2023 IN REVIEW CITY OF HOPE ORANGE COUNTY
CITYOFHOPE.ORG/OC
CITYOFHOPEOC
TABLE OF
CONTENTS 3
LETTER FROM THE PRESIDENT
22
STAFF STORIES
4
ACCOMPLISHMENTS
24
AWARDS & RECOGNITION
32
FY23 HOPE AWARDS
6
RESEARCH AND CLINICAL OPERATIONS
10
LIGHTS CAMERA ACTION
34
HOPE IS A MASTERPIECE
14
PHILANTHROPY
36
365 DAYS OF HOPE
18
MAKING AN IMPACT
38
WHAT’S TO COME
20
GRATEFUL PATIENTS
40
FUN IN THE CITY
LETTER FROM
THE PRESIDENT OC Team, 2023 is a year for the history books at City of Hope Orange County. As I walked the halls and spoke with each of you there was a common theme we heard: The experience at City of Hope Orange County is different than anywhere else. And in our very first yearbook, you’ll see why. You are among the brightest minds and warmest hearts in cancer care. And you’ve joined a national organization at the epicenter of finding a speed to the cure. I hope you’ll join me in reflecting on the lessons learned in 2023 and in celebrating our collective efforts to create the best experience for our patients, their families and all of you. We have a lot to celebrate. 2023 was the first full year of operations at City of Hope Orange County Lennar Foundation Cancer Center. Teams united around the needs of our patients and staff through a series of resettlings in our regional network. We launched new programs and first-in-the-region technologies. We’ve received numerous awards, certifications, and transformational philanthropic gifts. And above all – countless patients and their families were given new levels of hope. Thank you for answering the call to join us on this journey together. Blessings to you and your families.
ANNETTE M. WALKER PRESIDENT, CITY OF HOPE ORANGE COUNTY
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KEY ACCOMPLISHMENTS 04
DESTINATION 2031: PROGRESS TOWARD OUR LONG-TERM STRATEGIC OBJECTIVES
10-YEAR GOAL: 10K NEW PATIENT VISITS ACROSS THE NETWORK
10-YEAR GOAL: CANCER CAMPUS AND NETWORK ACTIVATED Celebrated the 2nd anniversary of the completion of our regional network of advanced care.
LFCC patient visits since 85,972 opening in August 2022
Commemorated City of Hope Orange County Lennar Foundation’s first full year of service. Grew to over 50 physicians and 700+ employees
10-YEAR GOAL: IDENTIFIED AS THE #1 PREFERRED CANCER BRAND IN THE MARKET Climbed from <10th to 5th to 2nd highest preferred brand in cancer care in FY23
FY23 FINANCIAL PERFORMANCE
$105M
6,344
New patient visits in the region in FY23
Nearly doubled the percent of OC physicians referring to COH
10-YEAR GOAL: CANCER OUT-MIGRATION REDUCED BY NEARLY 5%
From 19% to 15% between 2017 - 2023
Financial performance is two years ahead of the business plan
Raised through philanthropic donations since 2019
RESEARCH & CLINICAL OPERATIONS HIGHLIGHTS 06
19,229 UNIQUE PATIENTS SERVED IN THE REGION IN FY23
7 NEW PHYSICIANS HIRED JUST SOME OF WHAT WE MADE HAPPEN IN 2023 All OC regional network clinics moved from independent patient access systems to the centralized call center, streamlining patient appointment scheduling. OC campus imaging team received ACR Accreditation in record time. The Joint Commission visited four City of Hope sites. The survey at COH OC LFCC had no reported findings for our ambulatory care teams. Drive-Through Respiratory Service was established for COH OC LFCC patients who develop symptoms to ensure they get the care they need during a vulnerable time. Staff, patients, and their family members over the age of 45 were encouraged to get screened with Lance Uradomo, M.D., as we launched colonoscopy screenings. Jennifer Tseng, M.D., lead the first U.S. Multisite Clinical Trial using robotic singleport mastectomies. New patient classes and support groups launched to aid patients and their caregivers with training and resources. Our third O.R. was opened and our hours were extended, expanding our surgical capabilities.
We've taken a significant step forward by launching the preparatory phase of our outpatient Auto Stem Cell Transplant (SCT) program at City of Hope Orange County Lennar Foundation Cancer Center. This technique replaces unhealthy bone marrow with healthy stem cells from your own body.
