our digital resources.

Helpful Links & Resources: LaPorteTX gov/Police View City Code of Ordinances at LaPorteTX.gov/Code

Follow LPPD on Social Media: Facebook.com/LaPortePoliceDepartment Instagram: @laportepolice

La Porte boasts an excellent Parks & Recreation system featuring a wide array of amenities and programs. From youth and adult sports leagues and summer day camps to dedicated senior services, special needs programming, and extensive parks, pools, and splashpads, there is something for everyone to enjoy!

Recreation & Fitness Center

Location: 1322 S Broadway, La Porte, TX 77571

Hours: Monday through Friday: 5:00 AM to 9:00 PM

Saturday: 8:00 AM to 5:00 PM | Sunday: 11:00 AM to 5:00 PM

Amenities: Full-size gymnasium, indoor heated lap pool (currently under construction), weights/cardiovascular training rooms, aerobics/multipurpose room, locker rooms with showers. The indoor heated lap pool and wet/dry sauna are currently under construction and expected to open early fall.

Classes: We offer year-round cardiovascular and fitness classes. A walkin fee is available if you would like to try a class before joining for an entire session.

Memberships: We offer basic and deluxe memberships for individuals (16+) and families (Please refer to the enclosed Pricing Sheet for current membership fees and walk-in rates).

Note: For purchase of resident memberships, residents must present a current water/sewer bill with a valid Texas Driver's License (reflecting Shoreacress address is acceptable).

Special Programs (S.P.O.R.T.)

Location: 1302 S. Broadway, La Porte, TX 77571

Details: This year-round program offers day camps in the summer and after-school/work programs throughout the year, as well as an adult day program for independently functioning adults. The S.P.O.R.T. (Special Populations Organized Recreation Therapy) program provides recreational activities, enhances fine and gross motor skills, and creates lasting friendships in a safe and structured environment for those with developmental or physical disabilities.

Information: Call (281) 470-1579.

RECREATION & FITNESS CENTER MEMBERSHIP PRICING SHEET

Senior Citizen Price Guide (60+ yrs)

For purchase of resident memberships residents

Refund Policy for Memberships

Annual Membership refunds

Fitness Center Members must request refunds for Annual Memberships in writing, stating the reason for the request

Refunds will be calculated as follows:

Refunds will be prorated from the date the letter requesting a refund has been received and stamped by the Parks & Recreation authorized personnel Refunds will be prorated based on the membership dates If a member must withdraw due to medical reasons (something stating you are under medical care by a doctor is required for a refund) or moving out of town, refunds will be prorated from the date the letter requesting a refund has been received by the Parks & Recreation authorized personnel Memberships may be transferred. Request for a Membership transfer must be submitted in writing.

Quarterly Membership Refunds

Fitness Center Members must request refunds, upgrades, and downgrades for Quarterly Memberships in writing within the 1 week of purchasing the membership There will be no refunds after the 1 week st st

Senior Services Programs (Adults 55+)

The Senior Services Center provides year-round recreational, fitness, and educational opportunities to encourage independence and community involvement Transportation is available to and from the centers for La Porte and Morgan's Point residents! For members 60+ years old, a hot lunch is served at noon (reservations required 2 days in advance).

Norman L. Malone Senior Program

(Temporarily relocated for renovations):

Location: Evelyn Kennedy Civic Center, 618 San Jacinto Street

Hours: Monday through Friday, 8:00 AM to 4:00 PM

Phone: (281) 470-9897

Brookglen Community Center Senior Program

Location: 3324 Somerton Drive

Hours: Monday through Friday, 8:00 AM to 4:00 PM

Phone: (281) 470-5058

Pools & Splash Parks

Splash Parks: (All splash parks are open annually from Spring Break to Halloween, 9:00 AM to 9:00 PM.)

Brookglen Splash Park: 2600 Brookglen Dr

Dr Martin Luther King, Jr Splash Park: 600 N 4th St

Fairmont Park Splash Park: 10440 Fairmont Pkwy

Five Points Town Plaza: 100 S Broadway

Little Cedar Bayou Splash Park: 600 Little Cedar Bayou Dr

Monarch Park Splash Park: 9801 Rustic Gate Rd

Community Pools: (All pools are open May 23 to August 9)

Little Cedar Bayou Wave Pool: 600 Little Cedar Bayou Dr.

Hours: Monday through Thursday: 11 AM to 7 PM, Friday through Sunday: 11 AM to 6 PM

The Wave Pool will remain open on weekends through Labor Day, September 7.

Fairmont Pool: 10216 Hillridge. Hours: 12 PM to 7 PM.

San Jacinto Pool: 504 East G St. Hours: 12 PM to 7 PM.

Northwest Pool: 10210 North P St Hours: 12 PM to 7 PM

EMERGENCY MANAGEMENT & HURRICANE PREPAREDNESS

As a coastal community, preparedness is vital. The La Porte Office of Emergency Management (OEM) is dedicated to keeping our residents safe before, during, and after disasters.

