Welcome Packet Online version

WELCOME HOME

A RICH HISTORY LIVES ON IN HEALDSBURG

West Street (now Healdsburg Avenue) in 1954

Bertha Deeds in a barrel race 1946

Pomo mother and children 1907

Weigh-in at Chisholm Hop Farm 1926

In Healdsburg, we cherish our history. Founded on the site of a Southern Pomo village called Ka’le, agriculture dominated the landscape after European settlers came in the 1850s. Hops, then prunes, and now grapes have all flourished in the rich farmlands surrounding the community.

WELCOME! Hello, neighbor!

We're thrilled to welcome you to Healdsburg, a charming town nestled along the Russian River in the heart of Sonoma County. Here, you'll find a delicious blend of small-town friendliness, stunning scenery, and world-class wine and hospitality.

With a population of 11,243, Healdsburg offers a unique blend of big-city amenities with a small-town feel. We have a vibrant community with something for everyone, no matter your age or interests. Our calendar buzzes with exciting events, giving you plenty of opportunities to get involved, volunteer, and meet your new neighbors. Our residents are highly engaged and we encourage you to get involved as well.

In this publication you’ll find useful contact numbers and emails, resident resources, and other information about the City of Healdsburg. Look for QR codes throughout the publication that will allow you to learn more.

Questions? Call us at City Hall at 707-431-3317 or visit us online at healdsburg.gov. We're here to help you settle in and make Healdsburg your new home.

Welcome, we’re glad you’re here!

Warmly, The City of Healdsburg team

NAVIGATION All QR codes in this document (sample below) are clickable and will take you to the relevant webpage

GET CONNECTED!

The City Manager's Update is a bi-weekly digital publication, and includes current information and news, program and project updates, upcoming events, recruitment opportunities, and more.

To subscribe to this publication and receive other City information directly to your inbox, visit healdsburg.gov/subscribe.

To view previous issues, visit healdsburg.gov/cmupdate.

Fire/Life Safety Emergencies 9-1-1 Water, Electric, Wastewater, Street 24/7 hotline (707) 431-7000 Search @cityofhealdsburg to follow us on social media

CITY OF HEALDSBURG | 401 GROVE STREET | HEALDSBURG, CA | 95448 (707) 431-3317 | healdsburg.gov

CITY GOVERNMENT City Council The Healdsburg City Council is the governing body of the city.

The Council sets policies for the city and adopts a biennial budget.

Get to know the dedicated City Council members shaping the future of our community!

The Council consists of five members, who are elected by the voters of Healdsburg for four year terms. Each year the Mayor is elected by a vote of the City Council. The positions of City Manager and City Attorney are appointed by the Council.

The City Council meets the first and third Monday of the month at 6:00 pm at Healdsburg City Hall, 401 Grove Street.

You can view agendas, minutes, and join a meeting via zoom by visiting healdsburg.gov.

From left to right: Ariel Kelley, Ron Edwards, Chris Herrod, Evelyn Mitchell, David Hagele

Municipal Code A Municipal Code is a collection of laws that are enacted and enforced by a village, town, city, or county government. The Healdsburg Municipal Code is updated as new ordinances are adopted by the City Council.

CITY GOVERNMENT

The City of Healdsburg conducts General Municipal Elections in November of evennumbered years.

Elections

The Healdsburg City Council is comprised of five elected Councilmembers. The Mayor is chosen each year by the City Council.

District 5

In 2025, the City transitioned to district elections. Districts 2 and 4 are elected for the first time in 2026; districts 1, 3, and 5 are elected for the first time in 2028. Scan the QR code above for more information about district elections.

District 4

District 1

District 2

District 3

CITY GOVERNMENT

Boards & Commissions Cities and counties appoint citizen boards, commissions, and committees to advise their governing bodies on a wide range of policy issues.

All Commissions follow open meeting laws and all meetings are open to the public, in-person and online.

Below is a list of City of Healdsburg Commissions.

To get involved and learn about Commission openings, visit healdsburg.gov.

Parks & Recreation Commission Planning Commission Senior Citizen Advisory Commission Arts and Culture Commission

Regional Elected Officials The Sonoma County Board of Supervisors sits as the governing body of Sonoma County and other special jurisdictions. The Board is composed of five County Supervisors elected from geographic districts for four year terms.