City of Hope has also partnered with Chapman University School of Pharmacy for two residency programs: Postgraduate Year 1 (PGY1) Pharmacy Practice and Postgraduate Year (PGY2) Medication Safety.
SEVERAL NEW TRIALS WERE LAUNCHED, FURTHER PROVIDING OUR PATIENTS ACCESS TO 800+ PHASE 1-3 CLINICAL TRIALS IN CITY OF HOPE’S ROBUST RESEARCH ENGINE.
RADIATION ONCOLOGY City of Hope Orange County Lennar Foundation Cancer Center is the only location in Orange County to provide the three most innovative radiotherapy systems available.
TRUEBEAM The TrueBeam radiotherapy system provides a variety of treatment techniques to address a broad range of cancer cases. Technology integration enables clinicians to treat a wider array of cancer cases using a diverse range of radiation therapies.
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OF THE MOST INNOVATIVE RADIOTHERAPY SYSTEMS
MRIDIAN MRIdian Offers Patients Increased Precision in Fewer Sessions. This highly anticipated addition to our radiation oncology suite targets complex tumors that may be difficult to treat with more traditional therapies. While traditional technology can require up to 20 radiation therapy sessions, MRIdian can treat some cancer types in as few as three to five sessions.
ETHOS The Ethos system leverages artificial intelligence (AI) to offer daily adaptive radiation therapy that combines image-guided radiation with the ability to customize radiation therapy. This personalizes the therapy based on the patient's anatomy and position at the time of treatment. In addition, Ethos is designed to deliver an entire adaptive treatment in 15-30 minutes, from patient setup through treatment delivery.
LIGHTS, CAMERA, ACTION! 10
LAUNCHED OUR 2023 MARKETING CAMPAIGN TO SHOWCASE CITY OF HOPE’S EXPERTISE.
HOPE LIVES HERE
TALKING HOPE
LIVE WITH KTLA 5
GOOD DAY LA: HOLIDAY EDITION
COH OC launched its first podcast, streaming on Apple, Spotify and Google.
Dr. Kim joined KTLA 5 news anchors to share the advance treatments offered at COH OC.
Kailey Proctor, clinical dietician, shared healthy holiday food swaps on Good Day LA.
CLIMBED FROM 3RD TO 2ND HIGHEST PREFERRED BRAND IN CANCER CARE IN OC
HOSPITAL MOCK DESIGN Annette Walker was interviewed by numerous of news outlets on COH OC hospital mock design.
42.5K COMBINED FOLLOWERS ARE ENGAGING WITH OUR SOCIAL MEDIA PLATFORMS
LUNG CANCER AWARENESS MONTH City of Hope Orange County partnered with White Ribbon Project and former NFL player, Chris Draft, to spread the word on KNBC to get screened for lung cancer.
TELL US YOUR BEST DAD JOKE
BREAST CANCER AWARENESS MONTH
A TEAM COMMITTED TO SPREADING HOPE
In honor of Father’s Day, Seth Cohen, M.D., broke the internet with his best dad jokes on Instagram.
KNBC-TV Los Angeles In honor of breast cancer awareness month, physicians in pink lab coats and staff formed a human chain to spell out the letters HOPE.
National PR Daily Awards honored COH OC marketing and communication with two honorable mentions, Team of the Year and Media Relations Campaign.
