Irving Fire Dept. FY 2013-14 Annual Repot

IRVING

FIRE

Annual Report

DEPARTMENT

1st Fire Department awarded Best Practices Recognition Status

FY 2013-14

Table of Contents A Message from the Chief, Accomplishments, Duties and Responsibilities .................................... 1 Best Practices Recognition ................................................................................................................................. 2 Mission, Vision and Value Statements .......................................................................................................... 3 Fire Department Budget, City Demographics ........................................................................................... 4 Organizational Chart ........................................................................................................................................... 5 Snapshots ................................................................................................................................................................. 6 Department Divisions ......................................................................................................................................... 7 Adminstrative Division .................................................................................................................................... 8-9 Special Services Division ............................................................................................................................ 10-11 Operations Division .................................................................................................................................... 12-13 Community Partnerships ................................................................................................................................. 14 Community Outreach ...................................................................................................................................... 15 Station Locations and Apparatus Responses ........................................................................................ 16 Frequently Called Numbers .............................................................................................................................17

Message from the Fire Chief Dear Resident, The members of the Irving Fire Department (IFD) make this department what it is. The IFD is recognized throughout Texas as being a top notch organization that sets the example for other fire departments to follow. Being an all hazards mitigation department, we have taken on many disciplines to assure the safety of residents. Some of these disciplines include, but are not limited to the following teams: hazardous materials, technical rescue and swift water rescue. Our members have an overwhelming desire to serve our community and take great pride in being masters at their craft. It is my pleasure to present to you our FY 2013-14 Annual Report.

Victor Conley, Irving Fire Chief

IFD DUTIES AND RESPONSIBILITIES • Fire Suppression

– Specialty Teams

 Hazardous Material

 Swift Water Rescue

 Tactical Rescue

– Specialty Programs

 Honor Guard

 Chaplain/CISM (Critical Incident Stress Management

 Fitness Coordinators

Accomplishments •

First Fire Department to complete and be awarded Best Practices Recognition Status by the Texas Fire Chiefs Association (TFCA)

• 100% of High-Hazard-Fire Inspections complete • 97% of Property Saved from Fire Loss •

Raised $85,478.65 through Fill-the-Boot campaign for Muscular Dystrophy Association

•

More than 4,000 stuffed backpacks delivered at Supplies for Success event

•

Fire Prevention – Inspections – Investigations – Public Education

•

Victor Conley is the first Irving firefighter to be promoted to Fire Chief of the Irving Fire Department

•

The Irving Fire/Police Training Academy is now certified as a Basic Firefighter Academy Facility with the Texas Commission on Fire Protection (TCFP)

•

Emergency Medical Services – Bike Medics – Tac Medics – ASAP (Alternative Support Apparatus)

•

IFD presented more than 300 fire safety education programs to more than 20,000 residents of Irving

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Best Practices Recognition Irving Fire Department Awarded Best Practices Recognition Status by the Texas Fire Chiefs Association Austin, TX – On January 6, 2014, the Irving Fire Department received the award and designation of “Recognized Best Practices Fire Department” from the Texas Fire Chiefs Association (TFCA) Best Practices Recognition Program. Begun in 2012, the Recognition Program evaluates a fire department’s compliance with more than 117 Best Business Practices for fire departments in the State of Texas. These Best Practices were developed by fire service professionals to assist agencies in the efficient and effective delivery of service to communities. These Best Practices cover all aspects of fire department management and services including, but not limited to, Administration and Organization, Emergency Medical Service, Fire Prevention, Risk Reduction, Community Outreach, Safety and Health, and Professional Standards and Conduct.

This voluntary process required the Irving Fire Department to conduct a critical self-review of the department’s policies, procedures, facilities and operations. The department began the lengthy process in November of 2012 to become a “Recognized” fire department in the Best Practices Program by preparing proofs of compliance for each of the program’s areas of concentration. Upon completion of an internal review, an outside audit and review was requested. This final on-site review took place on December 30, 2013. The on-site review is conducted by trained fire chiefs and assistant fire chiefs from other areas of the state. The result of this review was then sent to the Texas Fire Chiefs Best Practices Recognition Board for final analysis and decision to award “Recognized” status.

On January 6, 2014, the department was notified it had received the coveted “Recognized Best Practices Fire Department” designation. Irving becomes the first department in the state of Texas to achieve this status.