The City of Healdsburg is in Sonoma County District 4; State Assembly District 2; State Senate District 2; and U.S. Congressional District 2.

Healdsburg Fire Department is an allrisk fire department that responds to fires, medical emergencies, traffic collisions, hazardous materials incidents, and other emergencies.

EMERGENCY SERVICES Fire

The department staffs a full-time engine 24 hours a day, 365 days a year, with daytime and reserve personnel providing additional staffing.

HFD both provides and receives support through Sonoma County’s mutual-aid system, working with neighboring fire departments, fire districts, and CAL FIRE to keep Healdsburg and the surrounding area safe.

Fire Prevention Healdsburg Fire Prevention Division administers the California Fire Code and local ordinances. In addition to reviewing construction plans and conducting statemandated inspections, the Fire Prevention team manages a comprehensive wildfire mitigation program that includes prescribed burning and vegetation management in the Healdsburg Ridge and Fitch Mountain Open Space Preserves.

The City also maintains an annual weed-abatement program and offers free Wildfire-Mitigation Assessments to help residents learn how to make their homes and properties more wildfire-safe.

EMERGENCY SERVICES Police The Healdsburg Police Department is responsible for the protection of life and property, the maintenance of order, the control and prevention of crime, and the enforcement of motor vehicle laws and regulations.

With a focus on community oriented policing, the department is known for its close connection to the community. The department is also responsible for code enforcement, such as illegal vacation rentals, noise complaints, construction complaints, and more.

Safe Gun Storage The Healdsburg Municipal Code regulates the safe storage of firearms. All persons who keep a firearm in a residence are required to keep the firearm(s) in a locked container or disabled with a trigger lock, unless the firearm is carried upon the person or is otherwise in the immediate control and possession of a person in accordance with applicable local, state, and federal law.

Leo is a cherished member of the HPD team

EMERGENCY SERVICES Evacuation Zones The City of Healdsburg has established standardized evacuation zones. Learn your zone for home and work so you are ready to go if an evacuation warning or order is issued for your zone.

Emergency Preparedness Sign up for emergency alerts from both the City of Healdsburg and the County of Sonoma for disasters such as wildfires, floods, and earthquakes.

Get instant emergency alerts from the City of Healdsburg straight to your mobile phone from Nixle.

Signing up is free and easy. Text the Healdsburg zip code (95448) to 888-777 or visit nixle.com to register.

Emergency Kits Be prepared anywhere!

Having an emergency kit at home, work, and in your car ensures you're ready wherever disaster strikes.

Emergency Contacts Emergency: 9-1-1 Healdsburg Police: 707-431-3377 Healdsburg Fire: 707-431-3360 Water, Wastewater, Electric or Street emergencies: 707-431-7000 Sonoma County Sheriff Dispatch: 707-565-2121 California Highway Patrol: 707-806-5600 Sonoma County Information: 2-1-1

RESIDENT RESOURCES City Electric The City of Healdsburg operates its own electric utility as part of the Northern California Power Agency.

The Electric Department is responsible for power procurement for the city, compliance with state and federal regulatory requirements, and providing conservation programs to customers.

Currently, Healdsburg electric rates are less than PG&E and system reliability is greater than PG&E. The department is responsible for the operation and maintenance of reliable distribution of electricity to the City.

Pacific Gas & Electric While Healdsburg Electric provides electric service locally, PG&E is the natural gas service provider to Healdsburg customers. The customer service number for PG&E is 877-660-6789.

Cable & Internet Providers Sonic: 855-394-0100 Xfinity: 855-870-1311 AT&T: 866-918-3604

RESIDENT RESOURCES Water The City’s Water Department produces, treats, stores, and distributes water through over 63 miles of pipeline to Healdsburg residents and businesses. The Water Department staff monitors and maintains service lines, repairing damage to the distribution system and maintains the well pumps, reservoirs, and booster pumps.

Maintenance of water quality to meet state water quality standards is a high priority for the department.

Wastewater The City of Healdsburg’s wastewater collection system consists of 55 miles of sewer mains and other equipment. The sewer mains and lift stations convey residential, commercial and industrial wastewater to the City reclamation facility. The water reclamation facility is also home to the City’s floating solar array (below).