THANK YOU
TO THE STAFF WHO ARE INVOLVED WITH OUR CITY, CHAMBER AND BUSINESS PARTNERS TO HELP US SPREAD HOPE THROUGHOUT THE COMMUNITY. ADVANCE OC
LONG BEACH CHAMBER
ALZHEIMER'S ORANGE COUNTY
NEWPORT BEACH CHAMBER
ANGELS BASEBALL
NIXON FOUNDATION
ASIAN AMERICAN BUSINESS ASSOCIATION OC
OC HISPANIC CHAMBER
ASIAN AMERICAN SENIOR CITIZENS SERVICE CENTER
OCTANE
ASIAN BUSINESS ASSOCIATION OF OC
OCPRSA
ASIAN WOMEN ENTREPRENEURS
ORANGE COUNTY BUSINESS COUNCIL
ASSOCIATION OF CANCER EXECUTIVES
OC HUMAN TRAFFICKING COMMISSION
BE WELL OC
ORANGE COUNTY ROTARY
CHINESE AMERICAN CHAMBER OF COMMERCE OC
ORANGE COUNTY UNITED WAY
CHINESE AMERICAN MUTUAL ASSISTANCE ASSOCIATION
PACIFIC CLUB PACIFIC SYMPHONY
DIVERSITY BUSINESS ALLIANCE / SOUTH ASIAN BUSINESS ASSOCIATION NETWORK EXCHANGE CLUB OF IRVINE FILIPINO AMERICAN CHAMBER OF COMMERCE GREAT PARK NEIGHBORHOODS GREATER IRVINE CHAMBER OF COMMERCE HEALTHCARE BUSINESSWOMEN’S ASSOCIATION HUNTINGTON BEACH CHAMBER HUNTINGTON BEACH ROBERT MEYER LEADERSHIP ACADEMY
PRETEND CITY PROVIDENCE SANTA MARGARITA EAGLE FOUNDATION SMALL BUSINESS DEVELOPMENT CENTER SMALL BUSINESS DEVELOPMENT NETWORK SOUTH COAST CHINESE CULTURAL ASSOCIATION SOUTH ORANGE COUNTY ECONOMIC COALITION THE ORANGE CATHOLIC FOUNDATION VIETNAMESE AMERICAN CANCER FOUNDATION
A special thanks to our leaders who attended and presented at city council meetings across the Orange County region to spread word that HOPE IS HERE. ALANA GEBHART
LISA O’NEILL HILL
JESSICA PATEL
RACHEL MASHBURN
JULIA ARORA
URESHA BHAKTA
LAURA GRANT
WEALTHY VILLARIASA
SPREADING HOPE WITH OUR COMMUNITY PARTNERS
OC CITY COUNCILS VISITED
23 34 OUT OF
PHILANTHROPY 14
FUELED BY THE GENEROSITY OF PHILANTHROPIC PARTNERS
New signage was installed to recognize the generosity of philanthropic supporters and volunteers who invest their resources to help us bring tomorrow’s cures to the people who need them today. These are just some of our10,000+ philanthropic partners in OC.
LET’S BE FRANK ABOUT CANCER GALA Founded by grateful patient Frank Di Bella before the arrival of City of Hope to Orange County, the annual gala continues a tradition of raising funds from OC residents in support of cancer research at City of Hope. This event has raised more than $9 milllion since its start.
HOPE STARTS WITH US We relaunched Hope Starts with Us employee giving campaign that empowers staff to help fund new programs, fuel groundbreaking areas of research, and most importantly, improve and enhance the patient experience.
COTO DE CAZA HOME TOUR This one-day event offers access to some of the most beautiful homes within the Coto de Caza community, and the talented designers who helped create them. This event raised $50K for City of Hope Orange County.
A WHOLE NEW STANDARD OF CARE
CITY OF HOPE RECEIVED THE SINGLE LARGEST PHILANTHROPIC CONTRIBUTION FOR CANCER CARE AND RESEARCH IN OUR HISTORY — A TRANSFORMATIVE $100 MILLION GIFT FROM PANDA EXPRESS CO-FOUNDERS/CO-CEOS, ANDREW AND PEGGY CHERNG, PH.D.
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“WE’VE BEEN BUILDING OUR INTEGRATIVE ONCOLOGY PRACTICES IN ORANGE COUNTY SINCE BEFORE WE OPENED THE IRVINE CAMPUS IN 2022 AND ALREADY OFFER PATIENTS MANY INNOVATIVE SERVICES,” DR. LEE EXPLAINED. “THIS GIFT WILL ALLOW US TO ADD NEW SERVICES AND INCREASE THE RESOURCES DEDICATED TO OUR EXISTING THERAPIES, WHILE ALSO REPLICATING OUR OFFERING ACROSS CITY OF HOPE - ULTIMATELY BRINGING HEALING AND RELIEF TO MORE OF OUR PATIENTS.”
This extraordinary gift from the Panda Charitable Family Foundation will help City of Hope create a first-of-its-kind, national integrative oncology program that brings together Eastern and Western medicine to improve outcomes and quality of life for cancer patients and survivors.
The gift will establish the Cherng Family Center for Integrative Oncology at City of Hope, led by Richard T. Lee, M.D., one of the nation’s top experts in this field, and Edward Kim, M.D., M.B.A., whose leadership in recruiting Dr. Lee set the foundation for this incredible gift.