The Irving Fire Department has long been regarded as one of the best departments in the state. The TFCA Best Practices Program provides a pathway for a fire department to push its level of service to a level of excellence that is validated by independent experts. This designation demonstrates to customers of these organizations that their fire department is among the very best in the Texas fire service.

TFCA Past President and current chair of the TFCA Best Practices Recognition Board, Chief Robert Isbell noted, “The Irving Fire Department has long been known as a great example to follow in the fire service. It is with great pride that the first recognized “Best Practices” department is just such a legacy department. The TFCA Executive Board would like to congratulate Chief Conley and the entire Irving Fire Department for their dedication to our profession in undertaking the Best Practices Recognition Program. IFD has set the bar for the fire service in Texas.”

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For more information about the program, visit bestpracticestexas.org.

MISSION

Our mission is to minimize the dangers to life and property for our residents, in the most efficient way, through fire prevention efforts, safety education, investigations, fire control operations, and continuous training in the fields of emergency medical service, hazardous materials and rescue.

VISION

We envision a city where residents can live comfortably knowing their lives and property are protected by a department staffed with proficient, caring, dedicated people and where all residents are educated about fire prevention and other public safety concerns.

VALUES

Positive Attitudes – We value a positive attitude toward the city and this department.

Professionalism – We value pride in our department and the quality of our work. Our conduct, both on and off duty, is a reflection of our professional commitment.

Service Orientation – We value a commitment to service. We recognize a service responsibility to other city departments and to every element of our business and neighborhood community. Our performance must ultimately be judged by the satisfaction of those we serve.

Teamwork – We value teamwork. No one is as effective alone as they are with the cooperative help of others.

We encourage all shifts and divisions to work together as equal partners.

Innovation – We value and encourage the challenge of new ideas and technology. We encourage resourceful self-motivation.

Performance – We are committed to personal and professional development. We encourage ongoing training, education and skill development. We are committed to safety and to policies that encourage the mental and physical health of our most valuable asset, our people.

Equal Opportunity – The Irving Fire Department is an equal opportunity employer and strongly supports and promotes equal opportunities for every individual.

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Fire Department Budget BUDGET Administration

$1,950,820

Operations

Prevention

$1,659,068

EMS

Communications $2,184,008

Total

$23,447,554 $6,678,273

$35,919,723

Prev ention : 1659068 Comm : 2184008 EMS

Administration Prevention Operations

ORGANIZATION CHART STAFFING LEVELS

Communications

Chief of Fire 1 Oper : 234475547 Assistant Chief of Fire 3 Fire Marshal 1 Battalion Chief 8 5-YEAR BUDGET Assistant Fire Marshal 1 SUMMARY Captain 38 2009-10 $35,508,221 Lieutenant 29 2010-11 $33,766,992 Fire Prevention Specialist 9 Driver 102 2011-12 $33,040,509 Firefighter 117 2012-13 $33,755,321 Civilian 9 2013-14 $35,919,723 Total 318 *No changes in personnel for FY2013-14

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CITY DEMOGRAPHICS

• 2012 Population Estimate (NCTCOG) – 218,850 • 2010 Population (Census) – 216,290 • Growth Rate: 2000-2010 – 12.9%

CITY POPULATION RANK • County – 3rd Largest • State – 13th Largest • Nation – 94th Largest

INCOME/ EMPLOYMENT • Median Household Income (2008-10 American Community Survey (ACS) – $46,354 • Median Family Income (2008-10 ACS) – $50,609 • Unemployment Rate (Dec 2011, TRACER) – 6.8%

HOUSING TYPE • Multifamily (NCTCOG) – 57.9% • Single-Family (NCTCOG) – 40.1% • Other (Includes Mobile Homes) (NCTCOG) – 1.3% • Total (2012 NCTCOG) – 91,694 Housing Units

Organizational Chart Irving Fire Department Organizational Chart – FY 2013-14

Fire Chief

Medical Director

Support Staff

Assistant Chief Special Services

Assistant Chief Operations

Assistant Chief Administration

Battalion Chief Training/Communications

Battalion Chiefs (3) Battalion 1

Battalion Chiefs (3) Battalion 2

Captains (21)

Captains (15)

Captain Training

Captain Communications

Lieutenants (6)

Lieutenants (12)

Lieutenant Training

Lieutenants (4)

Fire Equipment Operators (51)

Fire Equipment Operators (42)

Firefighters (54)

Firefighters (59)

Fire Equipment Operator Training

Fire Equipment Operators (8) Firefighters (4)