Crews respond to service calls for blockage problems in the collection system and house service laterals.

Collection system facilities (pumps and motors) are serviced on a routine basis.

RESIDENT RESOURCES Utility Billing Customers who would like to connect to Healdsburg utilities must complete an application and meet a deposit requirement. New service is typically initiated within 24 hours of receipt of a signed service application and satisfaction of the deposit requirement. For more information call 707-431-3307.

Utility Discounts The City of Healdsburg offers lowincome discounts for qualifying low-income customers through the CARE Program. For more information on the CARE Program visit healdsburg.gov or call 707-431-3330.

The City of Healdsburg recommends that qualifying lowincome customers use the Home Energy Assistance Program (HEAP).

This state program has funds to help you pay one or two months of electricity per year and offers free energy improvements. For more information call HEAP at 800-233-4480.

RESIDENT RESOURCES Water Quality The City’s annual Water Quality Report contains important information about the City's drinking water and summarizes testing results from many water quality samples collected throughout the year. To view the most recent report, visit healdsburg.gov.

Water Conservation Prepare for the next drought and avoid wasting this precious resource. Learn more about state and local restrictions, water-saving tips, rebate programs, and drought preparedness at healdsburg.gov.

Recycled Water Healdsburg is proud to offer a Recycled Water program for residents. Our recycled water is municipal wastewater that has been extensively treated for non-potable uses such as irrigation for vegetable gardens, lawns, trees, and landscaping.

The recycled water can be delivered by local hauling companies with a delivery fee or is available for self-hauling.

RESIDENT RESOURCES Solid Waste Recology Sonoma Marin provides weekly garbage, recycling, compost, and construction and demolition collection, as well as street sweeping to Healdsburg residents and businesses.

Rates are based on the size of your trash can; recycling and compost are included. Recology also provides curbside battery collection and one free bulky item pick-up per year for residents.

For additional information on rates, what-goes-where, trash schedule, and other services visit recology.com.

Street Sweeping Knowing your street sweeping day (map at right) allows Recology trucks to have full access when sweeping your neighborhood. Please park cars in another location on sweep day.

To see the street sweeping schedule online, scan the QR code below or visit recology.com.

Compost Program The City of Healdsburg has a compost hub in partnership with Zero Waste Sonoma. The compost hub is located at Badger Park, on the east side of the community garden and is open from dawn to dusk. The hub provides free compost for residential uses year round.

The compost is certified USDA organic, OMRI listed, CDFA listed, and is produced from local facilities that process material collected from residential green carts. The compost does not contain biosolids or manure.

Bring your own container and shovel. No equipment or commercial use, please.

For more information visit zerowastesonoma.gov.

RESIDENT RESOURCES Smart Living Healdsburg For years, Healdsburg has been a champion for sustainability in a community dedicated to reducing greenhouse gas emissions (GHG). The City offers programs, rebates, and resources to empower residents and businesses to conserve water, boost energy efficiency, and embrace electric transportation. For more information, visit smartlivinghealdsburg.org.

Check out a Do-It-Yourself Energy and Water Saving Toolkit with free items, returnable devices, and tips at the Healdsburg Library.

Residential Programs & Rebates HVAC Heat Pumps Insulation Smart Thermostat Laundry Heat Pump Water heater Electric Cooktop/Stove Heat Pump Pool Heater Solar E-Bikes Electric Vehicles and EV Charging

Commercial Programs & Rebates Lighting Upgrades Heat Pump HVAC and Water Heater Kitchen Equipment Custom Projects Multi-Family Projects EV Chargers

RESIDENT RESOURCES Tenant Resources The City connects residents with local and regional housing resources.

Find Housing: Affordable rental property listings Fair Housing: Information and referrals Homesharing: Partner-operated home-matching program Rental Assistance: Resources for eligible renters Utility Discounts: Incomequalified programs Legal Resources: Referrals to independent legal-service providers Buying a Home: First-time homebuyer resources

Landlord / Manager Resources Information and resources for rental-property owners and managers: Rent Advisory Fair Housing Resources Energy Efficiency Rebates

RESIDENT RESOURCES UTILITY ISSUES Downed power lines, power outages, sewer/water issues 24/7/365 utility hotline: 707-431-7000

DOWNED TREES ON PUBLIC PROPERTY

Blocking road: 707-431-3377 Not blocking road: 707-431-7000

CODE ENFORCEMENT Vacation rentals, zoning concerns, more 707-431-3346

PARKING ENFORCEMENT 707-431-3377

Report a Concern CRIMINAL ACTIVITY Graffiti, encampments, trespassing, noise complaints, abandoned shopping carts/property Emergency: 911 or 707-431-3366 Non-Emergency: 707-431-3377

UNSHELTERED ASSISTANCE

Reach for Home: 707-433-6161 This line is not monitored 24/7, and is not for emergencies.