MAKING AN IMPACT IN THE COMMUNITY 18
OC physician Danny Nguyen, M.D., at ASCO in Chicago. Dr. Nguyen is presenting on emerging phase 1 clinical trial data of a new drug, BLU-451. It is being studied to treat advanced non-small cell lung cancer with the rare EGFR exon 20 insertion mutation. The research happening right here in Orange County is delivering breakthroughs, impacting millions across the globe. Our nursing teams showcased their Process Improvement Initiatives, designed to illustrate how our teams undergo a four-stage problemsolving model used for improving a process or carrying out change.
CONCORDIA UNIVERSITY Concordia University nursing students delivered words of encouragement on wishing tree tags to be displayed in Celebration Plaza. WAKEHAM ELEMENTARY Kairalyn Rosales, RN, visiting Wakeham Elementary on career day and educating the healthcare leaders of the future. GREAT PARK NEIGHBORHOODS
Nurses were surprised with dozens of letters, cards and drawings from students and residents in the surrounding community at Great Park Neighborhoods. ROTARY CLUB OC Rotary Club of Orange County created more than 100 beautiful blankets for our grateful patients.
GRATEFUL PATIENTS AND THEIR STORIES 20
“Patient care makes all the difference when you have cancer, and the word ‘care’ is highlighted throughout every experience I've had with City of Hope Orange County.” - Jim Madrid
ELIZABETH COOMBS Sometimes art can express things that words cannot. For Elizabeth Coombs, her tattoo is a visible reminder of her physical and emotional healing was well worth any fleeting discomfort. The word “hope” is tattooed on the inside of her forearm in graceful cursive. The “e” forms the shape of a cancer ribbon, with a heart at the bottom, and the blue ink represents colon cancer awareness. BROOKE KENERSON Brooke Kenerson shares every step of her acute promyelocytic leukemia journey on Instagram, with friends and family calling her the “Platelet Princess.” “I don’t feel like [the diagnosis] changed me,” said Kenerson, 22. “I feel like I changed how you can look at this process, just being superpositive about it. That’s how I am as a person, so it didn’t make me feel differently. I made something like this feel manageable and like a positive thing.” JIM MADRID When Madrid learned he had lung cancer, one of the first steps he took was to get a notebook to start journaling his thoughts and listing everything he was grateful for. His first entry read: “I accept this. Watch this. Watch what I do!” It should come as no surprise that Madrid says the key to navigating his cancer journey has been to focus on embracing change, walking hand-in-hand with loved ones and cultivating a positive mindset.
CHRISTIAN BEDOLLA A trip to the hospital was the start of a yearlong journey that led Christian Bedolla to being diagnosed with a rare type of blood cancer: subcutaneous panniculitis-like T-cell lymphoma, which affects tissue just below the skin. After being enrolled in a clinical trial at City of Hope, Bedolla says the treatment is proving effective and his life plans are back on track of becoming a firefighter.
"As I walked in, I was full of fear; when I walked out, I was full of hope." - Todd Kennedy
BROOKE KENERSON & NEWPORT BEACH STAFF
STAFF STORIES 22
"On top of the beautiful view and scenery, my favorite part about working at City of Hope Orange County is getting to work with my amazing coworkers. I can't speak enough about all their incredible work for our patients." - Sarah Choi, Patient Access TINA WANG, CLINICAL NURSE “I was a cancer patient and was under multiple nurses’ care. The treatment itself may not be pleasant, but my experience with those nurses were unforgettable.” Wang received bone marrow transplantation and CAR T cell therapy through a leading-edge clinical trial being conducted at City of Hope.
IRENE & NIK KIRKWOOD
COH OC SURF CLUB
Mother and son duo found their calling helping patients, following Irene’s own journey with breast cancer when Nik was a small child.
The City of Hope Orange County Surf Club includes doctors and staff who love the ocean and surfing.
Now Irene helps patients navigate through the second floor of COH OC LFCC. As for Nik you can always find him smiling and making patients laugh as they walked through the front doors of the cancer center.
The club gets together about once a month to share waves. Members have nicknames, and the club even has a tagline, “Where cancer meets carving.”
AWARDS AND RECOGNITION 24
ANNETTE WALKER
ANNETTE MORGAN
President, COH OC
Chief Administrative Officer, COH OC
Luminary Award by Modern Healthcare Orange County Visionary – Healthcare – Los Angeles Times OC 50 Influencers by OCBJ
Leaders to Know by Becker’s Hospital Review
CELIA DIAZ
CYNTHIA POWERS
ED KIM, M.D., M.B.A.