Get Ready

Hurricane season begins June 1st. Please review our comprehensive Emergency Preparedness Guide for evacuation routes, kit checklists, and critical safety information by visiting: LaPorteTX.gov/AreYouReady

Outdoor Sirens

During a chemical emergency, outdoor warning sirens may sound a ‘whoop, whoop’ tone indicating residents should shelter indoors, close windows and doors, turn off HVAC systems if possible, and monitor AlertLP and official city channels for instructions.

The Outdoor Warning Sirens are tested every Saturday at Noon. If you hear a siren other than at this pre-determined time, you should assume an emergency exists and Shelter in Place.

Plant Alarm Schedules

Local industrial facilities test their internal alarms each week. View the schedules at LaPorteTX.com/Alarms.

Who do I call? CenterPoint: For electrical outages, residents should report outages directly to CenterPoint Energy and monitor their outage tracker during severe weather events.

CAER Online

The East Harris County Manufacturers Association (EHCMA) developed CAER Online to provide information on plant activities to the community. You can download the "EHCMA CAER Online" app from the Apple or Google Play stores, or visit ehcma.org/caeronline for the latest messages. Plant operators try to post urgent messages within 15 minutes of an event, however at times it may take longer.

Social Media

Follow the La Porte Office of Emergency Management (@LPOEM) on Facebook and X for real-time information before, during, and after emergencies.

DO YOU HAVE AN EMERGENCY SUPPLY KIT?

Every family should have some basic supplies on hand for at least seven days Try to assemble your kit well in advance of an emergency. The following is a list of some basic items that every emergency supply kit should include. However, it is important that individuals review this list and consider the unique needs of their family in order to create an emergency supply kit that will meet their needs Don't forget to include supplies for your pet(s), such as food, water, and medicines Keep items in a waterproof and portable container Check supplies every 6 months and rotate supplies as needed

FOOD

7 day supply of non-perishable food (No cooking)

Hand-operated can opener

Plastic plates, cups, and utensils

FIRST AID

American Red Cross approved first aid kit

Backup prescriptions for essential medications

CLEAN AIR ITEMS

Dust masks (to help filter contaminated air)

Plastic sheeting

Duct tape

BABY ITEMS

Formula, bottles and powdered milk

Diapers

Baby wipes

Diaper rash ointment

LIGHTING

Flashlights for each family member with extra

batteries

Fluorescent lanterns for each common area

Waterproof matches or a utility lighter

COMMUNICATION

Portable, battery-powered radio

Power bank to recharge phones

Extra batteries for flashlights, lanterns and radio

Copy of phone numbers, chargers, & battery pack

Whistle

PET NEEDS

7 day supply of non-perishable pet food and water

Cage or pet carrier and leash

Pet medications and pet first aid kit

Current photo in case you are separated

Cat litter and box

Pet bed and toys

WATER

1 gallon of drinking water per person per day enough for 7 days

PERSONAL HYGIENE

Hand sanitizer (minimum 60% alcohol)

Dental care and vision products

Travel-size soaps and other beauty supplies

Change of clothes, pair of shoes and blanket per person

HOUSEHOLD ITEMS

Disinfectant wipes

Toilet paper, paper towels and garbage bags

Non-scented bleach for sanitization

FAMILY SAFETY ITEMS

Smoke detector with battery for each floor

Carbon monoxide detector with battery backup

Fire extinguisher

Sunscreen

Insect repellent

Shovel and basic tools

TRANSPORTATION ITEMS

State and regional road maps

Basic repair items (tools, tire patch kit, engine oil)

Games, books and puzzles

REGISTER WITH STEAR

STATE OF TEXAS EMERGENCY ASSISTANCE REGISTRY

WHO SHOULD REGISTER?

People with disabilities

People who are medically fragile

People who require transportation assistance

People with functional needs, such as: limited mobility, communication barriers, require additional medical assistance, require personal care assistance, etc.

REGISTER ONLINE AT STEAR.TDEM.TEXAS.GOV

CALL 2-1-1 OR USE YOUR VIDEO PHONE RELAY OPTION OF CHOICE

REGISTERING IN STEAR DOES NOT GUARANTEE YOU WILL RECEIVE SPECIFIC SERVICE DURING EMERGENCIES

FIRE SAFETY

The La Porte Fire Department is dedicated to ensuring every home has a working smoke detector through their "Detect to Protect" program.

Schedule a Free Fire Safety Visit

You can schedule a free in-home visit from our local firefighters! During this visit, the LPFD will:

Install new smoke detectors, if necessary.

Replace smoke detector batteries, if necessary.

Advise you on the best placement for additional detectors

Educate your family on how to test alarms and what to do if they go off.

How to Schedule:

Turn static files into dynamic content formats.

Create a flipbook
Shoreacres Welcome Packet by City of La Porte - Issuu