Please leave a voicemail and someone will return your call

CONSTRUCTION COMPLAINTS

Business hours: 707-431-3346 Non-business hours: 707-431-3377

COMMUNITY SERVICES Discover exciting programs, special events, beautiful parks, and activities for all ages! The Healdsburg Community Services Department is proud to bring our community together through recreation, wellness, creativity, and fun yearround. The Abel De Luna Community Center is the heart of our programs, offering classes, events, meeting spaces, sports fields, basketball courts, an outdoor amphitheater, and more. Our department also manages the City's parks, helping create places where our community can live, learn, play, and connect.

Activity Guide From ages 2 to 102, there's something for everyone! Explore classes, events, parks, and programs offered by the City of Healdsburg Community Services Department. Pick up a bilingual Activity Guide at any City facility or visit healdsburg.gov to learn more.

Need financial assistance? We offer activity assistance to help eligible families participate in our programs because everyone deserves the opportunity to learn, play, and connect. Have an idea for a future program? We'd love to hear from you!

Calendar Discover upcoming events and activities happening throughout Healdsburg! Visit healdsburg.gov to view online calendars of events throughout the year.

Follow us on social media for the latest updates, programs, and community happenings!

COMMUNITY SERVICES Senior Center The Healdsburg Senior Center is a recreational hub for active older adults in Healdsburg. Located at 133 Matheson Street in the heart of downtown Healdsburg, the Senior Center is a fantastic place to meet friends for a bistro lunch, take classes, join a seminar, and much more.

WHEN THE TIME COMES is Healdsburg's communitybased end-of-life resource center that helps people face death with clarity, plan with care, and be supported by others, reclaiming death as a deeply human experience. Call 707-657-3712 to learn more.

Call the Senior Center Monday-Friday 9 am - 5 pm for help and information regarding programs, classes, and services. Phone: 707-431-3324.

For more information visit healdsburg.gov

PARKS AND FACILITIES Enjoy Healdsburg’s beautiful parks and open spaces! With 11 parks and two open space areas, there are plenty of places to relax, play, and create memories.

Planning a celebration?

Reserve a park space for birthdays, anniversaries, and special events. Small sites accommodate up to 40 guests, while larger sites can host 41–100 guests.

PARKS AND FACILITIES

Fitch Mountain Park and Open Space Preserve A crown jewel of northern Sonoma County, Fitch Mountain rises over Healdsburg. This scenic landmark boasts a diverse ecosystem and offers stunning views from its peak. The 173-acre preserve is 991 feet tall, but we call it a mountain!

Healdsburg Ridge This 155-acre Preserve boasts a rich ecosystem with wetlands, woodlands, chaparral, and grasslands. Its diversity supports more than 40 bird species and rare plants. Hiking trails range from easy to moderate.

Aquatics The Healdsburg Swim Center, located at Healdsburg High School, includes a 25meter, 8-lane pool with a diving board, small slide and a 2-3 foot deep training pool as well as showers, locker rooms, and a spectator area. The Swim Center offers a recreational swim program, a comprehensive learn-to-swim program, lap swimming, and a youth swim team program during the summer. Group and private lessons provide instruction for beginners to advanced swimmers, ages 6 months to 18 years old.

PARKS AND FACILITIES Plaza Park, the Heart of Healdsburg

In 1857, Ohio native Harmon Heald laid out a plan for a town on the site of a Southern Pomo village called Ka’le. The descendants of Ka’le are members of the Dry Creek Rancheria of Pomo Indians. Heald donated land for schools, churches, and a cemetery, and sold other plots for $15 each. A visionary, Heald donated his most valuable plot of land — what came to be known as the Healdsburg Plaza — to the community for a gathering place. That spirit of generosity is a key aspect of Healdsburg’s character, 159 years later.