Security Services
Vice President, Associate Chief Nursing Officer, COH OC
Physician-in-Chief COH OC
International Association for Healthcare Security and Safety OC Chapter Officer of the Year Award
Healthcare Executive of the Year by the Great Irvine Chamber of Commerce
2023 Physician Leader to Know by Becker’s Hospital Review, Top Diversity Leader in U.S. Healthcare, OC 50 Influencers by OCBJ
JENNIFER TSENG, M.D.
KERRY O’NEIL
Medical Director, Division of Breast Surgery, COH OC
LISA O’NEILL HIL
Nurse Manager, Newport Beach
Director, External Communications
Orange County Business Journal's 2023 Women in Business Awards
CURE’s 2023 Extraordinary Healer® award finalist
Top Woman in Public Relations by PR News, PR Daily’s NonProfit Innovator Award
MAGGIE CASTANEDA-SCOTT
MARY COLASUONNO
NATHAN LAMMERS
Director, Facilities and Supportive Services
Clinical Nurse
Director, Stakeholder Comms.
CURE’s 2023 Extraordinary Healer® award finalist
Ragan Communications PR Daily National Communicator of the Year
MARY SMITH WORSHAM
PERCY LEE, M.D.
WENDY AUSTIN
Nurse Supervisor, Long Beach Elm
Medical Director, Radiation Oncology, COH OC
Senior Vice President, COH OC
“Off the Chart: Rewarding Nursing Greatness” award from the Simms/Mann Family Foundation
ASTRO Fellow (FASTRO) by American Society for Radiation Oncology
Luminary Award by Healthcare Business Association
“40 Under 40” by Great Irvine Chamber
CITY OF HOPE ORANGE COUNTY LONG BEACH WORSHAM
Received the “most improved” recognition as part of Patient Experience Week.
CITY OF HOPE ORANGE COUNTY PHLEBOTOMY Recognized by our Patient Experience team as a top-performing team.
CITY OF HOPE Received the highest ranking possible for a U.S. cancer center - “exceptional”- from the National Cancer Institute
CITY OF HOPE ORANGE COUNTY “Award of Excellence – Internal Communications Program” by Orange County Public Relations Society of America “Best in Show” by Orange County Public Relations Society of America “Media Relations Programs” by Orange County Public Relations Society of America Top Institution for Diversity, Equity and Inclusion Excellence in Clinical Research Award by the Great Irvine Chamber of Commerce
DAISY AND BEE AWARDS These two awards are patient nominated awards recognizing staff for the extraordinary and compassionate care that they provide to their patients and their families.
Cheryl Ohlhaver, RN Newport Beach Fashion Island Meagan Page, RN, Infusion COH OC LFCC Nicol Hedgpeth, Director, Infusion COH OC LFCC
GOOD CATCH AWARD An award recognizing staff who actively engage in day-to-day tasks that contribute to patient safety and demonstrate their commitment to exceptional care.
KIM NGUYEN, PHARMACIST SPECIALIST GUADALUPE TUYONG, RN LIZ VUONG, RN JOY CORREA, RN CRISTINA PAGOTAN, PHARMACY TECHNICIAN CHERYL OHLHAVER, RN, NEWPORT FASHION ISLAND MARSHA ORESTA, RN YIHSUAN LIN, PHARMD, CLINICAL PHARMACIST SPECIALIST
VALUES IN ACTION REWARDS The Values in Action Rewards and Recognition program provides City of Hope employees, faculty, students, and physicians the opportunity to recognize their peers who are demonstrating City of Hope's Values. NANCY PHAN Supervisor, Business Operations Collaboration
LISA O’NEILL HILL Director, External Communications Excellence
KELSY KRUEP Ultrasound Technologist Compassion
CINDY RAYGOZA Patient Access Representative Compassion
TRICIA SILLARI Clinical Nurse Excellence
URESHA BHAKTA Senior Manager, Marketing Operations Service with a Sense of Urgency
CYNTHIA MERIAN Lead Barista Service with a Sense of Urgency
DAVID DINH Senior PACS/RIS Administrative Collaboration