Fire Marshal Fire Investigation Assistant Fire Marshal Fire Inspection/ Plan Review Lieutenant Fire Prevention (3) Fire Prevention Specialist (9)

Battalion Chief EMS Lieutenants (3) Contracted EMS Instructor Property Coordinator Property Technician

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Snapshots

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Department Divisions IFD DIVISIONS • • • • • •

• • • • •

294 Uniformed Personnel 11 Fire Stations 11 Pumper Engines 4 Aerial Ladder Trucks 6,106 Runs $237,108,320 Property Saved

200 Paramedics 48 EMTs 8 Ambulances 17,389 Runs 9,033 Transports

• • • •

Suppression

Emergency Medical Services (EMS)

Fire Prevention

14 Inspectors 1,823 Plans Reviewed 14,296 Inspections Completed 2,898 – 3rd and 6th graders taught Fire Extinguisher class and Fire Safety House

Administration

• • • • •

1 Fire Chief 3 Assistant Fire Chiefs Support Staff Training Communications

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Administrative Division Lead by Assistant Fire Chief Rusty Wilson Property Room: Responsible for all supply and inventory control activities. The property room has a property manager and property technician assigned to it. Duties include, but are not limited to, requisitioning, receiving, inventorying, stocking, and issuing EMS supplies and medications, fire station supplies, tools, uniforms, protective clothing and equipment for 309 personnel and 11 fire stations. They also prepare and develop specifications for bidding purposes and maintain inventory records.

Emergency Medical Services: The IFD staffs eight Mobile Intensive Care Units (MICUs), with a minimum of two paramedics. The MICU staff provides treatment and/or transport for medical emergencies to hospitals in Irving and adjoining cities. All 11 fire engines are paramedic fire engines, meaning they are staffed with a minimum of one paramedic. Paramedic fire engines are supplied with all the tools necessary to provide initial emergency care to accident victims. The IFD has 200 paramedics and 48 EMT (Emergency Medical Technicians) personnel.

EMERGENCY MEDICAL RESPONSES 2009-10

13,721

2010-11

14,700

2011-12

14,817

2012-13

16,554

2013-14

17,389

RETURN OF SPONTANEOUS CIRCULATION (ROSC) 34.6%

30.4%

33.3%

39.0%

28.4%

2009-10 2010-11 2011-12 2012-13 2013-14

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Percent of patients that received cardiopulmonary resuscitation (CPR) by emergency personnel and pulse obtained prior to or at hospital.

Administrative Division Lead by Assistant Fire Chief Rusty Wilson Fire Prevention: Responsible for Fire and Life Safety Code enforcement, Fire Prevention Education and Investigation of fires. Comprised of 14 State of Texas Certified Inspectors and Investigators including the fire marshal, assistant fire marshal and three fire prevention lieutenants.

Citizens Fire Academy: Residents have the opportunity to learn about the IFD by participating in the Citizens Fire Academy offered twice a year. Through this program, residents get hands-on experience of a firemen’s day-today job. There have been 24 classes graduated with about 275 participants to date. After completion, residents can sign up to become Alumni members to assist the IFD by volunteering at events and helping at fire scenes.

INSPECTIONS CONDUCTED 2009-10

10,998

2010-11

11,728

2011-12

13,462

2012-13

12,411

2013-14

14,296

The Citizens Fire Academy members assisted the IFD with Blue Christmas, Muscular Dystrophy Fill-the-Boot, department retirement and promotional parties, other Citizens Fire Academy classes, Safety Fairs, Texas Special Olympics, Station of the Month and Emergency Scenes totaling more than 1,200 volunteer hours per year.

TYPE OF INSPECTIONS COMPLETED

• • • • • • • •

Commercial Buildings – 7,466 Industrial Buildings – 238 Public Buildings – 483 Apartments – 4,453 Hotels/Motels – 432 Institutional Buildings – 418 Daycare Facilities – 200 Homes – 62

FIRE PREVENTION ACTIVITY

• • • • • • • •

Plans Reviewed – 1,825 Special Permits Issued – 40 Hazards Found – 6,572 Hazards Corrected – 5,899 Citations Issued – 47 Investigations Conducted – 91 Public Education Classes Conducted – 224 Residents Reached through Public Education – 10,630

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Special Services Division Lead by Assistant Fire Chief Jack Taylor Communications: The IFD has a state-of-the-art fire alarm office. Irving has been a part of 911 since the early 1980’s.