Foley Family Community Pavilion

Healdsburg Veterans Memorial Beach

Healdsburg’s newest gathering place, the pavilion is home to the farmers’ market and is a popular venue for all sorts of community events.

Used for swimming and recreation for more than a century, the countyoperated beach and park are open all year. A dam creates a swimming hole every summer.

CITY FACILITIES Healdsburg Municipal Airport The 45-acre Healdsburg Municipal Airport is approximately 3 miles northwest of Healdsburg. The airport has one paved runway, 60 feet wide and 2,625 feet long, which serves both single and twin engine aircraft under 6,000 pounds at takeoff. Information on fuel is available at 707-433-8540. There are currently no hangar vacancies.

Monthly tie-down space is available.

Healdsburg Golf Club Located one mile from the Plaza in Healdsburg, Healdsburg Golf Club at Tayman Park is the area’s oldest course, with a unique golf experience steeped in the history of Northern California and surrounded by breathtaking scenery. Visit healdsburggolfclub.com or call 707-433-4275.

Villa Chanticleer Are you searching for a unique and charming location for your wedding, meeting, conference, seminar, or trade show? Located in the heart of Sonoma County's Wine Country, the Villa Chanticleer has easy access from Highway 101 and is only 3 miles from the City’s historic Plaza Park. Visit villachanticleer.com or call 707-657-0776.

ARTS AND CULTURE Public Art | Galleries | Performances | Craft Healdsburg is blessed with arts and culture.

In addition to renowned artists, authors, and artisans living and working here, the community is home to galleries and studios, plus public art, a film center, a world famous jazz festival, performing venues and weekly live music, in parks and pubs. The City even has its own Arts & Culture Commission.

GETTING AROUND TOWN The Healdsburg Shuttle

The hop-on, hop-off Healdsburg Shuttle (Sonoma County Transit Route 67) is free and runs Monday-Saturday in Healdsburg on a fixed route.

Sonoma County Transit Route 60 Walking Trails At just under five square miles, Healdsburg is very walkable. The City has an extensive network of pedestrian pathways and walking trails, such as the lighted 2.4-mile paved Foss Creek Pathway, which is open to pedestrians and cyclists and features a collection of public art. For more information and a pedestrian walking map, visit healdsburg.gov

Amtrak Route 7 Amtrak Bus Route 7 stops in downtown Healdsburg and connects to the “San Joaquins” and “Capitol Corridor” trains in Martinez.

If you need to get to Santa Rosa, Windsor, or Cloverdale, you can take the public Route 60 bus from Healdsburg.

Paratransit Sonoma County paratransit services are available for riders with limited mobility

DASH Volunteer Driver Program Need a ride? The DASH Transportation Program provides free, pre-scheduled rides for Healdsburg residents ages 60+ who are unable to drive. Volunteer drivers provide transportation for medical appointments, shopping, and social activities, for registered riders.

Interested in riding or becoming a volunteer driver? Call the DASH Hotline at (707) 431-3159.

HUMAN-POWERED RECREATION Bicycles The League of American Cyclists designated Healdsburg as a Bike Friendly Community. The City recognizes the benefits of cycling and many residents are avid cyclists. The City’s compact size and mixed-use development encourage bicycling as an alternative to personal vehicle use. The surrounding rural roads are popular with cyclists who enjoy scenery.

Bike Friendly Businesses Bicycle-oriented businesses in Healdsburg serve diverse cycling needs, including rentals, sales and repairs of hybrid and road bikes and electric bicycles.

Paddle Power The Russian River flows along the edge of Healdsburg.

Locals and visitors bring their kayaks or canoes, or rent them from a local business and enjoy paddling the river.

COMMUNITY RESOURCES Community Resources To view local resources for food, nutrition, diaper programs, medical services, and housing and other services, visit healdsburg.gov and search “Community Resources.”

Farmers’ Market Founded in 1978, the Healdsburg Certified Farmers’ Market is one of the original 22 Certified Farmers’ Markets in California.

Market Details Foley Family Community Pavilion 3 North Street Saturdays April - December 8:30 am - 12 noon Tuesdays May - September 24 9 am- 1 pm For more information, visit healdsburgfarmersmarket.org.