SHADI AKHAVAN FARD Licensed Vocational Nurse Excellence
CHASE STROUPE Nurse Manager, Radiology Administration Excellence
ASHLEY GRAFTON Clinical Research Nurse Collaboration
DOUBLE HONOREES Jen Christensen, Clinical Nurse Intellectual Curiosity & Service with a Sense of Urgency Jade Luce, Medical Assistant Intellectual Curiosity & Service with a Sense of Urgency
ORANGE CRUSH
A-J
AWARD HONOREES Allen Santos, Clinical Nurse, Radiology Amber Hemphill, Nurse Manager, Periop Services Amber Rickner, Nurse Practitioner Andrea Gonzalez, Supervisor, Front Office Angelina Jimenez, MA Annette Arnold, Executive Assistant Azra Borogovac, MD
Flor Elias, Financial Clearance Gabriel Early, Patient Access Rep Haresh Majmundar, Nuclear Medicine Supervisor Irish Go, Imaging Aid
Betsy Dilsisian, Inpatient Safety Nurse Specialist Briana Hansbrough, Materials Specialist Bryant Chavez, Security Supervisor Cammy Gast, Physician Liaison Catherine Deguzman, Project Manager Cherry Pattamakom, Sr. Administrative Assistant Chris Mishreki, Patient Advocate Christina Vega, Scheduler Cindy Raygoza, Financial Counselor Clarissa Lachica, Sr. Admin Assistant Cynthia Powers, VP, Assct. Chief Nursing Officer Daisy Alvarado, CT Technician Dan Gebert, Manager, MarCom Content Dan Kraft, Imaging Aid David Dallenbach, Supervisor, Materials Specialist David Shaker, Senior Infection Preventionist Diego Rodriquez, Sr. Regional Director, Nursing Elizabeth Cazarez, IR Care Assistant Elizabeth Marquez, Medical Assistant III Eloisa Vasquez, Clinical Research Coordinator Ely Cazarez, Intrvnnl. Radiology Care Asstnt Eric Garrido, Materials Specialist Evelyn Flores, Sr. Administrative Assistant
Jaclyn Thompson, Supervisor, Ambassadors Jade Luce, Medical Assistant III James Chung, Senior System Analyst Janny Park, Manager, Finance Jan Byler, Supervisor, Patient Access Jarita Lee, Clinical Pharmacist Jennifer Kriger, Sr. Administrative Assistant Jenny Sanchez, Clinical Research Coordinator Jesus Velasquez-Lopez, EVS John Serrano, Licensed Vocational Nrs II OC Julia Arora, Director, Strategic Services
ORANGE CRUSH
K-Z
AWARD HONOREES Kairalyn Rosales, Infusion RN Karen Serna, Clinical Research Nurse Manage Kat Irenze, Clinical Research Nurse Kelsy Kruep, Sonographer Kim Moeller, Ambulatory Clinic Director Kim Nguyen, Clinical Pharmacy Specialist Kristin Taylor, Sr. Administrative Assistant Leslie Barden, Supervisor, HIMS Lisa O'Neill Hill, Director, External Comms Manuel Antwan Reed, IT Marelise Richael, Sr. Physician Relations Liaison Maria Cosby, Sr. Executive Assistant Marlisse Holbrook, Clinical Research Coordinator Michelle Rouse, Clinical Social Miguel Lopez, PAR III Monique French, Clinical Research Coordinator Nancy Phan, Supervisor, Business Operations Nicki Harwood, Safety & Health Specialist Nicole Baltazar, Sr. Implementation Manager Nik Kirkwood, Lobby Ambassador Nina Farentinos, Senior Project Analyst Nohemy Briseno, Authorization Team
Olfat Abuadas, Clinical Laboratory Manager Olivia Williams, Charge RN Paul Casares, CT Technologist Lead Paul Ohta, Executive Director, Finance Paula Di Thomas, Nurse Practitioner Rachel Mason, RN Raymond Lyon, Sr. Manager Support Services Sarah Ritter, Patient Access Representative Scott Thompson, PA Sharon Sikora, Director, Periop Serivices Sikmon An, Strategy Analytics Manager Stacey Patterson, Senior Nurse Navigator Stefani Moore, OC Director, Patient Access Stephanie Filamor-Vuong, X-Ray Tech II Tami Smolin, Scheduler (PAR) Teresa Caffey, Supervisor, Front Office Tiffany Douglass, Patient Access Rep III Tiffany Yuhas, Receptionist Tina Retrosi, Director, Risk Quality & Safety Tuesday Crews, Nurse Manager Veronica Gonzalez, Patient Access Rep