A computer aided dispatch system was installed in 1994 to aid in the timely response to emergency situations.

Four shifts staffed with one lieutenant, two fire equipment operators (FEO/Drivers) and one firefighter per shift, work a 24/72 schedule handling the 911 call center for the department. The four shifts are under the supervision of the Battalion Chief of the Communications Division.

DISPATCH PROCESS TIME 2009-10

35

2010-11

34

2011-12

43

2012-13

58

2013-14

48

Information Technology • Firehouse Software – Upgrade to National Fire Incident Reporting System (NFIRS) • IFD now on Facebook and Twitter • Upgrade to portable radios for entire department • Station training computers ordered • Full back up of dispatch from remote location • Operative IQ – New web based software installed to order EMS and station supplies • Working on digitizing fire inspections • Automatic Vehicle Locator (AVL) to be added to Computer Aided Dispatch (CAD) • Geographical Information System (GIS) to be added to CAD • Citywide update to Website

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Although commonly referred to as “dispatchers,” the Communications Division personnel serve multiple functions including: 911 call taking, radio dispatching and monitoring, nonemergency call switchboard, database information, inventory control of all IFD hand-held portable radios and batteries, preparation and distribution of press releases for major incidents, operation of the citywide emergency warning system, location tracking and movement coordination for the most efficient emergency response equipment. Calls responding to and calls for Mutual Aid requests are processed by dispatch. The members also are involved in communicating “pre-arrival” instructions to the callers providing assistance with CPR, childbirth, first aid, etc. prior to the arrival of the responding EMS response.

While the Computer Aided Dispatch (CAD) prompts the closest response for equipment, the dispatchers monitor the location and status of all department equipment, traffic congestion and road construction to routinely make necessary assignment adjustments, ensuring a rapid response to the incidents in the City of Irving. The Communications Division efficiently processed 23,495 medical emergency and Fire/Rescue calls. The average time required to process a call from the time it was received until a response was dispatched was 48 seconds.

TOTAL CALLS PROCESSED 2009-10

19,623

2010-11

21,106

2011-12

20,262

2012-13

21,053

2013-14

23,495

Special Services Division Lead by Assistant Fire Chief Jack Taylor Training: Located at 2603 Esters Road, the Fire Training Academy is staffed by one captain, one lieutenant and one fire equipment operator who coordinate continuing education as well as new product and refresher training for the IFD. They also maintain state-required training records.

The Training Academy is now certified as a Basic Firefighter Academy Facility with the TCFP and has the capability to train future recruits for certification.

The IFD exceeded all training requirements mandated by the Texas Commission on Fire Protection, Department of Transportation, Texas Department of Health and Texas Commission on Law Enforcement Officer Standards and Education. Completing a total of 64,803 hours of training.

The IFD Training Division conducted and/or coordinated 1,915 training classes to include the following: Fire Training • IFD Officer Development • TEEX Fire Officer I and II • Fire Service Instructor I and II • Courage-to-be-Safe • Driving Skills • Live Fire Training • I Win Testing • Firefighter Task Test • National Fire Protection Association Modules • Basic Hydraulics • National Incident Management System Refresher • Recruit In-Service • Ventilation Class • Solar PV Array Safety Class • Fire Hydrant Maintenance Class • Hydrogen Cyanide and CO Poisoning • Fire House Incident Reporting Training • 555 Familiarization • Electric and Hybrid Vehicles • Hazmat Training • Technical Rescue Training • High-Angle Rescue Training • Swift Water Rescue Training • Traffic Incident Management • Post Incident Analysis • Pre-Incident Planning • Succession Planning Driver to Officer • Succession Planning Firefighter to Driver • Daily Safety Meetings

EMS Continuing Education • CPR Basic Life Support Review • Documentation • Infectious Diseases • Protocol Updates • Operation Groundhog • Workplace Safety and Driving • Seizures and Diabetic Emergencies • Infant CPR • Immune System Emergencies • May-day Skills • Ebola Awareness

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Operations Division Lead by Assistant Fire Chief Tony Harvey Suppression: The IFD responds to fire emergencies within the city limits. Mutual aid agreements with other Dallas County fire departments allow Irving to assist other cities when large or multiple emergencies exceed their capacity.

These agreements also provide for assistance to the Irving Fire Department, when needed. The Emergency Services Division staffs 294 uniformed personnel and operate on a 24-hours on-duty, 48-hours off-duty shift from 11 strategically located fire stations.