COMMUNITY RESOURCES Healdsburg Library The Healdsburg Regional Library is at 139 Piper Street. Whether you're a lifelong learner, a curious kiddo, or a busy parent, there's something for everyone.

Feeling social? Join a book club or attend a fun event. Need homework help or college prep advice? The Sonoma County Library has your back.

It offers family-friendly programs and events to keep everyone entertained.

The library is part of the Sonoma County Library, a countywide system that manages a large collection and digital resources that are available to all.

The library is also home to the Sonoma County Wine Library.

For more information, visit sonomalibrary.org or call 707-433-3772.

Healdsburg Museum The Healdsburg Museum collects, protects, preserves, and interprets the artifacts, documents, and photographs that trace the rich history of Healdsburg and surrounding area through exhibitions, educational programs, and historical research.

The Healdsburg Museum & Historical Society's collection of artifacts, documents, and photographs related to City of Healdsburg and northern Sonoma County history, comprises one of the finest regional collections in California.

For more information, visit healdsburgmuseum.org, call 707-431-3325, or stop by the museum at 211 Matheson Street

COMMUNITY RESOURCES Healdsburg Hospital

Healdsburg has a full-service hospital, with a 24/7 emergency department, an ICU, lab services, wound care services, a stroke center, a women’s health center, physical therapy, and a family medicine practice.

Alliance Medical Center

Alliance Medical Center is a federally qualified health center, with clinics in Healdsburg and Windsor that offer bilingual and bicultural medical, dental, and behavioral health services.

Serving the medically underserved is a specialty, including WIC (Women, Infants and Children) programming that supports families raising healthy children.

Healthcare Options Healdsburg offers numerous health care options, including acupuncture, chiropractic, dental, vision, optometry, dermatology, somatic therapy, massage therapy, sports massage, membership gyms and personal training, psychotherapy and psychiatry, herbal medicine, occupational therapy, audiology, podiatry, and more.

BUSINESS RESOURCES Business Licenses A valid business license must be issued prior to conducting business within the City. For most businesses the license fees are based on the type of business and gross annual receipts earned within the City limits. Annual renewal notices for taxes are emailed on or before June 1 and renewal payments are due on or before July 1. For more information visit healdsburg.gov or call 707-431-3304.

Healdsburg Chamber of Commerce The Healdsburg Chamber of Commerce is an active, dynamic business organization servicing the needs of hundreds of members who employ thousands of people.

Its mission is to encourage and promote a positive, balanced, vital economy and preserve those unique qualities that are good for business and make Healdsburg a special place in which to visit, live, and work.

For additional information visit healdsburg.com or call 707-433-6935.

Community Development The Planning and Building Department is responsible for overseeing and guiding development activities in the City of Healdsburg. For more information visit healdsburg.gov or call 707-431-3346.

Bidding and Contract Opportunities The City of Healdsburg is continually seeking vendors, suppliers, and contractors who can provide quality products and services at competitive prices. The City of Healdsburg’s purchasing policy requires that procurement of materials, supplies, equipment, vehicles, and services be done in a manner to encourage open competition through competitive bidding.

ONLY IN HEALDSBURG

It’s no exaggeration to say that we have plenty of “Only in Healdsburg” attractions and amenities. We list a few here; now go find some of your own!

Prune Packers

The Prune Packers baseball team traces its legacy back to 1921, when a local team, named after the dominant agricultural product of the era, played at a ballpark and grandstands built for it. The Packers were rejuvenated in 2011 and are now a dominant team in the Pacific Empire League. prunepackers.org.

Hand Fan Museum

The Healdsburg Hand Fan Museum is the only collection of its kind in the country. The museum uses exquisite handmade fans to tell stories about art, culture. geography, and history that you can hold in your hand. thehandfanmuseum.org.

Healdsburg Future Farmers Country Fair

In Healdsburg, this Memorial Day weekend event is simply called “The Fair.”

For newcomers, the Twilight Parade is often the first introduction to the fair, and we joke that everyone in town is either in the parade or watching it. Over the next two days, the fair includes youth livestock competitions, food vendors, a cake auction, and local crafts and games — all raising funds for good causes. healdsburgfair.org.

For more information visit healdsburg.gov