ORANGE CRUSH AWARD HONOREES DOUBLE HONOREES Alexxus Barragan, Sr. Administrative Assistant
Kelly Davey, NP
Amy Nguyen, Clinical Pharmacist
Klaire B Vine, RN
Christine Kerr, Physician Assistant
Monica Frausto, Patient Access Rep III
Crystal Mamoulelis, Lead Ultrasound Tech
Nancy Sullivan, Clinical RN III
Diana Sistoza, Nurse Supervisor
Rocio Garcia, Contact Center Rep
Delilah Romero, Health Information Specialist
Uresha Bhakta, Sr. Manager, MarCom Operations
Guiselle Gomez, Medical Assistant
Zhisong Xie, Willow Team Lead
Hanna Haile, Medical Laboratory Technician Heather Mcdowell-Leishman, RN Jodie Snyder, Sr. Administrative Assistant
TRIPLE HONOREE Maybeline Ocampo, Practice Manager
FY23 HOPE AWARDS 32
ARTHUR BITNER
JEN CHRISTENSEN
MANAGER, RADIATION THERAPY
NURSE SUPERVISOR
MOST LIKELY TO BRIGHTEN YOUR DAY
MOST LIKELY TO BRIGHTEN YOUR DAY
CHRIS MISHREKI PATIENT ADVOCATE
MOST HOPE SPIRITED
You nominated them, we honored them
JEFFREY YOSHIDA, M.D. MEDICAL DIRECTOR, UROLOGIC SURGERY
FY23 HOPE AWARD HONOREES
MOST ATHLETIC
ANA FIGUEROA PATIENT ACCESS REPRESENTATIVE
MOST ATHLETIC
RAYMOND LYON
KAILEY PROCTOR
ANDY NGOV
SR. MANAGER, SUPPORT SERVICES
CLINICAL DIETITIAN
SUPERVISOR, PHARMACY LONG BEACH ELM
BEST DRESSED
BEST DRESSED
FUNNIEST
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A HEALING JOURNEY THROUGH CREATIVE ENDEAVORS
365 DAYS OF
HOPE 36
OUR VISION FOR CITY OF HOPE ORANGE COUNTY HAS BEEN A TRUE “IF YOU BUILD IT, THEY WILL COME” IDEAL. IN APRIL 2023 WE SERVED OUR 1,000TH PATIENT. LATER IN THE YEAR WE REACHED ANOTHER MILESTONE...
On Aug. 22, 2022, City of Hope Orange County Lennar Foundation Cancer Center opened its doors, completing a region-wide network of advanced cancer care that delivers lifesaving breakthroughs to the people of Orange County, Long Beach and beyond. In August 2023 we celebrated our one-year anniversary of completing the region-wide network of advanced cancer care. The anniversary reminded us that we have 365 chances each year to deliver hope through pioneering cancer research and treatment. With expanded access to leading-edge care, we are one step closer to realizing a world without cancer. The milestone recognized the collective hope, resilience, and progress that extends beyond the walls of our facilities to touch lives across the region. Together, each location in our network, and each of you, have contributed greatly to the remarkable milestones reached during our historic journey!
WHAT’S TO COME TO THE CITY IN 2024 38
CITY OF HUNTINGTON BEACH AT SEACLIFF
COMING SOON IN 2024....
A new multi-specialty 16,500 - square foot on-license cancer center.
This site will bring increased access to advanced patient care and a larger, more calming environment to our patients in the Northern OC region.
MARCH 2023
IT WILL BE OC'S ONLY CANCER SPECIALTY HOSPITAL.
... WHAT WILL BE 160,000 SQUARE FEET WITH 73 BEDS.
THE FINAL BEAM WAS SIGNED ... MAY 2023
... BY GRATEFUL PATIENTS, STAFF AND CONSTRUCTION TEAM MEMBERS.
WITH PRAYERS AND SIGNATURES AND WORDS OF HOPE ...
IT WAS RAISED DURING A TOPPING OFF CEREMONY. SEPTEMBER 2023 AND IT COMPLETED THE HOSPITAL’S INTERIOR STRUCTURE.
THE HOSPITAL IS ON TRACK TO OPEN IN 2025.
PROGRESS CONTINUES ON ORANGE COUNTY’S ONLY CANCER SPECIALTY HOSPITAL
LIFESIZE MOCK-UPS OF THE HOSPITAL DISPLAYED ...
FUN IN THE CITY 40
SUMMER
HELLO, BARBIE! THIS SUMMER’S BARBIE TREND REACHED THE DOORS OF CITY OF HOPE ORANGE COUNTY.
HALLOWEEN
HOLIDAYS