CIVILIAN FIRE FATALITIES 2009-10

1

2010-11

0

2011-12

1

2012-13

1

2013-14

1

*No Fire Personnel Fatalities

PROPERTY SAVED

2012-13 – $61,213,850 2013-14 – $237,108,320 According to Dallas County Appraisal District

MEASURES

• Average Fire Suppression Emergency Response Time – 4:40 • Average EMS Emergency Response Time – 4:36 • Calls processed by fire dispatchers within 48 seconds • 51% of fires confined to room of origin • 28% Cardiac Arrest Return of Spontaneous Circulation

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Operations Division Lead by Assistant Fire Chief Tony Harvey Specialty Teams: Specialty teams have been created within the IFD to respond to special operation incidents such as a chemical spill, someone trapped in a trench or to a high-water rescue. These types of incidents require more specialized training, specialty rescue tools and specialty vehicles that are used at these incidents.

Hazmat: Our hazardous materials response team consists of two in-service fire companies with two specialty support vehicles. Their primary function is to carry out tactical procedures needed to control or stabilize incidents involving hazardous materials. This team is assigned to Station 8, which has a Hazardous Materials Unit to respond in the event of a chemical spill or release.

Swift-Water Rescue Team: Texas weather often causes high water conditions. The three lakes that are located in the city, the creeks, canals and the Trinity River provide firefighters with an opportunity to practice water rescue.

The Swift-Water Rescue Team is a specially trained and equipped rescue team having the skills and tools necessary to make rescues in unusual situations dealing with water-type emergencies. This team is assigned to Station 1, which has a zodiac boat and trailer for swift water responses as well as Boat 8 on Lake Carolyn.

Technical Rescue: Irving’s firefighters have been trained in various types of technical rescues, such as high-angle rescue, trench rescue, heavy machinery rescue and vehicle extrication. This service provides rescue to victims trapped in hard to reach areas such as the bottom of holes, on building ledges, train trestles or window washer platforms.

The Technical Rescue Team is assigned to Station 6, which has a heavy rescue vehicle for technical rescue responses.

The Operations Division includes the following speciality programs: • Honor Guard • Chaplain/CISM • Fitness Coordinators

CALL TYPES

EMS – 17,389 • Treated, Transported – 9,033 • No Treatment, No Transport – 4,088 • Treated, No Transport – 2,262 • Other – 2,006 Fires – 711 • Structure – 244 • Vehicle – 181 • Grass – 138 • Other – 148 Specialty Teams – 119 • Hazardous Materials – 10 • Swift-Water Rescue – 4 • Technical Rescue – 105 Miscellaneous – 5,276 • Public Service – 1,430 • False/Good Intent – 3,604 • Other – 242

Total No. of Calls Received 23,495

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Community Partnerships MDA Fill-the-Boot: Every year Irving Firefighters position themselves at the busiest intersections of Irving with their firefighter boots in hand to raise funds for their annual Muscular Dystrophy Association (MDA) Fill-the-Boot campaign. During this year’s annual Fill-the-Boot campaign, the Irving Fire Department, Irving Professional Firefighters Association and Irving Citizen’s Fire Academy collected $85,478.65 to help those with muscular dystrophy. Thanks to the generosity of the Irving community!

Tip-a-Firefighter for Special Olympics: With the help of Cheddars Irving and the community, Irving firefighters collected donations for Special Olympics. The IFD is the only fire department among many Police Departments that collects money through this event. Every year with the help of the community, the IFD is able to collect more than $2,000 in one day.

School Supplies for Success: The IFD partners up with the Irving Mayor, Irving ISD, Irving Family YMCA and several local organizations every year to collect and distribute backpacks filled with school supplies to children who otherwise would not be able to afford them for the beginning of the school year. This year more than 4,000 stuffed backpacks were distributed to Irving’s neediest children.

Blue Christmas: For more than 30 years, the IFD in partnership with the Police Department and residents of Irving, have collected and delivered toys and food to underprivileged families in the City of Irving. This year food and toys were delivered to more than 400 families.

Pancake Breakfast: Every year Irving Firefighters along with the help of our Citizens Fire Academy Alumni members and Plymouth Park Baptist Church, host a pancake breakfast with Santa and Sparky to help raise funds for Blue Christmas. This event, which takes place the 2nd Saturday of December every year, brings in more than $2,000.

Dallas 9/11 Memorial Stair Climb: In September, IFD members climbed 110 floors in full protective gear at the Renaissance Tower in Dallas. Members climbed in honor of the 343 fallen brothers and sisters who died in the line of duty at the World Trade Center Twin Towers on September 11, 2001.

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Community Outreach Show and Tells, Station Tours: Nonprofit organizations and schools contact the Irving Fire Department to have equipment come out to their events or sometimes want to come visit the fire stations to find out what firemen do. Irving fire apparatus and personnel performed 97 show and tells or station tours to 10,075 children/adults.

Don’t Forget the Baby: During the summer months, when the Texas temperature increases and gets in the 100s, the IFD offers free window static clings to help residents remember not to leave a child or pet unattended in a vehicle. Since the launch of this program in 2010, more than 5,000 static clings have been distributed at city events.

Vial of L.I.F.E.: The Vial of L.I.F.E. — Lifesaving Information For Emergencies — is a program created for Irving residents, ages 60 or older, as a public service from the Irving Fire Department to store important medical information that emergency medical personnel need during a time of crisis. More than 1,500 residents of Irving participate in this program.

Irving Fire Cares Enough to Wear Pink: Irving firefighters, in conjunction with firefighters throughout the nation, have designed their own pink fire department T-shirt that they wear on most of the month of October to help raise awareness and funds for Baylor Irving Women’s Imaging Center and the Firefighter Cancer Support Network.

Leadership Irving: Every year leaders of the business community come to the Fire Training Academy to learn more about what Irving Firefighters do. They are taken through a 4-hour hands-on crash course on fire fighting lead by Irving Fire Training Officers.

Texas Special Olympics State Games: Every Memorial Day weekend, the Irving Fire Department helps through volunteer efforts to staff the medical support team for the Texas Special Olympics State Games, which takes place at the campus of the University of Texas in Arlington.

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STATION LOCATIONS AND APPARATUS RESPONSES WHO’S THE BUSIEST Station #2 with a total of 6,258 Apparatus Responses BUSIEST PERIODS December, Tuesday, 9 p.m.

Station #1 925 Chamberlain St. • Engine – 2,344 Station #2 1306 N. Story Road • Engine – 2,442 • Ambulance – 2,926 • Truck – 684 • Battalion Chief – 206 Station #3 1825 E. Grauwyler Road • Engine – 1,601 • Ambulance – 2,233 • Shift Duty Officer – 292 Station #4 3303 N. MacArthur Blvd.

• Engine – 2,031 • Ambulance – 2,311 Station #5 2925 W. Shady Grove • Engine – 1,468 • Ambulance – 1,865 Station #6 2801 Esters Road • Engine – 1,993 • Ambulance – 2,017 • Rescue 6 – 24 Station #7 3303 Walnut Hill Lane • Engine – 1,763 • Ambulance – 1,987 • Truck – 453 Station #8 650 E. Las Colinas Blvd.

• Engine – 857 • Truck – 372 • Hazmat 8 – 15 Station #9 8101 Jetstar Drive • Engine – 1,045 • Truck – 287 Station #10 315 Cimarron Trail • Engine – 1,091 • Ambulance – 1,066

Total Emergency Apparatus Responses – 37,050

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Station #11 6200 Love Drive • Engine – 1,649 • Ambulance – 1,851 • Battalion Chief – 156 • 555 - 21

IFD Canteen 1925 (Rehab Vehicle) placed in-service September 2014, operated by the Citizens Fire Academy Alumni 555 – Light/Air Utility Vehicle, placed in-service July 2014 at Station #11

Frequently Called Numbers EMERGENCY ..................................................................................................................................................................................... 911 Nonemergency Assistance ................................................................................................................................... (972) 721-2651 Chief’s Office .............................................................................................................................................................. (972) 721-4857 Office of Operations Assistant Chief .................................................................................................................. (972) 721-2755 Office of Special Services Assistant Chief ......................................................................................................... (972) 721-2514 Office of Administration Assistant Chief .......................................................................................................... (972) 721-4653 Office of the Fire Marshal ...................................................................................................................................... (972) 721-2474 Emergency Medical Services ................................................................................................................................ (972) 721-4653 Fire Community Outreach ..................................................................................................................................... (972) 721-3644

CONTACT INFORMATION

845 W. Irving Blvd. | Irving, TX 75060 P: (972) 721-2651 | F: (972) 721-2795 firecommunityoutreach@cityofirving.org /IrvingFireDepartment

/Irving_Fire

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